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  • Front Desk Assistant
    Front Desk Assistant
    13 hours ago
    Full-time
    Mount Eden, The Bronx

    Position Overview We are seeking a professional, organized, and customer-service-oriented Medical Front Desk Receptionist to join our busy outpatient medical facility in the Bronx. The ideal candidate is bilingual in Spanish and English, has excellent communication skills, and can thrive in a fast-paced healthcare environment while providing outstanding patient service. Key Responsibilities • Greet and check in patients in a courteous and professional manner, • Answer multi-line phones and direct calls appropriately, • Schedule, confirm, and manage patient appointments, • Verify insurance eligibility and obtain required authorizations when applicable, • Collect copays, balances, and patient demographic information, • Maintain accurate patient records within the EMR system, • Communicate effectively with patients, providers, and insurance companies in both Spanish and English, • Manage incoming faxes, referrals, and medical documentation, • Ensure front desk and waiting area remain organized and professional, • Assist with patient flow and overall clinic operations, • Handle sensitive patient information in compliance with HIPAA regulations Qualifications • High school diploma or equivalent required, • Bilingual Spanish/English required, • Previous medical receptionist or healthcare office experience preferred, • Strong computer and data entry skills, • Experience with EMR/EHR systems preferred, • Excellent phone etiquette and customer service skills, • Ability to multitask and work efficiently in a fast-paced environment, • Professional appearance and demeanor Preferred Skills • Experience with insurance verification and authorization processes, • Familiarity with outpatient medical or rehabilitation settings, • Strong organizational and problem-solving skills, • Ability to remain calm and professional under pressure

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  • Audiologist - Experience Required - Relocation Available
    Audiologist - Experience Required - Relocation Available
    7 days ago
    $93000–$139000 yearly
    Full-time
    Manhattan, New York

    Location: Cooperstown NY Salary Range: 93k - 139k Responsibilities: The Audiologist performs clinical tests of hearing for the assessment of communication needs as well as assessment of balance function. The audiologists work closely with the ENT providers for purposes of contributing to medical diagnoses of hearing. They interpret and counsel patients as per the implications of the findings and, in appropriate cases, provides rehabilitative services primarily involving the use of hearing aids and/or implanted devices. Opportunities exist for vestibular, central auditory processing, and evoked potential testing as well as fitting of hearing aids, cochlear implants, and bone anchored devices. • Performs audiologic evaluations - Perform audiologic evaluations on populations ranging from newborn to geriatric as well as children and adults with special needs. This may include tympanometry, acoustic reflexes, otoacoustic emissions, and central auditory processing evaluations. Perform evoked potential testing with and without sedation. Ability to perform and interpret diagnostic vestibular testing preferred, • Amplification devices - Perform selection, fitting, and verification of amplification devices for pediatric, adult and special needs populations. Familiarity with Signia, Phonak, Oticon and ReSound preferred, • Cochlear Implants and Hearing Aids- Experience with cochlear implants and bone anchored hearing aids appreciated but not required, using Cochlear Americas and Advanced Bionics devices, • Performs similar or related duties as requested or directed Qualifications: Education: • New York licensure in Audiology or ability to obtain licensure within 6 months from date of hire, required, • New York State Hearing Aid Dispenser License or ability to obtain licensure within 12 months from date of hire, required

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  • Call Center & Front Desk Representative (In-House, Medical Office)
    Call Center & Front Desk Representative (In-House, Medical Office)
    8 days ago
    Full-time
    Manhattan, New York

    Full job description Overview Call Center & Front Desk Representative – Boutique Ophthalmology Practice Be the first impression of excellence in eye care We are a high-end, patient-centered ophthalmology and refractive surgery practice seeking an experienced Call Center Representative to join our team. This is a critical front-line role. You will be the first point of contact for patients and responsible for managing their journey from initial inquiry through consultation and surgery. This position requires exceptional organization, strong communication skills, and meticulous scheduling accuracy in a fast-paced medical environment. This is not an entry-level role. Prior medical scheduling and insurance experience are required. Who We’re Looking For Strong, confident communicator with polished phone presence Highly organized and detail-driven Comfortable discussing insurance and patient financial responsibility Calm under pressure and proactive in problem-solving Patient-first mindset with a commitment to excellence Key Responsibilities Serve as the primary point of contact for patients, delivering a warm, professional, and confident experience across phone and email Take full ownership of the provider schedule, ensuring accuracy, thoughtful appointment placement, and overall schedule integrity Demonstrate a strong understanding of patient flow, visit types, testing requirements, consultation timing, and surgical coordination Schedule, confirm, and adjust appointments proactively to support smooth clinical operations and an exceptional patient experience Verify insurance eligibility and benefits, clearly communicating coverage and financial expectations to patients Collect, document, and manage patient demographic information, prior authorizations, and required medical documentation with precision Coordinate consultation and surgical readiness, ensuring patients, providers, and supporting teams are aligned and prepared Required Qualifications Minimum 5+ years of scheduling experience in a medical office Strong knowledge of insurance verification, benefits, and prior authorizations Experience using Practice Plus, Nextech, or another Practice Management (PM) system High-volume patient interaction experience (phone, email and text) Extremely organized, detail-oriented, and diligent with scheduling Preferred Executive Assistant experience Spanish speaking Ophthalmology or surgical practice experience If you thrive in a structured medical environment and take pride in accurate scheduling and strong patient communication, we encourage you to apply. Pay: $20.00 - $28.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person

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  • CACFP Monitor
    CACFP Monitor
    14 days ago
    $20–$23 hourly
    Full-time
    Manhattan, New York

    Job Summary: The monitor is responsible for conducting home inspections of licensed/registered and legally exempt day care providers ensuring standards for health and safety in accordance to state regulations. Primary Responsibilities: • Conduct announced and unannounced home visits as instructed by the director., • Review the meal pattern requirements to ensure proper implementation by the provider., • Assures the proper interpretation and implementation of the infant meal pattern., • Verify license/registration capacity of day care providers., • Review menu records during home inspections., • Ensure foods are prepared and served following food safety guidelines and quality standards., • Provide menu suggestions to encourage variety in foods and preparation methods that are consistent with healthy practices., • Knowing the importance of documenting results of onsite reviews especially when problems are identified., • Knowledge of the procedures for verification of attendance and meal counts., • Identify conditions that pose a potential threat to child safety., • Communicate provider issues with the director., • Comply with sponsoring organization’s policies and procedures., • Ensure that home visit reports are filled out correctly., • Ability to maintain an ethical and professional relationship with providers., • Follow the system for maintaining and reporting all monitoring activities., • AA in social services, nutrition or education, preferred; and/or HS Diploma, • Bilingual in Spanish/English, • Strong written and oral communication skills in Spanish/English, • Ability to interact with individuals from diverse backgrounds and diverse communication styles, • Must be comfortable with and physically able to visit daycare homes throughout New York City using mass transit (MTA), • Experience with family child care or legally-exempt child care, preferred

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  • Medical Receptionist
    Medical Receptionist
    15 days ago
    Full-time
    Mount Eden, The Bronx

    We are seeking a detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your expertise in medical administrative support, combined with your strong communication skills and knowledge of EMR (Electronic Medical Records) systems, will help streamline clinic operations and enhance patient care. Duties Greet patients warmly, verify insurance coverage, and assist with patient intake processes using EMR systems. Schedule appointments efficiently while managing multi-line phone systems with professionalism and excellent phone etiquette. Verify insurance benefits to ensure accurate billing and claims processing. Review and update medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality at all times. Manage front desk operations including filing, faxing, data entry (10 key typing), and maintaining organized patient files. Support clinic operations by coordinating care plans, medical scheduling, and handling patient inquiries promptly and courteously. Experience Proven experience as a Medical Receptionist or in a similar medical office administrative role. Experience with insurance verification processes and medical billing procedures. Excellent computer skills including proficiency in Microsoft Office Suite and health information management software. Bilingual abilities are a plus to serve diverse patient populations effectively, especially in medical terminology. Prior clinic office experience is desirable; familiarity with medical terminology hospital experience is advantageous. We value your expertise in medical office management and look forward to supporting your growth in a fast-paced environment where your contributions truly make a difference. Benefits: On-the-job training Paid time off Language: Spanish (Required) Ability to Commute: Bronx, NY 10452 (Required) Work Location: In person

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  • Remote Client Manager / Account Partner (Flexible, Part-Time)
    Remote Client Manager / Account Partner (Flexible, Part-Time)
    1 month ago
    Part-time
    Manhattan, New York

    Remote Client Partner / Account Manager (Upwork-Focused Collaboration Opportunity) Location: United States (Required) Type: Freelance / Partnership (Long-Term Opportunity) Time Commitment: ~1 hour/day (flexible) Overview We are expanding a long-term collaboration model focused on Upwork-based client acquisition and project delivery, and we are looking for reliable individuals interested in building a sustainable side income through real client projects. This is not a traditional job, but a partnership-based opportunity where we operate internally as a small development team while externally presenting as a single independent freelancer on Upwork. Many clients prefer working with one point of contact, which helps streamline communication and improve project success. How the Partnership Works In this collaboration: • You will act as the client-facing partner and account manager on Upwork, • Communicate with clients directly on Upwork, • Join meetings or calls when required, • Maintain professional client relationships, • Sending proposals and responding to client messages on Upwork, • Managing technical discussions and planning, • Full-stack development and Shopify/eCommerce solutions, • System architecture and implementation, • You will receive 30% of the monthly development revenue generated from Upwork projects, • Based in the United States, • Valid U.S.-issued ID (required for Upwork verification and client trust), • Active or ability to create an Upwork account, • Reliable laptop and stable internet connection, • Strong communication and professionalism, • Consistent availability (light daily involvement), • Focused on real, paying clients through Upwork, • Flexible and low time commitment, • No technical work required, • Long-term income potential, • Opportunity to grow into a scalable collaboration model, • Long-Term Vision, • The goal is to build a strong presence on Upwork, maintain long-term client relationships, and create a consistent and scalable income stream for both partners., • How to Apply

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  • Clinical Lead
    Clinical Lead
    1 month ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    Program Overview: The Support and Connection Center provides 24/7 short stay, engagement, stabilization, and treatment services for adults with mental health and/or substance use issues referred directly by NYPD as an alternative to the traditional police responses of arrest, summons, or transport to an emergency room. Guests are referred to the Center when their infractions are non-violent and/or low-level offenses such as loitering, trespass, public inebriation, and disorderly conduct. The goal of the Center is to help guests begin to identify and modify the behaviors that result in repeated police contact. An OASAS licensed outpatient clinic, located on site, provides services to guests who are eligible. The maximum length of stay is 5 days. Overall Responsibilities: Under the general direction of the Assistant Program Director, the Clinical Team Lead conducts rapid assessments, engages guests in wellness, discharge, and aftercare planning, and facilitates linkages to community-based services and residential settings. The team lead also oversees a team of CASAC's and Peers and is responsible for the delegation of tasks to the team. Essential Duties and Responsibilities: The essential duties of the Clinical Team Lead include but are not limited to the following activities: · Provides direct care to guests through conducting rapid assessments to identify the full range of service needs and safety planning · As the primary counselor for a designated caseload - collaborates with the full on-site team to ensure coordination of care, individual counseling, treatment planning through targeted case management, and discharge planning · Promotes dignity-based care to reduce the negative effects of drug use for individuals at various stages of recovery · Models best practice, person centered, trauma-informed, recovery-oriented engagement skills for team · Counsel’s guests through individualized and group therapy sessions on issues such as wellness self-management, and community integration skills · Excellent verbal communication skills including an ability to have open and affirming conversations about health, sex and substance use risk. · Identifies and makes referrals for community-based treatment and support services. · Participates and facilitates daily team meetings · Inputs guest information and updates into the facility’s case management software system, ensuring all data is accurate and entered in a timely fashion · Promotes the professional development of supervisees through supervision, professional coaching, and training · Anticipates the needs of the clinical team they lead and executes Qualifications: LMSW, LCSW, LMHC, LP or master’s level counselor with CASAC (All MSW, MHC, PC candidates must obtain NYS license within 6 months from date of hire) · A minimum of four (4) years of experience working with homeless and criminal justice involved individuals with either a diagnosis of mental illness or a substance use disorder, including experience in emergency or crisis services · Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds · The ability to work well in a highly pressured environment set and meets deadlines and delegate as appropriate · Strong communication and problem-solving skills, and ability to work effectively with multiple stakeholders to understand and incorporate diverse points of view, styles, and approaches · An ability to lead, collaborate, and interface with guests as well as all levels of staff · Proficiency in case management software, electronic health records, and Microsoft Office Suite · A minimum of excellent oral, writing, and listening skills All newly hired Project Renewal staff must provide verification of being full

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