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Job Description What You Will Do • Provide coverage across Delivery Operations when managers, supervisors, dispatchers, or support roles are off, unavailable, or focused on higher-priority needs., • Support AM and PM dispatch functions, including route setup, paperwork, phones, printers, driver materials, equipment readiness, and daily route adjustments., • Assist drivers throughout the day with route issues, account concerns, closures, delays, breakdowns, accidents, injuries, phone/printer problems, and other delivery-related needs., • Monitor route progress, identify delayed routes, and escalate service, safety, staffing, equipment, or customer concerns early., • Support delivery reporting and follow-up, including logs, stem reports, pushed stop/load emails, missed stop follow-up, Jotform submissions, and dispatch records., • Assist with compliance and administrative tasks such as LYTX follow-up, driver coaching documentation, Fleetworthy records, parking ticket research, affidavits, EZ Pass/traffic violations, and related records., • Support manpower planning, daily assignments, route reviews, time-off calendar updates, timesheet review, payroll corrections, onboarding, meetings, and special projects., • Train on Brooklyn shipping/routing support, including route sequencing, shipping reports, order review, delivery instructions, off-day reports, and service time updates., • Provide Saturday dispatch or other schedule coverage when assigned. What We Are Looking For • 2+ years of delivery, dispatch, transportation, logistics, warehouse, beverage distribution, or operations experience preferred., • Prior lead, supervisor, trainer, dispatcher, or operations support experience preferred., • Willingness to learn multiple delivery functions and provide coverage wherever needed., • Flexibility to work early mornings, afternoons, weekends, holidays, peak-season schedules, Saturday dispatch, and occasional Brooklyn coverage., • Strong communication skills and the ability to work professionally with drivers, helpers, managers, sales, customer service, safety, garage, warehouse, vendors, and other departments., • Strong organization, follow-through, urgency, attention to detail, and ability to manage multiple priorities in a fast-paced delivery environment., • Comfort using systems, reports, spreadsheets, email, dashboards, and delivery-related platforms., • Ability to follow company policies, safety requirements, union contract guidelines, and management direction. Success Looks Like • Delivery leadership can rely on you to step in, stabilize the operation, and keep work moving when coverage is needed., • Dispatch, routing, driver support, compliance follow-up, and reporting continue smoothly during absences or workload spikes., • Drivers and staff receive clear communication, timely follow-up, and consistent support., • Route issues, missed stops, equipment problems, accidents, injuries, and service concerns are documented and escalated properly., • You become trained across multiple Delivery Operations functions and help reduce dependency on any one individual., • You demonstrate the judgment, flexibility, accountability, urgency, and leadership maturity needed for advancement. Why Join Us? We run lean, move fast, and set high standards. This role is ideal for someone who wants broad exposure to Delivery Operations, real responsibility, and a path toward advancement. If you are dependable, flexible, organized, and ready to grow, this position offers the opportunity to learn multiple areas of the department and build a strong leadership career.

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation, • Career Advancement OpportunitiesPosition SummaryThe Lead Line Cook serves as the kitchen leader during assigned shifts, ensuring exceptional food quality, efficient kitchen operations, and adherence to company standards. This position supervises and develops the line cook team, manages daily production and prep, oversees inventory and ordering, maintains food safety and sanitation compliance, and serves as the acting Kitchen Manager whenever the Executive Chef or Sous Chef is absent.The ideal candidate is a hands on leader who thrives in a fast paced environment, leads by example,and is passionate about developing team members while delivering an outstanding guest experience. Essential Duties & Responsibilities Kitchen Leadership & Team Supervision • Supervise and lead line cooks, prep cooks, dishwashers, and kitchen support staff during assigned shifts. • Assign daily station responsibilities and ensure proper staffing throughout service. • Conduct daily pre-shift meetings to communicate menu changes, priorities, and production goals. • Train, coach, and mentor kitchen employees on recipes, cooking techniques, food safety, and company standards. • Monitor employee performance and provide ongoing feedback and coaching. • Assist with interviewing, onboarding, and training new employees. • Assist the Executive Chef with scheduling, shift assignments, labor management, and coverage for call-offs. • Foster a positive, respectful, and accountable team culture. Acting Kitchen ManagerWhen the Executive Chef or Sous Chef is unavailable, the Lead Line Cook assumes responsibility for kitchen operations by: • Managing all back-of-house operations during the shift. • Making operational decisions to ensure smooth service. • Supervising all kitchen employees. • Coordinating communication between the front-of-house and kitchen. • Addressing guest concerns related to food quality. • Ensuring labor, food quality, sanitation, and safety standards are maintained. • Reporting operational issues directly to management.Food Preparation & Production • Prepare, cook, and plate menu items according to standardized recipes and presentation guidelines. • Ensure consistent food quality, flavor, appearance, and portion control. • Monitor ticket times and maintain efficient kitchen workflow during service. • Verify proper cooking temperatures and food holding procedures. • Maintain prep levels throughout the day to ensure uninterrupted service. • Assist with recipe development, seasonal menu changes, and daily specials.Prep Production Management • Create and manage daily prep lists based on sales forecasts and projected business levels. • Assign prep responsibilities to kitchen staff and monitor completion. • Verify all prep items meet quality and portion specifications. • Ensure prep sheets are completed accurately and communicated between shifts. • Monitor production levels to reduce waste while maintaining product availability.Inventory Management & Ordering • Perform daily, weekly, and monthly inventory counts. • Maintain accurate inventory records. • Monitor product usage and identify opportunities to reduce food waste. • Ensure proper stock rotation using FIFO (First In, First Out). • Receive, inspect, and verify all food and supply deliveries. • Place food, beverage, and smallware orders with approved vendors. • Communicate inventory shortages and purchasing needs to the Executive Chef. • Maintain organized walk-ins, freezers, dry storage, and chemical storage areas.Food Safety & Sanitation • Ensure compliance with all local, state, and federal health regulations. • Maintain ServSafe food safety standards and HACCP procedures. • Complete and verify daily temperature logs for: ◦ Refrigerators ◦ Freezers ◦ Hot holding equipment ◦ Cooked foods ◦ Cooling logs • Complete sanitation and cleaning checklists. • Ensure all employees practice proper handwashing, glove usage, and food handling procedures. • Maintain inspection-ready kitchen conditions at all times. • Ensure all kitchen equipment is cleaned, sanitized, and maintained according to schedule.Administrative & Operational Responsibilities • Assist with creating weekly staff schedules. • Monitor labor efficiency and staffing needs. • Complete opening, shift-change, and closing checklists. • Maintain daily communication logs for management. • Report maintenance and equipment issues promptly. • Assist with catering events, banquets, and special functions. • Participate in kitchen meetings and operational planning. Qualifications • Minimum 3 years of high-volume kitchen experience. • Minimum 1–2 years in a supervisory or leadership role. • NYS Food Handlers (MUST HAVE), • Strong knowledge of food preparation, production planning, and kitchen operations. • Experience managing inventory and placing vendor orders. • Knowledge of labor management and scheduling. • Strong understanding of food cost, waste reduction, and portion control. • ServSafe Food Protection Manager Certification preferred (or ability to obtain within 90 days). • Excellent leadership, communication, and organizational skills. • Ability to multitask under pressure while maintaining a positive attitude. Physical Requirements • Ability to stand for extended periods. • Lift and carry up to 50 pounds regularly. • Bend, kneel, reach, push, and pull throughout the shift. • Work safely around hot equipment, sharp tools, and commercial kitchen machinery. Key Performance Indicators (KPIs) • Food quality and consistency • Ticket time and service execution • Prep completion and production accuracy • Inventory accuracy • Food cost and waste control • Vendor ordering accuracy • Temperature log compliance • Health inspection scores • Kitchen cleanliness and organization • Labor efficiency • Employee training and retention • Guest satisfaction Core Competencies • Leadership & Coaching • Kitchen Operations Management • Production Planning • Inventory Control • Vendor Ordering • Scheduling Assistance • Food Safety & HACCP Compliance • Sanitation Management • Team Development • Time Management • Problem Solving • Communication • Organization • Accountability • Attention to Detail

Job Description Job Title: VMware Virtualization SME Location: New York, NY Type: Contract To Hire Responsibilities • Provide expert-level strategy, design, and ongoing support for large-scale enterprise virtualization platforms within the Americas region., • Lead migration efforts to VMware Cloud Foundation 9 with zero downtime, ensuring compliance and security standards are met., • Design highly available, low-latency VMware environments including vSphere, NSX-T, and vSAN., • Implement Infrastructure as Code using Ansible, Terraform, PowerCLI to automate provisioning, patching, and lifecycle management., • Deploy AI-powered chat ops for ticket triage, predictive alerting, and root cause analysis utilizing Aria Operations and related tools., • Configure, monitor, and fine-tune performance dashboards and thresholds in Aria Operations, VRLI, and VRNI, leveraging AI for anomaly detection., • Facilitate environment-wide process improvements in change, release, and incident management to increase efficiency and security., • Interface with vendors and global IT teams to ensure platform alignment with enterprise standards., • Participate in disaster recovery planning, testing, and execution to maintain RPO of 5 seconds and RTO of 15 minutes for critical workloads., • Provide Tier 2/3 support for production workloads, including on-call rotations, health checks, OS, firmware, and storage updates through automated pipelines., • Liaise with application owners and stakeholders to gather requirements, ensure service delivery, and monitor performance metrics., • Deliver executive dashboards reporting on SLA compliance, platform health, and cost savings initiatives.Requirements, • Minimum 10 years of IT experience with 5-7+ years supporting large VMware environments (vSphere 8+, NSX-T, vSAN)., • Proven experience migrating legacy VMware infrastructures to VMware Cloud Foundation 9 or newer cloud-native systems., • Strong automation skills utilizing PowerCLI, vRealize Automation, Ansible, Terraform, and scripting with PowerShell and Python., • Hands-on experience with Aria Operations suite (formerly vRealize Operations), VRLI, and VRNI for log analytics and network insight., • Deep understanding of enterprise storage solutions (EMC/Isilon, Pure Storage, Dell/NetApp SAN, iSCSI) and vSAN integration., • Advanced networking knowledge covering TCP/IP fundamentals, VLAN configuration, routing, and NSX T features like micro-segmentation and firewalls., • Experience applying AI operations concepts such as predictive monitoring, automated root cause analysis, LLM-driven chat ops, and capacity forecasting., • Proven ability to optimize costs through rightsizing VMs, leveraging ephemeral instances, and improving TCO., • Excellent communication skills, with the ability to influence senior stakeholders and mentor junior staff., • Strong project management capabilities, focusing on outcome-based results, preferably with Agile and ITIL experience. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI- Ref: #404-IT Pittsburgh

Job Description Facility: Atrium Center for Rehabilitation and Nursing Position: Dietary Supervisor Location: Brooklyn, NY Shift: Full-Time | 12:00 PM – 8:00 PM Salary: $25–$27 per hour Join Our Team as a Dietary Supervisor! Atrium Center for Rehabilitation and Nursing is seeking an experienced and motivated Dietary Supervisor to lead our Food Services Department. If you have a strong background in dietary operations within a healthcare setting and a passion for ensuring quality nutrition and safety for residents, we want to hear from you! Key Responsibilities: Assist in planning, organizing, implementing, and supervising all Food Services Department operations Coordinate dietary services with Nursing, Environmental, Activities, and Social Services departments Supervise dietary staff to ensure compliance with policies, procedures, and safety standards Prepare staff schedules and ensure full coverage for all shifts Ensure meals are prepared and served on time in accordance with approved menus Oversee menu updates, diet changes, new admissions, and meal ticket accuracy Maintain proper documentation, logs, and reports related to food service operations Monitor sanitation practices in food storage, preparation, and service areas Ensure compliance with all local, state, and federal regulations, including participation in facility surveys Manage inventory, place orders, and maintain adequate supply levels Assist in developing cost control measures and inventory procedures Report accidents and incidents in a timely manner Promote a clean, safe, and organized work environment Qualifications: High school diploma or GED required Minimum 5 years of supervisory experience in a hospital, nursing home, or healthcare facility (nursing home experience required) Strong knowledge of food service management, diet therapy, and cost control Ability to lead, train, and motivate staff in a fast-paced environment Familiarity with healthcare dietary regulations and safety standards Benefits: Comprehensive Medical & Dental Coverage Generous Paid Time Off (PTO) 401(k) Retirement Plan Employee Recognition Program Supportive, team-oriented work environment Company perks and employee discounts Make a difference every day by ensuring our residents receive safe, nutritious, and high-quality meals. Apply today to join our dedicated team! IND123

Job Description As the Field Supervisor you will utilize your extensive field experience, skills, honesty, and work ethic to better Mico Cooling Corp. for its clients and employees. Work in close conjunction with Operations Manager to ensure the continued success and profitability of the company. This position is primarily field based with office work as needed. Successful candidate MUST HAVE AT LEAST 8-10 YEARS of related field experience in HVAC/R and have the ability to successfully pass a fingerprint and background check. HVAC/R Field Supervisor Role: • Primary responsibility of field HVAC/R and cooking equipment personnel., • Authority to hire, reward, discipline, and terminate field personnel as needed for the good of the company., • Primary responsibility to ensure manpower needs for service and maintenance work., • Responsibility to ensure after hours/weekend calls are completed in a prompt and efficient manner, • Work with installation/job department on manpower, material, and equipment needs to ensure timely completion of all company work., • Responsible for continued training/education of technicians, • Review callback and incomplete ticket reports with technicians to assist them in bettering their skill level and performance., • Assist in creating and upholding company policies and procedures., • Address callbacks with technicians., • Assist in on call scheduling, responsibilities., • Perform performance reviews every year for each technician. Perform 90 day review if promised., • Works with management team to ensure client satisfaction.

Job DescriptionIT Director Onsite, New York City Direct Hire About the Role We are seeking a practical, business-aligned technology leader to manage, modernize, and secure a multi-office technology environment, including New York headquarters and coordination with a branch in Irvine, California. This role combines hands-on legal workflow automation, vendor oversight, strategic partner management, and clear communication, all with a service-oriented mindset. The ideal candidate will operate with an agile, approachable, high-touch, and cost-conscious approach, bringing technology innovation and efficiency to the firm. Key Responsibilities • Technology Leadership & Operations, • Lead and support the day-to-day management and continuous improvement of core legal technology systems, including cloud document management, practice management platforms, Microsoft 365, endpoints, and collaboration tools., • Act as a business analyst to define requirements, set priorities, and identify effective application solutions., • Vendor & Partner Management, • Oversee external software engineering and integration partners to build, refine, and maintain legal API workflows and client-facing automations., • Collaborate with Managed Security Service Providers (MSSPs) to uphold stringent cybersecurity standards and ensure regulatory compliance., • Develop and maintain technology standards, user documentation, runbooks, and onboarding/offboarding processes in partnership with external vendors., • Oversee IT contracts, vendor billing, software licensing, and technology spend to ensure efficiency and budget adherence., • Innovation & Modernization, • Evaluate, implement, and support practical low-code and AI-driven tools to streamline administrative processes, document generation, and legal workflows., • Identify inefficiencies, outdated systems, and opportunities for modernization, driving improvement projects from conception through completion., • Team & Stakeholder Management, • Manage and hold accountable both internal and external technical teams to facilitate quick ticket resolution and maintain high user satisfaction across multiple offices., • Clearly communicate with both technical vendors and non-technical stakeholders, translating complex technical concepts into accessible language for all user groups.Qualifications Required • Proven experience in IT leadership or application management, ideally within a law firm or professional services setting., • Past experience with IT Infrastructure as well as Application experience required., • Demonstrated success in selecting, managing, and holding accountable diverse external IT delivery partners, cloud hosts, and third-party vendors., • Strong business analysis and workflow automation experience, particularly with legal or professional applications., • Solid understanding of cybersecurity practices and experience working with MSSPs., • Excellent communication skills with demonstrated ability to bridge technical and non-technical audiences., • Experience with Intune and associated tools, • Hands-on experience with modern cloud-based systems (e.g., Microsoft 365), legal or document management platforms, and collaboration/endpoint solutions.Preferred, • Experience driving low-code, AI, or workflow automation projects., • Comfortable working across organizational boundaries and time zones., • Experience managing technology budgets and cost optimization initiatives.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Powered by JazzHR iSbrcQi34D

Job Description Palona’s AI agents operate continuously in production, handle real-time guest interactions, integrate with restaurant systems, and face sharp traffic peaks. Infrastructure is therefore part of the product: latency, reliability, deployment safety, observability, security, and cost directly shape the guest and operator experience. We are looking for an Infrastructure Engineer who combines cloud and reliability depth with strong software engineering judgment. You will build and operate the platform beneath Palona’s AI products, improve how engineers ship, and turn production signals into durable system improvements. This is not a ticket-driven IT or operations role. You will write production code, design systems, automate repetitive work, and own outcomes across the full service lifecycle. Our current environment includes Python services, Docker, AWS and selected Azure services, ECS and Lambda workloads, API Gateway, load balancers, relational data systems, OpenTofu/Terraform, Datadog, and CI/CD automation. We value the ability to learn and make sound tradeoffs more than exact tool-for-tool matching. What you will own: • Design, build, and evolve secure, scalable cloud infrastructure for real-time AI services and customer-facing applications., • Improve service reliability through clear SLOs, actionable observability, capacity planning, failure testing, and pragmatic incident prevention., • Build deployment and release systems that make production changes fast, repeatable, auditable, and safe., • Own infrastructure as code, environment consistency, and reusable platform patterns across development, staging, and production., • Partner with product and AI engineers on architecture, performance, data flows, and operational readiness for new capabilities., • Diagnose complex distributed-system failures across application, network, database, model-provider, and third-party integration boundaries., • Reduce infrastructure and model-serving cost without compromising customer experience or engineering velocity., • Strengthen secrets management, access controls, backup and recovery, vulnerability management, and other practical security foundations., • Build internal tooling and paved paths that let engineers ship and operate services with less manual work., • Participate in incident response and turn incidents into better systems, automation, documentation, and engineering judgment. Requirements • 3+ years industrial experience in relevant technical domain., • Strong software engineering fundamentals and experience building or operating production distributed systems., • Hands-on experience with a major cloud platform; AWS experience is especially relevant., • Experience with containers, infrastructure as code, CI/CD, monitoring, alerting, and production debugging., • Ability to write reliable automation and services in Python or another modern programming language., • Sound judgment around availability, latency, scalability, security, and cost tradeoffs., • A track record of taking ambiguous operational problems from diagnosis through durable resolution., • Clear communication during architecture reviews, launches, and incidents., • AI-native working habits and curiosity about the operational behavior of LLM- and agent-powered systems. Benefits • Competitive Salary and Stock Option Plan., • Medical, dental, vision, retirement, leave, and disability benefits as applicable., • Family Leave, • Short Term & Long Term Disability, • Paid time off and company holidays., • Learning and development support.

Job DescriptionSenior SailPoint IAM Engineer / Architect Location: NYC, NY Duration: 12 Months Work Schedule: 37.5 Hours/Week Position Overview We are seeking a highly skilled Senior SailPoint IAM Engineer / Architect to design, engineer, and modernize enterprise Identity and Access Management (IAM) capabilities across hybrid cloud and on-premises environments. This role combines deep expertise in SailPoint IdentityIQ (IIQ) and SailPoint Identity Security Cloud (ISC) development with IAM architecture leadership. The ideal candidate will have strong experience with identity lifecycle automation, integration patterns, governance frameworks, directory services, and ServiceNow workflow orchestration. The engineer will serve as a technical authority for identity lifecycle management, access governance, directory integrations, and SailPoint platform architecture while ensuring secure, scalable, and compliant IAM operations aligned with Zero Trust principles. Key Responsibilities SailPoint IIQ & ISC Development / Administration • Design, implement, administer, and maintain SailPoint IdentityIQ and Identity Security Cloud solutions., • Develop and automate IAM workflows, connectors, application onboarding, and provisioning processes., • Develop and maintain BeanShell rules, custom workflows, lifecycle event logic, task definitions, and plugin modules., • Engineer custom connectors, aggregation jobs, reconciliation logic, and provisioning adapters., • Build scalable application onboarding frameworks, entitlement schemas, and role models., • Implement and optimize certification campaigns, policy enforcement, Segregation of Duties (SoD) controls, and governance reporting., • Extend SailPoint IIQ using Java, REST APIs, SCIM, and custom UI components., • Support migration from SailPoint IdentityIQ to Identity Security Cloud (ISC)., • Conduct code reviews to eliminate redundancies and optimize system logic., • Test, deploy, and recommend patches and upgrades for IAM platforms.IAM Architecture & Solution Design, • Define and maintain end-to-end IAM architecture covering identity sources, directories, governance layers, and provisioning flows., • Architect scalable identity lifecycle frameworks supporting Joiner/Mover/Leaver (JML) automation., • Align authoritative identity sources and implement attribute-driven access models., • Establish RBAC/ABAC frameworks, role-mining strategies, and access-modeling standards., • Create architectural diagrams, data-flow maps, and governance models for enterprise IAM programs., • Evaluate IAM modernization opportunities, including SaaS-based IAM, passwordless authentication, adaptive risk, and modern IAM workflow capabilities., • Lead design reviews, threat-modeling sessions, and IAM roadmap planning with cybersecurity leadership.Directory & System Integrations, • Architect and implement integrations with:, • Active Directory, • LDAP, • Microsoft Entra ID (Azure AD), • HR systems, • AWS, Azure, and GCP, • Cloud applications, • ServiceNow, • Develop REST/SOAP integrations, SCIM connectors, and custom provisioning logic., • Integrate and administer Microsoft Entra ID, including Privileged Identity Management (PIM)., • Implement authentication and federation patterns using SAML, OAuth, OIDC, and MFA platforms., • Ensure directory hygiene, identity-data quality, and accurate lifecycle management across systems., • Manage and integrate APIs, Privileged Access Management (PAM) tools, SailPoint Access History, Access Modeling, and database platforms.Okta & Citizen IAM, • Implement and manage Okta solutions., • Support Citizen IAM initiatives and external-user identity requirements., • Design secure identity experiences for external and customer-facing users., • Integrate Okta and other authentication platforms with enterprise IAM and application environments.ServiceNow Integration & Workflow Engineering, • Design and maintain ServiceNow IAM workflows, including access requests, approval routing, and fulfillment automation., • Integrate SailPoint IIQ with ServiceNow for:, • Ticket-based provisioning and deprovisioning, • Automated incident creation for provisioning failures, • Change-management workflows tied to IAM operations, • Catalog item governance, • Entitlement mapping, • Design automated ticket creation and closure processes., • Support provisioning orchestration and incident/change-management alignment., • Collaborate with ServiceNow platform teams to align IAM processes with enterprise workflow standards., • Optimize ServiceNow → SailPoint → downstream system orchestration for speed, accuracy, and auditability., • Support migration or redesign initiatives where ServiceNow serves as the front end for IAM services.Security & Governance, • Apply Zero Trust, least privilege, RBAC, ABAC, and identity governance principles to IAM designs., • Engineer automated controls supporting compliance requirements and security frameworks., • Support governance requirements related to SOX, HIPAA, ISO 27001, and NIST., • Identify and address IAM vulnerabilities early in the development lifecycle., • Conduct root-cause analysis for provisioning failures, connector issues, workflow errors, and performance bottlenecks., • Partner with security architects to align IAM architecture with enterprise cybersecurity strategy., • Collaborate with IT stakeholders and business owners to mature RBAC and application-onboarding programs.Operational Support & Platform Stability, • Support production SailPoint IIQ environments, including break/fix, patching, upgrades, and performance tuning., • Maintain detailed technical documentation, architectural diagrams, and operational runbooks., • Monitor and troubleshoot IAM platform performance and reliability., • Collaborate with HRIS, infrastructure, ServiceNow, application, and security teams to resolve identity-related issues., • Improve identity lifecycle reliability, automation, and operational efficiency.Required Technical Expertise, • 5–9 years of IAM engineering experience, with approximately 5–10+ years of SailPoint IdentityIQ development., • Strong experience with SailPoint IdentityIQ and Identity Security Cloud., • Strong proficiency in:, • Java, • BeanShell, • XML, • JSON, • SQL, • REST APIs, • Deep understanding of SailPoint IIQ object model, connector frameworks, workflow engine, and plugin architecture., • Hands-on experience architecting SailPoint IIQ and ServiceNow integrations., • Strong knowledge of directory services, identity stores, and authentication protocols., • Experience with Microsoft Entra ID / Azure AD and PIM., • Experience with Okta and Citizen IAM is highly desirable., • Experience integrating IAM platforms with cloud environments such as AWS, Azure, and GCP., • Knowledge of PAM technologies, SCIM, SAML, OAuth, OIDC, and MFA.Security & Governance Qualifications, • Strong expertise in identity governance concepts., • Experience with RBAC, ABAC, SoD, least privilege, and policy enforcement., • Familiarity with security and compliance frameworks, particularly NIST., • Experience implementing IAM controls for enterprise security and regulatory compliance., • Strong analytical, troubleshooting, communication, and architecture skills.

Job DescriptionPosition: Director of Marketing Operations Department: Growth & Engagement Reports To: Chief Growth Officer Location: New York, NY (Hybrid) FLSA Status: Full Time, Exempt Compensation: $115,000-$145,000/yr About The Apollo In December 2024, The Apollo Theater became the first organization honored by the Kennedy Center Awards, emphasizing The Apollo’s impact on the past, present, and future of American culture and the performing arts. From the longest-running talent show in America with Amateur Night at The Apollo, which launched the careers of icons like Ella Fitzgerald and Lauryn Hill, to performances from beloved legends like Smokey Robinson and Lil’ Kim and today’s biggest stars like Drake, The Apollo has always been a home for artists to create and a home for audiences to see incredible music and art from legendary artists. The Apollo is an American cultural treasure. It is a vibrant non-profit organization rooted in the Harlem community that engages people from around New York, the nation, and the world. Since 1934, The Apollo has celebrated, created, and presented work that centers Black artists and voices from across the African Diaspora. It has also been a catalyst for social and civic advocacy. Today, The Apollo is the largest performing arts institution committed to Black culture and creativity. Position Overview The Apollo Theater is seeking a strategic, data-driven, and highly collaborative Director of Marketing Operations to lead the systems, processes, and operational infrastructure that power our marketing, communications, audience development, and ticketing functions. This leadership role will serve as the operational architect for the Growth & Engagement department, establishing best-in-class marketing workflows, campaign management processes, performance measurement frameworks, and cross-functional operating procedures. The Director of Marketing Operations will oversee the trafficking and prioritization of marketing initiatives across social media, email marketing, creative services, video production, content development, and design teams, ensuring projects are delivered efficiently and aligned with organizational goals. The successful candidate will lead the implementation and optimization of marketing technology platforms, data tools, automation systems, and ticketing operations while providing actionable insights that improve audience engagement, revenue generation, campaign effectiveness, and organizational decision-making. This position requires a highly organized leader with strong project management, marketing operations, analytics, and systems implementation expertise who can bridge strategy and execution across multiple departments. Key Responsibilities Marketing Operations & Workflow Management • Marketing Strategy Execution: Develop and manage operational frameworks that enable the successful execution of integrated marketing and communication strategies., • Project Trafficking: Oversee intake, prioritization, scheduling, and trafficking of all marketing initiatives across social media, creative services, content, email, PR, video, and design teams., • Workflow Development: Establish and maintain standard operating procedures (SOPs), project workflows, approval pathways, and campaign processes to improve efficiency and accountability., • Resource Planning: Partner with marketing leadership to manage team capacity, production timelines, and resource allocation across multiple campaigns and organizational priorities., • Project Management Systems: Lead administration and optimization of project management platforms and workflow tools to enhance collaboration and operational transparency.Ticketing Operations & Revenue Support, • Ticketing Management: Oversee end-to-end ticketing operations in partnership with Audience Services and Box Office teams to maximize sales performance and customer experience., • Sales Optimization: Monitor ticket sales trends, campaign performance, inventory management, and promotional effectiveness to identify growth opportunities., • Pricing & Promotions: Collaborate with leadership to execute pricing strategies, discount programs, subscription initiatives, and audience development campaigns., • Reporting & Analysis: Deliver regular ticketing and sales performance reports to stakeholders, identifying key insights and actionable recommendations., • Marketing Technology & Automation, • Marketing Systems Leadership: Serve as the primary owner of marketing technology platforms, including CRM systems, email marketing platforms, audience databases, and automation tools., • Marketing Automation: Design, implement, and optimize automated marketing journeys, audience segmentation strategies, lead nurturing campaigns, and customer engagement workflows., • Systems Integration: Lead implementation and integration of marketing, ticketing, and data platforms to improve operational efficiency and reporting capabilities., • Vendor Management: Manage relationships with technology vendors, consultants, agencies, and platform partners.Data, Analytics & Performance Measurement, • Performance Frameworks: Establish KPIs, dashboards, and reporting systems that provide visibility into campaign performance, audience engagement, ticket sales, and marketing effectiveness., • Data Strategy: Develop systems that ensure accurate data collection, governance, quality control, and accessibility across departments., • Audience Insights: Partner with Growth & Engagement leadership to analyze audience behavior and identify opportunities for acquisition, retention, and engagement., • Executive Reporting: Create executive-level reports and presentations that summarize performance, trends, opportunities, and strategic recommendations.Cross-Functional Leadership, • Operational Alignment: Serve as the primary liaison between Growth & Engagement, Audience Services, IT, Finance, Programming, Development, and Production teams on operational initiatives., • Change Management: Lead departmental adoption of new technologies, processes, and operational standards through training, communication, and continuous improvement initiatives., • Process Improvement: Identify operational bottlenecks and implement scalable solutions that improve effectiveness across teams., • Team Leadership: Supervise and mentor marketing operations personnel and external partners, fostering a culture of accountability, innovation, and excellence.Qualifications, • Minimum of 7-10 years of progressive experience in marketing operations, marketing technology, project management, ticketing operations, or related fields, with at least 3 years in a leadership role., • Demonstrated success building and optimizing marketing workflows, campaign operations, project management systems, and cross-functional processes., • Experience managing ticketing platforms and performing arts, entertainment, cultural institution, or event-based sales environments is strongly preferred., • Advanced experience with CRM platforms, marketing automation systems, email marketing platforms, analytics dashboards, and project management tools., • Strong analytical skills with experience developing KPIs, reporting frameworks, dashboards, and performance measurement systems., • Exceptional organizational skills with the ability to manage multiple concurrent initiatives and stakeholders in a fast-paced environment., • Proven ability to lead teams, influence cross-functional partners, and drive organizational adoption of new systems and processes., • Excellent written, verbal, and presentation skills with the ability to translate complex information into actionable insights., • Strategic thinker with a solutions-oriented approach, strong attention to detail, intellectual curiosity, and a commitment to continuous improvement.Preferred Qualifications, • Experience in arts and culture, nonprofit organizations, performing arts venues, entertainment, media, or live events., • Familiarity with ticketing platforms such as Ticketmaster, Spektrix, or similar systems., • Experience with HubSpot, Salesforce, Google Analytics, Power BI, Tableau, Asana, Monday.com, Airtable, or similar platforms., • Experience leading CRM integrations, marketing technology implementations, or digital transformation initiatives.Benefits:, • Medical, Dental, and Vision insurance with generous employer contribution, • Life insurance, • Multiple additional optional insurances, • 401k, • HSA and FSA, • Show discounts, • Gift Shop discounts, • Employee assistance program, • Local restaurant discounts, • Comp tickets to events at other cultural institutionsThe Apollo Theater Foundation, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, citizenship or immigration status, pregnancy, disability, age, military or veteran status, marital status, genetic information, or any other characteristic protected under federal, New York State, or New York City law. 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Job DescriptionDescription: We’re thrilled to announce the Grand Opening of Motek West Village — a very exciting and unique opportunity to join our team at the start of this new chapter! We’re looking for passionate and driven hospitality professionals who want to be part of something special from day one. Motek, a part of Happy Corner Hospitality collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued guests. Our commitment to excellence extends to every aspect of our operations, and we're currently seeking passionate individuals to join our team. Position Overview: As an Expeditor you'll play a crucial role between the kitchen and the front-of-house team, ensuring that every plate leaving the kitchen meets our standards of quality, presentation, and timing. You'll help coordinate the flow of service and maintain clear communication between cooks and servers to ensure smooth, efficient operations. Responsibilities: • Acts as liaison between FOH and kitchen during service., • Ensure all food is plated correctly and presentation is up to standards., • Ensure ticket accuracy before leaving the kitchen., • Monitor pacing of food and alert managers of any tickets running behind., • Manage the order of dishes to ensure smooth service at table. Benefits: • Wages paid weekly., • Growth opportunities., • Competitive pay., • 401(K) savings plan., • Health benefits (upon eligibility)., • Employee discounts. Requirements: • Minimum of two years in a fast-paced kitchen environment. (Experience with Mediterranean food is a plus.), • Knowledgeable on food safety guidelines., • Ability to work efficiently in a fast-paced environment and multitask effectively., • Strong attention to detail., • Excellent communication skills and a team-oriented mindset., • Bilingual (not required however, it is a huge plus.), • Flexibility to work evenings, weekends, and holidays as needed. If you're passionate about food and dedicated to delivering excellence, we'd love to hear from you!

Job Description On demand position available for Data Center Operations technician for cable connectivity ,equipment installation and trouble shooting in Live data center setting. Technicians must be skilled in one or more of the following fields: network cabling,IT equipment rack and stack, cabling and power connections, Test, Terminate repair Cat6 twisted pair cable. Fiber Optic cable connections, troubleshoot, repair, polarity, test with power meter. etc. Must be able to communicate clearly and have understanding of how to execute scope of work efficiently. Must have drivers license and reliable vehicle or reliable means to travel to site in Northern NJ. Experience 2- 10 years is required. Ideally the candidate will have experience in DC setting, execute patch, providing remote hands, communicating with remote engineers during trouble shooting efforts, trouble shooting cabling to servers, switches, firewalls, routers, etc. Must be able lift server equipment for racking. Must have the ability to communicate results of trouble shooting efforts. Must have experience extending Fiber optic circuits and Ethernet cable circuits. Must be reliable and willing to work mostly evenings( 2nd shift) and some weekends. Must be able to work independently to execute a work ticket in DC. Job description: DC technician on demand on second shift 1-3 nights per week. There is some flexibility in this position for the right candidate. This is steady second income that will not be time consuming to any ones evenings. Hours are from about 6-10pm most nights, with some flexibility. Inquire to discuss further if seriously interested. Pay rate based on experience level serious inquires only *NOTE: this position is for experienced DC Operations technician... not Software related. Required: 1. Please email the ad with all your contact information and RESUME., 2. Drivers license and working vehicle., 3. Experience in one or more of the aforementioned fields., 4. Positive attitude. 5.Must be reliable and punctual 6.Must be able to work alone 1. Must pay close attention to detail, 2. Must be able to clearly communicate with remote engineers, 3. Must be flexible and available at short notice. Company DescriptionTEAM ORIENTED COMPANYTEAM ORIENTED COMPANY

Job DescriptionWe are seeking a Senior Software Developer/Senior GIS Support Specialist to provide development and Tier 1-3 technical support for a large-scale Enterprise GIS environment. This role is hands-on and best suited for a senior professional with deep experience supporting, administering, and enhancing ArcGIS and ArcFM-based systems in enterprise and utility environments. You will work closely with the internal technical teams and client SMEs to maintain system stability, deploy enhancements, and resolve complex issues across mission-critical GIS applications. Engagement Type: Contract | Hybrid Location: Brooklyn, NY Interview Process: Video Schedule: Flexible support hours between 9:00 AM – 9:00 PM EST, with rotational weekend support Important Notes Local NYC metro candidates only Utilities industry experience is a strong plus Candidates must meet all required technical skills No third-party recruiters or agencies Key Responsibilities: • Provide Tier 1, Tier 2, and Tier 3 support for ArcGISFM-based Enterprise GIS applications, • Develop and implement minor enhancements using: ○ Python ○ AngularJS ○ ArcGIS JavaScript API ○ ASP.NET (C#) • support Landbase GIS applications, including new development and troubleshooting, • Deploy and administer ArcGIS Enterprise (Portal and Server), • Administer ArcGIS Server sites, user roles, and privileges, • Publish GIS services and manage access controls, • Perform system monitoring and performance tuning, • Coordinate with server, security, database (DBA), and infrastructure teams, • Provide ticket status updates to client SMEs, • Troubleshoot and resolve issues reported by enterprise GIS end users, • Document best practices and share lessons learned with the broader team This is an hourly position with opportunity for overtime. All Candidates Must be Authorized to Legally Work in the US Without Sponsorship Mandatory Qualifications: (Please read carefully. They MUST be shown on your resume) • 5-10 years of experience administering, supporting, and developing ArcGIS applications, • 5-10 years of experience administering and supporting AcrFM applications, • Strong development experience with: ○ Python ○ AngularJS ○ ArcGIS JavaScript API ○ .NET (C#) • Proven experience deploying and administering ArcGIS Enterprise (Portal & Server), • Experience with system monitoring, performance tuning, and service publishing, • Strong ability to collaborate across technical teams (server, security, DBA, etc.), • Ability to understand requirements and independently support enterprise applications, • Strong troubleshooting, analytical, and communication skillsAdditional/Preferred Skills, • Utility industry experience (electric, gas, or energy environments), • Windows Server administration experience, • FME Suite experience supporting regulated or enterprise-scale environmentsTechnical Skills (MUST HAVE):, • ArcGIS Desktop/AcrMap, • ESRI ArcMap, • ArcGIS Server (Administrator), • ArcGIS Server & Portal, • ArcFM, • Enterprise GIS and database project administration and testing, • GIS software maintenance (ArcGIS, ArcSDE), • Application administration and troubleshootingNice to Have:, • Tier 1, 2, 3 support experience, • Second-level customer support, • Solutions architecture experience, • Electric, Gas, or Energy Utilities background, • Ability to work independently with minimal oversightWhy This Role:, • Long-term contract with stability, • Work on enterprise GIS platforms supporting critical utility operations, • High-impact, hands-on technical role, • Collaborative environment with experienced technical teams Powered by JazzHR Qr9IvETBOl

Job Description The Customer Experience team plays a critical role in helping clients successfully adopt and realize value from the PERSUIT platform. Through thoughtful onboarding, stakeholder engagement, and operational excellence, the team helps legal departments transform how they work with outside counsel. The Role We are seeking an experienced and driven Onboarding Manager to lead enterprise client implementations and onboarding programs. In this role, you will manage multiple onboarding projects simultaneously, partner closely with senior legal and operational stakeholders, and ensure clients achieve successful adoption of the PERSUIT platform. You will serve as the primary project lead throughout implementation, balancing stakeholder management, operational rigor, and technical platform configuration. As we continue to scale, you will also play an important role in refining onboarding processes, leveraging technology and AI-driven solutions, and contributing to the evolution of our onboarding strategy and playbooks. This role is ideal for someone who thrives in a fast-paced environment, enjoys building trusted client relationships, and takes ownership of delivering complex projects with exceptional attention to detail. Key ResponsibilitiesClient Onboarding & Implementation • Own and manage onboarding for 8–12 enterprise clients simultaneously, guiding them through all phases of implementation and adoption. This includes both corporate legal departments and their law firms., • Lead clients through onboarding projects ranging from 3–6 months, ensuring milestones, deliverables, and timelines remain on track.Project Delivery & Risk Management, • Identify, manage, and escalate risks to onboarding project plans proactively before they impact outcomes., • Partner with internal and external stakeholders to remove blockers and ensure successful implementation.Stakeholder Engagement & Relationship Management, • Serve as the primary point of contact throughout onboarding., • Lead kick-off meetings, project reviews, and training sessions., • Build trusted relationships with senior legal, procurement, operations, finance, and technology stakeholders., • Drive accountability while maintaining strong client relationships and a positive customer experience that builds long-term trust and growth opportunities.Platform Adoption & Technical Onboarding, • Develop expertise in the PERSUIT platform and associated workflows, including eBilling functionality and platform configuration., • Guide clients through system setup, configuration, data readiness, and adoption activities., • Collaborate with subject matter experts to support more complex technical requirements and integrations., • Contribute to support ticket resolution and troubleshooting with users.Operational Excellence & Continuous Improvement, • Contribute to the evolution of onboarding playbooks, documentation, processes, and client communications., • Identify opportunities to improve efficiency, scalability, and client outcomes., • Leverage AI, automation, and operational tooling to streamline workflows and enhance the onboarding experience., • Surface customer feedback and implementation insights to Product and cross-functional teams.Cross-Functional Collaboration, • Partner closely with Customer Success, Sales, Support, Product, Engineering, and other internal stakeholders to deliver a seamless onboarding experience., • Share knowledge and best practices across the Customer Experience organization and the broader company.Why Join PERSUIT? This is a high-impact opportunity to shape how Fortune 100 and Fortune 500 legal departments adopt and realize value from PERSUIT. You'll work at the intersection of legal operations and technology, partner directly with senior stakeholders, and help evolve a critical function as the business continues to scale. You'll have meaningful ownership, visibility, and the opportunity to make a lasting impact on the customer experience. Location & Compensation While we have a strong preference for candidates based in the New York / New Jersey metropolitan area, we are also open to exceptional candidates residing in the Eastern Time Zone. Candidates must have current, valid work authorization in the United States. Unfortunately, we are not able to provide sponsorship for visas or work permits at this time. The base salary for this role is $120,000. Requirements Required • Bachelor's degree or equivalent experience., • 3–6 years of experience in a client-facing role such as:, • SaaS onboarding or implementation, • Customer success, • Consulting or professional services, • Project management, • Client delivery, • Proven experience managing multiple concurrent projects with competing priorities and deadlines., • Strong stakeholder management skills, including experience working with senior-level client stakeholders., • Exceptional communication, presentation, and relationship-building skills., • Strong organizational skills and attention to detail., • Ability to proactively identify risks and drive solutions., • Current authorization to work in the United States.Preferred, • Experience with project management tools such as Jira, Smartsheet, Asana, Monday.com, or similar platforms., • Experience in SaaS, legal technology, legal operations, consulting, or professional services environments., • Familiarity with eBilling, legal operations workflows, or enterprise software implementations., • Curiosity and enthusiasm for AI tools, process improvement, and operational scalability., • Experience working in a fast-paced startup or high-growth technology environment.What Makes Someone Successful in This Role You are: • Highly organized and capable of managing multiple complex workstreams simultaneously., • Comfortable influencing and guiding senior stakeholders., • Proactive, resourceful, and solutions-oriented., • Operationally curious and continuously looking for ways to improve processes., • Energized by ownership and accountability., • Excited by the opportunity to help organizations adopt new technologies and ways of working. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Training & Development, • Wellness Resources

Job Description The Media Finance & Gift Processing Coordinator supports all day-to-day financial operations of the Met’s media programs and donor gift processing. This role reports to the Director of Media Finance & Gift Processing and is ideal for someone who enjoys working with financial data, ensuring accuracy, and collaborating across teams in a fast-paced environment. Primary Responsibilities • Process all Media transactions, including billings and cash receipts, invoices and cash expenditures, and journal entries in a timely manner, • Review media contracts and agreements to validate billing and terms, • Support ticket sales data collection from international and domestic distribution partners for The Met: Live in HD, • Support weekly, monthly and quarterly reporting on media program revenues and expenses, • Aid in assembling accurate and timely royalty and publishing statements, • Support year-end revenue sharing process, gathering supporting documents and auditing data and calculations for accuracy, • Coordinate with other members of Finance on matters including but not limited to media forecasts, projections, reporting, monthly and year-end closes, etc., • Process donor gift transactions in Tessitura, ensuring accurate recording according to restriction and recognition requirements, • Partner with Development to ensure accurate and timely reporting on contributions, • Identify and implement process improvements to increase accuracy and efficiencySkills and Qualifications, • College dress, major in accounting or finance preferred, • 1-3 years of experience in finance, accounting, revenue operations, or gift processing, • Strong Excel skills (pivot tables, lookups/formulas), • Working knowledge of VBA macros and Access a plus, • Experience with CRM software and/or Tessitura a plus, • High attention to detail with strong organization skills, • Ability to manage multiple priorities and meet deadlines, • Strong communication skills and collaborative mindsetThe Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Phipps Houses is one of the nation’s oldest and largest not-for-profit developer/owners of affordable housing. It is a multi-faceted real estate organization, involved in the development, finance, construction and asset management of new and rehabilitated multi-family housing for low to middle income New Yorkers. Through its subsidiary, Phipps Houses Services, Inc., it conducts residential and commercial property management, and its’ tax exempt affiliate, Phipps Neighborhoods, provides human services to its development communities. The Organization is looking for a Assistant Superintendent for our newest affordable housing development, Atlantic Chestnut in East New York, Brooklyn . The site is comprised of 4.5 acres with three interconnected, mixed-use buildings. The development will offer 1,200 units of affordable housing, encourage economic development, create pedestrian-friendly streets, and invest in community resources. This is a Non-live in Assistant Superintendent position. The schedule is Sunday to Thursday 8am -5pm. Position is eligible for year-end discretionary bonus. Candidates MUST have the following current certifications: S13 Standpipe, and S12 Fire Sprinkler. Candidates must be able to present these prior to the interview process. Duties and Responsibilities: • Manage day-to-day maintenance and operations of the property. •, • Ensure transition of apartment turnovers. This includes oversight of the punch list and acceptance process. •, • Ensures the timely maintenance of all building operations and systems, including the coordination of preventative maintenance work. •, • Ensure that the property passes all surveys. •, • Maintains inspection logs for the sprinkler systems, fire extinguishers and other building systems. •, • Coordinates with contractors for repair that is outsourced. •, • Participates in the interviewing and hiring of maintenance staff. •, • Purchases all maintenance supplies and keeps accurate inventory. •, • Knowledge of the heating, and water systems in the building. •, • In the absence of the custodian assist to sweep, mop, dispose of trash, and during inclement weather remove snow. • Maintains fresh paint in the interior & exterior of the property, • Address all work ticket orders to make repairs in apartments. •, • Utilizing Yardi to enter requisitions and follow up on purchase orders with vendors. •, • Accepts deliveries and provides the packing slips to the administrative assistant. •, • Attending the hearings for any violations in the facility. •, • Responsible for reporting any emergencies, and concerns to supervisor. •, • Participate in supervision, staff meetings, and professional development trainings. Qualifications: If a High School Diploma or GED has not been achieved, we consider a substitution of a minimum of four years of experience as a superintendent in a residential building. Supervisory experience required Active S12 and S13 certification Practical test required Written communication assessment (required for those candidates who have not achieved a High School Diploma or GED) • Qualified candidates will have a high school diploma, or a GED with two to three years’ experience., • Candidates MUST have the following current certifications: S13 Standpipe, and S12 Fire Sprinkler. Candidates must be able to present these prior to the interview process., • Strong organizational skills, verbal and written communication skills are necessary., • Must have strong problem solving skills., • Must have superior customer service skills. Must be proficient at safety using tools associated with the job., • Has knowledge of building codes and safety standards as set forth by the state and federal governments., • Must be able to walk up and down stairs with tools and equipment. Must be flexible in order to address emergencies. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Job Description On demand position available for Data Center Operations technician for cable connectivity ,equipment installation and trouble shooting in Live data center setting. Technicians must be skilled in one or more of the following fields: network cabling,IT equipment rack and stack, Trouble shooting equipment, cabling and power connections. Must be able to communicate clearly and have understanding of how to execute scope of work efficiently. Must have drivers license and reliable vehicle or reliable means to travel to site in Northern NJ. Experience 2- 10 years is required. Ideally the candidate will have experience in DC setting, execute patch, providing remote hands, communicating with remote engineers during trouble shooting efforts, trouble shooting cabling to servers, switches, firewalls, routers, etc. Must be able lift server equipment for racking. Must have the ability to communicate results of trouble shooting efforts. Must have experience extending Fiber optic circuits and Ethernet cable circuits. Must be reliable and willing to work mostly evenings( 2nd shift) and some weekends. Must be able to work independently to execute a work ticket in DC. Job description: DC technician on demand on second shift 1-3 nights per week. There is some flexibility in this position for the right candidate. This is a good second income that will not be time consuming to any ones evening. Hours are from about 6-10pm most nights, with some flexibility. Inquire to discuss further if seriously interested. Pay rate based on experience level serious inquires only *NOTE: this position is for experienced DC Operations technician... not Software related. Required: 1. Please email the ad with all your contact information and RESUME., 2. Drivers license and working vehicle., 3. Experience in one or more of the aforementioned fields., 4. Positive attitude. 5.Must be reliable and punctual 6.Must be able to work alone 1. Must pay close attention to detail, 2. Must be able to clearly communicate with remote engineers, 3. Must be flexible and available at short notice. Company DescriptionTEAM ORIENTED COMPANYTEAM ORIENTED COMPANY

Job DescriptionJob Title: Product Manager Location: NYC - 3-4 days a week onsite Duration: 6-10 months Our client is seeking a highly motivated Production Management Lead/Senior Business Systems Analyst to join the Client Data Platform (CDP) Technology team. The role will serve as a key liaison between Business, Production Management, and Development teams, ensuring the stability, integrity, and continuous improvement of the CDP and Salesforce platforms supporting global Distribution, Marketing, Operations, Investor Services, Client Relations, and Product Management organizations. This position requires a combination of production management expertise, business analysis skills, stakeholder management capabilities, and strong knowledge of Salesforce-based CRM platforms. Key Responsibilities Production Management & Operational Excellence Own day-to-day L3 production management activities for the Client Data Platform and Salesforce ecosystem. Monitor platform health, data feeds, automated batch processes, and critical business workflows. Perform proactive production monitoring, alert review, issue triage, and service restoration activities. Drive incident, problem, and outage management processes while ensuring timely communication to stakeholders. Partner with L1/L2 support teams to improve resolution efficiency and operational maturity. Participate in on-call support rotations for critical production incidents. ServiceNow & Request Management Manage intake and prioritization of business requests through ServiceNow. Perform detailed analysis of incidents, defects, enhancements, and data-related requests. Ensure SLA adherence and effective ticket lifecycle management. Create and maintain comprehensive analysis documentation for Development teams. Drive ticket governance, reporting, metrics, and operational reviews. Business Analysis & Requirements Management Partner directly with business users to understand operational challenges and enhancement opportunities. Conduct business and data analysis to identify root causes and recommend solutions. Develop business requirements, functional specifications, process flows, and use cases. Collaborate with product owners and development teams to translate requirements into executable solutions. Facilitate workshops, stakeholder meetings, and requirement-gathering sessions. Salesforce & CDP Subject Matter Expertise Serve as a CDP and Salesforce SME for business users and technology teams. Analyze issues related to Accounts, Contacts, Firms, Interactions, Campaigns, Territories, Coverage, Data Quality, and Reporting. Support user onboarding, training, and knowledge-sharing initiatives. Maintain operational documentation and knowledge repositories. Release & Change Management Support end-to-end release management processes for Salesforce and CDP applications. Coordinate release planning, validation testing, approvals, deployment readiness, and post-production verification. Manage TCMs, JIRA workflows, release documentation, and change controls. Partner with developers, QA teams, infrastructure teams, and production support teams to ensure successful deployments. Data Quality & Governance Perform data validation and data quality reviews across client, account, contact, and product datasets. Investigate data discrepancies and partner with source system owners to drive resolution. Support governance initiatives and operational controls. Contribute to reporting, audit readiness, and risk management activities. Stakeholder Management Build strong relationships with Sales, Marketing, Operations, Product Management, Client Relations, Investor Services, Data Governance, and Technology stakeholders. Provide executive-ready status updates and operational reporting. Act as a trusted advisor for production inquiries, operational improvements, and platform enhancements. Required Qualifications 7+ years of experience in Production Management, Business Analysis, CRM Technology, or Application Support. Hands on experience with Tableau, Snowflake, SQL, Python, or data analysis tools. Strong experience supporting Salesforce or enterprise CRM platforms. Experience with ServiceNow, Jira, and Agile delivery methodologies. Strong analytical and problem-solving skills. Experience performing root cause analysis and incident management. Ability to work directly with senior business stakeholders. Strong verbal and written communication skills. Proven experience managing multiple priorities in a fast-paced environment. Preferred Qualifications Financial Services or Asset Management experience. Experience supporting client, contact, account, sales, marketing, or distribution platforms. Knowledge of investment management business processes. Understanding of release management, change management, and production governance frameworks.

Job Description📌 About Alpaca Health Alpaca Health enables clinicians to become entrepreneurs, starting in autism care. We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians. Our product is a complex marketplace business. For providers, we manage the insurance operations and back office admin of their business. For patients, we act as a front door to finding a best-fit therapist. And, we accomplish this by having an operations team, enabled by best-in-class software. We are growing quickly and expanding into new states this year. The problems we are solving are operationally complex, high-stakes, and deeply meaningful for families. We've raised over $14M in funding from early-stage investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, and are building for long-term category leadership. More importantly, we're serving hundreds of patients, while growing 30% MoM. 🎯 Role: Founding Product Manager We are hiring a Head of Product to build an AI-native platform that powers every side of our market: providers, families, and our internal operations team. We're not looking for a traditional Head of Product. There's been no PM at Alpaca to date: Operations Leads have worked directly with Engineers to build product. We believe that's what an AI-native product organization looks like: less and less separation between the business and building. But our product is getting more complex — more stakeholders, more capabilities, more integrations — while engineering velocity keeps increasing. That demands real thought around launch plans, knowledge base quality, QA, and more. And it means building the shared product sense across Operations Leads — so good judgment doesn't depend on you being in every room You'll define what AI-native product management looks like at a business built this way. This is a leadership-level role: you'll have license to hire, bring on freelancers, and set the direction of product at Alpaca. You'll report directly to the founders. We prefer NYC-based candidates (or open to relocation). We work 5 days a week in person. What You’ll Do You have taste, and that shows in our products for patients (B2C), providers (B2B) and internal operations teams (internal tools). You care about the details of user flows and design, not just whether a feature works. Healthcare has trained patients and providers to expect clunky portals and forms that ask the same question five times. We think that's a failure of imagination, not a fact of the industry. Families and clinicians deserve the same craft as any consumer app they use, and you're offended on their behalf when healthcare software falls short. You can hire and manage design talent that meets your own bar. Build for the whole business, not just the app. We are fundamentally an operations business. We sell the outcome to our provider entrepreneurs (done for you healthcare admin), and accomplish the outcome more efficiently than competitors with AI enablement. This means that internal tools are a core part of our product. You should love designing integrations with HubSpot, or our own internal CRMs, where our ops teams across client intake, prior authorizations, revenue cycle, provider success, and more actually live. Treat product as a process across the whole org, not just a function. Our Strategy & Operations team members are empowered to build prototypes and sit directly with engineers. You won't act as a gatekeeper between the business and engineering; your job is to facilitate and translate. Some days that means coaching an ops team member on how to write a good ticket. Other days it means designing the product yourself. Whatever it takes to get good product shipped. Grow the team the AI-native way. Engineering is shipping faster than ever, and we feel the strain on the product side. We don't want to solve that by throwing more PM headcount at it that slows down the velocity we've built. As Head of Product, you'll define how a small, AI-native product org keeps pace with engineering without becoming a bottleneck through tooling, process, and leverage, not just hiring. Get in the weeds. This isn't a role where you review mocks on Fridays. You're prototyping, pressure-testing, and iterating. You have opinions about the details. AI is changing what it means to be "in the weeds," and you're leaning into that, using tools like Claude Code and Cursor to go from idea to working demo yourself. Set the tempo. Create pace and urgency without chaos. Define what "fast" means for Alpaca's product org: how decisions get made, how work moves through the system, how the team stays focused on what matters. Remove friction. Raise the clock speed. Win with us. This is a company-building role, not just a product role. You'll contribute to decisions that extend well beyond your function: go-to-market, hiring, and company strategy. You care about Alpaca winning, not just Product winning. 🧠 Who You Are You are extremely ambitious and want to build category-defining products. You are AI-native, you already use tools like Claude Code, Cursor, or similar to build and prototype. You are technical enough to understand how systems actually work (APIs, data pipelines, AI/LLM systems). You are a builder: you default to creating, not coordinating. You are a strong product thinker with clear opinions and high judgment. You are obsessed with customers and spend time methodically breaking down complex workflows into clear, step-by-step processes. You thrive in ambiguity and move quickly without waiting for perfect clarity. You are not a project manager—you make decisions and drive outcomes. Requirements 4-8 years of product management experience with mix of experiences B2C or B2B (preference for B2C healthcare, SMB vertical SaaS, or applications in highly regulated industries like logistics, finance, or healthcare) Experience at early stage (pre-Series C) startups and preferably have seen a company scale from one funding round to another Previous people management experience 🚀 Why Join Direct exposure to company-building at an early stage. Real ownership of critical initiatives from day one. The opportunity to materially impact families and clinicians. A fast learning curve that few roles can match. Strong compensation package 💵 Competitive salary 📈 Meaningful equity 🏥 Health benefits 🏖️ Flexible PTO 🍱 Dinner when working late Compensation Range: $180K - $240K

Job Description Job Overview: A School Custodian is responsible for maintaining cleanliness, safety, and general upkeep of school facilities. This role ensures that the school environment is clean, healthy, and conducive to learning. Key Responsibilities: Cleaning: ● Sweep, mop, and vacuum floors in classrooms, hallways, restrooms, and other areas. ● Clean windows, doors, and walls as needed. ● Empty trash and recycling bins regularly. ● Clean restrooms, including disinfecting toilets, sinks, and replenishing supplies. ● Dust and clean furniture, fixtures, and other surfaces. ● Clean and maintain common areas such as the cafeteria, gymnasium, and hallways. Minor Repairs and Maintenance: ● Perform routine maintenance checks and tasks such as changing light bulbs and air filters. ● Report major maintenance issues or repairs to the Grounds and Maintenance department through the electronic maintenance ticket system. Safety and Security: ● Remove snow and ice from sidewalks and entryways in accordance with district snow removal plans. ● Ensure safety standards are met by inspecting equipment and the premises regularly. ● Ensure building grounds are locked and secure at the end of each shift. ● Assist in emergency cleanup (e.g., spills or accidents) in a timely manner. Inventory and Supply Management: ● Maintain an inventory of cleaning supplies, chemicals, and equipment. ● Reorder supplies as needed and ensure proper storage of materials. ● Properly handle and store cleaning chemicals in accordance with safety guidelines. Additional Duties: ● Attendance may be required on weather cancellation days to assist with snow removal. ● Assist with moving furniture or setting up spaces for special events or meetings. ● Collaborate with other custodial staff and school personnel to ensure smooth daily operations. ● Perform other duties as assigned by the school administration or supervisor. \nCompany Description Small private school in Brooklyn, New York, Small private school in Brooklyn, New York,

Job DescriptionAt Intenseye, we believe protecting people at work is non-negotiable. That’s why we’re building the world’s most advanced AI-powered platform for industrial environments, designed to help organizations move from reactive programs to proactive risk prevention across safety, operations, and quality management. Our technology gives enterprises the ability to see risk and inefficiency as they emerge, take action in real time, and prevent incidents before they happen. Powered by cutting-edge AI and Intenseye’s proprietary Sentinel hardware, our platform delivers ethical, highly accurate intelligence across complex worksites. EHS, operations, and quality teams gain continuous leading indicators, deep operational insight, and unprecedented visibility into how work actually happens. Today, Intenseye helps protect hundreds of thousands of workers across 25+ countries—and we’re just getting started.The Role As an Application Support Engineer, you will cover the full support spectrum: fielding inbound customer questions directly via chat and email (L1), conducting hands-on technical investigations into connectivity, integration, and platform issues (L2), and working alongside engineering when issues require deep infrastructure-level diagnosis (L3). You're the person who gets things done in a high-paced, unstructured environment. You'll work closely with enterprise customers' IT and network teams, join customer calls without hesitation, and partner with engineering, DevOps, and product to see every issue through resolution. This role is based in New York and reports to the Director of Support. This position requires three days at our NYC Office. What you will do: Customer support & relationship management Handle inbound customer inquiries via chat and email — answering platform questions, guiding users, and resolving issues end-to-end Own customer communication throughout the lifecycle of every ticket, providing timely and clear updates. Join customer calls and meetings as a technical representative and engage confidently with enterprise IT and network teams. Maintain and contribute to user-facing documentation, help center content, and knowledge base articles. Technical investigation & infrastructure support Troubleshoot and resolve connectivity issues by working directly with customers' IT teams — including remote access sessions, VPN configuration, SSH access, proxy setup, and firewall and network diagnostics. Support on-premise and cloud/hybrid deployments, handling integration and infrastructure issues that require hands-on network-level investigation. Investigate platform and integration issues across application, service, and network layers, using available monitoring and observability tools. Configure and troubleshoot SSO and authentication integrations for enterprise customers. Cross-functional collaboration Escalate complex issues to engineering and product teams with well-documented findings and clear reproduction steps. Work with engineering, DevOps, and product teams on deeper investigation, bug resolution, and new feature rollouts. Contribute to improving internal processes, playbooks, and support tooling. Partner with the Support Manager to develop support territory strategy What we are looking for: 3+ years in a technical or application support role, ideally within an Enterprise SaaS environment. Solid Linux fundamentals — comfortable in the command line, reading logs, and running diagnostic commands. Strong networking knowledge: TCP/IP, DNS, firewalls, NAT, proxy configurations, and port forwarding. Hands-on experience with SSH and VPN — setup, tunneling, and troubleshooting. Comfortable doing L1 customer chat and deep technical investigation on the same day. Strong written English and a natural ability to explain technical topics to non-technical stakeholders. Ability to navigate ambiguity Excellent oral communication skill with both internal stakeholders and external technical teams Willingness to travel occasionally for on-site customer visits — you're comfortable getting in front of customers in person when the situation calls for it. Intenseye is proud to be an Equal Opportunity Employer. We are committed to building a diverse, inclusive, and equitable workplace where every team member feels valued and empowered. We recruit, hire, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, physical or mental disability, sexual orientation, gender identity or expression, medical condition, pregnancy, veteran status, genetic information, or any other characteristic protected by applicable law. We know that not everyone will meet 100% of the listed qualifications, and that’s OK. Research shows that individuals from underrepresented groups often hesitate to apply unless they meet every criterion. If you’re excited about our mission and believe you can have an impact in this role, we strongly encourage you to apply. Your experience, skills, and perspective may be exactly what we’re looking for. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescriptionBe Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled, versatile, strategic, and customer-focused Service Delivery Lead, with a strong foundation in enterprise IT systems to join our team. This role is responsible for serving as the technical liaison and trusted advisor for a strategic client. The ideal candidate will have a good understanding of enterprise IT infrastructure and Operations, a strong customer orientation and a willingness to roll up their sleeves when necessary. Key ResponsibilitiesCustomer Engagement & Advocacy • Act as a technical escalation point of contact for assigned customers, fostering long-term strategic relationships., • Understand client’s business goals and technical environment to proactively guide and align IT solutions to their needs., • Regularly review system health reports, performance metrics, processes, and KPIs to provide insights and strategic recommendations.Service Delivery & Communication, • Collaborate with internal support and engineering teams to ensure timely resolution of issues and seamless service delivery., • Communicate complex technical issues and solutions clearly to both technical and non-technical stakeholders., • Identify patterns in incidents and outages, propose improvements and drive long-term operational excellence. ITIL-Based Process Oversight, • Support event, incident, problem, and change management efforts for our 1 using ITIL best practices., • Coordinate root cause analysis and ensure timely follow-up with clients for major or recurring issues., • Monthly reporting to highlight KPIs and Metrics, • Analyze data trends and present recommendations Skills, Knowledge and ExpertiseTechnical Expertise • Historical experience managing and administering Windows Server environments, • Strong knowledge of network device configuration and administration of Cisco routers/switches., • Understanding of cloud solutions on Microsoft Azure and AWS platforms, including hybrid environments ., • Previous experience with virtualization technologies, including VMWare.Customer-Facing and Strategic Skills, • Proven success in a Technical Account Manager or customer-facing engineering role., • Capable of interpreting system metrics and translating them into meaningful, business-aligned actions.Soft Skills, • Excellent communication and interpersonal skills; able to bridge the gap between business needs and technical solutions., • Strong presentation and documentation abilities., • Highly self-motivated, organized, and comfortable working both independently and collaboratively. Leadership & Team Coordination:, • Technical Expertise: Strong hands-on skills in network, server, monitoring, and ticket management. Able to troubleshoot and resolve issues when additional resources are needed. This would not be the primary role but having someone who can roll up their sleeves as needed, • Process & Standards Implementation: Experience with ITIL frameworks and driving adoption of best practices for incident, problem, and change management., • Operational Improvement Mindset: Ability to identify gaps, propose improvements, and facilitate continuous improvement initiatives., • Stakeholder Management: Strong communication and interpersonal skills to interface with Blue Mantis and customer stakeholders, articulate value and manage expectations., • Game Day Coverage: Cover critical events, including weekends, with the ability to coordinate with remote teams and provide leadership., • Reporting & Analytics: Capable of providing operational reports, ticket analysis, and recommendations for service improvementPlease note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job Description Role Overview The Integration Manager / Enterprise Systems Lead is responsible for leading the strategy, architecture, and delivery of all enterprise system integrations across the organization. This role oversees integration initiatives spanning 3PL providers, carriers, ERP systems, and internal platforms, ensuring seamless data flow across the technology ecosystem. This is a leadership role requiring both technical depth and strategic vision, with responsibility for managing integration specialists, setting technical standards, and aligning integration capabilities with business objectives. The role balances hands-on technical guidance with program management and stakeholder engagement at the leadership level. Key Responsibilities Integration Strategy & Architecture • Define and maintain the enterprise integration architecture and strategic roadmap, • Evaluate and select middleware/iPaaS platforms and integration technologies, • Establish integration patterns, standards, and best practices across the organization, • Lead platform migration initiatives (e.g., Celigo to Boomi or other enterprise solutions), • Design scalable, secure integration frameworks that support business growth Team Leadership & Development • Manage and mentor a team of integration specialists and developers, • Allocate resources across integration projects and priorities, • Conduct performance reviews, skills development, and career planning, • Foster a culture of technical excellence and continuous improvement, • Build team capability in emerging integration technologies Enterprise System Ownership • Oversee integrations across ERP, WMS, OMS, CRM, and analytics platforms, • Ensure system interoperability and data consistency across the enterprise, • Lead major system implementation and upgrade projects, • Partner with enterprise application owners to optimize system capabilities, • Drive data governance and master data management initiatives 3PL & Partner Integration Program • Lead the 3PL integration program, including carrier and logistics provider partnerships, • Oversee EDI infrastructure and trading partner onboarding processes, • Establish SLAs and performance metrics for partner integrations, • Drive vendor management and contract negotiations for integration services, • Ensure compliance with industry standards and partner requirements Operations & Service Delivery • Ensure 24/7 reliability and monitoring of critical integration flows, • Establish incident management and escalation procedures, • Oversee integration support model and ticket resolution processes, • Drive performance optimization and capacity planning Stakeholder Management & Governance • Partner with Supply Chain, Operations, Finance, and IT leadership, • Translate business requirements into technical integration solutions, • Lead steering committees and project governance forums, • Manage integration budgets and vendor relationships, • Communicate integration roadmap and status to executive stakeholders Data & Analytics Enablement • Oversee data ingestion into data lakes and analytics platforms, • Ensure data quality, auditability, and compliance across integration pipelines, • Support business intelligence and reporting requirements, • Collaborate with Data Engineering and Analytics teams, • Implement data observability and quality frameworks Required Skills & Experience Essential • 7+ years of experience in enterprise systems integration and architecture, • 3+ years in a leadership or management role, • Deep expertise in middleware/iPaaS platforms (Boomi, MuleSoft, Celigo, or similar), • Strong understanding of ERP, WMS, OMS systems and their integration patterns, • Proven experience with EDI, API management, and event-driven architectures, • Experience managing 3PL, carrier, or supply chain technology integrations, • Strong program management and project delivery track record, • Excellent stakeholder management and communication skills Desirable • Experience leading platform migrations or major integration transformations, • Background in supply chain, logistics, or distribution operations, • Knowledge of cloud platforms (Azure, AWS, GCP) and cloud-native integration, • Familiarity with data engineering tools (Airflow, dbt, Kafka), • Experience with Agile/SAFe methodologies, • Relevant certifications (e.g., Boomi, MuleSoft, AWS, TOGAF), • Experience with API gateway and microservices architectures Technical Skills Core Competencies • Enterprise middleware/iPaaS platforms (Boomi, MuleSoft, Dell Boomi, Celigo, Workato), • Integration patterns (ETL/ELT, API orchestration, event streaming, batch processing), • EDI standards and VAN providers (ANSI X12, EDIFACT, AS2, SFTP), • API technologies (REST, SOAP, GraphQL, OAuth, API gateways), • Message queues and event streaming (Kafka, RabbitMQ, Azure Service Bus), • Cloud integration services (Azure Logic Apps, AWS Lambda, GCP Cloud Functions), • Data pipeline orchestration (Apache Airflow, Prefect), • Monitoring and observability tools (Splunk, Datadog, New Relic), • Database technologies and SQL Leadership Competencies • Strategic Thinking – Ability to connect integration capabilities to business outcomes, • Technical Leadership – Guide teams through complex architectural decisions, • Change Management – Lead organizational transformation and adoption, • Vendor Management – Negotiate and manage technology partnerships, • Influence & Collaboration – Build consensus across diverse stakeholder groups, • Problem Solving – Navigate ambiguity and resolve complex technical challenges, • Talent Development – Build high-performing, engaged teams \nCompany Description About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. About Xerox Holdings Corporation\r\nFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Job Description Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com. Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! Embark on an exciting journey as we look for a skilled and dynamic leader to fill the role of Portfolio Community Manager. Your responsibilities include overseeing leasing activity, ensuring resident satisfaction, optimizing financial performance, and mastering regulatory compliance for a portfolio of properties. Collaborate with the team to achieve property goals set by upper management, maximizing occupancy and profits while enhancing the property's reputation and market value. This opportunity is your ticket to an impactful career in property management, where you will be the face of our residential communities, fostering positive relationships with residents and contributing to the overall success of our vibrant living spaces. Essential Job Functions • Engage with community owners, upper management, internal team members, and business partners promptly and accurately to enhance client satisfaction, facilitate project completion, and stay informed about day-to-day community operations., • Manage and take part in the lease enforcement process for a portfolio of properties by reviewing and approving prospective resident applications and lease renewals, performing regular apartment inspections, adhering to proper notice requirements, executing eviction procedures when necessary, and enforcing the imposition and collection of allowable late fees and other charges as outlined in the lease terms., • Lead the implementation of sales, marketing, and operational initiatives to meet budgeted occupancy and customer retention objectives for properties within the portfolio., • Maintain an expert level of competitive marketplace intelligence to collaborate with the marketing team to execute effective marketing strategies., • Supervise programs for resident retention, lease renewals, and leasing to ensure maximum occupancy is maintained., • Communicate with residents in a timely manner to address their concerns effectively., • Collaborate with internal departments such as compliance, leasing, and accounting, including reviewing all lease packages for both current and potential residents., • Provide guidance, establish goals and objectives, and oversee scheduling for Resident Managers, office, building, and leasing staff, fostering a positive and collaborative work environment., • Recruit, train, and lead a unified team to ensure streamlined community operations., • Enforce compliance and communication of policies and procedures for residents and internal team members, exceeding survey, audit, review, and inspection expectations., • Conduct regular community inspections to identify maintenance issues, oversee building operations and systems maintenance, coordinate preventive maintenance work, and identify and coordinate vendors for repairs, construction, and capital improvements with the Resident Manager., • Supervise ongoing construction for new buildings., • Negotiate service contracts and ensure adherence to contractual obligations., • Be available after-hours for emergencies, resource coordination, and implementation of corrective action., • Ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork., • Contribute to the preparation and adherence to operating budgets and forecasts, generating Monthly Variance Reports, Utility Consumption Reports, and other required reports., • Analyze income and expense patterns, providing recommendations to upper management, and implement strategies to enhance financial performance wherever possible., • Process invoices through the AP system and manage vendor payments., • Build positive relationships with residents, addressing concerns and implement resident retention initiatives and community engagement programs ensuring a high level of satisfaction., • Must travel between properties to be present on-site and be able to move throughout the buildings to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors., • Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances., • Position may be required to perform duties outside their normal responsibilities as needed. Qualifications • Bachelor’s degree in business, marketing, real estate, or finance or equivalent experience., • A minimum of 7 years of multifamily residential community management and leasing experience with a minimum of 2 years in portfolio property management., • Proficiency in navigating computers and community management software, to include Microsoft Office include iLuvLeasing, On-Site, Elise AI, RentCafe and Yardi., • Technical knowledge of building operations and maintenance., • Understanding of marketing trends, budgeting, and reporting, including strong financial skills with knowledge of GAAP., • Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire., • Work authorization (required), • Must be available to work weekends (Saturdays and Sundays) In addition to base compensation, significant incentive pay and full benefits packages are available. Annual salary range - $130,000 - $140,000 Powered by JazzHR dscK8Y2g3I

Job Description We are seeking a contractor to join our team! (6+ months) We are looking for an experienced Systems Engineer II to join our IT team. This role is responsible for managing and supporting enterprise-level Citrix, Windows, and VMware environments, providing L2/L3 support across a 24x7 operational setup. The ideal candidate will also own end-user lifecycle management and IT service tracking through Jira. Responsibilities • Execute end-user onboarding and offboarding processes including account provisioning/de-provisioning, device setup, access management, and license assignment across all platforms, • Manage user lifecycle across AD, Azure AD, Google Workspace, Microsoft, and other enterprise tools ensuring timely access changes per HR triggers, • Track, manage, and update IT service requests using Jira — including ticket, • Creation, assignment, status updates, sprint tracking, and closure within defined SLAs, • Managing IT infrastructure service requests, • Perform backup of all systems and network devices, • Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs), • Hands-on experience with network switching concepts and configurations, • Understanding of LAN/WAN architecture, routing, and basic firewall concepts, • Hands-on experience with Meraki devices and environment, • Administering Active Directory services, Windows Utility servers, • Full proven knowledge DFS, Terminal Servers, Hyper V, Internet Information Server System Center Operations Manager (SCOM), and file server, • Hands-on experience with Google Workspace and Azure Directory, • Outstanding troubleshooting skills for Window platform, • Maintain and manage Active Directory environment focusing on GPO driven policies, and user/group management, and potentially cross-domain functionality, • Create accounts, troubleshoot, configure active directory, level 2 & 3 support for help desk., • Citrix server environment Management and troubleshoot issues, • Full proven knowledge of Citrix XenDesktop 7, • Knowledge of DNS, DHCP, Certificate Authority and RADIUS servers, • Experience in Installing, Configuring, troubleshooting and supporting XenDesktop 7, • The engineer has knowledge about hosted shared desktops, (non) persistent VDI machines, • Support Level -> L2/L3 Primary Skills Equal Opportunity Statement Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc. For any additional information, please visit the below websites: E-Verify Right to Work (English) Right to Work (Spanish) Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.

Job Description Role Overview The Head of Ecommerce is a strategic build role responsible for owning the marketplace growth plan for Idea Nuova's licensed home goods portfolio across Amazon, Walmart.com, Target Plus, and new marketplaces. You'll inherit a lean team (an Amazon account lead and a data analyst), an active multi-category catalog, and full license to build the strategy, the org, the playbook, and the P&L — pulling two clear levers: a disciplined, high-ROI advertising engine and aggressive product and assortment expansion across our licensed portfolio. This is a pure marketplace role — no DTC. Key Responsibilities • Own the strategic growth plan — a clear, written roadmap for how we grow marketplace sales: which accounts, which categories, which licenses, funded by which ad investment, on what timeline, • Own the full ecommerce P&L across Amazon (1P and 3P), Walmart.com (owned, DSV, and Marketplace), Target Plus, and new marketplace expansion (TikTok Shop, Wayfair, Macy's/Kohl's marketplaces, international Amazon), • Own retail media and advertising strategy — the full ad budget, restructuring campaigns around profitability, setting ROAS/ACOS and TACoS targets by category, and running weekly performance reviews, • Improve advertising ROI — shift spend from underperforming campaigns to proven winners, build incrementality discipline, and connect ad spend to contribution margin (not just top-line), • Drive product and assortment expansion — identify white space across licenses and categories, bring more of the portfolio online, push into higher-ticket items (kids furniture, top-tier programs), and expand winning items across every marketplace they belong on, • Build a repeatable new-item launch playbook — how we invest ad dollars behind licensed launches, how fast we expect payback, and when we cut, • Own the annual budget and weekly scorecard — targets by account, honest variance reporting, and clear action plans for ownership, • Own catalog strategy — rationalize the unproductive tail and concentrate ad and content investment on winners, • Own content and listing quality at scale — A+ content, brand stores, imagery, and SEO across every marketplace, • Partner with production and planning on demand planning and inventory health — no stockouts on top sellers going into Q4, and no ad spend pointed at items we can't ship, • Execute licensed launches — coordinating hot properties across marketplaces at speed, • Build the team — hire and develop marketplace managers, content/creative, advertising, and operations talent as the business scales Qualifications • A strategic operator — you've built marketplace growth plans and then executed them, not just run day-to-day operations, • 10+ years in ecommerce, with 5+ leading marketplace businesses at meaningful scale — marketplace is your core expertise, not a side channel, • Deep Amazon expertise on both sides: Vendor Central and Seller Central, AMS / retail media, catalog operations, chargebacks, and forecasting, • Proven retail media operator — you've owned seven-figure ad budgets, improved efficiency while growing sales, and can explain exactly how you did it, • Assortment growth experience — you've expanded catalogs into new categories and marketplaces and know how to pick winners, • Walmart ecosystem fluency — owned/DSV economics and Walmart Marketplace — is a strong plus, • Home goods, consumer products, or licensed goods experience strongly preferred, • Analytical and hands-on — you live in the data, but you'll also fix the broken listing yourself when needed, • Direct communicator, low ego, comfortable in a fast-moving, founder-led environment What Success Looks Like • First 90 days: a clear strategic plan on the table — account targets, ad investment strategy, and a product expansion roadmap that principals and the leadership team can get behind, • Year 1: Amazon and Walmart.com back on a clear growth trajectory, measurably improved advertising ROI, new assortment live across marketplaces, and a budget-and-scorecard cadence installed, • Year 2–3: a genuine multi-marketplace business at multiples of today's size — expanded categories, new marketplaces live and material, and the org built to support it, • Retail media efficiency improves quarter over quarter, with clear linkage from ad spend to contribution margin, • New licensed launches follow a repeatable playbook with predictable payback windows, • Inventory health is strong — no stockouts on top sellers, and no ad spend pointed at items we can't ship Additional Requirements Travel as needed for marketplace/retailer partner meetings (Amazon, Walmart, Target Plus), industry events (Prosper Show, Amazon Accelerate, and similar), and periodic visits to Idea Nuova's domestic manufacturing facilities (PA, GA, LA) for planning and inventory coordination Benefits • Competitive salary and benefits package, • Opportunities for career growth and advancement, • Dynamic, collaborative, and entrepreneurial work environment, • Exposure to major retailers, nationally recognized brands, and trend-driven home categories, • Fast-paced culture where your ideas, creativity, and contributions make an impact Why This Role This is a highly visible executive leadership opportunity to build a genuine multi-marketplace business at multiples of today's size. Our licensed portfolio (Disney, Marvel, Bluey, Minecraft, Hello Kitty, Sonic, Thomasville, Reebok, and more), our domestic and global manufacturing base, and our retail relationships give us an ecommerce opportunity far larger than our current footprint — and you'll own the strategy, the team build, and the P&L to unlock it. Direct line to company principals, a seat on the leadership team alongside sales, production, and planning, and real influence over the future of the business.

Job DescriptionJoin LaundryLux Laundrylux is the North American supplier of Electrolux Professional & Wascomat equipment for Laundromats, Coin Laundries & On-Premises Laundries. From financing to repairs, Laundrylux provides a comprehensive set of services to help with all elements of commercial laundry. Senior Epicor DeveloperWhat we are looking for: The Senior Epicor ERP Developer is responsible for the design, development, integration, support, and continuous improvement of LaundryLux’s Epicor Kinetic environment. This role serves as a senior technical owner for Epicor solutions and ensures that enhancements are built from clearly defined business requirements, aligned with LaundryLux’s operating model, properly tested, documented, secured, and supportable over the long term. The position is expected to do more than execute configuration requests. The Senior Epicor ERP Developer will evaluate the underlying business need, recommend the appropriate solution, identify upstream and downstream impacts, challenge requests when necessary, and take ownership of the complete technical design through deployment and post-production support. Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux? Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment. Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company. LaundryLux Benefits: We offer a comprehensive benefits package including: Health benefits package including medical, dental & vision plans Life Insurance 401(k) with company matching Paid Time Off Paid Holidays Profit Sharing Employee Referral Program Mentorship Program Company Sponsored Training Tuition Reimbursement Back to the role: What you will do:Epicor Development and Solution Ownership Design, develop, test, deploy, and support solutions within Epicor Kinetic, including Business Process Management (BPM) directives, data directives, Epicor Functions, Business Activity Queries (BAQs), dashboards, reports, customizations, and Application Studio layers. Translate business requirements into complete technical solutions that are scalable, secure, maintainable, and aligned with Epicor standards and LaundryLux’s enterprise architecture. Own the end-to-end technical design for assigned solutions, including data flow, business logic, security, error handling, deployment, rollback, monitoring, and support documentation. Review existing customizations and technical debt; recommend where solutions should be corrected, simplified, retired, or replaced with standard Epicor functionality. Evaluate Epicor releases, patches, and Kinetic capabilities to determine their impact on custom solutions and business processes. Business Analysis and Cross-Functional Partnership Partner with Accounting, Finance, Sales, Customer Care, Purchasing, Warehouse, Logistics, Parts, Service, Warranty, and other business teams to understand current processes, pain points, controls, and future-state requirements. Lead or participate in discovery and requirements sessions; distinguish the stated request from the underlying business need before selecting a technical approach. Document functional requirements, technical specifications, process impacts, assumptions, dependencies, risks, and acceptance criteria before development begins. Provide clear recommendations and alternatives to stakeholders, including the operational and technical tradeoffs of each option. Coordinate user acceptance testing and obtain appropriate business approval before production deployment. Integrations, Data, and Reporting Develop and support integrations between Epicor and LaundryLux business platforms using Epicor REST services, APIs, webhooks, OData, middleware, secure file exchange, and other approved integration methods. Support integrations involving e-commerce, payment, tax, CRM, EDI, warehouse, shipping, reporting, and financial systems, including troubleshooting transactions across both endpoints. Develop efficient BAQs, data extracts, reports, and interfaces while protecting data integrity and avoiding unsupported direct database changes. Collaborate with data and reporting resources to ensure Epicor data definitions, calculations, and business rules are documented and consistently represented in downstream reporting. Establish appropriate logging, reconciliation, alerting, and recovery procedures for business-critical integrations and automated processes. Technical Governance, Quality, and Documentation Follow and help mature LaundryLux’s software development lifecycle, change control, source control, peer review, testing, release, and production support practices. Maintain clear technical documentation for all developed solutions, including purpose, owners, dependencies, data mappings, logic, security, deployment steps, test evidence, known limitations, and support procedures. Ensure changes are developed and validated in the appropriate non-production environment and are not moved into production without required review and approval. Apply role-based security, least-privilege access, segregation-of-duties considerations, and secure coding practices to Epicor solutions. Maintain an accurate inventory of Epicor customizations, integrations, scheduled processes, reports, and other IT-owned solution components. Production Support and Operational Reliability Serve as a senior escalation point for complex Epicor incidents, performance issues, data errors, failed integrations, and production defects. Perform structured root-cause analysis and implement durable corrective actions rather than repeated manual workarounds. Participate in Epicor ticket triage, provide realistic estimates and status updates, and ensure work is prioritized according to business impact and agreed service expectations. Coordinate with Epicor Support, implementation partners, and other vendors while retaining internal ownership of the issue and validating vendor-proposed solutions. Support planned maintenance, upgrades, deployments, and critical business periods as required. Technical Leadership Provide technical direction, code review, development standards, and mentoring to Epicor developers and other technical resources. Estimate effort, identify resource or dependency risks, and communicate delivery concerns early to IT leadership and stakeholders. Contribute to the Epicor roadmap and ERP evaluation initiatives by identifying functional gaps, customization dependencies, data considerations, and opportunities to reduce complexity. Promote knowledge transfer so that critical Epicor solutions are understood and supportable by the broader IT team. What you should have: Strong experience with Epicor Kinetic or Epicor ERP 10/11, including BPMs, data directives, Epicor Functions, BAQs, dashboards, reporting, REST services, security, and deployment practices. Strong C#/.NET and SQL skills, with experience designing, debugging, and supporting production business applications. Demonstrated experience building and supporting enterprise integrations using REST APIs, webhooks, JSON/XML, OData, middleware, or secure file-based interfaces. Experience gathering requirements, producing technical designs, conducting unit and integration testing, supporting user acceptance testing, and managing controlled production releases. Strong troubleshooting skills across applications, integrations, data, infrastructure dependencies, and business processes. Ability to explain technical issues and solution choices clearly to both technical and non-technical stakeholders. Strong ownership, judgment, organization, documentation, and follow-through. Preferred Qualifications: Experience with Epicor Kinetic SaaS/cloud environments, Application Studio, Epicor Automation Studio, and Epicor upgrade-readiness practices. Experience supporting manufacturing, distribution, inventory, order management, purchasing, service, warranty, finance, or field-service operations. Experience with EDI transactions and trading-partner integrations, including order, shipment, invoice, and inventory-related documents. Experience with SSRS, Power BI, Azure services, source control, DevOps pipelines, and structured release management. Knowledge of financial controls, audit requirements, role-based security, segregation of duties, and data governance. Education and Experience: Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field, or equivalent combination of education and relevant professional experience. Seven or more years of ERP development experience, including at least five years of hands-on Epicor ERP development and support experience. Epicor certification or comparable advanced Epicor implementation experience. Work Expectations: · This position requires regular collaboration with LaundryLux business teams and IT resources. The employee may be required to participate in scheduled maintenance, production deployments, or urgent issue resolution outside normal business hours. This role can be an on-site, hybrid or remote position subject to business needs and LaundryLux policy. Physical Requirements: This position operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Travel Required: Occasional travel to other LaundryLux offices in the US as needed. Our Values: People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you! We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Our company participates in E-Verify.

About Trayd\n Trayd is building the operating system for commercial construction: payroll, compliance, and back office workflows that actually work in the real world. \n Construction is one of the largest industries in North America, yet much of the software that runs it is outdated, manual, and fragile. Companies spend hours every week reconciling payroll, tracking job costs, and managing compliance across disconnected systems. The consequences of mistakes are real. Workers do not get paid correctly. Businesses lose time and money. Stress compounds. \n We're changing that. \n We help subcontractors run payroll, manage workers, and operate their businesses with confidence. When something goes wrong, they need answers fast and they need them to be right. Support is not a ticket queue to us. It is where we keep that trust. \n We are in the next phase of growth, with accelerating customer demand and a platform that runs real payroll every week, and we are scaling the team to match it. \n The Role\n We are hiring an AI Support Specialist to be the first person our customers reach when they need help, and to help build the AI-driven support system behind it. \n You will own the front line of customer support: triaging incoming questions, working alongside our AI support agents to draft fast and accurate answers, and making sure every customer leaves with a real resolution. You keep the queue moving and the quality high. \n This role sits on our Product team, and that is deliberate. Support is our sharpest source of product signal, and we want the person living in it to act on what they learn, not just pass it along. This is not a forever-inbox job. As you master our product and our customers, you will move from answering questions to fixing the things that cause them: taking ownership of the AI agents and knowledge that power support, and increasingly making real changes to the product itself. \n You do not need to be a software engineer. Using AI coding tools, you will be able to ship small product improvements and fixes yourself, with support from engineering. That is the whole trajectory of this role: the better you get at turning customer pain into product changes, the more of a product owner you become. \n What You'll Do\n\n • Be the first point of contact for customer questions, responding quickly, clearly, and accurately.\n, • Work alongside our AI support agents, reviewing and verifying AI-drafted replies for accuracy and tone before they go out.\n, • Triage and route incoming issues, spotting urgent, payroll-blocking problems and getting them to the right person fast.\n, • Own queue health: make sure nothing falls through the cracks and every issue is resolved or escalated by the end of the day.\n, • Turn resolved questions into help articles and training content so customers can help themselves.\n, • Partner with product and engineering to surface recurring issues and push for real fixes, not band-aids.\n, • As you ramp, take ownership of our AI support agents and skill library: tuning them, expanding their coverage, and raising answer quality.\n, • Use AI coding tools to make real changes to the product, shipping small fixes and improvements that remove customer pain at the source, with support from engineering.\n\n Who You Are\n\n • You have 0–2 years of experience, or you are a recent graduate excited to start your career in a high-ownership role.\n, • You are a clear, warm writer who can explain things simply and stay calm under pressure.\n, • You are genuinely excited about AI and want to get hands-on with the tools reshaping how support works.\n, • You want to build, not just respond. You are excited to get closer to the product over time and to use AI tools to make changes yourself.\n, • You are highly organized and detail-oriented. You know that in payroll, getting the answer right matters.\n, • You take ownership and communicate proactively. You are comfortable with ambiguity and don't wait to be told what to do.\n, • You are curious about construction. You don't need to know the industry on day one, but you want to learn it.\n, • You are NYC-based or ready to relocate quickly.\n\n Nice To Have\n\n • Experience in customer support, customer success, or operations, ideally in SaaS.\n, • Exposure to AI tools, prompt writing, or support automation.\n, • Experience with payroll, financial systems, or compliance-heavy software.\n, • Comfort with data tools like Excel or SQL.\n, • Startup or high-growth experience.\n\n Working style\n This is an in-person role in New York City, five days a week. We move quickly, collaborate constantly, and value people who take initiative and ownership. \n\n • If you want to own high-impact customer work, get hands-on with AI from day one, and grow with a category-defining company, you will fit here.\n

Job Description Tea Around Town (teaaroundtown.com), our recently launched product, is an elegant tea room experience atop a double decker bus. Since launch, Tea Around Town has gained significant popularity and has been featured on NBC News, Time Out, etc. Our goal is to offer world class white glove service consistently to customers, while catering to demanding schedules and achieving cost efficiency. Powered by in-house technology, TopView Group creates unique global experiences. Our rapidly growing portfolio of products includes: hop-on hop-off bus tours in NYC and London, special events i.e. Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours, walking tours, and Attraction Pass. As we continue to expand vertically and horizontally, we operate in a fast-paced environment and value entrepreneurial spirits. Supervisor Responsibilities: • Coordinate daily schedules and ensure appropriate coverage for staff, • Confirm daily trips with calendar and reservation reports, • Communicate and coordinate with the NYC kitchen daily counts and assistance, • Ensure all materials needed for the day are sent with the Tea Bus operation, • Provide relief where needed amongst staff, • Maneuver to assist cover any call outs, • Facilitate ticket scanning and customer boarding, • Coaching and training as needed., • Report any inventory/bus needs., • Communicate daily operations in comprehensive reports, • Maintain a level of high standards to ensure a “WOW” experience. Requirements: • 1 year previous leadership experience in the restaurant industry, • Knowledge of culinary terminology and food preparation techniques is beneficial., • Strong time management skills to prioritize tasks effectively., • Excellent customer service skills to provide a positive dining experience for guests., • Ability to work in a fast-paced environment while maintaining attention to detail, • Ability to consistently work weekends (ever Friday, Saturday, and Sunday), • General Flexibility to work 9 hours 8am-9:30pm Please note that this job description is not exhaustive, and additional duties may be assigned as needed. Benefits: • Health insurance, vision, dental, • PTO Powered by JazzHR AJZJYWm32U

Job DescriptionDescription: We’re thrilled to announce the Grand Opening of Motek 57th St. — a very exciting and unique opportunity to join our team at the start of this new chapter! We’re looking for passionate and driven hospitality professionals who want to be part of something special from day one. Motek, a part of Happy Corner Hospitality collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued guests. Our commitment to excellence extends to every aspect of our operations, and we're currently seeking passionate individuals to join our team. Position Overview: As Sous Chef, you will support the Executive Chef in overseeing daily back-of-house operations and ensuring consistent food quality, efficient service, and adherence to culinary standards. This role plays a hands-on leadership position in food production, team supervision, and kitchen organization, while serving as a key point of communication between front-of-house and back-of-house teams. Responsibilities: • Supervise line execution to ensure efficient, accurate service, • Maintain food quality, consistency, and presentation standards, • Assist with inventory control, ordering, and proper food storage, • Train and cross-train kitchen staff on multiple stations, • Enforce food safety, sanitation, and cleanliness standards, • Assist with expediting to manage ticket flow and service timing, • Support labor scheduling and productivity goals Benefits: • Competitive salary., • Wages paid weekly., • Growth opportunity., • 401k savings plans., • Medical, dental and vision insurance., • Paid time off., • Commuter benefits., • Employee discounts.Requirements:, • Minimum of three (3) years of experience in a fast-paced, high-volume kitchen, with at least one year in a supervisory or lead role; Mediterranean cuisine experience is a plus., • Culinary degree or formal culinary training preferred., • Strong working knowledge of food safety, sanitation, and health department regulations., • Experience supporting inventory control, ordering, food cost awareness, and labor efficiency., • Ability to lead by example in a hands-on kitchen environment while managing multiple priorities., • Strong attention to detail and commitment to food quality and consistency., • Clear communicator with a collaborative, team-oriented mindset., • Bilingual proficiency is a plus. If you're passionate about food and dedicated to delivering excellence, we'd love to hear from you!

Job Description Executive Chef Bushwick, Brooklyn Salary: $90,000 annually We are a new restaurant and bar opening in Bushwick, Brooklyn, and we are looking for an Executive Chef who wants to help build a kitchen from the ground up. This is not a role where you are simply stepping into an established menu and existing systems. You will have the opportunity to help shape the culinary identity, kitchen culture, operating systems, training standards, and day-to-day execution of a new concept. We are looking for someone who is excited by that responsibility. This role is first and foremost about flavor. The kitchen will be open for breakfast, lunch, and dinner (8am - 10pm) Our culinary mood board pulls inspiration from soul food, American food, West African flavors, and Asian spices and techniques. We are not interested in forcing these influences together simply to call the menu unique. We want a chef with enough culinary instinct and technical understanding to create food that feels intentional, exciting, approachable, and memorable. We want dishes people talk about and come back for. At the same time, great food means very little if the kitchen cannot execute it consistently. The Executive Chef must be equally comfortable developing a dish, running expo during a slammed service, training a line cook, writing a prep system, managing food cost, and holding a kitchen team accountable. What We're Looking For We believe: Best idea wins. This will be a collaborative environment. We want a chef with a strong culinary point of view, but not someone whose ego gets in the way of making the restaurant better. You should be comfortable working closely with ownership and management while also giving your kitchen team room to contribute ideas. If a line cook has a better technique, we want to hear it. If ownership has an idea for a dish, we want to test it. If something is not working, we change it. The goal is not to protect anyone's ego. The goal is to build an excellent restaurant. Building a New Kitchen Because this is a new opening, the Executive Chef will play a major role in establishing how the kitchen operates from day one. That includes: • Helping finalize the opening menu, • Testing and refining dishes before launch, • Creating standardized recipes and plating guides, • Establishing prep procedures and pars, • Building station systems, • Helping determine kitchen workflow, • Creating opening and closing procedures, • Establishing cleaning and sanitation standards, • Helping hire and evaluate kitchen staff, • Training line cooks before opening, • Conducting mock services and training services, • Establishing expo procedures and communication standards, • Building inventory and ordering systems, • Developing food-cost and waste controls, • Creating a kitchen culture centered around consistency, urgency, accountability, and teamwork We want the kitchen to open with systems already in place, not spend the first six months creating them during service. Responsibilities The Executive Chef will be responsible for the overall performance of the kitchen, including: • Leading day-to-day kitchen operations, • Running and controlling expo during service, • Training, developing, and managing line cooks and prep cooks, • Creating clear systems for prep, station setup, service, closing, and cleaning, • Developing recipes that can be executed consistently by the entire kitchen team, • Creating and maintaining recipe specifications, portions, and plating standards, • Building prep lists and production systems, • Creating station guides and training materials, • Establishing ticket-time and service standards, • Maintaining consistency during high-volume service, • Scheduling and managing kitchen labor, • Managing inventory, ordering, receiving, and storage, • Monitoring food cost, waste, and portion control, • Maintaining kitchen cleanliness and organization, • Maintaining food safety and sanitation standards, • Working with ownership on menu development and seasonal changes, • Developing specials and testing new dishes, • Identifying operational problems before they become service problems, • Building a strong kitchen culture based on accountability, communication, and teamwork Culinary Direction Our food should have personality. We are interested in chefs who understand and are inspired by: • Soul food, • American comfort food, • West African ingredients and flavors, • Asian spices, sauces, fermentation, and cooking techniques, • Bold seasoning, • Acid, heat, smoke, sweetness, and texture, • Food that is approachable but still surprising We are not looking for overly complicated food for the sake of being impressive. A great dish with six ingredients is better than an average dish with twenty. Flavor comes first. Leadership Expectations You will be responsible for building a kitchen team that can execute without chaos. That means you must know how to teach. We specifically want someone who has successfully trained line cooks before and can demonstrate how they developed cooks into stronger, faster, and more consistent members of the kitchen. You should know how to: • Teach someone a station from scratch, • Correct mistakes without destroying morale, • Hold people accountable, • Identify strong and weak employees, • Develop future sous chefs and kitchen leaders, • Communicate calmly during high-pressure service, • Create systems that allow cooks to succeed, • Maintain standards even when the restaurant is extremely busy The kitchen should not only function when the Executive Chef is standing in it. Your job is to build a system and team capable of maintaining the standard. Required Experience Candidates should have: • Executive Chef, Chef de Cuisine, or strong Sous Chef experience, • Experience opening a restaurant or helping build a kitchen is strongly preferred, • Experience in high-volume or fast-paced restaurant environments, • Significant line-cooking and expo experience, • Proven experience training and developing line cooks, • Strong understanding of kitchen systems and station organization, • Menu development experience, • Recipe development and recipe costing experience, • Food-cost and inventory management experience, • Strong understanding of labor management, • Strong food safety and sanitation knowledge, • Experience ordering and managing vendor relationships, • The ability to remain organized and decisive during high-volume service Proof of Leadership We will ask serious candidates to discuss specific examples of: • Kitchens they have helped build or improve, • Restaurant openings they have participated in, • Line cooks they have personally trained, • Systems they implemented, • Menus or dishes they developed, • High-volume services they managed, • Food-cost or waste improvements they achieved Professional references from previous kitchens will be required before an offer is made. We may also request examples of menus, recipes, kitchen systems, training materials, or other work that demonstrates your experience. Who Will Thrive Here You will probably love this role if you: Care deeply about how food tastes. Love the intensity of service. Get excited about helping shape a new restaurant. Believe organization makes creativity possible. Enjoy teaching cooks. Can take criticism without becoming defensive. Can defend an idea without making it personal. Are willing to change your mind when someone else has a better idea. Notice small details. Move with urgency. Take ownership when something goes wrong. Want to build a kitchen rather than simply inherit one. Who This Role Is Not For This role is probably not a fit if you: Need complete creative control. Have difficulty collaborating. Prefer managing from the office instead of being involved in service. Create dishes your cooks cannot consistently execute. Avoid expo. Struggle with organization, documentation, or systems. Believe yelling is the same thing as leadership. Believe being Executive Chef means you no longer have to cook. Or prefer walking into an operation where everything has already been built for you. Compensation $90,000 annual salary This is a hands-on Executive Chef position for a new restaurant and bar in Bushwick, Brooklyn. You will have a meaningful role in defining the food, building the kitchen team, establishing the systems, and shaping how the restaurant operates from opening day forward. We are looking for someone who wants to help build something exceptional. If you apply, please include a resume and, when possible, examples of previous menus, dishes, restaurant openings, or kitchens you have helped develop.

About Trade With the Pros: At Trade With the Pros, a subsidiary of T3 Live, we redefine the trading experience with our unparalleled approach. What sets us apart is our unwavering commitment to empowering our students with the knowledge and skills needed to navigate the financial markets successfully. Our educational programs go beyond theory and provide our students with practical, hands-on learning opportunities. Students learn directly from experienced traders who have a deep understanding of the markets. Their insights, strategies, and real-world experiences help students gain confidence and develop the expertise required for long-term success. Job Description: We are seeking a service-driven and highly organized Student Account Representative to own the student account and support experience end to end. This role is responsible for the full support ticket queue, student payment and account operations, enrollment agreement and payment plan questions, CRM data integrity, and proactive outreach to keep student accounts current and students on track. The ideal candidate pairs strong customer service instincts and a real technical comfort. You will move between a CRM, payment platforms, third-party servicers, and our proprietary student portal, troubleshooting as you go. This position carries meaningful ownership from day one, including building the processes and playbooks the function will scale on, with the opportunity to grow into leading a team. Job Description: • Own the student support experience end to end, including accounts, payments, portal access, records, and general questions., • Manage the support ticket queue from intake through resolution, prioritizing across competing demands., • Resolve student-facing tech and access issues, including logins, portal access, contact updates, data-sync problems between systems, and first-line platform troubleshooting., • Field enrollment agreement and payment plan questions, explaining terms clearly and keeping student commitments and records aligned., • Run payment operations, including ACH enrollment, declined and failed payments, down-payment follow-ups, and account holds., • Manage merchant documentation, card network submissions, and tracking to resolution., • Maintain data integrity in HubSpot, including clean records, accurate deal and contact data, and troubleshooting within the CRM., • Identify gaps in process, systems, and student experience, and drive the fixes with leadership backing on larger initiatives., • Build repeatable, documented processes so the function can scale, and help hire, train, and lead as the team grows. Qualifications: • Four or more years in customer service, account management, or customer success, with a track record of owning outcomes rather than completing tasks., • Strong customer service skills with a retention and past-due conversations and asking for the commitment., • Ability to read an enrollment agreement or payment plan and explain the terms to a student clearly and accurately., • Experience with navigating CRMs and troubleshooting within it., • Technical competency and fast learning across Google Workspace and payment platforms (ACH/EFT, card processing), with the ability to work through basic technical issues independently., • Strong written and verbal communication skills, with a warm, professional, and steady presence in difficult conversations., • Excellent prioritization and organizational skills across tickets, payments, disputes, outreach, and process work., • Detail-oriented documentation habits and sound judgment on when to resolve versus when to escalate., • Prior team lead or mentoring experience, or readiness to grow into leading a small team, is a plus. Benefits: • Competitive salary and comprehensive benefits package, including health, dental, and vision insurance., • Opportunities for professional development and career advancement., • Collaborative team environment with the opportunity to make a measurable impact on the company’s growth. How to Apply: Please submit your resume and a cover letter. We are excited to hear from you!

Job Description Company Description: Originally founded in 1975, BCI has continually evolved to become a leader in the women’s fashion industry. Launching initially with CHAUS and private label lines and then expanding into a multi-brand platform business, we have been at the forefront of market trends and the changing retail environment. Our brands, including CeCe, Vince Camuto, Ted Baker, 1.State and Parker, each serve unique customer demographics but are united in their commitment to quality and style. As we expand our presence, BCI remains dedicated to innovation, excellence, and women’s empowerment through fashion. THE ROLE: The Sales Operations Specialist is responsible for managing the end-to-end sales order process for major national retail accounts in a high-volume, high-SKU wholesale apparel environment. This role ensures the accurate processing, allocation, and fulfillment of customer orders by coordinating closely with Sales, Production, Logistics, and third-party logistics (3PL) partners. The ideal candidate has strong experience with EDI order processing, inventory allocation, pick ticket generation, and ERP systems, along with excellent Excel skills and a proactive, detail-oriented approach to problem-solving. An Excel assessment may be part of the interview process (specifically doing VLOOKUP, PIVOT tables, basic formulas, etc.) Responsibilities: • Manage and process sales orders from major national retailers in high-SKU count environment including:, • Inbound EDI PO processing and bulk order matching, • Review of unconfirmed orders, • Review of open orders against on hand in inbound supply to identify and resolve issues such as late delivery, shortages, etc., • Allocate and drop picks to 3PL’s, • Manage open picks at 3PL warehouses in conjunction with on-site BCI Brands team, including timely routing and shipping of orders, • Track inventory, allocate orders, drop picks and manage orders received via EDI and manually., • Liaise with Production, Logistics and 3PL warehouse teams regarding the status of sales orders, production and inbound shipments required to fill them, as well as the need for any extensions, shortages, etc., • Cooperate closely with sales team to ensure timely and accurate information sharing and communication of order status updates, extension needs, etc. Requirements • Minimum 4+ years of sales operations experience, • Required background in wholesale apparel, • Experience working with allocation and generating pick tickets is mandatory, • Preferred background working with 3PL warehouses, • Experience with ERP systems required (Exenta or BlueCherry strongly preferred but not required), • Must have strong Excel skills, • Organized and detail-oriented with strong follow-through, • Highly motivated The annual salary range for this full-time role is between $90,000 - $100,000. Benefits • Health Benefits (Medical, Dental & Vision), • Life Insurance, • Flexible Spending Account, • 401k Program, • Paid Time Off, • Robust Holiday Schedule, • Commuter Benefits, • Training & Development, • Growth Opportunities! BCI IS AN EQUAL OPPORTUNITY EMPLOYER Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or as a qualified individual with a disability or any other characteristic in accordance with applicable law.

Job DescriptionDescription: The Sous Chef is a key back-of-house leader responsible for translating culinary standards into consistent daily execution. This role is ideal for an experienced kitchen leader who thrives in a fast-paced environment, leads by example, and is ready to take ownership of service flow, food safety, and team leadership while continuing to grow within a fine-dining kitchen. Under the direction of the Executive Chef, the Sous Chef serves as the primary back-of-house shift leader, responsible for setting the tone, pace, and execution standards in the kitchen. This role oversees opening and closing procedures, leads pre-shift meetings, and ensures food safety, quality control, and operational readiness throughout service. When leading the back-of-house team, the Sous Chef is responsible for service execution, labor oversight, nightly reporting, and clear communication with the Executive Chef and Front-of-House leadership. The Sous Chef is expected to be fully proficient across all kitchen stations and capable of stepping into any role as needed to support service success. Key Responsibilities Kitchen leadership & Service Execution • Lead back-of-house teams during service, setting expectations for professionalism, urgency, and quality., • Expedite food orders during service to manage ticket times, maintain quality standards, and coordinate communication with front-of-house leadership., • Ensure all food leaving the kitchen meets presentation, timing, and quality expectations., • Lead pre-shift meetings and communicate daily priorities and service notes. Operations, Prep & Inventory • Conduct opening procedures, including receiving products, checking invoices, and completing temperature logs., • Conduct closing procedures, including overseeing line breakdown, equipment shutdown, invoicing, prep lists, and employee checkouts., • Manage labor during shifts, including overseeing breaks and supporting labor cuts as directed., • Assist with labor scheduling, budgeting, and inventory counts, including food and dry goods., • Ensure prep is completed accurately and to company standards, including par adjustments and quality control checks., • Assist with order scheduling, par adjustments, and troubleshooting supply chain or vendor issues. Food Safety, Sanitation & Compliance • Enforce hygiene, sanitation, and food safety protocols to the highest standard., • Uphold FIFO procedures, labeling and open-date requirements, protein handling, and cooling/reheating logs., • Promote and enforce safe work practices and maintain BOH safety standards., • Report incidents, potential hazards, and operational inconsistencies promptly. Training & Team Development • Train new hires on assigned stations and reinforce proper techniques and standards., • Assist with interviewing, selecting, onboarding, and training kitchen staff as directed., • Foster teamwork, accountability, and a respectful kitchen culture., • Be available and willing to cover any station as needed.Requirements: Qualifications • High school diploma, GED, or equivalent preferred., • Must be fully trained and capable of performing any back-of-house position., • Strong organizational skills with the ability to multitask and manage details in a fast-paced environment., • Demonstrated leadership ability and sound decision-making under pressure., • Ability to build and maintain positive working relationships while maintaining professionalism and confidentiality., • Availability to work evenings, weekends, holidays, and special events., • Strong verbal and written communication skills in English; bilingual English/Spanish preferred., • Knowledge of industry standards and health and safety regulations., • Current Manager Food Handler certification required Physical Abilities • Move, lift, carry, push, pull, and place objects weighing up to 45 pounds without assistance, and frequently lift and bend from the waist., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity in both daytime and nighttime lighting., • Stand, sit, or walk for an extended period of time or for an entire work shift and perform repetitive motions., • Reach overhead and below the knees, including bending, twisting, pulling, and stooping., • Requires manual ability to use, carry, and operate all necessary equipment.

The Hermès Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Shipping & Receiving Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment. The Inventory Control Specialist is responsible for the management of the store inventory. The primary duties include receiving packages, merchandise into the store inventory accurately and efficiently on the day in which it arrives, ticketing merchandise and generating packing and shipping transfer and RTV of merchandise to other locations efficiently and accurately. All records associated with receiving and shopping merchandise will be neatly and accurately maintained in filing systems. The Inventory Control Specialist is responsible for the processing, recording and following up on all after sales service. The Inventory Control Specialist will provide support to store management to organize, conduct and reconcile weekly cycle counts and bi-annual inventories. The Inventory Control Specialist is also responsible for the ordering and maintaining of adequate stock levels in shipping/selling supplies, as well as store and kitchen supplies. All other duties as assigned by the supervisor. Maintain an accurate and organized store inventory. Organize and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Managing Director and (Operations Director /Operations Manager. Process all incoming and outgoing shipments within the business day they are generated. Ensure proper documentation is completed. Check in all returns against previous day's business. Print and ticket merchandise, returns and price updates. Process, record, maintain and follow up on all aftersales service. Process damages, maintain inventory for damages. Work with Store Management to analyze business and replenish needs. Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis. NO supervisory responsibility. NO budget responsibility. NO decision making responsibility. 2+ years of experience in operations, experience in a luxury environment preferred. Effective written and verbal communication skills. Ability to effectively analyze information. Ability to problem-solve. Ability to multi-task with accuracy. Attention to detail. Ability to follow both written and verbal policies and directives. Attention to asset protection and inventory control. Experienced with technology to fully utilize internal systems as well as external shipping software programs. Ability to lift between 0-25 lbs. without assistance. The hourly range for this position is $22.81 - $25.20 per hour. Actual rates are determined based on the job, location, and individual experience. Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including: • Commission and bonus incentives based on sales performance, • Medical, Dental, Vision, • Life Insurance and Disability, • Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time), • Paid Parental leave and transition time, • 401(k) and Roth Retirement plan with company matching and profit sharing, • Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance, • Product discount and EAP resources, • Access to Calm App, Health Advocate, Family Building Support and more! We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Position: Technical Support Technician (Hardware & Application Support) - 1099 contractor \n Location: On-site in Queens, NYC (Major Sporting Event) \n Pay: $25.00/hr \n Contract Duration: Immediate start through mid September 2025 \n Schedule: 6–7 days per week commitment \n \n About the Role: \n In this role, you’ll join an established support team for a production environment of approximately 30 users—supporting their hardware, applications, and operational technology during critical event execution. You'll troubleshoot systems, maintain performance, and ensure zero downtime across key workflows. \n \n This is a client-facing, high-trust position that requires confidence, clear communication, and sharp technical instincts. You’ll be working hands-on in an expansive, high-traffic campus environment, often under time-sensitive conditions. \n \n Compensated at $25 per hour. Additional compensation provided in the form of a daily meal credit for use during the event. OT available. \n \n Responsibilities: \n\n • Provide hands-on support for laptops, desktops, and applications\n, • Configure, troubleshoot, and maintain various hardware and peripherals\n, • Support scanning and access control equipment (e.g., ticket scanning, credentialing devices)\n, • Maintain accurate documentation and contribute to technical writing needs\n, • Deliver exceptional support in a white-glove, client-facing environment\n\n \n Required Skills & Experience: \n\n • 2+ years of technical support experience (this is not an entry-level role)\n, • Strong hardware troubleshooting and configuration skills\n, • Excellent verbal and written communication abilities\n, • Ability to work independently while following established protocols\n, • Comfortable interfacing between non-technical users and technical teams\n, • Coachable, proactive, and adaptable under pressure\n\n \n Preferred Qualifications: \n\n • Experience with scanning/access control hardware and thermal printers\n, • Familiarity with enterprise-level applications and support workflows\n, • Technical documentation or writing experience\n, • Previous event-based or large-scale operations support a plus\n\n \n Work Environment & Requirements: \n\n • Back of house AND public facing role requiring professionalism, composure, and polished communication\n, • Must be able to lift and transport moderate-weight equipment\n, • Expect fast-paced, hands-on work across a 40+ acre campus and other nearby locations in support of the event.\n, • This position requires high availability, operates 7 days a week, and requires a firm commitment through mid-September\n, • This position is a contractor role. You will invoice for your services, and will have a 1099 contractor status for the duration of this assignment.\n\n \n Additional Perks: \n\n • Daily meal stipend provided as on-campus meal vouchers (not redeemable for cash)\n, • Uniform shirts provided, pending availability.\n\n \n Key Details: \n 📅 Now through mid/late September 2025 \n 📍 On-site only | Queens, NYC \n 🕐 Expanded support shifts up to 7 days a week | OT available \n 👥 Supporting a core production team of ~30 users \n 🍴 Daily meal credit provided for on-campus use \n \n This is not a traditional 9-to-5 desk role. It’s ideal for professionals who thrive under pressure and enjoy being at the heart of live, high-profile operations. Interested in joining a best-in-class event operations team? \n \n Apply now or message me directly to learn more. \n \n #NYCJobs #TechSupport #EventTech #ITContract #OnsiteSupport #ITJobs #FieldSupport #SportsTech #HiringNow

Job DescriptionStudio Experience Manager Location: In Person, New York City and Roslyn, NY Schedule: Monday–Saturday (Monday–Friday: 10:00 AM–7:00 PM | Saturday: 10:00 AM–6:00 PM) About the Role At Alts, we're redefining what modern tailoring looks like by combining exceptional craftsmanship with an elevated hospitality experience. We're looking for a Studio Experience Manager to lead the client experience, front-of-house operations, and overall daily execution of one of our studios. This is a true leadership role with ownership over the client journey, studio operations, administrative accuracy, and front-of-house team performance. As the Studio Experience Manager, you are responsible for ensuring every client receives an exceptional experience while keeping the studio running efficiently behind the scenes. You'll work in close partnership with the Tailoring Shop Manager, who leads the production team and garment craftsmanship. Together, you operate as one leadership team, balancing client expectations, operational excellence, and production capacity to deliver an outstanding experience from first fitting through final pickup. Reporting directly to the Studio Area Manager, you'll have the opportunity to build a high-performing team, develop future leaders, and make a measurable impact on the success of your studio. Responsibilities Client Experience Leadership • Own the complete client journey from first appointment through final pickup., • Create an elevated hospitality experience that reflects the Alts brand on every visit., • Build long-term client relationships that drive loyalty, retention, referrals, and lifetime value., • Resolve client concerns and escalations with confidence, empathy, and professionalism while following company policies., • Turn service recoveries into opportunities to strengthen trust and client retention., • Continuously evaluate and improve the in-store client experience through observation, coaching, and feedback., • Lead by example, setting the standard for professionalism, warmth, and exceptional service. Studio Operations & Flow • Own the daily operation of the studio, ensuring smooth client flow, appointment management, and front-of-house execution., • Oversee appointment scheduling, check-in, checkout, client routing, and studio organization., • Maintain visibility into production capacity and studio workload to support efficient scheduling., • Ensure garments move accurately through every stage of the workflow, from intake through pickup., • Maintain impeccable studio presentation, organization, cleanliness, and operational standards., • Own opening and closing procedures while ensuring operational readiness throughout the day., • Identify operational bottlenecks and implement solutions before they impact clients or production. Order Administration & Production Coordination • Own the administrative accuracy of every order from intake through pickup., • Ensure all garments, services, pricing, due dates, alterations, client notes, measurements, and special instructions are accurately entered into the POS system., • Maintain complete and accurate documentation throughout the lifecycle of every order., • Monitor production timelines daily and ensure ticket statuses remain accurate and up to date., • Perform daily audits of upcoming due dates, overdue garments, production queues, and outstanding client follow-up., • Proactively communicate production updates or delays to clients before concerns arise., • Coordinate transfers, deliveries, pickups, courier requests, and special handling requirements., • Ensure no garment is delayed due to administrative errors, incomplete documentation, inaccurate ticketing, or lack of communication., • Maintain operational accuracy across all systems and ensure reporting reflects the true status of production. Team Leadership & Coaching • Lead, coach, and develop the front-of-house team to deliver exceptional client experiences every day., • Build a culture centered on accountability, professionalism, hospitality, and operational excellence., • Conduct regular coaching conversations, performance reviews, and development planning., • Create staffing schedules that support business needs while maximizing productivity., • Train new team members on operational procedures, client experience standards, and company expectations., • Reinforce policies, SOPs, and operational consistency through daily coaching., • Hold team members accountable for performance, administrative accuracy, and service standards., • Foster a positive, collaborative, and high-performing team environment. Partnership with the Tailoring Shop Manager • Serve as the operational partner to the Tailoring Shop Manager, creating one unified leadership team for the studio., • Meet daily to review production capacity, due dates, quality concerns, client priorities, and operational risks., • Balance production needs with client expectations while protecting craftsmanship and delivery commitments., • Identify at-risk orders early and implement recovery plans before client commitments are affected., • Coordinate priorities between the front of house and production team to ensure seamless execution., • Support production planning by maintaining accurate operational information and communicating changes quickly., • Jointly own the studio's overall performance, including client satisfaction, operational execution, on-time delivery, quality, team performance, retention, and financial results. Who You Are A Hospitality Leader | You naturally create memorable experiences and understand that exceptional service is built through consistency, empathy, and attention to detail. An Operational Expert | You thrive in structured environments, enjoy building efficient systems, and understand that operational excellence creates exceptional client experiences. An Owner | You take responsibility for outcomes, not just tasks. You proactively identify problems, solve them quickly, and hold yourself accountable for results. A Coach | You enjoy developing people and creating high-performing teams through consistent feedback, accountability, and recognition. Calm Under Pressure | You remain composed during difficult client situations, competing priorities, and busy production periods. Detail-Oriented | You notice the small things before anyone else does. Accuracy, organization, and follow-through are second nature. Collaborative | You build strong partnerships across departments and understand that great client experiences require teamwork between operations and production. Qualifications • 5+ years of leadership experience in hospitality, luxury retail, premium service, operations, or multi-service environments., • Minimum 3 years of experience directly managing and developing teams., • Demonstrated success managing both client experience and operational execution simultaneously., • Strong experience with POS systems, scheduling platforms, ticket management, workflow software, or similar operational tools., • Proven ability to manage multiple priorities while maintaining exceptional attention to detail., • Experience analyzing operational performance and implementing process improvements., • Outstanding communication, coaching, and conflict-resolution skills., • Experience with Notion or similar operational platforms is a plus., • Tailoring or fashion experience is not required; an appreciation for craftsmanship and quality is essential. How You'll Live S.C.O.R.E. Solve with Skill & Creativity | You anticipate problems, think critically, and develop practical solutions that protect both the client experience and operational excellence. Craft with Care | Whether reviewing an order, coaching a team member, or welcoming a client, you believe excellence lives in the details. Own the Outcome | You take full ownership of your studio's performance. When challenges arise, you solve them with urgency, accountability, and professionalism. Respect What Matters | You value clients, teammates, and craftsmanship equally, creating an environment built on trust, communication, and mutual respect. Elevate Every Experience | Every interaction is an opportunity to exceed expectations, strengthen relationships, and create lifelong clients. Why Join Alts? This isn't a traditional retail management position. As a Studio Experience Manager, you'll operate as one half of the leadership team responsible for an entire studio. While the Tailoring Shop Manager leads craftsmanship and production, you'll lead the client experience, operations, and business execution that bring everything together. You'll have real ownership over your team, your studio, and your results. Your leadership will directly influence client loyalty, operational excellence, team development, and business performance. If you're excited by the opportunity to build teams, lead operations, create exceptional experiences, and help shape the future of a rapidly growing company, we'd love to meet you. Powered by JazzHR sFvxWJ4VV0

Job DescriptionDescription: Job Title: Head Chef Reports To: Director of Operations Department: Back of House – Culinary Employment Type: Salaried, Exempt Salary: $95-105k Plus bonus and benefits About José Andrés Group José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. Position Summary The Head Chef is the culinary leader responsible for daily kitchen performance, food quality, consistency, and team development. This role owns line readiness and execution, menu upkeep and features, food safety compliance, inventory and COGS controls, and the growth of a strong culinary culture—delivering JAG standards of flavor, presentation, and hospitality during every service. Key Responsibilities Culinary Leadership & Standards • Lead, train, and hold the team to JAG culinary standards for seasoning, texture, temperature, and plating., • Conduct pre-service tastings and line checks; calibrate stations and expo for quality and timing., • Uphold and improve recipes/SOPs; document changes and ensure version control. Menu Management & Innovation • Maintain core menus and seasonal features aligned with concept, sourcing, and brand story., • Partner with Beverage/Bar on pairings and promotions; support menu engineering decisions with data., • Execute tastings, rollouts, and training materials for any menu change. Service Execution & Expo • Own the pass: manage ticket flow, coursing, and window times; step onto the line during peaks., • Communicate 86s/low pars in real time to FOH leadership; drive “fix now” recovery for remakes., • Analyze service issues post-shift; capture learnings in manager logs and action plans. People Leadership & Culture • Recruit, onboard, and develop a skilled team (Sous Chefs, Line, Prep, Stewarding in partnership)., • Deliver ongoing coaching, documented feedback, and fair performance management., • Foster an inclusive, respectful, and learning-focused kitchen; recognize great work. Food Safety, Sanitation & Compliance • Enforce DOH/HACCP standards: cooling logs, holding temps, allergen/cross-contact, and personal hygiene., • Ensure daily/weekly cleaning schedules, equipment care, and safe chemical/PPE use., • Prepare for inspections; correct violations immediately and train to prevent recurrences. Inventory, COGS & Procurement • Own inventory accuracy, yield tracking, waste logs, and portion control to meet COGS targets., • Build pars and order to forecast; verify receiving quality/temperatures and storage by zone., • Partner with vendors on quality, pricing, and substitutions; escalate shortages with solutions. Labor & Scheduling • Build schedules to volume and skill mix; manage deployment and breaks to protect ticket times and labor plan., • Cross-train team to maintain coverage and growth opportunities. Facilities, Equipment & R&M • Ensure safe operation and daily maintenance of kitchen equipment; filter fryers, clean hoods/filters per schedule., • Submit and track work orders; tag out unsafe equipment and communicate timelines. Events, Banquets & Openings (as applicable) • Execute BEOs, PDR, and off-site activations to standard, on time and to cost., • Support new openings and seasonal transitions: hiring, training, tastings, and stabilization.Requirements: Required Qualifications • 5–7+ years of professional kitchen experience with 2–3+ years in a lead role (Sous Chef, CDC, or Head Chef) in upscale/casual-fine or fine dining., • Advanced station mastery (grill, sauté, fry, garde manger) and strong expo leadership., • Proven success managing inventory, yields, and COGS; literacy with basic P&L levers., • Strong knowledge of HACCP/food safety; ServSafe Manager or equivalent (or ability to obtain)., • Clear communicator and coach; calm, organized decision-maker under pressure., • Familiarity with KDS/POS, inventory, and scheduling tools; Google Workspace comfort., • Schedule flexibility (nights, weekends, holidays). Working Conditions & Physical Requirements • Stand and move for extended periods (up to 8+ hours); frequent bending/reaching., • Lift/carry/push/pull up to 35–50 lbs., • Continuous exposure to heat, steam, refrigeration, and cleaning chemicals; repetitive knife/equipment use., • Slip-resistant footwear required. In Return, We Offer You • Competitive compensation and performance-based bonus opportunities, • Comprehensive health & wellness benefits, • Retirement savings plans, • Employee dining and partner discounts, • Professional growth in a values-driven, award-winning hospitality group Equal Opportunity Employer José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

About Gen Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. About Gen Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. Engine by GEN helps enterprise partners distribute, monetize, and optimize financial product experiences across digital channels. Engine powers marketplace, recommendation, API, and embedded product experiences that connect consumers with relevant financial products, services, and offers. We are building the platform infrastructure that allows financial products to be distributed intelligently across many partners, tenants, channels, and user experiences. That requires more than adding features. It requires scalable systems for APIs, product catalogs, offer management, attribution, reporting, configuration, experimentation, compliance workflows, and operational tooling. Engine by GEN is looking for a Director of Product to own the product strategy and roadmap for the core platform capabilities that power our B2B2C financial product marketplace. This is a senior, hands-on product leadership role for someone who can operate at both the strategic and technical levels. You will define how Engine’s platform supports enterprise partners, API integrations, hosted experiences, multi-tenant configuration, backend event tracking, funnel measurement, and scalable operations. The right person will be able to translate complex partner needs, business goals, technical constraints, and operational requirements into platform capabilities that are reusable, measurable, and maintainable. You will be expected to make thoughtful tradeoffs between flexibility and simplicity, partner customization and platform standardization, near-term revenue and long-term scalability. You will work closely with Engineering, Data Science, Design, Sales, Partner Success, Analytics, Operations, Compliance, Legal, and executive leadership to prioritize high-impact platform investments and ship products that improve how Engine scales. • The roadmap for Engine’s core platform capabilities, including APIs, backend services, tenant configuration, product catalogs, offer management, routing logic, eligibility rules, capping, reporting, attribution, and event tracking., • Platform features that allow Engine to support many partners and tenants without creating one-off implementations for every customer., • API and hosted experience infrastructure that enables consistent measurement across partner-controlled and platform-controlled user journeys., • Backend event models that help Engine understand funnel starts, completions, abandonment, conversion, revenue events, partner performance, and product outcomes., • Internal tools and workflows that improve partner onboarding, configuration management, launch readiness, monitoring, supportability, and operational efficiency., • Product requirements for complex platform initiatives, including business requirements, technical specifications, analytics requirements, acceptance criteria, and rollout plans., • Roadmap tradeoffs across partner demand, revenue opportunities, technical complexity, compliance needs, and long-term platform simplicity., • Define and communicate a clear platform product strategy that supports Engine’s enterprise distribution model., • Partner with Product Leadership & Engineering to design scalable, secure, and maintainable multi-tenant systems., • Build platform capabilities that support hosted UX, embedded experiences, and API-based partner integrations., • Ensure API products are designed with partner integration simplicity, backend event tracking, funnel-state visibility, and abandonment measurement in mind., • Use data, partner feedback, funnel analysis, and operational insights to prioritize roadmap investments., • Collaborate with Sales and Partner Success to understand enterprise partner needs and convert them into reusable platform capabilities., • Work with Analytics to define measurement frameworks for partner performance, funnel conversion, product adoption, and platform health., • Partner with Compliance, Legal, and Operations to ensure platform workflows support regulated financial product distribution., • Run a disciplined product development process with Engineering, including discovery, requirements, backlog management, ticket writing, QA, launch planning, and post-launch measurement., • Communicate roadmap priorities, decisions, tradeoffs, risks, and outcomes to stakeholders across the company, including executive leadership. You are a platform product leader who is comfortable working on complex systems, not just front-end features. You can go deep with engineers on APIs, data models, event tracking, and system design, while also explaining product strategy and business impact clearly to nontechnical stakeholders. You are highly analytical, commercially aware, and comfortable making hard prioritization decisions. You know that enterprise partners often ask for customization, but you also know that great platform products scale by making the right things configurable and keeping everything else as simple as possible. • 7+ years of product management experience, with meaningful experience in platform, API, enterprise SaaS, fintech, marketplace, adtech, ecommerce, or data infrastructure products., • Experience owning complex backend, API, integration, reporting, marketplace, or multi-tenant platform products., • Strong technical fluency with REST APIs, data models, event tracking, system integrations, technical specifications, and engineering tradeoffs., • Experience working directly with engineering teams to define scope, prioritize tradeoffs, unblock execution, and ship high-quality products., • Strong analytical skills, including the ability to use data to evaluate funnel performance, partner behavior, operational efficiency, and business impact., • Strong communication skills with both technical and nontechnical audiences., • Experience working cross-functionally with Sales, Partner Success, Analytics, Operations, Compliance, Legal, and executive stakeholders., • Demonstrated success launching platform capabilities or enterprise products with measurable business impact., • Strong judgment around product configuration, customization, and platform simplicity., • Fintech marketplaces, embedded finance, consumer financial products, lead generation, offer marketplaces, or regulated financial services., • Product catalogs, offer management systems, attribution models, routing systems, reporting infrastructure, or partner configuration platforms., • SQL or hands-on data analysis., • Programming experience is a plus, but not required. This role sits at the center of Engine’s ability to scale. The decisions made by the Director of Product, Platform will shape how quickly Engine can launch partners, how consistently it can measure performance, how effectively it can support API and hosted experiences, and how well the platform can grow without becoming a collection of custom implementations. This is the right role for someone who wants to build the systems behind the marketplace: the APIs, data models, configuration layers, reporting frameworks, and operational tools that make enterprise distribution work. Location: NYC Office (Onsite 3 days per week) The annual base salary for this position is expected to be between $240,000 and $270,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role. After you submit your application, you can expect the following steps in the recruitment process: • TA Call, • Hiring Manager (Virtual), • Senior Leadership (Virtual), • Senior Leadership (Virtual), • Product Peers (Virtual), • Final Interview - Hiring Manager and Panel (Virtual or face-to-face) Compensation Range: $250K - $275K #J-18808-Ljbffr

Sequoia, an established global partner helping investor-backed companies optimize people spend and drive business impact, seeks an IT Support Engineer. The role focuses on timely, quality technical support to Sequoia team members, with ticket handling, IT operations, and systems administration for a growing organization. You will work on Windows and MacOS, manage Active Directory/Azure AD, oversee endpoint deployment, and support SaaS platforms like Okta, Microsoft 365, and Zoom. #J-18808-Ljbffr

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. Engine by GEN helps enterprise partners distribute, monetize, and optimize financial product experiences across digital channels. Engine powers marketplace, recommendation, API, and embedded product experiences that connect consumers with relevant financial products, services, and offers. We are building the platform infrastructure that allows financial products to be distributed intelligently across many partners, tenants, channels, and user experiences. That requires more than adding features. It requires scalable systems for APIs, product catalogs, offer management, attribution, reporting, configuration, experimentation, compliance workflows, and operational tooling. Engine by GEN is looking for a Director of Product to own the product strategy and roadmap for the core platform capabilities that power our B2B2C financial product marketplace. This is a senior, hands-on product leadership role for someone who can operate at both the strategic and technical levels. You will define how Engine’s platform supports enterprise partners, API integrations, hosted experiences, multi-tenant configuration, backend event tracking, funnel measurement, and scalable operations. The right person will be able to translate complex partner needs, business goals, technical constraints, and operational requirements into platform capabilities that are reusable, measurable, and maintainable. You will be expected to make thoughtful tradeoffs between flexibility and simplicity, partner customization and platform standardization, near-term revenue and long-term scalability. You will work closely with Engineering, Data Science, Design, Sales, Partner Success, Analytics, Operations, Compliance, Legal, and executive leadership to prioritize high-impact platform investments and ship products that improve how Engine scales. • The roadmap for Engine’s core platform capabilities, including APIs, backend services, tenant configuration, product catalogs, offer management, routing logic, eligibility rules, capping, reporting, attribution, and event tracking., • Platform features that allow Engine to support many partners and tenants without creating one-off implementations for every customer., • API and hosted experience infrastructure that enables consistent measurement across partner-controlled and platform-controlled user journeys., • Backend event models that help Engine understand funnel starts, completions, abandonment, conversion, revenue events, partner performance, and product outcomes., • Internal tools and workflows that improve partner onboarding, configuration management, launch readiness, monitoring, supportability, and operational efficiency., • Product requirements for complex platform initiatives, including business requirements, technical specifications, analytics requirements, acceptance criteria, and rollout plans., • Roadmap tradeoffs across partner demand, revenue opportunities, technical complexity, compliance needs, and long-term platform simplicity., • Define and communicate a clear platform product strategy that supports Engine’s enterprise distribution model., • Partner with Product Leadership & Engineering to design scalable, secure, and maintainable multi-tenant systems., • Build platform capabilities that support hosted UX, embedded experiences, and API-based partner integrations., • Ensure API products are designed with partner integration simplicity, backend event tracking, funnel-state visibility, and abandonment measurement in mind., • Use data, partner feedback, funnel analysis, and operational insights to prioritize roadmap investments., • Collaborate with Sales and Partner Success to understand enterprise partner needs and convert them into reusable platform capabilities., • Work with Analytics to define measurement frameworks for partner performance, funnel conversion, product adoption, and platform health., • Partner with Compliance, Legal, and Operations to ensure platform workflows support regulated financial product distribution., • Run a disciplined product development process with Engineering, including discovery, requirements, backlog management, ticket writing, QA, launch planning, and post-launch measurement., • Communicate roadmap priorities, decisions, tradeoffs, risks, and outcomes to stakeholders across the company, including executive leadership. You are a platform product leader who is comfortable working on complex systems, not just front-end features. You can go deep with engineers on APIs, data models, event tracking, and system design, while also explaining product strategy and business impact clearly to nontechnical stakeholders. You are highly analytical, commercially aware, and comfortable making hard prioritization decisions. You know that enterprise partners often ask for customization, but you also know that great platform products scale by making the right things configurable and keeping everything else as simple as possible. You likely have: • 7+ years of product management experience, with meaningful experience in platform, API, enterprise SaaS, fintech, marketplace, adtech, ecommerce, or data infrastructure products., • Experience owning complex backend, API, integration, reporting, marketplace, or multi-tenant platform products., • Strong technical fluency with REST APIs, data models, event tracking, system integrations, technical specifications, and engineering tradeoffs., • Experience working directly with engineering teams to define scope, prioritize tradeoffs, unblock execution, and ship high-quality products., • Strong analytical skills, including the ability to use data to evaluate funnel performance, partner behavior, operational efficiency, and business impact., • Strong communication skills with both technical and nontechnical audiences., • Experience working cross-functionally with Sales, Partner Success, Analytics, Operations, Compliance, Legal, and executive stakeholders., • Demonstrated success launching platform capabilities or enterprise products with measurable business impact., • Strong judgment around product configuration, customization, and platform simplicity. Preferred experience: • Fintech marketplaces, embedded finance, consumer financial products, lead generation, offer marketplaces, or regulated financial services., • Product catalogs, offer management systems, attribution models, routing systems, reporting infrastructure, or partner configuration platforms., • SQL or hands-on data analysis., • Programming experience is a plus, but not required. This role sits at the center of Engine’s ability to scale. The decisions made by the Director of Product, Platform will shape how quickly Engine can launch partners, how consistently it can measure performance, how effectively it can support API and hosted experiences, and how well the platform can grow without becoming a collection of custom implementations. This is the right role for someone who wants to build the systems behind the marketplace: the APIs, data models, configuration layers, reporting frameworks, and operational tools that make enterprise distribution work. The annual base salary for this position is expected to be between $240,000 and $270,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role. After you submit your application, you can expect the following steps in the recruitment process: • TA Call, • Hiring Manager (Virtual), • Senior Leadership (Virtual), • Senior Leadership (Virtual), • Product Peers (Virtual), • Final Interview - Hiring Manager and Panel (Virtual or face-to-face) #J-18808-Ljbffr

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. Engine by GEN helps enterprise partners distribute, monetize, and optimize financial product experiences across digital channels. Engine powers marketplace, recommendation, API, and embedded product experiences that connect consumers with relevant financial products, services, and offers. We are building the platform infrastructure that allows financial products to be distributed intelligently across many partners, tenants, channels, and user experiences. That requires more than adding features. It requires scalable systems for APIs, product catalogs, offer management, attribution, reporting, configuration, experimentation, compliance workflows, and operational tooling. Engine by GEN is looking for a Director of Product to own the product strategy and roadmap for the core platform capabilities that power our B2B2C financial product marketplace. This is a senior, hands‑on product leadership role for someone who can operate at both the strategic and technical levels. You will define how Engine’s platform supports enterprise partners, API integrations, hosted experiences, multi‑tenant configuration, backend event tracking, funnel measurement, and scalable operations. The right person will be able to translate complex partner needs, business goals, technical constraints, and operational requirements into platform capabilities that are reusable, measurable, and maintainable. You will be expected to make thoughtful tradeoffs between flexibility and simplicity, partner customization and platform standardization, near‑term revenue and long‑term scalability. You will work closely with Engineering, Data Science, Design, Sales, Partner Success, Analytics, Operations, Compliance, Legal, and executive leadership to prioritize high‑impact platform investments and ship products that improve how Engine scales. • The roadmap for Engine’s core platform capabilities, including APIs, backend services, tenant configuration, product catalogs, offer management, routing logic, eligibility rules, capping, reporting, attribution, and event tracking., • Platform features that allow Engine to support many partners and tenants without creating one‑off implementations for every customer., • API and hosted experience infrastructure that enables consistent measurement across partner‑controlled and platform‑controlled user journeys., • Backend event models that help Engine understand funnel starts, completions, abandonment, conversion, revenue events, partner performance, and product outcomes., • Internal tools and workflows that improve partner onboarding, configuration management, launch readiness, monitoring, supportability, and operational efficiency., • Product requirements for complex platform initiatives, including business requirements, technical specifications, analytics requirements, acceptance criteria, and rollout plans., • Roadmap tradeoffs across partner demand, revenue opportunities, technical complexity, compliance needs, and long‑term platform simplicity., • Define and communicate a clear platform product strategy that supports Engine’s enterprise distribution model., • Partner with Product Leadership & Engineering to design scalable, secure, and maintainable multi‑tenant systems., • Build platform capabilities that support hosted UX, embedded experiences, and API‑based partner integrations., • Ensure API products are designed with partner integration simplicity, backend event tracking, funnel‑state visibility, and abandonment measurement in mind., • Use data, partner feedback, funnel analysis, and operational insights to prioritize roadmap investments., • Collaborate with Sales and Partner Success to understand enterprise partner needs and convert them into reusable platform capabilities., • Work with Analytics to define measurement frameworks for partner performance, funnel conversion, product adoption, and platform health., • Partner with Compliance, Legal, and Operations to ensure platform workflows support regulated financial product distribution., • Run a disciplined product development process with Engineering, including discovery, requirements, backlog management, ticket writing, QA, launch planning, and post‑launch measurement., • Communicate roadmap priorities, decisions, tradeoffs, risks, and outcomes to stakeholders across the company, including executive leadership. You are a platform product leader who is comfortable working on complex systems, not just front‑end features. You can go deep with engineers on APIs, data models, event tracking, and system design, while also explaining product strategy and business impact clearly to nontechnical stakeholders. You are highly analytical, commercially aware, and comfortable making hard prioritization decisions. You know that enterprise partners often ask for customization, but you also know that great platform products scale by making the right things configurable and keeping everything else as simple as possible. You likely have: • 7+ years of product management experience, with meaningful experience in platform, API, enterprise SaaS, fintech, marketplace, adtech, ecommerce, or data infrastructure products., • Experience owning complex backend, API, integration, reporting, marketplace, or multi‑tenant platform products., • Strong technical fluency with REST APIs, data models, event tracking, system integrations, technical specifications, and engineering tradeoffs., • Experience working directly with engineering teams to define scope, prioritize tradeoffs, unblock execution, and ship high‑quality products., • Strong analytical skills, including the ability to use data to evaluate funnel performance, partner behavior, operational efficiency, and business impact., • Strong communication skills with both technical and nontechnical audiences., • Experience working cross‑functionally with Sales, Partner Success, Analytics, Operations, Compliance, Legal, and executive stakeholders., • Demonstrated success launching platform capabilities or enterprise products with measurable business impact., • Strong judgment around product configuration, customization, and platform simplicity. Preferred experience: • Fintech marketplaces, embedded finance, consumer financial products, lead generation, offer marketplaces, or regulated financial services., • Product catalogs, offer management systems, attribution models, routing systems, reporting infrastructure, or partner configuration platforms., • SQL or hands‑on data analysis., • Programming experience is a plus, but not required. This role sits at the center of Engine’s ability to scale. The decisions made by the Director of Product, Platform will shape how quickly Engine can launch partners, how consistently it can measure performance, how effectively it can support API and hosted experiences, and how well the platform can grow without becoming a collection of custom implementations. This is the right role for someone who wants to build the systems behind the marketplace: the APIs, data models, configuration layers, reporting frameworks, and operational tools that make enterprise distribution work. The annual base salary for this position is expected to be between $240,000 and $270,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role. After you submit your application, you can expect the following steps in the recruitment process: • TA Call, • Hiring Manager (Virtual), • Senior Leadership (Virtual), • Senior Leadership (Virtual), • Product Peers (Virtual), • Final Interview - Hiring Manager and Panel (Virtual or face‑to‑face) #J-18808-Ljbffr

Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For 24 years, we’ve guided the most innovative employers to navigate growth and get the most out of their global people investment. With our expert advisory team and integrated platform, we help clients drive business impact through their total comp and benefits, improving executive decision making, controlling costs, protecting the business, and elevating the employee experience. Visit Sequoia.com or follow us on LinkedIn to learn more. Sequoia's Information Technology (IT) department is seeking an IT Support Engineer who will be responsible for timely delivery of quality technical support to Sequoia team members. As an IT Support Engineer, you will help manage the ticket queue, perform IT operations, and systems administration for our growing company. You will have the opportunity to impact, learn, and develop through challenging projects and deployment of various technologies while also ensuring excellent service to our Sequoia team members. • Work the IT support queue and provide Tier 1 - 2 support to both onsite and remote users., • Own org-wide IT asset procurement, distribution, and logistics., • Assist managing company spend for endpoints, hardware, and other equipment., • Identify, troubleshoot and resolve issues with laptops, multifunction printers, smart phones, tablets, and IT related hardware/software., • Software duties include installing, upgrading, and maintaining a suite of software for Windows OS and MacOS systems., • Perform Active Directory and Microsoft 365 administration such as account creation, account removal, maintenance, and policies., • New hire deployments, laptop imaging and setup including network/email accounts and computer hardware., • Provide SaaS telephony and mobile device configuration and troubleshooting., • Maintain and update documentation (procedures, diagrams, inventory, and knowledge articles)., • Lots of opportunities for challenging projects and deployment of new tech., • May require occasional work on weekends and/or holidays., • Occasional travel between Bay Area and New York office locations., • Most importantly, live our Sequoia Values day in and day out., • Bachelor 's degree required, preferably in a technology field., • 5 years of experience in an IT support role., • Onsite presence, 5 days a week., • Experience with endpoint management and deployment solutions, • Experience with Active Directory and/or Azure AD administration., • Experience with both Windows and MacOS platforms., • Some experience with SaaS platforms such as Okta, Microsoft 365, Zoom, and more., • Strong customer service and communication skills., • Ability to handle multiple tasks in a fast-paced environment., • Integrity, • Passion for service, • Growth oriented, • Caring for others, • Focused on relationship building Sequoia provides equal opportunity to all applicants without regard to race, color, creed, religion, citizenship, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, military or veteran status, disability, or any other basis prohibited by applicable law. Sequoia provides competitive compensation including base salary, performance-based bonus programs, and comprehensive benefits package. https://www.sequoia.com/legal/candidate-privacy-policy/ #J-18808-Ljbffr

Truelogic Software LLC is seeking a highly capable Support Engineer to join the Platform organization as a dedicated technical resource for the Customer Experience team. Independent contractor role focusing on onboarding, data migrations, decommissioning, and platform-level ticket resolution with strong collaboration across CX and Success teams. The ideal candidate thrives at the intersection of platform engineering and customer operations, possesses hands-on AWS and Git/GitHub experience, and #J-18808-Ljbffr

• AV technologies: Microsoft Teams Rooms (MTR), Cisco Webex, Crestron, Poly/HP, digital signage systems Hybrid - 3 days per week New York Life's Enterprise Technology Services (ETS) organization is seeking a dynamic, service-driven technology leader to serve as Corporate Vice President of End User Services, Executive Support, and AV Technologies. This is a transformative leadership role with broad accountability across three distinct but interconnected service domains: the Enterprise Help Desk (supported by TCS managed service delivery), a White-Glove Executive Support function, and Conference Room & AV Technologies. The successful candidate will bring deep technical expertise across end-user computing and enterprise IT, a proven track record of scaling ITSM operations, and a passion for modernization — specifically the deployment of AI-assisted virtual agents as a primary support channel. NYL recently deployed Moveworks, an industry-leading AI assistant platform, and this leader will be the executive owner of its adoption strategy and ongoing optimization. This role also has direct accountability for the structured buildout of a high-performing Executive Support team, transitioning the function from reactive and tactical to proactive, metrics-driven, and integrated with the broader ETS organization. In addition, the VP will own and execute the Conference Room Strategy, expanding the Digital Workplace team's remit to assume support for large meeting rooms currently operated by the Facilities team. This role is ideal for a seasoned technology services leader who thrives at the intersection of operational excellence, executive stakeholder management, and modern workplace innovation — and who is energized by the challenge of building world-class support at scale within a complex financial services environment. Primary Location: 51 Madison Avenue, New York, NY 10010 Work Arrangement: Hybrid — minimum 3 days per week on-site; additional presence required for executive events, AV go-lives, and critical incidents Travel: Occasional travel to NYL offices and field locations in support of executive events and AV deployments • Serve as the NYL business owner and strategic lead for the enterprise Help Desk, operating in close partnership with TCS (the managed service provider delivering Tier 1/2 support for all NYL colleagues)., • Own the service delivery relationship with TCS, including SLA governance, performance management, quality assurance, and contract adherence., • Define and enforce service standards, escalation paths, ticket quality expectations, and agent performance frameworks., • Leverage ServiceNow data and reporting to drive continuous improvement initiatives across incident, request, and problem management lifecycles., • Lead the NYL Moveworks adoption strategy — develop and execute a roadmap to establish the AI-assisted virtual agent as the primary self-service and support channel for all NYL colleagues., • Define adoption KPIs including deflection rate, containment rate, CSAT, and time-to-resolution., • Partner with Moveworks, TCS, and internal stakeholders to expand AI-resolved topic coverage and knowledge integration., • Drive channel shift from voice and email to conversational AI via targeted enablement campaigns., • Own integration between Moveworks and ServiceNow workflows to ensure seamless handoffs and auditability., • Implement the Social Engineering Mitigation Plan leveraging MFA, including colleague awareness, technical controls, and coordination with Cybersecurity and Identity teams to reduce risk from social engineering attacks targeting the Help Desk., • Champion a proactive support model including trend analysis, known issue communications, and shift-left strategies that reduce avoidable ticket volume. Take direct ownership of the Executive Support team (currently 6 Support Engineers) and lead its transformation from a reactive, siloed group into a structured, high-performing, and proactive service function aligned with the needs of NYL's senior leadership. • Establish formal Executive Support governance: service charter, eligibility tiers, engagement model, SLAs, and an Executive Experience Scorecard (CSAT, SLA adherence, operational KPIs)., • Build a culture of accountability, knowledge sharing, and continuous improvement — including structured ticketing, runbooks, and playbooks for all common executive support scenarios., • Act as the single point of coordination between Executive Support and ETS domains including EUC Engineering, Infrastructure, Security, Identity, and Mobility — ensuring executives experience seamless, integrated service., • Partner with Cyber, Identity, and Network teams to ensure executive devices and access patterns comply with NYL's Zero Trust security model, IAM controls, MFA dependencies, and least-privilege principles — without sacrificing service quality., • Implement pre-deployment quality gates for executive devices (hardware, peripherals, mobile) including validation, testing, and post-deployment signoff processes., • Develop a proactive support model for executives, including pre-emptive issue detection, spare device strategies, and readiness protocols for board meetings, offsites, and high-visibility events., • Foster strong relationships with executive assistants and administrative staff as primary service interface points, and with business leaders as key consumers of the executive technology experience., • Build team capability through structured mentoring, technical training, and cross-functional collaboration with Engineering and Security teams. Lead the execution of NYL's Conference Room Strategy, including the expansion of the Digital Workplace team's support remit to encompass large meeting rooms currently managed by the Facilities team. • Drive the transition plan to bring large-format and executive conference room AV support under the ETS Digital Workplace umbrella, including stakeholder alignment with Facilities, coordination of knowledge transfer, and establishment of new operating procedures., • Ensure consistent, standards-based AV support is delivered across all room categories, from small huddle spaces to large board and event rooms., • Own the AV technology roadmap: evaluate, recommend, and oversee deployment of conference room technologies including Microsoft Teams Rooms (MTR), integrated AV systems, digital signage, and event conferencing solutions., • Manage AV vendor relationships, contract negotiations, and service level expectations., • Define and enforce quality standards for AV room configurations, maintenance schedules, and incident response processes., • Collaborate with Facilities, Real Estate, and ETS teams on new office buildouts, renovations, and room refresh initiatives to ensure AV requirements are incorporated early in the design process., • Define, publish, and report on a unified service performance dashboard spanning Help Desk, Executive Support, and AV Technologies — covering SLA adherence, CSAT, first-contact resolution, Moveworks deflection, and AV availability., • Drive continuous improvement practices using data, colleague feedback, and benchmarking against industry peers., • Maintain an up-to-date knowledge base, runbook library, and support playbook ecosystem to standardize delivery and reduce variability., • Ensure full ServiceNow hygiene across all service domains: consistent categorization, accurate CIs, complete ticket documentation, and timely closure., • Serve as the ETS point of contact for Executive Support, Help Desk performance, and AV services for senior business stakeholders and their administrative teams., • Communicate clearly and confidently with executive audiences — translating complex technical issues into business-relevant context and solutions., • Build and maintain strong partnerships across ETS domains (EUC Engineering, Infrastructure, Identity, Security, Mobility) and with external managed service providers and vendors., • Represent ETS in cross-functional forums related to workplace technology, building services integration, and end-user experience., • 10+ years of progressive IT experience, with a minimum of 5 years in a senior leadership role managing Help Desk, End User Services, Executive Support, or related functions., • Demonstrated experience managing or overseeing a managed service provider (MSP) or outsourced Help Desk delivery model, including SLA governance and performance management., • Hands‑on experience with AI‑driven service management tools (e.g., Moveworks, ServiceNow Virtual Agent, or equivalent) and a demonstrable track record of driving adoption and measurable deflection outcomes., • Deep expertise in enterprise ITSM platforms, with strong working knowledge of ServiceNow (Incident, Problem, Change, Request, CMDB, Knowledge Management)., • Proven track record delivering white‑glove executive or VIP IT support in a financial services, insurance, or similarly regulated enterprise environment., • Experience managing or overseeing AV technologies and conference room support, including Microsoft Teams Rooms, integrated AV systems, and event support., • Demonstrated ability to lead organizational change — specifically transforming reactive, tactical teams into structured, proactive service organizations., • Experience implementing or operationalizing security controls within an end‑user computing context, including MFA, MDM, Zero Trust frameworks, and social engineering mitigation programs., • Microsoft 365 ecosystem: Exchange Online, Teams, SharePoint, Intune, Azure AD / Entra ID., • Endpoint management: Microsoft Intune, Configuration Manager (SCCM), Windows Autopilot, device lifecycle management., • Mobile device management: iOS/iPadOS MDM enrollment, MAM policies, Apple Business Manager., • Identity & Access: Azure AD, MFA (Microsoft Authenticator / FIDO2), conditional access, least‑privilege principles., • AV technologies: Microsoft Teams Rooms (MTR), Cisco Webex, Crestron, Poly/HP, digital signage systems., • AI/Automation: Moveworks or equivalent enterprise AI assistant platforms, conversational AI concepts, knowledge management for AI consumption., • ITSM tools: ServiceNow (advanced user / admin‑level knowledge strongly preferred)., • Reporting & analytics: PowerBI, ServiceNow dashboards, or equivalent BI tooling., • Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field required., • Master's degree or MBA preferred., • ITIL Foundation certification required; ITIL Practitioner or higher strongly preferred #J-18808-Ljbffr

At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference. By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. We are a veterinary software company that helps practices enhance patient care, improve staff efficiency, and minimize burnout. We were founded in 2017 and are a mid-size company (50-100 people) that has used Elixir from the start. Our back-end runs fully in Elixir with our front-end in React, with GraphQL connecting the two. The Support Engineer is an independent contractor who sits within the Platform organization and serves as a dedicated technical resource for the Customer Experience (CX) team. This role owns the resolution of technical tickets opened by CX, including customer onboarding and decommissioning workflows, data migrations, and a broad range of infrastructure and platform-level requests. The Support Engineer is not embedded in CX but works in close partnership with them, translating operational needs into reliable technical execution. This is an excellent opportunity for a technically skilled individual who enjoys working at the intersection of platform engineering and customer operations, and who can operate with a high degree of autonomy. The Support Engineer will gain deep exposure to the company's infrastructure and product ecosystem while directly impacting customer satisfaction and time-to-resolution. Due to the production access required for this role, a background check is a condition of engagement. Customer Onboarding: Execute technical onboarding workflows for new Instinct customers, including environment provisioning, configuration, integration setup, and data imports to ensure a seamless go-live experience. Decommissioning: Manage the technical offboarding of customers, including data exports, environment teardown, access revocation, and formal documentation of closure procedures. Data Migrations: Perform structured data migrations between systems or environments—handling validation, transformation, and quality assurance checks to ensure absolute data integrity. Occasionally join live customer calls to address data validation questions directly with key stakeholders. Technical Ticket Resolution: Own and lead the queue of technical tickets escalated by the CX team; triage, prioritize, and resolve complex issues outside CX's scope, including environment configuration, integration troubleshooting, bulk data updates, and platform-level issues. CX Partnership: Partner closely with Customer Success Managers and Implementation Managers to understand the context behind incoming requests, set clear resolution timelines, and communicate technical outcomes in accessible, plain language. Documentation: Maintain clear, up-to-date documentation of processes, runbooks, and customer-specific configurations to drive repeatability and preserve institutional knowledge. Process Improvement: Analyze patterns in recurring CX-submitted tickets to proactively develop tooling, automation, or updated documentation—reducing overall ticket volume and resolution times. Adaptability: Adapt to and actively contribute to new tasks, priorities, or projects as organizational needs evolve. Must-Have (Required): AWS: Hands-on ability to verify environment changes and execute smoke tests; practical familiarity with core services (e.g., RDS, S3, EC2, ECS) to independently validate that workflows have completed successfully. Git / GitHub: Proficient in creating, reviewing, merging, and verifying pull requests within GitHub as an integral part of standard customer onboarding and offboarding workflows. Communication: Exceptional written and verbal English communication skills; capable of leading customer calls with confidence, translating complex technical concepts into plain language for non-technical stakeholders, and drafting high-quality documentation. Basic Security Hygiene: Solid foundational understanding of data privacy best practices, the principle of least-privilege access, and secure data handling protocols. Ticketing Systems: Hands‑on experience navigating support and helpdesk platforms such as Jira, Intercom, Front, or equivalent ticketing systems. Nice-to-Have (A Plus): Terraform: Familiarity with Infrastructure as Code (IaC) principles to review, update, or provision infrastructure configurations. Kubernetes: Basic understanding of container orchestration, pod management, and inspecting workloads within Kubernetes clusters. Helm: Experience using Helm charts to deploy, upgrade, and manage Kubernetes applications and services. 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection. Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings. Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed. Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock. Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies. A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally. Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America. Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field. #J-18808-Ljbffr

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. This is not a maintenance role. It is an innovator's mandate. We are looking for a Vice President of Data Products & Solutions to lead — and own — one of the most consequential transformations in real estate: converting Compass International Holdings' unmatched proprietary data estate into a dual-capability product engine — one that powers the enterprise from the inside and generates commercial revenue from the outside. You and your team will hold that mandate end to end. At the center of this mandate is a deliberate philosophy: value engineering. Every product, dashboard, API, and data experience we build must have value designed into it from the ground up — not audited for value after launch. Our primary internal customer is the agent. When we earn their trust by making them demonstrably better at their craft, that excellence compounds: internal operations sharpen, our economic and market research gains authority, and the foundation for external commercial products becomes undeniable. This flywheel runs on trust. Compass makes an unconditional commitment to our agents: their client data and sensitive business information will never be sold, shared, or exposed — to competitors, third parties, or commercial buyers. That promise is not a constraint on our data strategy. It is the foundation of it. Agents who trust us with their most sensitive relationships give us permission to build more deeply for them — and that depth is what creates durable competitive advantage. You will own the full product vision, strategy, and P&L across two distinct portfolios: Internal Enablement — tools that fuel FP&A, recruiting, brokerage operations, and agent productivity — and External Commercial Products — monetized data pipelines via API for institutional buyers and hedge funds, proprietary AI training datasets, and authoritative economic research models. Your mandate is direct: deliver world-class product experiences that agents cannot live without, and convert that adoption into measurable EBITDA contribution while building external revenue streams that make our data estate a standalone commercial asset. If you've spent your career turning data organizations from cost centers into growth engines — and you want to do it at the scale of an industry — this is the role. Develop and champion a compelling product vision that creates organizational clarity, generates energy, and accelerates the delivery of value across every team you lead. This vision is not a slide deck — it is the engine of change management. As we transform a traditional data organization into one that is genuinely product- and value-focused, your vision will be the north star that aligns technical teams, earns executive confidence, and gives every individual contributor a reason to build differently than they did before. Drive financial impact across both internal and external product lines. • Internal: Build high-adoption tools for agents, FP&A, recruiting, and brokerage operations that sharpen enterprise execution and reduce operational cost, • External: Commercialize enterprise data assets through B2B API pipelines for institutional buyers, structured AI training datasets, and monetized economic research — turning proprietary signals into direct revenue Instill a "Data as a Product" operating model where value creation, unit economics, and cost rationalization are architected into every solution before engineering begins — shifting the culture permanently from ticket-driven execution to outcome-driven product thinking. Set an uncompromising standard for data visualization across every product surface. Turn comple #J-18808-Ljbffr

About Role Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. We are seeking a Operations Senior Manager to become an integral part of our team. In this role, you will oversee our day-to-day fulfillment operations, while assisting with strategic projects across all three divisions of Ring Concierge. This position will play a vital role in the overall success of our Operations team, ensuring that we are both accurate and efficient in everything we do. The ideal candidate will be analytical and entrepreneurial, with the expertise to ensure Ring Concierge’s operations are built to support continued growth, efficiency, and an exceptional client experience. Responsibilities Operational Leadership & Fulfillment • Own end-to-end e-commerce and retail operations, including fulfillment, returns, quality control, and transfers, • Build and scale processes to support growth, peak volume, and new initiatives, • Define and track KPIs to ensure accuracy, efficiency, and on-time delivery Inventory & Logistics • Own inventory accuracy and movement across offices, retail locations, and 3PL partners, • Oversee transfer execution and allocation across channels, • Lead 3PL and shipping partners, ensuring performance and service standards, • Oversee packaging strategy and fulfillment supplies, balancing brand, cost, and scalability Systems & Cross-Functional Operations • Ensure data integrity across Shopify and NetSuite; resolve discrepancies, • Partner with Customer Experience to address operational issues impacting the client journey, • Deliver reporting and insights to support operational and strategic decisions Customer Care Operations & Team Leadership • Oversee daily Customer Care team operations, auditing team communications for brand tone and accuracy, monitoring ticket queues to prevent backlog, and ensuring service-level standards are met, • Serve as the primary liaison between corporate and retail teams, ensuring alignment and execution of key initiatives, including promotions, product launches, and visual merchandising updates, while escalating key issues and insights to leadership, • Manage systems and scheduling, including maintaining AI chat and support platforms while coordinating team scheduling to ensure appropriate coverage across service hours, • Lead and develop the Operations team, including coaching and performance management, • Build a culture of accountability and ownership About You • Strategic, data-driven leader with strong operational instincts and attention to detail, • Comfortable owning complex, cross-functional initiatives and making informed tradeoff decisions, • Strong communicator with the ability to influence internal teams and external partners, • Thrive in a fast-paced, entrepreneurial environment and lead effectively through growth and change Requirements • 6-8+ years of experience in ecommerce operations, logistics, or supply chain management, • Proven experience leading teams and managing third-party logistics partners, • Strong financial acumen with experience overseeing invoices and cost controls, • High proficiency in Excel / Google Sheets; experience with Shopify and NetSuite strongly preferred, • Bachelor’s Degree required Details • Full-time role based in our Midtown NYC office, • Five days per week in office, • Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours, • Health, Vision & Dental Insurance for full-time employees, • 401K with employer match program, • Generous employee discounts on fine jewelry, • Paid time off, including an extra allowance of 3 days annually for religious observances, • Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated annual compensation for this role is $115,000+

Job Description The Metropolitan Opera is seeking enthusiastic and service-oriented Part-Time Customer Care Representatives for the Inbound Call Center. This is an opportunity to work for the largest classical music organization in the US and contribute to the daily operations of a cultural landmark. In this role, you will be part of a diverse team of colleagues helping to create meaningful experiences for opera lovers with every interaction. Customer Care Representatives are responsible for responding to inbound customer inquiries by providing exceptional customer service. This includes inquiries about performances and services, processing ticket orders, Membership sales, and performing general account maintenance. In some situations, upselling customers to additional performances, advanced membership levels, and/or new products or services are encouraged and rewarded. Department Hours of Operation will vary based upon seasonal performances. This may include Monday through Saturday from 10 AM to 8 PM EST as well as Sunday from 10 AM to 6 PM EST. This is a Part-Time, hybrid working opportunity, with up to 40 hours/week available depending on operating schedule. Skills and Qualifications • Excellent communication skills to represent the Met in a way that is meaningful and relevant to each individual customer, • The ability to listen carefully to customize each customer inquiry based on the understanding of customer's needs and their unique relationship to the Met., • Minimum 1 year customer service experience within a fast-paced environment; non-profit, performing arts, and/or call center preferred but not required., • High comfort level with digital systems and computer-based work; Tessitura or CRM experience preferred but not required., • Be a fast learner who is able to quickly adapt to new technology, procedures, and product offerings., • Must have flexibility with scheduling; Must be able to work evening and weekend shifts as organization needs require. Physical Demands • Regularly required to sit, talk, and listen for long periods of time both on a computer and phone., • Frequently required to use repetitive hand motions and to stand, walk, reach, and bend. $18.75 - $18.75 an hour The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws. \nCompany Description The Metropolitan Opera is a vibrant home for the most creative and talented singers, conductors, composers, musicians, stage directors, designers, visual artists, choreographers, and dancers from around the world. The Metropolitan Opera is a vibrant home for the most creative and talented singers, conductors, composers, musicians, stage directors, designers, visual artists, choreographers, and dancers from around the world.