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We are seeking for a passionate and hardworking individual to work as a Plumber Helper for our construction company. As a Plumber Helper, you are responsible for helping the Plumber with basic plumbing work and repairs. You will also be responsible for assisting customers on an emergency basis during the off-hours. In addition to this, you should also able to detect any clogs and leaks in the installations. You should possess excellent communication skills with an ability to solve complex problems efficiently. You should also have outstanding time management skills and good physical stamina. Prior work experience as a Plumber Helper will be advantageous for the candidate. If you think your fit for this job position as a Plumber Helper, then send us your job application right now. We will be pleased to meet you. Responsibilities Working under the Master Plumber. Inspecting the plumbing work thoroughly. Making minor repairs such as unclogging drains, fixing leaks, etc. Preparing the work areas beforehand. Arranging all the plumbing equipment's before the start of the job. Working in coordination with the team members. Opening the cement wall to expose the pipes underneath them. Adjusting water pressure as per the requirements. Installing the garbage disposals. Checking new installation leaks. Running tests on new and old pumps. Ensuring the work area is clean and tidy. Providing excellent customer satisfaction and customer service. Measuring and cutting the pipe and threading them as well. Troubleshooting small leaks in the installation.

- Provide excellent customer service to all patrons of the Water Hazard Bar + Lounge - Monitor and uphold qualify of service and products, ensuring they meet the style, culture, and cuisine. - Adhere to food and safety guidelines - Address and resolve any issues related to customer service or product quality - Familiarize yourself and adopt training protocols and all food and beverage descriptions for staff - Oversee inventory, stock control, and reporting - Ensure all equipment is well-maintained, serviced, and troubleshoot as needed - Maintain clean working areas - Enforce zero tolerance policy regarding alcohol consumption on premises, documenting and reporting any policy violations to the General Manager - Schedule, supervise, and support staff - Provide additional support to team as needed during busy times - This is not a comprehensive list of responsibilities, which can change at any time at the discretion of your supervisor. - Previous experience as Shift Supervisor, Head Bartender, or similar role, hospitality industry preferred - Experience working as a bartender - Ability to maintain a professional and courteous manner - Understanding of industry safety standards - Ability to lead with integrity and approachability - Ability to work with a team - Strong communication skills - A flexible schedule and ability to work nights and weekends as needed - Ability to meet the physical demands of the job, such as being on your feet for long periods of time and lifting up to 60 pounds

We are seeking a friendly, detail-oriented Barista to join our café team. As a barista, you will be responsible for crafting high-quality coffee beverages and providing excellent customer service. The ideal candidate is passionate about coffee, eager to learn, and enjoys creating memorable experiences for guests in a fast-paced environment. Key Responsibilities: - Customer Service: Greet and serve customers with a friendly attitude, take orders efficiently, and answer questions about menu items. Maintain a welcoming and clean environment. - Prepare Beverages: Skillfully prepare coffee drinks such as espresso, lattes, cappuccinos, and more, following established recipes and standards. - Food Preparation: Assist with light food preparation, such as assembling sandwiches, toasts, and pastries, while following food safety and hygiene standards. Ensure all items are prepared according to the café’s recipes and presentation guidelines. - Maintain Equipment: Operate and maintain espresso machines, grinders, and other café equipment. Perform basic troubleshooting and cleaning to ensure everything is in top condition. - Handle Payments: Process cash and card transactions accurately using the point-of-sale (POS) system. - Stock and Inventory: Keep the café well-stocked with coffee beans, milk, syrups, and other essentials .Effectively communicate with team members to ensure the workspace is ready for the next shift. Notify the manager when inventory is running low. - Maintain Cleanliness: Ensure the café is clean and organized, including workstations, equipment, and seating areas. Follow health and safety regulations. - Menu Knowledge: Be knowledgeable about all menu items, including coffee blends, flavors, and daily specials. Suggest items to customers based on their preferences. Qualifications: - Prior experience as a barista or in a café setting is a plus (not required, training available) - Strong customer service skills and the ability to work in a fast-paced environment - Knowledge of coffee and espresso preparation techniques, or a willingness to learn - Basic math skills for handling cash and processing transactions - Ability to stand for extended periods, perform repetitive tasks, and lift up to 25-30 pounds as needed for stocking, cleaning, and general café duties. - Ability to work flexible shifts, including weekends and holidays - Team player with a positive attitude and good communication skills Benefits: - Competitive hourly wage, plus tips - Opportunities for professional growth within the company - Employee discounts on food and beverages - Training and development on coffee brewing techniques

Job Offer: Data Recording Station Operator Location: 246 5th Ave, New York, NY 10001 Job Type: Full-Time Competitive Salary About the Role: We are seeking a Data Recording Station Operator to manage data recording stations and assist users in our linguistic data collection process. This role involves guiding users, troubleshooting minor technical issues, and maintaining accurate records. Key Responsibilities: - Guide users through the experiment process. - Troubleshoot minor technical issues. - Manage multiple stations and users. - Document daily activities. - Register users and send appointment reminders. Qualifications: - Fluent in English. - Strong instructional and interpersonal skills. - Basic technical skills and computer literacy. - Organized with attention to detail. - Able to multitask effectively.

Job Description: Barista at Qahawa Valley Cafe Position: Full-Time Barista Location: Qahawa Valley Cafe Overview: We are seeking a dedicated full-time Barista for the opening of Qahawa Valley Cafe. As a key team member, you will play a crucial role in creating exceptional coffee experiences for our customers. Responsibilities: - Skillfully present beverages, ensuring they are visually appealing and reflect the quality of our cafe. - Assist in creating seasonal or special menu items, showcasing creativity in beverage presentation. - Making drinks Baristas prepare coffee, tea, and other drinks, and may also handle food. They may also create new specialty drinks. - Customer service Baristas greet customers, answer questions, and provide friendly service. They may also get to know regular customers and their orders. - Inventory Baristas keep track of inventory and order supplies as needed. Qualifications: - Drive-through barista experience is a must at least 2 years as Baristas in coffee houses, cafes, roasteries, or large cafe chains. - Genuine interest and passion for coffee and tea. - Strong customer service and communication skills. - Great attitude and pride in work. - Ability to problem-solve quickly and handle multiple tasks. - Responsible team player who can take initiative. Other Requirements: - Availability to work around peak hours, including nights, early mornings, weekends, and holidays. - Must retain reasonably open availability to meet the current needs of the shop. - Willingness to work as part of a high-energy, efficient team in a fast-paced environment. - Cleaning Baristas keep their work stations and the establishment clean and sanitized. They may also wash dishes and equipment. - Cash handling Baristas operate cash registers and card machines, and collect cash or credit card payments. - Training Baristas may participate in regular training to learn new recipes and improve their coffee knowledge. They may also train new baristas. - Troubleshooting Baristas troubleshoot problems with equipment and schedule repairs when needed. - Health and safety Baristas follow health and safety guidelines. Join us at Qahawa Valley Cafe and help create memorable experiences for our customers!

About Us: Captain Fire Protection is a leading fire protection and life safety company serving businesses in New York City and Long Island. Established in 2016, we are committed to delivering best-in-class services through superior customer service and technical expertise. Our team of industry professionals ensures the highest standards of safety and compliance for our clients. Job Description: We are seeking a skilled and experienced Fire Alarm Technician to join our team. The ideal candidate will be responsible for installing, inspecting, maintaining, programming and repairing fire alarm systems of various manufacturers. As a Fire Alarm Technician, you will work closely with our clients to ensure the proper functioning and compliance of their fire alarm systems. Responsibilities: • Install, inspect, test, clean, repair and program fire alarm systems according to industry standards and regulations and manufacturers’ recommendations. • Troubleshoot and diagnose issues with fire alarm systems, including control panels, detectors, horns, strobes, and other components. • Perform routine maintenance tasks, such as cleaning, testing, and replacing batteries and devices. • Coordinate with clients to schedule inspections, maintenance visits, and repairs. • Complete all required paperwork, including work orders, inspection reports, and documentation for compliance with regulatory agencies. • Stay updated on advancements in fire alarm technology and industry standards. Requirements: • Minimum of 3 years of experience as a Fire Alarm Technician or similar role – Preferred • Knowledge of NFPA codes and standards, as well as local building codes and regulations - Preferred. • Experience with various types of fire alarm systems, including addressable and conventional systems - Preferred. • Strong troubleshooting and problem-solving skills. • Excellent communication and customer service skills. • Ability to work independently and as part of a team. • Available for work during holidays, weekends, nights, and evenings. Willingness to respond to on-site emergencies within a four-hour timeframe when necessary. • Valid driver's license and clean driving record. Preferred Qualifications: • Certification from the National Institute for Certification in Engineering Technologies (NICET) or equivalent. • Experience with Honeywell, Simplex, EST, Notifier, or other major fire alarm system manufacturers. • Familiarity with building management systems (BMS) and integration with fire alarm systems. • Holding NYC FDNY issued certificate of fitness (S98 or S97) Benefits: • Excellent benefit package as per the industry standard • Competitive salary commensurate with experience. Salary range: minimum $25, mid $37, maximum $50 per hour • Opportunities for career growth and development within a dynamic and growing company. Captain Fire Protection is an equal opportunity employer and values diversity in the workplace. We encourage individuals of all backgrounds to apply.

Quest Homes LLC is a leading real estate company focused on providing high-quality property management services throughout New York. We are currently seeking a reliable and motivated Runner/Handyman to join our team. Job Responsibilities: This job was initially listed as “Full-time” but it is not. This is a Per-diem Tasker, handyman job and/or Quality Assurance Position (off the books job but paid through Zelle, NOT cash): Assist with day-to-day tasks, running errands, and delivering materials between properties. Perform light handyman duties such as minor repairs, painting, cleaning, and general maintenance of properties. Support property management team with basic troubleshooting (plumbing, electrical, etc.). Ensure tools, equipment, and materials are organized and well-maintained. Handle on-site requests and tasks efficiently and with a sense of urgency. Qualifications: Proven experience as a handyman or in a similar role preferred. Basic understanding of repair and maintenance tasks. Strong attention to detail and problem-solving skills. Valid driver’s license and clean driving record. Ability to lift heavy objects, climb ladders, and handle physically demanding tasks. Compensation: Competitive hourly wage based on experience.

Job Title: Experienced HVAC Technician (NYC Certified) - Part-time/On-call Company Overview: At RLC Technicians, we pride ourselves on being a trusted leader in the contracting industry, specializing in construction, renovation, electrical, plumbing and HVAC. With a rich history spanning 8 years, we have built a solid reputation for delivering high-quality projects, exceptional service and innovative products to our clients. Job Description: As a Part-Time HVAC Technician, you will play a crucial role in our service delivery to residential and commercial clients. Seeking an experienced HVAC Technician with a proven track record in installing, maintaining, and repairing HVAC systems in New York City. The ideal candidate will possess all relevant NYC certifications and be available to work part-time or on-call during the day. Responsibilities include taking the lead role on jobs, servicing both ductless and cooling tower systems, and ensuring efficient and accurate work. Your responsibilities will include: Responsibilities: Performing routine maintenance checks on HVAC systems according to scheduled service appointments. Diagnosing and troubleshooting HVAC system issues accurately and efficiently. Conducting repairs and replacements (ductless and cooling tower systems) of parts/components as needed to restore HVAC systems to optimal working condition. Ensuring all work complies with industry standards and company procedures. Documenting all work performed, including parts used and services provided. Providing excellent customer service by addressing client inquiries and concerns professionally and promptly. Maintaining a clean and organized work environment. Collaborating effectively with team members to ensure efficient workflow and timely completion of tasks. Participate in ongoing training and professional development to stay up-to-date on industry advancements and best practices. Requirements: Proven experience as an HVAC technician or similar role. 3+ years of experience working as an HVAC Technician in New York City. Technical expertise in troubleshooting and repairing HVAC systems. Knowledge of energy efficiently standards and sustainable practices are a plus. Possess all relevant NYC certifications (e.g., Gas Certification, Oil Burner Certification, EPA Universal Certification). Strong knowledge of HVAC systems, including installation, maintenance, and repair techniques. Ability to work independently with minimal supervision; manage time efficiently all while maintaining attention to detail. Strong skills thinking on your feet and outside the box. Physical ability to lift and maneuver heavy equipment and work in various environmental conditions. Professionalism, excellent communication/customer service skills and a customer-focused approach. Availability to work independently or with a team part-time and/or on-call. Flexibility including weekends and evenings as needed for emergency situations. Benefits: Competitive hourly wage commensurate with experience. Opportunity to work with a dynamic team in a growing company. Application Process: To apply for this position, please submit your resume highlighting relevant experience and qualifications. We look forward to reviewing your application and potentially welcoming you to our team. Note: The above job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary to meet business needs.

We are looking to hire a data analyst to join our data team. You will take responsibility for managing our master data set, developing reports, and troubleshooting data issues. To do well in this role you need a very fine eye for detail, experience as a data analyst, and a deep understanding of the popular data analysis tools and databases. Data Analyst Responsibilities: Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. Helping develop reports and analyses. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. Generating reports from single or multiple systems. Troubleshooting the reporting database environment and reports. Evaluating changes and updates to source production systems. Training end-users on new reports and dashboards. Providing technical expertise in data storage structures, data mining, and data cleansing. Data Analyst Requirements: Bachelor’s degree from an accredited university or college in computer science. Work experience as a data analyst or in a related field. Ability to work with stakeholders to assess potential risks. Ability to analyze existing tools and databases and provide software solution recommendations. Ability to translate business requirements into nontechnical, lay terms. High-level experience in methodologies and processes for managing large-scale databases. Demonstrated experience in handling large data sets and relational databases. Understanding of addressing and metadata standards. High-level written and verbal communication skills.

As a Door Repair Technician, you will be responsible for diagnosing, repairing, and maintaining a wide variety of refrigerated doors in Supermarket’s and Food Warehouses. This role requires a combination of technical expertise, customer service skills, and attention to detail. Qualifications – We provide education for the Skill sets required. · Proficiency in using hand and power tools. · Ability to troubleshoot and solve problems efficiently. · Excellent customer service and communication skills. · Valid driver’s license and a clean driving record. · Ability to work independently and as part of a team. Physical ability to lift heavy objects and work in various environments

Qualifications: ● High School diploma or GED/equivalent certification required ● Apple, Samsung Official Certifications required ● A+ Repair Certification preferred W.I.S.E. Certifcation Preferred ● The ability to read, write and communicate proficiently in English, to read and comprehend assembly manuals and process documentation ● Secondary language appreciated ● Troubleshooting and assembly experience for Apple and Android devices ● Troubleshooting and assembly experience for Windows and Mac computers ● 3+ years of experience in mobile repair preferred We are excited to launch our institution into the rapidly growing world of mobile repair, and are looking for qualified candidates to fill the position of repair technician instructor for our new state approved electronics repair courses. ● This person will be responsible for training students in our facility with a wide range of certified courses from Apple device repair, to the fundamentals of soldering, and much more, and must have proficient experience and knowledge in electronics repair. Job Responsibilities: ● Ability to teach others on Apple and Android mobile repair ○ Screen replacement experience ○ Battery replacement experience ● Ability to teach others on iOS and and Android software troubleshooting ○ Apple iOS software troubleshooting experience ○ Android device software troubleshooting experience ● Ability to teach others on Windows and Mac operating system troubleshooting ○ Windows operating system troubleshooting experience ○ macOS troubleshooting experience ● Ability to teach others in Windows laptop and desktop computer repair 2022 Telecom Institute of New York (T.I.N.Y)TM ○ ○ Windows laptop troubleshooting experience Desktop troubleshooting experience ● Ability to teach others in foundations of soldering electronics ○ Experience with soldering of mobile devices ○ Experience with soldering of electronic components ● Ability to teach others basics of motherboard repair ○ Experience with motherboard repair of mobile devices ○ Experience with motherboard repair of laptop computers Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 40 – 45 per week Benefits: 401(k) 401(k) 3% Match Employee discount Life insurance Parental leave Referral program Schedule: 8 hour shift Weekends as needed People with a criminal record are encouraged to apply License/Certification: Driver's License (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

We are currently seeking ​an Automotive Technician to become an integral part of our team! You will diagnose, adjust, repair, and overhaul automotive vehicles. Responsibilities: Diagnose and repair automotive vehicles Perform routine vehicle tune-ups and maintenance Inspect and test new vehicles for necessary adjustments ​ Qualifications: Previous experience as an automotive technician, Knowledge of diagnostic and repair equipment Strong mechanical aptitude and troubleshooting skills Deadline and detail-oriented We are seeking a skilled and experienced Auto Mechanic to join our team. As an Auto Mechanic, you will be responsible for diagnosing, repairing, and maintaining various types of vehicles. You should have a strong knowledge of automotive systems, and be able to work efficiently and effectively to ensure that our customers receive the highest quality service. Responsibilities: - Perform routine maintenance checks and inspections on vehicles, including oil changes, tire rotations, and brake checks - Diagnose and repair mechanical and electrical problems on a variety of vehicles - Perform engine, transmission, and suspension repairs and replacements - Use diagnostic tools and equipment to identify and troubleshoot issues - Communicate with customers about their vehicle's condition and recommend necessary repairs or maintenance - Keep accurate records of repairs and maintenance performed on each vehicle - Maintain a clean and organized work environment Requirements: - High school diploma or equivalent - Completion of a vocational or technical training program in automotive repair or related field - Minimum of 3-5 years of experience as an Auto Mechanic - Strong knowledge of automotive systems and components - Ability to use diagnostic tools and equipment - Strong attention to detail and accuracy - Good communication skills and ability to work well with others - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Valid driver's license and reliable transportation If you have a passion for cars and a commitment to providing high-quality service, we encourage you to apply for this exciting opportunity.

Job Description: Consolidated Bus is hiring experienced mechanics to join our team! We’re seeking individuals who take pride in their preventative maintenance, knowing that healthy vehicles last longer when they perform at their best. CBT is looking for knowledgeable mechanics who can troubleshoot diesel and gasoline engines when issues of any severity arise. We are seeking individuals with strong diagnostic experience working with International and/or Cummins engines. Qualified candidates will have experience repairing and replacing gasoline and diesel engines and automotive accessories. The ideal candidate will need to test drive repaired equipment, change oil, and grease vehicles, and notify management of potentially unsafe equipment to take swift action. We’re looking for trustworthy individuals who aren’t afraid to get their hands dirty! Our rates and benefits are highly competitive. Requirements: Be at least 18 years of age CDL License Preferred Required to pass drug screening Possess a combination of education and technical experience including a minimum of 3 years of gasoline and or diesel service and fleet experience Work Schedule: Monday through Friday with available shifts: 07:00 am thru 04:00 pm 08:00 am thru 05:00 pm 02:00 pm thru 10:30 pm Benefits: Dental Insurance Health insurance Retirement plan Vision insurance *Veterans are Encouraged to Apply! Address: 68 Snediker Avenue Brooklyn NY 11207 Job Type: Full-time

Machine Technician – Job Profile and Description Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family-owned and operated manufacturing company that has been in business since 1945. We are currently seeking to add a member to our growing team. The hours will be either 6:30AM – 3:00PM or 9:00AM – 5:30PM. This hands-on position will be responsible for maintenance and preventive maintenance, including all machinery, equipment, and operating systems such as controls, electrical troubleshooting, and any other issues pertaining to plant production. Duties and Responsibilities · Opening or closing the facility and associated properties · Working with the Facility Maintenance Manager · Supervise staff in the Maintenance department · Assist in the repair and installation of plant machinery · Assist with hands-on daily, weekly, monthly, and yearly preventive maintenance and repair for all machinery, equipment, and tooling · Performing daily tasks including troubleshooting and repairing machinery and operating systems to ensure the smooth running of the facility · Operating a fork-lift, scissor jack, and other machinery in the moving of material or equipment · Submitting appropriate reports to the management team · Performing other duties requested by the Facilities Maintenance Manager & Factory Manager Qualifications/Requirements: · Prior experience with industrial manufacturing equipment is preferred · Ability to work independently and as a team member · Experience with overseeing staff · Possess strong: o Interpersonal and communication skills o Time management · Possess the ability to: o Pay attention to detail o Read machine and electrical schematics o Read and interpret safety rules, operating and maintenance instructions, and other manuals and documents o Problem-solve machine issues and think outside of the box o Work outside of normal work hours, including weekends if needed · Must be: o Flexible o Neat and organized · Possess experience in: o Repair methods and maintenance practices for structures and equipment o Work safety practices o Mechanical systems including relevant equipment and tools o Knowledge of production machinery and techniques · Ability to be proactive, not reactive in fulfilling maintenance and repair responsibilities · Demonstrates a desire for continuous improvement and not waiting for something to go wrong Americans with Disabilities Specifications: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary: $65,000 - $70,000 Introductory Period: 90 Days After Thirty Days: · Health Care · Paid Holidays Paid Time Off (PTO): · Beginning 1/1 after completion of six months: 10 PTO’s · Beginning 1/1 after completion of two years: 12 PTO’s · Beginning 1/1 after completion of three years: 13 PTO’s · Beginning 1/1 after completion of four years: 14 PTO’s · Beginning 1/1 after completion of five years: 15 PTO’s · Beginning 1/1 after completion of six thru nine years: 20 PTO’s · Beginning 1/1 after completion of 10 years plus: 25 PTO’s After One Year: · Ability to contribute to the company 401(k) plan · Safe Harbor Plan 3% of your salary · Profit Sharing Plan Other Opportunities: · Year-end performance bonus (if warranted) · Annual increase (if warranted) · Transit Check · Voluntary Benefits from Extensis (Dental Plan, Vision Plan, Short Term Disability, Beyond Perks, Term Life Insurance, Flexible Spending, Long Term Disability, Credit Union, Group Home/ Auto Insurance, Critical Illness Insurance, Pet Benefit Plan, Section 529 College Savings, Prepaid Legal Services and Aflac)

Job Description: Consolidated Bus is hiring an experienced Automotive Shop Foreman to join our team! We’re seeking an individual who takes pride in practicing to ensure our team performs preventative maintenance within the state and federal guidelines, knowing that healthy vehicles last longer when they perform at their best. CBT is looking for an applicant who is knowledgeable in vehicle mechanics and can troubleshoot diesel and gasoline engines when issues of any severity arise. Job responsibilities include, but are not limited to: Follow and administer a comprehensive maintenance program for the school bus fleet. Schedule and coordinate routine inspections, preventive maintenance, and repairs. Ensure compliance with all state and federal regulations regarding school bus maintenance and safety. Supervise and train a team of mechanics and maintenance personnel. Assign work orders, set priorities, and monitor progress to ensure timely completion of tasks. Conduct performance evaluations and provide feedback to employees. Monitor compliance with safety regulations and implement corrective actions as necessary. Conduct regular inspections of buses to identify any safety or maintenance concerns. Maintain accurate records of maintenance and repair activities, including work orders, inspections, and maintenance schedules. Troubleshoot and diagnose faults in-vehicle systems. Qualifications: High school diploma or equivalent; additional technical or vocational training preferred. Proven experience (3-5 years) in maintenance management, preferably in a school bus or transportation setting. Strong knowledge of school bus maintenance practices, safety regulations, and industry standards. Excellent leadership and interpersonal skills to effectively manage a team. Proficient in using computerized maintenance management systems (CMMS) and other software applications. Strong organizational and problem-solving abilities. Ability to work independently and prioritize tasks in a fast-paced environment. Benefits: Medical Insurance Dental Insurance Vision Insurance Commuter Benefit program 401K Retirement Benefits PTO Days Compensation is between $66,560 to $87,360 based on qualifications and experience. *Veterans are Encouraged to Apply! Location 68 Snediker Avenue Brooklyn, NY 11207 This position is 100% on-site, remote work is not available for this position. Industry: Transportation/Trucking/Railroad

As a Live Chat Agent, you will be responsible for providing exceptional customer service through live chat platforms. You will address customer inquiries, resolve issues, and offer support in a timely and efficient manner, ensuring a positive experience for each customer. Key Responsibilities: Customer Interaction: Respond to customer inquiries via live chat promptly and professionally. Provide accurate information about products, services, and policies. Resolve customer issues, complaints, and questions to ensure satisfaction. Problem-Solving: Identify and troubleshoot customer problems, offering solutions or escalating issues as needed. Follow up with customers to ensure resolution and satisfaction. Documentation: Record and maintain detailed notes of customer interactions and transactions in the CRM system. Update customer records and ensure all information is accurate and current. Performance Metrics: Meet or exceed performance goals related to response time, customer satisfaction, and issue resolution. Monitor and report on chat performance and customer feedback. Team Collaboration: Collaborate with other team members and departments to resolve complex issues. Participate in team meetings and training sessions to stay updated on product knowledge and customer service best practices. Continuous Improvement: Provide feedback on common customer issues and suggest improvements to processes or products. Stay informed about updates to products, services, and company policies. Qualifications: Education: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Experience: Previous experience in customer service or a similar role is preferred but not required. Familiarity with live chat platforms and CRM systems is advantageous. Skills: Excellent written communication skills with the ability to convey information clearly and professionally. Strong problem-solving skills and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in typing and computer use. Attributes: Patience and empathy when dealing with customers. Strong interpersonal skills and the ability to work well both independently and as part of a team. A positive attitude and a commitment to providing high-quality customer service. Working Conditions: Schedule: May require flexible hours, including evenings, weekends, or holidays depending on business needs. Environment: [Office/Remote] environment with a need for a quiet workspace if working remotely.