Las Vegas
Job Description Job Description Position: Beach Steward Department: Pool, Lounge, & Corporate Events Operations Reports To: Venue Management Salary Type: Hourly (Non-Tipped) Position Summary: The Beach Steward is responsible for supporting day-to-day operations within a resort-style pool and corporate events environment, ensuring cleanliness, sanitation, and overall venue readiness across all guest-facing and back-of-house areas. This role plays an essential part in maintaining an elevated guest experience by upholding presentation standards, supporting service teams, and ensuring a clean, safe, and organized environment throughout Soleia Las Vegas. Essential Functions The following duties are representative of the essential functions of this position and are not intended to be all-inclusive: • Support daily operations by maintaining cleanliness, organization, and readiness of all pool deck and service areas, • Anticipate team member and operational needs and respond with urgency and professionalism, • Ensure all guest-facing and back-of-house areas reflect resort-style cleanliness and presentation standards, • Maintain cleanliness of walkways, floors, service stations, and high-traffic areas throughout service, • Properly remove, transport, and dispose of garbage, dirty dishware, glassware, and linens, • Assist with dishwashing operations, including cleaning, storing, and organizing service ware appropriately, • Restock and maintain supply areas including towels, linens, glassware, and cleaning supplies, • Set up and break down sanitation stations, service areas, and operational support areas as directed, • Perform opening and closing side work as assigned to ensure operational readiness, • Assist with towel operations including restocking towel walls and rolling towels as needed, • Safely and properly use approved cleaning chemicals, equipment, and sanitation tools, • Report any breakage, maintenance concerns, or safety hazards to management immediately, • Work collaboratively with all departments to ensure smooth and efficient operations, • Maintain awareness of venue operations and support team members as needed to ensure seamless service flow, • Maintain a positive, professional, and team-oriented attitude at all times, • Follow all grooming, uniform, and presentation standards in accordance with company policy, • Monitor alcohol consumption and guest behavior for signs of intoxication, • Escalate alcohol-related or guest behavior concerns to management immediately, • Follow all health, safety, and sanitation standards, including SNHD requirements, • Maintain a clean, safe, and organized work environment at all times, • Report accidents, hazards, or unsafe conditions immediately to management, • Must be 21 years of age or older, • High school diploma or equivalent, • Ability to obtain required work cards (Food Handler Card, Alcohol Awareness Card, and any other required certifications), • Ability to communicate clearly in English (verbal and written), • Strong verbal and interpersonal communication skills with the ability to engage professionally and warmly with guests and team members, • Ability to work efficiently in a fast-paced, high-volume, and high-pressure environment while maintaining composure and professionalism, • Excellent multitasking, organizational, and prioritization skills with strong attention to detail, • Strong problem-solving skills with the ability to remain objective and resolve guest concerns effectively, • Strong teamwork skills with the ability to collaborate effectively in a service-driven environment, • High level of personal integrity, confidentiality, and professionalism at all times, • Strong attention to personal appearance and adherence to grooming, hygiene, and uniform standards, • Ability to listen actively, communicate clearly in both verbal and written English, and maintain respectful interactions at all times The work environment characteristics described are representative of those an employee may encounter while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Ability to stand and walk for extended periods in both indoor and outdoor environments, including exposure to varying weather conditions, • Ability to move quickly and safely throughout the venue in high-traffic and fast-paced areas, • Ability to bend, stoop, crouch, reach, twist, and navigate stairs or uneven surfaces as required, • Ability to lift, carry, push, and/or pull up to 50 lbs regularly, and up to 150 lbs with assistance when necessary, • Ability to work in confined or crowded spaces for extended periods of time, • Ability to maintain situational awareness and respond quickly to changing operational or guest needs, • Ability to perform tasks requiring fine motor skills and manual dexterity, including use of POS systems and handheld equipment, • Ability to work in environments with varying noise levels, lighting conditions, and temperature fluctuations, • Fast-paced, high-volume, high-energy hospitality environment including club, pool, lounge, bar, restaurant, and nightlife settings, • Exposure to varying noise levels, crowds, and entertainment elements including music, lighting effects, and seasonal events, • Indoor and outdoor work environments with exposure to hot and cold surfaces, wet floors, steam, and varying weather conditions, • Schedule may include nights, weekends, holidays, and extended or varied shifts based on business needs Employees in this position are evaluated on: • Quality and consistency of guest service and engagement, • Adherence to company policies and service standards, • Teamwork, communication, and operational support, • Professionalism, reliability, and appearance standards Soleia Las Vegas is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, veteran status, or any other protected status under applicable law.