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Contexte: You will be part of the Global IT Infrastructure Center of Excellence (IT Infra CoE), which is in charge of managing the global Operations, Projects and Strategy for IT infrastructure You arrive in a context of highly visible transformation Program requiring strong capacity of adaptation and aptitude for change As Active Directory & Entra-ID Product Owner, you will be the strategic and operational lead for the lifecycle management, modernization, security, and value delivery of our global Active Directory (AD) and Microsoft Entra-ID platforms. You will serve as both product owner and L3 expert, working with stakeholders across IT, security, business leadership, and external partners to ensure a robust, scalable, and secure identity ecosystem Your job: Strategic Leadership & Product Ownership: • Define and evangelize a multi-year product vision and roadmap for global AD and Entra-ID services aligned to business, digital, and security strategies., • Own and manage the product backlog, prioritizing features, technical debt, and transformation initiatives based on business value, stakeholder input, and risk., • Represent directory and identity services as a trusted advisor to executive management, IT leadership, business units, and external partners., • Monitor industry trends, emerging threats, and technology evolution to ensure the global directory environment remains modern, resilient, and compliant. Technical Oversight & Architecture: • Lead the design, deployment, and continuous improvement of a hybrid identity architecture integrating on-premises AD and Entra-ID, enabling seamless user experiences and secure access to corporate resources., • Drive modernization projects — including cloud migration, consolidation of legacy environments, federation, conditional access, and zero trust implementations., • Ensure robust directory synchronization, high availability, disaster recovery, and business continuity for critical identity services., • Oversee configuration, monitoring, and performance optimization to meet defined SLAs and operational KPIs. Security, Compliance & Risk Management: • Implement and enforce best-practice security controls: MFA, SSO, RBAC, privileged access management (PAM), conditional access, and audit logging., • Ensure alignment with global regulatory and compliance frameworks (GDPR, SOX, ISO 27001, etc.)., • Conduct regular risk assessments, gap analyses, and vulnerability remediations on identity environments., • Lead incident response related to identity and access threats, ensuring timely resolution, root cause analysis, and process hardening. Incident Management: • Critical Incident Resolution: Lead the resolution of critical incidents related to AD, providing expert troubleshooting and ensuring minimal disruption to business operations. Implement robust incident response plans that include clear escalation paths and communication protocols., • Incident Response Coordination: Work closely with Incident Managers and other stakeholders to ensure timely and effective resolution of AD-related incidents, with thorough root cause analysis and remediation. Ensure lessons learned from incidents are documented and used to improve future operations. Automation & Operational Excellence: • Champion the automation of identity operations: provisioning, deprovisioning, access review, and reporting using PowerShell, Terraform, or Infrastructure-as-Code (IaC)., • Standardize and document directory and identity management processes, ensuring global consistency and auditability., • Implement and maintain advanced backup/restore and monitoring solutions (e.g., Veeam, SCOM Azure Monitor) for directory services. Stakeholder Management & Collaboration: • Act as the primary liaison between IT, security, business units, and external vendors for all AD & Entra-ID matters., • Lead cross-functional projects from requirements gathering through deployment and post-launch support, using agile project management methodologies., • Conduct regular stakeholder briefings, status updates, and educational sessions to drive adoption, awareness, and alignment. Documentation, Training & Team Development: • Develop and maintain comprehensive, current technical documentation, runbooks, and knowledge bases for all directory operations., • Train, mentor, and upskill internal IT teams and key business partners on identity management principles, security hygiene, and operational excellence., • Foster a culture of innovation, process improvement, and excellence within the team and across the IT landscape Your profile: Technical Experience • 8+ years of hands-on experience with Microsoft Active Directory and Microsoft Entra-ID (Azure AD) in large, complex, multinational environments., • Proven expertise in designing, deploying, securing, and maintaining hybrid/on-prem/cloud identity solutions., • Advanced scripting/automation experience (PowerShell a must; Terraform, Bicep, Azure CLI a strong plus)., • Deep understanding of access management, MFA, SSO, conditional access, federation (e.g., ADFS), RBAC, Zero Trust, and PAM., • Experience with Windows Server platforms, virtualization (Hyper-V, Azure Stack HCI / Azure Local), and enterprise networking., • Familiarity with identity lifecycle management, backup, disaster recovery, monitoring, and audit solutions (e.g., Veeam, SCOM, Azure Monitor)., • Experience with compliance-driven environments and security frameworks. Education & Certifications: • Master’s degree in Computer Science, Engineering, or related field (or equivalent professional experience)., • Relevant certifications strongly preferred:, • Microsoft Certified: Identity and Access Administrator Associate, • Microsoft Certified: Security, Compliance, and Identity Fundamentals, • Azure Solutions Architect Expert or comparable, • ITIL Foundation, • Fluency in English and French required; other languages a plus, • Competency Skills:, • Business sensitivity and customer focus., • Ability to make quick, informed decisions in critical situations., • Strong teamwork and collaboration skills, particularly in international teams., • Risk awareness and proactive risk management., • Results-oriented with a focus on continuous improvement, innovation, and adherence to standards., • Excellent documentation, communication, and knowledge-sharing skills., • A collaborative, positive attitude—fun to work with!

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