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Job Description Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through excellent and compassionate language services. Hanna is hiring ASL (American Sign Language) Interpreters to operate as freelance interpreters in a 1099 Independent Contractor role. As an interpreter, you make a positive contribution to society in support of language access for everyone, regardless of their proficiency with the English language. As an independent contractor, you act as your own boss, set your availability, and accept appointments based on your schedule. Appointments are available Monday - Friday, 8 am - 5 pm. Appointments are not guaranteed and are offered based on need. Interpreters rates can vary, depending on the availability, experience, and demand of the language Requirements How to Qualify: • How to Qualify:, • Exhibit proficiency in ASL (American Sign Language), • Be willing to complete ASL (American Sign Language) assessment by as Certified ASL Professional (exceptions can be made with proven work history and certifications)., • Complete all required documents in a timely manner., • Flexibility to work in different settings and adapt to various work environments., • Must be located in and authorized to work in the US (We do not offer visa sponsorship)., • Submit your application. Tell us about your experience interpreting in a professional or volunteer capacity., • Our Recruitment team will connect with you to schedule a preliminary interview., • If you meet the baseline requirements, you’ll complete a skills assessment and background check. Hanna is a woman- and minority-owned business committed to providing efficient and comprehensive language services. The company started in 2010 as a humble passion project and has grown to serve 1.1M clients in 250+ languages and has sponsored countless outreach events to serve the local community. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender, gender identity, pregnancy, sexual orientation, age, national origin, ancestry, marital status, domestic partner status, veteran status, or physical or mental disability Benefits Flexible Schedule

Job Description The Assistant Service Manager (ASM) is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Assistant Service Manager must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. The ASM makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible. Responsibilities (doe not anticipate to cover all elements of assigned role): • Maintain an Excellent CSI (Customer Satisfaction Index) • Assist customers with any service needs they have for their vehicle. • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle. • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations. • Ensures that required documentation is complete and is in compliance with CA BAR standards and regulations and Toyota warranty guidelines. • Follows all Fix It Right The First-Time guidelines as set by Toyota. • Maintains ASM Certifications as required by Dealership & Toyota USA. • Completes other duties as may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires: • Ability to operate office type equipment • Ability to effectively communicate with customers, in person, via electronic & telephonic communication systems • Ability to manage Dealership electronic data system • Ability to properly complete necessary Service-related forms and requests • Ability to sufficiently & properly diagnose customer complaints • Ability to manage quality control of repairs Education and/or Experience • Prior dealership experience preferred. • One-year related experience and/or training; or equivalent combination of education and experience. • Use of Dealership Management Data System: CDK Service Director can provide any additional details.