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Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role. What You’ll Do: Lead and develop Team Members and Special Ops Trainers Be responsible for the entire guest experience Develop Culinary Leads and uphold food safety & quality standards Oversee food and beverage management, including inventory, ordering, and budget Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member
Job Summary: The Assistant Manager is responsible for the day-to-day operations of the kitchen, ensuring high-quality food preparation, efficient service, and adherence to food safety standards. This role requires a strong understanding of kitchen dynamics, excellent leadership skills, and the ability to maintain a positive and productive work environment. The Kitchen Lead will oversee kitchen staff, manage inventory, and contribute to menu development, all while upholding the restaurant's commitment to customer satisfaction and operational excellence. Responsibilities: Kitchen Operations: Oversee and participate in all aspects of food preparation, including prepping, cooking, assembly, and presentation, ensuring consistency and quality Manage kitchen flow during peak hours to ensure timely service and maintain customer satisfaction Ensure all food items are prepared according to recipes, portion sizes, and quality standards Monitor food inventory, place orders, and minimize waste through proper handling and storage Conduct regular quality and safety checks on ingredients and finished products Maintain a clean and organized kitchen environment, adhering to company and NYC DOH regulations Team Leadership & Training: Train new kitchen staff on food preparation techniques, kitchen procedures, and safety protocols Supervise and motivate kitchen staff, fostering a positive and collaborative team atmosphere Delegate tasks effectively and ensure all team members understand their responsibilities Provide ongoing coaching and feedback to improve staff performance Assist in scheduling kitchen staff to ensure adequate coverage Inventory & Cost Control: Monitor food costs and actively work to reduce waste and optimize inventory levels Conduct regular inventory counts and reconcile with sales data Identify opportunities for cost savings without compromising quality or availability of ingredients Food Safety & Compliance: Ensure strict adherence to company and NYC DOH regulatory guidelines Implement and maintain proper food handling, storage, and temperature control procedures Maintenance & Equipment: Perform routine checks on kitchen equipment and report any malfunctions or maintenance needs Ensure all kitchen equipment is cleaned and maintained properly Customer Service: Address customer feedback related to food quality or preparation in a professional and timely manner Collaborate with front-of-house staff to ensure a seamless dining experience Qualifications: Proven experience (2 years) as a Kitchen Lead, Supervisor, or similar role in a restaurant setting In-depth knowledge of food preparation techniques, cooking methods, and kitchen equipment Solid understanding of food safety principles and practices Strong leadership, communication, and interpersonal skills Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously Excellent problem-solving and decision-making abilities Flexibility to work various shifts, including evenings, weekends, and holidays Basic computer skills for inventory management and scheduling Physical Requirements: Ability to stand for extended periods and lift up to 50 pounds Manual dexterity and coordination to operate kitchen equipment Education: High school diploma or equivalent required New York City Department of Health Food Handler’s Certificate required Culinary degree or certificate is a plus
**About Marketsheer:** Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed and valued—and where employees thrive. Position Overview: We are seeking a friendly, confident, and organized Host / Floor Manager to join our team. This role is a hybrid of hospitality and leadership. You'll be the face of our space, greeting guests, managing floor operations, and ensuring an exceptional overall experience. Key Responsibilities: - Greet and welcome guests with professionalism and warmth - Oversee daily floor operations to ensure smooth workflow - Manage reservations, waitlists, and guest seating - Lead and support front-of-house team members during service - Resolve guest concerns or complaints with poise and positivity - Coordinate with kitchen and service teams to ensure timely service - Maintain cleanliness, ambiance, and safety of the floor - Train, mentor, and guide junior staff members as needed - Report operational updates or incidents to upper management Qualifications: - Proven experience in a hospitality or customer service role - Prior supervisory or team leadership experience preferred - Excellent communication and interpersonal skills - Ability to stay calm under pressure and manage multiple priorities - Strong attention to detail and organizational skills - A passion for creating memorable customer experiences - Flexible availability (evenings, weekends, or holidays may be required) What We Offer: - Competitive pay ($25–$30/hr depending on experience) - A supportive and energetic work environment - Opportunities for growth and advancement - Training and development programs - Employee perks and team events Apply now and become part of the Marketsheer team where leadership meets hospitality!
New York charter school has several openings in Brooklyn, Queens, Manhattan & Bronx - Great pay! ! Entry Level Position (no experience needed (training provideded) *Must have Bachelor Degree* Send Resume in a PDF document Open Roles: • K–12 Teaching Positions – All majors welcome (Music,art,sports teachers) • School Operations Positions – Help our schools run smoothly and effectively •Education coordinator •Education Assessment Team •Finance System Administrator Only a Bachelor degree is required!
We are looking for a reliable and driven Hiring & Operations Supervisor to oversee the recruitment, placement, and daily management of our field workers. This hands-on role is responsible for sourcing qualified candidates, ensuring job sites are properly staffed, managing dispatch logistics, and providing day-to-day supervision of workers in the field. Key Responsibilities: Recruit, interview, and hire workers based on company needs. Coordinate daily scheduling and dispatch of field employees to job sites. Maintain a pool of standby/on-call workers to meet last-minute requests. Conduct onboarding, training, and ensure employees understand job expectations. Monitor employee attendance, performance, and address disciplinary issues. Communicate with clients and field staff to resolve issues quickly. Ensure work is completed safely, efficiently, and to company standards. Maintain accurate records of timecards, assignments, and personnel documentation. Work with upper management to forecast labor needs and adjust staffing accordingly. Qualifications: 2+ years of experience in recruitment, dispatching, or operations supervision. Strong leadership and organizational skills. Excellent communication skills; able to work with diverse teams. Comfortable handling fast-paced, changing priorities. Proficient with scheduling or workforce management tools (or willing to learn). Bilingual (English/Spanish) a plus. Valid driver’s license preferred
Sales Performance Management Ensure the completion of sales targets and conduct sales analysis. Product Management Improve product management processes, oversee the launch of new products, track sales performance, conduct data analysis, effectively control store inventory, and promptly report the sales and inventory status of products to the store partner. Store Operations Management Maintain normal store operations and be responsible for the display and maintenance of the assigned area. Staff Management Train and ensure that sales assistants can independently complete basic daily tasks; assist the store partner in planning the development of sales assistants and manage store scheduling. Experience: At least 2 year of relevant experience in fashion retail operations. Skills: Understand the operations of product management, display management, and staff management in a retail store.
We are looking for an Automotive Technician and as a second position someone who is just starting out on their journey in the Automotive industry, to join our successful Service center. We have been servicing Staten Island for 38 years. As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You must be comfortable using Diagnostic computer software and have extensive knowledge of vehicle systems. We are also looking for someone who is just starting out on their career as a Auto Mechanic / Technician. We will help train you, because there is nothing better than on the job training. If you have a “never give up” attitude and are willing to problem-solve until you find the best solution for the customer, we want to hear from you. You are responsible to have your own hand tools, as most experienced do. Responsibilities Use your expertise and diagnostic tools to evaluate vehicle malfunction codes Assist with establishing service center procedures for tracking repair status, maintaining technical documentation, and other necessary protocols Carry out routine vehicle maintenance tasks such as tire rotations, oil changes, and brake pad replacements Conduct in-depth vehicle inspections of all systems, including engine, suspension and brakes Ensure a high level of customer satisfaction and repeat business Convey necessary vehicle repair information to office manager in a clear and concise manner Qualifications High school diploma or GED are preferred. An associate degree or completion of an automotive service technician training program is preferred Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE certification is preferred Strong service and communications skills are required
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels
Our company is actively seeking a highly motivated and results-oriented Remote Call Center Sales representative to join our growing team. This exciting opportunity allows you to work from the comfort of your own home while contributing to the success of our sales department. As a Remote Call Center Sales representative, you will play a key role in connecting with potential customers, understanding their needs, and offering tailored solutions. You will be responsible for managing inbound and outbound calls, generating leads, and closing sales. We are looking for someone with a passion for sales, excellent communication skills, and a strong work ethic. This role offers the chance to develop your sales expertise, build valuable relationships with clients, and contribute to the overall growth of the company. Successful candidates will be comfortable working independently in a fast-paced environment while maintaining a high level of professionalism and customer service. We provide comprehensive training and ongoing support to ensure your success. If you are a driven individual seeking a rewarding remote career in sales, we encourage you to apply. This position provides a competitive compensation package and opportunities for advancement. Join our team and experience the benefits of a dynamic and supportive work environment while building a successful career in sales. We value our employees and are committed to providing a positive and rewarding work experience. Responsibilities: Make outbound calls to potential customers to generate leads and qualify prospects. Handle inbound calls from customers and address their inquiries regarding products and services. Present and explain product features and benefits to customers, addressing their specific needs. Effectively manage sales pipeline, tracking leads and following up with potential customers. Achieve sales targets and quotas as set by the sales manager. Maintain accurate records of customer interactions and sales activities in the CRM system. Collaborate with other team members to ensure a seamless customer experience. Stay up-to-date on product knowledge and industry trends. Requirements Proven experience in call center sales or a related field. Excellent communication and interpersonal skills, with a strong ability to build rapport with customers. Strong sales acumen and closing skills. Proficiency in using CRM software and other sales tools. Ability to work independently and manage time effectively in a remote work environment. High school diploma or equivalent; Bachelor's degree preferred. Reliable internet connection and a dedicated workspace. Strong problem-solving and decision-making skills.
Established in 1994, RUDSAK is a privately-owned Canadian luxury fashion company that houses a passionate and creative team. Renowned for its premium quality outerwear and leathers, RUDSAK offers unique collections that allow our customers to freely express their uniqueness. We are looking for new talent. Join our team! Job description: The Key Holder will support the management team in all operation functions to optimize sales performance by leveraging the brand, enhancing customer experience and create emotional connection. The Key Holder will execute the plans and strategies developed by the Store Manager to support the various store functions in relation to sales, operations, clientele development, and merchandising. They will ensure a positive work environment while ensuring an optimal client experience. The Key Holder will mentor Brand Ambassadors to ensure customer retail excellence. Key Responsibilities: Exceed sales targets results for the respective location by creating brand loyalty Analyze and react to the needs of the business to optimize sales opportunities Resolve customer issue by investigating problems, developing solutions ensuring a positive customer experience Training on standard operating procedures (SPO’s); ensure Brand Ambassadors have the proper understanding of SOPs and the potential impact on the business Maintains loss prevention, visual standards and merchandising standards Manages inventory logistics Performs other duties as assigned Key Requirements: Minimum of 1-year experience within a retail setting preferably luxury brand Proven ability to drive positive client experiences that build loyalty and deliver measurable results Strong organizational skills and thrives in a fast-paced environment Strong verbal and written skills Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook Flexibility to work retail schedule which will include evenings, weekend and holidays We thank all applicants for their interest; however, only selected candidates will be contacted Job Types: Full-time, Part-time Work Location: In person Please send resume upon applying!
Job Description We are seeking a Production Supervisor responsible for developing daily/weekly schedules for product and labor based on production requirements. Essential Functions · Follow the Basic Principles in all employee interactions · Provide direction, guidance and assistance to employees to enable them to work more effectively · Motivate employees by giving positive feedback, always in a respectful manner · Measure and manage productivity in the department to identify areas for improvement · Coordinate production process to increase productivity and improve process controls · Effectively allocate production labor as needed on a daily basis to improve productivity · Manage workforce to cross-train employees and rotate employees regularly · Follow all procedures for reporting Worker’s Compensation incidents and accidents, · Ensure meal processing counts and deadlines are met by checking line progress regularly · Ensure accurate counts are produced to specification · Ensure portions control is accurately measured by employees by conducting regular verifications · Train employee in production processes and portion control · Proactively engage in employee relations issues to resolve them effectively and promptly · Manage storage and rotation of daily food production overages to minimize waste · Hold regular communication meeting with employees to review production results, safety and hygiene · Communicate schedule changes to employees · Manage production schedules and processes to minimize overtime · Manage work force accountability for quality and productivity · Ensure employees have proper tools and equipment needed for production · Ensure that HACCP, GMP and USDA standards are achieved and completed · Ensure customer production and labeling requirements are achieved · Competent to work independently, ask questions and seek direction as needed. · Ensure all safety requirements are achieved and strives to maintain a safe work environment. · Effectively gives and receives feedback in a positive and respectful manner · Must be able to function within a team environment. · Performs tasks under general supervision Skills and Qualifications · Food Service experience required · A minimum of 2-5 years supervising a food production environment · Knowledge of internal policies and procedures · Knowledge of HACCP requirements, USDA, GMP and sanitation requirements. · Knowledge of cold food production processes · Candidate bilingual in English and Spanish a plus · Competent written skills and effective verbal communication skills · Computer skills a plus (Microsoft) Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and stand for long periods of time and reach with hands and arms. Position Type/Expected Hours of Work This is a full-time exempt position in a 24/7/365 manufacturing environment. Flexibility with weekdays, evenings, and weekends is required.
We're a dynamic team looking for motivated and results-driven sales professionals to join our crew! As a Sales Representative, you'll play a key role in driving revenue growth and developing your sales skills. Responsibilities: Build relationships with customers and understand their needs Present products/services and demonstrate value Meet sales targets and contribute to team goals Collaborate with colleagues to drive sales growth Requirements: High school diploma or equivalent required; degree in business or related field preferred 0-2 years of sales experience (or relevant experience) Strong communication, interpersonal, and problem-solving skills Ability to work in a fast-paced environment *What We Offer: Competitive salary and commission structure Ongoing training and development opportunities Collaborative and dynamic work environment Recognition and rewards for outstanding We can't wait to hear from you!
Job Description Position: Cook – San Wei Grand Central Pay: $19.00 per hour Company Overview: San Wei Grand Central is a high-energy fast-casual eatery located inside Grand Central Terminal in New York City. Known for our flavorful rice and noodle bowls, signature pastrami sandwiches, and bubble tea drinks, we deliver bold flavors with consistent service in a fast-paced environment. We’re looking for dependable and motivated kitchen professionals to join our growing team. Position Overview: We are hiring a Cook who can confidently execute our menu with consistency and efficiency. The ideal candidate will be responsible for prepping ingredients, cooking proteins and sides according to our Standard Operating Procedures (SOPs), and maintaining a clean, organized kitchen space. This role is key to ensuring smooth back-of-house operations and delivering the quality San Wei is known for. Key Responsibilities: Execute all recipes and cooking tasks in accordance with company SOPs Prep ingredients including vegetables, proteins, sauces, and noodles Cook and assemble hot food items with speed, accuracy, and consistency Maintain cleanliness and organization of all kitchen workstations Monitor food quality and report any discrepancies to the manager Adhere to food safety, sanitation, and health code standards Support team with additional kitchen duties as needed Requirements: Minimum 1 year of experience in a kitchen or line cook role Ability to read and follow prep lists and recipe SOPs Familiarity with Asian cuisine is a plus Able to lift 30+ lbs and stand for long periods Strong attention to detail and time management Must be punctual, dependable, and a team player Flexible availability, including evenings, weekends, and holidays Must be able to commute to Grand Central Terminal, NYC 10017 Compensation & Benefits: Pay: $19.00 per hour Employee food & drink discounts Paid training Flexible scheduling Opportunities for advancement Paid time off (for eligible employees) Job Types: Full-time, Part-time Expected Hours: 30–40 hours per week Shifts: 8-hour shifts, with morning, day, evening, and weekend options Work Location: In person at Grand Central Terminal, New York, NY 10017 Job Types: Full-time, Part-time Pay: $19.00 - $19.50 per hour Expected hours: 30 – 40 per week Benefits: Employee discount Flexible schedule Opportunities for advancement Paid sick time Paid training
Hi. We're Diamond District Dental! Welcome to the Diamond District Dental revolution. Dental care for the people. We believe everyone deserves the very best dental care, so we put people at the center of everything we do. At Diamond District Dental, you receive scheduling that’s easy, fees that are clear, a location that is modern, sleek & convenient, comfortable visits with the latest amenities & most importantly, staff that actually cares about you. So what do you say? Are you ready to join the revolution? The Role The Dental Assistant (DA) is a key member of the Diamond District Dental team, assisting our Dental Hygienists and Associate Dentists with basic customer care and procedures. The DA is responsible for the customer experience, which may include managing new customer intake and dental history, documentation, radiographs, and setup. This individual will perform other responsibilities, as needed. This position reports to the DA Clinical Manager and Office Manager. This is a full-time opportunity with occasional weekend shifts. Essential functions/responsibilities - Assist with basic customer care and dental procedures within the Dental Assistant (DA) scope of practice - Provide radiographs, as prescribed, record and maintain up-to-date documentation in electronic medical record (EMR) - Suction, retract, assist and practice 4-handed dentistry for all general practice procedures - Conduct intraoral digital scanning (iTero Scans) - Ensure Department of Health (DOH) compliance of site lab and exam rooms, which may include but is not limited to, logbook maintenance, checking for expired medications and supplies, and proper handling of specimen - Ensure site is fully stocked with supplies, as necessary - Help maintain a clean, courteous, and professional working environment - Provide excellent and compassionate customer care - Assist with onboarding and training of new hire DA We are a fast growing practice and look forward to having staff who wants to grow alongside us. - Job Type: Full-time - Pay: $25.00 - $28.00 per hour Benefits: - 401(k) - Dental insurance - Employee discount - Health insurance - Opportunities for advancement - Paid sick time - Paid time off - Vision insurance Schedule: - 8 hour shift - Day shift - Monday to Friday Experience: - Dental assisting: 3 years (Required) License/Certification: - X-Ray Certification (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Required) Work Location: In person
Role Overview: At Rose Bakery, the Head Chef/Café Manager is responsible for overseeing both the Front of House and Back of House operations, as well as the retail side of the café. This role involves creating and executing daily savory and pastry menus, sourcing ingredients, managing the team, handling customer service, coordinating and catering events, and overseeing recruitment and training. Additionally, the role ensures all health and safety regulations are met. ** Key Responsibilities:** - Construct menus with new or existing culinary creations, ensuring the variety and quality of servings. - Manage our retail program. Overseeing and sourcing products to carry within the café. - Fully in charge of recruitment and training. - Comply with nutrition, sanitation, and safety regulations in accordance with local law. - Responsible for sourcing and placing food and non-food orders. - Ensuring all menus and ingredient selections are in accordance with the Rose Bakery philosophy and standards. - Meeting/exceeding sales goals and adhering to strict food and non-food budgets. - Planning and coordinating events within Dover Street Market New York. - Taking charge of the catering business from start to finish, including developing menus, pricing, and invoicing. ** Key Skills:** - A highly motivated individual able to converse with all levels, both internally and externally. - Self-starter, able to set the standard by their own professionalism and attitude. - Must be energetic, self-motivated, self-organized, and a team player. Willing to do whatever it takes to get the job done. - Decisive, structured, and organized, with a keen eye for detail. - Punctual, possesses excellent time management skills. - Flexible, adapts to ever-changing needs of the business. - Possesses an enthusiasm and a passion for the Rose Bakery philosophy. ** Key Requirements:** - 4+ years’ experience managing both BoH and FoH teams in a café or restaurant setting. - Outstanding communication and leadership skills. - Capable of multi-tasking while maintaining a high attention to detail. - Flexible to the needs of the business. - Ability to lead recruitment, training, and development of bakery staff. - Knowledge of proper timekeeping and payroll procedures. - Ability to stand for prolonged periods of time.
Responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees. Recruiting, interviewing and training staff to follow restaurant procedures Maintaining safety and food quality standards Keeping customers happy, getting their feedback on the experience and handling complaints Organizing schedules, keeping track of employees’ hours and recording payroll data Supervising daily shift operations, including front- and back-of-house restaurant operations Controlling operational costs and identifying ways to cut waste Appraising staff performance and disciplining or retraining employees to correct poor performance. Able work at 7am for Hotel Breakfast service.
Overview We are seeking a dedicated and experienced Restaurant Store Manager to lead daily operations, ensure exceptional customer service, and drive team performance. This role requires strong leadership, organizational, and problem-solving skills, with a passion for hospitality. Duties - Oversee all restaurant operations, ensuring high standards of food quality, service, and cleanliness. - Manage kitchen operations, including food preparation, cooking, and presentation. - Supervise and train staff in hospitality management practices, including and shift management. - Ensure cleanliness, safety, and compliance with health regulations - Monitor inventory, ordering, and cost control - Handle customer concerns and ensure satisfaction - Monitor financial performance, including budgeting and cost control measures. Qualifications - Proven experience in restaurant management or a similar role within the hospitality industry. - Strong knowledge of kitchen management practices and quick service fast food restaurant operations. - Strong leadership and communication skills - Knowledge of POS systems and basic financials - Ability to work flexible hours, including weekends and holidays. - Marketing skills preferred - Speaking Chinese is a plus, but not required Join our team and contribute to creating memorable dining experiences for our guests while leading a talented group of professionals in the restaurant industry.
Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
About Common Hours… Common Hours is our second location where our first shop is in SOHO, Manhattan with the different name. Common Hours is located on 35 W 35th Street in Manhattan and we expect open by beginning of beginning of August. We will need many hands from training baristas to coffee professionals. What we look for is not one’s coffee skills but the skills that are harder to train and those are kindness, honesty, and openness. If you think you have these ‘hard-to-train’ skillsets already, please apply to the positions at common hours with no hesitation. We look forward to meeting with you soon! Assistant Manager As the Assistant Manager, you will support the daily operations of the coffee shop and help maintain the highest standards of customer service, product quality, and team performance. You will work closely with the Manager to lead and motivate the team, ensure operational efficiency, and uphold the shop’s brand and values. Key Responsibilities: Team Leadership: Assist in training, supervising, and scheduling baristas and staff to ensure smooth shift operations and a positive team environment. Customer Experience: Model and promote exceptional customer service, resolving issues promptly and professionally to maintain guest satisfaction and loyalty. Quality Control: Ensure consistency and excellence in coffee preparation, presentation, and overall product quality. Inventory & Ordering: Monitor inventory levels and assist in ordering supplies, coffee, and equipment while minimizing waste and managing costs. Operational Support: Oversee opening and closing procedures, cleanliness, equipment maintenance, and compliance with health and safety standards. Sales & Reporting: Assist with daily sales tracking, cash handling, and end-of-day reporting. Problem Solving: Act as a point of contact for shift-related challenges and support staff in real-time decision-making. Requirements New York City Food protection certificate (DOH card) 2+ years’ experience in a customer service leadership position Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Availability to work between 7 am and 5:00 pm You must be authorized to work in the U.S Benefits and Perks $6,5000-$70,000 a year (Hourly Payment option is available) Paid sick time Paid vacation time Commuters benefit Barista As a Barista in common hours, you play a key role in delivering a memorable coffee experience through precision, care, and hospitality. You’re responsible for crafting high-quality beverages, maintaining a welcoming environment, and supporting daily shop operations. Key Responsibilities: Coffee Preparation: Skillfully prepare espresso-based and brewed coffee drinks using manual and automated methods (e.g., espresso machine, pour-over, AeroPress, etc.). Customer Service: Provide warm, attentive, and knowledgeable service; guide guests through the menu and make recommendations based on taste and preference. Consistency & Quality: Follow recipes, dialing in espresso, and adjusting grind size or extraction to maintain taste and presentation standards. Cleanliness & Organization: Maintain a clean and organized workspace, including bar, machines, and dining area; adhere to sanitation and food safety standards. Product Knowledge: Stay informed about coffee origins, roast profiles, and brewing methods; participate in tastings and trainings to improve knowledge. Team Collaboration: Work efficiently with team members during busy hours; assist with restocking, dishes, and shift change tasks as needed. Cash Handling: Operate the POS system accurately for order entry and payment processing. Requirements Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Availability to work between 7 am and 5:00 pm You must be authorized to work in the U.S Benefits and Perks $17~1$18 per hour plus tips Paid sick time Paid vacation time Commuters benefit
Bilingual Customer Service Representative / Front Desk Associate (Spanish-English) Company: TAXVANCE Location: [Your Location] Reports To: Office Manager 📋 Job Summary: TAXVANCE is seeking a friendly, organized, and bilingual (Spanish-English) Customer Service Representative / Front Desk Associate to serve as the first point of contact for our clients. This individual will be responsible for welcoming clients, managing appointments, answering inquiries, and supporting our tax preparation and financial services team. 🔑 Key Responsibilities: 🛎️ Front Desk & Client Support: - Greet clients in person, by phone, and via email with professionalism and warmth. - Answer client inquiries about tax services, document requirements, and appointment scheduling in both English and Spanish. - Manage incoming calls, route messages, and provide accurate information. 📑 Administrative Support: - Schedule, confirm, and manage appointments. - Collect and verify client documentation for tax preparation. - Maintain accurate client records and data entry into our system. 💬 Bilingual Communication: - Translate documents and verbal communication between clients and staff when necessary. - Assist Spanish-speaking clients in understanding tax documents, procedures, and service options. 🤝 Office Coordination: - Maintain a clean, organized, and welcoming front office environment. - Support the tax preparers and management team with clerical tasks as needed. - Ensure confidentiality and security of client information in accordance with company policies and federal regulations. 📌 Qualifications: - High school diploma or equivalent (Associate’s degree preferred) - Fluent in both English and Spanish (spoken and written) - Prior customer service or front desk experience, preferably in a financial, tax, or office setting - Strong communication, organizational, and problem-solving skills - Proficient in Microsoft Office and basic office equipment - Friendly, professional demeanor with a customer-first attitude 💵 Compensation & Benefits: - Competitive hourly wage (based on experience) - Paid training - Seasonal and year-round employment opportunities - Opportunities for advancement within TAXVANCE
Objectives of this role Oversee restaurant operations and ensure a smooth flow Maintain a positive restaurant culture Create work schedules that align with the restaurant’s needs Ensure proper compliance with restaurant hygiene regulations Train new employees to help them meet the restaurant’s expectations Interact with diners and build positive rapport with different types of people Responsibilities Manage and keep up smooth restaurant operations Supervise both kitchen staff and waitstaff, providing necessary feedback Write daily budget reports on both revenue and costs Communicate with diners and mitigate potential conflicts Organize and take stock of restaurant supplies
What is a Direct Support Professional? The Direct Support Professional (DSP) is responsible for implementing person-centered services for each individual. This includes ensuring implementation of the individuals services, goals, and outcomes in relation to program-based and community inclusion activities. In addition, the Direct Support Professional is solely responsible for the individual's overall physical and emotional well-being. You would be responsible for: - Under supervision, provide support and services which involve advocating for, encouraging, guiding, and teaching individuals in expressing personal choice, ensuring community integration, assisting individuals with personal hygiene care, toileting, lifts and transfers, dining, dressing, and meal preparation. - You would help individuals to participate in games and recreational programs; coach and encourage individuals to develop daily living skills; and provide a clean, safe, and comfortable environment. - You would collaborate with other staff to implement and record care plans and, in accordance with special instructions, you may administer medication. These positions are physically demanding. - You would need to be prepared to act to ensure the health and safety of individuals in emergency situations. - You will participate in staff meetings, in-service training and on-site workshops as required for professional growth and development. Attending external training and workshops in the direction of direct supervisor or program management. Maintain certification in *AMAP, CPR, First Aid and SCIP, as required. - You must be able to stand for extended periods of time, bend, stretch, and lift bedridden and/or incapacitated individuals. - You will help to promote and support the inclusion of individuals in their community according to their unique needs, interests, and desires. Model and encourage interaction between individuals and community members. Help foster individuals’ personal growth by assisting in forming and maintaining friendships with neighbors, co-workers, and peers. - You will help with transporting individuals or assist them in taking public transportation. - You will assist in maintaining positive communications with family members, advocates, and service providers as per program needs. To learn more about what direct support professionals do on the job every day. Qualifications You are a good fit if you have: - High school diploma, GED, CNA (Certified Nursing Assistant certification) or possess a Direct Support Professional (DSP) certificate from an accredited public or private organization. - One year or more work experience with individuals with developmental disabilities preferred. - Excellent written, communication and mathematical skills. - Valid NYS driver license preferred but not required. - A flexible work schedule. Benefits: What we offer once YOU join our growing family: At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: - Paid time off (holidays, calendar, sick and personal) - Professional development opportunities - Team environment - Medical and dental benefits - Employer-paid life insurance - Optional insurance (life, disability, etc.) - 403(B) retirement plans - Flexible spending account (dependent care, medical, parking, and transit) - Employee assistance program HeartShare is an Equal Opportunity Employer (EOE). About HeartShare Who WE ARE: For over one hundred years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives. To learn more about HeartShare, please to apply