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Job Description Please send resume to Executive Director: Terri Coleman Case Manager/Service Coordinator for dual population. 2 programs, mixed caseload. (aging population that wish to live in their home, NOT in a nursing home) AND TBI survivors. Salary commensurate with experience. Bachelors AND 3+ years experience required Looking for a Case Management Supervisor to work a part time caseload (see Service Coordination) job duties below. The supervisor is expected to meet any waiver participants prior to the completion of the Revised Service Plan (RSP) developed by a Service Coordinator under their supervision. Any visits that exceed 10 in a month will be assisted by the TLC Directors. The Supervisor will have supervisory meetings with staff on at least a monthly basis, and review and sign-off on all service plans and monthly notes. In addition, they will monitor the quarterly tracking spreadsheet to ensure proper time management by staff. A supervisor MAY maintain an active caseload of waiver participants up to 25. However, this caseload must be reduced from the maximum limit allowed in relation to his/her supervisory responsibilities. The Service Coordinator Supervisor must complete a monthly face to face visit with each TBI waiver participant on their caseload. They must meet with the participant in their home at least quarterly. Job duties The Service Coordinator will also be responsible for: • Formally reviewing, updating and submitting timely Service Plans (ISP, RSP, and addendum) to the RRDS for review (refer to the Service Plan section of this Manual for specific information on Service Plan responsibilities);, • Organizing and facilitating Team Meetings; 30 day meeting and 6 month meeting, • Maintaining records for at least seven years after termination of waiver services;, • Assuring that the UAS is completed annually and meets LOC (Level of Care):, • Maintaining records of waiver transportation as described in the Manual section on Transportation Services;, • Assuring that all waiver service providers and the participant receive a current copy of the most recently approved Service Plan;, • Maintaining knowledge of all approved waiver service providers in their region;, • Conducting in-home visits with the participant no less than once a quarter, virtual visits monthly; and, • Create and Review Housing documents for annual housing audit for participants that use housing subsidy Qualifications needed Persons employed as Service Coordinators must be a/an: 1. Licensed Master Social Worker (LMSW- licensed by the NYS Education Department);, 2. Licensed Clinical Social Worker (LCSW- licensed by the NYS Education Department);, 3. Individual with a Doctorate or Master of Social Work degree;, 4. Individual with a Doctorate or Master of Psychology degree;, 5. Licensed Physical Therapist (licensed by the NYS Education Department);, 6. Registered Professional Nurse (licensed by the NYS Education Department);, 7. Certified Teacher of Students with Disabilities (certified by the NYS Education Department);, 8. Certified Rehabilitation Counselor (certified as a Certified Rehabilitation Counselor (CRC) by the Commission on Rehabilitation Counselor Certification);, 9. Licensed Speech Pathologist (licensed by the NYS Education Department);, 10. Licensed Occupational Therapist (licensed by the NYS Education Department); AND Must have, at a minimum, one (1) year of experience providing case management/service coordination, information and referral services and service brokering of community based services for individuals with disabilities and/or Traumatic Brain Injury; OR Individual with a Bachelor’s degree and three (3) years of experience providing case management/service coordination, information and referral services and service brokering of community based services for individuals with disabilities and/or Traumatic Brain Injury. Company Description

Job DescriptionPosition Title: Residential Counselor (All Shifts, including weekends, holidays and overnights) Reports to: Program Manager General Description: Provide coverage in residential program for adults with severe and persistent mental illness. Residential counselors help facilitate residents’ adaptation to community living by providing guidance and hands-on assistance in accordance with a recovery based system of care. Specific Responsibilities: • Monitor and supervise adults in group environment. Provide supportive services, teach independent living skills, and crisis intervention as necessary. Stay up-to-date on all resident issues., • Coordinate and supervise residents in self-completion of routine household activities/tasks (e.g. meal preparation, housekeeping, laundry, etc.) including completion of assigned chores; provide hands-on assistance and teaching as needed., • Provide instruction and guidance in the developing of ADL skills (e.g. budgeting, personal hygiene, nutrition and wellness, social time, etc.)., • Develop and conduct rehabilitative-oriented groups for residents., • For Milbank program: facilitate and cofacilitate groups to fulfill 40 hours per month per client of group and 1:1 work concentrating on intense ADL, social and psychological rehabilitation., • Monitor resident’s self-administration of medication., • Document significant behavioral observations in Pathways’ Electronic Health Record, prepare written reports as necessary, report all unusual behaviors to social worker and program manager. Document all resident contact and collateral contacts., • Encourage resident’s attendance at planned activities (day program, jobs, events, etc.)., • Conduct and document fire and functional drills, report repairs and replenish household supplies., • Participate in staff meetings, in-service trainings, Relias trainings case conferences and other meetings as required., • Ensure compliance with all federal, state and municipal regulation pertaining to program operation., • Stay up-to-date on all resident issues and be able to assist with appointments and counseling as necessary., • Other duties and special projects as assigned., • Provide transportation to/from the day program and to appointments as needed. Desirable Knowledge, Skills and Abilities: • Knowledge of basic principles of human development and psychopathology., • Ability and interest in teaching, coaching and prompting the development of basic independent living skills., • Basic understanding of empathy for the needs of individuals with mental illness, • Knowledge of basic first aid, crisis intervention, and emergency action principles., • Computer skills: knowledge of Microsoft Word, internet, cloud-based applications and tablet-based applications., • Ability to document timely and accurately in Electronic Health Record system., • Ability to maintain strict confidentiality of information., • Ability to work 2nd, and/or 3rd shifts, including weekends and holidays as needed. Shifts available: Monday- Friday, 2pm-11pm, Saturday/Sunday, 9am-4pm, 4pm-11pm. Overnights Monday-Sunday 11pm-9am., • 1-2 years’ work experience in the mental health field; associates, bachelor's or master's degree in related field preferred Pay: Starting at $20/hour commensurate on experience