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Job Description Queens Electrical Contractor seeking Mechanics and Helpers for residential, commercial, and industrial installations. Company projects include residential remodeling projects, custom homes, and various commercial spaces. Work Includes: • Installation of electrical wiring in commercial/industrial buildings., • Troubleshooting electrical issues., • Ability to use a wide variety of electrical tools and techniques., • Performing electrical work in a neat and organized manner., • Ability to work safely on a construction site. Requirements: • Driver’s license., • Hand tools., • Familiarity with NYC code. Salary based on experience.

Job Description Key Responsibilities • Daily time entry accounting for at least 80% of hours clocked in., • Maintain and update technical documentation in IT Glue., • Assist and guide Jr. Engineers on troubleshooting steps; serve as an escalation point for service tickets., • Configure and manage Windows Server:, • File, print, and remote access services., • File permissions, event logs, backups/restores., • Administer enterprise email applications (Exchange/Office 365):, • Add/remove users and groups, configure permissions, aliases, and forwarding rules., • Install, configure, and troubleshoot:, • MS Office Suite applications., • Standard POP, SMTP & Exchange clients (including Outlook)., • Workstation hardware (video cards, NICs, sound cards, drives, PDAs)., • Network configuration & troubleshooting:, • TCP/IP, DNS, VLANs, routing, firewalling., • Routers, firewalls (SonicWALL, FortiGate), wireless technologies., • Switches, hubs, patch panels, and network node connectivity., • Support and troubleshoot Citrix & Windows RDP environments., • Perform data backup and recovery; maintain corporate antivirus and VPN connectivity., • Provide accurate time estimates for tasks and ensure complete resolution., • Strong ability to communicate technical concepts clearly to non-technical audiences., • Able to work independently while being a supportive team player., • Willingness to learn new technologies quickly through self-study and practice., • Detail-oriented and able to perform technically complex tasks accurately., • Capable of handling stressful situations professionally., • Proactively seeks assistance when needed without overburdening others., • Required:, • CompTIA A+ certification., • Valid driver’s license., • Minimum 2 years of IT experience (hardware, software, networking, security)., • Preferred:, • Network+, Security+, MS-900 or AZ-900, MCP, CCNA/CCDA/CCNP, Project+, Apple certifications., • 2+ years’ experience with VLANs, routing, firewall support, server hardware (CPU/RAID/SCSI), mobile messaging tech., • 5+ years’ experience in an MSP environment (for senior-level consideration)., • Experience with Citrix & Windows RDP environments.

Job Description Cadogan Tate New York has an exciting position available for CDL Class A Drivers. We are seeking a professional CDL-A Over-the-Road (OTR) Driver responsible for the safe, compliant, and timely delivery of freight across routes. DOT-regulated responsibilities. This position is driving focused, with no handling skills required. Trips would involve every weekend. Then away additionally every second week. $.60 per mile. Benefits • Contributed Medical, Dental and Vision Insurance, • 401(k) with company match, • FSA & TRA, • LTD, • Life Insurance, • Employee Assistance Program, • Competitive Paid Time Off (Four Weeks), • Fuel Cards, • Abenity Discount Program, • Uniform Reimbursement, • Gym Membership Key Responsibilities • Operate a Class A commercial vehicle over long distances, ensuring safe and legal operation at all times, • Conduct pre- and post-trip inspections in compliance with DOT regulations, • Maintain accurate driver logs using ELD (Electronic Logging Device), • Deliver freight securely and on time, coordinating with dispatch for routing and scheduling, • Adhere to OSHA and DOT safety standards, including hours of service, vehicle weight limits, • Report any safety incidents, vehicle defects, or delays promptly, • Communicate clearly with dispatch, clients, and team members as needed Knowledge, Experience & Qualifications • Valid CDL Class A license, • Clean MVR, • Must be able to pass DOT Physical., • 2+ years of verifiable OTR driving experience preferred, • Strong knowledge of FMCSA regulations and DOT safety protocols, • Familiarity with ELD systems (Samsara), • Able to drive long distances, work flexible schedules, and stay overnight as required, • Basic mechanical knowledge for minor truck troubleshooting, • Excellent time management, navigation, and communication skills

Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Sun-Thurs 3p-11:30p CST - As a Customer Service Advocate at iRhythm Technologies, you will: Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment; Respond to i

Job Description MADISON SECURITY GROUP INC SPECIAL ENFORCEMENT OFFICER Locations in The Bronx & Brooklyn Areas Possible qualifications, 1. Armed, 2. Unarmed Bouncer type a plus for this location, 3. Active or retired/Former law enforcement, corrections, military Security Officers Job Responsibilities: Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel. Security Officer Job Duties: Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers. Controls traffic by directing drivers. Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures. Maintains environment by monitoring and setting building and equipment controls. Maintains organization's stability and reputation by complying with legal requirements. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques. Contributes to team effort by accomplishing related results as needed. Security Officer Skills and Qualifications: Lifting, Surveillance Skills, Deals with Uncertainty, Judgment, Objectivity, Dependability, Emotional Control, Integrity, Safety Management, Professionalism, Reporting Skills If you are interested in the position we are hiring immediately, you can come to the office with the attached documents (ex. Guard License, 8 and 16hr cert, birth cert or perm resident card, social security card, id, ect.. Monday thru Friday 9am- 2pm.

Job DescriptionJoin the Interventional Radiology / Interventional Endoscopy Team Drs. Chick Weisse and Allyson Berent The Katharine and William Rayner Interventional Radiology (IR) and Endoscopy (IE) Suite is the first facility of its kind, offering complete interventional capabilities for veterinary patients. Well established in human medicine, these minimally invasive procedures provide unparalleled precision in the treatment and diagnosis of complex medical conditions. The IR / IE team is co-led by Drs. Chick Weisse and Allyson Berent, who have pioneered the use of these lifesaving procedures in companion animals. IR / IE Veterinary Technicians provide anesthesia for these cutting-edge procedures, working alongside our highly skilled technicians and our board-certified anesthesiologist. IR/IE Technicians also participate in clinic appointments and communicate post-operatively with clients and assist in patient discharges. Responsibilities include, but are not limited to: • Providing anesthesia support for cutting-edge IR / IE procedures for patients of all ASA levels, • Troubleshooting, operating, and maintaining surgical and anesthetic equipment and inventory, • Working alongside doctors in clinics and communicating with clients, • Assisting with all aspects of patient care from admission through discharge, • Participating in research and educational projectsQualifications:, • Must have NYS Veterinary Technician's license, • Advanced anesthesia skill set and ability to perform tasks associated with critical and emergent situations, • Position is ideal for technicians seeking a VTS in anesthesia and analgesia, • Candidate must be able to work successfully as part of a team and autonomously with the ability to remain composed in stressful situations, • Strong skills in phlebotomy, peripheral catheter and central line placement, anesthesia protocols, anesthesia monitoring, and post operative care preferred, • Equivalent of 1 year training in an advanced veterinary surgery department preferred, • Individuals must be flexible about working additional hours when necessary and have the willingness and determination to remain on the cutting edge of veterinary anesthesia, • Ability to lift and restrain animals weighing up to 50 poundsOur comprehensive benefits package includes:, • Competitive salary, • Generous sign-on bonus, • Relocation reimbursement for qualified candidates who live outside the NYC metropolitan area, • Generous paid time off, • Four-day work week, • Tuition assistance, • 50% discount on veterinary care, • Mentorship through the VTS process, • Continuing education funds with rollover options, • NYS Licensing fee reimbursement, • 403b matching fund, • Comprehensive medical, dental, and vision coverage, • You may be eligible for The Public Loan Service Forgiveness Program as we are a 501(c)(3) nonprofit employer Pay Range$30—$40 USD Excellence in veterinary medicine since 1910. AMC Offers: A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC is currently undergoing a major expansion and renovation. Once complete, this project will transform the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job Description We are seeking a Telecommunications, BMS, AV Technicians Installers to become an integral part of our team! You will design and configure data communication, audio systems as well as identify areas of improvement to increase efficiency. Responsibilities: • Supervise installation and maintenance of communication systems, • Adjust voice and video configurations to minimize communication disruptions, • Provide training and support to personnel, • Investigate customer issues and design appropriate solutions, • Previous experience in telecommunications, electrical engineering, or other related fields, • Familiarity with troubleshooting equipment, • Strong analytical and critical thinking skills, • Strong attention to detail, • Excellent written and verbal communication skillsCompany DescriptionFast-paced service company with heavy deadlines that must be adhered to on a daily basis. Excellent customer service skills results drivenFast-paced service company with heavy deadlines that must be adhered to on a daily basis. Excellent customer service skills results driven

Job DescriptionWe are a security Integrator serving NJ/NY area. We are seeking an employee to install cable networks for CCTV, and access control systems and aisst field technicians. Room for advancement to become a field technician. Applicant must have experience installing voice/data cable runs. Applicant should be computer literate, mechanically inclined, know how to use tools and have good troubleshooting skills. There are overtime and year-end bonuses. We provide a company vehicle to go to job sites We offer medical benefits, Aflac options, pension plan, vacation/sick time. There is overtime and an end of the year bonus. Must have a valid and clean driver's license. Compensation depends on experience.

Job Description ▶︎ Job Details ・Job Title: SAP ERP Manager (SD/MM) ・Client: IT Services ・Working Location: NY 10022 ・Working style：Hybrid ・Employment Type: Permanent/Full-time ・Salary: 90-130K per yr + Full Benefit ・Benefit: Full Benefit (Insurance, PTO, 401K) ・Visa Support: Yes ・Language: English / Japanese ▶︎Key Responsibilities: • Managing and performing SAP ERP and other systems-related requirement analysis, proposals, design, implementation, and operation for our key accounts., • Overseeing project execution and ensuring the on-time, on-budget completion of projects which meet or exceed the client's needs and expectations., • Solves software requirements by analyzing, creating, and modifying SAP ERP systems to meet user needs., • Change SAP ERP and other system configurations or programs., • Create and maintain documentation of program designs and operation manuals by interpreting instructions and conducting training sessions as necessary., • Communicate and negotiate with project stakeholders., • Analyze client inquiries and requirements. The right candidate will possess: • Experience • Minimum 1 year of user support and 5 years of implementation experience with SAP ERP., • Project management skills., • Analytical skills regarding requirement definitions, development, implementation of SAP ERP and other system applications, maintenance, and troubleshooting., • Minimum one year of user support and five years of implementation experience with SAP ERP. ▶︎Required Qualifications & Skills: • Bachelor’s degree in Computer Science or related field., • SAP Application Associate certifications are preferred., • Project Management Professional (PMP) certification preferred., • Effective English communication and interpersonal skills, both written and verbal. lCFQSTEKKP

Job DescriptionSalary: MORTGAGE LOAN ORIGINATOR All Mortgage Lenders talk about their competitive compensation, quick turn times, in house products, etc. Sure we all have those, but why focus on the things that are a given or the minimums in the industry? We heard this message from our team and have invested in world class origination software, CRM, mobile mortgage application technology, marketing automation platform and data reporting /analytic software to make it happen! Jet Direct Mortgages mission is to be the #1 Brand and Premier Local Lender in all of our licensed states. To accomplish this we will: • Provide a world class culture to support our team and our clients, • Provide technology to support and solve the issues of our team and our clients, • Provide the highest value for the most competitive pricing to our team and our clients, • Provide the best in service for our team and our clients Here is what we are looking for in our Mortgage Loan Officers/Originators: • Experienced, honest, ethical, and hardworking, • Enjoys working with clients and helping them achieve their goals of owning a home, • Ability to manage a pipeline and collect documents pertinent to mortgage loan origination, • Provide superior customer service, engaging with consumers by determining their needs and offer appropriate products, • Meet individual monthly sales goals set by Jet Direct Mortgage, • Looking to build a network to Self Generate business for their future Mortgage Loan Officers/Originators Qualifications: • Must possess an approved STATE NMLS license, • Detail-oriented with demonstrated, careful decision-making skills, • Maintenance of mortgage licenses by completing mandatory annual continuing education, • A solid understanding of appraisals, title reports & product guidelines, • Utilize in-house technical systems and programs such as Encompass, • Knowledgeable in regulatory, policy and compliance issues pertaining to the mortgage industry, • Ability to maintain and grow a network of prospects, customers, realtors & referral partnerships, • Bilingual a PLUS What you will get (of course!): • Competitive compensation and incentives, • Excellent benefit packages that range from 401k to Medical, Dental, 401(k), Life Insurance and more, • In house processing and underwriting team supporting you, • Creative sales driven marketing team and tools, • Technical support providing help desk, reporting and lead management, equipment troubleshooting and more, • Assistance in growing your network of Realtors and other referral sources Come join our team! We are a direct lending Mortgage Bank licensed in 27 States, and more to come. We will help you meet and exceed your goals for 2024 and beyond!

Job Description Are you ready to dive into the world of cutting-edge electronics and make a real impact? Join ActionLink as a Part-Time Retail Merchandiser for Brooklyn, NY 11239 and the surrounding area Enhance the Retail Experience, One Display at a Time! • Store Visits: Complete projects at major retail stores within an assigned territory, • Purpose: Ensure proper placement, assembly, maintenance, and troubleshooting of promotional product displays, • Clients: Represent global clients such as Microsoft, Samsung, T-Mobile, Dyson, Bose, and Intel, • Scheduling: Up to 25 hours per week, availability required Monday-Friday; 8:00am to 5:00pm. No weekends/evenings, • Additional Opportunities: Potential for more hours if covering larger regions or traveling., • Compensation: The wage range for this position is $17.00 to $17.00 per hour commensurate with experience., • Additional Technical Projects: Available at higher rates, based on need, • W2 Employment: Includes bi-weekly pay schedule and direct deposit, • Retirement Savings: Optional 401(k) retirement savings plan with company match, • Travel Reimbursement: Store-to-store drive time and mileage assistance, • Training: Paid training time is provided to prepare you for program success, • Experience: Previous merchandising, 3PL, or relevant retail experience is highly desirable, • Versatility: Handle all levels of merchandising work within assigned territory, • Attention to Detail: Follow complex written instructions and display diagrams, • Independence and Teamwork: Comfortable working independently and collaborating with a small team when needed, • Tech-ready: Internet access, basic hand-held tools, and a Wi-Fi/GPS enabled smart device with latest OS update. Laptop/desktop access is a plus, • Travel Ability: Must have driver’s license and access to a personal vehicle and will be required to use their vehicle to perform the responsibilities of the role. We are an equal employment opportunity employer #MERCH2

Job Description The Schwarzman Animal Medical Center is seeking Licensed Veterinary Technician in Surgery across to support our non-profit mission of delivering world-class care to our patients. Responsibilities • Training in Anesthesia, Recovery, General Surgery, Emergency Room, and the Operating Room., • Assist with all aspects of patient care from admission through discharge., • Provide anesthesia support and nursing care primarily for the Surgery Department., • Provide exceptional and compassionate care for our patients from admission through discharge, • Support veterinarians in all facets of care, including interpreting and executing treatment directives, • Complete all necessary technical procedures and treatments, with strict adherence to department and hospital protocols, • Communicate professionally with clients and referral veterinarians, • Maintain concise and accurate records of the patient's treatment progress and charges, • Maintain stock, order supplies, and assist with cleaning and maintaining cleanliness of ward, • Participate in the training of new employees and volunteers, • Participate in educational and research projects, • Providing anesthesia support for other clinical departments, • Client communication, • Patient care, • Troubleshooting, operation, care and maintenance of surgical and anesthetic equipment, • Maintenance of inventory, • Participation in an overnight anesthesia on-call rotation, • Research/educational projects.Qualifications, • Must have a New York State Veterinary Technician's license or permit, • Must have an advanced anesthesia skill set and be able to perform all the associated with a critical and emergent anesthesia procedure., • The equivalent of 6 months training is required in the Surgery Department of the Animal Center., • Knowledge and ability to remain of the techniques associated with advanced care of veterinary patients is preferred., • The candidate must be able to lead and act autonomously during a crisis and be able to adept at crash medicine and resuscitation., • A strong skill set in phlebotomy, catheter placement, anesthesia protocols, anesthesia monitoring and post-operative care is essential., • The individual must be flexible about working additional hours when necessary and have a willingness and determination to remain on the cutting edge of veterinary anesthesia and veterinary neurology., • Must have animal handling experience and ability to lift and restrain animals weighing up to 50 pounds, • Must be able to work successfully as part of a team, • Must also be able work independently and proactively, • Must establish and maintain effective, respectful working relationships and customer satisfaction with all stakeholders, including department staff, medical staff, support staff, clients, and referring veterinarians, • Must have ability to remain composed in stressful and emergency situationsOur comprehensive benefits package includes:, • Competitive salary, • Generous sign-on bonus, • Generous paid time off, • Tuition assistance, • 50% discount on veterinary care, • Mentorship through the VTS process, • Continuing education funds with rollover options, • NYS Licensing fee reimbursement, • Relocation reimbursement for qualified candidates who live outside the NYC metropolitan area, • 403b matching, • Comprehensive medical, dental, and vision coverage, • You may be eligible for The Public Loan Service Forgiveness Program as we are a 501(c)(3) nonprofit employerShift, • Sunday, Monday & Tuesday [8am-7pm] A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC is currently undergoing a major expansion and renovation. Once complete, this project will transform the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job DescriptionWe are a security Integrator serving NJ/NY area. We are seeking a field technician to install cable networks, CCTV, and access control systems. Applicant must have at least 1 year of experience installing security cameras or access control readers and locks. Applicant should be computer literate, mechanically inclined, know how to use tools and have good troubleshooting skills. There are overtime and year-end bonuses. We provide a company vehicle to go to job sites, medical benefits, Aflac options, pension plan, vacation/sick time. Must have a valid and clean driver's license. Compensation depends on experience. A resume must be sent to be considered.

Job Description Database Analyst Job Purpose: Maintains data storage and access by designing physical databases. Database Analyst Job Duties: • Confirms project requirements by studying user requirements; conferring with others on project team., • Maintains data dictionary by revising and entering definitions., • Maintains client confidence and protects operations by keeping information confidential., • Maintains technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; participating in technical societies., • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques., • Contributes to team effort by accomplishing related results as needed., • Determines changes in physical database by studying project requirements; identifying database characteristics, such as location, amount of space, and access method., • Changes database system by coding database descriptions., • Protects database by developing access system; specifying user level of access.

Job Overview Shift supervisors will provide and oversee on-site trauma-informed social service deliveryat city sanctuary hotels throughout New York City. Working cooperatively with hotel operations and security staff, shift supervisors will welcome and engage migrant and asylum-seeking single adults, families with children, or adult families (without children). Supervisors will manage daily social service operations and provide on the ground support and supervision for community associates who are responsible for completing culturally sensitive assessments and making referrals. Responsibilities Shift supervisors will have teams of 3 to 6 community associates and are responsible for varied tasks including, but not limited to, the following: • Overseeing social services operations and seamless transitions from one shift to the next, • Supervising and supporting community associates, including reviewing completed assessments, • Ensuring that community associate staff provide culturally sensitive, trauma- informed services, • Ensuring appropriate staff coverage and monitoring attendance, • Intervening in crises and counseling clients as needed, • Planning and troubleshooting with operations and security staff, • Coordinating interpretation and translation services, • Providing coverage for community associate staff as needed, • Meeting with operations and security staff for planning and site management, • Managing and documenting incidents, • Bachelor’s degree or two years of relevant social services experience with people who are vulnerable and have experienced significant trauma, • Strong understanding of trauma and how it manifests, as well as experience delivering trauma-informed, culturally sensitive services, • Excellent verbal and written communication skills, • Ability to learn quickly and problem-solve under pressure and within prescribed timelines, • Strong organizational and leadership skills, • Ability to work independently and manage a team, • Working knowledge of immigration laws and procedures, • Master’s degree in social work or other human services field + two years of relevant experience working with people who enter the U.S. seeking asylum, • Fluent in English and Spanish (written and spoken), • 2+ years of experience supervising social services staff in the delivery of culturally sensitive, trauma-informed services, • Solid understanding of immigration laws, regulations, procedures, and benefits/entitlements, • Experience working on-site in a congregate housing setting Full-time during the day, evening, or overnight shifts We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Job DescriptionSalary: $90,000-105,000 Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges. Were looking for a dedicated Field Service Specialist to bring their expertise to our dynamic team. This role offers an exciting blend of hands-on technical work, customer interaction, and opportunities for growth in the HVAC industry. Your Role: As a Field Service Specialist, youll be at the forefront of our operations, ensuring seamless startup, commissioning, and maintenance of Armstrongs innovative products and solutions. Your day-to-day responsibilities will include: Field Service Activities: • Hands-On Expertise: Lead the startup and commissioning of Armstrong equipment, including Variable Frequency Drives and Control Panels., • Proficient understanding of optimization equipment and solutions for achieving maximum efficiency., • Troubleshooting: Diagnose and repair issues with our diverse range of equipment, from pumps to automated valves., • Connectivity: Assist with connecting site equipment to the Internet or customer networks., • Reporting & Training: Document your work through our online portal, provide on-site training to operators, and share field service insights with our After Sales team., • Customer Engagement: Build strong relationships with clients, demonstrating the value of Armstrongs products and identifying opportunities for additional sales., • Sales-oriented mindset with proven ability to leverage and use CRM tools for effective sales opportunity tracking. Identify replacement or upgrade sales opportunities and log these leads in CRM, working closely with sales to drive service opportunities., • Travel: Expect to travel within the Northeaster region up to 60% of the time, with occasional trips to other parts of the USA. The candidate should be located in/around New York City Customer Service Activities: • Customer Support: Handle service requests, complaints, and startup inquiries via calls and emails. Schedule and manage service visits effectively., • On-Call Rotation: Be part of a team providing after-hours support to address urgent service issues. Training Responsibilities: • Educate: Conduct training sessions for service and installation teams, as well as for mechanical contractors, to enhance their knowledge of Armstrong products and solutions., • Report Analysis: Compile and review field reports to ensure equipment performance and warranty adherence. Technical Support: • Collaboration: Work closely with engineering, project management, and sales teams to support product development and project-specific initiatives., • Feedback: Identify and report on product issues and contribute to process and design improvements. What Were Looking For To thrive in this role, you should bring: • Education: Degree or designation in Mechanical or Electrical Engineering, Application Engineering, or a related field, with equivalent practical experience., • Technical Skills: Experience with Drives, control panels, BAS systems, and automation. Familiarity with serial communications is a plus., • Hands-On Experience: Proven experience with mechanical pumps and HVAC systems., • Computer Skills: Proficiency in MS Office and CRM systems., • Industry Knowledge: Experience in commercial construction is desirable, along with a solid understanding of electrical and mechanical equipment., • Communication: Excellent verbal and written communication skills are essential., • Technical Knowledge: Understanding of hydronic HVAC systems, Variable Frequency Drives, Building Automation Controls, and Optimization is preferred. Why Armstrong Fluid Technology? By joining us, youll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. Youll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrows solutions today. remote work

Job DescriptionSalary: About Us Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nations premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The countrys largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement. NRSs digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies. POSITION SUMMARY The Customer Success Manager, supports all non-digital incentives programs, In-Store/ Merchandising/ At Home/ Digital Media, for CPG and Retail marketers. This role serves as a client consultant and works closely with clients, agencies, and cross-functional internal teams to ensure flawless project management, execution, and optimization of programs on behalf of Neptunes clients. Successful candidates will be creative, curious, self-motivated, driven to deliver operational excellence, dedicated to world class customer service, willing to innovate and have high integrity. POSITION RESPONSIBILITIES Coordinate the execution of In-Store, Merchandising, At Home, and Digital Media programs once the client has approved to go to Contract. Inclusive of creating Salesforce opportunities, managing system reservations, generating Contracts, processing program assets, providing program recaps/reporting, and approving invoices. Work closely with Sales on assigned accounts providing executional details and other pre-sale support as needed. Build strong relationships and act as the liaison between Sales, Clients, and Internal departments. Lead executional excellence and manage multiple programs, generating and managing the client on assets, timelines, and executional details. Day to day Account management, maintaining status grids, answering client questions, troubleshooting issues that arise. Ability to evaluate processes and continually seek improvement ideas Assist with special projects as assigned by leadership POSITION QUALIFICATIONS Bachelors Degree in Business, Communications, Marketing or related field (and/or equivalent, relevant work experience). Minimum of 2-3 years experience ranging for college internships to a professional position in Campaign Management, Customer Success, or Customer Service/Client Services - dealing directly with internal business teams, vendors, clients and/or Sales Executives. Excellent organizational skills including strong attention to detail and ability to present complex information in such a way that all team members understand their tasks at hand. Strong time management skills including an outstanding ability to work independently and multi-task while operating in an environment of frequently changing priorities and successfully managing the demands of a quickly growing workforce. Proven ability to mitigate problems through first tier-troubleshooting, identify pain points, manage issues through resolution that put the customer first, and apply learnings to future situations. Ability to adapt and change with the needs of the business mindfully and tactically. Proven ability to establish and maintain strong Internal and external partnerships. Superior written and verbal communication with the ability to effectively communicate via email and phone with remote colleagues and Clients. Proficient in Office (Excel/Word/PPT), Salesforce experience is a plus Applicant Privacy Notice Neptune Retail Solutions is an Equal Opportunity Employer remote work

Job Description Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? We are seeking an energetic and reliable professional to join our team as an Employer Services Associate. Successful candidates will be responsible for working directly with our Clients by answering incoming emails and calls, utilizing company policies to solve client issues, and escalating challenges to the managerial team when necessary. Our mission-driven associates are often the first point of contact for clients, so we are interested in hiring individuals with a passion to provide memorable client experiences with an ability to make quick and accurate decisions. As an Employer Services Associate at Vestwell, you are a dynamic individual who will work cross-functionally across teams in order to communicate and facilitate resolutions for any client satisfaction issues. What Will You Be Doing? Day-to-day you will be expected to: • Partner with your designated team and cross-functionally with Client Success Manager to manage clients consisting of advisors and employers to ensure their servicing needs are being met and assist with administration issues, • Manage client expectations to avoid any disconnects with process and timing standard, • Collaborate across all internal teams in order to resolve any client issues and be the voice between our internal teams and our client to manage resolution, feedback, and satisfaction., • Share data-driven insights with our product teams to improve our platform and planning roadmap, • Lead and/or attend scheduled client conference calls to provide plan status and updates on remediation of any client issues, • Being the friendly, knowledgeable first point of contact for inbound inquiries, • Conducting appropriate and timely follow up to ensure the highest level of service, • Communicating in a relatable, humanized way to promote trust and allegiance, • Creating tickets and providing follow-up as required, • Adhering to client-facing and internal Service Level requirements, • Handling complaints, troubleshooting problems, and providing solutions, • Effectively gathering and analyzing information while using reason and good judgment to solve client problems, • Researching with the Vestwell team, as needed, to resolve inbound inquiries and respond to clients within promised deadlines, • Providing complete/accurate responses issued with empathy and understanding The Necessities: • Team mentality and the ability to multitask while attending to a high volume of incoming inquiries, • Develop and maintain a strong business partnership with employers and vendors, • Strong time management and organizational skills to ensure the timeliness of all proactive and reactive communications, • Strong commitment to superior customer service, • Positive and proactive attitude, • Proficiency is required with Excel/Google Sheets, Word/Google Docs, Adobe Acrobat, and browsing network directories as we are a paperless office, • Excellent attention to detail and accuracy, proficient with numbers and basic calculations, • Retirement industry experience, • Series 6, 7, 63, 65, 66, • QKA, QKC, • Six sigma The expected base salary range for this position is $55K - $60K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan office, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan! OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process. For your awareness you will only receive correspondence from any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job DescriptionAbout Devpost Devpost's mission is to inspire the world's developers to build great software. Developers consider us their go-to site for discovering and competing in the world’s software competitions (hackathons) both inside and outside of their organizations. Millions use Devpost to learn, be creative, collaborate, and earn prizes and recognition. Customers who trust us to inspire developers include Amazon, Google, Microsoft, Meta, Docusign, Snap, many startups, non-profits, and more. About This Position As part of the Project Management and Customer Success team, you will be a key contributor to delighting customers and running hackathons. The employee will plan and manage unique hackathons with a variety of clients, adapting to their goals and initiatives. They'll play an important role in ensuring customer success and creating hackathon experiences for Devpost users. Responsibilities: • Serve as the primary point of contact for a portfolio of customers ranging from small to large high-profile organizations., • Onboard and train customers to use the Devpost platforms., • Engage with customers to assess their satisfaction, usage, and identify opportunities for expansion across both Devpost platforms., • Create and execute internal and customer-facing project plans covering the set-up, implementation, execution, monitoring, and closing of hackathons., • Develop reports and insights for customers that align with their goals using data., • Frequently coordinate with sales, marketing, developers, and user support to ensure successful customer and hackathon outcomes., • Create and review website copy and other deliverables related to hackathons., • Use the Devpost platforms to create and manage hackathon content., • Over time, become a hackathon expert and advise customers on best practices., • Handle various hackathon-related administrative tasks and ensure task deadlines are met., • Create and/or improve processes and best practices related to customer and hackathon management. Requirements: • Have 2 - 5 years experience of customer success or client-facing project management experience., • Excellent written and verbal communication skills, with the ability to make clients feel comfortable and receptive to suggestions., • Passion for helping others and a strong enjoyment of managing projects and exceeding client expectations., • Adaptability to schedule changes and stressful situations, with the ability to de-escalate effectively., • Responsible, detail-oriented, and well-organized, with a knack for keeping others organized., • Work well with remote teams and are loved by people who have worked with you., • Have the ability to thrive in a startup culture where priorities are clear but freedom is given to own your own work., • Eager and able to learn new platform features and technical skills to support client needs, including troubleshooting and implementing custom solutions. Bonus Points: • Experience with Clickup, Discord, Slack, Google Analytics, CSS, Google Docs and Sheets., • Familiarity with technical language to be able to communicate effectively with our clients and hackathon participants., • Experience as a high touch customer success manager at a Saas company., • Experience managing or participating in hackathons. Perks: • Salary is commensurate with experience., • Stock options., • Full health, vision, and dental., • $2K annual personal education and conference budget., • Vacation when you want it. If this sounds like the perfect fit for you, please send us your resume and a cover letter telling us why you'd be a great candidate.

Job DescriptionPosition Summary At MedReview, our mission is to bring accuracy, accountability, and clinical excellence to healthcare. As such, we are a leading authority in payment integrity solutions including DRG Validation, Cost Outlier and Readmission reviews. Under the direction of the Customer Service Department leaders, the Customer Service Representative is responsible for responding to all customer inquiries. The Customer Service Representative will research inquiries and ensure feedback is provided in a timely manner. This position is 9A to 5P in the office located at 1 Seaport Plaza, 199 Water St., 27th Floor, NY, NY, 10038. Responsibilities: This list does not represent all responsibilities for this position. Candidate must understand and be willing and able to assume roles and responsibilities other than these to meet the needs of the Customer Service/Call Center Department and MedReview in general. • Take customer calls and reply to customer e-mails with accurate, satisfactory answers to their queries and concerns., • De-escalate situations involving dissatisfied customers, assistance, and support., • Review customer or client accounts and provide updates and information about claim audit status and other claim inquiries., • Verify contact information for requesting documents required for review and safeguarding client and member data in accordance with HIPAA regulations., • Guide callers through troubleshooting and navigating the company site/e-mail portal., • Collaborate with other call center professionals to improve customer service., • High school diploma or equivalent experience is required., • Experience assisting customers and providing resolutions., • Knowledge of HIPAA privacy information standards required., • Knowledge of DRG Validation Review, Cost Outlier Review and Readmission Review., • Knowledge of claim processing or claim auditing systems and call center software, • Ability to prioritize and organize workload and complete tasks independently., • Strong quantitative and analytical problem-solving skills., • Demonstrates excellence in listening, written communication, and interpersonal skills., • Proficiency in Outlook, Word, Excel, and other applications., • Healthcare that fits your needs - We offer excellent medical, dental, and vision plan options that provide coverage to employees and dependents., • 401(k) with Employer Match - Join the team and we will invest in your future, • Generous Paid Time Off - Accrued PTO starting day one, plus additional days off when you’re not feeling well, to observe holidays., • Wellness - We care about your well-being. From Commuter Benefits to FSAs we’ve got you covered., • Learning & Development - Through continued education/mentorship on the job and our investment in LinkedIn Learning, we’re focused on your growth as a working professional. Salary: 40k-42k Powered by JazzHR QKwz9p22PJ

Job Description Customer Experience Assistant, Sales - Nolita & Manhattan, NY Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This in-person role is available at the following New York City locations: • Manhattan Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR kG6QMFMQWV

Job DescriptionCustomer Service SpecialistLocated in Brooklyn, NY Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? Are you the kind of person who lights up a room, can guide a conversation with ease, and loves the satisfaction of helping someone make the right decision? If so, this Customer Service Associate role might be the perfect fit for you! As part of our customer engagement team, you'll be the voice of the brand—whether it's answering questions, resolving concerns, or guiding customers toward the right product or service. You’ll be more than just support; you’ll be a trusted advisor, a problem-solver, and a closer. About You: • You genuinely enjoy talking to people and building authentic, lasting relationships, • You’re confident explaining products, services, and promotions—even when challenged with tough questions, • You’re self-motivated, goal-oriented, and take pride in achieving (and exceeding) your performance targets, • You bring high energy, professionalism, and positivity to every interaction—yes, even before your first cup of coffee, • You’re a team player who thrives in a collaborative, supportive environment but can also work independently without missing a beat, • You have strong listening skills and can read between the lines to identify what a customer truly needsWhat You’ll Do:, • Act as the first point of contact for inbound and outbound customer communication across phone, email, and chat, • Learn about customers’ needs, ask thoughtful questions, and recommend tailored solutions that meet their goals, • Educate potential buyers about our products, features, and limited-time offers in a clear and engaging way, • Guide customers through the decision-making process and assist in closing new business opportunities, • Follow up with interested leads, provide timely responses, and nurture relationships to drive conversions, • Accurately log conversations, feedback, and sales activities in our CRM system, • Collaborate with team leads to identify trends, share customer insights, and continuously improve our messaging and service approach, • Maintain a friendly, solution-oriented demeanor even in challenging or fast-paced situationsYou’ll Need:, • Excellent communication skills, both verbal and written—you know how to speak clearly and write professionally, • A natural curiosity and willingness to learn about our offerings and how to position them, • Tech-savvy enough to navigate web-based tools, CRM platforms, and basic troubleshooting processes, • A high school diploma or GED required; college coursework in business, marketing, or communications is a bonus, • Previous experience in customer service, inside sales, retail, or call center work is helpful—but not required; we provide comprehensive training for motivated candidatesWhat You’ll Get:, • A competitive hourly rate plus performance bonuses, • Paid training and opportunities for continuous learning and development, • Flexible scheduling, including evenings and weekends if needed, • A supportive and inclusive team environment that celebrates wins, • Career advancement potential in sales, customer success, or account management

Job DescriptionDescriptionOur culture is based on three things: Execution, growth, and results. We have high expectations with a goal to change the world. Success in this position will come from overcoming obstacles and being able to thrive in a challenging and changing environment, while making use of being given the freedom to create and execute. You can work independently or in a team with little direction. You are looking for a challenge while also looking to challenge the status quo. In short, we are a group of misfits that want to make some cool stuff for our clients, while having a lot of fun doing it. What exactly are we looking for?An Implementation Rep. who has: 1. Excellent verbal and written communication skills. Should be comfortable in speaking with all levels of management, including C-Level. Written communication should be at a business level., 2. The comfortability to coach and train individuals in large groups., 3. Self-motivated, and able to work with little to no supervision., 4. Intermediate experience with Microsoft Excel and Word., 5. A quick learner who is used to a fast paced environment, and can readily adapt to new changes., 6. Excellent time management and task prioritization skills., 7. The ability to trouble shoot problems, and solve issues creatively. What are some things you will be doing? 1. Training and servicing new clients on the full suite of our products. 2. Follow-up support with existing clients once they are fully onboarded., 3. Building meaningful industry relationships to help keep existing clients and find new potential clients., 4. Traveling throughout the country to manage accounts to help ensure their success., 5. Data analysis and translating that data into thoughtful recommendations for training of service personnel. What do we absolutely need from you? 1. An Associates Degree OR Similar Experience 2. Experience within a professional in-person Customer Service role (Ideally, Account Management, Implementation, etc), 3. Experience with work related travel, 4. Experience in working with software (ie troubleshooting, triage, learning the ins and outs of a software system), 5. A huge plus if you have worked within the Automotive Industry!

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every call, every time, • Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities., • Perform more complex member transactions and inquiries (releasing check holds, debit and credit card inquiries/disputes, address and phone change, answering loan documentation inquiries, account research, payment requests, account resolution inquiries, online banking requests, fee refund requests, etc.), • Perform outbound calls as needed (member call back queue, as requested for follow-up, may follow-up on member referrals, etc.), • Properly log and track all incoming calls and member contact; ensure wrap up codes properly correspond to member requests., • May document more complicated service transactions required by separation of duties to be performed by a partner department (i.e. MAS or ACH processing). Ensure proper documentation and routing of the request., • Meet/exceed set Contact Center metrics and service goals (i.e. call quality, average talk time, hold time, member wait time, productivity requirements, etc.), • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment., • Cross-sell additional products and services to best fit member need(s)., • Cross-train more complex servicing transactions and service such as online banking requests and troubleshooting, member email, existing and pending loan questions, etc., • May train new MSRs for basic transactions and inbound service calls., • Back up other queues as necessary (general queue and queues less complex, when call volume dictates)., • May help answer member emails or chats, as necessary, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required Requirements: • 1-2 years’ Call Center experience, • Retail banking experience is a plus, • Availability to work overtime and Saturdays as required, • Ability to work onsite for the first 6 months, then a hybrid model is implemented. Competencies: • Proficiency in Microsoft Office Suite, • Excellent member service skills, • Strong research and problem-solving skills, • Excellent interpersonal, oral and written communication skills, • Ability to multi-task; good time management skills, • Highly ethical Why you’ll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer contribution Flexible paid time off We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Ticketing Services Manager helps ensure clients receive exceptional service. This role is responsible for handling and resolving client queries, developing strategies for improving Ticketing Services, training other Ticketing Services staff, and maintaining business relationships with existing clients. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. They are also responsible for maintaining close collaboration with Product, Engineering, and Sales teams to resolve issues and communicate product updates. This position reports directly to the Director, Ticketing Services. This position is full-time and hybrid. Although this is largely a remote role, there will be times where you will be expected to come into the office. Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. Candidates should have the ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Candidates may also be required to travel. About You • You are passionate about delivering exceptional client service and thrive in a role where building relationships is just as important as solving problems., • You bring proven experience in client management or customer support, with a knack for troubleshooting issues and guiding clients through complex systems., • You are highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment., • You are a collaborative worker who enjoys coaching others and working cross-functionally with Product, Engineering, and Sales to ensure client success.What You'll Do, • Adopt and execute the company’s client management processes and functions., • Provide leadership to the Ticketing Services team, ensuring customer success and growth objectives align with overall business goals., • Serve as a primary support resource for clients, answering questions and providing information about TixTrack’s Nliven and TixTrack Pro products., • Log, track, and respond to high-level client support calls and emails in a timely and professional manner., • Assist with escalated issues arising from system bugs and functionality problems., • Troubleshoot escalated issues related to system bugs or functionality concerns, escalating to the Product department when fixes require prioritization in a sprint., • Collaborate with other departments to escalate and resolve client needs quickly and effectively., • Build and maintain strong client relationships by proactively checking in, following up on active items, and addressing potential concerns., • Identify potential Ticketing Services concerns and take proactive measures to address them., • Support new client installations, including the specification, configuration, and setup of ticketing hardware (printers, scanners, payment terminals)., • Help successfully onboard and train new clients on the Nliven and TixTrack Professional systems., • Create and develop new seating maps for clients, as necessary, and assist with large on-sales., • Support ongoing set-up, configuration, and monitoring of venues, productions, and promotions on behalf of TixTrack’s clients., • Maintain a comprehensive working knowledge of TixTrack’s Nliven and TixTrack Pro products including all new software updates that are released. • Bachelor’s degree in Business or a related field., • 5+ years of proven client relationship management or customer service experience., • 2+ years of experience in ticketing preferred, • Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred., • Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus., • Ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Essential Skills • High service orientation with a focus on supporting internal and external stakeholders., • Self-motivated and resourceful, able to work independently while managing multiple priorities., • Excellent oral and written communication skills., • Strong interpersonal, analytical, decision-making, and problem-solving abilities., • Exceptional attention to detail with strong organizational and time management skills., • Effective leadership and team management skills. Tools You’ll Use • Google Suite, • Microsoft Office, • Slack, • Zendesk, • Atlassian Suite, • Tableau, • StripeWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $26.44/hr - $40.87/hr ($55,000 - $85,000 est. annually), commensurate with experience., • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job DescriptionSalary: Company Description DataBP is reinventing the market data business by streamlining and simplifying complex market data processes, empowering data providers to gain efficiency and fully realize their data assets. We provide an easy-to-use platform with tools designed to run data businesses of all sizes, enhancing revenue and customer experience while reducing risks. Our team, leveraging decades of industry experience, provides personalized guidance and best practices to ensure successful implementation. Clients include major exchange groups and data providers worldwide, such as ASX, CME Group, and TMX Group. DataBPs expertise in the commercial provision and value optimization of data sets us apart from other fintech providers. Role Description This is a full-time remote role for an Exchange Data Licensing Specialist at DataBP. The Specialist will be responsible for managing the implementation of licensing solutions and workflows for exchange clients. Day-to-day tasks include conducting needs assessments, configuring licensing workflows to meet client requirements, providing training and support, and troubleshooting any issues that arise to ensure customer satisfaction. Additionally, the specialist will work closely with clients to understand their business objectives and optimize the value of our platform. Candidate will manage client solutions and delivery of our market data licensing and customer management platform. Clients include global securities exchanges, trading platforms, index providers, interdealer brokers and market data vendors. Responsibilities Summary: • Engage with clients to understand their business objectives, • Advise clients on best practices regarding data licensing and compliance, • Connect client business goals and requirements with DataBP platform capabilities, • Configure the application environment to suit the needs of the exchange, • Translate business goals into technical requirements for development, • Perform user acceptance testing, • Assist in planning and prioritizing configuration and development efforts Qualifications • 5 or more years of experience in exchange data licensing or reporting, • Excellent Customer Service and Communication skills, • Commitment to Customer Satisfaction through proactive support and training, • Ability to work independently and remotely, • Experience in the market data or fintech industry is a plus, • Bachelor's degree in a relevant field is preferred, • Assertive and comfortable conducting client-facing meetings At DataBP, we value self-motivated and independent workers. Our team members work remotely around the world, and we are looking for people in all regions. remote work

Job Description About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Why work at Pacvue? • Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations., • Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed., • Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry's best practices and thought leadership. We are seeking a Senior Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. As a customer advocate, this role resolves complex issues, introduces new offerings, and identifies avenues for growth within client accounts. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to shape product strategy. Keeping abreast of evolving eCommerce trends and systems is a natural part of their commitment to delivering exceptional service. Responsibilities: • Advise customers on optimal product usage across their journey stages, from onboarding to advocacy., • Act as the customer's advocate in resolving escalated troubleshooting and product usage cases., • Introduce new products/services to customers, highlighting their potential value., • Handle clients of varying complexity levels, identifying growth opportunities and proposing upsells., • Identify trends in customer feedback, communicating product improvements and quality of life enhancements., • Effectively communicate customer needs to influence product prioritization and engage with executive-level stakeholders for strategic product usage consultation., • Identify new data points to enhance customer insights and provide practical feedback to peers and management for SOP revisions., • Create, revise, and adhere to project plans and roadmaps, understanding eCommerce strategies for revenue generation, upsell potential, and the nuances of company products., • 4-5+ years of managing Amazon Sponsored Ads campaigns and strategy at a brand/manufacturer or at an agency, • 2+ years of managing Amazon DSP campaigns and strategy highly preferred, • 2+ years of experience managing other ecommerce advertising channels (Walmart, Target, Instacart, etc..) preferred, • Analytical mindset with the ability to interpret Amazon performance metrics, particularly through Amazon Marketing Cloud, to help generate actionable insights, • Strong communication skills to influence product decisions and engage with stakeholders at all levels., • Proficiency in utilizing CRM systems to generate reports on account management metrics., • Ability to provide insights for SOP revisions based on evolving business needs and industry trends., • Capacity to manage projects, timelines, and division of responsibilities effectively., • Unlimited Paid Time Off, • Paid Holidays and Floating Holidays, • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance, • 401k with Employer Match, • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization #LI-Remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job Description ▶︎ Job Details: • Job Title: IT Customer Support (Bilingual JP/EN), • Client: IT Company, • Working Location: Manhattan, NY, • Working Style: Hybrid or On-site, • Employment Type: Full-time, • Salary: $50,000 - $70,000 (DOE), • Working Hours: 9am-5pm (EST) Monday-Friday, • Language: Japanese and English (strong verbal and written skills required) ▶︎ What will you do: • Respond to service-related customer inquiries or troubleshooting by phone and email, • Instruct network carriers to troubleshoot circuit outages and usability issues, • Communicate with application service providers/resellers to respond to customer inquiries, • Provide customers with remote instructions to isolate Internet connection issues, • Provide basic instructions to customers on using computer & network applications, • Escalate trouble tickets to engineering team when beyond 1st level support scope, • Manage ongoing service tickets and ensure expected service levels, • Send notices for planned or unexpected service outages to customers timely ▶︎ Required Qualifications & Skills: • Business level speaking and writing skills in both Japanese and English, • Working knowledge of MS Word, Excel, Outlook, and Internet Explorer, • Willingness and ability to learn quickly, • Experience collaborating with a team in a business environment Powered by JazzHR 2T7hglwHWT

Job Description As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include: • Responding to customer inquiries via phone, email, and/or chat, • Providing fast, friendly, and professional assistance, • Troubleshooting product and service issues to find optimal solutions, • Maintaining detailed and accurate records of customer interactions, • Staying up to date on client products, services, and policies to provide accurate information We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have: • This is a fully remote position, but you must be located within the United States, • Fluent in speaking, writing, and reading the English language, • A reliable Internet connection and computer, • A positive, professional attitude and a passion for helping others, • The ability to work independently in a distraction-free home office, • Fully remote: work from anywhere within the United States, • Full-time and part-time available, • Competitive hourly pay from $20/hr

Job Description At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, we're seeking an Automotive AI - Dealership Success Manager to work with our high-value automotive customers. This is an opportunity to be at the forefront of the leading AI company in the automotive space. Podium's AI is a virtual team member that directly contributes to sales/service outcomes for our customers. You will own your territory and act like an arm of the dealerships you support. You will be charged with orchestrating a seamless onboarding experience and driving their ongoing success. Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you'll have ample opportunity for career advancement and cross-functional partnership. What you will be doing: • Serve as the primary post-sales point of contact for our large Automotive dealerships using our AI products, • Act as the quarterback for a regional territory of our largest automotive customers, including 2–3 onsite dealership visits per week, • Serve as both a consultant guiding dealerships through their AI transformation and as the primary point of contact for inquiries, issues, and escalations, • Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products, • Proactively engage with customers during the renewal process to secure renewals and drive customer retention., • Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage, • Proactively anticipate and address potential challenges to ensure a seamless customer experience., • Develop strong relationships with customers and become a trusted advisor. This role requires approximately 50% travel within the assigned region What you should have: • Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products, • Demonstrated ability to go above and beyond to maximize retention save %, • Demonstrated experience and success in a customer success or account management role, • Ability to confidently and effectively speak with customers of all levels (including CEO's, Owners & VPs), • Ability to provide strategic contributions through proven active involvement in shaping departmental strategies, • Excellent problem-solving and analytical abilities to understand and address customer challenges effectively., • Scored top 10% in your performance reviews for the past 3 years, • 3+ years Automotive experience, • 5+ years Customer success, consulting, onboarding, or account management experience, • 3+ years B2B software experience, • 4-year degree required, • Open and transparent culture, • Life insurance, long and short-term disability coverage, • Paid maternity and paternity leave, • Fertility Benefits, • Generous vacation time, plus three 4-day summer holiday weekends, • Excellent medical, dental, and vision benefits, • 401k Plan, • Bi-annual swag drops with cool Podium gear and apparel, • A stellar HQ (Utah) gym with local professional coaches and classes offered

Job Description Job Title: Office Services Specialist/Field Support Specialist (On Call) Reports To: The Office Services Specialist (On Call), will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Office Services Specialist (On Call) provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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Job Description ABOUT CORNER TABLE Corner Table Restaurants (CTR), the company behind The Smith, has a simple mission: make people happy. We are passionate about taking great care of our employees, our guests, and our community. We are obsessed with building a positive, empowering, and supportive culture. By working closely with local farmers and purveyors that we trust, CTR serves delicious food and drinks people crave to millions of guests each year. With many more locations launching in the coming years, our team is growing fast, and we’re looking for smart, upbeat, authentic people to join us! Key Responsibilities: Systems & Tools Management • Serve as the primary system manager for the profit management platform managing user access, permissions, and system configuration across all restaurant locations., • Oversee the maintenance and accuracy of all modules including purchasing, inventory, recipe costing, waste tracking, and invoice processing., • Ensure data integrity and consistency by performing regular audits and reconciliations., • Train restaurant and corporate staff on best practices for using profit management platform, including inventory management, recipe entry, and vendor ordering workflows., • Monitor and analyze system-generated data (e.g., theoretical vs. actual food cost, waste reporting) to identify trends and support strategic initiatives., • Manage POS system configuration, including menu and item setup, user permissions, troubleshooting, and support for restaurant teams., • Create and maintain documentation and SOPs related to system processes, ensuring consistent usage and compliance across all locations. Provide training and support to restaurant managers and staff as needed., • Act as the main point of contact for systems-related support, troubleshooting system issues, and escalating technical problems as needed., • Collaborate with systems account representatives to optimize system usage, roll out new features, and implement updates or enhancements., • Utilize data to support decision-making and system development for operational improvements., • Extract and analyze data from multiple sources to assess sales trends, ROI on projects, G&A spend, and key operational metrics., • Prepare and distribute performance reports to senior management., • Act as a liaison between restaurant managers, corporate operations, and finance to drive process improvements and ensure alignment., • Assist in managing third-party delivery platforms and supporting revenue center operations., • Bachelor’s degree in Business, Information Systems, Hospitality Management, or related field., • 2–4 years of experience in operations analysis or systems analysis —preferably in the restaurant, hospitality, or retail industry, • Strong proficiency in Excel and data visualization tools (e.g., Power BI)., • Experience with restaurant systems such as POS, inventory, and profit management tools., • Excellent analytical, communication, and organizational skills., • High attention to detail and aptitude for problem-solving, • Experience with system implementation projects or process improvement initiatives is a plus, • Competency in understanding and analyzing standard financial statements, • Effective communicator who excels at conveying complex information clearly, • Competitive salary, • Comprehensive benefits plan, including medical, dental, vision life insurance, and 401(k), • Gym Discounts, • Commuter benefits, • Generous paid time off Statement of Diversity At Corner Table Restaurants, each person brings their own perspectives and experiences. We strive to create an environment that is consciously inclusive, psychologically, and physically safe, and ensures everyone can be heard and valued. Diversity, equity, and inclusion in the workplace are essential to living our Core Values. We create and promote a culture that advocates for the equality of everyone, and it is our mission to continually maintain an environment where all our team members and guests belong, are respected, and thrive while being their best authentic selves. Corner Table Restaurants is an Equal Opportunity Employer

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