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Job Description Schedule: Mon- Fri 9am-5pm Location: Bronx, NY Pay: $23-$25/hour Responsibilities Include: • Provide case management services to clients, including assessment, planning, and coordination of services via use of EBP, TIC, MI, • Assist clients to achieve housing and recovery goals, • Conduct psychiatric evaluations, • Bachelor’s degree in Social Work, Psychology, Sociology, or a related field., • 2+ years of work experience in case management, social services, or supportive housing., • Strong communication skills, both verbal and written., • Ability to work independently and as part of a team., • Knowledge of supportive housing programs and community resources is a plus., • Strong organizational skills and attention to detail., • Compassionate, patient, and professional demeanor when working with clients.

Job Description Title of Position: Family Support Specialist FLSA Status: Nonexempt Department: Programs Reports to: Manager, Family Support Positions reporting to this position: None Salary: $21.97/hr. ($40,000/yr). Purpose of the Opportunity: At Win, the Transitional Housing team is committed to ensuring that our families are provided services utilizing the qualities of Trauma-Informed Care upon entering a Win facility and throughout their stay with us. We have developed innovative and specialized services and programs designed to meet the complex and unique needs that help to improve the quality of life of the families residing in a Win facility. We are seeking individuals to serve as Family Support Specialists who have a passion for people and for serving others who are underserved. Candidates must be able to comfortably engage and interact with our families while demonstrating a high level of dedication and commitment. As a Family Support Specialist, you will serve as a compassionate advocate for clients in transitional housing, offering supports to overcome obstacles and navigate systems for obtaining permanent housing. Your role involves building and maintaining meaningful relationships with clients, providing encouragement, and serving as a source of inspiration in guiding individuals to the right opportunities or services provided by Win. Candidates must be motivated to display a high level of professionalism and always represent the Win values. Key Accountabilities: Professionalism/Credibility • Represent Win internally and externally with integrity and professionalism., • Ability to establish credibility through consistent results. • Ensure client accountability through nightly roster sign-offs and bed checks. Advocacy • Collaborate with social services team to recommend and identify appropriate referrals for families., • Assist in conducting wellness checks for high-risk families and liaise with external agencies as needed., • Conduct initial assessments of families within 24 hours of arrival, complete necessary documentation, and provide ongoing support., • Escort clients to appointments, housing interviews, and provide support as needed. Building Partnerships • Utilize evidence-based practices (EBP) such as Motivational Interviewing (MI) and Trauma Informed Care (TIC) to assist clients in achieving their goals., • Organize and coordinate post-interview feedback from hiring managers with interview teams and candidates., • Conduct initial assessments of families within 24 hours of arrival, complete necessary documentation, and provide ongoing support., • Maintain accurate client records and documentation in compliance with Win’s organizational standards. Teamwork • Attend all scheduled meetings, • Collaborate with the team to resolve challenges and remove barriers., • Participate in team meetings, trainings, and professional development activities, • Support unit inspections and collaborate with security staff to maintain a safe environment., • Document and help maintain l records for families. Essential Functions: • Ability to navigate stairs in the assigned building., • Escort clients to appointments, including apartment viewings. Qualifications: • High school diploma, GED, or equivalent., • Previous experience in social services, supportive housing, or emergency shelter settings., • Strong interpersonal skills and ability to build rapport with diverse populations., • Proficiency in computer use for documentation and reporting., • Excellent communication and organizational skills., • Compassion, empathy, and a genuine desire to help others., • Bilingual proficiency in English and Spanish (preferred). Core Competencies: • Leadership: Demonstrates professionalism and adheres to organizational policies., • Facilitating Change: Delivers high-quality results consistently., • Managing Performance: Interacts respectfully with clients and colleagues., • Applying and Developing Expertise: Collaborates with managers to achieve goals., • Communicating and Collaborating: Values diversity and inclusion; maintains open communication with supervisors. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description Title of Position: Program Director Reports to: Assistant Vice President, Transitional Housing FLSA Status: Exempt Salary: $105,000 per year Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants Purpose of the Position The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants., • Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan to address the needs of each shelter resident and the primary goals of the transitional housing program., • Provide coaching, training, and staff development to all staff in accordance with Win’s policies and procedures., • Ensure new staff orientation is provided so that they become quickly familiar with program procedures and goals., • Ensure that Win’s Human Capital Department is consulted for all staff performance concerns., • Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI)., • Model the use of EBP for staff and peers., • Monitor the Client Assistance and Rehousing Enterprise System (CARES) database along with the Social Service Supervisor for timely documentation., • Train and support staff in their use of EBP with clients and use EBP to meet and exceed program goals., • Ensure that all staff receive timely and quality performance evaluations in accordance with Win’s personnel policies and procedures., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Monitor the program’s effectiveness in reaching the goals of permanent housing, securing clients’ employment and establishing family stability., • Analyze, develop and implement procedures and policies to ensure quality service provision., • Assure a safe and healthy environment by participating in the overall security and maintenance of the program in accordance with regulatory guidelines and Win policies., • Co-authorize purchase orders and ensure that all expenditures are being made in compliance with Win’s procurement policies and procedures., • Manage the program’s petty cash and program metro cards to ensure compliance with Win’s policies., • Participate in local community organizations and attend Community Board meetings in the shelter’s district and serve as a liaison with members of the community., • Represent the agency at meetings, conferences and public hearings to gain and share information relevant to the program’s operation., • Establish a Community Advisory Board comprised of staff, transitional housing residents, and community members including NYPD and local representatives to meet on a quarterly basis., • Participate in staff interviewing and hiring process., • Must be on call 24 hours a day, 7 days a week., • Must be able ascend/descend stairs in the building assigned., • Commitment to Win’s mission, vision, and values., • MPH, MSW, or MA in Health/ Social Services is required., • Minimum of five (5) years of experience in the human services sector, which includes three (3) years in a supervisory role with responsibilities for managing budgets and staff., • Familiarity with EBP, MI and TIC., • Able to manage boundary setting and cultural reflexivity., • Able to provide outstanding customer service to clients and other stakeholders., • Able to maintain composure in stressful situations., • Excellent organizational and communication skills, written and verbal., • Must be able to interact effectively with the all clients and staff in the residence., • Knowledge of CARES a plus., • Solid computer skills, knowledge of MS Office and Outlook a plus., • Must be willing and able to be on call 24 hours a day, 7 days a week., • Bilingual – English/Spanish a plus. Core Competencies: process and use resources, activities, outputs, and outcomes to envision and manage change. • Communicating and Collaborating: Work collaboratively. Rely on and support the team in achieving results. Use effective verbal and written communication with appropriate tone. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job DescriptionTitle of Position: Social Service Supervisor FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Salary: Up to $64,735.58 per year Positions reporting to this position: Case Managers Purpose of the Position: The Social Service Supervisor is responsible for ensuring Case Managers working in shelters provide quality services to families in accordance with all the Department of Homeless (DHS) services, the NYS Office of Temporary Disability Assistance (OTDA), and Win requirements. The Social Service Supervisor will provide supervision to Case Managers using Evidence Based Practices (EBP), Motivational Interviewing (MI), Trauma Informed Care (TIC), and boundary setting. Responsibilities: * Provide comprehensive case management including individual and group counseling services and other appropriate support services to clients in the absence of the Case Managers. * Supervise Case Managers and provide coaching, training, and staff development as needed. * Manage the shelter’s multidisciplinary team. * Champion the use of Evidence Based Practices (EBP) in all aspects of Win services. * Use and promote EBP, MI, MIC, and TIC to exceed program goals. * Assume responsibility for Program Services in the absence of the Program Director. * Participate in DHS daily housing metrics calls. * Provide crisis intervention, oversee day-to-day case management services and ensure weekly case conferences. * Ensure all Case Managers conduct an initial needs assessment with new families within 48 hours of arrival at the shelter and begin to develop an Individualized Living Plan (ILP). * Participate in Child Safety Conferences and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed. * Ensure Case Managers are provided with orientation and training related to their responsibilities in maintaining the Uniform Client Chart. * Ensure Case Managers maintain current and accurate confidential case records with all required documentation. * Audit the Client Assistance and Rehousing Enterprise System (CARES) database, review essential documentation, and monitor chart maintenance for OTDA, DHS, and Win audit readiness. * Work with community service providers to ensure clients receive essential services including mandated substance abuse treatment and mental health services. * Attend regularly scheduled CARES training sessions to obtain DHS updates. * Develop and conduct client activities/workshops. * Schedule and attend client monthly house meetings. * Provide feedback to the Program Director to ensure resources are available and the goals of the program are achieved. * Prepare accurate and timely reports required by funders and Win. * Perform other related duties as needed. Essential Functions: * Must be able to work one evening weekly, one Saturday a month, and holidays. * Must be able to ascend/descend stairs in the building where client families reside. * Must be able to escort clients to appointments as needed. Qualifications: * Commitment to Win’s mission, vision and values. * M.S.W. or a related degree required with 3 to 5 years of experience in family and/or single adult residential counseling services. * At least one year of supervisory experience a plus. * Familiarity with EBP, MI, and TIC. * Must be able to work with at-risk populations including domestic violence survivors, clients with medical and mental health issues, and the chronically homelessness. * Must be able to work effectively with a diverse staff. * Excellent organizational and communication skills, written and verbal. * Must be able to work effectively in a team environment * Familiarity with entitlement systems and procedures. * Working knowledge of substance abuse issues a plus. S * Solid computer skills, including Microsoft Office and Outlook. * Knowledge of CARES a plus. * Bilingual – English/Spanish a plus. Core Competencies: * Leading Others: Conduct informative, effective meetings with staff and communicate critical information clearly. Leads by example, doesn’t stay behind the desk, stays visible to staff and clients. * Facilitating Change: Inspire and motivate others to achieve outstanding client outcomes. Assist in overcoming resistance to change. Anticipate challenges and manage consequences. * Managing Performance: Participate actively in team meetings and communicate client needs. Monitor performance against predetermined standards set by Win and funders. Shares constructive feedback, quickly adjusts to new demands. Holds self and staff accountable for performance at high standards. Use positive reinforcement to convey confidence in employees. * Applying and Developing Expertise: Understand and uphold all policies and procedures described in Win Employee Handbook. Use MI and TIC practices consistently and effectively. Take client issues to the appropriate people within the organization to obtain the most accurate information to meet the customer’s needs. * Communicating and Collaborating: Value the full spectrum of diversity and inclusion for clients and staff. Communicate effectively verbally and in writing. Foster open communication to and from the Assistant Vice President and supervisors. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job DescriptionWin Program Director - Supportive Housing Title of Position: Program Director FLSA Status: Exempt Department: Supportive Housing Salary: Up to $80,000 year Reports to: Vice President, Supportive Housing Positions reporting to this position: Case Manager, Administrative Assistant The Program Director ensures that the goals and objectives are achieved for all HUD and other government funded programs. The Program Director is responsible for supervising various Social Service staff. Responsibilities: • Ensure that all staff provide effective case management services to clients including advocacy for public benefits., • Ensure data is current in all charts/case records and other client data are maintained appropriately., • Ensure that the program maintains a minimum of 90% occupancy., • Ensure eligibility of all clients entering the program., • Ensure all documentation is complete and maintained as required by funders., • Prepare reports as needed for funders, including the Department of Housing and Urban Development (HUD) and Annual Progress Reports (APR) for each contract, as well as consumer satisfaction surveys for the annual HUD renewal program evaluation., • Oversee the residence and ensure compliance with all regulatory agencies such as HUD, Housing Perseveration and Development (HPD), and Housing Development Corporation (HDC)., • Authorize purchase orders and ensure all expenditures are being made in compliance with Win’s procurement policies and procedures., • Champion and model the use of Evidence Based Practices (EBP), promote Trauma Informed Care (TIC) and Motivational Interviewing (MI). • Collaborate with the Human Capital Department to address recruitment and staff performance., • Conduct bi-weekly supervision to staff., • Complete staff evaluations., • Attend program meetings, organization wide staff meetings, and external Supportive Housing meetings., • Coordinate property management issues with Director of Housing Management., • Conduct chart audits and program data audits monthly., • Maintain positive relationships with community partners. Win Program Director - Supportive Housing • Represent the Vice President of Supportive Housing at internal and external meetings as needed., • Perform other related duties other duties as needed. Essential Functions: • Must be able ascend/descend stairs in an (8) eight story building., • Must be able to travel to offsite meetings and trainings throughout New York City. Qualifications:, • Commitment to Win’s mission, vision, and values., • MPH, MSW, or MA in Health/ Social Services required., • Minimum of five (5) years of experience as a supervisor or manager including managing budgets., • Minimum seven (7) years of experience working and managing three or more HUD programs and contracts., • Familiarity with EBP, MI, and TIC., • Able to manage boundary setting and cultural reflexivity., • Able to provide outstanding customer service to clients and other stakeholders., • Excellent written and verbal organizational and communication skills., • Proficiency in Microsoft Suite required., • Bilingual – English/Spanish a plus. Core Competencies: • Facilitating Change: Support critical large scale changes. Develop and meet challenging but achievable goals with the clients’ wellbeing in mind. Must understand the change management process and use resources, activities, outputs, and outcomes to envision and manage change., • Managing Performance: Monitor performance against standards and share expectations clearly. Give feedback in writing and verbally; document performance concerns., • Applying and Developing Expertise: Encourage acquisition of knowledge and skills. Apply technical knowledge to solve problems quickly and effectively. Must pay attention to detail., • Communicating and Collaborating: Work collaboratively. Rely on and support the team in achieving results. Use effective verbal and written communication with appropriate tone. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description Title of Position: Recreation Coordinator FLSA Status: Non-Exempt Department: Childcare Salary: $24.73 per hour Reports to: Director of Recreation Services Positions reporting to this position: Recreation Associate Purpose of the Position: The Recreational Coordinator is responsible for the planning and development of educational/recreational activities which support the cultural backgrounds of the families served by Win. Responsibilities: • Commit to using evidence-based practices (EBP); Motivational Interviewing (MI), Trauma-Informed Care (TIC), critical time intervention, and boundary setting, to help clients achieve their goals., • Collaborate with the Department of Education (DOE), community organizations and city programs that provide free or low cost educational and recreational activities for Win families and their children., • Responsible for the planning, development and coordination of all educational/recreational activities for the site., • Create and post schedules and support parental engagement opportunities for Win families., • Supervise the Recreation Department staff and provide training to Recreation Associates., • Complete performance evaluations on time., • Cooperate with the Human Capital Department to address recruitment and staff performance concerns., • Interface with all program staff to ensure that the program meets the needs of all participating Win children., • Collaborate with the Recreation Team members to organize special events for holiday celebrations reflecting the cultural backgrounds of Win families., • Commit to interacting with Win children and families in a supportive and nurturing manner., • Monitor activity areas for the removal damaged equipment and manage the procurement of replacement equipment with the manager., • Ensure the safety of all participating children in the program, monitor daily attendance, and monitor recreational activities., • Participate in case conferences, organization wide and staff meetings related to recreational services., • Maintain and secure inventory of supplies and equipment., • Work closely with the Maintenance Department staff to keep department areas clean and well organized., • Prepare and complete required documentation to support and track department activities and attendance., • Must be able to work evenings, weekends, holidays, and days that NYC schools are closed., • Must be able to escort children on field trips., • Perform other related duties as assigned. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must escort children to activities in the Win van and public transportation if necessary. Qualifications: • Commitment to Win’s mission, vision, and values., • BA/BS Degree required., • Two (2) years of experience providing educational/recreational activities for children plus one (1) year of supervisory experience., • CPR /First Aide Certification required., • Must submit to a medical screening to ensure good health by NYC Department of Health and Mental Hygiene Bureau of Child Care., • Good organizational, written and verbal communication skills required., • Bilingual - English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative meetings with staff and communicate critical information clearly. Leads by example, doesn’t stay behind the desk, stays visible to staff and clients., • Facilitating Change: Motivate others to achieve outstanding client outcomes. Develop and meet challenging but achievable goals with the client’s wellbeing in mind., • Managing Performance: Ensure tasks are appropriately delegated and completed in a timely fashion. Hold staff and self-accountable for performance at high standards., • Applying and Developing Expertise: Apply technical knowledge to solve a range of problems. Understand and uphold all policies and procedure described in Win’s Employee Handbook., • Communicating and Collaborating: Value the full spectrum of diversity and inclusion for clients and staff. Foster open communication to and from his or her supervisor. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description Title of Position: Housing Coordinator Department: Transitional Housing Reports to: Program Director Positions reporting to this position: None FLSA Status: Non Exempt Salary: $27.01 per hour Purpose of the Position: The Housing Services Coordinator is responsible for supporting the permanent housing search of the families living in the shelter by coordinating all housing services activities which will lead to the successful placement of families in accordance to WIN’s and other agency contractual requirements. Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Commit to using evidence-based practices (EBP); Motivational Interviewing (MI), Trauma-Informed Care (TIC), critical time intervention, and boundary setting, to help clients achieve their goals. · Demonstrates ability to understand housing subsidies and provides families with guidance and support with the application process. · Cultivates relationships and develops new linkages with real estate rental brokers and landlords to ensure WIN families have access to current information and housing resources. Maintain an active roster of real estate brokers and landlords. · Liaises with brokers and landlords to ensure that potential housing meets Win requirements for client readiness and act as an expediter as needed. · Coordinates Win sponsored Housing Fairs and participates in networking events. · Coordinate and facilitate housing workshops which address client’s issues and needs; provide information and resources to families during the different phases of their housing search. · Coordinates and facilitate group meetings with new families within ten (10) days of arrival to discuss existing subsidies and review the responsibilities of the client regarding the search for permanent housing. · Arranges apartment viewings and interviews with landlords. Provide escort to apartment viewings as required and assists with housing applications. · Tracks all referrals and provide on-going follow up to clients and feedback to sources and leads. · Collaborates with Case Managers and clients in developing permanent housing strategies. · Collaborates with Case Managers in advocating for eligible families to obtain Supportive Housing. · Maintain updated case notes in CARES. Ensures copies of applications, etc. are maintained in the case file. · Prepares all mandated reporting as required by Essential Functions: · Must be able to escort client’s to apartment viewings Qualifications: · Committed to Win’s Mission and Values · Bachelor's degree highly desired with 2 years relevant work experience or Associate’s degree with a minimum of 4+ years of relevant work experience · Must have extensive knowledge of NY City housing market, housing subsidies and supportive housing programs · Must have the ability to network and build strong collaborative relationships with brokers and landlords · Must have excellent interpersonal and communication skills. Must exercise good judgement and have a professional appearance and demeanor · Willingness and ability to travel to potential housing sites, as required · Must be detailed orientated and demonstrate an ability to multi task and meet multiple demands and deadlines · Ability to work effectively in a team environment · Bilingual – English/Spanish a plus · Solid computer skills, knowledge of MS Office and Outlook Core Competencies: · Leading Others: Lead by example, doesn’t stay behind the desk, stay visible to staff and clients. Assist with the implementation of initiatives and escalates issues appropriately. Develop knowledge of internal policies and procedures for responding to issues. · Facilitating Change: Assist in overcoming resistance to change. Inspire and motivate others. Develop and meet challenging but achievable goals with the clients’ well-being in mind. · Managing Performance: Monitor performance against predetermined standards set by Win and funders. Share constructive feedback, quickly adjusts to new demands. Holds self and staff accountable for performance at high standards. · Applying and Developing Expertise: Take client issues to the appropriate people within the organization to obtain the most accurate information to meet customer needs. Apply technical knowledge to solve a range of problems. Understands and upholds all policies and procedures described in Win Employee Handbook. · Collaborating and Communicating: Values the full spectrum of diversity and inclusion for clients and staff. Listens well and actively engages with others with honesty and integrity. WIN’S Diversity, Equity & Inclusion Hiring Commitment: Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description Title of Position: Social Service Supervisor - WinWest FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Salary: Up to $65,137.02 per year Positions reporting to this position: Case Managers Purpose of the Position: The Social Service Supervisor is responsible for ensuring Case Managers working in shelters provide quality services to families in accordance with all the Department of Homeless (DHS) services, the NYS Office of Temporary Disability Assistance (OTDA), and Win requirements. The Social Service Supervisor will provide supervision to Case Managers using Evidence Based Practices (EBP), Motivational Interviewing (MI), Trauma Informed Care (TIC), and boundary setting. Responsibilities: • Provide comprehensive case management including individual and group counseling services and other appropriate support services to clients in the absence of the Case Managers., • Supervise Case Managers and provide coaching, training, and staff development as needed., • Manage the shelter’s multidisciplinary team., • Champion the use of Evidence Based Practices (EBP) in all aspects of Win services., • Use and promote EBP, MI, MIC, and TIC to exceed program goals., • Assume responsibility for Program Services in the absence of the Program Director., • Participate in DHS daily housing metrics calls., • Provide crisis intervention, oversee day-to-day case management services and ensure weekly case conferences., • Ensure all Case Managers conduct an initial needs assessment with new families within 48 hours of arrival at the shelter and begin to develop an Individualized Living Plan (ILP)., • Participate in Child Safety Conferences and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed., • Ensure Case Managers are provided with orientation and training related to their responsibilities in maintaining the Uniform Client Chart., • Ensure Case Managers maintain current and accurate confidential case records with all required documentation., • Audit the Client Assistance and Rehousing Enterprise System (CARES) database, review essential documentation, and monitor chart maintenance for OTDA, DHS, and Win audit readiness., • Work with community service providers to ensure clients receive essential services including mandated substance abuse treatment and mental health services., • Attend regularly scheduled CARES training sessions to obtain DHS updates., • Develop and conduct client activities/workshops., • Schedule and attend client monthly house meetings., • Provide feedback to the Program Director to ensure resources are available and the goals of the program are achieved., • Prepare accurate and timely reports required by funders and Win., • Must be able to work one evening weekly, one Saturday a month, and holidays., • Must be able to ascend/descend stairs in the building where client families reside., • Commitment to Win’s mission, vision and values., • M.S.W. or a related degree required with 3 to 5 years of experience in family and/or single adult residential counseling services., • At least one year of supervisory experience a plus., • Familiarity with EBP, MI, and TIC., • Must be able to work with at-risk populations including domestic violence survivors, clients with medical and mental health issues, and the chronically homelessness., • Must be able to work effectively with a diverse staff., • Excellent organizational and communication skills, written and verbal., • Must be able to work effectively in a team environment, • Familiarity with entitlement systems and procedures., • Working knowledge of substance abuse issues a plus. S, • Solid computer skills, including Microsoft Office and Outlook., • Knowledge of CARES a plus., • Bilingual – English/Spanish a plus., • Core Competencies:, • Leading Others: Conduct informative, effective meetings with staff and communicate critical information clearly. Leads by example, doesn’t stay behind the desk, stays visible to staff and clients., • Facilitating Change: Inspire and motivate others to achieve outstanding client outcomes. Assist in overcoming resistance to change. Anticipate challenges and manage consequences., • Managing Performance: Participate actively in team meetings and communicate client needs. Monitor performance against predetermined standards set by Win and funders. Shares constructive feedback, quickly adjusts to new demands. Holds self and staff accountable for performance at high standards. Use positive reinforcement to convey confidence in employees., • Applying and Developing Expertise: Understand and uphold all policies and procedures described in Win Employee Handbook. Use MI and TIC practices consistently and effectively. Take client issues to the appropriate people within the organization to obtain the most accurate information to meet the customer’s needs. Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description Title of Position: Recreation Coordinator FLSA Status: Non-Exempt Department: Childcare Salary: $24.73 per hour Reports to: Director of Recreation Services Positions reporting to this position: Recreation Associate Purpose of the Position: The Recreational Coordinator is responsible for the planning and development of educational/recreational activities which support the cultural backgrounds of the families served by Win. Responsibilities: • Commit to using evidence-based practices (EBP); Motivational Interviewing (MI), Trauma-Informed Care (TIC), critical time intervention, and boundary setting, to help clients achieve their goals., • Collaborate with the Department of Education (DOE), community organizations and city programs that provide free or low cost educational and recreational activities for Win families and their children., • Responsible for the planning, development and coordination of all educational/recreational activities for the site., • Create and post schedules and support parental engagement opportunities for Win families., • Supervise the Recreation Department staff and provide training to Recreation Associates., • Complete performance evaluations on time., • Cooperate with the Human Capital Department to address recruitment and staff performance concerns., • Interface with all program staff to ensure that the program meets the needs of all participating Win children., • Collaborate with the Recreation Team members to organize special events for holiday celebrations reflecting the cultural backgrounds of Win families., • Commit to interacting with Win children and families in a supportive and nurturing manner., • Monitor activity areas for the removal damaged equipment and manage the procurement of replacement equipment with the manager., • Ensure the safety of all participating children in the program, monitor daily attendance, and monitor recreational activities., • Participate in case conferences, organization wide and staff meetings related to recreational services., • Maintain and secure inventory of supplies and equipment., • Work closely with the Maintenance Department staff to keep department areas clean and well organized., • Prepare and complete required documentation to support and track department activities and attendance., • Must be able to work evenings, weekends, holidays, and days that NYC schools are closed., • Must be able to escort children on field trips., • Perform other related duties as assigned. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must escort children to activities in the Win van and public transportation if necessary. Qualifications: • Commitment to Win’s mission, vision, and values., • BA/BS Degree required., • Two (2) years of experience providing educational/recreational activities for children plus one (1) year of supervisory experience., • CPR /First Aide Certification required., • Must submit to a medical screening to ensure good health by NYC Department of Health and Mental Hygiene Bureau of Child Care., • Good organizational, written and verbal communication skills required., • Bilingual - English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative meetings with staff and communicate critical information clearly. Leads by example, doesn’t stay behind the desk, stays visible to staff and clients., • Facilitating Change: Motivate others to achieve outstanding client outcomes. Develop and meet challenging but achievable goals with the client’s wellbeing in mind., • Managing Performance: Ensure tasks are appropriately delegated and completed in a timely fashion. Hold staff and self-accountable for performance at high standards., • Applying and Developing Expertise: Apply technical knowledge to solve a range of problems. Understand and uphold all policies and procedure described in Win’s Employee Handbook., • Communicating and Collaborating: Value the full spectrum of diversity and inclusion for clients and staff. Foster open communication to and from his or her supervisor. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description Title of Position: Program Director Reports to: Assistant Vice President, Transitional Housing FLSA Status: Exempt Salary: $83,500.00 to $91,536.02. Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants Purpose of the Position The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants., • Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan to address the needs of each shelter resident and the primary goals of the transitional housing program., • Provide coaching, training, and staff development to all staff in accordance with Win’s policies and procedures., • Ensure new staff orientation is provided so that they become quickly familiar with program procedures and goals., • Ensure that Win’s Human Capital Department is consulted for all staff performance concerns., • Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI)., • Model the use of EBP for staff and peers., • Monitor the Client Assistance and Rehousing Enterprise System (CARES) database along with the Social Service Supervisor for timely documentation., • Train and support staff in their use of EBP with clients and use EBP to meet and exceed program goals., • Ensure that all staff receive timely and quality performance evaluations in accordance with Win’s personnel policies and procedures., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Monitor the program’s effectiveness in reaching the goals of permanent housing, securing clients’ employment and establishing family stability., • Analyze, develop and implement procedures and policies to ensure quality service provision., • Assure a safe and healthy environment by participating in the overall security and maintenance of the program in accordance with regulatory guidelines and Win policies., • Co-authorize purchase orders and ensure that all expenditures are being made in compliance with Win’s procurement policies and procedures., • Manage the program’s petty cash and program metro cards to ensure compliance with Win’s policies., • Participate in local community organizations and attend Community Board meetings in the shelter’s district and serve as a liaison with members of the community., • Represent the agency at meetings, conferences and public hearings to gain and share information relevant to the program’s operation., • Establish a Community Advisory Board comprised of staff, transitional housing residents, and community members including NYPD and local representatives to meet on a quarterly basis., • Participate in staff interviewing and hiring process., • Must be on call 24 hours a day, 7 days a week., • Must be able ascend/descend stairs in the building assigned., • Commitment to Win’s mission, vision, and values., • MPH, MSW, or MA in Health/ Social Services is required., • Minimum of five (5) years of experience in the human services sector, which includes three (3) years in a supervisory role with responsibilities for managing budgets and staff., • Familiarity with EBP, MI and TIC., • Able to manage boundary setting and cultural reflexivity., • Able to provide outstanding customer service to clients and other stakeholders., • Able to maintain composure in stressful situations., • Excellent organizational and communication skills, written and verbal., • Must be able to interact effectively with the all clients and staff in the residence., • Knowledge of CARES a plus., • Solid computer skills, knowledge of MS Office and Outlook a plus., • Must be willing and able to be on call 24 hours a day, 7 days a week., • Bilingual – English/Spanish a plus. Core Competencies: process and use resources, activities, outputs, and outcomes to envision and manage change. • Communicating and Collaborating: Work collaboratively. Rely on and support the team in achieving results. Use effective verbal and written communication with appropriate tone. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Title of Position: Clinical Director (LCSW or LMHC) FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Positions reporting to this position: Client Care Coordinators and Case Managers Salary: Up to $90,000 per year Purpose of the Position The Clinical Director is responsible for the programmatic service delivery in partnership with the Program Director, with emphasis on Behavioral Health Services. Responsibilities include implementation of new program design to bring intensive clinical services into program plan for clients. Other responsibilities include evaluation, reporting, supervision of clinical and social service staff. The Clinical Director uses Evidenced Based Practice (EBP), treatment plans, case management, crisis intervention, and discharge plans to assist the Social Services team with person centered planning for all Win clients. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Case Managers, and Client Care Coordinators., • Provide supervision to Social Service Supervisors to troubleshoot client issues, and enhance direct reports clinical case management skills in accordance with program policies, procedures, and protocols., • Provide clinical supervision to Client Care Coordinators to ensure supportive counseling is provided to clients., • Provide coaching, training, and staff development to the Social Service team by incorporating social work values into program services, embracing a clinical lens., • Provide management oversight to the supportive housing process., • Train and support staff in the use of Evidence Based Practices (EBP), promote Trauma Informed Care (TIC) and Motivational Interviewing (MI), Critical Time Intervention (CTI) to exceed program goals and help clients achieve permanent housing., • Conduct audits of the Uniform Client Chart and supporting documentation to ensure compliance with Office of Temporary and Disability Assistance (OTDA), Department of Homeless Services (DHS), contractual requirements and Win standards., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Conduct community outreach and liaison with ancillary programs to maximize onsite care-coordination and referral process; establish long-lasting partnerships., • Monitor incident follow-ups, ensuring optimal clinical lens during crisis intervention; provide direct client care and assessment to identified clients., • Identify and consult in coordination of care for high-risk clients in collaboration with Program Director to make clinical decisions regarding client care and safety., • Monitor and engage all long-term stayers within the facility by conducting case conferences with families, as well as monthly meetings with interdisciplinary staff as it relates to long term stayers., • Liaison with ACS and ensure to attend all meetings related to ACS/Preventive interactions and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed., • Support Program Director in preparation of reports in accordance with Win and regulatory agencies., • Perform other related duties as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least weekend on call monthly, and some holidays. Qualifications: • Commitment to Win’s mission, vision, and values., • Current NYS LCSW or LMHC license and three (3) years of supervisory experience., • Demonstrated experience facilitating groups and developing curricula., • Demonstrated experience working with individuals with mental illness and substance abuse, preferably with homeless families., • Excellent verbal and written communication skills., • Knowledge of crisis intervention techniques., • Proficient in Microsoft Office Suite., • Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information. Provide concise direction through formal and informal discussions., • Facilitating Change: Propose new approaches and methods to improve client services. Anticipate challenges and manage consequences., • Managing Performance: Share constructive feedback and quickly adjust to new demands., • Applying and Developing Expertise: Stay informed of cutting-edge best practices., • Communicating and Collaborating: Listen well and actively engage others with honesty and integrity. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND

Job Description Title of Position: Clinical Director (LCSW or LMHC) FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Positions reporting to this position: Client Care Coordinators and Case Managers Salary: Up to $90,000 per year Purpose of the Position The Clinical Director is responsible for the programmatic service delivery in partnership with the Program Director, with emphasis on Behavioral Health Services. Responsibilities include implementation of new program design to bring intensive clinical services into program plan for clients. Other responsibilities include evaluation, reporting, supervision of clinical and social service staff. The Clinical Director uses Evidenced Based Practice (EBP), treatment plans, case management, crisis intervention, and discharge plans to assist the Social Services team with person centered planning for all Win clients. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Case Managers, and Client Care Coordinators., • Provide supervision to Social Service Supervisors to troubleshoot client issues, and enhance direct reports clinical case management skills in accordance with program policies, procedures, and protocols., • Provide clinical supervision to Client Care Coordinators to ensure supportive counseling is provided to clients., • Provide coaching, training, and staff development to the Social Service team by incorporating social work values into program services, embracing a clinical lens., • Provide management oversight to the supportive housing process., • Train and support staff in the use of Evidence Based Practices (EBP), promote Trauma Informed Care (TIC) and Motivational Interviewing (MI), Critical Time Intervention (CTI) to exceed program goals and help clients achieve permanent housing., • Conduct audits of the Uniform Client Chart and supporting documentation to ensure compliance with Office of Temporary and Disability Assistance (OTDA), Department of Homeless Services (DHS), contractual requirements and Win standards., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Conduct community outreach and liaison with ancillary programs to maximize onsite care-coordination and referral process; establish long-lasting partnerships., • Monitor incident follow-ups, ensuring optimal clinical lens during crisis intervention; provide direct client care and assessment to identified clients., • Identify and consult in coordination of care for high-risk clients in collaboration with Program Director to make clinical decisions regarding client care and safety., • Monitor and engage all long-term stayers within the facility by conducting case conferences with families, as well as monthly meetings with interdisciplinary staff as it relates to long term stayers., • Liaison with ACS and ensure to attend all meetings related to ACS/Preventive interactions and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed., • Support Program Director in preparation of reports in accordance with Win and regulatory agencies., • Perform other related duties as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least weekend on call monthly, and some holidays. Qualifications: • Commitment to Win’s mission, vision, and values., • Current NYS LCSW or LMHC license and three (3) years of supervisory experience., • Demonstrated experience facilitating groups and developing curricula., • Demonstrated experience working with individuals with mental illness and substance abuse, preferably with homeless families., • Excellent verbal and written communication skills., • Knowledge of crisis intervention techniques., • Proficient in Microsoft Office Suite., • Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information. Provide concise direction through formal and informal discussions., • Facilitating Change: Propose new approaches and methods to improve client services. Anticipate challenges and manage consequences., • Managing Performance: Share constructive feedback and quickly adjust to new demands., • Applying and Developing Expertise: Stay informed of cutting-edge best practices., • Communicating and Collaborating: Listen well and actively engage others with honesty and integrity. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND

Job Description Title of Position: Program Director Reports to: Assistant Vice President, Transitional Housing FLSA Status: Exempt Salary: Up to $105,000 per year Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants Purpose of the Position The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants., • Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan to address the needs of each shelter resident and the primary goals of the transitional housing program., • Provide coaching, training, and staff development to all staff in accordance with Win’s policies and procedures., • Ensure new staff orientation is provided so that they become quickly familiar with program procedures and goals., • Ensure that Win’s Human Capital Department is consulted for all staff performance concerns., • Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI)., • Model the use of EBP for staff and peers., • Monitor the Client Assistance and Rehousing Enterprise System (CARES) database along with the Social Service Supervisor for timely documentation., • Train and support staff in their use of EBP with clients and use EBP to meet and exceed program goals., • Ensure that all staff receive timely and quality performance evaluations in accordance with Win’s personnel policies and procedures., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Monitor the program’s effectiveness in reaching the goals of permanent housing, securing clients’ employment and establishing family stability., • Analyze, develop and implement procedures and policies to ensure quality service provision., • Assure a safe and healthy environment by participating in the overall security and maintenance of the program in accordance with regulatory guidelines and Win policies., • Co-authorize purchase orders and ensure that all expenditures are being made in compliance with Win’s procurement policies and procedures., • Manage the program’s petty cash and program metro cards to ensure compliance with Win’s policies., • Participate in local community organizations and attend Community Board meetings in the shelter’s district and serve as a liaison with members of the community., • Represent the agency at meetings, conferences and public hearings to gain and share information relevant to the program’s operation., • Establish a Community Advisory Board comprised of staff, transitional housing residents, and community members including NYPD and local representatives to meet on a quarterly basis., • Participate in staff interviewing and hiring process., • Must be on call 24 hours a day, 7 days a week., • Must be able ascend/descend stairs in the building assigned., • Commitment to Win’s mission, vision, and values., • MPH, MSW, or MA in Health/ Social Services is required., • Minimum of five (5) years of experience in the human services sector, which includes three (3) years in a supervisory role with responsibilities for managing budgets and staff., • Familiarity with EBP, MI and TIC., • Able to manage boundary setting and cultural reflexivity., • Able to provide outstanding customer service to clients and other stakeholders., • Able to maintain composure in stressful situations., • Excellent organizational and communication skills, written and verbal., • Must be able to interact effectively with the all clients and staff in the residence., • Knowledge of CARES a plus., • Solid computer skills, knowledge of MS Office and Outlook a plus., • Must be willing and able to be on call 24 hours a day, 7 days a week., • Bilingual – English/Spanish a plus. Core Competencies: process and use resources, activities, outputs, and outcomes to envision and manage change. • Communicating and Collaborating: Work collaboratively. Rely on and support the team in achieving results. Use effective verbal and written communication with appropriate tone. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Title of Position: Substance Abuse Social Worker FLSA Status: Non Exempt Department: Transitional Housing, Win West Salary: $31.74 per hour Report to: Program Director Win West Positions reporting to this position: None Purpose of the Position The role of the Social Worker within the social service team is to provide substance abuse services to women in transitional housing and assist with ensuring appropriate level of care is identified when connecting to permanent housing. The individual in this position works closely with social service staff in a collaborative approach to manage client needs and ensure the effective delivery of services to the clients at Win West. Responsibilities: • Assist with initial intake process in partnership with the security staff. to using evidenced based practices (EBP), Motivational Interviewing (MI), Trauma Informed Care (TIC), critical time intervention and boundary setting, to help clients achieve their goals., • Assist with initial intake process in partnership with other team members., • Triage client(s) for immediate needs and services., • Conduct substance abuse assessment for all clients to determine need., • Provide emergency and crisis service intervention such as connecting to detox and rehabilitation services in community., • Develops Relapse Prevention Plans with clients and modify interventions as needed., • Perform timely and accurate data input of required client information in Department of Homeless Services (DHS) database., • Provide assistance to Housing Coordinator by completing 2010E Supportive Housing Applications., • Support clients in identifying steps towards housing readiness and assist with transitioning to permanent housing., • Conduct group sessions weekly focused on substance abuse treatment and recovery., • Provide individual counseling for clients diagnosed with substance abuse disorder and connect to treatment services in the community., • Establish advocacy network with community resources., • Actively participate as a member of the shelter's multi-disciplinary team., • Attend transitional housing meetings, organization wide meetings, and staff training, as required. Prepare all mandated reporting as required by supervisor, contract agencies and Win., • Discuss strategies with multi-disciplinary team to address treatment plans, challenges, and crisis intervention., • Collaborate with community-based service providers to ensure engagement in services., • Provide NARCAN training to staff and clients onsite and completed DHS/Win reporting in a timely manner., • Must be able to work evenings, at least one Saturday/Sunday a month and some holidays., • Must be able to ascend/descend stairs within the building assigned., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least one Saturday/Sunday a month and some holidays., • Commitment to Win’s mission, vision, and values., • MSW required, direct experience in substance abuse setting required. CASAC credential is helpful, • Experience working with individuals with mental illness, substance abuse, and homeless adults, a plus., • Demonstrated ability to facilitate group treatment and developing group curricula., • Experience with supportive housing, • Excellent organizational, written and verbal communication skills., • Proficiency in Microsoft Office., • Leading Others: Assist with the implementation of initiative and escalates issues appropriately., • Facilitating Change: Propose new approaches, methods or technologies to improve services to clients., • Managing Performance: Monitor performance against predetermined standards set by Win and funders., • Applying and Developing Expertise: Take client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs., • Communicating and Collaborating: Must understand and embody Win values and Code of Conduct. Must communicate effectively verbally and in writing. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job DescriptionTitle of Position: Social Service Supervisor FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Salary: Up to $62,849.80 per year Positions reporting to this position: Case Managers Purpose of the Position: The Social Service Supervisor is responsible for ensuring Case Managers working in shelters provide quality services to families in accordance with all the Department of Homeless (DHS) services, the NYS Office of Temporary Disability Assistance (OTDA), and Win requirements. The Social Service Supervisor will provide supervision to Case Managers using Evidence Based Practices (EBP), Motivational Interviewing (MI), Trauma Informed Care (TIC), and boundary setting. Responsibilities: * Provide comprehensive case management including individual and group counseling services and other appropriate support services to clients in the absence of the Case Managers. * Supervise Case Managers and provide coaching, training, and staff development as needed. * Manage the shelter’s multidisciplinary team. * Champion the use of Evidence Based Practices (EBP) in all aspects of Win services. * Use and promote EBP, MI, MIC, and TIC to exceed program goals. * Assume responsibility for Program Services in the absence of the Program Director. * Participate in DHS daily housing metrics calls. * Provide crisis intervention, oversee day-to-day case management services and ensure weekly case conferences. * Ensure all Case Managers conduct an initial needs assessment with new families within 48 hours of arrival at the shelter and begin to develop an Individualized Living Plan (ILP). * Participate in Child Safety Conferences and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed. * Ensure Case Managers are provided with orientation and training related to their responsibilities in maintaining the Uniform Client Chart. * Ensure Case Managers maintain current and accurate confidential case records with all required documentation. * Audit the Client Assistance and Rehousing Enterprise System (CARES) database, review essential documentation, and monitor chart maintenance for OTDA, DHS, and Win audit readiness. * Work with community service providers to ensure clients receive essential services including mandated substance abuse treatment and mental health services. * Attend regularly scheduled CARES training sessions to obtain DHS updates. * Develop and conduct client activities/workshops. * Schedule and attend client monthly house meetings. * Provide feedback to the Program Director to ensure resources are available and the goals of the program are achieved. * Prepare accurate and timely reports required by funders and Win. * Perform other related duties as needed. Essential Functions: * Must be able to work one evening weekly, one Saturday a month, and holidays. * Must be able to ascend/descend stairs in the building where client families reside. * Must be able to escort clients to appointments as needed. Qualifications: * Commitment to Win’s mission, vision and values. * M.S.W. or a related degree required with 3 to 5 years of experience in family and/or single adult residential counseling services. * At least one year of supervisory experience a plus. * Familiarity with EBP, MI, and TIC. * Must be able to work with at-risk populations including domestic violence survivors, clients with medical and mental health issues, and the chronically homelessness. * Must be able to work effectively with a diverse staff. * Excellent organizational and communication skills, written and verbal. * Must be able to work effectively in a team environment * Familiarity with entitlement systems and procedures. * Working knowledge of substance abuse issues a plus. S * Solid computer skills, including Microsoft Office and Outlook. * Knowledge of CARES a plus. * Bilingual – English/Spanish a plus. * Core Competencies: * Leading Others: Conduct informative, effective meetings with staff and communicate critical information clearly. Leads by example, doesn’t stay behind the desk, stays visible to staff and clients. * Facilitating Change: Inspire and motivate others to achieve outstanding client outcomes. Assist in overcoming resistance to change. Anticipate challenges and manage consequences. * Managing Performance: Participate actively in team meetings and communicate client needs. Monitor performance against predetermined standards set by Win and funders. Shares constructive feedback, quickly adjusts to new demands. Holds self and staff accountable for performance at high standards. Use positive reinforcement to convey confidence in employees. * Applying and Developing Expertise: Understand and uphold all policies and procedures described in Win Employee Handbook. Use MI and TIC practices consistently and effectively. Take client issues to the appropriate people within the organization to obtain the most accurate information to meet the customer’s needs. * Communicating and Collaborating: Value the full spectrum of diversity and inclusion for clients and staff. Communicate effectively verbally and in writing. Foster open communication to and from the Assistant Vice President and supervisors. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description Title of Position: Income Building Specialist/Employment and Education Specialist FLSA Status: Non-Exempt Department: Social Services Reports to: Manager, Income Building and Director, Income Building Positions Reporting to the Position: None Purpose of the Position Salary: $27.55 per hour The Income Building Specialist (IBS) is responsible for providing employment services, ranging from job preparation to retention, for Win clients. In collaboration with local job training and placement agencies, this individual will partner with clients to obtain competitive employment opportunities in New York City. The Income Building Specialist will promote and provide resources to meet clients’ educational and financial objectives. Responsibilities: -Provide individualized employment assistance to clients, including interviewing techniques, résumé writing, job applications, and other employment services. -Develop and maintain relationships with potential and existing employers. -Assist clients in exploring employment opportunities to secure and maintain gainful employment. -Collaborate in the planning and execution of special events including job fairs organized by Win. -Refer clients to training programs based on client’s goals and experience. -Ensure linkages with the New York State Department of Education, vocational training, and educational programs for Win clients. -Access clients’ educational goals (i.e. obtaining High School Equivalency Diploma or College Diploma) -Recruit clients for on-site Computer Skills and Job Readiness Training Program. -Provide one-on-one and group financial literacy sessions and wealth creation workshops to promote financial independence. -Document all client work in confidential electronic record. -Commit to using evidence-based practices (EBP), Motivational Interviewing (MI), Trauma Informed Care (TIC), family-centered case management, and boundary setting. -Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the manager. -Collaborate with all transitional housing departments, including Case Managers, Client Care Coordinators, and Housing Coordinators to ensure that income building goals, metrics, and best practices are met. -Perform other related job duties as assigned. Essential Functions: -Must be able to ascend/descend stairs in the assigned building. -Must be able to escort clients to appointments and events using public transportation. Qualifications: -Commitment to Win’s mission, vision, and values. -BA/BS required plus two (2) years of successful practical experience in job placement and career coaching with adults. -Previous experience working in a social services setting focusing on with homeless families a plus. -Demonstrated ability to partner with potential employers and individuals to develop appropriate services for adult clients. -Excellent written and verbal communication skills -Proficiency Microsoft Suite. -Bilingual- English/Spanish a plus. Core Competencies: -Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic. -Facilitating Change: Delivers high quality results consistently. -Managing Performance: Interacts respectfully with clients and co-workers. -Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. -Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND

Job Description Title of Position: Clinical Director (LCSW or LMHC) FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Positions reporting to this position: Client Care Coordinators and Case Managers Salary: $90,000 per year Purpose of the Position The Clinical Director is responsible for the programmatic service delivery in partnership with the Program Director, with emphasis on Behavioral Health Services. Responsibilities include implementation of new program design to bring intensive clinical services into program plan for clients. Other responsibilities include evaluation, reporting, supervision of clinical and social service staff. The Clinical Director uses Evidenced Based Practice (EBP), treatment plans, case management, crisis intervention, and discharge plans to assist the Social Services team with person centered planning for all Win clients. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Case Managers, and Client Care Coordinators., • Provide supervision to Social Service Supervisors to troubleshoot client issues, and enhance direct reports clinical case management skills in accordance with program policies, procedures, and protocols., • Provide clinical supervision to Client Care Coordinators to ensure supportive counseling is provided to clients., • Provide coaching, training, and staff development to the Social Service team by incorporating social work values into program services, embracing a clinical lens., • Provide management oversight to the supportive housing process., • Train and support staff in the use of Evidence Based Practices (EBP), promote Trauma Informed Care (TIC) and Motivational Interviewing (MI), Critical Time Intervention (CTI) to exceed program goals and help clients achieve permanent housing., • Conduct audits of the Uniform Client Chart and supporting documentation to ensure compliance with Office of Temporary and Disability Assistance (OTDA), Department of Homeless Services (DHS), contractual requirements and Win standards., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Conduct community outreach and liaison with ancillary programs to maximize onsite care-coordination and referral process; establish long-lasting partnerships., • Monitor incident follow-ups, ensuring optimal clinical lens during crisis intervention; provide direct client care and assessment to identified clients., • Identify and consult in coordination of care for high-risk clients in collaboration with Program Director to make clinical decisions regarding client care and safety., • Monitor and engage all long-term stayers within the facility by conducting case conferences with families, as well as monthly meetings with interdisciplinary staff as it relates to long term stayers., • Liaison with ACS and ensure to attend all meetings related to ACS/Preventive interactions and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed., • Support Program Director in preparation of reports in accordance with Win and regulatory agencies., • Perform other related duties as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least weekend on call monthly, and some holidays. Qualifications: • Commitment to Win’s mission, vision, and values., • Current NYS LCSW or LMHC license and three (3) years of supervisory experience., • Demonstrated experience facilitating groups and developing curricula., • Demonstrated experience working with individuals with mental illness and substance abuse, preferably with homeless families., • Excellent verbal and written communication skills., • Knowledge of crisis intervention techniques., • Proficient in Microsoft Office Suite., • Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information. Provide concise direction through formal and informal discussions., • Facilitating Change: Propose new approaches and methods to improve client services. Anticipate challenges and manage consequences., • Managing Performance: Share constructive feedback and quickly adjust to new demands., • Applying and Developing Expertise: Stay informed of cutting-edge best practices., • Communicating and Collaborating: Listen well and actively engage others with honesty and integrity. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Title of Position: Clinical Director (LCSW or LMHC) FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Positions reporting to this position: Client Care Coordinators and Case Managers Salary: Up to $90,000 per year Purpose of the Position The Clinical Director is responsible for the programmatic service delivery in partnership with the Program Director, with emphasis on Behavioral Health Services. Responsibilities include implementation of new program design to bring intensive clinical services into program plan for clients. Other responsibilities include evaluation, reporting, supervision of clinical and social service staff. The Clinical Director uses Evidenced Based Practice (EBP), treatment plans, case management, crisis intervention, and discharge plans to assist the Social Services team with person centered planning for all Win clients. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Case Managers, and Client Care Coordinators., • Provide supervision to Social Service Supervisors to troubleshoot client issues, and enhance direct reports clinical case management skills in accordance with program policies, procedures, and protocols., • Provide clinical supervision to Client Care Coordinators to ensure supportive counseling is provided to clients., • Provide coaching, training, and staff development to the Social Service team by incorporating social work values into program services, embracing a clinical lens., • Provide management oversight to the supportive housing process., • Train and support staff in the use of Evidence Based Practices (EBP), promote Trauma Informed Care (TIC) and Motivational Interviewing (MI), Critical Time Intervention (CTI) to exceed program goals and help clients achieve permanent housing., • Conduct audits of the Uniform Client Chart and supporting documentation to ensure compliance with Office of Temporary and Disability Assistance (OTDA), Department of Homeless Services (DHS), contractual requirements and Win standards., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Conduct community outreach and liaison with ancillary programs to maximize onsite care-coordination and referral process; establish long-lasting partnerships., • Monitor incident follow-ups, ensuring optimal clinical lens during crisis intervention; provide direct client care and assessment to identified clients., • Identify and consult in coordination of care for high-risk clients in collaboration with Program Director to make clinical decisions regarding client care and safety., • Monitor and engage all long-term stayers within the facility by conducting case conferences with families, as well as monthly meetings with interdisciplinary staff as it relates to long term stayers., • Liaison with ACS and ensure to attend all meetings related to ACS/Preventive interactions and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed., • Support Program Director in preparation of reports in accordance with Win and regulatory agencies., • Perform other related duties as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least weekend on call monthly, and some holidays. Qualifications: • Commitment to Win’s mission, vision, and values., • Current NYS LCSW or LMHC license and three (3) years of supervisory experience., • Demonstrated experience facilitating groups and developing curricula., • Demonstrated experience working with individuals with mental illness and substance abuse, preferably with homeless families., • Excellent verbal and written communication skills., • Knowledge of crisis intervention techniques., • Proficient in Microsoft Office Suite., • Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information. Provide concise direction through formal and informal discussions., • Facilitating Change: Propose new approaches and methods to improve client services. Anticipate challenges and manage consequences., • Managing Performance: Share constructive feedback and quickly adjust to new demands., • Applying and Developing Expertise: Stay informed of cutting-edge best practices., • Communicating and Collaborating: Listen well and actively engage others with honesty and integrity. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND

Job Description Title of Position: Clinical Director (LCSW or LMHC) FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Positions reporting to this position: Client Care Coordinators and Case Managers Salary: $90,000 per year Purpose of the Position The Clinical Director is responsible for the programmatic service delivery in partnership with the Program Director, with emphasis on Behavioral Health Services. Responsibilities include implementation of new program design to bring intensive clinical services into program plan for clients. Other responsibilities include evaluation, reporting, supervision of clinical and social service staff. The Clinical Director uses Evidenced Based Practice (EBP), treatment plans, case management, crisis intervention, and discharge plans to assist the Social Services team with person centered planning for all Win clients. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Case Managers, and Client Care Coordinators., • Provide supervision to Social Service Supervisors to troubleshoot client issues, and enhance direct reports clinical case management skills in accordance with program policies, procedures, and protocols., • Provide clinical supervision to Client Care Coordinators to ensure supportive counseling is provided to clients., • Provide coaching, training, and staff development to the Social Service team by incorporating social work values into program services, embracing a clinical lens., • Provide management oversight to the supportive housing process., • Train and support staff in the use of Evidence Based Practices (EBP), promote Trauma Informed Care (TIC) and Motivational Interviewing (MI), Critical Time Intervention (CTI) to exceed program goals and help clients achieve permanent housing., • Conduct audits of the Uniform Client Chart and supporting documentation to ensure compliance with Office of Temporary and Disability Assistance (OTDA), Department of Homeless Services (DHS), contractual requirements and Win standards., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Conduct community outreach and liaison with ancillary programs to maximize onsite care-coordination and referral process; establish long-lasting partnerships., • Monitor incident follow-ups, ensuring optimal clinical lens during crisis intervention; provide direct client care and assessment to identified clients., • Identify and consult in coordination of care for high-risk clients in collaboration with Program Director to make clinical decisions regarding client care and safety., • Monitor and engage all long-term stayers within the facility by conducting case conferences with families, as well as monthly meetings with interdisciplinary staff as it relates to long term stayers., • Liaison with ACS and ensure to attend all meetings related to ACS/Preventive interactions and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed., • Support Program Director in preparation of reports in accordance with Win and regulatory agencies., • Perform other related duties as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least weekend on call monthly, and some holidays. Qualifications: • Commitment to Win’s mission, vision, and values., • Current NYS LCSW or LMHC license and three (3) years of supervisory experience., • Demonstrated experience facilitating groups and developing curricula., • Demonstrated experience working with individuals with mental illness and substance abuse, preferably with homeless families., • Excellent verbal and written communication skills., • Knowledge of crisis intervention techniques., • Proficient in Microsoft Office Suite., • Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information. Provide concise direction through formal and informal discussions., • Facilitating Change: Propose new approaches and methods to improve client services. Anticipate challenges and manage consequences., • Managing Performance: Share constructive feedback and quickly adjust to new demands., • Applying and Developing Expertise: Stay informed of cutting-edge best practices., • Communicating and Collaborating: Listen well and actively engage others with honesty and integrity. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND

Job Description Title of Position: Peer Coordinator FLSA Status: Non-Exempt Department: Transitional Housing, Win West Salary: 20.82/hr. Report to: Clinical Team Leader, Win West Positions reporting to this position: None Purpose of the Position The Peer Coordinator provides support and advocacy services to mentally ill women living at the Win West Residence. S/he provides basic support services to clients. The Peer Coordinator ensures compliance with all Win contractual requirements. Responsibilities: • Provide outreach intervention, resource and referral services through the distribution of materials and education to clients individually and in group settings., • Assist clients with access to needed community services and provide follow up., • Commit to using Evidence-Based Practices (EBP); strength-based case management, Motivational Interviewing (MI), Trauma Informed Care (TIC), critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Conduct recreational activities and monitor client participation., • Act as an advocate for clients as appropriate; encourage and support self-advocacy., • Accompany clients to appointments, trips and activities., • Actively participate as a member of the residence multi-disciplinary team., • Attend shelter meetings, organization wide meetings and staff training, as requested., • Assist with conducting unit inspections., • Identify problems in daily living skills and provide direct support to clients., • Prepare all mandated reports required by Win, Department of Homeless Services (DHS) and other funders., • Work evenings and weekend schedule as needed., • Work collaboratively with the case managers to ensure clients’ treatment plans are followed., • Support colleagues with emergencies and crisis intervention., • Assist with food preparation, meals, and clean up for clients, • Stock and organize the food pantry., • Document all assistance and services to clients in the client chart and DHS database., • Perform other related duties assigned. Essential Functions: • Must be able to work evenings, at least one Saturday a month and some holidays., • Must be able to ascend/descend stairs within the building assigned., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least one Saturday a month and some holidays., • Must be able to ascend/descend stairs within the building assigned., • Must ascend/descend stairs in a five (5) story building where clients reside. Qualifications: • Commitment to Win’s mission, vision, and values., • AA degree required., • Food Handler certificate must be obtained and kept current., • Must be able to work evening and weekend schedule., • Demonstrated knowledge and skill in motivational interviewing and trauma informed care., • Bilingual English/Spanish a plus. Core Competencies: • Leadership: Embodies Win’s Core Values and understands client needs are staff’s priority. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Willingly learns new approaches, methods, or technologies to improve client outcomes. Develops and meets challenging but achievable goals with clients’ wellbeing in mind., • Managing Performance: Interacts respectfully with clients and co-workers. Avoids conflict effectively., • Applying and Developing Expertise: Works diligently in the best interest of the clients. Maintains appropriate boundaries when working with clients., • Communicating and Collaborating: Works collaboratively; relies on and supports team in achieving results. Communicates urgent priorities effectively. Values the full spectrum of diversity and inclusion for peers and clients., • Other special projects and responsibilities, as assigned. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

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Provide partnership to the Director of Marketing, who leads teams responsible for email marketing, social media, content production, creative services, advertising, and promotions. The Chief Marketing & Experience Officer will lead with both head and heart, bringing together subscription and tic

Job DescriptionAbout the Company EqualAccess is partnering with a growing New York-based property management firm that specializes in affordable housing. With a strong reputation for regulatory compliance, community engagement, and operational excellence, this organization is seeking a dynamic and experienced Property Manager to oversee day-to-day operations at one of its Bronx properties. Position Summary We are hiring a Property Manager to lead site operations, manage staff, and ensure regulatory and tenant compliance across an affordable housing property. This is a high-visibility role for a hands-on, detail-oriented manager with experience in both resident relations and building operations. Key ResponsibilitiesSite & Staff Management * Oversee all day-to-day operations of the property, including administrative and maintenance teams * Supervise maintenance staff on work order tracking using Yardi; monitor completion, quality, and resident satisfaction * Conduct weekly property inspections and maintain preventive maintenance schedules with regional leadership * Track and resolve all building violations and Local Law compliance (HPD, DOB, ECB, FDNY) * Assist with annual unit inspections and maintain building safety standards * Report all property loss or liability incidents promptly to senior management Tenant Management * Manage resident move-ins/move-outs, unit inspections, and damage reports * Oversee annual recertification processes (TIC and 59s), and collaborate with legal on non-compliance * Review aged receivables, conduct rent collection outreach, and handle lease violations * Preserve all resident and property files in Yardi and physical formats Financial Oversight * Review and approve invoices in alignment with proper GL coding * Assist in budget preparation and financial reporting, including monthly variance reports Legal Support * Generate late rent notices and begin 14-day rent demand processes * Coordinate with legal team on evictions, housing court appearances, and collection outreach * Maintain accurate incident records and documentation Qualifications * Minimum 5 years of experience in affordable housing property management (Section 8, LIHTC, Mitchell-Lama, etc.) * Familiarity with landlord/tenant regulations and housing compliance * Supervisory experience across admin and maintenance teams * Proficient in Microsoft Word, Excel, Outlook; Yardi experience strongly preferred * Bilingual in English and Spanish (preferred) * Strong communication, multitasking, and organizational skills * High school diploma or GED required; college coursework preferred Location: Bronx or Brooklyn, NY Employment Type: Full-time Compensation: $95,000–$105,000 per year Why EqualAccess Every candidate placed through EqualAccess receives 6 months of post-hire coaching, mentorship, and career development support—because thriving after day one is what we care about most.

Job DescriptionSalary: $85,000 annual salary Position: Program Manager Department: Housing Morivivi Location (s): Bronx Reports To: Director of Housing Programs Classification: Full Time (Exempt) Work Model: Hybrid, 3 days in-office Compensation: $85,000 annually, non-negotiable of positions: 1 Established by Black and Latina activists in 1984, the Violence Intervention Program (VIP) is NYCs only culturally specific organization with a mission to address domestic and sexual violence within Latine communities. We provide intensive support and services to 3,500+ survivors and children every year and reach 10,000+ community members through community events and preventive education workshops. We are dedicated to developing innovative programs that meet the complex needs of our diverse community and that align with our organizational values. Moriviv Residential Program is a 51 bed scattered site safe dwelling. The goal of this program is to provide short term, emergency shelter for people fleeing domestic violence. Program staff work with each participant to develop an individualized action plan that connects them to support services and helps them secure permanent housing. Supportive services include: counseling, support groups, case management, childrens services, referrals for educational/vocational facilities, job preparation and health promotion for women and children. The Program Manager is responsible for the overall daily operations of the program and the safe dwellings. In addition to acting as VIPs primary coordinator to assure that all efforts are fully met and exceed contractual obligations (programmatic and administrative) and direct the day-to-day activities of risk management, safety/security, maintenance and client move-in/turn-over. The Program Manager is responsible for ensuring 24/7 services to all program participants and may also be called upon for late night and weekend assistance. Essential Functions: Program Management • The Program Director will ensure that the program operates in accordance with the guidelines identified by the Office of Children and Family Services (OCFS) with the operational guidelines and support of Human Resource Administration (HRA), • Manage all contracts to ensure highest degree of program performance and ensure compliance with all state and local laws, policies, regulations and procedures., • Create and maintain accurate and comprehensive data including statistical information for reporting purposes as determined by VIP and agency funders; including data on delivery of services and occupancy rates., • Supervise staff; facilitate case conferences and trainings to ensure excellent standards and efficiency in the delivery of services to clients., • Supervise the development and implementation of supportive programs for victims/survivors of domestic violence., • Develop and implement corrective action plans for the program as needed., • Develop a network of emergency services and updated staff schedules to ensure efficient delivery of services and 24 hour coverage., • Complete regular inspections of all safe dwellings, including fire inspections, and ensure maintenance (emergency and routine repairs, etc.) of all sites., • Engage, contract, supervise and approve invoices and expenditures for all goods/services required to maintain facility and support services. Coordinates bids from vendors for necessary property improvements., • Continually update operations manual for the program., • Maintain complete and accurate property files and records., • Responsible for the supervision of all property safety/security measures., • Follow-up after program audits or evaluations to improve program performance., • Monitor the programs effectiveness in reaching the goals of permanent housing, securing clients employment and establishing family stability, • Analyze, develop and implement procedures and policies to ensure quality service provision, • Ensure compliance with all child welfare mandated reporting requirements., • Perform other tasks as required, including any related supervisory and administrative duties as needed., • Establish formal relationships with Department of Homeless Services, Human Resource Administration, and other domestic violence shelters., • Oversee the development and maintenance of linkages with community-based educational, vocational, employment, and support services., • Establish linkages with appropriate community agencies for services that benefit shelter residents, to including but not limited to medical, mental health, substance abuse, child welfare., • Attend and participate in regularly scheduled agency and program meetings including supervision sessions, case conferences, agency-wide staff meetings, development meetings, etc., • Represent the agency at events including task force meetings, committee meetings, community board meetings, conferences, residential coalitions, trainings, workshops, etc., • Model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI), • Capacity building in all programs of the agency each staff member will demonstrate competency with incorporating financial literacy in the performance of their responsibilities., • Assist Human Resource Manager with the recruitment and selection of staff., • Orient and train all new staff; including staff development., • Supervise volunteer (s) and/or intern (s), • Distribute and review appropriate application material to volunteer (s) and/or Intern (s), • Determine and prepare volunteer (s) and/or intern (s) daily, weekly, or monthly schedules, • Oversee and coordinate volunteer (s) and/or intern (s) in providing VIP participants with direct services and support Qualifications: • Commitment to VIPs mission, vision and values, • Masters degree in social work, human services or comparable degrees; License preferred, • A minimum of two years of experience managing, coordinating and developing programs including directly supervising direct, social workers, case managers and/or direct service staff., • Must be fully bilingual in English/Spanish, • Experience working with shelters and/or safe dwellings, Department of Homelessness (DHS), Human Resources Administration (HRA) contracts and TANF eligibility preferred., • Must have the ability to operate office equipment such as computers, copy machine, fax machine, phone systems, etc. with strong internet and software skills; incl. Microsoft Office and client database. Competencies: • Strong knowledge of the individual, social and political effects of domestic violence on homelessness and economic sustainability., • Deep commitment to working with multicultural and diverse populations with a clear understanding/practice of cultural humility., • Must be sensitive, non-judgmental and empathic towards people experiencing domestic violence., • Capacity to de-escalate and manage crisis situations while keeping composure., • Ability to make tough decisions impacting individual families and community of program participants with compassion and care., • Ability to lead a high performing team while creating a culture of community care for one another and building trust among staff., • Commitment to transparency and honestly at all levels of program implementation., • Creative problem-solving skills and confidence with task delegation and direction., • Excellent organizational skills to manage complex documentation and procedures., • Excellent writing, communication, and documenting skills required; incl. public speaking skills., • Use effective verbal and written communication with appropriate tone, • Flexible schedule is required to meet clients needs and engage in community outreach activities (i.e., on-call; nights; weekends)., • Must be willing and able to be on call 24 hours a day, 7 days a week, • Flexibility handling frequently changing policies and requirements of government and philanthropy., • Must ensure agency, program and client confidentiality at all times. Compensation & Benefits • Full-time, exempt position, working 35 hours per week with a salary of $85,000 per year., • We cover 85% of the cost of medical (United Healthcare/Oxford), dental (Aetna) and vision (VSP) coverage for employee and spouse/children/family. Flexible Spending Accounts & Health Savings Accounts available., • Flexible PTO program, 12 paid holidays, a mid-year and end-of-year office closure., • Summer Friday schedule (optional), • Commuter benefits (Mass Transit & Parking), • 403b retirement plan, • Employee Assistance Program, • Disability & Life Insurance

Job Description Title of Position:Security Shift SupervisorFLSA Status:Non-Exempt Department:Security Reports to:Security Manager Pay: 26.27 Positions reporting to this position:Residential Aides, Security Guards Purpose of the Position The Security Shift Supervisor is responsible for ensuring that the shelter is appropriately staffed so that all residents, staff, and visitors are safe and secure during the assigned shift. The Security Shift Supervisor is also responsible for ensuring that the residents observe house rules and are following safety and security procedures. Responsibilities: • Assist in the initial intake process in partnership with the Residential Aides., • Assist clients with becoming familiar with the shelter and assist in the identification of clients who have immediate needs for services., • Conduct patrols of interior/exterior and perimeter of building and reports observations to Security Manager., • Coordinate and conduct fire drills and emergency evacuations. Conduct roll call and roll call training as scheduled., • Gather information requested for confidential investigations involving Residential Aides and Security Guards., • Supervise, coach, and train Residential Aides and Security Guards., • Complete performance evaluations for Residential Aides and Security Guards., • Manage crisis situations and inform the appropriate staff of actions taken and provide follow up., • Routinely investigate all Win incidents, prepare incident reports, and provide appropriate information to the Security Manager and the Program Director., • Continuously observe all residents and develop the ability to recognize signs of substance abuse, child abuse, criminal activity, and immediately advise the appropriate staff., • Acquire understanding of building features and potential problems., • Review the daily log book, school attendance, visitor, and resident sign-in logs., • Patrol the shelter and maintain standing posts as needed., • Conduct vertical patrols and report findings to the Security Manager., • Visit multiple units and report any and all incidents to the Security Manager and the Program Director., • Attend program and agency staff meetings, house meetings, case conferences, and training sessions., • Perform computerized client intakes and other reports on the DHS data base., • Perform other related duties as assigned. Essential Functions: • Must be able to visually observe CCTV camera., • Must be able to ascend/descend stairs in an 8-story building., • Must be able to stand and sit for long periods of time., • Must be able to lift and use a fire extinguisher. Qualifications: • Commitment to Win’s mission, vision, and values., • High school diploma or GED required; some post high school education or training a plus., • Two to three (2-3) years of experience in social services or a residential setting., • One to two (1-2) years of supervisory experience., • Valid NYS Security Guard License., • Valid NYS Fire Safety License / F80 or F58., • Maintain an updated certification in First Aid/CPR., • Must be able to make clear decisions and handle situations fairly., • Must be able to interact effectively with the Win staff and client population., • Must be able to work well under pressure and during stressful situations., • Must be familiar with CCTV systems., • Must be able to work effectively in a team environment., • Must be willing and able to remain at post beyond regularly scheduled hours for appropriate relief, if necessary., • Must be able to work nights, weekends and holidays as scheduled., • Must be able to communicate effectively in English (verbally and in writing)., • Bilingual - English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information clearly. Leads by example, doesn’t stay behind the desk, stays visible to staff and clients., • Facilitating Change: Inspire and motivate others to achieve outstanding client outcomes. Assist in overcoming resistance to change., • Managing Performance: Participate actively in team meetings and communicate client needs. Monitor performance against predetermined standards set by Win and funders. Shares constructive feedback, quickly adjusts to new demands. Holds self and staff accountable for performance at high standards. Use positive reinforcement to convey confidence in employees., • Applying and Developing Expertise: Understand and uphold all policies and procedures described in Win Employee Handbook. Use MI and TIC practices consistently and effectively. Take client issues to the appropriate people within the organization to obtain the most accurate information to meet the clients’ needs. Win is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description Title of Position: Assistant Teacher FLSA Status: Non-Exempt Department: Child Care Reports to: Head Teacher Positions Reporting to this Position: None Salary: $20.60/hour. Purpose of the Position: Under the direction of the Head Teacher, the Assistant is responsible for age appropriate activities for children and the implementation of classroom curriculum. Responsibilities: · Commit to using evidence-based practices (EBP); Motivational Interviewing (MI), Trauma-Informed Care (TIC), critical time intervention, and boundary setting, to help clients achieve their goals. · Participate in planning and implementing developmentally appropriate curricula encompassing the social/emotional, physical and intellectual needs of Win children. · Follow Win’s philosophy and goals of the Child Care program. · Attend program staff meetings, child treatment reviews, case conferences, and supervisory sessions. · Attend child care related trainings onsite and offsite. · Must be able to work evenings, weekends, holidays, and days that NYC schools are closed. · Must be able to escort children on field trips. · Conduct age-appropriate developmental assessments once an assigned child settles in the shelter. · Ensure a safe, healthy, culturally diverse, and attractive classroom environment. · Communicate regularly with parents about the needs of their children, parental concerns, and engage parents in classroom activities. · Perform related duties as assigned. Essential Functions: · Must be able to ascend /descend stairs in the building where client families reside. · Must be able to lift children on a regular basis. · Must be able to travel to other Win sites to provide childcare coverage, attend meetings and training using public transportation. Qualifications: · Commitment to Win’s mission, vision, and values. · Associates degree or Teacher’s Assistant Certification required. · Knowledge and skill relating to planning activities for infants and pre-school children. · Ability to interact in a supportive and nurturing manner with children and parents. · Must have knowledge of and have sensitivity to the needs of homeless or at-risk families. · Must submit to a medical screening to ensure good health as required by the NYC Department of Health and Mental Hygiene Bureau of Child Care. · Ability work cooperatively with others. · Excellent organizational, written, and verbal communication skills. · Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conducts informative, effective meetings with staff and communicates critical information clearly. Leads by example, doesn’t stay behind the desk; stays visible to staff and clients., • Facilitating Change: Inspires and motivates others to achieve outstanding client outcomes. Assists in overcoming resistance to change. Anticipates challenges and manages consequences., • Managing Performance: Participates actively in team meetings and communicates clients’ needs. Monitors performance against predetermined standards set by Win and funders. Shares constructive feedback, quickly and adjusts to new demands. Holds self and staff accountable for performing at high standards. Uses positive reinforcement to convey confidence in employees., • Applying and Developing Expertise: Understands and upholds all policies and procedures described in Win’s Employee Handbook. Uses EBP practices consistently and effectively. Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the clients’ needs., • Communicating and Collaborating: Values the full spectrum of diversity and inclusion for clients and staff. Communicates effectively verbally and in writing. Fosters open communication to and from the Assistant Vice President, and supervisor. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Title of Position: Assistant Teacher FLSA Status: Non-Exempt Department: Child Care Reports to: Head Teacher Positions Reporting to this Position: None Salary: $20.60/hour. Purpose of the Position: Under the direction of the Head Teacher, the Assistant is responsible for age appropriate activities for children and the implementation of classroom curriculum. Responsibilities: · Commit to using evidence-based practices (EBP); Motivational Interviewing (MI), Trauma-Informed Care (TIC), critical time intervention, and boundary setting, to help clients achieve their goals. · Participate in planning and implementing developmentally appropriate curricula encompassing the social/emotional, physical and intellectual needs of Win children. · Follow Win’s philosophy and goals of the Child Care program. · Attend program staff meetings, child treatment reviews, case conferences, and supervisory sessions. · Attend child care related trainings onsite and offsite. · Must be able to work evenings, weekends, holidays, and days that NYC schools are closed. · Must be able to escort children on field trips. · Conduct age-appropriate developmental assessments once an assigned child settles in the shelter. · Ensure a safe, healthy, culturally diverse, and attractive classroom environment. · Communicate regularly with parents about the needs of their children, parental concerns, and engage parents in classroom activities. · Perform related duties as assigned. Essential Functions: · Must be able to ascend /descend stairs in the building where client families reside. · Must be able to lift children on a regular basis. · Must be able to travel to other Win sites to provide child care coverage, attend meetings and training using public transportation. Qualifications: · Commitment to Win’s mission, vision, and values. · Associates degree or Teacher’s Assistant Certification required. · Knowledge and skill relating to planning activities for infants and pre-school children. · Ability to interact in a supportive and nurturing manner with children and parents. · Must have knowledge of and have sensitivity to the needs of homeless or at-risk families. · Must submit to a medical screening to ensure good health as required by the NYC Department of Health and Mental Hygiene Bureau of Child Care. · Ability work cooperatively with others. · Excellent organizational, written, and verbal communication skills. · Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conducts informative, effective meetings with staff and communicates critical information clearly. Leads by example, doesn’t stay behind the desk; stays visible to staff and clients., • Facilitating Change: Inspires and motivates others to achieve outstanding client outcomes. Assists in overcoming resistance to change. Anticipates challenges and manages consequences., • Managing Performance: Participates actively in team meetings and communicates clients’ needs. Monitors performance against predetermined standards set by Win and funders. Shares constructive feedback, quickly and adjusts to new demands. Holds self and staff accountable for performing at high standards. Uses positive reinforcement to convey confidence in employees., • Applying and Developing Expertise: Understands and upholds all policies and procedures described in Win’s Employee Handbook. Uses EBP practices consistently and effectively. Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the clients’ needs., • Communicating and Collaborating: Values the full spectrum of diversity and inclusion for clients and staff. Communicates effectively verbally and in writing. Fosters open communication to and from the Assistant Vice President, and supervisor. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description Title of Position: Administrative Assistant FLSA Status: Non-Exempt Department: Supportive Housing Reports to: Program Director Salary: $24.25/hr. Positions reporting to this position: None The Administrative Assistant provides administrative and clerical support to the Program Director of Supportive Housing. S/he must accurately enter Client Assistance and Rehousing Enterprise System (CARES) monthly billing, prepare billing for the Program Director’s signature and correct CARES related billing as directed by the Contracts Department designee and the Program Director. • Responsibilities:, • Commit to using evidence-based practices (EBP); Motivational Interviewing (MI), Trauma-Informed Care (TIC), critical time intervention, and boundary setting, to help clients achieve their goals., • Update the daily client list and distribute to all members of the Program Services staff twice a day., • Ensure client chart maintenance and upkeep of the chart room., • Responsible for the breakdown and storage of discharged clients’ charts., • Responsible for the timely processing and filing of Department of Homeless Services incident reports/incident report follow up and maintain confidential information., • Ensure bulletin board information is accurate and updated with internal and external information for clients and staff., • Prepare DHS monthly billing for the Program Director’s signature and submission to the Contracts Department., • Organize van schedules and initiate van requests., • Collect and submit reports to the Research and Evaluation Department., • Perform accurate Client Assistance and Rehousing Enterprise System (CARES) data input to ensure compliance with the NYS Office of Temporary Disability Assistance (OTDA) regulatory requirements, NYC Department of Homeless Services (DHS) contractual requirements and Win standards., • Schedule and coordinate trainings and events along with Social Services staff, and the Income Building staff for Win clients., • Maintain Program Services staff calendars including Paid Time Off (PTO), site trainings, and events in Microsoft Outlook Public Folders., • Maintain the Program Services telephone listing in the Win Directory in Microsoft Outlook Public Folders., • Responsible for filing, copying and faxing correspondence related to program services., • Attend meeting and trainings required by Win on and off site., • Must be able to sit at a computer for the majority of the work day., • Commitment to Win’s mission, vision, and values., • High School Diploma or equivalent., • Required to type 50 wpm and be proficient in Microsoft Word, Excel, PowerPoint and Outlook., • Detailed-oriented with excellent communication and organizational skills., • Ability to work independently as well as a team player in a fast-paced environment., • Leadership: Set an example by following Win policies and procedures. Act with a high degree of professionalism and has a good work ethic., • Facilitating Change: Deliver high quality results consistently., • Managing Performance: Interact respectfully with coworkers and vendors., • Applying and Developing Expertise: Work with the supervisor to develop and meet challenging but achievable goals. Must understand consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law

Job Description Title of Position: Administrative Assistant FLSA Status: Non-Exempt Department: Transitional Housing Reports to: Program Director Salary: $22.86/hr. Positions reporting to this position: None The Administrative Assistant provides administrative and clerical support to the Program Director of Transitional Housing. S/he must accurately enter Client Assistance and Rehousing Enterprise System (CARES) monthly billing, prepare billing for the Program Director’s signature and correct CARES related billing as directed by the Contracts Department designee and the Program Director. • Responsibilities:, • Commit to using evidence-based practices (EBP); Motivational Interviewing (MI), Trauma-Informed Care (TIC), critical time intervention, and boundary setting, to help clients achieve their goals., • Update the daily client list and distribute to all members of the Program Services staff twice a day., • Ensure client chart maintenance and upkeep of the chart room., • Responsible for the breakdown and storage of discharged clients’ charts., • Responsible for the timely processing and filing of Department of Homeless Services incident reports/incident report follow up and maintain confidential information., • Ensure bulletin board information is accurate and updated with internal and external information for clients and staff., • Prepare DHS monthly billing for the Program Director’s signature and submission to the Contracts Department., • Organize van schedules and initiate van requests., • Collect and submit reports to the Research and Evaluation Department., • Perform accurate Client Assistance and Rehousing Enterprise System (CARES) data input to ensure compliance with the NYS Office of Temporary Disability Assistance (OTDA) regulatory requirements, NYC Department of Homeless Services (DHS) contractual requirements and Win standards., • Schedule and coordinate trainings and events along with Social Services staff, and the Income Building staff for Win clients., • Maintain Program Services staff calendars including Paid Time Off (PTO), site trainings, and events in Microsoft Outlook Public Folders., • Maintain the Program Services telephone listing in the Win Directory in Microsoft Outlook Public Folders., • Responsible for filing, copying and faxing correspondence related to program services., • Attend meeting and trainings required by Win on and off site., • Must be able to sit at a computer for the majority of the work day., • Commitment to Win’s mission, vision, and values., • High School Diploma or equivalent., • Required to type 50 wpm and be proficient in Microsoft Word, Excel, PowerPoint and Outlook., • Detailed-oriented with excellent communication and organizational skills., • Ability to work independently as well as a team player in a fast-paced environment., • Leadership: Set an example by following Win policies and procedures. Act with a high degree of professionalism and has a good work ethic., • Facilitating Change: Deliver high quality results consistently., • Managing Performance: Interact respectfully with coworkers and vendors., • Applying and Developing Expertise: Work with the supervisor to develop and meet challenging but achievable goals. Must understand consequences., • Communicating and Collaborating: Value the full spectrum of diversity and inclusion. Keep the supervisor informed about progress and problems; avoid surprises. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law