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Job DescriptionAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: We are currently seeking individuals for a full-time position that involves launching and operating one of our inaugural fulfillment centers. As a key member of the Flexport team, you will take on the role of a people leader, responsible for managing a process and a team on the operating floor. This position offers a unique opportunity to invest in others and cultivate a collaborative leadership style. By utilizing the tools, processes, and operations that drive Flexport's mission to make global trade easy for everyone, you will contribute to shaping the future of logistics. We are looking for high-potential candidates who are eager to take on this challenge and be part of our dynamic and innovative organization. Join us in our mission to revolutionize global trade and make a lasting impact on the industry. Location: Moreland, GA You will: • Coach, manage, and develop a team of 30-100., • Communicate policies to your team and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed., • Create, manage, and support recognition programs across your department., • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates., • Ensure procedures are followed for building security and product loss prevention., • Be an integral part of our Operations team as an Area Manager of one of our largest fulfillment partners located across the country., • Own performance reporting for your areas of responsibility within the FC, including, but not limited to, on-time receiving and shipping, inventory accuracy, and packing quality., • Consistently hold yourself and your team to strict SLA expectations, providing clear and concise verbal and written reports of performance and action plans when needed., • Facilitate troubleshooting with relevant cross-functional parties for fulfillment-related problems., • Serve as an escalation point to mitigate risks and resolve issues., • Measure and respond to gaps in inventory accuracy, facilitating strategic initiatives to identify root causes and resolve them., • Review defect rates to identify trends and expose opportunities to improve operations both internally and across the network., • Track learnings and best practices to contribute to Standard Operating Procedures (SOPs)., • Help prioritize the resolution of systemic problems, working closely with our Growth and Engineering teams.You should have:, • 2+ years managing staff of 5 or more., • Must be able to lift up to 49 pounds with or without reasonable accommodation., • Must be willing and able to frequently push, pull, squat, bend, and reach., • Must be able to stand/walk for up to 10-12 hours., • Must be able to work in an environment where the noise level varies and can be loud., • Must be able to work in an environment where the temperature may vary between 60 and 90 degrees and will occasionally exceed 90 degrees., • Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines). This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment., • Willing and able to work any permanent shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend., • Demonstrated collaboration with internal and external business partners to deliver greater operational performance, efficiency, and quality., • Precise communication around external partner decisions, issues, risks, and new processes., • Keen ability to distinguish internal versus external problems causes to properly focus the correct resources to resolve issues quickly., • Exceptional prioritization skills to ensure timely resolutions that are appropriate for the severity and impact of the situation., • Experience leveraging problem-solving and data analysis skills to drive high judgment decisions., • Strong presentation and interpersonal skills., • Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment., • Ability to adapt in a rapid growth, startup environment., • Strong problem-solving skills., • Great attention to detail + appreciation for the complexity associated with the consistent achievement of operational tasks., • Personable and collaborative; strong affinity for working cross-functionally., • Strong computer literacy skills, including usage of Google Sheets/Excel., • Incredibly hardworking and willing to do what it takes for us to reach our goals., • Experience in warehousing, fulfillment, or transportation/logistics management.

Job DescriptionDescription: Work with us. It's not just a great job but a great career! Founded in 1984, Cantoni is recognized as one of the nation’s leaders in modern furnishings and interior design with ten locations across the U.S. and a successful e-commerce website. We are a dynamic, fast-paced company with an exciting growth strategy and as a result, always looking for great talent. We love finding smart, creative individuals with a passion for modern design and a deep commitment to excellence and customer service. We value diversity, imagination, collaboration, and giving people the opportunity to explore, grow and thrive in our business. We offer competitive salaries and comprehensive benefits including health, dental, vision and life insurance, 401(k), employee discounts on merchandise and vacation/sick time. Cantoni is an equal opportunity employer and a drug free workplace. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, and genetic information, status as a military veteran or any other characteristic protected by applicable law. We are currently seeking a Deliver Driver/Furniture Installer to work full-time at our Dallas Distribution Center. If you are a hard worker, have a clear driver license and can drive a delivery truck, have experience working in a warehouse, and are actively seeking employment, then we would like to speak with you. At Cantoni, we offer a supportive fun environment and are looking for the right person to add to our elite team. DUTIES AND RESPONSIBILITIES • Load furniture orders onto truck and delivers product to customer; completes furniture assembly/installation as per installation specifications to meet customer satisfaction; inspects furniture for proper operability according to manufacturer’s guidelines, • Install all types of free-standing furniture, panel and modular systems; this includes placement, leveling, wipe-down, and touch-up of metal and wood furniture at customer location, • Completes all required furniture service/repair paperwork (warranty or non-warranty), • Unload incoming furniture trucks using warehouse equipment (i.e., forklift, pallet jack), • Follow all safety procedures in the performance to job duties Directs the delivery department following company policy, procedure, and guidelines, • Ability to be D.O.T. certified with a good driving record and physically qualified to drive by passing a D.O.T. physical, • Good knowledge of metro area, • Prior experience with hand truck/dolly type equipment; on-the-job training for pallet jack and OSHA training for stand-up lift is required, • Good communication skills, both verbal and written, • Ability to read and construction blueprints and CAD installation drawings, • Demonstrated competence related to writing installation project and problem reports, • Ability to apply common sense to carry out instructions furnished in written and oral form, • Excellent customer service skills, conducting customer contact in a professional and courteous manner, • When in house perform all warehouse functions assigned re: receiving, stage, pre stock, and ship out, • Complete truck safety inspections and maintain truck cleanliness and organization of tools and blankets Requirements: Requirements ONLY CANDIDATES WITH A CLEAR DRIVING RECORD, FURNITURE INSTALLATION AND DELIVERY DRIVER/WAREHOUSE EXPERIENCE WILL BE CONSIDERED The ideal candidate is an individual with Requirements: • 2-5 years of Warehouse and Delivery Truck Driver experience (Furniture installation is required), • Must have a clean, valid GA driver license, • Must have a clear pre employment drug screen and background check, • Heavy lifting is mandatory in this position, • Good communication skills, • Bilingual with Spanish a plus

Job DescriptionAt Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Solutions Engineering team is Deliverect's pre-sales technical function. We are the architects who translate the complex, high-volume needs of global QSR brands into integrated, scalable solutions using our cutting-edge multi-product platform. Focused on technical validation, solution design, and proof-of-concept creation, this team drives sales velocity by building the technical integrity necessary to win enterprise business and ensure alignment with Deliverect’s long-term architectural standards. Your Impact: As the Head of Solutions Engineering in our Americas market you will operate as the team's Principal Solutions Architect and primary technical consultant (approx. 80% of time), personally driving the success of our largest, most strategic enterprise deals. The remaining 20% of your time will be dedicated to defining and scaling the Solutions Engineering function, including mentoring, process development, and team management. Your personal focus will be on acting as the highest-level technical advisor for critical sales opportunities, focusing on architectural fit, gap analysis, and strategic advisory to ensure the successful adoption of the Deliverect platform. Your direct influence on our product roadmap, based on competitive intelligence from top-tier accounts, ensures Deliverect maintains its technical edge in the global market and sets our clients up for successful activation. This is a fully remote eligible role, however Toronto based applicants are encouraged to work from our Downtown office 3 days per week. What you will do: • Principal Technical Leadership & Strategy: Lead the technical strategy and execution for our largest, most complex global QSR prospects, serving as the hands-on Principal Solutions Engineer and Architect to accelerate deals to closure., • Architectural Design & Strategic Advisory: Analyze the customer’s existing or proposed architecture to proactively identify product/integration gaps. Based on this analysis, design the optimal target-state architecture and integration patterns, ensuring solutions align with benchmarks for cost-efficiency, security, and resilience, and advise customers on modification and integration best practices., • Highest Technical Escalation: Serve as the highest technical escalation point within the pre-sales cycle, providing expert technical leadership during high-stakes client meetings and complex objection handling., • Solution Governance & Quality: Govern the internal solutioning process by developing and maintaining standardized reference architectures, integration playbooks, and decision logs to ensure consistency, reusability, and technical integrity across the team., • Product Influence & Feedback: Translate field-observed technical requirements and architectural gaps into prioritized, clear input for the Product Management and Core Engineering roadmaps, directly influencing future product development., • Sales-to-Activation Bridge: Ensure a seamless technical hand-off process, guaranteeing solution integrity and setting large clients up for long-term operational success post-sale., • Process Definition & Optimization: Define and implement a predictable, process-driven Solutions Engineering methodology and technical engagement model to ensure consistent quality and scale our sales velocity., • Team Oversight & Performance: Lead the formal people management responsibilities for the Solutions Engineering team (including hiring, mentoring, and performance reviews) and establish team goals and KPIs (focusing on metrics such as Sales Conversion Rate, Architectural Compliance Rate, and the reduction of post-sales technical escalations).What you will bring:, • 12+ years of progressive technical experience, including at least 5 years in a leadership capacity such as Solutions Architect or Principal Solutions Engineer., • Deep technical background validated by a Bachelor’s or Master’s degree in Computer Science, Engineering, or a closely related technical field, or demonstrably equivalent experience in software development and architecture., • Mastery of modern API architectures (REST, GraphQL), distributed systems design, and cloud platform governance (AWS, GCP, or Azure)., • Domain fluency in the QSR/Hospitality technology ecosystem, including complex POS integration, loyalty platforms, and multi-channel commerce systems., • Exceptional ability to engage with C-level executives and translate complex technical concepts into business value and a compelling technical vision (supporting Strategic Advisory).

Job DescriptionAt Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe. Your Impact: As a Senior Partner Manager at Deliverect, you will be at the forefront of expanding and strengthening our partner ecosystem, playing a critical role in driving the company’s growth. You will build and nurture strategic relationships with key partners, ensuring they are aligned with Deliverect’s vision and delivering value for both parties. Your efforts will directly contribute to Deliverect’s market presence, revenue growth, and brand reputation, helping to solidify our position as a leader in the B2B SaaS space for the food and beverage industry. This is an exciting opportunity to make a significant impact in a rapidly scaling global company. *This is a full-time, hybrid role with a flexible work schedule, offering 2 days in our Toronto or New York office and 3 days from the comfort of your home. *The role is remote for other US based candidates. What you will do: • Develop and execute strategic partnership plans, identifying, cultivating, and managing relationships with strategic referral and integration partners to drive mutual growth and success., • Lead partnership initiatives that directly contribute to Deliverect’s revenue, leveraging co-marketing and joint sales efforts. You will own a quarterly target based on deal sourcing from our Enterprise Partnerships and work hand-in-hand with our sales team to source and support new deals., • Prioritize integrations based on internal demand and strategic priorities, owning the sourcing process for new Enterprise-grade integration partners to further strengthen our capabilities., • Design and execute comprehensive onboarding and training programs for new partners to ensure they are fully equipped to promote and sell the Deliverect platform., • Collaborate extensively with internal teams, including Sales, Marketing, Product, and Developer Relations, to align partner initiatives with Deliverect’s overall business objectives and ensure seamless integrations that meet technical requirements., • Regularly analyze partner performance data, using tools like Hubspot and Looker, to monitor revenue contributions and engagement levels. You will prepare and present performance reports to internal stakeholders, highlighting opportunities for growth and improvement.What you will bring:, • 7+ years of experience in B2B sales, partnerships, or business development, ideally within the SaaS technology sector., • Extensive experience with the food & beverage industry or related partner networks (e.g., POS providers) is a must., • Proven ability to build and maintain strong relationships with partners, demonstrating excellent communication, negotiation, and networking skills., • A solid understanding of ERP software, REST API integrations, and technical partner enablement., • Demonstrated experience managing complex partner onboarding programs and co-marketing initiatives, with a focus on execution and results., • Proficiency in tracking and analyzing partner performance data to provide actionable insights and optimize partnership strategies., • Experience working cross-functionally with Sales, Marketing, and Product teams to ensure seamless partner enablement and support.

Job DescriptionISSOEmployment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an Information Systems Security Officer (ISSO) with DIACAP and/or RMF experience who has deep expertise in security assessment documentation to support Dept. of Commerce systems and efforts to achieve their Authorization to Operate (ATO). This position is located at the client site in the Herbert Hoover building in Washington, DC. The scope of this position includes full life-cycle Assessment and Authorization (A&A) management through all 6 Steps of the RMF process in support of the Government ISSM.In this role, you’ll conduct security assessment, and information system security oversight activities in accordance with NIST 800.53 that support systems from the perspective RMF requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Review systems to identify potential security weaknesses and recommend improvements to amend vulnerabilities, implement changes, and document upgrades. - Maintain responsibility for managing cybersecurity risk from an organizational perspective. - Identify organizational risks, prioritize those risks, and maintain a risk registry for escalating and presenting those risks to senior leadership.- Provide security guidance and IS validation using the National Institute of Standards and Technology (NIST) RMF, DoC, and local security policies.- Providing configuration management (CM) recommendations for information system security software, hardware, and firmware and coordinating changes and modifications with the ISSM, Security Control Assessor (SCA), and Authorizing Official (AO).- Maintain vulnerability scanning tool compliance, such as HBSS or ACAS, and patch management, such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes.- Support security authorization activities, including transitioning from the legacy Information Assurance Certification and Accreditation Process (DIACAP) to compliance with the DoC RMF.- Provide subject matter expertise for cyber security and trusted system technology. - Apply advanced technical knowledge and analysis of specialized functional areas in task requirements to develop solutions to complex problems.- Research, write, review, disposition feedback, and finalize recommendations regarding cyber security policy, assessment and authorization assessments (A&As), security test and evaluation reports, and security engineering practices and processes. - Conduct research and write risk assessment reports to include risk thresholds, evaluation, and scoring.- Support analysis of the findings and provide expert technical guidance for mitigation strategies, including implementation advice on the cyber security risk findings, and other complex problems. Qualifications:- Bachelor’s Degree.- A minimum of five (5) years experience as an Information Assurance (IA) Analyst, ISSE, ISSO, or similar role in ATO package development, including generating security documentation for requirements, security control assessment, STIG and IAVA compliance, Standard Operating Procedures, test results, etc.- eMASS experience.- Professional security certification such as: CCNA Security, CySA+, GICSP, GSEC, CompTIA Security+ CE, SSCP, or higher.- Strong desktop publishing skills using Microsoft Word and Excel.- Experience with industry writing styles such as grammar, sentence form, and structure.- Ability to multi-task in a deadline-oriented environment. Ideally, you will also have:- CISSP, CASP, or a similar certificate is preferred.- Master's Degree in Cybersecurity or related field.- Strong initiative, detail orientation, organizational skills, and aptitude for analytical thinking.- Demonstrated ability to work well independently and as a part of a team.- Excellent work ethic and a high commitment to quality. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.Health, Dental, and VisionLife Insurance401kFlexible Spending Account (Health, Dependent Care, and Commuter)Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAt Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Sales team at Deliverect is the driving force behind our growth, dedicated to delivering exceptional value and simplifying order management for our customers. More than just transactions, we focus on building lasting, consultative relationships, driving innovation, and empowering businesses to thrive. Our team of innovators and champions of excellence makes life easier for our customers, redefining order management and fueling Deliverect's continued success through transformative interactions. Your Impact: As an Enterprise Account Executive at Deliverect, you will be responsible for driving significant revenue growth by acquiring and managing large enterprise accounts in the restaurant, grocery, and hospitality industries in the NOAM region. Your role will directly impact Deliverect’s growth and market expansion as you build strong relationships with C-level executives, understand their business challenges, and present tailored SaaS solutions that deliver measurable value. This is a high-impact, strategic role that will play a key part in solidifying Deliverect’s position as the leading platform for innovative digital ordering solutions in the foodservice industry. *This is a full-time, remote role. This role also requires occasional travel (1–2 trips per quarter) to attend customer meetings or industry conferences. What you will do: • Lead the full enterprise sales cycle from prospecting to closing, targeting high-value clients in the NOAM region: You’ll tailor proposals, create presentations, and demonstrate how Deliverect’s platform can address unique client needs, directly impacting revenue generation., • Build long-term relationships with C-level executives and decision-makers: You’ll act as a trusted advisor, understanding their business objectives and aligning Deliverect’s solutions to their growth strategies, contributing to customer satisfaction and long-term partnerships., • Present detailed proposals that illustrate the ROI of Deliverect’s SaaS platform, conduct product demos, and lead negotiations to close mutually beneficial agreements: You will have full authority to negotiate deal terms, pricing, and contracts within pre-approved guidelines, directly influencing successful deal closure and revenue., • Maintain a healthy sales pipeline using tools like HubSpot and Sales Navigator: You’ll ensure timely follow-up, accurate forecasting, and progression of deals through the sales funnel, providing critical data for business planning., • Collaborate closely with internal teams such as Marketing, Product, and Customer Success to ensure seamless integration of solutions and client success: This involves acting as the voice of the customer, sharing insights to drive product development and improve the customer experience., • Regularly report on pipeline health, sales activities, and key performance metrics: You’ll analyze trends and provide insights to refine sales strategies, contributing to overall business efficiency and effectiveness.What you will bring:, • 5+ years of experience in SaaS sales, with a strong preference for experience in the hospitality, restaurant, or grocery industries., • Proven track record of exceeding enterprise sales quotas and managing long sales cycles, demonstrating a direct impact on revenue growth., • Strong consultative selling skills with the ability to understand complex customer needs and present tailored solutions that drive measurable value and improve customer experience., • Exceptional ability to build and nurture relationships with C-level executives, creating trust and positioning Deliverect as a strategic partner., • Proficiency in CRM systems (HubSpot), sales enablement tools (Sales Navigator), and communication platforms (Slack, Zoom)., • Excellent negotiation skills and a creative approach to solving customer challenges., • Ability to thrive in a fast-paced, competitive environment, taking ownership of critical projects and delivering results., • Strong teamwork skills, including high engagement with sales and account management, and coordination with global teams.

Compliance Coordinator The Compliance Coordinator supports engagement within the business and directly with product suppliers to assure a variety of product safety, sustainability and social responsibility laws and regulations are met. Applying their operations/science/technology/engineer/math background. The?Compliance Coordinator will support the business's administration of regulatory and company polices in the rapidly evolving omnichannel retail space. This position is relied upon to ensure suppliers doing business with the company understand and comply with all federal and state product safety laws and regulations. Job Responsibilities • Manage the approval/rejection of test lab reports to ensure compliant products are received to DC., • Responsible for resolving questions about company compliance policies., • Responsible for annual updates to the Vendor Compliance Manual, including issuance, tracking, auditing, and record keeping., • Build and maintain a working knowledge of regulations, laws and industry standards that apply to company products., • Lead Compliance Department documentation administration and auditing, including outreach to suppliers., • Support the Company's 3rd party testing program., • Support continuous surveillance of the product safety, sustainability, and social responsibility regulatory environments., • Participation in cross-functional teams (e.g., Finance, Accounting, Logistics, Operations, etc.) to support new business opportunities to ensure regulatory requirements are met., • From time to time, participate in industry associations and regulatory groups to gain industry knowledge and establish relationships. Competencies • One to five years of experience in regulatory/compliance/product development/legal/ within the retail industry. Preferred furniture industry experience. Related Compliance experience will be considered in lieu of Industry experience., • Interest in product safety, sustainability, and social responsibility in the retail industry and supporting a dynamic Merchandising team., • Excellent organizational skills, strong attention to detail, ability to plan, prioritize and manage multiple projects successfully, often with competing deadlines., • Excellent interpersonal skills as this position interfaces with all other functional areas of the Company and needs to respond to input from other members of management, as well as interface with sales team and external contacts., • Strong verbal and written communication skills., • Confidence to function as part of a broader team that sometimes may have differing opinions and perspectives., • Strong sense of urgency, flexibility, and ability to work in a fast paced, priority changing environment., • Proficiency in Microsoft Office (PowerPoint, Excel, Word) and willingness to learn. Work Environment • Company office, with some availability to work from home., • Collaborative work environment with cross-functional teams, • Travel: occasional travel (domestic as needed) Preferred Education and Experience • Commitment to developing their career the product safety science or regulatory professions., • Willingness to work independently to find and develop solutions., • Ability to work independently in administering compliance policies, structure, and tracking., • Familiarity with 3rd party testing laboratories About Us Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US with over 250 stores in ten southern states, eight distribution centers and an e-commerce business. Rooms To Go offers a collaborative work environment within a supportive culture. Rooms To Go Benefits • Medical, dental, and vision insurance, • 401(k) with company match, • Associate discounts including furniture, • Company paid life and disability insurance, • Paid time off, • Employee Assistance Program, • Wellness Programs, • And more! Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Applicants must be authorized to work in the U.S.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa’s CyberSource business is a leading omni-channel commerce platform for merchants, acquirers, and technology partners enabling them to transact securely in both digital and face to face environments. CyberSource is part of Visa’s value-added services strategy to bring seamless payment experiences to sellers and resellers around the globe. We continue to transform our client service models and this role will help ensure that we continue to have best in class client servicing and delivery in the N. America region to continue to help build and grow strong client partnerships. The Consultant, Technical Account Manager will report directly to the Director, Enterprise Support and should be considered a go-to resource for Enterprise Client Services within region. This role has no team lead responsibilities. This is a technical management position, not sales management. The Consultant, Technical Account Manager will lead the design, implementation and configuration of CyberSource solutions to merchants. As a Consultant for N. America CyberSource Technical Solutions, you will be responsible for the success of our partner reseller clients and the health of their portfolios to ensure revenue retention and optimal revenue growth. Recognized as a key thought partner to our clients in terms of best-in-class approaches to payments, integration approaches and the Visa authority for all operational aspects of the CyberSource platform within Visa and our Client organizations. Engaging with clients across the globe daily, the function plays a critical role in shaping client interactions, providing informed counsel, identifying opportunities and informing the client, product and technology organizations with feedback and insights. The role provides functional and technical operational support for merchants, driving cross-organizational delivery of services to customers. Defines and deploys client service, business analysis and service implementation strategies to deliver effective, efficient, and consultative support and project management that aligns to Business Development, Client and Client Support Services business goals and objectives. Understand our client’s business, objective and identifies creative solutions to support and optimize client’s performance though the use of CyberSource and Visa products. Represents the voice of the customer to internal stakeholder organizations through accurate business requirements and ongoing client advocacy. You must be a highly organized, self-starter, with the ability to inspire and motivate others in a dynamic fast paced environment across the region. The ideal candidate will have a background in payments, client servicing and solution delivery. This position will have responsibility to cover enterprise clients and will include interacting directly with new & existing customers, business& technology partners and multi-functional Visa & CyberSource internal stakeholders. Main Responsibilities • Provide support, strategic direction, for the N. America CyberSource Clients, your role is to ensure our reseller partners can successfully and optimally manage their merchant and partner portfolios., • You must be customer centric and build a performance-based culture focused on outcomes and key results, • Implement strategies, technologies, programs, and tools focused on delivering best in class experiences and services to merchants, acquirers, and resellers to increase operating efficiencies, driving incremental revenue, and increasing client satisfaction, • Be accountable for Client satisfaction of CyberSource’s platform, servicing, and support experiences for N. America clients, • Represent the voice of the client across Visa on all matters related to Visa products, ease of use, performance of the product and servicing focused on best-in-class customer experience, and optimal servicing and product utilization, • Establish and foster positive relationships with key clients and internal stakeholders to ensure minimal escalations and healthy business growth, • Support Sales in business development efforts as required providing business analysis, technical product expertise and delivery overview for the implementation and support of CyberSource and Visa Value Added Services products and services, • Act as Internal and external escalation point for critical operational decisions affecting cardholder experience, and merchant processing, and partner success, • Participate in key client business reviews with a focus on client performance and product utilization, acting as an advocate for optimal product usage, performance and providing consultative insights to ensure clients implement world class payment experiences, • Maintain commercial and technical insights of the payment’s ecosystem in general, but also be current on the N. America payments landscape, consumer and merchant trends, • Foster a high performing culture that becomes the benchmark for excellence at Visa, • Proactively notify clients regarding any widespread or business critical problems/service issues and own timely resolution of critical production issues, end-to-end from escalation to resolution and respective client communication, • Contact each assigned account a minimum of once per month to ensure their support needs are being met and no open issues remain, • Perform a high-level transaction review for top 10 volume accounts a minimum of twice per month, • Notify accounts in advance of a code release adding functionality and/or changes to the services they utilize, • Perform account training and/or retraining functions as needed. This training is to ensure that assigned accounts are familiar with and comfortable with new and updated services, • Monitor support traffic to watch for areas requiring intervention and/or follow up, • Maintain a high availability to all accounts Qualifications Basic Qualifications: • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD, • Intermediate-level knowledge of multiple programming / scripting languages. (Java, C/C, Perl, PHP, etc.), • Strong troubleshooting/debugging skills, • Customer Service Experience with specific and well-formed knowledge of customer support tools and processes, • Experience of working in the payments industry and/or eCommerce, • Knowledge of payment and or risk management systems, • Experience of being an escalation point for internal team queries, • Experience of effective cross-functional collaboration between technical, service delivery, support & commercial facing teams, • Experience of regularly giving presentations to customers, • Experience of working alongside a sales team, supporting them to help win new business, • Well organized and detail-oriented with a strong background in exceeding customer expectations, • Exceptional verbal and written communication skills, • Ability to multi-task, continually re-prioritize cases and work under pressure, • Ability to work well as part of a team and collaborate with others at all organizational levels, • Experience of working as part of a global support team Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is to $109,800.00 USD to $168,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionAt Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Strategic Accounts team at Deliverect drives growth with our largest enterprise customers. We go beyond transactions by building consultative partnerships that simplify digital order management at scale, enable operational excellence, and open new growth opportunities. Through these relationships, we position Deliverect as a trusted partner to the industry’s most influential restaurant groups. Your Impact: As the Sales Director, Strategic Accounts, you will have a significant impact on Deliverect's expansion in the U.S. within the Strategic Accounts team, which oversees our largest accounts. This is a critical role responsible for fueling revenue growth and market expansion, as well as driving partner acquisition within the QSR industry. This role is for a self-starter excited by the challenge of entering a new market and is driven to make Deliverect the winning player in the US in the next 18-24 months. You will be instrumental in positioning Deliverect as a frontrunner in SaaS technology for this segment. *This is a full-time, hybrid role with a flexible work schedule.What you will do: • Fuel Business Growth: Take the lead in identifying, qualifying, and closing complex sales opportunities within strategic accounts. You will develop and execute effective sales strategies to penetrate new accounts, with a focus on greenfield opportunities and building new doors within the top 50 QSR brands., • Cultivate Relationships & Manage Accounts: Manage a portfolio of strategic accounts, ensuring customer satisfaction and retention. You will build and maintain strong relationships with key stakeholders, acting as a trusted advisor and tailoring solutions to meet their needs., • Travel and Network: Proactively identify opportunities to meet with clients and prospects face-to-face. This will involve significant travel (up to 20%) to client meetings, trade fairs, and exhibitions, sometimes on short notice., • Forecast and Report: Accurately forecast sales and pipeline activity for your portfolio. You will prepare regular sales reports, presentations, and analyze sales data to identify trends and opportunities that will help shape the go-to-market strategy., • A Proven Network and Experience: A minimum of 7-10 years of proven commercial sales experience, with a track record of success working with the largest U.S. QSR brands. You must have a dense, existing network within numerous leading QSR brands, and be comfortable closing large, complex deals with big targets., • Hunger for New Business: A relentless drive to prospect and initiate new conversations, with a strong desire to overachieve on targets. You are excited by the challenge of starting from a limited existing footprint and building a pipeline from the ground up., • Consultative Selling Skills: Experience selling software and a consultative sales approach with the ability to identify customer pain points and provide strategic insights and recommendations., • Resilience and Adaptability: A resilient and hard-working attitude, with the ability to navigate ambiguity and operate effectively in a fast-paced environment. You are a problem-solver who is coachable and manages time efficiently., • Strong Communication: Excellent communication skills, both written and verbal, to articulate complex solutions, negotiate with stakeholders, and present to clients., • Willingness to Travel: Comfort with frequent travel, including at short notice, to attend meetings and industry events., • Nice to Have: Experience with CRM platforms (e.g., Hubspot) and ticketing systems (e.g., Zendesk). Experience in or strong understanding of the hospitality, food tech, or POS systems landscape. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: