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  • IT Field Technician
    IT Field Technician
    20 days ago
    $18–$21 hourly
    Full-time
    Parkchester, The Bronx

    Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

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  • Lead Teacher
    Lead Teacher
    2 months ago
    Full-time
    West Bronx, The Bronx

    Primary Purpose Provide a safe and nurturing environment for children that encourage their social, emotional, physical and intellectual development. Design and implement developmentally appropriate curriculum according to guidelines established by MARC Academy. Review important decisions with his/her supervisor, and maintain positive relationships with families, children, and colleagues. Functions/Responsibilities  Interact frequently, affectionately, and respectfully by smiling, touching, and holding children.Speak in a friendly, calm, soft, courteous manner within close proximity of the child.  Respect and observe children's interests. Intervene when needed to maintain safety. Enhance children's play with language, toys and activities.  Communicate directly with each child at the child's level.  Be available and responsive to children's needs, questions, and requests.  Encourage and model social behavior and expectations which are developmentally appropriate.  Acknowledge feelings with sensitivity and demonstrate appropriate expression of emotions.  Practice positive discipline techniques in guiding children's behavior accordingly.  Be attentive, flexible and supportive of children and their families during transitions to and from classrooms. Curriculum  Implement a developmentally appropriate curriculum which reflects observations and assessments of individual children.  Design an environment which responds to children's individual developmental levels, physical and emotional needs and current interests by consulting appropriate ECE guidelines.  Provide a variety of developmentally appropriate materials and activities which foster social skills and encourage children to think, problem solve, question, and experiment.  Plan and implement child-oriented, self-initiated activities while limiting large group, staff-initiated activities.  Provide more than one option for group activity and maintain flexibility in changing planned activities, according to children's interests.  Create documentation of children's accomplishments through anecdotal notes, documentation panels and/or portfolios. Family Communication  Respond to family comments and concerns with sensitivity, interest, and respect. Maintain confidentiality.  Communicate verbally and in writing with families daily regarding the development and specific activities of the children in their primary care.  Plan and facilitate in regular family conferences to discuss orientation, transitions, and developmental goals for their child based on appropriate assessment tools.  Share resources with families through discussions, articles, family boards, newsletters, and community contacts. Physical Environment, Health, Safety and Nutrition  Maintain and follow all safety and health rules of the location  Always supervise children. Demonstrate awareness of entire group  Know the number of children in your group and maintain accurate attendance records throughout the day.  Complete appropriate paperwork (i.e., accidents, medication etc)  Organize a variety of materials on low, open shelves for children to use independently. Qualifications: NYS Teaching Certification (Birth -2 nd ), Masters or Bachelors in Degree Early Childhood Masters/Bachelor’s Degree in ECE or related field and must agree to study plan as required by DOH&DOE.

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