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  • Customer Relations Agent - Preferible sepa hablar catalán fluido
    Customer Relations Agent - Preferible sepa hablar catalán fluido
    2 days ago
    Full-time
    L'Eixample, Barcelona

    About the job DESCRIPCIÓN DEL PUESTO Este departamento está dedicado a mejorar la experiencia de nuestros huéspedes desde el primer contacto. Como Customer Relations Agent (Telefonista), serás la primera voz y la cara amigable que nuestros huéspedes encuentren al contactar con nosotros. Serás responsable de proporcionar un servicio excepcional a través de la atención telefónica, asegurando que cada llamada se maneje con profesionalismo, cortesía y eficiencia. Tu capacidad para comunicarte de manera clara y comprensible en varios idiomas será crucial, ya que trabajamos en un entorno internacional. Además de gestionar las llamadas entrantes y salientes, tendrás la oportunidad de ser un punto de contacto clave para nuestros huéspedes, brindando información sobre nuestras instalaciones, servicios y actividades locales. Tu actitud proactiva y tu disposición para ir más allá para satisfacer las necesidades de nuestros clientes marcarán la diferencia en su experiencia con nosotros. Si tienes pasión por el servicio al cliente, habilidades comunicativas excepcionales y un espíritu colaborativo, ¡nos encantaría conocerte y que formes parte de nuestro equipo! FUNCIONES Y RESPONSABILIDADES • Gestión de la centralita telefónica del hotel., • Gestión de las llamadas internas y externas., • Anexo entre los departamentos de Alojamiento y Restauración., • Cumplimiento de los Estándares de LQA (Leading Hotels of the World) y Forbes, • Maximizar las ventas del hotel, • Gestión de pedidos (Upselling), • Responder comentarios de los clientes, • Coordinación interdepartamental, • Apoyo al Director de F&B y Hotel Manager, • Gestión de prepagos COMPETENCIAS PERSONALES • Excelentes habilidades de Comunicación, • Comunicación empática, • Trato amable y servicial, • Paciente en la atención telefónica, • Proactividad y trabajo en equipo, • Ética y responsabilidad, • Asertividad, discreción y capacidad organizativa, • Enfoque a la calidad del servicio EXPERIENCIA / FORMACIÓN REQUERIDA PARA EL PUESTO • Experiencia en otras centralistas de hoteles de 5*GL, • Idiomas: Castellano y Catalán nivel C2, inglés nivel B2, se valorarán otros idiomas., • Usuario de Office, • Se valorará el conocimiento del programa de “Tesipro” (blanco) DOCUMENTACIÓN NECESARIA • DNI o NIE español, • Número de Seguro Social, • Número de cuenta bancaria española The company At El Palace Barcelona, ​​a luxury hotel in Barcelona with more than 100 years of history, we believe that talent is crucial to continue offering new and exclusive experiences to our guests while maintaining our high levels of service.

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  • B2C Sales Representative
    B2C Sales Representative
    6 days ago
    €1200–€3000 monthly
    Full-time
    L'Eixample, Barcelona

    Sharmax is an international motorsports company, delivering top-quality equipment for both land and water adventures. From enduro bikes, ATVs, and buggies to jet skis, boats, and outboard motors, we have something for every thrill-seeker. For over a decade, we’ve been redefining freedom and adventure for bold spirits worldwide. And we’re just getting started! Our mission is to give freedom to everyone and reconnect people with nature. Currently we are in search of goal oriented B2C Sales Executive to join our team, you will be responsible for driving sales and revenue growth by connecting with potential customers and persuading them to purchase products or services offered by the company. Key Responsibilities • Increasing sales in an assigned market by developing and maintaining relationships with partners and clients;, • Promptly respond to and qualify inbound leads generated through marketing campaigns, website inquiries, and referrals (Sharmax Marketing team will support you in lead generation process)., • Identifying potential customers through prospecting, following up on sales leads, scheduling and completing product sales and educational training, and maintaining relationships with existing partners;, • Conduct in-depth needs analysis during calls or online demos to present tailored product solutions.;, • Preparing and presenting sales proposals. Develop effective sales strategy. Execute effective communication with your network;, • Accurately log all activities, updates, and communications in the CRM system; Requirements: • Excellent written and verbal communication skills both in English and Spanish;, • Previous experience in a B2C sales role, preferably in a similar industry or product category;, • A genuine passion for helping customers and a dedication to providing exceptional service;, • Ability to negotiate effectively and close deals while maintaining positive customer relationships;, • Collaborative mindset with the ability to work effectively within a team environment and contribute to the overall success of the sales team and the company; Conditions: • Work from comfortable office / On-site;, • Schedule 5/2;, • Competitive salary plus %;, • Free training and support;

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  • 2º Maître - NH Collection Barcelona Gran Hotel Calderón
    2º Maître - NH Collection Barcelona Gran Hotel Calderón
    2 days ago
    Full-time
    Eixample, Barcelona

    About the job Como Segundo/a Maitre, apoyarás al Maitre en la dirección y organización de las actividades y servicios de un punto de venta de alimentos y bebidas del hotel en un esfuerzo continuo por mejorar la satisfacción de los huéspedes y los miembros del equipo y maximizar el rendimiento financiero de las áreas de responsabilidad. ¿Qué tendrás que hacer? Planificación y ejecución de las operaciones relacionadas con F&B en el hotel. Siendo ELEVEN y MICE su foco principal. Gestión integral de las operaciones de F&B dentro de las pautas presupuestadas y los estándares marcados por la compañía, en los diferents puntos de venta: Tablafina, Eleven Bcn Bar, Desayunos, MICE & Events y Room Service. Lidera y desarrolla positivamente un equipo de más de 10 pax. Coordinación interdepartamental y con el resto de los departamentos. Analizar semanalmente la evolución y previsión de cierre de food cost con los equipos de F&B de su hotel. Organizar y coordinar a todo el personal del departamento. Gestionar la calidad del área dando feedback a su equipo e implantando medidas correctivas o nuevos productos o servicios para la mejora de la percepción de nuestros clientes. Administración de personal: juntamente con el maître. Responsabilidad: Ser responsable de la planificación de su equipo, en línea con la demanda del negocio. Está dentro de su rol evitar conflictos. Esto requiere habilidades desarrolladas de resolución de problemas que permitan manejar eficazmente los conflictos de una manera que funcione tanto para el cliente como para el personal. Fomentar la creatividad: Ser creativo, compartir ideas, desarrollar e implementar nuestra estrategia de oferta en los diferentes puntos de venta de F&B del hotel. Formar y evaluar a todo el personal del Departamento. • Atender y estar pendiente personalmente de aquellas mesas que por su categoría o importancia lo precisan. Gestión de cajas: Gestiona los pagos y el flujo de caja. Así como invitaciones y tickets gratuitos. Hacer seguimiento de anulaciones según los parámetros acordados con MINOR. Supervisión: asistir a los eventos de mayor importancia y volumen del hotel y supervisar el servicio de los mismos. Controlar los inventarios de material y bebidas llevando el control de los stocks de los mismos. • Colaborar en la confección de cartas de comida y bebida, asesorando a la Dirección y proponiendo nuevas ideas para aumentar las ventas. Organizar junto con el Dpto. de Cocina opciones gastronómicas en cuanto a preferencia de los clientes y confección de nuevos servicios & productos. Analizar y gestionar los informes de SAP POS & TMS Atender las quejas y sugerencias de los clientes. Difundir las normas de calidad. Velar por el buen uso y funcionamiento de los procesos & procedimientos operativos de su departamento. Aseguramiento de implantación y cumplimiento de estándares • Colaborar en la realización de los presupuestos de su Dpto. Realizar seguimiento a los inventarios. Asistir a las reuniones programadas. Conocimientos y experiencia en Banquetes & Eventos (MICE). ¿Qué buscamos? Formación académica: Técnico Superior en Restauración/A&B Gastronomía, Diplomados en Turismo o Alimentos y Bebidas Experiencia demostrable en restaurante / hotel. Conocimientos en informática (Paquete Office) Preferiblemente conocimiento en SAP/TMS y POS Otros conocimientos deseables: Conocimientos en gestión de cualitativa & cuantitativa del Área de F&B Se valorará conocimientos en coctelería y enología. Inglés nivel medio alto. Gestión de equipos. ¿Por qué elegirnos? • Incorporación inmediata, • Jornada completa, • Integración en un equipo dinámico, • Reportará al F&B Manager, • Desarrollo profesional, • Acceso a la plataforma e-learning y GoFluent, • Tarifa especial para empleados, familiares y amigo., • Obtención de crédits como premio por fidelidad a la Compañía, que se pueden canjear en alojamiento y en algunos restaurantes, • Acceso a la plataforma club Cooperama. Minor Hotels Europe & Americas se compromete con el principio de igualdad de oportunidades y la no discriminación en la gestión de sus procesos de selección Department: F&B service The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

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  • LinkedIn Outreach and Growth Specialist
    LinkedIn Outreach and Growth Specialist
    13 days ago
    €2000 monthly
    Full-time
    Sant Martí, Barcelona

    Barcelona — Full On-Site Contractor Role — €2,000/month + KPI bonuses About SalesRun CPQ SalesRun CPQ is a US-based SaaS company helping manufacturing and industrial sales teams streamline and accelerate their quoting process. Our platform is used to simplify how proposals, pricing, and approvals flow across organizations, and we are now entering an exciting phase of scale and market expansion. As part of our growth, we are expanding our marketing team in Barcelona and looking for a LinkedIn Specialist who can support our go-to-market efforts across profile management, content creation, and paid campaigns. About the Role This role combines three key areas of LinkedIn performance marketing: Key Responsibilities LinkedIn Profile Operations Manage five active profiles with consistent posting and messaging Support founders and leadership with professional LinkedIn presence Execute outreach, engagement, and nurture flows Build targeted US/UK audiences using Sales Navigator and automation tools Maintain alignment with marketing and sales objectives Content Creation Write clear, compelling English-language posts, POVs, and scripts Develop carousels, short-form content, and thought leadership Convert internal insights and product knowledge into engaging material Maintain a consistent voice across profiles Deliver content that attracts and nurtures B2B decision-makers LinkedIn PPC / Paid Campaigns Launch and manage LinkedIn Ads campaigns Create ad copy and basic creative concepts Run A/B tests and optimize performance Monitor key metrics (CTR, CPL, lead quality) Provide weekly reporting and recommendations What We’re Looking For 1–3 years of experience with LinkedIn outreach, content, and paid campaigns Strong English writing skills (C1/C2), comfortable with US/UK tone Experience managing multiple LinkedIn profiles Hands-on knowledge of LinkedIn Ads Previous work with US or UK companies is a strong advantage Organized, proactive, and comfortable working in a fast-paced environment Able to work full-time on-site in Barcelona Able to start within two weeks of receiving an offer Compensation & Terms €2,000/month gross KPI-based bonuses Opportunity to work closely with founders and contribute directly to company growth Stable long-term role as part of our scaling phase

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  • Business Development Representative
    Business Development Representative
    1 month ago
    Full-time
    El Prat de Llobregat

    Location: Remote (Global Outreach Focus) Compensation: 100% Commission-Based | High % of First Deal (Uncapped Earning Potential) About the Role Oris Translations is a leading language service provider specializing in culturally-adapted translations, website localization, and digital marketing content for businesses expanding globally. We leverage cutting-edge AI and human expertise to offer premium quality at a highly competitive price. We are seeking a highly motivated, results-driven Commission-Only Sales Agent to identify and secure new B2B clients in the global market. This role is ideal for a sales professional who understands the value of localization and is ready to build a substantial income based purely on performance. This is a 100% commission-based opportunity—there is no fixed salary. Your financial success is entirely determined by your ability to close new business. What You Will Be Doing • Identify and actively prospect potential new clients, focusing on businesses involved in international marketing, e-commerce, and global digital initiatives., • Initiate contact with key decision-makers (e.g., Marketing Managers, Global Strategy Directors) to present Oris Translations' unique value proposition., • Focus sales efforts on our core services: Advertising & Marketing Localization, Website Localization, and other specialized B2B translation needs., • Manage the sales process from initial contact to securing the signed contract. What We Are Looking For • Proven success or strong aptitude for B2B sales in a commission-only environment., • Excellent cold-calling, pitching, and professional networking abilities., • Understanding of or experience in the Language Services, Localization, or Digital Marketing industries is a significant plus., • Self-starter attitude, highly organized, and capable of managing a large, remote sales pipeline. Commission Structure and Potential Our commission structure is designed to be highly rewarding, recognizing the value of securing long-term clients. Sales Type Commission Rate Details New Client First Project 20% - 25% Of the total initial project value. (Specific rate dependent on project size/margin) Residual Commission 5% Of all future projects from that client for the first 12 months. • Payment: Commissions are paid monthly upon client payment for the project., • Earning Potential: Your income is uncapped. With our competitive pricing and specialization, the potential for high-volume sales is significant. Why Partner With Oris Translations? • Competitive Edge: Our commitment to quality combined with competitive pricing offers you a strong selling point., • Total Flexibility: Work your own hours from anywhere in the world., • High Payout: We offer an attractive commission percentage to reward your direct results. How to Apply If you are a talented sales professional ready to capitalize on the booming global language services market in a commission-only structure, please submit your CV and a brief description of your sales strategy for targeting businesses needing localization. Please note: This is strictly a 100% commission-based sales role with no fixed salary.

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  • Management Executive Sales&Marketing - Perfumes - Internship
    Management Executive Sales&Marketing - Perfumes - Internship
    1 month ago
    Full-time
    L'Eixample, Barcelona

    Possible start date : December 2025, Min 2 months - maximum 6 months. Mandatory English speaking Spanish speaker welcome, French speaker welcome Are you ready? We are seeking a highly organized and proactive Executive Assistant specializing in Business Administration and Marketing to support the company owner. This pivotal internship requires an individual who can adeptly manage a variety of administrative, operational, and marketing functions to ensure the smooth running of our office in Barcelona. The successful candidate will be tasked with facilitating communication between various companies while also assisting in the development and implementation of marketing strategies. You have previous experience with Shopify only shop management. You will play a crucial role in coordinating schedules, organizing meetings, and preparing essential documents, thereby directly contributing to the efficiency and effectiveness of our executive operations. The ideal candidate will possess a blend of administrative acumen and operational marketing expertise, ensuring that all tasks are approached with a strategic mindset. The position demands a high level of professionalism, confidentiality, and the ability to prioritize multiple tasks in the perfumery environment. If you are a motivated individual who thrives in a dynamic setting and is eager to contribute to our organization’s success, able to work individually, we encourage you to apply for this rewarding opportunity. Responsibilities Manage calendars and scheduling. Prepare and edit correspondence, calls, reports, and presentations as needed. Management of communication with B2C, B2B customers. Coordinate and organize meetings, including logistics and materials preparation. Assist in the development and implementation of marketing campaigns Order management with the logistics center. Follow-up of various projects (new tools, marketing campaigns product launch...) Marketing related : Organization of events and participation in events, trade fairs. Assistance in the launch of new niche perfumes to perfumeries Online shop updates, good experience with Shopify Weekly administrative tasks Operational management, confidential data management. Requirements Bachelor's degree in Business Administration, On going studies, Marketing, or a related field. Proven experience as an Executive Assistant or in a similar administrative role. Availability Exceptional organizational skills and attention to detail. Strong communication skills, both verbal and written. Experience with Online store management / Shopify, other. Proficiency in Microsoft Office Suite, Excel, and other relevant software applications. Ability to maintain a high level of confidentiality and professionalism Autonomous, you have a good corporate culture You have good elocution. Good problem solving skills Good interpersonal attitude Rigorous and organized, you have good writing skills and you are responsive Self-taught knowledge of the brands of NICHES perfumes is an advantage

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  • Senior Graphic Designer (Social Media)
    Senior Graphic Designer (Social Media)
    1 month ago
    €30000–€35000 yearly
    Full-time
    Eixample, Barcelona

    Location: Barcelona Start date: January 2026 About Us We’re Dragons, a global creative agency working with bold brands to build cultural relevance, connection, and long-term impact through strategy-led creativity. We bridge digital and creative thinking, developing innovative work across skincare, healthcare, fashion, lifestyle, FMCG, and more. Our international teams in the US, Barcelona, Germany, and Benelux deliver results through smart strategy, sharp creativity, and meticulous execution. We are looking for a Senior Graphic Designer with a strong creative vision and deep expertise in visual storytelling for a premium global skincare brand. The ideal candidate combines aesthetic sensitivity with strategic thinking, bringing a refined, innovative, and modern design approach that elevates the brand across all digital touchpoints. Key Responsibilities • Lead the design and execution of social media campaigns, ensuring visual consistency, creativity, and alignment with brand guidelines., • Translate brand strategy and marketing objectives into compelling visual assets for digital platforms (Instagram, TikTok, paid media, website, etc.)., • Stay ahead of global design and social media trends, applying fresh ideas that resonate with premium skincare audiences., • Collaborate closely with creative, content, and marketing teams to ensure a cohesive brand experience across channels., • Maintain a high standard of visual excellence, pushing creative boundaries while staying true to the brand’s tone and values. Requirements • 5+ years of experience as a Graphic Designer, preferably within beauty, skincare, fashion, or premium lifestyle brands., • Strong portfolio demonstrating sophisticated, modern, and detail-oriented design work, especially for social media., • Deep understanding of global design trends, typography, composition, and visual storytelling., • Proven ability to create visuals that feel elevated, timeless, and relevant., • Advanced skills in Adobe Creative Suite., • Excellent communication and collaboration skills., • Knowledge of AI tools and applications in design is a strong plus. Languages • Spanish (mandatory), • English (mandatory), • Any other languages are a plus. What we offer • Competitive pay & perks, • Room to grow, • Creative powerhouse, • Global playground, • Cutting-edge tools, • Trend-driven culture, • Top-notch gear, • Flex Fridays At Dragons Group, we are dedicated to creating a workplace that values diversity, equity, and inclusion. We welcome candidates from all backgrounds and strive to build an environment where every individual feels empowered and respected.

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  • Ventas y Marketing
    Ventas y Marketing
    1 month ago
    €500–€600 monthly
    Full-time
    L'Eixample, Barcelona

    Descripción del puesto As a Intern Customer Success Manager (CSM) for the Spanish market, you will join a CSM Unit in charge of supporting our clients in the implementation of their ESG reputation programs. Reporting to a CSM Lead, in liaison with the Country Manager, your missions will be as follows: 🤝 Provide technical and functional support to clients in conducting their surveys: On-boarding of customers on the back-office Presentation of the different functionalities available to them Accompaniment in the parameterization of the survey and throughout the project Closing of the survey and accreditation 💡 Detect customer needs Identify and report to the Country Manager/Account Executive the customer needs in an up-sell logic (additional Saas products, post-survey support, training, …) 🎧 Participate and take responsibility in cross-functional projects aimed at improving the customer experience in using the platform Requisitos Currently in Master of business school or university, you are looking for your second part internship or graduation. A first experience in an HR or in a SAAS environment would be a plus. You have a real appetite for HR concepts (understanding the HR issues of our customers, employer branding, recruitment, etc.) and in project management. You are very rigorous in project management, educational and have excellent interpersonal skills. You have a sense of service. You are fluent in Spanish . Preferably, you have an excellent level of English and/or in Italian. You enjoy working in a team 🇪🇸 🇮🇹 For this role, experience in project management / customer service will be essential to be able to accompany your clients and to bring them on board in our ChooseMyCompany reputation universe. Your comfort with HRIS tools will be a plus. 📍Position based in our co-working in Barcelona ! 🔥 By joining our teams, we guarantee you: The opportunity to contribute to an Impact project, that of Improving the Relationship at Work for all . A rise in skills on a multitude of subjects in a challenging environment and in a fast growing company 💚 ChooseMyCompany is a company with a mission to improve the relationship at work. We believe in the richness of diversity and the way others think. We act in an inclusive way towards each and everyone in respect of differences, minorities and disability situations.

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