Remote customer service jobs in Santa Clarita, CaliforniaCreate job alerts

Job Description We are Southern California’s leader in uniform and linen services – family owned and operated since 1932. Our proud heritage of quality service started 89 years ago, and the operation has remained in the family ever since for 4 generations. Medico Healthcare Linen Service is a uniform and linen service specializing in private practice and medical clinic businesses in the Southern California area. This operation is the largest linen and uniform service specializing in this niche in the United States and is now being mirrored by our industry peers in other regions of the country. Our values of teamwork, quality, and service have been at the heart of what we do and have strengthened our brands and business relationships. Medico Healthcare Linen is currently seeking a sales professional that is career minded, growth oriented and customer driven to join our outside sales team. Our Non-Acute Sales Executives play a crucial role in the overall growth of our business and are responsible for new business generation, in a competitive, and fast paced business-to business sales environment. The purpose for this position is to effectively carry out all new business sales efforts for Medico Healthcare Linen Service, a textile rental service organization focused on Non-Acute medical linens, patient gowns, scrubs, uniforms and regulated medical waste. This position will be covering an assigned and protected territory located in the Southern California market. The primary responsibility is the development of new customers and driving new business in all verticals. The Sales Executive will be responsible for selling contracted services within the medical industry, including doctor's offices, surgery centers, chiropractors, dental offices, etc. This job incorporates telemarketing, cold calling, prospecting, presenting and closing new business while effectively managing an assigned territory. This position will report directly to the Market Sales Manager who oversees the sales organization and is responsible for driving profitable revenue in both the Acute & Non-Acute markets. We're searching for Account Executives for: • Bakersfield Territory Salary: A reasonable estimate of total compensation for this role ranges between $52,000.00 - $150,000.00/year and a combination of base salary plus earned commissions and bonus. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, performance, and other business and organization needs. This disclosed range has not been adjusted for applicable geographic differentials associated with the location at which the position may be filled. Please note, that it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each decision. Job Responsibilities: • Develop qualified healthcare industry clientele through effective cold calling, prospecting, telemarketing, networking and asking for referrals., • Consult with prospects to assess needs, professionally & effectively present our unique products & managed solutions, be able to overcome objections and close the business., • Become the industry expert- knowledgeable on all products, industry standards and regulations., • Training of company products and services for key customers., • Convert prospects to new customers utilizing rental service agreement., • Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale., • Report sales activities daily utilizing CRM-Sales Dynamics including phone calls, new appointments, presentations, cold calls, e-mails, tasks, sold, installed, upload pricing proposals presented, along with competitor’s proposals & contracts etc., • Provide professional proposals and thorough cost-benefit analysis, • Be able to effectively present our unique products, service solutions, certifications, and accreditations as a requirement in your prospects next program., • Be organized and have effective time & territory management., • Provide periodic territory sales forecasts., • Develop and implement strategies to maximize territory and company objectives, including analyzing sales and marketing data to determine the key opportunities in the territory., • Remain cognizant of trends and developments in the field by monitoring competitor activities, products, and trade information throughout assigned territory., • Increase overall sales volume of company medical products by attaining or exceeding established sales objective by implementing sales plans and marketing programs., • Always maintain professional appearance. · Bachelor’s degree in Business or related field. Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Vision insurance Schedule: • Monday to Friday Supplemental Pay: • Bonus pay, • Commission pay Education: • Bachelor's (Preferred) Experience: • outside B2B sales: 5 years (Preferred), • rental contract sales: 2 years (Preferred) Work Location: Remote

Job Description CONSUMER SERVICE COORDINATOR SELF DETERMINATION PROGRAM (SDP) LEAD TRAINING SPECIALIST The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. SCOPE: Provides information, advocacy, and case management stabilization services for consumer participants of the Self- Determination Program (SDP). SUPERVISION: Receives general supervision from Consumer Services Supervisor/Manager. EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.) 1. Establish the individual budget, associated spending plan, and case management services to consumers registering and/or participating in Self-Determination Program services, including coordination and facilitation of individual program planning to identify SDP- specific outcomes and supports. 2. Assists participants with the transition in and out of the SDP., 3. Assists in the transfer of funds originally distributed to any budget category to another budget category or categories, as identified in statute and/or regulation., 4. If selected as an Independent Facilitator by the participant, will assist in the person-centered planning process and the development of the SDP-based IPP. Will be an active participant/advocate in the decision-making process as related to the development of the individual budget, assessment of short-term and long-term needs, access and coordination of participant-selected services and supports to meet those needs as identified in the consumer’s IPP. 5. Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures., 6. Works with Independent Facilitators and Financial Management Services providers who can assist with person-centered planning process, payments and provide employee-related services., 7. Initiates and responds to consumer, family, service provider, and outside agency communications on topics including but not limited to SDP-related service eligibility and SDP-related problem resolution., 8. Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc., 9. May require re-training staff on needed areas that will be identified., 10. Shadows and coaches CSCs in the field when planning and conducting meetings., 11. Assist in addressing issues specific to service delivery and program planning including assessing service provision within SDP., 12. May be asked to perform other tasks/ activities to ensure that applicable timelines, performance measures and customer service goals are met., 13. Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs. EMPLOYMENT GUIDELINES: Education & Experience Bachelor’s degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master’s degree in a related subject may be substituted for experience. This position is non-exempt, and may be located in the San Fernando, Santa Clarita, and/or the Antelope Valley offices, and requires travel to all offices and throughout and outside of the catchment area, as appropriate. Skills and Abilities Understanding of family systems and appreciation for person-centered planning and thinking, empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word, MS Excel and MS Outlook. Proficiency with basic bookkeeping/services budgeting concepts. 3 years of Regional Center experience/Consumer Service Coordinator. Essential Requirements Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable and transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs., • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents, • Pre-Tax Flexible Spending Account for eligible health care expenses, • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses, • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees, • No cost Vision plan for employees and eligible dependents, • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees, • NLACRC offers two (2) deferred compensation plans - 457 and 403(b), • Participate in the Public Service Loan Forgiveness program, • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time, • Holidays – NLACRC offers 12 paid holidays throughout the year, • Most positions are offered a hybrid – remote option, • Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is a part-time hourly, non-exempt position. Effective March 2025, the pay rate range is $29.49 - $41.66/hour (internal Grade 8). Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description CONSUMER SERVICE COORDINATOR SELF DETERMINATION PROGRAM (SDP) LEAD TRAINING SPECIALIST The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. SCOPE: Provides information, advocacy, and case management stabilization services for consumer participants of the Self- Determination Program (SDP). SUPERVISION: Receives general supervision from Consumer Services Supervisor/Manager. EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.) 1. Establish the individual budget, associated spending plan, and case management services to consumers registering and/or participating in Self-Determination Program services, including coordination and facilitation of individual program planning to identify SDP- specific outcomes and supports. 2. Assists participants with the transition in and out of the SDP., 3. Assists in the transfer of funds originally distributed to any budget category to another budget category or categories, as identified in statute and/or regulation., 4. If selected as an Independent Facilitator by the participant, will assist in the person-centered planning process and the development of the SDP-based IPP. Will be an active participant/advocate in the decision-making process as related to the development of the individual budget, assessment of short-term and long-term needs, access and coordination of participant-selected services and supports to meet those needs as identified in the consumer’s IPP. 5. Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures., 6. Works with Independent Facilitators and Financial Management Services providers who can assist with person-centered planning process, payments and provide employee-related services., 7. Initiates and responds to consumer, family, service provider, and outside agency communications on topics including but not limited to SDP-related service eligibility and SDP-related problem resolution., 8. Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc., 9. May require re-training staff on needed areas that will be identified., 10. Shadows and coaches CSCs in the field when planning and conducting meetings., 11. Assist in addressing issues specific to service delivery and program planning including assessing service provision within SDP., 12. May be asked to perform other tasks/ activities to ensure that applicable timelines, performance measures and customer service goals are met., 13. Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs. EMPLOYMENT GUIDELINES: Education & Experience Bachelor’s degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master’s degree in a related subject may be substituted for experience. This position is non-exempt, and may be located in the San Fernando, Santa Clarita, and/or the Antelope Valley offices, and requires travel to all offices and throughout and outside of the catchment area, as appropriate. Skills and Abilities Understanding of family systems and appreciation for person-centered planning and thinking, empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word, MS Excel and MS Outlook. Proficiency with basic bookkeeping/services budgeting concepts. 3 years of Regional Center experience/Consumer Service Coordinator. Essential Requirements Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable and transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs., • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents, • Pre-Tax Flexible Spending Account for eligible health care expenses, • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses, • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees, • No cost Vision plan for employees and eligible dependents, • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees, • NLACRC offers two (2) deferred compensation plans - 457 and 403(b), • Participate in the Public Service Loan Forgiveness program, • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time, • Holidays – NLACRC offers 12 paid holidays throughout the year, • Most positions are offered a hybrid – remote option, • Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is a part-time hourly, non-exempt position. Effective March 2025, the pay rate range is $29.49 - $41.66/hour (internal Grade 8). Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description CONSUMER SERVICE COORDINATOR SELF DETERMINATION PROGRAM (SDP) LEAD TRAINING SPECIALIST The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. SCOPE: Provides information, advocacy, and case management stabilization services for consumer participants of the Self- Determination Program (SDP). SUPERVISION: Receives general supervision from Consumer Services Supervisor/Manager. EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.) 1. Establish the individual budget, associated spending plan, and case management services to consumers registering and/or participating in Self-Determination Program services, including coordination and facilitation of individual program planning to identify SDP- specific outcomes and supports. 2. Assists participants with the transition in and out of the SDP., 3. Assists in the transfer of funds originally distributed to any budget category to another budget category or categories, as identified in statute and/or regulation., 4. If selected as an Independent Facilitator by the participant, will assist in the person-centered planning process and the development of the SDP-based IPP. Will be an active participant/advocate in the decision-making process as related to the development of the individual budget, assessment of short-term and long-term needs, access and coordination of participant-selected services and supports to meet those needs as identified in the consumer’s IPP. 5. Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures., 6. Works with Independent Facilitators and Financial Management Services providers who can assist with person-centered planning process, payments and provide employee-related services., 7. Initiates and responds to consumer, family, service provider, and outside agency communications on topics including but not limited to SDP-related service eligibility and SDP-related problem resolution., 8. Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc., 9. May require re-training staff on needed areas that will be identified., 10. Shadows and coaches CSCs in the field when planning and conducting meetings., 11. Assist in addressing issues specific to service delivery and program planning including assessing service provision within SDP., 12. May be asked to perform other tasks/ activities to ensure that applicable timelines, performance measures and customer service goals are met., 13. Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs. EMPLOYMENT GUIDELINES: Education & Experience Bachelor’s degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master’s degree in a related subject may be substituted for experience. This position is non-exempt, and may be located in the San Fernando, Santa Clarita, and/or the Antelope Valley offices, and requires travel to all offices and throughout and outside of the catchment area, as appropriate. Skills and Abilities Understanding of family systems and appreciation for person-centered planning and thinking, empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word, MS Excel and MS Outlook. Proficiency with basic bookkeeping/services budgeting concepts. 3 years of Regional Center experience/Consumer Service Coordinator. Essential Requirements Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable and transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs., • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents, • Pre-Tax Flexible Spending Account for eligible health care expenses, • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses, • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees, • No cost Vision plan for employees and eligible dependents, • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees, • NLACRC offers two (2) deferred compensation plans - 457 and 403(b), • Participate in the Public Service Loan Forgiveness program, • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time, • Holidays – NLACRC offers 12 paid holidays throughout the year, • Most positions are offered a hybrid – remote option, • Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is a part-time hourly, non-exempt position. Effective March 2025, the pay rate range is $29.49 - $41.66/hour (internal Grade 8). Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description Job Summary The Project Coordinator is responsible for the development, coordination, and implementation of the tasks associated with project setup and the work relating to project management. This position is responsible for planning activities to assure contract deliverables and other work are produced timely and in accordance with established protocols and procedures. Organizational Relationships Reports to the Regional OM&M Manager, National RMC Director, Project Superintendent, or Project Manager. · May work independently or in conjunction with other staff to complete assigned tasks. Essential Duties and Responsibilities Coordinate and lead assigned project activities. Work with project personnel to implement projects giving appropriate consideration to: scope, schedule, productivity, budget, contract, and change orders subcontracting and material procurement staffing and oversight of field and/or remote activities QA/QC, record keeping, photo records, reporting, data analysis (if applicable), and file maintenance (contact and project) encourage participation and also participate in performing SAFE observations health and safety, safety equipment calibration logs/records regulatory agency and client liaison Draft and submit contracts to clients and follow-up on job execution as the project progresses. Complete project/task and billing terms set up with accounting. Prepare, issue, and track purchase orders and service orders. Prepare and maintain appropriate documentation proposals, contracts, correspondence, change orders, and any other requested documentation. Coordinate site visits and conferences. Complete scheduling of staff for projects including the utilization of temporary and inter-office personnel. Maintain excellent customer relations and answer client questions in a timely manner. Other Duties and Responsibilities Other tasks and responsibilities as assigned. Knowledge, Skills, and Abilities Excellent verbal, written, and visual communication skills. Strong planning skills. Strong attention to detail and results-orientation. Excellent ability to understand and solve the customer’s needs through appropriate solutions. Professional presence to meet with clients in person and manage deals over the phone and email. Ability to work cooperatively with others and foster a team spirit with all levels of personnel. Understanding and knowledge of project management. Ability to resolve issues utilizing sound judgment and reasoning skills. Exceptional time management skills. Manage a variety of responsibilities with constantly changing priorities. Ability to work independently with little supervision. Intermediate to advanced skills in Microsoft Windows, Word, Excel, Project and Outlook. Qualifications Associates Degree or 2-4 years providing Project support or related services.

This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Paid weekly along with earned bonuses.

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Specialist at foreUP, you will: Monitor and respond to customer inquiries via phone and email; Provide excellent customer service by resolving issues and answering questions in a timely and professional manner; Utiliz

Customer Service / Remote] - Anywhere in U.Competitive pay / Health Insurance - As a Customer Experience Specialist at Bump Health, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Utilize company resources and systems to accurately t

Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to en

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving cu

Call Center / Remote] - Anywhere in U.Up to $25 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Solutions iT, you will: Answer all incoming calls within three rings and create, triage, and troubleshoot client issues; Provide exceptional phone support to minimize time

Customer Service / Call Center / Remote] - Anywhere in U.Competitive pay / Benefits / Paid training - As an Inbound Sales Rep at SP Data Digital, you will: Conduct outbound sales calls to potential customers in a professional and persuasive manner; Follow up with leads and maintain accurate records

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

Customer Service / Remote] - Anywhere in U.Medical, Dental, and Vision / PTO / 401k Match - As a Device Support Specialist at Modivcare, you will: Troubleshoot and resolve technical issues for customers using Modivcare devices; Provide excellent customer service by assisting with inquiries and conce

Customer Service / Fully Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.Up to $26 per hour / Health, dental & vision / 401k matching / PTO / Equipment provided - As a Customer Support Specialist at Mudflap, you will: Communicate effectively with customers to provide timely and accurate resolutions to their inquiries; Maintain a

Call Center / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Equip, you will: Answer inquiry calls, emails, web forms, etc.Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments; Collect patie

Customer Service / Fully Remote] - Anywhere in U.Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quit

Customer Service / Remote] - Anywhere in U.Competitive pay + bonuses / Medical, dental & vision / 401k / PTO - As a Call Center Specialist at Wider Circle, you will: Conduct outbound calls to prospective members, introducing them to our programs; Build rapport with members to understand their needs

Call Center / Customer Service / Fully Remote] - Anywhere in U.

Job Description The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the Early Start Supervisor in the branch offices, and to the Consumer Services Supervisor in the main office. CSC Specialist - Floater in the Early Start department will report to a Director in the absence of a Branch Supervisor or Consumer Services Manager. The Position and Job Summary (These are examples of the types of duties that may be performed. Additional duties may be added.) • Initiates and responds to consumer, family, service provider, and outside agency communications on topics including service eligibility, regional center service standards, regional center methods, generic agency programs and methods, and problem resolution. Provides information through a variety of methods including telephonic and electronic mail., • Conducts individual program planning, including annual and quarterly review meetings, in collaboration with consumers and where appropriate families and service providers, and completes corresponding reports., • Conducts individual family service planning, including initial, semi-annual, annual, transition and periodic reviews, with consumers and parents, foster parents, and guardians., • Generates referrals and Purchase of Service Authorizations, Change in Authorizations and Purchase of Service Terminations, as needed., • Provides advocacy assistance as needed., • Provides information regarding available resources and services to consumers and their families, and care providers., • Documents all case management activity performed in the consumer’s interdisciplinary notes in accordance with Title 19., • Maintains case management documents in the consumer record., • Maintains Community Resource Database., • Reviews Incoming Case Transfers (e.g., review of exceptional funding authorizations and exceptional living arrangements with transfer cases)., • Review of Outgoing Case Transfers (e.g., ensure funding is terminated appropriately)., • Review of Notice of Actions., • Training and Mentoring of New Staff., • Participation in Diversity and Inclusion Projects, Community Outreach, Statewide Placements, and Special Projects/Committees., • Performs other related duties as required or assigned, such as providing backup to the Officer of the Day duties. Employment Standards Bachelor’s Degree in social work, psychology, human development, sociology, public health nursing or a related field and two years of Regional Center preferred experience as a service coordinator. A Master’s Degree in a related field is preferred. Skills and Abilities Assessment, program planning, customer service, strong organization and paperwork management, strong verbal and written communication, and ability to communicate complex material, computer usage. Must work successfully with people from a variety of cultures. Essential Requirements Frequent telephone and out-of-office meetings required. Valid CDL and reliable transportation, or acceptable substitute, required. Bilingual Spanish may be required dependent upon position. NLACRC Offers an Excellent Benefits Package: We offer employees a variety of health and dental plans. • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs., • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents, • Pre-Tax Flexible Spending Account for eligible health care expenses, • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses, • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees, • No cost Vision plan for employees and eligible dependents, • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees, • NLACRC offers two (2) deferred compensation plans - 457 and 403(b), • Participate in the Public Service Loan Forgiveness program, • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time, • Holidays – NLACRC offers 13 paid holidays throughout the year, • Most positions are offered a hybrid – remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions. Diversity, Equity, and Inclusion Compensation This position is non-exempt. Regular Salary: $29.49 - $41.66 per hour, plus $69.24 per bi-weekly pay period for bilingual services.

Customer Service / Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while

Customer Service / Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

Customer Service / Remote] - Anywhere in U.Competitive pay & bonuses - As a Reservations Agent you'll: Handle incoming reservation inquiries via telephone, email, and online platforms; Assist guests in selecting accommodations based on their preferences and needs; Process reservations and payment de

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO - As a Call Center Rep at you will: Handle a high volume of inbound and outbound calls in a professional and timely manner; Maintain a positive and empathetic attitude towards customers; Listen actively to custome

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Customer Service / Remote] - Anywhere in U.

Customer Support / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries

Customer Service / Remote] - Anywhere in U.Up to $64,250 per year / Health, dental & vision / 401k match / PTO - As a Customer Support Rep at Manulife John Hancock, you will: Assist customers with inquiries and provide solutions to their concerns; Maintain a high level of professionalism and custome

Customer Service / Remote] - Anywhere in U.Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about o

Customer Service / Remote] - Anywhere in U.

Job Description Join our Farmers Insurance Agency, a dynamic insurance agency that is currently seeking a Insurance Sales Representative with an active or willing to get an active CA Property & Casualty and/or Life & Health Insurance License to join our team. With a strong presence in Santa Clarita, California, we are dedicated to serving our local community and building lasting relationships with our clients. As a Licensed Insurance Sales Representative, you will have the opportunity to provide personalized insurance solutions to our valued clients. Your role will involve conducting client consultations, assessing their insurance needs, and offering tailored advice. You will handle inbound calls, address client inquiries, and provide exceptional customer service at all times. Benefits Annual Base Salary + Commission Health Insurance Hands on Training Mon-Fri Schedule Paid Time Off (PTO) Career Growth Opportunities Bonus & Commission Earning Potential Evenings Off Responsibilities • Client Consultations: Engage with clients to assess their insurance needs and provide personalized advice., • Inbound Calls: Handle incoming calls from clients, addressing their inquiries and offering solutions., • Policy Recommendations: Design insurance plans that align with each client's unique requirements., • Client Relationship Management: Foster long-term relationships with clients and ensure their continued satisfaction., • Licensing: Must possess or be willing to attain an Active CA Property & Casualty and/or Life & Health Insurance License. Agent/Owner is willing to assist the candidate in attaining their licenses., • Prior Experience: Experience in insurance sales or a related field is preferred., • Excellent Communication Skills: Strong verbal and written communication abilities., • Customer-Focused: A passion for providing exceptional customer service and exceeding client expectations., • Adaptability: Ability to work effectively in a hybrid remote work environment., • Team Player: Collaborate efficiently with team members and contribute to a positive work environment., • Reliably Commute: Santa Clarita, CA

Customer Service / Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.Competitive pay / Benefits - As a Leave Specialist you'll: Drive success through initial customer kickoff and provide a supportive, personalized end-to-end leave of absence experience for customers using a combination of tools to manage, communicate and upd

Customer Service / Remote] - Anywhere in U.Health, dental & vision / 401k matching / PTO - As a Member Service Specialist at Workit Health, you will: Go above and beyond to provide world-class member experience to individuals interested in signing up for the program, and throughout the members journ

Job Description It's time to put your organizational skills and problem-solving abilities to the test! Join Absolute Lock and Security as a full-time Overnight Dispatcher - Customer Service Rep and help ensure our customers receive help whenever they need it. Our Peoria, AZ company prioritizes customer safety and well-being, and we're looking for a caring person who does the same. Could it be you? This is a hybrid role, so you can enjoy some flexibility with remote work. You earn $18.00 - $22.00/hour and receive fantastic benefits like medical, dental, and a 401(k) plan with a 6% match. If you're ready to help us help others, apply today! WHAT DO YOU DO? This partially remote position typically works from 10:00 pm - 6:30 am. As an Overnight Dispatcher - Customer Service Rep, you're the reassuring voice that greets customers when they call at night. You uphold a pleasant demeanor as you answer phone calls and assist clients. Whenever someone needs us, you promptly dispatch an available technician and fill them in about the job. You take excellent care of our clients and contribute to smooth business operations! WHO ARE WE? Our family-owned company has been providing top-rate locksmith and security services to commercial and residential clients for generations. From electronic keypads and vaults to surveillance systems and panic hardware, we offer our clients the tools they need to protect their assets and their properties. We prioritize excellent customer service and provide high-quality work with a friendly and professional attitude. Our clients know they can trust us to offer seamless service in their times of need. When you work here, you do more than join a company; you become part of a family! People are at the heart of our company, and we want both our clients and our employees to be happy with us. We truly care about our team members, and we have each other's backs. It's important to us that our employees have a healthy work-life balance, so we offer flexible schedules. Plus, our team members earn great pay and solid benefits. Join us so you can enjoy where you work! WHAT DO YOU NEED? • 1+ years of dispatching experience with an HVAC company or similar organization, • Excellent phone etiquette, • Computer proficiency and ability to type 30+ words per minute, • High school diploma or equivalent, • Customer service experience Job Posted by ApplicantPro

Call Center / Remote] - Anywhere in U. Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Sun-Thurs 11:30p-7:30a CST - As a Customer Service Advocate at iRhythm Technologies, you will: Answer inbound calls in our Contact Center; Verify and investigate patient insurance, estimate bene

Customer Support / Remote] - Anywhere in U.Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and bi

Collections / Billing / Remote] - Anywhere in U.Competitive pay - As an Accounts Receivable Specialist at Ovation Healthcare, you will: Manage and reconcile customer accounts to ensure timely and accurate payments; Provide exceptional customer service by responding to inquiries and resolving billing

Customer Support / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers r

Customer Service / Fully Remote] - Anywhere in U.

Customer Service / Fully Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.Up to $25 per hour - As a Customer Support Associate at Fanatics, you will: Liaise between Fanatics Collectibles and Collectors by supporting all inquiries and issues; Model exemplary service through web message, voice, and email channels; Apply good judgem

Job Description The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the Early Start Director. Department - SCV Early Start- OD/FL The Position and Job Summary (These are examples of the types of duties that may be performed. Additional duties may be added.) • Initiates and responds to consumer, family, service provider, and outside agency communications on topics including service eligibility, regional center service standards, regional center methods, generic agency programs and methods, and problem resolution. Provides information through a variety of methods including telephonic and electronic mail., • Conducts individual program planning, including annual and quarterly review meetings, in collaboration with consumers and where appropriate families and service providers, and completes corresponding reports., • Conducts individual family service planning, including initial, semi-annual, annual, transition and periodic reviews, with consumers and parents, foster parents, and guardians., • Generates referrals and Purchase of Service Authorizations, Change in Authorizations and Purchase of Service Terminations, as needed., • Provides advocacy assistance as needed., • Provides information regarding available resources and services to consumers and their families, and care providers., • Documents all case management activity performed in the consumer’s interdisciplinary notes in accordance with Title 19., • Maintains case management documents in the consumer record., • Maintains Community Resource Database., • Reviews Incoming Case Transfers (e.g., review of exceptional funding authorizations and exceptional living arrangements with transfer cases)., • Review of Outgoing Case Transfers (e.g., ensure funding is terminated appropriately)., • Review of Notice of Actions., • Training and Mentoring of New Staff., • Participation in Diversity and Inclusion Projects, Community Outreach, Statewide Placements, and Special Projects/Committees., • Performs other related duties as required or assigned, such as providing backup to the Officer of the Day duties., • Supports Early Start non walk-ins from the Antelope Valley as needed. Employment Standards Bachelor’s Degree in social work, psychology, human development, sociology, public health nursing or a related field and two years of Regional Center preferred experience as a service coordinator. A Master’s Degree in a related field is preferred. Skills and Abilities Assessment, program planning, customer service, strong organization and paperwork management, strong verbal and written communication, and ability to communicate complex material, computer usage. Must work successfully with people from a variety of cultures. Essential Requirements Frequent telephone and out-of-office meetings required. Valid CDL and reliable transportation, or acceptable substitute, required. Bilingual Spanish may be required dependent upon position. NLACRC Offers an Excellent Benefits Package: We offer employees a variety of health and dental plans. • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs., • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents, • Pre-Tax Flexible Spending Account for eligible health care expenses, • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses, • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees, • No cost Vision plan for employees and eligible dependents, • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees, • NLACRC offers two (2) deferred compensation plans - 457 and 403(b), • Participate in the Public Service Loan Forgiveness program, • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time, • Holidays – NLACRC offers 12 paid holidays throughout the year, • Most positions are offered a hybrid – remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is non-exempt. Regular Salary: $29.49 - $41.66 per hour, plus $69.24 per bi-weekly pay period for bilingual services. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.