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We are HCLTech, one of the fastest-growing large tech companies in the world and home to 220,000 people across 60 countries. We supercharge progress through industry-leading capabilities centered around Digital, Engineering, Cloud, and AI. Our diverse, creative, and passionate people are the driving force behind our work, consistently raising the bar for excellence. We strive to help our employees find their spark and become the best version of themselves. We are on the lookout for a highly talented and self-motivated Digital Customer Engagement Manager to join us on our journey in advancing the technological world through innovation and creativity. Your Role & Responsibilities We are searching for a Digital Customer Engagement Manager, who wants to make a real impact for our project with SAP. As a Digital Customer Engagement Manager, you will focuse on… • Supporting sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services, • Contributing to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES, • Orchestrating the overall service/project delivery according to planned scope, budget, and milestones, • Supporting in de-escalations of critical customer situations, • Supporting critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable, • Contributing to customer release and maintenance activities, • Supporting customers on technical requirements throughout their lifecycle within the SAP Enterprise, • Executing and supporting problem management and continuous improvement, • Contributing to the liaison with different SAP stakeholders, esp. Virtual customer success partner involved in the accounts, to ensure customer success, • Supporting in reviewing account status and analysing if account needs to be transitioned to another team, based on growth in volume or complexity of the account overtime., • Systematic and faster onboarding of associates: mandatory trainings documentation, • Enabling continuous delta KTs on new topics and refresher sessions. Qualifications & Experience • Technical Skill Set required to perform dCEM tasks, • Technical expertise in SAP Basis area with minimum of 4+ years of experience., • Good understanding & hands-on experience required in HANA database., • Experience in SAP Upgrade & Migration (OS/DB) is mandatory., • Experience in SaaS products (Ariba, Salesforce, C4S etc.) integration with SAP Landscape is plus., • Hands-on experience in any of hyper scaler (AWS/ Azure/ GCP) is needed. Work Experiences • 4+ years’ experience with multi-national software/IT organizations., • 2+ Cloud knowledge (e.g. through Solution Management, Consulting and/or Delivery Program management)., • 2+ years of SAP Basis S/4HANA knowledge. Required Language Thresholds: • Spanish (C2: Native-Level Fluency), • English (B2: Independent User Level) Why Us • Permanent contract;, • Competitive salary;, • Working hours: Monday to Friday;, • Remote based in Portugal Equality & Opportunity for All Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Candidate privacy notice: https://www.hcltech.com/candidate-privacy-notice

Role Name : Salesforce OMS Developer Role Location : Europe - Remote Role Type : Contract • Over all experience – 4-7 years’ experience Relevant experience – • The Demand ware OMS/OCI Developer will focus on designing, developing, and maintaining Order Management and Order Center Integrations within the Salesforce Commerce Cloud (Demand ware) ecosystem. They will take a lead role in implementing order workflows, integrating external systems, and ensuring seamless end‑to‑end order lifecycle execution., • Perform configuration, customization, and extension of Demand ware OMS/OCI modules, including order routing, fulfillment logic, and post‑purchase workflows., • Must have strong knowledge of API integrations (standard and custom), including OMS ↔ SFCC storefront, ERP, WMS, and payment systems., • Must have experience working with JavaScript‑based controllers, pipelines, and SFRA‑based storefront logic to support OMS‑driven order flows., • Must have strong knowledge of implementing backend services, job scripts, and integration frameworks supporting order creation, updates, cancellations, and returns., • Work with product owners, architects, and cross‑functional engineering teams to define, clarify, and implement functional and nonfunctional requirements related to order management and fulfillment., • Maintain technical documentation, integration specifications, and test coverage for all OMS‑related development., • Collaborate with IT and external system teams to integrate OMS with ERP, CRM, payment gateways, and logistics providers. Investigate, scope, and plan implementation of assigned epics and backlog items related to order lifecycle enhancements., • Work and develop code in compliance with SFCC development standards, OMS integration guidelines, technical design documents, and platform architectural direction., • Mandatory skill required, • OMS / OCI (Order Management System / Order Center Integration), • SFRA, Controllers, Pipelines, • JavaScript (Server‑side & Client‑side), • API Integrations (REST/SOAP), • Job Framework & Scheduled Jobs, • Data Modeling for Orders, Shipments, Inventory, • GIT / Version Control, • Integration with ERP, WMS, CRM, Payment Systems, • JSON, XML, Middleware Integration Patterns, • Order Lifecycle Management (Create, Capture, Fulfill, Cancel, Return), • Inventory Management & Allocation Rules, • Performance Optimization for Order Workflows, • Error Handling & Retry Logic for OMS Integrations, • Good to have skills –, • Experience with other OMS platforms (Manhattan, IBM Sterling, Fluent Commerce), • Knowledge of Payment Gateway Integrations, • Experience with Agile Methodologies, • Familiarity with eCommerce platforms (Magento, Shopify, WooCommerce)

En Claire Joster somos especialistas en la búsqueda y selección de Perfiles cualificados de Mando Intermedio y Management en el ámbito tecnológico para las principales áreas funcionales y técnicas, con un valor añadido fundamental: la captación de talento, basada en valores y ajuste cultural de nuestros clientes y candidatos. Actualmente estamos buscando perfiles de Consultor/a de Genesys Cloud en España para un cliente final que se dedica a ofrecer soluciones tecnológicas para mejorar la experiencia del cliente, especialmente en entornos de centros de contacto. Responsabilidades clave: • Se integrará en un equipo altamente calificado que implementa y mantiene Genesys IVR, informes y soluciones multicanal, así como sistemas de grabación de llamadas, soluciones de gestión de la fuerza laboral y CRM de otros fabricantes de software líderes., • Trabajar con el equipo para diseñar y construir:, • Genesys automatiza el servicio, los informes y las soluciones multicanal, • Integre con la grabación de llamadas, las soluciones de gestión de la fuerza laboral y los sistemas CRM de otros fabricantes de software líderes. Requisitos: • Conocimiento de las siguientes herramientas y módulos de Genesys Cloud CX:, • Configuración básica: agentes, grupos, habilidades, roles, etc, • Enrutamiento: estrategias de llamadas entrantes y salientes, • Telefonía: sitios, bordes, troncales, rutas de salida, • Scripting, • Arquitecto: diseño de flujos de voz y canales digitales, bot, integraciones con DialogFlow, y con sistemas externos vía acciones de datos. Tablas de datos., • Acciones de datos: diseño y construcción de webservices para sistemas externos., • Campañas de varios tipos (progresivas, previas, de poder), • Informes en tiempo real, • Canales digitales: Correo electrónico, Chat, integración con una red social (Whatsapp, Facebook, Twitter) Valorable: • Certificaciones de Genesys Cloud (GCP-CX), • Experiencia con Single Sign-ON (SSO), • Integraciones con Embeddable Framework con otros CRM: Salesforce, Microsoft Dynamics 365., • Integración con herramientas de informes externos (PowerBI)., • Conocimiento y explotación de la API de Genesys, Automatización de Procesos (triggers) y uso de Workflows para implementaciones más complejas., • Conocimientos de programación de software: C, Java, Javascript, .Net, • Experiencia trabajando en soporte, • Experiencia trabajando con Metodologías Ágiles (específicamente Scrum) Se ofrece: • Teletrabajo, • Jornada intensiva entre el 15 de junio y el 15 de septiembre., • Posición estable y contrato indefinido directamente en cliente final., • Salario competitivo., • Formaciones e iniciativas constantes., • Beneficios sociales., • 25 días de vacaciones laborables.

Ubicación: Madrid Modalidad: Híbrida (ocasionalmente) Contrato: Indefinido Descripción del puesto: Buscamos un/a Salesforce Developer Engineer para incorporarse a un equipo técnico estable, dedicado a la entrega continua de backlog Salesforce Experiencia requerida + 3 años de experiencia en desarrollo Responsabilidades: • Desarrollar y mantener funcionalidades en Salesforce mediante Apex, LWC, Visualforce y Aura., • Diseñar y construir integraciones con sistemas externos utilizando APIs de Salesforce., • Crear interfaces de usuario personalizadas basadas en Lightning Design System., • Participar en ciclos de release, asegurando calidad, test coverage y estabilidad operativa., • Recoger y analizar requisitos del negocio para transformarlos en soluciones técnicas., • Optimizar procesos y garantizar el cumplimiento de buenas prácticas de Salesforce., • Colaborar con equipos funcionales, stakeholders y otros desarrolladores Salesforce., • Mantener documentación técnica y test classes actualizadas. Perfil Profesional • Experiencia trabajando con grandes volúmenes de datos y estrategias de bulkification., • Conocimientos en HTML, CSS, JavaScript y Visual Studio., • Familiaridad con herramientas Atlassian (Confluence y Jira).

Compañía: Multinacional líder en logística y transporte con sólida experiencia en la cadena de suministro. Misión: Impulsar el crecimiento de la compañía mediante la captación de nuevos clientes estratégicos, el desarrollo de soluciones logísticas a medida y la generación de proyectos rentables y sostenibles, alineados con la propuesta de valor de la empresa. En dependencia del Dir. De desarrollo de negocio, la persona seleccionada se encargará de impulsar la generación de nuevo negocio y acuerdos vinculados a servicios de almacenaje y transporte. Funciones: Desarrollo y captación de negocio • Identificación y Desarrollo de Grandes Cuentas., • Negociación de contratos, Gestión y seguimiento de estas cuentas. Definición de soluciones logísticas • Analizar necesidades operativas del cliente y traducirlas en soluciones logísticas viables y competitivas. Preparación de ofertas., • Coordinarse con equipos de ingeniería logística para la elaboración de propuestas técnicas y económicas., • Defender propuestas en comités internos y ante cliente final. Gestión de licitaciones y proyectos • Liderar RFPs y RFQs a nivel Iberia., • Negociar contratos de largo plazo. Desarrollo de relaciones estratégicas • Construir relaciones sólidas con decisores, • Posicionar a la compañía como partner estratégico a largo plazo., • Representar a la empresa en foros sectoriales y eventos estratégicos. Inteligencia de mercado y estrategia • Analizar tendencias del mercado logístico y detectar oportunidades de crecimiento. Requerimientos: Formación: Ingeniería, ADE o nivel equivalente. Sólida experiencia en el sector de contract logistics, en empresas multinacionales. Conocimientos de lectura e interpretación de P&L Conocimiento de uso de Salesforce o similar y Office. Disponibilidad para viajar a nivel Iberia ( hasta un 30%) Experiencia en grandes cuentas: FMCG, Fashion, Cosmetics o eComm Inglés Alto. Condiciones : Salario fijo+variable+coche Modelo de trabajo híbrido Localización: Las Tablas.

The Green Recruitment Company is in the search of a Business Developer to work for a leading renewable energy platform. Responsibilities: • Develop B2B opportunities with industrial and commercial clients to offer them aerothermal solutions., • Lead long, high‑value sales cycles with C‑level and technical stakeholders., • Work closely with engineering and project teams to ensure feasibility and delivery., • Manage the Salesforce pipeline and build long‑term partnerships. Requirements: • Strong understanding and technical experience of aerothermal solutions., • Engineering background or high technical fluency., • B2B sales experience in energy, infrastructure, or industrial sectors., • Comfortable with long cycles, large deals, and solution‑selling., • Autonomous, structured, target‑driven candidate., • Fluent Spanish and English. The person will have to travel 50-70% of the time and the person can be based in any region of Spain.

Hay roles en CRM que se quedan en la herramienta. Y hay otros que empiezan mucho antes: en cómo una entidad entiende a sus clientes, rediseña su relación con ellos y convierte esa visión en decisiones que impactan en negocio. En NTT DATA buscamos una persona senior que aporte entre 5-7 años de experiencia para incorporarse a nuestro equipo de CRM Strategy en Madrid. Te sumarás a un entorno donde estrategia, negocio, experiencia de cliente y tecnología se conectan de verdad. Aquí trabajarás en proyectos con recorrido, con interlocución relevante y con la oportunidad de aterrizar propuestas que transforman modelos comerciales, de servicio y de relación con cliente en organizaciones líderes. Nuestra propuesta de valor al talento pone el foco en crecer con propósito, aprender de forma continua y cocrear en un entorno AI-first, colaborativo y humano. Qué harás en tu día a día Formarás parte de la Foundation de CRM Solutions en NTT DATA, dentro del área de expertise de CRM Strategy, liderando iniciativas de transformación CRM en clientes del sector financiero. Tu foco estará en proyectos como: • Definir modelos de relación con cliente orientados a negocio y a generación de valor., • Rediseñar procesos de CRM end-to-end con visión transversal entre canales, procesos y capacidades., • Evolucionar modelos operativos comerciales y de servicio., • Construir y defender business cases asociados a iniciativas CRM., • Traducir necesidades de negocio en capacidades funcionales aterrizables en plataformas como Salesforce y Microsoft Dynamics, sobre todo en los ámbitos de Sales y Service., • Liderar conversaciones con cliente, estructurar problemáticas y convertirlas en hojas de ruta accionables., • Coordinar equipos y contribuir a la calidad de los entregables desde una visión estratégica y ejecutable. Qué buscamos Buscamos una persona con experiencia sólida en consultoría y transformación CRM, con capacidad para moverse con solvencia entre la definición estratégica y el aterrizaje práctico. • Experiencia senior en proyectos de implantación de CRM, CRM Strategy, Customer Experience o transformación comercial / de servicio., • Experiencia definiendo customer journeys, modelos de relación y modelos operativos., • Capacidad para construir narrativas de transformación con lógica de negocio y foco en impacto., • Experiencia elaborando business cases y priorizando iniciativas., • Conocimiento funcional de ecosistemas CRM, especialmente Salesforce y/o Microsoft Dynamics., • Soltura en interlocución con perfiles de negocio, transformación y tecnología., • Capacidad para liderar equipos, estructurar trabajo y elevar el nivel de la conversación con cliente., • Nivel fluido de ingles Nos encajarás especialmente si aportas: • Conocimiento del sector banca y/o seguros., • Certificaciones en Salesforce y MSFT Dynamics Qué te vas a encontrar en NTT DATA En NTT DATA creemos que crecer profesionalmente también tiene que ver con dónde lo haces y con quién lo haces. Somos una compañía global con proyectos de gran escala, pero seguimos cuidando el entorno cercano, la colaboración real y el desarrollo de cada persona. Nuestra EVP se articula sobre tres ejes: pertenencia, desarrollo e innovación; y se apoya en valores como pensar en grande, ganar en equipo, cumplir con el resultado y respetar cada voz. En este rol encontrarás: • Un espacio donde combinar visión estratégica, cercanía al negocio y aterrizaje en soluciones concretas., • Un equipo con el que compartir criterio, construir propuestas de valor y seguir especializándote en herramientas CRM., • Libertad y autonomía para aportar, proponer y liderar., • Un entorno donde el crecimiento no se entiende solo como promoción, sino también como aprendizaje, exposición y profundidad de expertise. Beneficios • Modelo de trabajo híbrido y flexible., • Ayuda Flex Teletrabajo., • Seguro médico corporativo para ti y cobertura para beneficiarios/as en las condiciones definidas por la compañía., • Seguro de vida y accidentes., • Retribución flexible con ventajas fiscales., • Guardería por retribución flexible., • Financiación a la formación., • Portal de ofertas y ventajas en productos bancarios y seguros., • Actividades deportivas y programas de salud mental. En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique

Company Overview ITW Automotive is a leading multinational automotive supplier operating through a decentralized, division-driven model. We have successfully implemented Salesforce-based CRM solutions across Europe, North America, and Asia. As adoption continues to grow, the focus is on strengthening core CRM capabilities, enhancing sales processes and enabling divisions with scalable solutions. We are seeking a talented and motivated Salesforce CRM Analyst/Developer to support divisional needs, contribute to solution enhancements, and ensure the platform delivers tangible business value. Position Overview The Salesforce CRM Analyst will be responsible for supporting the evolution and deployment of Salesforce solutions across divisions with a primary focus on Europe. The role combines: • Business analysis and process understanding, • Solution design and configuration, • Hands-on Salesforce development You will work closely with the Global CRM Lead and CRM Tea, contributing to improvements and implementations while respecting ITW’s decentralized operating model. The ideal candidate combines strong Salesforce expertise, business process acumen, and a transformation mindset, with the ability to translate business needs into practical and sustainable solutions. Key Responsibilities Project Support & Enhancements • Contribute to CRM projects and rollouts at divisional level., • Support requirements gathering and solution design workshops., • Deliver enhancements such as:, • Process automation, • UX improvements, • Better reporting and dashboards, • Work in Agile frameworks, managing user stories, backlog, and sprint deliverables. Divisional CRM Support & Continuous Improvement • Support Salesforce usage across divisions, primarily in Europe., • Analyze business needs and translate them into practical, scalable CRM solutions., • Identify opportunities to improve sales processes, data quality, and user experience., • Ensure solutions remain aligned with core templates and best practices, while allowing divisional flexibility. Salesforce Configuration & Development • Design and implement solutions using a mix of:, • Declarative tools (Flows, approval processes, layouts), • Programmatic development (Apex, LWC), • Develop and maintain:, • Apex classes, triggers, batch jobs, • Aura and Lightning Web Components (LWC), • Balance configuration vs custom development for simplicity and maintainability., • Troubleshoot and resolve technical issues and bugs. Platform Operations (Europe Scope) • Support day-to-day Salesforce operations:, • User setup, permissions, roles, • Data management and imports, • Issue resolution and system monitoring, • Ensure platform stability, performance, and data consistency., • Collaborate with Data Stewards on:, • Data quality, • Deduplication, • Data governance practices Position Requirements General • Strong analytical and structured mindset., • Business-oriented approach with the ability to understand sales processes., • Ability to combine strategic thinking with hands-on execution., • Excellent English communication skills Education & Experience • Bachelor’s or Master’s degree in a relevant field., • Programming background (e.g., Java or similar)., • Minimum 5+ years experience in Salesforce CRM roles., • Experience working with business stakeholders in operational environments. Technical Skills • Strong experience with Salesforce Sales Cloud., • Salesforce certifications (Administrator + Platform Developer I/II preferred)., • Advanced Salesforce administration and configuration skills., • Proven hands-on development experience:, • Apex, • Aura/Lightning Web Components, • Strong knowledge of:, • Salesforce data model, • SOQL/SOSL, • Security model (profiles, roles, permission sets), • Experience with integrations (APIs, SAP/ERP systems)., • Experience with DevOps tools (e.g., Copado, Gearset, Azure DevOps)., • Strong troubleshooting and debugging skills. Preferred Skills (Nice to Have) • Experience using AI-assisted tools to support business analysis, development, testing, and documentation., • Experience with Power BI, data analytics, and data visualization. Location: Spain. Candidates must be based in Spain, preferably Barcelona metropolitan area or within reasonable commuting distance.

Ubicación: Madrid Modalidad: Híbrida (ocasionalmente) Contrato: Indefinido Descripción del puesto: Buscamos un/a Salesforce Developer Engineer para incorporarse a un equipo técnico estable, dedicado a la entrega continua de backlog Salesforce Experiencia requerida + 3 años de experiencia en desarrollo Responsabilidades: • Desarrollar y mantener funcionalidades en Salesforce mediante Apex, LWC, Visualforce y Aura., • Diseñar y construir integraciones con sistemas externos utilizando APIs de Salesforce., • Crear interfaces de usuario personalizadas basadas en Lightning Design System., • Participar en ciclos de release, asegurando calidad, test coverage y estabilidad operativa., • Recoger y analizar requisitos del negocio para transformarlos en soluciones técnicas., • Optimizar procesos y garantizar el cumplimiento de buenas prácticas de Salesforce., • Colaborar con equipos funcionales, stakeholders y otros desarrolladores Salesforce., • Mantener documentación técnica y test classes actualizadas. Perfil Profesional • Experiencia trabajando con grandes volúmenes de datos y estrategias de bulkification., • Conocimientos en HTML, CSS, JavaScript y Visual Studio., • Familiaridad con herramientas Atlassian (Confluence y Jira).

We’re looking for a Salesforce Data Cloud Architect to lead the design and implementation of scalable customer data solutions across the organisation. You’ll play a key role in shaping how customer data is unified, governed, and activated across the wider Salesforce ecosystem. What You’ll Be Doing • Design and manage the overall Salesforce Data Cloud architecture and data strategy, • Build scalable solutions for identity resolution, segmentation, data harmonisation, and real-time activation, • Work closely with business and technical teams to translate data and customer engagement requirements into technical solutions, • Define integration approaches between Data Cloud and external platforms including CRM, marketing, ecommerce, analytics, and data warehouses, • Lead data modelling, governance, and data quality best practices, • Support activation use cases across Sales, Service, and Marketing Cloud, • Provide technical leadership to developers, engineers, and implementation partners, • Review existing environments and recommend improvements for scalability, performance, and usability, • Ensure compliance with data privacy and governance requirements including GDPR and CCPA, • Stay up to date with emerging Salesforce capabilities and recommend platform enhancements What We’re Looking For • Strong Salesforce architecture experience with hands-on exposure to Data Cloud, • Experience delivering enterprise-scale customer data and integration solutions, • Strong understanding of data modelling, identity resolution, segmentation, and customer data platforms, • Experience integrating Salesforce with external systems, APIs, data lakes, and middleware platforms, • Knowledge of data governance, security, and compliance frameworks, • Strong stakeholder management and communication skills, • Ability to work across both technical and business teams, • Salesforce certifications preferred What’s In It For You • Flexible / hybrid working, • Opportunity to shape enterprise customer data strategy, • High-impact role within a growing Salesforce landscape, • Collaborative and fast-paced environment, • Learning, development, and certification support

Country Manager/Regional Vice President EMEA — Mission Driven SaaS About the Business Our client sits at the top of their vertical t, with a product that institutions around the world rely on to shape how they run their operations. The business combines a compelling mission with a well-established commercial footprint and a significant runway for continued expansion. To capitalise on this, they are searching for a standout sales leader to take the helm of their EMEA operation — with a sharp eye on driving growth across Spain, Italy, and the wider European continent. The Opportunity Stepping in as Regional Vice President of Sales for EMEA, you will carry full accountability for how the region performs commercially. At the head of a team of Account Executives, you will push toward stretching growth objectives while laying the cultural foundations for a team that holds itself to the highest standards. The role demands someone equally comfortable setting strategic direction and rolling up their sleeves — someone who can take a global playbook and make it land in markets as varied and nuanced as those across Europe and the Middle East. What You Will Own • Shape and deliver a regional sales strategy that doesn't just meet targets — it surpasses them, consistently hitting the KPIs that matter most to the business, • Provide strong, hands-on leadership to a team of Account Executives — coaching, challenging, and developing them into a cohesive, high-output unit, • Take charge of building the team itself, bringing in exceptional sales talent and getting them up to speed quickly and effectively, • Keep senior leadership well-informed with accurate, structured forecasting and up-to-date visibility across the regional pipeline, • Invest in long-term relationships with the customers, partners, and stakeholders who matter most to the business across the region, • Stay ahead of market shifts, competitor movements, and changing customer priorities — using that intelligence to keep the strategy sharp and ahead of the curve, • Partner with colleagues in Marketing, Product, and Customer Success to make sure customers experience the business at its best, from first touch to long-term retention, • Take the lead on high-stakes enterprise deals, navigating complex negotiations and bringing them to a close with skill and commercial confidence, • Show up as a credible, senior face of the business at key events, conferences, and customer meetings right across EMEA Who We Are Looking For • A sales leader with three to five or more years of progressive experience at a regional level, ideally within SaaS, • Someone with a history of not just hitting quota but consistently going beyond it, with tangible revenue growth to show for it, • Demonstrable experience constructing and executing regional sales strategies and go-to-market approaches that actually deliver, • A people leader who genuinely brings out the best in those around them — motivating, developing, and holding teams to high standards in equal measure, • Polished communication and negotiation skills, with the presence and credibility to operate confidently at a senior level, • Comfortable working within CRM systems such as Salesforce, and someone who lets data lead the way when it comes to pipeline management and strategic calls, • Ready and willing to be on the road regularly across the EMEA region Why This Role Stands Out • The chance to lead for a business with genuine purpose — a global company whose product makes a real difference to people, • A senior, high-profile role with meaningful commercial opportunity and room to make a genuine mark on the region's performance, • A sector with strong momentum attracting sustained investment and interest, offering real long-term career upside, • A compelling package that includes equity participation, flexible working arrangements, dedicated learning and development funding, and strong wellness support

About Us: Mortgage Direct is an online mortgage broker company known for its dedication to maximizing the possibilities for our clients to secure the best mortgage deals. With a deep commitment to understanding the unique financial needs of each client and 20 years of market knowledge, our team offers unwavering support throughout the entire mortgage application process, ensuring a seamless experience. As we strive to expand our operations, we are looking for independent Swedish-speaking Mortgage Advisors with a robust financial background. Job Responsibilities: • Assess clients' financial scenarios and intermediate for most suitable mortgage solutions., • Cultivate relationships with a variety of Banks to secure a wide range of mortgage options for clients., • Accompany clients throughout the mortgage application process, maximizing approval chances., • Forge strategic partnerships with local real estate agencies focusing on non-residents and local bank branches., • Maintain updated reports on sales and performance metrics., • Stay ahead of industry trends, products, and practices to offer the most relevant advice and solutions., • Professional Development: Engage in Mortgage Direct’s professional development activities, such as attending industry exhibitions, training sessions, and obtaining relevant certifications, to enhance knowledge and skills in mortgage advising. Expectations: • Fluency in Swedish language, • Demonstrated ability to work autonomously and maintain a results-oriented approach., • Ability to establish and maintain relationships with diverse stakeholders, including clients and financial institutions., • Commitment to staying updated on industry trends and developments., • Unwavering commitment to customer service and understanding the unique financial needs of each client., • Residency within the service area is preferable. Qualifications: • Bachelor's degree in Finance, Business Administration, or related field. Advanced qualifications in financial management will be highly valued., • Experience in banking, wealth management, or family office roles., • Proficiency in English and additional languages are beneficial., • Outstanding negotiation skills., • Proficiency in basic software applications, most importantly Google Suite, and CRM Applications (Pipedrive and Salesforce) Mortgage Direct is committed to the growth and success of its advisors, and provides a comprehensive mentorship program to help newcomers get up to speed and create their own path for success. We believe in fostering an independent, results-driven culture that empowers each member of our team. If you have the experience, skills, and drive to succeed in this role, we encourage you to apply. We do not acknowledge or consider unsolicited CVs sent to any member of our team. We will not be held responsible for any fees or commissions in the event that we hire a candidate who applied to us directly or through an agency we instructed. This includes cases where an uninstructed agency may have also submitted the same candidate’s CV on a speculative basis.

AVATR, a premium intelligent electric vehicle brand, is seeking a [Job Title] to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. What you will do: 1. Daily Operations Monitoring & KPI Management • Supervise daily operations of in-house or outsourced call center teams., • Track and report on core operational KPIs including:, • Call answer rate and abandonment rate., • Average speed of answer (ASA) and average handling time (AHT)., • Work order closure rate and first contact resolution (FCR)., • Customer satisfaction (CSAT) score., • Generate daily, weekly and monthly operational performance reports., • Identify operational bottlenecks and implement process improvements to meet requirements. 1. Service Quality Assurance & Standard Compliance • Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review., • Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques., • Analyze quality trends and identify training needs for the team., • Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements., • Drive continuous improvement in service quality and customer experience. 1. Escalated Complaint Resolution & Crisis Management • Serve as the primary escalation point for complex customer complaints and emergency service incidents., • Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours., • Conduct root cause analysis for high-impact customer complaints and implement preventive measures., • Maintain detailed records of escalated cases and track resolution progress until closure. 1. Knowledge Base Management & Information Synchronization • Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base., • Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures., • Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. 1. Training & Performance Management • Design and deliver comprehensive onboarding training programs for new call center employees covering: Brand standards and service etiquette Product knowledge and vehicle features CRM system operation and work order management Customer service skills and complaint handling techniques Develop and implement ongoing training programs to enhance team capabilities. Design and execute performance-based incentive schemes to motivate the team. What you will bring: • Bachelor's degree in Business Administration, Communications or related field., • Minimum 2-3 years of experience in call center operations, customer service or CRM management., • Proven experience in KPI monitoring and service quality management., • Proficiency in both English and Spanish., • Strong problem-solving skills and ability to handle high-pressure situations., • Experience with CRM systems (Salesforce, Dynamics or similar) and call center software., • Advanced proficiency in MS Office (Excel, Word, PowerPoint).

🚀 We are looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. 🔎 What we look for? We are looking for an experienced MuleSoft Integration Consultant to design, build, and lead enterprise-grade integration solutions using the MuleSoft Anypoint Platform. The ideal candidate will have a strong background in API-led connectivity, complex system integrations, and technical leadership within large-scale environments. 📋 Main tasks and accountabilities will be: Architect, design, and implement enterprise integration solutions using the MuleSoft Anypoint Platform, leveraging over 10 years of integration experience. Design and develop scalable, reusable, and high-performance REST and SOAP APIs. Implement robust error handling, logging, monitoring, and ing mechanisms to ensure reliability and operability. Ensure secure API implementations using OAuth, JWT, and MuleSoft policy enforcement. Optimize integration performance, scalability, and availability in high-volume environments. Manage CI/CD pipelines, deployment strategies, and environment configurations across development, test, and production. 💡 What do we expect from you? 7+ years of experience in enterprise integration and middleware solutions. Strong hands-on experience with MuleSoft Anypoint Platform and API-led architectures. Solid experience designing and consuming REST and SOAP APIs. Advanced knowledge of DataWeave for data transformation and mapping. Proven experience integrating Salesforce and enterprise back-end systems (ERP, databases, SaaS). Strong understanding of API security standards (OAuth 2.0, JWT, policies). Experience with CI/CD pipelines and DevOps practices. Ability to lead technical discussions, mentor team members, and communicate effectively with stakeholders. 💰 What can we offer? ✈️ 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! ❤️ Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). 🍴 `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…) 🎓 Free access to several training platforms 🚀 Professional stability and career plans 🚶 UST also, compensates referrals from which you could benefit when you refer professionals. 🔗 The option to pick between 12 or 14 payments along the year. 🏡 Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…) 🎁 UST Club Platform discounts and gym Access discounts 📧 If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you! In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. The Role: We are seeking an experienced and dynamic Senior Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner. Please note that this is only open to candidates based or willing to relocate to the Canary Islands You’ll be responsible for: Relationship Management: • Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services., • Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs. Customer Journey Management: • Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience., • Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Inflinni. Internal Collaboration: • Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships., • Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements. Reporting and Metrics: • Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key account metrics., • Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction. Thought Leadership: • Stay up-to-date with industry trends and best practices to provide customers with cutting-edge solutions and insights., • Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team. Ideally, you’ll have: • Minimum of 3 years of experience as a Senior Customer Success Manager, with a proven track record of working with large accounts., • Strong background in SaaS business models and experience with CRM tools., • Willing to relocate to Canary Islands and approx. 20% travel time needed to meet clients., • Fluent in English with excellent communication and interpersonal skills. Spanish & Italian would be an advantage, • Previous experience as a Team Lead or Manager would be a plus, • Proven ability to manage complex customer relationships and drive successful outcomes., • Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement., • Self-motivated, proactive team player with innovative ideas for customer growth and loyalty., • Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously., • Passionate about customer success and dedicated to delivering exceptional service and value. What’s in it for you • Competitive Salary: Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time., • Remote Work and Yearly Company Offsite: We offer flexible working hours and location options., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence., • Collaborative and Supportive Team: Working with team members that understands the importance of the work you’ll be doing

Ubicación: Madrid Modalidad: Híbrida (ocasionalmente) Contrato: Indefinido Descripción del puesto: Buscamos un/a Salesforce Developer Engineer para incorporarse a un equipo técnico estable, dedicado a la entrega continua de backlog Salesforce Experiencia requerida + 3 años de experiencia en desarrollo Responsabilidades: • Desarrollar y mantener funcionalidades en Salesforce mediante Apex, LWC, Visualforce y Aura., • Diseñar y construir integraciones con sistemas externos utilizando APIs de Salesforce., • Crear interfaces de usuario personalizadas basadas en Lightning Design System., • Participar en ciclos de release, asegurando calidad, test coverage y estabilidad operativa., • Recoger y analizar requisitos del negocio para transformarlos en soluciones técnicas., • Optimizar procesos y garantizar el cumplimiento de buenas prácticas de Salesforce., • Colaborar con equipos funcionales, stakeholders y otros desarrolladores Salesforce., • Mantener documentación técnica y test classes actualizadas. Perfil Profesional • Experiencia trabajando con grandes volúmenes de datos y estrategias de bulkification., • Conocimientos en HTML, CSS, JavaScript y Visual Studio., • Familiaridad con herramientas Atlassian (Confluence y Jira).

Desde LHH seleccionamos: Account Success Specialist, reportando a Dirección Comercial. Se trata de una posición temporal 6 meses + 6 meses, pues se trata de un proyecto piloto. En caso de éxito pasaría a indefinido. OBJETIVO: Asegurar que los nuevos clientes aprovechan al máximo desde el onboarding los productos y servicios contratados y evolucionan con la compañía a lo largo del tiempo, logrando su satisfacción y fidelización. Responsabilidades: · Gestionar una cartera activa de nuevos clientes - pequeñas y medianas empresas - siendo su referente durante el primer año. · Guiar al cliente durante el proceso de onboarding, asegurando la correcta configuración y producción fluida de sus servicios. · Asegurar que el cliente entiende y utiliza efectivamente el producto o servicio (presencia digital, web, redes, campañas, etc.) y percibe claramente su valor. · Ser el punto de contacto principal para la resolución de dudas o incidencias, coordinando con soporte u otros equipos si algo no funciona como se espera. · Monitorizar resultados y experiencia del cliente para garantizar su satisfacción y el cumplimiento de sus objetivos. · Mantener contacto regular para revisar resultados, proponer mejoras, anticipar problemas y ofrecer asistencia continua. Retener a los clientes que quieran abandonar el proyecto. · Trabajar de forma coordinada con equipos internos (operaciones, producto, soporte, etc.) para maximizar el valor del servicio. · Identificar oportunidades para ampliar (crecimiento upsell/cross-sell)o retener contratos, basándose en el valor demostrado a los clientes. Requisitos: · 2-4 años de experiencia en roles de gestor de cuenta, venta telefónica o atención al cliente en negocios B2B. · Grado universitario en ADE, Marketing, Gestión comercial, Ingeniería o carreras afines. · Conocimientos prácticos en marketing digital (SEO, SEM, redes sociales, gestión de presencia digital, etc.). · Experiencia con herramientas CRM (Salesforce,) y plataformas colaborativas. · Alta orientación al cliente, excelente habilidades comunicativas y enfoque consultivo. · Capacidad analítica para interpretar resultados y detectar oportunidades de mejora. · Capacidad para trabajar en un entorno dinámico, adaptándose a cambios y nuevos retos constantemente. · Disponibilidad para trabajar en Madrid en modalidad híbrida. · Se valorará experiencia previa trabajando con PYMEs o en entornos SaaS / servicios digitales. · Se valorará competencia en inglés, con experiencia en comunicación oral y escrita. Si estás interesado/a envía tu CV a

Hay roles en CRM que se quedan en la herramienta. Y hay otros que empiezan mucho antes: en cómo una entidad entiende a sus clientes, rediseña su relación con ellos y convierte esa visión en decisiones que impactan en negocio. En NTT DATA buscamos una persona senior que aporte entre 5-7 años de experiencia para incorporarse a nuestro equipo de CRM Strategy en Madrid. Te sumarás a un entorno donde estrategia, negocio, experiencia de cliente y tecnología se conectan de verdad. Aquí trabajarás en proyectos con recorrido, con interlocución relevante y con la oportunidad de aterrizar propuestas que transforman modelos comerciales, de servicio y de relación con cliente en organizaciones líderes. Nuestra propuesta de valor al talento pone el foco en crecer con propósito, aprender de forma continua y cocrear en un entorno AI-first, colaborativo y humano. Qué harás en tu día a día Formarás parte de la Foundation de CRM Solutions en NTT DATA, dentro del área de expertise de CRM Strategy, liderando iniciativas de transformación CRM en clientes del sector financiero. Tu foco estará en proyectos como: • Definir modelos de relación con cliente orientados a negocio y a generación de valor., • Rediseñar procesos de CRM end-to-end con visión transversal entre canales, procesos y capacidades., • Evolucionar modelos operativos comerciales y de servicio., • Construir y defender business cases asociados a iniciativas CRM., • Traducir necesidades de negocio en capacidades funcionales aterrizables en plataformas como Salesforce y Microsoft Dynamics, sobre todo en los ámbitos de Sales y Service., • Liderar conversaciones con cliente, estructurar problemáticas y convertirlas en hojas de ruta accionables., • Coordinar equipos y contribuir a la calidad de los entregables desde una visión estratégica y ejecutable. Qué buscamos Buscamos una persona con experiencia sólida en consultoría y transformación CRM, con capacidad para moverse con solvencia entre la definición estratégica y el aterrizaje práctico. • Experiencia senior en proyectos de implantación de CRM, CRM Strategy, Customer Experience o transformación comercial / de servicio., • Experiencia definiendo customer journeys, modelos de relación y modelos operativos., • Capacidad para construir narrativas de transformación con lógica de negocio y foco en impacto., • Experiencia elaborando business cases y priorizando iniciativas., • Conocimiento funcional de ecosistemas CRM, especialmente Salesforce y/o Microsoft Dynamics., • Soltura en interlocución con perfiles de negocio, transformación y tecnología., • Capacidad para liderar equipos, estructurar trabajo y elevar el nivel de la conversación con cliente., • Nivel fluido de ingles Nos encajarás especialmente si aportas: • Conocimiento del sector banca y/o seguros., • Certificaciones en Salesforce y MSFT Dynamics Qué te vas a encontrar en NTT DATA En NTT DATA creemos que crecer profesionalmente también tiene que ver con dónde lo haces y con quién lo haces. Somos una compañía global con proyectos de gran escala, pero seguimos cuidando el entorno cercano, la colaboración real y el desarrollo de cada persona. Nuestra EVP se articula sobre tres ejes: pertenencia, desarrollo e innovación; y se apoya en valores como pensar en grande, ganar en equipo, cumplir con el resultado y respetar cada voz. En este rol encontrarás: • Un espacio donde combinar visión estratégica, cercanía al negocio y aterrizaje en soluciones concretas., • Un equipo con el que compartir criterio, construir propuestas de valor y seguir especializándote en herramientas CRM., • Libertad y autonomía para aportar, proponer y liderar., • Un entorno donde el crecimiento no se entiende solo como promoción, sino también como aprendizaje, exposición y profundidad de expertise. Beneficios • Modelo de trabajo híbrido y flexible., • Ayuda Flex Teletrabajo., • Seguro médico corporativo para ti y cobertura para beneficiarios/as en las condiciones definidas por la compañía., • Seguro de vida y accidentes., • Retribución flexible con ventajas fiscales., • Guardería por retribución flexible., • Financiación a la formación., • Portal de ofertas y ventajas en productos bancarios y seguros., • Actividades deportivas y programas de salud mental. En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique

Omega CRM Consulting is looking for a Backend Engineer that would like to collaborate with one of the top global pharmaceutical companies. We are seeking a Backend Engineer to join our cross-functional feature teams, working on our future Digital Portals Experience. This initiative is a key part of our journey toward product-centric, outcome-driven digital solutions, inspired by LeSS (Large Scale Scrum) principles. In this role, you will primarily focus on designing and implementing APIs and integrations, contributing to a modern microservices architecture that powers a seamless customer experience. You'll collaborate closely with senior engineers and other team members to deliver features while continuously learning enterprise-grade engineering patterns. As part of a growing team, you'll have a voice in shaping both technical foundations and the culture of collaboration within and across teams. While backend engineering is your primary focus, we value T-shaped profiles. Ideal candidates can or are willing to grow toward full-stack delivery (Next.js, React, Tailwind) when needed, this will help future-proof our teams and enable greater flexibility. Key Responsibilities • Develop and maintain API endpoints and backend functionality (NestJS, Node.js), • Build and evolve database models and migrations (Prisma or equivalent ORM), • Integrate with third-party APIs and internal systems to enrich portal capabilities, • Write unit and integration tests to ensure code quality and system reliability, • Participate in code reviews, design sessions, and knowledge-sharing forums, • Assist with resolving production issues and improving service performance, • Collaborate in cross-functional, product-aligned teams, owning shared outcomes, • Contribute to continuous improvement, helping evolve engineering practices and team ways of working Requirements • Strong foundation in backend development using Node.js, • Understanding of API development concepts and application architecture, • Knowledge of databases, queries, and schema management, • Debugging skills, with a structured approach to problem-solving, • Ability to collaborate effectively and demonstrate curiosity for continuous growth, • Strong written and spoken English communication skills NICE TO HAVE Requirements • Experience with NestJS framework and ORMs like Prisma, • Familiarity with Redis and basic caching strategies, • Full-Stack Capability:, • Frontend development using Next.js, React, TypeScript, • Experience with UI libraries (Tailwind CSS, Radix UI), • Exposure to messaging systems (e.g., RabbitMQ, Kafka), • Awareness of cloud and container platforms (AWS, Docker), • Background in e-commerce or digital customer platforms, • Knowledge of observability tools (monitoring, logging, tracing) Experience • 2+ years professional experience in backend development, • Practical experience with Node.js in production environments, • Familiarity with TypeScript, or strong commitment to learn it, • Experience building and consuming REST APIs, • Solid understanding of SQL and relational database fundamentals (PostgreSQL preferred), • Comfort using Git workflows for collaborative development, • Exposure to Agile principles; willingness to work in a LeSS-inspired multi-team structure What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

IF YOU ARE INTERESTED, PLEASE SHARE YOUR CV IN ENGLISH LANGUAGE ONLY! Who are we? We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it? We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers. We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly differentiated experience for you. If this excites you, then apply below. Role: Lead SFMC Developer IF YOU ARE INTERESTED, PLEASE SHARE YOUR CV IN ENGLISH LANGUAGE ONLY! Job Description: We are seeking an experienced SFMC Lead Developer with deep hands-on expertise across Automation Studio, Journey Builder, complex audience segmentation, Marketing Cloud Personalization (MCP), and enterprise integrations. This role is ideal for someone who is comfortable operating in a pharma environment, with strong data governance sensibilities and the ability to translate business objectives into scalable omnichannel journeys. The ideal candidate will partner closely with platform architects (e.g., CRM, Web, CMS) while leading technical design and building for Salesforce Marketing Cloud programs. This is a hands-on technical role, not purely strategic, requiring someone who can architect, develop, troubleshoot, optimize, and operationalize journeys at scale. Key Responsibilities 1. SFMC Architecture & Development • Lead the build and optimization of journeys in Journey Builder, including multi-branch paths, triggers, decision splits, and event-based orchestration., • Build automations in Automation Studio, including SQL-based segmentation, scheduled automations, and data hygiene processes., • Develop modular, compliant email and content blocks, leveraging AMPscript, SSJS, and data extensions best practices., • Implement and optimize Einstein features and predictive capabilities within SFMC, • Own the final audit and quality validation of campaigns executed by team members, ensuring adherence to defined processes, compliance standards, technical accuracy, and client requirements before deployment. 1. Data & Integration Leadership • Design and maintain data models, data extensions, relational mappings, and business rules aligned with CRM, website, and analytics inputs., • Lead integrations between SFMC and: o Veeva CRM (triggers, segmentation, report extraction) o WordPress VIP for personalization, tagging, and behavioral capture feeding MCP o Enterprise Data Lakes, CDPs, or analytics environments • · Ensure data dictionary, taxonomy alignment, and governance across all activation channels. 1. Marketing Cloud Personalization (MCP) • Implement MCP tagging, site wide java scripting, custom scripting (if any) rule sets, decisioning logic, personalization recipes, and identity resolution approaches., • Partner with web and analytics teams to ensure MCP instrumentation is clean, compliant, and aligned to journey logic., • Optimize hybrid (rule-based + algorithmic) MCP experiences based on campaign goals. 1. Cross-Functional Collaboration & Enablement • Work closely with omnichannel strategists, CRM leads, web/CMS teams, and localization leads., • Provide documentation, technical playbooks, and training for marketing, operations, and downstream teams., • Participate in solution design discussions, validation sessions, gap assessment, and technical Q&A. Required Qualifications • 7–10+ years of hands-on SFMC development and architecture experience at scale., • Advanced mastery of Journey Builder, Automation Studio, SQL, AMPscript, SSJS, and SFMC data modeling., • Proven experience with MCP implementation, including tagging, decisioning, and integration with websites (e.g., WordPress VIP)., • Strong familiarity with Veeva CRM data structures and how CRM segments feed omnichannel journeys., • Demonstrated experience supporting pharma or life sciences omnichannel operations., • Comfortable working cross-platform (CRM → SFMC → Web) in complex enterprise ecosystems., • Based in Madrid or already residing in Spain or Japan with ability for regular on-site work., • Language proficiency required in Spanish (for Spain market) EQUAL OPPORTUNITY: Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

En NTT DATA buscamos una persona para incorporarse al equipo de CRM Strategy, dentro de CRM Solutions, y participar en proyectos de transformación donde la experiencia de cliente y/o usuario, el diseño de procesos y la evolución del negocio se convierten en iniciativas reales. Este rol está pensado para perfiles que disfrutan moviéndose entre estrategia y aterrizaje: personas capaces de analizar cómo se relaciona una compañía con sus clientes, detectar fricciones, identificar requerimientos, rediseñar procesos, construir modelos de relación más eficaces y convertir todo eso en iniciativas accionables, medibles y conectadas con plataformas como Salesforce o Microsoft Dynamics. No buscamos a alguien que se quede en la recomendación conceptual. Buscamos a alguien que entienda el negocio, estructure el problema, proponga una solución sólida y sepa llevarla hasta un nivel de definición que permita convertirla en transformación tangible. En NTT DATA creemos que crecer no es solo asumir nuevos retos, sino hacerlo en un entorno donde puedas aprender de proyectos relevantes, trabajar con equipos diversos y formar parte de una compañía global sin perder la cercanía ni el entorno humano. Nuestra propuesta pone el foco en la comunidad, el desarrollo continuo y la innovación, con una cultura donde cada voz cuenta, se impulsa la curiosidad y el impacto se construye en equipo. Qué vas a hacer • Participar en proyectos de transformación CRM desde una perspectiva estratégica y de proceso., • Rediseñar procesos end-to-end, identificando nuevos requerimientos y casos de uso a partir de puntos de fricción, oportunidades de mejora e impacto en negocio y experiencia., • Definir modelos de relación con cliente alineados con los objetivos comerciales, de servicio y fidelización., • Analizar y transformar procesos comerciales y de atención, conectando visión de negocio, operativa y experiencia de cliente., • Definir KPIs, marcos de medición e indicadores de impacto para priorizar iniciativas y evaluar resultados., • Construir business cases que ayuden a tomar decisiones con criterio, conectando inversión, viabilidad y valor esperado., • Aterrizar iniciativas funcionales en plataformas como Salesforce o Microsoft Dynamics, colaborando con equipos de negocio y tecnología., • Contribuir a la elaboración de propuestas y entregables con narrativa clara, estructura sólida y foco en valor. Qué buscamos en ti Buscamos una persona que tenga entre 2 y 5 años de experiencia que ya haya trabajado en proyectos vinculados a CRM, y que quiera seguir creciendo en un entorno donde la estrategia vinculada a las plataformas de CRM tenga recorrido real en cliente. Nos encajará especialmente alguien que aporte: • Experiencia en proyectos de implantación de CRM, CRM Strategy, Customer Experience, customer journeys o transformación comercial y de servicio., • Capacidad para estructurar problemas de negocio y traducirlos en, no solo funcionalidades, como en recomendaciones claras, viables y accionables., • Experiencia en análisis, toma de requerimientos y rediseño de procesos con foco en cliente., • Solvencia en definición de KPIs, medición de impacto y construcción de business cases., • Conocimiento funcional de ecosistemas CRM y capacidad para aterrizar iniciativas sobre plataformas como Salesforce o Microsoft Dynamics, sobre todo con experiencia en Service y Sales., • Buen nivel de interlocución, pensamiento analítico y capacidad para construir entregables con claridad y criterio., • Interés real por entender cómo negocio, cliente y tecnología se conectan para transformar una organización. Qué te vas a encontrar Te incorporarás a un equipo donde el CRM no se entiende como una herramienta aislada, sino como una palanca para transformar la relación con cliente de forma más inteligente, coherente y medible. Trabajarás en proyectos donde podrás combinar análisis, diseño, negocio y tecnología; colaborar con perfiles diversos; y participar en iniciativas que afectan directamente a cómo las compañías venden, atienden, fidelizan y generan valor. Además, formarás parte de una compañía con alcance global y con presencia en sectores clave, donde la innovación tecnológica y la transformación empresarial conviven con una cultura que apuesta por el aprendizaje continuo, la colaboración y el desarrollo profesional sostenido. En NTT DATA promovemos una forma de crecer basada en pensar en grande, ganar en equipo, cumplir con el resultado y respetar cada voz. Beneficios • Modelo de trabajo híbrido y flexible., • Ayuda Flex Teletrabajo., • Seguro médico corporativo para ti y cobertura para beneficiarios/as en las condiciones definidas por la compañía., • Seguro de vida y accidentes., • Retribución flexible con ventajas fiscales., • Guardería por retribución flexible., • Financiación a la formación., • Portal de ofertas y ventajas en productos bancarios y seguros., • Actividades deportivas y programas de salud mental. En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique

Desde VASS nos encontramos en un momento de crecimiento tanto a nivel nacional como internacional. En estos momentos estamos creciendo el equipo de Banca con la ayuda de nuestros compañeros especializados en Salesforce. Para esta necesidad, buscamos a un par de personas que aporten experiencia de al menos 3 años como Tech Lead trabajando con tecnología Salesforce en la gestión de proyectos cerrados (llave en mano) o servicios. Ideal: • Persona proactiva, con capacidad de interlocución con diversos actores dentro del cliente, y que esté acostumbrada a colaborar en equipos de trabajo multidisciplinares y en remoto., • Capacidad de adaptación a las diferentes modelos de trabajo que pueda requerir el cliente (agile, waterfall o híbrida), • Capacidad de gestión y priorización de tareas., • Experiencia tratando con clientes, toma de requisitos, análisis y documentación., • Experiencia participando en reuniones clave con clientes, incluyendo sesiones de requisitos, demostraciones del sistema, pruebas de aceptación del usuario y capacitación del usuario final., • Asesorar a los miembros del equipo en tecnología de Salesforce, Force.com, Tecnologías de integración y las mejores prácticas de Salesforce., • Soporte a tareas de offering y preventa. Propuesta de solución técnica y estimaciones de los desarrollos en preventas y/o ventas. Participación en demostraciones a clientes., • Diseño de soluciones complejas en Salesforce, así como de integraciones de múltiples tecnologías con Salesforce / Force.com., • Conocimientos declarativos sobre Sales Cloud y/o Service Cloud., • Capacidad para configurar capacidades OOTB (workflows, data model, process builder, reports, etc). Administración, Seguridad (perfiles, roles, OWD, sharing rules), límites Salesforce., • Colaboración y apoyo al diseño de soluciones Salesforce para satisfacer las necesidades del los clientes., • Responsable de los entregables a cliente. Gestionar la ejecución de pruebas de usuario y sistemas. Responsable de los despliegues en los entornos propuestos., • Se valorará positivamente certificaciones en Salesforce (Admin, Dev I, Sales & Service Consultant, App Builder,...) así como experiencia demostrable en otros CRMs, • Valorable un nivel de inglés medio-alto., • Valorable certificación o experiencia en Financial Service ¿Qué nos hace diferentes? • Soluciones innovadoras, proyectos internacionales y tecnologías punteras., • Las personas que componen nuestros equipos y el entusiasmo de nuestra gente por la tecnología., • Excelente ambiente de trabajo, • Plan de carrera personalizado y Plan de formación a medida., • Estabilidad laboral., • Ilusión, Compromiso y Felicidad. Se trata de una posición estable, de larga duración y con grandes posibilidades de crecimiento profesional a medida. Si te interesa participar en el proceso, no lo dudes e inscríbete.

🚀 We are looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. 🔎 What we look for? We are looking for an experienced MuleSoft Integration Consultant to design, build, and lead enterprise-grade integration solutions using the MuleSoft Anypoint Platform. The ideal candidate will have a strong background in API-led connectivity, complex system integrations, and technical leadership within large-scale environments. 📋 Main tasks and accountabilities will be: Architect, design, and implement enterprise integration solutions using the MuleSoft Anypoint Platform, leveraging over 10 years of integration experience. Design and develop scalable, reusable, and high-performance REST and SOAP APIs. Implement robust error handling, logging, monitoring, and ing mechanisms to ensure reliability and operability. Ensure secure API implementations using OAuth, JWT, and MuleSoft policy enforcement. Optimize integration performance, scalability, and availability in high-volume environments. Manage CI/CD pipelines, deployment strategies, and environment configurations across development, test, and production. 💡 What do we expect from you? 7+ years of experience in enterprise integration and middleware solutions. Strong hands-on experience with MuleSoft Anypoint Platform and API-led architectures. Solid experience designing and consuming REST and SOAP APIs. Advanced knowledge of DataWeave for data transformation and mapping. Proven experience integrating Salesforce and enterprise back-end systems (ERP, databases, SaaS). Strong understanding of API security standards (OAuth 2.0, JWT, policies). Experience with CI/CD pipelines and DevOps practices. Ability to lead technical discussions, mentor team members, and communicate effectively with stakeholders. 💰 What can we offer? ✈️ 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! ❤️ Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). 🍴 `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…) 🎓 Free access to several training platforms 🚀 Professional stability and career plans 🚶 UST also, compensates referrals from which you could benefit when you refer professionals. 🔗 The option to pick between 12 or 14 payments along the year. 🏡 Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…) 🎁 UST Club Platform discounts and gym Access discounts 📧 If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you! In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

Job Title: Lead Campaign Data Analyst Job Description We are a technology-led healthcare solutions provider driven by a mission to help healthcare organizations become future-ready. We offer accelerated global growth opportunities for individuals who are bold, industrious, and adaptable. Our culture values entrepreneurship, innovation, collaboration, and empathy. This role offers the opportunity to work at the intersection of healthcare and technology, with mentorship from experienced industry professionals and exposure to high-impact, data-driven initiatives. Role Overview: Lead Campaign Data Analyst The Campaign Optimization Analyst / Data Analyst plays a critical role in enabling data-driven decision-making for omnichannel marketing campaigns. This role is responsible for analyzing cross-channel campaign performance, uncovering actionable insights, and developing targeted optimization strategies to enhance brand impact and marketing ROI. The ideal candidate has strong analytical skills, a deep understanding of digital marketing ecosystems, and the ability to translate complex data into clear, compelling recommendations for stakeholders. Key Responsibilities 1. Campaign Performance Analytics • Analyze campaign performance across email, web, paid media, social, and other digital channels using analytics platforms and reporting tools., • Identify trends, patterns, and anomalies to inform campaign optimization., • Develop both standardized and ad-hoc reports for marketing and brand teams. 1. Insight Generation & Optimization • Transform raw data into structured insights with clear business implications., • Recommend optimization strategies (e.g., audience segmentation, frequency adjustments, subject line improvements, channel mix optimization)., • Conduct root-cause analysis for underperforming campaigns and suggest corrective actions. 1. Brand-Level Strategic Recommendations • Deliver regular brand-level insights based on cross-channel performance., • Assess channel effectiveness and recommend actions to improve engagement and conversions., • Collaborate with campaign managers, channel specialists, and brand teams to drive data-informed decisions. 1. Reporting, Dashboards & Data Visualization • Build and maintain dashboards using tools such as Power BI, Tableau, or similar BI platforms., • Ensure reporting frameworks provide clear visibility into KPIs, benchmarks, and campaign performance trends., • Maintain data accuracy, consistency, and quality across reports. 1. Collaboration & Stakeholder Management • Partner with cross-functional teams to align on KPIs, reporting requirements, and insights., • Present findings and recommendations in a clear and business-friendly manner., • Manage timelines and expectations for both recurring and ad-hoc analytics requests. Required Skills & Experience (7–12 Years) Technical & Analytical Skills • 7–12 years of experience in marketing analytics, campaign analytics, or related data-driven roles., • Proficiency in tools such as Excel, SQL, Power BI, Tableau, or similar platforms., • Strong understanding of digital marketing analytics (email, web, paid media, social)., • Experience with marketing automation or CRM platforms (e.g., Marketo, Salesforce Marketing Cloud, Eloqua, HubSpot, Google Analytics)., • Ability to derive insights from large datasets and present them in clear, actionable formats., • Experience in healthcare, pharma, or other regulated industries is a plus. Preferred Skills • Strong communication and storytelling abilities., • Ability to simplify complex data for non-technical stakeholders., • High attention to detail and accuracy., • Ability to manage multiple priorities in a fast-paced environment., • Proactive problem-solving mindset. Educational Qualifications • Bachelor’s degree in a relevant field., • Certifications in data analytics or marketing analytics are a plus.

AVATR, a premium intelligent electric vehicle brand, is seeking a [Job Title] to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. What you will do: 1. Daily Operations Monitoring & KPI Management • Supervise daily operations of in-house or outsourced call center teams., • Track and report on core operational KPIs including:, • Call answer rate and abandonment rate., • Average speed of answer (ASA) and average handling time (AHT)., • Work order closure rate and first contact resolution (FCR)., • Customer satisfaction (CSAT) score., • Generate daily, weekly and monthly operational performance reports., • Identify operational bottlenecks and implement process improvements to meet requirements. 1. Service Quality Assurance & Standard Compliance • Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review., • Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques., • Analyze quality trends and identify training needs for the team., • Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements., • Drive continuous improvement in service quality and customer experience. 1. Escalated Complaint Resolution & Crisis Management • Serve as the primary escalation point for complex customer complaints and emergency service incidents., • Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours., • Conduct root cause analysis for high-impact customer complaints and implement preventive measures., • Maintain detailed records of escalated cases and track resolution progress until closure. 1. Knowledge Base Management & Information Synchronization • Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base., • Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures., • Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. 1. Training & Performance Management • Design and deliver comprehensive onboarding training programs for new call center employees covering: Brand standards and service etiquette Product knowledge and vehicle features CRM system operation and work order management Customer service skills and complaint handling techniques Develop and implement ongoing training programs to enhance team capabilities. Design and execute performance-based incentive schemes to motivate the team. What you will bring: • Bachelor's degree in Business Administration, Communications or related field., • Minimum 2-3 years of experience in call center operations, customer service or CRM management., • Proven experience in KPI monitoring and service quality management., • Proficiency in both English and Spanish., • Strong problem-solving skills and ability to handle high-pressure situations., • Experience with CRM systems (Salesforce, Dynamics or similar) and call center software., • Advanced proficiency in MS Office (Excel, Word, PowerPoint).

Head of Marketing - €80,000 - 100,000 plus bonus (20%) Madrid, Spain | Hybrid We're partnering with an ambitious international fintech business that is investing heavily in its next phase of growth and has recently established a new hub in Madrid. As part of this expansion, we're seeking a transformational Head of Marketing to build and lead a modern, high-performing marketing function capable of driving measurable commercial impact across international markets. Reporting directly to the Chief Revenue Officer, this is a rare opportunity to shape strategy, build capability, and create a world-class marketing engine from the ground up. If you're a commercially minded B2B marketer who enjoys building, scaling and transforming functions, this role offers the platform to make a significant mark. The Opportunity This is a highly visible leadership role with responsibility for marketing strategy, demand generation, brand development, pipeline growth, and team leadership. You'll have the autonomy to define what great marketing looks like, introduce new ways of working, and establish marketing as a critical driver of business growth. The successful candidate will combine strategic thinking with hands-on execution and bring a proven track record of delivering high-performing demand generation programmes within technology-led organisations. Key Responsibilities Drive Growth Through Demand Generation • Develop and execute a comprehensive demand generation strategy across multiple, • markets, • Build scalable lead generation programmes across paid media, SEO, content marketing, email marketing, marketing automation and ABM, • Optimise the full customer journey from awareness through to pipeline creation and conversion., • Implement lead nurturing and lifecycle marketing programmes that support revenue growth Lead Marketing Transformation • Conduct a full assessment of the current marketing function and create a roadmap for improvement, • Establish clear KPIs, reporting frameworks and performance metrics, • Introduce modern marketing practices, technologies and AI-driven capabilities, • Create a culture of experimentation, accountability and continuous optimisation Build Brand and Market Presence • Develop compelling positioning and messaging across target markets, • Lead content strategy, including thought leadership, customer stories, webinars and industry insights, • Oversee events, partner marketing initiatives and market engagement programmes Develop and Inspire a High-Performing Team • Lead and develop an international marketing team, • Build strong alignment with Sales, Product and Leadership teams, • Manage agency and external partner relationships What We're Looking For • 10+ years' experience in B2B marketing within technology, software, SaaS or related sectors, • Demonstrated success building demand generation programmes that drive measurable pipeline growth, • Deep expertise across digital marketing, ABM, marketing automation, content and performance marketing, • Experience leading and developing marketing teams, • Strong analytical and commercial mindset, • Experience applying AI and modern technologies to improve marketing effectiveness, • Excellent stakeholder management and communication skills, • Based in Madrid or open to relocation Desirable Experience • Experience within financial technology, data, analytics or software businesses, • Familiarity with Salesforce, HubSpot, Marketo or equivalent platforms, • Additional European languages, • Previous experience operating in high-growth or transformational environments Why This Opportunity? • A genuine opportunity to transform and elevate a marketing function, • Significant visibility and influence across the leadership team, • Ownership of strategy and execution, International scope and impact, • The chance to build something meaningful during a pivotal stage of growth If you're excited by the prospect of building a best-in-class marketing organisation and driving the next phase of growth for an ambitious technology business, we'd love to hear from you.

Country Manager/Regional Vice President EMEA — Mission Driven SaaS About the Business Our client sits at the top of their vertical t, with a product that institutions around the world rely on to shape how they run their operations. The business combines a compelling mission with a well-established commercial footprint and a significant runway for continued expansion. To capitalise on this, they are searching for a standout sales leader to take the helm of their EMEA operation — with a sharp eye on driving growth across Spain, Italy, and the wider European continent. The Opportunity Stepping in as Regional Vice President of Sales for EMEA, you will carry full accountability for how the region performs commercially. At the head of a team of Account Executives, you will push toward stretching growth objectives while laying the cultural foundations for a team that holds itself to the highest standards. The role demands someone equally comfortable setting strategic direction and rolling up their sleeves — someone who can take a global playbook and make it land in markets as varied and nuanced as those across Europe and the Middle East. What You Will Own • Shape and deliver a regional sales strategy that doesn't just meet targets — it surpasses them, consistently hitting the KPIs that matter most to the business, • Provide strong, hands-on leadership to a team of Account Executives — coaching, challenging, and developing them into a cohesive, high-output unit, • Take charge of building the team itself, bringing in exceptional sales talent and getting them up to speed quickly and effectively, • Keep senior leadership well-informed with accurate, structured forecasting and up-to-date visibility across the regional pipeline, • Invest in long-term relationships with the customers, partners, and stakeholders who matter most to the business across the region, • Stay ahead of market shifts, competitor movements, and changing customer priorities — using that intelligence to keep the strategy sharp and ahead of the curve, • Partner with colleagues in Marketing, Product, and Customer Success to make sure customers experience the business at its best, from first touch to long-term retention, • Take the lead on high-stakes enterprise deals, navigating complex negotiations and bringing them to a close with skill and commercial confidence, • Show up as a credible, senior face of the business at key events, conferences, and customer meetings right across EMEA Who We Are Looking For • A sales leader with three to five or more years of progressive experience at a regional level, ideally within SaaS, • Someone with a history of not just hitting quota but consistently going beyond it, with tangible revenue growth to show for it, • Demonstrable experience constructing and executing regional sales strategies and go-to-market approaches that actually deliver, • A people leader who genuinely brings out the best in those around them — motivating, developing, and holding teams to high standards in equal measure, • Polished communication and negotiation skills, with the presence and credibility to operate confidently at a senior level, • Comfortable working within CRM systems such as Salesforce, and someone who lets data lead the way when it comes to pipeline management and strategic calls, • Ready and willing to be on the road regularly across the EMEA region Why This Role Stands Out • The chance to lead for a business with genuine purpose — a global company whose product makes a real difference to people, • A senior, high-profile role with meaningful commercial opportunity and room to make a genuine mark on the region's performance, • A sector with strong momentum attracting sustained investment and interest, offering real long-term career upside, • A compelling package that includes equity participation, flexible working arrangements, dedicated learning and development funding, and strong wellness support

Hay roles en CRM que se quedan en la herramienta. Y hay otros que empiezan mucho antes: en cómo una entidad entiende a sus clientes, rediseña su relación con ellos y convierte esa visión en decisiones que impactan en negocio. En NTT DATA buscamos una persona senior que aporte entre 5-7 años de experiencia para incorporarse a nuestro equipo de CRM Strategy en Madrid. Te sumarás a un entorno donde estrategia, negocio, experiencia de cliente y tecnología se conectan de verdad. Aquí trabajarás en proyectos con recorrido, con interlocución relevante y con la oportunidad de aterrizar propuestas que transforman modelos comerciales, de servicio y de relación con cliente en organizaciones líderes. Nuestra propuesta de valor al talento pone el foco en crecer con propósito, aprender de forma continua y cocrear en un entorno AI-first, colaborativo y humano. Qué harás en tu día a día Formarás parte de la Foundation de CRM Solutions en NTT DATA, dentro del área de expertise de CRM Strategy, liderando iniciativas de transformación CRM en clientes del sector financiero. Tu foco estará en proyectos como: • Definir modelos de relación con cliente orientados a negocio y a generación de valor., • Rediseñar procesos de CRM end-to-end con visión transversal entre canales, procesos y capacidades., • Evolucionar modelos operativos comerciales y de servicio., • Construir y defender business cases asociados a iniciativas CRM., • Traducir necesidades de negocio en capacidades funcionales aterrizables en plataformas como Salesforce y Microsoft Dynamics, sobre todo en los ámbitos de Sales y Service., • Liderar conversaciones con cliente, estructurar problemáticas y convertirlas en hojas de ruta accionables., • Coordinar equipos y contribuir a la calidad de los entregables desde una visión estratégica y ejecutable. Qué buscamos Buscamos una persona con experiencia sólida en consultoría y transformación CRM, con capacidad para moverse con solvencia entre la definición estratégica y el aterrizaje práctico. • Experiencia senior en proyectos de implantación de CRM, CRM Strategy, Customer Experience o transformación comercial / de servicio., • Experiencia definiendo customer journeys, modelos de relación y modelos operativos., • Capacidad para construir narrativas de transformación con lógica de negocio y foco en impacto., • Experiencia elaborando business cases y priorizando iniciativas., • Conocimiento funcional de ecosistemas CRM, especialmente Salesforce y/o Microsoft Dynamics., • Soltura en interlocución con perfiles de negocio, transformación y tecnología., • Capacidad para liderar equipos, estructurar trabajo y elevar el nivel de la conversación con cliente., • Nivel fluido de ingles Nos encajarás especialmente si aportas: • Conocimiento del sector banca y/o seguros., • Certificaciones en Salesforce y MSFT Dynamics Qué te vas a encontrar en NTT DATA En NTT DATA creemos que crecer profesionalmente también tiene que ver con dónde lo haces y con quién lo haces. Somos una compañía global con proyectos de gran escala, pero seguimos cuidando el entorno cercano, la colaboración real y el desarrollo de cada persona. Nuestra EVP se articula sobre tres ejes: pertenencia, desarrollo e innovación; y se apoya en valores como pensar en grande, ganar en equipo, cumplir con el resultado y respetar cada voz. En este rol encontrarás: • Un espacio donde combinar visión estratégica, cercanía al negocio y aterrizaje en soluciones concretas., • Un equipo con el que compartir criterio, construir propuestas de valor y seguir especializándote en herramientas CRM., • Libertad y autonomía para aportar, proponer y liderar., • Un entorno donde el crecimiento no se entiende solo como promoción, sino también como aprendizaje, exposición y profundidad de expertise. Beneficios • Modelo de trabajo híbrido y flexible., • Ayuda Flex Teletrabajo., • Seguro médico corporativo para ti y cobertura para beneficiarios/as en las condiciones definidas por la compañía., • Seguro de vida y accidentes., • Retribución flexible con ventajas fiscales., • Guardería por retribución flexible., • Financiación a la formación., • Portal de ofertas y ventajas en productos bancarios y seguros., • Actividades deportivas y programas de salud mental. En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique

En Claire Joster somos especialistas en la búsqueda y selección de Perfiles cualificados de Mando Intermedio y Management en el ámbito tecnológico para las principales áreas funcionales y técnicas, con un valor añadido fundamental: la captación de talento, basada en valores y ajuste cultural de nuestros clientes y candidatos. Actualmente estamos buscando perfiles de Consultor/a de Genesys Cloud en España para un cliente final que se dedica a ofrecer soluciones tecnológicas para mejorar la experiencia del cliente, especialmente en entornos de centros de contacto. Responsabilidades clave: • Se integrará en un equipo altamente calificado que implementa y mantiene Genesys IVR, informes y soluciones multicanal, así como sistemas de grabación de llamadas, soluciones de gestión de la fuerza laboral y CRM de otros fabricantes de software líderes., • Trabajar con el equipo para diseñar y construir:, • Genesys automatiza el servicio, los informes y las soluciones multicanal, • Integre con la grabación de llamadas, las soluciones de gestión de la fuerza laboral y los sistemas CRM de otros fabricantes de software líderes. Requisitos: • Conocimiento de las siguientes herramientas y módulos de Genesys Cloud CX:, • Configuración básica: agentes, grupos, habilidades, roles, etc, • Enrutamiento: estrategias de llamadas entrantes y salientes, • Telefonía: sitios, bordes, troncales, rutas de salida, • Scripting, • Arquitecto: diseño de flujos de voz y canales digitales, bot, integraciones con DialogFlow, y con sistemas externos vía acciones de datos. Tablas de datos., • Acciones de datos: diseño y construcción de webservices para sistemas externos., • Campañas de varios tipos (progresivas, previas, de poder), • Informes en tiempo real, • Canales digitales: Correo electrónico, Chat, integración con una red social (Whatsapp, Facebook, Twitter) Valorable: • Certificaciones de Genesys Cloud (GCP-CX), • Experiencia con Single Sign-ON (SSO), • Integraciones con Embeddable Framework con otros CRM: Salesforce, Microsoft Dynamics 365., • Integración con herramientas de informes externos (PowerBI)., • Conocimiento y explotación de la API de Genesys, Automatización de Procesos (triggers) y uso de Workflows para implementaciones más complejas., • Conocimientos de programación de software: C, Java, Javascript, .Net, • Experiencia trabajando en soporte, • Experiencia trabajando con Metodologías Ágiles (específicamente Scrum) Se ofrece: • Teletrabajo, • Jornada intensiva entre el 15 de junio y el 15 de septiembre., • Posición estable y contrato indefinido directamente en cliente final., • Salario competitivo., • Formaciones e iniciativas constantes., • Beneficios sociales., • 25 días de vacaciones laborables.

Desde VASS nos encontramos en un momento de crecimiento tanto a nivel nacional como internacional. En estos momentos estamos creciendo el equipo de Banca con la ayuda de nuestros compañeros especializados en Salesforce. Para esta necesidad, buscamos a un par de personas que aporten experiencia de al menos 3 años como Tech Lead trabajando con tecnología Salesforce en la gestión de proyectos cerrados (llave en mano) o servicios. Ideal: • Persona proactiva, con capacidad de interlocución con diversos actores dentro del cliente, y que esté acostumbrada a colaborar en equipos de trabajo multidisciplinares y en remoto., • Capacidad de adaptación a las diferentes modelos de trabajo que pueda requerir el cliente (agile, waterfall o híbrida), • Capacidad de gestión y priorización de tareas., • Experiencia tratando con clientes, toma de requisitos, análisis y documentación., • Experiencia participando en reuniones clave con clientes, incluyendo sesiones de requisitos, demostraciones del sistema, pruebas de aceptación del usuario y capacitación del usuario final., • Asesorar a los miembros del equipo en tecnología de Salesforce, Force.com, Tecnologías de integración y las mejores prácticas de Salesforce., • Soporte a tareas de offering y preventa. Propuesta de solución técnica y estimaciones de los desarrollos en preventas y/o ventas. Participación en demostraciones a clientes., • Diseño de soluciones complejas en Salesforce, así como de integraciones de múltiples tecnologías con Salesforce / Force.com., • Conocimientos declarativos sobre Sales Cloud y/o Service Cloud., • Capacidad para configurar capacidades OOTB (workflows, data model, process builder, reports, etc). Administración, Seguridad (perfiles, roles, OWD, sharing rules), límites Salesforce., • Colaboración y apoyo al diseño de soluciones Salesforce para satisfacer las necesidades del los clientes., • Responsable de los entregables a cliente. Gestionar la ejecución de pruebas de usuario y sistemas. Responsable de los despliegues en los entornos propuestos., • Se valorará positivamente certificaciones en Salesforce (Admin, Dev I, Sales & Service Consultant, App Builder,...) así como experiencia demostrable en otros CRMs, • Valorable un nivel de inglés medio-alto., • Valorable certificación o experiencia en Financial Service ¿Qué nos hace diferentes? • Soluciones innovadoras, proyectos internacionales y tecnologías punteras., • Las personas que componen nuestros equipos y el entusiasmo de nuestra gente por la tecnología., • Excelente ambiente de trabajo, • Plan de carrera personalizado y Plan de formación a medida., • Estabilidad laboral., • Ilusión, Compromiso y Felicidad. Se trata de una posición estable, de larga duración y con grandes posibilidades de crecimiento profesional a medida. Si te interesa participar en el proceso, no lo dudes e inscríbete.

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 220,000 people across 60 countries. We supercharge progress through industry-leading capabilities centered around Digital, Engineering, Cloud, and AI. Our diverse, creative, and passionate people are the driving force behind our work, consistently raising the bar for excellence. We strive to help our employees find their spark and become the best version of themselves. Your Role & Responsibilities Candidate needs to work as a Cloud Architect for SAP & provide Complete Technical guidance to the Customer & Support Deals (Greenfield/Brownfield) during Pre-Sales & Post-Sales for RISE with SAP. As a Technical Architect below would be the Roles & Responsibilities: Bill Of Material Review & Analysis • Review technical accuracy of Bill of Material, • Provide feedback to the Sales Team on Bill of Material, • Do technical validation of customer landscape, • Analyze Early Watch Reports & Technical Data, • Work closely with Sales Team on architecture, landscape, and to-be, • Sizing the to be Landscape for Migrations, • Customer Deal Support – Pre-Signature, • Prepare Technical Assessments, • Conduct Technical Assessments with customers, • Perform workshops with customer (networking, HA concepts, RACI reviews) Customer Deal Support – Post Signature • Onboarding Questionnaire Support (assist customer with questions on onboarding), • Answer questions of customer relating to delivery, • Provide delivery with key information during sales cycle, • Provide turnover to delivery of key items during sales cycle, • Answer questions of delivery specific to the delivery, • There would be minimal Hands-on. The resource would be working on Latest SAP Technologies (BTP/Integration Suite/Cloud Solutions/Upgrade & Migration Strategies) Qualifications & Experience Technical Skill Set (CAA) Needed: • Technical expertise in SAP Basis area., • Good understanding & hands-on experience required in S/4 HANA application & HANA database., • Hands-on experience in any of hyper scaler (AWS/ Azure/ GCP) is needed., • Experience in SAP Upgrade & Migration (OS/DB) is required., • Experience in SaaS products (Ariba, Salesforce, C4S etc.) integration with SAP Landscape is plus. Why Us • Permanent contract;, • Competitive salary;, • Working hours: Monday to Friday;, • Remote based in Spain Equality & Opportunity for All Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Candidate privacy notice: https://www.hcltech.com/candidate-privacy-notice

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 220,000 people across 60 countries. We supercharge progress through industry-leading capabilities centered around Digital, Engineering, Cloud, and AI. Our diverse, creative, and passionate people are the driving force behind our work, consistently raising the bar for excellence. We strive to help our employees find their spark and become the best version of themselves. Your Role & Responsibilities Candidate needs to work as a Cloud Architect for SAP & provide Complete Technical guidance to the Customer & Support Deals (Greenfield/Brownfield) during Pre-Sales & Post-Sales for RISE with SAP. As a Technical Architect below would be the Roles & Responsibilities: Bill Of Material Review & Analysis • Review technical accuracy of Bill of Material, • Provide feedback to the Sales Team on Bill of Material, • Do technical validation of customer landscape, • Analyze Early Watch Reports & Technical Data, • Work closely with Sales Team on architecture, landscape, and to-be, • Sizing the to be Landscape for Migrations, • Customer Deal Support – Pre-Signature, • Prepare Technical Assessments, • Conduct Technical Assessments with customers, • Perform workshops with customer (networking, HA concepts, RACI reviews) Customer Deal Support – Post Signature • Onboarding Questionnaire Support (assist customer with questions on onboarding), • Answer questions of customer relating to delivery, • Provide delivery with key information during sales cycle, • Provide turnover to delivery of key items during sales cycle, • Answer questions of delivery specific to the delivery, • There would be minimal Hands-on. The resource would be working on Latest SAP Technologies (BTP/Integration Suite/Cloud Solutions/Upgrade & Migration Strategies) Qualifications & Experience Technical Skill Set (CAA) Needed: • Technical expertise in SAP Basis area., • Good understanding & hands-on experience required in S/4 HANA application & HANA database., • Hands-on experience in any of hyper scaler (AWS/ Azure/ GCP) is needed., • Experience in SAP Upgrade & Migration (OS/DB) is required., • Experience in SaaS products (Ariba, Salesforce, C4S etc.) integration with SAP Landscape is plus. Why Us • Permanent contract;, • Competitive salary;, • Working hours: Monday to Friday;, • Remote based in Spain Equality & Opportunity for All Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Candidate privacy notice: https://www.hcltech.com/candidate-privacy-notice

Company Overview ITW Automotive is a leading multinational automotive supplier operating through a decentralized, division-driven model. We have successfully implemented Salesforce-based CRM solutions across Europe, North America, and Asia. As adoption continues to grow, the focus is on strengthening core CRM capabilities, enhancing sales processes and enabling divisions with scalable solutions. We are seeking a talented and motivated Salesforce CRM Analyst/Developer to support divisional needs, contribute to solution enhancements, and ensure the platform delivers tangible business value. Position Overview The Salesforce CRM Analyst will be responsible for supporting the evolution and deployment of Salesforce solutions across divisions with a primary focus on Europe. The role combines: • Business analysis and process understanding, • Solution design and configuration, • Hands-on Salesforce development You will work closely with the Global CRM Lead and CRM Tea, contributing to improvements and implementations while respecting ITW’s decentralized operating model. The ideal candidate combines strong Salesforce expertise, business process acumen, and a transformation mindset, with the ability to translate business needs into practical and sustainable solutions. Key Responsibilities Project Support & Enhancements • Contribute to CRM projects and rollouts at divisional level., • Support requirements gathering and solution design workshops., • Deliver enhancements such as:, • Process automation, • UX improvements, • Better reporting and dashboards, • Work in Agile frameworks, managing user stories, backlog, and sprint deliverables. Divisional CRM Support & Continuous Improvement • Support Salesforce usage across divisions, primarily in Europe., • Analyze business needs and translate them into practical, scalable CRM solutions., • Identify opportunities to improve sales processes, data quality, and user experience., • Ensure solutions remain aligned with core templates and best practices, while allowing divisional flexibility. Salesforce Configuration & Development • Design and implement solutions using a mix of:, • Declarative tools (Flows, approval processes, layouts), • Programmatic development (Apex, LWC), • Develop and maintain:, • Apex classes, triggers, batch jobs, • Aura and Lightning Web Components (LWC), • Balance configuration vs custom development for simplicity and maintainability., • Troubleshoot and resolve technical issues and bugs. Platform Operations (Europe Scope) • Support day-to-day Salesforce operations:, • User setup, permissions, roles, • Data management and imports, • Issue resolution and system monitoring, • Ensure platform stability, performance, and data consistency., • Collaborate with Data Stewards on:, • Data quality, • Deduplication, • Data governance practices Position Requirements General • Strong analytical and structured mindset., • Business-oriented approach with the ability to understand sales processes., • Ability to combine strategic thinking with hands-on execution., • Excellent English communication skills Education & Experience • Bachelor’s or Master’s degree in a relevant field., • Programming background (e.g., Java or similar)., • Minimum 5+ years experience in Salesforce CRM roles., • Experience working with business stakeholders in operational environments. Technical Skills • Strong experience with Salesforce Sales Cloud., • Salesforce certifications (Administrator + Platform Developer I/II preferred)., • Advanced Salesforce administration and configuration skills., • Proven hands-on development experience:, • Apex, • Aura/Lightning Web Components, • Strong knowledge of:, • Salesforce data model, • SOQL/SOSL, • Security model (profiles, roles, permission sets), • Experience with integrations (APIs, SAP/ERP systems)., • Experience with DevOps tools (e.g., Copado, Gearset, Azure DevOps)., • Strong troubleshooting and debugging skills. Preferred Skills (Nice to Have) • Experience using AI-assisted tools to support business analysis, development, testing, and documentation., • Experience with Power BI, data analytics, and data visualization. Location: Spain. Candidates must be based in Spain, preferably Barcelona metropolitan area or within reasonable commuting distance.

En NTT DATA buscamos una persona para incorporarse al equipo de CRM Strategy, dentro de CRM Solutions, y participar en proyectos de transformación donde la experiencia de cliente y/o usuario, el diseño de procesos y la evolución del negocio se convierten en iniciativas reales. Este rol está pensado para perfiles que disfrutan moviéndose entre estrategia y aterrizaje: personas capaces de analizar cómo se relaciona una compañía con sus clientes, detectar fricciones, identificar requerimientos, rediseñar procesos, construir modelos de relación más eficaces y convertir todo eso en iniciativas accionables, medibles y conectadas con plataformas como Salesforce o Microsoft Dynamics. No buscamos a alguien que se quede en la recomendación conceptual. Buscamos a alguien que entienda el negocio, estructure el problema, proponga una solución sólida y sepa llevarla hasta un nivel de definición que permita convertirla en transformación tangible. En NTT DATA creemos que crecer no es solo asumir nuevos retos, sino hacerlo en un entorno donde puedas aprender de proyectos relevantes, trabajar con equipos diversos y formar parte de una compañía global sin perder la cercanía ni el entorno humano. Nuestra propuesta pone el foco en la comunidad, el desarrollo continuo y la innovación, con una cultura donde cada voz cuenta, se impulsa la curiosidad y el impacto se construye en equipo. Qué vas a hacer • Participar en proyectos de transformación CRM desde una perspectiva estratégica y de proceso., • Rediseñar procesos end-to-end, identificando nuevos requerimientos y casos de uso a partir de puntos de fricción, oportunidades de mejora e impacto en negocio y experiencia., • Definir modelos de relación con cliente alineados con los objetivos comerciales, de servicio y fidelización., • Analizar y transformar procesos comerciales y de atención, conectando visión de negocio, operativa y experiencia de cliente., • Definir KPIs, marcos de medición e indicadores de impacto para priorizar iniciativas y evaluar resultados., • Construir business cases que ayuden a tomar decisiones con criterio, conectando inversión, viabilidad y valor esperado., • Aterrizar iniciativas funcionales en plataformas como Salesforce o Microsoft Dynamics, colaborando con equipos de negocio y tecnología., • Contribuir a la elaboración de propuestas y entregables con narrativa clara, estructura sólida y foco en valor. Qué buscamos en ti Buscamos una persona que tenga entre 2 y 5 años de experiencia que ya haya trabajado en proyectos vinculados a CRM, y que quiera seguir creciendo en un entorno donde la estrategia vinculada a las plataformas de CRM tenga recorrido real en cliente. Nos encajará especialmente alguien que aporte: • Experiencia en proyectos de implantación de CRM, CRM Strategy, Customer Experience, customer journeys o transformación comercial y de servicio., • Capacidad para estructurar problemas de negocio y traducirlos en, no solo funcionalidades, como en recomendaciones claras, viables y accionables., • Experiencia en análisis, toma de requerimientos y rediseño de procesos con foco en cliente., • Solvencia en definición de KPIs, medición de impacto y construcción de business cases., • Conocimiento funcional de ecosistemas CRM y capacidad para aterrizar iniciativas sobre plataformas como Salesforce o Microsoft Dynamics, sobre todo con experiencia en Service y Sales., • Buen nivel de interlocución, pensamiento analítico y capacidad para construir entregables con claridad y criterio., • Interés real por entender cómo negocio, cliente y tecnología se conectan para transformar una organización. Qué te vas a encontrar Te incorporarás a un equipo donde el CRM no se entiende como una herramienta aislada, sino como una palanca para transformar la relación con cliente de forma más inteligente, coherente y medible. Trabajarás en proyectos donde podrás combinar análisis, diseño, negocio y tecnología; colaborar con perfiles diversos; y participar en iniciativas que afectan directamente a cómo las compañías venden, atienden, fidelizan y generan valor. Además, formarás parte de una compañía con alcance global y con presencia en sectores clave, donde la innovación tecnológica y la transformación empresarial conviven con una cultura que apuesta por el aprendizaje continuo, la colaboración y el desarrollo profesional sostenido. En NTT DATA promovemos una forma de crecer basada en pensar en grande, ganar en equipo, cumplir con el resultado y respetar cada voz. Beneficios • Modelo de trabajo híbrido y flexible., • Ayuda Flex Teletrabajo., • Seguro médico corporativo para ti y cobertura para beneficiarios/as en las condiciones definidas por la compañía., • Seguro de vida y accidentes., • Retribución flexible con ventajas fiscales., • Guardería por retribución flexible., • Financiación a la formación., • Portal de ofertas y ventajas en productos bancarios y seguros., • Actividades deportivas y programas de salud mental. En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique

Desde LHH seleccionamos: Account Success Specialist, reportando a Dirección Comercial. Se trata de una posición temporal 6 meses + 6 meses, pues se trata de un proyecto piloto. En caso de éxito pasaría a indefinido. OBJETIVO: Asegurar que los nuevos clientes aprovechan al máximo desde el onboarding los productos y servicios contratados y evolucionan con la compañía a lo largo del tiempo, logrando su satisfacción y fidelización. Responsabilidades: · Gestionar una cartera activa de nuevos clientes - pequeñas y medianas empresas - siendo su referente durante el primer año. · Guiar al cliente durante el proceso de onboarding, asegurando la correcta configuración y producción fluida de sus servicios. · Asegurar que el cliente entiende y utiliza efectivamente el producto o servicio (presencia digital, web, redes, campañas, etc.) y percibe claramente su valor. · Ser el punto de contacto principal para la resolución de dudas o incidencias, coordinando con soporte u otros equipos si algo no funciona como se espera. · Monitorizar resultados y experiencia del cliente para garantizar su satisfacción y el cumplimiento de sus objetivos. · Mantener contacto regular para revisar resultados, proponer mejoras, anticipar problemas y ofrecer asistencia continua. Retener a los clientes que quieran abandonar el proyecto. · Trabajar de forma coordinada con equipos internos (operaciones, producto, soporte, etc.) para maximizar el valor del servicio. · Identificar oportunidades para ampliar (crecimiento upsell/cross-sell)o retener contratos, basándose en el valor demostrado a los clientes. Requisitos: · 2-4 años de experiencia en roles de gestor de cuenta, venta telefónica o atención al cliente en negocios B2B. · Grado universitario en ADE, Marketing, Gestión comercial, Ingeniería o carreras afines. · Conocimientos prácticos en marketing digital (SEO, SEM, redes sociales, gestión de presencia digital, etc.). · Experiencia con herramientas CRM (Salesforce,) y plataformas colaborativas. · Alta orientación al cliente, excelente habilidades comunicativas y enfoque consultivo. · Capacidad analítica para interpretar resultados y detectar oportunidades de mejora. · Capacidad para trabajar en un entorno dinámico, adaptándose a cambios y nuevos retos constantemente. · Disponibilidad para trabajar en Madrid en modalidad híbrida. · Se valorará experiencia previa trabajando con PYMEs o en entornos SaaS / servicios digitales. · Se valorará competencia en inglés, con experiencia en comunicación oral y escrita. Si estás interesado/a envía tu CV a

Madrid · Híbrido · Proyecto estratégico en crecimiento Nuestro cliente, compañía de servicios en sector industrial, busca incorporar un/a Manager de Transformación Digital con background técnico real y experiencia en proyectos tecnológicos complejos. Buscamos un perfil dinámico, con energía, con “motor”, orientado a resultados y capaz de liderar, acompañar y bajar al detalle técnico cuando el proyecto lo requiere. ¿Cuál será tu misión? Integrarte en el área de IT para liderar y coordinar proyectos tecnológicos estratégicos (software, digitalización, integraciones, automatización…), asegurando una ejecución excelente en tiempo, alcance y calidad. Responsabilidades principales • Planificar, coordinar y supervisar proyectos tecnológicos end-to-end., • Analizar aplicaciones desde una perspectiva técnica: estructuras de datos, APIs, JSON, SQL, integraciones, arquitectura., • Identificar incidencias y apoyar al equipo técnico en momentos críticos (“bajar al barro”)., • Alinear la ejecución de los proyectos con la estrategia corporativa y los objetivos de negocio., • Impulsar metodologías Agile (Scrum / Kanban) y buenas prácticas de gestión., • Gestionar presupuestos, roadmap, recursos internos y proveedores., • Elaborar informes ejecutivos, KPIs y documentación de proyecto., • Contribuir a la Oficina de Proyectos (PMO) y a la mejora continua de procesos., • Participar en la integración de herramientas de IA generativa y soluciones digitales de nueva generación. Requisitos indispensables • Formación técnica: Ingeniería Informática, Telecomunicaciones o similar., • Haber trabajado como desarrollador o perfil técnico (mín. 3-5 años) en cualquier etapa de la carrera., • Experiencia sólida en proyectos tecnológicos complejos. Conocimientos reales en: • APIs / Webservices, • JSON / ficheros planos, • SQL (consultas, debugging, análisis de datos), • Integraciones y arquitectura por capas, • Dirección de equipos multidisciplinares (internos y externos)., • Experiencia con metodologías Agile y herramientas como Jira, Azure DevOps, MS Project…, • Perfil dinámico, muy orientado a resultados y con fuerte capacidad de ejecución. Se valorará • Experiencia en PMO corporativa o gobierno IT., • Conocimientos de IA generativa o ciberseguridad., • Experiencia en migraciones de ERP, Salesforce, o ecosistemas integrados., • Experiencia en automoción, logística, distribución o entornos industriales. Qué ofrecemos • Participación en un proyecto estratégico con fuerte apoyo de dirección., • Cultura de colaboración, enfoque “caring” y alto nivel de exigencia., • Gestión de equipos multidisciplinares., • Modalidad híbrida + flexibilidad horaria., • Plan de desarrollo. Si estás buscando un proyecto con impacto real, ritmo, responsabilidad y capacidad de decisión, queremos conocerte.do.

Desde LHH seleccionamos: Account Success Specialist, reportando a Dirección Comercial. Se trata de una posición temporal 6 meses + 6 meses, pues se trata de un proyecto piloto. En caso de éxito pasaría a indefinido. OBJETIVO: Asegurar que los nuevos clientes aprovechan al máximo desde el onboarding los productos y servicios contratados y evolucionan con la compañía a lo largo del tiempo, logrando su satisfacción y fidelización. Responsabilidades: · Gestionar una cartera activa de nuevos clientes - pequeñas y medianas empresas - siendo su referente durante el primer año. · Guiar al cliente durante el proceso de onboarding, asegurando la correcta configuración y producción fluida de sus servicios. · Asegurar que el cliente entiende y utiliza efectivamente el producto o servicio (presencia digital, web, redes, campañas, etc.) y percibe claramente su valor. · Ser el punto de contacto principal para la resolución de dudas o incidencias, coordinando con soporte u otros equipos si algo no funciona como se espera. · Monitorizar resultados y experiencia del cliente para garantizar su satisfacción y el cumplimiento de sus objetivos. · Mantener contacto regular para revisar resultados, proponer mejoras, anticipar problemas y ofrecer asistencia continua. Retener a los clientes que quieran abandonar el proyecto. · Trabajar de forma coordinada con equipos internos (operaciones, producto, soporte, etc.) para maximizar el valor del servicio. · Identificar oportunidades para ampliar (crecimiento upsell/cross-sell)o retener contratos, basándose en el valor demostrado a los clientes. Requisitos: · 2-4 años de experiencia en roles de gestor de cuenta, venta telefónica o atención al cliente en negocios B2B. · Grado universitario en ADE, Marketing, Gestión comercial, Ingeniería o carreras afines. · Conocimientos prácticos en marketing digital (SEO, SEM, redes sociales, gestión de presencia digital, etc.). · Experiencia con herramientas CRM (Salesforce,) y plataformas colaborativas. · Alta orientación al cliente, excelente habilidades comunicativas y enfoque consultivo. · Capacidad analítica para interpretar resultados y detectar oportunidades de mejora. · Capacidad para trabajar en un entorno dinámico, adaptándose a cambios y nuevos retos constantemente. · Disponibilidad para trabajar en Madrid en modalidad híbrida. · Se valorará experiencia previa trabajando con PYMEs o en entornos SaaS / servicios digitales. · Se valorará competencia en inglés, con experiencia en comunicación oral y escrita. Si estás interesado/a envía tu CV a

Head of Marketing - €80,000 - 100,000 plus bonus (20%) Madrid, Spain | Hybrid We're partnering with an ambitious international fintech business that is investing heavily in its next phase of growth and has recently established a new hub in Madrid. As part of this expansion, we're seeking a transformational Head of Marketing to build and lead a modern, high-performing marketing function capable of driving measurable commercial impact across international markets. Reporting directly to the Chief Revenue Officer, this is a rare opportunity to shape strategy, build capability, and create a world-class marketing engine from the ground up. If you're a commercially minded B2B marketer who enjoys building, scaling and transforming functions, this role offers the platform to make a significant mark. The Opportunity This is a highly visible leadership role with responsibility for marketing strategy, demand generation, brand development, pipeline growth, and team leadership. You'll have the autonomy to define what great marketing looks like, introduce new ways of working, and establish marketing as a critical driver of business growth. The successful candidate will combine strategic thinking with hands-on execution and bring a proven track record of delivering high-performing demand generation programmes within technology-led organisations. Key Responsibilities Drive Growth Through Demand Generation • Develop and execute a comprehensive demand generation strategy across multiple, • markets, • Build scalable lead generation programmes across paid media, SEO, content marketing, email marketing, marketing automation and ABM, • Optimise the full customer journey from awareness through to pipeline creation and conversion., • Implement lead nurturing and lifecycle marketing programmes that support revenue growth Lead Marketing Transformation • Conduct a full assessment of the current marketing function and create a roadmap for improvement, • Establish clear KPIs, reporting frameworks and performance metrics, • Introduce modern marketing practices, technologies and AI-driven capabilities, • Create a culture of experimentation, accountability and continuous optimisation Build Brand and Market Presence • Develop compelling positioning and messaging across target markets, • Lead content strategy, including thought leadership, customer stories, webinars and industry insights, • Oversee events, partner marketing initiatives and market engagement programmes Develop and Inspire a High-Performing Team • Lead and develop an international marketing team, • Build strong alignment with Sales, Product and Leadership teams, • Manage agency and external partner relationships What We're Looking For • 10+ years' experience in B2B marketing within technology, software, SaaS or related sectors, • Demonstrated success building demand generation programmes that drive measurable pipeline growth, • Deep expertise across digital marketing, ABM, marketing automation, content and performance marketing, • Experience leading and developing marketing teams, • Strong analytical and commercial mindset, • Experience applying AI and modern technologies to improve marketing effectiveness, • Excellent stakeholder management and communication skills, • Based in Madrid or open to relocation Desirable Experience • Experience within financial technology, data, analytics or software businesses, • Familiarity with Salesforce, HubSpot, Marketo or equivalent platforms, • Additional European languages, • Previous experience operating in high-growth or transformational environments Why This Opportunity? • A genuine opportunity to transform and elevate a marketing function, • Significant visibility and influence across the leadership team, • Ownership of strategy and execution, International scope and impact, • The chance to build something meaningful during a pivotal stage of growth If you're excited by the prospect of building a best-in-class marketing organisation and driving the next phase of growth for an ambitious technology business, we'd love to hear from you.

Desde VASS nos encontramos en un momento de crecimiento tanto a nivel nacional como internacional. En estos momentos estamos creciendo el equipo de Banca con la ayuda de nuestros compañeros especializados en Salesforce. Para esta necesidad, buscamos a un par de personas que aporten experiencia de al menos 3 años como Tech Lead trabajando con tecnología Salesforce en la gestión de proyectos cerrados (llave en mano) o servicios. Ideal: • Persona proactiva, con capacidad de interlocución con diversos actores dentro del cliente, y que esté acostumbrada a colaborar en equipos de trabajo multidisciplinares y en remoto., • Capacidad de adaptación a las diferentes modelos de trabajo que pueda requerir el cliente (agile, waterfall o híbrida), • Capacidad de gestión y priorización de tareas., • Experiencia tratando con clientes, toma de requisitos, análisis y documentación., • Experiencia participando en reuniones clave con clientes, incluyendo sesiones de requisitos, demostraciones del sistema, pruebas de aceptación del usuario y capacitación del usuario final., • Asesorar a los miembros del equipo en tecnología de Salesforce, Force.com, Tecnologías de integración y las mejores prácticas de Salesforce., • Soporte a tareas de offering y preventa. Propuesta de solución técnica y estimaciones de los desarrollos en preventas y/o ventas. Participación en demostraciones a clientes., • Diseño de soluciones complejas en Salesforce, así como de integraciones de múltiples tecnologías con Salesforce / Force.com., • Conocimientos declarativos sobre Sales Cloud y/o Service Cloud., • Capacidad para configurar capacidades OOTB (workflows, data model, process builder, reports, etc). Administración, Seguridad (perfiles, roles, OWD, sharing rules), límites Salesforce., • Colaboración y apoyo al diseño de soluciones Salesforce para satisfacer las necesidades del los clientes., • Responsable de los entregables a cliente. Gestionar la ejecución de pruebas de usuario y sistemas. Responsable de los despliegues en los entornos propuestos., • Se valorará positivamente certificaciones en Salesforce (Admin, Dev I, Sales & Service Consultant, App Builder,...) así como experiencia demostrable en otros CRMs, • Valorable un nivel de inglés medio-alto., • Valorable certificación o experiencia en Financial Service ¿Qué nos hace diferentes? • Soluciones innovadoras, proyectos internacionales y tecnologías punteras., • Las personas que componen nuestros equipos y el entusiasmo de nuestra gente por la tecnología., • Excelente ambiente de trabajo, • Plan de carrera personalizado y Plan de formación a medida., • Estabilidad laboral., • Ilusión, Compromiso y Felicidad. Se trata de una posición estable, de larga duración y con grandes posibilidades de crecimiento profesional a medida. Si te interesa participar en el proceso, no lo dudes e inscríbete.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Junior Digital Marketing Consultant. Main duties: • Development, execution and management of automatized and online campaigns with the necessary channels and media to contribute to sale objectives and market quota of the company., • External consultancy in implementation projects of Marketing Automation technological solutions. Requirements: • Higher education in Marketing., • Experience with Marketing Automation tools will be valued., • Next-best Action (NBA) knowledge is a plus., • High level of English is a must. What do we offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Certifications plan. Improve your skills and get the official certificate from our main partners., • Home Office. You decide and we support you., • Flexible retribution (public transport ticket, Ticket restaurtant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention, • Professional development: Evolve, grow and get where you want to go. About us Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 560 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow

Head of Marketing - €80,000 - 100,000 plus bonus (20%) Madrid, Spain | Hybrid We're partnering with an ambitious international fintech business that is investing heavily in its next phase of growth and has recently established a new hub in Madrid. As part of this expansion, we're seeking a transformational Head of Marketing to build and lead a modern, high-performing marketing function capable of driving measurable commercial impact across international markets. Reporting directly to the Chief Revenue Officer, this is a rare opportunity to shape strategy, build capability, and create a world-class marketing engine from the ground up. If you're a commercially minded B2B marketer who enjoys building, scaling and transforming functions, this role offers the platform to make a significant mark. The Opportunity This is a highly visible leadership role with responsibility for marketing strategy, demand generation, brand development, pipeline growth, and team leadership. You'll have the autonomy to define what great marketing looks like, introduce new ways of working, and establish marketing as a critical driver of business growth. The successful candidate will combine strategic thinking with hands-on execution and bring a proven track record of delivering high-performing demand generation programmes within technology-led organisations. Key Responsibilities Drive Growth Through Demand Generation • Develop and execute a comprehensive demand generation strategy across multiple, • markets, • Build scalable lead generation programmes across paid media, SEO, content marketing, email marketing, marketing automation and ABM, • Optimise the full customer journey from awareness through to pipeline creation and conversion., • Implement lead nurturing and lifecycle marketing programmes that support revenue growth Lead Marketing Transformation • Conduct a full assessment of the current marketing function and create a roadmap for improvement, • Establish clear KPIs, reporting frameworks and performance metrics, • Introduce modern marketing practices, technologies and AI-driven capabilities, • Create a culture of experimentation, accountability and continuous optimisation Build Brand and Market Presence • Develop compelling positioning and messaging across target markets, • Lead content strategy, including thought leadership, customer stories, webinars and industry insights, • Oversee events, partner marketing initiatives and market engagement programmes Develop and Inspire a High-Performing Team • Lead and develop an international marketing team, • Build strong alignment with Sales, Product and Leadership teams, • Manage agency and external partner relationships What We're Looking For • 10+ years' experience in B2B marketing within technology, software, SaaS or related sectors, • Demonstrated success building demand generation programmes that drive measurable pipeline growth, • Deep expertise across digital marketing, ABM, marketing automation, content and performance marketing, • Experience leading and developing marketing teams, • Strong analytical and commercial mindset, • Experience applying AI and modern technologies to improve marketing effectiveness, • Excellent stakeholder management and communication skills, • Based in Madrid or open to relocation Desirable Experience • Experience within financial technology, data, analytics or software businesses, • Familiarity with Salesforce, HubSpot, Marketo or equivalent platforms, • Additional European languages, • Previous experience operating in high-growth or transformational environments Why This Opportunity? • A genuine opportunity to transform and elevate a marketing function, • Significant visibility and influence across the leadership team, • Ownership of strategy and execution, International scope and impact, • The chance to build something meaningful during a pivotal stage of growth If you're excited by the prospect of building a best-in-class marketing organisation and driving the next phase of growth for an ambitious technology business, we'd love to hear from you.

The Green Recruitment Company is in the search of a Business Developer to work for a leading renewable energy platform. Responsibilities: • Develop B2B opportunities with industrial and commercial clients to offer them aerothermal solutions., • Lead long, high‑value sales cycles with C‑level and technical stakeholders., • Work closely with engineering and project teams to ensure feasibility and delivery., • Manage the Salesforce pipeline and build long‑term partnerships. Requirements: • Strong understanding and technical experience of aerothermal solutions., • Engineering background or high technical fluency., • B2B sales experience in energy, infrastructure, or industrial sectors., • Comfortable with long cycles, large deals, and solution‑selling., • Autonomous, structured, target‑driven candidate., • Fluent Spanish and English. The person will have to travel 50-70% of the time and the person can be based in any region of Spain.

IF YOU ARE INTERESTED, PLEASE SHARE YOUR CV IN ENGLISH LANGUAGE ONLY! Who are we? We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it? We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers. We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly differentiated experience for you. If this excites you, then apply below. Role: Architect IF YOU ARE INTERESTED, PLEASE SHARE YOUR CV IN ENGLISH LANGUAGE ONLY! Job Description: Role Overview The Architect – MarTech & Digital Ecosystem serves as the enterprise technology and solution design authority for marketing, web, and data platforms within a global delivery model. This role is responsible for defining and governing a scalable, compliant, and fully integrated MarTech architecture spanning marketing automation, CRM, web platforms, DAMs, and enterprise data ecosystems. The Architect ensures seamless interoperability between platforms such as Salesforce Marketing Cloud (SFMC), Veeva, WordPress VIP, DAM systems, and enterprise data layers (data warehouses, data lakes, MDM, CMP), while enabling automation, AI-driven use cases, and compliant activation across markets. The role blends architecture leadership, integration strategy, governance ownership, and stakeholder orchestration. Key Responsibilities: A. Enterprise MarTech & Platform Architecture • Define and evolve end-to-end architecture across: o Salesforce Marketing Cloud (Journeys, Automations, Data Models, multi-market scaling) o Veeva CRM & Veeva PromoMats o WordPress VIP (component-based architecture) o DAM and content supply chain systems o Enterprise data platforms (warehouses, lakes, MDM, CMP) • Translate commercial and marketing requirements into scalable, compliant, and reusable technical solutions., • Define reusable templates, modular components, metadata structures, and shared taxonomies to enable cross-market standardization., • Provide architecture guardrails for campaign scalability, automation, and AI enablement. B. Integration & Automation Strategy • Design and oversee integrations between: o SFMC ↔ Veeva CRM / PromoMats o WordPress VIP ↔ DAMs & metadata layers o Workflow tools ↔ Production & MLR systems o MarTech platforms ↔ Enterprise data warehouses, CDPs, and consent platforms • Architect API-first, middleware-enabled, cloud-native integrations., • Enable automated content syndication, consent-based activation, and data-driven personalization., • Improve system reliability, reduce manual dependencies, and optimize turnaround times. C. Data Architecture & Governance • Define data models supporting segmentation, personalization, and omnichannel orchestration., • Govern customer data across warehouses, lakes, and MDM systems ensuring: o Accuracy o Lineage o Access controls o Compliant activation • Ensure adherence to regulatory frameworks such as GDPR and HIPAA., • Embed consent management workflows via CMP integrations., • Establish audit-ready documentation and metadata governance standards. D. Quality, Compliance & Risk Management • Act as the final architecture authority for campaign and platform compliance., • Enforce MLR-aligned templates and metadata-driven content workflows., • Drive defect reduction through standardized QA frameworks and automation tools., • Identify architectural risks early and implement mitigation strategies. E. Stakeholder & Program Collaboration Collaborate closely with: • Key Account Managers, • Market Liaisons, • Onsite Delivery Teams, • Regional Governance & Program Management, • Lead technical design workshops, intake governance forums, and architecture reviews., • Translate complex technical constructs into commercially meaningful insights., • Provide strategic advisory on platform investments, scalability, and operational efficiency. Skills & Experience Required • 7–12 years of experience in MarTech, Enterprise Architecture, or Digital Engineering., • Deep expertise in: o Salesforce Marketing Cloud architecture & multi-market orchestration o WordPress VIP & component-based web design o Veeva CRM & Veeva PromoMats workflows o API design, webhooks, middleware, and cloud-native integration patterns o Metadata frameworks and tagging structures • Experience with: o DAM systems o CDPs and marketing analytics pipelines (e.g., GA integrations) o Data warehouses, lakes, and MDM architectures o QA automation frameworks • · Language proficiency required in Spanish (for Spain market), • · Based in Madrid or already residing in Spain with ability for regular on-site work. Leadership & Behavioural Competencies • Strong client-facing communication and executive presence., • Ability to translate architectural complexity into business value., • Multi-stakeholder orchestration across global delivery models., • Strategic thinking with focus on scalability, profitability, and operational efficiency., • Governance-driven mindset with risk anticipation capability. EQUAL OPPORTUNITY: Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

Role Name : Salesforce OMS Developer Role Location : Europe - Remote Role Type : Contract • Over all experience – 4-7 years’ experience Relevant experience – • The Demand ware OMS/OCI Developer will focus on designing, developing, and maintaining Order Management and Order Center Integrations within the Salesforce Commerce Cloud (Demand ware) ecosystem. They will take a lead role in implementing order workflows, integrating external systems, and ensuring seamless end‑to‑end order lifecycle execution., • Perform configuration, customization, and extension of Demand ware OMS/OCI modules, including order routing, fulfillment logic, and post‑purchase workflows., • Must have strong knowledge of API integrations (standard and custom), including OMS ↔ SFCC storefront, ERP, WMS, and payment systems., • Must have experience working with JavaScript‑based controllers, pipelines, and SFRA‑based storefront logic to support OMS‑driven order flows., • Must have strong knowledge of implementing backend services, job scripts, and integration frameworks supporting order creation, updates, cancellations, and returns., • Work with product owners, architects, and cross‑functional engineering teams to define, clarify, and implement functional and nonfunctional requirements related to order management and fulfillment., • Maintain technical documentation, integration specifications, and test coverage for all OMS‑related development., • Collaborate with IT and external system teams to integrate OMS with ERP, CRM, payment gateways, and logistics providers. Investigate, scope, and plan implementation of assigned epics and backlog items related to order lifecycle enhancements., • Work and develop code in compliance with SFCC development standards, OMS integration guidelines, technical design documents, and platform architectural direction., • Mandatory skill required, • OMS / OCI (Order Management System / Order Center Integration), • SFRA, Controllers, Pipelines, • JavaScript (Server‑side & Client‑side), • API Integrations (REST/SOAP), • Job Framework & Scheduled Jobs, • Data Modeling for Orders, Shipments, Inventory, • GIT / Version Control, • Integration with ERP, WMS, CRM, Payment Systems, • JSON, XML, Middleware Integration Patterns, • Order Lifecycle Management (Create, Capture, Fulfill, Cancel, Return), • Inventory Management & Allocation Rules, • Performance Optimization for Order Workflows, • Error Handling & Retry Logic for OMS Integrations, • Good to have skills –, • Experience with other OMS platforms (Manhattan, IBM Sterling, Fluent Commerce), • Knowledge of Payment Gateway Integrations, • Experience with Agile Methodologies, • Familiarity with eCommerce platforms (Magento, Shopify, WooCommerce)

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando Sales Development Representatives (SDR o BDR) para el mercado Francés. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión, sigue leyendo👇: Tus funciones: • Contactar a clientes potenciales de una lista de compañías que te proporcionaremos (60-80 llamadas diarias), • Analizar las necesidades de los clientes potenciales a través de nuestro proceso de cualificación., • Gestionar objeciones y argumentar la propuesta de valor., • Alimentar y mantener actualizados los contactos y la gestión de tareas a través de nuestro CRM Salesforce., • Programar reuniones para nuestro equipo de ventas. Qué pedimos: • Francés nivel nativo., • 1+ año en equipos de ventas B2B., • 1+ año como SDR o Business Developer en empresas de Software / SaaS / IT. Qué ofrecemos: • Teletrabajo 100% desde donde quieres aunque si prefieres venir algunos días a nuestra oficina de Av. Burgos en Madrid serás bienvenido., • Jornada intensiva de verano (Julio y Agosto)., • Posibilidades reales de crecimiento., • Evento anual de empresa.

En NTT DATA buscamos una persona para incorporarse al equipo de CRM Strategy, dentro de CRM Solutions, y participar en proyectos de transformación donde la experiencia de cliente y/o usuario, el diseño de procesos y la evolución del negocio se convierten en iniciativas reales. Este rol está pensado para perfiles que disfrutan moviéndose entre estrategia y aterrizaje: personas capaces de analizar cómo se relaciona una compañía con sus clientes, detectar fricciones, identificar requerimientos, rediseñar procesos, construir modelos de relación más eficaces y convertir todo eso en iniciativas accionables, medibles y conectadas con plataformas como Salesforce o Microsoft Dynamics. No buscamos a alguien que se quede en la recomendación conceptual. Buscamos a alguien que entienda el negocio, estructure el problema, proponga una solución sólida y sepa llevarla hasta un nivel de definición que permita convertirla en transformación tangible. En NTT DATA creemos que crecer no es solo asumir nuevos retos, sino hacerlo en un entorno donde puedas aprender de proyectos relevantes, trabajar con equipos diversos y formar parte de una compañía global sin perder la cercanía ni el entorno humano. Nuestra propuesta pone el foco en la comunidad, el desarrollo continuo y la innovación, con una cultura donde cada voz cuenta, se impulsa la curiosidad y el impacto se construye en equipo. Qué vas a hacer • Participar en proyectos de transformación CRM desde una perspectiva estratégica y de proceso., • Rediseñar procesos end-to-end, identificando nuevos requerimientos y casos de uso a partir de puntos de fricción, oportunidades de mejora e impacto en negocio y experiencia., • Definir modelos de relación con cliente alineados con los objetivos comerciales, de servicio y fidelización., • Analizar y transformar procesos comerciales y de atención, conectando visión de negocio, operativa y experiencia de cliente., • Definir KPIs, marcos de medición e indicadores de impacto para priorizar iniciativas y evaluar resultados., • Construir business cases que ayuden a tomar decisiones con criterio, conectando inversión, viabilidad y valor esperado., • Aterrizar iniciativas funcionales en plataformas como Salesforce o Microsoft Dynamics, colaborando con equipos de negocio y tecnología., • Contribuir a la elaboración de propuestas y entregables con narrativa clara, estructura sólida y foco en valor. Qué buscamos en ti Buscamos una persona que tenga entre 2 y 5 años de experiencia que ya haya trabajado en proyectos vinculados a CRM, y que quiera seguir creciendo en un entorno donde la estrategia vinculada a las plataformas de CRM tenga recorrido real en cliente. Nos encajará especialmente alguien que aporte: • Experiencia en proyectos de implantación de CRM, CRM Strategy, Customer Experience, customer journeys o transformación comercial y de servicio., • Capacidad para estructurar problemas de negocio y traducirlos en, no solo funcionalidades, como en recomendaciones claras, viables y accionables., • Experiencia en análisis, toma de requerimientos y rediseño de procesos con foco en cliente., • Solvencia en definición de KPIs, medición de impacto y construcción de business cases., • Conocimiento funcional de ecosistemas CRM y capacidad para aterrizar iniciativas sobre plataformas como Salesforce o Microsoft Dynamics, sobre todo con experiencia en Service y Sales., • Buen nivel de interlocución, pensamiento analítico y capacidad para construir entregables con claridad y criterio., • Interés real por entender cómo negocio, cliente y tecnología se conectan para transformar una organización. Qué te vas a encontrar Te incorporarás a un equipo donde el CRM no se entiende como una herramienta aislada, sino como una palanca para transformar la relación con cliente de forma más inteligente, coherente y medible. Trabajarás en proyectos donde podrás combinar análisis, diseño, negocio y tecnología; colaborar con perfiles diversos; y participar en iniciativas que afectan directamente a cómo las compañías venden, atienden, fidelizan y generan valor. Además, formarás parte de una compañía con alcance global y con presencia en sectores clave, donde la innovación tecnológica y la transformación empresarial conviven con una cultura que apuesta por el aprendizaje continuo, la colaboración y el desarrollo profesional sostenido. En NTT DATA promovemos una forma de crecer basada en pensar en grande, ganar en equipo, cumplir con el resultado y respetar cada voz. Beneficios • Modelo de trabajo híbrido y flexible., • Ayuda Flex Teletrabajo., • Seguro médico corporativo para ti y cobertura para beneficiarios/as en las condiciones definidas por la compañía., • Seguro de vida y accidentes., • Retribución flexible con ventajas fiscales., • Guardería por retribución flexible., • Financiación a la formación., • Portal de ofertas y ventajas en productos bancarios y seguros., • Actividades deportivas y programas de salud mental. En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. The Role: We are seeking an experienced and dynamic Senior Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner. Please note that this is only open to candidates based or willing to relocate to the Canary Islands You’ll be responsible for: Relationship Management: • Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services., • Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs. Customer Journey Management: • Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience., • Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Inflinni. Internal Collaboration: • Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships., • Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements. Reporting and Metrics: • Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key account metrics., • Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction. Thought Leadership: • Stay up-to-date with industry trends and best practices to provide customers with cutting-edge solutions and insights., • Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team. Ideally, you’ll have: • Minimum of 3 years of experience as a Senior Customer Success Manager, with a proven track record of working with large accounts., • Strong background in SaaS business models and experience with CRM tools., • Willing to relocate to Canary Islands and approx. 20% travel time needed to meet clients., • Fluent in English with excellent communication and interpersonal skills. Spanish & Italian would be an advantage, • Previous experience as a Team Lead or Manager would be a plus, • Proven ability to manage complex customer relationships and drive successful outcomes., • Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement., • Self-motivated, proactive team player with innovative ideas for customer growth and loyalty., • Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously., • Passionate about customer success and dedicated to delivering exceptional service and value. What’s in it for you • Competitive Salary: Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time., • Remote Work and Yearly Company Offsite: We offer flexible working hours and location options., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence., • Collaborative and Supportive Team: Working with team members that understands the importance of the work you’ll be doing

Role Name : Salesforce OMS Developer Role Location : Europe - Remote Role Type : Contract • Over all experience – 4-7 years’ experience Relevant experience – • The Demand ware OMS/OCI Developer will focus on designing, developing, and maintaining Order Management and Order Center Integrations within the Salesforce Commerce Cloud (Demand ware) ecosystem. They will take a lead role in implementing order workflows, integrating external systems, and ensuring seamless end‑to‑end order lifecycle execution., • Perform configuration, customization, and extension of Demand ware OMS/OCI modules, including order routing, fulfillment logic, and post‑purchase workflows., • Must have strong knowledge of API integrations (standard and custom), including OMS ↔ SFCC storefront, ERP, WMS, and payment systems., • Must have experience working with JavaScript‑based controllers, pipelines, and SFRA‑based storefront logic to support OMS‑driven order flows., • Must have strong knowledge of implementing backend services, job scripts, and integration frameworks supporting order creation, updates, cancellations, and returns., • Work with product owners, architects, and cross‑functional engineering teams to define, clarify, and implement functional and nonfunctional requirements related to order management and fulfillment., • Maintain technical documentation, integration specifications, and test coverage for all OMS‑related development., • Collaborate with IT and external system teams to integrate OMS with ERP, CRM, payment gateways, and logistics providers. Investigate, scope, and plan implementation of assigned epics and backlog items related to order lifecycle enhancements., • Work and develop code in compliance with SFCC development standards, OMS integration guidelines, technical design documents, and platform architectural direction., • Mandatory skill required, • OMS / OCI (Order Management System / Order Center Integration), • SFRA, Controllers, Pipelines, • JavaScript (Server‑side & Client‑side), • API Integrations (REST/SOAP), • Job Framework & Scheduled Jobs, • Data Modeling for Orders, Shipments, Inventory, • GIT / Version Control, • Integration with ERP, WMS, CRM, Payment Systems, • JSON, XML, Middleware Integration Patterns, • Order Lifecycle Management (Create, Capture, Fulfill, Cancel, Return), • Inventory Management & Allocation Rules, • Performance Optimization for Order Workflows, • Error Handling & Retry Logic for OMS Integrations, • Good to have skills –, • Experience with other OMS platforms (Manhattan, IBM Sterling, Fluent Commerce), • Knowledge of Payment Gateway Integrations, • Experience with Agile Methodologies, • Familiarity with eCommerce platforms (Magento, Shopify, WooCommerce)