Are you a business? Hire hotel restaurante candidates in Barcelona
Descripción de la oferta: Buscamos un recepcionista de NOCHES Y TARDES, que sea capaz de brindar un servicio amable y eficiente a los huéspedes de nuestro hotel, asegurando una estancia agradable desde el momento del check-in hasta el check-out. Además de atender a los huéspedes, el recepcionista de hotel también debe manejar tareas administrativas y de comunicación interna. Responsabilidades Principales: 1. Recepción y Atención al Cliente: -Recibir a los huéspedes de manera cordial y proporcionar información sobre los servicios del hotel. • Realizar el proceso de check-in y check-out de manera eficiente., • Atender llamadas telefónicas y responder consultas de los huéspedes. 2.Gestión de Reservas: • Gestionar y mantener el sistema de reservas del hotel., • Confirmar reservas, modificarlas según sea necesario y gestionar cancelaciones., • Manejo de Pagos y Facturación: 3.Información Turística: • Proporcionar información sobre lugares de interés, restaurantes locales y actividades turísticas., • Facilitar mapas y guías turísticas a los huéspedes. 4.Comunicación Interna: • Coordinar con otros departamentos del hotel para garantizar un servicio fluido., • Informar a la gerencia sobre problemas o situaciones especiales. 5.Manejo de Situaciones Problemáticas: -Resolver problemas y quejas de los huéspedes de manera efectiva y cortés. • Gestionar situaciones de emergencia y notificar a los departamentos pertinentes según sea necesario. 6.Tareas Administrativas: -Mantener registros precisos de la ocupación del hotel y otras estadísticas relevantes. -Realizar tareas administrativas como archivar documentos y completar informes diarios. Requisitos: 1.Experiencia previa en recepción de hotel. 2.Habilidades de comunicación excepcionales. 3.Conocimientos básicos de software de gestión hotelera. 4.Capacidad para manejar situaciones difíciles con calma y profesionalismo. 5.Orientación al cliente y atención al detalle. 6.Disponibilidad para trabajar en turnos rotativos y fines de semana.
About the job ALMAHOTELS, es una Compañía de ámbito internacional cuyo objetivo esencial es el desarrollo de un nuevo concepto hotelero: desde la elección del emplazamiento hasta el cuidado diseño del hotel más la ejecución de un servicio impecable en un marco de discreción y confort. Buscamos buena presencia, trato con clientes directo y experiencia en el sector hotelero., para una jornada de 40h/semanales con inglés y carnet de conducir imprescindibles. Si quieres formar parte de la familia Alma, estas buscando sumar experiencia en Front Office, tienes vocación de anfitrión y conectas con los valores Honestidad y Dedicación será un placer conocerte. 22.000€ Comida o cena incluido Buen ambiente de trabajo Promoción interna Department: Reception About you Dedicación y honestidad Profesionalidad Orientación al servicio y cliente Carnet de conducir Language required: English. The company A 5-minute walk from Passeig de Gràcia metro station, this sophisticated hotel is a 3-minute walk from Gaudi's Casa Milà and 1.5 km from Sagrada Família church. The contemporary rooms come with free Wi-Fi, flat-screen TVs and minibars. Upgraded rooms with city views are individually decorated. Suites add separate living areas, and there's 1 with a balcony. Room service is available. The hotel has a chic restaurant, a cafe/bar and a garden terrace. A spa area features an indoor pool and an exercise room.
Desde Fundación Eurofirms estamos buscando personal de sector hostelería para un hotel/restaurante ubicado en la ciudad de Barcelona Ayudante de cocina: • Ayuda en la preparación de los platos fríos y calientes., • Acondicionamiento de la cocina., • Entre otras tareas propias del puesto de trabajo. Ayudante de camarero/a: • Preparación y acondicionamiento de las zonas de trabajo., • Recogida de comandas., • Servicio de mesa y terraza., • Cobro con TPV ., • Mantener la limpieza y orden en la sala y terraza., • Entre otras tareas propias del puesto de trabajo., • Uniforme negro (pantalón, camisa o camiseta y zapatos). Dependiente/a de cafetería: • Preparación de bebidas frías y calientes., • . Mantener la sala limpia y ordenada., • Cobro en caja. Requisitos: -IMPRESCINDIBLE Certificado de Discapacidad con un grado igual o superior al 33% o IPT. • Experiencia de al menos 6 meses desarrollando tareas iguales o similares a las ofertadas., • Buscamos a una persona resolutiva y responsable., • Valorable residencia cercana al puesto de trabajo. Horario: 40h semanales de martes a domingo. Horario entre las 12:30 y las 23:30 h, varía en función de los días de la semana. Con los descansos establecidos por ley. Salario: 9,39 € brutos/hora. Contrato: inicial por ETT + posibilidad de incorporación a empresa
About the job Job Summary The Guest Experience Supervisor plays a pivotal role in curating memorable, seamless, and personalized experiences for every guest. This position oversees the daily operations of the Guest Experience team, including Concierge and PBX, in accordance with Nobu's global standard of understated luxury and intuitive hospitality. This leader supports staff training and service execution while actively engaging with guests to elevate their journey from arrival to departure. Essential Duties & Responsibilities Lobby Leadership: Maintain a strong, visible presence in the lobby and arrival areas throughout the day. Personally greet, engage, and assist guests, creating a welcoming and elegant atmosphere aligned with the Nobu experience. Service Excellence: Ensure all guest touchpoints, from arrival to departure are executed seamlessly, with thoughtful attention and personalization. Training & Development: Onboard and continuously train team members on luxury service standards, local knowledge, hotel features, and Nobu’s guest engagement philosophy. Operational oversight: Conduct daily briefings to align staff with upcoming arrivals, group movements, and special guest needs. Ensure all areas, the Front Desk, lobby, entrances, and storage areas, are clean, organized, and fully operational. Monitor adherence to key control, safety, and guest privacy standards. Guest Recovery: Proactively handled guest concerns and special requests, resolving issues with empathy and professionalism to ensure satisfaction. Coordination & Communication: Collaborate closely with the Front Office, Housekeeping, and Engineering teams to ensure a cohesive guest experience. Coordinate group movements, luggage handling, transportation requests, and VIP protocols. Administrative Duties: Maintain shift logs, track staff attendance, create maintenance requests, and document service issues as needed. Brand Ambassador: Represent the Nobu brand by consistently delivering a refined, discreet, warm, and culturally aware service style. Lead & Inspire: In the absence of a Front Office Manager, Assistant Manager, or Supervisor, lead and support the FD and Bell teams. Foster a culture of service excellence, attention to detail, and authenticity. Other responsibilities Adhere fully to all hotel and departmental policies, procedures, and operational standards, ensuring a safe, secure, and environmentally responsible workplace. This includes, but is not limited to, proper handling of lost and found items, emergency response protocols, and sustainability initiatives. Participate actively in hotel and departmental meetings, training programs, and informational sessions to stay informed and aligned with Nobu's service culture and operational goals. Maintain consistent and punctual attendance in accordance with hotel standards, recognizing that reliability is essential to both team performance and guest experience. Demonstrate professional, courteous, and respectful conduct toward guests, colleagues, and vendors at all times. This includes appropriate phone etiquette, attentive communication, and a consistently positive attitude. Perform any additional duties or special projects as assigned by leadership, ensuring they align with hotel policies, brand standards, and operational excellence. Department: Public Relations About you Requirements: Education: High school diploma or equivalent required; hospitality-related college education strongly preferred. Experience: Prior hotel experience required, preferably in a luxury or 4–5-star setting. Supervisory experience in guest-facing roles is a plus. Technical Skills: Proficient with computers, hotel systems, and common software (e.g., PMS, MS Office); comfortable using digital tools in daily operations. Communication: Fluent in English with strong verbal and written skills; additional languages highly valued. Additional: Excellent customer service and interpersonal skills, professional presence, attention to detail, basic math proficiency, and the ability to remain composed under pressure. Grooming: All Nobu Hotel Barcelona employees must maintain a well-groomed appearance in line with the company’s standards. (Appearance & Grooming Nobu Hotel Barcelona) Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.
Se precisa incorporar un/a camarero/a con experiencia previa en restaurantes y/o hoteles. Requisitos: • experiencia 1 año como camarero/a, • permiso de trabajo, • Carnet de manipulador de alimentos Ofrecemos: • contrato indefinido, • sueldo según convenio, • turnos rotativos de trabajo (de lunes a domingo, con 2 días de descanso entre semana) Si estás interesado/a en formar parte de un gran grupo internacional en el que crecer profesionalmente rodeado de un gran equipo, ¡no lo dudes e inscríbete!
About the job Kimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 151 rooms designed to provide the Kimpton experience to our guests. In Kimpton you can: • Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It's those just-you qualities that make it more personal for you, and our guests., • Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one's watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do., • Make it count: As long as we're here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. What's the job? As Commercial Director, you'll use your knowledge of regional trends, actively respond to financial performance, provide strategic direction for the sales teams, and ensure achievement of Kimpton Vividora Barcelona short and long term goals. Direct and lead your team to achieve budgeted top-line revenues. Accountable for Sales budget to assure appropriate spend. Act as the hotel ambassador by establishing relationships with the community to increase the hotel's exposure. Work tactically with the Director of Revenue Management and Director of Marketing to ensure a strategically symbolic relationship between all disciplines. • Primary point of contact on all sales and marketing issues for the General Manager, Owner, Group Sales Team and Area Commercial Leader, • Developing sales goals and strategies in alignment with the overall business strategy and being responsible for all proactive and reactive (event sales) sales activities as well as for the reservation department, • Analyzing market and economic trends as well as competitors to continuously strengthen the own position in the market, • Point of contact for customers, participating in sales calls to acquire new business and/or close deals, and building long-term, value-based customer relationships, • Developing strong partnerships and collaborations with local and international organizations to further increase brand/product awareness, participating in customer events, and trade shows, • Budget planning and controlling, • Goal setting and performance evaluation of direct team members, as well as coaching and development meetings Your day-to-day • Provide coaching, mentoring, and training to the sales team, continually assessing their strengths and challenges and ensure they are equipped to achieve their targets., • Knowledgeable of competitive set and recommends sales/pricing strategies, service, and product improvements to stay competitive., • Responsible for achieving the Hotel revenue budget for hotel., • Responsible for appropriate identification of key markets and supporting deployment and travel schedule strategies., • Monthly, quarterly, and annual budgets, and forecasting., • Responsible for management of departmental budgets including forecasting monthly expenses and explanation of variances on P&L., • Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales, • Producing and reviewing monthly reports to monitor performance, • Conducting market research to understand customer preferences, industry trends, and competitor strategies. Using this information to inform commercial decisions and stay ahead of the competition. What we need from you • Bachelor's degree in Hotel Administration or Hotel Management, • Minimum of 5 years of sales Experience in senior positions, • An open and proactive mind-set, flexibility and courage to embrace change and to always challenge the status quo in order to optimize processes., • Solution- and result-oriented approach, • Strong communication skills Spanish and English., • Leadership skills to encourage, lead and develop a team by example., • Customer-oriented approach, always focusing on the needs of the guest and the customer, • Knowledge of overall hotel revenue management concepts, processes and strategies, • Financial resource management, ability to analyse profit and loss (P&L) statements, develop operating budgets and revenue targets, forecast and plan capital expenditures, • Ability to adapt rapidly to evolving market dynamics and needs., • Ability to convert vision into specific and tangible actions., • Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity. What to expect from us • Discounted international room rates., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun!, • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count Department: Sales The company Not just in Barcelona’s famed Gothic Quarter, but of it, Kimpton Vividora Hotel fuses a sense of contemporary luxury with the dynamic culture and artistic spirit of this storied City Center neighborhood. A relaxing escape and vibrant hub for locals and discerning travelers alike, our boutique hotel is a home away from home for those seeking to experience Barcelona as insiders. The architecture and design of the spaces accentuate our historic surroundings while plush modern comforts, superlative service and standout amenities can be discovered around every corner. Step outside our doors and the city’s exciting attractions and hidden gems are just a stone’s throw away, waiting to be explored. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count.
¿Quieres formar parte de una empresa innovadora que está transformando el sector de la maquinaria para cocinas profesionales? Somos una startup internacional, con más de 10 años de experiencia en Suecia y presente en España desde 2021. Ofrecemos un servicio integral que combina venta y mantenimiento de maquinaria, consultoría especializada y soluciones digitales avanzadas para la gestión y digitalización de restaurantes. En tan solo 4 años en España, ya trabajamos con marcas líderes como UNOX, Hoshizaki, Moretti Forni, Spidocook y otras, además de colaborar con empresas consolidadas en el mercado como Complet Hotel y Euroline. Lo que buscamos: Buscamos un/a técnico/a de servicio motivado/a y con experiencia en el mantenimiento, instalación y reparación de maquinaria industrial de hostelería: hornos industriales, frigoríficos industriales, cámaras frigoríficas, abatidores, fabricadores de hielo, envasadoras al vacío, cocinas a gas y eléctricas, freidoras industriales, lavavajillas profesionales, etc. 👉 Este puesto NO es de cocinero/a ni de preparación de alimentos. 👉 Se buscan exclusivamente perfiles técnicos con experiencia en electromecánica, refrigeración, electricidad o gas. El candidato/a ideal reúne: Experiencia previa en instalación, reparación y mantenimiento de maquinaria de cocina profesional. Profesionalidad y capacidad para mantener la calma y la cortesía frente al cliente. Excelentes habilidades de resolución de problemas y gestión del estrés. Sólidos conocimientos de electrónica y electromecánica. Interés y curiosidad por aprender más sobre maquinaria de cocina industrial, con ganas de desarrollarse en este ámbito. Buen manejo de herramientas digitales: trabajamos con tablets, sistemas en la nube y Google Calendar para organizar el día a día. Certificaciones como instalador eléctrico, instalador de gas o frigorista no son obligatorias, pero se valorarán positivamente. La empresa ofrece la posibilidad de obtenerlas durante la carrera profesional. Requisitos excluyentes: No se considerarán candidaturas de cocineros/as, ayudantes de cocina ni personal de restauración sin experiencia técnica en maquinaria de hostelería. Lo que ofrecemos: Un entorno dinámico y estimulante, donde la innovación y la tecnología son protagonistas. Formación continua y oportunidades reales de desarrollo profesional. La posibilidad de trabajar con clientes y socios de referencia en la restauración. Integrarse en un equipo joven, ambicioso y orientado al futuro. Condiciones: La retribución se ajusta al convenio, con posibilidad de incremento en función del desarrollo de competencias y responsabilidades del técnico. Más información se proporcionará durante la primera entrevista. Si te identificas con este perfil y quieres impulsar la digitalización en las cocinas profesionales, envíanos tu CV y cuéntanos por qué deberías unirte a nuestro equipo.
About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns., • Monitors employees to ensure performance expectations are met., • Provides feedback to employees based on observation of service behaviors., • Assists in supervising daily shift operations., • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager., • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms., • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels., • Ensures compliance with all restaurant policies, standards and procedures., • Monitors alcohol beverage service in compliance with local laws., • Manages to achieve or exceed budgeted goals., • Performs all duties of restaurant employees and related departments as necessary., • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Encourages employees to provide excellent customer service within guidelines., • Handles guest problems and complaints, seeking assistance from supervisor as necessary., • Strives to improve service performance., • Sets a positive example for guest relations., • Assists in the review of comment cards and guest satisfaction results with employees., • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives., • Uses all available on the job training tools for employees., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Assists servers and hosts on the floor during meal periods and high demand times., • Recognizes good quality products and presentations., • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
¡Esta puede ser una gran oportunidad para ti! Como Cocinero, tendrás la oportunidad de formar parte de nuestro equipo ubicado en Berga, España. Serás responsable de la preparación y presentación de platos deliciosos y de alta calidad para nuestros clientes. Tus responsabilidades incluirán seguir recetas, preparar ingredientes, supervisar el equipo de cocina, garantizar la limpieza y organización de la cocina, y mantener los estándares de seguridad e higiene alimentaria. Estamos buscando a alguien con al menos 1 a 2 años de experiencia en puestos similares, que posea excelentes habilidades culinarias, creatividad, capacidad para trabajar bajo presión y disponibilidad para trabajar jornada completa. Se requiere formación en cocina o certificaciones relevantes. Ofrecemos un contrato temporal con posibilidad de indefinido, jornada completa y un salario según convenio, y 14 pagas ¿Qué valoramos en tu perfil? • Experiencia previa en cocinas de hoteles, restaurantes o servicios de catering., • Conocimientos en técnicas de cocina y emplatado., • Capacidad de organización y agilidad en servicios con alto volumen de trabajo., • Rigor en la manipulación de alimentos y cumplimiento de protocolos sanitarios., • Actitud profesional, responsabilidad y buen trabajo en equipo. ¿Qué ofrecemos? • Jornada completa - 40 horas semanales, • Remuneración según convenio, 14 pagas, • incorporación Inmediata, • Contrato estable Una oportunidad real para mostrar tu talento, trabajar en entornos de alto nivel y formar parte de experiencias únicas.
About the job Principal Responsibilities / Position Purposes: The Night Manager acts as the senior leader on duty overnight, responsible for ensuring all hotel operations run smoothly and securely during the night. This role provides hands-on leadership across departments, supervises the night HSK (Housekeeping) team, and guarantees service continuity through close coordination with day teams. The Night Manager ensures guest experience excellence, compliance with health and safety regulations, and operational readiness for the following day. ESSENTIAL FUNCTIONS 35% Night Operations Oversight & Cross-Department Coordination · Supervised all overnight hotel operations, including the Front Office, housekeeping, F&B closing procedures, Engineering, and Security. · Lead the nightly handover to ensure all incidents, guest requests, and maintenance issues from all departments are documented and communicated to the day team. · Ensure proper closure and reconciliation of all F&B outlets in collaboration with department heads. · Monitor and resolve guest incidents or emergency in real time. 20% Housekeeping Supervision & Standards · Oversee the nightly performance of the HSK team and its task completion. · Conduct a weekly walkthrough with the HSK Manager to review cleanliness standards and operational issues. · Validate the proper turnover of guest rooms, public areas, and linen inventory during the night shift. 15% Guest Experience and security · Ensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution. · Coordinate with Security to monitor access control, CCTV, and general hotel safety. · Handled VIP arrivals/departures and special guest requests during the night. 15% Property Walkthrough & Quality Control · Perform nightly walkthroughs of all hotel areas, noting operational, maintenance, or cleanliness issues. · Complete daily Duty Manager reports including handovers, observations, and security checks. · Collaborate with the Quality and Engineering teams to ensure deficiencies are addressed promptly. · Review the proper disposal and handling of waste and garbage, to ensure compliance with hygiene standards, recycling protocols, and designated pick-up times. 10% Emergency & Incident Management · Act as the primary point of contact in emergency: fire alarms, guest health situations, power outages, or security issues. · Lead crisis protocols and document all relevant actions taken when needed. 5% Team Leadership & Training · Provide guidance and real-time coaching to night staff across departments. · Support training and development initiatives by observing performance and reinforcing the Nobu values and service ethos. SUPPORTIVE FUNCTIONS · Ensure nightly handovers are accurate, detailed, and ready to be reviewed in the morning. · Participate in audits and continuous improvement initiatives. · Support the implementation of digital tools and SOP updates during night hours. Corporate Goals · Ensure KPI targets are met for guest satisfaction, health & safety compliance, and inter-departmental communication. · Contribute to the achievement of BSS performance standards. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following competencies and be able to demonstrate the ability to perform the essential functions of the role, with or without reasonable accommodation: Bilingual communication skills in Spanish and English, both verbal and written. Demonstrated leadership skills with the ability to motivate and support cross-departmental teams. Ability to work independently and make sound decisions under pressure or in emergency situations. Professional demeanour, punctuality, and high ethical standards. Strong organizational skills with keen attention to detail. Ability to maintain confidentiality of guest, team, and property information. Proactive and solution-oriented mindset to continuously support and elevate the brand. Familiarity with Opera PMS or similar hotel management systems is a plus. Department: Reception About you QUALIFICATIONS Education: Bachelor’s degree in hospitality management, tourism, or a related field preferred. Equivalent experience in night operations leadership may be considered in lieu of formal education. Experience: Minimum 2 years in a leadership or supervisory role within hotel night operations or the front office. Prior experience as a Night Auditor, Night Supervisor, or Duty Manager is highly valued. Language required: English. Spanish is a plus The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.
Se precisa cocinero/a para turnos rotativos (Desayunos, Comidas y cenas) para el restaurante Botanic del hotel Acta City 47, situado en Calle Nicaragua 47 (Junto a la estación de Sants). Los turnos, pese a que son rotativos, son siempre seguidos. Nunca hacemos turnos partidos.
About the job Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. Actualmente, nuestro portofolio cuenta con más de 271 hoteles con presencia en más de 20 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la Felicidad? Buscamos un/a Maître para nuestro Hotel 5* ubicado en Barcelona. ¿De qué serás responsable? • Gestión y coordinación operativa del área de restauración, del servicio de restaurante (coordinando al personal de servicio, asegurando que los clientes reciban una atención de calidad y manteniendo el flujo eficiente durante las horas de comida), • Seguimiento del cumplimiento de las normativas, • Resolución de problemas, en situaciones difíciles, como quejas de clientes o problemas en el servicio, buscando soluciones de manera diplomática y eficiente, • Organización de eventos especiales, como cenas privadas o celebraciones ¿Qué buscamos? • Experiencia mínima de 2 años en el puesto o muchos años como camarero avanzado., • Conocimientos específicos en gastronomía y eventos., • Nivel Bilingüe de inglés alto y valorable segundo idioma., • Formación en restauración, turismo o similar. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc). Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta. Department: F&B service Language required: Spanish. The company Somos una cadena de establecimientos de 4* y 5* con ubicaciones estratégicas en las ciudades más importantes entre las que se encuentran las principales capitales. Actualmente, contamos con más de 200 hoteles que operan bajo nuestras distintas marcas entre las que se encuentran Eurostars Hotels, Aurea Hotels, Exe Hotels, Ikonik Hotels y Crisol Hotels. Recorrer las instalaciones de cualquiera de nuestros hoteles significa descubrir un universo de espacios de cuidado interiorismo y mimada decoración, donde vanguardismo y tradición se funden para dar lugar a establecimientos cálidos y acogedores. En ellos, nuestros huéspedes sienten el confort del propio hogar, sin renunciar a las ventajas y comodidades de las más modernas instalaciones y los equipamientos tecnológicos de última generación.
Asistente de Mantenimiento – Four Points by Sheraton Barcelona Diagonal 🌟 Únete a nuestro equipo y ayuda a que todo funcione a la perfección 🌟 En el corazón de Barcelona, en el vibrante barrio de Poblenou, se encuentra el Four Points by Sheraton Barcelona Diagonal, un hotel con 154 habitaciones, 12 plantas, un restaurante con cocina mediterránea y un equipo excepcional que trabaja cada día para ofrecer la mejor experiencia a nuestros huéspedes. Buscamos un Asistente de Mantenimiento que apoye en el correcto funcionamiento de nuestras instalaciones. Si te apasiona el mantenimiento hotelero, la eficiencia operativa y el trabajo en equipo, ¡esta es tu oportunidad! 🔧 Tus funciones principales serán: • Realizar operaciones de mantenimiento preventivo para mantener el edificio en óptimas condiciones, incluyendo equipos, sistemas de refrigeración, calderas, tratamiento de aguas y sistemas eléctricos., • Efectuar reparaciones básicas de electricidad, fontanería, climatización y mantenimiento general., • Mantener en buen estado las habitaciones, espacios públicos, salones de reuniones, restaurante, cocina y gimnasio, garantizando la satisfacción de los huéspedes., • Cumplir con las regulaciones de las instalaciones y los estándares de seguridad., • Colaborar en servicios adicionales como pintura, pequeñas renovaciones y sustitución de mobiliario o equipos., • Revisar y atender alarmas o incidencias reportadas., • Apoyar en la supervisión de trabajos de proveedores externos, asegurando calidad y plazos. 🔍 Requisitos: • Experiencia mínima de 3 años en mantenimiento, preferiblemente en el sector hotelero., • Conocimientos básicos de electricidad, fontanería, climatización y mantenimiento preventivo., • Habilidad para resolver problemas y atención al detalle., • Actitud proactiva, capacidad de organización y trabajo en equipo., • Compromiso con la seguridad y la satisfacción del cliente. 🌟 Ofrecemos: • Formar parte de Marriott International, una de las cadenas hoteleras más reconocidas del mundo., • Entorno colaborativo y dinámico., • Formación continua y oportunidades de desarrollo profesional., • Participación en la mejora de nuestras instalaciones. 📌 Postúlate hoy y sé parte de la familia Four Points by Sheraton Barcelona Diagonal.
About the job JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy., • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details., • Adheres to all standards, policies, and procedures., • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill., • Manages group room blocks and meeting space for average to large-sized assigned groups., • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions., • Uses his/her judgment to integrate current trends in event management and event design., • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event)., • Participates in customer site inspections and assists with the sales process as necessary., • Performs other duties as assigned to meet business needs., • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees., • Empowers employees to provide excellent customer service., • Sets a positive example for guest relations., • Coordinates and communicates event details both verbally and in writing to the customer and property operations., • Makes presence known to customer at all times during this process., • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales., • Follows up with customer post-event., • Responds to and handles guest problems and complaints., • Uses personal judgment and expertise to enhance the customer experience., • Stays available to solve problems and/or suggest alternatives to previous arrangements., • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement., • Interacts with guests to obtain feedback on product quality and service levels., • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback., • Leads formal pre-event and post-event meetings for average to large-sized assigned groups., • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups., • Up-sells products and services throughout the event process., • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees., • Observes service behaviors of employees and provides feedback to individuals and/or managers., • Assists in the development and implementation of corrective action plans., • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution., • Works with the property staff and customers to address operational challenges associated with his/her group., • Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Secretary / Executive Assistant Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
🌟 Forma parte de nuestro equipo de Alimentos & Bebidas En el Four Points by Sheraton Barcelona Diagonal, ubicado en el barrio de Poblenou, contamos con tres puntos de servicio gastronómico (Gastrobar, Banquetes y Room Service) y buscamos un/a Camarero/a de Restaurante con pasión por la hospitalidad y el arte de servir. 🍽️ Tus principales funciones serán: • Atender a nuestros huéspedes en Gastrobar, eventos de banquetes y servicio a la habitación., • Brindar un servicio cálido, profesional y atento en todo momento., • Asesorar en la elección de platos, vinos y cócteles, transmitiendo cercanía y conocimiento., • Apoyar en la correcta organización de mesas, montaje de banquetes y coordinación de pedidos., • Colaborar con el resto del equipo para asegurar una experiencia ágil y de calidad. 🔍 Requisitos: • Experiencia previa en hostelería/restauración (se valorará experiencia en hoteles)., • Castellano imprescindible, inglés fluido; un tercer idioma será un plus., • Flexibilidad horaria para turnos rotativos., • Actitud positiva, orientación al servicio y compromiso con la excelencia. 🌟 Lo que ofrecemos: • Contrato de 40 horas semanales., • 30 días de vacaciones + 14 festivos al año., • Descuentos exclusivos en hoteles y restaurantes de Marriott International en todo el mundo., • Entorno dinámico y multicultural., • Formación continua y posibilidades reales de desarrollo profesional en una de las cadenas hoteleras más reconocidas del mundo. 📌 Únete a Four Points by Sheraton Barcelona Diagonal y sé parte de nuestra familia Marriott.
About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Key Responsibilities ·Guest experience: Ensure guests are greeted upon arrival ad make time to interact effectively with guests. ·Assist Guests during check-in and check-out, including phone interaction and face-to-face interaction. ·Assist Guests with questions, directions, event schedules, and other information regarding their stay. ·Respond appropriately to guest complaints, solicit feedback, and build relationships to drive continuous improvement in guest satisfaction. ·Being pro-active in getting things done and exceeding expectations of both guests and colleagues where possible ·Employ attention to detail to ensure the security of guest room access ·Health Safety & Security: Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety. ·Familiarise yourself with emergency and evacuation procedures. Requirements ·Proven experience as a receptionist or in a similar role. ·Fluency in Spanish and English. ·Excellent communication and interpersonal skills. ·Ability to work flexible hours, including evenings, weekends, and holidays. Benefits • Competitive salary., • Private insurance., • Training and development., • Employee discounts in Miiro Hotels., • Uniforms and Laundry Service. If you are passionate about providing exceptional service and creating memorable experiences, we invite you to apply for the Host position. Join our team and contribute to a work culture that values excellence, respect, and teamwork.
El trabajo consiste en promocionar nuestros productos mediante visitas concertadas y puerta fría a restaurantes y hoteles. Producto exclusivo y demandado. sueldo+comision
About the job Como Maitre, serás responsable de gestionar y organizar las actividades y servicios de un establecimiento de F&B del hotel (restaurante, salón, servicio de habitaciones, etc.) en el esfuerzo continuo del hotel por ofrecer un servicio excepcional a los huéspedes y rentabilidad financiera. ¿Qué tendrás que hacer? Gestionar las operaciones diarias, garantizando los procesos y procedimientos relacionados con la preparación de los productos, la calidad y el servicio y el cumplimiento de las normas y estándares Organizar, coordinar y asignar las actividades, tareas y turnos del personal. Supervisar el servicio del equipo de F&B Asegurarse de que los miembros del equipo conocen y ofrecen los diferentes productos y servicios disponibles del hotel. Asegurarse de que toda la información comunicada por el dept.comercial del hotel es recibida y ejecutada por el equipo. Trabajar en la planificación del menú de acuerdo con los criterios de calidad de la empresa. Supervisar el montaje de las salas del hotel en la organización de eventos, organizando la disposición de las salas Mantener un contacto directo y frecuente con los huéspedes. Demostrar un excelente conocimiento de los huéspedes frecuentes prestando atención a sus preferencias. Gestionar y controlar los comentarios, sugerencias y quejas de los huéspedes, creando y ejecutando planes de acción. Desarrollar e implementar procedimientos para gestionar la calidad del área Identificar oportunidades para incrementar los ingresos del Departamento de F&B (Upselling) Controlar los gastos en todas las áreas y participar en la preparación del presupuesto del departamento. Reclutar, entrevistar y formar al equipo. Supervisar, comentar y reconocer el rendimiento y el desarrollo del equipo Garantizar el cumplimiento de las normas de salud, seguridad, higiene y concienciación sobre el alcohol. ¿Qué buscamos? 2-3 años desarrollando funciones similares Formación profesional en hostelería/F&B. Idioma local (español) y del inglés. Conocimiento de programas informáticos (Microsoft Office, TMS, etc.) y del sistema POS. Dotes de organización y liderazgo. Conocimiento comercial y capacidad de venta. Habilidades interpersonales y de comunicación. Capacidad para reconocer y resolver problemas ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: F&B service The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
En SB Hotels, con más de 30 años de experiencia en el sector, contamos con 9 hoteles -y dos más en construcción- ubicados en Barcelona, Tarragona, Tierras del Ebro y Madrid. Actualmente buscamos 2º Maitre con formación en hostelería para nuestros Hoteles de 4* en Barcelona y Sant Feliu de Llobregat. En dependencia directa del Jefe de sala participará de un proyecto multidisciplinar, de dar servicio a restaurante, room service y eventos. Su principal misión será apoyar al Jefe de sala en la planificación, organización y coordinación de las personas que conforman el departamento, y el control y evaluación de todas las actividades de prestación de servicio de alimentos y bebidas coordinando cocina y sala. ¿Cuáles serán tus funciones? · Planificar y organizar junto con el Jefe de Sala el servicio de restaurante y bar. · Organizar los recursos necesarios para la correcta prestación del servicio, dotándolo de una estructura eficiente. · Determinar el equipo de camareros y los turnos de trabajo. · Apoyar en la gestión del aprovisionamiento y la relación con los proveedores, por delegación del Jefe de Sala. · Supervisar la decoración y la ambientación de la sala para conseguir crear un entorno confortable y una imagen acorde con el tipo de servicio que ofrecemos. · Definir los procesos a seguir antes, durante y después del servicio, y da las instrucciones necesarias para asegurar la atención al cliente, los niveles de calidad y los resultados económicos deseados. · Asesoramiento al cliente en aspectos gastronómicos, así como sobre la oferta de servicios disponibles cerca del establecimiento. · Venta de los servicios del establecimiento. · Desarrollar una estrategia de comunicación para informar, promocionar y vender los servicios del establecimiento, teniendo en cuenta las necesidades del destinatario juntamente con el Responsable de Restauración y siguiendo criterios de cadena y corporativos. · Controlar el cobro del servicio. ¿Que requisitos son imprescindibles para la vacante? -Experiencia de al menos 2-3 años en el sector y funciones similares en hoteles. Experiencia en gestión de equipos. Experiencia en cuanto al control del buen funcionamiento de la sala y cumplimiento de los estándares generales de calidad con apoyo constante del Jefe de Sala Residencia en provincia del puesto vacante. Imprescindible nivel alto de inglés y se valorarán otros idiomas. ¿Qué beneficios ofrecemos? Oportunidad de desarrollo profesional en empresa en expansión. Formación inicial en el puesto de trabajo Formación continua durante el año Entrega de Uniforme Posibilidad de comer en el centro Turnos seguidos y rotativos. 30 días de vacaciones. 2 días de descanso semanal, ocasionalmente en fin de semana.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Restaurant Manager to join the opening team at SLS Barcelona. Under the guidance of the Head of Bars & Restaurants, the Restaurant Manager directs the operations of the Food & Beverage outlets within the hotel. The Restaurant Manager assures the restaurant’s service is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Manage and oversee the entire restaurant operation. Ensure the food & beverage concept of the restaurant is well executed and expectations of guests and the team are accomplished whilst continually looking for areas to improve. Continually update service offerings in line with trends and guest expectations. Manage food & beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. Ensure service and other standards according to SOPs are adhered to. Ensure cash handling procedures are followed and all stock items are managed. Ensure that the food & beverage team is continually trained in product and menu knowledge. Oversee the preparation and presentation of food & beverages to meet set standards. Oversee staff training and carry out on-the-job training where required. Ensures that regular, on-going communication occurs in the restaurant. Contributes to the hiring process, conduct performance appraisals, and make personnel-related decisions. Ensures that food and beverage products are of the highest quality and presented effectively. Supports the Head of Bars & Restaurants in various administrative tasks, including departmental reports and strategic planning. Establishes clear expectations and holds the food and beverage team accountable for exemplifying desired service standards. Facilitates the integration of new hires into the department through orientation programs and tailored training initiatives to enable successful job performance. Qualifications What we are looking for... Degree with emphasis in Hospitality/Restaurants management. +3 years experience in hospitality within hotels/restaurants with high volume of food & beverage operations in a management role. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: F&B Management The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Sunset Hospitality Group es un grupo multinacional líder en hospitality, con una amplia cartera de hoteles y complejos turísticos, restaurantes, beach clubs, clubes nocturnos, gimnasios y mucho más. SHG gestiona más de 81 establecimientos en 25 países con el compromiso de ofrecer experiencias de hospitality auténticas y diversas. ¿Te desenvuelves bien en un entorno dinámico y colaborativo? Únete a nosotros en Hotel METT Barcelona como Técnico de Mantenimiento (Carretera de Vallvidrera al Tibidabo 83-93), donde tu dedicación y pasión serán celebradas y recompensadas. ¿Por qué unirte a nosotros? Ser parte de un proyecto de apertura: Hotel reformado, con una reapertura este verano. Compensación Competitiva: Disfruta de un salario competitivo. Oportunidades de crecimiento profesional: Disfruta de las oportunidades de desarrollo y promoción profesional junto a una formación excepcional. Entorno de trabajo dinámico: Colabora con un equipo apasionado y comprometido con el desarrollo del personal. Tus funciones: -Inspeccionar equipos y sistemas, diagnosticar incidencias y realitzar las reparaciones correspondientes. -Tareas de conservación y mantenimento preventivo para garantir que el hotel opere de manera segura y eficiente en todo momento. -Solucionar problemas e identificar áreas de mejora para maximizar el rendimento de las instalaciones. -Mantener un entorno seguro y saludable compliendo con las políticas y procedimentos de seguridad correspondientes. -Supervisar y mantener las infraestructuras y los sistemas de las instalaciones. -Completar las tareas asignadas dentro de los terminos establecidos. -Detectar errores en las bombas, calderas, agua caliente, refrigeradores de agua entre otros. -Realizar todo el trabajo de mantenimento mecánico en las habitaciones o áreas públicas. Lo que buscamos: Mínimo seis meses de experiencia en un puesto similar Buena actitud, responsabilidad y atención al detalle Disponibilidad para turnos rotativos y tareas repetitivas Capacidad para trabajar en equipo y mantener comunicación profesional
Únete a un hotel boutique en el corazón de Barcelona, conocido por su diseño cuidado y una oferta gastronómica de excelencia. Buscamos un/a Cocinero/a apasionado/a y con experiencia en entornos exigentes, dispuesto/a a formar parte de un equipo profesional y comprometido. ¿Qué buscamos? • Experiencia previa: Entre 2 y 3 años como cocinero/a., • Conocimientos específicos: Haber trabajado previamente en un restaurante gastronómico., • Idiomas requeridos: Nivel avanzado de castellano., • Disponibilidad inmediata: Incorporación lo antes posible., • Documentación en regla: Permiso de trabajo en España y número de seguridad social (imprescindible para candidatos/as extranjeros/as). ¿Qué ofrecemos? • Contrato indefinido: Jornada completa de 40 horas semanales., • Salario competitivo: Salario bruto anual entre 22.000 € y 24.000 €, equivalente a un salario neto mensual aproximado de 1.387 € a 1.593 € (12 pagas al año)., • Turnos mixtos: Combinación de turnos partidos y seguidos:Turnos seguidos: 15:30-23:30., • Turnos partidos: 11:30-16:00 y 20:30-23:30., • Descanso rotativo: Dos días consecutivos de descanso por semana., • Ambiente profesional: Forma parte de un entorno exclusivo y exigente, ideal para quienes desean crecer en su carrera culinaria.
Supervisor/a limpieza Sobre nosotros Olala Homes es una empresa de gestión inmobiliaria y hospitalidad habilitada por tecnología, de rápido crecimiento, con sede en Barcelona. Formamos parte de un grupo de hospitalidad que gestiona más de 1200 alquileres de corta estancia, hoteles y otros alojamientos únicos, así como 10 restaurantes, en varios países de Europa, Asia y Oriente Medio. Nuestra misión es brindar a nuestros huéspedes experiencias únicas de hospitalidad mientras promovemos una forma eficiente y sostenible de viajar con estilo. Desde nuestros inicios en 2014, hemos expandido nuestras operaciones a 17 ciudades y estamos en camino de seguir creciendo en diferentes mercados a nivel mundial, ofreciendo a los viajeros alojamientos inteligentes/digitales y con estilo, junto con un servicio de alto nivel. Responsabilidades • Supervisión e Inspección de limpieza y montaje de apartamentos turísticos, • Utilizar aplicaciones en el móvil para reportar problemas y revisar los apartamentos., • Reponer materiales necesarios que hagan falta, como menaje, entre otras cosas, • Garantizar la calidad de la limpieza hecha por nuestro equipo, • Conocimiento de material de limpieza para hoteles, • Coordinación y contacto con departamento de atención al cliente, • Don de gente, ya que vas a hacer la supervisión de personal de limpieza, paciencia para enseñar e instruir. Se requiere • Experiencia en hoteles / alojamientos turísticos, • Informática a nivel usuario, • Buena presencia, • Disponibilidad inmediata, • Condiciones laborales: 40 horas, • lunes a viernes (fines de semana rotativos) Requisitos • Disponibilidad Horaria de 40 h semanales, • CARNET DE CONDUCIR (B), • Atención al detalle, • Resolución de problemas, • Capacidad de comunicación, • Organización, • Apasionado, proactivo, práctico, dinámico y enérgico, • Diversidad y sostenibilidad En Olala Homes, nos enorgullecemos de cultivar un entorno de trabajo vibrante e integrador que celebra la individualidad y la diversidad. Creemos que son activos inestimables que alimentan la innovación, fomentan la creatividad e impulsan nuestro éxito general. Además, creemos en la adopción de medidas para reducir el impacto de nuestra empresa en el medio ambiente. Esto incluye la aplicación de prácticas de eficiencia energética y la participación en proyectos comunitarios que promuevan la preservación cultural, entre otras acciones. ¡Esperamos recibir su solicitud!
About the job Localidad: Sant Just Desvern Provincia: Barcelona País: España Perfil: RESTAURACIÓN Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Tienes ganas de formar parte de una empresa reconocida en el sector hotelero? ¿Te apasiona el mundo de los hoteles y quieres formar parte de una cadena en expansión? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Maître para nuestro hotel Sercotel Porta situado en Sant Just Desvern, y donde tus principales funciones serán: • Brindar una cálida bienvenida a los huéspedes y proporcionar información detallada sobre los servicios del hotel, • Supervisión y coordinación de los diferentes servicios del departamento, desayunos, restaurante, cafeteria, Room Service., • Garantizar la satisfacción y fidelización de clientes y comensales, ofreciendo un servicio de gran calidad., • Organizar los recursos necesarios para la correcta prestación del servicio, dotándolo de una estructura eficiente, • Definir los procesos a seguir antes, durante y después del servicio, y da las instrucciones necesarias para asegurar la atención al cliente, los niveles de calidad y los resultados deseados por la compañia., • Realización de pedidos según ocupación, control de consumos, recepción de pedidos y realización de inventario mensual., • Control de calidad de los productos y servicio ofertado., • Seguimiento y control del mantenimiento y limpieza, • Buena gestión y control del Manuel de APPCC ., • Gestión y supervisión de caja diaria., • Fomentar el upselling., • Asesoramiento al cliente en aspectos gastronómicos, así como sobre la oferta de servicios disponibles cerca del establecimiento., • Participar, velar y asegurar, según las responsabilidades y funciones de su puesto de trabajo, el cumplimiento del Sistema de Compliance Penal. Requisitos ¿Qué necesitas para aplicar? • Formación en Hostelería o Restauración., • Experiencia de al menos 2 años como Responsable de Sala, Maître o 2ª Maître (valorable experiencia en hoteles)., • Conocimientos del Pack Microsoft Office y manejo de TPV., • Idiomas: indispensable castellano e inglés (valorable el conocimiento de otros idiomas)., • Tener orientación al cliente, don de gentes y empatía. Así, como proactividad y motivación por la hostelería., • Persona organizada, responsable y con habilidad en la gestión de equipos. Se ofrece Inscríbete y descubre lo que Sercotel te puede ofrecer: • Contrato indefinido a jornada completa (40hs)., • Turnos rotativos según eventos del hotel, • Buen clima laboral e incorporación a un gran equipo de trabajo dinámico y profesional., • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel, • Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: F&B service Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
Buscamos a dos friegaplatos con incorporación inmediata para HOY en un restaurante y un hotel en Sitges hasta el viernes, con posibilidad de dar continuidad. De 13h a 17h De 16h a 24h Salario: 11,40€ brutos/h diurna, y 14,20€ brutos/h nocturna Contrato FD Posibilidad de trabajar toda la temporada Imprescindible experiencia y trabajar con grande volumen de trabajo Residencia en Sitges, o vehículo para desplazarse
About the job JOB SUMMARY Responsible for the operation of the club lounge, ensuring that the highest levels of hospitality and service are provided. Areas of responsibility include guest and employee engagement, and human resources. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Maintains condition of the club lounge and orders supplies and equipment. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Operations and Management of the Club Lounge • Ensures that all company standards are being maintained in each area of the club lounge., • Ensures all team members meet or exceed all brand requirements., • Supervises all areas of club lounge operations in the absence of Room Operations management., • Maintains working condition of club lounge equipment and orders supplies as necessary., • Promotes both Guarantee of Fair Treatment and Open Door policies., • Ensures employees have the proper supplies and uniforms., • Understands night audit procedures and being able to comprehend and utilize reports as necessary., • Understands and complies with loss prevention policies and procedures., • Opens and closes Front Desk/ Housekeeping shifts and ensures completion of assigned shift checklist and other duties., • Provides a safe working environment in compliance with OSHA/MSDS., • Coordinates with Food and Beverage to support lounge operations., • Complies with all corporate accounting procedures., • Performs required annual quality audit. Supporting the Management and Development of Club Lounge Team • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling against guest and hours/occupied room goals., • Sets clear performance expectations with club lounge employees., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Coordinates customer group requests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests’ ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities • Trains staff and monitors adherence to all relevant policies and procedures., • Communicates performance expectations employees in accordance with job descriptions for each position., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Ensures that all relevant training is provided to employees in a timely fashion., • Assists in performing the payroll function., • Oversees daily shift operations and ensures compliance with all policies, standards and procedures., • Takes proactive approaches when dealing with employee concerns. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
Por ampliación de la sociedad necesitamos incorporación a equipos ya existentes las plazas de cocinero para restaurantes dentro de instalaciones de hoteles
📣 Buscamos Captadores de Clientes / Repartidores de Flyers – ¡ÚNETE A NUESTRO EQUIPO! ¿Tienes don de gentes, eres presentable y sabes comunicar con seguridad? En nuestros restaurantes buscamos personas dinámicas y responsables para atraer nuevos clientes y repartir flyers en zonas estratégicas de Barcelona (cerca de hoteles, puntos turísticos, calles transitadas…). 💼 Tu misión : ✔ Repartir flyers en puntos clave ✔ Informar con entusiasmo a los turistas sobre nuestros restaurantes ✔ Convencerles de venir a disfrutar de nuestra experiencia gastronómica 🎯 Lo que ofrecemos : ✅ 10 % a 15 % de comisión por cada ticket generado ✅ Horarios flexibles ✅ Oportunidad de trabajar en un entorno dinámico ✅ Excelente ambiente de trabajo 📌 Requisitos : – Ser una persona seria, puntual y con buena presencia – Hablar inglés es obligatorio (otros idiomas son un plus: francés, italiano, alemán, árabe…) – Saber comunicar con simpatía y energía – Se valorará experiencia previa en promoción o ventas ¿Interesado/a? ¡Escríbenos ya y empieza a formar parte de una experiencia única!
About the job Planificar y organizar el servicio de restauración y bar, coordinando la cocina con la sala. Dirigir y supervisar el servicio de mesas, asegurando un servicio de calidad y la satisfacción de los clientes. Asesorar al cliente en aspectos gastronómicos, así como sobre la oferta de servicios disponibles cerca del establecimiento (comercios, cines, espectáculos, etc.). Gestionar el personal de sala, garantizando su formación y desarrollo profesional. Controlar los costes de explotación de la sala, velando por la rentabilidad del negocio. Representar al restaurante ante los clientes y proveedores. Department: F&B kitchen About you Formación en hostelería y restauración, o experiencia equivalente. Experiencia mínima de 5 años en un puesto similar. Conocimientos de gastronomía y enología. Habilidades de liderazgo y gestión de equipos. Habilidades de comunicación y atención al cliente. Capacidad de trabajo bajo presión. Beneficios: Salario competitivo. Contrato indefinido. Jornada completa. Dos días de descanso semanales. Formación continua. Oportunidad de desarrollo profesional. Horario: De lunes a domingo, con turnos rotativos. Ubicación: Barcelona, España. Otros datos: Se valorará positivamente el dominio de idiomas extranjeros. Se requiere disponibilidad para trabajar fines de semana, festivos y a turno partido Languages required: English and Spanish. The company Goût Rouge es un grupo de restauración con sede en Barcelona creado y dirigido por nuestro chef Romain Fornell quien, a través de nuestros diferentes espacios, os llevara a un viaje culinario lleno de color y sabor. Un viaje en el que contamos la historia de nuestro chef Romain, nacido en Francia, pero establecido en Barcelona desde hace mas de 20 años. Nuestros restaurantes en Barcelona son: *Caelis (gastronómico, estrella Michelin) y Caelis Privé (la sala privada de Caelis) *La Plassohla (restaurante de tapas) *Rooftop Ohla Barcelona (rooftop bar, cocktails y tapas) (Estos tres espacios están ubicados en el hotel Ohla Barcelona) *Casa Tejada (bistrot, tapas y oyster bar, al lado del Turo Park) *Café Turo (restaurante de tapas y menú, frente al Turo Park) *Tejada Mar (nuevo restaurante frente al mar, a bajo del Hotel W) *Azul Rooftop Barceloneta (en frente del hotel W)
En Grupo San Telmo buscamos incorporar a un/a limpiador/a con experiencia en entornos de hostelería, con compromiso, responsabilidad y atención al detalle. Funciones principales: Limpieza diaria de zonas comunes del restaurante: sala, barra, baños y accesos. Limpieza y desinfección de superficies de uso alimentario según protocolo (mesas, vitrinas, etc.). Mantenimiento de las zonas exteriores (terraza, cristaleras, accesos). Limpieza puntual de zonas de cocina de acuerdo a las indicaciones del equipo. Control y reposición de materiales de limpieza e higiene (papel, jabón, productos, etc.). Gestión adecuada de residuos y reciclaje. Apoyo a tareas de orden y limpieza según las necesidades del servicio. Requisitos: Experiencia mínima de 1 año en tareas de limpieza en restaurantes, cafeterías u hoteles. Conocimiento de productos de limpieza y buenas prácticas en higiene alimentaria. Capacidad para trabajar de forma autónoma, organizada y eficiente. Buena actitud, puntualidad y compromiso. Oferta de empleo: Restaurante: El Canalla. Ubicación: Calle Major de Sarrià N.º 95 (Sarrià, Barcelona). Incorporación: Inmediata. Tipo de contrato: Indefinido. Jornada: Parcial – 12 horas semanales. Horario: De lunes a sábado, de 10:30h a 12:30h. Salario: 498,71 € brutos mensuales.
Be part of the next generation of global hospitality leaders with a dual-degree master’s that blends academic rigor, immersive experiences, and international exposure. 🎓 Earn a double Master’s degree Graduate with a Master of Science from emlyon business school, accredited by the Conférence des Grandes Écoles, and a Level 7 RNCP certification in Hospitality & Restaurant Management from Institut Lyfe. 🏙️ Study in Lyon, Paris & Las Vegas Gain firsthand insight into three world-class hospitality hubs. From the roots of French gastronomy to the innovation capital of the U.S., each location brings a fresh lens on the global industry. 🇬🇧 100% taught in English With a fully English-taught curriculum, this program is accessible to international candidates from diverse academic and cultural backgrounds. 💰 Scholarships available emlyon and Institut Lyfe offer a range of merit- and need-based scholarships—encouraging talented students from around the world to join the program. What you will learn ✅Master hospitality strategy & operations Understand the core business mechanics behind leading hospitality brands—finance, management, and service excellence. ✅Design tomorrow’s guest experiences Go beyond theory to explore how tech, personalization, and sustainability are redefining the customer journey. ✅Build and position global hospitality brands Delve into lifestyle and luxury positioning strategies used by iconic hotels, restaurants, and experience-driven companies. ✅Engage directly with the industry Apply your learning through hands-on projects, consulting missions, and international field experiences—from Paris to Las Vegas. Course details Who is the course for? This 18-month MSc is designed for ambitious individuals ready to kick-start or deepen their journey in international hospitality. Whether you're transitioning from another field or already have foundational hospitality knowledge, this program offers the tools, exposure, and global insight to help you thrive. 📍 Study in 3 dynamic hubs: From Lyon to Paris and Las Vegas, each location offers a unique industry perspective—ensuring you graduate with real-world insights and an international mindset. 💫 Led by two industry leaders: Learn from top-tier faculty and hospitality experts at Institut Lyfe and emlyon business school—a dual approach blending academic excellence with industry immersion. ⏳ Tailored learning paths: Based on your prior experience, you’ll follow either the Advanced or Accelerated track, ensuring that every student builds a strong, industry-relevant foundation. 🎓 Real experience, real outcomes: Complete a 4–6 month internship and a graduate thesis—essential steps toward launching your career in luxury hospitality, F&B, hotel management, or tourism innovation.
About the job JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example., • Encourages and building mutual trust, respect, and cooperation among team members., • Serves as a role model to demonstrate appropriate behaviors., • Supports all day-to-day operations., • Understands employee positions well enough to perform duties in employees' absence., • Coaches, counsels and encourages employees., • Handles employee questions and concerns., • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager., • Guides daily Front Desk shift operations., • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis., • Develops specific goals and plans to prioritize, organize, and accomplish your work., • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others., • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results., • Strives to improve service performance., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates., • Supervises same day selling procedures to maximize room revenue and property occupancy., • Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention., • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Sets a positive example for guest relations., • Empowers employees to provide excellent customer service within guidelines., • Handles guest problems and complaints seeking assistance from supervisor as necessary., • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process., • Assists in the review of comment cards and guest satisfaction results with employees., • Ensures employees have the proper supplies and uniforms., • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills., • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance., • Provides feedback to individuals based on observation of service behaviors., • Participates in an ongoing employee recognition program., • Conducts training when appropriate., • Participates in the employee performance appraisal process. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner., • Performs all duties at the Front Desk as necessary., • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations., • Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Housekeeping Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
About the job Estamos buscando un cocinero/a talentoso/a y apasionado/a para unirse a nuestro equipo de un prestigioso hotel de 5 estrellas. El candidato ideal tendrá experiencia en cocina de alta gama y será capaz de crear platos excepcionales que deleiten a nuestros huéspedes. Responsabilidades: *Preparar y cocinar platos de alta calidad según los estándares del hotel. *Colaborar con el equipo de cocina para planificar y desarrollar menús innovadores. *Mantener la limpieza y organización de la cocina. *Supervisar y capacitar a los miembros junior del equipo de cocina. *Asegurar el cumplimiento de las normas de higiene y seguridad alimentaria. Number of positions: 2 Ofrecemos: *Salario competitivo y beneficios adicionales. *Oportunidades de desarrollo profesional y formación continua. *Un ambiente de trabajo dinámico y colaborativo. Department: F&B kitchen Requisitos: *Experiencia previa como cocinero/a en restaurantes u hoteles de alta gama. *Conocimiento profundo de técnicas culinarias y presentación de platos. *Excelentes habilidades de comunicación y trabajo en equipo. *Flexibilidad para trabajar en horarios rotativos, incluidos fines de semana y días festivos. Language required: Spanish. The company CON MÁS DE 25 AÑOS DE EXPERIENCIA EN EL SECTOR, LA CADENA HOTELERA ANIMA HOTELS TIENE EL PROPÓSITO DE CREAR UNA RED DE ESPACIOS QUE RESPONDAN A UNA VISIÓN HONESTA, AUTÉNTICA Y ORIGINAL DENTRO DEL UNIVERSO HOTELERO.