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Job DescriptionDescription: Make a Meaningful Impact – Join Our Team! About Us For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference. If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package. Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today! Job Summary: To provide intensive clinical case management services for families affected by parental and/or child mental health and/or substance abuse, trauma, or intimate partner violence issues that place the family at risk of foster care placement. Duties and Responsibilities: • Assess and refer children/individual/families to supportive and concrete services, housing, financial assistance, education, substance use, mental health, medical, immigration, legal, etc., • Provide case planning, assessment, crisis intervention, establish goals and objectives and counseling services for families who have a child at risk of Foster Care placement., • Conduct assessments of families within 30 days of intake and reviewed review and update in 6months after intake., • Participate and attend all ACS, OCFS, Agency and Model Developer trainings as requested or required., • Provide crisis intervention and counseling services to children, teens, individuals and families., • Collaborate with program case aide in supporting families in obtaining resources, support services, and advocacy assistance., • Collaborate with ACS to monitor compliance with mandated services, and family attendance of court hearings., • Collaborate with ACS legal team to assure all service needs are being addressed by families., • Document and maintains all mandated tracking logs/excel sheets, case record electronic systems, and document in a timely manner., • Complete all program required paperwork, i.e., Progress Notes, Program Family Assessments, Family Assessment Service Plans (FASPs), and other reporting requirements., • Request, participate, facilitate and or attended, conferences, meetings internal or external to the agency., • Assist individuals and families in developing services plans addressing safety, stabilization, substance use, mental health, domestic violence, from a harm reduction approach., • Participate in weekly Supervision, with a planned agenda on family case issues to discuss· Implement Quality Assurance data to drive case practice and improve performance and achieve outcomes., • Monitor and obtain information on the child/ren school placement and educational performance., • Monitor and obtain information on the family’s medical needs, including compliance with periodic physicals and immunizations., • Assist in the obtaining, gathering and data entry for CACFP/DOH/DOE and any other administrative governing body., • Perform other duties/responsibilities as assigned within scope of position Requirements: Skills, Knowledge, Abilities: • Strong communication skills, with the ability to convey and receive accurate information in a professional and empathetic manner., • Ability to collaborate effectively with supervisors, colleagues, and community partners., • Excellent organizational and time management skills to handle caseloads efficiently while managing emergent situations., • Skilled in conducting interviews with families to gather and provide necessary case management information., • Strong critical thinking and analytical skills to develop and implement achievable service plans with families., • Ability to perform essential job functions with or without reasonable accommodation., • Effective collaboration and facilitation skills to engage individuals, families, and service providers., • Demonstrated cultural competence and sensitivity in working with diverse families from various ethnic, socioeconomic, and cultural backgrounds. Qualifications/Requirements: • Bachelors required, • Experience with Microsoft Word, Excel, PowerPoint, CNNX, PROMIS??, • At least two years child welfare and counseling experience preferred.?, • Due to the nature of the work environment work hours will be based on needs of program and may vary? At Seamen’s Society for Children and Families, we value our team members and are committed to providing a supportive, rewarding, and growth-oriented work environment. As part of our team, you’ll enjoy a comprehensive benefits package designed to support your professional and personal well-being: Extensive Training & Career Development – Gain hands-on experience with comprehensive training programs to enhance your skills and career growth. Generous Paid Time Off & Holidays – Maintain a healthy work-life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half-day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well-being is a priority for us. Take time to rest and recharge. Robust Medical, Dental, & Vision Insurance – Stay covered with our significantly subsidized plans designed to fit your needs. Company paid Life Insurance & Financial Security – We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future. Commuter Benefit Program & Flexible Spending Accounts – Save money on daily expenses with our commuter benefits and FSA options. Exclusive Perks & Discounts – As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more. Employee Assistance Program – Receive confidential support services for mental health, financial advice, and personal well-being. Internship & Referral Programs – Help build the future by mentoring interns or referring great candidates and earning incentives. Additional Information Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Job Description Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Why XRG? Here's a Taste of What We Offer: • Competitive pay: Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills., • Flexibility: Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well-being., • Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member., • Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference., • Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests., • Employee Referral Program: Share the joy of being part of the XRG team with others., • Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education., • Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!, • Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!, • Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members. Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running! Compensation Range: $16.00 *Range(s) - DOE PURPOSE The Dishwashers responsibility is to maintain the highest level of cleanliness and sanitation standards throughout their assigned area of responsibility. DUTIES & RESPONSIBILITIES • Maintain highest level possible of cleanliness and sanitation standards throughout the area of responsibility, which will meet or exceed Federal, State, and Local standards, • Set-up, operate and clean all kitchen machinery/equipment properly and safely and store it in its proper place, • Clean and sanitize food service, preparation ware, dish room, pot room and kitchen areas in restaurants where applicable, • Scrape/spray all ware after placing in ware-washing machine, • Rack all china and glassware according to dish room standards, • Ensure all ware is clean and sanitary after removing from dish room areas, • Take out trash as needed, • Sweep all debris from the floor and maintain the floor dry and free of spills, • Practice proper food handling procedures, • Separate all ware and store properly in designated areas, • Maintain equipment quality thru preventative maintenance and cleaning, • Attention to detail on areas of grease, grime, proper storage, stacking heights, chemical usage and storage, etc., • Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage produc, • Maintain the workstation in a neat and orderly fashion, • Attention to detail on areas of grease, grime, proper storage, stacking heights, chemical usage and storage, etc., • Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product, • Maintain the workstation in a neat and orderly fashion, • Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment, • Comply with all safety and health department procedures and all state and federal liquor laws, • Maintain company safety and sanitation standards, • Ensure complete and proper check out procedures, • Clean all spills immediately and place all trash in proper receptacles, • Inform management of any complaint, comments or incident, • Ensure nightly/weekly and opening/running/closing duties are completed, • Record and report any equipment failure and/or safety hazards to management immediately, • High School Diploma preferred, • Proof of eligibility to work in the United States, • Valid Driver’s License, • 18+ years of age, • Possession of or the ability to possess all state required work cards, • Proper lifting techniques, • Guest relations, • Sanitation and safety, • Full service kitchen operations The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job. • Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors, • Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume, • Fast paced, high volume, full service restaurant The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Ability to walk long periods of time, • Ability to stand for long periods of time, • Ability to use hands to handle, control, or feel objects, tools, or controls., • Ability to repeat the same movements for long periods of time, • Ability to understand the speech of another person, • Ability to speak clearly so listeners can understand, • Ability to push and lift up to 50 lbs This job description is a summary of duties, which you as a Dishwasher are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

Job Description Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Why XRG? Here's a Taste of What We Offer: • Competitive pay: Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills., • Flexibility: Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well-being., • Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member., • Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference., • Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests., • Employee Referral Program: Share the joy of being part of the XRG team with others., • Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education., • Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!, • Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!, • Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members. Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running! Pay Rate: $10.65/Hour, Plus Tips opportunity! PURPOSE The busser is responsible for efficiently clearing, cleaning and resetting tables, while assisting food servers in all aspects of guest table service, maximizing table turns and maintaining restaurant flow. DUTIES & RESPONSIBILITIES • Clear and reset tables efficiently after, during and after service periods to turn tables, • Maintain complete knowledge of table/seat/station numbers and proper table set ups, • Maintain cleanliness and stock of their assigned areas and side stations, • Work as a team, assisting all guests’ and team members’ needs and inquiries, • Ensure that all necessary stock is being replenished during the shift, • Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary, • Clean and dry spills immediately upon occurrence; never leaving spills unattended, • Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment, • Ensure that any breakage is reported and recorded, • Maintain complete knowledge of correct maintenance and use of equipment, • Complete opening/running/closing side work duties as assigned, • Assist teammates with opening/running/closing side work duties upon request, • High School Diploma preferred, • Proof of eligibility to work in the United States, • 18+ years of age, • Possession of or the ability to possess all state required work cards, • Minimum of one (1) years related experience, • Proper lifting techniques, • Guest relations, • Sanitation and safety, • Full service restaurant operations The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job. • Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors, • Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume, • Fast paced, high volume, full service restaurant The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Ability to walk long periods of time, • Ability to stand for long periods of time, • Ability to use hands to handle, control, or feel objects, tools, or controls., • Ability to repeat the same movements for long periods of time, • Ability to understand the speech of another person, • Ability to speak clearly so listeners can understand, • Ability to push and lift up to 50 lbs This job description is a summary of duties, which you as a Busser are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

Job Description ICE OPERATIONS SUPERVISOR- Davis Center at the Harlem Meer Sports Facilities Management, LLC LOCATION: New York City, NY DEPARTMENT: OPERATIONS REPORTS TO: ASSISTANT GENERAL MANAGER STATUS: SEASONAL (NON-EXEMPT) ABOUT THE COMPANY: Davis Center at the Harlem Meer is a brand new state-of-the-art recreational facility in New York City's iconic Central Park featuring a 1.25 acre outdoor area which houses an elliptical pool (280' x 120') that converts to a .75 acre public green during the spring & fall and features a full-size ice rink in the winter months. A 34,000 sq ft adjacent building houses locker rooms, public restrooms, and a large indoor gathering space to support all outdoor programming. Described by Manhattan Borough President Mark Levine as "one of the most important parks equity projects for the City in decades", the new Davis Center is the capstone project of the Central Park Conservancy's 40-year effort to restore Central Park and will serve as the hub for recreational and community programming in the area. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Davis Center at the Harlem Meer is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper- growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Supervisor for the ice arena is responsible for overseeing daily operations, ensuring the facility runs smoothly, and providing a safe and enjoyable environment for all patrons. This role involves maintaining safe and high-quality ice conditions for a variety of ice-related events and activities, managing staff, coordinating events, maintaining equipment, and addressing any issues that arise. PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Assist with the setup and teardown of the ice rink for seasonal facility changeovers, • Supervise and coordinate daily operations of the ice arena, including ice maintenance, scheduling, and facility management, • Ensure the ice surface is properly maintained, including resurfacing, checking for quality, and addressing any issues promptly, • Responsible for daily, weekly, monthly, and annual maintenance of ice resurfacer and edger, • Provide excellent guest service skills including being respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow team members, • Ensure compliance with safety standards while operating machinery and working in proximity to athletes and spectators, • Assist in the setup, teardown and monitoring of the venue for daily events, including community skate sessions, practices, games and private rentals, • Assist in inspecting and managing inventory of ice arena supplies, including ice maintenance materials, machinery and rental equipment, • Perform general maintenance tasks around the rink as assigned, including sweeping and cleaning, • Practice safe operating techniques as specified by STAR for blade changes, driving, resurfacing, handling, and inspection of machines, • Be responsive to guest concerns and direct to appropriate manager to resolve if needed, • Enforce facility policies and procedures, • Have general knowledge regarding program options and facility events, • Assist other operation areas as necessary, • Accurately record all ice and equipment maintenance logs and daily readings, • Respond to all incidents, accidents, injuries, and altercations as needed. Complete and file corresponding paperwork as necessary, • Ensure health and safety standards are followed, • Act as manager-on-duty for opening and/or closing of the facility as scheduled, • Ability to work with a wide variety of ages from preschool through adult, • Knowledge of ice maintenance and rink operations is highly desirable, • Experience in facility management, preferably in an ice arena or similar environment, • Flexible work schedule (e.g., nights, weekends, holidays, and long hours) based on facility schedule, • Excellent communication skills, both verbal and written, • Ability to remain calm and focused in a high-volume, fast-paced environment, • Must be detail-oriented and have outstanding organizational skills and ability to multi-task and prioritize, • Commitment to the safety and wellbeing of others, • Must possess a valid driver's license, • Certified Ice Technician (CIT) preferred, • Must be willing to test for Fire Guard Certification WORKING CONDITIONS AND PHYSICAL DEMANDS: • Must be able to lift and carry up to 50 pounds, • Work is performed in an outdoor ice arena environment, which includes cold temperatures, weather conditions and varying noise levels for extended periods of time, • Exposure to ice resurfacing equipment and other machinery, • Will be required to stand for extended periods of time, • Must be able to work independently in a busy environment, • Must comply with safety and health code standards Job Posted by ApplicantPro

Job Description General Manager About UsPride Live is a 501(c)3 organization dedicated to accelerating awareness and support for the LGBTQ+ community through social advocacy and community engagement. We're committed to advancing the fight for full equality. About the PositionWe're seeking a dynamic and versatile General Manager to join our small but growing team at the Stonewall National Monument Visitor Center (SNMVC) in New York City. This role is crucial in maintaining the first LGBTQ+ visitor center within the National Park Service. Key Responsibilities • Lead and manage daily operations of the SNMVC, including creating and maintaining staff schedules, supervising staff performance, ensuring cleanliness and functionality of the space, and troubleshooting operational issues as they arise. Develop and implement standard operating procedures for safety, security, and efficiency., • Prepare, monitor, and report on operational budgets. Maintain accurate financial records, ensure appropriate allocation of funds, and oversee expenses in alignment with organizational policies., • Serve as the primary point of contact for security and emergency situations, maintaining and enforcing all established safety protocols. Remain on-call during operating hours and outside hours as needed for urgent matters., • Oversee and manage merchandise creative, planning, ordering, and sales in partnership with vendors and community partners., • Manage and coordinate all internal and external events hosted at the SNMVC, including logistics, staffing, vendor communication, and space readiness before and after each event., • Serve as day-to-day on-site liaison with the National Parks Service and National Park Rangers assigned to the Stonewall National Monument., • Lead volunteer recruitment, training, and management., • Ensure compliance with lease terms, regulations, and safety standards., • Manage the visitor experience, including exhibits and installations, events, and retail operations., • Collaborate on fundraising initiatives and community outreach programs., • Handle basic facility maintenance and vendor management., • Provide direct supervision and support to all Visitor Center staff, ensuring adherence to policies and procedures and maintaining a consistently high standard of customer experience., • Ensure daily opening and closing procedures are consistently followed and documented, and that the site is ready for public access each morning and properly secured at closing., • Perform additional duties as required. Qualifications, • 3-5 years of experience in sales, and operations management, preferably in a nonprofit, museum, or visitor center setting., • Strong organizational and problem-solving skills., • Excellent communication and interpersonal abilities., • Proficiency in budget management and basic financial reporting., • Familiarity with POS systems and retail operations., • Passion for LGBTQ+ rights and social justice., • Ability to work flexible hours, including weekends and holidays., • Bachelor's degree preferred, or equivalent experience. Physical Requirements, • Ability to stand for extended periods and lift up to 30 pounds., • Comfortable working in various weather conditions (indoor and outdoor)., • This is an on-site, full-time position that requires a consistent presence at the SNMVC five days a week, including availability during operating hours, special events, and holidays, as business needs dictate. The role requires a high degree of visibility and leadership within the space. Compensation, • Salary range: $90,000 - $110,000, based on experience., • PTO and paid holidays included., • Medical/Dental/Vision Benefits included. Location, • On-site at the Stonewall National Monument Visitor Center, New York City., • No remote work option is available for this position. Pride Live is an equal opportunity employer, committed to attracting, developing, and retaining exceptional people. We welcome and encourage applicants for all positions respecting the full spectrum of education, experience, age, race, creed, color, national origin, sex, religion, physical or mental disability, sexual orientation, gender identity, gender expression, ancestry, marital status, veteran status or other military status, or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination), or any other characteristic protected by federal, state, or local law. Kiwi Partners is an Equal Opportunity Employer. Kiwi does not unlawfully discriminate in employment opportunities or practices on the basis of actual or perceived age, race, creed, color, national origin, sex, religion, physical or mental disability, medical condition, sexual orientation, gender, gender identity, gender expression, ancestry, marital status, veteran status or other military status, legal alien status or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination),or any other characteristic protected by federal, state, or local law. Powered by JazzHR asTEkrdh4o

Job DescriptionOPERATIONS TEAM MEMBER - Davis Center at the Harlem Meer Sports Facilities Management, LLC LOCATION: New York, NY DEPARTMENT: OPERATIONS REPORTS TO: ASSISTANT GENERAL MANAGER STATUS: SEASONAL (NON-EXEMPT) ABOUT THE COMPANY: Davis Center at the Harlem Meer is a brand new state-of-the-art recreational facility in New York City's iconic Central Park featuring a 1.25 acre outdoor area which houses an elliptical pool (280' x 120') that converts to a .75 acre public green during the spring & fall and features a full-size ice rink in the winter months. A 34,000 sq ft adjacent building houses locker rooms, public restrooms, and a large indoor gathering space to support all outdoor programming. Described by Manhattan Borough President Mark Levine as "one of the most important parks equity projects for the City in decades", the new Davis Center is the capstone project of the Central Park Conservancy's 40-year effort to restore Central Park and will serve as the hub for recreational and community programming in the area. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Davis Center at the Harlem Meer is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper- growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Team Member is responsible for contributing to the daily operations, ensuring the safety and enjoyment of all visitors at the ice rink and will play a crucial role in maintaining a fun and safe environment for guests of all ages and skill levels. The Operations Team Member is the first point of contact for all guests and is expected to provide excellent guest services to all guests and display a vast amount of knowledge of the facility's programs and offerings. PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Provide excellent guest service skills including being respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow team members, • Knowledgeable about the facility, prices, services, promotions, and Provide courteous and friendly service and directions to all guests and staff as needed, • Know and enforce the facility's policies, procedures, and rules, • Assist in the setup, teardown and monitoring of the venue for daily events, including community skate sessions, practices, games and private rentals, • Ensure games start on time and are scored accurately as assigned, • Assist in the day-to-day operations of the venue, ensuring everything runs smoothly and safely on a regular basis including making sure all facility areas including the ice surface are clean, safe, and guest-ready, • Assist with emergency situations as needed, • Assist skaters with the use of appropriate gear such as helmets and skates including beginners requiring guidance or individuals who have fallen and need assistance getting up, • Actively monitor the ice and educate skaters about safety guidelines and rink rules while encouraging compliance to maintain a safe environment for all patrons, • Communicate issues, relevant updates, and report all incidents, accidents, injuries, and altercations to General Manager, AGM, or MOD, • Assist other team members or functional areas as necessary, • Complete special projects, daily assignments, and other duties as directed by management MIMIMUM QUALIFICATIONS: • Experience and success in customer service, leadership, and organization, • Ability to work with a wide variety of ages from preschool through adult, • Flexible work schedule (e.g., nights, weekends, holidays, and long hours) based on facility schedule, • Excellent communication skills, both verbal and written, • Must have excellent guest service skills, be detail-oriented, have outstanding organizational skills and ability to multi-task and prioritize, • Previous customer service or ice arena roles are preferred, • Ability to remain calm and focused in a high-volume, fast-paced environment, • Must be able to lift and carry up to 50 pounds, • Work is performed in an indoor and outdoor ice arena environment, which includes cold temperatures, weather conditions and varying noise levels for extended periods of time, • Flexible work schedule (e.g., nights, weekends, holidays, and long hours) based on facility schedule, • May be required to skate for extended periods, • May be required to sit or stand for extended periods of time, whether indoors or outdoors Job Posted by ApplicantPro