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  • Assistant Restaurant Manager-Enoteca**
    Assistant Restaurant Manager-Enoteca**
    hace 22 horas
    Jornada completa
    Barcelona

    JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns., • Monitors employees to ensure performance expectations are met., • Provides feedback to employees based on observation of service behaviors., • Assists in supervising daily shift operations., • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager., • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms., • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels., • Ensures compliance with all restaurant policies, standards and procedures., • Monitors alcohol beverage service in compliance with local laws., • Manages to achieve or exceed budgeted goals., • Performs all duties of restaurant employees and related departments as necessary., • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Encourages employees to provide excellent customer service within guidelines., • Handles guest problems and complaints, seeking assistance from supervisor as necessary., • Strives to improve service performance., • Sets a positive example for guest relations., • Assists in the review of comment cards and guest satisfaction results with employees., • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives., • Uses all available on the job training tools for employees., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Assists servers and hosts on the floor during meal periods and high demand times., • Recognizes good quality products and presentations., • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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  • KITCHEN SUPERVISOR - CALIFORNIA US - SPANISH GASTRONOMY
    KITCHEN SUPERVISOR - CALIFORNIA US - SPANISH GASTRONOMY
    hace 2 días
    €64400 anual
    Jornada completa
    Barcelona

    Lead back-of-house operations at one of California's premier dining destinations. We are seeking a Kitchen Supervisor to oversee food preparation, ensure safety compliance, and maintain the highest quality standards in a fast-paced, high-volume kitchen. The ideal candidate will combine a passion for authentic Spanish cuisine with the operational discipline required to lead a top-tier culinary team. COMPENSATION & BENEFITS PACKAGE: • Hourly Rate: $30 per hour., • Bonus: $2,000 per year., • Estimated Annual Total: $64,400., • 5-Year E-2 Work Visa includes: Principal applicant (KITCHEN SUPERVISOR) Spouse with unrestricted U.S. work authorization. Dependent children, • Visa Costs: Fully covered by the company ($5,000 value), • 15 paid business days of vacation per year, • Pre-visa training: 10-15 days hands-on in California – flights, lodging, and meals included., • Upon visa approval: one-way flight to the U.S. + 10-day salary bonus for relocation expenses. Requirements • Documentation: Must possess a valid ID (DNI) and Social Security number required to obtain an E-2 Visa., • Professional Experience: Between 2 and 3 years of experience as a Kitchen Supervisor specifically within Spanish gastronomy/restaurants. Pre-Visa Training & Relocation (California): • Practical Training: 10 to 15 days of hands-on training prior to departure., • Travel & Logistics: Round-trip airfare, accommodation, and all meals included during the training period. Upon Visa Approval: • One-way flight to the United States., • Relocation Bonus: An additional 10 days of salary provided to assist with initial relocation expenses.

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  • Responsable/a de mantenimiento
    Responsable/a de mantenimiento
    hace 2 días
    Jornada completa
    Barcelona

    Tenemos una nueva oportunidad laboral para ti: un importante centro de SPA y aguas termales situada en Barcelona busca un/a Supervisor/a de mantenimiento. Si lo que has leído encaja con tus expectativas laborales, debes saber que el perfil que se incorpore desempeñara las siguientes funciones: • Brindar apoyo al gerente de instalaciones en la supervisión de las operaciones de mantenimiento de un SPA asignado, • Coordinar al equipo local de mantenimiento, asegurando un mantenimiento eficiente y eficaz dentro del SPA asignado, • Supervisar a la ejecución de los procesos de mantenimiento preventivo y correctivo, asegurando el cumplimiento de los protocolos de Salud y Seguridad, y apoyar la gestión general de las instalaciones. Requisitos: • Formación académica: Grado medio o superior en Electricidad y/o fontanería., • Experiencia previa de al menos de un año en gestión y coordinación de equipos en mantenimiento., • Experiencia mínima de 2 años de experiencia en mantenimiento técnico, en instalaciones de spa, fitness, hostelería o entornos similares., • Idiomas: Castellano y catalán nativos., • Habilidades Informáticas: Conocimientos básicos del paquete MS Office y software de gestión de mantenimiento., • Será un plus contar con el permiso de piscina. Condiciones: • Contrato indefinido directo con empresa, • Jornada completa de 40hs semanales en horarios rotativos de lunes a domingos de mañana tarde y noche (Mañana: 6 h a 14 h; Intermedio: 11 h a 19 h, noche 19 h a 3 h), • Salario a convenir según experiencia, • Incorporación inmediata Si esta oferta no encaja con lo que buscas, te invitamos a que sigas navegando en nuestra web, ¡seguro que hay una oferta para ti! Estamos aquí para acompañarte en tu camino hacia el empleo que deseas.

    ¡Incorporación inmediata!
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  • Guest Experience Agent - Kimpton Vividora Barcelona
    Guest Experience Agent - Kimpton Vividora Barcelona
    hace 3 días
    Jornada completa
    Barcelona

    What's the Job? As Guest Experience Agent, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You'll report to the Guest Experience Supervisor. Your day-to-day • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests., • Accommodating general and unique requests., • Analysing customer feedback and reviews to continuously improve overall rating, scores and metrics., • Provide information on hotel services and facilities., • Answer phones in a prompt and courteous manner., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service., • Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc., • Bachelor's degree in hospitality or related field., • 2+ years' experience working in Front Office/Guest Relations department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What we need from you • Bachelor's degree in hospitality or related field., • 2+ years' experience working in Front Office/Guest Relations department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees. As Guest Experience Agent, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You'll report to the Guest Experience Supervisor. Your day-to-day • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests., • Accommodating general and unique requests., • Analysing customer feedback and reviews to continuously improve overall rating, scores and metrics., • Provide information on hotel services and facilities., • Answer phones in a prompt and courteous manner., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service., • Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc., • Bachelor's degree in hospitality or related field., • 2+ years' experience working in Front Office/Guest Relations department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What we need from you • Bachelor's degree in hospitality or related field., • 2+ years' experience working in Front Office/Guest Relations department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

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  • Asisstant Shop Manager / Bubble tea Shop
    Asisstant Shop Manager / Bubble tea Shop
    hace 12 días
    €1400–€1600 mensual
    Jornada completa
    la Dreta de l'Eixample, Barcelona

    Únete a Zenzoo Bubble Tea – Assistant Manager (Barcelona Centro) En Zenzoo buscamos un/a Assistant Manager con energía, mentalidad resolutiva y pasión por la hostelería para apoyar la gestión de nuestra tienda en el centro de Barcelona. Si te motiva liderar desde el ejemplo y crecer dentro de una marca en expansión internacional, queremos conocerte. Tu misión Apoyar al Store Manager en la gestión integral de la tienda, asegurando excelencia operativa, cumplimiento de objetivos y un equipo motivado y alineado con nuestros estándares. Responsabilidades 🔹 Apoyo en liderazgo y equipo • Supervisión del equipo durante turnos., • Organización de horarios junto al Store Manager., • Formación operativa de nuevos empleados., • Seguimiento del rendimiento diario del equipo., • Mantener un ambiente de trabajo positivo y profesional. Operativa y control • Apertura y cierre de tienda., • Control de stock y apoyo en pedidos., • Supervisión de caja e ingresos., • Garantizar estándares de limpieza y calidad., • Atención al cliente y preparación de bebidas. Performance y ventas • Apoyo en la consecución de objetivos mensuales., • Seguimiento de KPIs básicos (ventas, ticket medio, labor, merma)., • Impulso de acciones comerciales en tienda. Perfil que buscamos • Mínimo 1–2 años de experiencia como encargado/a o supervisor/a en hostelería o retail., • Experiencia gestionando pequeños equipos o turnos., • Persona organizada, resolutiva y con iniciativa., • Buenas habilidades comunicativas y orientación al cliente., • Capacidad para trabajar bajo presión., • Inglés imprescindible; chino valorable., • Disponibilidad para trabajar domingos y festivos. Turno rotativo Qué ofrecemos • Contrato estable., • Plan de crecimiento interno (posibilidad real de evolucionar a Store Manager)., • Plus domingos y festivos., • Plus turno nocturno, • Horas extra remuneradas., • Uniforme., • Seguro médico privado (50% subvencionado)., • Entorno multicultural y dinámico., • Bubble tea ilimitados!! 🧋

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  • BAR MANAGER | GRUPO BCN INTERNACIONAL
    BAR MANAGER | GRUPO BCN INTERNACIONAL
    hace 28 días
    $73400–$78400 anual
    Jornada completa
    Barcelona

    Vive y trabaja en California liderando una barra profesional en un proyecto estable e internacional! 🧭 Breve descripción del rol Buscamos un/a Bar Manager con experiencia en la gestión integral de barra, orientación clara al cliente y capacidad para organizar equipos y procesos, garantizando calidad, ritmo de servicio y satisfacción del cliente dentro de un proyecto internacional sólido y bien estructurado. 🌍 Breve descripción del proyecto y la marca Importante grupo de restauración con sede en Barcelona, en plena expansión en Estados Unidos, con un concepto basado en la gastronomía mediterránea, la calidad del producto y una experiencia de cliente cuidada, dentro de una estructura profesional y orientada a la excelencia operativa. 📋 Funciones • Organizar, planificar y gestionar todo lo relacionado con el servicio de barra., • Supervisar el montaje, la preparación y la mise en place de la barra., • Elaborar escandallos, fichas técnicas y control de mermas., • Colaborar en la elaboración de la carta de vinos y cócteles., • Realizar los turnos y cuadrantes del equipo de barra., • Participar en la formación e instrucción del personal de nueva incorporación., • Participar activamente en el servicio de barra, preparando y sirviendo cócteles, vinos y otras bebidas., • Ofrecer asesoramiento personalizado a los clientes., • Atender y gestionar quejas y reclamaciones relacionadas con el servicio., • Velar por la satisfacción del cliente, garantizando un trato y servicio de calidad., • Elaborar checklists, inventarios y diarios de producción., • Gestionar pedidos a proveedores., • Participar en la limpieza de maquinaria y zonas de trabajo., • Implantar mejoras en procesos y procedimientos., • Reportar al responsable del restaurante cualquier avería o incidencia. ⚙️ Hard Skills • Experiencia demostrable como Bar Manager / Jefe de Barra / Bar Supervisor., • Gestión integral de barra de restaurante u hotel., • Conocimientos sólidos en coctelería, vinos y servicio de bar., • Elaboración y control de escandallos, inventarios y mermas., • Organización de turnos y gestión de equipos., • Capacidad operativa y presencia activa en servicio., • Nivel de inglés alto, para comunicarse con clientes y equipos sin dificultad. 🧠 Soft Skills • Persona dinámica, responsable y organizada., • Alta orientación al cliente y a la calidad del servicio., • Buenas habilidades comunicativas y trato cercano., • Iniciativa y mentalidad de mejora continua., • Polivalencia y adaptación a entornos exigentes., • Capacidad de trabajo en equipo y compromiso profesional. 💼 Condiciones de la posición • Incorporación entre marzo y abril., • Horario con turno seguido rotativo, de 10:00 a 17:00 h o de 13:00 a 22:00 h, con 1 hora para comer., • 2 días libres seguidos a la semana., • Salario: 73.400 $ brutos anuales + bonus de hasta 5.000 $ según KPI’s., • 15 días de vacaciones pagadas al año., • Seguro médico a cargo de la empresa., • La empresa asume el visado de trabajo, el vuelo de traslado y los primeros 10 días de alojamiento, y ofrece guía y apoyo para encontrar vivienda. ✅ Requisitos • IMPRESCINDIBLE tener nacionalidad española, por temas de visado., • Nivel de inglés alto, para poder comunicarse sin problema., • Experiencia mínima de 3 años como Bar Manager / Jefe de Barra / Bar Supervisor., • Experiencia previa en barra de hotel o restaurante., • Valorable formación en restauración, coctelería o sumillería., • Muy valorable experiencia laboral previa fuera de España.

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  • Camarero/a de Pisos 30 horas
    Camarero/a de Pisos 30 horas
    hace 1 mes
    Jornada completa
    Sant Martí, Barcelona

    SB Hotels es una cadena hotelera que cuenta con 10 hoteles, ubicados en las provincias de Barcelona, Madrid y Tarragona, y dos hoteles más en construcción, con un equipo de profesionales que son la garantía de nuestra excelencia. Apostamos por la profesionalidad, la cercanía y el trabajo en equipo para ofrecer una experiencia única a nuestros huéspedes. Actualmente estamos seleccionando un/a Camarera/o de pisos para uno de nuestros hoteles de 4* en Barcelona. ¿Qué funciones tendrás que realizar? · Limpieza de habitaciones de huéspedes. · Cambio y reposición de la ropa de cama, las toallas y las comodidades para huéspedes de acuerdo con las pautas de la compañía. · Emprender tareas regulares de limpieza profunda. · Reabastecer y mantener el carro a diario. · Reportar cualquier artículo en falta o dañado al Supervisor de Administración y asegurarse de que los artículos sean reemplazados o reparados · Cumplir con la seguridad del hotel y leyes de salud y seguridad. ¿Que requisitos son imprescindibles para la vacante? Experiencia profesional de como mínimo 1-2 años de experiencia en La posición de camarera de pisos en hoteles. ¿Que requisitos son necesarios? Experiencia profesional de como mínimo 1-2 años de experiencia en la posición de camarera de pisos en hoteles. ¿Qué ofrecemos? Oportunidad de desarrollo profesional en empresa en expansión. Formación inicial en el puesto de trabajo Formación continua durante el año Entrega de Uniforme Posibilidad de comer en el centro Turnos seguidos y rotativos. Jornada de 30 horas. 2 días de descanso semanal, ocasionalmente en fin de semana. Entrenos mensuales con un coach deportivo. Descuentos en formación en Universae.

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  • Responsable de Turno
    Responsable de Turno
    hace 2 meses
    €24000–€26000 anual
    Jornada completa
    Barcelona

    Responsable de Turno 📍 Barcelona | 40h/semana | En Berto’s Milanesa hacemos una sola cosa, pero la hacemos extraordinariamente bien: milanesas artesanas elaboradas cada día por nuestro equipo, con mimo, técnica y respeto por la materia prima. Somos una cadena de casual dining full service, donde el cliente se sienta, es atendido con cariño, y vive una experiencia global que va más allá del plato. La calidad, tanto en producto como en servicio, es nuestra obsesión. Berto’s Milanesa crece y queremos que seas parte de la familia 🍴. Buscamos un/a Responsable de Turno que nos ayude a deleitar a nuestros clientes con nuestras milanesas artesanas. 🔑 Tu misión • Liderar y coordinar al equipo de sala y cocina durante los turnos., • Asegurar calidad y consistencia en cada plato, así como un servicio rápido y amable., • Organizar turnos, producción y coordinación del personal., • Formar, motivar y dar feedback al equipo, transmitiendo la cultura Berto’s., • Velar por limpieza, higiene y seguridad alimentaria., • Gestionar inventarios, pedidos, stock y proveedores, • Analizar números básicos de ventas, costes y productividad para mejorar resultados., • Reportar directamente al Director del Restaurante y trabajar a su lado en el día a día. 👤 Lo que buscamos en ti • Experiencia previa como Responsable de Turno, Encargado/a, Supervisor/a o similar., • Muy valorable haber trabajado en cadena de restaurantes organizados, casual dining o restaurantes con sistemas y herramientas definidos., • Pasión por el trato con clientes y capacidad de liderazgo., • Gusto por la calidad, los detalles y la mejora continua., • Energía, responsabilidad y ganas de crecer con la marca., • Disponibilidad para 40h semanales 🌟 Lo que ofrecemos • Sistema de propinas., • Comida personal., • Formar parte de una marca en plena expansión., • Equipo joven, dinámico y con buen ambiente., • Oportunidades reales de crecimiento profesional., • Contrato estable y condiciones competitivas. 👉 Si disfrutas en la restauración y buscas un proyecto con futuro, te estamos esperando en Berto’s Milanesa.

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  • Camarero/a de Barra
    Camarero/a de Barra
    hace 2 meses
    Jornada completa
    Gràcia, Barcelona

    BAR CREW – BARCELONA We need an exceptional and passionate Bar Crew member to join our Food & Beverage team. As Generator Bar Staff, you are responsible for ensuring that the bar is run smoothly and that there is a relentless desire to “wow” our customers at every opportunity, ensuring that customers’ needs are exceeded. If you are a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Bar Crew for Generator Barcelona. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR BARCELONA You'll find Generator Barcelona, hotel and hostel, in the buzzing district of Gracia. The hostel’s just a short walk from Gaudi's iconic Casa Batllo apartments. The interiors showcase a mix of styles and include an oversized wooden birdcage, a winding staircase and a mezzanine chill-out lounge. Feast on local delicacies in our bar and lounge, which is decked out in ornate Hungarian concrete floor tiles and earthy raw metals and woods, and if you’re looking for a little more luxury, Generator Barcelona also offers terrace rooms and a penthouse apartment in the hotel with mind-blowing panoramic views of one of Europe’s best-looking cities. So much more than just a hostel! NUTS AND BOLTS OF THE JOB • The ultimate goal during each shift is to endeavour to ensure that the needs of the customers have been met and exceeded at each interaction, • At every opportunity, create a positive impression on the customer thus ensuring that they will remember their experience at Generator, • Ensure the bar is always clean, tidy and ready for business, • Ensure the bar is always fully stocked i.e. glasses, ice, garnishes, cocktail mixtures and is ready to trade in, • Ensure that there is enough produce and goods available to the customer at all times, • During busy periods of trade, ensure the bar is maintained to a clean Generator standard, ensuring all tables, floors and equipment are clean at all times, • Monitor the quality of service and the quality of the drinks and cocktails and ensure standards are high, taking action where required including speaking with the Bar Supervisor or F&B Manager, • Always keep cool under pressure, • Show commerciality with a strong passion for driving revenue, • Understand stock-control and keep costs to a minimum, • Be creative, innovative and digitally smart, • Be a ‘people person’, social and always love our guests, • Like getting your hands dirty, wherever, whenever, because you will, • Be an excellent communicator, • Available to work when needed, • Experience working within the hospitality/service industry, • A passion for your city, for travelling and for trending food and drinks concepts, • Knowledge of contemporary interests and the city, • Birthday holiday in addition to your yearly holiday allocation, • Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment, • Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made, • Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good, • Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback, • 2 free nights’ accommodation across any of our Generator x Freehand properties globally, • Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted), • International career opportunities so you can travel the world while working with us (win-win!), • Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down!

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