Service Advisor
2 months ago
East Flatbush, Brooklyn
Responsibilities: • Greet customers, understand their service needs, and provide accurate estimates., • Clearly communicate repair processes, timelines, and associated costs., • Build and maintain strong customer relationships to drive service sales and ensure satisfaction., • Manage the service workflow by coordinating with technicians and following up with customers., • Achieve sales targets and offer feedback to enhance service operations. Skills Needed: • Auto repair knowledge is an advantage., • Excellent communication and customer service skills., • Detail-oriented with strong problem-solving abilities., • Experience with dealership systems is preferred, but a willingness to learn is essential.