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Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. At StubHub, we're not just selling tickets; we're elevating the entire live event experience. Whether it's a user's first concert or their hundredth festival, StubHub is there from the discovery to the encore. Fans and promoters alike turn to us for the safest, most convenient ticketing service, and our engineers make it all happen.Why We Need YouImagine a world where attending any live event is just a click away—a world where the excitement starts not at the gate, but the moment they decide to go. That world is built by you. Without your skills, without your dedication to enhancing the user journey through innovation and technology, the magic fades. You are the architect of dreams for millions of fans. Without you, there's no journey to begin.Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA About the team:Operations is the group of teams that are responsible for the post-purchase customer journey for fans, and is comprised of three sub-teams: Active Support, Fulfillment, and Marketplace Operations. Our Active Support division is dedicated to ensuring the best post-purchase experiences for every ticket transaction, building tools and resources for both fans and support agents. Fulfillment's mission is to make sure our customers get valid tickets to the events, building all of the systems that ensure we have zero breakage across the ticket fulfillment process. And finally, Marketplace Operations ensures that we are providing fans with the best inventory possible for every event across the globe. We are customer obsessed and experiment a lot to constantly find ways to improve consumer experience. We work hard on backing every order with our technology, so people can buy and sell tickets with confidence. Every engineer in our organization is an owner to drive innovation from ideation to delivery. We celebrate every success and build a safe environment for the engineers to grow. What You'll Do • Craft the technological backbone of our marketplace, engineering seamless experiences that connect people with their passions. Your role is pivotal, blending creativity with technology to forge connections that last a lifetime., • Develop cutting-edge software solutions that enhance the scalability and functionality of our global ticketing platform., • Leverage your deep understanding of software architecture to predict user needs before they even feel them., • Collaborate across teams to pioneer new features and services that redefine how people attend live events., • You have at least 3-4 years of professional experience in software development across multiple programming languages such as C#, Java, Python, or Go., • Your expertise extends to designing and implementing robust, mission-critical systems., • Experience designing and developing solutions to complex problems with significant business impact, • Proven ability to learn other coding languages, platforms, frameworks, and tools, • You have done non-trivial work with large language models (LLMs) or chatbots., • You've engaged with real-time ticketing systems or similar e-commerce platforms., • You have a knack for user-centric design thinking, always aiming to enhance customer satisfaction., • You thrive in dynamic, fast-paced environments and are excited by the challenge of solving complex problems., • You have a passion for live events, whether music, sports, theater, or anything in between.What We Offer:, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$165,000—$200,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking Senior Software Engineers to design and develop next-generation technologies and complex features that transform the way millions of users explore, interact with, and participate in live events worldwide. As a Senior Software Engineer, you will be an integral part of developing the team's commercial and product strategy. You will be expected to be equally focused on user needs and to exercise sound commercial judgment (not just technical judgment). Our Senior Software Engineers are essential to our company's success, so they must demonstrate initiative and enthusiasm in solving the problems they encounter. StubHub is committed to being a phenomenal and inclusive workplace. We expect you to also serve as an advocate and mentor for your team members, demonstrating leadership qualities and setting an example for those around you. Location: Hybrid (3 days in office/2 days remote) – Aliso Viejo, CA or New York, NY or Seattle, WAAbout the Team:The Supply team's mission is to simplify the lives of our large-ticket sellers by making it effortless to onboard and manage their inventory across the entire event lifecycle. We help sellers reduce operational overhead and maximize revenue through intelligent automation, streamlined workflows that move at marketplace speed, and fast, dependable experiences. Behind the scenes, we design and operate enterprise-grade, high-throughput systems that power core seller operations and handle large, dynamic datasets at scale. Our work spans multiple layers of the stack - from robust back-end services to high-performance, user-focused interfaces - ensuring sellers have a reliable, end-to-end platform they trust to run their business.What You'll Do: • Design, develop, test, deploy, and maintain impactful improvements that cross the frontend and backend code across all StubHub's platforms and products, resulting in high-quality outcomes, • Collaborate with team members to ensure best practices across our code, • Manage individual initiative priorities, deadlines, and deliverables with your technical expertise, • Mentor other team members and help many increase their technical capabilities, fostering a culture of inclusion, results-oriented execution, open innovation, and limitless creativity What You've Done:, • 5-6+ years of professional experience in software development, • 2+ years of in-depth experience with React and relevant toolsets/framework ecosystems, • Extensive experience developing robust, mission-critical systems using multiple general-purpose programming languages (e.g., Java, C#), • Demonstrated expertise in building software with one or more of the following: Infrastructure, Databases, Data Processing, Machine Learning, Distributed Systems, Security, and Privacy, • Previous experience designing and developing solutions to complex problems with significant business impact, • A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives, • Proven ability to learn other coding languages, platforms, frameworks, and tools, • Experience owning projects from the initial idea all the way to production, • Experience mentoring junior engineers What We Offer:, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000—$250,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is reimagining ticket distribution with our Open Distribution strategy — giving rights holders the tools and infrastructure to sell directly to fans through the world's largest ticketing marketplaces: StubHub and Viagogo. The Open Distribution Partnerships team enables sports organizations to control how and where their tickets are distributed, priced, and marketed — reaching over 80 million monthly event buyers worldwide. StubHub is hiring a Director, Conventions & Expos Partnerships to build and scale Open Distribution partnerships across conventions, fan events, and expos (e.g., pop culture conventions, gaming events, hobby/collector shows, and large-scale consumer/trade expos). This is a quota-carrying, high-visibility role for a true seller — someone who can originate deals, close complex partnerships, and operationalize ticket distribution for event formats that rely heavily on badges, credentials, RFID, transfers, and on-site fulfillment. You'll own the full partnership lifecycle: targeting, outreach, pitch, negotiation, contracting, onboarding, launch, and growth. You'll work cross-functionally with Product/Engineering, Ops/Fulfillment, Legal, Risk/Fraud, Marketing, and Finance to ensure each event goes live cleanly and performs Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA What You'll Do: • Business development & vertical strategy, • Build StubHub's Open Distribution strategy for Conventions & Expos: segmentation, target account list, partnership packaging, and annual plan., • Identify, pitch, and close Open Distribution partnerships with:, • Event organizers / IP owners (fan conventions, consumer shows, conference producers), • Exhibition organizers and portfolios (large multi-show producers), • Venue-owned event businesses and expo centers running ticketed events, • Own a multi-quarter pipeline: prospecting, discovery, proposals, negotiation, and close., • Deal execution:, • Lead commercial negotiations: distribution rights, primary inventory access, pricing/fee constructs, marketing & sponsorship opportunities, reporting, and launch timelines., • Close multi-year agreements and deliver measurable incremental ticket volume and revenue., • Ticketing + credentialing expertise (critical for conventions/expos), • Design the operating model by event type, including, • Ticket/badge types (single-day, multi-day, VIP, add-ons, bundles, timed entry, exhibitor/industry badges where applicable), • Credential rules and edge cases (badge activation, transfers/acceptance windows, name/email-based assignment, will-call vs ship-to-home, RFID/wristband flows), • Translate event-specific requirements into scalable onboarding checklists and partner playbooks., • Cross-functional launch & growth, • Coordinate internal stakeholders to onboard partners successfully: inventory ingestion, event creation, fulfillment rules, CX readiness, fraud/risk controls, and marketing activation., • Represent StubHub at industry conferences and at partner events (expect ~30–50% travel depending on seasonality), • Own post-launch growth: performance reviews, inventory expansion, new event adds, renewal/upsell., • Reporting & leadership, • Track and forecast pipeline health, partner performance, and commercial impact; communicate weekly/monthly updates to leadership., • 10+ years in partnerships / business development / sponsorship & exhibitor sales ideally in events, exhibitions, live entertainment, or event technology., • Experience in Ticketing for these types of events is a must, • Proven history of closing complex B2B deals (multi-stakeholder, legal/commercial complexity, multi-year value)., • Deep working knowledge of how conventions/expos run:, • Badge/credentialing models (including RFID/credential linking, on-site check-in, ticket/badge transfer rules)., • Comfort operating like a GM for your vertical: you can sell, but you also understand, launch, ops, and what makes partners successful., • Strong CRM hygiene and forecasting discipline (HubSpot or similar)., • Experience at organizers/operators known for large-scale conventions and exhibitions, • Experience working with (or selling) event ticketing + on-site operations platforms that support "on sale to on-site," including admissions/box office and RFID., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. We're rebuilding our data foundation from the ground up - and we're looking for a Senior Analytics Engineer who thrives at the intersection of data infrastructure, business context, and cross-functional collaboration. If you're excited by the idea of owning foundational systems that will power pricing, personalization, experimentation, and more—this role is for you. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA About the Team: As a Senior Analytics Engineer at StubHub, you'll be a force multiplier for the entire company. You'll build scalable data products and frameworks that empower analysts, data scientists, and business leaders to make better, faster decisions. You'll bring order to chaos, anticipate data needs before they arise, and partner with stakeholders across engineering, product, and business teams to help us unlock the full value of our data. What You'll Do: • Own the development of cross-functional data models, core business metrics, and self-service dashboards/tools., • Build, document, and maintain robust data pipelines using tools like dbt, Airflow, Snowflake, BigQuery, or Databricks., • Anticipate and solve common data access patterns across product, marketing, finance, and operations teams., • Partner closely with data scientists, analysts, and software engineers—often serving as the bridge between product needs and data infrastructure., • Define and scale analytical frameworks that support experimentation, decision-making, and business health monitoring., • Act as a domain expert in one or more business areas (e.g., pricing, supply, demand, user growth), becoming a go-to thought partner for leadership., • 5 - 10 years of experience in analytics engineering, data engineering, or business intelligence in a fast-paced, high-growth environment., • Expert SQL skills and strong proficiency in Python (or another programming language like Java)., • Hands-on experience building data pipelines and models with tools like dbt, Airflow, and Snowflake (or equivalent)., • Experience with BI tools such as Looker, Tableau, or Mode, and a strong understanding of enabling self-serve analytics., • Familiarity with both batch and streaming data processing patterns., • An ability to translate messy, real-world business problems into elegant, scalable data systems., • A collaborative mindset with a passion for partnering with non-technical stakeholders to unlock insights and drive impact., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$175,000—$250,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is attending their first event or their hundredth, we're here to support them from the moment they start searching for tickets through the moment they walk through the gate. Behind every great fan experience is accurate, timely, and trustworthy event data. That foundation is built by our Catalog team. To support StubHub's continued growth and global scale, we are seeking a Senior Software Engineer to help build and evolve the systems that power StubHub's live event catalog. This role sits at the heart of the platform and is ideal for engineers who enjoy working on data-intensive, highly reliable systems with broad company-wide impact. As a Senior Software Engineer on Catalog, you will tackle complex and ambiguous problems, design systems that scale with the live events ecosystem, and act as a technical leader within a highly collaborative engineering culture. Senior engineers at StubHub are expected to demonstrate strong ownership, technical judgment, and a bias toward impact. You will help set technical direction, mentor teammates, and ensure the systems you build are resilient, extensible, and trusted by teams across the company. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA About the team: The Catalog team forms the foundation of the StubHub consumer experience and is central to our mission of connecting people with unforgettable live events. The team is responsible for sourcing, ingesting, and categorizing live event data, storing it efficiently as the catalog continues to grow, and exposing that data through scalable and intuitive interfaces used across the company. Catalog powers critical use cases across Consumer Experience, Paid Search, Fulfillment, Customer Service, and Performance Marketing. The team also serves as the system of record for visual assets such as images and maps, playing a pivotal role in how StubHub looks and feels to millions of users each month. In addition, the team builds systems that blend automated pipelines with human and agent-assisted operations to ensure StubHub maintains comprehensive and accurate awareness of live events worldwide. As a foundational platform team, Catalog acts as an innovation engine for downstream teams, enabling richer fan experiences, more relevant advertising, and more efficient internal operations. What You'll Do • Design, develop, test, deploy, and maintain mission-critical systems that ingest, store, and serve live event catalog data at scale, • Own complex initiatives end-to-end, from early design through production launch and ongoing iteration, • Build scalable APIs and services that power consumer experiences, paid marketing, fulfillment, and internal tooling, • Partner closely with engineers, product managers, and data teams to solve ambiguous problems with significant business impact, • Ensure high standards for reliability, data quality, performance, and operational excellence in production systems, • Improve system architecture and engineering practices to support rapid growth in catalog size and usage, • 6+ years of professional experience in software development, • Extensive experience developing robust, mission-critical systems using general-purpose programming languages(e.g., Java, C#), • Demonstrated expertise in building software with one or more of the following: Infrastructure, Data Engineering, Machine Learning, API Design, and Distributed Systems, • Previous experience designing and developing solutions to complex problems with significant business impact, • A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives, • Proven ability to learn other coding languages, platforms, frameworks, and tools, • Experience owning projects from the initial idea all the way to production, • Experience mentoring junior engineers What We Offer:, • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description THE SHUBERT ORGANIZATION INC. HOUSE HEAD CARPENTER, LYCEUM THEATRE The Shubert Organization is America’s oldest professional theatre company and the largest theatre owner on Broadway. Since the dawn of the 20th century, Shubert has operated hundreds of theatres and produced hundreds of plays and musicals both in New York City and throughout the United States. Shubert currently owns and operates 17 Broadway theatres, six off-Broadway venues, and the Forrest Theatre in Philadelphia. Shubert delivers innovative ticketing solutions via its Telecharge, API distribution, and private-label technology, offering unparalleled distribution and marketing to the theatre industry and beyond. Its consumer-facing brands—Telecharge for retail ticket sales and Broadway Inbound for tour operators and the travel industry—sell millions of tickets each year. JOB TITLE: House Head Carpenter SALARY: Local 1 IATSE rates and benefits. Current Weekly Performance Rate is $3,142.25 inclusive of the 10% vacation benefit SCHEDULED HOURS: Variable schedule including up to six (6) days per week, with hours worked between 8:00 a.m. and 12:00 a.m., including evenings, weekends, and holidays. During peak periods or special events, availability up to seven (7) days per week may be required. JOB SUMMARY: The House Head Carpenter leads all carpentry and rigging operations in the theatre, supervising a team of Local 1 stagehands for load-ins, load-outs, rehearsals, performances, and maintenance. Working closely with Theatre Operations, Facilities, Theatre Management, Production Management and other department heads, this role ensures safe, efficient, and high-quality execution of all scenic, automation, and rigging needs. Strong leadership, technical expertise, and problem-solving skills are essential in this complex, live performance environment. ESSENTIAL FUNCTIONS: Responsibilities include, but are not limited to: · Lead and develop a team of Local 1 stagehands. · Supervise and perform carpentry and rigging work for all performances, work calls, load-ins, load-outs, rehearsals, and other miscellaneous calls. · Collaborate with Production Management to install all technical elements related to physical set pieces/scenery, stage deck, automation, and rigging. · Enforce and maintain safety standards in the operation of carpentry and rigging equipment. · Track and complete schedules, time sheets, and payroll for all department members. · Perform routine maintenance of the physical building. · Lift and carry up to 50 lbs. · Work comfortably at heights of up to 90 feet. · Navigate fast-paced, low-light, and/or dark conditions. QUALIFICATIONS – REQUIRED: · OSHA 30/SST certification. · Minimum of 3 years’ experience supervising teams. · Proficiency in the use and operation of saws, power tools, welding equipment, pneumatics, hydraulic equipment, and advanced theatrical rigging. · Ability to work with show employees, colleagues, and team members with patience, tact, and diplomacy. QUALIFICATIONS – PREFERRED: · Excellent leadership and management skills. · Experience administering and managing payroll. · Experience working with Broadway Technical Directors and production teams. · Experience working on tour and/or in roadhouses. · Demonstrated commitment to fostering and contributing to an inclusive work environment. · ETCP Theatrical Rigging Certified WE ARE AN EQUAL OPPORTUNITY EMPLOYER: It has been and will continue to be the policy of The Shubert Organization, its subsidiaries, and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, disability, genetic information, sex, gender, gender expression, sexual orientation, national origin, military or veteran status, or any other legally protected categories. We believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability, for both our employees and our business. We strongly encourage people of color, women, indigenous people, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people from marginalized communities, and individuals with disabilities to apply. As an Equal Opportunity Employer, we welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. For our full statement and goals for EQUITY AND INCLUSION at The Shubert Organization, please visit Powered by ExactHire:191283

Job DescriptionAbout Peak Peak is reimagining what a reservation can be — not a placeholder, but a ticket to an experience. Built in partnership with The Parker Palm Springs, a Leading Hotel of the World, we're a small remote team (~10 people) bringing hospitality-grade technology to one of the best dining scenes in the country. We're early, we're growing, and the work you do here will be visible and meaningful from day one. About the role This is a field-based Customer Success role owning our New York City market. You'll be in restaurants; working alongside owners, GMs, chefs, and front-of-house teams to make sure Peak is delivering real value to their business every day. You're not a support ticket. You're a trusted advisor. The restaurants in your portfolio will rely on you to help them get more out of the platform, improve their guest experience, and grow. You'll start by mastering onboarding and launch, then evolve the role into a full account management function; coaching customers, identifying expansion opportunities, and shaping how Peak serves the NYC market. What you'll do * Guide new restaurant partners through onboarding, from initial setup to confident, independent use of Peak * Run hands-on training sessions with diverse teams — front-of-house staff, managers, and ownership * Serve as the primary point of contact for your portfolio of NYC accounts, visiting restaurants on a proactive cadence and when issues arise * Monitor account health to get ahead of churn, and coach customers on features that drive measurable impact * Identify natural upsell and expansion opportunities and collaborate with sales to close them * Feed NYC customer insights back to product and leadership — you'll be a key voice in how we develop the platform What you bring * 3–4 years in a customer-facing role — customer success, account management, or client services * You communicate clearly and adapt quickly, whether you're explaining a technical issue to a chef or presenting a business case to an owner * You're comfortable walking into a busy restaurant during dinner service and getting things done * You're self-directed and manage your own time and territory without needing a lot of hand-holding * Based in New York City with reliable access to transportation across the five boroughs You'll stand out if you have * Hands-on experience in restaurant or hotel operations — if you've managed a dining room or worked in F&B, you already understand our customers better than most * Familiarity with restaurant technology (POS systems, reservations platforms, or similar) * Experience building or formalizing customer success processes at an early-stage company We encourage you to apply even if you don't check every box. If you have a background in hospitality and are looking to transition into tech, we'd especially love to hear from you. Logistics * Field-based role in New York City; in-market travel required * Flexibility to meet customers when it works for them, including occasional early mornings or evenings Compensation Base Salary: $115,000 – $125,000 OTE (On-Target Earnings): $145,000 – $160,000 Variable Component: Up to $35,000 tied to retention and NPS/CSAT. As this role evolves there is also an opportunity to share in expansion revenue. Benefits: Health, dental, vision, commuter benefits, PTO Compensation Range: $115K - $125K

Job DescriptionAbout Away We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone. Join The Crew We are hiring a Manager, Customer Experience to lead our Customer Experience team. This position reports to the Sr. Operations Manager, CX, and takes Away further by overseeing the daily execution and long-term strategy of our global support operations. You will act as a key advocate for our customers, bridging the gap between frontline feedback and cross-functional solutions to ensure a seamless, high-growth service model. In addition to the responsibilities below, this position will oversee a team of Senior internal CX Associates and manage our offshore BPO partner team. What you’ll do as the Manager, Customer Experience * You’ll lead, mentor, and develop a high-performing CX organization, including direct management of internal teams and strategic oversight of our BPO operations to ensure a cohesive service experience * You’ll define, monitor, and optimize departmental KPIs and SLAs across all channels, identifying long-term performance trends and implementing strategic pivots to improve global service delivery * You’ll drive accountability with offshore partners by leading regular business reviews, auditing quality assurance standards, and ensuring staffing levels are optimized to meet seasonal demand and budgetary targets * You’ll manage escalations and exceptions, maintaining a deep connection to the customer experience and frontline workflows by periodically engaging in direct ticket handling to identify friction points and coaching opportunities * You’ll oversee the new hire onboarding and experience, driving continuous learning with CX Enablement and L&D to identify skill gaps and enhance an education roadmap aligned with achieving operational excellence * You’ll analyze customer sentiment and operational data to identify systemic gaps, preparing and presenting performance reports and actionable recommendations to leadership * You’ll foster a culture of continuous improvement and high engagement, building a robust talent pipeline and bench through active coaching, career pathing, and performance management Who you are * You have a minimum of 5 years of experience in Customer Experience or Retail Operations, with at least 2 years in a formal people management role * You have a proven track record of managing offshore or outsourced (BPO) partners and maintaining quality standards across global teams * You have expertise in CX metrics (CSAT, NPS, FRT, AHT) and a demonstrated ability to move these levers through process improvement and strategic pivoting * You are familiar with CX technology stacks (e.g., Kustomer, Zendesk, Gladly, Salesforce), quality assurance platforms (e.g., MaestroQA); experience with CX AI technology is strongly preferred, but not required * You have past experience translating complex customer data into actionable insights for cross-functional teams, including senior leadership * You have experience leading teams through high-growth environments or seasonal surges (e.g., peak holiday periods) with a calm, solution-oriented approach * You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand * You’re agile, and motivated by a fast-paced and ever changing environment * You’re passionate about transforming travel for all (but that’s a given!) Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you. Who We Are * We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings. * We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential. * We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique. What We Offer Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors, including scope and qualifications for the role, skillset, and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment. * Compensation: $85,000-105,000 annually * This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company * Equity Grant: commensurate with level determined at the discretion of the company * Benefits Overview: * Take care of yourself and your family through our health insurance offerings * Invest in your future by participating in our 401(k) (with a company match!) * Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave - just to name a few!) * Build your travel uniform through discount codes, product stipends, and giveaways * Give back through company-sponsored volunteer and charitable opportunities How We Work This is an office-based position that works from our Soho, NYC office four days a week. Our working hours are 9am-6pm et, but we embrace a common-sense approach to flexibility in the workplace. It’s about being present, engaged, and balancing work with real-life needs. Our Commitment As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work. EEOC Statement: Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at . Compensation Range: $85K - $105K

Job Description The role… At Soho House an Executive Chef is responsible for planning, organizing and leading the Kitchen Department according to company, local and regional policies as well as standards. The Executive Chef is involved in all facets of the business but is extremely operational and not adverse to being on the line and managing expo and ticket times. In this role, the Executive Chef encompasses strong business acumen works well under pressure and in demanding fast-paced environments. In addition to managing large teams, seasonal menus and events. Responsible for preparing and maintaining the kitchen budget in conjunction with the General Manager and Head Chef, North America as well as assuring the highest standards for health, sanitation and safety standards necessary in food handling and overall cleanliness. A successful Executive Chef leads a successful team and owns the overall kitchen budget as well as implements innovative systems to increase revenue streams. Key measurables for this can be determined by analyzing labor, food cost, quality of product, consistency and recipe management / development. Main Duties… • Influential leader and operational Chef with proven experience that delivers effective and efficient Culinary Programs, team management and profit-driving dining experience(s), • Oversee Back of House (BOH) operation (Pastry, Production, Pizza, Pasta and Specialty Cooks) team including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. As well as staff performance, conducting appraisals and strategize with leadership to assess staff performance and development while maintaining professional relationships, • Adhere to health and safety policy (I.e. IIPP, worker's comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable, • Delegate tasks to team and complete daily check lists that support anticipated business levels, production, a-la-carte orders, special request, events, dietary restrictions and ensure team follows proper allergy procedure, • Responsible for educating and training staff on safe work habits and proper process as well as procedure if encountered with a dangerous or unsafe situation, • Create, implement and enforce process to run an effective and efficient kitchen while maintaining the highest-level of standards, food quality, COGS and minimized margins to increase profits without sacrificing taste or member / guest experience, • Purchase and produce top-quality food to create seasonal menus, maintain recipes, pictures and specifications are followed as well as update signage and displays for dates, food displays for quality, cleanliness and food safety, • Ensure teamwork and synergy exists between the front and back of house staff through proper communication and delegate tasks and staff tasks to ensure smooth service and kitchen operations, • Collaborate with Marketing/Events department on menu creation, food preparation, food costs, quality food service and product are delivered., • Minimum of 7+ years' experience working in a similar volume-based business, • Culinary trained and professional who is passionate and curious to develop and grow as a Chef, • Experienced managing P&L's, labor, purchasing, vendors and quality control while providing results in revenue, • Must possess consistent and stable work experience & encompass the desire to operationally support the business as an individual contributor and leader, • Must encompass Food Serve Safe certification and have experienced with local sanitation regulations, • Well-versed and timely email etiquette as well as written and verbal communication, • Experienced in training, leading and executive production and a-la-carte dining experiences, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$150,000—$150,000 USD

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB The Customer Support Manager will oversee the day-to-day execution of RADAR's frontline support operations, leading a team responsible for triage, troubleshooting, escalation, and customer communication across a complex hardware–software ecosystem. You'll partner closely with the Engineering and triage team, NOC, Solutions, and Customer Operations & Experience to refine processes, enhance documentation, strengthen tooling, and ensure our support function is fast, reliable, and customer-centric. This role blends operational leadership with hands-on technical oversight, keeping a close pulse on support quality, accelerating resolution times, managing ticket workflows, and delivering clear, actionable reporting to our customers and internal teams. This role is ideal for someone with strong experience supporting B2B SaaS and IoT products, who understands the nuances of hardware + cloud systems and has foundational knowledge of retail technology environments. Responsibilities: • Lead, coach, and develop RADAR's frontline support team; oversee daily ticket flow, prioritization, and response quality., • Ensure timely, accurate troubleshooting across sensors, controllers, the RADAR cloud platform, APIs, and store-level integrations., • Maintain high support quality by reviewing cases, providing feedback, and ensuring consistent communication standards., • Produce customer-facing reporting on ticket trends, root causes, resolution times, and ongoing improvements., • Collaborate with broad stakeholder teams on issue resolution and long-term fixes., • Own improvements in support documentation, playbooks, troubleshooting guides, and external knowledge bases., • Support tooling ownership, helping optimize workflows in Zendesk, Jira, Confluence, internal Support tooling, and reporting dashboards., • Identify recurring issues, quantify impact, and help drive improvements across product, deployment, engineering and support processes., • Ensure SLAs, on-call coverage, and escalation protocols are followed consistently., • Contribute to global support readiness as RADAR expands into new regions, including documentation and process scaling.ABOUT YOURequired:, • 6+ years of experience in B2B SaaS, IoT and hardware systems customer support, including at least 3 years in a manager or team lead role., • Strong understanding of cloud platforms, APIs, hardware/software interactions, and basic networking., • Excellent analytical troubleshooting skills; comfortable reviewing logs, dashboards, system behavior, and API responses., • Experience driving frontline support operations: triage management, quality reviews, scheduling, and SLA adherence., • Skilled in documentation, process structure, and building/improving support workflows., • Comfortable collaborating with cross-functional partners in engineering, operations, and customer environments., • Proficiency with tools like Zendesk, Jira/JSM, and other Atlassian products;, • Exceptional customer service skills with a problem-solving attitude, • Strong organizational and time management skills with the ability to prioritize and manage multiple tasks, • Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical usersPreferred:, • Experience supporting RFID, IoT hardware, edge devices, or similar hardware ecosystems., • Familiarity with retail technology support - store systems, network environments, device troubleshooting, or similar., • Experience supporting large multi-site retail chains or enterprise deployments., • Understanding of retail networking (meraki/cisco), PoE, VLANs, and common in-store constraints, • Background in incident management, on-call rotations management, and support., • Ability to create or maintain dashboards for reporting (SQL or low-code)., • Experience working with Grafana, Looker, or other monitoring platforms., • Ability to perform lightweight debugging using SQL, basic scripting, or API tools (Postman, cURL), • Ability to use search functions in BigQuery; familiarity with SQL and Looker (or similar BI tools), • Experience with ITSM tools and knowledge of ITIL best practices preferredWHAT YOU'LL DOIn your first 30 days, you will:, • Learn Radar's mission, technology stack and core values., • Complete onboarding and security compliance training., • Develop strong understanding of RADAR sensors, controllers, cloud platform, and support workflows., • Shadow support rotations to observe triage, escalation, and troubleshooting flows., • Review existing documentation, SLAs, tooling configs, and reporting gaps., • Build an initial assessment of quality, speed, and common case patterns.In your first 60 days, you will:, • Begin optimizing triage workflows, ticket routing, and communication templates., • Establish baseline dashboards for SLA measurement, ticket analytics, and team performance., • Publish or refresh key knowledge base articles and troubleshooting guides., • Implement early improvements in tooling, tagging, automation, or reporting., • Strengthen cross-functional working rhythms with Engineering and Deployment.In your first 90 days, you will:, • Fully own daily customer support operations - load balancing, quality control, training, and reporting., • Deliver a support improvements plan outlining upgrades to processes, documentation, and tooling., • Launch updated customer-facing reporting and internal dashboards., • Build a stronger coaching, QA, and review framework for support agents. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job Description JOB SUMMARY: The Marketing & Revenue Analyst at OGX Productions plays a vital role in supporting marketing initiatives and ticketing operations across our diverse portfolio of location-based entertainment experiences. This position combines project management, data analysis, and operational support to drive ticket revenue and enhance marketing effectiveness. The ideal candidate will bring strong organizational capabilities, quantitative skills, and a foundational understanding of both marketing and live entertainment industries. Working closely with both the Director and Manager of Marketing & Ticket Revenue, this role contributes to campaign execution, performance tracking, and operational excellence while working to optimize integrated marketing and guest revenue strategies. This position serves as an excellent growth opportunity for a detail-oriented professional looking to advance their career in entertainment marketing and revenue management. This position is remote and can be located anywhere in the U.S. DUTIES & RESPONSIBILITIES (include but are not limited to): • Data Management & Analysis: Collect, organize, and analyze ticketing & ancillary data to identify sales trends, customer behavior patterns, and revenue opportunities. Prepare regular performance reports and dashboards for marketing campaigns, ticket sales, and ancillary guest revenue streams. Support marketing and revenue strategy team in building comprehensive sales/marketing/revenue summaries., • Project Management: Organize and track multiple marketing and ticketing projects simultaneously, maintaining project timelines, coordinating deliverables across teams, and ensuring milestones are met on schedule. Create and maintain project documentation, status reports, and action item tracking., • Marketing Support: Assist in the execution of integrated marketing campaigns across digital and traditional channels. Coordinate asset delivery, maintain marketing calendars, and support campaign tracking. Help maintain brand consistency across all marketing touchpoints and ticketing platforms., • Ticketing Operations Support: Support day-to-day ticketing operations including inventory management, pricing updates, and system maintenance. Assist with platform audits, troubleshooting, and coordination with third-party ticketing vendors. Help ensure price parity and brand compliance across all sales channels., • Guest Revenue Strategy: Tabulate and track all ancillary guest revenue streams and work with Director to build strategic customer composites that inform ever-evolving revenue optimization tactics. Recognize and identify purchasing trends to maximize total spend per customer., • Partner & Vendor Coordination: Assist in managing relationships with brand/IP partners, marketing agencies, and ticketing platforms. Coordinate communications, track deliverables, and maintain partner documentation. Support the team in optimizing partner processes and identifying growth opportunities., • Customer Experience Support: Monitor customer feedback related to ticket purchasing and event experiences. Assist the Guest Experience team in identifying trends and developing solutions to common customer issues. Support quality assurance testing of ticketing systems and user experience improvements., • Reporting & Analytics: Generate and distribute regular reports, both internally and with partners, on campaign performance, ticket sales, and customer metrics. Maintain data integrity across multiple systems and platforms. Support ad-hoc analysis requests and contribute insights for strategic planning., • Bachelor's degree in Business, Marketing, Data Analytics, Hospitality, Tourism, or related field preferred, or equivalent combination of education and experience, • 3-5 years of experience in marketing, events, ticketing, tourism, or related field, • Experience with live entertainment venues (sports, concerts, theatre, conventions, exhibitions, attractions, museums, or location-based entertainment) strongly preferred, • Strong organizational and project management skills with proven ability to handle multiple priorities, • Demonstrated quantitative aptitude with experience in data management, analysis, and reporting, • Proficiency in Microsoft Excel/Google Sheets required; experience with data visualization tools (Tableau, Power BI) a plus, • Basic understanding of marketing concepts including digital marketing, social media, and traditional advertising, • Experience working with brand or IP partners preferred, • Background in tourism, hospitality, or destination marketing preferred, • Experience with ticketing platforms (ShowClix, Ticketmaster, Tessitura, or similar) advantageous, • Strong written and verbal communication skills with attention to detail, • Self-motivated with ability to work independently in a remote environment, • Willingness to learn and grow within the organization Original X Productions are the operators of premier worldwide location-based entertainment experiences including The FRIENDS™ Experience and Hershey Super Sweet Adventure. Our team are guest experience focused storytellers who are passionate, strive for excellence, committed to safety, and value fun in everything they do! The salary range for this role considers a range of variables used in making compensation decisions and may include but is not limited to; experience, training, licenses, certifications, skill sets, business needs, travel. Compensation decisions are dependent on the unique variables that are present. A reasonable estimate of the current range is $70,000-$85,000 This range has not been adjusted based on the geographic location of the successful incumbent. Powered by JazzHR LJr08WFydk

Job Description ABOUT PARITY: Buildings in our beautiful cities, where we live and work, are producing 40% of the CO2 going into our atmosphere and contributing to climate change. We need to HEAT, VENTILATE, and AIR CONDITION our buildings 24/7. Most of the energy consumed in a building is for our comfort, but 50% of it is wasted! This is because buildings have little to no technology to control this. Parity is a Remote HVAC Optimization as a Service company. We remotely control and optimize HVAC systems 24/7/365 to deliver automatic energy savings and revenue to multifamily residential buildings and hotels. Using advanced algorithms, Parity can predict the amount of energy needed ahead of time to operate a building to meet its occupants' demands and adapt the building's systems and machinery in real time. We save our customers: • Time - we automate setpoint adjustments and demand response protocols. Our Pi (Parity Insights) dashboard provides early alerting services when things go down., • Money - Parity contractually guarantees the savings that we expect to deliver to our multifamily customers. We also unlock additional revenue through the automation of grid services. We are looking for an Operations Intern to join our team and support our Operations Analyst in driving process improvements across the company. In this role, you will help identify inefficiencies, implement streamlined workflows, and support cross-team initiatives that enhance overall productivity. This is an excellent opportunity for someone eager to start a career in climate technology and gain hands-on experience in operations, while contributing to meaningful impact in the energy space. We are seeking someone who is proactive, curious, and passionate about learning and making a difference. RESPONSIBILITIES: • Draft and send purchase orders to vendors for active projects., • Generate proposals and contracts for the Sales team., • Enhance the functionality of Asana using Zapier and other tools, including improving organizational structure and integration with Salesforce., • Support the ongoing cleanup and optimization of Salesforce data and processes., • Assist the Operations Analyst in collaborating with cross-functional teams to identify and implement process improvements., • Prepare required deliverables for utility incentive programs including program applications, energy savings calculations, and/or project closeout documentation., • Maintain and improve Salesforce proposal and contract automation capabilities., • IMPORTANT: This role is partially funded by NYSERDA. As such, you must be a current student at a university or college located in New York State or have graduated from a university or college located in New York State no more than 12 months prior to your start date., • You have the ability to commute to our Midtown Manhattan office 2-3 days a week, • You are detail oriented and well organized, • You are proficient with Microsoft Excel and Microsoft Word. Experience with Salesforce, Asana, Zendesk, Zapier is a plus, • You are eager to grow, learn and tackle new opportunities in a fast-growing startup environment, • You are a quick learner, and only need to be shown something once before doing it yourself, and then going back to improve the process Join our organization in a key role during a period of tremendous growth and directly contribute to its future success. Contribute to a world-changing product that is working to make the world a better place through reduced CO2 emissions in multifamily buildings. Have the autonomy to learn and grow in a fast-moving, start-up environment. OTHER GREAT STUFF: • Benefits: Parity offers a comprehensive health benefits package - health is wealth!, • Flexible work environment: This role will be a hybrid position where you’ll be expected to work from our Midtown Manhattan or Downtown Toronto office at least two days a week and attend in-person meetings, events and other obligations as necessary, • Purpose and Impact: We hire top talent that cares about the social impact and vision, to help make urban living sustainable. It makes a difference to work alongside a group of individuals who are all dedicated and passionate about creating positive change., • Training and development: Each employee has a $1,000 training allowance that can be used however they like, as long as it supports their role or growth within the company. Parity welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Powered by JazzHR O2V2uO31uR

Job Description Tea Around Town (teaaroundtown.com), our recently launched product, is an elegant tea room experience atop a double decker bus. Since launch, Tea Around Town has gained significant popularity and has been featured on NBC News, Time Out, etc. Our goal is to offer world class white glove service consistently to customers, while catering to demanding schedules and achieving cost efficiency. Powered by in-house technology, TopView Group creates unique global experiences. Our rapidly growing portfolio of products includes: hop-on hop-off bus tours in NYC and London, special events i.e. Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours, walking tours, and Attraction Pass. As we continue to expand vertically and horizontally, we operate in a fast-paced environment and value entrepreneurial spirits. Supervisor Responsibilities: • Coordinate daily schedules and ensure appropriate coverage for staff, • Confirm daily trips with calendar and reservation reports, • Communicate and coordinate with the NYC kitchen daily counts and assistance, • Ensure all materials needed for the day are sent with the Tea Bus operation, • Provide relief where needed amongst staff, • Maneuver to assist cover any call outs, • Facilitate ticket scanning and customer boarding, • Coaching and training as needed., • Report any inventory/bus needs., • Communicate daily operations in comprehensive reports, • 1 year previous leadership experience in the restaurant industry, • Knowledge of culinary terminology and food preparation techniques is beneficial., • Strong time management skills to prioritize tasks effectively., • Excellent customer service skills to provide a positive dining experience for guests., • Ability to work in a fast-paced environment while maintaining attention to detail, • Ability to consistently work weekends (ever Friday, Saturday, and Sunday) Benefits: • Health insurance, vision, dental, • PTO Powered by JazzHR AJZJYWm32U

Job DescriptionVP, VIP Sales & ServiceLive events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories. The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be. TicketManager is an official partner of the New York Jets, Philadelphia Eagles, Philadelphia Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, Seattle Seahawks, and a partner of over 50 professional and college sports teams, franchises, universities and technology providers. TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA, NFL, NCAA, and NASCAR. In addition to our market-leading software platform, TicketManager is rapidly scaling a fully integrated marketplace that allows corporate customers to buy tickets and sell unused inventory directly inside the TicketManager platform by partnering with leading marketplaces and ticketing companies. We are looking for a VP, VIP Sales & Service to own and scale this business into the market‑leading platform for corporate ticket buying and selling. This executive will lead strategy, P&L, operations, partner ecosystem, and sales execution across TicketManager’s VIP and All Access lines of business, turning a fast‑growing offering into a scalable business. The VP, VIP Sales & Service will report into the CRO and lead a team of 5+ while shaping strategy and owning day‑to‑day execution. This is a highly strategic and very hands‑on role for a builder who thinks like an owner and loves marketplaces, live events, and operational excellence. Responsibilities Marketplace Strategy & P&L Ownership • Own the overall strategy, P&L, and roadmap for TicketManager’s VIP (buy) and All Access (sell) marketplace businesses, with a focus on driving sustainable, profitable growth and stickiness to the software platform., • Serve as the business owner for the marketplace business and work cross-functionally with stakeholders across Sales, Marketing, Product, Engineering, Finance, and Customer Success.Customer Growth & Commercial Execution, • Define and own the overall growth strategy including pricing, positioning, customer segmentation, and account expansion plans., • Own the sales strategy and develop playbooks that allows the team to scale sustainably., • Manage the sales team supporting VIP and All Access (hiring, training, quotas, coaching, performance management, and budgeting).Supply & Partner Management, • Lead relationships with strategic partners, primary rights holders and marketplaces, including negotiating commercial terms, securing priority supply, and managing SLAs and performance., • Build a scalable partner strategy and playbook: onboarding, business reviews, incentive structures, and quality standards.Operating Model, Systems & Processes, • Design and implement the long‑term operating model for the marketplace, including workflows, staffing models, coverage, and escalation paths., • Partner with Product and Engineering to ensure marketplace systems (internal tools, partner integrations, pricing engines, and ticket delivery) are robust, scalable, and tightly integrated into the TicketManager platform., • Build a data‑driven culture in the marketplace business: define metrics, build dashboards, and run experiments to improve pricing, conversion, and utilization., • Streamline payments processes to reduce friction, minimize operational overhead, and optimize costs (e.g., fees, chargebacks, manual reconciliations)., • Experience: 7-10+ years of overall experience with experience in marketplaces, ticketing, live events, or related B2B/B2B2C businesses; at least 2+ years in leadership roles owning P&L and managing a team., • Marketplace & Ticketing Expertise: Deep understanding of supply/demand dynamics, pricing, and economics in a marketplace environment; experience with ticketing, live events, or sponsorship inventory is strongly preferred. Relationships with primary ticketing providers, secondary marketplaces, and hospitality re-sellers preferred., • Partner & Vendor Management: Proven track record negotiating complex commercial agreements and managing strategic partners, ideally including primary rights holders and/or marketplaces., • Operational Excellence: Demonstrated ability to design and scale operational models, streamline workflows, and use systems and automation to drive efficiency and consistency., • Commercial Leadership: Experience leading sales or revenue‑adjacent teams—setting quotas, coaching reps, and aligning incentives to business outcomes. Comfort presenting to—and negotiating with—senior executives at enterprise clients., • Data‑Driven Decision Making: Strong analytical skills with the ability to structure problems, interpret data, and turn insights into action. Comfortable building business cases and evaluating ROI trade‑offs., • Cross‑Functional Influence: History of partnering effectively with Product, Engineering, Finance, and Marketing to deliver integrated customer experiences and hit aggressive growth targets., • Leadership & Style: Hands‑on builder who brings clarity, ownership, and urgency. Thrives in a fast‑growing, sales‑led environment with high expectations and high visibility.TicketManager Highlights, • $175,000 – $200,000 base salary + variable compensation, • Role is In-Office, Monday-Friday (Calabasas, CA or NY, NY), • 401k & Company Match, • Health Benefits (Medical, Dental, Vision), • Unlimited PTO, • $250 Quarterly Live Event Credit, • Monthly Happy Hours & Volunteering, • Fun Company Perks, • Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row, • Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR Nh3whI1tYL

Job Description Are you a results-driven leader who thrives on developing high-performing teams and delivering exceptional guest experiences? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture, and take your leadership career to the next level. With competitive compensation, a culture focused on growth, and a strong support system, this is your opportunity to make a lasting impact. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. About Us FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. Compensation and Benefits We offer one of the most comprehensive compensation and benefits packages in the industry: • Base salary ranging from $60,000 to $70,000, depending on experience and store assignment, • Annual bonus opportunities with the potential to earn up to $72,540 additional pay, based on performance and company success, • Paid 13-week training program through the Ashley Sales Academy, • Quarterly and annual performance awards, • 401(k) plan with company match, • Paid time off, holiday pay, and a paid day off for your birthday, • Medical, dental, and vision insurance with plans starting at $25 per week, • Employee discounts on Ashley products, • Referral bonuses of up to $1,000 for successful candidate referrals Our Culture and Team Member Programs At FDE, we foster a culture of accountability, growth, and recognition. We actively seek employee feedback and invest in meaningful programs to support our team and communities: • Hope to Dream: Every mattress purchase helps provide beds to children in need, • Give a Day: One paid day annually to volunteer with an approved nonprofit organization, • Corporate Chaplains: Confidential support for personal, family, and wellness matters, • Life Resources: Quarterly wellness events on finance, relationships, and health, • Team Member Relief Fund: Financial support for unexpected life events, • SmartDollar: Free financial education and budgeting platform for employees Your Role: Sales Manager As a Sales Manager, you will be responsible for leading, developing, and managing the performance of the sales team. You will create a culture of accountability and success, focusing on driving KPIs, guest satisfaction, and overall store performance. You will lead by example on the sales floor, ensuring team engagement and alignment with company goals and values. You will have a designated 'Home Store' at one of our New Jersey locations; Fairfield, Paramus, Secaucus, Union, Bay Plaza, Nanuet - with the expectation for you to be flexible in working location according to meet the business need. Key Responsibilities Sales Leadership and Coaching • Lead and execute FDE's seven critical sales leadership processes, • Manage team staffing levels to align with traffic and sales volume, • Support the onboarding and development of new team members, • Coach and performance manage associates to achieve sales excellence, • Oversee consistent execution of the Ashley Proven Sales Process, • Guide prospecting and follow-up to build a strong pipeline of customers, • Ensure sales practices meet company compliance and quality standards, • Maintain a consistent presence on the sales floor to coach and support staff (Position to Impact) Leadership Development • Apply leadership tools and best practices in daily management, • Attend required training including leadership development and product/vendor sessions, • Mentor future leaders including Assistant Managers, Coaches, and Managers-in-Training Daily Operations and Motivation • Lead energizing morning huddles and coaching scrimmages, • Assign team opportunities and participate in guest interactions, • Review and manage staffing-to-traffic ratios and store KPIs Sales and Performance Metrics • Achieve store sales budgets based on store tier, • Improve sales KPIs including close rate, sales per guest, and average ticket, • Monitor and drive success across categories such as protection plans, sleep products, and financing, • Track Net Promoter Score (NPS) and Total Piece Exception Rate Operational Excellence • Ensure all activities align with the company's mission, values, and operational standards, • Participate in weekly "Perfect Store Visit" meetings to review store readiness and performance, • Maintain a clean, organized, and guest-ready showroom environment Schedule Requirements • Full-time, minimum of 45 hours per week including weekends, • Availability during holiday periods and business-critical dates, • Two scheduled days off per week, with exceptions during peak periods, • Regular, in-person attendance at the assigned store location is required Qualifications • High school diploma or GED required; associate or bachelor's degree preferred, • Previous leadership experience in a fast-paced retail environment, • Strong ability to coach, lead, and drive performance through others, • Effective communicator with strong interpersonal and motivational skills, • Ability to foster teamwork and build strong internal relationships, • Highly organized with the ability to adapt to changing priorities, • Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn company systems Job Type Full-time Benefits Health insurance, Dental insurance, Vision insurance, Life insurance, Paid time off, 401(k) with employer match, Employee discount, Paid training program

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is reimagining ticket distribution with our Open Distribution strategy — giving rights holders the tools and infrastructure to sell directly to fans through the world's largest ticketing marketplaces: StubHub and Viagogo. The Open Distribution Partnerships team enables sports organizations to control how and where their tickets are distributed, priced, and marketed — reaching over 80 million monthly event buyers worldwide. StubHub is hiring a Director, Conventions & Expos Partnerships to build and scale Open Distribution partnerships across conventions, fan events, and expos (e.g., pop culture conventions, gaming events, hobby/collector shows, and large-scale consumer/trade expos). This is a quota-carrying, high-visibility role for a true seller — someone who can originate deals, close complex partnerships, and operationalize ticket distribution for event formats that rely heavily on badges, credentials, RFID, transfers, and on-site fulfillment. You'll own the full partnership lifecycle: targeting, outreach, pitch, negotiation, contracting, onboarding, launch, and growth. You'll work cross-functionally with Product/Engineering, Ops/Fulfillment, Legal, Risk/Fraud, Marketing, and Finance to ensure each event goes live cleanly and performs Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA What You'll Do: • Business development & vertical strategy, • Build StubHub's Open Distribution strategy for Conventions & Expos: segmentation, target account list, partnership packaging, and annual plan., • Identify, pitch, and close Open Distribution partnerships with:, • Event organizers / IP owners (fan conventions, consumer shows, conference producers), • Exhibition organizers and portfolios (large multi-show producers), • Venue-owned event businesses and expo centers running ticketed events, • Own a multi-quarter pipeline: prospecting, discovery, proposals, negotiation, and close., • Deal execution:, • Lead commercial negotiations: distribution rights, primary inventory access, pricing/fee constructs, marketing & sponsorship opportunities, reporting, and launch timelines., • Close multi-year agreements and deliver measurable incremental ticket volume and revenue., • Ticketing + credentialing expertise (critical for conventions/expos), • Design the operating model by event type, including, • Ticket/badge types (single-day, multi-day, VIP, add-ons, bundles, timed entry, exhibitor/industry badges where applicable), • Credential rules and edge cases (badge activation, transfers/acceptance windows, name/email-based assignment, will-call vs ship-to-home, RFID/wristband flows), • Translate event-specific requirements into scalable onboarding checklists and partner playbooks., • Cross-functional launch & growth, • Coordinate internal stakeholders to onboard partners successfully: inventory ingestion, event creation, fulfillment rules, CX readiness, fraud/risk controls, and marketing activation., • Represent StubHub at industry conferences and at partner events (expect ~30–50% travel depending on seasonality), • Own post-launch growth: performance reviews, inventory expansion, new event adds, renewal/upsell., • Reporting & leadership, • Track and forecast pipeline health, partner performance, and commercial impact; communicate weekly/monthly updates to leadership., • 10+ years in partnerships / business development / sponsorship & exhibitor sales ideally in events, exhibitions, live entertainment, or event technology., • Experience in Ticketing for these types of events is a must, • Proven history of closing complex B2B deals (multi-stakeholder, legal/commercial complexity, multi-year value)., • Deep working knowledge of how conventions/expos run:, • Badge/credentialing models (including RFID/credential linking, on-site check-in, ticket/badge transfer rules)., • Comfort operating like a GM for your vertical: you can sell, but you also understand, launch, ops, and what makes partners successful., • Strong CRM hygiene and forecasting discipline (HubSpot or similar)., • Experience at organizers/operators known for large-scale conventions and exhibitions, • Experience working with (or selling) event ticketing + on-site operations platforms that support "on sale to on-site," including admissions/box office and RFID., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description Job Title: Associate, Product Support Team: Product Location: In-Person in Atlanta (GA), Chicago (IL), New York City (NYC), or Newark (NJ) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. About The Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate, Product Support, who will own the administrative and support functions for third-party platforms at Braven. You will play an integral role in supporting Braven's flagship product, the Accelerator course. You will support Braven Fellows, Leadership Coaches, Graders, and internal teammates as they navigate the course by responding to tickets, customizing courses for each Higher Education Partners, and triaging issues as they surface throughout the semester. You will serve as a subject-matter expert for our third-party platforms, developing an understanding of how updates to those platforms could impact work across the organization and sharing those learnings with key stakeholders. You will also perform quality assurance checks on the functionality of new engineering fixes and features, and make recommendations that help to support translating the problems you see, through those checks, into recommendations that help solve issues more efficiently. This role is on the Product Team and reports directly to the Director, Product Support. What You'll Do Product Enablement & Support (60%) • Monitor and triage the ticketing queue: Review incoming tickets for urgency, impact, and root cause signals; assign/escalate appropriately and ensure nothing slips through the cracks., • Support ticket quality and follow-through: Gather missing context, reproduce issues, document clear steps-to-recreate, and resolve, and coordinating with Product/Engineering., • Spot patterns and prevent repeat issues: Analyze ticket themes to identify trends and or process improvements., • Maintain customer-facing clarity: Provide timely, empathetic updates on ticket status and workarounds; set expectations on timelines and resolution paths while protecting trust., • Design and implement trainings on core products for staff who interact with products in their roles., • Collaborate across key stakeholders to determine the scope and capacity needed for new product launches and ongoing support., • Evaluate product support infrastructure and identify areas of risk and standard operating procedures for customers and staff., • Serve as one of the central points of contact on the Product Support team for Braven's core technology products, inclusive of fully understanding the functionality of the third-party platforms, • Support the creation of communication plans for the rollout of new features or bug fixes across key stakeholders (internal and external), • 1-3 years of Customer Experience or experience in a technical support role, • Proficiency in a ticketing system software, such as Jira Service Management, Zendesk, or others, • Familiarity with Salesforce, Google Suite, Zoom, and Slack, • Bachelor's degree, • At least 1-3 years of work experience in technical customer support, • Strong communicator and facilitator, able to present ideas and content in a concise, clear, engaging way, and able to adapt your approach to meet the needs of a variety of stakeholders, including technical and non-technical teammates, • Experience with data visualization tools (ideally Tableau), student experience platforms (ideally Pathify), Learning Management Systems (ideally Canvas), and project management platforms (ideally Jira Work Management), • Strong initiative and ability to work independently with limited direction, • Commitment to continuous learning and improvement, and comfort seeking out, receiving, and implementing constructive feedback., • Excellent ability to collaborate effectively and cross-functionally with teammates and problem-solve at the systems level, • Passion for our mission and those whom we serve, as evidenced by an unwavering customer service orientation and drive to set others up to do their best work, • Comfortable with ambiguity and working in the gray, while being excited about and able to convert that gray into black and white, • Willingness to roll up your sleeves to get the work done that will propel Braven through this growth phase, • Demonstrated commitment to building strong and welcoming cultures that help to develop others., • Exemplification of Braven’s core values., • Ability to work in-person in Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NYC) at least 3 days per week, • Authorized to work in the U.S. While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $59,500-$74,300 in Atlanta, $62,700-$78,300 in Chicago, $69,000-$86,200 in New York, NY & Newark, NJ. This is a full-time, regular, exempt, and benefits-eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and three team-wide, week-long shutdowns in Spring, Summer, and Winter (this is a minimum of 24 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting in your first full month, • Coverage of 85% of the health insurance premium for employees and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply. Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, New York, or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We're seeking a Sales Training Manager to empower our sales team with the tools, training, processes, and insights they need to succeed. This role sits at the intersection of sales, data, marketing, and operations—ensuring our sellers are enabled to maximize productivity, improve win rates, and deliver consistent messaging to prospects and customers. This is an in-person role that requires working onsite at our NYC office. What You'll Do Training & Development • Design and deliver onboarding programs for new sales hires, • Create ongoing training, certifications, and workshops to upskill reps, • Develop and maintain sales playbooks, scripts, and competitive battle cards, • Partner with marketing/product to create and update sales collateral (presentations, one-pagers, case studies), • Define and document consistent sales methodologies, qualification criteria, and stage definitions, • Optimize lead handoffs between SDRs, AEs, and CS, • Administer and optimize sales tools (CRM, call recording, prospecting platforms, sales engagement software), • Drive tool adoption across the team and measure usage effectiveness, • Track and report on KPIs such as win rates, conversion by stage, and rep productivity, • Build dashboards and provide insights to sales leadership, • Leverage data to guide training, process improvements, and strategyWho You Are, • Experience of having done individual sales ideally in a high-ticket D2C environment, • 1-2 years of experience as a sales manager, • 1–3 years of experience in sales enablement, sales training or sales operations, • Strong understanding of sales processes, methodologies, and buyer journeys, • Excellent communication, training, and facilitation skills, • High proficiency with CRM systems (HubSpot) and enablement tools (Gong, Outreach, Highspot, Seismic), • Data-driven mindset with the ability to analyze metrics and translate into actionable insights, • Proven ability to partner cross-functionally (sales, marketing, product, ops)Success in this Role Looks Like, • New sales hires are ramping up to productivity faster, • Sales teams use consistent messaging and playbooks, • Higher win rates and quota attainment, • Reduced friction in sales processes and tools, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description Vice President of Sales Enablement & Training Location: Remote (Extensive Travel) Employment Type: Full-Time Compensation: Base $130-170K BOE plus Bonus About Stonegrove Roofing Partners Stonegrove Roofing Partners supports high-quality, owner-led roofing companies by providing shared systems, best practices, and enablementwhile preserving local leadership and autonomy. Role Overview The Vice President of Sales Enablement & Training owns sales execution across the Stonegrove platform, specifically the step between leads and operations. This role is not responsible for marketing or lead generation, but is accountable for how leads are handled, converted, and sold. This is a hands-on, player-coach role requiring extensive travel, live training, direct coaching, and ongoing field engagement. Success is measured by team performance and consistencynot personal sales production. Key Responsibilities • Build and execute a scalable sales enablement and training strategy across partner companies, • Develop standardized sales playbooks, processes, and training content for roofing and home services sales, • Own and manage the sales Learning Management System (LMS), including onboarding and certifications, • Serve as the primary sales trainer and coach; enable local sales managers through a train-the-trainer model, • Establish consistent sales cadence (onboarding, coaching calls, meetings, in-person training), • Track and improve key sales KPIs including close rate, average ticket size, and training adoption, • Collaborate with the VP of Business Development and VP of Marketing to align BD, marketing, and sales execution, • Travel frequently to partner locations for in-person training, coaching, and ride-alongsQualifications, • 10+ years of sales leadership experience with a strong focus on training, coaching, or enablement, • Proven ability to build scalable sales training programs that drive measurable results, • Experience supporting multi-location or distributed sales teams, • Comfortable influencing without direct authority, • Willingness to travel extensivelyPreferred Experience, • Roofing, home services, or field-based sales environments, • LMS ownership or training program design, • Experience supporting owner-led or partner-based businessesBenefits & Perks, • Comprehensive benefits package Medical, dental, and vision coverage, • 401(k) retirement plan Company-supported retirement savings to help you plan for the future, • Unlimited Paid Time Off (PTO) Generous PTO program designed to support work-life balance, along with paid holidays, • Growth-oriented organization Join a company in active growth mode, offering long-term stability and career advancement opportunities, • Collaborative leadership culture Work closely with operational and executive leaders in a supportive, team-driven environment This role ensures Stonegroves sales teams consistently convert leads, execute effectively, and benefit from shared best practiceswhile maintaining the autonomy that defines our partnership model. This is a remote position.

Job Description Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. Prosper is here to change that. We deliver specialized mental health services for autistic adults, covered by insurance. We've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Our outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. Prosper is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. We're a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. About the Role Our client experience team is crucial to making our clients feel supported day-to-day — managing all inbound phone, text, and email support. We believe in putting clients first, and that ethos runs through everything we do: every interaction is held to a high standard because the people on the other end of it deserve nothing less. As our Client Experience Manager, you will lead this team and own the function fully — hitting SLAs, building out triage structures, managing response quality, and establishing SOPs. When something breaks (e.g. a flagged spam number), you don't wait for someone to tell you how to fix it — you figure out what needs to happen, execute, and build the process that prevents it from happening again. This is a rare opportunity for someone who wants to do more than manage a function — you'll shape it. We're a startup, which means you'll report directly into senior leadership, have a real seat at the table, and build processes and team culture largely from the ground up. The ideal person for this role thinks like an owner. They're restless about quality and never satisfied with "good enough" when better is possible. They're comfortable in ambiguity, resourceful with tooling and systems, and they genuinely care about the clients this team serves. You Will • Own people management end-to-end. Run weekly 1:1s, performance reviews, hiring, and onboarding. Be the manager your team can rely on for clear direction, honest feedback, and real development., • Build and maintain a QA function from scratch. Create a systematic process for reviewing response quality, identify patterns in gaps, and coach the team toward consistently hitting a high bar., • Design and manage team structure. Establish triage tiers, own scheduling across holidays and volume changes, and make sure the team is set up to handle whatever comes in., • Drive continuous process improvement. Identify inefficiencies in workflows and tooling, quantify their impact, and fix them — whether that means building a lightweight solution yourself or writing and managing an engineering ticket to completion., • Create and iterate on SOPs. Document how things should work, monitor whether they're working, and update them when they're not. Build processes that are durable, not just functional., • Translate client patterns into upstream fixes. Spot recurring themes in client questions and complaints, and turn them into clear, data-backed recommendations for the product team — reducing the volume of issues the team has to field in the first place., • Stay ahead of operational issues. When something unexpected breaks figure out the fix and build the safeguard so it doesn't happen again.About you, • Bring 5–8 years of experience in client experience or support operations, including at least 1–2 years managing a team directly, • Fluent in support operations: SLAs, ticket workflows, triage structures, and help desk tooling — and you pick up new systems quickly, • Think and act like an owner — you don't wait to be told something is broken, and you're never fully satisfied with the current bar when better is possible, • Genuinely care about the clients your team serves, and let that shape how you set standards and develop your people, • NYC-based preferred; open to remote for the right candidate More about Prosper Health • Our culture is a unique mix of thoughtfulness, kindess, and high-performance. We take time to eat lunch together every single day in NYC, while also setting ambitious goals and holding ourselves accountable to them., • We always ensure that we integrate perspectives from experts in our space, including clinicians and autistic self-advocates., • Our team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Yale, Penn, Northwestern, Dartmouth, Vanderbilt, and more., • Here are a few of our favorite operating principles:, • Clients first - Our job is to solve real problems for our clients. Choose what makes life better for the client, even if it's harder for us. Never lose sight of the person on the other side., • Find a Way - We use ingenuity, scrappiness, and determination to bend the world to accomplish our goals. We're resourceful and do more with less., • Raise the Bar - We grow deliberately, by asking how things can improve and by giving and seeking feedback. We insist on the highest standards and keep pushing them higher., • Be a Good Person - Be kind, be honest, and make it fun to work here. Tell the truth even when it's uncomfortable. Treat people with respect and go out of your way to do nice things for your teammates.

Job Description Who We Are Parallelle creates elevated, thoughtfully designed products that bring beauty and ease into everyday life. We believe in craft, intentionality, and the quiet power of well-made things. Our team blends design, operations, and customer experience into a cohesive brand built on high standards and steady growth. About the Role We’re looking for a Customer Service Representative to support our e-commerce operations by managing customer inquiries with clarity, efficiency, and good judgment. This role is primarily email-based and centers on resolving order questions, returns, and exchanges. You’ll work independently within established systems and guidelines, with an emphasis on practical problem-solving and keeping the customer experience positive. Requirements A Typical Day May Include • Responding to customer inquiries via email using a ticketing system, • Managing customer service tickets from intake through resolution, • Assisting customers with returns and exchanges, including size or product questions, • Using internal tools to accurately document, update, and close tickets, • Applying sound judgment to resolve issues without unnecessary escalation, • Within 1 month, you’ll be trained on Parallel’s systems, policies, and workflows and independently managing customer tickets, • You have experience in customer service or a similar support role, • You communicate clearly and professionally in writing, • You’re comfortable working independently and managing multiple tickets at once, • You use good judgment and stay calm when handling customer issues, • Experience supporting an e-commerce business, • Familiarity with Zendesk or similar ticketing systems, • Experience with returns or exchange platforms Benefits Why Choose Us Parallelle is a growing brand with a thoughtful, human-centered approach to product and work. You’ll join a small, collaborative team where your decisions shape the customer experience and the future of the business. We value clarity, craft, and people who take ownership and move work forward with intention. Compensation and Benefits • Hourly pay range: $25–$30 per hour, depending on experience, • Full-time, onsite role, • Opportunity to support a growing brand with clear systems and expectations, • Health, PTO, and additional perks aligned with Parallelle’s policies

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE Regal is seeking a Manager, Customer Support & Experience to lead our Customer Support function as we continue to grow our B2B omnichannel & AI Agent platform. This role is critical to delivering a high-quality, reliable support experience to our customers as they deploy Regal across their businesses. As the Manager of Customer Support & Experience, you will be a hands-on leader responsible for scaling day-to-day support operations, SLAs, escalation and incident management, and team development. You’ll partner closely with Customer Success, Implementations, Product, and Engineering to resolve complex issues, surface customer insights, and continuously improve both the customer experience and internal support processes. This role is ideal for someone who thrives in a fast-growing B2B SaaS environment, enjoys building scalable systems, and leads with empathy, accountability, and a strong bias toward action. RESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels, • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations, • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence, • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution, • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency, • Maintain a deep understanding of Regal’s product, customer use cases, and technical architecture to better support B2B customers, • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization, • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership, • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans, • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the teamABOUT YOU:, • 6+ years of experience in customer support, technical support, or customer service within a B2B SaaS environment, with 2+ years in a people-management role, • Proven ability to lead, motivate, and scale high-performing support teams while maintaining a strong customer-first mindset, • Strong operational rigor with experience managing SLAs, escalations, incident response, and support metrics, • Technical fluency and domain experience in several of the following areas:, • SaaS platforms, • APIs and integrations, • Contact center or communications software, • SQL or data analysis, • Marketing automation, SMS, email, or voice systems, • Comfortable navigating high-pressure situations and resolving complex, multi-stakeholder customer issues, • Excited by building programs, experimenting with new approaches, and continuously improving how support operates at scale, • Experienced with modern customer support tooling and systems, • A hands-on leader who leads by example, builds trust with customers and teammates, and is deeply committed to delivering exceptional support experiencesBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job Description Job Title: Luxury Jewelry Sales Specialist Job Description: We’re looking for hungry, ambitious, and career-minded individuals to join our high-performing sales team in the heart of NYC’s Diamond District. At TraxNYC, your income is directly tied to your hustle — this is a commission-based role, so the more you put in, the more you get out. If you're looking to break into the luxury jewelry industry and build a long-term career with a top-tier brand, this is your opportunity. CHECK OUT THE TEAM AND WORKSPACE: As a Luxury Jewelry Sales Specialist, you'll be responsible for driving sales through online platforms, handling customer inquiries, closing deals, and managing orders from start to finish. You’ll work closely with our internal teams to ensure a seamless client experience, whether it’s for a ready-made piece or a fully custom design. While this role is primarily focused on online sales, if a customer you've been working with visits the showroom in person, you’ll be responsible for assisting them directly to ensure continuity and personalized service. As you grow in the role, there is strong potential to move into regular in-store sales and client-facing operations. Key Responsibilities: * Manage and convert inbound online leads into closed sales * Respond to client inquiries across platforms (website, Instagram, email, etc.) * Guide customers through jewelry selection, customization, and order processing * Build and maintain strong client relationships for future business * Collaborate with design and production teams to ensure accurate order fulfillment * Maintain clear communication and organized records throughout the sales cycle * Assist your online clients in person if they visit the showroom Requirements: * Proven sales experience (luxury, retail, or commission-based preferred) * Strong written communication and online customer service skills * Professional appearance and business etiquette * Full-time availability: 8-hour shifts, 5 days/week * Shifts may vary between: • Morning shift: 10:00 AM – 6:00 PM, • Evening shift: 2:00 PM – 10:00 PM * Scheduled days and shifts will vary weekly * Highly motivated, self-disciplined, and eager to grow Bonus Points For: * Experience in jewelry, luxury retail, or custom goods * Background in high-ticket online sales or e-commerce * Familiarity with NYC’s Diamond District or fine jewelry industry * Experience using monday.com or similar workflow/project management tools Compensation & Growth: * Commission-based pay starting at 12% of profits — no cap on earnings * Realistic income potential: $60,000–$120,000+ annually, depending on performance * Paid time off + employee discount * High volume of inbound leads and online traffic * Opportunity to transition into in-store, high-end client sales as you grow If you're looking for more than just a sales job — and you're ready to build a lasting career in the luxury space — we want to hear from you. The path is there. How far you go depends on how hard you work. Company DescriptionAbout Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role: TicketManager is hiring a high-impact Head of Partnerships to own and scale our partnerships ecosystem across professional sports teams, venues, leagues, and sports marketing agencies to drive revenue. Our best partnerships are driven by an aligned strategy to create better experiences and increase value for overlapping Global 2000 corporations with strategic event hospitality programs. These companies generate more value from their hospitality programs when using TicketManager, leading to higher renewal rates and more spend with our partnership ecosystem. The Head of Partnerships needs to be an expert at telling this win/win/win story to current/prospective partners and managing the relationships to drive this outcome. The key metrics for this role are: highly quality warm introductions, ARR conversion and VIP Concierge sales within the TicketManager ideal client profile. Reporting to the CRO with a dotted line to the CEO, this leader will serve as the primary point of contact for our team and league partners at the most senior levels, while also working cross-functionally with Sales and Customer Success to ensure every partnership is fully leveraged. This role carries a dual commercial mandate — driving enterprise SaaS pipeline through high-quality warm introductions to TicketManager's ideal client profile, and growing VIP Concierge revenue by connecting partners and their corporate clients with TicketManager's premium ticket sourcing and procurement services. If you're a relationship-builder that likes to drive revenue conversion who is equally comfortable in a boardroom with a CRO and on the phone coaching a VP of Premium Sales on how to position TicketManager to their corporate clients, this role is built for you. Responsibilities Own the partnerships value creation business plan and deliver on it! This role is about driving revenue for TicketManager, not just getting to go to fun events and entertaining. The reason we do partnerships is to generate high quality warm introductions with the TicketManager ideal client profile with partners that see a win/win in working with us to drive their corporate business. That means selling our full suite (from our core SaaS platform to VIP Concierge procurement services) and ensuring partners actively champion our value. Build and manage senior-level relationships with CROs, EVPs of Revenue, and Heads of Premium and Partnership Sales at partner organizations; nurture warm introductions to Global 2000 targets, conduct regular business reviews, hold accountability discussions, and establish clear systems and metrics to track partner performance and pipeline contribution. Drive brand introductions and pipeline — work with partners to identify strong target corporate accounts (i.e., corporate suite holders, sponsors, premium buyers) and facilitate warm, executive-level introductions to TicketManager's sales team at the right moment in the buying cycle. Develop and maintain a structured partnership playbook, including onboarding processes, activation frameworks, QBR cadences, and performance scorecards that create consistency and accountability across the partner portfolio. Collaborate closely with TicketManager's Revenue team to ensure seamless handoff of warm introductions, provide partner context that accelerates deals, and close the feedback loop on conversion rates to continuously improve partner quality and targeting. Activate sports marketing agencies as a scalable channel for reaching enterprise brands, building relationships with agency decision-makers who advise clients on hospitality and sponsorship strategy. Identify and pursue new partnership opportunities across teams, leagues, venues, sports marketing agencies, and other live event properties that align with TicketManager's ideal customer profile. Report to the Leadership Team and provide regular updates on partnership pipeline, activation health, brand introduction volume, and revenue attribution from the partner channel. Desired Skills and Experience • Bachelor's Degree required; advanced degree a plus., • 10+ years of overall experience in strategic partnership management and driving sales with the Global 2000., • Existing relationships in the sports industry; existing connections to premium sales, partnership, and revenue leaders at professional sports teams, leagues, or sports marketing agencies is a significant advantage., • Proven track record of partnership activation and management, including holding partners accountable, running business reviews, and building the systems that keep relationships productive over time., • Strong commercial instincts, executive presence, and strong communication skills — comfortable presenting and building relationships at the C-suite level, • Highly organized and process-oriented — able to manage a broad portfolio of partner relationships with structure, consistency, and clear accountability frameworks., • Passion for live events and the sports industry — genuine enthusiasm for the space and an understanding of how teams, leagues, brands, and agencies think about hospitality, sponsorship, and client entertainment., • Location: New York, NY (Preferred) | Remote Considered, • Compensation: $225,000 Base Salary + Commission | potential for up to $425,000 OTE, • Reports to: CRO, • Work Expectations: Role is In-Office Monday-Friday and On-the-Road, • Travel: Role requires meaningful travel to visit partner organizations, attend events, meet prospects, and represent TicketManager at key industry moments throughout the year., • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture with catered lunches and big company perks with the autonomy of a high-growth startup. 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Onsite support of the ticket office operations, pre-week distribution and fulfillment process, ticket resolution and inventory management. The ideal candidate has extensive experience in the Ticketmaster's Archtics platform, event on-sale execution, box office operations and mobile ticketing. Season

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