Area Operations Specialist
12 days ago
Guilderland
Job Description Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do. Don’t take our word for it. The external “Great Place To Work” survey found that: • The USO is a Certified Great Place to Work 2023-2024, • 93% feel good about the ways we contribute to the community., • 93% are proud to tell others they work here., • 88% feel their work has special meaning: this is not "just a job.", • 89% feel that when you join the company, you are made to feel welcome., • 91% feel people here are treated fairly regardless of their race. Principal Duties and Responsibilities (*Essential Duties) • Deliver area-wide programs, activities and events and assist in their evaluation. Develop, document and maintain standard operating procedures, program kits, and program reference manuals., • Assist in reviewing program and service needs within assigned area and in researching and recommending changes or new programs, activities and events based on results. Implement suggested and/or required changes.*, • In cooperation with higher level colleagues, develop, improve and maintain working relationships with U.S. Military, local business, and community leadership to support procurement and growth of financial and other in-kind resources necessary for area operations.*, • Execute special fundraising events within assigned area. Help to develop area-wide public awareness plans that support sustainable growth of sponsorships and other fundraising.*, • Coordinate with area media outlets including online, print and broadcast, to inform and ensure coverage of programs and events.*, • Monitor programs budget and assist with budget creation. Prepare, review and complete budget and expense reports., • Serve as liaison between internal USO resources, external vendors and donors in order to facilitate prompt problem resolution.*, • May lead and mentor Area operations support staff and/or volunteers., • May be required to operate a USO or personal motor vehicle., • High school diploma or equivalent required., • 2+ years progressively responsible work experience in an administrative, business operations, programs, events or related role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred., • Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism., • Proficiency using computers and electronics equipment. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite., • Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise., • Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs., • Ability to achieve desired results while working collaboratively in a team environment., • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license., • Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions), • This position is a fully remote position. Applicant must reside within 90 minutes of Albany, NY., • The salary range for this position is $56,000 - $70,000., • Travel of 40% in NY, • Resume and cover letter are required for full consideration., • Background check – education, criminal and driving required., • The organization truly cares about the people who work here., • I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level., • There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization., • Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for., • The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work., • The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. #theUSO Apply today. Join the mission. Join Team USO.