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Optiak is the modular operating system for enterprise AI. We extract the platform logic companies normally scatter across applications integrations, routing, security, memory, observability, prompt enrichment, and optimization into seven standardized layers that work with any model and any third-party tool, under one governed framework. A platform like ours lives or dies on how well it connects to the customer’s world: their ERPs, CRMs, data lakes, document stores, internal APIs, and legacy systems. We’re hiring a founding architect to own that problem end to end. This is a deliberately unusual role. Most companies split it into three. You’ll do all three, and you should want to: • Build the platform primitives that make Optiak integration-ready out of the box., • Architect integration strategies with customers as a hands-on, technical solutions partner in pre-sales., • Deploy those integrations inside real, regulated enterprise environments as a forward deployed engineer. If you want a narrow brief and a clean spec, this isn’t it. If you want to own how an entire category of enterprise AI gets connected to the systems that run global companies, read on. WHAT YOU'LL WORK ON Build the integrations platform You’ll own Optiak’s Integrations Layer and Prompt Enrichment Layer the parts of the platform responsible for moving the right data to the right place, securely. • Design and ship pre-built connectors to major enterprise systems Salesforce, SAP, HubSpot, BigQuery, Google Drive, Slack, and the long tail of internal APIs so customers integrate in days, not quarters., • Build the connection module to internal systems: ingestion, normalization, indexing, and permission-checked retrieval across both structured and unstructured data., • Own the prompt-enrichment data flow the layer that decides what data a query needs, where it lives, and the most efficient way to retrieve it before a prompt reaches a model. • Design integration primitives for MCP and other emerging interoperability standards, so Optiak is the easiest platform to plug into any business ecosystem. • Make the core architectural calls: when to copy data, when to federate, and when to query in place. Architect with customers (pre-sales) • Work alongside the founders in pre-sales as the technical authority on integration: scope the customer’s data estate, surface constraints early, and design the right integration approach for each deployment., • Translate messy enterprise reality legacy ETL, SSO/SAML, data residency, governance into a concrete architecture the customer’s own engineers trust., • Be hands-on, not slideware. Prototype, demo against real systems, and earn credibility with customer technical teams. Deploy in the field (forward deployed) • Embed with design partners and early enterprise customers to take integrations from architecture to production inside their environment., • Navigate security reviews, compliance constraints, and the politics of getting production credentials the work that actually decides whether an AI deployment ships., • Codify what you learn into reusable connectors and patterns, and feed it straight back into the platform roadmap. WHAT WE ARE LOOKING FOR Core • 8+ years in backend, platform, or systems engineering, with deep experience in enterprise integrations and complex system architecture., • Genuinely hands-on. You write production Python today and want to keep doing so this is not a role that drifts into pure advisory work., • Strong data-systems background: data lakes, APIs, batch and streaming pipelines, storage, and indexing., • Proven track record designing systems used by large organizations at scale multi-tenant, secure by default, observable, and auditable. Judgment • You think in systems, not services. You’ve designed platforms meant to be extended, not shipped once. • You make architectural tradeoffs across performance, security, and operational complexity under real constraints. Customer-facing • You’re comfortable in front of customers scoping, designing, and defending an architecture with their technical leaders and you’ve worked inside regulated environments (security, compliance, data residency)., • You can switch between writing code and explaining a design to a CISO in the same day. AI-aware (bonus, but it matters here) • Familiarity with retrieval architectures, RAG, context assembly, and how data and integration choices shape LLM latency, cost, and quality., • Experience supporting AI products in production.

ph3Customer Support Representative - AI Training (Freelance - Remote) /h3 h3About Prolific /h3 pProlific is not just another player in the AI space – we are building the biggest pool of quality human data in the world. /p pOver 35,000 AI developers, researchers, and organizations use Prolific to gather data from paid study participants with a wide variety of experiences, knowledge, and skills. /p h3The role /h3 pWe’re looking for bCustomer Support Representatives /b to join our Expert Network to help train and evaluate cutting‑edge AI models using real service expertise. If you have the necessary experience, we’ll send you a quick 10‑ to 15‑minute test to assess your skills and suitability for AI tasks. If successful, you’ll be invited to join Prolific as a participant, where you’ll get paid to train and evaluate powerful AI models. /p pResearchers looking for your skills tend to pay up to b$30 per hour /b. You must be prepared to complete paid tasks that brequire one hour of uninterrupted work /b, though many are shorter. /p h3What you’ll bring /h3 ul libProfessional Experience: /b years of experience in a high‑volume customer support, technical support, or client success role. /li libCommunication Excellence: /b exceptional written English skills with the ability to adjust tone, empathy, and clarity based on different customer personas. /li libProblem‑Solving Skills: /b proven ability to de‑escalate complex situations and provide step‑by‑step troubleshooting for technical or billing issues. /li libEfficiency: /b high typing speed and the ability to navigate multiple information sources quickly to find accurate answers. /li libAttention to Detail: /b a "sharp eye" for identifying subtle errors in logic, tone, or factual accuracy in support responses. /li libLanguage Proficiency: /b multilingual capabilities are a significant plus, especially for evaluating translation and localized support quality. /li liA PayPal account to receive payment from our clients. /li /ul h3What you’ll be doing in the role /h3 ul libEvaluate AI Chatbot Responses: /b review AI‑generated support replies for accuracy, brand voice consistency, and "helpful" scores. /li libSimulate Customer Interactions: /b create realistic support tickets and dialogue flows to test how AI handles edge cases, angry customers, or complex inquiries. /li libRefine Knowledge Bases: /b audit AI‑generated FAQ articles and macros to ensure they are easy for customers to follow and technically correct. /li libSentiment Labeling: /b annotate model responses to identify if the tone is appropriately empathetic, professional, or overly robotic. /li libQuality Assurance: /b compare AI outputs against standard Support QA rubrics to ensure they meet professional service standards. /li /ul h3Key Technologies /h3 ul libCRM Helpdesk Tools: /b proficiency with bZendesk /b, bSalesforce Service Cloud /b, bIntercom /b, or bFreshdesk /b. /li libCommunication: /b expert use of Slack, Microsoft Teams, and email ticketing systems. /li libDocumentation: /b familiarity with Confluence, Notion, or Guru for internal knowledge management. /li /ul h3Why Prolific is a great platform to join as a Domain Expert participant /h3 pJoining our platform as a Prolific participant will give you the chance to influence the AI models of the future. Once you pass our assessment, you can join Prolific in just 15 minutes, and start enjoying competitive pay rates, flexible hours, and the ability to work from home. /p /p #J-18808-Ljbffr

ph3Customer Support Representative - AI Training (Freelance - Remote) /h3 h3About Prolific /h3 pProlific is not just another player in the AI space – we are building the biggest pool of quality human data in the world. /p pOver 35,000 AI developers, researchers, and organizations use Prolific to gather data from paid study participants with a wide variety of experiences, knowledge, and skills. /p h3The role /h3 pWe’re looking for bCustomer Support Representatives /b to join our Expert Network to help train and evaluate cutting‑edge AI models using real service expertise. If you have the necessary experience, we’ll send you a quick 10‑ to 15‑minute test to assess your skills and suitability for AI tasks. If successful, you’ll be invited to join Prolific as a participant, where you’ll get paid to train and evaluate powerful AI models. /p pResearchers looking for your skills tend to pay up to b$30 per hour /b. You must be prepared to complete paid tasks that brequire one hour of uninterrupted work /b, though many are shorter. /p h3What you’ll bring /h3 ul libProfessional Experience: /b years of experience in a high‑volume customer support, technical support, or client success role. /li libCommunication Excellence: /b exceptional written English skills with the ability to adjust tone, empathy, and clarity based on different customer personas. /li libProblem‑Solving Skills: /b proven ability to de‑escalate complex situations and provide step‑by‑step troubleshooting for technical or billing issues. /li libEfficiency: /b high typing speed and the ability to navigate multiple information sources quickly to find accurate answers. /li libAttention to Detail: /b a "sharp eye" for identifying subtle errors in logic, tone, or factual accuracy in support responses. /li libLanguage Proficiency: /b multilingual capabilities are a significant plus, especially for evaluating translation and localized support quality. /li liA PayPal account to receive payment from our clients. /li /ul h3What you’ll be doing in the role /h3 ul libEvaluate AI Chatbot Responses: /b review AI‑generated support replies for accuracy, brand voice consistency, and "helpful" scores. /li libSimulate Customer Interactions: /b create realistic support tickets and dialogue flows to test how AI handles edge cases, angry customers, or complex inquiries. /li libRefine Knowledge Bases: /b audit AI‑generated FAQ articles and macros to ensure they are easy for customers to follow and technically correct. /li libSentiment Labeling: /b annotate model responses to identify if the tone is appropriately empathetic, professional, or overly robotic. /li libQuality Assurance: /b compare AI outputs against standard Support QA rubrics to ensure they meet professional service standards. /li /ul h3Key Technologies /h3 ul libCRM Helpdesk Tools: /b proficiency with bZendesk /b, bSalesforce Service Cloud /b, bIntercom /b, or bFreshdesk /b. /li libCommunication: /b expert use of Slack, Microsoft Teams, and email ticketing systems. /li libDocumentation: /b familiarity with Confluence, Notion, or Guru for internal knowledge management. /li /ul h3Why Prolific is a great platform to join as a Domain Expert participant /h3 pJoining our platform as a Prolific participant will give you the chance to influence the AI models of the future. Once you pass our assessment, you can join Prolific in just 15 minutes, and start enjoying competitive pay rates, flexible hours, and the ability to work from home. /p /p #J-18808-Ljbffr

We are a Belgian couple with our daughter Gloria, almost 3 years old and a baby boy, Pablo, 1 year.We have 2 lovely cats and are looking for someone to help out with the kids so we can once in a while go out/do things as a couple on a weekly basis.On top, we look for some afternoons to pick up the k

Resumen ¡Inscríbase sin demora! Se espera un gran volumen de solicitantes para el puesto que se detalla a continuación, no espere para enviar su CV. ¿Te apasiona transformar empresas desde la consultoría, la innovación y el impacto real en negocio? Únete a un equipo que acompaña a grandes marcas internacionales a crecer en el nuevo entorno digital. En O2O tenemos un equipo especializado en construir soluciones basadas en la consultoría e implementación de producto digital a lo largo de todo su ciclo de vida, alineando las necesidades que negocio e IT tienen en áreas como la innovación, movilidad, ecommerce o digitalización de procesos. Acompañamos a los clientes en la toma de decisiones sobre su estrategia de negocio Digital, Martech, Loyalty, Experiencia de Usuario, Tecnologías y Desarrollo, basado en 3 pilares fundamentales: Asesoría estratégica, constante evolución (Devops) y crecimiento de negocio (Growth). Participamos en proyectos digitales multi-sectoriales, especialmente aquellos que son transaccionales, con operativa de negocio y de fidelización. Trabajamos con clientes en sectores como Travel, Fintech, Puntos de Venta y Deportes/Ocio. Gestionamos proyectos digitales para clientes como Carrefour, ALSA, Meliá, Grupo Gmp, Correos, ONCE, Mahou, AECC, Hyatt. Generamos un impacto directo en ventas, automatizamos y transformamos los datos de usuarios en insights que optimizan el producto y la estrategia. Qué buscamos Product Designer UX/UI De ti, esperamos: Autonomía en la definición de servicios y productos, que nos ayude a diseñar los experimentos para validación de los servicios que nuestros clientes quieren implementar. Metodologías Agile y Scrum. Competencias clave Experiencia de 3/ 4 años en proyectos de este tipo. Pruebas de conceptualización y usabilidad. Test a usuarios. Accesibilidad WCAG 2.2 Diseño de interfaces, flujos de navegación y diseño web. Experiencia previa en maquetación y diseño web Experiencia en Adobe XD, Figma y/o Sketch Conocimientos en IDE asistidos por IA (Cursor/Copilot) Conocimientos en integración MCP desde Figma Desarrollo de templates ad-hoc de WordPress. Tener nociones de GIT para el control de cambios Valoramos Rive valorable Conocimiento de herramientas como: Midjourney/Stable Diffusion. Accesibilidad. Indispensable debido a la normativa WCAG 2.2 25 días de vacaciones (los 23 que aparecen en nuestro convenio + 24 y 31 de diciembre). Trabajo en remoto. Las oficinas siempre están abiertas para cuando lo necesites. Horario flexible, con entrada desde las 8.00 hasta las 10:00 h. de Lunes a Jueves. Los viernes salimos a las 15 horas. Jornada intensiva los meses de verano. Plan de retribución flexible: Tarjeta Restaurante, Tarjeta Transporte, Cheque Guardería o Seguro Médico (Caser). Ambiente de equipo excelente: eventos, fiestas y cultura colaborativa. Salario competitivo y oportunidades de desarrollo profesional. Valores O2O aboga por la defensa de los valores que nos definen y está especialmente comprometida con la igualdad de derechos y oportunidades. Apostamos por la diversidad, la inclusión y la tolerancia, respetando distintos credos, razas, culturas y orientación sexual. xcskxlj Desearíamos que la persona que se incorpore pueda contribuir a fomentarlos, creando un buen ambiente (que es lo que nos hace no diferentes, pero si especiales). Con la participación en esta convocatoria Ud. presta su consentimiento para el tratamiento de sus datos personales conforme a nuestra política de privacidad que puede consultar en el siguiente enlace: J-18808-Ljbffr