Atención al Cliente


el miércoles pasado a las 09:52dot divider icon1681 vistas

Atención al Cliente

What will you be doing?

Responding to customer enquiries, emails, web contacts and orders as well as being involved in order fulfilment and post-sales related activities

Performing inbound and outbound telephone activities and managing our customer database

Managing your own sales funnel

Providing pricing & availability, parts identification, order status and proof of delivery assistance to customers

As an integral member of the sales team, you will be working together with a number of internal departments (such as customer care, engineers, PO booking centre as well as field staff) focusing on acquiring new customers and retaining & growing the existing customer database

Interpreting customer needs and proactively working to fulfil those needs

Actively creating business opportunities and representing the brand through every customer interaction

What are we looking for?

A native level of Finnish and Swedish plus fluency in English (verbal & written)

Demonstratable effective communication and negotiation skills

Previous account management experience would be an advantage

Excellent technical knowledge and strategic sales skills

  • Experiencia
    Se requiere
  • Idiomas
    neerlandés – nativo
    inglés – avanzado
  • Jornada
  • Horario
    Full-time contract (39 hours/week)
    Schedule: Monday-Friday 9 am-6 pm
  • Inicio
    Incorporación inmediata

pin iconDreta de l'Eixample, Barcelona

Contact Centre. Customer Service & Sales. • Más de 250 empleados

Con nosotros desde julio, 2019

CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with customer care teams trained specifically.

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ResponsableRecruitment TeamActivo hace 4 días

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