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Jobs, courses & advice in hospitality • 11-50 empleados
En JOB TODAY desde mayo, 2022
Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.
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Funciones ¿Quieres desarrollar tu carrera laboral en el área de restauración? ¿Te apasiona el mundo de la Hostelería y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Camarero/a en nuestro Sercotel Toledo Alfonso VI. Tus principales retos serán: - Montaje, desmontaje y atención de desayuno y cena, así como atención al cliente durante el servicio. - Recibir a la clientela del hotel, asesorar sobre los diferentes productos disponibles en el restaurante y recoger las diferentes peticiones por su parte. - Preparar y mantener en buen estado el área de trabajo, los equipos y utensilios para poder ofrecer un servicio de calidad al cliente. - Apoyar en los diferentes eventos que se realicen en el hotel y cualquier otra tarea derivada del día a día del restaurante. - Realización servicio de Room Service. Requisitos ¿Qué necesitas para aplicar? - Contar con al menos 1-2 años de experiencia como Camarero/a en hoteles. - Experiencia en menú diario y carta. - Valorable Grado Medio o Superior de Hotelería o Cocina. - Idiomas: indispensable castellano, inglés (valorable el dominio de otros idiomas como por ejemplo francés). - Manejo de Paquete office y TPV. - Conocimiento de la normativa alimenticia. - Persona dinámica, buena presencia, con ganas de aprender y alta orientación al cliente. Inscríbete y descubre lo que Sercotel te puede ofrecer: - Contrato interinidad a jornada completa. - Salario según convenio - Turno rotativo de mañana y tarde - Buen clima laboral e incorporación a un gran equipo. - Ambiente de trabajo dinámico y profesional. Department: F&B service About you Languages required: English and Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
Company DescriptionThe Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description To be responsible for the cleaning and servicing of public areas, ensuring that these are always cleaned to brand standards, and are well presented and maintained. To be responsible for reporting any maintenance defects in public areas and back of house through KnowCross. To ensure that all public areas adhere to all brand standards and quality audit standards. To be responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading bay areas. To oversee the delivery and collection of linen and terry on a daily basis. To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and to ensure that these storage areas are clean and well maintained. To ensure guest floors are clean and well maintained at all times. To assist with other tasks to support the housekeeping team as required. To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper. To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations. To attend all training sessions required. To maintain a positive and friendly attitude at all times, even when working to find solutions to challenges. To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests. To assist in the cleaning of public areas and back of house areas as required. Qualifications You have a high level of verbal and written communication skills and competent computer skills. You have the ability to build relationships with colleagues and customers. Experience working in a very fast paced environment Additional InformationWhat’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Department: Housekeeping The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
¿Te gustaría formar parte del equipo de mantenimiento de una de las principales cadenas hoteleras a nivel mundial? ¿Tienes experiencia como técnico/a de mantenimiento y te interesaría progresar en un sector tan apasionante como es la Hostelería? En el hotel Hilton Barcelona buscamos un/a técnico/a de mantenimiento con contrato de interinidad para formar parte del equipo de mantenimiento. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290 habitaciones. Nuestras suites y pisos ejecutivos permiten a nuestros huéspedes disfrutar de nuestro salón ejecutivo, donde ofrecemos check-in y check-out privados, desayuno, refrigerios y bebidas de cortesía durante todo el día. Todos nuestros servicios dedicados se brindarán con la cortesía y los estándares de Hilton. ¿Cuáles serán tus funciones principales? •Realización de funciones de albañilería y pintura. •Mantenimiento general, control de funcionamiento, seguridad de instalaciones y equipos. •Atender solicitudes de los demás departamentos del hotel en cuanto a necesidades de reparación y servicios. •Puntualmente, realizar inspecciones preventivas de mantenimiento. ¿Qué ofrecemos? •Contrato de interinidad. •Jornada completa. •Empleo presencial. •Horario rotativo en turno de mañana y tarde. Disponibilidad fines de semana y festivos. Posibilidad de cambios de horario en función de las necesidades del equipo. •Fecha de incorporación: inmediata. •Acceso al portal de descuentos para empleados en él podrás encontrar una gran variedad de atractivas ofertas en marcas de reconocido prestigio de cualquier ámbito como tecnología, viajes, moda, hogar y mucho más. •Descuentos en reservas de Hilton a nivel mundial. •Descuentos en la marca Occitane. •Plan de Formación y acceso a los cursos de formación a cargo de la empresa a través de nuestra plataforma Hilton University. ¿Qué buscamos? •Titulación mínima: Ciclo Formativo Grado Superior / Medio. •Experiencia previa de al menos 3 años en posición similar y muy valorable en cadena hotelera internacional. •Perfil polivalente con conocimientos de: mantenimiento general, control de funcionamiento y seguridad de instalaciones y equipos. Se valorará experiencia y conocimientos sólidos en albañilería y pintura. •Perfil proactivo con capacidad para trabajar con alto volumen de solicitudes/avisos y en equipo. •Perfil con un enfoque lógico y metódico para la solución de problemas. Buenas habilidades de comunicación. •Perfil que utilice sus conocimientos técnicos y habilidades para diagnosticar la causa raíz del problema y solucionarlo de manera eficiente. •Perfil con orientación al cliente y al logro. En HILTON BARCELONA creemos firmemente en la igualdad como un principio fundamental que impulsa nuestro éxito y fortalece nuestra cultura empresarial. Estamos comprometidos con la creación de un entorno de trabajo inclusivo y equitativo donde cada persona trabajadora tenga acceso por igual a oportunidades de desarrollo y crecimiento, independientemente de su origen, género, raza, orientación sexual, religión, capacidad especial o cualquier otra característica personal. Además, en HILTON BARCELONA formamos parte del mundo Biosphere (diseñado para ayudar a que entidades cumplan con los requisitos internacionales de sostenibilidad) y trabajamos día a día para ser una empresa sostenible realizando prácticas que cumplan los requisitos internacionales de sostenibilidad. Si buscas una oportunidad dentro del mundo hotelero y quieres formar parte de una cadena prestigiosa como es Hilton, no lo dudes más, apúntate a la oferta ¡queremos conocerte! Tus datos personales y curriculares podrán formar parte de nuestras bases de datos para participar en nuestros procesos de selección presentes y futuros y se conservarán durante un año máximo. Tus datos personales podrán ser comunicados a terceros que nos ayudan a la gestión de candidaturas, tales como proveedores de plataforma, servicios de alojamiento, así como en nuestro software y aplicaciones que pueden contener datos sobre usted. Department: Maintenance The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with complimentary continental breakfast and refreshments, or select a fantastic suite for your comfortable accommodations. Stay connected with WiFi access in all public areas or visit the business center for an array of supportive and useful professional services including printing, faxing, photocopying and express mail. Host events and meetings in Barcelona, taking advantage of the 17 meeting rooms, professional expertise of the events team, and A/V equipment available for hire. Wind down after a busy day with a workout in the 24-hour fully equipped fitness center, or gather with friends and colleagues for a cocktail and tapas at The Vibe Bar and Terrace. Savour Mediterranean cuisine paired with the perfect glass of wine in Mosaic Restaurant. In the summer months enjoy the sunshine on one of two
At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our our We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story Trust us, you won't get bored, as you: are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service lovingly take care of the preparation of our breakfast buffet and set the tables for the next morning hold down the fort at night and look after the house and guests handle the end-of-day closing with care, ensuring everything runs smoothly and stays on track share your insider tips with our guests, pointing them to the best hotspots in the city We've been waiting for you, since you have/are: ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise-en-place" means yet 😉 a true night owl, who enjoys working primarily at night and in shifts, while always keeping everything under control counting reliability, multitasking and your willingness to learn among your strengths empathetic with others and love sharing your enthusiasm with those around you a great sense of humour, enjoy working in a team, and love interacting with our guests speaking fluent English What's in for you? That's how we groove: your style, your smile, your ideas – bring your personality to work better together – at work, during team events or just because it’s Monday 😉 less work, same money – for us, full-time means 35 hours and every hour counts no more excuses – we support your sports program you’re always welcome – 50 % on our F&B no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting and positive reviews level up your game – Ruby takes you to the top innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion We believe that... ...you can love whoever you want to ...you should decide for yourself whether and with which pronouns you would like to be addressed ...you can be proud of your heritage and culture ...you don't have to justify your religion or world view ...you are good, just as you are and make our team and Ruby's diversity unique We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here: src="https://www.youtube.com/embed/ohml_VeLnUE?list=PLs713mwmcE44RCCCNcEXppghILFowqc3z&index=22" width="850" height="478"> Department: Host/Hostess Language required: English. The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!
Italian-Speaking Digital Advertising Consultant in Barcelona As a Digital Marketing Consultant, you will work closely with businesses and marketing agencies to find the best advertising solutions. You’ll collaborate with a range of advertisers to deliver tailored digital strategies that drive their success. This role involves working towards individual sales targets as part of a larger team, helping to expand the client base across EMEA while positively influencing the digital marketing landscape. What You'll Do - Act as a trusted consultant, guiding clients in setting up and enhancing their PPC campaigns. - Identify client needs and goals to drive results and foster long-term relationships. - Upsell, increase spending, and ensure campaign sustainability. - Manage a high volume of daily client interactions via phone. What We’re Looking For - Fluent Italian with excellent English proficiency. - A BA/BS degree (MA/MSc in Marketing or Digital Marketing is a bonus). - 1-2 years of experience in sales and/or online advertising. - Exceptional communication, organizational, and analytical skills. - Ability to thrive in a fast-moving, collaborative environment. What’s in It for You - Competitive salary + bonus - Comprehensive training in sales and digital advertising. - Ongoing coaching for professional development. - Clear career growth opportunities within a leading global organization. - A permanent contract Location: Hybrid in Barcelona, Spain.
City Recruitment is representing you to BLS International. We assist BLS for their HR & Payroll services as of the BLS required from us. We ensure that BLS experiences perfect and outstanding services from us. Due to the growth of business, BLS would like to invite passionate Customer Service Advisor & Administrator representatives to work with BLS. Previous experience in similar field will provide with added advantages. BLS will offer induction and full in-house training. You will offer exceptional service, making each Clients/Customers to feel special whilst also maintaining and focusing on your individual targets. Job Role of a Customer Service Advisor & Administrator: - Customer Services over the phone and at the counter. - Attending phone calls; (Answering inbound calls. Making outbound calls if required). - Replying to emails, scheduling appointments if required. - Collecting documents (e.g. Passport, Proof of Address, Travel Insurance, Travel Ticket, Hotel Reservation etc.) from the Applicants. - Taking payment from the Applicants. - Soft copies & hard copies of Recordkeeping. - Data entry – applicants data entry in the software. - Occasionally you may need to contact/visit the different offices in different locations in Spain. The above job role is not limited, you may be requested to assist colleagues within your skills & capacity. Your responsibilities: - Work as part of a team and support the team members. - Understanding and anticipating colleague, client and applicant's needs. - Be able to achieve individual and team targets - KPI. - Ensuring timely completion of tasks. - This role involves organising & managing the front desk. - Be able to quickly build rapport whilst checking and receiving documentation from the individual applicant/customer. - You will have daily involvement to contact clients/customers/applicants. - Confidently able to advice about the services offered by BLS International. - Must be able to work comfortably in a busy office environment and have a passion for results and a genuine desire to be part of a successful team. - Interpersonal skills in both verbal and written communication. Skills and personal characteristics required: - Must be able to speak in Hindi & English due to the nature of Job Role. - Customer service background in a customer-focused environment. - Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic with positive approach and manner. - Experience in promoting services to the individual applicants and Business. - General IT skills. We will offer you: - Competitive salary. - Bonus Scheme/ Commission is offered after 6 months of experience. - Full comprehensive training programmes. Initial and ongoing training. - Mentoring programmes lead by senior management. - Progression opportunities. General Working Time: Monday to Friday: 09:00 to 06:00 Overtime will be paid at the same if you are required to stay extra time to complete your daily tasks. We run payroll from 21st to 20th of next month. Starting pay rate: 8.90 Euro to 9.50 Euro per hour depending on experience. We welcome suitably skilled and qualified applicants, we promote equality and diversity in the workplace. Please be aware this position is subject to background checks.
We are looking for a Host/Hostess to join Altamar. You’ll be responsible for creating a perfect first impression on all guests entering the restaurant, and ensuring guest have a flawless experience: --Greet all guests warmly and by name, escort guests to their table, provide chair assistance for all guests, and menu presentation. --Ensure ambiance is appropriate, including music, temperature, lighting. --Maintain a clean and organized reception area. --Constantly provide guests with accurate information about property as well as entertainment offered. --Confirm reservations and answer daily email inquiries in timely manner.
Estamos en la búsqueda de una camarera con experiencia en servicio de mesa y atención al cliente para un restaurante de BRUNCH. Buscamos a alguien con habilidades de comunicación, buena actitud y disposición para trabajar en equipo. La persona seleccionada deberá ofrecer un servicio amable y eficiente, asegurando una experiencia agradable para nuestros clientes. Requisitos: • Experiencia previa como camarera en restaurantes o cafeterías • Actitud proactiva y excelente atención al cliente • Capacidad para trabajar en un entorno dinámico • Conocimiento básico de inglés (valorable) • Puntualidad y compromiso con el trabajo • Disponibilidad para incorporación inmediata • Flexibilidad horaria Ofrecemos: • Contrato indefinido • Ambiente de trabajo agradable y profesional • Oportunidades de crecimiento dentro del equipo Si cumples con los requisitos y te interesa formar parte de nuestro equipo, ¡contáctanos! "We are looking for a waitress with experience in table service and customer service for a BRUNCH restaurant. We seek someone with communication skills, a good attitude, and a willingness to work as part of a team. The selected person must provide friendly and efficient service, ensuring a pleasant experience for our customers. Requirements: • Previous experience as a waitress in restaurants or cafes • Proactive attitude and excellent customer service • Ability to work in a dynamic environment • Basic knowledge of English (valued) • Punctuality and commitment to work • Availability for immediate incorporation • Flexible hours We offer: • Permanent contract • Pleasant and professional working environment • Opportunities for growth within the team If you meet the requirements and are interested in joining our team, contact us!"
RESTO - BRUNCH Estamos buscando un barman con experiencia en la preparación de cócteles clásicos y modernos, así como en la atención al cliente en un ambiente dinámico. La persona ideal debe ser apasionada por la mixología, tener habilidades de comunicación y ser capaz de trabajar bajo presión manteniendo un servicio de alta calidad. Requisitos: • Experiencia previa como barman o bartender • Conocimiento en coctelería clásica y de autor • Habilidad para trabajar en equipo y bajo presión • Buena actitud y atención al detalle • Capacidad para interactuar con los clientes y brindar una experiencia única • Inglés básico/intermedio (valorable) • Disponibilidad para incorporación inmediata • Flexibilidad horaria Ofrecemos: • Contrato indefinido • Ambiente de trabajo dinámico y profesional • Oportunidad de crecimiento dentro del equipo • Turnos flexibles Si eres un barman con pasión por la mixología y quieres formar parte de un equipo en crecimiento, ¡esperamos tu solicitud! Valoraremos experiencia en creacion de batidos y smoothies We are looking for a bartender with experience in preparing classic and modern cocktails, as well as in customer service in a dynamic environment. The ideal person should be passionate about mixology, have communication skills, and be able to work under pressure while maintaining high-quality service. Requirements: • Previous experience as a bartender • Knowledge of classic and signature cocktails • Ability to work in a team and under pressure • Good attitude and attention to detail • Ability to interact with customers and provide a unique experience • Basic/intermediate English (valued) • Availability for immediate start • Flexible hours We offer: • Indefinite contract • Dynamic and professional work environment • Growth opportunities within the team • Flexible shifts If you are a bartender with a passion for mixology and want to be part of a growing team, we look forward to your application! We will value experience in creating shakes and smoothies
About Olala Olala Group is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a hospitality group that manages over 1200 accommodation units, such as short-term rentals, hotels, and other unique stays; as well as 10 F&B assets, across multiple countries in Europe, Asia and the Middle East. Our mission is to provide our guests with unique hospitality experiences while promoting an efficient and sustainable way of travelling with style. Since our beginning in 2014, we’ve expanded our operations to 17 cities and are on our way to continue growing in different markets worldwide by offering travellers smart/digital and stylish accommodations and high-level service. The hospitality-loving community you will join The Olala Group team provides unique hospitality experiences while promoting efficient and stylish travel. We work in a passionate, proactive, hands-on, dynamic, and energetic fast-growing environment. As part of the Construction and Maintenance team, you will ensure that all our properties and facilities are maintained at the highest standards while contributing to our projects' execution and success. Your role We are seeking a dynamic, creative, and passionate individual to join our team. As an Operations Specialist, you will be mainly responsible for Hotel Robson and reporting directly to the Spain Operation Coordinator. This is an excellent opportunity to gain hands-on experience in the vacation rental industry and be part of the fast growth of our company. Your Responsibilities: - Administrative Support: Manage documentation, keep records updated, and assist in preparing operational reports. - Operational Execution: Implement plans, monitor progress, and ensure tasks are completed on time. - Customer Interaction: Handle check-ins/outs, provide guest assistance, and share local information. - Team Coordination: Support task distribution, supervise on-site activities, and assist with training new employees. - Communication: Relay guidelines, report incidents, and ensure clear staff coordination. - Logistics: Manage supplies, transport equipment, and support overall site needs. What do you bring to your trip - Degree in Tourism or a related field. - Minimum 2 years of experience in the Tourism sector. - Native Spanish and professional-level English. - Monday to Friday 9h-18h - Driver's license: A license/125 Motorcycle. - Good level of computer skills. - Willingness to take on challenges in a fast-growing, dynamic environment. - Self-starter, creative, thinking outside the box, and willing to support expansion in a fast-growing environment. - Passionate, proactive, hands-on, dynamic, and energetic. - Flexible, resilient, and adaptable to changes. - Confident working in cross-functional teams. - Comfortable in a start-up environment. You’ll be actively involved, making things happen on the ground, and playing a crucial role in delivering an unforgettable guest experience. If you’re looking for a dynamic, hands-on role where no two days are the same, we’d love to hear from you! Diversity and Sustainability At Olala Group, we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe that these are invaluable assets that fuel innovation, foster creativity and drive our overall success. Additionally, we believe in taking action towards curving the impact that our company has on its environments. This includes implementing energy efficient practices and engaging in community projects that promote cultural preservation among others actions. We look forward to receiving your application!
About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Key Responsibilities: ·Guest experience: Ensure guests are greeted upon arrival ad make time to interact effectively with guests. ·Assist Guests during check-in and check-out, including phone interaction and face-to-face interaction. ·Assist Guests with questions, directions, event schedules, and other information regarding their stay. ·Respond appropriately to guest complaints, solicit feedback, and build relationships to drive continuous improvement in guest satisfaction. ·Being pro-active in getting things done and exceeding expectations of both guests and colleagues where possible ·Employ attention to detail to ensure the security of guest room access ·Health Safety & Security: Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety. ·Familiarise yourself with emergency and evacuation procedures. Requirements: ·Proven experience as a receptionist or in a similar role in a high-end or busy restaurant setting. ·Fluency in Spanish and English. ·Excellent communication and interpersonal skills. ·Ability to work flexible hours, including evenings, weekends, and holidays. Benefits: • Competitive salary. • Private insurance. • Training and development. • Employee discounts in Miiro Hotels. • Uniforms and Laundry Service. If you are passionate about providing exceptional service and creating memorable experiences, we invite you to apply for the Host position. Join our team and contribute to a work culture that values excellence, respect, and teamwork.
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