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Job DescriptionThe Position The Revenue Operations Program Manager serves as the vital link between our business stakeholders, technical teams, and front-line users. Reporting directly to the VP of Revenue Operations, you will be the primary advocate for operational efficiency, ensuring that our internal systems (including our CallRail product suite) are optimized, documented, and successfully adopted. This is a non-technical leadership role focused on requirements gathering, project lifecycle management, and the seamless transition of technical solutions into the hands of our stakeholders. It's a fast-paced environment that will require you to work smart and hard, but it's also an incredibly rewarding opportunity with unlimited upside. What You'll Do Requirement Strategy & Stakeholder Management • Act as the primary liaison between business units and technical teams to identify and document requirements related to operational pain points; forward recommendations with appropriate stakeholders and Revenue and Customer Operations leadership., • Translate provided complex business needs into clear, actionable functional requirements and project scopes., • Represent the Revenue Operations team in cross-functional initiative meetings as required, ensuring operational interests are prioritized., • Identify points of conflict and surface prioritization needs with appropriate stakeholders and Customer Operations leadership. Documentation & Knowledge Management, • Author and maintain comprehensive user documentation to ensure internal teams understand system updates and workflows., • Develop clear process maps for internal toolsets., • Standardize the handover process by delivering finalized technical specs to the CX and Sales enablement teams for training rollout.Quality Assurance & UAT Leadership, • Lead User Acceptance Testing (UAT) sessions, capturing feedback and ensuring the final deliverable meets the original business intent., • Manage the QA documentation lifecycle of Revenue Operations owned systems, ensuring all bugs or friction points are resolved prior to full deployment.System Advocacy & Internal Support, • Serve as the Internal Product Customer for CallRail products, ensuring our team is using our own technology to its fullest potential., • Act as the "Tier 1" non-technical resource for GTM system-related questions, triaging issues before escalating to GTM System Administrators., • Maintain and audit sales product calculators to ensure pricing and logic remain accurate for the go-to-market teams.Insights & Reporting Guidance, • Provide high-level guidance on system reporting capabilities., • 4-6 years of experience in Revenue Operations, Sales Operations, or Project/Program Management within a SaaS environment., • Proven track record of managing the project lifecycle, specifically in bridging the gap between business stakeholders and technical execution teams (SDRs, Sales, Tech Ops)., • Strong proficiency in CRM ecosystems (Salesforce preferred): You don't need to be an admin, but you must understand how data flows and how objects relate to one another., • Experience with Project Management tools: Proficiency in tools like Asana to track project milestones., • The "Translator" Ability: Exceptional communication skills with the ability to explain technical constraints to non-technical stakeholders and business needs to technical teams., • UAT Mastery: Experience designing and leading User Acceptance Testing (UAT) sessions and managing feedback loops., • Operational Mindset: A natural inclination toward documentation, "clean" data, and creating repeatable processes., • Conflict Resolution: Comfortable managing competing priorities and navigating stakeholder pushback in a fast-paced environment. If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks • Healthcare (one option covered at 100% for employees), Dental & Vision Coverage, • Competitive HSA with company matching, • Paid parental leave, • Flexible vacation policy, • 401K options with company dollar-for-dollar match, • Employee stock options available from day one, • $2,000 annual educational allowance, • Catered lunch every Tuesday * an in-office perk, • MARTA transportation or office parking expenses covered, • Employee charitable donation company match, up to $500 annually, • Regular company outings and events, • Hybrid work options with $500 office stipend to set up your home office, • Designated bike storage This position is based out of our Atlanta office and will require that you come into the office on Tuesdays and Thursdays. Learn more: You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Job DescriptionFinQuery stands at the forefront of accounting automation, driven by a deep specialty in contract-driven accounting. Our AI-enabled platform transforms how controllers and finance teams operate, seamlessly managing and accounting for the complex financial contracts—like leases, prepaids, and accruals—that are the backbone of modern business. We are not just a software provider; we are the unified subledger that eliminates time-intensive, error-prone technical accounting workflows, ensuring financial reports are accurate and empowering our customers to focus on strategic, high-value tasks. FinQuery is the global leader in lease accounting (as recognized on G2.com) and serve more than 8,500 customers worldwide. Our growth trajectory has been consistently validated by the Inc 5000, which has recognized us as one of the fastest-growing private companies for five consecutive years. Solve the Problems That Matter Most We aren’t looking for someone to just "fix" workflows; we are looking for an engineer to redefine how our organization operates. As our Process Systems & Agentic Automation Engineer, you will sit at the unique intersection of Industrial Systems and AI Software Engineering. You won’t just identify inefficiencies—you will build the autonomous and semi-autonomous "Agentic" tools that execute, monitor, and optimize those processes in real-time. In short: You aren't a cog in the machine; you are building the machine that builds the machine. The Impact You'll Make: * Architect & Analyze: Conduct deep-dive audits of existing workflows to dismantle bottlenecks, bridge data silos, and eliminate manual touchpoints. * Build the "Brains": Design and deploy "Agentic" workflows using LLM frameworks that can reason, utilize tools, and complete complex, multi-step tasks autonomously. * Integrate Ecosystems: Connect AI agents with internal APIs, databases, and third-party SaaS platforms to ensure seamless data flow and action. * Closed-Loop Optimization: Implement feedback loops where AI agents report on their own performance, driving continuous refinement of process logic. * Human-in-the-Loop (HITL): Design intuitive interfaces where human expertise can validate or steer agentic decisions. * Govern & Document: Maintain rigorous documentation of both "analog" processes and "digital" agent logic to ensure security and compliance. The Expertise You'll Bring:Technical Requirements Process Engineering * Proficiency in Six Sigma, Lean, or BPMN (Business Process Model and Notation). Experience in systems thinking and value stream mapping. AI & Automation * Experience with Python and LLM orchestration frameworks. Familiarity with Agentic patterns (Planning, Reflection, Tool Use). Software Dev * Strong API integration skills (REST, GraphQL), version control (Git), and basic knowledge of cloud environments (AWS, Azure, or GCP). Data Mastery * Ability to work with SQL/NoSQL databases and structured/unstructured data parsing. Experience & Education * Bachelor’s or Master’s degree in Systems Engineering, Computer Science, Industrial Engineering, or a related technical field. * 3+ years of experience in process optimization, with at least 1 year dedicated specifically to AI-driven automation. Soft Skills * The "Translator": You can talk to any department about their pain points and instantly translate those needs into technical requirements for an AI agent. * Resilient Problem-Solver: You have a natural curiosity for "breaking" processes to find more resilient ways to rebuild them. * Ethics-First Mindset: You understand the weight of autonomous automation and prioritize reliability, transparency, and ethical AI. The base pay range for this position is $100,098-$176,800. Please note: The final salary for this position will be determined in FinQuery’s sole discretion consistent with applicable law, and based on a variety of factors, including, but not limited to, the applicant’s skills, qualifications for the role, job-related knowledge, work experience, and FinQuery’s business and other operational considerations.Benefits For Your Growth:• Annual employee development program stipend of $2,000 for each employee • Mentorship program (available immediately)• Sabbatical program (4 weeks after 5 years of service) • Advancement opportunities based on results For Your Financial Well-being:• 401(k) plan with employer matching• Signing stipend for a work-from-home setup For Your Health & Wellness:• Great health benefits with multiple plan option • Flexible PTO (including 11 holidays and your birthday off)• Free gym membership at our office (Atlanta HQ)• Casual dress environment (when in office)• Catered lunches every Tuesday & Thursday (when in office) For Your Family & Life• Parental Leave Benefits• Fertility/Adoption Assistance • Annual tutoring stipend for your children (pending eligibility) BenefitsFor Your Growth & Career:Annual employee development program stipend of $2,000 for each employee Mentorship program (available immediately)Sabbatical program (4 weeks after 5 years of service) Advancement opportunities based on results, not politicsFor Your Financial Well-being:401(k) plan with employer matchingSigning stipend for a work-from-home setupFor Your Health & Wellness:Great health benefits with multiple plan option Flexible PTO (including 11 holidays and your birthday off)Free gym membership at our office (Atlanta HQ)Casual dress environment (when in office)Catered lunches every Tuesday & Thursday (when in office)For Your Family & Life:Parental Leave BenefitsFertility/Adoption Assistance Annual tutoring stipend for your children About UsFinQuery is an AI-powered contract management and accounting automation company trusted by over 8,000 organizations worldwide. Serving public, private, and government entities, we specialize in automating the accounting for an organization's largest areas of spend—including leases, prepaids, and accruals. Our intelligent platform abstracts and consolidates source documents to provide a complete system of record. This is what sets us apart: we are the only provider offering this unified view, giving our customers the insight needed to control costs, ensure compliance, and solve the problems that matter most. FinQuery is an equal opportunity employer to all persons, free from restrictions and prejudice based upon race, color, creed, religion, sex, domestic relationship status, parental status, family status, sexual orientation, national origin, gender identity, age, and disability status. FinQuery maintains a drug-free workplace.

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea

Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea

Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea

Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home opportunities — this is your chance!. Most research studies are conducted remotely from home, though some may be in-person.

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home opportunities — this is your chance!. Most research studies are conducted remotely from home, though some may be in-person.