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What’s the job? As the friendly face of our hotel bar, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. You'll report to the Food & Beverage Manager. Your day-to-day • Create a warm welcome to everyone and setting the tone for each guest’s experience. • Describe the selection of beverages of any kind and menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste, and preparation methods. • Understand and memorize all recipes and descriptions of all our products, spirits, food cocktails and so on. • Set up your bar – stock up on all the supplies you’ll need and manage your inventory. • Ensure beverages are well stocked. • Look after all house made ingredients and preparations, double check quality daily. • Ensure overall cleanliness and maintenance of the working area. • Be ready to jump into other ad-hoc duties when your colleagues need your help. • Assess customers’ needs and preferences and make recommendations. • Report and follow up on maintenance and repairs and for the cleanliness of the bar. • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. What we need from you • 2+ years’ experience working with in hotel/bar as bartender. • Fluent in Spanish and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Uniform and laundry service. • Private health insurance discount. • Cool work environment and lots of fun!
About the job: Attend an Exclusive Recruitment day in Barcelona – True Fine Dining Restaurant Ignite your career and embrace a world of incredible perks, we will provide you with: - A very competitive salary package - Medical insurance Experience the pinnacle of professional rewards and elevate your lifestyle. Seize this unparalleled opportunity and unlock a future filled with limitless possibilities. Selected candidates will be invited for a face-to-face interview in Barcelona. Date: 26th of June Location: Barcelona (exact location will be revealed to selected candidates only) We are looking for an experienced and dynamic individual to join our team as a Head Hostess. In this role, you will lead a team of 5 hostesses in our high-end and high-volume restaurant. Your primary responsibility will be to ensure smooth operations and exceptional guest experiences. - Lead and supervise a team of 5 hostesses, providing guidance and support to deliver outstanding customer service. - Manage the reservation system and coordinate seating arrangements for approximately 400/500 daily covers. - Maintain a professional and polished appearance while setting the standard for the hostess team. - Collaborate closely with the restaurant management team to ensure efficient operations and guest satisfaction. - Address guest inquiries, concerns, and issues promptly and professionally. - Train and onboard new hostesses, ensuring they understand and uphold the highest service standards. Oversee the cleanliness and organization of the dining area, ensuring proper table setup and a pleasant atmosphere. - Stay updated on industry trends and best practices, continuously seeking ways to improve the team's performance. €3,000 - Previous experience as a Head Hostess or in a leadership role in high-end and high-volume restaurants. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - English fluency. - Exceptional customer service skills
About the job: Attend an Exclusive Recruitment day in Barcelona – True Fine Dining Restaurant Ignite your career and embrace a world of incredible perks, we will provide you with: - A very competitive salary package - Medical insurance Experience the pinnacle of professional rewards and elevate your lifestyle. Seize this unparalleled opportunity and unlock a future filled with limitless possibilities. Selected candidates will be invited for a face-to-face interview in Barcelona. Date: 26th of June Location: Barcelona (exact location will be revealed to selected candidates only) We are looking for a Head Waiter who delivers exceptional service with a friendly and engaging personality. As the leader of our wait staff team, your primary focus will be providing a memorable dining experience through excellent communication skills and a warm manner. - Provide excellent customer service by serving guests. - Lead and supervise the wait staff team, offering guidance and support to enhance their service skills. - Collaborate with the restaurant manager to maintain service standards and ensure smooth operations. - Communicate effectively with the kitchen staff to ensure timely delivery of food orders. - Address guest inquiries, resolve issues, and ensure guest satisfaction. - Maintain knowledge of the menu and assist with table setup and cleanliness. - Coordinate reservations and manage seating arrangements efficiently. - Uphold cleanliness, hygiene, and safety standards. €2,000 About you : - Previous experience as a waiter in a restaurant setting. - Excellent communication and interpersonal skills. - English fluency. - Warm and engaging personality. - Ability to multitask and work in a fast-paced environment. - Flexibility to work evenings, weekends, and holidays. - Understanding of food and beverage operations. Language required: English. Arabic is a plus
About the job: Attend an Exclusive Recruitment day in Barcelona – True Fine Dining Restaurant Ignite your career and embrace a world of incredible perks, we will provide you with: - A very competitive salary package - Medical insurance Experience the pinnacle of professional rewards and elevate your lifestyle. Seize this unparalleled opportunity and unlock a future filled with limitless possibilities. Selected candidates will be invited for a face-to-face interview in Barcelona. Date: 26th of June Location: Barcelona (exact location will be revealed to selected candidates only) We are seeking a motivated Assistant Restaurant Manager to join our team. As part of a team of five managers, including the General Manager, Assistant General Manager, and three Assistant Managers, you will contribute to the smooth operation of our restaurant. - Assist in overseeing daily operations and maintaining service excellence. - Support and train restaurant staff to ensure high performance. - Manage inventory and monitor stock levels. - Handle customer inquiries and resolve any issues promptly. - Contribute to marketing initiatives to attract and retain customers. - Uphold health and safety regulations. - Assist in implementing cost-control measures. €3,000 About you : - Prior supervisory experience in the restaurant industry is preferred. - Excellent communication skills in English; proficiency in Arabic is a plus. - Strong leadership abilities and the ability to motivate and support a team. - Knowledge of restaurant operations and food safety practices. - Flexibility to work evenings, weekends, and holidays.
About the job: Attend an Exclusive Recruitment day in Barcelona – True Fine Dining Restaurant Ignite your career and embrace a world of incredible perks, we will provide you with: - A very competitive salary package - Medical insurance Experience the pinnacle of professional rewards and elevate your lifestyle. Seize this unparalleled opportunity and unlock a future filled with limitless possibilities. Selected candidates will be invited for a face-to-face interview in Barcelona. Date: 26th of June Location: Barcelona (exact location will be revealed to selected candidates only) We seek a poised and professional individual to join our team as a Hostess. Your role will be to provide a warm and welcoming atmosphere to our guests, ensuring they have a pleasant experience from the moment they arrive. In this role, we prioritize a professional appearance and excellent communication skills. - Welcome and greet guests in a friendly and professional manner. - Manage guest reservations and seating arrangements efficiently. - Maintain a neat and organized reception area. - Provide accurate wait time estimates to guests. - Communicate effectively with guests, answering inquiries and addressing concerns. - Collaborate with the wait staff and kitchen team to ensure smooth operations. - Maintain knowledge of the restaurant layout, menu, and specials. - Handle guest feedback and escalate issues as needed. - Uphold cleanliness and organization standards in the reception area. €2,000 About you : - Previous experience as a hostess or in a customer service role. - Professional appearance and manner. - English fluency. - Excellent communication and interpersonal skills. - Ability to multitask and remain calm under pressure. - Strong organizational and problem-solving skills. - Flexibility to work evenings, weekends, and holidays as required. - Knowledge of reservation systems is a plus. Language required: English. Arabic is a plus.
We are looking for Segway and eBike Guides to complete our team for the season. English and Spanish is a must, a third language (German, French, Italian, Dutch, etc) is highly valued. Working hours are flexible and can be self determined, however availability on weekends is highly encouraged. We are looking forward to your application!
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh and Marbella. We are incredibly excited to be opening COYA Barcelona in 2023, bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting for BARBACKS for the season (CONTRACT FIJO DISCONTINUO) The ideal candidate for this Barback role will have: • A minimum of 1 year experience in high-end hospitality venue in a Barback position, experience in a lifestyle venue would be preferable. • Ambitious and willing to grow in the company. • Strong cocktails and spirits knowledge; mixology and flair bartending would be an advantage. • Excellent communication skills. Must have high level of both spoken and written English and Spanish. • Ability to work under pressure and flexible to work on Late shifts. • An ability to work as a team with a positive work ethic. • Excellent customer service, passion for hospitality and great interpersonal skills. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh and Marbella. We are incredibly excited to be opening COYA Barcelona in 2023, bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting for AYUDANTES/AS DE COCINA (COMMIS CHEF) for the season (CONTRATO FIJO DISCONTINUO) The ideal candidate for these Chefs positions will have: • Previous culinary experience in a high-end venue. • Fundamental knowledge of South American and Japanese cuisine. • A passion for hospitality and customer service. • Must have high level of both spoken and written Spanish. • Ability to maintain high standards of food hygiene. • Must be friendly and attentive. We treat our employees as family, so we offer excellent benefits. We provide: • Competitive salary. • On-going training program and interactive induction. • Family meals. • Uniforms. • Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh and Marbella. We are incredibly excited to be opening COYA Barcelona in 2023, bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting for Waiter/Waitress. The ideal candidate for this Waiter/Waitress position will have: • A minimum of 1 year waiting experience in a fast paced, high-end hospitality venue, preferably with seasonal experience. • Fundamental knowledge of spirits and wines. • Excellent customer service, passion for hospitality and great interpersonal skills. • The ability to work as a team with a positive work ethic. • A friendly, pro-active with a can-do attitude. • Keen interest to develop their knowledge and progress. • Excellent communication skills. Must have high level of both spoken and written English and Spanish. • Ability to work under pressure and flexible to work late shifts We treat our employees as family, so we offer excellent benefits. We provide: • Competitive salary. • On-going training program and interactive induction. • Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. • Opportunities to transfer overseas. • Family meals at the start of your shift • A fun workplace • Great discounts at some of best restaurants • Reward programs recognizing employee longevity. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.
Job Responsibilities: Creating, planning, and developing an exciting, seasonal menu that reflects our café's personality and ethos, focusing on sandwiches, fast food, and a variety of cold beverages including lemonades. Incorporating local flavors, ingredients, and cooking methods in the menu, aiming to capture the rich culinary heritage of Barcelona. Overseeing the food and beverage production process, ensuring high-quality and consistent outputs. Testing and tweaking recipes as needed to meet customer preferences and dietary restrictions. Keeping up-to-date with the latest food and beverage trends, particularly in the fast-food and beverage industry. Collaborating with suppliers to source the best quality ingredients. Training kitchen staff and baristas on new menu items, ensuring they understand the recipes and preparation methods. Working with the management team to determine pricing and cost-effectiveness of menu items. Ensuring compliance with food hygiene and health and safety regulations. Qualifications: Proven experience as a Chef, Barista, or relevant role in the food and beverage industry. Exceptional culinary skills with a specific focus on sandwiches and fast food. Proficient knowledge of beverages and mixology, particularly in the creation of cold drinks and lemonades. Understanding of food costs and budgeting. Ability to innovate and present creative menu ideas. Familiarity with local food suppliers and seasonal ingredients. Excellent communication and leadership skills. Ability to thrive in a fast-paced environment. Fluency in English and Spanish, Catalan would be a plus. Food Hygiene and Safety certification will be advantageous. If you are a food lover and have a knack for creating delightful food and drink experiences, this is the perfect job for you. We look forward to seeing your culinary creativity shine in our café's menu.
We're looking for a receptionist for our night shift who is a travel lover, outgoing, friendly and responsible to work in a hostel located in the center of the city, who has experience in similar positions. Requirements: - Availability night shift (40 hours) - Be authorized to work in Spain. - Like the backpackers environment. - Speak English. - Expectable, management of hotel software. If you qualify, we look forward to receiving your CV!!
We're looking for a receptionist who is a travel lover, outgoing, friendly and responsible to work in a hostel located in the center of the city, who has experience in similar positions. Requirements: - Availability rotating shifts (40 hours) - Be authorized to work in Spain. - Like the backpackers environment. - Speak English. - Expectable, management of hotel software. If you qualify, we look forward to receiving your CV!!
Do you have a passion for the travel and tourism industry? You can have an impact on making travelers´ journeys a success! Your responsibilities and impact as a Travel Agent will be: Booking management (altering, canceling or creating new reservations) Assisting clients via inbound calls in the after-sales process by answering inquiries regarding reservations and attending potential requests Managing the reservations back-office (ticket issuing, modification and cancellation of reservations) Replying to emails and messages from customers all over the world in English and native lang. Most importantly, always ensure a high level of customer service. Regular involvement with company events, team meetings and projects. Supporting your teammates and colleagues with peer-to-peer learning and constructive feedback to encourage a positive working environment. Skills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspects of the job. A native level of Norwegian and a good level of English Enthusiasm about traveling and tourism industry Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelona for an international career and life experience Having a valid Spanish work permit / EU citizenship (required). What’s in it for you? Competitive salary Incentive plan regarding project KPIs achievement A full-time contract of 39hrs/week Rotative shifts between 7 AM - 8 P Health Insurance discount Two weekends per month off Modern office space close to Glories shopping mall (Westfield) Free Coffee every day and Free fruit on Fridays.
About the role: Your goal will be to support the Customer Success Team in their daily interactions with our partners as to ensure high level of engagement and satisfaction. You will report and work closely with the Lead Customer Success Onboarding & Performance Manager. Responsibilities divided into 3 main areas: Internal CS support: - Account & Database enrichment on our CRM (Salesforce): using LinkedIn, phone calls etc., - Ensure quality and accuracy of specific Job Offers - Quality assurance of our Hosco’s profiles - Support the job offers’ performance by pursuing the relevant marketing action: boosting or pushing offers on other channels - Build reports to understand the partner’s performance - Support the CS team with “ad hoc” projects as to improve the customer satisfaction Proactive/Client Facing: - Call/Meeting Scheduling for the Onboarding & Performance Team Reactive Client Facing: - Be the person in charge of the Customer Support International office with colleagues from all over the world Flexible working hours Flexible public holiday calendar Fun and ambitious working environment Plenty of opportunity for learning and develop your career Flexible working from home policy and a brand-new office in central Barcelona Department: Account Management Requirements: - Can commit to an internship of 6 months, ideally full time (39 hours per week) - You had some client call experience and are not afraid to pick up the phone - You are naturally curious and a strong willingness to learn - You are a great communicator and enjoy working in teams - You are organized and reliable - You have a high level of English (spoken and written) and another EU language (French/Italian a big plus or Spanish) - You are currently studying in a university/online course that can provide you with an internship agreement If you get excited when reading the description of the role and feel you could be a great fit, we would love to talk to you!
About the role: Your ultimate goal as Brand Ambassador and Customer Success - Education Intern will be to contribute to the overall strategy to grow awareness, engagement and retention with Hosco from schools, students and alumni. You will assist Career/Education Relations Managers and Executive in their day to day efforts on their respective markets and work closely with Hosco’s marketing, brand and product divisions. More specifically, your role will encompass the following responsibilities, reporting to Lauranna Gardey, Senior Education Relations Manager: School Relations (60%) You will contribute to: - Setup of all new partners on Hosco and Salesforce - Management of all incoming support requests, through all channels (intercom, calls or emails) - Consolidation of all product and salesforce requests and ideas and management of relation with - - Product and Commercial Operations’ teams - Assist in onboarding of new partners and their respective teams assigned to you, ensuring both optimal usage of the platform features and member’ registration/usage - Delivery of task-related emails to boost usage, adoption and advocacy of specific partners assigned to you - Set-up of ad-hoc check-in calls, meetings or emails to foster usage, adoption and advocacy of specific partners assigned to you - Delivery of ad-hauc projects aiming at supporting the Education relations team and partners Brand Ambassador support (40%) You will contribute to: - Delivery of offline community engagement initiatives involving education and industry partners as well as professionals. These may include the localization of global Hosco content or events’ initiatives to specific regions (localizing content, looking for participants, setting up of the initiatives, etc.) - Identification of key events, fairs and associations relevant for Hosco to strengthen brand awareness as the local dominant go-to-brand for hospitality HR related matters. Secure attendance, speaking opportunities, sponsoring.
We’re seeking young talent like you to join our outstanding team. Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Barcelona. Date: 14th and 15th of June Location: Barcelona (exact location will be revealed to selected candidates only) WHAT YOU’LL DO • You will greatly contribute to the processes and activities that create and promote the hotel's culture, values and bring the Company Philosophy “We Care” to life, ensuring our employees and guests receive nothing but the best experience. • You will be responsible for greeting guests as they arrive for their stay, making them feel at home, to ensure our guests receive nothing but the best experience • You’ll also assist guests during their stay, helping with luggage, providing transport around the city, and communicate your expert knowledge on the hotel facilities and local area. • You will support the other luggage porters and doorman and drivers to make sure the guest experience is flawless. • You will show flexibility working during the day and during the night shift depending on operational needs in order to provide seamless service to our guests. WHAT YOU’LL BRING: • You’ll bring your unique personality and passion to the role and the team. • You have a talent for greeting guests and building relationships with them • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service and business ethic. • You will be excellent presented at all times WHAT YOU’LL GET : • Competitive Salary Package • World-class Development Opportunities • Complimentary stays with breakfast included in our sister hotels. Stay up to twice a year at each hotel! • Private Medical Insurance • Life Insurance • Company provided transportation to and from work.
We’re seeking young talent like you to join our outstanding team. Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Barcelona. Date: 14th and 15th of June Location: Barcelona (exact location will be revealed to selected candidates only) WHAT YOU’LL DO • You will take an integral part of the day-to-day operations of the restaurant to ensure our guests receive nothing but the best experience. • You will be in charge of leading the team of hostesses, managing and maximizing reservations, liaising with regular guests and ensuring immaculate personal presentation of the team. • You will also be in charge of warmly greeting our guests, escorting them to their tables, farewelling at the end, responding to guest enquiries by email or telephone, by being well versed and holding a strong knowledge of the offerings in the outlet, you are able to convert enquiries into reservations which will assist in the outlet achieving their targets. • You will also be in charge of ensuring the rest of the team is aware of upcoming reservations, special events and guest chefs/bartenders ensuring their knowledge is second to none, and they are able to assist our guests in the best possible way and help with cross selling other outlets. WHAT YOU’LL BRING: • You’ll bring your unique personality and passion to the role and the team with your can-do spirit and a positive attitude at all times. • You have a talent for delighting guests by leading a team of passionate individuals and striving for excellence. • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service WHAT YOU’LL GET : • Competitive Salary Package • World-class Development Opportunities • Complimentary stays with breakfast included in our sister hotels. Stay up to twice a year at each hotel! • Private Medical Insurance • Life Insurance • Company provided transportation to and from work.
We’re seeking young talent like you to join our outstanding team. Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Barcelona. Date: 14th and 15th of June Location: Barcelona (exact location will be revealed to selected candidates only) WHAT YOU’LL DO • You are responsible to provide professional and personalized service to ensure our guests receive nothing but the best experience. • You should be knowledgeable of in-suite services, technology and amenities, hotel services and city-wide activities. • You will ensure the allocated guest rooms are ready on time and all special requests have been prepared. Work with other operating departments, notably front office, and Food & Beverage, to manage VIP guests/customers' requests. • Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure. Act as a point of contact for the guest during their stay, assisting with any arrangements or requests of the guest. • You will be responsible for packing, unpacking, serving Food & Beverage requirements in the room and liaising with other departments to have seamless access and service to the suite/rooms. WHAT YOU’LL BRING: • You have a talent for problem-solving, attention to detail and the ability to quickly adapt to a constantly changing environment. • As a detail orientated and hands on Team Player with strong interpersonal skills, you will be able to interact with all departments to ensure a cohesive working environment and to get things done. • You will be knowledgeable of PMS, payroll and purchasing systems and be computer literate. WHAT YOU’LL GET : • Competitive Salary Package • World-class Development Opportunities • Complimentary stays with breakfast included in our sister hotels. Stay up to twice a year at each hotel! • Private Medical Insurance • Life Insurance • Company provided transportation to and from work.
We’re seeking young talent like you to join our outstanding team. Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Barcelona. Date: 14th and 15th of June Location: Barcelona (exact location will be revealed to selected candidates only) WHAT YOU’LL DO: You will be responsible for the day to day operations of the bar to ensure our guests receive nothing but the best experience. • Cocktails are your passion, you will assist with creating and maintaining the beverage menus our hotel will offer, exceeding our guests expectations every time. • You will also be in charge of training and mentoring the entire restaurant team with a focus on cocktails, ensuring their knowledge is second to none and they are able to assist our guests in the best possible way. • You are aware of the latest trends and continuously innovate to ensure our offering remains at the very top of what is being offered around the world. WHAT YOU’LL BRING: • You have a talent for delighting guests by leading a team of passionate individuals and striving for excellence. • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. • As a detail orientated and hands-on team player with strong interpersonal skills, you will thrive on mentoring high potential team members to achieve better results and celebrate success within the team. You will have a relevant professional certification or hotel school diploma and bring a wealth of past experience working for luxury hotels and restaurants. WHAT YOU’LL GET : • Competitive Salary Package • World-class Development Opportunities • Complimentary stays with breakfast included in our sister hotels. Stay up to twice a year at each hotel! • Private Medical Insurance • Life Insurance • Company provided transportation to and from work.
We’re seeking young talent like you to join our outstanding team. Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Barcelona. Date: 14th and 15th of June Location: Barcelona (exact location will be revealed to selected candidates only) WHAT YOU’LL DO • You will be responsible for spearheading the day to day operations of the restaurant to ensure our guests receive nothing but the best experience. • You’ll also be jointly responsible for hiring, mentoring and developing the team by implementing a cohesive training and development program within the department. • You are in charge or monitoring revenue targets and ensuring these are achieved and exceeded, simultaneously all costs are controlled within pre-set budgets including beverage cost, payroll and other expenses. • By holding a daily team briefing pre-service, you ensure the full team is well informed of the daily happenings around the hotel as well as the upcoming service. WHAT YOU’LL BRING: • You have a talent for delighting guests by leading a team of passionate individuals and striving for excellence. • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. • As a detail orientated and hands-on team player with strong interpersonal skills, you will thrive on mentoring high potential team members to achieve better results and celebrate success within the team. You will have a relevant professional certification or hotel school diploma and bring a wealth of past experience working for luxury hotels and restaurants. WHAT YOU’LL GET : • Competitive Salary Package • World-class Development Opportunities • Complimentary stays with breakfast included in our sister hotels. Stay up to twice a year at each hotel! • Private Medical Insurance • Life Insurance • Company provided transportation to and from work.
About the job : Hosco - making hospitality an exciting journey! Hosco is seeking a motivated Marketing Intern based in Barcelona, Spain! As a Marketing Intern, you will work closely with our marketing department to support the planning, execution, and analysis of marketing campaigns and initiatives. This is an excellent opportunity to gain hands-on experience in the hospitality industry and develop your marketing skills. A unique chance to join one of the most exciting startups in Europe disrupting the recruiting space in one of the fastest growing industries. About Hosco – making hospitality an exciting journey! Hosco is the world's leading hospitality network bringing together the industry's top players and the best hospitality talents into one place. Do you want to take ownership of your future? And do you share Hosco’s values? Then read on to see exactly how you could help to make hospitality an exciting journey for our audiences! You and Your Role Our goal at Hosco is to make hospitality an exciting journey for everyone, from our clients, to our members and for ourselves! As a Marketing Intern you would be part of the Growth Team and have the opportunity to learn from a group of great professionals by having the following main responsibilities: - Assist the Growth Marketing team in the day to day activities to increase overall productivity: planning, execution, and analysis of marketing campaigns across multiple channels, including email, social media, and paid advertising - Conduct research and analyze data to inform on competitor marketing strategies and campaigns, updates & market trends - Manage customer support channels and solve inquiries from our members - Troubleshoot texts, phrases, keywords - Bring fresh marketing ideas to the Growth Team This internship is for 6 months, and requires a signed agreement with your University/similar.
We’re seeking young talent like you to join our outstanding team. Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Barcelona. Date: 14th and 15th of June Location: Barcelona (exact location will be revealed to selected candidates only) WHAT YOU’LL DO • Acts as an air traffic controller for all incoming guest requests and cases. Proactively manages all administrative and technical requirements to ensure seamless guest experience. • Your will be responsible for answering external and internal calls to the standard laid down and to connect to the relevant parties during their day. This will include accurately maintaining departmental systems, procedures, and logbooks, responding to emergency procedures and accurately taking, recording and delivering guest wake-up calls, all to ensure our guests receives nothing but the best experience. • Sometimes our guests have special requests involving taking messages, printing and setting up Fax machine lines and help on special occasions. Most of these requests are fulfilled by our Guest Telephone Operators. WHAT YOU’LL BRING: • Customer service drive with outstanding communication and active listening skills. Excellent problem-solving and multitasking skills. Relationship driven. Excellent knowledge of the use of technology. • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service and business ethic. • You will have a relevant professional qualifications or hotel school diploma and bring wealth of past experience working in similar capacity for luxury hotels for at least 2-3 years. WHAT YOU’LL GET : • Competitive Salary Package • World-class Development Opportunities • Complimentary stays with breakfast included in our sister hotels. Stay up to twice a year at each hotel! • Private Medical Insurance • Life Insurance • Company provided transportation to and from work.
We’re seeking young talent like you to join our outstanding team. Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Barcelona. Date: 14th and 15th of June Location: Barcelona (exact location will be revealed to selected candidates only) WHAT YOU’LL DO • You will be responsible for supporting the Concierge Team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as driving key hotel projects in support of our strategic priorities and business goals. • You will act as the point of reference for guests who need assistance or information and attend their wishes and requirements outside hotels like arranging dining reservations, events, excursions, transportation etc. upon request from hotels and local residents • You will build knowledge, relationships and partnerships with local community and businesses that can add value and enhance guests’ stay. WHAT YOU’LL BRING: • Customer service drive with outstanding communication and active listening skills. Excellent problem-solving and multitasking skills. Relationship driven. Excellent knowledge of the use of technology. • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service and business ethic. • You will have a relevant professional qualification or hotel school diploma and bring a wealth of past experience working in similar capacity for luxury hotels for at least 2-3 years. Proven previous experience as Concierge or relevant role in customer service is an advantage. WHAT YOU’LL GET : • Competitive Salary Package • World-class Development Opportunities • Complimentary stays with breakfast included in our sister hotels. Stay up to twice a year at each hotel! • Private Medical Insurance • Life Insurance • Company provided transportation to and from work.
We’re seeking young talent like you to join our outstanding team. Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Barcelona. Date: 14th and 15th of June Location: Barcelona (exact location will be revealed to selected candidates only) WHAT YOU’LL DO • You will create real connections and meaningful relationships by utilizing collective intelligence from all sources. • Our Front Office Agent are responsible for acting as a hotel ambassador during their day. This will include showing guest’s round during their check in process and conducting daily duties in an efficient and timely manner, such as upselling and checking that reservations instructions are being followed, all to ensure our guests receives nothing but the best experience. • Sometimes our guests have special requests involving and even special occasions. Most of these requests are fulfilled by our Front Desk Agent. WHAT YOU’LL BRING: • High empathy. Resilient. Guest centricity. Confident. Well spoken. Manage multiple relationships and tasks. Spirit of generosity. Passionate for the brand. Problem solver, quick on their feet. Curious and culturally aware. Proactively seek to connect. Goes above and beyond. • Communication is what keeps our departments running perfectly. Our Front Desk Agent must communicate with other departments and extended hotel team in order to ensure the alignment remains. • You will have previous experience in Front Desk, Guest Relations is preferred. High level of English and local hotel language, additional languages are an advantage. Working knowledge of Microsoft Dynamics, Opera, HotSOS, Spa Soft. WHAT YOU’LL GET : • Competitive Salary Package • World-class Development Opportunities • Complimentary stays with breakfast included in our sister hotels. Stay up to twice a year at each hotel! • Private Medical Insurance • Life Insurance • Company provided transportation to and from work.
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