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  • Sales Assistant intern (FR)
    Sales Assistant intern (FR)
    hace 2 días
    Jornada completa
    Eixample, Barcelona

    VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you passionate about travel and eager to gain hands-on experience in a fast-paced, international environment? Join VeryChic and support our sales team in developing hotel partnerships and driving private sales in key destinations. 🚀 Your responsibilities Prepare flash offers: pricing, visuals, content briefs, contracts. Support campaigns: sales analysis, stock management, partner follow-up, reporting. Coordinate with production, marketing, and customer service teams. Conduct market research and competitor analysis. Review products on our website and landing pages with the sales team. Assist with campaign scheduling and business trip planning (e.g., trade shows, hotel visits). Provide backup support during team absences. Identify emerging consumer trends and new opportunities. Contribute to business development based on your performance and KPIs. 🧠 Your profile Native French speaker and proficient in English. Spanish is a plus! Graduate or student in Tourism, E-commerce, Business, Marketing, or related fields. Graduate or student in Tourism, E-commerce, Business, or related fields. Strong analytical capabilities with a focus on sales analysis and Key Performance Indicators (KPI). Advanced proficiency in Microsoft Excel. Creative thinker with strong problem-solving capabilities. Highly organized, proactive, self-motivated, and detail oriented. Team player with solid communication skills. Eager to learn and comfortable thriving in a fast-changing environment. Previous experience in tourism or hospitality is a plus! 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Start your weekend sooner with Friday afternoons off. Monthly remuneration of €750 gross/month. 📩 Ready to help travelers craft unforgettable trips while building your sales career? Apply now to join VeryChic and board your next journey!

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  • Head of Marketing
    Head of Marketing
    hace 2 meses
    Jornada completa
    Eixample, Barcelona

    🎯We are looking for a Head of Marketing to lead the marketing strategy and brand development of our restaurant project in Barcelona. This is a hands-on role for someone who is not only comfortable running campaigns, but knows how to build a strong brand, create demand, grow a community, and turn creative ideas into measurable business results. 🚀What you’ll do • Develop and execute the overall marketing strategy for the restaurant., • Own brand positioning, communication and tone of voice., • Plan and launch marketing campaigns and special projects., • Lead the restaurant’s digital presence across Instagram, TikTok and other relevant channels., • Develop the content strategy and coordinate photographers, videographers, designers and other creatives., • Build relationships with influencers, local media and key opinion leaders., • Create collaborations, events and activations that attract new audiences., • Track marketing performance and use data to optimize campaigns and initiatives., • Work closely with the restaurant’s operations and leadership teams to drive traffic, brand awareness and revenue., • Manage the marketing budget and external agencies/freelancers. 🚀What we’re looking for • 3+ years of experience in marketing, ideally within hospitality, F&B, lifestyle, retail or a consumer brand., • Strong understanding of digital marketing and social media., • Excellent sense of branding, visual communication and content., • A creative, proactive person who can come up with ideas and turn them into reality., • Strong project management and communication skills., • Ability to work independently in a fast-paced environment., • English — professional working proficiency. Spanish is a strong plus., • Experience working with the Barcelona market is a plus. 🚀What we offer • The opportunity to shape the marketing function and grow the brand from the ground up., • High level of ownership and direct collaboration with the leadership team., • Freedom to bring your ideas to life and see their impact directly on the business., • Competitive salary, depending on experience., • On-site position in Barcelona. If you’re excited about building a brand, creating experiences and making people want to visit a place before they’ve even seen the menu - we’d love to hear from you.

    ¡Incorporación inmediata!
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  • Sales Internship
    Sales Internship
    hace 5 días
    Jornada completa
    Eixample, Barcelona

    Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress, are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Preparation and submission of group proposals in accordance with guidelines set by sales executives. Ongoing assistance in the maintenance of the group database. Assist if required in the preparation of meeting material, i.e., conference kits, direct mail pieces, etc., in collaboration with the Sales Manager. Keep the archive in order and documentation accessible to the rest of the team. Participate in the reception and operations of groups and events together with the Conference Welcomer. Acquire the necessary knowledge related to Marketing and Communication for a better performance of the assigned tasks. Provide an efficient, friendly, and professional service to all guests up to Sofitel brand standards. On behalf of Sofitel Barcelona, establish positive relationships with clients. Take responsibility for ensuring that all required tasks are completed accurately and within deadlines. Ensure confidentiality of information or transactions of the hotel, clients, and staff during or after the internship period in the company. All similar and/or equivalent duties inherent to the internship itself.

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  • Sales Assistant intern (LH)
    Sales Assistant intern (LH)
    hace 5 días
    Jornada completa
    Eixample, Barcelona

    VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you passionate about travel and eager to gain hands-on experience in a fast-paced, international environment? Join VeryChic and support our sales team in developing hotel partnerships and driving private sales in key destinations. 🚀 Your responsibilities Prepare flash offers: pricing, visuals, content briefs, contracts. Support campaigns: sales analysis, stock management, partner follow-up, reporting. Coordinate with production, marketing, and customer service teams. Conduct market research and competitor analysis. Review products on our website and landing pages with the sales team. Assist with campaign scheduling and business trip planning (e.g., trade shows, hotel visits). Provide backup support during team absences. Identify emerging consumer trends and new opportunities. Contribute to business development based on your performance and KPIs. 🧠 Your profile Advanced/Proficient in English. Graduate or student in Tourism, E-commerce, Business, Marketing, or related fields. Graduate or student in Tourism, E-commerce, Business, or related fields. Strong analytical capabilities with a focus on sales analysis and Key Performance Indicators (KPI). Advanced proficiency in Microsoft Excel. Creative thinker with strong problem-solving capabilities. Highly organized, proactive, self-motivated, and detail oriented. Team player with solid communication skills. Eager to learn and comfortable thriving in a fast-changing environment. Previous experience in tourism or hospitality is a plus! 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Monthly remuneration of €750 gross/month. 📩 Ready to help travelers craft unforgettable trips while building your sales career? Apply now to join VeryChic and board your next journey!

    Sin experiencia
    Inscripción fácil
  • Manager on Duty - Hotel Arts Barcelona
    Manager on Duty - Hotel Arts Barcelona
    hace 2 horas
    Jornada completa
    Eixample, Barcelona

    JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. • Communicates any variations to the established norms to the appropriate department in a timely manner. • Sends copy of MOD report to all departments on a daily basis. • Strives to improve service performance. • Ensures compliance with all policies, standards and procedures. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Supporting Profitability Goals • Understands and complies with loss prevention policies and procedures. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Managing the Guest Experience • Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved. • Empowers associates to provide excellent customer service. • Provides immediate assistance to guests as requested. • Serves as a leader in displaying outstanding hospitality skills. • Sets a positive example for guest relations. • Responds to and handles guest problems and complaints. • Ensures associates understand customer service expectations and parameters. • Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. • Records guest issues in the guest response tracking system. Assisting Human Resources Activities • Participates as needed in the investigation of associate and guest accidents. • Observes service behaviors of associates and providing feedback to individuals. • Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. • Celebrates successes and publicly recognizes the contributions of team members. • Ensures associates are cross-trained to support successfully daily operations. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. • Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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  • Customer Experience Agent intern
    Customer Experience Agent intern
    hace 2 días
    Jornada completa
    Eixample, Barcelona

    VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you passionate about travel, driven by customer relations, and eager to grow in a dynamic, young, and international environment? Join the VeryChic Customer Service team and support our travelers throughout their journey, from booking to their stay. 🚀 Your responsibilities Welcome and assist customers by phone and email. Support travelers with their online bookings. Provide personalized post-sales support: Ensure that bookings have been properly received by our partners. Handle customers’ special requests. Manage booking modifications and cancellations. Oversee administrative aspects, including: Organizing activities and transfers. Sending travel documents. Contribute to achieving the company’s performance and customer satisfaction goals. 🧠 Your profile Native French speaker and fluent in both English and Spanish. Strong interest in sales and business development, with a customer-oriented approach. Positive attitude, eagerness to learn, and a proactive mindset. Excellent verbal and written communication skills. Proficient in Microsoft Office. Enjoy challenges and customer interaction. Knowledge of project management and data analysis is a plus. Eligible to sign a 6-month internship agreement starting January 2027. 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. 📩 Ready to help our customers enjoy the best possible travel experience? Apply now to join VeryChic and board your next career journey!

    Sin experiencia
    Inscripción fácil
  • Quality Assistant intern
    Quality Assistant intern
    hace 2 días
    Jornada completa
    Eixample, Barcelona

    VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you analytical, highly organized, and passionate about the travel sector? Join the VeryChic Quality team and play a key role in ensuring the competitiveness, optimal pricing, and availability of our exclusive flash sales! 🚀 Your responsibilities Competitive Benchmark & Monitoring: Benchmark flash sales across different stages to ensure maximum rate and availability competitiveness. Monitor each offer and track performance metrics before and after competitive analysis. Analyze key measures and trends across specific sales regions and areas. Process Optimization & Strategy: Participate in optimizing and automating benchmark tools and quality processes. Conduct competitive intelligence to anticipate new consumption trends and market demand. Collaborate with Digital Content, Sales, and cross-functional teams to align quality standards. Support other quality management initiatives depending on operational workload. 🧠 Your profile Fluent in at least two of the following languages: English, French, or Spanish Graduate or student in Tourism, E-commerce, Business, or related fields. Strong analytical capabilities and solid proficiency in Microsoft Excel. Pragmatic, organized, detail-oriented, and solution-focused. Autonomous, self-motivated, and comfortable in a fast-paced, evolving environment. Excellent communication skills and a strong team player mindset. Eligible to sign a 6-month internship agreement starting January 2027. Previous experience in the tourism, travel, or hospitality industry is a plus! 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Start your weekend sooner with Friday afternoons off. Monthly remuneration of €750 gross/month. 📩 Ready o help create exceptional travel experiences for thousands of members? Apply now to join VeryChic and board your next career journey!

    Sin experiencia
    Inscripción fácil
  • Reservations Department Internship
    Reservations Department Internship
    hace 2 días
    Jornada completa
    Eixample, Barcelona

    SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! We are looking for a Reservations intern to join SLS Barcelona . Reporting to the Reservations Manager , you will be responsible for assisting guests with their reservations, providing tailored recommendations to meet their needs, and delivering exceptional support throughout the booking journey. Key responsibilities: Handle all guest room reservation requests, modifications, and cancellations in accordance with established policies and procedures. Assist guests with reservation enquiries, providing personalized recommendations and ensuring an exceptional booking experience. Ensure reservation accuracy across all booking details, including market segments, channels, routing instructions, traces, and guest profiles. Review and verify all daily reservations, ensuring guest preferences, special requests, and reservation details are accurately communicated to the Front Office team to support smooth operations and avoid discrepancies. Identify discrepancies or errors in rate mapping, room mapping, offers, and distribution channels, promptly escalating them to the Revenue Manager to ensure timely resolution. Monitor and follow up on potentially fraudulent reservations that may impact revenue performance. Manage no-shows and non-guaranteed reservations to maximize inventory utilization. Ensure all distribution channels effectively support the hotel's commercial strategy while maintaining rate parity. Maintain effective communication with key departments, including Sales, Front Office, Concierge, Finance, and any other relevant stakeholders. Drive upselling opportunities in line with established guidelines to enhance guest satisfaction and maximize revenue.

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  • CRM intern
    CRM intern
    hace 5 días
    Jornada completa
    Eixample, Barcelona

    VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you passionate about digital marketing, data analysis, and customer engagement? Driven by an analytical mindset and eager to grow in a dynamic, young, and international environment? Join the VeryChic CRM team to support the rollout, execution, and optimization of high-impact omnichannel campaigns! 🚀 Your responsibilities CRM Campaign Execution & Personalization: Set up, execute, and optimize omnichannel CRM campaigns (email, push app, web push). Work on customer segmentation and message personalization to maximize engagement. Assist in customer journey mapping and optimize lifecycle marketing touchpoints. Performance Analysis & Data Insight: Monitor and strictly analyze campaign KPIs, focusing on sales performance and marketing metrics to drive continuous improvement. Participate in A/B testing, post-campaign reporting, and data-driven recommendations. Conduct market benchmarks and competitive intelligence on CRM trends and automation best practices. Collaborate closely with cross-functional teams to align CRM execution with overall business goals. 🧠 Your profile Native French speaker. Proficiency in English is a plus! Master’s student in Digital Marketing, e-commerce, Data Analytics, Communication, or Business. Strong analytical capabilities with a high orientation toward data analysis, sales metrics, and KPI tracking. Rigorous, structured, and detail-oriented approach to problem-solving. High interest in CRM, marketing automation, and customer segmentation Proactive, eager to learn, and enthusiastic about testing new marketing initiatives. Eligible to sign a 6-month internship agreement starting January 2027. Previous experience in the tourism, travel, or hospitality industry is valuable. 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Monthly remuneration of €750 gross/month. 📩 Ready to turn customer insights into unforgettable travel experiences? Apply now to join VeryChic and board your next career journey!

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  • Sports Partnerships - Internship
    Sports Partnerships - Internship
    hace 13 días
    Jornada completa
    Eixample, Barcelona

    As a Sports Partnerships, you will work at the heart of our sports marketing strategy and contribute directly to the activation of major international partnerships. RESPONSIBILITIES Strategic & Partnerships Management Contribute to the strategic thinking for the 2027-2028 sports partnerships across the Group’s 3 brands Manage sports partnerships and coordinate the delivery of all marketing rights in close collaboration with rights holders, including, in particular: o UCI Mountain Bike World Series o Marmotte Granfondo Alpes o Marathon du Mont-Blanc o Megève International Jumping o Golf clubs Partnership Activation Support the definition and execution of the 2027 activation plan: brand image, visibility, hospitality programs, content creation, social media and business-driven activations Help bring partnerships to life through innovative, fan-centric and premium experiences Performance & ROI Track and analyze partnership performance Prepare ROI evaluations and post-event reports Social Media & Influence Support and deploy athlete and influencer marketing activations Coordinate social media operations linked to sports partnerships Events & Content Support the organization of a premium golf event: Emerald Stay Golf Cup (Costa Brava) Lead the coordination of a brand video project: “Eterniti x Sports Partnerships” Update and optimize the Eterniti x Sports Partnerships presentation deck Market Intelligence & Business Development Conduct benchmarking and trend monitoring in sports partnerships within hospitality, tourism and luxury travel Support business development initiatives: identify sports industry partners to distribute Eterniti’s property portfolio + preparing accommodation proposals for event organizers, teams, or athletes with specific accommodation requirements. KEY INFORMATION The application journey has 3 key steps: Step 1: screening call for selected candidates (15 min) Step 2: video interview with our Sports Partnerships Manager (1h) Step 3: reference check Starting date : January 2027

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