Stripes Global Inc.
Retail and Online Gun Store General Manager
28 days ago
Gig Harbor
Job Description The Retail Manager for a Gun Store is responsible for overseeing daily operations, ensuring customer satisfaction, maintaining inventory levels, and driving sales in a safe and compliant environment. This role requires leadership in managing a team of staff, providing training, and ensuring that store policies and regulations related to firearms, ammunition, and accessories are adhered to. The Retail Manager will develop and implement strategies to achieve sales goals, maintain a clean and organized store, and foster a positive shopping experience for customers. This position demands a strong understanding of firearm products, exceptional customer service skills, and the ability to create a safe and respectful environment for all patrons. Additionally, the Retail Manager will monitor local and federal regulations, ensure proper licensing, and maintain a detailed knowledge of inventory. Key Responsibilities: • Supervise and train staff, fostering a high-performance team atmosphere., • Manage daily store operations including sales, minor accounting, customer service, and inventory control., • Ensure compliance with all local, state, and federal regulations regarding firearms and ammunition., • Maintain knowledge of firearms, ammunition, and accessories to provide expert advice to customers., • Oversee the inventory process, ensuring accurate stock levels, receiving shipments, and conducting regular audits., • Drive sales through effective merchandising, promotions, and customer engagement meets or exceeds all financial plans as set by the Company, • Ensure the safety and security of the store, including handling firearms and ammunition in a responsible manner.• Address customer concerns and resolve issues in a timely and professional manner., • Monitor and report on store performance, identifying areas for improvement and growth., • Carries out responsibilities in alignment with company policies, procedures, and objectives. Evaluates issues and conducts needs assessments, applying judgment to adapt broad guidelines for optimal outcomes. Exercises independent decision-making within established practices and provides recommendations that influence policies, procedures, and operations., • Establish and manage relationships with manufacturers and suppliers. Qualifications: • Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments preferably in firearms or sporting goods., • Knowledge of firearms, ammunition, and safety protocols., • Strong leadership, communication, and organizational skills., • Ability to ensure compliance with all firearm laws and regulations., • Proven track record of meeting or exceeding sales targets., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Customer-focused with a commitment to delivering excellent service., • Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems, • Must be able to pass a background check and drug screening Physical Requirements: • Occasionally lift up to 100 lbs, • Occasionally work in varying outside conditions, • Occasionally operate power tools, machinery and other dangerous machines, • Occasionally be exposed to loud and hazardous environments, • Occasionally dive a motor vehicle Full Time Salary and Bonus Position • Medical, • Dental, • Vision, • Paid Holidays, • Paid Personal time Qualified individuals with documented disabilities may be eligible for reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. The Retail Manager plays a crucial role in maintaining the store’s reputation as a trusted, knowledgeable, and safe destination for firearm enthusiasts and responsible gun owners. Company DescriptionFrom its inception, Stripes Global Inc. has been deeply rooted in a commitment to service, with integrity as its cornerstone. The organization’s founding principles are not just about delivering unparalleled service, but also about upholding the highest standards of quality. A testament to this dedication is Stripes Global Inc.’s unwavering commitment to veterans—both in providing exceptional services to them and in recognizing their invaluable skills by offering them rewarding careers within the company.From its inception, Stripes Global Inc. has been deeply rooted in a commitment to service, with integrity as its cornerstone. The organization’s founding principles are not just about delivering unparalleled service, but also about upholding the highest standards of quality. A testament to this dedication is Stripes Global Inc.’s unwavering commitment to veterans—both in providing exceptional services to them and in recognizing their invaluable skills by offering them rewarding careers within the company.