Hindi & English Speaking - Customer Service Advisor & Administrator

City Recruitment is representing you to BLS International. We assist BLS for their HR & Payroll services as of the BLS required from us. We ensure that BLS experiences perfect and outstanding services from us. Due to the growth of business, BLS would like to invite passionate Customer Service Advisor & Administrator representatives to work with BLS. Previous experience in similar field will provide with added advantages. BLS will offer induction and full in-house training. You will offer exceptional service, making each Clients/Customers to feel special whilst also maintaining and focusing on your individual targets. Job Role of a Customer Service Advisor & Administrator: - Customer Services over the phone and at the counter. - Attending phone calls; (Answering inbound calls. Making outbound calls if required). - Replying to emails, scheduling appointments if required. - Collecting documents (e.g. Passport, Proof of Address, Travel Insurance, Travel Ticket, Hotel Reservation etc.) from the Applicants. - Taking payment from the Applicants. - Soft copies & hard copies of Recordkeeping. - Data entry – applicants data entry in the software. - Occasionally you may need to contact/visit the different offices in different locations in Spain. The above job role is not limited, you may be requested to assist colleagues within your skills & capacity. Your responsibilities: - Work as part of a team and support the team members. - Understanding and anticipating colleague, client and applicant's needs. - Be able to achieve individual and team targets - KPI. - Ensuring timely completion of tasks. - This role involves organising & managing the front desk. - Be able to quickly build rapport whilst checking and receiving documentation from the individual applicant/customer. - You will have daily involvement to contact clients/customers/applicants. - Confidently able to advice about the services offered by BLS International. - Must be able to work comfortably in a busy office environment and have a passion for results and a genuine desire to be part of a successful team. - Interpersonal skills in both verbal and written communication. Skills and personal characteristics required: - Must be able to speak in Hindi & English due to the nature of Job Role. - Customer service background in a customer-focused environment. - Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic with positive approach and manner. - Experience in promoting services to the individual applicants and Business. - General IT skills. We will offer you: - Competitive salary. - Bonus Scheme/ Commission is offered after 6 months of experience. - Full comprehensive training programmes. Initial and ongoing training. - Mentoring programmes lead by senior management. - Progression opportunities. General Working Time: Monday to Friday: 09:00 to 06:00 Overtime will be paid at the same if you are required to stay extra time to complete your daily tasks. We run payroll from 21st to 20th of next month. Starting pay rate: 8.90 Euro to 9.50 Euro per hour depending on experience. We welcome suitably skilled and qualified applicants, we promote equality and diversity in the workplace. Please be aware this position is subject to background checks.

City Recruitment is representing you to BLS International. We assist BLS for their HR & Payroll services as of the BLS required from us. We ensure that BLS experiences perfect and outstanding services from us. Due to the growth of business, BLS would like to invite passionate Customer Service Advisor & Administrator representatives to work with BLS. Previous experience in similar field will provide with added advantages. BLS will offer induction and full in-house training. You will offer exceptional service, making each Clients/Customers to feel special whilst also maintaining and focusing on your individual targets. Job Role of a Customer Service Advisor & Administrator: - Customer Services over the phone and at the counter. - Attending phone calls; (Answering inbound calls. Making outbound calls if required). - Replying to emails, scheduling appointments if required. - Collecting documents (e.g. Passport, Proof of Address, Travel Insurance, Travel Ticket, Hotel Reservation etc.) from the Applicants. - Taking payment from the Applicants. - Soft copies & hard copies of Recordkeeping. - Data entry – applicants data entry in the software. - Occasionally you may need to contact/visit the different offices in different locations in Spain. The above job role is not limited, you may be requested to assist colleagues within your skills & capacity. Your responsibilities: - Work as part of a team and support the team members. - Understanding and anticipating colleague, client and applicant's needs. - Be able to achieve individual and team targets - KPI. - Ensuring timely completion of tasks. - This role involves organising & managing the front desk. - Be able to quickly build rapport whilst checking and receiving documentation from the individual applicant/customer. - You will have daily involvement to contact clients/customers/applicants. - Confidently able to advice about the services offered by BLS International. - Must be able to work comfortably in a busy office environment and have a passion for results and a genuine desire to be part of a successful team. - Interpersonal skills in both verbal and written communication. Skills and personal characteristics required: - Must be able to speak in Hindi & English due to the nature of Job Role. - Customer service background in a customer-focused environment. - Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic with positive approach and manner. - Experience in promoting services to the individual applicants and Business. - General IT skills. We will offer you: - Competitive salary. - Bonus Scheme/ Commission is offered after 6 months of experience. - Full comprehensive training programmes. Initial and ongoing training. - Mentoring programmes lead by senior management. - Progression opportunities. General Working Time: Monday to Friday: 09:00 to 06:00 Overtime will be paid at the same if you are required to stay extra time to complete your daily tasks. We run payroll from 21st to 20th of next month. Starting pay rate: 8.90 Euro to 9.50 Euro per hour depending on experience. We welcome suitably skilled and qualified applicants, we promote equality and diversity in the workplace. Please be aware this position is subject to background checks.

Estamos en la búsqueda de una camarera con experiencia en servicio de mesa y atención al cliente para un restaurante de BRUNCH. Buscamos a alguien con habilidades de comunicación, buena actitud y disposición para trabajar en equipo. La persona seleccionada deberá ofrecer un servicio amable y eficiente, asegurando una experiencia agradable para nuestros clientes. Requisitos: • Experiencia previa como camarera en restaurantes o cafeterías • Actitud proactiva y excelente atención al cliente • Capacidad para trabajar en un entorno dinámico • Conocimiento básico de inglés (valorable) • Puntualidad y compromiso con el trabajo • Disponibilidad para incorporación inmediata • Flexibilidad horaria Ofrecemos: • Contrato indefinido • Ambiente de trabajo agradable y profesional • Oportunidades de crecimiento dentro del equipo Si cumples con los requisitos y te interesa formar parte de nuestro equipo, ¡contáctanos! "We are looking for a waitress with experience in table service and customer service for a BRUNCH restaurant. We seek someone with communication skills, a good attitude, and a willingness to work as part of a team. The selected person must provide friendly and efficient service, ensuring a pleasant experience for our customers. Requirements: • Previous experience as a waitress in restaurants or cafes • Proactive attitude and excellent customer service • Ability to work in a dynamic environment • Basic knowledge of English (valued) • Punctuality and commitment to work • Availability for immediate incorporation • Flexible hours We offer: • Permanent contract • Pleasant and professional working environment • Opportunities for growth within the team If you meet the requirements and are interested in joining our team, contact us!"

RESTO - BRUNCH Estamos buscando un barman con experiencia en la preparación de cócteles clásicos y modernos, así como en la atención al cliente en un ambiente dinámico. La persona ideal debe ser apasionada por la mixología, tener habilidades de comunicación y ser capaz de trabajar bajo presión manteniendo un servicio de alta calidad. Requisitos: • Experiencia previa como barman o bartender • Conocimiento en coctelería clásica y de autor • Habilidad para trabajar en equipo y bajo presión • Buena actitud y atención al detalle • Capacidad para interactuar con los clientes y brindar una experiencia única • Inglés básico/intermedio (valorable) • Disponibilidad para incorporación inmediata • Flexibilidad horaria Ofrecemos: • Contrato indefinido • Ambiente de trabajo dinámico y profesional • Oportunidad de crecimiento dentro del equipo • Turnos flexibles Si eres un barman con pasión por la mixología y quieres formar parte de un equipo en crecimiento, ¡esperamos tu solicitud! Valoraremos experiencia en creacion de batidos y smoothies We are looking for a bartender with experience in preparing classic and modern cocktails, as well as in customer service in a dynamic environment. The ideal person should be passionate about mixology, have communication skills, and be able to work under pressure while maintaining high-quality service. Requirements: • Previous experience as a bartender • Knowledge of classic and signature cocktails • Ability to work in a team and under pressure • Good attitude and attention to detail • Ability to interact with customers and provide a unique experience • Basic/intermediate English (valued) • Availability for immediate start • Flexible hours We offer: • Indefinite contract • Dynamic and professional work environment • Growth opportunities within the team • Flexible shifts If you are a bartender with a passion for mixology and want to be part of a growing team, we look forward to your application! We will value experience in creating shakes and smoothies

Key Responsibilities: Guest Services: Greet and welcome guests warmly, assisting them with check-in, check-out, and throughout their stay. Respond promptly to guest inquiries and requests via phone, email, WhatsApp, and in person, using English, Spanish Provide detailed information about hotel facilities, available services, local attractions, and other guest needs. Reservation Management: Efficiently process room bookings, modifications, and cancellations using the hotel’s property management system (PMS). Coordinate with other departments to ensure guest preferences are met and any special requests are fulfilled. Administrative Tasks: Maintain accurate records of guests, including contact information, preferences, and stay history. Handle cash management and process payments accurately. Assist in preparing daily reports, including occupancy, revenue, and future reservations. Operational Support: Resolve guest issues and meet their needs promptly and effectively, especially in situations where immediate supervisory support is not available. Collaborate with housekeeping and maintenance teams to ensure rooms and common areas are always in excellent condition. Participate in training sessions and team meetings to stay updated on hotel procedures and enhance professional skills.

About Olala Olala Group is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a hospitality group that manages over 1200 accommodation units, such as short-term rentals, hotels, and other unique stays; as well as 10 F&B assets, across multiple countries in Europe, Asia and the Middle East. Our mission is to provide our guests with unique hospitality experiences while promoting an efficient and sustainable way of travelling with style. Since our beginning in 2014, we’ve expanded our operations to 17 cities and are on our way to continue growing in different markets worldwide by offering travellers smart/digital and stylish accommodations and high-level service. The hospitality-loving community you will join The Olala Group team provides unique hospitality experiences while promoting efficient and stylish travel. We work in a passionate, proactive, hands-on, dynamic, and energetic fast-growing environment. As part of the Construction and Maintenance team, you will ensure that all our properties and facilities are maintained at the highest standards while contributing to our projects' execution and success. Your role We are seeking a dynamic, creative, and passionate individual to join our team. As an Operations Specialist, you will be mainly responsible for Hotel Robson and reporting directly to the Spain Operation Coordinator. This is an excellent opportunity to gain hands-on experience in the vacation rental industry and be part of the fast growth of our company. Your Responsibilities: - Administrative Support: Manage documentation, keep records updated, and assist in preparing operational reports. - Operational Execution: Implement plans, monitor progress, and ensure tasks are completed on time. - Customer Interaction: Handle check-ins/outs, provide guest assistance, and share local information. - Team Coordination: Support task distribution, supervise on-site activities, and assist with training new employees. - Communication: Relay guidelines, report incidents, and ensure clear staff coordination. - Logistics: Manage supplies, transport equipment, and support overall site needs. What do you bring to your trip - Degree in Tourism or a related field. - Minimum 2 years of experience in the Tourism sector. - Native Spanish and professional-level English. - Monday to Friday 9h-18h - Driver's license: A license/125 Motorcycle. - Good level of computer skills. - Willingness to take on challenges in a fast-growing, dynamic environment. - Self-starter, creative, thinking outside the box, and willing to support expansion in a fast-growing environment. - Passionate, proactive, hands-on, dynamic, and energetic. - Flexible, resilient, and adaptable to changes. - Confident working in cross-functional teams. - Comfortable in a start-up environment. You’ll be actively involved, making things happen on the ground, and playing a crucial role in delivering an unforgettable guest experience. If you’re looking for a dynamic, hands-on role where no two days are the same, we’d love to hear from you! Diversity and Sustainability At Olala Group, we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe that these are invaluable assets that fuel innovation, foster creativity and drive our overall success. Additionally, we believe in taking action towards curving the impact that our company has on its environments. This includes implementing energy efficient practices and engaging in community projects that promote cultural preservation among others actions. We look forward to receiving your application!

About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Key Responsibilities: ·Guest experience: Ensure guests are greeted upon arrival ad make time to interact effectively with guests. ·Assist Guests during check-in and check-out, including phone interaction and face-to-face interaction. ·Assist Guests with questions, directions, event schedules, and other information regarding their stay. ·Respond appropriately to guest complaints, solicit feedback, and build relationships to drive continuous improvement in guest satisfaction. ·Being pro-active in getting things done and exceeding expectations of both guests and colleagues where possible ·Employ attention to detail to ensure the security of guest room access ·Health Safety & Security: Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety. ·Familiarise yourself with emergency and evacuation procedures. Requirements: ·Proven experience as a receptionist or in a similar role in a high-end or busy restaurant setting. ·Fluency in Spanish and English. ·Excellent communication and interpersonal skills. ·Ability to work flexible hours, including evenings, weekends, and holidays. Benefits: • Competitive salary. • Private insurance. • Training and development. • Employee discounts in Miiro Hotels. • Uniforms and Laundry Service. If you are passionate about providing exceptional service and creating memorable experiences, we invite you to apply for the Host position. Join our team and contribute to a work culture that values excellence, respect, and teamwork.

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¡Únete al comienzo de algo emocionante! Estamos abriendo una nueva oficina en Barcelona y tenemos 20 vacantes disponibles para jóvenes con ganas de aprender y crecer profesionalmente. Si eres una persona entusiasta, te gusta el contacto con el público y buscas un ambiente de trabajo fresco y dinámico, esta oportunidad es para ti. No necesitas experiencia, solo actitud positiva y energía para dar lo mejor de ti. ¡Te esperamos para que seas parte de este nuevo proyecto!

Italian-Speaking Digital Advertising Consultant in Barcelona As a Digital Marketing Consultant, you will work closely with businesses and marketing agencies to find the best advertising solutions. You’ll collaborate with a range of advertisers to deliver tailored digital strategies that drive their success. This role involves working towards individual sales targets as part of a larger team, helping to expand the client base across EMEA while positively influencing the digital marketing landscape. What You'll Do - Act as a trusted consultant, guiding clients in setting up and enhancing their PPC campaigns. - Identify client needs and goals to drive results and foster long-term relationships. - Upsell, increase spending, and ensure campaign sustainability. - Manage a high volume of daily client interactions via phone. What We’re Looking For - Fluent Italian with excellent English proficiency. - A BA/BS degree (MA/MSc in Marketing or Digital Marketing is a bonus). - 1-2 years of experience in sales and/or online advertising. - Exceptional communication, organizational, and analytical skills. - Ability to thrive in a fast-moving, collaborative environment. What’s in It for You - Competitive salary + bonus - Comprehensive training in sales and digital advertising. - Ongoing coaching for professional development. - Clear career growth opportunities within a leading global organization. - A permanent contract Location: Hybrid in Barcelona, Spain.