Operations Manager - All God's Children Daycare
22 days ago
Hillsboro
Job DescriptionTO APPLY FOR THIS JOB, PLEASE COMPLETE THE PRESCREEN QUESTIONS AND THEN SEND A COVER LETTER TO General Position Description The Operations Manager plays a vital leadership role in advancing the mission of our nonprofit, Christian childcare center. This position oversees daily operations while serving as a professional, mission-aligned representative of the organization to families, staff, the church, and the board. The Operations Manager must be deeply committed to the purpose of subsidized Christian daycare and support a nurturing, values-driven environment for children and families. Key Responsibilities Staff & Human Resources • Hire, onboard, support, and, when necessary, terminate staff in alignment with organizational values and licensing requirements., • Maintain appropriate staffing levels to support high-quality care for children and a supportive work environment for staff., • Conduct regular staff check-ins to understand needs, concerns, and opportunities for growth., • Complete staff performance reviews and prepare annual proposed raise information for board approval., • Create, update, and maintain job descriptions as needed., • Manage payroll through ADP, including annual workers compensation audits., • Send ADP Simple IRA notifications for new hires and annual enrollment., • Complete unemployment claim paperwork when required., • Approve staff PTO requests and manage schedules within Brightwheel., • Create and distribute weekly staff schedules. Families & Students • Serve as a primary administrative point of contact for families, communicating through Brightwheel, phone, and in person with professionalism, compassion, and discretion., • Support families with enrollment questions, administrative concerns, scheduling needs, and billing inquiries., • Set up new children in Brightwheel, including tuition agreements, enrollment documents, billing, and scheduling., • Coordinate closely with teachers to ensure smooth transitions for new and departing children., • Manage student offboarding, including billing adjustments and system updates., • Process monthly DHS billing and monthly family tuition billing., • Handle ad hoc billing for drop-in care., • Maintain room worksheets and cash flow tracking related to enrollment., • Assist with planning and supporting family and center events in collaboration with church and center leadership. Administrative & Financial Operations • Answer incoming phone calls and manage voicemail messages., • Prepare and send monthly operational status updates to the board (non-financial)., • Maintain insurance policies, including renewals, auto-pay setup, and communication with insurance brokers., • Assist the Treasurer with government filings and audits (IRS, Department of Justice, and other agencies), working with the organizations accountant., • Coordinate annual Washington County documentation related to rental agreements and property tax exemption., • Manage USDA Food Program documentation, including financial worksheets and receipt tracking., • Enter expenses and deposits into QuickBooks (largely automated)., • Maintain and update cash flow records related to enrollment and billing., • Manage renewals for administrative systems and vendors (e.g., Benevity)., • Review and respond to email correspondence in a timely manner., • Pay monthly rent and garbage expenses to the church., • Update and maintain organizational policies, procedures, family handbooks, and employee handbooks., • Order supplies and food for the center. Project Planning & Mission Advancement • Identify opportunities for operational improvement that support long-term sustainability and mission impact., • Plan and execute projects related to center improvements or potential expansion., • Support fundraising initiatives and special projects that further the mission of subsidized Christian childcare. Qualifications & Mission Alignment • Demonstrated commitment to Christian values and the mission of nonprofit, subsidized childcare., • Ability to serve as a professional, welcoming, and values-driven representative of the organization., • Strong organizational, administrative, and operational management skills., • Experience with payroll, billing, scheduling, and administrative systems (Brightwheel, ADP, QuickBooks strongly preferred)., • Experience with Microsoft Excel and/or Google Sheets, • Excellent communication and interpersonal skills with families, staff, church leadership, and board members., • Experience in a nonprofit, faith-based, or childcare setting is strongly preferred.