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Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Paid time off, • Competitive Pay, • Professional Development Responsibilities • Identify and develop new opportunities, • Foster and maintain strong relationships with clients, • Seek out and participate in networking events and opportunities, • Monitor and report on key metrics to ensure sales goals are met, • Participate in continuing education and stay up-to-date with the latest industry trends, • Review and verify client audits and maintain A/R and billingQualifications, • Bachelors degree in relevant field, • Valid state insurance licensing, • Proven track record of B2B sales success, • Strong sales and negotiation skills, • Excellent verbal and written communication skills, • Highly organized with excellent time management skills, • Comprehensive knowledge of insurance industry products and offerings, • Strong computer and technology skills

Job DescriptionJob Description: Operations ManagerReports To: Chief Executive Officer (CEO) Direct Reports: Office Manager, Clinical Manager, Nurse Manager, IVF Coordinator, CBO/Billing Manager, Embryology and Andrology Technical Supervisors, and additional administrative leadership as assigned. Position Summary The Operations Manager is responsible for the strategic and day-to-day operational performance of CARE Fertility’s multi-site organization, including clinical, administrative, and surgical operations across the Bedford and Fort Worth locations, Ambulatory Surgery Center (ASC), and both high-complexity laboratories. This role serves as a key member of the executive team and functions as the operational backbone of the practice—aligning people, processes, and technology to deliver high-quality, efficient, and compliant patient care. The Operations Manager ensures fiscal discipline, operational integrity, and organizational cohesion through cross-departmental coordination, process redesign, and data-driven management. Core Responsibilities1. Strategic Operations & Leadership * Partner directly with the CEO to execute organizational strategy and operational initiatives supporting practice growth and patient experience. * Oversee operations for all clinical and administrative departments, ensuring alignment with regulatory, accreditation, and fiscal goals. * Develop and manage performance dashboards, KPIs, and metrics (e.g., charge capture, Phreesia compliance, patient satisfaction, AR >90 performance, collections per patient, etc.). * Lead operational turnaround projects and culture transformation initiatives aimed at improving retention, accountability, and efficiency. * Drive change management initiatives related to workflow restructuring, department integration, and leadership development. 2. Clinical & ASC Operations * Oversee ASC operations and ensure compliance with AAAASF, OSHA, HIPAA, and CMS standards. * Ensure staffing, credentialing, and privileging meet surgical and anesthesia regulatory requirements. * Maintain efficient surgical scheduling, case flow, and coordination between clinical and laboratory teams. * Develop and oversee departmental standard operating procedures (SOPs), clinical workflows, and safety policies. 3. Central Business Office & Revenue Cycle Management * Direct the CBO team responsible for billing, AR management, and collections, ensuring financial accuracy and compliance. * Oversee payer contract negotiations, fee schedule updates, and revenue integrity initiatives. * Collaborate with accounting to align revenue recognition, month-end reporting, and financial forecasting. * Monitor collection metrics, denial rates, and charge lag, implementing process improvements as necessary. 4. Patient Experience & Front-End Operations * Manage front-end operations including front desk, new patient coordination, and IVF coordination. * Implement and oversee digital engagement platforms (Phreesia, EngagedMD Navigate, etc.) to streamline intake, consents, and patient education. * Establish and monitor department-level goals to improve scheduling efficiency, conversion rates, and patient satisfaction. * Support front office leadership development through defined performance metrics and standardized training. 5. EMR / PM Systems & Data Integration * Lead EMR/PM migration projects (e.g., Centricity to custom EMR, Waystar integration, HL7 connectivity). * Oversee system optimization for billing, patient engagement, and workflow automation. * Manage vendor relationships, software implementation timelines, and interoperability compliance. * Use data analytics to identify operational bottlenecks and design process improvements. 6. HR, Compliance & Policy Governance * Partner with HR and departmental leaders to ensure clear role definitions, performance evaluations, and equitable pay structures. * Create and maintain governance documents including organizational policies, employee handbooks, and departmental manuals. * Conduct workforce planning, succession management, and leadership training for future growth. * Ensure compliance with employment law, healthcare regulations, and internal policies. 7. Financial Oversight & Budget Management * Develop and manage departmental and organizational budgets in alignment with strategic priorities. * Review monthly financial performance reports with the CEO and accounting. * Drive cost-containment initiatives, vendor contract review, and purchasing approvals. * Support revenue forecasting and strategic investment analysis for growth initiatives. Key Performance Indicators * Year-over-year improvement in collections, AR days, and charge capture. * Reduction in operational redundancies and overtime expenses. * Sustained regulatory and accreditation compliance across all entities. * Achievement of patient experience benchmarks and departmental KPIs. * Successful implementation of system migrations and workflow standardization. Qualifications & Competencies * Proven experience leading multi-site healthcare operations (ASC and clinic). * Strong analytical, financial, and project management skills. * Demonstrated success in staff development, team restructuring, and cultural realignment. * Deep understanding of revenue cycle management, EMR/PM systems, and healthcare compliance. * Exceptional communication, diplomacy, and organizational design capabilities. * Bachelor’s degree required; advanced degree or certification in healthcare administration, operations management, or related field preferred. Leadership & Behavioral Expectations * Demonstrates composure under pressure and models professionalism across all organizational levels. * Balances strategic vision with tactical execution and accountability. * Acts as a cultural anchor, maintaining trust, fairness, and transparency in all interactions. * Fosters cross-functional collaboration and ensures department leaders are empowered and accountable. * Anticipates challenges, identifies systemic risks, and implements proactive solutions.

Job DescriptionIf you're good at what you do, you can work anywhere. If you're the best at what you do, come work for Doma Technology.About Us Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction. Our Values • Obsessively Entrepreneurial - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way., • People First - We communicate with honesty and respect to our customers, colleagues, and partners., • Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives. Job Summary The Production Lead, Disbursement is responsible for overseeing the daily intake, prioritization, and distribution of disbursement work. This role ensures the accurate and timely handling of settlement funds, adherence to lender Service Level Agreements (SLAs), and compliance with closing instructions. The Production Lead functions as the first escalation layer for Disbursement Associates, actively contributes to production tasks, and supports training and development for new and existing team members. They will collaborate closely with the Supervisor, Disbursement to drive efficiency, maintain high-quality customer experiences, and promote an enjoyable, productive team environment. Role Description • Monitor daily disbursement queues to ensure timely and accurate assignment of tasks., • Prioritize and distribute work among Disbursement Associates based on urgency, complexity, and SLA requirements., • Act as the first point of escalation for complex disbursement issues, including wire discrepancies, refund reviews, or returned checks., • Contribute directly to production responsibilities such as reviewing settlement funds for accuracy, processing outgoing wires, and ensuring compliance with closing instructions., • Support Associates with standard and complex workflows, providing guidance and feedback as needed., • Maintain open communication with lenders, borrowers, and internal partners to resolve file-level issues and ensure customer satisfaction., • Assist with training, coaching, and equipping team members with resources and process guidance to improve accuracy and efficiency., • Collaborate with operations leaders to identify workflow improvements, staffing needs, and process updates., • Has 3–5 years of escrow/title disbursement experience with proven expertise in handling settlement funds., • Excellent phone, email, face-to-face, and remote communication skills., • Demonstrated ability to support and coach team members in a fast-paced, metrics-driven environment., • Proven ability to manage high-volume, time-sensitive workflows with accuracy and attention to detail., • Strong problem-solving skills and ability to resolve escalations calmly and efficiently., • Extreme attention to detail and organizational skills, knowledge of title insurance, regulatory guidelines, and legal documents., • Ability to multitask, prioritize effectively, and remain proactive in anticipating workflow needs., • Open-minded to process changes, continuous system updates, and enhancements., • Proficient in using title production systems (experience with ResWare is a plus). Shown below is the lowest to highest base salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the base salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Doma, compensation decisions are dependent on the facts and circumstances of each case. This job is also eligible for the following compensation components: Bonus The base salary range for this role is shown below:$52,300—$72,000 USDHow we'll value you and make your life a bit easier: We offer a comprehensive package of benefits to eligible employees (FTE, non-contract): medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission. We currently offer the following benefits to all Full-Time employees: • Work/Life Balance - We encourage taking Paid Time Off (PTO)!, • 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity), • Incredible medical, dental, and vision benefits options to allow you to customize to you and your family's needs that all start in the following month following your first day of employment, • Health Savings Account (HSA), • 401K with company match program, • Short-Term & Long-Term Disability, • Supplemental Life and AD&D Insurance

Job Description Job Summary: Looking to round out your accounting knowledge and build a stronger foundation for career growth? Then this is the right spot for you. You will be trained and receive hands-on experience with the financials for a lot of different businesses. You will learn industry best practices and leveraging cutting edge technology. You'll be part of a collaborative fast-paced work environment, where hitting deadlines is a way of life and details matter. Location: Work from Home THE PERKS • Medical, Dental, Vision, Life, and Disability Insurance, • Flexible Spending Account, • Flextime, • Generous PTO Policy, • Permanent Work from Home, • Amazing culture & team, • Growth opportunities abound – multiple tracks to choose from, • Company 401k Contribution, • Loads of Tech Gear, including 3 monitors, laptop, etc., • Annual In-Person Get Together (Post Covid) JOB RESPONSIBILITIES • Serve as internal accountant for multiple client businesses, $1-$30 million in revenue, • Learn and begin exclusively using our delivery process, • Accounting/bookkeeping tasks, such as:, • Accounts payable, • Accounts receivable, • Payroll journal entries, • Reconciliations, • Month end close, report generation, • Assist with cash flow projections and budgeting, • Help onboard new clients, deploy new technology and overhaul and standardize new accounting process, • Help train new employees on our delivery process, • Assist in documenting and refining delivery process, • Support client CPA for yearend closing and tax filing, • Other office administrative duties, • Work from your home office or from our Gardner, MA office REQUIRED SKILLS AND ABILITIES • Passion for using math skills in a financial setting, • Incredible attention to detail and “built-in” sense of urgency, • Excellent written and verbal communication skills., • Experience with QuickBooks and Microsoft Excel is required, Xero, Intacct & NetSuite are a plus to have EDUCATION AND EXPERIENCE • Bachelors degree in Accounting, Finance, or related discipline required., • 3+ years of experience as accountant or full charge bookkeeper required, • 2+ years of audit work for CPA firm preferred

Job Description Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Join a Shop That's Redefining the Industry At Stress Free Auto Care, we're building something different — and we're looking for an experienced, hands-on Shop Foreman to lead our team and drive success on the floor. We combine cutting-edge technology, a strong team culture, and now, two new ways to earn bonuses that directly reward your leadership and shop performance. Base Hourly Pay: • A Level: 7-10+ years of experience Shop Sales Bonus – Earn more as your team drives total shop revenue * Utilization Bonus – Get rewarded when your team maximizes billable hours and efficiency Your success is our success — and now, your pay reflects that. Stress Free Auto Care Benefits: • Competitive Pay and Performance Bonuses: Earn competitive hourly wages and performance-based bonuses., • Comprehensive Benefits: PTO, paid holidays, full medical, dental, and vision coverage, and a 401(k) with matching., • Paid Training: Stay ahead of the curve with our ongoing skills enhancement opportunities., • Employee Discounts and Referral Program: Save on parts/services for your own vehicle and earn extra cash for referring qualified candidates.What You'll Do, • Lead and manage the day-to-day operations of the technician team, • Assign jobs efficiently to maximize shop productivity and flow, • Monitor job quality and ensure all repairs meet our high standards, • Be the technical expert and go-to resource for complex diagnostics, • Work closely with service advisors to coordinate and prioritize repairs, • Track technician performance and support continuous improvement Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

Job DescriptionCompany Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities • Provide customer support for designated equipment, • Answer client questions in a professional manner, • Accept and deliver all service calls assigned within the established service level agreement for each client, • Meet established customer service satisfaction criteria as outlined in established guidelines and policies, • Complete all administrative tasks associated with each call as documented in established policies and guidelines, • Complete real-time reporting of all calls as documented in established policies and guidelines, • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client, • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements, • Report all activity in an accurate and timely manner, • Understand all Safety policies and guidelines and work within the guidelines of policies daily, • Additional requirements may exist if offer of employment is extended, • Other duties may be assigned to meet business needs Qualifications Education and Experience: • Typically requires technical school certification or equivalent and 0-2 years of relevant experience, • Previous customer service experience is a plus Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management, • Knowledge of relevant software and hardware, • Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: • Ability to communicate regarding technical issues with clients, • Ability to drive to client locations, • Ability to drive long distances, and occasional overnight assignments within other geographies, • Ability to lift and or move various computer equipment up to 50 lbs, • Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Office Manager – Fertility Clinic (Full-Time) Location: Bedford, TX Hours: Full-Time Compensation: $60,000 – $68,000 (DOE) + Benefits About CARE Fertility CARE Fertility is a leading reproductive medicine practice dedicated to delivering exceptional patient care. We are seeking a highly organized, detail-oriented, and accountable Office Manager to oversee daily clinic operations, enforce policies, support department leads, and optimize workflows across the front office and IVF coordination teams. Who You Are • A hands-on leader who ensures staff accountability and smooth day-to-day operations., • Skilled in front-office workflow management, scheduling, and patient coordination., • Comfortable with policy enforcement and SOP oversight., • Highly detail-oriented and proactive in solving operational issues., • Experienced in medical office administration (fertility, OB/GYN, or specialty practices preferred). Key Responsibilities Front Office & Staff Oversight • Directly supervise front desk and IVF coordinators., • Monitor scheduling accuracy, wait times, and patient flow., • Coordinate hiring through ADP, including job postings, background checks, onboarding, and uniform ordering., • Support benefits administration, PTO verification, and accrual policies., • Enforce employee conduct, attendance, uniform compliance, and handbook policies., • Collect and deposit weekly cash box; maintain logs for reconciliation., • Support billing staff with insurance verification, cost estimates, and patient financial counseling., • Monitor compliance with check-in collections and financial SOPs., • Serve as first-line support for EMR, scheduling tools, and communication platforms., • Manage system access requests for platforms including Centricity, Tebra, EngagedMD, Zoom, and external managed IT, • Maintain alarm and key access; serve as first response for alarm system., • Coordinate with vendors for security cameras, MFA setup, and emergency response procedures., • Manage cleaning and maintenance schedules, • Oversee supply ordering and vendor relationships., • Coordinate with ADP/Marsh for worker’s comp and EPLI claims, • Escalate TMLT liability and insurance questions to senior leadership., • Track front-office KPIs (wait times, patient satisfaction, workflow adherence)., • Provide regular reports to Operations Manager and senior leadership., • Review and update SOPs quarterly across all domains (HR, IT, financial, facilities, security). Qualifications • 3–5 years of experience in medical office administration/management., • Strong leadership and staff management skills., • Knowledge of scheduling, insurance verification, and patient check-in workflows., • Proficiency in EMRs, ADP, and practice management systems., • Excellent organizational, problem-solving, and communication skills. Why Join Us? • Be a key leader in a growing fertility clinic with a patient-centered approach., • Competitive salary, health benefits, and opportunities for advancement., • Ongoing training and professional development., • Directly shape the daily operations and culture of CARE Fertility.

Job DescriptionDescription: Marvelous Counseling & Therapy, PLLC provides a range of therapeutic services to meet the need of our clients and their families. Our goal is early evaluation and treatment, resulting in a positive impact and life success for our clients. Marvelous Counseling & Therapy, PLLC is credentialed and contracted with Texas Medicaid to provide home and community-based mental health services. Marvelous Counseling & Therapy, PLLC is currently looking for passionate people looking to help serve families and communities one client at a time. Our goal is to reach and motivate families to maximize their potential to live a MARVELOUS life! Essential Duties and Responsibilities: Reporting to the Behavior & Mental Health Support Coordinator, the Qualified Mental Health Professional delivers mental health care services and programs to the community at large by performing and providing the following services in a professional manner and in a professional atmosphere: • Maintain confidential records in relation to the client's treatment, • Encourage clients to express their feelings and discuss what is happening in their lives, to help them develop insight within themselves and current/ future relationships, • Collect information through interviews, observations, and/or tests, • Encourage clients to aid in overcoming dependencies, adjusting to life, or making changes, • Develop and implement treatment plans based on experience and knowledge, • Fill out and maintain progress notes for the applicant in an accurate and timely manner, • Evaluate the client's physical and mental condition according to the client's information, • Refer clients to other community resources if needed, • Act as a client advocate in regard to emergency crisis situations, • Modify treatment for the client in accordance with changes in the client’s status, • Support systems i.e.family to assist in understanding the client’s behavior, • Monitor client use of medication if applicable, • Plan or organize programs of work, study, recreation, or social activities for clients, • Learn about new advances in the Qualified Mental Health Professional field by attending seminars, courses, and/or conferences., • Must pass and maintain all Center-mandated trainings.Requirements:, • Bilingual (Spanish) a plus., • Good spelling and grammar skills., • Ability to write progress notes according to standards, assessments, brief mental status exams, memos, letters, various complex reports and miscellaneous other documents with acceptable spelling and grammar., • Computer – skilled in the use of technology with Microsoft Office and all Google applications., • Bachelors Degree in Psychology, Social Work, Medicine, Nursing, Rehabilitation, Counseling, Sociology, Human Growth and Development, Physician Assistant, Gerontology, Special Education, Educational Psychology, Early Childhood Education, or Early Childhood Intervention, • Driver's License (Required)

Job Description JOB SUMMARY: The Fiscal Support Specialist is responsible for providing financial and administrative support to the Fiscal Operations team. ESSENTIAL FUNCTIONS: • Processes employee data changes and bi-weekly payroll and reviews for accuracy and completeness., • Prepares, compiles, and analyzes reports for the Management Team and maintains financial records for compliance., • Maintains and updates database(s) and reviews contracts for compliance with applicable policies., • Knowledge of payroll practices, budget control methods, fiscal policies and procedures, and applicable federal, state, and local laws and regulations., • Knowledge of Generally Accepted Accounting Principles (GAAP)., • Knowledge of word processing, spreadsheets, technology, and computer skills., • Exceptional customer service, interpersonal skills, and leadership skills., • Excellent problem-solving and critical thinking skills, organizational skills, and detail-oriented., • High School Diploma or GED required., • Associate or undergraduate degree preferred., • (1) Year of relevant experience in finance/accounting highly preferred. Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you’ll also gain access to a competitive benefits plan that enhances your work-life balance. Let’s make a difference together! • Health Insurance (with low-cost options for employee-only plans), • Wellness Reimbursement, • Generous Paid Time Off, • Paid Parental Leave, • 401(K) with 100% Employer Match of up to 6% of individual contributions, • Dental, • Vision, • Life Insurance, • Short and Long Term Disability, • Pet Insurance EEO/AA: C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.

Job DescriptionSalary: $40,000 - $50,000 Enjoy a Fast-Paced Professional Environment? Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the area's top Managed Technology Services Firms and we're looking for our next IT Support Specialist. We are seeking a motivated and experienced IT professional that can provide excellent customer service with a strong focus on the latest IT technologies. We offer a professional work environment with the ability to advance within. We offer Cloud Services, Onsite Server/Network install, On-premise Helpdesk, Onsite Technicians and Remote Support. We are proud to be an employee and customer driven company. Job Summary The IT Support Specialist position provides technical support and troubleshooting for customers with exceptional customer service. • This is an in office position * Responsibilities and Duties • Provides remote/phone/onsite computer support for employees of corporate customers., • Provides Cloud application support for Microsoft 365 and Azure, • Provides support for Microsoft Operating Systems (Windows 10/11, Windows Server 2016/2019/2022, MacOS)., • Provides support for Apple and Android mobile devices including configuration and email sync., • Provides and adheres to cybersecurity standards., • Handles 15-20 issues per day efficiently and appropriately., • Utilizes Azure Active Directory and Active Directory databases to reset passwords and create users., • Assists users in adding and changing network printers., • Provides technical support for VPN and remote connectivity issues., • Controls client computers utilizing remote access tools., • Provides VoIP phone support and troubleshooting, • Troubleshoots remote access connectivity problems., • Performs troubleshooting to isolate and diagnose common system problems., • Documents client issues in our online ticketing system, • Communicates with everyone effectively, timely, and consistently, • Maintains a calm, positive attitude at all times., • Continuously achieves industry knowledge and certifications Qualifications and Skills • In order to be considered for the position and move forward in the interview process, qualified applicants must complete an assessment* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience: • 1-3 years of technical experience. 1 year experience in helpdesk environment with ITIL Certification preferred. Technical Skills Required Knowledge: • Networking- Intermediate, • Server- Intermediate, • Exchange Intermediate, • Microsoft 365 - Intermediate, • Desktop support- Advanced Preferred but not mandatory: • Experience with ConnectWise or other PSA, • Experience with RMM (Remote Monitoring and Management) system, • Technical certifications, such as CompTIA, CCNA, M365, MCSE/MCITP Other Skills and Abilities: • Outstanding oral, written, technical, and business communication skills., • Superb customer service skills., • Strong technical and customer interaction skills., • Self-starter with excellent organizational, administrative and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Ability to multi-task and work in fast paced environment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.