Medical Chart Prep/ Front Desk
19 days ago
New Rochelle
Job Description Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Chart Prep to support appointment flow by maintaining the records with medical, administrative and ethical requirements. Chart Prep’s are responsible for collecting necessary forms, documents, and patient medical records to ensure a smooth experience before and at the beginning of their appointments. Responsibilities • Create chart folders (includes adhering of all labels and hole punching) for new patients, • Responsible for reviewing all charts prior to the doctor's appointment to ensure that all medical records are on file, • Pull charts daily for patients who are scheduled, • Review and prepare patient charts to include demographic information, previous x-rays, tests, etc., • Make sure that the dates of service are accurately recorded, • Communicate as needed with physicians and other health care professionals to obtain additional information, • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Submit files/documentation to physicians and others as requested for review, quality assurance checks, and other purposes, • Obtain records from outside sources for preview prior to the office visit, • Respond to written requests for patient information and calls from other facilities, • Copy patient records requests and/or complete records requests from outside sources, adhering to timelines for completion, • Collect all necessary paperwork and authorizations needed for billing, • Scan information to patient's electronic record, • Complete additional administrative tasks, as needed Knowledge and Experience • 1+ years of relevant medical experience, preferred, • Knowledge of EMR is a plus, • Knowledge of medical terminology/coding is a plus, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: Monday-Friday, 12pm-5pm Pay: $17 - $18 per hour Company DescriptionHealth Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, NJ, Upstate and Connecticut. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits.Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, NJ, Upstate and Connecticut. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits.