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JOB DESCRIPTION Job Summary \n Provides screening, preventive primary care and medical care services to members - primarily in non-clinical settings where members feel most comfortable, including in-home, community and nursing facilities and “pop up” clinics. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. \n Essential Job Duties \n • Provides general medical care and care coordination to various and/or specific patient member populations – adult, women’s health, pediatric, and geriatric., • Performs comprehensive evaluations including history and physical exams for gaps in care and preventive assessments., • Addresses both chronic and acute primary care complaints, and demonstrates ability to ascertain medical urgency., • Establishes and documents reasonable medical diagnoses., • Seeks specialty consultation as appropriate., • Orders/performs pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptoms; works within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately., • Understands when a member's needs are beyond their scope of knowledge and when physician oversight is needed., • Creates and implements a medical plan of care., • Schedules appointments for visits when appropriate., • Provides post-discharge coordination to reduce hospital readmission rates and emergency room utilization., • Performs face-to-face in-person visits in a variety of settings including in-home, skilled nursing facilities, and public locations., • Performs face-to-face visits via alternative modalities based on business need, leadership direction and state regulations., • Orders bulk laboratory orders to target specific member populations., • Performs alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develops appropriate plans of care., • Participates in community-based “pop up clinics” to build relationships with communities, and address gaps in health care., • Drives up to 120 miles a day on a regular basis to a variety of locations within the assigned region. Drives beyond 120 miles as part of extended mileage may be required on special project days. Special projects may include an overnight hotel stay., • Obtains and maintains cross-state license in other states besides home state based on business need., • Collaborates with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively., • Actively participates in regional meetings., • May prescribe medications and perform procedures as appropriate., • Performs timely medical records documentation in electronic medical record (EMR) computer system., • On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment., • Engages in practices constituting the practice of medicine in collaboration with and under the medical direction and supervision of a licensed physician to the degree required by state laws., • Local travel required (based upon state/contractual requirements). \n Required Qualifications \n • At least 1 year of experience as a nurse practitioner, or equivalent combination of relevant education and experience., • Active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC)., • Current state-issued license to practice as a Family Nurse Practitioner (FNP). License must be active and unrestricted in state of practice., • Prescriber Drug Enforcement Agency (DEA) license with authority to prescribe per state qualifications. License must be active and unrestricted in state of practice., • Current Basic Life Support (BLS) certification., • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements., • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations., • Ability to work independently with minimal supervision and demonstrate self-motivation., • Responsive in all forms of communication., • Ability to remain calm in high-pressure situations., • Ability to develop and maintain professional relationships., • Excellent time-management and prioritization skills; ability to focus on multiple projects simultaneously and adapt to change., • Excellent problem-solving and critical-thinking skills., • Strong verbal and written communication skills., • Microsoft Office suite/applicable software program(s) proficiency, and electronic medical record (EMR) experience. \n Preferred Qualifications \n • Experience as a registered nurse or nurse practitioner in a home health, community health or public health setting., • Experience in home health as a licensed clinician, especially in management of chronic conditions., • Experience with underserved populations facing socioeconomic barriers to health care., • Immunization and point of care testing skills., • Bilingual. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V \n #PJNurse \n #HTF Pay Range: $88,453 - $206,981 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders and servicers to real estate brokerages and home improvement providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a Backend Engineer to help build and scale the services that power the Made Card and homeowner platform. You’ll contribute to the design, development, and maintenance of core systems while collaborating closely with product, frontend, and infrastructure teams. This is a role for someone who enjoys solving complex backend problems and wants to grow within a fast-paced startup environment. What You’ll Do * Feature Development: Build and maintain backend services and APIs using Python. * Database & Systems: Design, implement, and optimize data models across Postgres, DynamoDB, and Redis. * Infrastructure: Contribute to deployments and scaling using Kubernetes, Docker, and AWS. * Collaboration: Partner with frontend engineers, product managers, and designers to deliver end-to-end features. * Code Quality: Write clean, maintainable, and testable code while participating in code reviews. * Performance & Reliability: Ensure backend services are performant, secure, and resilient. * Problem Solving: Debug, troubleshoot, and resolve backend issues across staging and production environments. * Continuous Learning: Stay current with backend technologies and bring new ideas to improve our stack and workflows. Ideal Background * 3–5+ years of backend engineering experience. * Proficiency in Python and experience building distributed web applications. * Familiarity with Postgres, DynamoDB, and Redis for data modeling and optimization. * Experience designing and consuming RESTful services. * Understanding of Kubernetes, Docker, and AWS infrastructure. * Strong problem-solving skills and a track record of delivering production-ready systems. * Collaborative mindset with excellent communication skills. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! Nice to Have * Experience in fintech, credit cards, or financial infrastructure. * Exposure to microservices, event-driven architectures, or streaming systems. * Familiarity with CI/CD pipelines, automated testing, and monitoring tools. * Passion for building products that improve people’s financial lives. Why Join Made Now You’ll be an early backend engineer helping to build the foundation of Made’s core services. This is a rare opportunity to work across databases, APIs, and infrastructure while contributing directly to the architecture and standards that will scale with millions of homeowners. Benefits * Base Compensation Band: $120,000–$160,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $120K - $160K

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a Staff Frontend Engineer to lead the development of our web and mobile experiences, setting the standard for frontend engineering at Made. You’ll own critical parts of the homeowner platform, mentor other engineers, and collaborate closely with product and design to deliver intuitive, fast, and reliable user experiences. As one of the most senior engineers on the team, you’ll also help shape technical strategy and best practices for the frontend stack as we scale. What You’ll Do * Front-End Ownership: Lead all user-facing development across mobile (Flutter) and web (React/Next.js), ensuring quality and performance at scale. * Architecture & Standards: Define front-end architecture, coding standards, and processes for rapid, high-quality delivery. * Feature Delivery: Collaborate with product, design, and backend engineers to deliver end-to-end features that delight users. * Performance Optimization: Drive efforts around performance tuning, monitoring, and debugging across platforms. * Team Leadership: Mentor other front-end engineers, conduct code reviews, and raise the engineering bar for the team. * Testing & Deployment: Build and maintain CI/CD pipelines, automated testing, and deployment workflows for reliable, frequent releases. * Cross-Functional Collaboration: Communicate trade-offs, technical decisions, and progress clearly to product, design, and leadership stakeholders. Ideal Background * 5–8+ years in front-end engineering, with 3+ years in a lead or senior capacity. * Deep experience with Flutter (Dart) for mobile development and React/Next.js or similar for web applications. * Track record of owning and shipping complex, high-quality front-end features. * Experience balancing speed and long-term architectural considerations in a startup environment. * Strong product instincts with a focus on user experience and performance. * Excellent collaboration skills across product, design, and backend teams. * Comfortable mentoring teammates and raising the engineering bar. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! Nice to Have * Experience in fintech or credit card products. * Exposure to backend systems and APIs. * Familiarity with design systems and ensuring consistency across platforms. * Passion for building financial products that improve people’s lives. * In love with credit cards, points, and/or home improvement/design! Why Join Made Now You’ll be the senior-most frontend engineer shaping how homeowners experience the Made platform across web and mobile. This is a rare opportunity to build products at scale while also establishing the technical standards and team culture for frontend development at Made. Benefits * Base Compensation Band: $150,000–$200,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $150K - $200K

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are hiring a high-performing Sr. Analyst/Associate to join the Office of the CEO, reporting directly to the Chief of Staff. This role sits at the center of the company's decision-making engine. You will combine structured project management with rigorous KPI and data analysis to keep the organization aligned, accountable, and executing at a high level. You'll support CEO and Chief of Staff initiatives, build performance reporting, coordinate cross-functional workstreams, and help ensure critical priorities move forward with clarity and speed. This is the ideal role for someone who is analytical, detail-oriented, organized, and motivated by the challenge of helping a high-growth company operate with discipline. What You'll DoKPI Tracking, Analysis & Performance Insights • Build and maintain dashboards, models, and reporting that highlight business performance and emerging trends., • Analyze core metrics to identify inflections, risks, and opportunities, then translate findings into clear insights for the CEO and Chief of Staff, • Partner with analytics and operational leaders to ensure reporting is accurate, consistent, and reflective of the company's priorities, • Contribute to monthly/quarterly reviews, CEO summaries, and data-driven narrative updatesProject Management & Execution, • Manage cross-functional projects end-to-end, ensuring clarity of scope, timelines, milestones, and expected outcomes, • Track CEO- and Chief of Staff-led initiatives, keeping deliverables on pace and escalating risks with proactive solutions, • Build project plans, trackers, and operating systems that keep workstreams aligned and moving quickly, • Support execution of company operating rhythms including OKRs, planning cycles, leadership offsites, and executive meetingsCross-Functional Leadership Support, • Coordinate with senior leaders to ensure alignment, follow-through, and accountability on high-priority deliverables, • Prepare materials for executive team meetings, management meetings, and CEO prep sessions, • Support the Chief of Staff in translating the CEO's priorities into clear communication, action items, and structured follow-ups, • Help ensure the right information flows between teams at the right time to enable fast, high-quality decision-makingExecutive-Ready Communication, • Draft clean, structured memos, presentations, and summaries for CEO use internally and externally, • Manage preparations for company wide all-hands, • Prepare briefing materials for meetings, synthesize discussions, and document next steps with precision, • Operate with exceptional attention to detail - every document should be final-qualityWhat We're Looking For, • 2–5 years of experience in investment banking, consulting, private equity, corporate strategy, or an analytical operating role, • High performer with meaningful ownership experience, such as managing complex processes, coordinating across teams, or leading workstreams in demanding environments, • Strong analytical skills with the ability to build models, dashboards, and structured recommendations; advanced Excel required, SQL/Tableau a plus, • Strong slide-building and presentation skills (PowerPoint/Google Slides); healthcare analytics experience is a plus, • Proven project management skills: organized, deadline-driven, and able to manage multiple workstreams simultaneously, • Meticulous attention to detail and a commitment to producing high-quality work, • High degree of initiative and independence, with the ability to drive work forward in a fast-paced, ambiguous environment, • Excellent written and verbal communication, with the ability to distill complexity into clarity, • Operates well under pressure and works effectively with tight timelines, • Deep alignment with Charlie Health's mission and a desire to contribute to meaningful work You will gain: • Daily visibility into CEO-level decision-making, • Ownership of high-impact, cross-functional projects, • Exposure to operations, analytics, product, and clinical leadership, • Accelerated learning and direct influence on organizational execution, • A strong foundation for future roles in Biz Ops, Strategy, Operations, or Chief of Staff tracks, • Work at a mission-driven company where your efforts directly contribute to saving lives and expanding access to behavioral health care The total target base compensation for this role will be between $91,000 and $134,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $100,000 and $147,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a QA Engineer to ensure the reliability and quality of the Made Card and homeowner platform. You’ll work closely with engineers, product managers, and designers to identify test requirements, develop automated and manual test cases, and track issues through resolution. This is a role for someone who loves digging into edge cases, is detail-oriented, and wants to help build a strong QA foundation in a growing engineering team. What You’ll Do * Test Planning: Define and execute test plans and cases to validate product features. * Manual & Automated Testing: Conduct testing across frontend (Flutter) and backend (Python/Postgres/DynamoDB/Redis) systems. * Automation: Develop and maintain automated test scripts using frameworks such as Selenium, Cypress, or Playwright. * API Testing: Use tools like Postman or RestAssured to validate backend services. * Bug Tracking: Identify, document, and track defects through to resolution in issue tracking systems. * Regression Testing: Support regression testing for new releases and maintain backward compatibility. * CI/CD Collaboration: Work with engineers to integrate tests into CI/CD pipelines (Kubernetes/Docker/AWS). * Continuous Improvement: Contribute to QA best practices and improve test coverage across the stack. Ideal Background * 3–5+ years of experience in software quality assurance. * Experience writing and executing test cases, and producing detailed bug reports. * Proficiency with test automation tools (Selenium, Cypress, Playwright). * Familiarity with API testing (Postman, RestAssured, or similar). * Understanding of QA methodologies, regression testing, and best practices. * Exposure to CI/CD pipelines and automated testing workflows. * Strong collaboration and communication skills. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! Nice to Have * Experience in fintech, credit cards, or other regulated industries. * Exposure to performance or load testing tools. * Familiarity with mobile test automation frameworks (Appium or similar). * Previous experience in early-stage startups building QA processes. Why Join Made Now You’ll be an early QA engineer helping build and scale quality assurance practices for a fintech platform serving millions of homeowners. This is a chance to be hands-on with testing while helping define the QA culture and processes for the company. Benefits * Base Compensation Band: $70,000–$100,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $70K - $100K

Job DescriptionYour Purpose: At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers dont receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are Working Hard for the Hardest Working Americans. This is our mission and its a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. Thats where you come in! We are here to ease their stress and provide expert customer service and tax knowledge. Flexible Schedules Available: • Day shift, • Night shift, • Weekends, • Weekdays, • Looking to learn a new career and break into the tax industry?, • Someone who has gaps in their work history or is looking to boost their skills and resume?, • Someone who has been out of the workforce over the last year while at home with family?, • New to the workforce or with limited experience/education, but a willingness to learn?, • Retired and want to continue to make an impact?, • Someone without a college diploma? No problem!, • A Veteran or military personnel transitioning from the service?, • Part of a military family that moves often with deployments?, • A recent college graduate or current college student?, • A stay-at-home parent who needs a flexible work schedule?, • A gig worker or looking to add a second income?, • Conduct face-to-face tax interviews with clients., • Prepare complete and accurate tax returns., • Generate business growth, increase client retention, and offer additional products and services., • Provide clients with IRS audit support., • Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations., • Collection and processing of clients payments while ensuring timely deposits., • Marketing and business generation efforts., • Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion., • Answer client calls via our national call center routing system., • Answer questions and provide future tax planning to clients., • Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution., • Passion for providing extraordinary customer service., • Excellent communication and interpersonal skills., • Experience working in a fast-paced environment., • Basic knowledge of computer functions and math., • Sales and/or marketing experience., • Experience in accounting, finance, retail, bookkeeping, or tax preferred., • Bachelors degree in Accounting or related field a plus!, • PTIN Certification: Yes

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health delivers high-acuity virtual behavioral care at national scale. Our Admissions, Outreach, Finance, Clinical, and Operations teams rely on Salesforce to guide patients through life-saving treatment. Salesforce is the operational backbone behind their work. It powers how families are onboarded, how referrals move through the system, and how teams coordinate care every day. As Engineering Manager, Salesforce, you'll lead the team responsible for building and sustaining this mission-critical platform. You'll shape how we plan, deliver, and support Salesforce at scale, ensuring the system stays reliable as demand, data, and complexity continue to grow. Your work will help Admissions process referrals faster, give Outreach teams clearer visibility into families who need support, and keep our operational systems connected and efficient. The systems you guide will simplify complex workflows, improve reliability across departments, and help us deliver care with greater speed and consistency. If you want to lead a team at the center of Charlie Health's growth and shape a platform that enables staff across the organization to serve clients more effectively, this role is for you. Responsibilities • Lead and manage the Salesforce engineering team, including admins and engineers, with a focus on delivery, reliability, and continuous improvement, • Partner with Product, Engineering, and operational leaders to define priorities and deliver scalable Salesforce solutions, • Ensure stability and performance of the Salesforce platform as usage and complexity grow, • Oversee planning, execution, and cross-functional alignment for all Salesforce initiatives, • Shape architectural direction and key technical decisions, supported by senior technical contributors for detailed design and implementation., • Develop, coach, and support the growth of the Salesforce team as it expands, • Establish processes that improve predictability, quality, and collaboration across the team, • Drive quarterly planning and roadmap discussions in partnership with Product and business stakeholdersRequirements, • 7+ years of experience working on or managing complex Salesforce implementations in high-growth environments, • 2+ years of people management experience leading technical teams, • Strong understanding of Salesforce architecture, integrations, and platform capabilities, • Experience partnering closely with technical leads, product managers, and cross-functional stakeholders, • Ability to manage ambiguity, prioritize competing demands, and drive iterative delivery, • Demonstrated success leading teams through complex roadmap execution and platform-scale challenges, • Excellent communication, organization, and stakeholder management skills Additional Information The total target base compensation for this role will be between $185,000 and $265,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $215,000 and $265,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-hybrid Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a Social Media & Content Creator to help Made break through online with viral, scroll-stopping content. You’ll be hands-on creating videos, images, and music using Veo3 and other AI-powered tools — and you’ll move fast, experimenting constantly to figure out what drives reach and engagement. This is a role for someone hungry, scrappy, and fluent in internet culture — you live on social platforms, know how to make content go viral, and are eager to scale Made’s online presence to tens of thousands of engaged followers. What You’ll Do * Content Creation: Produce short-form videos, images, memes, and music using Veo3 and other AI tools. * Viral Strategy: Rapidly test and iterate on content formats to drive organic reach across TikTok, Instagram, YouTube Shorts, and other platforms. * Speed & Volume: Publish high-frequency content that keeps Made in the conversation and builds momentum. * Trendspotting: Identify emerging cultural and platform trends, then move fast to capitalize on them. * Community Growth: Build Made’s audience from the ground up, scaling into tens of thousands of organic followers. * Cross-Functional Collaboration: Partner with marketing and product teams to align content with growth initiatives, while maintaining creative independence. * Analytics: Track performance, learn quickly from data, and double down on what works. Ideal Background * Early-career creator (1–3 years experience, or equivalent personal brand-building success). * Deep familiarity with TikTok, Instagram Reels, YouTube Shorts, and other viral content platforms. * Fluent in Veo3 and other AI content creation tools for video, music, and imagery. * Portfolio of content (personal or professional) that has driven engagement and organic growth. * Strong storytelling instincts and creative voice tuned to social audiences. * Hungry, scrappy, and fast — thrives in a high-paced startup environment. * Eager to learn, experiment, and scale impact quickly.ies. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! Nice to Have * Experience in fintech, credit cards, or consumer brands. * Skills in lightweight editing (Premiere, CapCut, Photoshop, Canva). * Prior experience growing an audience from scratch (personal or professional). * Interest in homeownership, design, or lifestyle content. Why Join Made Now You’ll be the person defining Made’s voice online, driving the kind of viral content that puts our brand in front of millions. This is a rare opportunity to own content creation end-to-end, experiment at high speed, and build an audience from the ground up at a company redefining homeownership. Benefits * Base Compensation Band: $65,000–$100,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $65K - $100K

Job DescriptionAbout the Company At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the RoleAs a key player in our engineering team, you will have a significant influence on the direction of applications and systems we build across multiple platforms. Your role will involve leveraging modern technologies including mobile frameworks (Kotlin, Jetpack Compose), backend systems, APIs, and cloud platforms. Together, we will build highly capable, scalable applications that will delight our users by adopting modern development practices and architectures across the full technology stack. We believe employees are better together. Every position at Flow has an onsite or in-office requirement.Responsibilities • Drive the development and launch of multiple applications across platforms, balancing unique features with shared functionality for diverse user needs, • Design and implement robust backend services, APIs, and mobile applications with a focus on Android platform excellence, • Collaborate closely with product management, design, and engineering teams to define and translate requirements into efficient, scalable solutions, • Ensure robust privacy and security measures throughout development, aligning with Flow's commitment to user trust, • Support team growth through recruitment, providing technical guidance and mentorship to foster a culture of excellence and continuous learning within the team, • Lead architectural and systems-level decisions, designing scalable, secure, and resilient infrastructure to support long-term application growth across platforms, • Stay updated on software engineering trends and integrate new technologies to enhance application performance, scalability, and user satisfaction, • Advocate for and ensure the highest quality in our applications through comprehensive testing practices, including unit, integration, and end-to-end tests, • Effectively communicate with stakeholders to provide regular updates on project progress, challenges, and solutions, and directly engage with users and stakeholders to inform continuous application improvementQualifications, • A minimum of 5 years of software engineering experience with at least 3 years of hands-on Android development, demonstrated through a strong portfolio of applications (OpenSource, Google Play, production systems, etc.), • Proficiency in Kotlin and solid understanding of Android platform frameworks, with additional experience in backend technologies (Java, Python, Node.js, or similar)Knowledge of software architectural patterns (MVC, MVVM, MVI, microservices) and design principles for both mobile and web applications, • Experience with RESTful APIs, databases, cloud platforms (AWS, GCP, Azure), and modern development practices, • Ability to manage stakeholder expectations and convey technical information to non-technical audiences, • Familiarity with agile development methodologies and DevOps practices

Job DescriptionAbout the Company At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role We are seeking an experienced Engineering Manager to lead our engineering teams. This role combines strategic technical leadership with people management, requiring someone who can set technical direction, make critical architectural decisions, and build high-performing teams. The ideal candidate is a hands-on leader who remains technically engaged while empowering and developing engineers. We believe employees are better together. Every position at Flow has an onsite or in-office requirement.Responsibilities • Strategic Technical Leadership: Provide technical direction for full stack systems, making key architectural and systems-level decisions to ensure scalability, reliability, and security. Stay engaged with hands-on technical work on complex systems and critical projects., • Team Leadership and Development: Lead and mentor a team of engineers, fostering their technical growth and ensuring high-quality output. Create a collaborative, high-performing culture that aligns with Flow's values of integrity, trust, and excellence., • Cross-Functional Collaboration: Partner with product, operations, and engineering teams to define clear requirements and translate them into scalable, maintainable software solutions. Effectively communicate technical concepts to non-technical stakeholders., • Execution and Delivery: Balance technical excellence with pragmatic decision-making to deliver continuous value to the business. Drive projects forward, identifying and resolving blockers to maintain momentum., • Talent Development: Contribute to recruitment and hiring of engineering talent. Foster an environment of continuous learning, accountability, and teamwork.Qualifications, • Technical Expertise: 10+ years of software engineering & management experience with deep knowledge of full stack systems, distributed systems principles, high availability, fault tolerance, and system efficiency. Proficiency in multiple modern programming languages with ability to adapt to new technologies quickly., • Leadership Experience: Proven experience managing and developing engineering teams, with demonstrated ability to mentor engineers, resolve conflicts, and drive performance improvements., • Architectural Thinking: Strong track record of making high-level architectural decisions that balance technical feasibility with business goals. Experience working in fast-paced, product-driven environments., • Communication Skills: Excellent ability to explain complex technical concepts clearly across teams and to non-technical audiences. Strong collaboration and stakeholder management skills.

Job DescriptionAbout the Company At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role As a key member of our engineering team, you will have a significant influence on the direction of applications and systems we build across multiple platforms. You’ll leverage modern iOS frameworks (Swift, SwiftUI, UIKit, Combine) along with backend systems, APIs, and cloud platforms to build scalable, user-friendly, and high-quality apps. Your work will directly influence how our residents experience Flow’s digital ecosystem. We believe employees are better together. Every position at Flow has an onsite or in-office requirement.Responsibilities • Lead the development and launch of multiple iOS applications, balancing unique platform features with shared functionality., • Design and implement robust backend integrations, APIs, and mobile app features with a focus on iOS platform excellence., • Collaborate closely with product management, design, and cross-functional engineering teams to translate requirements into scalable solutions., • Ensure robust privacy and security measures throughout development, aligning with Flow's commitment to user trust., • Support team growth through recruitment, providing technical guidance and mentorship to foster a culture of excellence and continuous learning within the team., • Lead architectural decisions and contribute to designing scalable, resilient infrastructure to support long-term application growth., • Stay current with iOS and Swift ecosystem trends, integrating new technologies to improve performance, scalability, and user satisfaction., • Advocate for quality through unit testing, UI testing, and continuous integration practices, ensuring high reliability before App Store release., • Communicate effectively with stakeholders, providing updates and incorporating feedback from both users and internal teams.Qualifications, • 5+ years of hands-on iOS engineering experience demonstrated through a strong portfolio of published apps (App Store, TestFlight, or production systems)., • Proficiency in Swift, with strong knowledge of SwiftUI, UIKit, Combine, structured concurrency and iOS platform frameworks., • Familiarity with pros & cons of mobile architectural patterns (MVC, MVVM, TCA). Solid experience with TCA is a plus., • Experience with RESTful APIs, databases, and cloud platforms (AWS, GCP, Azure)., • Strong understanding of Apple’s development ecosystem, including Xcode, Instruments, and the App Store review/release process., • Ability to manage stakeholder expectations and communicate technical concepts clearly to non-technical audiences., • Familiarity with agile methodologies, CI/CD, and DevOps practices.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Growth Marketing Manager to own and scale our paid marketing ecosystem across both B2C and B2B audiences. Reporting to the Director of Growth, this individual will lead strategy, execution, and optimization across all paid channels—including SEM, Meta, and emerging platforms—to drive awareness, patient acquisition, and talent growth. This is a high-impact role at the center of how Charlie Health reaches the people who need us most: prospective clients and their families, referral partners, and clinicians. The ideal candidate combines analytical depth with creative instincts, thrives in a fast-paced environment, and has a track record of driving measurable growth in performance marketing. Responsibilities • Own and scale all paid channels including Google, Meta, and other digital platforms; oversee campaign strategy, execution, optimization, and budget management., • Develop full-funnel paid strategies for both B2C (patient acquisition) and B2B (referral partner and talent acquisition) initiatives., • Lead creative and messaging strategy for paid campaigns in partnership with Content, Design, and Product Marketing—ensuring assets are optimized for performance and aligned with brand and clinical standards., • Design and execute testing roadmaps including ad creative, audience segmentation, landing page variations, and bidding strategies., • Monitor and analyze campaign performance across platforms, maintaining dashboards and producing actionable insights that inform ongoing optimization and broader growth strategy., • Collaborate cross-functionally with Growth Strategy, Admissions, Outreach, and Talent teams to align paid performance with business goals and downstream metrics., • Identify and pilot new paid opportunities and channels to diversify acquisition efforts and expand reach., • Own vendor and agency relationships, staying current with best practices, algorithm updates, and competitive trends in digital marketing. Requirements, • Bachelor's degree in Marketing, Business, or a related quantitative field., • At least 3-5+ years of hands-on experience managing paid search and paid social campaigns at scale (agency or in-house), • Proven track record of optimizing campaigns for performance (CPA, CPL, ROI) across multiple platforms including Google Ads and Meta Ads Manager., • Strong analytical skills; proficiency in Excel/Sheets, Google Analytics (GA4), and other reporting tools or data visualization platforms., • Experience managing budgets, pacing, and performance reporting across large and complex campaigns., • Comfort working across B2C and B2B funnels, with familiarity in lead generation and recruitment marketing a plus., • Excellent project management, communication, and cross-functional collaboration skills., • Ability to thrive in a fast-paced, high-growth startup environment and manage multiple priorities simultaneously. The total target base compensation for this role will be between $101,000 and $130,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $111,000 and $143,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a Product Designer to create intuitive, elegant, and user-friendly experiences across the Made Card and homeowner platform. You’ll work closely with product, engineering, and marketing to bring designs from concept to launch — shaping the look, feel, and usability of our core product while contributing to our design system and brand identity. What You’ll Do * Design end-to-end user experiences across the Made Card and homeowner platform. * Translate product requirements and user research into wireframes, prototypes, and polished designs. * Collaborate with product and engineering to ensure designs are implemented with quality and consistency. * Contribute to the development and maintenance of our design system. * Support marketing by aligning visuals and creative assets with the product’s identity. * Conduct usability testing and iterate based on insights and feedback. * Advocate for the user at every stage of the product development process. Ideal Background * 3–5+ years of product design experience, ideally in consumer fintech or high-growth startups. * Strong portfolio showcasing user-centered design, UI/UX excellence, and design systems. * Experience collaborating cross-functionally with product and engineering teams. * Skilled with modern design tools like Figma and comfortable with rapid prototyping. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! Nice to Have * Experience in fintech, proptech, or real estate platforms. * Exposure to brand or marketing design in addition to product UI/UX. * Motion design or creative storytelling skills. * Personal passion for credit cards, rewards, or home design. Why Join Made Now You’ll be an early designer at Made, shaping the user experience of a product redefining homeownership. This is a rare opportunity to have a direct hand in both the product and design culture as the company scales. Benefits * Base Compensation Band: $120,000–$140,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $120K - $140K

Job Description Support Staff About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role: As a member of the Residential Support Team, you’ll help create a safe, structured, and supportive environment for youth in care. This hands-on role includes supervising daily activities, conducting safety and cottage checks, supporting telehealth and medical appointments, responding to crises, and assisting with transportation needs. You'll build therapeutic relationships, model trauma-informed care, and reinforce Positive Behavioral Interventions and Supports (PBIS). This role is ideal for someone empathetic, organized, and able to stay calm under pressure while supporting youth with complex needs. What You’ll Do • Essential Functions:, • Supervision & Safety:, • Actively assists in the supervision of youth on campus by patrolling grounds and nearby community. Responds to residents who are out-of-program or attempting to leave the campus using established protocols (Such as "Code Yellow")., • Conduct routine cottage checks, including weekly safety checks and random or required inventory checks (e.g., contraband, hygiene, or supply audits)., • Support youth participation in telehealth appointments and assist with coordination and supervision during these sessions as needed., • Crisis Intervention:, • Responds to crisis situations when observed or called for assistance. Responds to "Code Blue" as available staff to support cottage staff during crisis situations., • Relationships with Youth - Establish and maintain appropriate and therapeutic relationships with the residents., • Develop an understanding of each resident's strength and needs and individualize interactions accordingly. Always maintain appropriate boundaries and model appropriate interactions for childcare staff., • Crisis Management & Safety:, • Model and ensure the appropriate use of TCI techniques including verbal de-escalation techniques, restraint procedures, and Life Space Interviewing., • Behavior Management:, • Implement and Model PBIS (Positive Behavioral Interventions and Supports) system fully., • Attend all required meetings and trainings and share new and updated information with staff when necessary., • At all times, model core values of ROAR (Respect, On-Task, Act Safely and Responsibility) and frame corrections of resident's behaviors in positive ways., • Campus Support:, • Provides additional staffing and support in the cottages on an as needed basis. Assists with other duties depending on the situational needs of the campus (i.e. transporting youth, AWOL, Police Custody retrievals)., • Transport youth to and from medical appointments, home visits, court appearances, and other approved activities, ensuring all documentation and communication protocols are followed., • Documentation/Expectations: Ensure proper documentation of events and timely communication with other inter-disciplinary team members around incidents., • Document routine cottage checks, including weekly safety checks and random or required inventory checks (e.g., contraband, hygiene, or supply audits)., • Ensure timely and accurate documentation of all incidents, observations, and interactions in accordance with agency policies., • Maintain regular communication with inter-disciplinary team members regarding youth behavior, safety concerns, incidents, or medical needs., • Document youth participation in telehealth appointments and assist with coordination and supervision during these sessions as needed. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Your Qualifications • High School Degree required, associate or bachelor’s degree preferred, • Minimum of 3+ years working in a Residential Treatment Center or related service., • Valid driver’s license with a safe driving record as determined by NYS Department of Motor Vehicles, • Proven ability to manage multiple tasks, prioritize effectively, and remain organized in a fast-paced environment, • Excellent communication, interpersonal, and leadership skills, with the ability to work effectively with students, families, school personnel, and external agencies., • Empathetic, flexible, and trauma-informed approach to working with youth who may have complex emotional or behavioral needs, • Experience supporting children or adolescents with emotional, behavioral, developmental, or psychiatric challenges in residential, educational, or therapeutic settings, • Ability to proficiently multitask and successfully balance multiple projects., • Demonstrated commitment to providing high-quality, person-centered care in a supportive and inclusive environment, • Bi- lingual in Spanish preferred but not required., • Strong interpersonal, communication, and teamwork skills, with the ability to collaborate effectively with youth, families, colleagues, and outside providers Work Environment: This position is based out of our Yonkers Residential Treatment Center location for adolescents ages 12-21. Position Type/Expected Hours of Work: This position is part of a 24/7 residential program. Support Staff are scheduled to work either the 7:00 AM–3:00 PM shift or the 2:00 PM–10:00 PM shift. Flexibility is required, as shifts may include evenings, weekends, and holidays based on program scheduling and coverage needs. Participation in an on-call rotation or emergency coverage may also be required. Additional Requirements: Professional Practice • Arrive at work on time, respecting other shift workers and programmatic needs., • At all times, model the appropriate dress, speech and behavior for residents. This includes dressing professionally or in designated work uniforms/dress code if prescribed., • Professionally representing the agency when speaking with parents, community members or other stakeholders., • Maintain appropriate professional boundaries with adolescents and staff; Respond to all requests in a professional and courteous manner., • Respect the privacy of all individuals and maintain client confidentiality as prescribed by law and in Agency policies., • Assume the expected role on the treatment team and maintain collaborative relations with members., • Maintain and promote a cooperative, harmonious, teamwork environment within the workplace. Maintain and promote an atmosphere of dignity and respect in line with the philosophy and policies of Rising Ground., • Become knowledgeable of all RTC policies and procedures; modeling, training and actively supervising the use of each., • Attend all mandatory or recommended staff development workshops/trainings., • Show organizational commitment which includes understanding and actively supporting the mission, policies and procedures protecting the integrity of the Agency. Our Commitment to Diversity, Fairness, and Belonging Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement Flexible Schedules Available: • Day shift, • Night shift, • Weekends, • Weekdays, • Full-time or Part-timeAre you:, • Looking to learn a new career and break into the tax industry?, • Someone who has gaps in their work history or is looking to boost their skills and resume?, • Someone who has been out of the workforce over the last year while at home with family?, • New to the workforce or with limited experience/education, but a willingness to learn?, • Retired and want to continue to make an impact?, • Someone without a college diploma? No problem!, • A Veteran or military personnel transitioning from the service?, • Part of a military family that moves often with deployments?, • A recent college graduate or current college student?, • A stay-at-home parent who needs a flexible work schedule?, • A gig worker or looking to add a second income?, • Conduct face-to-face tax interviews with clients., • Generate business growth, increase client retention, and offer additional products and services., • Answer client calls via our national call center routing system., • Answer tax related questions and provide future tax planning to clients in a timely fashion., • Collection and processing of clients payments while ensuring timely deposits., • Marketing and business generation efforts., • Support office priorities through teamwork and collaboration., • Mentor and support teammates, providing guidance and in some cases acting as a lead., • 3+ seasons of previous tax experience, • Experience completing individual, trust, &/or partnership tax returns, • Passion for providing extraordinary customer service, • Excellent communication and interpersonal skills, • Successful completion of the Jackson Hewitt Tax Knowledge Assessment, • Experience working in a fast-paced environment, • Strong attention to detail and accuracy, • Bachelors degree in accounting or related field preferred, • Field Instructor, Remote Support, or Call Center certification a plus, • Tax planning and audit support experience preferred, • Bachelors degree in accounting or related field a plus, • CPA or Enrolled Agent license is a bonus, • PTIN Certification: Yes

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a Frontend Engineer to build user-facing features across web and mobile. You’ll work closely with product, design, and backend engineers to deliver clean, performant, and scalable experiences. This is a role for someone who wants to be hands-on in a fast-paced environment, contributing directly to features while growing their skills as part of a high-performing engineering team. What You’ll Do * Feature Development: Build and ship user-facing features across mobile (Flutter) and web (React/Next.js). * Collaboration: Partner with product and design to translate requirements into intuitive, high-quality experiences. * Code Quality: Write clean, maintainable, and testable code, participating in code reviews and contributing to shared standards. * Performance & Reliability: Ensure features are performant, accessible, and resilient at scale. * Design System: Contribute to the evolution of Made’s design system and frontend best practices. * Problem Solving: Debug, troubleshoot, and optimize applications across platforms. * Continuous Learning: Stay current with frontend technologies and bring ideas to improve our stack and workflows. Ideal Background * 3–5+ years of frontend engineering experience. * Proficiency with Flutter (Dart) for mobile and React/Next.js (or similar frameworks) for web applications. * Track record of shipping high-quality features in consumer-facing products. * Strong understanding of modern JavaScript/TypeScript, component-based architecture, and responsive design. * Collaborative mindset, with experience working closely with product managers and designers. * Eagerness to grow technically while contributing to a fast-moving team. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! Nice to Have * Experience in fintech, credit cards, or other regulated consumer products. * Familiarity with CI/CD pipelines and automated testing frameworks. * Familiarity with design systems and modern design tools like Figma * Knowledge of accessibility standards and performance optimization. * Background in secure data handling, authentication flows, and compliance-heavy environments Passion for building products that improve people’s financial lives. Why Join Made Now You’ll be one of the early frontend engineers building the Made platform from the ground up. This is a rare opportunity to work across mobile and web in a modern stack while shaping products that will impact millions of homeowners. Benefits * Base Compensation Band: $120,000–$160,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $120K - $160K

Job DescriptionAbout the Company At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role We’re building the financial backbone for modern real estate, a system where data flows intelligently, ledgers stay audit-ready, and financial operations scale effortlessly. You’ll own the operational workflows and user experience that power our accounting and finance engine—rent flows, payables, inter-company transactions, close/reconciliation, and reporting—all inside a graph-based platform built for accuracy, explainability, and automation. This role isn’t tucked away in the back office. You’ll sit at the intersection of product, finance, data, and AI, owning the systems that bring clarity, integrity, and automation to every financial decision. Also, we believe employees are better together. Every position at Flow has an onsite or in-office requirement. Responsibilities • Creation of user-friendly tools for controllers, accountants, and operators to handle workflows with precision and ease, • Collaboration with AI teams to embed smart automations, including predictive cash flows, anomaly detection, and intelligent categorization, • Translate corporate finance, accounting, and payment requirements into frontend workflows that integrate seamlessly with backend data structures, • Design intuitive workflows that eliminate pain points, streamline user journeys, and introduce features that enhance the overall experience, • Architect backend data into reliable, explainable, auditable, and scalable rule engines, • Continuously improve the efficiency and interconnectivity of enterprise-level systems, including integrated third-party tools, • Serve as a product subject matter expert for design and engineering teams to accelerate development, • Lead change management efforts to build user trust, drive product adoption, and strengthen feedback loops for continuous improvementIdeal Background, • Proven strength in UX for complex internal tools: you simplify without dumbing down and obsess over edge cases and exception flows, • 5–10 years of product management experience, including 2+ years working with enterprise-level financial systems such as accounting, FP&A, fintech, or other related ERP modules, • Experience designing mission-critical systems involving payments, financial reporting, and internal controls, • A track record of turning complex finance rules into scalable, reusable product logic, • Strong cross-functional communicator who can translate between Finance, Ops, Design, Engineering, and Data, • Curiosity for how AI and automation can simplify complex workflows, and the judgment to apply it thoughtfullyTechnical Skills, • Excellent written communicator; can produce crisp PRDs, process maps, and acceptance criteria engineers can build from, • Experience with financial and payment technologies, such as Stripe, Checkout.com, • Understanding of compliance frameworks for global payments and accounting standards, • Strong understanding of UX research and service design methods (workflow mapping, usability testing, prototypes)What Sets You Apart, • Deep user empathy and an operator mindset, • Bias toward clarity: you build trust through transparency, explainability, and predictable system behavior, • Grit + craft: you’ll go deep on details (edge cases, permissions, auditability) while keeping momentum, • Ability to switch between strategic systems thinking and hands-on execution We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with the leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a Senior Product Designer to lead the design of Made Card and our expanding homeowner platform. You’ll own the end-to-end experience from product flows to brand expression. You’ll define our design standards, evolve our system, and help scale a company where design is central to the product and brand. What You’ll Do * Lead the end-to-end design of Made Card and the homeowner platform, delivering intuitive and elegant user experiences. * Define the design direction for both product and brand, ensuring every touchpoint feels cohesive and delightful. * Build and maintain a scalable design system that unifies product UI, brand assets, and marketing visuals. * Partner with marketing to align campaigns, social, and creative assets with the product’s visual identity. * Conduct user research and usability testing to validate design decisions and refine experiences. * Collaborate with product, engineering, marketing, and partnerships to integrate design into strategy and execution. * Establish the design culture and process at Made, with opportunities to mentor and grow the design team. Ideal Background * 5+ years of product design experience, ideally in consumer fintech or high-growth startups. * Strong portfolio demonstrating user-centered design, UI/UX excellence, and design systems. * Proven success designing digital products end-to-end, from concept to launch. * Experience bridging product, brand, and marketing design into a unified aesthetic. * Proficiency in modern design tools like Figma, with knowledge of design ops and collaboration best practices. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! Nice to Have * Experience in fintech, proptech, or real estate platforms. * Motion design or creative storytelling experience. * Experience building design functions or scaling design teams in early-stage environments. * Personal passion for credit cards, rewards, or home design. Why Join Made Now You’ll join at the ideal inflection point - early enough to shape the product and brand, but with national distribution already in place. It’s a rare chance to move fast, have real impact, and build the design foundation for a company that’s ready to scale. Benefits * Base Compensation Band: $130,000–$160,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $130K - $160K

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a Senior Product Manager to drive the strategy, roadmap, and execution for key areas of the Made Card and homeowner platform. This role is central to shaping how homeowners earn and redeem rewards, manage their home finances, and experience the Made platform end-to-end. You’ll collaborate across product, design, engineering, partnerships, and marketing to launch features that deliver real value to homeowners and accelerate company growth. What You’ll Do * Own the product roadmap for one or more core areas of the Made Card and homeowner platform. * Translate company strategy and customer insights into clear product requirements and priorities. * Drive the full product lifecycle from concept to launch, balancing speed, quality, and scalability. * Partner with design and engineering to deliver intuitive, user-friendly, and impactful experiences. * Collaborate with partnerships and marketing to ensure product launches align with distribution and growth strategies. * Conduct competitive analysis, user research, and data analysis to inform product decisions. * Measure success through KPIs and continuously refine products based on insights and feedback. * Help shape product culture and processes as one of the early senior PMs on the team. Ideal Background * 6-10+ years of product management experience, ideally in consumer fintech, credit cards, or high-growth startups. * Proven track record of shipping successful products end-to-end. * Strong strategic thinking combined with excellent execution skills. * Ability to synthesize customer needs, data, and business goals into actionable product decisions. * Strong cross-functional leadership and communication skills. * Comfortable working in a fast-paced, ambiguous startup environment. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! Nice to Have * Experience in payments, credit cards, or financial services platforms. * Background in homeownership, proptech, or real estate technology. * Familiarity with growth marketing and partner-driven distribution models. * Passion for credit cards, points, and the homeownership journey. Why Join Made Now You’ll be one of the senior product leaders shaping the future of Made Card and the broader homeowner platform. This is a rare opportunity to own high-impact areas of a product from the early stages, with visibility across the company and a direct hand in defining how millions of homeowners experience financial control and peace of mind. Benefits * Base Compensation Band: $150,000–$200,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $150K - $200K

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: Community Access’s OMH licensed Intensive Crisis Residence (ICR) is inspired by the Soteria model and is designed as an alternative to psychiatric hospitalization for people going through an acute psychiatric crisis and who would benefit from a respite period in a stabilizing, home-like environment with 24-hour peer support and treatment services. The Soteria ICR will work with guests for up to 28 days to help them develop awareness and skills that will allow them to return to the community with an increased ability to manage their mental health concerns. The ICR will follow a Soteria model which emphasizes shared running of a home-like environment, positive expectations of recovery, validation of subjective experiences, the concept of “being with” a person, providing 1:1 support, 24 hours a day, and self-determination. Services are completely voluntary, and guests are encouraged to maintain their daily responsibilities and activities in the community during their stay including work, school, family care, recreation, and wellness appointments. The program works with guests throughout their stay on discharge planning focused on safety and wellness, and provides post-discharge follow up health resource navigation support. Position Overview: The Program Director is responsible for the overall administration and the day-to-day operation of the Soteria Intensive Crisis Respite (ICR), ensuring all contractual obligations are met and all operations are mission-aligned. This includes establishing and maintaining a culture of accountable, supportive leadership and supervision that promotes quality assurance and professionalism. The Program Director develops and refines the program’s policy and procedure manual, oversees staff recruitment, training, supervision and evaluation, management of the physical site, quality assurance improvement activities, audit preparedness, and complete internal and external reporting. The Program Director provides 24/7 on-call support on a rotating schedule shared with other program leadership. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Licensed Master's of Social Work, or related licensure, required., • Minimum of three (3) to five (5) years management experience working in a social service or related setting, with people diagnosed with psychiatric disabilities and people struggling with substance use, preferred., • Lived experience with mental health services, preferred., • Strong administrative and organizational skills., • Previous experience working with adults with psychiatric disabilities utilizing the recovery model., • A respect for, and high level of comfort around people experiencing psychiatric crisis., • Must be fingerprinted and cleared by the Office of Mental Health (OMH)., • Knowledge of and commitment to peer support, recovery-oriented practice, wellness and alternative approaches to supporting individuals experiencing psychosis., • Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery., • Demonstrated leadership skills and ability to work as part of a team., • Excellent oral and written communication skills., • Ability to utilize various cloud-based computer apps and programs including Microsoft Word and Excel., • Be creative and flexible., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to walk up several flights of stairs., • Ability to work in the field (using public transportation)., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, preferred., • Ability to prioritize and meet deadlines., • Strong analytical ability. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders and servicers to real estate brokerages and home improvement providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a Senior QA Engineer to lead quality assurance across Made’s mobile and web platforms. You’ll be responsible for defining scalable QA practices, expanding automated test coverage, and integrating testing into our CI/CD pipeline. This role is ideal for someone who thrives on ensuring reliability at scale, enjoys mentoring teammates, and wants to build QA culture and systems from the ground up. What You’ll Do * Test Strategy: Define, develop, and execute test strategies, plans, and cases to ensure high-quality software releases. * Manual & Automated Testing: Conduct rigorous testing across frontend (Flutter) and backend (Python/Postgres/DynamoDB/Redis) systems. * Automation: Build and maintain automated test scripts using tools like Selenium, Cypress, or Playwright. * API Testing: Validate backend services and integrations with tools such as Postman or RestAssured. * Bug Tracking: Identify, document, and track defects through to resolution in issue tracking systems. * Regression Testing: Perform regression testing for new releases and ensure backward compatibility. * CI/CD Integration: Collaborate with engineers to expand test coverage and integrate QA processes into CI/CD pipelines (Kubernetes/Docker/AWS). * QA Leadership: Mentor junior QA engineers and advocate for QA best practices across engineering. Ideal Background * 5–8+ years of experience in software quality assurance, including senior-level responsibilities. * Strong expertise in test plan creation, execution, and bug reporting. * Hands-on experience with test automation frameworks (Selenium, Cypress, Playwright). * Solid experience with API testing tools (Postman, RestAssured, or similar). * Familiarity with CI/CD pipelines and automated testing within release cycles. * Understanding of backend systems, databases, and cloud infrastructure. * Strong problem-solving skills, attention to detail, and customer-first mindset. * Excellent collaboration and communication skills across teams. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! Nice to Have * Experience working on fintech, credit card, or highly regulated consumer platforms. * Exposure to performance and load-testing tools. * Knowledge of mobile automation frameworks (Appium or similar). * Experience building QA functions in early-stage startup environments. Why Join Made Now You’ll be the senior QA engineer driving quality assurance for a fintech platform serving millions of homeowners. This is a rare opportunity to build and scale QA processes, mentor teammates, and ensure product reliability while working closely with engineering and product leadership. Benefits * Base Compensation Band: $90,000–$130,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $90K - $130K

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health delivers high-acuity virtual behavioral care at national scale. Our Admissions, Outreach, Finance, Clinical, and Operations teams rely on Salesforce to guide patients through life-saving treatment. Salesforce is the operational backbone behind their work. It powers how families are onboarded, how referrals move through the system, and how teams coordinate care every day. As Engineering Manager, Salesforce, you'll lead the team responsible for building and sustaining this mission-critical platform. You'll shape how we plan, deliver, and support Salesforce at scale, ensuring the system stays reliable as demand, data, and complexity continue to grow. Your work will help Admissions process referrals faster, give Outreach teams clearer visibility into families who need support, and keep our operational systems connected and efficient. The systems you guide will simplify complex workflows, improve reliability across departments, and help us deliver care with greater speed and consistency. If you want to lead a team at the center of Charlie Health's growth and shape a platform that enables staff across the organization to serve clients more effectively, this role is for you. Responsibilities • Lead and manage the Salesforce engineering team, including admins and engineers, with a focus on delivery, reliability, and continuous improvement, • Partner with Product, Engineering, and operational leaders to define priorities and deliver scalable Salesforce solutions, • Ensure stability and performance of the Salesforce platform as usage and complexity grow, • Oversee planning, execution, and cross-functional alignment for all Salesforce initiatives, • Shape architectural direction and key technical decisions, supported by senior technical contributors for detailed design and implementation., • Develop, coach, and support the growth of the Salesforce team as it expands, • Establish processes that improve predictability, quality, and collaboration across the team, • Drive quarterly planning and roadmap discussions in partnership with Product and business stakeholdersRequirements, • 7+ years of experience working on or managing complex Salesforce implementations in high-growth environments, • 2+ years of people management experience leading technical teams, • Strong understanding of Salesforce architecture, integrations, and platform capabilities, • Experience partnering closely with technical leads, product managers, and cross-functional stakeholders, • Ability to manage ambiguity, prioritize competing demands, and drive iterative delivery, • Demonstrated success leading teams through complex roadmap execution and platform-scale challenges, • Excellent communication, organization, and stakeholder management skills Additional Information The total target base compensation for this role will be between $185,000 and $265,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $215,000 and $265,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-hybrid Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a Product Manager to help drive the roadmap and execution of the Made Card and homeowner platform. You’ll work cross-functionally to launch features that delight homeowners, improve financial outcomes, and advance our mission. This is a role for someone who loves rolling up their sleeves, balancing user insights with business needs, and bringing new ideas from concept to launch. What You’ll Do * Own product initiatives from discovery through delivery, ensuring features ship on time and add real value for homeowners. * Translate company strategy and customer insights into clear product requirements and user stories. * Collaborate closely with design and engineering to deliver elegant and intuitive user experiences. * Partner with partnerships, operations, and marketing to ensure launches align with business goals. * Conduct competitive analysis, user research, and data analysis to inform roadmap decisions. * Track performance against KPIs and refine products through iteration. * Contribute to product culture and processes as an early member of the PM team. Ideal Background * 3–5 years of product management experience, ideally in consumer fintech, credit cards, or high-growth startups. * Demonstrated ability to ship successful products end-to-end. * Strong analytical and problem-solving skills with a user-first mindset. * Excellent collaboration and communication across technical and non-technical teams. * Comfortable with ambiguity and fast-paced startup environments. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! Nice to Have * Experience in credit cards, rewards, lending, or proptech. * Background in consumer-facing financial or homeowner tools. * Familiarity with growth marketing and partner-driven distribution models. * Passion for credit cards, points, and the homeownership journey. Why Join Made Now You’ll play a key role in building the Made Card and homeowner platform from the ground up. As one of the early PMs, you’ll have direct ownership over features that shape the customer experience and help scale the business — with visibility and growth opportunities as the company expands. Benefits * Base Compensation Band: $120,000–$160,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly team and company outings! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $120K - $160K

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a Staff Backend Engineer to lead the architecture, development, and scaling of backend systems that power the Made Card and homeowner platform. You’ll set engineering standards, mentor teammates, and collaborate cross-functionally to deliver secure, performant, and reliable services at scale. As one of the most senior backend engineers on the team, you’ll play a critical role in defining technical strategy and building the infrastructure to support millions of homeowners. What You’ll Do * Backend Ownership: Lead the design and development of highly scalable backend services and APIs using Python. * Architecture & Standards: Define backend architecture, coding standards, and processes for rapid, high-quality delivery. * Database & Systems: Design and optimize data models using Postgres, DynamoDB, and Redis for performance and reliability. * Infrastructure: Drive adoption of best practices with Kubernetes, Docker, and AWS for deployment, monitoring, and scaling. * Feature Delivery: Collaborate with product, design, and frontend engineers to deliver end-to-end features. * Performance & Security: Ensure backend systems are performant, secure, and resilient under scale. * Team Leadership: Mentor other backend engineers, conduct code reviews, and raise the engineering bar. * Cross-Functional Collaboration: Communicate trade-offs, technical decisions, and progress clearly to stakeholders across product and leadership. Ideal Background * 5–8+ years in front-end engineering, with 3+ years in a lead or senior capacity. * Deep expertise in Python and distributed systems. * Strong experience with Postgres, DynamoDB, Redis, and database modeling. * Proven track record building reliable, large-scale backend services and RESTful APIs. * Proficiency with Kubernetes, Docker, and AWS infrastructure. * Strong computer science fundamentals in algorithms, data structures, and system design. * Demonstrated leadership in mentoring engineers and setting team-wide standards. * Excellent collaboration and communication skills across technical and non-technical stakeholders. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! Nice to Have * Experience in fintech, credit cards, or regulated financial products. * Familiarity with event-driven architectures, streaming, or microservices. * Exposure to CI/CD pipelines, automated testing, and monitoring tools. * Passion for building financial products that improve people’s lives. Why Join Made Now You’ll be one of the most senior backend engineers on a team building the financial infrastructure for millions of homeowners. This is a rare opportunity to shape the architecture, technical direction, and engineering culture of a product redefining homeownership - while staying hands-on with critical systems. Benefits * Base Compensation Band: $150,000–$200,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $150K - $200K

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionSalary: 45-50K Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority on those in economic need. POSITION OVERVIEW: Under the supervision of the Program Manager of Manhattan NY Connects, the NY Connects Specialist is responsible for providing all participants that call and/or visit, with free and objective information about long term services and supports (LTSS). The Specialist must provide consistent, comprehensive, locally based information through the No Wrong Door system for individuals, caregivers, and families. QUALIFICATIONS: The NY Connects Specialist of Manhattan NY Connects must have at minimum; a Bachelors degree in Social Work and/or related field, 1 to 2 years experience in the health and human service field, including service areas related to long term services and supports. The NY Connects Specialist must have proficiency in google suites and Microsoft office. He/She/They must also have experience in answering calls in a call center like environment, and providing assistance over the phone. He/She/They must possess excellent customer service skills, attention to detail, communication skills and maintain the integrity of the organization at all times. RESPONSIBILITIES: * Answer calls and provide the caller assistance with long term services and support. * Data entry into PeerPlace for all services provided. * Complete weekly/monthly report on assigned deliverables. * Screens for benefits and entitlements, can assist with applications and advocacy around government-funded and privately funded programs. * Will assist in accessing services, including referral linkages to these services. * Will provide Person-Centered Options Counseling around client preference for services. * May conduct in-home client visits to assist with entitlement and benefits, grant applications and to assess clients social, emotional, and environmental status, as necessary. * Conduct outreach and public education to provide information on NY Connect services and education on long term services and support. * Participate in training to stay current on trends with social and human service areas. * Maintain complete and accurate case records and within organizational time frames. * Arrange for translation services, as needed, for clients. * Actively participate in supervision and staff meetings. * Work with the Program Director and Program Manager in program planning and development, including coordination of special programs or events and communication of problems or needs related to client services. * Provide resources to add to the Resources Directory. * Provide content and/or feedback on the monthly NY Connects Newsletter. * Perform other duties as assigned. WORKING CONDITIONS: Typical office environment that requires frequent sitting, standing, walking, talking, hearing & reaching. Occasional stooping, crouching, and kneeling. As well as travel to multiple locations within the five boroughs as needed. PHYSICAL REQUIREMENTS: Occasionally lift and/or move up to 25 pounds. Frequently read printed materials and computer screens. Frequently operate a computer keyboard, mouse, & other office equipment. As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan As a NYC contracted agency all positions at Hudson Guild fall under the NYC vaccine mandate. All employees, consultants, volunteers and interns must show proof of vaccination upon hire. Hudson Guild is an equal opportunity employer.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Controller, you will serve as a key point of contact for guests before, during, and throughout their stay. This dynamic, role is a combination of the warmth of hospitality with strategic upselling to elevate the guest journey. You'll handle inbound requests for in-room dining, amenities, and special services while simultaneously driving revenue through proactive room control selling—offering upgrades, add-ons, and personalized stay enhancements. This hybrid role requires exceptional communication skills, a high level of organization, and the ability to multitask across departments in a fast-paced luxury environment. This is not a traditional call center or front desk job—it’s an integration of guest engagement and revenue-generating role. You'll help create memorable and unforgettable stays while influencing the business in meaningful ways. It’s the perfect opportunity for someone passionate about hospitality and looking to grow in both service and sales. This full time position has a hourly compensation rate of $38.00 an hour. DUTIES AND RESPONSIBILITIES • Manage daily room assignment process to ensure guest preferences and operational requirements are met., • Coordinate with Housekeeping and Front Office teams to prioritize room readiness based on arrival patterns and VIP needs., • Maintain accurate records of room inventory, out-of-order rooms, and special blockings., • Apply dynamic selling strategies to match guest preferences with room availability., • Collaborate with Front Office and Revenue teams to align on upgrade targets and performance goals., • Answer guest calls promptly and professionally, taking orders for in-room dining, amenities, or service requests, and detailed order confirmations., • Provide knowledgeable recommendations and anticipate guest needs., • Coordinate accurate delivery with internal departments and ensure timely service., • Follow up on guest requests to ensure satisfactions, • Input orders accurately into the POS system and coordinate with kitchen and service teams for timely delivery., • Monitor order times and follow up to ensure guest satisfaction and prompt resolution of any issues., • Respond to guest requests with efficiency, grace, and discretion., • Handle VIP and special occasion arrangements, ensuring personalized attention to detail., • Use Opera or similar PMS to manage room blocking and guest profiles., • Utilize POS and dining systems to ensure accurate order entry and guest billing., • Maintain records and logs for IRD orders, room readiness, and departmental coordination. Qualifications, • Minimum 2-3 years of experience in front office, reservations, or guest services within luxury hospitality., • Experience in in-room dining or F&B coordination highly preferred., • Proficiency in Opera (PMS), POS systems, and Microsoft Office Suite., • Ability to multitask in a dual-function role while maintaining poise and professionalism., • Strong verbal communication and written skills., • Availability to work a flexible schedule including weekends, evenings, and holidays., • Exceptional organizational and multitasking abilities., • Natural communicator with strong listening and problem-solving skills., • Strong guest service orientation and problem-solving mindset., • Professional phone etiquette and interpersonal communication skills., • Ability to thrive in a high-volume, detail-oriented, luxury environment., • Endure various physical movements throughout the work areas, • Ability to move safely in uneven terrain or in confined spaces, • Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift, • Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a Graphic Designer to own the creation of marketing collateral, brand visuals, and graphic assets that bring Made Card to life. You’ll work across channels - from digital ads and email campaigns to print and event materials - ensuring every piece reflects our brand identity and resonates with homeowners. This role is highly collaborative, partnering with marketing, product, and partnerships to deliver compelling creative that drives awareness and engagement. What You’ll Do * Design marketing materials across digital and print, including ads, emails, landing pages, social content, and presentations. * Create brand-aligned imagery and illustrations that elevate Made’s visual identity. * Translate campaign concepts and messaging into compelling visual assets. * Partner with product and marketing teams to ensure consistency between product UI and external brand visuals. * Manage multiple design projects in parallel, balancing speed and quality. * Contribute to the growth and maintenance of Made’s brand guidelines. * Stay on top of design trends to keep creative fresh and relevant. Ideal Background * 3–8 years of graphic design experience, ideally in fintech, consumer brands, or high-growth startups. * Strong portfolio showcasing digital and print design work, with an eye for clean, modern aesthetics. * Proficiency in design tools like Adobe Creative Suite and Figma. * Experience working closely with marketing teams to deliver campaign creative. * Ability to balance creativity with clarity and brand consistency. * We welcome candidates with non-traditional backgrounds who can demonstrate exceptional design skills and creativity. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! Nice to Have * Experience in brand identity development or visual storytelling. * Motion graphics or video editing capabilities. * Familiarity with UX/UI design principles and collaboration with product teams. * Personal interest in fintech, credit cards, or home design. Why Join Made Now You’ll be the first dedicated graphic designer at Made, shaping how our brand shows up in the market. This is a rare opportunity to stay hands-on while setting the foundation for Made’s visual identity as we scale - with visibility across the company and the chance to directly influence how millions of homeowners experience the Made brand. Benefits * Base Compensation Band: $70,000–$130,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with path toward an equity stake in the company, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly team and company outings! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $70K - $130K