Office Manager - State Farm Agent Team Member
3 days ago
Santa Clarita
Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off The ideal candidate will be a strategic problem solver who can take on responsibilities from the Agent, allowing for a smoother workflow and enhanced productivity. Who You Are: You thrive in a fast-paced, high-pressure environment and have exceptional organizational skills. Youre a dependable leader who fosters a positive workplace culture, avoids office drama, and keeps the team motivated and accountable. Key Responsibilities: • Lead and manage the team, ensuring accountability and efficiency., • Oversee daily office operations and administrative functions., • Monitor sales tasks, policy updates, and customer follow-ups in the ECRM system., • Serve as the first point of contact for team questions and issue resolution., • Ensure CSR employees and Sales Reps are meeting goals and completing assigned tasks., • Manage high-value client accounts and ensure top-tier service., • Organize and distribute tasks from the Agents email as needed., • Handle employee scheduling, PTO requests, and ensure proper office coverage., • Review and distribute timecards, ensuring accuracy before submission., • Maintain a smooth workflow by delegating tasks and ensuring follow-through.What You Bring:, • Excellent written and verbal communication skills., • Strong leadership and team management abilities., • Outstanding organizational skills with attention to detail., • A proactive mindset with problem-solving skills., • Dedication to customer service and business growth., • Proficiency in computer applications, particularly Windows-based systems., • Ability to multitask and work effectively in a team environment.If youre ready to take on a leadership role in a dynamic office setting and help drive business success, wed love to hear from you!