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ppbKey Requirements: /b Fluent English, travel industry experience, and customer-facing experience /ppMogu is a vertical SaaS platform for travel agencies that is revolutionizing how agents manage proposals, bookings, and payments. We specialize in group and tailor-made travel, a market that continues to grow year after year. /ppAfter closing a €2.2M funding round, we are ready to scale the product and grow from our current 500 agencies to more than 2,000 by 2027. /ppAgency-organized trips are often better and not more expensive. At Mogu, we believe in their value and partner with agencies to help them reach travelers more effectively and deliver unique experiences. There are more than 540,000 travel agencies worldwide, and that number grows by 3% every year. Our goal is to reach tens of thousands of agencies and improve the travel experiences of millions of travelers. /ph3About the Role /h3pWe are looking for a Customer Success Specialist with a strong service mindset and a passion for building close relationships with customers. This role is key to ensuring that our travel agency clients get the most out of Mogu from day one. /ppWe are looking for someone who can combine the best of both worlds: using tools and automation to be efficient while maintaining the human touch when it truly matters. Someone who knows when a customer needs a phone call, a personalized video, or even an in-person visit, and when a well-crafted asynchronous response is enough. /ppYou will be part of the Post-Sales team, working closely with the rest of the team to support customers throughout their entire lifecycle: onboarding, training, support, proactive account management, and renewals. /ppWe already have more than 1,100 active users who spend an average of 1 hour and 30 minutes per day on the platform. Thanks to Amplitude, we have excellent product usage metrics that allow us to make data-driven decisions and anticipate issues before they arise. /ppWe work with HubSpot and Intercom, where we have integrated an AI assistant that helped us cut ticket response times in half in 2025. We believe in a hybrid model: using technology to eliminate repetitive manual work while reserving human interaction for moments where it truly adds value. /pullibBuild trusted relationships /b with your assigned customers. /liliKnow when a phone call, video call, or personalized video makes a difference, and when it is not necessary. /lilibVisit customers in person /b when the situation requires it. /liliImprove and train Intercom's AI assistant so it can resolve more cases autonomously. /liliSupport new customers through bonboarding and activation /b on the platform. /liliConduct bproactive account management /b, identifying risk signals before they escalate. /liliResolve functional issues quickly, clearly, and with empathy. /liliGather customer feedback and share it with the Product and Engineering teams. /liliContribute to improving documentation and help resources. /liliLeverage bdata (Amplitude) /b to understand usage patterns and prioritize actions. /lilib2+ years of experience /b in customer support, customer service, or customer success. /liliPrevious experience in bSaaS or technology companies /b (required). /lilibExcellent written and verbal communication skills. /b /lilibEnjoy working with customers /b and know when direct interaction is needed. /liliInterest in technology and automation: you see AI as an ally, not a threat. /liliNatural empathy and the ability to connect with people from diverse backgrounds. /liliProactive mindset: you don't wait to be told what to do—you anticipate needs. /liliComfortable using support tools such as Intercom, Zendesk, or similar platforms. /lilibWillingness to travel occasionally /b to visit customers. /liliExperience in the btravel industry /b is a plus. /li /ulh3What We Offer /h3ulliWork model: Remote or hybrid (offices in Seville and Madrid). /liliVacation: 23 working days per year (including your birthday off). /liliFlexible compensation through Cobee: childcare, meals, healthcare, transportation, and training. /liliAccess to top-tier investors and mentors. /liliAnalytical tools and resources to make data-driven decisions. /liliA meaningful challenge with direct impact and the freedom to make decisions. /li /ulh3The Team /h3pAlberto Asuero (CEO, MOGU). Engineer with more than 15 years of experience. Former CTO of CARTO and former Co-CEO of Geographica, which was acquired by CARTO with 45 employees. He has directly managed more than 200 engineers across 14 countries over the last 5 years. He helped CARTO transition to a cloud-native architecture capable of handling massive datasets using Google BigQuery, AWS, Snowflake, Databricks, and more. He also served on the Steering Committee of vis.gl for two years, one of the largest open-source map visualization libraries within the Linux Foundation ecosystem, with over 700,000 downloads in the last month. /ppSara Hernández (Co-founder, MOGU). Young, energetic, and highly driven. She has spent the last 4 years working on technology projects and consistently delivering results. At 27, she has worked in Chicago and New York, coordinated events with more than 3,000 attendees, and led teams of over 10 people. Her strengths include digital marketing from her experience in performance marketing at The Power MBA, product management (Scrum and Agile methodologies), and above all, making things happen. /ppHéctor García (Co-founder). Technology entrepreneur and investor. He founded Geographica in 2004 and served as CEO, leading it into the Top 100 Geospatial Companies until it was acquired by CARTO in 2019. He has led and sold more than 100 technology projects to clients including 14 IBEX 35 companies, listed French companies, and businesses across the United States, Switzerland, and beyond. /ph3Our Investors /h3pAt MOGU, we value partnerships with highly technical and approachable investors—people we can have meaningful conversations with, learn from, and seek advice from. These are our investment funds: /ppb4Founders Capital /b /ppA technology-focused venture capital fund that has invested in more than 65 companies since 2017, including bHolded /b (acquired by Visma Group), bFlanks /b, bSecuritize /b, bTHN /b, and bEmbat /b. Led by ecosystem leaders such as bJesús Monleón /b (SeedRocket), bMarek Fodor /b (Atrápalo), bMarc Badosa /b (Caixa Capital Risc), and bJavier Pérez-Tenessa /b (eDreams). /ppA fund focused on driving digital transformation across industries, managing more than €50 million in investments. Its portfolio includes companies such as bLingokids /b, bGenially /b, and bUnnax /b. Led by bFernando Castiñeiras /b and bJuan Filiberto Martínez /b. /ppbBynd Venture Capital /b /ppThrough its Fund III, Bynd Venture Capital invests in startups born in the Iberian Peninsula with a global vision. It currently has more than 35 portfolio companies, including bImpress /b, bUkio /b, and bReveni /b. /ppIn addition to these funds, we are supported by individual investors (Business Angels) known for their technical expertise and hands-on involvement: /ppThis network of investors provides not only the financial resources required for growth, but also the technical expertise and strategic guidance that help drive our mission forward. /p /p #J-18808-Ljbffr

Data Science & ML Tech Lead Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura. Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation. For more information, please visit ’re looking for a Data Science & ML Engineering Tech Lead for our cross‑functional team of Data Scientists, Machine Learning Engineers, and Software Engineers behind Solera’s Visual Intelligence (VI) technology, a computer vision‑based damage detection solution for vehicles. This role will report to our Data Science and Machine Learning Manager. What you’ll do • Report to the Data Science and ML Engineering Manager., • Play a crucial role in the success of VI and the products built on top of it., • Provide technical leadership to the team and drive the delivery of value together with the team through the team’s initiatives., • Align the team’s efforts with business goals by turning market opportunities into potent roadmaps, measurable milestones and efficient delivery plans for the team., • Take full ownership of the team’s success by optimizing the team’s productivity, quality of output, and value creation through continuous improvements of practices, processes, structures, and tools., • Architect scalable data/ML systems to train and serve models across hundreds of millions of images and records., • Help shape our tech stack:, • Python; PyTorch, TensorFlow, • GCP: BigQuery, Dataflow, Vertex AI, GKE, Cloud Run, Cloud Deploy, • Docker, Kubernetes, • FastAPI, Streamlit, Grafana, • GitHub Actions How we work • Monorepo with a strong build system, CI/CD, and code quality practices., • GCP as the main data storage and computing platform., • High autonomy and ownership; freedom to choose the best tool for the job., • We are an international team, distributed across time zones. What we’re looking for • Expert understanding of state‑of‑the‑art Deep Learning and Computer Vision concepts and techniques., • Proven ability to lead the efficient, continuous creation and delivery of value through DL/CV‑based solutions., • Solid understanding and experience in other areas of Machine Learning, including tree‑based models and LLMs., • Expertise with large‑scale datasets and distributed processing in the cloud., • Strong software engineering fundamentals with a proven ability to promote through mentorship and coaching., • Proven ability to balance short‑term value delivery with growth and future/continued success., • Strong ability and desire to foster a culture of transparency, fairness, inclusion, and growth., • Structured problem solving, critical thinking, and scientific rigor‑oriented mindset., • Ability to lead by example, especially with regards to communication, structured problem solving, critical/system thinking, as well as ownership and growth mindset. xqbhyrx, • Proficiency in the English language with the capacity to efficiently and effectively communicate about complex concepts and problems both via sync (e.g. video calls) and async (e.g. writing) channels. #J-18808-Ljbffr

Digital Ride is seeking a talented video editor to produce weekly ads for our multi million dollar ecommerce brands. You will work remotely from anywhere and join a fast-paced, collaborative team focused on a top 1% ecommerce video editing standard.