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Job Description • We are hiring immediately for full time COOK positions., • Location: Union Square Events - 147 41st, 4th Floor, Brooklyn, NY 11232. Note: online applications accepted only., • Schedule: Full-time schedule. Must have open availbility including weekends and holidays. More details upon interview., • Requirement: Minimum of 3 years of professional kitchen experience required, including large-scale food production and catering experience., • Additional Job Responsibilities:, • Prepare and execute high-quality menu items for large-scale events and catered functions., • Work efficiently in a high-volume production kitchen while maintaining consistency and quality., • Follow recipes, food safety standards, and sanitation procedures., • Pay Range: $19.00 per hour to $25.00 per hour *Internal Employee Referral Bonus Available We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1549205. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond. Job Summary Summary: Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times. Essential Duties and Responsibilities: • Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules., • Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items., • Uses established ticket collection procedures during service. Responsible for records from area worked during service periods., • Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures., • Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards., • Operates and maintains kitchen equipment as instructed., • Assists in production planning, record keeping and reporting as required., • Assists in the ordering and receiving of all food and supplies as required., • Reports needed maintenance, faulty equipment or accidents to the supervisor immediately., • Attends in-service and safety meetings., • Maintains good working relationships with coworkers, customers, administrators and managers., • Performs job safely while maintaining a clean, safe work environment., • Performs other duties as assigned., • Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards., • Personal commitment to your own safety and that of others., • Abides by all Company policies and procedures including but not limited to:, • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables., • The use of slip-resistant shoes and proper lifting techniques. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Abides by all Company policies and procedures including but not limited to: The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer. The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. The use of slip-resistant shoes and proper lifting techniques. Union Square Events maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1549205 [[filter4]]

Job DescriptionSenior Account ManagerAbout the Company Upfluence helps brands tell their story with powerful influencer & content marketing technology. Upfluence's software allows brands and agencies to identify and contact millions of social influencers and bloggers at scale to execute comprehensive influencer marketing campaigns, as well as provide detailed reporting metrics. Since the launch of our SaaS software in October 2016, the company has yielded a monthly double-digit growth rate, and we are therefore seeking further expansion for our team and offices. Our rapidly growing global team is currently distributed between our offices in NYC, Los Angeles, Lyon, Mexico City, and Paris. About the Role As a Senior Account Manager, you will own the post-sale relationship for a portfolio of strategic accounts, driving retention and expansion while acting as a trusted advisor to our customers. You report to the VP of Customer Success and work closely with Account Managers, Product, and Support to ensure customers see lasting value from Upfluence. This role is a strong individual contributor position with clear growth potential toward a management track. Responsibilities Account Growth & Expansion • Own a portfolio of accounts, identifying upsell and cross-sell opportunities grounded in product adoption and customer needs., • Serve as the customer's internal advocate, translating recurring feedback into actionable input for Product and Marketing., • Build and execute account plans focused on long-term growth, renewals, and retention., • Use customer data and platform insights to proactively surface expansion opportunities before they surface themselves., • Standardize best practices for renewal conversations and account reviews within your book of business. Retention & Negotiation • Lead renewal negotiations with confidence, balancing commercial outcomes with genuine customer value., • Identify at-risk accounts early and deploy targeted save strategies, including executive escalations and tailored success plans., • Navigate difficult conversations with empathy and clarity, resolving issues in ways that strengthen the relationship rather than just closing the ticket., • Collaborate with Support and internal teams to drive timely, lasting resolutions on complex customer challenges. Operations, Automation & Innovation • Maintain accurate account data in CRM systems, documenting health signals, risks, and growth opportunities., • Monitor account performance metrics and use data to drive proactive outreach and strategy adjustments., • Contribute to and co-own AI-driven and automation initiatives aimed at improving CS efficiency, customer experience, and scalability., • Identify workflow gaps and help design or test automated solutions, working with tools like n8n, Zapier, or equivalent platforms.Requirements, • 4+ years of experience in Account Management, Customer Success, or a related post-sale role within a SaaS environment., • Proven track record driving retention and expansion within an existing customer base., • Strong negotiation and conflict resolution skills, with the ability to navigate renewals and at-risk situations with poise., • Customer-first mindset with the ability to align business strategy to individual client needs., • Outstanding verbal and written communication skills in English, with the ability to engage diverse audiences., • Strategic and creative thinking to uncover growth opportunities and address challenges before they escalate., • Curiosity and comfort around automation tools and AI-powered workflows, with an appetite to test and iterate., • Proficiency with CRM tools and data analysis for decision-making and strategy development., • Strong collaboration skills to work effectively across Sales, Marketing, Product, and Support teams.What We Offer, • Clear career path and growth potential, including a path to leadership., • Competitive compensation package., • Full benefits (Medical, Dental, Vision, Disability)., • 3-4 weeks vacation + company holidays., • 1 week of discretionary sick days., • Hybrid work structure (3 days per week in the office)., • A diverse and international team., • An entrepreneurial environment with room to grow. We offer a flexible hybrid work model, providing our employees with an office setting and the ability to work partially from home. We believe in work-life balance and provide access so we can make the best of our workdays. Upfluence is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR TX2ajnDWlB

Job DescriptionDescription: Motek, a part of Happy Corner Hospitality collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued guests. Our commitment to excellence extends to every aspect of our operations, and we're currently seeking passionate individuals to join our team. Position Overview: As Sous Chef, you will support the Executive Chef in overseeing daily back-of-house operations and ensuring consistent food quality, efficient service, and adherence to culinary standards. This role plays a hands-on leadership position in food production, team supervision, and kitchen organization, while serving as a key point of communication between front-of-house and back-of-house teams. Responsibilities: • Supervise line execution to ensure efficient, accurate service, • Maintain food quality, consistency, and presentation standards, • Assist with inventory control, ordering, and proper food storage, • Train and cross-train kitchen staff on multiple stations, • Enforce food safety, sanitation, and cleanliness standards, • Assist with expediting to manage ticket flow and service timing, • Support labor scheduling and productivity goals Benefits: • Competitive salary., • Wages paid weekly., • Growth opportunity., • 401k savings plans., • Medical, dental and vision insurance., • Paid time off., • Commuter benefits., • Employee discounts. Requirements:, • Minimum of three (3) years of experience in a fast-paced, high-volume kitchen, with at least one year in a supervisory or lead role; Mediterranean cuisine experience is a plus., • Culinary degree or formal culinary training preferred., • Strong working knowledge of food safety, sanitation, and health department regulations., • Experience supporting inventory control, ordering, food cost awareness, and labor efficiency., • Ability to lead by example in a hands-on kitchen environment while managing multiple priorities., • Strong attention to detail and commitment to food quality and consistency., • Clear communicator with a collaborative, team-oriented mindset., • Bilingual proficiency is a plus. If you're passionate about food and dedicated to delivering excellence, we'd love to hear from you!

Job DescriptionBenefits: • Dynamic, Respectful, and Sociable Working Environment, • Competitive Compensation, • Competitive salary, • Employee discounts, • Flexible schedule, • Training & development, • Opportunity for advancement We are seeking an experienced chef and kitchen operator to lead a high-volume upscale casual restaurant. This is a hands-on leadership position for a working chef who leads from the line, running expo, maintains standards during service, develops kitchen staff, and drives operational excellence. The successful candidate will be responsible for improving kitchen performance through strong leadership, communication, organization, and accountability. This is not a desk job. We are looking for someone who is comfortable running expo, working stations when needed, coaching cooks, and leading by example during busy services. Responsibilities: • Lead daily kitchen operations and service execution, • Manage and improve ticket times, food quality, and consistency, • Oversee expo during service and maintain communication between FOH and BOH, • Train, develop, and hold kitchen staff accountable, • Manage food ordering, inventory, and product organization, • Monitor food cost, waste, and kitchen efficiency, • Ensure compliance with all food safety and sanitation standards, • Assist with menu development, specials, and recipe consistency, • Build systems that support long-term operational success Qualifications: • Proven experience leading a high-volume restaurant kitchen, • Strong cooking and expo experience required, • Experience with ordering, inventory management, and food cost controls, • Ability to coach and develop kitchen staff, • Strong organizational and communication skills, • Professional, dependable, and accountable leadership style, • Ability to remain calm and effective during busy service periods Compensation: • Competitive salary based on experience, • Performance and growth opportunities availablePlease submit resume and availability for consideration.

Job DescriptionSous Chef The Sous Chef plays a critical leadership role in supporting the Executive Chef in all aspects of kitchen operations. This position is responsible for ensuring consistent food quality, maintaining operational efficiency, and leading kitchen staff in a fast-paced, high-volume environment. The Sous Chef helps drive culinary excellence while upholding standards for food safety, cleanliness, and team development. Key Responsibilities: • Assist the Executive Chef in overseeing daily kitchen operations, including prep, service, and closing procedures, • Lead, train, and mentor kitchen staff to ensure consistency, efficiency, and adherence to culinary standards, • Execute and maintain high-quality food preparation and presentation across all menu items, • Manage inventory, ordering, and receiving to control food cost and minimize waste, • Ensure compliance with health, safety, and sanitation regulations at all times, • Step in to lead the kitchen in the absence of the Executive Chef, • Collaborate on menu development, seasonal offerings, and specials, • Monitor ticket times and maintain smooth communication between front and back of house, • Enforce proper portioning, plating, and recipe adherenceQualifications:, • 3+ years of experience in a leadership role within a professional kitchen, • Strong knowledge of culinary techniques, food safety standards, and kitchen operations, • Proven ability to lead and motivate a team in a high-pressure environment, • Experience with inventory management, ordering, and cost control, • Excellent organizational and time management skills, • Flexible schedule, including nights, weekends, and holidaysKey Attributes:, • Hands-on leadership style with strong attention to detail, • Ability to remain calm and decisive under pressure, • Passion for food, hospitality, and team development, • Strong communication and problem-solving skillsThis role is ideal for a driven culinary professional looking to grow within a dynamic kitchen environment while contributing to a high standard of food and service excellence.

Job Description The Violations Processor is an administrative role responsible for managing and processing all toll violations, parking tickets, and moving violations associated with the Mendon Truck Leasing fleet. This role ensures timely transfer of liability to the appropriate customer (lessee or rental client), prevents escalated fines, and supports compliance with local, state, and interstate regulations. Administrative experience required- must be able to manage multiple lines of data on excel and have experience monitoring thousands of lines of information clearly. Job Description Key Responsibilities1. EZ Pass and Toll Violations Processing • Review, sort, and open daily incoming mail from toll authorities across multiple states, • Accurately identify the responsible party (lessee or rental customer) at the time the toll was incurred using internal systems (AS400, Igloo)., • Gather required supporting documentation (e.g., signed rental agreements, Schedule A lease agreements)., • Populate standardized spreadsheets required by toll authorities with customer name, address, and vehicle details., • Submit toll transfer requests and all required documentation via email to designated toll authority contacts., • Maintain logs of processed violations and submit confirmation or follow-up information as required., • Collaborate with branch personnel to request missing documents or resolve inconsistencies in customer records., • Forward tolls that cannot be transferred (e.g., Florida) directly to the responsible customer for payment., • Track and help maintain the EZ Pass transponder log system and report missing or malfunctioning transponders to the Licensing department.2. Moving and Parking Violations Processing, • Process parking tickets, red light camera tickets, and moving violations received by mail or electronically., • Investigate and determine the responsible customer or employee at the time of the violation., • Transfer liability or dispute tickets on behalf of Mendon where applicable, based on ticket type and vehicle responsibility., • For court-mandated violations (Criminal Court/DMV), coordinate documentation and case details with Mendon's legal partner., • Provide required repair orders or supporting evidence in cases involving maintenance-related issues., • Ensure time-sensitive violations are addressed immediately and escalated to legal counsel as needed., • Communicate directly with customers when a violation is in their name, advising them of their responsibility per lease/rental agreement terms., • Maintain accurate records of all violations, communications, and legal actions taken.Required Skills & Qualifications, • High attention to detail and organizational skills, • Strong communication skills (written and verbal), • Proficiency with Microsoft Excel, • Ability to interpret legal/violation notices and documentation., • Ability to meet deadlines and manage high volumes of data/mail., • Comfortable working independently and across departments, • Knowledge of vehicle registration, licensing, and toll enforcement procedures a plus, • Familiarity with municipal ticketing processes or court systems a plusWork Environment, • Ability to sit for extended periods and perform computer-based work, • Occasional lifting of mail or files (up to 15 lbs), • Office environment with regular interaction with compliance, licensing, and branch operations teams. Hourly: $24.04- $26.44

Job DescriptionDescription: We’re thrilled to announce the Grand Opening of Motek West Village — a very exciting and unique opportunity to join our team at the start of this new chapter! We’re looking for passionate and driven hospitality professionals who want to be part of something special from day one. Motek, a part of Happy Corner Hospitality collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued guests. Our commitment to excellence extends to every aspect of our operations, and we're currently seeking passionate individuals to join our team. Position Overview: As an Expeditor you'll play a crucial role between the kitchen and the front-of-house team, ensuring that every plate leaving the kitchen meets our standards of quality, presentation, and timing. You'll help coordinate the flow of service and maintain clear communication between cooks and servers to ensure smooth, efficient operations. Responsibilities: • Acts as liaison between FOH and kitchen during service., • Ensure all food is plated correctly and presentation is up to standards., • Ensure ticket accuracy before leaving the kitchen., • Monitor pacing of food and alert managers of any tickets running behind., • Manage the order of dishes to ensure smooth service at table. Benefits: • Wages paid weekly., • Growth opportunities., • Competitive pay., • 401(K) savings plan., • Health benefits (upon eligibility)., • Employee discounts. Requirements: • Minimum of two years in a fast-paced kitchen environment. (Experience with Mediterranean food is a plus.), • Knowledgeable on food safety guidelines., • Ability to work efficiently in a fast-paced environment and multitask effectively., • Strong attention to detail., • Excellent communication skills and a team-oriented mindset., • Bilingual (not required however, it is a huge plus.), • Flexibility to work evenings, weekends, and holidays as needed. If you're passionate about food and dedicated to delivering excellence, we'd love to hear from you!

Job DescriptionCapital markets are undergoing a fundamental shift. Assets that live in fragmented systems and manual workflows are moving onto blockchains -systems designed to move and store value more transparently and efficiently. While this unlocks more open and programmable financial systems, it also introduces significant complexity. For most users, interacting with this new infrastructure is still too difficult. Fun builds the infrastructure that powers consumer-facing fintech applications - handling onboarding, account access, and money movement so users can interact with blockchain-based systems as seamlessly as they do with traditional finance. For fintech builders, Fun provides a best-in-class onboarding and deposit stack that drives conversion and unlocks user growth. We operate at the intersection of financial infrastructure, complex engineering, and product experience.Role Overview We're looking for a Customer Support Lead to build and run Fun's end-user support function from the ground up. As a B2B2C payments company, the quality of our customer support directly impacts client trust, retention, and revenue. This role owns the full spectrum of user-facing support, from ticket resolution and compliance operations to trust & safety and AI-driven automation. The ideal candidate has built a CX or support function at a crypto-native company, is deeply comfortable navigating the compliance complexities that come with processing on-chain transactions, and believes AI fundamentally changes how support organizations scale. You'll join a lean, high-caliber team with outsized impact on how this company operates as it enters its next phase of growth. Responsibilities Support Operations & Team Leadership • Build and lead the Customer Support function: define the operating model, solidify the team, and establish the processes and infrastructure needed to deliver world-class support at scale, • Manage and optimize external support partners, driving quality, accountability, and continuous improvement through SLAs and reporting, • Develop and maintain SOPs, escalation frameworks, and response playbooks across all user-facing channels, • Own the on-call structure and ensure consistent coverage across time zones User Issue Resolution • Own end-to-end resolution across all user-facing ticket types, including stuck and delayed transactions, unsupported asset deposits, fee inquiries, fiat on-ramp/off-ramp issues, and refunds, • Build scalable triage and escalation processes with clear SLAs for response and resolution time, • Manage ticket flow across support platforms, community channels, and social media — ensuring centralized visibility and consistent quality, • Set and enforce the standard for how Fun communicates with users: empathy-led, evidence-backed, and reputation-aware Compliance & Trust Operations • Own the operational execution of compliance workflows, including sanctions screening responses, fund blocking and rejection procedures, and regulatory reporting coordination, • Work closely with Legal and external compliance partners to manage flagged transactions, conduct enhanced reviews, and resolve blocked user cases in accordance with US sanctions law, • Build and evolve trust & safety capabilities: fraud investigation, appeals processes, and policy enforcement, • Develop user-facing communications for sensitive compliance matters that are legally sound, empathetic, and clear AI & Automation • Deploy AI and automation to meaningfully reduce ticket volume — intent detection, automated classification, self-serve resolution for common issues, and smart routing, • Build a support function designed to scale exponentially without proportional headcount growth, • Leverage support data and tooling to continuously improve deflection rates, reduce resolution time, and surface product improvement opportunitiesRequirements:, • 7+ years of experience building or leading a customer support or CX function, with at least ~2 years in crypto, DeFi, or web3 payments, • Demonstrated track record of building support infrastructure from scratch — hiring teams, writing SOPs, selecting tooling, managing vendors, and standing up processes where none existed, • Hands-on experience with crypto-specific compliance operations (e.g. sanctions screening, OFAC reporting, fund blocking/rejection, etc), • Strong understanding of B2B2C dynamics; you know that support quality is a competitive differentiator that directly impacts client relationships, • Experience managing outsourced or distributed support teams, with a track record of driving quality through SLAs, reporting, and coaching, • Proven results deploying AI and automation to achieve measurable ticket deflection — not just experimentation, but real, quantifiable impactNice to Have:, • Experience at a high-growth company where support volume scaled rapidly and you built the infrastructure to absorb it, • Familiarity with blockchain transaction mechanics across EVM, Solana, Tron, and BTC — you can read a block explorer and trace a stuck deposit, • Background in payments, fintech, or crypto infrastructure companies, • Prior experience in a player-coach role at a Series A-B startupWhy Join Us ● Shape the future of payments and programmable money ● Work with bleeding-edge tech in a domain where innovation moves fast ● Join a mission-driven team focused on access, openness, and trust ● Be a key contributor, not just a cog—your work will ship fast and matter ● Collaborate with top-tier protocols, builders, and financial infrastructure providers Location and Work Environment This role is primarily in-person at our Midtown, NYC headquarters. We work together Monday through Thursday for fast, iterative collaboration and optional WFH Fridays to reset and recharge. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Crystalia Glass is seeking an experienced, high-energy, and strategic Head of Sales to drive sustainable revenue growth and expand our market presence in the U.S. We are looking for a commercial leader with a proven track record of scaling operations, implementing strict CRM discipline, and managing complex, high-ticket sales cycles. The ideal candidate comes from physical, custom, or manufactured product industries with long sales cycles and installation processes. Responsibilities: Sales Strategy & Revenue Growth: Develop and execute a comprehensive sales strategy with a primary focus on B2B, dealers, and commercial tenders. Secondary focus includes B2C and government (B2G) segments. Drive high-ticket revenue growth rather than just maintaining the current department. Team Leadership & Management: Structure, develop, and lead high-performing sales teams. Manage sales managers and teams, fostering a culture of accountability and professional growth. Operational Excellence & Analytics: Establish and enforce strict CRM discipline. Build, monitor, and analyze sales reports to optimize the sales funnel. End-to-End Sales Management: Oversee the full sales cycle, strictly controlling and optimizing critical metrics, including: • Pipeline & Forecast Accuracy, • Conversion Rates & Sales Cycle / Lead Response Time, • Discounting & Margin Control, • CAC (Customer Acquisition Cost) / Cost of Sales, • Performance by Team / by Channel, • Quote / Estimate Process Cross-Functional Collaboration: Partner with marketing (experience in marketing is a strong plus), project managers, and estimating teams to ensure smooth execution, accurate quoting, and high client satisfaction. Requirements Experience: 7-10+ years of total experience in sales. • 3–5+ years in a sales leadership role (managing teams and other managers)., • Proven experience managing sales volumes of $50M+. Industry Background: Strong background in custom construction, architectural products, building materials, windows & doors, commercial interiors, remodeling, millwork, cabinetry, stone, flooring, manufacturing, or installation. Sales Profile: Expert knowledge in B2B sales, dealer networks, and tenders/bidding processes (primary focus). Experience with B2C and government contracts is a plus. Product Type: Proven track record in physical, custom, or high-ticket products with a long sales cycle, involving manufacturing and/or installation. Skills & Attributes: • Data-driven mindset with advanced experience in CRM management, forecasting, and reporting., • Unrivaled negotiation, strategic planning, and margin control skills., • Exceptional leadership skills. Benefits • Competitive base salary + performance-based bonuses., • On-site role, Monday to Friday, 8:30 AM – 5:00 PM., • Complete ownership of the sales strategy and a chance to lead business expansion in a fast-growing U.S. company., • Opportunity to make a tangible, high-impact contribution to the business.

Job Description Tea Around Town (teaaroundtown.com), our recently launched product, is an elegant tea room experience atop a double decker bus. Since launch, Tea Around Town has gained significant popularity and has been featured on NBC News, Time Out, etc. Our goal is to offer world class white glove service consistently to customers, while catering to demanding schedules and achieving cost efficiency. Powered by in-house technology, TopView Group creates unique global experiences. Our rapidly growing portfolio of products includes: hop-on hop-off bus tours in NYC and London, special events i.e. Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours, walking tours, and Attraction Pass. As we continue to expand vertically and horizontally, we operate in a fast-paced environment and value entrepreneurial spirits. Supervisor Responsibilities: • Coordinate daily schedules and ensure appropriate coverage for staff, • Confirm daily trips with calendar and reservation reports, • Communicate and coordinate with the NYC kitchen daily counts and assistance, • Ensure all materials needed for the day are sent with the Tea Bus operation, • Provide relief where needed amongst staff, • Maneuver to assist cover any call outs, • Facilitate ticket scanning and customer boarding, • Coaching and training as needed., • Report any inventory/bus needs., • Communicate daily operations in comprehensive reports, • Maintain a level of high standards to ensure a “WOW” experience. Requirements: • 1 year previous leadership experience in the restaurant industry, • Knowledge of culinary terminology and food preparation techniques is beneficial., • Strong time management skills to prioritize tasks effectively., • Excellent customer service skills to provide a positive dining experience for guests., • Ability to work in a fast-paced environment while maintaining attention to detail, • Ability to consistently work weekends (ever Friday, Saturday, and Sunday), • General Flexibility to work 9 hours 8am-9:30pm Please note that this job description is not exhaustive, and additional duties may be assigned as needed. Benefits: • Health insurance, vision, dental, • PTO Powered by JazzHR AJZJYWm32U

Job DescriptionService Coordinator Overview The Backbone of Seamless Service Delivery As a Service Coordinator, you are at the heart of our operations—ensuring seamless service delivery and proactive support for both our clients and technical teams. You will manage incoming service requests, coordinate project and dispatch activities, oversee inventory, and provide comprehensive administrative support. In this role, you will uphold our commitment to integrity, deliver clear and effective communication, and ensure that expectations are managed and met at every level. Key Responsibilities 1. Service Request Coordination & Dispatch Ticket & Request Management: · Monitor, triage, and process incoming service requests via email, our ticketing system (e.g., Autotask), and collaboration platforms (e.g., MS Teams).· Ensure every request is logged, updated, and assigned a work ticket with consistent formatting and accurate details. Resource Dispatch: · Schedule and dispatch technical resources (remotely or onsite) based on SLA requirements and project needs.· Collaborate closely with field technicians, providing them with essential job details, schedules, and any required materials. 1. Client & Stakeholder Communication Client Liaison: · Serve as the primary point of contact for clients, offering timely status updates and clear explanations of service processes. Interdepartmental Collaboration: · Maintain open lines of communication with management, technical teams, and inventory staff to ensure transparency and aligned expectations. Data Integrity: · Regularly review and update client records, ticket data, and scheduling information to maintain an accurate and reliable service history. 1. Administrative & Office Support General Administration: · Manage calendars, schedule appointments, and organize office documents and communications. Office Logistics: · Oversee general office supply management, including tracking orders and distributing incoming mail and packages. Travel & Meetings: · Arrange travel plans and coordinate meeting schedules for top management and project teams. 1. Project Liaison Project Support: · Assist Sales Engineers, Lead Technicians, and Project Coordinators with project implementation by preparing detailed schedules, resource plans, and status reports. 1. Inventory & Materials Management Supply Chain Oversight: · Manage the ordering, receiving, and tracking of tools, equipment, and other materials needed for service delivery.· Create and manage purchase orders, ensuring inventory levels meet operational demands. Quality Control & RMA: · Process returns and manage RMAs, coordinating with technical teams to ensure defective items are handled promptly. Asset Coordination: · Oversee the allocation and issuance of essential equipment to technical resources. 1. Billing & Reporting Support Ticket Review: · Conduct thorough reviews of completed service tickets to ensure accuracy in work types, time entries, and material charges. Data Reporting: · Assist in preparing billing reviews and operational reports, supporting the continuous improvement of our service processes. 1. Continuous Improvement Process Enhancement: · Identify opportunities for process improvements and assist in implementing new procedures that enhance service delivery. Feedback & Analysis: · Provide insights on operational challenges and successes, contributing to a culture of learning and excellence. QualificationsExperience: · Proven track record as a Service Coordinator, Operations/Dispatch Coordinator, or in a similar role within an MSP or IT environment. Type at least 45 wpm - a typing test will be administered prior to an offer. Technical Aptitude: · Solid understanding of IT environments and service management software (e.g., Autotask). Organizational Skills: · Exceptional ability to multitask, manage priorities, and maintain detailed records. Communication: · Excellent interpersonal skills with a demonstrated ability to communicate clearly with clients, technical staff, and management. Administrative Proficiency: · Skilled in standard office software and adept at managing calendars, documents, and data. Inventory Management: · Experience with ordering, tracking, and managing supplies and equipment. Personal Attributes: · High integrity, proactive problem-solving, adaptability, and a commitment to managing expectations effectively. Ability to work in a supportive team environment. Join Our TeamIf you are passionate about service excellence and ready to support a dynamic team with integrity and clear communication, we’d love to hear from you. Apply today and help us drive success through meticulous coordination and outstanding client service.

Job Description The Diet Tech will support the Food Service Director in managing daily Dietary Department operations, ensuring compliance with regulations and delivery of safe, high-quality nutritional services. This role combines administrative duties with nutrition support to maintain efficient operations and accurate resident meal service. Job responsibilities & Functions: • Perform administrative tasks including data entry, recordkeeping, reporting, and general office support, • Manage phone calls and emails that come from nursing and dieticians in regards to diet changes, • Maintain resident diet orders, nutrition records, and meal service accuracy, • Conduct meal rounds, assist with menu selections, and address resident concerns, • Monitor food quality, tray line accuracy, and ensure proper meal delivery, • Maintain systems such as resident databases and tray ticket programs, • Support inventory when needed, • Ensure compliance with sanitation, safety, and regulatory standards, • Assist with other duties and tasks in the kitchen and with the dietary team Qualifications: • Degree in Food & Nutrition or related field preferred, or 2–3 years of relevant experience, • Strong organizational, communication, and technical skills (Microsoft Office proficiency required), • Maintain professionalism, confidentiality, and respectful communication, • Promote a clean, safe, and welcoming environment Other Requirements: • Serv Safe certified a plus., • Be able to work in cooperation with other staff members., • Have an understanding of, affection for, and a desire to work with the aging. ABOUT THIS POSITION This is a Full-Time (40 hours) hourly position, paying $18-$20/HR based at The Actors Fund Home in Englewood, NJ. The successful candidate must be able to cover assigned shifts on a regular basis, including holidays, and should be available to cover vacations/call outs of other team members on occasion. TO APPLY Click the blue Apply button. A complete application will include a resume and salary expectations. ABOUT THE ACTORS FUND The Actors Fund is a national human services organization that fosters stability and resiliency, and provides a safety net for performing arts and entertainment professionals over their lifespan. Through offices in New York, Los Angeles and Chicago, The Fund serves everyone in film, theatre, television, music, opera, radio and dance with programs including social services and emergency financial assistance, health care and insurance counseling, housing, and secondary employment and training services. For more about Actors Fund Home, please visit: actorsfundhome.org. For more about Actors Fund, please visit: actorsfund.org. The Fund is an Equal Employment Opportunity Employer. Built into the value statement of Actors Fund is a commitment to embrace diversity and seek equity, inclusion and dignity for all. We celebrate our differences and strive to cultivate an environment of mutual respect.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). The Role We're seeking a Sales Operations Manager to empower our sales team with the tools, training, processes, and insights they need to succeed. This role sits at the intersection of sales, data, marketing, and operations—ensuring our sellers are enabled to maximize productivity, improve win rates, and deliver consistent messaging to prospects and customers. This is an in-person role that requires working onsite at our NYC office. What You'll Do Training & Development • Design and deliver onboarding programs for new sales hires, • Create ongoing training, certifications, and workshops to upskill reps, • Conduct call reviews, coaching sessions, and feedback loops to improve sales effectiveness Content & Resources • Develop and maintain sales playbooks, scripts, and competitive battle cards, • Partner with marketing/product to create and update sales collateral (presentations, one-pagers, case studies), • Ensure reps can easily access the right content at the right time in the sales cycle Process & Playbooks • Define and document consistent sales methodologies, qualification criteria, and stage definitions, • Optimize lead handoffs between SDRs, AEs, and CS, • Identify bottlenecks in the sales cycle and recommend improvements Technology & Tools • Administer and optimize sales tools (CRM, call recording, prospecting platforms, sales engagement software), • Drive tool adoption across the team and measure usage effectiveness, • Evaluate new tools and technologies to support sales efficiency Analytics & Insights • Track and report on KPIs such as win rates, conversion by stage, and rep productivity, • Build dashboards and provide insights to sales leadership, • Leverage data to guide training, process improvements, and strategyWho You Are, • Experience of having done individual sales ideally in a high-ticket D2C environment, • 1-2 years of experience as a sales manager, • 1–3 years of experience in sales enablement, sales training or sales operations, • Strong understanding of sales processes, methodologies, and buyer journeys, • Excellent communication, training, and facilitation skills, • High proficiency with CRM systems (HubSpot) and enablement tools (Gong, Outreach, Highspot, Seismic), • Data-driven mindset with the ability to analyze metrics and translate into actionable insights, • Proven ability to partner cross-functionally (sales, marketing, product, ops)Success in this Role Looks Like, • New sales hires are ramping up to productivity faster, • Sales teams use consistent messaging and playbooks, • Higher win rates and quota attainment, • Reduced friction in sales processes and tools, • Leadership has clear visibility into performance metrics For more information about our company, please visit our website: Inspira Education Group. Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description The Brooklyn Kindergarten Society (BKS) is the original “born in Brooklyn.” We were founded in 1891, and for 130 years, BKS has helped provide high-quality early childhood education to working families. BKS has grown up with the borough and continues to be a leader in equitable access to early childhood education. We provide full day, year-round academic experiences and care for children ages 2-5 years old. Our curriculum is play based and marries together reading, writing, movement and music, with STEAM (Science, Technology, Engineering, Arts, and Mathematics) learning. Our goal is to ensure that Brooklyn’s youngest learners have an equitable first educational step. JOB PURPOSE The Early Childhood Education Director will work to ensure implementation of the Creative Curriculum model by teachers throughout the school, as well as monitor all staff to maintain compliance with company policies and state regulations. Additional responsibilities include, but are not limited to: day to day center operations, including scheduling, classroom observations, staff training and development, curriculum development, implementation and assessment. The Director is expected to maintain all regulations consistent with NYC DOH licensing regulations and Article 47. SCOPE OF INFLUENCE • Preserves educational excellence through various modes of operation such as monitoring teaching staff for quality instruction, • Maintenance of center space through overseeing and keeping in accordance with DOHMH and DOE requirements to operate an Early Learn center KEY RESPONSIBILITIES AND ACCOUNTABILITIES Center Operations (Health and Safety, Compliance, Coaching, Curriculum Implementation) 90% • Understand the goals, objectives, and vision of BKS, • Supervise all Center staff (teachers, assistant teachers, teacher aides, cooks, assistant cooks, assistant bookkeeper, custodians), • Ensure full implementation of all aspects of Creative Curriculum, policies/procedures and tools with the goal of supporting all children to achieve school readiness goals. Provide ongoing coaching to teaching staff to support them in successfully fulfilling all aspects of their role, including but not limited to effective practices in the following: 1. CLASS™ Teacher-Child Interactions, 2. Learning Environments, 3. Curriculum and Lesson Planning, 4. Child Assessment, 5. Meeting All Children's Needs, 6. Working with Families, 7. Professional Growth and Collaboration, 8. Health and Safety • Conduct formal and informal observations of each teacher team and provide constructive and actionable feedback on a consistent basis, • Work with teachers to implement the child assessment system reliably, including understanding child outcomes data and using them to plan and individualize., • Actively participate in the recruitment of children to their individual center, which includes devising strategies to increase and maintain enrollment throughout the school year., • Collaborate with the Family Services Department to manage intake and placement of new children at the child care center., • Work in collaboration with the Director of Compliance to ensure city and state compliance., • Establish efficient record-keeping processes, including health logs, required DOHMH and DOE paperwork, family communication documents, • Spearhead staff accountability for promoting and ensuring child health and safety across all aspects of center-based programming, • Responsible for dealing with Dept. of Education and Dept. of Health (walk throughs, meetings, permits, renewals, budgets, etc.), • Responsible for attending monthly DASPC meetings; planning meetings with family service members and running reports to report to DASPC members, • Monitor food log and weekly menus in conjunction with Cook and Assistant Cook, • Assign daily work to Custodian, • Responsible for NYCHA ticket process for any repairs needed in the center, eventually training Custodian to take on responsibility, • Entering information into any DOE/BKS based systems JOB REQUIREMENTS • NYS Professional ECE Certification B-2, Valid NYS Permanent Certification B-2 or N- 6, Professional or Permanent Childhood Education (1-6), Prekindergarten-Grade 6 (P-6), • 2 years of experience working with kids under the age of 6, • Master’s in Early Childhood Education or related field, • Intermediate skills in Microsoft Office, Google Suite, and any and all external systems related to DOE, NYCHA and DOHMH systems Preferred Qualifications • Minimum of 2 years supervisory experience with at least 10 direct reports, • 2.5 minimum cumulative undergraduate GPA, • Experience working with low income populations and diverse cultures. Job Type: Full-time Pay: $80,000.00 - $85,000.00 per year Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Schedule: • Monday to Friday Work Location: In person

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and, • Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org. THE OPPORTUNITY Operating through Bronx Community Solutions (BCS), Bronx HOPE (Heroin Overdose Prevention Education) is a pre-arraignment diversion program being implemented in collaboration with the Bronx District Attorney’s Office, New York Police Department, Mayor’s Office of Criminal Justice, and several community-based health providers. The program provides meaningful engagement between arrest and arraignment to individuals in the Bronx issued a Desk Appearance Ticket (DAT) for possession of a controlled substance. This is an innovative, new effort to be smarter about policing and prosecuting addiction by responding to low-level possessions of controlled substances –especially opioids – with harm-reduction alternatives to conventional court proceedings that rely on jail or the threat of jail as the corrective measure. Bronx Community Solutions is seeking a Peer Supervisor, Bronx HOPE to provide supervision to the daily dispatch operations of the HOPE Program and to the team of Peer Specialists. The Peer Supervisor will assist with training, scheduling and dispatch operations to police precincts within established timeframes. Additionally, the Supervisor will manage all assessed individuals who are arrested for the possession and/or use of controlled substance and link them with appropriate services such as recovery support, harm reduction services, mental health care, crisis intervention, and more. Responsibilities include but are not limited to: Manage client's cases using Salesforce to track services, document case notes, monitor outcomes, and maintain accurate client's records in a fast-paced environment; Utilize Salesforce to coordinate client intake, referrals, follow ups, and reporting while ensuring timely and accurate documentation; Conduct outreach and engagement for District Attorney referral cases, perform client assessments, and deliver prevention recovery services through in-person, telephone, and virtual support; Collaborate closely with NYPD and the Peer Specialists staff to ensure response to precinct-level arrests are met at the appropriate time; Provide dispatch coverage, including response to NYPD dispatch calls and engagement with potential HOPE participants at the precinct; Help facilitate program referrals and assessments and manage the HOPE databases; Facilitate educational workshops in the community to spread overdose prevention education and facilitate ATI groups; Supervise and collaborate on the development of an initial action plan, including a thorough review of substance use-related issues; Participate in hiring and staff development, in collaboration with the HOPE Program Manager. Provide orientation and job training for HOPE Peer Specialists; Develop Peer Specialist work schedules and determine leave or vacancy coverage plans, in collaboration with the Program Manager; Provide constructive feedback to Peer Specialists based on direct observation of service delivery and review of service documentation for continuous quality improvement; Offer on-call supervisory coverage on a rotating basis and provide support to staff to address emergent or urgent issues they encounter in the field; and; Additional relevant tasks, as needed. Qualifications: The candidate should have a bachelor's degree and 2 years of relevant experience; or have an associate's degree and 2 years of relevant experience in advocacy, outreach and engagement, self-help, or recovery and 1 year of supervisory experience. Individuals with lived experience welcomed. Experience with integrated substance abuse assessment and treatment, motivational interviewing techniques, and stage-wise treatment required. CRPA (Certified Recovery Peer Advocate) preferred. Candidate will have knowledge of the principles and practices of harm reduction and the ability to communicate accurately, empathically and under time constraints. Experience using Salesforce, Microsoft Office programs, particularly Microsoft Word and Microsoft Outlook preferred. Must be available to work a flexible schedule as this position follows non-standard working hours including some Saturday and evening hours as needed in response to clients and staff needs. The candidate will have a knowledge of and openness to multiple pathways to recovery, including medication assisted treatment and harm reduction, feel comfortable working and collaborating with law enforcement, and demonstrate a commitment to client-centered service delivery. Bilingual (English/Spanish) preferred. Driver's license is required for this role. Position Type: Full-time, with flexible hours and a rotating weekend schedule. Bronx HOPE Program operates 24/7 – shift examples are 8:00 AM through 4:00 PM, 4:00 PM through 12:00 AM or 12:00 AM through 8:00 AM. Position Location: Bronx, NY Compensation: The compensation range for this position is $34.34 - $39.56 per hour, annually equivalent to $62,500 - $72,000 based on a 35-hour work week and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR cELr1UXZs2

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). The Role We're seeking a Sales Operations and Strategy Manager to empower our sales team with the tools, training, processes, and insights they need to succeed. This role sits at the intersection of sales, data, marketing, and operations—ensuring our sellers are enabled to maximize productivity, improve win rates, and deliver consistent messaging to prospects and customers. This is an in-person role that requires working onsite at our NYC office, 5 days a week. What You'll Do Training & Development • Design and deliver onboarding programs for new sales hires, • Create ongoing training, certifications, and workshops to upskill reps, • Conduct call reviews, coaching sessions, and feedback loops to improve sales effectiveness Content & Resources • Develop and maintain sales playbooks, scripts, and competitive battle cards, • Partner with marketing/product to create and update sales collateral (presentations, one-pagers, case studies), • Ensure reps can easily access the right content at the right time in the sales cycle Process & Playbooks • Define and document consistent sales methodologies, qualification criteria, and stage definitions, • Optimize lead handoffs between SDRs, AEs, and CS, • Identify bottlenecks in the sales cycle and recommend improvements Technology & Tools • Administer and optimize sales tools (CRM, call recording, prospecting platforms, sales engagement software), • Drive tool adoption across the team and measure usage effectiveness, • Evaluate new tools and technologies to support sales efficiency Analytics & Insights • Track and report on KPIs such as win rates, conversion by stage, and rep productivity, • Build dashboards and provide insights to sales leadership, • Leverage data to guide training, process improvements, and strategyWho You Are, • Experience of having done individual sales ideally in a high-ticket D2C environment, • 1-2 years of experience as a sales manager, • 1–3 years of experience in sales enablement, sales training or sales operations, • Strong understanding of sales processes, methodologies, and buyer journeys, • Excellent communication, training, and facilitation skills, • High proficiency with CRM systems (HubSpot) and enablement tools (Gong, Outreach, Highspot, Seismic), • Data-driven mindset with the ability to analyze metrics and translate into actionable insights, • Proven ability to partner cross-functionally (sales, marketing, product, ops)Success in this Role Looks Like, • New sales hires are ramping up to productivity faster, • Sales teams use consistent messaging and playbooks, • Higher win rates and quota attainment, • Reduced friction in sales processes and tools, • Leadership has clear visibility into performance metricsWhy you'll love Inspira, • Amazing people with a great vision and values, • Mission-driven team culture focused on student success, • Your work directly impacts the lives and careers of students across the globe, • Health, dental, and vision insurance, base plans 100% employer paid, • Flexible paid time off (PTO) and paid holidays, • 401(k) with company match For more information about our company, please visit our website: Inspira Education Group. Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description At Uncommon Schools, we believe that a strong employee experience helps create the conditions for students to thrive. As the Specialist, Employee Relations & Talent Strategy, you will play an important role in supporting employees and managers by responding to employee relations questions, managing key employment processes, and helping ensure our policies and practices are applied consistently. Working closely with colleagues across Talent Strategy, Human Resources, school teams, and Home Office departments, you'll help maintain critical systems, improve operational processes, and support learning and development initiatives. This role is ideal for someone who enjoys solving problems, providing excellent customer service, and managing multiple operational workstreams with accuracy and care. Responsibilities Employee Relations Case Management • Serve as the first point of contact for employee relations inquiries and cases, responding to questions and determining appropriate next steps., • Manage Tier 1 employee relations cases from initial intake through resolution, ensuring timely follow-up and documentation., • Review and respond to internal transfer requests and background screening escalations., • Manage employment authorization escalations and support visa sponsorship processes from initial request through legal filing while helping ensure compliance with employment requirements., • Conduct exit interviews with departing employees, summarize findings, and share insights with internal stakeholders. Employee Relations Operations & Compliance • Manage unemployment claims administration, monitor trends, identify potential financial risks, and recommend process improvements., • Maintain accurate employee relations data across employee relations and talent systems, including data entry, audits, reporting, and analytics., • Help ensure employee relations processes are completed accurately and consistently while maintaining confidential records., • Support reporting that enables the Talent Strategy team to monitor employee relations trends and outcomes. Talent Strategy Operations • Manage Talent Strategy and Employee Relations Zendesk queues by responding to staff and manager inquiries within established service expectations and routing requests as appropriate., • Maintain and update internal knowledge bases to ensure employees and managers have access to current policies, resources, and learning materials., • Support departmental administrative operations, including invoice processing, credit card reconciliation, and reimbursement requests., • Prepare and summarize employee relations data to support ongoing reporting and decision-making. Learning & Development Support • Provide operational support for learning and development initiatives., • Coordinate communications, organize training materials, prepare printed resources, and assist with room reservations and logistics for learning events.Qualifications Required Qualifications • 3–4 years of relevant experience in human resources, employee relations, talent operations, people operations, or a related field., • Bachelor's degree., • Experience communicating professionally with a variety of stakeholders through email, ticketing systems, or similar customer support channels., • Experience managing multiple workstreams while maintaining accuracy and attention to detail., • Strong organizational skills with the ability to handle confidential information appropriately., • Ability to collaborate effectively across teams and build positive working relationships. Preferred Qualifications • Experience using Zendesk or a similar ticket management platform., • Experience working with HR systems, case management systems, or employee data (such as HR Acuity and Workday)., • Experience supporting employee relations, HR operations, or compliance-related processes. Physical Requirements • Moderate physical activity, including standing or walking for extended periods, setting up materials, and carrying objects weighing up to 40 pounds., • Minimal travel, including occasional local travel or quarterly school visits. Not sure you meet every qualification? We encourage you to apply—we're excited to learn what you bring. Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation:The full compensation range for this role is $70,100-$82,500. Typically, new hires who fully meet all qualifications listed in the job description will start at $74,300. Starting compensation below this reflects candidates with less experience or qualifications. Offers near the top end of the range are reserved for candidates who significantly exceed the qualifications, bringing extensive experience and specialized expertise beyond what is listed. Compensation determinations consider relevant professional experience and tenure with Uncommon Schools. Additionally, because we value internal growth and tenure, current staff members are not subject to salary caps within this range. Work Environment: This role is based at Uncommon Schools’ Home Office located at 100 Church St, New York, NY. Team members are expected to work in person at least 3 days per week. Minimal local travel may occasionally be required. Benefit Highlights: • 19 days of paid time off, • 3 weeks of paid Winter and Summer org-wide holidays, • Comprehensive Health, Dental, and Vision insurance plans, • 403(b) retirement savings program + employer match, • Paid leave of absence options (parental, medical, disability, etc.), • Mental health and counseling support + wellness benefits, • Pre-tax flexible spending, dependent care, and health saving accounts *A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email recruitment@uncommonschools.org.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.What You'll Do The Endpoint Engineering team at CoreWeave manages end-user compute for all employees running macOS and Windows 11 — application deployment, patching, and configuration management to keep the environment secure and reliable. We're expanding that scope with a cloud-based VDI offering (Ubuntu and Windows 11) to meet growing customer needs. This role owns that expansion as the sole DRI for the Next Gen VDI platform: the remote-compute infrastructure powering hundreds of engineers, network operators, and support teams company-wide. You'll own everything from the underlying cloud infrastructure to the OS images running on it, delivering a secure, self-service, operationally excellent platform as CoreWeave scales. About the Role As the Systems Engineer for Next Gen VDI, you will own both the cloud infrastructure buildout and the OS lifecycle for CoreWeave's next-generation remote compute platform. This is a hands-on engineering role with end-to-end scope: you will design and stand up the platform from scratch—integrating Teleport, Okta SSO, audit logging, cost governance, and self-service tooling—and you will own the image pipelines, patch cadence, configuration management, and security agent stack that keep the fleet healthy. In this role, you will: • Design and deliver the end-to-end VDI platform architecture—covering cloud infrastructure, access controls, OS lifecycle, security posture, and network topology—and drive peer review and sign-off before build commences., • Integrate cloud infrastructure into CoreWeave's Teleport cluster: IAM node joining, RBAC role definitions, access policies per user persona, and break-glass/OOB node setup and validation., • Configure Okta SAML/OIDC SSO with MFA enforcement, session policy, and access review workflows for the VDI fleet., • Build and maintain the audit logging pipeline (cloud logging → CoreWeave SIEM), legal hold and forensic snapshot-on-demand workflows, and compliance-aligned session activity retention policies., • Own cost governance: implement instance tagging and cost center chargeback attribution, build idle detection and cleanup automation, and deliver self-service and admin portals for instance lifecycle management., • Own the Ubuntu LTS and Windows 11 base image pipelines—code-defined builds (Packer or equivalent), automated regression test suites covering agent health, network reachability, and security posture, versioned release promotion, and rollback procedures., • Write and maintain Chef cookbooks (or equivalent) for post-provision configuration: user setup, mounts, and toolchain., • Bake security and network agents (CrowdStrike, Netskope, BlastShield) and the PCoIP client/agent into Ubuntu and Windows 11 base images; own group/policy configuration, fleet enrollment, and alert routing., • Lead end-to-end integration testing (provision → auth → tool access → teardown) and platform security review prior to launch; remediate and drive sign-off., • Sustain steady-state operations: monthly patch releases, config management updates, infrastructure health checks, incident response, and user ticket triage., • Produce and maintain runbooks for image release, Teleport onboarding, break-glass procedures, and incident response.Who You Are, • Demonstrated experience operating and automating cloud infrastructure on AWS, Azure, or GCP—compute, networking, storage, IAM, and cost tooling., • Proficiency with Linux system administration (Ubuntu preferred) and Windows 11 endpoint management, including shell/PowerShell scripting, service configuration, package management, and log analysis., • Hands-on experience with infrastructure-as-code and configuration management tooling (Terraform, Ansible, Chef, Packer, or equivalent) in a production environment., • Experience integrating enterprise identity and access management solutions—Teleport, Okta, or comparable SSO/PAM/ZTNA tooling—including RBAC design and access policy definition., • Experience building and operating OS image pipelines: code-driven builds, automated regression testing, versioned release promotion, staged rollout, and rollback., • Familiarity with endpoint and network security agent deployment (CrowdStrike, Netskope, or similar), including bake-in to base images and policy configuration., • Strong scripting and automation skills (Python, Bash, or equivalent); comfort building internal tooling and self-service workflows., • Experience with observability and logging pipelines—log forwarding, schema definition, retention policy, and SIEM integration.Preferred, • Experience with Windows 11 image management, MDM/Intune enrollment, and patch management tooling., • Familiarity with PCoIP/HP Anyware or other streaming display protocols in a VDI context., • Experience with cost attribution, tagging strategy, and chargeback reporting in multi-tenant cloud environments., • Exposure to BlastShield or other zero-trust network access (ZTNA) solutions., • Experience with legal hold, forensic imaging, or compliance workflows in a cloud environment.Wondering if you're a good fit? We believe in investing in our people and value candidates who bring unique backgrounds—even if you don't check every box. Here are a few qualities we've found make someone successful on this team. If some of this describes you, we'd love to talk. • You love owning the full stack—you're as comfortable debugging a cloud routing issue as you are tracing why an agent isn't enrolling in an image build., • You're energized by greenfield work: designing from scratch, making defensible architectural choices, and building the operational playbook alongside the platform., • You think in systems: you anticipate how a patch cadence decision today affects upgrade friction two OS generations from now, across both Ubuntu LTS and Windows 11 release cycles., • You're an expert at security-conscious infrastructure—you don't treat compliance controls as an afterthought, you design them in.Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $207,000 to $275,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description About Perelman Performing Arts Center (PAC NYC) Following 9/11, the community and civic planning process that resulted in the World Trade Center master plan in 2003 envisioned a new performing arts center as one of the anchors of the site. The Perelman Performing Arts Center (PAC NYC) opened in the Fall of 2023. Within its three flexible and intimate performance spaces, PAC NYC produces and presents multiple projects in theatre, dance, music and chamber opera. Across each season, we seek to celebrate life and to affirm community in our location at the World Trade Center. Our mission PAC NYC's mission is to create connections by cultivating bonds between extraordinary artists and communities, with exemplary performances in active dialogue across the arts, and in our flexible, intimate spaces, inviting conversation and new relationships. Our art and our audiences reflect the dynamic energy of all five boroughs of New York City. We invite everyone to join us as we celebrate creative expression from around the world. PAC NYC is where the world trades ideas. The role PAC NYC seeks an organized, strategic, and highly collaborative Associate Director of Donor Events to lead the planning and execution of the institution's donor events program. As a senior member of the Development team, the Associate Director will oversee a robust portfolio of fundraising, cultivation, stewardship, and institutional events that deepen relationships with donors, corporate partners, foundations, trustees, and other stakeholders while advancing PAC NYC's fundraising goals. This position combines exceptional event management with financial oversight, donor strategy, and cross-functional leadership. The Associate Director is responsible for developing and managing event budgets, tracking fundraising progress toward revenue goals, leading complex planning processes across departments, and serving as a primary liaison with external partners and institutional stakeholders. Your key responsibilities Events Management & Fundraising • Plan, organize, and manage 20–30 donor events annually, serving as project lead with responsibility for planning, timelines, budgets, staffing, vendor management, and successful execution., • Serve as internal lead for PAC NYC's annual Gala and other signature fundraising events, coordinating planning, fundraising progress, RSVPs, seating, executive briefings, and internal workflows in partnership with external stakeholders., • Develop and implement event strategies that advance departmental fundraising priorities, donor cultivation, and long-term institutional relationships., • Manage, support, and mentor the Development Events Coordinator., • In collaboration with the Director of Development, establish fundraising objectives for assigned events and provide regular reporting on revenue progress, sponsorship commitments, ticket sales, expenses, and overall financial performance., • Cultivate prospective sponsors, table purchasers, and event supporters, working independently and in partnership with colleagues across Individual Giving, Institutional Giving, and Corporate Partnerships to secure philanthropic support for assigned events., • Identify and develop sponsorship and partnership opportunities that strengthen donor engagement while advancing institutional fundraising goals., • Lead internal and cross-departmental planning meetings, establishing agendas, documenting decisions, assigning responsibilities, and ensuring timely follow-through across all participating departments., • Serve as the primary liaison with external event partners, consultants, vendors, production teams, and institutional stakeholders to ensure coordinated planning and successful execution., • Oversee all event materials, including invitations, donor correspondence, executive briefing books, run-of-show documents, scripts, seating plans, vendor schedules, and production timelines. Budget Management & Financial Oversight • Develop annual event budget projections in collaboration with Development leadership as part of the department's annual budgeting process., • Create, monitor, and reconcile individual event budgets, ensuring expenditures remain within approved allocations while supporting fundraising objectives., • Track budget performance throughout the planning process, proactively identifying variances, recommending adjustments, and communicating financial updates to leadership., • Review vendor proposals, negotiate costs where appropriate, approve invoices, and oversee accurate financial reconciliation following each event., • Produce post-event financial analyses evaluating budget performance, fundraising outcomes, and return on investment. Reporting and Donor Intelligence • Track fundraising progress for assigned events, including sponsorship commitments, ticket sales, underwriting, and contributed revenue. Provide regular fundraising supports to leadership., • Analyze event performance and recommend strategies to strengthen fundraising outcomes and donor engagement for future events, • Oversee and guide the preparation of donor face sheets and leadership briefing materials for event attendees, ensuring accuracy, strategic relevance, and highlighting key donors and prospects for executive engagement., • Oversee production of accurate and timely donor research, attendance reports, and briefing materials in collaboration with Development Operations and Individual Giving., • Maintain accurate donor records, post-event analyses, attendance reports, and follow-up plans in partnership with Individual Giving and Development Operations to support ongoing cultivation strategies., • Perform other related duties as assigned or requested. What it takes to be successful in the role • 7+ years in donor and/or fundraising events management and execution., • Demonstrated experience leading cross-functional teams and managing complex stakeholder relationships., • Experience tracking fundraising performance and contributing directly to philanthropic revenue generation., • Supervisory experience managing staff and external consultants., • Ability to attend all assigned donor events, including evenings and weekends., • Strong interpersonal and relationship-building skills. Excellent written and verbal communication skills., • A team player who doesn't look at any task as too small., • Demonstrated experience developing and managing complex event budgets and financial reporting., • Ability to work under pressure and meet deadlines., • Proficiency in using donor databases and CRM software (e.g., Spektrix) to produce accurate lists, reports, and donor briefing materials., • Passion for the performing arts and a commitment to PAC NYC's mission. This position will remain open until a diverse and qualified pool of finalists has been identified. Compensation and Benefits Annual salary will range between $90,000 and $105,000 plus full benefits. Our benefits package includes health, dental, vision, life, accidental death and dismemberment and disability benefits, and self-insured dental, vision and health care and dependent day care flexible spending accounts. Full time employees are eligible for paid time off and 401K enrollment with employer match. We encourage you to apply At PAC NYC, we are committed to building a diverse and inclusive workplace. If you're excited by this role and the job description aligns with you and the work you are passionate about doing, please apply to the position. We encourage all applicants who are committed to contributing to an equitable and inclusive work environment to submit an application for a role with us without feeling like they need to meet every single qualification of the position, specifically people from traditionally excluded/marginalized groups. You might be the right candidate for this role, or for others that we're adding to our team. Our commitment to creating a diverse and equitable workplace Equal employment opportunity and a commitment to a diverse staff are fundamental principles at PAC NYC, where employment opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender identity, sexual orientation, age, national origin, citizenship, disability, veteran status or any other protected characteristic as established under law.

Job Description POSITION OVERVIEW: The Finance Manager will play a critical role in leading the financial operations of the Loew’s Jersey Theatre opening in fall 2026. Reporting to the General Manager and working closely with the HBSE Accounting and Finance team, he/she will be responsible for overseeing all accounting and finance functions, including day-to-day accounting, event settlement, budgeting and payroll. He/she will be partner with operations, entertainment, box office and production to maximize Theatre NOI. The ideal candidate will thrive in a dynamic, fast-paced environment while also providing a consistent source of accuracy and adaptability. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED, TO THE BELOW: General Accounting, Budgeting and Operations Support • Lead the accounting processes which ensure accurate & timely financial reporting, • Prepare detailed account schedules and maintain monthly account reconciliations, • Lead budgeting and forecasting for venue operations, • Review, research and process vendor invoices and Theatre payroll, • Review, maintain, and reconcile AR reports, spreadsheets, and files, • Review, analyze and record daily & weekly ticket sales, • Provide financial insights to leadership to support operational decision making, • Ad Hoc Accounting Projects Entertainment Finance • Attends Theatre events & assists with event settlements., • Develops and prepares event proformas, budgets, and forecasts., • Prepares post-event flash report and P&L statement., • Reconciles flash reports with general accounting ledger., • Maintains master show files to include all essential event reports & relevant correspondence (settlement, marketing, expenses, contracts, etc)., • Assesses the financial impact of events, providing financial and analytical recommendations to the General Manager and Booker., • Identities and evaluates potential opportunities for events (i.e., revenue maximization & optimization) and risk factors, as well as mitigation solutions. QUALIFICATIONS: • CPA Preferred, • Bachelor’s Degree in Accounting, • Preferred 1-5 years professional accounting experience, • Live Sports & Entertainment experience preferred, • Strong familiarity with basic GAAP fundamentals, • Proficient in Windows with strong Excel skills, • Knowledge of Microsoft Dynamics 365 or similar accounting software preferred, • Must be accurate and efficient with ability to meet deadlines, • Capable of working with all levels of management WORKING CONDITIONS: • Onsite work required at the Loew’s Jersey Theatre (Jersey City, NJ) and occasional work at Prudential Center/Newark offices, • Must be available for nights, weekends, and holidays per event schedule., • Travel up to 5% annually., • Must be able to lift up to 25 lbs. COMPENSATION AND BENEFITS: The pay range for this position at commencement of employment is expected to be between $100,000 and $125,000/year. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. This position will be an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The benefits package for the position may include the following subject to the terms of the then-in-effect Company policies, plan documents and other eligibility criteria: • Medical/Dental/Vision/Flexible Spending Accounts (all LGBT friendly), • Pretax Transportation Benefit, • Generous parental leave policies, • 401K (100% up to 5% is matched, after 1 year of service), • Generous Paid Time Off policies, • 13 Paid Holidays, • Other League & Partner Discounts Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #LD-DNP

Job Description Job Title: Director, Product Support Team: Systems Location: In-Person in Chicago (IL), Newark (NJ), or New York City (NYC) Employment Type: Full-time FLSA Classification: Exempt About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Product Support, who will play a key role in ensuring Braven’s systems and digital tools are effectively leveraged to meet programmatic goals. As the leader of the Product Support team, this role combines a thorough understanding of our program model with technical expertise in our digital products to ensure a strong user experience for Fellows, volunteers, and staff. Success in this role requires impressive problem-solving abilities, a proactive approach to identifying solutions, and a deep commitment to enhancing the user experience through continuous system and process improvements. The Product Support team serves as a key bridge between Braven’s users and the product development teams. Their efforts are crucial to our scaling efforts, as they ensure that any obstacles encountered by internal and external stakeholders are promptly and effectively addressed. This role is on the Systems team and reports directly to the Senior Director, Digital Product Management. What You’ll Do Oversee and enhance the user experience of our technology products for internal and external stakeholders (50%) • Supervise the daily operations of Braven Programming’s customer support, including overseeing the support ticketing process and ensuring timely and user-centered resolution of issues across all systems., • Support and improve escalation policies and procedures relating to the experience of users who engage with Braven’s products., • Oversee the planning and execution of product training required for both users and support staff, • Ensure comprehensive support documentation and resources for technology products and processes., • Collaborate with system owners, IT teams, and other stakeholders to escalate and resolve complex technical problems. Manage a team dedicated to addressing and resolving any problems users may encounter with a product (20%) • Manage, mentor, and support a team of 4 system administrators who oversee critical tech systems., • Ensure clear prioritization and division of labor across teammates, both weekly and quarterly., • Ensure that the Product Support Team has clear communication and meeting structures that enable strong collaboration and alignment across the various workstreams the team supports., • Ensure the team is equipped to handle incoming support requests, resolve technical issues, and provide high-quality system support., • Oversee team performance and implement professional development plans to grow technical and problem-solving skills., • Maintain a strong Product Support Team culture. Identify recurring issues, gauge the effectiveness of solutions, and continuously improve the overall support strategy (15%) • Review ticket trends in Jira Service Management to inform product development processes and training, as well as the Product Support team's development needs., • Define and monitor key performance indicators for our digital products., • Incorporate user feedback and user-centric design principles into product development., • Collaborate with internal product users (Regional teammates) through regular touchpoints to surface user needs and gauge the effectiveness of product development solutions. Serve as a critical contributor to product development projects at Braven (10%) • Serve as a project contributor on scrum teams, focused on supporting new features or product launches with testing, quality assurance, training, documentation, and support., • Collaborate with Product teammates as well as our Systems team to shape, support, and test changes to our systems., • Serve as a project consultant for other Braven projects needing Product Support capacity, supporting user story drafting and clarity, prioritization, and directly contributing to work as needed. Other duties as assigned. (5%) Requirements Minimum Requirements • Bachelor’s Degree, • 5+ years of Customer Experience or Product Management experience in a technical support context Preferred Qualifications • 5-7 years of demonstrated excellence in customer service, customer success, and/or help desk support, as well as in project, program, or event management, • Demonstrated success in managing a team of technical support specialists, administrators, or similar roles, • Proficiency in Google Suite, Slack, Zoom, • Proficiency in Atlassian Products, including Jira Service Management, Confluence, and Jira Work Management, • Proficiency in Salesforce, Excel, Tableau, Canvas (or another Learning Management System), • Experience with Form Assembly, Campaign Monitor, Mogli, • Strong understanding of system administration, ticketing processes, and user support best practices., • Proven ability to develop training materials and empower non-technical users., • Skilled at identifying recurring issues, improving processes, and implementing system enhancements., • Exceptional problem-solving, communication, and collaboration skills., • Exemplification of Braven’s core values., • Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Chicago (IL), Newark (NJ), or New York City (NYC), • Expected to travel ~15% for meetings and other in-person gatherings, • Ability to work some evenings and weekends to support both virtual and in-person Braven events Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners, • Reference Checks Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $76,000 - $94,900 in Chicago and $83,600 - $104,400 in New Jersey and New York. This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, exempt, and benefits-eligible position. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Location We gather in the office two to three days a week. Therefore, we require teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, Newark, or New York City. Each teammate can use at least two flex days per week of their choosing to work remotely. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description Job Title: Director of Facilities & Operations Reports To: Regional Vice President Location: The Heights at Montclair State University, Montclair, NJ Compensation: $115,000.00-$125,000.00 per year and a comprehensive benefits package FLSA Status: Exempt Company Information Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university. Summary The primary responsibility of the Director of Facilities & Operations is the overall maintenance and custodial of The Heights at Montclair State University in Montclair, NJ. Areas of responsibility include, but are not limited to, fiscal oversight, hiring/training/supervision of maintenance and custodial team members, capital planning, development/implementation and oversight of all maintenance, cleaning, and preventive maintenance plans, and close collaboration with campus partners to create and maintain a satisfactory housing experience for residents in the community. Primary Responsibilities: • Seamless Assimilation: Provide leadership, development and program management for residential community integrating it into the institutional culture, • Point Person: Represent and provide communication about the residential community to University, owner, auditors, state/county/city housing stakeholders, and corporate staff., • Client Relations: On site coordination, communication and liaison with the University; more specifically, Residential Education and Services, Student Affairs, Finance and Treasury, University Facilities, Auxiliary Services/Dining Services, Fire Safety, University Police, Parking Services, University and Community Relations, etc., • Accountability: Assume accountability for the management and administrative operation of the residential community including office management, staff supervision, and facility management., • Supervision: Directly supervise one Assistant Director for Facilities and one Maintenance Supervisor. Oversee supervision of subordinate employees in the areas of Maintenance and Operations; responsible for the overall direction, coordination, and evaluation of these units. Carry out supervisory responsibilities in accordance with the organization's policies and applicable state and federal laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; maintaining personnel documentation and process bi-weekly payroll employees., • Human Resources: Oversee human resource functions such as benefits, workers compensation claims, payroll processing, hiring, training and evaluating for direct and indirect reporting staff., • Emergency Response: Available for emergency response at all times (unless arrangements are made with supervisor); Support of after-hours duty staff, which may include response expectations at site., • Reporting: Distribute regular status reports about the residential community including a weekly operations report, weekly licensing report, and collaborative reporting with the University for collections, occupancy, and subordinated expenses; also includes bi-annual furniture, fixture, and equipment report and tracking; providing prompt and thorough documentation for incidents that may create liability., • Budgets: Manage operating and capital budgets. Includes developing annual budget proposals, presenting budgets to University and Owner for approval, ensuring all expenditures fall within budget expectations, planning for unexpected expenses, tracking and approving expenditures, accounts payable functions, submitting monthly budget variance explanations, and communicating with corporate accountant., • Accounts Payable: Provide oversight of the accounts payable area including processing invoices for payment, tracking expenditures, containing costs and providing reports regarding expenditures., • Contracts: Manage vendor/contractor relationships including negotiating for the most cost effective and high quality services and monitoring vendor activities for contract compliance., • Facilities’ Programs: Oversee facility management program including an active preventive maintenance program, promoting a culture of sustainability, a responsive maintenance ticket system with low call back volume, a well-regulated housekeeping and grounds-keeping program, inventory control and asset management, and ongoing quality improvement efforts., • Turn(s): Manage annual “turn” of apartments between contracts including assisting institution in conducting an efficient and student friendly move in/move out processes., • Service Delivery: Design and implement effective systems and processes so excellent customer service is provided., • Other duties as assigned. Supervisory Responsibilities Manages subordinate supervisors who supervise employees in the areas of Maintenance, Custodial and Operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications An ideal candidate will have strong experience in financial reporting, facilities management/maintenance and capital planning, marketing (print, online, social media and events), managing housing contracts/assignments, accounts receivables/payables and feels comfortable and is fluid in social media platforms. Has excellent verbal and written communication skills to interact with campus partners, students, staff, families, and community members are needed. Effective time management, attention to detail, and the ability to manage competing priorities will be necessary for success too. Required Minimum Qualifications: • Bachelor’s degree., • 7+ years in student housing operations, property management, facilities management., • Previous experience in operations including budget, personnel, analyzing data, report generation, business administration processes, facilities management, and budget management., • Strong communication and interpersonal skills with the ability to collaborate effectively with students, staff, and campus partners., • Proficiency with Microsoft Office, student housing management software and work order management systems., • Ability to operate standard office equipment (e.g., copier, computer, telephone)., • Experience supervising full-time staff., • Strong attention to detail and organizational skills., • Ability to manage multiple tasks and competing priorities in a dynamic environment., • Ability to lift and/or move up to 35 pounds. Preferred Qualifications: • Master’s degree preferred in higher education, student personnel, business administration, facilities, project management or a related field., • Knowledge of building systems such as chilled water HVAC systems, fan coil units, building automation control systems, rooftop outside air units, etc., • Experience in the implementation of capital projects, development of maintenance reports and presentation of results to constituents, and experience in student or multi-family housing or in a higher education environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level in the work environment is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not employment contract. Salary commensurate on experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.

Job Description We are a full-service marketing and advertising agency that marries the human stories of our clients with storytelling, art, data, and conversations that are smart and compelling. That's Serino Coyne. We believe in the transformative power of a shared live experience. No matter where people buy a ticket – the theater, an attraction, a museum – we're there because we know what it takes to connect creators with seekers. We are makers and thinkers, analysts and storytellers, artists, and filmmakers. We make meaningful connections that inspire. We create. We innovate. We nourish. Our employees are our best investment. We value and celebrate each person's worth, purpose and identity because that's how our family flourishes. An inclusive and diverse workplace is a powerful workplace, and we strive to reflect and support equity and opportunity in all we do. We're continuously learning and improving because that's how thoughtful change happens. We are seeking a Senior Manager to oversee ticketing and pricing strategy, sales data analysis, and industry research for clients including Broadway shows, Off-Broadway shows, and cultural institutions across New York City. This candidate should possess a unique combination of sales acumen, ticketing skills, and analytical thinking to support ticketing for clients both on a strategic level and a tactical level. A successful candidate for this position will be able to make data-driven recommendations using sales data, effectively communicate those recommendations to internal teams and external clients, implement ticket programming and optimizations, and accurately measure results overtime. JOB RESPONSIBILITIES • Ticketing & Pricing Strategy, • Oversee all sales and ticketing responsibilities for Serino Coyne clients, including pricing & inventory management, ticketing operations, and sales strategy., • Create, submit, and revise programming to support all aspects of ticketing (regular dynamic and variable pricing adjustments, performance scheduling, special promotions, distribution management, group sales, etc.)., • Recommend optimizations to pricing and inventory management based on sales trends to maximize yield., • Manage day-to-day relationships with all sales channel partners, box offices, theater owners, ticketing entities, and show representatives to implement ticketing tactics and strategies., • Data Analysis & Insights, • Lead and support sales analysis for client productions, making data-driven, strategic recommendations on pricing models, ticket programming and distribution against revenue goals and projections., • Effectively use sales data to anticipate trends and tell a story through clear, effective reporting and/or presentations -- translating complex data into clear, actionable strategies., • Collaborate with interdepartmental teams to make integrated recommendations across traditional media, digital media, marketing partnerships, social media, and more based on sales trends., • Create and distribute daily and weekly reporting as needed., • Industry Research & Expertise, • Cultivate a deep understanding of the Broadway and live entertainment industries, seasonal variables, and the competitive landscape to be a resource for both clients and agency teams., • Oversee the analysis of competitive landscape tracking., • Monitor industry trends across Broadway, live entertainment, and tourism using internal databases and external reporting., • Create and/or manage the analysis of post-trip surveys, other quantitative surveys, or qualitative research studies as needed. JOB REQUIREMENTS • 5 to 8 years of experience in relevant, data-driven ticketing roles., • Experience with ticketing within the live entertainment industry required. Specific experience with ticketing systems regularly used on and off-Broadway (STAR/Telecharge, Nliven/Broadway Direct, Tessitura, Ticketmaster, Audience View) a plus., • Advanced Microsoft Excel skills are required (Macros & VBA, SUMIFS, XLOOKUP, PivotTables, charting, etc.). Experience with other data analysis or business intelligence tools (SQL, R, Python, Power BI, Tableau, etc.) a plus., • Strong mathematical skills, analytical skills, and financial acumen required., • Ability to be available evenings and/or weekends as needed required., • Proficiency with marketing or advertising, including media planning and digital media metrics, a plus., • Proficiency with qualitative and/or quantitative research a plus., • Meticulous attention to detail and organizational skills required., • Ability to collaborate seamlessly and effectively across disciplines and departments required., • This is a client-facing role: excellent communication skills (written, in-person, and presenting to large groups) are required.Annual Salary$80,000—$95,000 USD

Job DescriptionWhy NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. AS A BUSINESS DEVELOPMENT REPRESENTATIVE YOU WILL HAVE THE OPPORTUNITY TO: • Drive incremental sales pipeline and support existing customer requests, • Work with the AWS Marketing and sales team to build and execute ABM Campaigns with prospects, aligned to AWS co-sell and ACE (APN Customer Engagements) motions, • Follow up and create relationships with our AWS, Amazon Connect, and Salesforce Partner networks, • Work closely with the sales team to manage the life cycle of a client and/or opportunity, and accurately track customer interactions, accounts, contacts, and updates in Salesforce, • Use prospecting strategies to lead initial outreach to prospects, • Identify the needs and challenges of the prospective customer, • Schedule discovery meetings for sales representatives and prospects, • Contribute to the ongoing development of the BDR program at NeuraFlash by introducing fresh and innovative ideas for engaging our customers and partners, • Support Partner Communications by writing BASHOs and executing follow up on partner marketing emails, • Log and track meetings and opportunities generated from BDR follow up in Salesforce, • Be an impactful team member of the sales organization QUALIFICATIONS:, • Bachelor's Degree or equivalent relevant experience, • Familiarity with Salesforce CRM and AWS, • 1-3 years of sales, business development, or inside sales experience (preferably in AWS, SaaS, or Salesforce ecosystem), • Hunter mentality and driven to find key stakeholders and new business opportunities, • Competitive nature and confident demeanor- we want someone who is not afraid to speak with high level customers!, • Passion for contributing to the growth and overall success of the business, • Track record of being a high achiever in past organizations (school, past work experience, volunteering, athletics, etc.), • Required to work from our NYC office at least 3x/week Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team., • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients., • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done, • Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small., • Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.

Job DescriptionCompany Description WHO WE ARE fresh is a global skincare brand within the LVMH Group, headquartered in New York City. We emphasize the look, feel, and scent in every product, transforming skincare into an elevated, sensual experience. Our collection of skincare, lip care, bodycare, and fragrances are available in 16 countries, across our fresh boutiques and digital channels, specialty and department stores, and more. We are an organization of curious creators who embrace innovation, optimism, and always keep our customers at the forefront. With a pioneering spirit, we are empowered to challenge the status quo and use our authentic voice to do the right thing for our people, our brand, and the environment. Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us. MAIN JOB OBJECTIVE Fresh is seeking a Senior Financial Analyst (Associate Manager level) to join our Operations Finance team and help elevate our product costing, COGS visibility, and operational reporting. You will own key processes across costing, month‑end close, and analytics while helping build a more scalable, data-driven finance function. This is a great opportunity for someone who thrives in hands‑on environments and wants to grow in a fast‑moving operations finance role. Job Description JOB RESPONSIBILITIES • Support Operations with inventory, scrap visibility, and CAPEX tracking, • Analyze PPV, overhead absorption, freight, scrap, and SKU-level variances, • Work with Purchasing on vendor costing and direct purchase scenarios, • Support new product cost development from concept to launch, • Partner with Marketing on costing targets and promo financials, • Assist with budget/forecast cycles (R0/R1/R2) and actual vs. budget performance reviews, • Prepare close journals and eventually lead components of month-end close, • Own product BOM costing accuracy (costs, quantities, scrap assumptions), • Manage cost activations, price uploads, and standard cost revaluations, • Maintain and improve COGS, margin, and SKU reporting Systems & Technical Skills • ERP: Microsoft Dynamics 365 (preferred) or SAP/Oracle, • Analytics: Power BI or Tableau, • Data Tools: Advanced Excel (pivot tables, Power Query, modeling), basic SQL a plus, • Manufacturing Finance: Standard costing, BOM structures, COGS/variance frameworks Physical Requirements • Must be able to remain in a stationary position on average of 7.5 hours/day, • Light to moderate lifting may be required, • While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboardAdditional Information WHAT WE OFFER YOU Training & Development and Culture • Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development, • Opportunities for networking and building relationships with LVMH Community and Network, • Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups Mental Health Support • Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP), • Free 24/7 confidential mental health support Paid Time Off and Flexibility • Flexible paid time off policy inclusive of Summer Fridays Fertility and Family Planning • Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment, • Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility, • Travel & lodging for those who can’t access care, • Back-up dependent Care and Tutoring Fresh and LVMH ‘Perks’ and Discounts • Fresh In-Store Discounts and Gratis, • LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc., • Pre-Tax Commuter Benefits through Wage Works, • Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home) Health Care • Medical, dental and vision Retirement and Additional Benefits • 401k with Company Match + Additional Employer Contribution at eligibility Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories. The salary range for this role is $85,000 - $105,000 USD. This role is based in Jersey City, New Jersey.

Job DescriptionOur mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Reporting to the VP, IT and partnering closely with IT Support, IT System Engineering, and cross-functional leadership, the IT Strategy and Operations Manager will lead IT strategy and operations execution across the organization. This role is highly cross-functional and impact-driven, with an initial focus on establishing operational excellence through data-driven insights, standardized metrics, and scalable operating practices to improve service delivery, communication, project visibility, and overall end-user experience. This is a full-time position that is fully remote with the option of being based in our New York City office. Travel is [Insert travel requirement, e.g., not required / required quarterly for team alignment]. What you'll do: • Deeply analyze existing IT service performance metrics and establish baseline team-level metrics across service delivery, support quality, system reliability, and operational health., • Define and implement standardized IT operations metrics (e.g., uptime, ticket resolution, SLA compliance) and dashboards across IT teams to enable consistent measurement and transparency., • Partner with IT leadership to ensure metrics are actionable, aligned with business outcomes, and used for the creation and update of OKRs, QBRs, and MBRs to senior leadership., • Review and streamline the current IT operating cadence (including change management, incident response, project planning, and post-mortems) to reduce overhead and increase team autonomy., • Operationalize consistent rhythms and project management (e.g., quarterly planning, sprint planning, stakeholder meetings, operational reviews) while allowing for team-level flexibility., • Assess current IT service management (ITSM) processes, identifying gaps and risks impacting system reliability, support availability, and end-user satisfaction., • Partner with Security and cross-functional business units to drive adoption of IT best practices, tooling, and co-created solutions., • Identify opportunities for automation across IT support and infrastructure workflows (e.g., provisioning, monitoring, troubleshooting) to reduce manual effort and operational toil., • Champion continuous improvement initiatives that improve IT staff efficiency, ensure practices scale effectively, and reduce escalations and friction for end-users. What success looks like: • Standardized IT service metrics, policies, and procedures are adopted, trusted, and consistently reported across all teams., • Streamlined and consistent IT operational rhythms that enable faster, more predictable service and project completion within target timeframes., • Measurable improvements in support metrics (e.g., ticket response/resolution times, SLA compliance, and system uptime) resulting from ITSM, change management, and automation enhancements. What you'll bring: • 5+ years of experience in IT operations with a strong background in project management, service management metrics (e.g., SLAs, KPIs, OKRs), and technology execution at scale., • Proven ability to define metrics, analyze data, and drive meaningful change based on insights., • Excellent stakeholder management and influencing skills across IT, business, and leadership levels., • A proactive approach to building structure, operating in ambiguity, and establishing scalable practices where they do not yet exist. Nice to have: • Hands-on experience with IT Service Management (ITSM) tools, with a strong preference for the Atlassian toolset (Jira, Confluence, Jira Service Desk). The target base salary range for this position is $147,800 - $164,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionRole Organization Role Title: Endpoint Services Specialist Division - Center - Team: Service Operations Reporting to: Endpoint Services Manager Company Overview At NetCov, we specialize in delivering cutting-edge IT and cybersecurity solutions designed to protect and optimize the digital infrastructure for the industries we serve. We differentiate ourselves from our competition through our deep and intimate knowledge of our customers’ business. About the Role The Endpoint Services Specialist is responsible for the preparation, deployment, and lifecycle support of endpoint devices across client and internal environments. This role ensures workstations and related endpoint technologies are configured, secured, and delivered according to NetCov standards and client requirements. Endpoint Services Specialists execute device provisioning, configuration, and refresh activities while maintaining quality, documentation, and operational consistency. The role works closely with Endpoint Services Technical Leads, Service Desk teams, Procurement, and Platform & Automation teams to ensure endpoint deployments are completed accurately and efficiently. This position plays an important role in maintaining device readiness, supporting endpoint-related service requests, and contributing to scalable and repeatable endpoint deployment processes. Accountabilities Primary Accountability 1: Endpoint Device Provisioning & Deployment • Stage, configure, and deploy endpoint devices using standardized deployment processes and tooling., • Build and provision devices using modern device management platforms (e.g., Microsoft Intune, Windows Autopilot, Jamf)., • Ensure devices are configured according to client-specific standards, security requirements, and deployment documentation., • Validate operating system integrity, application availability, and system functionality prior to deployment., • Coordinate with internal teams to ensure devices are ready for onboarding events, refresh cycles, or client deployments Primary Accountability 2: Endpoint Software and Application Deployment • Install and configure operating systems, standard applications, and client-specific software packages., • Apply system updates, patches, and security configurations during the deployment process., • Assist with application installation and configuration troubleshooting prior to device delivery., • Support application packaging and deployment processes in collaboration with the Endpoint Services Technical Leads. Primary Accountability 3: Quality Assurance & Deployment Validation • Conduct quality assurance checks on endpoint builds to ensure compliance with NetCov and client standards., • Identify and resolve configuration or deployment issues prior to device shipment or delivery., • Document and escalate recurring issues to Endpoint Technical Leads to support continuous improvement of deployment processes., • Assist in refining endpoint deployment procedures to increase efficiency and reduce failure rates. Accountability 4: Endpoint Inventory & Asset Lifecycle • Support asset tracking and documentation for devices staged or stored within the NetCov warehouse., • Update asset records and maintain accurate device lifecycle documentation during build, shipment, and return processes., • Assist with inventory organization, labeling, and device preparation for shipping., • Ensure proper documentation of device serial numbers, asset tags, and client allocation records. Accountability 5: Shipping, Logistics,& Device Handling • Prepare devices for shipment including packaging, labeling, and coordinating delivery logistics., • Support device return processing, refurbishment preparation, and decommissioning workflows., • Follow established chain-of-custody procedures to ensure secure handling of devices throughout deployment and return processes., • Maintain organized staging areas for incoming and outgoing equipment. Accountability 6: Endpoint Support Collaboration • Assist Service Desk teams with endpoint-related support requests and troubleshooting when required., • Respond to internal tickets related to device builds, configuration adjustments, or deployment issues., • Escalate complex endpoint issues to Endpoint Technical Leads or the Endpoint Services Manager., • Maintain clear documentation and ticket updates to ensure visibility into device deployment progress. Accountability 7: Security, Compliance & Risk Alignment • Maintain accurate documentation for endpoint build procedures, client configuration requirements, and deployment workflows., • Provide status updates on assigned build tickets, deployment projects, and endpoint tasks.• Contribute feedback to improve endpoint deployment processes, automation opportunities, and operational workflows., • Support knowledge sharing within the Endpoint Services team to improve consistency and operational efficiency.Knowledge, Skills, and Abilities (KSAs) Required Problem-Solving and Time Management: • Ability to diagnose and resolve endpoint configuration or deployment issues efficiently, • Experience using troubleshooting tools and standard technical diagnostic techniques., • Strong organizational skills with the ability to manage multiple device builds and tasks simultaneously., • Ability to follow documented procedures while maintaining accuracy and attention to detail. Communication and Interpersonal Skills: • Strong written and verbal communication skills when coordinating with internal teams and clients., • Ability to clearly document technical configurations and deployment activities., • Commitment to delivering a positive client experience through accurate and timely device preparation., • High attention to detail to ensure proper asset documentation and ticket updates. Technical Competencies Qualifications and Experience: • 1–3 years of experience in endpoint services, workstation deployment, or IT support within an MSP or enterprise environment., • Experience with Microsoft Windows operating systems (Windows 10/11); macOS experience is a plus., • Familiarity with endpoint deployment and device management tools such as Microsoft Intune, Autopilot, or Jamf., • Experience with workstation imaging, device staging, or endpoint provisioning processes. Preferred Qualifications: • Familiarity with MSP tools such as Halo PSA, ConnectWise PSA, or RMM platforms., • Experience supporting device refresh initiatives or large-scale endpoint deployments., • Entry-level industry certifications such as CompTIA A+, Network+, Microsoft certifications, or similar. Role Logistics • This is a full-time position, • Standard hours based on defined business schedule; however, occasional availability outside of these hours may be required to support urgent client needs, time-sensitive escalations, or seasonal project demands., • Flexibility is expected during high-priority events or emergencies, and advance notice will be provided whenever possible., • This role requires 5 days a week working in-office

Job DescriptionSalary: Negotiable based on experience As the Field Supervisor you will utilize your extensive field experience, skills, honesty, and work ethic to better Mico Cooling Corp. for its clients and employees. Work in close conjunction with Operations Manager to ensure the continued success and profitability of the company. This position is primarily field based with office work as needed. Successful candidate MUST HAVE AT LEAST 8-10 YEARS of related field experience in HVAC/R and have the ability to successfully pass a fingerprint and background check. HVAC/R Field Supervisor Role: • Primary responsibility of field HVAC/R and cooking equipment personnel., • Authority to hire, reward, discipline, and terminate field personnel as needed for the good of the company., • Primary responsibility to ensure manpower needs for service and maintenance work., • Responsibility to ensure after hours/weekend calls are completed in a prompt and efficient manner, • Work with installation/job department on manpower, material, and equipment needs to ensure timely completion of all company work., • Responsible for continued training/education of technicians, • Review callback and incomplete ticket reports with technicians to assist them in bettering their skill level and performance., • Assist in creating and upholding company policies and procedures., • Address callbacks with technicians., • Assist in on call scheduling, responsibilities., • Perform performance reviews every year for each technician. Perform 90 day review if promised., • Works with management team to ensure client satisfaction.

Job Description ORGANIZATION SUMMARY: The internationally renowned Mark Morris Dance Group (MMDG) has received "highest praise for their technical aplomb, their musicality, and their sheer human authenticity." (Bloomberg News). Founded in 1980, the Dance Group performs the repertory of choreographer Mark Morris, hailed as the "the most successful and influential choreographer alive, and indisputably the most musical" (The New York Times), whose work is acclaimed for its ingenuity, musicality, wit, and humanity. Live music and community engagement are vital components of the Dance Group. It has toured with its own musicians, the MMDG Music Ensemble, since 1996, and regularly collaborates with orchestras and opera companies around the world. In addition to 12 full-time dancers, the organization currently employs approximately 200 full-time, part-time and seasonal employees. In the heart of the Brooklyn Cultural District, the Mark Morris Dance Center, founded in 2001, is the hub of dance and music education in Brooklyn. The nine-studio building provides affordable classes in multiple genres for people of all ages, levels, with and without disabilities, accompanied by live music. The studios, a performance space, a Wellness Center, and ancillary spaces are all available to the community and to nonprofit organizations at subsidized rates. MMDG's Community Education Programs partner with public and private schools and community centers to provide customized classes. MMDG also offers customized dance workshops for persons with Parkinson's disease. MMDG programs in NYC and worldwide engage over 100,000 people annually. Propelled by core values of community, access, excellence, and creativity, MMDG is committed to ongoing equity, diversity, and inclusion work to ensure its programs are welcoming and accessible to all. The Mark Morris Dance Group is seeking a Director of Marketing and Communications to strategically advance our visibility, reputation, and audience engagement. The Director is responsible for promoting the Mark Morris Dance Group's performing company, Dance Center, Dance for PD, school, and community programs. This position will play an integral role in ensuring the organization's brand is effectively communicated to diverse audiences, including ticket buyers, donors, students, community members, press, presenters and other industry professionals. As a member of the senior leadership team, the Director collaborates closely with the Executive Director, Chief Financial Officer and Director of Development to align marketing efforts with institutional goals. The Director will also lead external communications, represent the organization publicly, and play a key role in driving messaging for major initiatives. Reporting to the Executive Director, this role manages branding, content strategy, digital and print communications, advertising, public relations, and audience development initiatives. This role oversees a team of three to four staff members, including a Marketing Manager, Creative Content; Marketing and Digital Engagement Associate; Dancer Social Media Liaison and external consultants. Key responsibilities include but are not limited to: Strategy and Leadership • Develop and implement a comprehensive marketing and communications strategy to enhance local, national, and global awareness of the organization's mission and programs., • Communicate regularly with the Executive Director and department heads to align marketing strategies with institutional priorities., • Collaborate closely with the Development Department leveraging marketing strategies to design and execute integrated campaigns that build and diversify the organization's base of support, strengthen donor relationships, and drive philanthropic engagement., • Lead and mentor a high-performing marketing team, providing strategic direction, professional development, and performance management., • Promote a culture of collaboration, innovation, and creative thinking, encouraging the team to experiment with new strategies to stay motivated and bring fresh ideas to the table., • Oversee and manage the marketing budget, effectively allocating resources to achieve marketing goals within budget., • Develop and implement crisis communication strategies to safeguard the organization's reputation and ensure clear, transparent messaging during challenging periods internally and externally. Audience Development and Revenue Growth • Drive audience development, engagement, and revenue growth by creating and managing marketing campaigns for performances, education programs, and community engagement initiatives., • Develop and execute strategies to support the recruitment and retention of students across all education programs., • Partner with the Development Department to enhance audience engagement through targeted email automation, segmentation, and personalized donor journeys that drive sustained support and increased giving., • Support Artistic department and booking representative in the active promotion of the Mark Morris Dance Group and Music Ensemble to presenters, venues, and festivals, leveraging marketing materials, media campaigns, and strategic partnerships to expand performance opportunities., • Advise, assist, and support presenters in their efforts to sell tickets to MMDG performances. Marketing Execution and Content Development • Manage all marketing efforts, including digital and social media advertising, SEO, and email marketing., • Lead brand management efforts, ensuring consistent messaging and visual identity across all digital and print communications., • Develop and implement comprehensive social media strategies to drive engagement, visibility, and community connections, including influencer and partner collaborations., • Oversee content creation and media production, collaborating with designers, photographers, videographers, and copywriters to develop compelling storytelling materials., • Leverage marketing and development automation tools to streamline campaigns and enhance personalization at scale., • Create and execute inclusive, culturally responsive, and accessible marketing strategies to engage a diverse audience., • Lead e-commerce marketing strategies, including online merchandise, Digital Dance Center, and virtual offerings. Data, Analysis, and Innovation • Track, analyze, and report on campaign performance; use data-driven insights to optimize strategies and improve outcomes., • Implement testing frameworks (A/B testing and multivariate analysis) to continuously refine campaign strategies and ensure marketing initiatives deliver optimal results., • Collaborate with cross functional teams—including IT, operations, and program leads—to ensure marketing technology and initiatives are fully integrated and support overall organizational objectives., • Monitor industry trends in arts and culture to ensure the organization's offerings remain relevant, competitive, and community focused., • Conduct surveys and gather feedback from constituents to evaluate and enhance programming, ensuring offerings meet community needs and align with organizational goals., • Oversee the ongoing integration of Salesforce, consolidating audience, donor, and participant data from multiple platforms. Partnerships and External Relations • Develop strong relationships with press and external partners to maximize coverage and visibility., • Manage external consultants and vendors, including PR/media firms, digital agencies, freelance designers, and content creators. Supervisory Responsibilities: • Yes Minimum Education & Experience Requirements: • 8-10 years of marketing experience, preferably in the cultural or performing arts sector., • Proven expertise in branding, digital marketing, audience development, and content strategy., • Strong background in campaign management, media relations, and storytelling., • Experience with Salesforce (or other) CRM systems, Marketing Cloud Account Engagement, email marketing platforms, Google Analytics and other digital metrics platforms, and SEO., • Demonstrated ability to leverage data and analytics tools to measure campaign performance and inform strategy., • Proficiency in Microsoft O365, MS SharePoint, Google Workspace and WordPress (or similar tools). You will be successful in this role if you: • Are an Outstanding Leader – You have an inspiring creative vision and see obstacles as opportunities. Once you have a goal in sight, you are dedicated in your pursuit. You thrive on continued learning and professional development., • Have Launched New Programs and Initiatives – You know the ins and outs of audience/customer-base segmentation and development. You have a track record of significantly growing fans or customers., • Have a Strong Aesthetic Sensibility – You have a great eye for design and understand how to support and interpret the artistic director's aesthetic and vision., • Are an Extraordinary Project Manager – You are incredibly organized and can manage multiple initiatives, keeping the larger group on track to meet deadlines., • Love our Work and Align with our Core Values – You're inspired by the ways in which we celebrate our diverse community, pursue excellence in all that we do, advance access, exposure and opportunity to dance and music, and cultivate creativity. You've seen a show or taken a class, and you're hooked! SCHEDULE: This is a full-time, exempt position that requires on-site work. A flexible hybrid schedule may be considered after the successful completion of a six-month on-site introductory period. We offer a comprehensive benefits package including: • Paid vacation, sick/personal leave, holidays and bonus days, • Employee Health and Life insurance covered 100%, Flexible Spending Plan, Voluntary vision and dental coverage, Pre-tax commuter benefit, 403(b) retirement plan, • Access to special events and MMDG performances (when available), • Access to free and discounted classes at the Dance Center and online, • Invitations to cultural events are extended to staff members by community partners. To join our team, please include a cover letter addressed to Nancy Umanoff, Executive Director, with your resume submission. Your cover letter must highlight relevant experience; resume submittals without a cover letter will not be considered. NY Pay Transparency Range Rate$90,000—$115,000 USD EEO STATEMENT: We are an Equal Opportunity Employer committed to a diverse workforce and do not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or veteran status. It is the policy of MMDG to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA). MMDG does not discriminate against any qualified employees or job applicants with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. MMDG makes reasonable accommodation wherever necessary for all employees or applicants with disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made do not require significant difficulty or expense.

Job Description Facility: Atrium Center for Rehabilitation and Nursing Position: Dietary Supervisor Location: Brooklyn, NY Shift: Full-Time | 12:00 PM – 8:00 PM Salary: $25–$27 per hour Join Our Team as a Dietary Supervisor! Atrium Center for Rehabilitation and Nursing is seeking an experienced and motivated Dietary Supervisor to lead our Food Services Department. If you have a strong background in dietary operations within a healthcare setting and a passion for ensuring quality nutrition and safety for residents, we want to hear from you! Key Responsibilities: Assist in planning, organizing, implementing, and supervising all Food Services Department operations Coordinate dietary services with Nursing, Environmental, Activities, and Social Services departments Supervise dietary staff to ensure compliance with policies, procedures, and safety standards Prepare staff schedules and ensure full coverage for all shifts Ensure meals are prepared and served on time in accordance with approved menus Oversee menu updates, diet changes, new admissions, and meal ticket accuracy Maintain proper documentation, logs, and reports related to food service operations Monitor sanitation practices in food storage, preparation, and service areas Ensure compliance with all local, state, and federal regulations, including participation in facility surveys Manage inventory, place orders, and maintain adequate supply levels Assist in developing cost control measures and inventory procedures Report accidents and incidents in a timely manner Promote a clean, safe, and organized work environment Qualifications: High school diploma or GED required Minimum 5 years of supervisory experience in a hospital, nursing home, or healthcare facility (nursing home experience required) Strong knowledge of food service management, diet therapy, and cost control Ability to lead, train, and motivate staff in a fast-paced environment Familiarity with healthcare dietary regulations and safety standards Benefits: Comprehensive Medical & Dental Coverage Generous Paid Time Off (PTO) 401(k) Retirement Plan Employee Recognition Program Supportive, team-oriented work environment Company perks and employee discounts Make a difference every day by ensuring our residents receive safe, nutritious, and high-quality meals. Apply today to join our dedicated team! IND123

Job Description Original X Productions are the operators of worldwide location based entertainment experiences including The FRIENDSTM Experience, and Hershey Super Sweet Adventure. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do. Job Summary: OGX is seeking a Guest Experience Team Lead to cultivate and foster an engaging, positive, and inspiring environment for our Guests and Team Members. This position will be responsible for delivering an outstanding guest experience by supervising the front-line team. This position will work closely with Team Members and directly with Guests to help create an immersive, welcoming, and positive experience. They will oversee a team of about 50 team members responsible for ticket sales, line control, and photo operations. The ideal candidates thrive in fast-paced environments, have the ability to work with a variety of personalities, and can project a positive image to both team members and visitors. This part-time position pays $21.00 per hour. Responsibilities: • Oversee day-to-day experience floor operations including, but not limited to, ticketing, guest services, and photo operations, • Learn and become a subject matter expert on operations policies, processes, procedures, and standards, • Help to train and develop a world-class operations team, • Actively participate in defining the team culture and incorporating it into the operation, • Assess the effectiveness of the team, providing feedback to management, and enforcing disciplinary actions as outlined in the employee handbook and training, • Maintain and oversee the daily break schedule to ensure employees get required breaks and move through assigned positions efficiently, • Manage staff timekeeping system, ensuring that team members are accurately and appropriately clocking in and out for their shifts, • Enforce the dress code, • Jump into any area of the operation as needed, • Complete daily summary reports in a timely and professional manner, • Additional duties as assigned Requirements: • Must be vaccinated against Covid-19, • Must be able to remain in a standing stationary position more than 65% of the time, • Must be able to move about inside the exhibit space, • Must be able to work a minimum of three shifts, one of which must be a weekend day, • Occasionally lifts and moves items / equipment weighing up to 50 pounds, • Must be able to work a variable schedule including evenings, weekends, and holidays Your strengths include: • Exceptional communication skills, • Organized and detail oriented, • Ability to multitask, • Strong leadership skills; ability to lead by example, • Self-Starter and proactive, • Maintain grace under pressure and enjoy working in a fast-paced and fluid environment, • Excellent problem solver with the ability to troubleshoot and come up with creative solutions, • Ability to effectively interface with the public and handle emergency situations in a calm and authoritative manner, • Experienced in customer service, communication, written and interpersonal skills, • Experienced with POS systems and Gmail Your experience: • High school diploma (or equivalent), some college is preferred (current students welcome to apply), • At least 6 months of supervisory or commensurate leadership experience, • At least one year experience in guest-focused business (retail, restaurant, experiential, hospitality, etc.), • Experience working in the Attractions and Amusement Industry welcomed, • Experience using a ticketing system Benefits: • Flexible Schedule, • Paid Sick Time Why work at OGX: For us it’s all about the fans and creating experiences they will love. We create happiness. We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply. Powered by JazzHR yTR0CnzoxW

Job DescriptionThe Company Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences. Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world. The Opportunity The Director of Customer Support in North America will serve as a pivotal executive leader overseeing the US Support ecosystem, which comprises our US Tier 1 Customer Support Engineers (high-volume, scaled tier) and our Dedicated Customer Support Engineers (high-touch technical experts assigned to our most strategic global accounts). In this role, you will balance operational efficiency, technical excellence, and customer satisfaction while driving organizational transformation. You will not only manage regional operations but also serve as a key strategic partner in shaping our global support experience. You will lead initiatives that align with long-term company growth, including leveraging AI capabilities throughout the support delivery experience. You will leverage automation and intelligent workflows to optimize efficiency while preserving the high-touch, white-glove service required for large strategic accounts. What You Will DoGlobal Strategy & Organizational Transformation • Strategic Experience Design: Partner closely with the VP of Customer Support to design, execute, and scale the overarching vision for the global support organization., • Dual-Track Operational Excellence: Standardize and optimize two distinct customer journeys: the high-volume, automation-driven Tier 1 support and the high-touch, strategic account support model., • AI-Driven Transformation: Lead the design and implementation of AI-enabled workflows across both the frontline and dedicated support tiers. Own the roadmap for optimizing cost-to-serve through automation while maintaining service quality for strategic accounts., • Fiscal & Operational Scale: Partner with the VP of Customer Support on US support resource planning, and tooling investments. Drive cost-to-serve efficiencies through AI adoption, modern workflows, and predictive staffing models., • Global Standardization: Work across regional boundaries to ensure the US operation seamlessly integrates with, and elevates, global support standards, KPIs, and cultural values.Global Collaboration & R&D Interface, • International Hubs Alignment: Collaborate across our international offices in the UK and Israel to deeply embed the support organization with R&D, CloudDevOps, Cloud and Product Management., • Enterprise Voice of the Customer: Synthesize technical trends, product regressions, and frontline data into actionable insights for product roadmaps, serving as a key stakeholder in product health conversations., • Cross-Border Incident Leadership: Refine and oversee global severity-1 incident management frameworks, ensuring flawless communication between international engineering teams and US customer-facing orgs.High-Stakes Leadership & Talent Cultivation, • Executive Presence: Act as a leadership escalation point for critical enterprise outages, directly managing communications with C-suite stakeholders at our largest client accounts., • Leadership Pipeline: Manage, mentor, and build a robust leadership pipeline of Support Technical Leaders and Managers , fostering a culture of extreme ownership and technical mastery.What You Will Need, • Leadership: 8+ years of progressive leadership experience managing multi-tiered technical support, TAM, or engineering organizations within a B2B Enterprise SaaS environment., • Manager of Managers: Proven track record of successfully leading, coaching, and developing People Managers, with an emphasis on building high-performing organizational structures., • Macro-Scale Operational Experience: Experience overseeing both transactional frontline queues (SLA/efficiency-driven) and dedicated enterprise support programs (retention/relationship-driven)., • AI Implementation Track Record: Demonstrated experience deploying AI and automation tools within a technical support organization with measurable outcomes such as deflection rate improvement, reduction in time to resolution, or cost-per-ticket reduction., • Technical Literacy: Deep technical foundation in web/mobile architectures, APIs, cloud infrastructure, and information security. Capable of discussing architecture with CTOs, • Business Value Mindset: Understanding business case and ROI concepts. Capable of discussing functional tradeoffs with the customer value owner / sponsor., • Change Management Mastery: Demonstrated success leading organizations through periods of structural changes, or digital transformations., • Global Mobility: Ability and willingness to travel internationally at least annually to our international hubs.Preferred, • Global Scope: Prior experience working within a global matrixed organization or managing cross-border initiatives., • Data-Driven Experience: Mastery of using advanced data analytics and BI tools to forecast organizational needs, justify headcount, and present operational health to executive leadership., • Program Architecture: Experience designing and optimizing a Premier/Dedicated Support program . At Glassbox, we value curiosity, ownership, and a constant drive to learn and improve, no matter the gender, nationality, religion, or background. We believe diverse perspectives make us better, and that potential matters just as much as experience, and encourage people of all shapes and sizes to apply. If this role excites you and you're motivated to make an impact - we'd love to hear from you, even if you don't meet every listed qualification.

Job Description About Us At BGBx, we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Helpdesk Manager Position Overview The Helpdesk Manager is responsible for leading the day-to-day operations of the IT Helpdesk, ensuring timely and effective support for all end-user technology needs. The Helpdesk Manager will drive service excellence, manage workflows and SLAs, and continuously improve support processes. This individual will collaborate closely with infrastructure and engineering teams to resolve complex issues, enhance system performance, and ensure alignment with broader IT strategy. Additionally, this role plays a key part in onboarding, asset management, and maintaining a seamless technology experience for employees in a fast-paced environment. This position is a hybrid role, with expectations the individual will work 4-5 days/week on-site in our Midtown NYC office. Role Requirements: • Oversee intake, triage, prioritization, and resolution of IT support tickets, ensuring SLAs are consistently met, • Act as an escalation point for complex or high-priority technical issues, coordinating with internal teams and external vendors as needed, • Install, configure, and maintain end-user hardware and software, including desktops/laptops (PC & Mac), mobile devices, telephones, and peripherals, • Troubleshoot Level 1 & 2 issues across hardware, software, networking, and SaaS applications, • Support onboarding and offboarding processes, including device setup, system access, and employee moves, • Manage user accounts, permissions, and security groups in alignment with company policies, • Partner with infrastructure, network, and systems teams to resolve advanced technical issues and improve system reliability, • Monitor helpdesk performance metrics (ticket volume, resolution time, customer satisfaction) and report on trends and improvements, • Develop, maintain, and enhance knowledge base documentation to improve first-touch resolution and enable self-service, • Establish and refine standard operating procedures (SOPs) to streamline helpdesk operations, • Perform system updates, patch management, and desktop imaging to ensure security and optimal performance, • Train and support end-users on hardware, software, and best practices, • Ensure adherence to company security policies and relevant regulatory requirements, • Participate in on-call rotation and provide support outside standard hours as needed Preferred Qualifications: • 3-5 years of experience in IT support or helpdesk roles, with at least 1-2 years in a leadership capacity, • Experience managing or mentoring IT support teams in a corporate environment, • Strong knowledge of operating systems (Windows, macOS), mobile platforms (iOS, Android), and common hardware, • Experience with Office 365 and other cloud-based SaaS applications, • Familiarity with helpdesk ticketing systems and IT service management tools, • Understanding of networking fundamentals, including TCP/IP, Wi-Fi, VPN, and remote access tools (RDP), • Experience with device provisioning and configuration and endpoint management, • Exposure to audio/visual and basic network infrastructure is a plus, • Familiarity with ITIL or similar frameworks is a plus, • Strong troubleshooting, problem-solving, and analytical skills, • Excellent communication and interpersonal skills with a strong customer service orientation, • Ability to prioritize and manage multiple tasks in a fast-paced environment Salary Range: $75,000- $105,000 BGBx is headquartered in New York City, and the salary range listed reflects the expected base compensation for this role in the New York City metropolitan area. Final compensation will be determined based on geographic location, experience, qualifications, and other job-related factors. What We Offer At BGBx, we invest in our people because exceptional talent drives exceptional work. We provide a competitive rewards package designed to support your health, well-being, professional growth, and life outside of work. Our benefits package typically includes health care insurance, retirement plans, generous paid time off and holidays, wellness benefits, life insurance, learning and development opportunities, and other resources that support our employees throughout their careers. Additional benefits may be available based on your location. Beyond benefits, you'll find a culture built on collaboration, innovation, inclusion, and the opportunity to make a meaningful impact on healthcare and the people it serves. BGBx is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

Job DescriptionThe Mission: We're Rewriting the Logic of the World Coding used to be about syntax; now, it's about intent. We are building the world's first English-based programming language—a foundation that allows the global economy to run on plain-text instructions backed by superhuman AI intelligence. We aren't just "automating" tasks. We are deconstructing how the world's largest enterprises think and rebuilding those processes from the ground up. We are backed by the most elite VCs in AI and moving faster than any startup in the ecosystem. The Role: The Bridge Between Code and Reality As a Forward Deployed Engineer, you aren't sitting in a dark room ticket-crunching. You are the vanguard. You are part architect, part diplomat, and part elite builder. You will embed with the world's most complex organizations to mine their workflows, translate their "human" messy processes into our AI-native language, and deploy solutions that go live in weeks, not years. Your Mandate: Extreme Ownership • The Architect: You'll dissect ambiguous, multi-billion dollar enterprise processes and map them into precise, executable logic., • The Builder: You will "code" using a mix of traditional control flow and our revolutionary AI-English syntax to solve problems that were literally impossible to automate six months ago., • The Catalyst: You aren't just shipping code; you're shipping outcomes. You'll own the relationship, the rollout, and the ultimate success of the deployment.Are You the One? We don't care about years of experience; we care about velocity and taste. • You are a Builder: You have a deep technical background and a portfolio of things you've shipped (side projects, startups, or complex enterprise systems)., • You are a Polyglot: You speak Python/TypeScript as fluently as you speak "Business." You can hold your own in a room with a CTO or a Head of Operations., • You are High-Agency: When you hit a wall, you don't wait for a meeting. You find a sledgehammer., • You Crave Intensity: You want to be in the room where it happens. We are an in-person, high-density team in NYC building the future of human-computer interaction.Why Join Us?, • Talent Density: Work with founders and engineers who have built the fastest-growing startups of the last decade., • The Stack: You'll be working with a proprietary AI-language stack that is years ahead of the open-market "wrappers.", • Pure Meritocracy: No red tape. No corporate ladder. Just high-impact work and the rewards that come with it.

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Mission The Client Services Manager owns the day-to-day execution and client experience across a shared book of direct and programmatic accounts. This role is the connective tissue between clients and Kargo's internal teams — ensuring campaigns launch correctly, perform to goal, and create the conditions for retention and growth. Without this role, client relationships erode and revenue opportunities go unnoticed. This is a hybrid role requiring onsite presence 4 days per week. Outcomes — What Success Looks Like in 6–12 Months • Campaigns executing on time and on spec across the portfolio — Assigned accounts move through the full campaign lifecycle — kickoff through delivery — without chronic delays, missing assets, or escalations caused by execution gaps., • Client relationships that are warm, responsive, and trust-based — Clients on this book of business feel well-served, respond positively to outreach, and view Kargo as a reliable partner rather than a vendor to manage., • Reporting delivered with insight, not just data — Performance reports are going out on schedule and include clear takeaways that help clients understand what's working and what to do next., • Upsell and renewal opportunities identified and flagged proactively — At least a defined set of incremental or renewal opportunities are surfaced and handed to sales or senior CS with enough lead time to act on them., • Internal teams unblocked and informed — Demand-side needs, revenue blockers, and client feedback are being routed to the right internal teams quickly and clearly, keeping campaigns on track without unnecessary escalation. Skills — Core Technical Capabilities Required • 3+ years of experience in digital media, ad tech, or a client-facing role in agency planning, buying, or ad operations, • Working knowledge of direct and programmatic campaign mechanics, including trafficking, tagging, and asset collection, • Proficiency in MS Excel and Google Sheets for reporting, analysis, and data organization, • Strong written and verbal communication skills, including the ability to build and deliver clear client-facing presentations, • Familiarity with digital media metrics and industry terminology Preferred • Experience working across cross-functional teams including sales, operations, and creative, • Exposure to campaign troubleshooting in direct or programmatic environments Competencies — Behaviors We Like to See Attention to Detail and Follow-Through • Catches discrepancies in assets, tags, and reporting before they become client issues, • Tracks open items across multiple accounts without dropping threads or waiting to be reminded Proactive Problem-Solving • Identifies issues early and moves toward a solution before escalating, • Asks the right questions to unblock themselves rather than waiting for direction Clear and Organized Communication • Keeps clients and internal stakeholders informed with updates that are timely, accurate, and appropriately concise, • Manages competing priorities across accounts without losing clarity on what needs to happen next Collaborative by Default • Works well alongside sales, operations, and senior CS team members — sharing context freely and following through on shared commitments, • Approaches cross-functional relationships as a partner, not a ticket-submitter In accordance with applicable federal, state, and local pay transparency laws, the anticipated base salary range for this position is listed below. Actual compensation may vary based on factors such as geographic location, work experience, education, and skills. U.S Salary Range $70,000—$75,000 USD Our Laurels • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Adweek Media Plan of the Year Awards - Best Use of Insights Follow Our Lead • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo) Kargo is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workplace where all employees and applicants are treated with respect and dignity. We do not discriminate on the basis of race, color, ethnic origin, religion or belief, sex, sexual orientation, gender identity or expression, age, disability, marital or family status, national origin, veteran status, or any other characteristic protected by applicable local, state, or federal law. All qualified applicants will receive consideration for employment. Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Mission Elevate Kargo's brand expression across every surface — from sales decks and event activations to social, sizzles, and industry moments like Cannes. This role owns the craft and consistency of Kargo's visual identity, partnering with the Design Director to translate strategy into design work that distinguishes Kargo in a crowded ad tech landscape. This is a hybrid role requiring onsite presence 4 days per week. Outcomes — What Success Looks Like in 6–12 Months • Raise the creative bar on sales and marketing collateral. Deliver a refreshed system of bespoke presentation templates, one-pagers, and pitch assets that the sales org adopts as default, measurably reducing ad-hoc design requests., • Anchor the visual identity of flagship events. Lead end-to-end creative for at least one tentpole moment (e.g., Cannes, NewFronts, CES, or a regional summit), from concept through on-site execution, producing work that earns internal and industry recognition., • Build a scalable creative operations rhythm. Establish clear intake, prioritization, and milestone communication for incoming ticket requests so cross-functional partners know what to expect and when., • Expand Kargo's social and sizzle output. Produce a consistent stream of motion, animation, and short-form video assets that strengthen Kargo's voice across LinkedIn, industry channels, and internal comms., • Codify and evolve the brand system. Contribute meaningful updates to brand guidelines, templates, and asset libraries so the broader org can self-serve on-brand work without sacrificing quality. Skills — Core Technical Capabilities Required: • 6+ years of design experience at a media company, ad agency, in-house brand, or comparable creative environment, • Portfolio demonstrating mastery across typography, layout, photography, illustration, and composition, with strong motion/animation work, • Expert command of Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and Figma, • Ability to concept and execute across formats — branding systems, presentations, event environments, social, and video, • Strong project management instincts: juggling multiple workstreams, setting priorities, and communicating status without being asked, • Fluency in Google Suite, PowerPoint, and Asana for day-to-day production and collaboration Preferred: • Experience designing for live events, experiential activations, or large-format environments (e.g., drone shows, booth design, signage), • Background in ad tech, media, or B2B brands selling into marketers and agencies Competencies — Behaviors We Like to See Craft Obsession • Sweats the details others miss — kerning, hierarchy, motion timing — and pushes work past "good enough", • Brings a point of view on design trends and culture, and translates it into Kargo's voice rather than chasing aesthetic fads Concept-to-Delivery Ownership • Comes to brainstorms with bold ideas and the conviction to defend them, then sees them through production without losing fidelity, • Proactively flags risks, dependencies, and timeline slippage before they become fire drills Cross-Functional Fluency • Translates business asks from sales, events, and marketing partners into creative direction without needing perfect briefs, • Coaches non-designers on what good looks like, raising the quality of work across the org Pace Under Pressure • Manages a high volume of concurrent requests — from a Cannes activation to a same-day sales deck — without dropping balls, • Stays positive and collaborative when priorities shift, deadlines tighten, or feedback comes in late In accordance with applicable federal, state, and local pay transparency laws, the anticipated base salary range for this position is listed below. Actual compensation may vary based on factors such as geographic location, work experience, education, and skills. U.S Salary Range $95,000—$105,000 USD Our Laurels • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Adweek Media Plan of the Year Awards - Best Use of Insights Follow Our Lead • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo) Kargo is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workplace where all employees and applicants are treated with respect and dignity. We do not discriminate on the basis of race, color, ethnic origin, religion or belief, sex, sexual orientation, gender identity or expression, age, disability, marital or family status, national origin, veteran status, or any other characteristic protected by applicable local, state, or federal law. All qualified applicants will receive consideration for employment. Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.

Job Description Are you a results-driven leader who thrives on developing high-performing teams and delivering exceptional guest experiences? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture, and take your leadership career to the next level. With competitive compensation, a culture focused on growth, and a strong support system, this is your opportunity to make a lasting impact. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. About Us FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. Compensation and Benefits We offer one of the most comprehensive compensation and benefits packages in the industry: • Base salary ranging from $60,000 to $70,000, depending on experience and store assignment, • Annual bonus opportunities with the potential to earn up to $72,540 additional pay, based on performance and company success, • Paid 13-week training program through the Ashley Sales Academy, • Quarterly and annual performance awards, • 401(k) plan with company match, • Paid time off, holiday pay, and a paid day off for your birthday, • Medical, dental, and vision insurance with plans starting at $25 per week, • Employee discounts on Ashley products, • Referral bonuses of up to $1,000 for successful candidate referrals, • Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes Our Culture and Team Member Programs At FDE, we foster a culture of accountability, growth, and recognition. We actively seek employee feedback and invest in meaningful programs to support our team and communities: • Hope to Dream: Every mattress purchase helps provide beds to children in need, • Give a Day: One paid day annually to volunteer with an approved nonprofit organization, • Corporate Chaplains: Confidential support for personal, family, and wellness matters, • Life Resources: Quarterly wellness events on finance, relationships, and health, • Team Member Relief Fund: Financial support for unexpected life events, • SmartDollar: Free financial education and budgeting platform for employees Your Role: Sales Manager As a Sales Manager, you will be responsible for leading, developing, and managing the performance of the sales team. You will create a culture of accountability and success, focusing on driving KPIs, guest satisfaction, and overall store performance. You will lead by example on the sales floor, ensuring team engagement and alignment with company goals and values. You will have a designated 'Home Store' at one of our NY Metro locations; Kings Plaza, Industry City, East River - with the expectation for you to be flexible in working location according to meet the business need. Key Responsibilities Sales Leadership and Coaching • Lead and execute FDE's seven critical sales leadership processes, • Manage team staffing levels to align with traffic and sales volume, • Support the onboarding and development of new team members, • Coach and performance manage associates to achieve sales excellence, • Oversee consistent execution of the Ashley Proven Sales Process, • Guide prospecting and follow-up to build a strong pipeline of customers, • Ensure sales practices meet company compliance and quality standards, • Maintain a consistent presence on the sales floor to coach and support staff (Position to Impact) Leadership Development • Apply leadership tools and best practices in daily management, • Attend required training including leadership development and product/vendor sessions, • Mentor future leaders including Assistant Managers, Coaches, and Managers-in-Training Daily Operations and Motivation • Lead energizing morning huddles and coaching scrimmages, • Assign team opportunities and participate in guest interactions, • Review and manage staffing-to-traffic ratios and store KPIs Sales and Performance Metrics • Achieve store sales budgets based on store tier, • Improve sales KPIs including close rate, sales per guest, and average ticket, • Monitor and drive success across categories such as protection plans, sleep products, and financing, • Track Net Promoter Score (NPS) and Total Piece Exception Rate Operational Excellence • Ensure all activities align with the company's mission, values, and operational standards, • Participate in weekly "Perfect Store Visit" meetings to review store readiness and performance, • Maintain a clean, organized, and guest-ready showroom environment Schedule Requirements • Full-time, minimum of 45 hours per week including weekends, • Availability during holiday periods and business-critical dates, • Two scheduled days off per week, with exceptions during peak periods, • Regular, in-person attendance at the assigned store location is required Qualifications • High school diploma or GED required; associate or bachelor's degree preferred, • Previous leadership experience in a fast-paced retail environment, • Strong ability to coach, lead, and drive performance through others, • Effective communicator with strong interpersonal and motivational skills, • Ability to foster teamwork and build strong internal relationships, • Highly organized with the ability to adapt to changing priorities, • Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn company systems Job Type Full-time Benefits Health insurance, Dental insurance, Vision insurance, Life insurance, Paid time off, 401(k) with employer match, Employee discount, Paid training program

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role: TicketManager is hiring a high-impact Head of Partnerships to own and scale our partnerships ecosystem across professional sports teams, venues, leagues, and sports marketing agencies to drive revenue. Our best partnerships are driven by an aligned strategy to create better experiences and increase value for overlapping Global 2000 corporations with strategic event hospitality programs. These companies generate more value from their hospitality programs when using TicketManager, leading to higher renewal rates and more spend with our partnership ecosystem. The Head of Partnerships needs to be an expert at telling this win/win/win story to current/prospective partners and managing the relationships to drive this outcome. The key metrics for this role are: highly quality warm introductions, ARR conversion and VIP Concierge sales within the TicketManager ideal client profile. Reporting to the CRO with a dotted line to the CEO, this leader will serve as the primary point of contact for our team and league partners at the most senior levels, while also working cross-functionally with Sales and Customer Success to ensure every partnership is fully leveraged. This role carries a dual commercial mandate — driving enterprise SaaS pipeline through high-quality warm introductions to TicketManager's ideal client profile, and growing VIP Concierge revenue by connecting partners and their corporate clients with TicketManager's premium ticket sourcing and procurement services. If you're a relationship-builder that likes to drive revenue conversion who is equally comfortable in a boardroom with a CRO and on the phone coaching a VP of Premium Sales on how to position TicketManager to their corporate clients, this role is built for you. Responsibilities Own the partnerships value creation business plan and deliver on it! This role is about driving revenue for TicketManager, not just getting to go to fun events and entertaining. The reason we do partnerships is to generate high quality warm introductions with the TicketManager ideal client profile with partners that see a win/win in working with us to drive their corporate business. That means selling our full suite (from our core SaaS platform to VIP Concierge procurement services) and ensuring partners actively champion our value. Build and manage senior-level relationships with CROs, EVPs of Revenue, and Heads of Premium and Partnership Sales at partner organizations; nurture warm introductions to Global 2000 targets, conduct regular business reviews, hold accountability discussions, and establish clear systems and metrics to track partner performance and pipeline contribution. Drive brand introductions and pipeline — work with partners to identify strong target corporate accounts (i.e., corporate suite holders, sponsors, premium buyers) and facilitate warm, executive-level introductions to TicketManager's sales team at the right moment in the buying cycle. Develop and maintain a structured partnership playbook, including onboarding processes, activation frameworks, QBR cadences, and performance scorecards that create consistency and accountability across the partner portfolio. Collaborate closely with TicketManager's Revenue team to ensure seamless handoff of warm introductions, provide partner context that accelerates deals, and close the feedback loop on conversion rates to continuously improve partner quality and targeting. Activate sports marketing agencies as a scalable channel for reaching enterprise brands, building relationships with agency decision-makers who advise clients on hospitality and sponsorship strategy. Identify and pursue new partnership opportunities across teams, leagues, venues, sports marketing agencies, and other live event properties that align with TicketManager's ideal customer profile. Report to the Leadership Team and provide regular updates on partnership pipeline, activation health, brand introduction volume, and revenue attribution from the partner channel. Desired Skills and Experience • Bachelor's Degree required; advanced degree a plus., • 10+ years of overall experience in strategic partnership management and driving sales with the Global 2000., • Existing relationships in the sports industry; existing connections to premium sales, partnership, and revenue leaders at professional sports teams, leagues, or sports marketing agencies is a significant advantage., • Proven track record of partnership activation and management, including holding partners accountable, running business reviews, and building the systems that keep relationships productive over time., • Strong commercial instincts, executive presence, and strong communication skills — comfortable presenting and building relationships at the C-suite level, • Highly organized and process-oriented — able to manage a broad portfolio of partner relationships with structure, consistency, and clear accountability frameworks., • Passion for live events and the sports industry — genuine enthusiasm for the space and an understanding of how teams, leagues, brands, and agencies think about hospitality, sponsorship, and client entertainment., • Collaborative and cross-functional — able to work effectively with Sales, Marketing, and Customer Success to ensure the partner channel delivers measurable revenue impact. TicketManager Highlights: • Location: New York, NY (Preferred) | Remote Considered, • Compensation: $200,000-225,000 Base Salary + Commission | potential for up to $425,000 OTE, • Reports to: CRO, • Work Expectations: Role is In-Office Monday-Friday and On-the-Road, • Travel: Role requires meaningful travel to visit partner organizations, attend events, meet prospects, and represent TicketManager at key industry moments throughout the year., • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal. 4.5 out of 5 Glassdoor rating. Powered by JazzHR TMImrP1KH1

Job Description Organization Summary: United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood. Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance. Position Overview: Reporting to the Associate Vice President, Development and Donor Engagement, the Senior Director serves as a strategic leader within the Resource Development (RD) team, overseeing a comprehensive portfolio of fundraising, stewardship, cultivation, and recognition events that advance the organization's philanthropic goals. This position is responsible for executing meaningful donor experiences that strengthen relationships, increase revenue, deepen engagement with and recognition of the organization's brand and mission. Primary Responsibilities: Fundraising Events Leadership • Direct all planning and execution for the organization's special events portfolio, including two major fundraisers: the annual Power of Women to Make a Difference Awards Luncheon (March) and Gridiron Gala (May)., • Collaborate with Resource Development team and Committees, Board, to execute and achieve fundraising goals, sponsorship strategies, ticket sales, and donor participation., • Oversee all event production, logistics, vendor management, auctions, presentations, and program development with various internal and external partners., • Create event experiences that strengthen donor engagement and inspire philanthropic investment. Donor Stewardship and Engagement Events Leadership • Implement a year-round event plan for various donor audiences, including at least: 4 – 6 community site visits; 4 – 10 receptions, fireside chats, and networking events; and emerging opportunities including press and community events., • Partner with frontline fundraisers to create tailored donor experiences and to support workplace campaign engagements. Operations and Strategic Planning • Lead and mentor events and donor engagement staff, including 1 FTE direct report and volunteer staff from across the organization., • Own and manage event budgets, vendor relationships, contracts, and timelines., • Oversee event technology, registration systems, and donor data integration pre-, during and post-event., • Collaborate with Development, Marketing and Communications, Community Impact, Finance, and Operations teams to ensure seamless execution, • Establish KPIs related to donor engagement, event revenue, sponsorship growth, and attendee experience., • Analyze donor participation and event performance trends., • Develop recommendations for improving donor journeys and event ROI. Strategic Donor Communications, Messaging, and Marketing • Oversee the creation of all event-related marketing and communications assets, including sponsorship materials, sales sheets, invitations, digital campaigns, event websites, presentations, scripts, executive remarks, donor recognition content, and post-event stewardship communications., • Collaborate with Program, Development, and Marketing teams to identify and elevate compelling stories of impact that inspire philanthropic support, deepen donor connections, and showcase organizational outcomes., • Direct the production of event content and multimedia storytelling assets, including videos, presentations, beneficiary profiles, and mission-focused experiences, partnering with internal and external creative resources to ensure high-quality execution., • Ensure a consistent, donor-centered experience across all event communications and touchpoints, delivering timely, meaningful engagement for sponsors, donors, volunteers, and attendees. Skills, Knowledge, and Experience: • Bachelor’s degree in Event Management, Nonprofit Management, Communications, Marketing, Business Administration, or a related field required., • Minimum of seven+ years of experience in special events, including fundraising and cultivation events preferred., • Demonstrated track record of managing direct reports and/or volunteer staff and vendors and marketing / donor messaging., • Ability to work with diverse stakeholders, internal and external – staff, vendors, Board Members., • An understanding of charitable giving legal guidelines, specifically as it relates to fundraising events, and nonprofit fundraising and stewardship events overall., • Excellent relationship management and interpersonal skills; the ability to work effectively with donors, volunteers and staff; display superior judgment and diplomatic skills; excellent verbal and written communications skills., • Successful end to end event planning and execution, with experience working in nonprofit / with donor audiences., • The flexibility to work early mornings, late evenings, and occasional weekends due to the nature of our events., • Enthusiasm, commitment to excellence, self-motivation, a professional demeanor, highly organized and detail oriented., • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project) and event technology platforms, and strong knowledge of social media., • Experience in Raiser’s Edge NXT required. Key Competencies: • Revenue Focused and Data Driven, • Strategic Relationship Building and Collaboration, • Planning and Project Management, • Effective and Engaging Communication, • Planning and Execution Additional Requirements: • UWNYC is presently on a Hybrid/In-Person work schedule. United Way of NYC Core Competencies for All Staff • Mission Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations., • Relationship-Oriented: Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal., • Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement., • Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact., • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. United Way of New York City is an Equal Employment Opportunity Employer

Job Description A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city. Position Summary The Director of Marketing leads all local marketing, brand strategy, and audience development efforts for City Winery NYC, the company’s flagship venue and one of New York City’s most dynamic destinations for live music, dining, wine, and private events. This highly visible leadership role oversees a team including a Senior Marketing Manager and Marketing Specialist, driving innovative campaigns that grow revenue, expand audience reach, deepen customer loyalty, and elevate the City Winery brand across the market. Working cross-functionally with Programming, Operations, Private Events, Digital, Creative, and PR teams, the Director of Marketing is responsible for developing and executing integrated marketing strategies that support ticket sales, dining traffic, memberships, partnerships, and brand awareness. Serving as a key ambassador for the brand, this role cultivates strategic media, promotional, and community relationships while identifying new opportunities across radio, television, digital, influencer, and experiential platforms to increase visibility and engagement for one of the most unique hospitality and entertainment brands in the country. Why us? ● Competitive pay ● We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals. ● Medical, Dental, Vision Insurance ● nDORFins program designed to promote a healthy and active lifestyle! ● 401K (and yes we match!) ● Flexible Savings Accounts,HSA and Dependent Care, Basic Life and AD&D Insurance ● Amazing discounts, 50% OFF all dining/retail wine ● Tickets to available shows And more! Overview of Responsibilities Key Areas of Focus Strategic Marketing & Revenue Growth The Director of Marketing is responsible for developing and executing integrated marketing strategies that drive ticket sales, dining reservations, private events, memberships, and brand engagement for City Winery’s flagship New York City location at Pier 57. Working closely with the SVP of Marketing, this role helps shape and implement local marketing initiatives that support both immediate business objectives and long-term brand growth. Responsibilities include overseeing campaign execution across digital, social, email, partnerships, promotions, and in-venue marketing; identifying opportunities to improve performance for undersold shows and key initiatives; leveraging consumer insights and performance data to optimize marketing effectiveness; and collaborating closely with Programming, Operations, Digital, and Winery teams to maximize revenue opportunities across all business verticals. Brand Management & Creative Oversight As a steward of the City Winery brand, the Director of Marketing ensures all customer-facing messaging and visual presentation reflect the company’s premium positioning across hospitality, live entertainment, wine, and culinary experiences. In partnership with the SVP of Marketing, the Director helps translate broader company priorities and brand vision into compelling local campaigns and customer experiences. This includes partnering with Creative Services and external vendors to produce impactful print and digital materials, ensuring all in-venue collateral remains current, and supporting storytelling initiatives around artist programming, winery experiences, culinary offerings, memberships, and special events. Digital Marketing, Audience Development & CRM The Director of Marketing works closely with Digital to manage local digital marketing and audience development efforts with a strong focus on customer acquisition, retention, and engagement. The role manages email marketing strategy, audience segmentation, social media oversight, website content updates, and promotional visibility across external platforms and partner channels. This includes driving traffic through artist and partner integrations, ensuring timely updates to website and social channels, and collaborating with internal teams to create compelling editorial and promotional content that strengthens customer connection and drives conversion. Public Relations, Partnerships & Community Engagement Serving as a visible ambassador for the City Winery brand, the Director of Marketing cultivates relationships with media, tastemakers, community organizations, and strategic partners across music, food, wine, hospitality, and lifestyle sectors. The role works closely with our external PR agency to support press outreach, media opportunities, listings, and event visibility while identifying new promotional partnerships that enhance awareness and audience reach. The position also oversees philanthropic and donation requests, helping align community engagement efforts with the company’s values around Philanthropy and broader brand strategy. Team Leadership & Cross-Functional Collaboration This role leads and mentors a local marketing team, fostering a collaborative, high-performing environment that encourages creativity, accountability, and professional growth. The Director of Marketing works closely with the SVP of Marketing to hire, train, develop, and manage team members while ensuring projects are prioritized, executed efficiently, and aligned with company objectives. The Director serves as a key strategic partner to the SVP of Marketing and collaborates closely with cross-functional leadership teams across Programming, Operations, Digital, Creative, Hospitality, and Private Events Leadership. Success in this role requires balancing strategic thinking with hands-on execution in a fast-paced, constantly evolving environment. Minimum Qualifications • Minimum 7+ years of progressive marketing experience, preferably within hospitality, live entertainment, lifestyle, or food & beverage, including demonstrated success leading integrated marketing initiatives, • Proven success leading and mentoring, high-performing teams in a fast-paced, collaborative environment, • Positive, collaborative, and solutions-oriented leadership style with a high level of integrity, professionalism, accountability, and emotional intelligence; someone who leads by example and fosters a strong team culture, • Strategic, metrics-driven marketer with strong creative instincts and the ability to balance brand storytelling with performance-focused marketing, • Exceptional written, verbal, interpersonal, and presentation skills, with the ability to communicate effectively across departments, leadership teams, partners, and media contacts, • Strong understanding of digital marketing including email marketing, CRM, social media, audience development, paid media, and content strategy, • Highly organized and detail-oriented with strong project management skills and the ability to manage multiple priorities and deadlines simultaneously, • Collaborative and adaptable mindset with the ability to thrive in a dynamic, entrepreneurial, and constantly evolving environment, • A deep appreciation for and understanding of live music, hospitality, food & beverage, and experiential customer-driven businesses, • Ability to work a flexible schedule including evenings, weekends, holidays, and occasional travel as business needs require, • Bachelor's degree preferred in Marketing, Communications, Business, Hospitality, Graphic Design, Visual Arts, or a related field, • Proficiency with modern marketing platforms, digital tools, and business technologies with strong overall technical fluency About Us Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences. We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionDescriptionThe Facility Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. This role is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations. Key Responsibilities • Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards., • Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees., • Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship., • Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion., • Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness., • Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required., • Fill in to provide coverage for front line positions, as needed., • Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests., • Immediately respond to reports of accidents, incidents or safety concerns., • Communicate professionally at all times with guests, client, and teammates. OTHER DUTIES: Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills, Knowledge and Expertise • At least 18 years of age, • Excellent written and oral communication skills, • Proficient in Microsoft Office Suite (Word, Excel, Outlook), • Experience in account management and revenue collection, • Previous supervisory experience, • Previous in the parking industry, preferred, • Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility. BenefitsUnion: • If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

Job DescriptionAbout Puppy Sphere: We are a high-growth startup redefining the wellness category through puppy therapy! We’re on a mission to bring people together in welcoming spaces where the gentle power of puppies helps them slow down, boost their mood, and return again and again. As North America’s original puppy yoga company, we’ve built a community of over 400,000 people, making puppy therapy part of their everyday wellbeing ritual. We’ve partnered with global brands including the NBA, TikTok, and Google to bring the gentle power of puppies to even more workplaces, events, and communities! Job Description: As we continue to grow in New York City, we are looking for a passionate and knowledgeable leader to step into this role. If you are a highly organized, hardworking, and creative individual, this could be a great opportunity for you. In this role, you will play an integral part in orchestrating our captivating puppy-centric events across the city while supporting, motivating, and leading the local team. This is a part-time, onsite role located in New York City. Compensation: The hourly rate for this role is $23.00 USD per hour. Job Requirements: Event Operations: • Oversee on-site and off-site execution of Puppy Sphere events to ensure a seamless, high-quality, and positive team and guest experience., • Monitor event flow and environment to proactively identify and resolve issues related to the event, animals, staff, and guest experience., • Act as the floor supervisor and work alongside the event team., • Be a resource and provide support during the entire event flow including event set up, class check-in, event speeches, yoga session, social period, post event reset, and event break down., • Ensure the completion of daily, weekly, and monthly tasks, following opening and closing checklists to help maintain high standards of cleanliness and organization., • Conduct short on-shift meetings with the event team to review updates from the Operations Manager, discussing company updates, roll outs, launches, and ensure alignment with event objectives., • Oversee and support guest check-in procedures including ticket scanning, ID verification, class age limit verification, and ensuring completion of signed waivers., • Facilitate and assist with the safety of puppies, team, and guests during the entirety of events., • Ensure all team members on-shift follow safe handling practices and guidelines, upholding Puppy Sphere’s animal welfare standards., • Manage add-ons, beverage and food inventory, assisting staff with operational tasks during sessions as needed., • Monitor inventory levels for studios, including merchandise, supplies, food and beverages, water access, and facility readiness. Communicate and coordinate with management for urgent inventory needs., • Act as a point of contact for all support situations with guests, liaising with management or customer service as necessary., • Assist as the on-site lead for emergency procedures and maintain familiarity with emergency plans and safety protocols., • Ensures all required puppy wellness checks are completed and proactively monitors puppy health, communicating any concerns through the appropriate channels., • Handle all aspects of animal welfare, team, and guest injury reporting, including documentation and communication with operations managers., • Ensure completion of Animal Welfare, Studio Inventory, and End-of-Day report forms to communicate any needs, issues, feedback, or remarks from the day's events., • Coordinate and communicate necessary breaks to event staff during events to ensure all team members receive required meal and rest breaks in compliance with local labor laws., • Uphold and ensure all events comply with applicable company, local, city, provincial/state policies., • Responsibility for protecting studio assets by following procedures and policies for safety, security, maintenance, and cleanliness., • Maintain open communication and proper escalation channels with the Operations Manager and other relevant stakeholders throughout events to promptly address any interruptions or issues., • Communicate and escalate essential information in a timely manner to Operations Manager, maintaining confidentiality where appropriate., • Attend bi-weekly meetings with other city supervisors and Operations Managers to receive updates, share insights, and collaborate on solutions to enhance event operations., • Serve as event supervisor for pop-up and private events (on-site and off-site) when scheduled. Including preparation of supplies before the event, ensuring all event inventory items are returned and stored afterward, and serving as the main point of contact for the client. Ensure run-of-show is executed accurately and on time. Manage any situations that arise during the event to ensure a smooth and successful experience for all attendees., • Maintain a high level of professionalism when interacting with guests, clients, vendors, and animal welfare partners, acting as a representative of Puppy Sphere to exemplifying our values and standards., • Exercise sound judgment in determining when to resolve issues independently versus when escalation is required, ensuring timely communication with the Operations Manager for decisions outside the Supervisor’s authority.Leadership and Team Development:, • Consistently exemplify and role model Puppy Sphere’s core values and mission, creating a positive, collaborative, and supportive team culture and environment., • Lead by example, demonstrating professionalism, calm decision making, and serve as the primary point of contact on-site for the event team., • Support team engagement and morale by fostering a respectful, accountable, inclusive, and high-performing work environment., • Uphold positive attitude and demonstrate enthusiasm to ensure all team members and guests feel welcomed., • Act as a culture carrier and on-site leader, setting expectations through behavior, accountability, and support, and ensuring teams operate with professionalism, respect, and alignment to Puppy Sphere values., • Provide ongoing and in-the-moment coaching to the team during events to uphold best practices., • Supports the management team in rolling out new initiatives in a positive and professional manner, acting as a key communication link between leadership and event staff by clearly communicating changes, gathering feedback, and escalating concerns constructively and through the appropriate channels., • Conduct and assist in-person training sessions for new event facilitators or supervisors during their onboarding process., • Support the development of future leads or supervisors by modeling leadership behaviors and sharing knowledge., • Provide comprehensive guidance on event procedures and company standards to ensure all team members are well-prepared to deliver exceptional experience.The Requirements Are:, • Demonstrated leadership capability and interest in team development., • Proven ability and excitement to develop and lead teams to foster a positive, high-performance culture., • A genuine interest in animal welfare and the ability to take ownership of puppy care responsibilities while on shift., • Must be available to work at least 4 shifts per month and have availability of a minimum of three weekends per month., • Must be available to go to the studio Monday - Friday where business needs require and employee is available., • Comfortable working in a fast-growing, evolving startup environment where processes, priorities, and initiatives continue to develop and change., • Effective time management skills, organised, detail-oriented, with a proactive and solution-oriented approach to resolving challenges., • Ability to lift, carry, push, and pull items weighing up to 30 lbs., • Ability to stand and walk for extended periods, including throughout the duration of events., • Ability to bend, kneel, crouch, reach, and perform repetitive motions as required during event setup, execution, and breakdown., • Comfortable working with standard cleaning supplies and solutions, following proper safety and handling guidelines., • Ability to work in environments with moderate noise levels, animals present, and high guest interaction., • Bonus if you have access to a car and ability to drive. Perks: 🚀 Join a fast-growing startup with upward mobility. 🦮 Experience the happiness of working around puppies. 🧘 6 complimentary puppy yoga or puppy pilates classes for you, family and friends. 🔖 35% discount on individual puppy yoga classes. ✨ Opportunity to work with celebrity clients and industry giants. Puppy Sphere Values: • We create happiness., • We care., • We adapt., • We show up., • We raise the bar. We’re so grateful for your interest in joining the team here at Puppy Sphere! Due to the high number of applications we receive, we may not be able to personally reach out to everyone, but please know we truly appreciate the time and effort you’ve taken to apply 🤍 Powered by JazzHR 9VvPOJ8pvl

Job Description Who We Are: Welcome to Noldor, we are on a mission to revolutionize how insurance data powers the program and specialty insurance marketplace. Don’t let the word "insurance" fool you, insurance is a dynamic and rapidly evolving marketplace, and we are at the forefront of its transformation. At Noldor, we are building a groundbreaking platform that redefines data exchange, empowering MGAs (Managing General Agents), carriers, and reinsurers to harness data for more informed, strategic decision-making. Since our start in 2021 at the DESCOvery venture studio, we’ve been on a roll - building an energetic, supportive, and driven team that's fearless about tackling some of the toughest challenges in this $5 trillion industry. We work hard, laugh harder, and believe in the impact we’re making together. If you're ready to be part of a transformative journey, let’s reshape this industry side by side! About The Role: Reporting to the Product Manager, the Product Owner will support product development by managing product documentation, analyzing usage data, assisting with sprint coordination, serving as a subject matter expert across internal teams, and overseeing the software development lifecycle. This role is essential in keeping product operations organized, ensuring clarity in requirements, and helping teams and stakeholders stay aligned with product goals. What You’ll Do: Create and maintain feature specs, release notes, and user guides that help internal teams understand how the product works. Own and prioritize the product backlog to align with product vision and business goals, ensuring clarity and accessibility for the development team. Work with the product team and stakeholders to clarify requirements, define user stories, and break down initiatives into detailed tasks. Create, maintain, refine, and prioritize tickets in JIRA - including acceptance criteria, priorities, dependencies, and story points. Partner with engineers daily to ensure clear understanding of requirements, support technical feasibility discussions, and resolve blockers quickly. Assist in refining the product backlog to ensure items are ready for upcoming sprints, aligned with business priorities, and scoped appropriately. Support the Business Data Analyst (end-user) team and other internal groups with training and materials for new features. Assist with user testing and QA by validating that new features meet user expectations and business needs. Develop a strong understanding of Noldor’s product to assist in answering internal questions and surfacing feedback. Who You Are: 1–2 years of experience in a technical product, business analyst, or data analyst role; experience in SaaS, ETL, or data platform companies is a plus. Background or familiarity with Property & Casualty Insurance, MGA/carrier data, or insurance premium and loss data is a must. Comfortable working with product documentation and technical concepts like APIs or data structures (you don’t have to code!) JIRA experience or any ticket/support management system is a plus Curious, detail-oriented, and able to break down complex concepts into clear, actionable insights Strong communication skills, especially in writing - able to create clean, easy-to-follow documentation Analytical mindset - you enjoy diving into data, spotting patterns, and making recommendations Comfortable in a fast-paced, evolving environment where priorities shift and ambiguity is part of the job

Job Description Job Title: VMware Virtualization SME Location: New York, NY Type: Contract To Hire Responsibilities • Provide expert-level strategy, design, and ongoing support for large-scale enterprise virtualization platforms within the Americas region., • Lead migration efforts to VMware Cloud Foundation 9 with zero downtime, ensuring compliance and security standards are met., • Design highly available, low-latency VMware environments including vSphere, NSX-T, and vSAN., • Implement Infrastructure as Code using Ansible, Terraform, PowerCLI to automate provisioning, patching, and lifecycle management., • Deploy AI-powered chat ops for ticket triage, predictive alerting, and root cause analysis utilizing Aria Operations and related tools., • Configure, monitor, and fine-tune performance dashboards and thresholds in Aria Operations, VRLI, and VRNI, leveraging AI for anomaly detection., • Facilitate environment-wide process improvements in change, release, and incident management to increase efficiency and security., • Interface with vendors and global IT teams to ensure platform alignment with enterprise standards., • Participate in disaster recovery planning, testing, and execution to maintain RPO of 5 seconds and RTO of 15 minutes for critical workloads., • Provide Tier 2/3 support for production workloads, including on-call rotations, health checks, OS, firmware, and storage updates through automated pipelines., • Liaise with application owners and stakeholders to gather requirements, ensure service delivery, and monitor performance metrics., • Deliver executive dashboards reporting on SLA compliance, platform health, and cost savings initiatives.Requirements, • Minimum 10 years of IT experience with 5-7+ years supporting large VMware environments (vSphere 8+, NSX-T, vSAN)., • Proven experience migrating legacy VMware infrastructures to VMware Cloud Foundation 9 or newer cloud-native systems., • Strong automation skills utilizing PowerCLI, vRealize Automation, Ansible, Terraform, and scripting with PowerShell and Python., • Hands-on experience with Aria Operations suite (formerly vRealize Operations), VRLI, and VRNI for log analytics and network insight., • Deep understanding of enterprise storage solutions (EMC/Isilon, Pure Storage, Dell/NetApp SAN, iSCSI) and vSAN integration., • Advanced networking knowledge covering TCP/IP fundamentals, VLAN configuration, routing, and NSX T features like micro-segmentation and firewalls., • Experience applying AI operations concepts such as predictive monitoring, automated root cause analysis, LLM-driven chat ops, and capacity forecasting., • Proven ability to optimize costs through rightsizing VMs, leveraging ephemeral instances, and improving TCO., • Excellent communication skills, with the ability to influence senior stakeholders and mentor junior staff., • Strong project management capabilities, focusing on outcome-based results, preferably with Agile and ITIL experience. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI- Ref: #404-IT Pittsburgh

Job Description Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base + monthly bonuses, • 401k, • Sundays Off, • Paid Time Off, • Sick Time Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role Functions Leadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUISITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe In The value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of. Character, Values & Excellence • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together. Living Life, Inspiring, & Having Fun! "Do what you do so well that they want to see it again and bring their friends." - Walt Disney Company DescriptionDough Buds is the Franchisee of Crumbl ParamusDough Buds is the Franchisee of Crumbl Paramus

Job Description POSITION TITLE: Business Analyst PAY RATE: $45-$48/hr. W2 LOCATION: 1271 Ave of the Americas, New York - on site 5 days/week TEMP TO HIRE: Maybe *Heavy excel and PowerPoint skills required Summary: The Business Services team is facing increasing workload and complexity in vendor management, reporting, and invoice reconciliation. A dedicated Business Analyst will improve efficiency, accuracy, and enable better decision-making. Challenges: • Manual, time-consuming invoice reconciliation and SLA tracking, • Inconsistent reporting and fragmented data, • Limited visibility into vendor performance, • Heavy administrative workload reducing strategic focus Proposed Solution: Hire a Business Analyst to support: • Invoice validation and discrepancy management, • SLA tracking and dashboard reporting, • Data consolidation and standardized reporting (Power BI), • Executive presentations and insights, • Process improvements and automation Benefits: • 2–5% reduction in billing errors, • Increased efficiency and reduced manual work, • Improved vendor performance and accountability, • Better, data-driven decision-making ROI: Expected return within 6–12 months through cost savings, productivity gains, and risk reduction. Recommendation: Approve the addition of a Business Analyst role to improve financial control, operational efficiency, vendor accountability, and strategic decision-making. Either promote from within or source externally. We may have capable candidates in-house that can be repurposed (this position would replace two current contract workers) FTE Business Analyst role to support: • Business Services Operations:, • Creating & maintaining SOP’s, • Landlord resource recertifications, • SAR Ticket Management for GEAR applications, • Office Tiering / Categorization, • Metrics Reporting Vendor Invoice Reconciliation: • Validate invoices against contracts and SLAs, • Identify discrepancies and overbilling, • Standardizing reconciliation processes Vendor SLA Management: • Track SLA performance metrics, • Develop dashboards and reporting, • Escalate risks proactively Reporting & Data Consolidation: • Centralize data from multiple vendors, • Build consistent reporting frameworks, • Power BI Reporting for Weekly and Monthly Checklists, • Power BI Reporting for iOffice SLAs & Metrics Executive Presentations: • Develop leadership presentations, • Create Quarter Business Services Meeting Agendas, • Translate data into clear insights Process Improvement: • Streamline processes, • Supporting automation, • Stakeholder Engagement:, • Collaborate across teams Ad Hoc Analysis: • Root cause analysis, • Audit and compliance support

Job DescriptionAt Intenseye, we believe protecting people at work is non-negotiable. That’s why we’re building the world’s most advanced AI-powered platform for industrial environments, designed to help organizations move from reactive programs to proactive risk prevention across safety, operations, and quality management. Our technology gives enterprises the ability to see risk and inefficiency as they emerge, take action in real time, and prevent incidents before they happen. Powered by cutting-edge AI and Intenseye’s proprietary Sentinel hardware, our platform delivers ethical, highly accurate intelligence across complex worksites. EHS, operations, and quality teams gain continuous leading indicators, deep operational insight, and unprecedented visibility into how work actually happens. Today, Intenseye helps protect hundreds of thousands of workers across 25+ countries—and we’re just getting started.The Role As an Application Support Engineer, you will cover the full support spectrum: fielding inbound customer questions directly via chat and email (L1), conducting hands-on technical investigations into connectivity, integration, and platform issues (L2), and working alongside engineering when issues require deep infrastructure-level diagnosis (L3). You're the person who gets things done in a high-paced, unstructured environment. You'll work closely with enterprise customers' IT and network teams, join customer calls without hesitation, and partner with engineering, DevOps, and product to see every issue through resolution. This role is based in New York and reports to the Director of Support. This position requires three days at our NYC Office. What you will do: Customer support & relationship management Handle inbound customer inquiries via chat and email — answering platform questions, guiding users, and resolving issues end-to-end Own customer communication throughout the lifecycle of every ticket, providing timely and clear updates. Join customer calls and meetings as a technical representative and engage confidently with enterprise IT and network teams. Maintain and contribute to user-facing documentation, help center content, and knowledge base articles. Technical investigation & infrastructure support Troubleshoot and resolve connectivity issues by working directly with customers' IT teams — including remote access sessions, VPN configuration, SSH access, proxy setup, and firewall and network diagnostics. Support on-premise and cloud/hybrid deployments, handling integration and infrastructure issues that require hands-on network-level investigation. Investigate platform and integration issues across application, service, and network layers, using available monitoring and observability tools. Configure and troubleshoot SSO and authentication integrations for enterprise customers. Cross-functional collaboration Escalate complex issues to engineering and product teams with well-documented findings and clear reproduction steps. Work with engineering, DevOps, and product teams on deeper investigation, bug resolution, and new feature rollouts. Contribute to improving internal processes, playbooks, and support tooling. Partner with the Support Manager to develop support territory strategy What we are looking for: 3+ years in a technical or application support role, ideally within an Enterprise SaaS environment. Solid Linux fundamentals — comfortable in the command line, reading logs, and running diagnostic commands. Strong networking knowledge: TCP/IP, DNS, firewalls, NAT, proxy configurations, and port forwarding. Hands-on experience with SSH and VPN — setup, tunneling, and troubleshooting. Comfortable doing L1 customer chat and deep technical investigation on the same day. Strong written English and a natural ability to explain technical topics to non-technical stakeholders. Ability to navigate ambiguity Excellent oral communication skill with both internal stakeholders and external technical teams Willingness to travel occasionally for on-site customer visits — you're comfortable getting in front of customers in person when the situation calls for it. Intenseye is proud to be an Equal Opportunity Employer. We are committed to building a diverse, inclusive, and equitable workplace where every team member feels valued and empowered. We recruit, hire, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, physical or mental disability, sexual orientation, gender identity or expression, medical condition, pregnancy, veteran status, genetic information, or any other characteristic protected by applicable law. We know that not everyone will meet 100% of the listed qualifications, and that’s OK. Research shows that individuals from underrepresented groups often hesitate to apply unless they meet every criterion. If you’re excited about our mission and believe you can have an impact in this role, we strongly encourage you to apply. Your experience, skills, and perspective may be exactly what we’re looking for. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. Prosper is here to change that. We deliver specialized mental health services for autistic adults, covered by insurance. We've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Our outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. Prosper is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. We're a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. About the Role Our client experience team is crucial to making our clients feel supported day-to-day — managing all inbound phone, text, and email support. We believe in putting clients first, and that ethos runs through everything we do: every interaction is held to a high standard because the people on the other end of it deserve nothing less. As our Client Experience Manager, you will lead this team and own the function fully — hitting SLAs, building out triage structures, managing response quality, and establishing SOPs. When something breaks (e.g. a flagged spam number), you don't wait for someone to tell you how to fix it — you figure out what needs to happen, execute, and build the process that prevents it from happening again. This is a rare opportunity for someone who wants to do more than manage a function — you'll shape it. We're a startup, which means you'll report directly into senior leadership, have a real seat at the table, and build processes and team culture largely from the ground up. The ideal person for this role thinks like an owner. They're restless about quality and never satisfied with "good enough" when better is possible. They're comfortable in ambiguity, resourceful with tooling and systems, and they genuinely care about the clients this team serves. You Will • Own people management end-to-end. Run weekly 1:1s, performance reviews, hiring, and onboarding. Be the manager your team can rely on for clear direction, honest feedback, and real development., • Build and maintain a QA function from scratch. Create a systematic process for reviewing response quality, identify patterns in gaps, and coach the team toward consistently hitting a high bar., • Design and manage team structure. Establish triage tiers, own scheduling across holidays and volume changes, and make sure the team is set up to handle whatever comes in., • Drive continuous process improvement. Identify inefficiencies in workflows and tooling, quantify their impact, and fix them — whether that means building a lightweight solution yourself or writing and managing an engineering ticket to completion., • Create and iterate on SOPs. Document how things should work, monitor whether they're working, and update them when they're not. Build processes that are durable, not just functional., • Translate client patterns into upstream fixes. Spot recurring themes in client questions and complaints, and turn them into clear, data-backed recommendations for the product team — reducing the volume of issues the team has to field in the first place., • Stay ahead of operational issues. When something unexpected breaks figure out the fix and build the safeguard so it doesn't happen again.About you, • Bring 5–8 years of experience in client experience or support operations, including at least 1–2 years managing a team directly, • Fluent in support operations: SLAs, ticket workflows, triage structures, and help desk tooling — and you pick up new systems quickly, • Think and act like an owner — you don't wait to be told something is broken, and you're never fully satisfied with the current bar when better is possible, • Genuinely care about the clients your team serves, and let that shape how you set standards and develop your people, • NYC-based preferred; open to remote for the right candidate More about Prosper Health • Our culture is a unique mix of thoughtfulness, kindess, and high-performance. We take time to eat lunch together every single day in NYC, while also setting ambitious goals and holding ourselves accountable to them., • We always ensure that we integrate perspectives from experts in our space, including clinicians and autistic self-advocates., • Our team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Stanford, Yale, Penn, Dartmouth, Northwestern, Vanderbilt, and more., • Here are a few of our favorite operating principles:, • Clients first - Our job is to solve real problems for our clients. Choose what makes life better for the client, even if it's harder for us. Never lose sight of the person on the other side., • Find a Way - We use ingenuity, scrappiness, and determination to bend the world to accomplish our goals. We're resourceful and do more with less., • Raise the Bar - We grow deliberately, by asking how things can improve and by giving and seeking feedback. We insist on the highest standards and keep pushing them higher., • Be a Good Person - Be kind, be honest, and make it fun to work here. Tell the truth even when it's uncomfortable. Treat people with respect and go out of your way to do nice things for your teammates.