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Job DescriptionShipping & Receiving Specialist Location: Valencia, CA (On-Site) Department: Supply Chain Status: Full-Time, Non-Exempt About the Role We are seeking a detail-oriented and organized Shipping & Receiving Specialist to join our Supply Chain team in Valencia, California. This fully on-site position plays a critical role in ensuring the accurate processing of incoming and outgoing shipments, maintaining shipping documentation, and supporting inventory accuracy. The ideal candidate is highly organized, customer-focused, and enjoys working in a fast-paced environment where precision and efficiency are essential. Key Responsibilities • Receive, inspect, and verify incoming shipments against purchase orders and packing slips., • Document and report discrepancies, shortages, or damaged materials., • Prepare outgoing shipments, ensuring accurate packaging, labeling, and shipping documentation., • Perform quality inspections on received products to ensure compliance with company standards., • Maintain accurate shipping, receiving, and inventory records within company systems., • Coordinate with internal departments, vendors, and carriers to resolve shipment-related issues., • Identify opportunities to improve shipping and receiving processes and implement best practices to enhance efficiency and accuracy., • Ensure compliance with company procedures and established shipping standards., • Provide excellent customer service when addressing shipping and receiving inquiries and concerns. QualificationsRequired Qualifications, • High school diploma or equivalent., • Minimum of 2 years of experience in shipping, receiving, logistics, inventory control, or a related field., • Strong understanding of shipping and receiving operations, including order verification, documentation, and packaging standards., • Experience maintaining accurate shipment and receiving records., • Strong attention to detail and commitment to accuracy., • Excellent organizational and time management skills., • Ability to prioritize multiple tasks and meet deadlines., • Strong interpersonal, verbal, and written communication skills., • Ability to work independently and collaboratively in a team environment., • Customer-service mindset with the ability to resolve issues professionally and effectively. Preferred Qualifications, • Experience working in a manufacturing, medical device, distribution, or supply chain environment., • Associate's or Bachelor's degree in Business, Supply Chain, Logistics, or a related field., • Experience using inventory management or ERP systems. Skills & Competencies, • Exceptional attention to detail and accuracy., • Strong problem-solving and analytical skills., • Ability to handle confidential information appropriately., • Effective planning and organizational skills., • Ability to manage multiple priorities in a fast-paced environment., • Strong relationship-building skills and ability to work cross-functionally., • Ability to make sound decisions and exercise good judgment with minimal supervision. Work Environment & Physical Requirements This is a full-time, on-site position located in Valencia, CA. Remote and hybrid work arrangements are not available. The role is primarily office-based and includes regular use of computers and shipping-related systems. Responsibilities may require occasional standing, walking, bending, reaching, and lifting items up to 10 pounds. Candidates must be able to review shipping documents, labels, inventory records, and communicate effectively with coworkers, vendors, and customers. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Equal Opportunity Employer TriMed is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, creed, national origin, ancestry, disability, sex, sexual orientation, gender identity, age, citizenship, marital status, veteran status, or any other protected status under applicable law.

Job Description Position Summary The Inside Sales Associate supports revenue-generating activities by assisting Sales Executives with customer engagement, quote preparation, proposal coordination, and internal collaboration related to sales opportunities. This role partners with Sales, Operations, and other internal teams to help coordinate account activities, support the sales pipeline, and facilitate communication related to customer projects and product inquiries. The position focuses on supporting the commercial sales organization and assisting with sales-related processes that contribute to business development and customer engagement. This position is part of an evolving organizational structure designed to strengthen collaboration between commercial teams and improve operational efficiency across customer-facing processes. Essential Duties & Responsibilities Responsibilities include, but are not limited to, the following: Sales Support & Revenue Activities • Assist Sales Executives with sales-related activities including quote preparation, sample coordination, and proposal documentation., • Support the preparation and coordination of RFQs, RFPs, and related proposal materials., • Conduct outbound and follow-up communications with prospective and existing customers to support sales initiatives and lead qualification., • Assist with tracking sales opportunities and maintaining accurate records of quotes and account activity., • Coordinate follow-up communications related to open quotes, project inquiries, and product information requests., • Support internal coordination required to advance sales opportunities and customer projects. Account & Customer Coordination • Assist Sales Executives in maintaining ongoing customer relationships through proactive communication and coordination., • Support smaller accounts or targeted market segments as directed by sales leadership., • Coordinate communication between customers and internal teams including Sales, Operations, Shipping, Finance, and Customer Experience., • Provide status updates related to quotes, orders, or project-related inquiries when requested by Sales leadership. Commercial Operations Support • Track and coordinate requests for quotes and product information to ensure timely internal responses., • Assist with order entry, documentation updates, and administrative coordination related to sales transactions., • Maintain accurate customer, quote, and account records in CRM or internal business systems., • Participate in contract review documentation and administrative updates when applicable., • Coordinate the distribution of catalogs, brochures, and product information to customers and prospects. Product & Market Support • Provide general product information to customers, prospects, and internal teams., • Assist Sales Executives with product research and project-related inquiries., • Support company participation in trade shows, marketing initiatives, or industry events when required. Additional Responsibilities • Maintain consistent communication with remote sales representatives to support account activities., • Assist with internal process improvements related to sales coordination and account support., • Perform additional duties, projects, or administrative support tasks as assigned. Required Skills • Strong written and verbal communication skills in English with the ability to confidently interact with customers, prospects, and internal teams in both one-on-one and small group settings., • Ability to support sales activities by preparing quotes, discussing product information, and following up on customer opportunities in a professional and courteous manner., • Strong organizational and problem-solving skills with the ability to prioritize multiple tasks and work independently in a fast-paced sales environment., • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM or business software tools such as Outlook, HubSpot, and Infor., • Ability to perform basic business calculations including discounts, commissions, and percentages related to sales transactions, • Detail-oriented with the ability to accurately enter and manage customers, quote, and order information in company systems., • Ability to interpret written instructions, diagrams, and architectural drawings preferred. Education & Experience • Associates degree or equivalent. Bachelor’s Degree preferred., • Minimum of 3-5 years’ customer service or call center experience., • Sales experience is a plus

Job Description Job Summary The Project Coordinator is responsible for the development, coordination, and implementation of the tasks associated with project setup and the work relating to project management. This position is responsible for planning activities to assure contract deliverables and other work are produced timely and in accordance with established protocols and procedures. Organizational Relationships Reports to the Regional OM&M Manager, National RMC Director, Project Superintendent, or Project Manager. · May work independently or in conjunction with other staff to complete assigned tasks. Essential Duties and Responsibilities Coordinate and lead assigned project activities. Work with project personnel to implement projects giving appropriate consideration to: scope, schedule, productivity, budget, contract, and change orders subcontracting and material procurement staffing and oversight of field and/or remote activities QA/QC, record keeping, photo records, reporting, data analysis (if applicable), and file maintenance (contact and project) encourage participation and also participate in performing SAFE observations health and safety, safety equipment calibration logs/records regulatory agency and client liaison Draft and submit contracts to clients and follow-up on job execution as the project progresses. Complete project/task and billing terms set up with accounting. Prepare, issue, and track purchase orders and service orders. Prepare and maintain appropriate documentation proposals, contracts, correspondence, change orders, and any other requested documentation. Coordinate site visits and conferences. Complete scheduling of staff for projects including the utilization of temporary and inter-office personnel. Maintain excellent customer relations and answer client questions in a timely manner. Other Duties and Responsibilities Other tasks and responsibilities as assigned. Knowledge, Skills, and Abilities Excellent verbal, written, and visual communication skills. Strong planning skills. Strong attention to detail and results-orientation. Excellent ability to understand and solve the customer’s needs through appropriate solutions. Professional presence to meet with clients in person and manage deals over the phone and email. Ability to work cooperatively with others and foster a team spirit with all levels of personnel. Understanding and knowledge of project management. Ability to resolve issues utilizing sound judgment and reasoning skills. Exceptional time management skills. Manage a variety of responsibilities with constantly changing priorities. Ability to work independently with little supervision. Intermediate to advanced skills in Microsoft Windows, Word, Excel, Project and Outlook. Qualifications Associates Degree or 2-4 years providing Project support or related services.

Job DescriptionDescription: Become the Best Part of PMP Management! PMP is seeking a motivated, detailed, communicative, and personable professional for the coveted role of Customer Care Manager. Who We Are Property Management Professionals (PMP) is an industry-leading association management firm providing extraordinary services to common interest developments throughout Southern California, Texas, and Utah. PMP delivers a level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms. PMP is one of the fastest-growing management firms which provides our team members a unique opportunity to evolve and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half. To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below: Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement Who We’re Looking For PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients. Position Summary PMP is seeking a Customer Care Manager to lead our Customer Care and Access operations across a distributed team. This role is responsible for day-to-day performance across phone, chat, and action-item workflows while ensuring service levels, quality, productivity, and customer experience remain strong. The Manager will lead through clear expectations, coaching, data-driven decision-making, and consistent follow-through. The team includes remote employees in Mexico and the Philippines, along with in-office employees in Valencia, CA. The right candidate must be highly effective in managing remote and in-office team members across locations, time zones, and working styles. Key Responsibilities Contact Center Operations • Lead daily operations across phone queues, live chat, and action-item workflows, with a strong focus on prompt response times, consistent coverage, and stable service levels., • Monitor queue performance, workload, attendance, and adherence; adjust priorities and coverage as needed to protect the customer experience., • Ensure downtime between calls or chats is used productively to complete action items and prevent aging or past-due backlogs., • Support recovery plans during call spikes, backlog increases, system issues, or other operational disruptions. People Leadership • Lead, coach, and develop the Care Team Lead, Access Team Lead, and frontline team members through clear expectations and consistent accountability., • Conduct regular 1:1s, provide performance feedback, recognize strong performance, and address performance, attendance, or conduct issues in partnership with HR as needed., • Create a positive, high-accountability culture for a distributed team, including remote staff and in-office staff., • Support hiring, onboarding, training readiness, and retention in partnership with the VP, HR, and Recruiting. Quality, Training, and Process • Partner with the Care Team Lead to maintain effective QA, audit, calibration, training, and knowledge-management practices., • Ensure team members follow approved policies, job aids, escalation standards, and documentation expectations., • Identify recurring issues, process gaps, and repeat contact drivers; coordinate practical fixes with internal stakeholders., • Ensure process changes are communicated clearly and adopted consistently across all locations. Access and Reputation • Oversee Access operations, including access/device and amenity-related workflows, turnaround expectations, escalations, and reporting needs., • Support reputation management by ensuring Google, Yelp, and BBB reviews are monitored, responded to, escalated, or disputed when appropriate., • Maintain the approved recognition and customer-experience cadence, including programs such as the Raving Fan challenge. Reporting and Improvement • Use performance data to identify trends, risks, staffing needs, process issues, and opportunities to improve service quality and efficiency., • Provide regular performance updates to the VP covering service levels, backlog health, quality, productivity, customer experience, and key risks., • Recommend improvements to schedules, staffing, tools, workflows, and team structure based on business needs and data. Success Measures Success will be measured by the overall health and consistency of the operation. Examples include service level performance, average speed of answer/hold time (including a goal of keeping average speed of answer at or below 30 seconds), action-item aging, quality and accuracy, productivity, adherence, team engagement, and customer/reputation trends. Final KPI targets may be adjusted based on business needs. Required Qualifications • 5+ years of customer support, customer care, or contact center operations experience, including at least 2+ years in a people-leadership role., • Proven experience leading queue-based operations and improving measurable results such as service levels, productivity, quality, backlog, and customer experience., • Experience managing distributed or remote teams, with the ability to drive performance without relying on in-person supervision., • Strong coaching, accountability, and documentation skills, including comfort addressing performance or conduct concerns professionally., • Ability to partner appropriately with HR on sensitive people matters, including corrective action, employee complaints, leaves/accommodations, and other compliance-related issues., • Experience managing multi-channel support, including voice plus written workflows such as chat, email, tickets, or action items., • Strong analytical skills and comfort using reports, dashboards, and operational data to make decisions., • Excellent written and verbal English communication skills, with the ability to communicate clearly with employees, leaders, customers, and cross-functional partners., • Ability to work effectively in a fast-paced, policy-driven environment with close attention to detail and follow-through., • Authorized to work in the United States. Preferred Qualifications • Experience in HOA, property management, real estate, or another complex service environment., • Experience with contact center phone systems, chat tools, ticketing/workflow platforms, QA tools, and Microsoft 365; 3CX or Vantaca experience is a plus, • Workforce management experience, including forecasting, scheduling, intraday coverage, or capacity planning., • Experience with online reputation management and customer-experience programs., • Bilingual English/Spanish is a plus. Education • Bachelor’s degree in Business, Communications, Operations, or a related field preferred., • Equivalent combination of education and relevant leadership experience will be considered. Work Environment and Expectations • Remote U.S. role with regular availability during Pacific Time business hours. Occasional schedule flexibility may be needed during major incidents, recovery periods, or business-critical needs., • Must maintain a reliable, professional remote work environment with strong internet connectivity and the ability to lead meetings, coaching sessions, and performance discussions virtually., • Must be comfortable managing employees across multiple locations and work arrangements, including remote team members in Mexico and the Philippines and in-office team members in Valencia, CA., • This job description is not intended to be all-inclusive. Responsibilities may be adjusted based on business needs.Requirements: Must be available for Customer-facing coverage from 6:00 AM- 5:30 PM Pacific Time

Job DescriptionTitle: Store Systems Analyst Classification: Non-exemptReports to: Store Systems Manager JOB DESCRIPTION:Position Summary: The Store Systems Analyst supports the implementation, deployment, and delivery of retail store systems and store technology initiatives across locations from Southern to Central California. This role supports point-of-sale (POS) systems, payments, self-checkout (SCO), and other store technology solutions by coordinating projects, executing deployments, supporting testing and stabilization, and driving vendor coordination to resolution. Note: Vallarta has an in-house Help Desk and Field Support teams responsible for day-to-day user support and break/fix. This role focuses on project delivery and provides technical guidance, documentation, and handoff materials for IT operational support. General Duties and Responsibilities: • Lead assigned initiatives from intake through closeout, including scope definition, requirements gathering, acceptance criteria, and stakeholder alignment., • Create and maintain work plans (milestones, timelines, dependencies, owners, and deliverables) and adjust plans as conditions change., • Facilitate cross-functional execution with Store Operations, Vendors, IT teams, Continuous Improvement, and Store Leadership., • Keep a tracker of risks, issues, assumptions, and key decisions to stay ahead of problems; communicate trade-offs early and escalate blockers or approvals when needed., • Provide concise status updates (weekly or as required) and document key decisions, actions, and outcomes., • Drive closeout by validating results, documenting outcomes, and transitioning support materials (Helpdesk KB Articles, job aids, known issues, etc.) to operational teams., • Execute store technology deployments, including configuration, software/hardware installation, and on-site/remote validation., • Support deployments across POS, SCO, Electronic Payment Systems, digital signage, fresh department scales, scale labeling, restaurant kiosks, and department queuing systems., • Coordinate cutover activities to minimize operational impact. Confirm readiness with site checklists and communicate expectations to stakeholders., • Maintain deployment documentation and checklists to enable repeatable execution and consistent outcomes., • Develop and execute regression testing scripts for upgrades/changes (POS workflows, payments, peripherals, and other department workflows as applicable)., • Document test results and support go/no-go decisions with clear evidence and defined acceptance criteria., • Track issues discovered during testing and rollout. Prioritize fixes and coordinate remediation plans with stakeholders and vendors., • Support post-deployment stabilization and ensure completed solutions are transitioned with usable documentation and support procedures., • Manage vendor incidents related to assigned initiatives end-to-end, including impact summary, supporting evidence, and clear reproduction steps., • Coordinate troubleshooting with vendor partners and drive follow-ups until resolution is confirmed., • Validate vendor fixes in-store and/or via remote verification (as appropriate) prior to closure. Confirm stability to prevent repeat issues., • Maintain clear case notes and other evidence (logs, timestamps, screenshots) to reduce back-and-forth and speed resolution., • Coordinate and execute vendor software updates/upgrades for assigned store systems, including scheduling, dependencies, and rollback considerations., • Maintain versioning documentation (current version by store/system, release dates, upgrade history, and configuration notes) to support troubleshooting., • Track and document known issues, workarounds, and incident trends by version. Validate fixes and update records as issues are resolved., • Review and analyze vendor release notes to assess operational impact, define testing/regression scope, and communicate changes to stakeholders in plain language., • Ensure updates follow change management and validation practices, with documented test evidence and clear go/no-go criteria prior to rollout., • Maintain a positive, professional communication style when working with store teams, operations leadership, and vendors., • Translate technical status into clear updates for non-technical stakeholders. Set expectations, communicate risks early, and confirm decisions., • Contribute to standard operating procedures, checklists, and training materials to support consistent adoption and supportability., • Use remote support tools (for example: BeyondTrust/Bomgar, VNC, RDP, Aloha CMC) and review common configuration artifacts (.INI/.XML/.CFG)., • Create and maintain basic scripts (PowerShell/batch) as needed for support and deployments.Knowledge and Skills:, • 3+ years of experience supporting retail POS systems and store technologies in a multi-store environment., • Demonstrated ability to plan and execute initiatives (milestones, timelines, dependencies) and drive them to closeout with minimal oversight (planning, coordination, execution, validation, and documentation)., • Demonstrated strong problem-solving skills, including the ability to assess ambiguous issues, identify root causes, and recommend practical solutions., • Demonstrated experience working with vendors: opening cases, providing technical details, following up consistently, and validating fixes prior to closure., • Positive, professional communication style. Able to work effectively with all levels of users and management and maintain a customer-service mindset in alignment with the company’s core values., • Strong troubleshooting foundation across network and application layers (OSI model concepts), including the ability to apply these concepts when diagnosing store endpoint connectivity and application issues (for example: cabling/Wi-Fi, VLANs, IP/DNS/DHCP, ports/timeouts, and application connectivity)., • Experience troubleshooting Windows Server environments (physical and virtualized) and enterprise (LTSC) Windows workstations., • Strong understanding of network environments for store endpoints (TCP/IP, DNS, DHCP)., • Strong organization and documentation skills (clear status updates, action tracking, and stakeholder alignment)., • CompTIA A+ certification (or equivalent foundational IT certification) preferred., • Experience with Grocery and/or Hospitality POS platforms such as Encor/Aloha (or comparable enterprise POS/SCO platforms)., • Experience supporting self-checkout environments, restaurant kiosks/KDS, digital menu boards, digital signage implementations, and other store technology integrations., • Experience with fresh department technologies such as weight scales and/or customer queuing systems (meat/seafood)., • Payment device experience (EMV/contactless/EBT), including coordination with payment processors and vendors., • Experience supporting pilots/phased rollouts and building rollout playbooks, regression test scripts, and readiness checklists., • Familiarity with logs and configuration artifacts used in POS environments., • Basic scripting exposure (PowerShell/batch)., • Basic familiarity with PCI concepts as they relate to store payment environments., • CompTIA A+ certification (or equivalent foundational IT certification) preferred., • Experience with Grocery and/or Hospitality POS platforms such as Encor/Aloha (or comparable enterprise POS/SCO platforms)., • Experience supporting self-checkout environments, restaurant kiosks/KDS, digital menu boards, digital signage implementations, and other store technology integrations., • Experience with fresh department technologies such as weight scales and/or customer queuing systems (meat/seafood)., • Payment device experience (EMV/contactless/EBT), including coordination with payment processors and vendors., • Experience supporting pilots/phased rollouts and building rollout playbooks, regression test scripts, and readiness checklists., • Familiarity with logs and configuration artifacts used in POS environments., • Basic scripting exposure (PowerShell/batch)., • Basic familiarity with PCI concepts as they relate to store payment environments.Physical Demands: This position requires the ability to perform work for extended periods while seated and/or standing for extended periods, as business needs dictate and using a computer and standard office equipment, with or without reasonable accommodation. Occasional travel across all locations, Southern and Central California up to approximately 15%. This role may involve occasional light lifting of supplies or materials, with or without reasonable accommodation. The ability to effectively manage multiple tasks, priorities, and requests simultaneously in a fast-paced environment is required. Position Type/Expected Hours of Work: This is a Non-exempt Level Position; Monday – Friday, 8:00am-5:00pm; business hours and is primarily on-site, with occasional travel between locations. This job description is not intended to be all-inclusive, and employees may perform other duties as directed. All employees are expected to perform any reasonable task or request that is consistent with fulfilling company goals and objectives.

Job Description Who we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Customer Service & Sales Associate team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team! Customer Service & Sales Associate Expectations: • Help local business owners save money on their credit card processing!, • Prospect leads thru a combination of warm leads and referrals, • Attend appointments set by marketing and pitch Riverside’s products and services, • Follow Riverside’s proven sales methods to negotiate and close new deals, • Check in with National Sales Managers for support in closing new accounts and to receive additional training, • Follow up with leads and move them thru the sales funnel, • Attend ongoing trainings to enhance sales skills, • Attend AM conference calls to learn about daily bonuses and prizes, • Remote work - from home (10%) and field sales work (90%) Customer Service & Sales Associate Qualifications`: Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring immediately for team players who are willing to learn! • Customer service background (preferred), • Self driven, upbeat, outgoing individuals!, • All levels of sales experience accepted, some sales experience preferred but not required!, • Ability to network/self-market to gain self-generated leads., • We are looking for those with great time management, positive mindset, communication, and integrity; we can teach you the rest! Customer Service & Sales Associate Position Perks: There is extensive training for the Customer Service & Sales Associate position. Riverside's National Sales Managers are also there to guide you during appointments and in reviews. Our motto is Together We Rise so we strive to help you be the best so we can all succeed together • 1099 Sales Associates are commission based with uncapped earnings!, • YOU create your own schedule., • Weekly draw available., • Residual Income., • Recruiting bonuses & Referral Program, • Train from home over video conference calls., • Remote meetings/conference calls from home and field sales work., • Production bonuses earned weekly., • $75k-95k earned yearly, with top performers making 100k +., • Travel expenses compensated., • Advancement opportunities to Territory Manager and National Sales Manager., • Gas reimbursement. Riverside Payments encourages applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. Riverside Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national original, age, disability or genetics. In addition to federal law requirements, Riverside Payments complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionWho we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!Who we are:\r\n\r\nWhat are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do.\r\n\r\nWelcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest.\r\n\r\nWhat we do:\r\n\r\nRiverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.\r\n\r\nWe are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!

Job DescriptionTitle: Help Desk Analyst Classification: Non-Exempt Reports To: Help Desk Manager Pay scale: $24.00 - $27.00 The compensation range provided complies with state-specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other factors. JOB DESCRIPTION Position Summary:Provides technical support to Vallarta Stores, Corporate, and Warehouse users for IT hardware and business applications. This role requires strong technical knowledge, effective communication skills, and a customer-focused mindset to diagnose issues and explain solutions clearly.The goal is to deliver high-quality support that reinforces Vallarta Supermarkets’ core values and enhances the overall user experience. General Duties and Responsibilities: • Deliver excellent customer service by resolving technical issues in a timely and professional manner., • Provide Level 1 and Level 2 support for store, corporate, and warehouse hardware and application issues., • Support desktop hardware/software including Microsoft Office suite, AS/400, Vocollect, and OnBase systems., • Log and track all Help Desk interactions in ServiceNow Express., • Maintain accurate and detailed documentation of incidents and resolutions., • Install, configure, and maintain hardware and software., • Respond to technical support requests via phone, email, in person, or a ticketing system., • Research and resolve technical issues using available resources., • Escalate complex issues to Level 3 support or vendors as appropriate., • Identify urgent issues and act with a strong sense of urgency., • Maintain awareness of recurring issues and report trends to management., • Prepare reports on project activities and system issues., • Stay current with system updates, changes, and IT best practices., • Follow Vallarta IT standards, procedures, and security policies., • Effectively manage multiple tasks and meet deadlines., • Assist with user onboarding and offboarding, including system access setup and deactivation., • Support remote users and troubleshoot VPN/connectivity issues., • Participate in IT projects such as system upgrades, rollouts, and migrations., • Maintain asset inventory and track hardware lifecycle. Knowledge and Skills: • 1–3 years of Help Desk or technical support experience in a fast-paced environment., • Strong troubleshooting skills across hardware, software, and networking., • Ability to test, repair, and service technical equipment., • Strong communication skills with both technical and non‑technical users., • Ability to use network diagnostic tools and software., • Ability to multitask and prioritize effectively., • Typing speed of at least 45 WPM., • Strong customer service orientation., • High attention to detail and organizational skills., • Ability to remain patient, flexible, and positive under pressure., • A+ certification preferred., • Familiarity with ticketing systems (ServiceNow or similar platforms) is strongly preferred., • Basic knowledge of networking concepts (IP, DNS, DHCP) preferred., • Experience supporting retail or warehouse environments is a plus. Required Education and Experience:, • 1–3 years of relevant work experience required., • Associate degree or technical certification in IT or related field preferred. Physical Demands:, • Must be able to lift to 60 lbs., utilizing a buddy system or proper lifting equipment at all times., • Require prolonged standing, walking, bending, and working in confined or tight spaces., • Ability to safely work on ladders or at elevated heights as needed. Position Type/Expected Hours of WorkThis position requires availability from Monday through Sunday on a flexible schedule. Must be able to work weekends and holidays as needed, as well as adjust hours based on call volume and operational demands. This job description is not intended to be all-inclusive, and employees may perform other duties as directed. All employees are expected to perform any reasonable task or request that is consistent with fulfilling company goals and objectives.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Client Sales Representative (Entry-Level) Summit Sky Consulting Remote | United States Summit Sky Consulting is currently seeking motivated individuals to join our growing team as Client Sales Representatives. This is an excellent entry-level opportunity for candidates looking to start a rewarding career in sales and client relations. No prior sales experience is required. We provide comprehensive training, ongoing mentorship, and professional development programs to help you build the skills needed for long-term success. Whether you are a recent graduate, transitioning careers, or seeking a new professional opportunity, we welcome candidates who are eager to learn, grow, and advance. Responsibilities • Connect with prospective clients and build professional relationships, • Learn and follow a proven client acquisition and sales process, • Understand client needs and present appropriate solutions, • Maintain consistent communication and provide excellent customer service, • Participate in training, coaching, and development programs, • Collaborate with team members in a supportive, growth-focused environment What We Offer • Comprehensive Training Provided No experience needed. Our structured onboarding and ongoing coaching programs are designed to help you succeed from day one. • Remote Flexibility Work from home with the flexibility to manage your schedule while achieving your professional goals. • Career Growth Opportunities We promote from within and provide clear pathways for advancement into leadership and management positions. • Supportive Team Environment Work alongside experienced professionals committed to mentorship, collaboration, and personal development. Qualifications • No experience required, • Entry-level candidates are encouraged to apply, • Strong communication and interpersonal skills, • Self-motivated and goal-oriented, • Professional attitude and willingness to learn, • Ability to work independently and as part of a team Benefits and Incentives • Company-sponsored travel incentives for qualifying team members, • Ongoing sales and leadership development programs, • Access to life insurance and medical, dental, and vision exchange options Compensation This is a commission-based opportunity with uncapped earning potential. Income is based on individual performance, dedication, and results. If you are looking for an opportunity that offers professional growth, comprehensive training, remote flexibility, and unlimited earning potential, we encourage you to apply and learn more about a career with Summit Sky Consulting.

About the Opportunity Are you looking for a flexible opportunity to build a rewarding career in sales while working remotely? We are currently seeking motivated and customer-focused individuals to join our team as a Remote Sales Representative. Whether you are beginning your career journey or looking to expand your experience, we provide the support, training, and resources needed for success. Position Overview In this role, you will work directly with clients to provide information, answer questions, and help guide them through available solutions. You will be responsible for creating a positive customer experience while building strong relationships and supporting the overall sales process. Key Responsibilities • Provide professional remote support and respond to client inquiries, • Assist clients with understanding available life insurance and healthcare exchange plan options, • Conduct follow-ups and maintain accurate customer records using CRM systems, • Support account management and sales-related documentation, • Work closely with team members to ensure a smooth customer experience, • Build long-term client relationships while maintaining high service standards Qualifications • Previous experience in sales, customer service, client support, or related fields is helpful but not required, • Comfortable using CRM systems, email platforms, and virtual communication tools, • Strong verbal and written communication skills, • Organized with effective time-management and multitasking abilities, • Self-motivated and capable of working independently in a remote setting, • Eager to learn and grow professionally Compensation & Benefits • 100% Remote / Work From Home flexibility, • Commission-based compensation with uncapped earning potential, • Performance bonuses and paid incentive trips, • Ongoing mentorship, training, and advancement opportunities, • Supportive team culture and leadership guidance If you're ready to take the next step toward building a flexible and rewarding career, apply today.

Work Remotely. Earn Without Limits. Launch Your Career with Expert Training. Looking for a career that offers flexibility, unlimited earning potential, and the freedom to work from anywhere? Beacon National Agency is seeking motivated individuals to join our team as a Sales Representative. This fully remote opportunity is ideal for those who want to take control of their income while building valuable sales and relationship-management skills in a supportive, growth-focused environment. In this role, you'll connect with prospective clients who have already expressed interest in our services, helping them explore solutions that fit their needs. With comprehensive training, ongoing mentorship, and a proven system designed for success, you'll have the tools and support needed to develop professionally, achieve your goals, and build a rewarding career with uncapped earning potential. Key Responsibilities • Engage with interested prospective clients through phone, virtual meetings, and online communication platforms, • Conduct professional consultations to identify client needs and objectives, • Present customized solutions in a clear and informative manner, • Maintain accurate records of client interactions and follow-up activities, • Manage and nurture client relationships throughout the sales process, • Participate in ongoing coaching sessions, training programs, and team development initiatives, • Consistently work toward individual performance goals and business objectives What We Offer • Fully remote work environment with location flexibility, • Comprehensive onboarding and training provided from day one, • Access to experienced mentors and leadership support, • Qualified leads provided (no cold calling required), • Performance-driven compensation with uncapped earning potential, • Clear pathways for professional growth and advancement, • Collaborative and success-focused team culture, • Access to health and life insurance through exchange options, • Flexible schedule that promotes work-life balance Qualifications • Self-motivated with a strong desire to achieve personal and professional goals, • Excellent communication and interpersonal skills, • Ability to work independently and stay organized in a remote setting, • Positive attitude and willingness to learn new skills, • Coachable and open to feedback, • Previous sales or customer service experience is beneficial but not required Why Join Beacon National Agency? At Beacon National Agency, we believe success should be based on effort, consistency, and personal growth, not traditional income limitations. Our mission is to provide ambitious individuals with the training, support, and systems needed to create a rewarding and financially meaningful career. If you're ready to build a flexible future, develop valuable professional skills, and unlock unlimited earning potential, we encourage you to apply today. Compensation: This position is a commission based independent contractor role with commission-based earnings and no cap on income potential.

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in Na

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Ability to listen to and understand customer needs.

Patient Service / Remote] - Anywhere in U.Health-Dental-Vision / 401(k) matching / PTO - As a Patient Access Specialist at The Latchlink, you will: Manage a high volume of phone calls, emails, and other communication methods to provide excellent customer service to patients; Utilize various computer

Sales or customer service experience is advantageous but not mandatory. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. Remote, work from home career.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Excellent customer care and focus; ability to assess customers' needs and prov

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

[Patient Service / Remote] - Anywhere in U.S. / Up to $25.50-hr / Medical-Dental-Vision-Life-AD&D / FSA+HSA / Retirement Plan, 3% employer match / Employee Assistance Program / Generous PTO - As a Patient Access Representative, you will: Manage incoming calls and emails from patients, healthcare providers, and insurance companies; Accurately enter patient information into the system; Verify insurance coverage and obtain necessary authorizations for services; Schedule appointments and maintain patient records; Provide exceptional customer service and address any concerns or questions regarding the registration process; Collaborate with other departments to ensure a smooth and timely patient flow. Hiring Immediately >>

[Medical Office / Remote] - Anywhere in U.S. / Competitive Pay / Comprehensive Medical-Dental-Vision-Life-Disability / FSA-HSA / 401(k) / Generous paid time off / Employee Assistance Program - As a Patient Services Representative at Knowtion Health, you will: Manage a high volume of incoming calls and emails from patients, providing exceptional customer service and resolving any issues in a timely and professional manner; Maintain accurate and detailed patient records in our database, ensuring confidentiality and data security at all times; Schedule appointments and coordinate with healthcare providers to ensure efficient and effective care for patients; Educate patients on insurance coverage, billing processes, and payment options; Collaborate with other team members to ensure smooth and seamless operations; Provide support and guidance to patients navigating the healthcare system; and Assist with special projects and tasks as needed to support the overall success of the team. Hiring Immediately >>

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in Na

Call Center / Remote] - Anywhere in U.Competitive Hourly Pay / Shifts available between 7:45 AM to 7:00 PM EST Mon thru Fri / Flexible remote work / Opportunities to grow - As a Customer Service Representative, you will: Communicate with customers via phone, email, and chat to provide high-quality a

Patient Service / Remote] - Anywhere in U.Up to $25-hr / Health-Dental-Vision-Life-Disability / HSA-FSA / Retirement Savings: 403(b) + 401(a) with match / PTO up to 32 days-yr Personal-Holidays-Sickness - As a Healthcare Customer Service Representative, you will: Provide exceptional customer service

Call Center / Remote] - Anywhere in U.Competitive Salary / Medical-Dental-Vision-Life-Pet-Disability / FSA / 401K Match / Generous PTO / Tuition Reimbursement / Employee Support Programs - As a Customer Service Representative, you will: Provide exceptional customer service to clients over the phone

We are seeking employees to join our company in working remotely across California. Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits.

Remote Jobs are now available in your area. Great pay and flexible hours. Easy apply online. This position is a work from home position. You will not need to come into the office. No Experience Needed. Benefits: Health Insurance, 401K, Vacation& PTO. Apply now! Work from home roles are a critical part of our mission to deliver timely, accurate and professional customer service to all customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Employees communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Maven Wise is dedicated to strengthening your organizations' talent pool by seeking out highly motivated and experienced professionals. Maven Wise, LLC is recruiting for a Customer Service Representative with heavy call center experience! This is a great opportunity to join a world class team for a medical devices organization specializing in restorative therapies. Hybrid work status (2 days in-office in Valencia, CA/ 3-days remote). Immediate start! Seeking applicants with strong work history, and excellent customer service centric experience. Here's your day-to-day: • Provide responsive and reliable customer service and basic technical support & troubleshooting., • Provide liaison support between customers and coordinate with other departments., • Process returned materials, including initiation, receipt, expediting and closing RMA's., • Use of DataWorks system to process sales orders, shipments, field service contacts, RMA's, report generation and warranties., • Provide international customer service at times, and in such event, work a flexible schedule., • Perform other related duties as assigned, including special projects., • Maintain a direct relationship with field staff, patients and clinics by traveling (from time to time). Your experience & expertise: • Must have high school diploma or GED, • Customer service for product or medical devices experience, • 2+ years of call center/teleworking experience, • Exceptional ability to effectively communicate both written and verbal, • Must have applications and computer proficiencies Salary: $21.5 - $21.5 per hour

Work mode: Field Based Onsite Location(s): Denver, CO, US, 80201 Additional Location(s): US-CO-Denver; US-AZ-Phoenix; US-AZ-Tucson; US-CA-Anaheim/Huntington Beach; US-CA-Los Angeles; US-CA-Sacramento; US-CA-San Diego; US-CA-San Francisco; US-CA-San Jose; US-CA-Valencia; US-NV-Las Vegas; US-NV-Reno; US-WA-Eastern/Spokane; US-WA-Seattle Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing whatever your ambitions. About The Role: At Boston Scientific, the Associate Manager, Field Services is responsible for leading a regional team of Field Service Technicians supporting Boston Scientific's capital equipment and service offerings. They will drive a culture of exceeding customer expectations and ensuring delivery of outstanding customer service. This position will support the West Region, which includes Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, and Wyoming. This position will manage daily field service operations, coach and develop team members, handle escalations, and ensure alignment with quality systems, performance goals and the overall mission of the company. Work Model & Sponsorship: This is a remote position. At Boston Scientific, we embrace flexibility to support our employees in doing their best work. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Your Responsibilities Will Include: Consistently shows a customer-first mentality and addresses customer and business needs promptly. Lead a group or team of employees in the achievement of organizational goals. Guide, coach, direct, and develop direct reports, and if applicable, drive those practices throughout their organization. Training, developing, motivating, and day-to-day management of Field Service Technicians to support the overall goals and mission of the organization. Recruiting and retaining employees, stimulating productivity, engagement, and performance, creating a positive and supportive workplace environment, skills development. Identify performance related issues, develop an action plan for improvement, implement corrective action if needed. Assist with escalated complaint coordination of Field Service Technicians. Ensure service delivered to our customers meets contractual Key Performance Indicators ('KPIs') and financial expectations. Leads by example to develop a robust continuous improvement culture that supports BSC's Quality Policy, Quality System and the appropriate regulations for the area supported. Assures Field Service team follows Quality approved work processes, procedures, documentation and training. Communicate expectations to employees and provide timely updates. Provide subject matter expertise in handling escalated customer calls as needed. Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Stay current on internal work processes, policies, and procedures. Valid driver's license, clean driving record, and access to a reliable service vehicle that meets company insurance requirements. Associate degree in engineering, electronics, biomedical technology, or a related STEM field. Minimum of 5 years' experience in field service, technical support, or equipment servicing roles involving the installation, troubleshooting, and maintenance of complex electro-mechanical systems in customer environments. Minimum of 1 year of experience in a direct or indirect leadership role, with responsibility for coaching, developing, or guiding the performance of others. Strong verbal and written communication skills, with a proven ability to engage effectively with customers, cross-functional teams, and direct reports. Ability to manage multiple priorities, meet deadlines, and adapt to changing demands. Ability to travel up to 75% to support a regional team of Field Technicians, including regular site visits and periodic travel to Boston Scientific's Arden Hills, MN campus. This is a remote, field-based role based in the West U.S. region. Bachelor's degree in engineering, electronics, biomedical technology, or a related STEM field. More than 2 years of experience in a leadership role, with demonstrated success managing field-based or technical service teams. Experience participating in or leading the recruitment, selection, and onboarding of technical or field service personnel. Familiarity with regulated industries (e.g., medical device, aerospace, industrial equipment) and compliance-driven service environments. Experience working cross-functionally with quality, engineering, operations, or commercial teams (e.g., sales, marketing) to drive service excellence and customer satisfaction. Prior experience supporting remote or geographically dispersed teams across a regional territory. Requisition ID: 631586 Minimum Salary: $ 85000 Maximum Salary: $ 161500 The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) see www.bscbenefitsconnect.com will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs.

Job Description Are you looking to grow? So are we! Jose Martinez Farmers Insurance in Santa Clarita, California, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Remote Sales Representative. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today! Benefits Annual Base Salary + Commission + Bonus Opportunities Career Growth Opportunities Mon-Fri Schedule Paid Time Off (PTO) Hands on Training Leads Provided Home work equipment provided Monthly Bonus Opportunities Monthly Commission Opportunities Weekly Team Meetings Flexible Schedule Home and work life balance Paid Holidays Mentorship with an established agent Collaborative work environment Quarterly sales competitions Elite training software Ongoing training and development Performance based bonuses Responsibilities • Meet new business production goals and objectives as established., • Develop insurance quotes, make sales presentations, and close sales., • Document each customer contact in eAgent., • Treat each customer contact as a cross and up-sell opportunity including financial products., • Prospecting and generating new business through leads & referral sources., • Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies. Requirements • A Property & Casualty insurance license is required., • Confident, self-starter who works well independently., • Prior Sales Experience., • Must be highly self-motivated., • Works well with other employees and is a team player with a positive attitude., • Successful sales background., • Driven and goal-oriented individual., • Bilingual, fluent in both English and Spanish is beneficial.

Job DescriptionDescription: The eClinicalWorks (eCW) Clinical EHR Trainer is responsible for delivering training, workflow optimization, and consulting services to healthcare organizations utilizing eClinicalWorks. This role serves as a trusted advisor to providers, nurses, medical assistants, front-office staff, and organizational leadership by helping clients maximize their EHR investment through best-practice workflows, system optimization, and user education. The ideal candidate possesses strong clinical workflow knowledge, exceptional communication skills, and extensive experience with eClinicalWorks. Work Schedule • Day Shift, occasional evening training sessions based on client needs., • Full-Time Remote with intermittent travel to client sites (travel averages 30-40% throughout the year, occasionally travel may reach 60%)., • Weekend travel may be required based on project schedules, client needs, and onsite engagement requirements. Core Responsibilities • Deliver remote and onsite eClinicalWorks training for providers, clinical staff, administrative users, and leadership teams., • Conduct workflow discovery sessions and assess current-state clinical operations., • Develop recommendations for workflow improvements and EHR optimization., • Configure and support templates, order sets, structured data, alerts, and clinical documentation workflows., • Facilitate training sessions and optimization workshops., • Create training materials, quick reference guides, and workflow documentation., • Support EHR implementations, upgrades, go-lives, and post-go-live optimization efforts., • Assist clients with adoption of new eCW functionality and best practices., • Collaborate with project managers, consultants, and technical teams to ensure project success., • Build strong client relationships through exceptional customer service and subject matter expertise., • Document consulting activities, findings, recommendations, and project deliverables. Salary Range: $70,000-85,000 per year dependent upon experience. Offers of employment are contingent upon successful completion of job specific requirements, which may include a drug test, in accordance with applicable law. MTS is an Affirmative Action/Equal Employment Opportunity employer. We will not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability or any other protected class under federal, state, or local law. Benefits: • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Experience: • eClinicalWorks: 3 years (Required) Work Location: Remote Requirements: Key Skills and Experience Must Have • Extensive knowledge of eClinicalWorks., • Strong understanding of ambulatory clinical workflows., • Experience training providers, nurses, medical assistants, and front-office staff., • Knowledge of clinical documentation, orders, labs, referrals, and patient intake workflows., • Experience conducting workflow analysis and optimization., • Strong presentation and facilitation skills., • Excellent written and verbal communication skills., • Ability to manage multiple projects and priorities., • Experience creating training materials and documentation., • Strong customer service and relationship management skills. Preferred • eClinicalWorks EMR Certification, • Experience with EHR implementations and go-live support., • FQHC and Community Health Center experience., • Quality reporting, Clinical Quality Measures (CQMs), UDS, or value-based care experience., • Knowledge of healow products and patient engagement tools., • Experience with workflow redesign and change management., • Familiarity with Epic, NextGen, athenahealth, or other ambulatory EHR platforms. Experience • 3+ years of eClinicalWorks experience required., • 3+ years of healthcare training, consulting, or clinical operations experience preferred., • Experience working in physician practices, community health centers, or ambulatory healthcare settings preferred., • Clinical background (MA, LVN, RN, Practice Management, or equivalent healthcare experience) preferred.

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Customer service or customer relationship experience. Previous customer service and sales expe

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Passion for delighting customers with above and bey