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My client, a tech-based hearing company is looking to bring on a FULLY REMOTE TEMP to help with customer support during the busy season! The role will be 40 hours per week in staggered shifts. This role will have a strong emphasis on customer service - via chat, email and phone! Call center experience is required. This is a temporary position with up to full time hours starting ASAP for an 8-week contract (with a possibility to extend!). Shifts available: MONDAY - FRIDAY: 8AM-5PM, 10AM-7PM, 12PM-9PM SATURDAY: 10AM-6PM SUNDAY: OFF Hourly Pay Rate: $22/hour As a remote Customer Support Coordinator, you’ll play a pivotal role in our mission to empower people with hearing loss to connect with their world. You will provide efficient and friendly assistance to our customers in an omnichannel support environment, with a heavy focus on phone calls while also responding to emails, customer tasks, live chats, and other channels. Serving as a representative of our best-in-class customer care team, you'll triage support channels, handle administrative tasks, and ensure seamless coordination with other teams by utilizing multiple software systems. The Customer Support Coordinator reports directly to a Customer Experience Manager on a full-time basis. What you’ll do. -Complete inbound work in an omnichannel support environment, with a focus on phone calls but also including emails, customer tasks, live chats, and other channels -Independently complete administrative tasks according to standard operating procedures, including: -Scheduling and rescheduling customer appointments; -Processing order cancellations, returns, and warranties; -Providing customers with shipping and order statuses; and -Placing orders for additional supplies -Develop and maintain a working knowledge of our products to provide Level 1 Product Support information to customers -Properly address and route customers’ support needs, including complaints, leveraging a proficient and current understanding of services -Contribute to a larger team; meet department performance KPIs and productivity benchmarks, and adhere to expectations regarding time and attendance -Ensure our customers’ privacy and security; follow policies and procedures related to customer verification, data security, and other compliance requirements. -Act as an ambassador of the culture by embodying our values in each internal and external interaction -Other duties as assigned What you’ll bring. -1+ years of previous experience working in a high-volume call center environment or providing remote (phone/video) customer support -Demonstrated ability to effectively de-escalate and preempt frustration in customer interactions, fostering positive experiences and resolutions -Intermediate to advanced computer skill proficiency and familiarity working with support software; Salesforce experience a plus -Comfort working independently and efficiently in a fast-paced, high-touch support environment -Strong written and verbal communication skills delivered with a friendly and professional tone; ability to read, write, speak, and comprehend English effectively to assist customers via phone, video call, cases, real-time chats, and emails; proficiency in Spanish is preferred -A remote workspace that adheres to the company’s Home Office Requirements: -Reliable broadband or high-speed internet connection, capable of adequately conducting audio and video conference calls. Current standard is WiFi 6 (802.11ax) or WiFi 7 (802.11be) -A quiet and private space, appropriate for conducting confidential calls and other communications that reasonably eliminates the risk of being overheard, distracted, or interrupted

Job DescriptionWe are seeking a highly skilled Senior Network & Infrastructure Technician with strong hands-on experience in enterprise networking and virtualized environments. This role requires expertise in routing, switching, firewalls, and virtualization platforms, along with practical exposure to cloud services such as Azure. The ideal candidate will be comfortable working in complex environments, troubleshooting advanced issues, and supporting both on‑premises and cloud-based infrastructure, with bonus experience in IP and cloud-based telephony solutions. This is an on-site position in Westbury, NY. The work hours are Monday - Friday from 8a – 4:00p. Our benefits include Medical, Dental and Vision Insurance; 401k with company match and PTO. Key Responsibilities • Design, configure, implement, and support enterprise-level network infrastructure, including routers, switches, and firewalls, • Administer and troubleshoot routing and switching (VLANs, OSPF, BGP, spanning tree, QoS, etc.), • Manage, maintain, and optimize firewall platforms (configuration, security policies, VPNs, and monitoring), • Deploy, administer, and troubleshoot VMware environments, including ESXi hosts, vCenter, and virtual networking, • Support and maintain Microsoft Azure infrastructure, including virtual machines, networking, and hybrid connectivity, • Perform advanced troubleshooting across network, virtual, and cloud systems to quickly identify and resolve issues, • Assist with infrastructure upgrades, migrations, and new technology implementations, • Provide support and maintenance for IP and cloud-based phone systems (VoIP, SIP, call routing, and basic troubleshooting), • Ensure systems follow industry best practices for security, reliability, and performance, • Document configurations, procedures, and solutions for long-term operational support, • Collaborate with internal teams and vendors to resolve complex issues and improve infrastructure designRequired Qualifications, • Strong hands-on experience with networking and routing in a production environment, • Proven experience with enterprise firewalls, switches, and routers, • Real-world experience administering VMware environments, • Working knowledge of Microsoft Azure, including networking and virtual machines, • Solid understanding of TCP/IP, DNS, DHCP, VPNs, and WAN technologies, • Experience troubleshooting complex network and infrastructure issues end-to-end, • Ability to work independently while also collaborating effectively with technical teams, • Strong documentation and communication skillsPreferred / Nice-to-Have Qualifications, • Experience with IP or Cloud Phone systems (VoIP, SIP, Microsoft Teams Phone, etc.), • Familiarity with hybrid on‑prem/cloud environments, • Exposure to network monitoring and security tools, • Relevant certifications (preferred but not required), such as:, • Cisco (CCNA / CCNP), • VMware (VCP), • Microsoft Azure (AZ-series certifications#LI-Onsite #FutureTechJobs #SG-1 Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR 5lpk4vmuRx

Job Description About eVero Winner of the 2025 & 2024 Top Long Island Workplaces and New York State Education Department NDEAM Award, the eVero Corporation is a leading technology solution provider for health and human services organizations. We are currently looking for a motivated and tech-savvy individual to fill a Software Developer, Level II position within our organization. The Software Developer, Level II possesses strong skills in C# coding and Microsoft SQL Server databases. This role is responsible for designing and developing enterprise-level applications, gathering and analyzing end-user requirements, and creating efficient build plans. The Software Developer performs coding, debugging, testing, code reviews, and troubleshooting throughout the software development lifecycle, applying best practices to deliver secure, high-quality solutions. Primary Duties & Responsibilities • Design and develop modules for enterprise system applications using C#, Angular, and React., • Create and optimize SQL stored procedures, queries, and Transact-SQL scripts to ensure efficient data management and application performance., • Translate business requirements into detailed specifications and performance standards, ensuring delivery of robust, scalable software solutions., • Update and enhance existing software capabilities to improve performance and functionality., • Develop and maintain technical documentation, including application issues and resolutions, for future reference and knowledge sharing., • Implement unit tests and automated testing frameworks to ensure code quality and reliability, and maintain them as needed., • Maintain confidentiality and security of all data processed, stored, or accessed by applications., • Participate in code reviews and contribute to continuous improvement of development practices., • Collaborate with cross-functional teams to troubleshoot and resolve technical issues throughout the software development lifecycle., • Perform other duties as assigned. Qualification & Required Skills • Ability to work as part of a team and collaborate with technical staff, including network administrators and system developers., • Strong analytical and problem-solving skills with attention to detail and a proactive, solutions-focused mindset., • Clear and professional communication skills for collaborating with technical teams and clients, and for gathering and clarifying requirements., • Proficiency in the English language; fluency in Spanish a plus. Required Education and Experience • Bachelor’s degree in a related field., • 2-4 years of experience in software development., • Strong proficiency in C# and .NET Framework/Core/Standard, • Experience with HTML, CSS, JavaScript, and ASP.NET (MVC)., • Knowledge of T-SQL/SQL., • Strong understanding of object-oriented design principles and relational data modeling. Other Skills / Abilities • Embraces a positive outlook and displays self-initiative., • Competent in working independently and initiating tasks., • Self-motivated, goal-oriented, and skilled at working autonomously. Company DescriptionWhen you work at eVero, you are part of a team where collaboration, corporate transparency, and a commitment to culture are paramount. You will be challenged and supported, while given the opportunity to grow and develop in your career. We are proud to offer a competitive salary with a comprehensive benefits package, which includes: • Medical, • Dental, • Vision, • Long-term disability, • 401K, • Paid vacation time, • Volunteer Time Off, • Cafeteria plan Hard work should always be balanced with fun and quality of life, we also offer the following amenities: -\tNewly renovated headquarters featuring state of the art technology and a café -\tA casual and comfortable work environment -\tMonthly team building and community outreach events -\tA coffee bar with a wide array of snacks & trimmings -\tFully equipped gym and cafeteria conveniently located on site -\tConvenient Long Island location with easy access to the LIE (495) and Route 110When you work at eVero, you are part of a team where collaboration, corporate transparency, and a commitment to culture are paramount. You will be challenged and supported, while given the opportunity to grow and develop in your career.\n\nWe are proud to offer a competitive salary with a comprehensive benefits package, which includes:\n Medical\n Dental\n Vision\n Long-term disability\n 401K\n Paid vacation time\n Volunteer Time Off\n Cafeteria plan\n\nHard work should always be balanced with fun and quality of life, we also offer the following amenities:\n•\tNewly renovated headquarters featuring state of the art technology and a café \n•\tA casual and comfortable work environment\n•\tMonthly team building and community outreach events\n•\tA coffee bar with a wide array of snacks & trimmings\n•\tFully equipped gym and cafeteria conveniently located on site\n•\tConvenient Long Island location with easy access to the LIE (495) and Route 110

Job Description Become the Driving Force Behind Retail Innovation as an ActionLink Certified Tech & Merchandising Pro! Westbury, NY 11590 and surrounding areas. Step into a role where everyday sparks action! As an ActionLink Certified Technician & Merchandising Representative, you’ll be the powerhouse behind flawless in‑store experiences—bringing displays to life, installing cutting‑edge technology, executing eye‑catching planograms, solving technical challenges on the spot, and supporting top retail partners across your territory. What We Offer: • They wage range for this position is $20.00 - $20.00 per hour commensurate with experience, • Medical, Dental, Vision, Life and Prescription Insurance Coverage, • 401(k) retirement plan with employer match, • Paid time off and paid holidays, • Travel reimbursementMerchandising Execution, • Set product to planograms, • Build and install POP, endcaps, and visual displays, • Maintain shelves, refresh signage, and complete product audits, • Support retail staff and secure required store sign‑offsTechnical Installation & Maintenance, • Install and troubleshoot interactive displays, kiosks, AV, and security devices, • Perform light construction and fixture setup, • Document work through photos/videos, • Lead small teams during complex installs and resets, • Resolve on‑site challenges efficientlyCommunication and Reporting, • Maintain regular communication with the District Manager, • Submit same‑day reporting and feedback to clients/teams, • Process expenses in accordance with company policyWorking Environment & Physical Requirements, • Retail store settings, • Home office with reliable high‑speed internet, • Travel by vehicle and/or plane as needed, • Use of computer, phone, and standard office equipment, • Ability to sit or stand for up to 4 hours, • Lift up to 50 lbs as needed, • Climb ladders (10’+)Qualifications:, • 6+ months retail or merchandising experience; 2+ years technical installation/troubleshooting preferred, • Ability to read and execute planograms, • Strong communication skills and ability to work independently, • Flexible availability, including weekends and overnights, • Reliable transportation and valid driver’s license, • Skilled with hand and power tools; must have a cordless drill, • Proficient using levels, measuring devices, email, and retail systems, • Ability to obtain power‑lift/equipment certification within 30 days, • Candidates should be comfortable using a personal credit card for occasional business-related purchases when necessary. These expenses are pre-approved and reimbursed in full through the company's expense reimbursement process. ActionLink, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. ActionLink may ultimately pay more or less than the posted range depending on candidate qualifications and locations in NY. This range may be modified in the future. ActionLink is an equal opportunity employer #MERCH3