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  • Retail Sales Associate (Bilingual Spanish/English)
    Retail Sales Associate (Bilingual Spanish/English)
    3 days ago
    Full-time
    Elizabethport, Elizabeth

    Overview We are seeking a friendly and motivated Retail Sales Associate to join our team. This role is essential in providing exceptional customer service, promoting our products, and ensuring the smooth operation of the sales floor. The ideal candidate will have strong communication skills, retail experience, and a passion for helping customers find the right products. Bilingual abilities and prior supervisory experience are a plus, but not required. This position offers an engaging environment where you can develop your sales and customer service skills while contributing to a positive shopping experience. Duties • Greet customers warmly and assist them with their shopping needs, • Operate POS systems efficiently for sales transactions, returns, and exchanges, • Conduct product demos to educate customers about features and benefits, • Upsell products and accessories to maximize sales opportunities, • Maintain attractive merchandise displays through merchandising and stock replenishment, • Stock shelves and organize products to ensure an inviting shopping environment, • Handle cashiering duties including cash handling and basic retail math calculations, • Provide excellent customer service by addressing questions and resolving issues promptly, • Assist with inventory management, including stocking and inventory counts, • Maintain phone etiquette when interacting with customers over the phone, • Previous retail sales experience preferred, especially in grocery or similar stores, • Familiarity with POS systems, cashiering, and retail math calculations, • Strong communication skills, including bilingual abilities are advantageous, • Experience with product demos, upselling, and merchandising techniques preferred, • Excellent customer service skills with a friendly attitude, • Ability to handle cash handling responsibilities accurately, • Basic math skills necessary for transactions and inventory management, • Proven ability to work well in a team environment and independently when needed, • Prior supervising experience is a plus but not mandatory

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  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    23 days ago
    Full-time
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

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