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Job DescriptionCDL Driver – Class A & B (HazMat) Location: Sloansville / Albany, NY Company: Buell Fuel | Deansboro, NY Job Type: Full-Time About Buell Fuel Buell Fuel is a fast-growing, family-owned company headquartered in Deansboro, New York, proudly serving customers throughout Upstate New York. Our dedicated team delivers exceptional service and competitive pricing to residential, commercial, municipal, resale, and wholesale accounts. Join our team of professional drivers delivering gasoline, diesel, and propane products safely and efficiently while representing a trusted name in the energy industry. What We Offer * Pay: $27.00 – $30.00 per hour (based on experience) * Schedule: Full-time | Typically 5:00 AM – 5:00 PM, five days per week * Home Time: Home daily * Benefits: * Health, dental, and vision insurance * Paid time off and paid sick time * Company-sponsored retirement plan * Steady, year-round work Responsibilities * Safely load, secure, transport, and deliver fuel and propane products to designated locations. * Follow all DOT, HazMat, and company safety standards. * Conduct accurate pre-trip and post-trip inspections of vehicles. * Complete all required daily and monthly documentation in compliance with company policies. * Communicate effectively with dispatchers, mechanics, and customers. * Maintain an environmentally compliant, clean, and safe work area. * Represent Buell Fuel with professionalism and a positive attitude. Requirements * Valid CDL Class A or B license with Tank and HazMat endorsements. * Minimum 1 year CDL driving experience. * High School Diploma or GED required. * Must be able to pass a DOT-certified physical exam (every two years). * Willing to obtain a TWIC card. * Ability to lift up to 50 lbs and perform physical tasks such as bending, kneeling, and reaching. * Willingness to work a flexible schedule, including overtime when needed. * Must pass pre-employment drug testing and participate in random testing while employed. Ideal Candidate * Safety-focused and dependable with a strong work ethic. * Excellent customer service and communication skills. * Self-motivated, detail-oriented, and team-minded. * Comfortable working outdoors in all weather conditions. 5:00 AM – 5:00 PM, five days per week

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Health insurance, • Opportunity for advancement As a customer service manager, you will have the unique ability to work with customers, service them, and cash them out. We sell pavement sealer and all the tools and equipment to go with it. This is an industrial setting where you may get dirty from time to time while assisting the customer with the hose to pump the sealer. You will have the interesting opportunity to resolve problems with customers and help them find solutions to do their job better. You can implement your friendly nature, your problem-solving ability and your desire to produce results as a customer service manager. As you manage the store, you will be asked to come up with innovative, unique problem-solving solutions and procedures to ensure that the needs of both the company and the customers are being met. Responsibilities • Maintain store inventory and equipment, • Keep a clean and welcoming storefront and service area, • Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business., • Update all customer service information on a regular basis to keep departments ready for review at all times., • Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting., • Provide technical advice, help desk resources, solutions and new techniques on a consistent basis, even while dealing with technological problems and breakdowns., • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Ability to work with industrial equipment, • Forklift experience is preferred, • Comfortable using computers and customer management software, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectivelyBenefits/Perks, • Competitive Compensation, • Career Growth Opportunities

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Information Technology department invites applications for a full-time Senior Software Engineer with a focus in Python to join our team. We are seeking a Senior Software Engineer with advanced Python development skills and a strong background in API integration. The ideal candidate will have working knowledge of power systems modeling, simulation, and analysis, and will play a key role in supporting and enhancing Python-based applications used across engineering workflows. This role requires daily use of AI-augmented programming practices and includes mentoring staff in adopting these tools to improve productivity and innovation. The Senior Software Engineer performs full stack development, including front end, back end, and database work where appropriate. The position includes the development of automated unit tests in support of new functionality and software changes. The position participates in all phases of the Software Development Lifecycle, assists in the research of new technologies, and collaborates with Project Managers and Business Partners. This individual will participate in a 24x7x365 on-call support rotation for production applications. ESSENTIAL DUTIES and RESPONSIBILITIES • Design, develop, and support maintenance of Python-based tools for power system simulation, data processing, and visualization., • Lead the integration of Python APIs from commercial and custom power system analysis tools into internal workflows., • Develop automated testing, deployment, and monitoring solutions for Python tools., • Collaborate with appropriate teams to implement and optimize DevOps pipelines to ensure secure and efficient software delivery of python tools., • Use AI-augmented programming tools (e.g., code generation assistants, intelligent IDEs) as part of daily development work., • Mentor staff in adopting AI-augmented programming practices for Python., • Collaborate with cross-functional teams, including developers, system administrators, business owners and project managers to gather requirements and provide technical expertise., • Support and enhance existing applications by working with vendors to improve their products in the areas of required business functionality and security., • Ensure compliance with cybersecurity standards and best practices., • Document code, processes, and system architecture clearly and effectively., • Apply technical knowledge and experience in order to solve architecture and design problems., • Drive discussion with Business Analysts and Business Partners to interpret high-level business requirements into detailed application requirements., • Create software design specifications for functionality as defined in approved requirement specifications. Ensure that designs are consistent with applicable NYISO software development standards, product's architectural blueprints and industry guidelines., • Evaluate new technology and tools. Incorporate approved technology and tools to enhance the product development process., • Present technology design and related issues to technical and non-technical audiences., • Document product architecture plans., • Design and develop technical testing methods to meet target scalability and performance objectives. Perform any needed tuning of applications that do not meet those requirements., • Lead projects with assistance from Manager and have high visibility with other staff., • Mentor and coach Associate Engineers and Engineers., • Serve as subject matter expert across the organization for the application(s) supported., • Provide software subject matter expertise and support for all phases of the NYISO software development lifecycle; including requirements, design, development, testing, deployment and post-production support., • Interact with Project Managers in all phases of project Provide task estimates and work breakdown structures. Provide advice on feasibility and project status., • Manage resource allocations for Software Engineers on the project team and track their progress., • Perform software development activities in support of the NYISO mission and business objectives. Create, modify and/or refactor software programs as defined in approved specifications and designs., • Create automated unit and functional tests to ensure software changes are reasonably free from defects., • Provide post-production application support as required. Support responsibilities may include consultation, problem identification, data analysis and/or emergency repairs. Resolve customer inquiries and respond to suggestions for improvement and enhancements., • Requirements for support of mission-critical systems entails 24x7x365 coverage., • Develop user interfaces for web-based applications, incorporating best practices and NYISO standards for usability and design. Create and review mockups with Business Partners, as necessary., • Incorporate industry and NYISO best practices for web application security into all software design and development work. Review and address web application security issues identified by secure SDLC tooling., • Participate in penetration-testing of NYISO-developed applications. Review results with Managers and create mitigation plans for supported applications., • Collaborate with third-party vendors to support and troubleshoot issues identified in their applications. Update internal documentation as necessary based on product changes. Review impacts to NYISO processes with Manager and Business Partners and support deployment of updated applications., • Responsible to ensure that project team follows guidelines for source code management, collaborate with Release and Control team during code deployments., • Take ownership of application code, lead code reviews and suggest changes that will increase performance, security, maintainability or standards compliance., • Design, create and/or update database tables needed by applications., • Design, create and/or update SQL and/or PL/SQL statements used by applications., • Instrument and tune of existing database tables and queries., • Collaborate with other Software Engineering and IT teams as needed and Project Managers to manage changes to supported applications. Partner with other IT teams to resolve configuration, deployment, or environmental issues., • Perform data profiling to ensure that application performance targets and database capacity needs will be able to be met in the future., • Partner with Manager in strategic planning for supported applications. Create and update roadmap documentation including plans for technology upgrades and usability enhancements., • Participate in continuous learning to improve technical skills as required., • Collaborate with QA and Business owners on test case development and test result reviews. Qualifications: • Bachelor's Degree (BS), Computer Science or Information Systems required., • Seven years performing software development in a multi-dimensional team setting, • Energy/Utility industry experience desired, • Experience with cloud development platforms (AWS, Docker, Kubernetes) desired, • At least three years of experience working with DevOps and Python-based solutions, • Advanced proficiency in Python, including experience with scientific and data libraries (e.g., NumPy, Pandas, Matplotlib) and object-oriented concepts., • Strong experience in integrating and managing APIs across diverse platforms and tools., • Strong interest in learning about power system simulation methodologies such as load flow analysis, contingency analysis, and production cost modeling., • Experience using AI-augmented development environments and tools., • Familiarity with DevOps principles and tools, including CI/CD pipelines and version control systems (e.g., Git)., • Understanding of security best practices and compliance frameworks., • Understanding of cloud computing concepts, designs, and services., • Strong problem-solving and troubleshooting skills., • Excellent communication and teamwork abilities., • Willingness to participate in a 24x7x365 on-call support rotation, • MATLAB experience preferred., • Experience with Kotlin or Java 18 or higher preferred CERTIFICATES, LICENSES, REGISTRATIONS • SANS Security Awareness training or equivalent desired, • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business community. Ability to write clear technical documentation that conforms to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors., • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables., • Intermediate competency in Windows operating environment using MS365 applications. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Onsite Salary Range $102,600 - $171,200 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Market Mitigation & Analysis department invites applications for a full-time Capacity Mitigation & Analysis Engineer to join our team. The Capacity Mitigation & Analysis Engineer plays a key role in supporting NYISO's administration of the capacity market mitigation provisions outlined in Attachment H of the Market Services Tariff. As a technical contributor within the Capacity Mitigation & Analysis team, this position is responsible for conducting market analysis, supporting mitigation implementation, and assisting in the evaluation of market participant conduct to ensure competitive outcomes. In addition, the Engineer will validate Dependable Maximum Net Capability (DMNC) tests, monitor ICAP underbidding behavior, support Firm Fuel Requirement processes, validate spot market auctions, assist in buyer-side and supply-side mitigation reviews, and perform forecasts of capacity market outcomes. This role requires strong analytical skills, engineering knowledge, and the ability to collaborate across departments to maintain the integrity and efficiency of NYISO's wholesale markets. ESSENTIAL DUTIES and RESPONSIBILITIES • Validate DMNC test results and ensure compliance with NYISO requirements., • Support administration of ICAP underbidding mitigation measures and related analyses., • Assist in implementing and monitoring Firm Fuel Requirement processes., • Validate spot market auction setup and results to ensure accuracy and compliance., • Contribute to buyer-side and supply-side mitigation reviews, including analysis of market participant conduct and bidding behavior., • Perform forecasts of capacity market outcomes to inform mitigation strategies and market expectations., • Conduct analysis of capacity market behavior, including ICAP bidding patterns, affiliate relationships, and mitigation performance., • Assist in developing and maintaining analytical tools and models to support capacity market mitigation and simulation., • Evaluate generator conduct and market outcomes to identify potential withholding or inefficiencies., • Support the development and implementation of new mitigation processes and enhancements to existing methodologies., • Collaborate with internal teams to provide technical input on power plant operating characteristics, bidding behavior, and market dynamics., • Analyze generator financial data and deactivation notices to assess market impacts and potential Reliability Must Run (RMR) needs., • Analyze NYISO market outcomes to identify potential issues with market participant conduct, mitigation effectiveness, and opportunities to improve competitiveness and efficiency., • Assist in drafting internal memoranda and regulatory filings related to market mitigation., • Contribute to developing potential solutions and mitigation enhancements to support system reliability, grid resilience, and market efficiency., • Support the development of ICAP forecasts for supply-side and buyer-side mitigation evaluations and general market expectations., • Participate in financial evaluations of power plants and transmission projects, including calculating net cost of new entry, going-forward costs, and net energy revenues., • Assist with analysis of generator and market data and prepare reports and findings., • Prepare requests to Market Participants and participate in teleconferences to perform due diligence on project costs, financial parameters, and modeling assumptions., • Draft written reports documenting evaluation results and due diligence efforts. QUALIFICATIONS: • Bachelor's Degree in Engineering (Mechanical, Electrical, Power Systems) or related technical field required. Coursework or experience in economics, finance, or business preferred., • 2-5 years of relevant experience in energy markets, power systems engineering, or related analytical roles., • Familiarity with ISO/RTO markets and capacity market concepts preferred. CERTIFICATES, LICENSES, REGISTRATIONS None required. ADDITIONAL REQUIREMENTS Strong quantitative and problem-solving skills. Ability to interpret technical and economic data and communicate findings clearly. Proficiency in MS Office; experience with data analysis tools (e.g., SAS, Python, SQL) preferred. Ability to work independently and as part of a team in a fast-paced environment. Excellent written and verbal communication skills for technical and non-technical audiences. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Hybrid Salary Range $78,500 - $131,100 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Market Operations team invites applications for a full-time Manager, Resource Adequacy. The Manager, Resource Adequacy manages the highly visible group that is responsible for establishing the NYCA Installed Reserve Margin ("IRM"), Locational Minimum Installed Capacity Requirements, ICAP Market Import Rights setting processes. In addition, provide coordination for, and manage dissemination of, technical expertise to NYISO market design, manage key inputs into the NYISO's Buyer Side Mitigation evaluations, and provide technical analysis in support of business goals that impact IRM and LCR outcomes (e.g., public policy transmission planning). Coordinates and provides NYISO representation on various internal, stakeholder and regulatory Committees dealing with resource adequacy issues. Coordinates NYISO communication and activities related to the NYISO's interaction with the New York State Reliability Council, in particular the Installed Capacity Subcommittee. Responsible for the development, oversight, and execution of a multi-year strategy to evolve Resource Adequacy modeling to maintain reliability in recognition of an evolving resource mix. Controls and administers the overall processes and communications associated with the Resource Adequacy function. ESSENTIAL DUTIES and RESPONSIBILITIES • Direct the highly visible group that is responsible for establishing IRM, LCR, and ICAP Import Rights., • Act as the primary liaison to the New York State Reliability Council (NYSRC) Installed Capacity Subcommittee (ICS) for the development of the Installed Reserve Margin (IRM)., • Manage the IRM Study, concluding with the NYSRC Executive Committee approval and filing of the IRM with the NYS Public Service Commission and FERC., • Monitor and guide the development of the IRM Study schedule and milestones., • Manage IRM Study data collection. Coordinate data collection, review, and approval from internal NYISO groups (e.g., ICAP Market Operations, Long Term Reliability Planning, Load Forecasting) and external sources (e.g., neighboring Control Areas, NERC)., • Lead the monthly stakeholder process associated with the IRM Study, including obtaining input from Market Participants for use in studies and managing the NYISO response to MP input., • Manage the NYISO's annual LCR setting process, concluding with NYISO Operating Committee approval. This includes the publication of the NYISO's LCR Report, Transmission Security Limit report, and annual Net CONE Curves., • Coordinate stakeholder feedback on the LCR setting process, prioritize issues relevant to the NYISO and its Senior Leadership Team, and escalate relevant questions., • Administer the NYISO's ICAP Import Rights setting process, concluding with approval at the NYISO Business Issues Committee., • Direct, implement, test, and maintain all IRM/LCR models, software, model changes, and software changes related to the IRM and LCR studies., • Control and administer procedures related to the IRM, LCR, Import Rights, and NYSRC Reliability Rule compliance., • Assess future resource adequacy needs and recommend organizational changes to position the NYISO to maintain reliability through a grid in transition., • Make recommendations in relation to New York resource requirements, as appropriate, to the Operating Committee (OC), Management Committee (MC), and Board of Directors., • Coordinate with other NYISO personnel, market participants, regional and inter-regional reliability councils and neighboring ISO/RTOs., • As management expert in resource adequacy, participate in extensive and significant discussions and meetings with market participants and regulatory committees., • Provide guidance and recommendations on other market design, operations, market operations, and planning efforts, as needed., • Perform management duties including staff supervision, career guidance, budget preparation, resource allocation, operating decisions and related. Qualifications include: • Bachelor's degree (BS) in Engineering Management, Business Administration, Electrical Engineering, or related technical field required; Master's degree preferred., • Seven years of related experience in electric system reliability analysis, resource adequacy assessment, electrical engineering, applied statistics or mathematics required; or equivalent combination of education, training and experience. Demonstrated leadership experience desirable. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from Market Participants, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors., • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables., • Intermediate competency in Windows operating environment using MS Office applications, e-mail and internet programs. Advanced proficiency in numerous statistical, database and modeling software tools such as XML database software, SAS, and GE MARS or equivalent is desirable. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. Salary Range $131,700 - $228,400 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Internal Audit department invites applications for a full-time Senior Internal Auditor. The Senior Auditor is responsible for performing audits and related projects as part of the annual audit plan. This includes assessing the design and effectiveness of internal controls, identifying control weaknesses and process improvements, and proposing corrective actions or improvement recommendations. Areas of coverage include but are not limited to NYISO's grid operations, market operations, market structures, system and resource planning, IT general controls, finance and accounting, customer settlements, and credit monitoring, as well as all regulatory and compliance requirements (e.g., FERC, NERC, NPCC, NYISO Tariffs, and SOC1). This role requires the ability to execute concurrent projects, learn new subject matter quickly, perform data analytics, and interpret complex Tariff and other legal documents. The ability to work in a team and effectively communicate with all levels of management are essential. Oversight of the daily activities of staff auditors may occasionally be required. This position reports directly to the Director, Internal Audit. ESSENTIAL DUTIES and RESPONSIBILITIES • Lead audits and related projects as part of the annual audit plan. Areas of coverage include but are not limited to NYISO's grid operations, market operations, market structures, system and resource planning, IT general controls, finance and accounting, customer settlements, and credit monitoring, as well as all regulatory and compliance requirements (e.g., FERC, NERC, NPCC, NYISO Tariffs, and SOC1)., • Conduct risks assessments of assigned NYISO business areas, identifying gaps in processes, procedures, compliance requirements, or internal controls. Prepare audit procedures and test controls using statistical data sampling and data analytics, where applicable., • Complete audit procedures with limited supervision and document audit results in accordance with the standards of the Institute of Internal Auditors (IIA) and other departmental procedures., • Assess the design and effectiveness of internal controls, identifying control weaknesses and process improvements, and proposing corrective actions., • Demonstrate strong listening and communication skills, both verbal and written, to effectively draft reports and present to all levels of staff and management., • Review and interpret complex documents, including NYISO Tariffs, accounting journals, regulatory papers, or other legal documents., • Conduct independent research to identify best practices and industry benchmarks and incorporate such information into audit department procedures or recommendations for management., • Assist the Director, Internal Audit in hiring and managing the daily activities of external auditors or other consultants, including the scheduling of resources, monitoring of progress, coordination of meetings, and evaluation of work product., • Routinely coordinate with business function management and use sound auditor judgement in the execution of assignments., • Maintain strong time management and organizational skills to manage concurrent engagements, prioritize tasks, and complete work in a timely manner. Work both independently and with the audit team., • Occasionally oversee the daily activities of other audit staff, providing guidance and feedback to ensure work is completed timely and in accordance with IIA standards and departmental procedures., • Assist the Director, Internal Audit in departmental administrative procedures, such as budgeting, time management, goal development, and annual audit planning. Qualifications: • Bachelor's degree (B.S.) in Accounting, Finance, Computer Science, Information Systems, Electrical Engineering or other relevant discipline required or equivalent combination of education, training and experience., • Seven years of experience working in Internal Audit, Information Technology, and/or utility/energy operations., • Working knowledge of Internal Audit processes and prior experience leading audits and/or reviewing the work of staff auditors is essential. Familiarity with FERC regulations, NYISO Tariff requirements, and/or SOC 1 audits is desired., • Strong communication and writing skills are essential, with a desire to learn new areas and understand risks. Works well in both a team environment and managing individual tasks., • Experience working for professional services firm providing audit, assurance management consulting, advisory, IT consulting, or corporate finance preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), or other appropriate accreditation is desired. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret complex documents such as common scientific and technical journals, financial reports, and legal documents., • Ability to effectively present information in both a verbal and written format, to auditees, management, public groups and/or Boards of Directors and respond to questions., • Ability to define problems, collect data, establish facts, and draw conclusions., • Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of geometry/trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral, diagram or schedule form., • Intermediate competency in Windows operating environment using MS Office applications, e-mail and internet programs. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. Please note: The position will be filled at the level (Auditor I, Auditor II, Senior Auditor) appropriate with experience and qualifications. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. Salary Range $78,500 - $131,100 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Information Technology department invites applications for a full-time Director, Enterprise Security & Chief Information Security Officer. The Director, Enterprise Security & Chief Information Security Officer is responsible for the design, implementation, and operations of the NYISO's physical and cyber security programs to ensure the protection of NYISO assets, operations, and employees. This position is responsible for all aspects of the NYISO's cyber and physical security program, including security risk management, threat & vulnerability management, incident response, data & information protection, security architecture, security infrastructure management, identity & access management, security training & awareness, and engagement on security matters with both internal and external entities, including government, law enforcement and NYISO stakeholders. The Director, Enterprise Security & Chief Information Security Officer ensures a strong security posture across the organization, with a high degree of operational readiness and capability to detect and respond to continuously evolving threats and vulnerabilities. This position requires the development and management of key external relationships with security service providers, vendors, government intelligence partners, and law enforcement agencies. The Director, Enterprise Security & Chief Information Security Officer leads participation in industry forums to augment the capabilities of the NYISO security staff and directs an internal team of security professionals charged with providing cyber and physical security services. The Director, Enterprise Security & Chief Information Security Officer oversees a security governance, risk, & compliance program that ensures adherence with applicable regulatory frameworks including NERC Critical Infrastructure Protection (CIP) standards and establishes trusted relationships throughout the electric utility industry to collaborate and share pertinent information. The Director, Enterprise Security & Chief Information Security Officer manages a team of cyber and physical security professionals, including a contract armed guard force, and reports directly to the Senior Vice President and Chief Information Officer. ESSENTIAL DUTIES and RESPONSIBILITIES • Provides vision and leadership to guide the development of the NYISO cyber and physical security strategy and strategic plan and directs the implementation of the strategy through annual resource, budgetary, and project planning activities., • Directs all operational security functions, including oversight of the NYISO's 24/7 Cyber Security Operations Center whose mission is to continuously monitor the threat landscape and immediately respond to events as necessary to protect the NYISO from cyber risks. Serves as senior cyber security escalation point for all cyber incidents and events and directs all activities across the organization during escalated cyber events and incidents., • Oversees the cultivation of both classified and unclassified intelligence from government, law enforcement, and commercial partners, with processes that develop it into actionable information to be used by the cyber security analysts on the team., • Leads the selection, design, engineering, and development of technical security infrastructure and cloud solutions. Develops security architectures to facilitate the application of security concepts and strategies into practical designs and configurations that are engineered to address evolving security challenges, • Oversees the NYISO's Security Governance, Risk & Compliance programs including policies and practices ensuring the organization's compliance with NERC Critical Infrastructure Protection standards, security components of Service Organization Control (SOC) 1, and other cyber and physical security standards. Engages in external outreach with NERC, NPCC, and other entities that audit NYISO's compliance with regulatory standards., • Oversees the NYISO physical security program, with accountability for the protection of facilities, property, and physical assets, as well as access control & badging systems, video surveillance, workplace violence prevention, and other areas as required. Manages a large contract guard force (including armed guards) to ensure the safety and protection of all who enter NYISO property and facilities. Ensures the safe handling and storage of sidearms employed by armed guards., • Develops and implements an engaging and effective security awareness & training program for all NYISO employees and contractors, and fosters a strong security-oriented culture across the NYISO., • Works directly with the leaders of business units to facilitate risk analysis and risk management processes, identify acceptable levels of risk, and bridges security and the business units together through strong collaboration., • Guides the implementation of information protection policies and processes to protect NYISO information assets from inappropriate disclosure., • Manages NYISO employees assigned to the security team, including hiring, training, staff development, performance management and annual compensation review of department employees, and oversees contractors assigned in support of the physical security function., • Provides presentations and briefings on all security matters to the Board of Directors, NYISO executive leadership, and industry leaders and dignitaries conveying security concepts in clear and concrete business terms., • Oversees the business aspects of the security function including contracting, budgeting, vendor management and asset management. Develops strong, collaborative relationships with security service providers as a key component of the NYISO security program, • Provides subject matter expertise to senior leadership on a broad range of technical security standards and best practices. Represents the organization at conferences, seminars, and industry events., • Establishes effective communications and reporting of security status at all levels of the organization. Briefs executive leadership, board members, and market participants on security matters, including strategy, operational status, security planning, and other matters., • Establishes & maintains strong partnerships with local, state and federal law enforcement and other related government agencies., • Builds relationships and forums with NYISO's stakeholders seeking to elevate the overall security awareness and posture of NY's electric industry. SUPERVISORY RESPONSIBILITIES This position does possess supervisory responsibility and there are supervisory employees who report to this position. Manages full time and contract employees. QUALIFICATIONS: • Bachelor's Degree (BS) in Computer Science, Engineering, Management, or related technical field required; Master's Degree (MS/MBA) strongly preferred., • At least fifteen years experience in progressively responsible IT management positions is required., • Broad and deep understanding of technical security concepts and familiarity with related technologies and infrastructure, as well as a solid conceptual knowledge of enterprise IT architecture, infrastructure, software, and operational functions., • Demonstrable experience in senior positions leading and motivating cross- functional, interdisciplinary teams, including strong enterprise security operations & incident management experience., • Project management skills, experience managing department finances & budgets, and contracting and vendor negotiations., • Experience in the energy sector and familiarity with Critical Infrastructure Protection standards is strongly desirable. CERTIFICATES, LICENSES, REGISTRATIONS • Must be able to obtain and maintain a DHS, DOE, or DOD security clearance to be granted access to classified intelligence and information., • Professional cyber security certification, such as a CPP, CISSP, CISM, CISA or other physical and/or information security credentials, is a plus. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to write presentations and articles for publication that conform to prescribed style and format. Ability to effectively communicate security and risk-related concepts to technical and nontechnical audiences including senior NYISO leadership and the NYISO Board of Directors., • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables., • High level of personal integrity, and the ability to professionally handle confidential matters and exude the appropriate level of judgment and maturity., • Proficient with personal computers running the Windows operating system; experience with productivity software such as Microsoft Office applications, e-mail, and Internet programs. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Onsite Salary Range $170,500 - $306,400 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Market Structures department invites applications for a full-time Research Engagement Program Lead to join the team. The Research Engagement Program Lead is responsible for coordinating and overseeing the NYISO research and university engagement efforts. This individual will develop authoritative reports and white papers for the communication of policy initiatives to stakeholders, regulators, and other policy makers, as well as maintain a comprehensive understanding of energy industry trends and developments. The Research Engagement Program Lead will coordinate NYISO engagement with academic and research institutions to support strategic research initiatives. Additionally, the Research Engagement Program Lead will prepare Board of Directors communications, including briefing documents, presentations, and reports that support informed decision-making. ESSENTIAL DUTIES and RESPONSIBILITIES • Conduct a comprehensive industry scan of the electricity industry and adjacent sectors to identify emerging trends, regulatory shifts, and competitive dynamics impacting the NYISO's strategic objectives., • Develop authoritative reports to analyze emerging trends and assess market impacts of governmental policies., • Conduct research and collect data on industry trends and performance metrics., • Participate in internal and external committees, projects, work groups, and ad hoc groups (as required) as corporate or department representative., • Lead engagement with academic and research institutions, fostering collaboration while managing budgets, timelines, and performance metrics for joint initiatives., • Drive cross-functional collaboration by aligning internal stakeholders and external partners to ensure strategic initiatives are executed effectively., • Act as a strategic point of contact for external research efforts across the Senior Leadership and Management teams, ensuring transparency and alignment of research outcomes with organizational goals., • Facilitate cross-functional collaboration through a Senior Leadership oversight committee to assess research proposals and guide investment in high-impact initiatives., • Deliver structured, high-impact updates to Senior Leadership through executive updates, status reports, and strategic briefings to drive alignment and informed decision-making., • Coordinate department messaging and communication on industry papers and materials., • Lead the development of department strategic materials and Board of Director communications in coordination with Vice President Market Structures., • Maintain research paper repository and encourage dissemination of informative outcomes and findings throughout the NYISO as appropriate. SUPERVISORY RESPONSIBILITIES This position does not possess supervisory responsibility. QUALIFICATIONS • Bachelor's degree (BS) in Business, Electrical Engineering, Economics, Communications or related field; Master's degree (MS, MBA) preferred., • Seven years of progressively more responsible related experience including enterprise strategic planning leadership, complex project management, supervision and demonstrated business acumen and knowledge of electric power utility industry and/or competitive markets, market operations, market economics, finance/accounting systems; or equivalent combination of education, training and experience. CERTIFICATES, LICENSES, REGISTRATIONS None required. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business community. Ability to write white papers, speeches and articles for publication that conform to prescribed style and format., • Ability to effectively present information to top management, public groups and/or boards of directors., • Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis., • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables., • Competency in Windows operating environment using MS Office applications, e-mail and internet programs. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. Salary Range $114,500 - $198,500 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Market Mitigation & Analysis department invites applications for a full-time Economist to join our team. The Economist will analyze the design, structure, behavior, and outcomes in the bulk electric power markets administered by the NYISO to ensure that market rules, market signals, and protective measures promote workably competitive solutions. ESSENTIAL DUTIES and RESPONSIBILITIES • In conjunction with other staff, analyze NYISO markets and proposed market design changes to identify potential market design flaws. These analyses focus on market outcomes as they relate to various systems conditions, market participant behavior, and operations. Present analyses internally and in the NYISO stakeholder process., • Serve as a Market Mitigation and Analysis staff representative on economic issues internally and externally as they affect the design of the NYISO markets., • Interpret economic and statistical data in areas related to NYISO markets and related markets (e.g., primary fuels, competitive offering behavior, investments in system expansion)., • In conjunction with other staff, evaluate economic decisions made by market participants and the effects on the NYISO markets in the light of market participant-specific circumstances., • Develop methods and procedures for collecting/processing and reporting data internally and to the market., • Develop techniques to analyze economic data relevant to NYISO markets., • Review and analyze economic data in order to prepare reports detailing results of investigation including graphic illustrations of findings and keep the Managers abreast of economic changes., • Produce reports and memos for NYISO senior management, market participants, and regulators., • Formulate recommendations, policies or plans to aid in market interpretation or solution of economic problems., • Prepare affidavits related to economic issues related to NYISO markets in support of NYISO filings., • Utilize economic expertise to solve problems for buyer-side mitigation analyses, physical withholding determinations, and the demand curve reset., • Conduct research on issues pertaining economics, financing, and accounting. Make recommendations based on sound theoretical research and vetting internally and with the external Market Monitoring Unit., • Master's Degree (MS) in Economics; PhD. desired. None required. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors., • Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis., • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables., • Intermediate competency in Windows operating environment using MS Office applications, e-mail and internet programs., • Proficiency in at least one programming language. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Hybrid Salary Range $89,600 - $149,400 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The NYISO's Market Structures department invites applications for a full-time Project Manager. We are looking for an individual who is a self-starter, enjoys working in a dynamic team environment and possesses excellent requirement elicitation and relationship management skills. As Project Manager, you will fulfill Project Management leadership and coordination roles with accountability for achieving successful project results. Direct the work of project team members, monitor close adherence to project schedules, effectively use project management principles, oversee day-to-day project activities, provide timely reporting of project status and budget and interact regularly with employees in other groups, senior management and project stakeholders. Provide Project Management services principally to one assigned product group. Must be a self-motivated professional who displays effective leadership in a team-based environment. Have experience working in a dynamic changing environment, with a commitment to providing value- based customer service, the ability to anticipate and address stakeholder needs. Display a clear understanding of internal and external stakeholder needs. Have experience in managing multiple competing priorities, use of good judgment, problem-solving and decision-making skills and a thorough knowledge and experience with software development life cycle methodology along with vendor management experience. ESSENTIAL DUTIES and RESPONSIBILITIES • Manage project activities through the effective use of project management principles, best practices and methodologies adopted by NYISO to achieve timely project completion and to meet the defined project business objectives., • Develop and execute project plans for assigned NYISO initiatives, in a matrix capacity with project team members throughout the organization., • Manage RFP / RFI processes, plan and present vendor selection recommendations in coordination with NYISO Procurement and in conjunction with the project team members., • Manage vendor budget and relationships. Identify and manage project-related risks, measure and report on timely basis., • Present recommendations for effective consensus decision making, taking into consideration risk analysis and impact assessment for project milestones., • Review project progress on a regular basis, analyze and assess information from various sources to develop accurate status reporting. Make recommendations and / or implement corrective action when deviations are found., • Develop project resource plan and cost estimates. Monitor actual project expenditures against project estimates and budget. Provide accurate and timely budget reporting. Maintain effective communication and coordination with all project stakeholders to ensure that business objectives are met, and any changes are clearly communicated. Recommend process improvements and influence change across the organization., • Possess in-depth knowledge of project management principles, best practices, processes and tools used to effectively manage projects., • Actively participate in Project Management Working Group meetings., • Support NYISO strategic and business plan objectives. QUALIFICATIONS: • Bachelor's Degree in Finance, Economics, Information Technology or related technical field required., • Five years of demonstrated success in managing project development life-cycle processes and practical experience creating, monitoring and maintaining technical project plans in a multi-project environment; or equivalent combination of education, training and experience., • Demonstrated success / advanced knowledge of vendor selection (RFP/RFI processes), project planning, estimating, risk management and budgeting., • Strong leadership skills with the ability to influence across the organization; strong aptitude in understanding complex business processes; superior interpersonal skills, • Excellent verbal and written communication and organizational skills., • Experience in multiple development approaches, including Waterfall and Agile, is desirable, • Project Management Professional ® (PMP) certification as defined by the Project Management Institute (PMI) is desirable, • Knowledge of electric power systems or wholesale electric markets is a plus. ADDITIONAL REQUIREMENTS • Must have excellent verbal and written communication and organizational skills. Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business community. Ability to write speeches, and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or board of directors., • Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of algebra. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral, diagram or schedule form., • Intermediate competency in Windows operating environment using MS Office suite of applications to include: MS Project, Word, PowerPoint, Excel, Internet Explorer. Must have an understanding of the functionality of various IT software and hardware architectures and ability to apply that knowledge within the NYISO systems and wholesale energy marketplace. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. Salary Range $89,600 - $149,400 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operate a reliable electricity system, manage competitive markets for wholesale electricity, and plan for the Empire State's energy future. The NYISO's System & Resource Planning department invites applications for a full-time Technical Specialist/Senior Planning Engineer in the Transmission Planning department. The Transmission Planning Technical Specialist/Senior Engineer serves as a key member to develop and execute on strategic and tactical efforts to ensure successful completion of goals and essential functions for Transmission Planning team. New York's power grid is undergoing a drastic change in its demand, resources, and transmission needs driven by New York States clean energy objectives. Comprehensive transmission planning is a vital component to ensuring the proper balance between resources and demand through the grid transformation period. This Transmission Planning Technical Specialist/Senior Engineer is a subject matter expert in the following corporate core functions: i) state-wide engineering and coordination of transmission planning (e.g. Coordinated Grid Planning Process), ii) System & Resource Outlook study, iii) Public Policy & Transmission Process, and iv) process and tariff enhancements to adopt FERC Orders related to Transmission Planning, such as FERC Order No. 1920. This specialist will be required to effectively balance activities between teams and projects to ensure the achievement of Transmission Planning goals. By developing and executing these forward-looking system planning initiatives, this specialist position ensures the NYISO has the people, processes, and technology to anticipate and respond to opportunities and challenges in transmission planning. ESSENTIAL DUTIES and RESPONSIBILITIES • Assist the Senior Manager, Transmission Planning to develop, communicate, and implement transmission planning strategies that align with NYISO's Strategic Plan., • Lead technical modeling activities as part of the NYISO's Economic Planning Process including but not limited to the development of the System & Resource Outlook., • Lead technical modeling activities as part of NYISO's Public Policy Transmission Planning Process leading to the development of transmission projects driven by Public Policy in New York., • Lead technical modeling activities in the Coordinated Grid Planning Process and coordinate with DPS, NYSERDA, and joint utilities to ensure the success of New York's transmission & distribution expansion., • Participate in technical modeling activities as part of Interregional planning efforts to support NYISO's role in coordinating, modeling and/or evaluating interregional transmission development., • Author and review revisions of NYISO tariffs and manual to incorporate FERC Orders on transmission planning into the NYISO planning process., • Promote the development of new and innovative methods and the introduction of improved and emerging technologies in the planning process, including capacity expansion, production cost simulations, power flow analysis, and resource adequacy., • Stay up to date with the power system planning industry activities and potential future changes, drivers for the changes, in order to adapt the NYISO's planning process, models, and system analysis, • Provide transmission planning expert assistance and support to all aspects of the Comprehensive System Planning Process (e.g. Reliability, Economic, Public Policy, and Inter-regional planning)., • Develops engineering study reports, NYISO manuals and other procedures as needed., • Coordinate with other NYISO departments, market participants, neighboring ISOs and with regional and inter-regional system planning groups as appropriate., • Represent NYISO on industry committees, task forces, or stakeholder groups involving issues related to Transmission Planning., • Mentor and transfer knowledge to fellow Transmission Planning team members., • Support an inclusive and professional work environment. QUALIFICATIONS Technical Specialist: • Bachelor's degree (BS) in Economics, Electrical, Power Systems, Environmental, or Industrial Engineering, Economics, or Applied Science required; Master's degree (MS) preferred. Course studies and/or research in power systems, energy, renewable energy, data analysis, and/or optimization techniques and models are highly desired., • Ten years of experience in an electric transmission, generation, utility, ISO or RTO environment or serving as an engineering consultant providing system planning services for such organizations and some or all of the following experience/proficiencies: in-depth knowledge of the transmission system in New York Control Area; knowledge of New York state energy policies; experience in transmission development strongly preferred; proficiency with power system analysis tools such as production cost simulation and capacity expansion; familiarity with power system planning and operations, voltage analysis, NERC, FERC requirements; familiarity with regional reliability organizations such as NPCC or the NYSRC and experience with ISO/RTO market rules helpful; or equivalent combination of education, training and experience. Senior Engineer: • Bachelor's degree (BS) in Economics, Electrical, Power Systems, Environmental, or Industrial Engineering, Economics, or Applied Science required; Master's degree (MS) preferred. Course studies and/or research in power systems, energy, renewable energy, data analysis, and/or optimization techniques and models are highly desired., • Five to Seven years of experience in an electric transmission, generation, utility, ISO or RTO environment or serving as an engineering consultant providing system planning services for such organizations and some or all of the following experience/proficiencies: in-depth knowledge of the transmission system in New York Control Area; knowledge of New York state energy policies; experience in transmission development strongly preferred; proficiency with power system analysis tools such as production cost simulation and capacity expansion; familiarity with power system planning and operations, voltage analysis, NERC, FERC requirements; familiarity with regional reliability organizations such as NPCC or the NYSRC and experience with ISO/RTO market rules helpful; or equivalent combination of education, training and experience. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write presentations and articles using prescribed techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and/or boards of directors., • Ability to comprehend and apply principles of advanced calculus, modern algebra and advanced statistical theory. Ability to work with concepts such as limits, quadratic and differential equations and proofs of theorems., • Intermediate competency in Windows operating environment using MS Office applications, e-mail and the Internet., • Planning Engineers use a variety of software tools, including:, • Power Flow such as Siemens PTI PSS/E program, and PowerGem TARA, • Resource Adequacy such as GE MARS, Plexos, SERVM, • Market Simulation Tools such as GE MAPS, Energy Exemplar's Plexos, ABB GridView, & PowerGem PROBE, • Process enhancement tools such as Matlab, Python PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences, and training. This position may require work on nights, weekends, or holidays. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. Salary Range $102,600 - $171,200 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Human Resources department invites applications for a full-time Manager, Human Resources. This position serves as the organizational leader of Talent Acquisition and Immigration, while also serving as a business partner and advocate for an assigned group of employees. As the functional leader of Talent Acquisition and Immigration, this individual will provide strategic direction and tactical implementation of organization-wide hiring programs, immigration workflows, and talent strategies. This role ensures the organization attracts, selects, and retains a high performing workforce through the use of best practices. This individual is also responsible for federal, state and local regulatory compliance, including oversight of employment-based immigration requirements. As the business partner, the manager will lead organization-wide processes to attract, retain, develop, and motivate a talented and diverse workforce, with a specific focus on staffing and workforce planning for their assigned groups. The individual will work collaboratively with leadership from those teams to identify needs and take ownership for providing solutions. This will involve work primarily focused around staffing, on boarding, performance management, employee relations, employee engagement, employee learning and development and reward and recognition. This role will model team leadership and management, innovation, strategic vision, empowerment, teamwork, accountability, communication, adaptability, problem solving, decision making, and ethics and integrity. ESSENTIAL DUTIES and RESPONSIBILITIES include the following. • Leads, executes and administers human resource processes including employment, on-boarding, training, organizational design and development, performance management, employee and labor relations, compensation benefits and reward and recognition, and leads the deployment of all programs developed by the human resources department., • Serves as the functional leader for the Talent Acquisition area, providing organizational direction, expertise, and oversight of recruitment strategies, processes, and tools., • Manages the Talent Acquisition team, ensuring consistent, equitable, and compliant execution of hiring and immigration practices, • Oversees all employment-based immigration activities, partnering with the Immigration Specialist and both internal and external counsel to ensure timely case management, employee communication, and adherence to federal requirements for sponsorships, visa processing, and documentation., • Leads the collaboration with management to ensure understanding and compliance with Human Resources Policies and Procedures. Audits and administers processes to ensure compliance with federal, state and local laws and regulatory requirements including EEO, ADA, FMLA, USDOL, AAP, FLSA and NYSDHR., • Designs, develops, and recommends policies and procedures to meet changing organizational needs., • Proactively identifies employee relations issues and leads the strategy to ensure resolution in a timely and efficient manner., • Leads employee committees with respect to mentoring, Diversity, Equity and Inclusion and professional development, • Advises and counsels Vice Presidents, Directors, Senior Managers, Managers, and employees on all human resource policies and procedures., • Collaborates with HR Team for process improvements and for conflict and problem resolution., • Develops and delivers employee communications including training on topics such as performance management, succession planning and effective recruiting., • Manages internal programs including but not limited to annual internship and co-op programs., • Leads and oversees full-cycle staffing efforts across the organization., • Leads collaboration efforts with management staff to identify key employees and develop career and/or succession plans. Partners with management on the development of performance evaluations, succession plans and performance improvement plans as required., • Is a participant and contributor at management team meetings. Drives organizational change and develops and administers management focus groups for input regarding changes in policies, processes and procedures. Coaches Managers and Supervisors.in execution of human resources processes and practices., • Is aware of the organizational climate and proactively makes suggestions and recommendations to improve the organization., • Recruits, interviews, and selects employees to fill vacant positions in collaboration with the HR Team and management., • Monitors the success of implementation of new policies and programs and provides feedback to management., • Conducts employee exit interviews, supplies data and analyzes trending and/or metrics regarding terminations., • Other duties may be assigned. SUPERVISORY RESPONSIBILITIES Manages and directs the work of experienced Human Resources professionals. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's Degree (B.S.) in Human Resources, Business or equivalent; Master's degree (M.A./M.B.A.) desirable; ten years human resources experience and/or training; or equivalent combination of education and experience. PHR or SPHR Certification preferred. LEADERSHIP & MANAGEMENT SKILLS Excellent project management skills are essential for all aspects of this assignment. Highly developed leadership, communication, negotiation, strategic thinking, consensus building and decision-making skills are essential. The ability to maintain a high degree of confidentiality is essential due to the sensitive nature of the data with which the position deals, and mandates in ISO Agreements. LANGUAGE SKILLS Ability to read, analyze and interpret complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write business documents and policies using business writing techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to employees at all levels of the organization including the senior leadership team.. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ability to travel to various locations, mostly in the continental US, to represent the NYISO and/or provide training sessions, and speak in public forums on behalf of the NYISO. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Onsite Salary Range $114,500 - $198,500 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Human Resources department invites applications for a full-time Professional Development Trainer. This role will be responsible for designing, facilitating, and evaluating professional development programs that support employee growth and organizational success. The position will lead classroom facilitation, curriculum development, and play a strategic role in advancing NYISO's internal professional development initiatives. ESSENTIAL DUTIES and RESPONSIBILITIES • Curriculum Design & Facilitation: Develop and deliver engaging training programs aligned with adult learning theory and NYISO's mission and strategic objectives., • Leadership Development: Design and launch a new training curriculum for first-time managers, scheduled for debut in the coming year., • Job Rotation Program: Lead and manage NYISO's internal job rotation program, ensuring alignment with career development goals., • Program Evaluation: Establish metrics to measure training effectiveness and impact on business outcomes; provide regular reports and recommendations., • Administrative Support: Schedule training sessions, prepare course materials, and maintain accurate training records., • Vendor & SME Management: Identify and manage internal subject matter experts and external vendors for specialized training., • Bachelors Degree (BS or BA) in Business, Human Resources, Adult Education, Industrial and Organizational Psychology, or related field, • Seven years related experience; or equivalent combination of education, training and experience. PREFERRED SKILLS: • Experience with Absorb LMS or similar platforms., • Knowledge of adult learning principles, instructional design methodologies, and leadership development frameworks. None. ADDITIONAL REQUIREMENTS None. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Onsite Salary Range $78,500 - $131,100 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Information Technology department invites applications for a full-time Configuration Engineer (Salesforce). The Configuration Engineer is primarily responsible for Salesforce platform administration and support. This role ensures system integrity, security, disaster recovery, and optimal performance for Salesforce and related platforms. The administrator creates and communicates platform standards and procedures, leads or participates in project teams, and collaborates with Salesforce Admins, Software Engineers, QA analysts, and end users from various business teams. Additional responsibilities may include supporting internal custom software applications, Python scripting for power systems engineering tools, and contributing to software testing efforts. The ideal candidate is self-driven, passionate about learning, and committed to delivering high-quality solutions. Success in this role requires strong communication skills, independent thinking, adaptability, and a genuine enthusiasm for supporting colleagues and contributing to a positive, customer-focused team culture. On-site presence at least three days per week is expected. ESSENTIAL DUTIES and RESPONSIBILITIES Salesforce Platform Administration & Support • Support existing customer portals and maintain access/functionality for users., • Administer and configure connected apps supporting the Salesforce platform., • Oversee day-to-day operations for Salesforce and connected applications, including systematic patching and upgrades to maintain a secure environment., • Monitor data quality and integrity within Salesforce, identifying and resolving data issues., • Establish and communicate Salesforce platform standards, policies, and procedures., • Provision and control user permissions and privileges., • Create and maintain reports and dashboards to provide insights into platform performance and usage., • Maintain and test platform backup and recovery plans., • Work closely with Salesforce Admins, Software Engineers, QA analysts, and business end users to gather and understand requirements., • Configure Salesforce using native tools (Flows, Email Alerts, Lightning App Builder) to meet business needs and improve user experience., • Create and maintain custom objects, fields, formulas, validation rules, workflows, and approval processes., • Develop and maintain APIs for system integration., • Support internal custom software applications as needed., • Contribute Python scripting for power systems engineering tools (willingness to learn is sufficient)., • Collaborate with team members to design, write, execute, and automate tests for software projects., • Develop and maintain tools for testing., • Provide ongoing support and training to Salesforce users, troubleshooting issues and implementing enhancements., • Stay current with Salesforce updates, new features, and best practices; recommend and implement improvements., • Demonstrate initiative, ownership, and accountability for tasks and team objectives., • Thrive in a collaborative, team-oriented environment that values mutual respect, open communication, and shared success., • Exhibit curiosity, a growth mindset, and eagerness to learn and improve., • Communicate clearly and effectively with technical and non-technical stakeholders., • Embrace feedback and contribute to a culture of continuous improvement., • Support teammates by sharing knowledge, mentoring others, and celebrating team achievements., • Maintain a customer-focused attitude, ensuring solutions meet business needs and enhance user experience. QUALIFICATIONS: • Bachelor's degree in Computer Science, Information Systems, or a related field from an accredited university or college., • Minimum 5 years of experience as a Salesforce Administrator., • Strong understanding of Salesforce architecture, APIs, security, and data modeling., • Proven experience in software development using Python, Kotlin, or Java is a plus Salesforce Administrator and Administrator certification preferred but not required. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret common scientific and technical documents. Ability to effectively present information in one-on-one and small group situations to market participants, department managers and other employees. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences, and training. May require work on nights, weekends, or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Onsite Salary Range $78,500 - $131,100 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's External Affairs department invites applications for a full-time Manager, Stakeholder Services to join our team. The Manager, Stakeholder Services will lead the Stakeholder Services team serving as NYISO's primary point of contact for resolving customer inquiries and providing Market Participant support across several issues of complexity associated with participation in NYISO's markets. Additionally, this individual will manage a team, comprised of ten (10) Stakeholder Services representatives, to facilitate timely and accurate resolution to customer inquiries and coordinate proactive communications with NYISO Market Participants. The Manager, Stakeholder Services is expected to collaborate across the NYISO value chain, including interaction with the SLT-Senior Leadership Team, to develop and implement customer engagement tools and strategic practices to enhance the customer experience and position the NYISO for success. The Manager, Stakeholder Services, is a dynamic role interacting with every NYISO department acting as the conduit between the NYISO and Market Participants and includes engagement with many external parties to the NYISO. The Manager, Stakeholder Services, is a strategic and technical role to the NYISO responsible for supporting Market Participants in a 24/7/365 capacity resolving real-time urgent market and operational issues after normal business hours, holidays, and weekends. ESSENTIAL DUTIES and RESPONSIBILITIES • Manage the customer inquiry/resolution process, where customer issues are logged in NYISO's CRM-Customer Relationship Management software and are resolved in a timely and efficient manner. This responsibility represents a corporate goal for the NYISO factoring into NYISO's CSI-Customer Satisfaction Index., • The CI-Customer Inquiry satisfaction score is calculated by measuring the satisfaction with NYISO's Market Participant interaction with the Stakeholder Services department. At the closure of each inquiry, the Market Participant can evaluate the interaction to ensure satisfaction., • Manage the process and procedures for customer inquiries to be investigated and resolved by Stakeholder Services or, if required, referred for specific input from a NYISO department SME, • Manage and facilitate the DAC-Dispute and Claims Committee process. This is a tariff driven process involving a diverse group from across the organization., • Manage the collection, maintenance, and distribution of customer Affiliate forms for each Market Participant. This is a tariff defined process led and facilitated by Stakeholder Services. This critical process ensures compliance with NYISO's tariffs and transparency with Market Participants., • Business Owner of MIS-Market Information System. Reviews and approves changes in the areas of data input, design, development, and administration of the platform. MIS is the NYISO's primary platform for Market Participants to submit bids and offers into the NYISO Markets., • Analyze, design, develop, implement, and evaluate processes and procedural improvements related to Market Participant feedback, collected through surveys. Support other NYISO departments in information collection outreach efforts with Market Participants, including facilitation of data collection through surveys, questionnaires, and NYISO systems., • Manage development of standard communication messages, templates, and standards on common topics to ensure consistent messaging across NYISO's digital footprint., • Establish and oversee protocols to address and resolve frequent technical problems reported by Market Participants, including escalation procedures. Includes organizing conference calls with departments across the NYISO to review issues, discuss options and implement software and process solutions., • In collaboration with External Affairs Management team, support execution of the Market Participant satisfaction survey program. Serve as a customer service advocate across the organization to increase customer-focus and awareness., • Manage and own Stakeholder Services controls related to Internal Audit, SAS 70 Audit, and external audit observations and resolutions, ensuring adequate and appropriate responses to each audit commitment. Includes working in conjunction with Information Technology to validate controls in NYISO's MIS-Market Information System., • Participate in the bi-annual program, GridX, providing input on the design and implementation of NYISO's preparedness with NYISO's grid operations. Includes participation as a key contributor working across the enterprise to communicate program initiatives during the exercise., • Facilitate the process for obtaining CEII-Critical Energy Infrastructure Information. This includes collaborating with NYISO Legal department and SMEs across the organization to ensure compliance with provisions in the NYISO tariffs., • Business Owner for NYISO's CRM-Customer Relationship Management software. Responsible for strategy and direction for updates to the platform to improve business processes for all NYISO departments interacting with the Stakeholder Services team in the Customer Inquiry Resolution Process., • Business Owner for NYISO's Email Communications System software. Responsible for strategy and direction for updates to the platform to improve business processes for all NYISO departments interacting with the Stakeholder Services team to communicate market or operational related topics to Market Participants. Collaborate with Information Technology departments to draft and execute communication strategies related to technical changes impacting NYISO's Market Participants., • Manage team's on-call 24/7/365 Market Participant communication processes, including coordination with NYISO operations and business owners to support Market Participant communications. This comprises supporting Market Participant 24/7/365 with time sensitive bidding, markets, and operational issues including participation in triage calls to resolve issues., • Create and execute programs to increase customer service awareness and the impact to NYISO's CSI- Customer Satisfaction Index., • Collaborate with the Manager, Member Relations, and the independent survey administrator for the CSI program., • Educate Stakeholder Services staff and NYISO employees, managers and senior leadership team on the current trends and driving factors to increase satisfaction and performance., • Collaborate with External Affairs management team to identify trends and topics from customer inquiries, including non-customers, which are of a delicate nature that require strategy discussions. Periodically update management team on status and report findings to the Vice President, External Affairs and Corporate Communications., • Represents the NYISO at annual ISO/RTO meeting providing details and presentations on NYISO's business processes and strategy related to customer service. Continue to foster relationships across ISO/RTO's specifically with the use of NYISO's CRM software. SUPERVISORY RESPONSIBILITIES This position does possess managerial and supervisory responsibility and there are supervisory and non- supervisory employees who report to this position. QUALIFICATIONS: • Bachelor's Degree (BS) in Electrical Engineering or related technical field required; Master's Degree (MBA) preferred., • Ten years' related experience in the utilities industry, energy, or financial markets., • Five years' experience in a management position; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS None required. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors., • Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of algebra, geometry, and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations., • Intermediate competency in Windows operating environment using MS Office applications, e- mail, and internet programs., • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences, and training. Responsible for oversight to supporting NYISO's markets and systems, including Grid Operations in a 24/7/365 capacity. This position may require work on nights, weekends, or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Onsite Salary Range $114,500 - $198,500 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

Lead Wholesale credit systems implementation engagements (requirements, design, test, deployment, etc. Develop of our next generation Wholesale credit technology offerings. Minimum of 7 years of equivalent of commercial credit industry (sales, underwriting.

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. Experience in a parts store, auction, retail store, auto body/c

TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. Start a Career Not a Job! If you are looking for a full time career with a respected International Company - we want to talk to you! We are hiring newly e

Come join our amazing team and work Remote !.Responsible for providing quality loan processing, reviewing files for adherence to underwriting standards and ensuring completeness of submission.Obtains necessary information (i.Perform all duties in accordance with the company's policies and procedures

Come join our amazing team and work Remote !.Responsible for daily input of loan applications submissions from wholesale brokers into internal loan origination system.Perform all duties in accordance with company policies and procedures and all state and federal regulations.The target pay range for

Job Description World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Insurance Sales Producer - Commercial Lines Position Overview World’s team brings risk management solutions to businesses and individuals. Your primary focus is identifying, prospecting, cultivating, and closing new commercial clients (small, medium, large) leveraging World’s unique niche. While your focus is selling commercial lines risk solutions, you also are empowered to help clients with personal lines insurance, employee benefits, 401(k) and related retirement solutions, and payroll and human resources outsourcing solutions. World's investments in a broad range of solutions means you can prospect any company of any size to provide value to your client. Imagine the potential. Primary Responsibilities • Identify, prospect, and cultivate new business, with a focus on commercial accounts, • Engage in all sales and marketing tactics (with extensive corporate marketing support) to move prospects through your funnel to closing, • Track all sales activities in HubSpot and leverage HubSpot to its fullest potential, • Must have proven experience with a range of insurance solutions to bring value to clients, • Must be willing to become each client’s trusted risk management advisor and bring the entire World platform to each client (P&C, Employee Benefits, Retirement Plans, Wholesale, and Payroll and Human Resources outsourcing services), • Must maintain all relevant insurance licenses from the first day of employment to be positioned to manage an existing book of business, • It is meaningful, but not mandatory, if you have:, • Sold commercial insurance for a top broker. Based on your experience, World will enhance your expertise through the company’s training program;, • Used an insurance agency management software platform, like AMS360 and Epic, and have experience with a sales CRM (World uses HubSpot); and, • Built and presented client “pitch decks” / presentations. Compensation As a World Insurance Producer, your compensation is tied to your effort and your performance. We offer a base salary plus commissions as well as a full suite of employee benefits, including a 401(k) match that is immediately fully vested. The base salary range for this role is $60,000 to $200,000+. The base salary depends on your experience and your ability to drive revenue. Your base salary grows as your book of business grows, with tremendous potential to significantly exceed the top of this range. Equal Employment Workforce and Workplace World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World’s employees and World’s work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World’s business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. #LI-AS1 Powered by JazzHR mEqUEghiWV

Job Description Mavis Tire - Outside Sales Representative Weldon Tire is a leading wholesale tire distributor and a proud division of Mavis Tire. We're expanding rapidly across the U.S. and are looking for driven, self-motivated professionals to join our growing team. Our success is built on lasting relationships, responsive customer service, and a deep understanding of our customers' needs We are looking for talented and competitive Outside Sales Representatives in the Schenectady, NY area. The successful candidate will play a fundamental role in acquiring new customers and growing existing accounts to achieve revenue growth objectives. This role is ideal for someone with a background in tires or automotive service who thrives in an outside sales environment, is comfortable with regional travel, and can confidently prospect, call on potential accounts, pre-qualify prospects, and close sales. Responsibilities • Prospect, visit, and grow a base of independent tire dealers, repair shops, and automotive service centers, • Use a multi-pronged sales approach: cold calling, pre-arranged appointments, and on-the-fly visits, • Represent Weldon Tire professionally and build trust with accounts through consistency and responsiveness, • Proactively manage customer accounts and customer service needs, • Track and report on customer activity, market trends, and sales performance using company KPI tools, • Clean, valid driver's license, and comfortable with frequent travel, • Stable, verifiable work history, • At least 1 to 2 years of sales experience, • Experience or strong familiarity with the tire or automotive industry is highly preferred, • Exceptional relationship-building skills; with customers, suppliers, and employees, • Prior automotive background preferred, not required., • Able to represent Mavis Tire in a positive way throughout the sales cycle Employee Benefits At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement. Candidates can apply online at . Mavis Discount Tire is an Equal Opportunity Employer Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting . We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to . Job Posted by ApplicantPro

This role involves collaborating with internal USG producers and retail insurance agents to develop and submit business to target markets, specifically for Workers Compensation. Learn and build relationships with our in-house rating and brokerage markets for Workers Compensation. Strong knowledge an

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. Experience in a parts store, auction, retail store, auto body/c

Emery Jensen, a subsidiary of Ace Hardware Corporation, sells and distributes hard-line products to independent Pro/Lumber, Paint, Hardware, and E-retailer customer segments. We want to hear from you! Emery Jensen delivers wholesale products and best-in-class service to independent retailers in the

Sherwin Williams - 2543108 [Sales Associate / Team Member] As a Wholesale Product Specialist at Sherwin Williams, you'll: Assist customers in person & over the phone; Determine needs and present appropriate products & services; Ensure that sales transactions are completed accurately; Maintain accura

Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts. You are willing to learn all things automotive if you don't have the background in automotive parts. Provide auto parts answers and solutions for our retail and wholesale customers i

Napa Auto Parts - [Sales Associate / Team Member] As a Counter Sales Associate at Napa Auto Parts, you'll: Provide auto parts answers and solutions for retail and wholesale customers; Use your parts knowledge to assist other NAPA team members answer questions for customers; Bring customer focus & hi

Pull appropriate products from the sales floor or warehouse. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Ensure high levels of customer satisfaction through excellent sales service.

Senior Field Marketing Specialist.The Senior Field Marketing Specialist drives regional engagement and digital growth for Columbia Sportswear's Performance Fishing Gear (PFG) category.This role builds strong connections with wholesale partners, influencers, athletes, and local communities to boost a

Job Description FirstLight Fiber is seeking a technically savvy telecom professional to join our growing Network Operations Center (NOC), working with the most advanced technology in the industry. The NOC Technician position provides technical support to Enterprise, Carrier, Carrier-Mobility, Wholesale and Residential customers. This position works cross-functionally with customers, internal resources, equipment vendors, carriers, and field operations to resolve issues in production network and telecommunications systems. Participates under general supervision, possesses, and demonstrates basic knowledge and familiarity with assigned job functions and responsibilities, may require training and detailed instructions for assigned tasks as necessary. This position is B shift, Sunday-Wednesday. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Operate and support in a 24x7 Network Operations Center; this includes shift work and off-peak coverage., • Investigate, document, and diagnose trouble calls to resolve service affecting issues across multiple service platforms including but not limited to DSL, T1, Carrier Ethernet and Internet services., • Participate in a technical call queue. Responsible for documenting information on all incoming calls in a ticketing system to track issue counts and response and resolution time., • Responsible for taking calls from external departments and collaborate in troubleshooting where that be with Field Services or back-office Engineering., • Trouble ticket handling (create, resolve, escalate and directing through to resolution)., • Responsible for triage troubleshooting & circuit isolation with reported service affected issues., • Troubleshooting Firstlight provided onsite CPE to confirm power, link, port shaping, configuration, events logs, etc., • Responsible for test calls within triage troubleshooting to isolate reported issue to single user issue or call path or widespread issue affecting larger scope of service., • Triage troubleshooting from the COLO to the customer handoff device/ DMARC over all Firstlight provided services (copper, Fiber, Type II, NNI services), • Assigned follow up with tickets after active investigation completed & ticket status is monitoring or needing follow up after repair restoral completed., • Assigned follow up with Type II, underlying carrier & tickets dispatched to Field services for follow up thru the life of the ticket., • Basic CPE configuration & replacement (Hpbx phones, managed routers for Hpbx services), • Develop extensive knowledge of the Company’s products and services to better assist customers., • Oversee and participate in network maintenance with support teams; ensure customers are informed of maintenance activities and confirm service restoration after completion of maintenance., • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the company. QUALIFICATIONS, KNOWLEDGE, and SKILLS: • Excellent written and verbal communication skills are required. Detail oriented, highly organized., • Strong solution-finding skills, • Regular, consistent, and punctual attendance. Must be able to work nights and weekends as necessary., • Be able to follow instructions, take notes and perform tasks consistently., • Basic knowledge of Ethernet and IP required. Successful candidate will have a fundamental understanding of layers 1-4 of the OSI Model., • Familiarity with Network Edge, Transport and Access technologies (SONET, DSL, GPON, Active Ethernet)., • Familiarity with one of the following vendors platforms is a plus: o Adtran, Ciena (One Control), Cyan (Planet Operate), Cisco, Calix, Telco Systems (EdgeGenie), Tellabs, Adva, Meta EDUCATION and/or EXPERIENCE: • Bachelor’s Degree in a technical field with 2-3 years relevant telecommunications experience or associate degree in a technical field with network related coursework., • 1-5 years of relevant telecommunications/technical customer engagement experience CERTIFICATES, LICENSES, REGISTRATIONS: • Associate level technical certifications are a plus., • CCNA or similar level industry certification preferred but not required. About FirstLight: FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.. FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Job Description Assist the Sales, Finance and Delivery Department in delivering the best possible experience to our customers ! We cannot sell any vehicles without title clerks. This position is the core of selling vehicles and needs to work in coordination and constant communication with several other departments: Sales, Finance, and Delivery Team members. Pleasant and positive attitudes are welcome! Responsibilities: • Reviewing deal paperwork and what has been entered in the system in order to accurately process all paperwork needed to deliver vehicles as required by lenders, NYS DMV, GM, insurance companies, etc., • Maintain proper documentation needed for all new and used vehicle inventories so that they are available to sell, maintaining spreadsheets of those that are not available and why (or noting in inventory system) (i.e. what is missing and when it might be expected - lien release, dup title, etc.)., • Efficient and timely communication to appropriate managers if there is information / documentation needed to complete delivery, or process DMV paperwork before the time of delivery., • Accurate and timely completion of all registration and title transactions with our online DMV system., • Reviewing DMV paperwork prior to it being sent out to DMV for accuracy / completeness., • Processing incoming trade in titles, new vehicle inventory, auction, off lease and street purchases., • Processing vehicle payoffs accurately and timely, online or by check., • Processing wholesale vehicles sold through auction efficiently and accurately., • Receiving and attending to inquires from banks or customers in regards to the processing of their registrations, titles, and/or payoffs., • Prior title clerk experience a plus, not mandatory, as well as familiarity with Reynolds and Reynolds computer software., • Strong attention to detail, efficient and professional communication., • Ability to multi-task, ability to work under pressure during busy times., • Understanding that everything we do, and the reason why we are in business is for the customers - team players are a must in this position., • This position is full-time time Mon - Thur :830am - 5pm, Friday 8:30am - 6pm, with usually 1 Saturday per month 9 am - 5 pm.

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