Contrata Personal

Bartender and Waiter / Waitress - Fifth Element

Personal de Bar

hace 5 horas•30 vistas

Job Description: Experienced Waiter

Location: London
Type: Full-time/Part-time

We are seeking an experienced and professional Waiter to join our esteemed Italian restaurant located in the vibrant area of Waterloo, London. The ideal candidate will be dedicated to providing an exceptional dining experience, with a strong focus on elegant service, customer satisfaction, and revenue growth.

Key Responsibilities:

Provide a warm, courteous, and polished service to all guests, ensuring that their dining experience is seamless and memorable. 
Accurately take and relay customer orders, ensuring all requests are understood and communicated clearly to the kitchen staff. 
Proactively suggest and upsell menu items, including daily specials, desserts, and premium beverages, to enhance the dining experience and increase sales. 
Prepare and serve a variety of beverages, including cocktails, wines, and specialty drinks, with a high level of precision and presentation. 
Maintain an in-depth knowledge of the menu, ingredients, and preparation methods to confidently answer any customer queries and make informed recommendations. 
Set tables with attention to detail, ensuring a sophisticated and inviting atmosphere. Regularly monitor tables to ensure they are clean, well-presented, and properly stocked throughout the service. 
Work closely with kitchen staff and fellow waiters to ensure smooth service operations, particularly during peak times. 
Address and resolve any customer complaints or concerns promptly and with professionalism, always striving to exceed guest expectations. 
Manage customer bills accurately, handle cash transactions, and operate the POS system with efficiency and integrity. 
Adhere to all health and safety regulations, ensuring that all hygiene standards are met consistently.

Requirements:

Previous experience as a waiter in a high-end or busy restaurant environment.
Strong communication skills with an emphasis on customer interaction and service.
A keen eye for detail and a passion for delivering high-quality service.
Ability to work under pressure while maintaining a composed and professional demeanour.
Flexibility to work evenings, weekends, and public holidays as required.
Knowledge of Italian cuisine and wine is highly desirable.

Benefits:

Competitive salary with opportunities for bonuses.
Staff meals provided during shifts.
A vibrant and supportive working environment.

If you are passionate about hospitality, possess a flair for customer service, and thrive in a dynamic restaurant setting, we would love to hear from you. Apply today to join our dedicated team and contribute to the success of our renowned Italian restaurant.