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This is a remote position open to candidates based in Europe who are legally authorized to work in their country of residence. We're not just another startup; we're the rocket fuel propelling the mobile universe to new heights! Backed by 4 international visionary VCs and a multitude of European and US-based angel investors/founders with experience in creating consumer apps, our startup is led by two serial founders whose apps have reached the fingertips of over 3 billion users in the last decade! Our team is a tight-knit crew of dreamers, doers, dog lovers (and cat enthusiasts), aggressively expanding the boundaries of what's possible in the mobile space. Joining us means getting in on the ground floor of a hyperscaling startup that's all about innovation, not corporate stagnation. Here, your work speaks louder than words. You'll be working on BibleChat ( https://thebiblechat.com/ ) - the fastest-growing Christian app in the world. Check out BibleChat's website https://thebiblechat.com together with our company's website: https://soulstream.ai 🙏 The Role: This role is ideal for someone who loves developing creative strategies, spotting trends before they become mainstream and building systems that consistently generate winning creatives (static + video). Figure out what makes people stop scrolling, click, and convert — then turn that into a constant flow of high-performing ads and concepts. You won't be working alone. You'll lead a team of video editors and creators who will execute and scale the creative vision you define. You won’t be doing the video editing yourself! 💡 What You'll Do: • Develop creative concepts and ad angles for paid social that drive acquisition performance, • Turn product insights, user behavior and performance data into new creative ideas, • Identify winning patterns and turn them into repeatable creative frameworks, • Write clear briefs and guide designers, editors and UGC creators through execution, • Turn performance insights into actionable creative strategies, • Brief, guide and challenge the creative team to deliver high-performing static and video assets, • Partner with Growth, Product and Marketing teams to support business objectives, • Stay ahead of trends, competitors and emerging creative formats by creating for multiple channels: Meta, TikTok, Applovin, etc. 🌟 Requirements: • 5+ years in Creative Production, Creative Strategy or Performance Creative, • Proven experience in mobile apps, consumer tech, SaaS or subscription businesses, • Strong understanding of Meta and TikTok creative ecosystems, • Ability to combine creative thinking with performance-driven decision making, • Experience leading creative projects and influencing cross-functional teams ⚡️Must have: • Experience managing creative teams, • UGC and creator experience, • Familiarity with AI-powered creative workflows 🎉 Why Join Us? We offer a range of benefits, including a cool office environment, free massages, gym membership, and healthcare benefits. But don't join us just for the perks—join us because we're a team of passionate professionals working hard to build something with a global impact. This is a unique opportunity to work closely with our founders and shape a product that feels both familiar and innovative. You'll have the chance to join a startup on the rise, where your work directly influences the lives of millions of users. If you’re looking for a place where creativity is encouraged and results are celebrated, you’ll fit right in.

This is a remote position open to candidates based in Europe who are legally authorized to work in their country of residence. We're not just another startup; we're the rocket fuel propelling the mobile universe to new heights! Backed by 4 international visionary VCs and a multitude of European and US-based angel investors/founders with experience in creating consumer apps, our startup is led by two serial founders whose apps have reached the fingertips of over 3 billion users in the last decade! Our team is a tight-knit crew of dreamers, doers, dog lovers (and cat enthusiasts), aggressively expanding the boundaries of what's possible in the mobile space. Joining us means getting in on the ground floor of a hyperscaling startup that's all about innovation, not corporate stagnation. Here, your work speaks louder than words. You'll be working on BibleChat ( https://thebiblechat.com/ ) - the fastest-growing Christian app in the world. Check out BibleChat's website https://thebiblechat.com together with our company's website: https://soulstream.ai 🙏 The Role: This role is ideal for someone who loves developing creative strategies, spotting trends before they become mainstream and building systems that consistently generate winning creatives (static + video). Figure out what makes people stop scrolling, click, and convert — then turn that into a constant flow of high-performing ads and concepts. You won't be working alone. You'll lead a team of video editors and creators who will execute and scale the creative vision you define. You won’t be doing the video editing yourself! 💡 What You'll Do: • Develop creative concepts and ad angles for paid social that drive acquisition performance, • Turn product insights, user behavior and performance data into new creative ideas, • Identify winning patterns and turn them into repeatable creative frameworks, • Write clear briefs and guide designers, editors and UGC creators through execution, • Turn performance insights into actionable creative strategies, • Brief, guide and challenge the creative team to deliver high-performing static and video assets, • Partner with Growth, Product and Marketing teams to support business objectives, • Stay ahead of trends, competitors and emerging creative formats by creating for multiple channels: Meta, TikTok, Applovin, etc. 🌟 Requirements: • 5+ years in Creative Production, Creative Strategy or Performance Creative, • Proven experience in mobile apps, consumer tech, SaaS or subscription businesses, • Strong understanding of Meta and TikTok creative ecosystems, • Ability to combine creative thinking with performance-driven decision making, • Experience leading creative projects and influencing cross-functional teams ⚡️Must have: • Experience managing creative teams, • UGC and creator experience, • Familiarity with AI-powered creative workflows 🎉 Why Join Us? We offer a range of benefits, including a cool office environment, free massages, gym membership, and healthcare benefits. But don't join us just for the perks—join us because we're a team of passionate professionals working hard to build something with a global impact. This is a unique opportunity to work closely with our founders and shape a product that feels both familiar and innovative. You'll have the chance to join a startup on the rise, where your work directly influences the lives of millions of users. If you’re looking for a place where creativity is encouraged and results are celebrated, you’ll fit right in.

This is a remote position open to candidates based in Europe who are legally authorized to work in their country of residence. We're not just another startup; we're the rocket fuel propelling the mobile universe to new heights! Backed by 4 international visionary VCs and a multitude of European and US-based angel investors/founders with experience in creating consumer apps, our startup is led by two serial founders whose apps have reached the fingertips of over 3 billion users in the last decade! Our team is a tight-knit crew of dreamers, doers, dog lovers (and cat enthusiasts), aggressively expanding the boundaries of what's possible in the mobile space. Joining us means getting in on the ground floor of a hyperscaling startup that's all about innovation, not corporate stagnation. Here, your work speaks louder than words. You'll be working on BibleChat ( https://thebiblechat.com/ ) - the fastest-growing Christian app in the world. Check out BibleChat's website https://thebiblechat.com together with our company's website: https://soulstream.ai 🙏 The Role: This role is ideal for someone who loves developing creative strategies, spotting trends before they become mainstream and building systems that consistently generate winning creatives (static + video). Figure out what makes people stop scrolling, click, and convert — then turn that into a constant flow of high-performing ads and concepts. You won't be working alone. You'll lead a team of video editors and creators who will execute and scale the creative vision you define. You won’t be doing the video editing yourself! 💡 What You'll Do: • Develop creative concepts and ad angles for paid social that drive acquisition performance, • Turn product insights, user behavior and performance data into new creative ideas, • Identify winning patterns and turn them into repeatable creative frameworks, • Write clear briefs and guide designers, editors and UGC creators through execution, • Turn performance insights into actionable creative strategies, • Brief, guide and challenge the creative team to deliver high-performing static and video assets, • Partner with Growth, Product and Marketing teams to support business objectives, • Stay ahead of trends, competitors and emerging creative formats by creating for multiple channels: Meta, TikTok, Applovin, etc. 🌟 Requirements: • 5+ years in Creative Production, Creative Strategy or Performance Creative, • Proven experience in mobile apps, consumer tech, SaaS or subscription businesses, • Strong understanding of Meta and TikTok creative ecosystems, • Ability to combine creative thinking with performance-driven decision making, • Experience leading creative projects and influencing cross-functional teams ⚡️Must have: • Experience managing creative teams, • UGC and creator experience, • Familiarity with AI-powered creative workflows 🎉 Why Join Us? We offer a range of benefits, including a cool office environment, free massages, gym membership, and healthcare benefits. But don't join us just for the perks—join us because we're a team of passionate professionals working hard to build something with a global impact. This is a unique opportunity to work closely with our founders and shape a product that feels both familiar and innovative. You'll have the chance to join a startup on the rise, where your work directly influences the lives of millions of users. If you’re looking for a place where creativity is encouraged and results are celebrated, you’ll fit right in.

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!