Central Truck & Diesel, Inc.
Service Advisor Service Writer
3 days ago
Casper
Job Description Company: Central Truck & Diesel / Bobcat of Casper Are you a skilled communicator with a knack for organization and a passion for diesel and heavy equipment? Central Truck & Diesel / Bobcat of Casper is looking for a Service Writer to join our reliable, high-performing team. We specialize in Bobcat and diesel maintenance, transmissions, and engines—serving commercial fleets, private vehicles, and everything in between. What You’ll Be Doing: • Open and close shop work orders with precision, • Create and present service estimates before work begins, • Coordinate customer approvals and keep them informed, • Schedule safety training and maintain inspection records, • Answer calls related to shop scheduling and customer inquiries, • Review work orders, warranty jobs, and technician hours, • Monitor service progress and ensure proper accounting closure, • Collaborate with the shop manager to confirm job completion, • Submit parts exchange core reports on time, • Organize and maintain all service paperwork, • Assign work orders and manage technician schedules, • High School Diploma or GED, • Experience as a service writer/advisor in diesel, truck, or heavy equipment preferred or comparable position, • Strong organizational and communication skills · Warranty knowledge and safety awareness Physical Demands & Competencies: • Standing, walking, talking, sitting, use of hands & hearing, • Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds, • Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills, • Ability to direct the work of others, • Ability to work in a fast-paced environment, • Warranty training/knowledge Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. What We Offer: • Competitive pay based on experience, • Health, dental, and vision insurance, • IRA with company match Job Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Retirement plan, • Vision insurance People with a criminal record are encouraged to apply Experience: • Service writing, or related : 2 years (Required) Ability to Commute: • Casper, WY 82601 (Required) Ability to Relocate: • Casper, WY 82601: Relocate before starting work (Required) Work Location: In person