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Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement Flexible Schedules Available: • Day shift, • Night shift, • Weekends, • Weekdays, • Full-time or Part-timeAre you:, • Looking to learn a new career and break into the tax industry?, • Someone who has gaps in their work history or is looking to boost their skills and resume?, • Someone who has been out of the workforce over the last year while at home with family?, • New to the workforce or with limited experience/education, but a willingness to learn?, • Retired and want to continue to make an impact?, • Someone without a college diploma? No problem!, • A Veteran or military personnel transitioning from the service?, • Part of a military family that moves often with deployments?, • A recent college graduate or current college student?, • A stay-at-home parent who needs a flexible work schedule?, • A gig worker or looking to add a second income?, • Conduct face-to-face tax interviews with clients., • Generate business growth, increase client retention, and offer additional products and services., • Answer client calls via our national call center routing system., • Answer tax related questions and provide future tax planning to clients in a timely fashion., • Collection and processing of clients payments while ensuring timely deposits., • Marketing and business generation efforts., • Support office priorities through teamwork and collaboration., • Mentor and support teammates, providing guidance and in some cases acting as a lead., • 3+ seasons of previous tax experience, • Experience completing individual, trust, &/or partnership tax returns, • Passion for providing extraordinary customer service, • Excellent communication and interpersonal skills, • Successful completion of the Jackson Hewitt Tax Knowledge Assessment, • Experience working in a fast-paced environment, • Strong attention to detail and accuracy, • Bachelors degree in accounting or related field preferred, • Field Instructor, Remote Support, or Call Center certification a plus, • Tax planning and audit support experience preferred, • Bachelors degree in accounting or related field a plus, • CPA or Enrolled Agent license is a bonus, • PTIN Certification: Yes