Are you a business? Hire ticket operations candidates in New York, NY
We are seeking a dedicated and detail-oriented Food Packer to join our team at Mr. Broadway. The ideal candidate will be responsible for reading and fulfilling order tickets, dispatching drivers, ensuring food quality and timely delivery, and coordinating with various prep stations and the front desk. Key Responsibilities: - Read and understand order tickets accurately. - Pack food orders efficiently and accurately according to ticket specifications. - Ensure food quality by inspecting items before packing. - Maintain cleanliness and organization in the packing area. - Dispatch orders and drivers in a timely manner to ensure on-time deliveries. - Coordinate with kitchen prep stations to ensure timely preparation of food items. - Communicate effectively with the front desk team to manage order flow. - Stocking of all necessary food items at the station, keeping inventory levels optimal for smooth operation. Qualifications: - Previous experience in a similar role, preferably in a restaurant or food service environment. - Strong attention to detail and ability to work efficiently under pressure. - Excellent communication and interpersonal skills. - Ability to multitask and prioritize tasks effectively. - Familiarity with food safety and hygiene standards. - Flexible schedule, including evenings and weekends. - Physical ability to stand for extended periods and lift heavy objects
Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beer, and wine, in a timely and accurate manner. Handle high-volume service tickets while keeping the bar organized, clean, and well-stocked. Provide full bar service to guests, ensuring every guest feels welcome and valued. Maintain an in-depth knowledge of the bar menu, including seasonal cocktails, specials, and ingredients, and be prepared to answer questions or make recommendations. Engage with guests in a friendly, approachable manner to enhance their overall experience and encourage repeat business. Work efficiently to meet the needs of guests, bartending staff, and the kitchen, while maintaining the quality and presentation of each drink. Follow all health and safety regulations and alcohol laws regarding service, sanitation, and cleanliness. Assist with opening and closing duties, including restocking supplies and maintaining a clean and organized work area. Foster a positive, team-oriented environment by collaborating with servers, kitchen staff, and management to ensure smooth and efficient operations. Stay up-to-date with industry trends and continuously strive to improve skills and knowledge.
We are thrilled to announce an exciting opportunity to join our team as an Operations Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. You will be responsible for overseeing operations at our location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Location Management: Overseeing operations, including coordinating boat or bus arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat or bus captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.