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We are seeking a detail-oriented individual with strong interpersonal skills and a knack for numbers to join our team as a Human Resource Generalist. In this pivotal role, you will be instrumental in ensuring accurate and timely payroll processing and maintaining proactive engagement with our employees to address their needs. The ideal candidate will exhibit exceptional organizational skills, collaborate effectively with others, possess strong written and verbal communication abilities, excel proficiency, and a keen interest in advancing within the HR field while acquiring a comprehensive knowledge of compliance and related information. Responsibilities: - Prepare and process weekly payroll accurately and punctually. - Furnish reports such as hours worked versus scheduled by department and attendance, to management weekly. - Conduct periodic audits to ensure compliance, and accuracy in employee record-keeping, employee voluntary deductions, PTO entitlements, etc. - Manage employee files, including scanning, filing, and updates as needed. - Coordinate and schedule employees to come in as needed for meetings or other HR-related matters. - Assist employees in completing various forms, from new hire applications to benefits enrollment, changes, termination, union membership, Leave of Absence to exit questionnaires. - Provide employees with verification letters and complete verification forms upon request. - Draft memos for internal communications and maintain daily communication with management to keep everyone in the loop. - Conduct store walk-throughs and speak to employees respond to employee inquiries and escalate issues as needed to support employee relations. - Contribute to HR-related projects and tasks as required. Qualifications/Requirements: - Minimum of 2 years of payroll processing experience. - Proficiency in ADP Software, specifically Workforce Now. - High proficiency in Microsoft Excel. - Strong administrative writing skills. - Exceptional discretion and attention to detail when handling sensitive employee information. - Outstanding employee relations skills. - Knowledge of various HR processes and practices, including employment law/compliance, compensation, organizational development, and leadership development. - Bilingual-Spanish speaking is a plus.
Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17
Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Verifying the patient’s health insurance benefits. Explaining insurance benefits to patients. Entering data using dental practice management software. Generating reports for all activities. Posting payments made by patients. Following up on non-paid insurance claims. Managing late payments and overdue accounts. Processing insurance payments and refunds. Uploading completed insurance verification forms. Monitoring weekly, monthly and quarterly reports to confirm payment from clients and insurance companies.