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We are looking for a Head of Customer Payment & Recovery to join our growingCustomer Marketing Team based in Madrid and supporting 5 countries across Latin America. Verisure is aleading provider of professionally monitored security solutions. Our business model integrates product development, design and sales with installation, service and a 24/7 professional monitoring solution. Our range of products includes home security, fire and water safety, personal security and smart home systems. Thanks to a strong focus on high quality, the company’s customers are amongst the most satisfied and loyal in the industry. Over the past years,Verisurehas experienced an exceptional and resilient financial performance with a very long-track record ofdouble-digit growth- thanks to continuous drive for Innovation, our very sophisticated Go To Market and replicable business model for expansion into new countries. Lead the Customer Payments & Recovery strategy to maximize cash collection, reduce payment defaults and optimize the financial performance of the recurring revenue portfolio while preserving customer lifetime value and customer experience. The role is responsible for continuously improving the customer payments and recovery strategy, partnering with local markets to maximize payment success rates, reduce involuntary churn, optimize payment journeys, and balance collection performance with customer retention and long-term profitability. The candidate will join the LatAm Customer Value Management team. Review and improve the end-to-end Customer Payments & Recovery strategy across the full customer lifecycle. Design and optimize payment strategies to maximize successful collections and minimize payment failures. Develop proactive delinquency prevention initiatives to reduce payment defaults and involuntary churn. Define differentiated payment and recovery treatments based on customer value, payment behavior and risk profile. Optimize customer payment journeys, payment methods and collection channels to improve payment success and customer experience. Lead debt recovery strategies while maximizing customer retention and long-term Customer Lifetime Value (CLV). Reduce bad debt, write-offs and payment-related customer losses across the portfolio. Develop predictive models to anticipate payment failures and prioritize recovery actions. Monitor payment performance, delinquency, recovery and portfolio quality KPIs. Drive automation, digital payment capabilities and AI-driven collection and recovery initiatives. Collaborate with Product, IT and Finance teams to continuously improve payment capabilities and customer payment experience. Support management of external collection agencies and recovery partners, ensuring performance and customer-centric treatment. Ensure compliance with internal policies, regulatory requirements and customer protection standards. Identify continuous improvement opportunities across payment processes, recovery journeys and customer communications. Translate payment and recovery performance into actionable recommendations for senior management. Collaborate cross-functionally with Customer, Marketing, Operations, Sales, Finance and Data teams to optimize customer financial performance and portfolio value. 7+ years of experience in Customer Payments, Collections, Credit Risk, Revenue Assurance, Customer Finance, Portfolio Management or Advisory roles. Bachelor's degree in Engineering, Business Administration, Economics, Finance, Mathematics or related fields. Strong analytical and strategic thinking capabilities. Deep understanding of recurring revenue business models and customer payment behavior. Experience defining customer payment strategies, collections policies and recovery initiatives. Strong data-driven mindset with experience in portfolio segmentation, predictive analytics and customer treatment strategies. Experience working with payment performance KPIs, delinquency dashboards and recovery analytics. Knowledge of digital payment solutions, payment gateways and payment optimization initiatives will be highly valued. Exposure to AI-driven collections, predictive analytics and payment automation solutions. Strong stakeholder management and cross-functional leadership skills. Experience balancing collection performance with customer retention and customer experience. Experience managing third-party collection agencies and recovery partners will be valued. Experience in recurring revenue industries (telecom, SaaS, utilities, insurance or similar) will be highly valued. Fluent in English and Spanish; Portuguese will be considered a plus. Customer-centric mindset Strategic thinking Data-driven decision making Strong execution capabilities Cross-functional leadership Influence and stakeholder management Problem-solving mindset Continuous improvement orientation Teamwork and collaboration Highly self-motivated and results-oriented Hands-on profile with strong ownership mentality #J-18808-Ljbffr

Univeris, headquartered in Toronto, Canada, is a privately held company and is a world leader in enterprise wealth management software. Univeris has been building and modernizing wealth management software for over 30 years. We are the go‑to solution for many financial services firms—including mutual fund dealers, securities dealers, wealth management firms, and insurance companies—seeking to stay competitive in a digital‑first world. Today, more than 25,000 financial advisors and 1.5 million investors in 12 countries rely on our platform, representing over $450B in Assets Under Administration. Technology innovation is one of the cornerstones of Univeris' product development strategy, and through its Evergreen approach to technology, new features and capabilities transparently integrate into the platform. Univeris is in the midst of an exciting transformation of our Advisor and Enterprise Wealth Management Platforms, focused on expanding the features we offer to our current market and the markets we serve with our platform. Our Professional Services team enables our clients to advance our roadmap by developing and implementing solutions to address their business objectives. Univeris needs a dynamic Product Owner, Services to help define, sell and execute service‑based development projects to bring our clients new and enhanced product solutions and capabilities. The role has significant interactions outside the local team, including working with customers, internal stakeholders, software engineers and architects. The Product Owner, Services is embedded in a cross‑functional Product Team and fulfills the primary accountabilities outlined below for client‑sponsored projects. • Defining and communicating the requirements and business value in collaboration with the client, solution engineering and other stakeholders; and documenting those requirements in a Product Requirements Document and Statement of Work. The Product Owner, Services plays an important role in the sale and scoping of service‑based engagements., • Maintaining and prioritizing a sufficient backlog of ready‑to‑work backlog items to facilitate Sprint Planning., • Accepting User Stories as being completed based on their established acceptance criteria and Definition of Done. In so doing, the Product Owner also fulfills a critical quality assurance function, focusing primarily on fitness for use. The Product Owner fulfills the following responsibilities for all assigned Products and Projects: • Proactively participate in release and product increment planning., • Contributing to the Product Roadmap to realize the goals of the Product Vision and Strategy., • Collaborating with Product Team members in writing stories, taking accountability for having a backlog of ready stories and prioritizing them for Sprint Planning., • Collaborating with Scrum Masters to practice agility and capitalize on Scrum to maximize the product value and ensure continuous improvement., • Ensuring that User Stories are “ready” for development to start work according to an established “Definition of Ready” in collaboration with the Product Team., • Ensuring each User Story has the necessary Acceptance Criteria defined in collaboration with the Product Team., • Coordinating dependencies and activities with other Product Owners as necessary., • Sharing market and client information and business insights with the Product Team to give context to the requirements to help ensure that the right problems are being solved by the team., • Continuously developing relevant product domain expertise and sharing that expertise with the Product Team., • Tracking progress towards Product Increment and Release objectives and communicating to the organization., • Prioritizing customer‑reported deficiencies, defects and enhancements as part of the Product Backlog., • Leading Program Increment (PI) planning activities for the Product Team., • Participating in all Agile ceremonies with the Product Team, including daily stand‑ups, sprint planning, backlog refinement, demos and retrospectives., • Presenting the summary of work for the Product Team in Sprint Reviews and inviting appropriate stakeholders to give feedback., • Understanding the Product Vision and Product Strategy and articulating it to the Product Team., • Reviewing and contributing to the user and technical guides to ensure that they are updated and completed to coincide with Release milestones, and ensuring that all product documentation follows corporate standards and practices., • Preparing product release documentation., • Preparation of product collateral to ensure relevance and accuracy., • Representing the voice of the customer within the Product Team to ensure that solutions are built to deliver value to the customer., • Continuously building and maintaining productive relationships with customers., • A minimum of 2 years of industry experience as a Product Owner in an Agile software development environment., • Demonstrable understanding of Agile product management principles with Scrum., • Working knowledge of the Atlassian suite (Jira & Confluence) or similar tools., • CSPO certification or equivalent work experience., • Working knowledge of SQL., • Working knowledge of APIs., • Working knowledge and experience using AI tools, including ChatGPT/Claude/Gemini/Figma Make to create Product Artifacts., • A business or technical degree., • Professional proficiency in English and Spanish., • Learning agility - the ability to quickly adapt to new business domains and technical concepts and apply them in delivering value., • Leadership - proven ability to lead a high‑performance team and deliver in a fast‑paced and dynamic environment., • Collaboration - able to work collaboratively in a team‑of‑teams development environment., • Communication - able to clearly and concisely communicate in verbal and written form to both internal and customer stakeholders, with emphasis on understanding the customer’s perspective., • Organization - being very consistent and structured in managing information, documentation, agile boards and other artifacts produced., • Experience working as an agile Product Owner in a professional services organization, delivering software development solutions for clients., • Experience working in WealthTech, FinTech or Enterprise software., • Knowledge of the different wealth management services (advisory, discretionary, etc.)., • Demonstrated experience moving into new business domains and quickly adapting., • Experience trading stocks or making personal investment decisions., • This opportunity is offered at one of our offices: Toronto, Canada, or Madrid, Spain. We are currently working in a hybrid environment, with 3 days in the office., • Occasional travel to client offices may be required. At Univeris, we embrace diversity and inclusion. We welcome applications from qualified individuals from all backgrounds. #J-18808-Ljbffr

Verisure is seeking a Business Strategy Consultant to partner with Procurement and Supply Chain leadership in Madrid. You will drive cost optimization, supply chain efficiency, and digital transformation through cross-functional projects and analytics. The role offers exposure to senior stakeholders, international projects, and opportunities to grow quickly within a fast‑growing company. #J-18808-Ljbffr

Job Location: Pozuelo de Alarcón Location Flexibility: Primary Location Only Req Id: 10833 Posting Start Date: 8/3/26 #Europe_Priority • Lead Procurement transformation projects and strategic initiatives across Europe., • Develop project plans, manage timelines, risks, dependencies and stakeholder engagement., • Coordinate cross-functional initiatives involving Procurement, Finance, HR, IT and Business stakeholders., • Support execution of the Procurement strategy and transformation roadmap., • Facilitate project governance, steering committees and working groups., • Lead deployment and adoption of AI-enabled solutions within Procurement., • Coordinate implementation of AI agents, chatbots, automation initiatives and digital workplace solutions., • Identify opportunities to improve efficiency through technology and automation., • Manage pilots, proof-of-concepts and rollout activities., • Drive user engagement, training and adoption of new digital tools., • Develop and execute communications strategies for Procurement initiatives., • Work closely with the person responsible for creating communication materials, newsletters, articles, presentations, user guides and training content. The Procurement Transformation Manager will focus on communication planning, stakeholder engagement, prioritisation and change delivery rather than content creation itself., • Manage stakeholder engagement across multiple countries and functions., • Support organisational change programs and business readiness activities., • Drive adoption of new tools, processes and ways of working., • Analyse and improve Procurement processes., • Facilitate workshops and continuous improvement initiatives., • Support process harmonisation and standardisation across Europe., • Promote best-practice sharing and operational excellence., • Build strong relationships with leaders and stakeholders across the business., • Act as a trusted point of contact for project delivery and change initiatives., • Coordinate activities between Procurement teams, business functions and external partners., • Ensure business requirements are translated into practical solutions., • Language: fluent in English., • 5+ years of Project Management, Program Management, Business Transformation, PMO or Operational Excellence experience., • Demonstrated success delivering change and transformation initiatives., • Strong stakeholder management and communication skills., • Experience managing multiple projects simultaneously., • Excellent presentation and facilitation skills., • Experience working in a multicultural / global environment., • Procurement or Supply Chain experience., • Experience with Microsoft 365, Copilot, automation or digital workplace programs., • Change Management certification (Prosci or similar)., • Project Management qualification (Prince2, PMP, Agile or equivalent)., • Experience supporting organisational transformation programs., • Highly organised and structured., • Trusted and capable of working independently., • Excellent communicator and influencer., • Comfortable interacting with senior stakeholders., • Proactive and delivery oriented., • Curious about innovation, AI and digital transformation., • Able to translate strategy into practical execution., • Comfortable operating in a fast-changing environment. Relocation Supported: No Visa Sponsorship Approved: No #J-18808-Ljbffr

Univeris, headquartered in Toronto, Canada, is a privately held company and is a world leader in enterprise wealth management software. Univeris has been building and modernizing wealth management software for over 30 years. We are the go-to solution for many financial services firms—including mutual fund dealers, securities dealers, wealth management firms, and insurance companies—seeking to stay competitive in a digital-first world. Today, more than 25,000 financial advisors and 1.5 million investors in 12 countries rely on our platform, representing over $450B in Assets Under Administration. Technology innovation is one of the cornerstones of Univeris' product development strategy, and through its Evergreen approach to technology, new features and capabilities transparently integrate into the platform. Univeris is in the midst of an exciting transformation of our Advisor and Enterprise Wealth Management Platforms, focused on expanding the features we offer to our current market and the markets we serve with our platform. Our Professional Services team enables our clients to advance our roadmap by developing and implementing solutions to address their business objectives. Univeris needs a dynamic Product Owner, Services to help define, sell and execute service-based development projects to bring our clients new and enhanced product solutions and capabilities. The role has significant interactions outside the local team, including working with customers, internal stakeholders, software engineers and architects. The Product Owner, Services is embedded in a cross‑functional Product Team and fulfills the primary accountabilities outlined below for client-sponsored projects. Defining and communicating the requirements and business value in collaboration with the client, solution engineering and other stakeholders; and documenting those requirements in a Product Requirements Document and Statement of Work. The Product Owner, Services plays an important role in the sale and scoping of service-based engagements. Maintaining and prioritizing a sufficient backlog of ready-to-work backlog items to facilitate Sprint Planning. Accepting User Stories as being completed based on their established acceptance criteria and Definition of Done. In so doing, the Product Owner also fulfills a critical quality assurance function, focusing primarily on fitness for use. The Product Owner fulfills the following responsibilities for all assigned Products and Projects Proactively participate in release and product increment planning. Contributing to the Product Roadmap to realize the goals of the Product Vision and Strategy. Collaborating with Product Team members in writing stories, taking accountability for having a backlog of ready stories and prioritizing them for Sprint Planning. Collaborating with Scrum Masters to practice agility and capitalize on Scrum to maximize the product value and ensure continuous improvement. Ensuring that User Stories are “ready” for development to start work according to an established "Definition of Ready" in collaboration with the Product Team. Ensuring each User Story has the necessary Acceptance Criteria defined in collaboration with the Product Team. Coordinating dependencies and activities with other Product Owners as necessary. Sharing market and client information and business insights with the Product Team to give context to the requirements to help ensure that the right problems are being solved by the team. Continuously developing relevant product domain expertise and sharing that expertise with the Product Team. Tracking progress towards Product Increment and Release objectives and communicating to the organization. Prioritizing customer-reported deficiencies, defects and enhancements as part of the Product Backlog. Leading Program Increment (PI) planning activities for the Product Team. Participating in all Agile ceremonies with the Product Team, including daily standups, sprint planning, backlog refinement, demos and retrospectives. Presenting the summary of work for the Product Team in Sprint Reviews and inviting appropriate stakeholders to give feedback. Understanding the Product Vision and Product Strategy and articulating it to the Product Team. Reviewing and contributing to the user and technical guides to ensure that they are updated and completed to coincide with Release milestones, and ensures that all product documentation follows corporate standards and practices. Preparing product release documentation. Preparation of product collateral to ensure relevance and accuracy. Representing the voice of the customer within the Product Team to ensure that solutions are built to deliver value to the customer. Continuously building and maintaining productive relationships with customers. A minimum of 2 years of industry experience as a Product Owner in an Agile software development environment. Demonstrable understanding of Agile product management principles with Scrum. Working knowledge of the Atlassian suite (Jira & Confluence) or similar tools. CSPO certification or equivalent work experience. Working knowledge of SQL. Working knowledge of APIs. Working knowledge and experience using AI tools, including ChatGPT/Claude/Gemini/Figma Make to create Product Artifacts. A business or technical degree. Professional proficiency in English and Spanish. Learning agility - the ability to quickly adapt to new business domains and technical concepts and apply them in delivering value. Leadership - proven ability to lead a high-performance team and deliver in a fast-paced and dynamic environment. Collaboration - able to work collaboratively in a team-of-teams development environment. Communication - able to clearly and concisely communicate in verbal and written form to both internal and customer stakeholders, with emphasis on understanding the customer's perspective. Organization - being very consistent and structured in managing information, documentation, agile boards and other artifacts produced. Experience working as an agile Product Owner in a professional services organization, delivering software development solutions for clients. Experience working in WealthTech, FinTech or Enterprise software. Knowledge of the different wealth management services (advisory, discretionary, etc.). Demonstrated experience moving into new business domains and quickly adapting. Experience trading stocks or making personal investment decisions. This opportunity is offered at one of our offices: Toronto, Canada, or Madrid, Spain. We are currently working in a hybrid environment, with 3 days in the office. Occasional travel to client offices may be required. At Univeris, we embrace diversity and inclusion. We welcome applications from qualified individuals from all backgrounds. #J-18808-Ljbffr

Verisure is a dynamic and innovative company that believes that security is a human right. We are a global leading provider of professionally monitored security solutions. An international company with a start‑up mindset, fast, agile, lean, high-performance, and value driven. We are seeking a talented and motivated Technology Portfolio Strategy Associate to join our team in Madrid. This is an excellent opportunity to have a direct impact on our business and contribute to our growth in the technology sector. As part of the Technology Portfolio Strategy team, you will lead a group of high‑performing Associates and act as a key partner to connect business strategy with project execution, ensuring measurable impact in the field. You will drive strategic initiatives, orchestrate cross‑functional collaboration, and influence senior leadership with data‑driven recommendations. This role is ideal for candidates with consulting backgrounds or strategic corporate roles who are ready to take ownership of a high‑visibility portfolio and lead a growing team. • Lead and develop a team of Associates, providing guidance, coaching, and performance feedback while fostering a culture of excellence, ownership, and continuous improvement., • Oversee and challenge the field and technology analysis of an extensive portfolio (+5 million customers), ensuring the team delivers clear structures, relevant insights, and actionable recommendations., • Drive and review complex business analyses, transforming large data sets into strategic insights that support senior decisionmaking., • Sponsor the creation of business cases, guiding the team in defining robust baselines, future scenarios, and financial/operational implications for new initiatives., • Shape, govern, and prioritize the Service Innovation Roadmap, coordinating with strategic partners to accelerate service development, digital transformation, and operational excellence across markets., • Act as the key orchestrator for multistakeholder initiatives, collaborating with technical, business, legal, data privacy, and Infosec teams to ensure solutions are welldefined, compliant, and aligned with organizational goals., • Own and manage strategic roadmaps, ensuring timely and rigorous project execution, proper governance, and alignment with business priorities., • Lead executivelevel communication, reviewing and refining presentations, dashboards, and briefings delivered to top management and country organizations., • Build and maintain hightrust relationships with senior stakeholders, strategic partners, and crossfunctional leaders, acting as a referent in the portfolio strategy domain., • Identify and champion continuous improvement opportunities, challenging the status quo and introducing best practices in portfolio management, innovation frameworks, and operational excellence., • Serve as a thought leader, bringing external perspectives, industry benchmarks, and strategic foresight to portfolio discussions and innovation roadmap decisions. Permanent hire will be based in Madrid. • Bachelor’s degree in engineering, sciences, business, or other technical fields (MBA or other advanced degree strongly preferred)., • 5–7 years of experience in top-tier strategy consulting (BCG, McKinsey, Bain, Oliver Wyman, Strategy&, etc.) or comparable strategic roles in high-performing corporate IT/Digital environments., • Strong analytical and problem‑solving abilities, with a track record of structuring complex issues and guiding junior team members through ambiguity., • Proven experience leading teams and driving cross‑functional initiatives with high rigor and attention to detail., • Demonstrated ability to review, challenge, and synthesize insights from large volumes of data., • Solid experience in defining strategic/execution plans, PMO functions, and managing multiple projects under dynamic conditions., • Excellent stakeholder management and influencing skills, with a history of building relationships across levels and geographies., • Outstanding communication and presentation skills, with fluency in English and Spanish., • Comfortable operating in fast‑paced, high‑visibility environments with international exposure., • Global mindset and willingness to work with multicultural, distributed teams., • Hybrid model: Work from home and at our great Madrid offices in Pozuelo de Alarcón (El Barrial- Centro Comercial), • Lunch included at our canteen: You won’t need to pay for your daily meal when you are at the office!, • Dynamic and vibrant environment: Our office is an open-plan space in which you will be able to interact with the best professionals from different teams at all levels., • International stakeholder projects., • Periodic team buildings: Because it’s important to have fun., • Learning and training programs. #J-18808-Ljbffr

Verisure is seeking talented, innovative and passionate Business Strategy Consultants who can make a tangible positive impact and can create success in a fast-growing company within the Group Supply Chain & Procurement. As a Strategy Consultant you will join the Business Planning team, acting as a strategic partner to Procurement and Supply Chain leadership. The role supports high‑impact strategic initiatives across cost optimization, supply chain efficiency, reverse logistics, and digital transformation, working at the intersection of strategy, operations, and analytics. The position is project‑based, cross‑functional, and exposure‑rich, with regular interaction with senior stakeholders. The role is an unmatched opportunity for a top performer / high potential candidate from a top tier strategy consulting firm willing to transition into the corporate world. Verisure is the leading provider of professionally monitored security services in Europe and Latin America. As of 31 December 2025, the company provides premium monitored alarm services to ~6.2 million families and small businesses across 18 countries and employs more than 30,000 colleagues. For the year ended 31 December 2025, Verisure delivered strong financial results: Total Revenue of €3,745 million, Adjusted EBITDA of €1,708 million (46% margin), and Adjusted EBIT of €953 million (25% margin). This performance builds on the company’s track record of resilient, long‑term growth and highlights the strength of its recurring‑revenue business model. Verisure is majority‑owned by Hellman & Friedman LLC, a leading private equity investment firm. Since October 2025, the company has been listed on the Nasdaq Stockholm Stock Exchange. The company’s success depends on its people, and it invests in them every day. Working at Verisure means being part of an industry world‑leading, world‑class company with a strong entrepreneurial spirit. As a Business Strategy Consultant in the Group Supply Chain & Procurement, you will have the opportunity to grow in challenging and innovative projects with colleagues from cross‑functional backgrounds, develop new skills and progress in your international professional career. As an example, a Strategy Consultant in the Group Supply Chain and Procurement could be working on one or several of the following: • Define and execute cross‑country and multidisciplinary initiatives to deliver our global Supply Chain strategy to business‑related projects (such as Organization excellence, Cost Effectiveness, Material Cost Analysis, Inventory Effectiveness etc.), • Support our Global Procurement & Supply Chain Director in his daily activities and other relevant topics (e.g. Board and Management team meetings presentations, Global connects, Business support etc.), • Drive automation initiatives related to procurement and supply chain systems (e.g. spend analytics, inventory tracking, reporting tools)., • Support the Business Planning team in defining and tracking strategic priorities and KPIs., • Develop and implement strategy solutions (As‑Is / To‑Be analysis), • Design and maintain executive‑level reporting for Procurement and Supply Chain, ensuring clarity, accuracy and strategic relevance., • Translate complex data sets into clear insights and recommendations for senior leadership and the Global Procurement & Supply Chain Director, • Support monthly, quarterly and ad‑hoc business reviews with data‑driven storytelling and concise executive summaries., • An international, multicultural environment with top talent from world‑leading consulting firms (e.g., McKinsey, BCG, Bain)., • A role that is both strategic and operational, offering project ownership, critical responsibilities, and accountability., • Opportunities to grow and develop quickly and across functions, depending on your experience, skills, performance, and ambitions., • Exposure to cutting‑edge AI initiatives across HR and the opportunity to help shape how Artificial Intelligence transforms our global people processes., • Global‑scale projects in collaboration with international teams across the organization., • A dynamic and enjoyable working environment., • An innovative role where you will be encouraged to learn from experimentation and continuous improvement., • A real opportunity to make a meaningful impact and contribute to lasting change., • Lunch provided on‑site with diverse and healthy food options. The position will be based in Madrid (Spain) We are looking for individuals with experience in: • Master’s degree in Engineering, Economics, Supply Chain, Business Administration or equivalent., • 2-4 years of experience in strategy consulting, internal strategy, procurement, or supply chain roles., • Strong analytical skills with proven experience in cost analysis, business cases and data‑driven decision making. The role will be a great fit for someone who has: • Strong analytical skills, • Advanced proficiency in Excel, PowerPoint; knowledge of analytics tools (SQL, Power BI, Python) is a plus., • Efficient problem‑solving skills, • Impact‑oriented with a focus on sales boost, • Entrepreneurial and committed, with a strong hands‑on approach, • Strong interpersonal skills and experience working in an international, multicultural setting, • Structured, detail oriented, and capable of understanding the big picture, • Strong written and oral communication capabilities for creating and presenting slides, • Fluent in written and spoken English (other languages are a plus: Spanish, German, Italian, French), • University degree (MBA also valued), • Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly, • Committed to Making a Difference: When we say we will do something, we deliver with excellence. We are accountable, focused and operate with discipline, • Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk‑takers and we learn continuously., • Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win., • With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest, and value deep mastery and expertise. We do the right thing, always. #J-18808-Ljbffr

Santander (www.santander.com) is evolving from Country: Spain Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present. Savings & Investments Domain is looking for a Senior Digital Product Analyst, based in Boadilla (Madrid). As a Senior Digital Product Analyst, you will primarily support the Decide & Invest customer mission within Santander's global Savings & Investments platform, helping define how customers execute investments across multiple markets. Working closely with the Digital Product Manager, you will translate product strategy into detailed customer journeys, functional requirements and scalable digital capabilities, helping build a seamless investment experience across multiple countries. As part of the Global Digital Product team, you will also contribute to cross-stream initiatives whenever needed, collaborating across customer missions to deliver a coherent end-to-end product experience. You will work at the intersection of business, customer experience and technology, collaborating with Product Managers, local markets and engineering teams to deliver innovative digital investment capabilities for millions of Santander customers. • Analyse customer needs, market trends and business priorities., • Identify opportunities to improve customer experience and simplify investment journeys., • Support the definition and monitoring of product KPIs., • Contribute to product adoption and rollout activities across countries., • Support the evolution of the Decide & Invest customer mission., • Translate product strategy into detailed functional requirements and user stories., • Design end-to-end customer journeys and digital experiences, covering onboarding, profiling, suitability, portfolios, investment execution and servicing., • Define business rules, functional specifications and acceptance criteria., • Help design intuitive investment journeys that increase customer engagement and reduce friction throughout the investment process., • Identify opportunities to simplify complex investment concepts, regulatory requirements and customer communications., • Contribute to the design of seamless onboarding, profiling, suitability, documentation and digital signature experiences., • Challenge existing processes to make Regulatory and Compliance requirements as simple, intuitive and customer-friendly as possible while ensuring full regulatory compliance., • Continuously improve customer understanding by simplifying financial information, decision-making and product interactions., • Work closely with engineering teams throughout the product development lifecycle., • Refine and maintain the product backlog., • Support sprint planning, backlog refinement and functional validation., • Coordinate with countries to understand local needs while protecting the global product vision., • Ensure high-quality product delivery across markets., • Collaborate with Product Managers, UX, Technology, Business and local teams., • Support workshops, product discovery sessions and cross-functional initiatives., • Contribute to cross-stream initiatives whenever priorities require additional support., • Coordinate with internal and external providers where required. Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • 5+ years of relevant experience as Product Owner, Business Analyst, Product Analyst or similar role in digital environments., • Experience translating business needs into customer journeys, functional requirements and scalable digital products, • Good understanding of digital product development and technology principles., • Strong customer-centric mindset with excellent analytical and problem-solving skills., • Experience working with Agile product teams., • Ability to collaborate across multiple stakeholders, countries and cross-functional teams., • Comfortable working across multiple product areas, contributing to cross-stream initiatives when business priorities require it., • Strong communication and presentation skills., • Experience in digital banking, wealth management, fintech or digital platforms is highly valued., • University degree in Business, Economics, Engineering, Data, Technology or related fields (Preferred), • Fluent English and Spanish (Required)., • We're enable our teams to go beyond through global opportunities and broad career paths., • Flexibility that works. Enjoy a hybrid working models—some days remote, some days onsite with your team—along with flexible hours., • Learning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy (www.santanderopenacademy.com), • Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us., • Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more., • Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing., • We know family is everything. That’s why we offer childcare support and family-friendly programmes tailored to each life stage., • Always by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services., • Extra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And that’s only the beginning—we’ll tell you more when you join! Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. We’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way. #J-18808-Ljbffr

Santander is seeking a Senior Digital Product Manager for the Decide & Invest mission in Boadilla (Madrid). You will define vision and strategy for the investment journey, and lead the end-to-end product lifecycle across multiple markets, balancing global standardisation with local needs. You will collaborate with banks, technology teams and business stakeholders to deliver a scalable, customer-centric experience across channels and countries. #J-18808-Ljbffr

Santander ( is evolving from Country: Spain Santander ( is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present. is looking for a Senior Digital Product Manager – Decide & Invest, based in Boadilla (Madrid). As a Senior Digital Product Manager , you will own one of the core customer missions within Santander's global Savings & Investments platform: Decide & Invest. You will define the vision, strategy and evolution of the end-to-end digital investment experience, helping millions of Santander customers discover, decide and execute investments across multiple markets and channels. We're transforming the way customers save and invest through innovation, AI, customer-centric design and global platforms. This role offers a unique opportunity to build products at global scale with direct business impact. Working at the intersection of business, customer experience, data and technology, you will lead one of the most strategic product areas within the Savings & Investment platform, driving innovation while ensuring a consistent, scalable and customer-centric experience across countries. You will partner closely with local banks, technology teams, Product Owners and senior stakeholders to translate strategic priorities into tangible customer value, shaping the future of Santander's digital investment capabilities. You will play a key role in building Santander's global digital investment platform, designing scalable capabilities that can be adopted across multiple countries while remaining flexible enough to address local regulatory, business and customer needs. Your challenge will be to balance global standardisation with local adaptability, enabling faster time-to-market, greater reuse of capabilities and a consistent customer experience across the Group. • Analyse customer needs, competitors, market trends and business priorities. Identify opportunities to improve customer experience and simplify investment journeys., • Own the vision, strategy and roadmap for the Decide & Invest customer mission., • Define and continuously evolve the end-to-end customer journey, covering onboarding, profiling, suitability, portfolios, investment execution and servicing., • Design omnichannel-oriented experiences across channels, while giving response to different customer segments’ needs., • Translate product strategy into detailed functional requirements., • Deliver a unified investment experience across investment capabilities., • Balance customer needs, business priorities and technical constraints to maximise customer and business value., • Simplify investment journeys and improve customer experience through data-driven product decisions., • Design intuitive investment journeys that increase conversion and reduce friction throughout the investment process., • Challenge existing processes to make Regulatory and Compliance requirements as simple, intuitive and customer friendly as possible while ensuring full regulatory compliance., • Continuously identify customer pain points and convert them into product opportunities., • Drive consistency across journeys, channels and markets., • Act as the voice of the customer, translating customer needs into product strategy and roadmap priorities., • Lead the end-to-end product lifecycle, from discovery and prioritisation to delivery and continuous optimisation., • Coordinate Product Owners, countries, technology teams and business stakeholders to ensure scalable global delivery., • Manage dependencies, risks and cross-functional alignment across multiple initiatives., • Ensure product adoption and rollout across countries., • Promote collaboration across customer missions to deliver a seamless end-to-end investment experience., • Define product success metrics and monitor customer, business and operational KPIs., • Drive product adoption, rollout and change management across countries., • Identify opportunities for optimisation, innovation and continuous improvement., • Monitor market trends, competitor initiatives and emerging technologies, translating insights into product strategy., • Manage internal and external partners where required., • Country roadmap alignment, • End-to-end customer experience delivered, • Business readiness, • Local business priorities, • Functional rollout support, • Market feedback & continuous improvement You will think like an entrepreneur, combining customer obsession, commercial impact and technology to build products that scale across multiple markets. Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • 8+ years of relevant experience as a Product Manager, Senior Product Owner, Program Manager or similar role in digital environments., • Experience owning digital products or leading complex digital initiatives with cross-functional and international stakeholders., • Strong background in digital banking, wealth management, fintech, e-commerce or online platforms., • Experience leading complex, multi-country digital initiatives., • Solid understanding of Agile delivery and digital product development., • Strong stakeholder management and communication skills, including interaction with senior profiles., • Ability to translate complex concepts into clear, actionable strategies and roadmaps., • Good understanding of technology concepts and development principles., • Strong product mindset with the ability to combine strategic thinking, customer obsession and hands-on execution., • UX-oriented with high attention to detail., • Excellent organizational and prioritization skills., • University degree in Business, Economics, Engineering, Data, Technology or related fields (Preferred), • Fluent English and Spanish (Required). Your contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers. • We’re enable our teams to go beyond through global opportunities and broad career paths., • Flexibility that works. Enjoy a hybrid working models—some days remote, some days onsite with your team—along with flexible hours., • Learning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy (, • Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us., • Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more., • Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing., • We know family is everything. That’s why we offer childcare support and family-friendly programmes tailored to each life stage., • Always by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services., • Extra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And that’s only the beginning—we’ll tell you more when you join! We’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way. Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. #J-18808-Ljbffr

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