Winston-Salem
Job DescriptionSalary: 70k-91k Position Summary The CST Team Lead at Arbor Care Solutions is a licensed or associate-licensed mental health professional responsible for overseeing and guiding the daily operations of the Community Support Team. The Team Lead ensures the coordination and delivery of person-centered services to adults with complex mental health and/or substance use needs. This role combines direct clinical care, leadership, supervision, and administrative responsibilities to ensure high-quality, community-based behavioral health support. Key Responsibilities Leadership & Supervision • Lead and coordinate a multidisciplinary team to ensure collaborative, effective care., • Facilitate weekly team meetings to review caseloads, discuss clinical concerns, and assign tasks based on client needs., • Provide regular clinical supervision and guidance to CST staff, including QPs, APs, CPSS, and paraprofessionals., • Develop individualized supervision plans and conduct performance support meetings as needed., • Monitor staff service delivery to ensure quality, compliance, and effectiveness. Clinical Services & Support • Provide direct clinical services to clients, including individual therapy and behavioral interventions., • Conduct and review clinical assessments, including functional needs assessments., • Assist with crisis intervention and risk management planning for clients., • Monitor clinical progress and adjust care strategies as needed. Care Planning & Service Coordination • Oversee the development, implementation, and revision of Person-Centered Plans (PCPs)., • Ensure each clients services are aligned with their strengths, goals, and identified life domains., • Assign and coordinate staff involvement based on client acuity and treatment needs., • Collaborate with external providers, supports, and systems (e.g., housing, legal, medical) as part of wraparound care. Quality Assurance & Compliance • Ensure all documentation is timely, accurate, and meets agency and billing standards., • Monitor service utilization, unit management, and intervention effectiveness., • Participate in internal audits and support continuous quality improvement efforts., • Maintain up-to-date clinical records in the Electronic Health Record (EHR) system. Qualifications • Masters degree in a behavioral health field (e.g., Social Work, Counseling, Psychology)., • Active licensure or associate-level license in North Carolina as one of the following:, • Licensed Clinical Mental Health Counselor (LCMHC or LCMHCA), • Licensed Clinical Social Worker (LCSW or LCSWA), • Licensed Marriage and Family Therapist (LMFT or LMFTA), • Licensed Psychologist or Licensed Psychological Associate, • Minimum one (1) year of experience working with adults with mental health and/or substance use disorders., • Experience in community-based services preferred., • Demonstrated ability to lead teams, supervise, and manage clinical workflows., • Strong documentation, communication, and organizational skills., • Must meet all training and onboarding requirements within designated timeframes. Work Expectations • Full-time position, flexible scheduling based on client needs., • Must be available for clinical support, supervision, or crisis response as needed., • Requires travel to client homes, community settings, and collaborative partner locations., • Must document services and supervisory activity consistently in Arbor Cares EHR system., • Expected to model professionalism, ethical behavior, and a recovery-focused approach in all interactions. Benefits Arbor Care Solutions offers acomprehensive benefits package to support your wellbeing and professional growth: • Medical, Dental, and Vision Insurance, • Short-Term Disability Insurance, • Whole Life Insurance Options, • Paid Time Off (PTO) + Paid Holidays, • Mileage Reimbursement, • Clinical Supervision for Licensure, • Ongoing Professional Development Opportunities
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