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WHO WE ARE Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. MISSION OF THE ROLE We are seeking an experienced team leader with a native/bilingual level in English to join our team in Konecta Barcelona! RESPONSIBILITIES Management, planning, and coordination of the team Reporting on service level agreements, key performance indicators, etc. Motivating and coaching the team to help them achieve objectives Monitoring qualitative and quantitative targets REQUIREMENTS Experience as a team leader in a BPO or very similar environments. Native or bilingual knowledge of the English language. Strong results- and goal-oriented mindset Availability to work full time and in our offices in Barcelona WE OFFER A permanent contract A multicultural and positive environment A modern and pleasant workplace in an exceptional building with sea views Company health insurance Training opportunities throughout the year, as we aim to support our talents in their professional development Our offices are located in Barceloneta: Barceloneta (Metro L4) / Estació de França (Rodalies) / Ciutadella - Vila Olímpica (Metro and Tram T4) We are a company committed to equal opportunities for women and men, and we firmly promote equity across all our positions.

We are seeking an experienced team leader with a native/bilingual level in English to join our team in Konecta Barcelona!. Native or bilingual knowledge of the English language.

We are seeking an experienced team leader with a native/bilingual level in English to join our team in Konecta Barcelona!. Native or bilingual knowledge of the English language.

Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a f

Se busca teleoperador/a con checo e inglés para atención al cliente, con contrato fijo discontinuo y teletrabajo desde España.

The ideal candidate has native/bilingual English, proven team leadership, and a results-oriented mindset, with availability for full-time on-site work in Barcelona.

Konecta recherche un(e) Platform Manager expérimenté(e) pour rejoindre son équipe à Barcelone. Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. Le candidat idéal supervisera une équipe, veillera à la qualité de service, et analysera les performances tout en garantissant une communication fluide. Exigences incluent une expérience en gestion d’équipe et une maîtrise du français et de l’anglais. xcskxlj Les candidats bénéficieront d'un contrat CDI et d'un environnement de travail positif et multiculturel. #J-18808-Ljbffr

Basée à Madrid, Konecta réalise un chiffre d’affaires mondial de 2 milliards d’euros et accompagne plus de 500 clients, parmi lesquels figurent de grandes entreprises des secteurs des télécommunications, de l’énergie, de la banque, de la mobilité, du commerce de détail et du e-commerce

Konecta es una compañía global líder en servicios de gestión de clientes, externalización de procesos de negocio (BPO) y soluciones digitales. Con sede en Madrid, Konecta genera unos ingresos globales de 2.