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Job Description Crumbl Cookies - Store Manager Bergen Town Center Paramus New Jersey Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base salary plus bonuses, • 401K, • Sundays Off, • Paid Time Off, • Sick Time Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role FunctionsLeadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUSITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe InThe value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of.Character, Values & Excellence, • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together.Living Life, Inspiring, & Having Fun! Upon being hired, in order to ensure you are successful in the role of General Manager, a 30 day training period will take place to ensure you meet and exceed in the job requirements of a General Manager. This training period will involve shadowing other management, learning all system/policies/procedures and becoming personally proficient in all stations throughout the store, prior to managing any function/shift alone. Training compensation will be between $20 hour and upon completion of the 30 day training period, full General Manager compensation and benefits will begin. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Description Crumbl Cookies Assistant General Manager 1235 Chestnut St. Union, NJ Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $18-23 per hour (wages + tips) + $3,000/yr in available bonuses (avg $44,600/year, including bonuses), • Paid Time Off, • Sick Time, • Health insurance reimbursement program Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role FunctionsLeadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUSITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience in a fast paced environment with a large staff., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe InThe value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of.Character, Values & Excellence, • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together.Living Life, Inspiring, & Having Fun! Upon being hired, in order to ensure you are successful in the desired role of an assistant manager, a 30 day training period will take place to ensure you meet and exceed in the job requirements of an assistant manager. This training period will involve shadowing other management, learning all system/policies/procedures and becoming personally proficient in all stations throughout the store, prior to managing any shift alone. Training compensation will be between $15-$17 per hour (plus tips, which vary but average approximately $3-5 per hour) and upon completion of the 30 day training period, full Assistant Manager compensation and benefits will begin. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members. \n Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary. To support your growth, after your 12-month work anniversary, you’ll be eligible to earn your EPA 608 Universal Refrigerant Certification, fully paid by Bozzuto. \nPrimary Responsibilities:\n As a Maintenance Technician, your primary responsibilities include: \n\n • Showing care and concern for our residents through excellence in service ticket resolution and preventative maintenance\n, • Resolving maintenance issues in the area of HVAC, electrical, plumbing and appliance repair\n, • Preparing vacant apartments for move-in through turn-over repairs and improvements\n, • Preserving the beauty of the building and the safety of the community through general upkeep and cleanliness, snow removal and grounds maintenance\n, • Providing residents with outstanding customer service\n, • Working weekends or evenings and being on call for after hour emergencies. In addition to this schedule, this individual will be needing to live on site. \n\nWhat You Bring to Us:\n\n, • Experience in building maintenance or an education in the trades\n, • Beginner to intermediate proficiency in HVAC, plumbing, electrical and appliance repair\n, • Availability for emergency situations at the property, including an on-call rotation\n, • The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly\n, • Personal, reliable transportation to get to work and to respond to on-call emergencies\n, • Excellent communication skills both written and verbal\n, • A sharp professional appearance\n, • Basic computer skills and comfort using various software, apps and computer programs\n, • Competitive compensation. \n, • Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.\n, • Paid leave. We provide 20 days of paid time off plus holidays.\n, • Retirement planning. We offer a 401k program with a company match.\n, • Tuition reimbursement. Plus, many other programs to support career development and growth.\n

At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members. \n Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary. To support your growth, after your 12-month work anniversary, you’ll be eligible to earn your EPA 608 Universal Refrigerant Certification, fully paid by Bozzuto. \nPrimary Responsibilities:\n As a Maintenance Technician, your primary responsibilities include: \n\n • Showing care and concern for our residents through excellence in service ticket resolution and preventative maintenance\n, • Resolving maintenance issues in the area of HVAC, electrical, plumbing and appliance repair\n, • Preparing vacant apartments for move-in through turn-over repairs and improvements\n, • Preserving the beauty of the building and the safety of the community through general upkeep and cleanliness, snow removal and grounds maintenance\n, • Providing residents with outstanding customer service\n, • Working weekends or evenings and being on call for after hour emergencies\n\nWhat You Bring to Us:\n\n, • Experience in building maintenance or an education in the trades\n, • Beginner to intermediate proficiency in HVAC, plumbing, electrical and appliance repair\n, • Availability for emergency situations at the property, including an on-call rotation\n, • The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly\n, • Personal, reliable transportation to get to work and to respond to on-call emergencies\n, • Excellent communication skills both written and verbal\n, • A sharp professional appearance\n, • Basic computer skills and comfort using various software, apps and computer programs\n, • Competitive compensation. \n, • Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.\n, • Paid leave. We provide 20 days of paid time off plus holidays.\n, • Retirement planning. We offer a 401k program with a company match.\n, • Tuition reimbursement. Plus, many other programs to support career development and growth.\n

Job Description Title: Service Desk Analyst Location: Remote Duration: 0 – 3 Months Contract/ Contract to Hire Job Description: • Provide Level 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments., • "See the world through the eyes of the customer” delivering world class desktop support for all client issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior Technician., • Triage daily support incidents, desktop and light server troubleshooting, hardware and software installation, upgrades, and transformative projects., • Action daily midlevel to advanced infrastructure support incidents, • Resolve incidents and requests related to, but not limited to the following: Mail Application/Office 365 issues, Client/Server Connectivity issues, Time Sensitive and VIP Workstation incidents, File Restores, Remote Access incidents (Citrix and Terminal Services), Password Resets to name a few., • Execute basic system maintenance including software and operating system patching and software version upgrades., • Provide support of Active Directory such as add/remove users, password resets and Group Policy application., • Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device Management (MDM), • Project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services., • Creation and administration of user accounts on all group technology supported systems., • Work closely with other IT teams to ensure swift ticket resolution and ensure Service level agreements (“SLAs”) are being met., • Contact third-party vendors for warranty service repair. Requirements: • Minimum 2 years of end user support, • Microsoft Operating Systems such as Windows 10,11 Microsoft Office 2010-2019 along with Exceptional experience MS Office Suite including Office 365 installation and administration, configuration, and troubleshooting., • Provide midlevel - advanced support and guidance to end-users on all aspects of Office 365 applications and services, including but not limited to Outlook, SharePoint, Teams, OneDrive, and Office Suite., • Hands-on experience with Azure, Intune, OneDrive, Exchange online and SharePoint. With some expertise in Azure services., • Basic PowerShell experience, e.g., copy/paste (not writing script), • Android/iOS configuration, troubleshooting and potential integration with MDM solutions., • Familiar with cyber-security concepts, e.g., Multi-Factor Authentication (MFA), Anti-virus/Anti-malware, Software Firewall, Web Filtering., • Basic Networking: TCP/IP, LAN/WAN, DHCP, DNS, DFS, Routing, Switching and Firewalls. Along with understanding of networking concepts and security principles in Azure environments., • Experience with hardware troubleshooting (desktop/laptop, printer, mobile device), • Excellent communication and customer service skills with a strong ability to articulate technical information to non-technical people., • Familiarity with file system support including permissions, sharing, backups and restores., • Experience working a service desk ticketing system (ServiceNow, ConnectWise, Jira etc.), • Familiarity of ITIL, and ITIL best practices within an IT operations environment, • Certifications in AZ900, M365 fundamentals, ITIL V4, • Experience with Managed Service Providers (MSP), • Experience with Market Data vendors, such as Bloomberg, Reuters, Factset

Job Description Onsite End User/Desktop Support-HW and SW support-MS products. Start Date - End of April 2026 - PT - 6 week assignment to start • 3 days per week - 24 hours per week, • Onsite - Manhattan, NY 10006, • This position may extend with the potential to go 40 hrs per week Essential Functions • Maintain a high level of system support and client satisfaction to end-users at all times., • Be knowledgeable, responsible and enhance PCI and data privacy activities at the location, • Support, monitor, test and troubleshoot user and system related hardware and software problems. Escalates as appropriate., • Primary POS contact for hardware and software problems. Oversee the scheduling of qualified resources to troubleshoot and resolve issues and escalate as appropriate., • Receive training, self-educate, and hence supports the technology Legends used to support operations at the facility. Assist or train others on the systems and features., • Provide timely attention to Corp East Helpdesk requests. Assesses the validity of the requests as they arrive, ensures the details within the ticket are complete and that the impact and criticality of the issue is correctly assessed. Does their best to resolve the issue if able. Re-allocates and/or escalates requests as appropriate, • Performs daily ticket maintenance and management. Follows up on requests and annotates tickets as appropriate with progress and status. Ensures the requestor stays informed., • Works with 3rd party systems and hardware providers to diagnose and address issues., • Plan, prepare, and coordinate maintenance windows for updates, upgrades and patches., • Maintain, clean, repair, upgrade and replace hardware as needed, process RMAs and ensure technology availability is at a maximum., • Pay special attention to time sensitive business requests and makes smart decisions to ensure minimal user/customer impact for their regular workday., • Provides basic user account maintenance across all Legends systems., • Performs tier one and two support on Legends back office equipment and business productivity tools, • Works with other team members in the requirements, creation, maintenance and updating of desktop/laptop images and software used for general deployment., • Makes pragmatic recommendations on system and process enhancements., • Ensures configurations, system features and site information are appropriately documented, especially for the club., • Establish and maintain a thorough knowledge of the organization and technology standards., • Responsible for communicating, promoting and adhering to IT standards., • Assists with controlling hardware, software and telephone inventory., • Other duties as assigned. Qualifications To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Keyboarding skills and computer proficiency with software knowledge to include MS Office., • Excellent interpersonal, written, and oral communication skills required., • Must be detail oriented, organized, service oriented and responsible., • Strong customer service and presentation skills., • Able to motivate themselves and a team to work together in the most efficient manner., • Eagerness to work in a rapidly changing, diverse environment and a willingness to accept ownership and responsibility of the IT site they manage to ensure its 24x7 availability., • Able to analyze user needs, problem-solving and reach acceptable solutions., • Able to perform effectively with supervision, either independently or as a team member., • Comprehensive knowledge of POS, printers, peripherals and desktops/laptops and PC applications., • A practical knowledge of Intranet and Internet Technologies, servers, networking and telephony., • Good understanding of network troubleshooting including TCP/IP, VLAN's, and wireless., • Experience working with managed service providers., • Able to maintain confidentiality of information and systems., • Knowledge of security, compliance requirements and practices., • Must be able to sit, stand, walk or a combination of the three for up to 10 hours a day., • Must be able to lift up to 50 pounds. Additional Information • All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers., • F2OnSite supports and adheres to all state laws regarding background checks. Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job Description Description The Support Engineer I provides frontline IT support the end client. This role handles initial triage, basic troubleshooting, ticket documentation, and escalation to Level 2 support. The position is highly customer‑facing and requires strong communication skills and comfort working onsite five days per week. This is a long‑term engagement supporting a mission‑critical environment. Candidates must be able to pass and maintain CJIS FBI clearance. • Provide L1 support to customers requiring technical assistance with computer systems, hardware, or software issues., • Document technical issues, resolutions, and follow-up actions in the ticketing system., • Escalate complex or unresolved incidents to higher-level support teams., • Follow approved customer engagement scripts and procedures., • Contribute to the creation and maintenance of technical documentation., • Maintain billable time and utilized time measures above specified minimum thresholds., • Work on assigned projects and tasks within the support team. Skills Windows 11, Troubleshooting Windows, Microsoft 365, Help Desk Support, customer service skills, desktop support, SQL troubleshooting, servicenow, jira, tanium, meraki, fortigate firewalls, networking issues Top Skills Details Windows 11,Troubleshooting Windows,Microsoft 365,Help Desk Support,customer service skills,desktop support Additional Skills & Qualifications Nice‑to‑Have Skills: • ServiceNow or Jira, basic networking or printer support, enterprise IT exposure, interest in continued technical learning, • Exposure to Windows and Linux server OS, datacenter hardware, and networking concepts.. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionSalary: $120,000 - $140,000 New York Peace of Mind Technologies, LLC (POM) is seeking an experienced Director of Service to strategically lead and scale our low-voltage service department. This role is responsible for driving operational excellence, increasing client retention, improving profitability, and building a high-performing service team. About the Role This is a leadership position for someone who understands how to: • Run a service department as a business unit, • Improve recurring revenue and contract retention, • Implement KPIs and accountability systems, • Elevate client experience About Us Peace of Mind Technologies, LLC (POM) is New Yorks premier systems integrator for security and surveillance technology. Specializing in high-tech systems, cloud-based software services and audio/video solutions for thousands of businesses, schools and properties in the greater New York Metropolitan area, POMs diverse client roster comprises a wide range of prestigious and well-known organizations. Founded in 2002, POM has handled thousands of site installations, primarily focused on large offices, retail, hospitality, health care, education, and real estate (commercial, luxury residential and hi-rise). Responsibilities Strategic Leadership & Department Growth • Lead and scale the low-voltage service department as a profit center., • Develop and execute departmental goals tied to revenue growth, retention, and operational efficiency., • Establish, track, and report weekly KPIs (response time, first-time fix rate, billable utilization, contract renewal rate, margins, etc.)., • Improve service contract profitability and increase recurring service revenue., • Identify operational inefficiencies and implement process improvements., • Develop and enforce departmental SOPs, policies, and service standards., • Own the overall client service experience from first call through resolution., • Drive proactive communication and transparency with clients., • Implement retention strategies that increase renewal rates and client satisfaction., • Conduct client site visits to strengthen relationships and uncover service opportunities., • Ensure service documentation, reporting, and billing accuracy align with customer contracts (S&W, SLAs, etc.)., • Oversee incoming service requests and ensure proper triage and escalation., • Manage ticket creation, scheduling, dispatch, and case lifecycle tracking., • Ensure timely documentation of field updates and case progress., • Verify and approve service work orders and billing against contract scope., • Monitor technician performance, utilization, and response times., • Recruit, train, and retain high-performing service technicians., • Develop a culture of urgency, accountability, and client-first thinking., • Conduct regular performance reviews and coaching sessions., • Provide ongoing technical and customer service training., • Foster a learning environment focused on professional growth., • Build bench strength to support department scalability. Desired Skills and Experience • 510 years of experience managing a low-voltage service department (AV, security, access control, surveillance, networking)., • Proven experience increasing client retention and improving service profitability., • Strong understanding of service contracts (S&W), SLAs, and recurring revenue models., • Experience implementing KPIs and managing service performance metrics., • Proficiency in service management platforms (ServiceTrade experience a plus)., • Solid technical knowledge of low-voltage systems including AV integration, access control, video surveillance, and network infrastructure., • Strong leadership, communication, and conflict resolution skills., • Ability to manage multiple priorities while maintaining operational control., • Prior field installation or project management experience preferred., • Bachelors degree Does this sound like you? Benefits Include: • $120,000 - $140,000 annual salary, • Health, Dental, and Vision Insurance, • Life Insurance, • Voluntary Disability Insurance, • 401k plan with matching contribution, • Generous paid-time-off policy, • Pre-tax Commuter Benefit We are an equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base + monthly bonuses, • 401k, • Sundays Off, • Paid Time Off If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role Functions Leadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUISITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma. The value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney Company DescriptionDough Buds is the Franchisee of Crumbl ParamusDough Buds is the Franchisee of Crumbl Paramus

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Duties & Responsibilities Building Systems & Maintenance • Develop comprehensive knowledge of the region's building portfolio and lead the facilities team in executing best-in-class maintenance and preventive maintenance plans, • Manage the repair, maintenance, and continuous operation of all building systems including fire/life safety, HVAC, plumbing, electrical, lighting controls, digital systems (fire alarm, card access, CCTV security), and elevator controls, • Develop and oversee systems to respond quickly to all facility emergencies, • Own and monitor a work-ticket system that prioritizes and responds to all requests from school operations staff; assign tickets appropriately to facilities team members, • Develop transparent reporting systems of ticket response, keeping all stakeholders informed, • Establish and lead regular meetings with school operations staff, maintaining clear agendas, notes, and follow-up actions, • Stay informed of facilities challenges across the region and coordinate responses as needed, • Develop annual maintenance and operating budgets for all buildings in the region based on historical and projected facility needs; monitor spend to ensure it remains within budget, • Manage the work of the accounts payable associate with respect to Purchase Order creation and invoice approval, • Ensure compliance with New Jersey procurement guidelines, • Establish regular financial reporting practices and identify financial risks for escalation, • Develop an ongoing list of needed capital projects across the region, • Work with the Home Office Real Estate and Facilities team to compile an annual prioritized list of capital projects, • Coordinate site visits with school directors of operations to understand facility needs and communicate planned repair work, • Manage communications related to capital projects with Real Estate and Facilities and school operations teamsQualifications Required • Bachelor's degree, • 7+ years of progressive experience in architecture, construction, construction project management, facility management, or a related field, • Familiarity with key building systems (HVAC, electrical, mechanical, plumbing), • Knowledge of OSHA and Life Safety codes, • Computer skills to operate Building Management Systems (BMS); proficiency with Microsoft Office, • Excellent interpersonal and communication skills with the ability to speak and write clearly and adjust messaging for different audiences, • Ability to build new systems, multitask, set and drive priorities, and monitor progress toward goals, • Strong attention to detail and ability to manage multiple projects simultaneously, • Exceptional strategic, analytical, and critical thinking skills, • Availability to address emergencies as they arise (24/7 as needed), • Ownership of a personal vehicle for travel between campuses, • Master's degree, preferably in architecture, planning, or a related field, • New Jersey low-pressure black seal boiler, HVAC, or other relevant certifications, training, or licenses, • Experience with data-driven decision-making and financial forecasting Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation for this position The full compensation range for this role is $127,800-$159,700. Typically, new hires who fully meet all qualifications listed in the job description will start at $135,700. Starting compensation below this reflects candidates with less experience or qualifications. Offers near the top end of the range are reserved for candidates who significantly exceed the qualifications, bringing extensive experience and specialized expertise beyond what is listed. Compensation determinations consider relevant professional experience and tenure with Uncommon Schools. Additionally, because we value internal growth and tenure, current staff members are not subject to salary caps within this range. Benefit Highlights: • Comprehensive Health, Dental, and Vision insurance plans, • Paid leave of absence options (parental, medical, disability, etc.), • Mental health and counseling support + wellness benefits At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email .

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in executive assistance, office administration, calendar coordination, travel planning, expense review, procurement support, and structured administrative workflows. This role supports current and upcoming remote consulting opportunities focused on structured executive support review, administrative workflow analysis, scheduling coordination, travel documentation, expense and procurement review, office support processes, and high-quality project execution. Selected professionals will apply their administrative expertise to review realistic workplace scenarios, evaluate requirements and priorities, prepare structured written outputs, and support accurate, evidence-based administrative workflow tasks. Key Responsibilities Professionals in this role may contribute to: Executive Support & Scheduling Review • Review administrative scenarios involving calendar triage, meeting prioritization, multi-timezone scheduling, availability constraints, and executive support workflows, • Evaluate scheduling decisions against defined priority rules, feasibility constraints, travel windows, preparation needs, and stated preferences, • Support structured review of agendas, meeting plans, travel schedules, calendar updates, and executive coordination materials, • Review scenarios involving travel booking, itinerary planning, expense reports, purchase requests, approval rules, and policy-based documentation, • Evaluate expense packages and procurement requests against defined limits, required fields, approval criteria, and documented policies, • Support structured review of travel options, budget constraints, reimbursement materials, purchase workflows, and administrative records, • Review office support scenarios involving service tickets, owner routing, document filing, taxonomy-based organization, and administrative process flows, • Evaluate service requests, filing structures, owner maps, documentation packets, and workflow decisions against defined criteria, • Support structured review of office operations materials, async communication workflows, task trackers, and administrative documentation Strong candidates may have: • 3+ years of experience as an executive assistant, office manager, senior administrator, administrative coordinator, operations coordinator, personal assistant, or related support professional, • Experience with one or more areas such as principal-level calendar triage, multi-timezone scheduling, corporate travel planning, expense review, procurement support, service ticket routing, document filing, or async communication workflows, • Familiarity with tools such as Google Workspace, Microsoft 365, Outlook, Gmail, Google Calendar, Concur, Expensify, Ramp, Navan, TravelPerk, Notion, Asana, Monday, Airtable, or similar administrative systems, • Comfort reading and preparing administrative artifacts such as itineraries, agendas, expense packages, purchase requests, service tickets, filing taxonomies, and coordination notes, • Strong written communication skills and ability to explain administrative decisions clearly, • A degree or professional background in business administration, office administration, communications, hospitality, project coordination, management, or a related field is helpful, • Experience supporting executives, founders, senior leaders, or busy principals in high-volume administrative environments, • Experience with expense systems, corporate travel platforms, procurement tools, service ticketing systems, or administrative workflow tools, • Familiarity with multi-timezone coordination, async communication practices, calendar optimization, office operations, or document organization, • Experience preparing or reviewing itineraries, agendas, expense reports, purchase requests, service tickets, or administrative trackers, • Apply executive administration and office support expertise to structured remote project work, • Contribute to high-quality scheduling review, travel coordination, expense documentation, and administrative workflow analysis, • Work on flexible, project-based assignments aligned with your professional background, • Use your administrative judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $50–$70 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. As a Strategy & Analytics Manager, you'll play a hybrid role at the intersection of analytics, strategy, product, operations and finance. You'll use analytics to identify high-impact efficiency opportunities and lead by influence cross-functionally to execute on these ideas. You'll be partnering closely with engineers, analysts, operations and finance leaders. If you're excited to turn data into efficiency dollars saved that can be re-invested into growth and customer retention, we'd love to hear from you. Location: Hybrid (3 days in office / 2 days remote) – New York, NY What You'll Do: • Lead the customer experience efficiency strategy: Put in place the quantitative framework to measure efficiency and identify opportunities., • Drive waste elimination: Identify high-spend/low-return areas, size opportunities, and lead cross-functional programs to remove, reduce, or reallocate spend; track benefits to the P&L., • Own the multi-hundred million customer experience cost data platform end-to-end: Define the model, build pipelines with Engineering and Analytics, and deliver accurate, near real-time views of cost, waste, and ROI., • Attribute every dollar spent on customer experience: Tie spend to policies, products, workflows and customer cohorts; reconcile with Finance to create one source of truth, available in real-time., • Turn policy into P&L: Quantify the financial impact of operational and product choices; embed cost / benefit guardrails into planning, experimentation, and business cases., • 4-8+ years of experience in strategy, analytics, business operations, consulting or finance, ideally in a tech or marketplace environment; operating comfortably across business and Finance., • Excellent analytical and technical skills: Strong SQL proficiency and a solid understanding of database architecture; you wouldn't be out of place on an Analytics Engineering team., • Track record as a highly effective operator: Demonstrated success in owning cross-functional initiatives from concept through execution., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

Job Description The Regional Operations Manager will be responsible for performing the following duties: • Ensure State/Area Managers are complying with Stake Center expectations, • Assist with training company expectations to Management, • Assist with training SCL Area Manager Guidelines to Management, • Ensure SCL AMG are being followed day to day, • Assist with updating prints to Area Managers as needed, • Interact daily with Stake Center Corporate Departments as needed, • Interact daily with field management of customers, • Attend field meetings with locators, • Interact daily with any escalation contractor or homeowner issues, • Manage daily ticket flow, view late tickets and ensure protocol is followed with Managers, • Assist with relocating techs, daily- for ticket completion, • Ensure that paint & supplies are ordered and stocked in each area, • Report up to the Director any field concerns (ex: late tickets per area), • Ensure management is training locators based on CGA guidelines, • Interact with office admin. on daily ticket calls, issues, etc., • Report up to the Director any print discrepancies, • Report up to the Director if disciplinary measures need to be taken., • Attend customer field calls monthly QUALIFICATIONS • Worded as a State/Area Manager for minimum 3 years, • 10 years utility locating experience, • Understands production and fiber locating business, • Understands CGA locating guidelines, • Specialized skills training/certification may be required., • Ability to accept responsibility and account for his/her actions, • Dependable and trustworthy, • Strong verbal and written communication skills, • Ability to look beyond the standard solutions, • Ability to perform work accurately and thoroughly REQUIREMENTS • Must travel 75% of time and, • Position requires a flexible schedule to include Holidays and weekends., • Must be able to handle multiple tasks over a wide spread area, • Must be able to make efficient & quick decisions in short time period, • Ability to lift and carry up to 75 pounds in a physical environment, • Ability to stand and walk for periods of time up and exceeding 60 minutes, • Regular exposure to factors such as temperatures extremes and variety of terrains, • Ability to walk all types of terrain (grass, ditches, wooded areas, gravel, etc.) in and around construction zones and residential, commercial, industrial and rural areas in all types of weather conditions (rain, snow, cold, heat, etc.)

Job Description Job Title: Field Operations Associate Position Location: Brooklyn, NY (Regional Travel) Department: Operations Type: Full-Time/Part-Time/Contractor Compensation: Starting at $25- $30 About Us: Majestic Photobooth is a leading provider of creative photo experiences and custom photobooths for brands, venues, and events, nationwide. Since 2006, we have been trusted by some of the world's best-known brands to make their events and spaces unforgettable. We are a team of creative-minded, photo lovers, and we're dedicated to delivering exceptional visual experiences. Position Overview: The photobooth Field Operations Associate plays a vital role in bringing Majestic Photobooth experiences to life. This role handles all on-the-ground operations, including booth installations, event setups, routine maintenance, and service ticket resolution. Regular regional travel is required, and you will coordinate closely with our support and operations teams to ensure exceptional service and booth functionality. The ideal candidate is self-motivated, organized, solutions-oriented, and possesses strong customer service skills. Must be available to work nights and weekends. Key Responsibilities: • Deliver and set up photobooths for events and long-term placements within your region., • Engage with and assist customers with photobooth activations., • Respond promptly to service tickets, resolving booth issues efficiently., • Perform regular maintenance tasks, including paper and ink replenishment and general booth upkeep., • Coordinate closely with the support team to document procedures, improve troubleshooting guides, and streamline maintenance workflows., • Actively participate in weekly meetings with your supervisor and operations team., • Maintain cleanliness, organization, and safety of work areas and company equipment., • Excellent customer service and interpersonal communication skills, • 1 to 3 years experience in field service, event operations, or hospitality industry, • Exceptional problem-solving and analytical abilities, • Strong organizational and time-management skills, • Ability to manage multiple tasks simultaneously, • Detail-oriented in performing equipment servicing and maintenance, • Ability to lift 75lbs without assistance., • Driver's License: Valid driver's license and clean driving record, as the job involves traveling to various locations. Competitive pay 401(k) PTO & Holiday Pay (Full Time) Health Insurance (Full Time) Sales commission opportunity Unlimited Photos! Become a key member of a growing, fun & creative team! Powered by JazzHR wtLDIlV4Gi

Job Description Position title: Visitor Experience Associate Department: General Admission Reports to: Visitor Experience Manager FLSA Status: Non-Exempt Work Location: 100% onsite at NYSCI (Corona, NY) Work Schedule: Shifts available Wednesday - Sunday (9:00 AM - 5:00 PM); 21 hours per week maximum Position Classification: Part-time (Casual) Organizational Background Since its founding at the 1964-65 New York World’s Fair, the New York Hall of Science (NYSCI) has inspired millions of people—children, teachers, and families– by offering creative, participatory ways to learn and encouraging people to explore their curiosity and nurture their creativity. Located in Queens, the most ethnically diverse county in the country, NYSCI welcomes 500,000 visitors each year and serves thousands more through outreach in schools, teacher professional development, and participation in a variety of public events and research initiatives. NYSCI is a leader in the science museum field, recognized for its highly regarded exhibitions, programs, and products, all of which are informed by strategies of engagement called Design, Make, Play. The defining characteristics of Design, Make, Play — open-ended exploration, imaginative learning, personal relevance, deep engagement, and delight — are the ingredients that inspire passionate science, technology, engineering, and mathematics (STEM) learners. NYSCI engages diverse communities of learners, particularly young people, in STEM, by fostering the excitement of self-directed exploration and by tapping into the joy of learning intrinsic in young people’s play. Our transformative model for STEM exploration invites broad participation and makes engagement and learning irresistible. Department Role The New York Hall of Science’s Visitor Experience team is a critical and integral part of NYSCI’s overall operations. NYSCI depends upon the talents and skills of this team to successfully accomplish its mission. Under the direction of the Visitor Experience Managers, the Visitor Experience Associates provide support, direction, and consultation for NYSCI’s general visit, birthday party, membership and group admissions functions. Visitor Experience Associates are the primary contact for the public and internal staff. They provide accessible, relevant, clear, timely information, and support the visitor’s journey. Function The role of the Visitor Experience Associate is to create a welcoming atmosphere for groups, visitors and birthday party guests at their initial contact with NYSCI, while orienting them to the museum in such a way that facilitates the confidence visitors need to participate and explore. Additionally, Visitor Experience frequently conducts visitor surveys to improve the visitor experience. The Visitor Experience Associate participates actively in this research. Principal Responsibilities * Meet and greet arriving visitors, ensuring that the daily reception of visitors occurs in an orderly, timely, and thorough manner. * Engage visitors, answer questions and help foster good first impressions to maintain a positive relationship with visitors. * Process sales at various workstations, complete ticket check-in and ensure visitors have adequate information to have a fruitful experience. * Promote the sales of Membership, All-Inclusive tickets and all ancillary activities. Become an ambassador for the variety of NYSCI’s tickets and products. * Support the operation of all visitor facing programs, events, and activities. Assist with any daily sanitization and organization of workstations and ticketing and survey instruments (ex: iPad). * Promote social distancing and other hygiene etiquette in accordance with NYSCI’s policy. Support visitor experience research efforts through data collection, data entry, data preparation and related tasks. * Be conversant in the mission, exhibitions, programs and related content of NYSCI Prepare and maintain all materials needed for daily operations, prepare workstations for use throughout the week and prepare birthday party rooms for use when expected. * Actively participate in all training opportunities including new exhibit content, visitor engagement strategies, improving customer service, and learning how to initiate conversations with visitors to invite feedback and response to exhibitions. * Actively work to improve NYSCI’s “Staff Helpfulness” rating through our COVES survey, on an ongoing basis. Consistently provide feedback and observations to the management team to ensure the department’s operational guidelines, policies and procedures are as up to date and efficient as possible. * Complete other tasks as assigned. Supervisory Responsibilities * None Relevant Experience And Skills * 2 years’ experience working at a museum or related management experience. * Commitment to the philosophy and mission of NY Hall of Science. * Demonstrable experience training and working with teams. * Strong communications skills with the ability to express ideas clearly both in written and oral communications. * Experience serving diverse audiences. * Must be able to communicate with others clearly and comfortable approaching individuals or groups. * Ability to communicate with people outside the organization, representing the organization to customers, the public and other external sources, in person, in writing or by telephone. * Ability to actively listen to what others are saying, taking time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times. * Ability to provide information to supervisors and other co-workers in person, in writing or by telephone. Knowledge of principles and methods for showing, promotion, and selling products or services. This includes sales techniques, and sales control systems. Qualifications * EDUCATION Some college required or a BA in Business, Hospitality, or equivalent experience * Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * A science center, natural history museum, or children’s museum background is preferred but not required. How To Apply Interested candidates should submit a resume and cover letter online via NYSCI’s Online Careers Center. Applications will be reviewed on a rolling basis until the position is filled. Please note that while careful consideration will be given to each submission, the Museum will only be able to contact those applicants whose knowledge, skills, and work experience best fit the requirements of the position. No phone calls. The New York Hall of Science is an equal opportunity employer committed to fostering an inclusive and innovative environment with the best employees. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status or any other protected status in accordance with applicable law. We support a drug-free workplace. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Job DescriptionDescription: The Key Objective of the Driver/Warehouse Worker is to contribute to the growth and profitability of Multi-Pak by effectively executing the functions of Warehouse. Specifically, under the general direction of the Warehouse Manager, he/she is responsible and has commensurate authority for the following: -Driving components safely between the Multi-Pak warehouses. -Ability to accurately pull components from a pick ticket for staging purposes. -Loading and unloading components between the Multi-Pak warehouses. -Shipping all finished goods prepared by Multi-Pak and signing the appropriate shipping documentation. Visually inspecting the conditions of all trucks loading Multi-Pak finished goods. -Accurately completing the Warehouse Shipping paperwork. Visually inspecting all pallets to ensure they meet client specifications. -Preparing production lines to run by ensuring that all materials for a run are in the room prior to the commencement of production. -Maintaining accurate inventory records in the warehouse. -Assisting with the investigation of any inventory discrepancies. -Assisting with the preparation of reconciliations. -Assisting with the maintenance of equipment as necessary. -Alerting Quality Supervisor and the Operations Manager if any problems arise. Working with Quality and Operations Manager to troubleshoot problems. -Complying with all SOPs and cGMPs. -Ensuring that all garbage and recyclable materials are properly disposed each day. -Maintaining the warehouse clean and free of debris at all times. Repairing the facility as needed. RESPONSIBILITIES: Essential Functions: The Key Objective of the Driver/Warehouse Worker is achieved if the annual review shows that: -Receiving and Shipping functions are conducted efficiently, in a timely manner and according to all SOPs and cGMPs. -Pallets of components are moved safely and accurately between the Multi-Pak warehouses. -Components and Finished Goods are stored in an orderly manner to prevent confusion and product deterioration. -Accurate inventory records are maintained. -Accurate shipping and receiving records are maintained. -Staging all production rooms accurately and in a timely manner to facilitate the start up of production lines. -Warehousing problems are identified and communicated in a timely manner to ensure that appropriate action can be taken by management to correct the problem. -The Warehouse is maintained in a clean and orderly manner. -All garbage and recyclables are properly disposed of on a daily basis. -A collaborative and positive attitude is maintained. A desire to learn is exhibited. Requirements:

Job Description The Visitor Engagement Associate is a key frontline role, ensuring an exceptional experience for all museum guests. This position involves ticket and membership sales, visitor support, tour assistance, and retail operations in the museum shop. The ideal candidate is a proactive, customer-focused professional who enjoys interacting with the public and enhancing their museum visit. Responsibilities Visitor Services & Ticketing • Welcome andassistvisitors with ticket purchases and membership sign-ups., • Process payments and manage the ticketing system at the Visitor Center., • Handle visitor inquiries in person, over the phone, and via email with professionalism and enthusiasm., • Maintain high customer service standards while managing visitor flow and enforcing tour protocols., • Set up assisted listening devices for guests as needed., • Operate the Retail Pro system for transactions, returns, and cash handling., • Provide product recommendations and engage customers in the museum shop., • Maintain the sales floor, restock merchandise, and support visual merchandising., • Develop a strong understanding of museum programs, tours, and events to provide helpful visitor information., • Offer recommendations on local attractions, restaurants, and points of interest., • Help manage crowds and coordinate large groups, including school groups and families., • 6 months to 1 year of experience in visitor services, retail, or a call center environment preferred., • Strong communication, interpersonal, and problem-solving skills., • Ability to work both independently and as part of a team in a fast-paced environment., • Proficiencyin Microsoft Office; experiencewithTicketureand/or Retail Pro is a plus., • Previousexperience with cash handling and POS systems is beneficial., • Interest in books, New York history, and immigration themes is a plus., • Physically able to lift and carry merchandise and stand for extended periods. How to Apply: Please submit the following via our career portal: (1) Cover Letter. Please let us know why you are applying and would be a good fit for the position. (2) Your resume. Resumes without a cover letter will not be considered.

Job Description Related experience that fits this role may include positions such as: Field Service Manager | Technical Support Operations Manager | Digital Signage Operations Manager | AV Service Manager | Retail Technology Support Manager Ramsey, NJ | Full-Time | In Office (5 Days Per Week) ABOUT THE COMPANY We support technology systems installed in big box retail environments across the United States. These include large television display walls, digital kiosks, wireless carrier product displays, and networked digital signage used in retail electronics departments. When those systems need attention, our service team becomes the center of coordination — troubleshooting issues remotely, managing parts logistics, and dispatching technicians when necessary. We operate as a small, capable team that values organization, practical thinking, and mutual support. The goal is simple: keep systems running reliably while making sure technicians and customers can depend on us. ABOUT THE ROLE We are seeking an experienced Service Operations Manager to lead a technical support and field service operation responsible for maintaining network-connected retail display systems deployed across multiple store locations nationwide. These systems include digital signage, kiosks, and large television display walls managed through remote monitoring tools, CMS platforms, and coordinated field technician service support. This role oversees the people, processes, and operational systems that keep these installations running smoothly. The manager supervises: • 4 full-time technicians, • 4 part-time technicians, • 1 Parts Inventory Specialist The role also works closely with Shipping/Receiving to ensure parts and replacement components move efficiently from inventory to technicians in the field or store personnel capable of assisting locally. This is a hands-on service operations leadership role, not a traditional corporate call center. The manager stays close to the work and helps keep the team organized and effective. TECHNOLOGY ENVIRONMENT The systems supported combine retail display technology, networking infrastructure, and remote management platforms. Retail Display Systems • Large television display walls, • LCD digital signage, • LED signage (stand-alone or kiosk integrated), • Bluefin wide-screen displays, • Interactive touchscreen kiosks Media & Video Systems • BrightSign media players, • Digital signage playback systems, • HDMI distribution systems and advanced HDMI splitters CMS & REMOTE SYSTEM MANAGEMENT A Content Management System (CMS) communicates with media players deployed in the field to: • Push content and software updates, • Manage display programming and schedules, • Perform handshake reporting with deployed units, • Monitor operational status, • Detect system failures or connectivity issues The CMS allows many problems to be diagnosed or resolved remotely without dispatching a technician. NETWORKING INFRASTRUCTURE • Cisco Meraki routers, • Network-based remote monitoring and troubleshooting, • Internal server systems used to manage and update deployed units Device Connectivity & Control • Serial command connectivity through USB interfaces for kiosk control, • HDMI signal distribution systems, • Wireless device display stands Power & Device Hardware • Charging cables and charging stations, • Power supplies supporting kiosk and display equipment KEY RESPONSIBILITIES Team Leadership • Supervise 4 full-time and 4 part-time support technicians, • Maintain daily support coverage, • Provide guidance, structure, and operational leadership Support Operations • Manage incoming service requests from retail locations, • Track incidents and service activity using Zendesk, • Ensure support tickets move efficiently toward resolution Technician Dispatch & Routing • Coordinate field technician visits when on-site service is required, • Plan routing to reduce unnecessary travel and downtime, • Manage service coverage across multiple regions and time zones Parts Management & Logistics • Supervise the Parts Inventory Specialist, • Maintain organized inventory and parts availability, • Coordinate closely with Shipping/Receiving Operational flow should remain practical and efficient: Inventory → Pick → Pack → Ship → Technician / Store Operational Tracking • Use Excel on Microsoft 365 to monitor technician activity, parts usage, and service trends, • Maintain visibility into operational performance QUALIFICATIONS Required • Experience managing technical support teams or service operations, • Strong organizational and leadership skills, • Experience using Zendesk or similar ticket systems, • Competency using Microsoft 365/Teams, Excel for operational tracking, • Ability to coordinate technician scheduling and dispatch efficiently Preferred • Experience supporting digital signage, kiosks, AV systems, or retail technology deployments, • Familiarity with Cisco Meraki networking equipment, • Experience coordinating field technicians and parts logistics Leadership Approach This role works best for someone who: • Supports technicians rather than hiding behind procedure, • Builds checklists that actually prevent mistakes, • Creates systems that make work easier rather than more complicated, • Communicates clearly and takes responsibility when problems arise We value teamwork, accountability, and respect for the people doing the work. Accordingly a performance bonus potential is based on operational performance. Company DescriptionKollins Communications has been helping companies bring ideas to life for more than 50 years, supporting projects that range from creative marketing communications to large-scale retail technology deployments. Founded in 1974, as RJ Martin Company, the company has grown alongside the technologies used to communicate with audiences — from early multimedia and video production to today’s digital signage networks, immersive media, and connected retail display systems. Our team works with businesses and organizations that need practical solutions and reliable partners. That work ranges from supporting technology installed across retail stores nationwide to producing video, experiential media, and marketing communications for a wide variety of clients. The work itself is varied and keeps things interesting. One day we may be coordinating systems installed in retail locations across the country, and the next we might be producing content for a motorsports brand or helping a local beach bar promote its next event. The common thread is a group of smart, curious people who enjoy solving problems and working together. Our services include experiential video, e-media, digital signage systems, web support, photography, printed materials, retail point-of-sale displays, and trade show and event support. Learn more at . Kollins Communications is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. Employment decisions are made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin or ancestry, citizenship, disability, military status, or any other characteristic protected by law.Kollins Communications has been helping companies bring ideas to life for more than 50 years, supporting projects that range from creative marketing communications to large-scale retail technology deployments. Founded in 1974, as RJ Martin Company, the company has grown alongside the technologies used to communicate with audiences — from early multimedia and video production to today’s digital signage networks, immersive media, and connected retail display systems.\r\nOur team works with businesses and organizations that need practical solutions and reliable partners. That work ranges from supporting technology installed across retail stores nationwide to producing video, experiential media, and marketing communications for a wide variety of clients.\r\nThe work itself is varied and keeps things interesting. One day we may be coordinating systems installed in retail locations across the country, and the next we might be producing content for a motorsports brand or helping a local beach bar promote its next event. The common thread is a group of smart, curious people who enjoy solving problems and working together.\r\nOur services include experiential video, e-media, digital signage systems, web support, photography, printed materials, retail point-of-sale displays, and trade show and event support. Learn more at Communications is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. Employment decisions are made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin or ancestry, citizenship, disability, military status, or any other characteristic protected by law.

NOTE: To apply, please send an email to with "Job Application - Operations Manager" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Operations Associate ROLE TYPE: Full-time OFFICE LOCATION: Brooklyn, NY, role will be remote but NYC area is preferred, will require working hours of 9am to 6pm EST About the Company Hae CPG is an operations and supply chain consulting partner for emerging and scaling beauty and wellness brands. We operate as an extension of our clients’ internal teams, building, running, and strengthening the operational infrastructure that allows brands to grow with confidence. We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our work spans both the day-to-day execution required to keep operations running smoothly and the strategic planning needed to scale sustainably. Our areas of expertise include inventory and supply planning, production and packaging management, 3PL sourcing and transitions, retail and e-commerce fulfillment, and transportation logistics. Our team has deep experience supporting brands shipping to major retailers in the U.S. and globally, including Sephora, Ulta, Target, Walmart, CVS, Nordstrom, and more. Location We are based in Brooklyn, NY. This role will be remote (NYC-area preferred). Will require working hours of 9am to 6pm EST Role Description Hae CPG is seeking an Operations Associate to support an exciting new stage of the company and a fast-growing client roster of CPG brands. The Operations Associate will report into a Lead Ops team member to support the day-to-day initiatives and workflows across e-commerce, retail, logistics, and customer service operations for key clients. You must be both a self-starter with an entrepreneurial mindset and a team player that is willing to roll up your sleeves believing that ‘no task is too big or too small. The role requires stellar communication and relationship building acumen, strong writing abilities, and the ability to understand data. You must be flexible and quickly adaptable, as the needs of the business can quickly evolve. Responsibilities • Support the Ops team in executing day-to-day operations for each client’s e-commerce, B2B, and customer experience channels., • Learn and adapt to the unique workflows, systems, platforms, and supply chain structures of each client., • Collaborate cross-functionally to troubleshoot fulfillment and shipping issues, coordinate with 3PLs, and improve internal processes., • Ensure e-commerce and drop ship orders process on time across all brands; monitor integration issues and target 100% fill rate., • Communicate with 3PL partners to resolve order delays, misships, and lost packages; file carrier claims when needed., • Investigate high-risk/fraud orders; analyze returns and customer service ticket data to identify fulfillment trends and issues., • Log and process wholesale orders via 3PL WMS and EDI systems; review routing guidelines for accuracy and compliance., • Collaborate with 3PL teams to process and pack purchase orders; prepare shipping documentation and submit invoices., • Update order statuses, upload tracking, and input required data into retail portals and EDI platforms., • Manage RTVs, shortages, chargebacks, and inventory QC of returned goods; compile historical data to help reduce future chargebacks., • Build and maintain relationships with 3PL and freight partners to ensure on-time outbound and inbound shipments., • Manage specialty projects, value-added services, and compile BOMs., • Monitor stock levels of finished goods and shipping materials at the 3PL for key clients., • Support customer service operations and reverse logistics as needed, • Process and manage special order requests for press, marketing, sampling, and VIPs., • Support with updating sales and inventory reports, freight analysis, and auditing logistics bills., • Flag integration or operational challenges and assist with troubleshooting across brand and vendor teams., • Compile fulfillment and customer service data into internal and client-facing reports., • Create, organize, and maintain SOPs, client documentation, and retail/routing guidelines. Requirements • At least 1+ years in retail/CPG industry, preferably within an operational or customer support function, • Excellent interpersonal and communication skills and prioritizes relationship building, able to craft creative, warm, and engaging responses to clients and vendors, • Eager to learn new skills and process flows, • Detail-oriented, highly organized, and able to multi-task – must be able to keep up with multiple clients, emails, timelines, launches, purchase orders simultaneously and with accuracy and timeliness, • The ability to blend creativity and data to strategize the best, efficient, innovative outcomes, • Both a dynamic self-starter and a team player with an entrepreneurial mindset, able to self-manage and work independently without handholding, • An agile, resourceful problem solver that can adapt within a constantly evolving business, • Proven ability to thrive in a fast-paced environment and adapt quickly to new circumstances, • Excited about working in a startup with the ability to approach growth like an entrepreneur - this role will have freedom to innovate, and you will have significant impact on the overall growth of the business and the culture and the company, • Competency in Microsoft platforms (Excel, Powerpoint, Word), Google platforms, project management tools and the ability to quickly master and implement new applications and systems, • Experience in Shopify

About the Company Originally inspired by the hit film franchise, Magic Mike Live has evolved into a global entertainment phenomenon. Designed as a "360-degree" dance and acrobatic spectacle, Magic Mike Live reimagines the traditional male revue for a modern audience. The production combines world-class choreography, live music, and specialized technical design to create an atmosphere that is equal parts exhilarating, sophisticated, and empowering. Magic Mike Live is the flagship immersive production of Free Association Live (FA Live). FA Live is a next-generation live entertainment company, producing performances ranging from intimate immersive experiences to global touring spectacles. FAL currently oversees the global expansion of Magic Mike Live, which has entertained over 2 million guests from 70+ countries with over 6,000 performances across its Las Vegas and London experiences and past engagements in Miami, Dallas, and Berlin since debuting in 2017. Beyond Magic Mike, FAL develops original, IP-driven live experiences across dance, music, and immersive storytelling. Bringing heart, humor, and world-class storytelling to every performance, each FAL experience is designed to move people, set a standard of excellence, and defy expectations of what live entertainment can be. Reports To: General Manager, Alchemy Production Group Location: New York City, NY Employment Type: Full-time, non-union (on-site) Start Date: June 15th, 2026 Salary: $135,000 – 140,000 annually Position Overview The Company Manager (CM) is responsible for the day-to-day administration and management of MAGIC MIKE LIVE NEW YORK CITY. This role serves as the operational and human resources hub of the production, ensuring smooth communication, strong company culture, and efficient coordination across all departments. Working closely with producers, creative leadership, and venue partners, the Company Manager supports the operational needs of the production while fostering a positive and professional environment for all MML employees. This individual represents the producing and management teams on a nightly basis and plays a critical role in maintaining the world-class standards of the MAGIC MIKE LIVE experience. Key Responsibilities Company Operations • Serve as the primary point of contact for the company during performances and daily operations., • Oversee the day-to-day management needs of the production, including staffing and scheduling, and ensure smooth coordination across departments., • Manage the flow of information between all departments and management., • Coordinate onboarding and offboarding processes for company members., • Maintain accurate records and documentation related to company operations. Company Care & Culture • Support the holistic well-being of all company members., • Foster positive company morale and help maintain a collaborative, team-oriented culture., • Address employee concerns and provide guidance in partnership with leadership., • Hold employees accountable for work performance, including issuing disciplinary actions when necessary., • Promote a positive, inclusive workplace that reflects the values and personality of the MAGIC MIKE LIVE brand. Payroll & Administration • Track and process weekly payroll and reimbursements for company members., • Log payroll and expenses using QuickBooks., • Review, input, and approve employee/vendor expenses in accordance with company policies., • Maintain accurate financial and administrative records for production reporting., • Coordinating benefit contributions for employees, • Corresponding with employers’ accounting and finance team for daily/weekly/monthly reporting., • On site coordination with all departments at the venue/performance space. HR & Compliance • Manage onboarding paperwork and HR documentation for new employees., • File and track workers’ compensation claims and related documentation., • Ensure compliance with company policies and employment requirements., • Assist with drafting and executing contracts when necessary. Company Services & Coordination • Facilitate friends/family or complimentary ticket requests with the box office., • Coordinate travel and housing arrangements for applicable employees and third-party contractors., • Plan and organize company events and gatherings., • Attend advertising and marketing meetings, • Support special events, press nights, and company activities as needed. QUALIFICATIONS • Experience working as a Company Manager or in a similar role for large-scale live entertainment productions., • Strong organizational and administrative skills with attention to detail., • Experience managing payroll, expense tracking, and financial reporting tools such as QuickBooks., • Excellent interpersonal and leadership skills, with the ability to support and manage diverse teams., • Ability to thrive in a fast-paced, live entertainment environment., • Strong communication skills and a proactive, problem-solving mindset. MAGIC MIKE LIVE shows are mature in nature, which we define as including strong language, adult themes, and sexual content of a non-explicit nature. Our work environment is professional and respectful, but candidates should be comfortable working with mature themes daily as a normal part of their professional responsibilities.

Job Description Chipton-Ross is seeking an Office Coordinator for a contract opportunity in New York, NY 10014 (Meatpacking District of Manhattan). BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE): 2+ years of Office Coordinator work experience Knowledge of Microsoft Office - Excel, Word, Powerpoint, Outlook Exemplary communication skills (written and verbal) Ability to manage multiple projects simultaneously Ability to brainstorm, coordinate and execute social engagements and events Process oriented Sense of humor, and ability to work with multiple managers and personality types Ability to work independently and in a proactive manner Highly organized and able to multi-task in a fast-paced environment Ability to learn, understand and perform new tasks in an efficient manner POSITION RESPONSIBILITIES: 1. Manage Front Desk Operations Act as gatekeeper to general inquiries, Direct guests, visitors, and clients to destinations within the office Receive mail, packages and food deliveries Field general office operations questions from employees Provide information to callers and direct them to the proper person or department Troubleshoot problems and arrange repairs of office equipment 2. Manage Daily Office Activities of NYC Field Office Manage and maintain office supply inventory (see below) Manage product inventory and maintain spreadsheets Manage Porters daily tasks i.e. restocking pantry/ coffee/milk/snacks Issue access control key fobs for employees Clean and Set up new hire desks with supplies aligning Order and Stock Supplies (Bi-Weekly) 3. General Housekeeping in tandem with Porter Maintain printing stations, mail room, kitchen, bar and conference rooms Coordinate cleanup for events and meetings with relevant EA's and support staff Manage trash and recycling procedures Address janitorial concerns with vendor and on-site staff 4. Meeting facilitation and coordination Book and prepare rooms Create agenda and presentations in accordance with topics and information provided by senior staff member Ensure meeting deliverables are met through coordination with key stakeholders and vendors 5. Ticket operation and distribution support Coordinate the distribution of client titled events and properties as well as third party partner allocations Ability to troubleshoot database errors Manage the reporting of ticket use through Excel Ability to standardize communications with stakeholders and requestors PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE): Experience performing administrative and clerical tasks Knowledge of office management, procedures, A/V equipment and basic technology REQUIRED EDUCATION: Accredited High School Diploma or GED. WORK HOURS: Full-Time- Monday-Friday 08:30am-04:30pm

Job DescriptionDescription: Role Overview The Operations Specialist supports the execution and stability of omnichannel operations across boutiques and digital channels in North America. The role ensures seamless order fulfillment, strong boutique alignment, and consistent adoption of Group omnichannel tools and processes. Reporting to the Ecommerce Manager, North America, the Coordinator acts as an operational interface between boutiques, retail teams, and IT, supporting training, system testing, ticket follow-up, and process standardization to enable scalable omnichannel performance. Key Responsibilities: 1. Omnichannel Order Flow Oversight & Boutique Coordination · Monitor Ship-from-Store (SFS), Click & Collect (C&C), and Store-to-Web (STW) order flows within OneStock (OMS) · Identify fulfillment exceptions, delays, or risks to SLA compliance · Coordinate with boutiques and internal teams to re-orchestrate orders in OneStock when required (e.g. reassignment, escalation, follow-up) · Act as the primary operational contact for boutique teams on omnichannel order-flow topics 2. Operational Issue & Ticket Management (Boutiques & IT Partnership) • Monitor and manage omnichannel, system, and boutique-raised operational tickets, • Partner closely with IT teams on investigation, prioritization, and resolution of boutique issues, • Coordinate communication and follow-up between boutiques, eCommerce, and IT until closure, • Contribute to identifying recurring issues and continuous improvement opportunities 3. Systems Training, Adoption & Rollout Support • Lead training on day-to-day usage of Group omnichannel tools (OMS, retail systems, clienteling platforms), • Assist with rollout of new features, system updates, and process evolutions to boutique teams, • Partner with IT teams to support testing, validation, and deployment of omnichannel system updates 4. Process & Guidelines Coordination • Maintain and update operational guidelines for omnichannel services, • Support standardization of processes across boutiques in line with Group frameworks 5.Marketplace & Assortment Execution Support • 2–4 years of experience in ecommerce, retail operations, or omni channel coordination, • Experience working with One Stock, or retail systems (order management, POS, clienteling), • Strong organizational skills and attention to detail, • Comfortable coordinating across cross-functional teams (Retail, IT, Customer Service), • Structured, process-driven, and solution-oriented

Job DescriptionAbout TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema––connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix GroupWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: TodayTix Group is seeking a detail-obsessed, theater-loving Partnerships Coordinator to join our New York Partnerships team. This role exists to keep our partner ecosystem running smoothly — ensuring that every Broadway producer, non-profit arts organization, and live event partner has a seamless, responsive experience working with us. Reporting to the Lead Partnerships Manager, you'll be the operational backbone of the Partnerships function: managing contracts, financial documentation, partner assets, and communications across a dynamic portfolio of commercial and non-profit productions and live events. Your work will directly impact partner retention, satisfaction, and the efficiency of our team's ability to scale. If you thrive in a fast-paced, tech-minded environment, are passionate about theater and live experiences, and get genuine satisfaction from building systems that make things run better — we'd love to hear from you. Please note: this is a full-time position and qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 3 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like • Partner contracts are executed efficiently. Agreements are drafted, sent, and finalized on time, with zero compliance gaps — reducing friction for both partners and internal teams., • Partner communications are timely and trusted. Inbound inquiries are triaged and resolved within an agreed SLA, and partners consistently receive accurate sales reports and asset guidance on schedule., • Partner queries are answered swiftly. Support is consistently delivered fast and accurately, ensuring partners never have to wait for help with invoices, ticket orders, or general troubleshooting., • Cross-functional workflows are well-organized and proactive. Internal teams (Marketing, Finance, Media) have what they need, when they need it — with clear handoffs and minimal back-and-forth.What You'll Do:, • Support partnership operations day-to-day — draft, send, update, and manage contracts across program types (sales agreements, rush and lottery contracts, revisions), ensuring accuracy and compliance at every stage., • Serve as a reliable point of contact for partner communications — engage regularly with general managers, producers, marketing directors, box office staff, and ad agencies, triaging inbound inquiries and seeing issues through to resolution., • Coordinate partner asset collection and deployment — gather, review, and upload partner assets in coordination with the internal Assets team, ensuring brand consistency and clear communication of requirements., • Support new listing coordination and data requests — work cross-functionally to onboard new listings and respond to external partner data needs, including sales reports and supply updates., • Drive operational efficiency — identify and implement improvements to project management workflows, leveraging current technology (including AI tools) to create more scalable systems for the team. Note: This list represents the highest-priority focus areas for this role. Responsibilities will naturally evolve as the business grows and shifts — candidates should expect the scope to develop over time.We're Looking for Someone With:, • 1+ years of relevant experience in theater administration, arts management, partnerships, sales, or client services — or a strong demonstrated interest in the NY theater landscape., • Deep familiarity with the New York theater and live events ecosystem, including commercial (Broadway, Off-Broadway, etc.) and non-profit organizations., • Excellent organizational skills and obsessive attention to detail — this is non-negotiable, • Strong written and verbal communication skills, with a polished, professional presence in partner-facing interactions., • A proactive, problem-solving mindset — you don't wait to be told something is broken., • Comfort with Google Suite (Docs, Sheets, Slides, Gmail), Slack, and project management tools like Monday.com; openness to adopting AI and emerging technologies., • Proven ability to manage multiple projects simultaneously in a fast-moving environment.

Job Description This role is hands-on from day one: supporting users, resolving issues, and maintaining IT operations across multiple locations, while gradually expanding into process ownership, documentation, and system improvements. ResponsibilitiesIT Support & Operations • Troubleshoot end-user issues (hardware, software, network, printers), • Manage onboarding/offboarding and user access (Microsoft 365), • Maintain and prioritize ticket queue with clear documentation, • Support multi-site environment across 60+ locationsOn-Site Support & Coordination, • Travel 1–2 times per week to Brooklyn, Queens, and Staten Island locations, • Work with vendors and validate work performed, • Assist with equipment deployments and issue resolutionProcess Improvement, • Create and maintain SOPs, guides, and documentation, • Identify recurring issues and implement long-term fixes, • Contribute to improving IT workflows and support processesGrowth & Ownership, • Take ownership of assigned locations and support outcomes, • Help build training materials and internal documentation, • Grow into a Lead-level role with increased responsibility over timeRequirementsExperience, • 5+ years of IT support experience preferred, • Minimum 2–3 years in a service desk or end-user support role (required), • Experience supporting multiple users or locationsTechnical Skills, • Windows and endpoint troubleshooting, • Microsoft 365 administration (user management, permissions), • Networking fundamentals (DNS, DHCP, connectivity), • Printers, peripherals, and on-site troubleshooting, • Experience working in a ticketing systemWhat We’re Looking For, • Strong troubleshooting and problem-solving ability, • Ability to prioritize and work through multiple issues efficiently, • High accountability—tasks are completed and properly documented, • Comfortable in a fast-paced, hands-on environment, • Interest in growing beyond support into systems and operationsCompensation, • $65,000 – $78,000 base salary, • Based on experience and capability, • Growth tied to performance and expanded responsibilityBenefits, • Health, dental, and vision insurance, • Paid time off (PTO) and holidays, • Career growth into Lead / Supervisor role, • Direct mentorship from IT leadership, • Exposure to multi-site IT operations and infrastructure, • Opportunity to build processes, documentation, and workflowsWork Environment, • On-site role with local travel required, • Fast-paced, multi-location support environment, • Lean IT team with high ownership, • Focus on improving systems, not just reacting to issuesWho This Role Is For, • Mid-level IT professionals ready to take on more responsibility, • Candidates looking to grow into leadership over time, • Individuals who take ownership and improve systemsWho This Role Is Not For, • Entry-level candidates, • Senior engineers or IT managers, • Candidates looking for a low-responsibility or slow-paced role

Job Description • We are hiring immediately for full time COOK positions., • Location: NYMM F&B Staff Cafe - 1535 Broadway, New York, NY 10036 Note: online applications accepted only., • Schedule: Full time schedule. Days and hours may vary. More details upon interview., • Requirement: At least 1 year of professional kitchen experience required. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1497224. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond. Job Summary Summary: Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times. Essential Duties and Responsibilities: • Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules., • Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items., • Uses established ticket collection procedures during service. Responsible for records from area worked during service periods., • Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures., • Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards., • Operates and maintains kitchen equipment as instructed., • Assists in production planning, record keeping and reporting as required., • Assists in the ordering and receiving of all food and supplies as required., • Reports needed maintenance, faulty equipment or accidents to the supervisor immediately., • Attends in-service and safety meetings., • Maintains good working relationships with coworkers, customers, administrators and managers., • Performs job safely while maintaining a clean, safe work environment., • Performs other duties as assigned., • Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards., • Personal commitment to your own safety and that of others., • Abides by all Company policies and procedures including but not limited to:, • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Abides by all Company policies and procedures including but not limited to: * * The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer. * * The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. * * The use of slip-resistant shoes and proper lifting techniques. Union Square Events maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Req ID: 1497224 [[filter4]]

Job Description: This role is responsible for managing and processing move/add/change (MAC) requests through the Maximo work management system, coordinating furniture and space reconfigurations, supporting commercial interior planning efforts, and ensuring timely execution of workplace adjustments. The Project Coordinator plays a key role in optimizing commercial office environments to support employee comfort, productivity, and compliance with space and facilities standards. The ideal candidate understands commercial office space planning principles, is highly organized, customer-facing, and capable of managing multiple workstreams in a fast-paced, enterprise environment. Please note that we are unable to sponsor applicants requiring work authorization or visas for the positions currently available. We kindly request that only candidates who already possess the legal right to work in the United States apply for consideration. Responsibilities • Monitor, review, and process incoming service requests in Maximo (work management system)., • Utilize Microsoft Project for coordinating schedules, tracking deliverables and assisting in maintaining communications across different departments., • Route and assign work related to moves, furniture installations, signage, AC units, and related facilities modifications, • Maintain tracking logs and spreadsheets for various job categories and ensure accurate ticket documentation, updates, and close-outs, • Ensure all communications and documentation reference applicable ticket numbers, • Provide regular status updates to stakeholders and leadership, • Support Architects and Planning staff to implement move/add/change (MAC) requests, • Update seat assignments, occupancy data, and layouts in the space management system, • Print and distribute floor plans and drawings from the space database as needed, • Review commercial office layouts to ensure space optimization based on occupancy requirements and design standards, • Conduct floor walks to assess furniture condition, identify repair/replacement needs, and validate layout accuracy, • Coordinate internal office moves across locations, • Schedule and manage movement of furniture, equipment, and employee belongings, • Assign and oversee work for moving teams including moves, shredding swaps, installation support, and materials management, • Coordinate with Facilities Operations for signage installation and related physical updates, • Support furniture requests and related logistics, • Communicate with customers, contractors, vendors, and various levels of management to clarify requirements and ensure alignment, • Follow up on material orders, equipment deliveries, and installations, • Meet with internal clients to understand workspace needs and provide guidance, • Create reports and summary tables based on space utilization, move activity, and work volume, • Monitor moving team logs, review timesheets, compile totals, and provide documentation for approval, • Maintain organized digital and physical documentation including scanning, copying, and filing, • Provide general administrative and project support to planning and management staff #cspro 1034590

Job Description Culinary Skills Required • Proven at least 1+ years’ experience as a Line Cook in a reputable, high-volume full service/casual kitchen food production preferred., • Ability to lift up to 25 lbs. and stand/walk frequently., • ServSafe Certification, Certified Professional Food Manager (CPFM), or Accredited Food Handler Certificate required within 90 days of hire. Our culinary team member are tasked with preparing and cooking our menu with the same standard of excellence you would apply if cooking for your own family. You'll be responsible for following our recipes, portion control guidelines and quality identifiers without flaws, all while championing food safety and creating Insta-worthy plates. What makes a great Culinary? • Speak clearly and present information orally., • Apply common sense understanding to carry out written and oral instructions., • Prepare cooking ingredients by washing and chopping vegetables, cutting meat, and other meal prep., • Executing same-ticket order coordination to ensure items finish at the same time., • Follows standard recipes, production sheets and line checks., • Evaluates food preparation and recommends changes to improve operations., • Practicing label, date, initial and rotating procedures., • Stocking stations before and after each shift., • Performing opening, closing and side duties as required., • Maintains clean equipment and cooking area., • Handles food and equipment in accordance with sanitation and safety practices., • Meets or exceeds time standards for completion of all orders., • Utilizes progressive cooking procedures to ensure an optimum quality product., • Ensures safety of food prepared by following safe sanitary food handling practices- hot food hot and cold food cold., • Follow specified cleaning procedures for all cooking equipment. Utilizes proper food storage practices- cover, label, and date., • Properly stacked and store China, glassware, silverware, cookware, and food storage containers., • Maintained clean and dry floors throughout shift., • Assist with inventory maintenance as needed., • Remove all garbage, clean and maintain kitchen machinery.

Job DescriptionAbout the Role We’re looking for a hands-on IT Specialist to support day-to-day technology operations across a multi-site organization. This is an office-based role with local travel for urgent issues and scheduled site checks. You’ll focus on fast troubleshooting, clear user communication, and disciplined ticket management. This role is ideal for someone who likes fixing real problems, following process, and being accountable to measurable KPIs. What You’ll Do * Provide Tier 1–2 IT support for hardware, software, and access issues * Own tickets from intake through resolution or escalation * Communicate clearly with non-technical users in a fast-paced environment * Travel on-site for urgent issues that cannot be resolved remotely * Perform semi-annual preventive checks at office locations * Coordinate with and oversee third-party IT vendors for routine on-site work * Support onboarding/offboarding, account setup, and basic network troubleshooting * Document all work clearly in the ticketing system What This Role Is Not * Not a remote or hybrid position * Not a senior engineer or architect role * Not full-time field work What We’re Looking For * 2–4 years of hands-on IT support experience * Strong troubleshooting skills (hardware, OS, basic networking, applications) * Experience supporting Windows and Microsoft 365 environments * Ability to explain technical issues clearly to non-technical users * Comfortable working from tickets, SLAs, and KPIs * Willingness to travel locally for urgent site visits Nice to Have (Not Required) * Multi-site or healthcare IT experience * Experience working with MSPs or outsourced vendors * CompTIA A+ or Network+ (or equivalent real-world experience) How Success Is Measured * Ticket resolution time and backlog health * First-contact resolution rate * User satisfaction * Patch and documentation compliance Benefits We offer a comprehensive benefits package including: * Medical, Dental, and Vision Insurance * 401(k) retirement plan with company match (if applicable) * Paid Time Off (PTO) * Paid holidays * Paid sick leave in compliance with NY and NJ state laws * Professional development support * Employee discounts on orthodontic treatment (if applicable) Benefits eligibility is subject to plan terms and waiting periods. Why Join Us We’re tightening IT operations, improving accountability, and reducing noise by outsourcing routine work. You’ll be part of a focused team that values execution, process, and clear ownership. Diamond Braces is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES • Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters., • Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together, • High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company., • Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters., • Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work., • Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. You will manage a team responsible for remote troubleshooting, escalation coordination, and customer/vendor communications, while also owning the operational discipline required to prevent issues before they happen. This role is accountable for SLA performance, support quality, deployment readiness KPIs, documentation/runbooks, and cross-functional execution across Deployment Ops, NOC/Systems, Engineering, Supply Chain/Logistics, and external integrators. Responsibilities: People Leadership • Manage, coach, and develop a team supporting overnight deployments and deployment readiness., • Own hiring, onboarding, training, and performance management., • Own queue health, prioritization, and consistent execution against SLAs., • Set and track KPIs (response/resolution, reopen rate, repeat incidents, escalation quality)., • Own readiness workflows to prevent install-day issues (checklists, gating steps, pre-install validation)., • Partner with vendors/ops/logistics to ensure kitting accuracy, completeness, configuration, and labeling., • Act as senior escalation point for high-severity or complex issues., • Lead overnight incident response: triage - mitigate - communicate - escalate - handoff., • Maintain and improve runbooks, SOPs, readiness playbooks, and knowledge base., • Identify trends and drive fixes (process changes, automation, tooling improvements) to reduce repeat incidents., • Produce clear reporting for leadership on performance, readiness risks, and systemic issues.ABOUT YOURequired:, • 7+ years in IT support / technical operations / NOC / helpdesk, ideally supporting SaaS + hardware/IoT ecosystems., • 3+ years people management experience (hiring, coaching, performance management) leading a technical support or operations team., • Strong troubleshooting across hardware/software/networked systems; able to lead complex incident mitigation., • Familiarity with Linux/Unix, SSH, networking, and command-line troubleshooting., • Experience operating within SLAs and running structured incident response in a 24/7 environment., • Proficiency with ticketing and support tools (Jira, Zendesk, ServiceNow) and remote support workflows., • Strong communication skills—clear customer-ready updates, confident cross-functional leadership., • Ability to manage ambiguity, competing priorities, and high-impact work during overnight and deployment-critical windows.Preferred:, • Experience with retail deployments, RFID, and/or distributed hardware fleets., • Experience owning readiness workflows: kitting/staging, BOM validation, asset tracking, labeling, vendor QA, logistics handoffs., • Experience building support operations: KPIs, QA programs, postmortems, runbooks, problem management, and automation., • Vendor/integrator management experience in large-scale rollout programs.WHAT YOU'LL DO:In your first 30 days, you will:, • Learn Radar's product, deployment workflows, kitting/staging flows, and top support + readiness failure modes., • Shadow overnight support and readiness processes; map dependencies, handoffs, and escalation paths., • Baseline SLA performance and readiness metrics (kitting defects, missing/incorrect items, "install blocked" causes).In your first 60 days, you will:, • Take ownership of support ops and readiness execution (queue discipline, escalation quality, readiness gating)., • Implement improved kitting support workflows (checklists, defect categorization, exception handling, comms templates)., • Strengthen onboarding/training and close top documentation gaps across both support and kitting readiness., • Establish recurring trend reviews with Ops, NOC/Systems, Engineering, and vendor partners.In your first 90 days, you will:, • Deliver measurable improvements: faster resolution times, improved SLA adherence, reduced reopens/repeats., • Reduce kitting-related install disruptions via defect prevention + tighter vendor process controls. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job Description 10-month onsite, full-time work schedule Location: New York, New York, United States Job Summary Seeking a highly skilled and dedicated individual to join the Asset Management team. In this role, you will support the onsite user community by ensuring a seamless experience through accurate asset tracking, timely deployments, and proactive break-fix support. You will play a key role in reducing issues linked to new technology rollouts and collaborate with technology experts to improve workflows. The ideal candidate will have hands-on experience with ServiceNow and a solid understanding of hardware lifecycle management. You will maintain inventory, manage deployments across EMEA, conduct audits, and deliver in-person, white glove support—particularly for senior stakeholders—while working closely with vendors and internal teams. Key Responsibilities Manage and maintain hardware asset inventory within ServiceNow, ensuring accurate tracking and reporting Conduct regular audits to ensure compliance with inventory management policies and reconcile discrepancies Monitor ticket queues in ServiceNow, prioritize support tickets based on urgency, and respond promptly to break-fix issues Troubleshoot PC, iOS, Windows 10, hardware, software, Microsoft O365, and Zoom-related problems Install and configure computer systems and applications within the company Provide in-person support to end users, delivering high-touch, white glove service Oversee the deployment of hardware assets to end users, ensuring a seamless and professional experience Liaise with Infrastructure and Application teams on escalated issues Maintain accurate documentation of asset activities, incidents, and ticket resolutions Create and maintain Knowledgebase articles Support operations of EMEA satellite offices, including office openings, relocations, expansions, and closures Assist with onboarding new hires and ensure their technology is provisioned and ready Work with third-party vendors and procurement teams to secure and manage hardware orders Collaborate with internal teams to ensure best practices in asset lifecycle and IT support Qualifications Proven experience using ServiceNow, particularly the asset management module Strong knowledge of hardware asset management and lifecycle processes Hands-on troubleshooting experience with a variety of IT hardware and software platforms Experience managing inventory levels across multiple offices or regions ideally EMEA Excellent problem-solving skills and technical troubleshooting ability Strong communication skills, both written and verbal, with a focus on high-end customer service Comfortable engaging with stakeholders at all levels, including senior executives Highly organized with strong attention to detail and ability to follow and create structured processes Ability to work independently and collaboratively in a fast-paced, high-demand environment Self-starter with the drive to learn, grow, and add value to the team Flexible and team-oriented, with the ability to meet deadlines and perform under pressure

Job Description The IT System Specialist is responsible for providing day-to-day technical support to staff and volunteers. This role is responsible for handling the daily IT ticket queue. This position provides support for Microsoft applications, and other organization applications as needed. The IT System Specialist also provides technical support for Executive Division Board meetings by performing the online meeting software host role for in-person and remote meetings. This role assists the IT Operations Manager and IT Systems Analyst with day-to-day operational tasks as needed. Duties and Responsibilities • Troubleshoot and resolve technical issues within IT Tickets, calls to the IT main phone number, and in‑person support at 40 Wall as needed., • Ensure all support tickets are completed with clear, detailed explanations of the issue, how it was resolved, and any next steps for the user., • Identify complex or recurring issues and escalate them to the appropriate IT team members when necessary., • Install, configure, and troubleshoot computer hardware, software, mobile devices, and peripherals., • Assist with onboarding new employees, including preparing equipment, setting up accounts, and providing initial technology orientation., • Assist with offboarding employees, including removing user accounts, disabling access, and retrieving hardware used for remote work., • Assist with quarterly maintenance and updates to Outlook distribution lists., • Manage network connectivity for all printers, scanners, and copiers throughout the country, support user questions, and troubleshoot device errors as needed., • Provides support for the Executive Division Board meetings, including being the online meeting software host, managing the polls, AI transcripts, sharing presentations, and assisting participants as needed. Meetings are multiple days, after‑hours, and often emergency meetings are scheduled at the last minute., • Perform conference room checks to ensure all meeting technology (screens, audio, cameras, connectivity) is functioning properly prior to scheduled meetings., • Assist users with hardware and software issues by providing training, written instructions, and answering questions., • Test new hardware and software to verify compatibility with existing systems, • Educate staff on network security best practices and safe computer usage., • Develop a working knowledge of the organization’s technology systems, workflows, and business processes., • Perform other related duties and tasks as assigned. Required Knowledge, Education, Experience • Bachelor’s degree or minimum of 3+ years of related experience, • Proficiency in Microsoft Office and Windows 11 computers Required Skills • Ability to learn new systems, as needed., • A strong comprehension of technical concepts with the ability to communicate them effectively to individuals of various technical abilities, skills, and backgrounds., • Strong analytical skills with fine attention to detail., • Ability to multi-task, prioritize and escalate problems and communicate issues.

Job Description • We are hiring immediately for full and part time COOK positions., • Location: NYMM Union square Events - 1535 Broadway, New York, NY 10036. Note: online applications accepted only., • Schedule: Full and part time; Days and hours may vary. More details upon interview., • Requirement: Two years of previous kitchen experience is required. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1526800. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond. Job Summary Summary: Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times. Essential Duties and Responsibilities: • Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules., • Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items., • Uses established ticket collection procedures during service. Responsible for records from area worked during service periods., • Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures., • Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards., • Operates and maintains kitchen equipment as instructed., • Assists in production planning, record keeping and reporting as required., • Assists in the ordering and receiving of all food and supplies as required., • Reports needed maintenance, faulty equipment or accidents to the supervisor immediately., • Attends in-service and safety meetings., • Maintains good working relationships with coworkers, customers, administrators and managers., • Performs job safely while maintaining a clean, safe work environment., • Performs other duties as assigned., • Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards., • Personal commitment to your own safety and that of others., • Abides by all Company policies and procedures including but not limited to:, • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Abides by all Company policies and procedures including but not limited to: * The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer. * The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. * The use of slip-resistant shoes and proper lifting techniques. Union Square Events maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1526800 [[filter4]] We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Excellent customer service skills, • Excellent hands-on technical support skills, • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description • We are hiring immediately for on call COOK positions., • Location: Conrad New York - 102 North End Avenue, New York, NY 10282. Note: online applications accepted only., • Schedule: On call; Monday through Friday; 5:00 AM through 12:00 AM; Weekend availability is required. More details upon interview., • Requirement: Prior line cook experience is required. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1526989. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond. Job Summary Summary: Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times. Essential Duties and Responsibilities: • Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules., • Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items., • Uses established ticket collection procedures during service. Responsible for records from area worked during service periods., • Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures., • Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards., • Operates and maintains kitchen equipment as instructed., • Assists in production planning, record keeping and reporting as required., • Assists in the ordering and receiving of all food and supplies as required., • Reports needed maintenance, faulty equipment or accidents to the supervisor immediately., • Attends in-service and safety meetings., • Maintains good working relationships with coworkers, customers, administrators and managers., • Performs job safely while maintaining a clean, safe work environment., • Performs other duties as assigned., • Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards., • Personal commitment to your own safety and that of others., • Abides by all Company policies and procedures including but not limited to:, • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Abides by all Company policies and procedures including but not limited to: * The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer. * The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. * The use of slip-resistant shoes and proper lifting techniques. Union Square Events maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1526989 [[filter4]] We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in IT support, helpdesk workflows, identity and access management, endpoint administration, SaaS administration, and structured IT operations processes. This role supports current and upcoming remote consulting opportunities focused on structured IT support review, helpdesk workflow analysis, access management documentation, endpoint setup review, SaaS administration, and high-quality project execution. Selected professionals will apply their IT support expertise to review realistic technical support scenarios, evaluate diagnostic steps and requirements, prepare structured written outputs, and support accurate, evidence-based IT workflow tasks. Key Responsibilities Professionals in this role may contribute to: Helpdesk & Ticket Resolution Review • Review IT support scenarios involving helpdesk tickets, diagnostic steps, known resolutions, escalation paths, and technical troubleshooting workflows, • Evaluate ticket responses against required diagnostic procedures, source materials, system behavior, and defined resolution criteria, • Support structured review of troubleshooting notes, runbooks, incident write-ups, and ticket documentation, • Review access management scenarios involving user provisioning, deprovisioning, role-based access, SSO, MFA, permission changes, and account lifecycle workflows, • Evaluate access-change requests against defined roles, approval requirements, security expectations, and target access states, • Support structured review of IAM workflows using systems such as Okta, Active Directory, Entra ID, Google Workspace, Microsoft 365, or similar tools, • Review endpoint and SaaS administration scenarios involving device setup, baseline configuration, license management, admin settings, and target system states, • Evaluate device setup and software access workflows against documented requirements, setup checklists, and configuration standards, • Support structured review of endpoint management materials using tools such as Jamf, Intune, Jira, ServiceNow, or similar systems Strong candidates may have: • 2+ years of experience in IT support, helpdesk, service desk, systems administration, desktop support, technical support, or related IT roles, • Experience with one or more areas such as identity and access management, endpoint management, SaaS administration, ticketing workflows, device setup, license management, SSO, MFA, or user lifecycle support, • Familiarity with tools such as Okta, Active Directory, Entra ID, Jamf, Intune, Microsoft 365, Google Workspace, Jira, ServiceNow, Zendesk, Freshservice, or similar IT systems, • Comfort reading and preparing IT artifacts such as tickets, runbooks, access-change requests, incident write-ups, troubleshooting notes, device setup checklists, and admin documentation, • Strong written communication skills and ability to explain IT support decisions clearly, • A degree or professional background in information technology, computer science, information systems, cybersecurity, systems administration, technical support, or a related field is helpful, • CompTIA A+, Network+, Security+, ITIL, Microsoft, Google Workspace, Okta, Jamf, or equivalent IT certification, • Experience with SSO, MFA, RBAC, provisioning, deprovisioning, endpoint configuration, or SaaS license management, • Familiarity with ITSM workflows, SLA tracking, incident management, service request handling, or support escalation processes, • Experience preparing or reviewing runbooks, incident write-ups, access requests, support tickets, device setup guides, or troubleshooting documentation, • Apply IT support and systems administration expertise to structured remote project work, • Contribute to high-quality helpdesk review, access management analysis, endpoint setup assessment, and IT documentation workflows, • Work on flexible, project-based assignments aligned with your professional background, • Use your IT support judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $55–$80 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

Job Description The Operations Specialist supports the execution and stability of omnichannel operations across boutiques and digital channels in North America. The role ensures seamless order fulfillment, strong boutique alignment, and consistent adoption of Group omnichannel tools and processes. Reporting to the Ecommerce Manager, North America, the Coordinator acts as an operational interface between boutiques, retail teams, and IT, supporting training, system testing, ticket follow-up, and process standardization to enable scalable omnichannel performance. Key Responsibilities: 1. Omnichannel Order Flow Oversight & Boutique Coordination · Monitor Ship-from-Store (SFS), Click & Collect (C&C), and Store-to-Web (STW) order flows within OneStock (OMS) · Identify fulfillment exceptions, delays, or risks to SLA compliance · Coordinate with boutiques and internal teams to re-orchestrate orders in OneStock when required (e.g. reassignment, escalation, follow-up) · Act as the primary operational contact for boutique teams on omnichannel order-flow topics 2. Operational Issue & Ticket Management (Boutiques & IT Partnership) • Monitor and manage omnichannel, system, and boutique-raised operational tickets, • Partner closely with IT teams on investigation, prioritization, and resolution of boutique issues, • Coordinate communication and follow-up between boutiques, eCommerce, and IT until closure, • Contribute to identifying recurring issues and continuous improvement opportunities 3. Systems Training, Adoption & Rollout Support • Lead training on day-to-day usage of Group omnichannel tools (OMS, retail systems, clienteling platforms), • Assist with rollout of new features, system updates, and process evolutions to boutique teams, • Partner with IT teams to support testing, validation, and deployment of omnichannel system updates 4. Process & Guidelines Coordination • Maintain and update operational guidelines for omnichannel services, • Support standardization of processes across boutiques in line with Group frameworks 5.Marketplace & Assortment Execution Support • Support updates to marketplace assortments and product availability Job Requirements: • 2–4 years of experience in ecommerce, retail operations, or omni channel coordination, • Experience working with One Stock, or retail systems (order management, POS, clienteling), • Strong organizational skills and attention to detail, • Comfortable coordinating across cross-functional teams (Retail, IT, Customer Service), • Structured, process-driven, and solution-oriented

Job Description The Violations Processor is responsible for managing and processing all toll violations, parking tickets, and moving violations associated with the Mendon Truck Leasing fleet. This role ensures timely transfer of liability to the appropriate customer (lessee or rental client), prevents escalated fines, and supports compliance with local, state, and interstate regulations. Job Description Key Responsibilities1. EZ Pass and Toll Violations Processing • Review, sort, and open daily incoming mail from toll authorities across multiple states, • Accurately identify the responsible party (lessee or rental customer) at the time the toll was incurred using internal systems (AS400, Igloo)., • Gather required supporting documentation (e.g., signed rental agreements, Schedule A lease agreements)., • Populate standardized spreadsheets required by toll authorities with customer name, address, and vehicle details., • Submit toll transfer requests and all required documentation via email to designated toll authority contacts., • Maintain logs of processed violations and submit confirmation or follow-up information as required., • Collaborate with branch personnel to request missing documents or resolve inconsistencies in customer records., • Forward tolls that cannot be transferred (e.g., Florida) directly to the responsible customer for payment., • Track and help maintain the EZ Pass transponder log system and report missing or malfunctioning transponders to the Licensing department.2. Moving and Parking Violations Processing, • Process parking tickets, red light camera tickets, and moving violations received by mail or electronically., • Investigate and determine the responsible customer or employee at the time of the violation., • Transfer liability or dispute tickets on behalf of Mendon where applicable, based on ticket type and vehicle responsibility., • For court-mandated violations (Criminal Court/DMV), coordinate documentation and case details with Mendon's legal partner., • Provide required repair orders or supporting evidence in cases involving maintenance-related issues., • Ensure time-sensitive violations are addressed immediately and escalated to legal counsel as needed., • Communicate directly with customers when a violation is in their name, advising them of their responsibility per lease/rental agreement terms., • Maintain accurate records of all violations, communications, and legal actions taken.Required Skills & Qualifications, • High attention to detail and organizational skills, • Strong communication skills (written and verbal), • Proficiency with Microsoft Excel, • Ability to interpret legal/violation notices and documentation., • Ability to meet deadlines and manage high volumes of data/mail., • Comfortable working independently and across departments, • Knowledge of vehicle registration, licensing, and toll enforcement procedures a plus, • Familiarity with municipal ticketing processes or court systems a plusWork Environment, • Ability to sit for extended periods and perform computer-based work, • Occasional lifting of mail or files (up to 15 lbs), • Office environment with regular interaction with compliance, licensing, and branch operations teams. Hourly: $24.04- $26.44

Job Description Department: F&B Reports To: Restaurant Manager FLSA Status: Non-Exempt Position Pay: $11.35 + tips Hours: Combination of shifts, AM, Mid and PM shifts based on business and events Weekend coverage needed consistently - If you are looking for weekends off, this is not the job for you Summary: The Food Runner plays a critical role in delivering an exceptional dining experience by efficiently transporting food from the kitchen to guests. This position ensures accuracy, presentation, and timeliness of all orders while acting as a key liaison between the kitchen and front-of-house team. Food Runners support overall restaurant operations by assisting servers, maintaining cleanliness, and anticipating guest needs. Duties and Responsibilities include the following. Other duties may be assigned. • Deliver food orders to guests quickly, accurately, and with proper presentation, • Verify order details, including table numbers, modifications, and completeness before leaving the kitchen, • Ensure all dishes meet quality standards for temperature, appearance, and doneness, • Garnish and finalize plates according to restaurant specifications, • Track ticket times and communicate delays or issues to servers and kitchen staff, • Provide attentive and responsive service to guests throughout their dining experience, • Answer basic menu questions and accommodate guest requests (refills, utensils, etc.), • Check in with guests to ensure satisfaction and relay feedback to management, • Ensure guests have proper table settings to enjoy their meals, • Act as a liaison between front-of-house and back-of-house teams, • Assist servers by refilling beverages, delivering additional items, and supporting table service, • Respond to last-minute requests and communicate effectively during high-volume periods, • Clear tables of dishes, glassware, and debris between courses and after guest departure, • Maintain a clean and organized dining area, including handling spills promptly, • Clean and maintain trays, tray stands, and service areas, • Uphold sanitation and food safety standards at all times, • Set up service stations with necessary plateware, utensils, and supplies, • Keep stations fully stocked throughout the shift, • Assist with opening and closing duties, including breakdown and cleaning, • Complete all assigned side work in both front and back of house, • Follow all safety, sanitation, and workplace guidelines, • Strong customer service skills with a positive, team-oriented attitude, • Ability to work efficiently in a fast-paced, high-pressure environment, • Excellent communication and multitasking abilities, • High attention to detail and accuracy, • Physical stamina to stand/walk for extended periods and carry trays (up to 50 lbs) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Rooftop Busser. Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more” The Rooftop Busser supports the service team by maintaining a clean, organized, and efficient poolside dining environment. This position assists servers with service needs, clears tables, collects garbage from all bins in dining and pool areas, and ensures the rooftop remains clean and ready for guests throughout each seating. The role requires strong teamwork, attention to detail, and the ability to work in a fast-paced outdoor environment. RESPONSIBILITIES: · Always treats guests with courtesy and respect in a variety of situations. · Deliver food to pool guests and maintain basic menu knowledge when presenting items. · Transfer food orders from the kitchen to the Rooftop in a timely manner with knowledge of the floor plan. · Communicate with the chef regarding ticket times and any unavailable or sold out menu items. · Support the transition between time slots by clearing and resetting tables. · Complete all opening duties as assigned. · Properly stock all side stations to par, according to Rooftop standards. · Prepare and complete side work for service, including restocking and organizing supplies. · Restock liquor cages and ensure servers have all materials needed for service. · Communicate any supply shortages to management. · Anticipate guests needs, respond promptly, and acknowledge all guests - however busy. · Assist servers with any service needs to ensure smooth and timely guest experiences. · Follow Department of Health (DOH) cleanliness and food handling protocols, including proper glove use. · Maintain pool safety standards by placing wet floor signs when necessary and keeping pathways clear. · Collect and remove garbage from all bins in the rooftop and dining areas throughout service. · Assist the dishwashers in maintaining order of plates in the dish room at all times. · Clear and re-set tables with attention to detail according to Rooftop standards. · Complete extra cleaning projects as assigned by management. REQUIREMENTS: · Ability to work in a fast-paced, high-energy environment. · Experience in Pool side service and nightlife VIP service experience. · Strong multitasking and communication skills. · Ability to work outdoors in warm weather conditions. · Team-oriented with a proactive attitude toward supporting service operations. · Attention to cleanliness, organization, and guest safety. · Ability to reach, climb up and down stairs, carry multiple objects, and Lift 50 pounds. Compensation $15.00/ hour + tips

Job Description ABOUT JACKPOT At Jackpot., our mission is to create the most trusted online lottery and gaming destination. From the very beginning, we've focused on delivering a seamless, user-friendly experience that allows players globally to enjoy their favorite games in a secure, exciting, and engaging environment. Internally, we've fostered a culture built on our core values – Decisiveness, Grit, and Lifelong Learning. These principles shape our work environment and guide our efforts as we collaborate, innovate, and support one another in scaling our platform to leave a lasting impact on the gaming industry. THE ROLE At Jackpot, our Operations team is vital to our success. We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Brooklyn, NY. If you're eager to grow your career in operations, excited about contributing to a start-up, and looking to play a key role in the growth of a new business, this is the perfect opportunity for you! Schedule: Hours are flexible and based on business needs. WHAT YOU'LL DO • Accurately and efficiently process customer orders to ensure a smooth and organized experience., • Follow opening and closing procedures for assigned work area., • Maintain all location equipment, ensuring it remains in good working condition., • Troubleshoot basic technical issues., • Promptly escalate any issues, concerns, or feedback to the on-duty supervisor., • Adhere to established operating procedures to maintain quality and consistency., • If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean., • A minimum of a High School degree or equivalent., • Must be 18 years or older., • The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays., • A passion for learning new processes and technologies., • Experience in fast-paced environments., • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently., • Hourly Pay Rate: $19, • 401(k), • Sick Time, • Dedication to Lifelong Learning through our Monthly Speaker Series, • Monthly cultural and social events #LI-Onsite

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About Payments & Checkout Payments & Checkout owns the end-to-end flow that enables fans to purchase tickets on StubHub. We build the systems that make buying tickets simple, reliable, and accessible – across languages, currencies, and payment preferences. This work sits at the heart of StubHub's business: without a seamless checkout experience, live events don't happen. International Payments is a critical pillar of this mission. Our goal is to ensure that fans around the world can complete a purchase using the payment methods they trust, with high authorization rates and minimal friction – regardless of market-specific complexity. Success in this space directly drives global growth by making StubHub a truly international marketplace. Location: Hybrid (3 days in office / 2 days remote) – New York, NY About the Role: As Senior Product Manager – International Payments, you will be the clear owner of StubHub's international payments experience. You'll focus on improving international buyer pipeline completion and authorization rates by expanding payment method coverage, orchestrating authorization optimization initiatives, and building adaptable systems that perform across diverse global markets. This is a senior, hands-on product role designed for someone with deep experience in payments, fintech, or fraud technology. You'll work closely with engineering, data science, risk, and operations to solve complex approval-rate challenges — balancing global consistency with local optimization and making thoughtful build vs. buy decisions at scale. If you're excited by the intersection of consumer experience, financial infrastructure, and global systems design, this role offers a rare opportunity to shape the payments foundation that enables live events for millions of fans worldwide. What You'll Do: Own International Payments Performance • Serve as the end-to-end product owner for international payments, with accountability for buyer pipeline completion and authorization performance outside North America., • Identify and prioritize opportunities to improve conversion across markets with different payment norms, issuer behaviors, and risk profiles., • Lead integrations with new international payment methods and providers, ensuring scalable, reliable implementations., • Make strategic localization vs. global standardization decisions across payment flows, configurations, and experiences., • Partner with engineering and data science to build and evolve adaptable international fraud and authorization systems., • Orchestrate initiatives across internal models, payment routing, and third-party tools to improve end-to-end performance., • Work closely with engineering, data science, risk, and operations teams to deliver high-impact initiatives from concept to launch., • Drive build vs. buy decisions, evaluating vendors and internal capabilities with a focus on speed, scalability, and long-term flexibility., • 5+ years of experience in product management, with significant experience in payments, fintech, fraud technology, or adjacent financial systems., • Strong technical and analytical fluency – comfortable working with SQL, payments data, and complex system flows., • Experience integrating with payment methods, processors, and fraud tools, including vendor evaluation and system design., • Ability to operate independently in ambiguous problem spaces, setting direction while driving hands-on execution., • Systems thinker who understands how checkout experience, authorization logic, and risk controls interact across a global ecosystem., • Strong cross-functional leadership skills, with experience partnering closely with engineering, data science, risk, and operations teams. What We Offer:, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$175,000—$270,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is looking for a Senior Product Manager with a passion for solving complicated data problems for the Catalog team. Catalog forms the backbone of the StubHub consumer experience allowing other downstream teams to leverage and build upon structured data sets. As a Senior Product Manager, you will own the ingestion, enrichment, and serving of the primary data structure that drives our global business. Tangible product work you will solve will be data integration options to enhance our global catalog and solving for how to best model data based on various frontend & data layer use cases. Think of the type of structured data that powers the most feature rich recommendation engines and imagine how you can deliver a roadmap for StubHub to achieve that goal. Location: Hybrid (3 days in office / 2 days remote) – New York, NY or Century City, CA About the Team: Catalog forms the foundation of the StubHub consumer experience and is at the heart of our mission: to connect people with unforgettable experiences. The team is responsible for sourcing and categorizing data as part of the ingestion process, efficiently and meaningfully storing ever-growing stream of data and finally exposing the data to the end-user through comprehensive set of scalable and intuitive interfaces. At a foundational level, Catalog team aspires to act as an innovation engine for downstream teams – powering the enrichment of experiences on the frontend within Consumer Experience, enabling innovative strategies for Customer Service and facilitating more relevant ads for Performance Marketing. Finally, as the source for all visual assets (images, maps, view from seat, etc.), Catalog has a pivotal role in changing the look and feel of StubHub's website, serving millions of users a month with engaging visual assets. What You'll Do: • As the source of product-related data, you will be responsible for ensuring a high bar for data quality and building scalable solutions to provide high quality data and unlock value., • Help form a view of what a "superb" catalog through working with product and operations teams across the company., • 5+ years working in product management delivering high quality data products., • History of data driven decision making., • Bachelors' degree in STEM, finance, economics, or another relevant field., • Knowledge of SQL and/or data modeling.What We Offer:, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

Job DescriptionAbout Baba Baba is rebuilding healthcare for older adults. Navigating healthcare can be overwhelming. By 2030, over 65 million older adults will make up nearly a quarter of the U.S. population, creating one of the largest and most urgent challenges in healthcare. Baba makes it easier by pairing older adults with an expert advocate (usually a nurse or social worker) who coordinates their care. Baba's insurance-covered advocates have supported thousands of families by writing insurance appeals, researching specialists, getting medical equipment and cheaper medications, and scheduling appointments. Baba's investors include General Catalyst, Genius Ventures, Soma Capital, and Ground Up Ventures, along with angel investors who were founders or executives of leading companies. More than 50% of the Baba team are former founders, with backgrounds from MIT, Carnegie Mellon, Stripe, Palantir, and Liquid AI. About the Role Baba is seeking an Operations Engineer to scale the infrastructure Baba uses to manage its clinical network. You will engineer AI-driven systems to manage the daily workflows of a marketplace of advocates and providers, creating the benchmarks and automated QA loops required to onboard millions of patients without sacrificing quality of service. You will report to the founder and work at the intersection of product, operations, and system design. What You’ll Do * Design the technical and operational infrastructure to manage a large-scale network of providers and advocates. * Build data-driven frameworks to audit patient outcomes and expert performance. Shift QA from manual oversight to automated, scalable monitoring. * Deconstruct clinical processes into lean, repeatable workflows to maximize the efficiency of human-in-the-loop systems. * Translate operational bottlenecks into product requirements. Collaborate with Engineering to ship tools that eliminate manual friction. * Navigate the trade-offs between clinical rigor, medical regulation, and system speed. Who You Are * High-Agency & Meticulous: You have a "zero-defect" mindset. You build systems to ensure nothing falls through the cracks and take total ownership of system reliability. * Systems Thinker: You can map complex, multi-user journeys and simplify them into structured data and logical flows. * Pragmatic & Fast: You prioritize "done" over "perfect" but "correct" over "easy." You thrive in high-pressure, ambiguous environments. * Analytical Communicator: You argue from first principles and can defend your design logic with data and product intuition. * Willing to "Sweep the Corners": You are equally comfortable answering a patient customer support ticket as you are leading a high-level strategic review. No task is below you. What You Need * Quantitative undergraduate degree (Engineering, CS, Math, etc.) is required. * Proven success in high-stakes environments—ideally as a former founder or within Investment Banking/Private Equity. * Exceptional attention to detail Benefits * Medical, dental & vision insurance coverage * 401k * Flexible PTO * Free lunch & dinner in office * Relocation support to NYC (as needed)

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. In order to protect StubHub's customers, employees, and marketplace at global scale, StubHub is seeking a Senior Manager, Investigations and Compliance to own the company's most critical risk, safety, and regulatory moments. This role is a senior, highly trusted operator who leads complex criminal investigations, internal misconduct matters, and regulated payments compliance with a high degree of autonomy and judgment. The Senior Manager, Investigations and Compliance operates at the intersection of Legal, Trust and Safety, Payments, InfoSec, and Executive Leadership, serving as the primary escalation point when issues move beyond routine operations and require decisive action, external engagement, and calm leadership under pressure. This is an operational investigations role, not a policy or audit function, and is best suited for someone who has already navigated real-world incidents in a scaled consumer marketplace or fintech environment and knows how to balance speed, safety, and compliance without slowing the business. Location: Hybrid (3 days in office/2 days remote) – New York, NY About the Team: The Investigations and Compliance function sits alongside Legal, Trust and Safety, Payments, and InfoSec to ensure StubHub can operate safely, compliantly, and resiliently as a global marketplace. The team's mission is to respond effectively to serious incidents, mitigate enterprise risk, and translate investigative learnings into durable controls that protect the business, employees, and fans while enabling growth. The work is highly cross-functional, externally facing, and deeply embedded in moments that matter most to the company. What You'll Do: • You will own StubHub's most critical investigations and compliance escalations end-to-end, serving as the primary escalation point for law enforcement engagement, internal employee misconduct, insider threat activity, and safety incidents involving employees and executives., • You will lead criminal investigations, manage subpoenas and search warrants in partnership with Legal, act as Custodian of Records, and represent StubHub with external law enforcement and industry partners., • You will oversee operational compliance programs across AML, KYC Enhanced Due Diligence, and OFAC sanctions to meet regulatory and third-party payment requirements., • You will partner cross functionally with Trust and Safety, Payments, InfoSec, and Executive Leadership to assess risk, respond decisively to incidents, and translate investigative findings into durable controls and prevention strategies that protect StubHub without introducing unnecessary friction to the business., • Lead investigation and response efforts related to external legal threats, including pre-litigation matters, adversarial actors, organized fraud rings, and coordinated abuse targeting the platform, employees, or brand, in close partnership with Legal., • You have led complex criminal, fraud, and misconduct investigations in a consumer technology, marketplace, or fintech environment, operating with confidence in high ambiguity and high stakes situations., • You have served as a primary point of contact for law enforcement and regulators, managing subpoenas, search warrants, records production, affidavits, and testimony, and developing criminal cases and referrals for prosecution., • You bring hands-on experience owning or operating AML, KYC Enhanced Due Diligence, and sanctions programs tied to regulated payment flows, and have partnered closely with Legal, Trust and Safety, and Security teams to mitigate risk., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

Job DescriptionSalary: $28/Hour-$30/Hour About Global Citizen Global Citizen is a movement of engaged citizens who are using their collective voice to end extreme poverty. On our platform, Global Citizens learn about the systemic causes of extreme poverty, take action on these issues, and earn rewards for their actions as part of a global community committed to lasting change. Global Citizens have taken over 42.9 million actions since 2009. Today, these actions, in combination with high-level advocacy work, have led to over $50 billion being distributed to our partners around the world, impacting 1.3 billion lives in the fight to end extreme poverty. Role Overview (Full-Time Fixed-Term Employment Through October 30, 2026) Global Citizen is seeking an Associate, Community, Customer Service & Rewards Operations Support (Contract) to work closely with the Loyalty and Community teams as part of team Product to support the needs of our global membership base. This role is responsible for delivering high-quality customer service and community engagement across Global Citizen platforms and campaigns, including major global moments and events, as well as supporting rewards operations as part of Global Citizens loyalty approach. The Associate will support a diverse, global audience, with a specific focus on providing culturally appropriate communication in both English and Japanese. As a key member of the team, you will help ensure that Global Citizen members have a seamless and positive experience across campaigns, rewards, and events, while contributing to continuous improvements in member engagement and support systems. You will report to the Senior Manager of Community Engagement. Key Responsibilities 1. Customer Service & Member Support (Global + Japanese Language Focus) Weighed 50% • Respond to member inquiries across platforms (e.g., Salesforce Service Cloud), ensuring timely, accurate, and helpful support, • Support inquiries related to campaigns, events, platform usage, and rewards, across global audiences, • Provide high-quality support in Japanese and English, ensuring culturally appropriate tone and clarity, • Identify recurring user issues and collaborate with internal teams to improve FAQs, templates, and support documentation, • Troubleshoot member challenges and escalate complex issues in coordination with Product, Loyalty, and Community teams 2. Community Engagement Support (Global + Japanese) Weighed 30% • Monitor and respond to comments, messages, and interactions across Global Citizens social channels, including Japanese-language channels, • Surface community insights, trends, and feedback to internal teams to inform campaigns and product improvements, • Ensure all communications are culturally relevant and aligned with Global Citizens voice across different audiences 3. Rewards Operations & Program Support Weighed 20 • Support ticket transfers and rewards fulfillment, verifying eligibility, and ensuring compliance in coordination with partners and vendors, • Assist in ensuring the timely and accurate delivery of rewards tied to campaigns and events, • Conduct research to identify potential rewards and experiences aligned with key campaigns (e.g., Global Citizen Festival), • Support rewards inventory acquisition and tracking in collaboration with internal teams and external partners Requirements For Success • Education & Experience, • Written and verbal communication in Japanese & English is essential for this role, • Experience in community management and/or customer service, ideally across social or digital platforms, • Familiarity with CRM or customer support tools (e.g., Salesforce or similar), • Experience with partnerships, outreach, or rewards programs is a plus, • Attributes, • Strong understanding of Japanese culture and digital communities, with the ability to communicate appropriately across audiences, • Organized and detail-oriented, with the ability to manage multiple workflows, • Proactive and solutions-focused, with strong problem-solving skills Benefits Why Global Citizen? In this coming decade of action and accountability, Global Citizen will be the leading international voice, educator, and influencer that rallies humanity to take full responsibility and accountability for eradicating extreme poverty. You have a chance to contribute and make this world a better place for all. More Details • Must be authorized for employment in the United States Global Citizen is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Global Citizen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship or any other protected classification under applicable federal, state, or local laws. In addition, Global Citizen complies with the relevant country laws governing employment nondiscrimination in all our international offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionCompany Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets. Job Description This role can be based in our New York, NY, Boulder, CO, and Santa Monica, CA office. The Product Marketing Manager, Attendee Marketing is a key role within the attendee marketing team, reporting directly to the Director of Attendee Marketing. In this role you will focus on developing attendee marketing strategies for multiple events within the portfolio, with a strong emphasis on crafting compelling attendee value propositions, pricing strategies, and retention and acquisition initiatives. You will align with the overarching attendee marketing strategy, driving a high-quality audience to attend and pay for our events while ensuring all efforts are data-driven, customer centric, and deliver measurable business outcomes. You will work closely with the Campaign Manager/Specialist and Comms Planner, to ensure that the attendee model is developed and aligned to the needs of our strategic high value audience personas and are translated into a highly effective go-to-market strategy. You will also ensure that marketing strategies are seamlessly aligned with brand identity, operational priorities, and market opportunities. In this role you will emphasize collaboration, agility, and continuous improvement to drive attendee growth, engagement, and satisfaction. KEY RESPONSIBILITIES Strategic Execution • Develop attendee marketing strategies for multiple events, ensuring alignment with the overall attendee marketing strategy and business objectives., • Create and refine attendee value propositions, including ticket pricing, add-ons, and product features, ensuring alignment with brand identity and market opportunities., • Support the development of pricing strategies, offer calendar and forecasting models tailored to key persona swimlanes, ensuring competitive positioning and revenue optimization., • Translate strategic goals into actionable marketing plans, working collaboratively with the Campaign Manager and Comms Planner to deliver impactful campaigns. Retention and Acquisition • Design and implement retention strategies to maximize repeat attendance and lifetime value of high-value audiences., • Develop acquisition strategies aligned with the audience strategy to attract new attendees and expand the reach of event portfolios., • Focus on delivering attendee-centric solutions that enhance engagement, satisfaction, and Net Promoter Scores (NPS). Data-Driven Decision Making • Leverage attendee intelligence and analytics to inform segmentation, targeting, and campaign strategies., • Monitor progress against key attendee KPIs, including registration of high-value audiences, conversion rates, and retention metrics., • Provide actionable insights to the Director of Attendee Marketing and other stakeholders to inform decision-making and strategy refinement. Attendee Journey Optimization • Working with the Campaign Manager and Comms Planner, build a plan to optimize the attendee journey, ensuring a seamless experience from acquisition to retention., • Collaborate with the Campaign Manager and Comms Planner to design attendee-centric journeys that enhance engagement and deliver tangible results., • Ensure that the attendee value proposition is effectively communicated across all touchpoints, from digital communications to onsite experiences. Collaboration and Alignment • Foster agile workflows by embedding iterative planning and adaptability into marketing strategies within the attendee agile hub., • Build strong relationships with event teams within the portfolio to align on attendee jobs to be done, market trends, and customer experience enhancements., • Partner with other portfolio pillars, including client marketing and content & audience teams, to ensure alignment and collaboration on shared goals., • Work closely with cross-functional teams, including brand, operations, and strategic insights, to refine solutions and enhance attendee experiences. Performance Optimization • Continuously optimize marketing initiatives based on performance data, attendee feedback, and market trends., • Establish and monitor KPIs to measure the effectiveness of marketing efforts, providing actionable insights to drive continuous improvement., • Participate in sprint reviews and updates to report on marketing impact, campaign performance, and next-step recommendations. WHAT SUCCESS LOOKS LIKE • Attendee Growth & Quality: Increase attendee quality, numbers and revenue across event portfolios that align with high value audience strategy, • Retention and Acquisition: Deliver effective attendee retention and acquisition strategies aligned with the audience strategy., • Pricing and Forecasting Impact: Develop accurate pricing strategies and forecasting models that optimize revenue and align with key persona swimlanes., • Enhanced Attendee Experience: Boost attendee satisfaction scores and Net Promoter Scores (NPS) through optimized journeys and value propositions., • Integrated Marketing Success: Deliver cohesive and effective marketing strategies in collaboration with Campaign Managers and Comms Planners. S• Proven experience in attendee marketing or product marketing, with expertise in value proposition development, go-to-market strategies, pricing, and integrated campaign execution in a high paced environment. • Strong ability to build cross-functional relationships, particularly with brand, operations, and strategic insights teams, to align on shared goals., • Data-driven mindset with a focus on delivering attendee-centric solutions and measurable outcomes., • Excellent analytical skills, with experience in forecasting, segmentation, and KPI reporting., • Exceptional communication and collaboration skills, with the ability to influence stakeholders at all levels., • Adaptability and comfort working in a fast-paced, dynamic environment with shifting priorities., • Interest in applying behavioral science techniques and advanced tools, such as AI, to enhance marketing strategies. Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount, • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more, • Recognition for great work, with global awards and kudos programs This posting will automatically expire on May 4, 2026. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Job DescriptionThe Metropolitan Opera is a vibrant home for the most creative and talented singers, conductors, composers, musicians, stage directors, designers, visual artists, choreographers, and dancers form around the world, presenting around 200 opera performances each season with an annual budget exceeding $300M. The Director, Media Finance works under the direction of the Controller to supervise the Met’s Media operations. Primary Responsibilities • Oversee financial operations for domestic and international media distribution partners, including invoicing, cash application, and payment reconciliation., • Manage recurring and annual reporting for major broadcast, exhibition, and digital distribution partners., • Lead weekly HD ticket sales reporting and forecasting in partnership with Media and Sales leadership., • Maintain MOoD amortization schedules and oversee HDT accruals, reconciliations, and monthly journal entries., • Serve as business owner for Tessitura financial structures related to media activity, including revenue mapping and system configuration., • Provide financial systems leadership for HDT and Access databases, including uploads, table maintenance, and functional troubleshooting., • Monitor deferred net position and prepare recognition entries tied to premieres and seasonal programming., • Advise on GL corrections and accounting treatment for revenue, payroll, and non-pay transactions., • Support annual audit, financial statements, revenue share accounting, and fiscal year-end and season close processes., • Act as a senior finance advisor to Media and Operations on process design, policy interpretation, and system issues. Skills and Qualifications, • Bachelor’s degree or higher; relevant field preferred., • 5+ years of progressive experience in operational finance, accounting, or revenue systems., • Strong knowledge of revenue recognition, reconciliations, journal entries, and audit support in complex, multi-revenue environments., • Experience owning or leading enterprise financial systems (e.g., Tessitura, ERPs)., • Excellent communication skills and ability to translate technical concepts for non-financial stakeholders., • Advanced Excel proficiency (complex formulas, pivot tables, data analysis).