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  • People & Culture Supervisor- Four Seasons Hotel Madrid
    People & Culture Supervisor- Four Seasons Hotel Madrid
    hace 3 días
    Jornada completa
    Retiro, Madrid

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is seeking a passionate People & Culture Supervisor to join the team. The People and Culture Supervisor is expected to be the Cultural Advocate of the Golden Rule in every employee action, supporting the hotel as a Business Partner. This position is responsible for the employee hiring process, employee relations and all the processes involved aiming to guarantee an exceptional employee hiring experience. What you will do Contracts communication and management. Control contracts end date and liaise communication in between departments and finance Manage end of contracts: exit interviews & communication between departments. Employees sick leave management Follow up work related accidents with work insurance company and employees Review vacation and festive report, ensure systems are updated and accurate Risk Prevention Management – liaise with Risk Prevention External Company Support all internal and external inquiries or requests and serve as point of contact with employees and Managers. Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of People and Culture Maintain digital and electronic records of employees and departmental reports Contracts Management Complete termination paperwork and exit interviews. Produce and submit reports on general activity. Training and support for departmental Managers in the use of systems, work calendars, procedures, etc Drafting and stablish procedures and manuals according as needed Participation in departmental labor meetings and manage the necessary adjustments and changes Monitoring performance evaluations, satisfaction surveys and action plans Participation in departmental briefings Keep up-to-date with the latest People and Culture trends and best practices. What you bring 2 years of experience in the same position. Exposure to labor law and employment equity regulations. Effective HR administration and people management skills. Full understanding of HR functions and best practices. Excellent written and verbal communication skills in English and Spanish. Works well under pressure and meets tight deadlines. Highly computer literate with capability in email, MS Office and related business and communication tools. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 22 working days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position.

    Inscripción fácil
  • Jefe/a de Cocina -The Lodge 5
    Jefe/a de Cocina -The Lodge 5
    hace 4 días
    Jornada completa
    Salamanca

    Misión En Hotel The Lodge Mallorca 5* buscamos a un/a jefe/a de cocina apasionado/a por la gastronomía para co-liderar la cocina en nuestro nuevo concepto gastronómico. Este puesto clave reportará directamente al F&B Manager del hotel y trabajará en estrecha colaboración con el la chef del restaurante Singular y el Chef ejecutivo para planificar y ejecutar un menú innovador que deleite a nuestros clientes y refuerce nuestra visión de lujo contemporáneo. RESPONSABILIDADES · Planificar y ejecutar los menús creados por el chef ejecutivo que reflejen el concepto gastronómico del hotel, garantizando una experiencia culinaria única. · Gestionar y liderar junto a la chef del restaurante el equipo de cocina, promoviendo un entorno de trabajo motivador, colaborativo y enfocado en la excelencia. · Garantizar la calidad, presentación y consistencia de cada plato, cumpliendo con los estándares establecidos por el hotel. · Controlar los costes operativos, incluyendo la gestión del inventario, compras y desperdicios, para cumplir con los objetivos presupuestarios. · Implementar y supervisar los estándares de seguridad alimentaria, higiene y salud en la cocina. · Participar activamente en la selección, formación y desarrollo del equipo de cocina, asegurando un alto nivel de profesionalismo y compromiso. · Supervisar el mantenimiento de equipos e instalaciones de cocina, asegurando un correcto funcionamiento y cumplimiento de las normativas. ¿QUÉ NECESITAMOS DE TI? · Experiencia previa como jefe/a de cocina o similar en restaurantes/hoteles de alta gama. · Formación en dirección y gestión de cocina. · Capacidad para liderar equipos diversos y fomentar un entorno colaborativo. · Creatividad e innovación culinaria para diseñar menús únicos y memorables. · Excelentes habilidades organizativas y comunicativas. · Compromiso con la sostenibilidad y el respeto por los productos locales. ¿QUÉ TE OFRECEMOS? · Contrato indefinido fijo discontinuo. · Soporte con alojamiento en Mallorca · Uniforme y comidas por turno incluidas. · Un entorno de trabajo dinámico y orientado al compañerismo. · Oportunidades de formación continua y crecimiento dentro de la compañía. · Retribución flexible en Seguro médico y guardería. ÚNICO: IRREPETIBLE, EXTRAORDINARIO, EXCELENTE. Nuestro propósito es brindar un servicio excelente a nuestros clientes en hoteles excepcionales en destinos como Madrid, Mallorca, Costa Brava y Andalucía. Nos ocupamos de nuestros clientes, de nuestro equipo, de nuestros hoteles, de la comunidad y del planeta. Esta visión merece que sea real, cada día y en todos los casos. Creemos que, el lujo debe entenderse como una combinación de nuevas experiencias, el valor de lo auténtico y el placer de la sencillez. Todo ello potenciado por la sofisticación, el estilo, la seducción y la calidez. ÚNICO significa irrepetible; por eso ponemos al alcance de nuestros clientes una experiencia incomparable, la entrada a un mundo hecho a medida y en el que cada individuo es diferente y especial. Porque éste es el auténtico significado del lujo en la hospitalidad contemporánea. NUESTRA GENTE Nos apasiona lo que hacemos, y somos conscientes de que los resultados se obtienen a través de las acciones que repetimos a diario. Es por ello, que cada persona en nuestro equipo se compromete a cultivar una actitud de cuidado y dedicación. Animamos a nuestros equipos a que cosechen esta actitud, y la siembren en todos los aspectos de su día a día. Proporcionando un entorno equitativo, justo, sostenible, ético y seguro donde puedan desarrollar sus habilidades y crecer. Un esfuerzo continuo por mantener la igualdad de oportunidades en todos sus aspectos, y la libertad para y entre todos los miembros de nuestro equipo. Descubre más en

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  • Entrevistador-a / Recruiter – Selección de Personal Doméstico (Remoto)
    Entrevistador-a / Recruiter – Selección de Personal Doméstico (Remoto)
    hace 1 mes
    €1450 mensual
    Jornada completa
    Hortaleza, Madrid

    🟢 Entrevistador-a / Recruiter – Selección de Personal Doméstico (Remoto) En Maids & Co buscamos una persona para incorporarse al equipo y centrarse en entrevistas y validación de candidatos/as Buscamos una persona muy ágil, organizada, con buen criterio humano y capacidad para detectar perfiles sólidos y fiables. Es una posición ideal para alguien resolutivo, con rapidez mental y facilidad para tratar con personas. 🎯 Funciones principales • Realizar entrevistas por videollamada a candidatos/as, • Analizar experiencia laboral, actitud y encaje con diferentes familias, • Solicitar y comprobar referencias laborales, • Detectar incoherencias, señales de alerta o puntos fuertes, • Registrar información relevante de cada entrevista en el sistema interno, • Hacer seguimiento de candidatos/as durante los procesos activos 🧠 Perfil que buscamos • Persona rápida, espabilada y resolutiva, • Alta capacidad de organización y ritmo de trabajo, • Buen criterio para valorar personas y situaciones, • Excelente trato humano y empatía, • Buena comunicación oral y escrita en español, • Capacidad para mantener una productividad alta diaria, • Persona tranquila bajo presión y con iniciativa, • Ganas de aprender y mejorar continuamente 🌍 Requisitos • Español nivel profesional oral y escrito, • Inglés necesario para entrevistar candidatos/as extranjeros/as, • Ordenador propio en buen estado, • Buena conexión a internet, • Manejo fluido de WhatsApp, email y herramientas digitales, • Experiencia en entrevistas, selección, atención al cliente o trato con personas ➕ Se valorará especialmente • Formación en psicología, recursos humanos o similar, • Experiencia en selección de personal, • Experiencia en servicio doméstico o gestión de hogares, • Experiencia tratando con público exigente 💼 Condiciones • Trabajo remoto, • Formación inicial presencial de 2 semanas en La Moraleja (Madrid), • Alta en Seguridad Social, • Salario: 1.450 € brutos en 12 pagas, • Horario de trabajo de 10 a 19h, • Posibilidades reales de crecimiento según rendimiento 📈 Objetivo orientativo La posición está enfocada en un alto volumen de entrevistas de calidad, con un objetivo aproximado de 15 a 18 entrevistas completas al día, según agenda y flujo de candidatas. 🚀 Sobre nosotros Maids & Co es una agencia especializada en la selección de personal doméstico para hogares privados en España y a nivel internacional. Trabajamos con familias que valoran la confianza, la discreción y la rapidez. Somos un equipo dinámico y orientado a resultados, donde cada persona tiene impacto real en el negocio.

    ¡Incorporación inmediata!
    Sin experiencia
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  • Bell Attendant (sick leave) - Four Seasons Hotel Madrid
    Bell Attendant (sick leave) - Four Seasons Hotel Madrid
    hace 4 días
    Jornada completa
    Retiro, Madrid

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About Four Seasons Hotel Madrid: Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid. After a careful restoration, Four Seasons Hotel Madrid, is hosting 200 guestrooms including 39 suites, 2 restaurants and bars including an expansive roof terrace, a cutting-edge Spa, stylish function spaces and luxury retail. The Role of Bell Attendant: Four Seasons Hotel Madrid is looking for a Bell Attendant to join our team. The Bell Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. The Bell Attendant is stationed at the bell stand outside the hotel and greets each guest by name upon arrival and departure. The Bell Attendant transports luggage to the guest room for arrivals and transports luggage for departing guests to the hotel entrance or into temporary storage. The Bell Attendant is also in charge of park guest car. The Bell Attendant also provides arriving guests with a hotel orientation. Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups. Park guest car with a maximum level of care. IT IS MANDATORY TO HAVE CAR LICENCE Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Greets all guest passing through lobby and offers them assistance. Comply with Four Seasons’ Work Rules and Standards of Conduct. Work harmoniously and professionally with co-workers and supervisors. Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest. Performs errands for guests and the hotel that may require local travel off of the hotel property. Provides a high level of cleanliness in the lobby and luggage storage room. Assists guests at the Concierge Desk. Assisst with responsibilities and duties in the absence or heavy volume in the areas of Door Staff. Our ideal Bell Attendant: As an ambassador of Four Seasons, our ideal Bell Attendant should represent the brand through excellent grooming, a positive attitude and a warm welcoming smile. Strong interpersonal skills are paramount, as well as the ability to multitask, attention to detail and solve problems. Physical by nature this position requires the ability to lift and push at least 30 Kgs. The ideal candidate will have knowledge about the local area. Applicants are required to have one year of experience in a Bell Attendant position. It is required to have driver license. Must have the legal right to work in Spain and have fluency in English and Spanish. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”

    Inscripción fácil
  • Butler
    Butler
    hace 5 días
    Jornada completa
    Retiro, Madrid

    Qualifications: SHIPBOARD Employment type Minimum of two (2) years guest facing service experience in a luxury environment. Ability to speak English clearly, distinctly and cordially with guests. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Essential duties and responsibilities: Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges Retreat guest’s personal point of contact and advocate for seamless inter-departmental communication and delivery Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption Championing excellence and driving further increasing standards on behalf of the Retreat program and guest Collaborating with all other Retreat areas to share information and guest’s personal preferences to enhance overall Retreat experience in all venues

    Sin experiencia
    Inscripción fácil
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