2nd line technical support jobs in United Kingdom

\n IdAM Engineer \n Location: London Contract Type: 12 Month Contract Working Arrangement: Fully On-site Role About the Role\n Guidant Global is supporting our client in recruiting a skilled IdAM Engineer to join a dedicated Identity and Access Management (IdAM) Live Services team. \n This role is critical in maintaining and monitoring key components of the organisation's identity infrastructure, ensuring high levels of availability, performance, and security. You will act as a subject matter expert across identity technologies, contributing to continuous service improvement and supporting a fast-paced, evolving IT environment. \n Alongside operational responsibilities, you will provide technical expertise to project delivery teams and work closely with external suppliers to ensure value is maximised across partnerships. This is an exciting opportunity to work within a highly secure and complex environment, supporting essential identity services that underpin organisational operations. Key Responsibilities\n \n \n\n • Provide support for Windows Active Directory Domain Services and associated security infrastructure\n, • Deliver 2nd and 3rd line support for Active Directory, Privileged Access Management, and IdAM solutions\n, • Respond to incidents and service requests, taking ownership through to resolution\n, • Perform proactive system monitoring and daily health checks to prevent service disruption\n, • Collaborate with support and project teams to implement changes and technical solutions\n, • Follow and adhere to corporate change management processes\n, • Maintain the integrity and security of identity management services in line with industry best practices\n, • Support disaster recovery testing and critical project activities, including work outside standard hours when required\n, • Engage with third-party suppliers to ensure effective service delivery and value\n\n \nEssential Skills & Experience\n \n \n\n • Minimum 3+ years' experience administering Windows Server environments (2008/2012/2016/2019)\n, • Experience supporting Active Directory Domain Services in enterprise environments\n, • Working knowledge of Linux system administration\n, • Experience with Two-Factor Authentication (RSA) and PKI/Certificate services\n, • Strong Scripting capability, particularly with PowerShell, including automation development\n, • Experience administering DNS and DHCP services\n, • Good understanding of network protocols and Firewall technologies\n, • Knowledge of system security principles and integration technologies\n, • Experience supporting disaster recovery planning and testing\n, • Familiarity with Microsoft Identity Manager (MIM)/Forefront Identity Manager (FIM)\n\n \nDesirable Skills\n \n \n\n • Experience working within secure or highly regulated environments\n, • Exposure to identity governance or access certification tools\n, • Knowledge of modern identity platforms and cloud-based identity services\n\n \nWho We're Looking For\n Someone who is: \n\n • A strong communicator with excellent written and verbal skills\n, • Able to work autonomously as well as collaboratively within a team\n, • Highly organised with the ability to manage workloads and meet deadlines\n, • Proactive and solution-focused in a fast-paced environment\n, • Committed to continuous improvement and service excellence\n\n \nWhy Join Through Guidant Global?\n We take a people-first approach to recruitment, supporting you at every stage of your journey. You'll have the opportunity to work on critical identity infrastructure within a collaborative and forward-thinking environment, gaining valuable experience in a highly specialised and in-demand area of IT. \n Guidant Global is acting as an Employment Business in relation to this vacancy.

A prestigious London-based international bank is looking for a Desktop Support Engineer to join their team in their offices in Canary Wharf on an on-going temporary contract. You will be assisting with 2nd and 3rd-line desk and technical support tasks as part of a dynamic and friendly team. This is a temporary position with an immediate start with an on-going temp contract. It is an excellent opportunity for candidates with proven desktop support experience within the banking and financial services industry to work for a multinational, professional and renowned bank. Your responsibilities will include, among others: Provide daily support for IT equipment and peripherals. Troubleshooting, rapid response, patching, software installations. Active Directory. Onboarding and offboarding of users. Asset management and permissions. About you: In order to succeed, the right applicant will have prior desktop support experience within the finance and banking industry, excellent organisational skills, high attention to detail, and familiarity with Windows environments. Spanish language fluency is a requirement for this position. Being part of this amazing company; you will gain valuable experience and allowing you to further develop your skillset in desktop support within the banking sector. Profile: Professional fluency in English and Spanish languages. Degree-level educated. Prior experience working in desktop support for a bank or financial institution. Able to start immediately. At least 3 years of practical experience with Windows desktop OS within investment banking, hedge fund, or similar financial services environment. To apply, please send your CV in English and in Word format to Alvaro. languagematters is acting as an employment business in relation to this vacancy

QAD Solution Engineer Rate: £550 - £595 per day (Inside IR35) Location: UK Remote Clearance Required: BPSS Nationality Requirement: UK National The Opportunity We're looking for an experienced QAD Solution Engineer to support the development, maintenance, and enhancement of a critical QAD ERP environment. This is a hands-on technical role where you'll develop and customise QAD solutions, maintain databases, support integrations with SAP, and provide 2nd/3rd line application support. Working closely with business and technical teams, you'll play a key role in ensuring the platform remains reliable, scalable, and aligned to business needs. Key Responsibilities Develop and customise QAD ERP applications using Progress 4GL/ABL . Maintain and support Progress OpenEdge and SQL databases. Support and troubleshoot integrations between QAD and SAP systems. Provide Level 2/3 support for application issues, defects, and data discrepancies. Write and optimise SQL queries, scripts, views, and reports. Support system testing, UAT activities, upgrades, and deployments. Produce and maintain technical documentation, specifications, and database schemas. Collaborate with business analysts, developers, and SAP teams to resolve technical and integration challenges. Essential Skills & Experience 3+ years' experience working with QAD ERP . Strong programming experience with Progress 4GL/ABL . Experience supporting Progress OpenEdge databases. Strong SQL development and database experience (Oracle, SQL Server, or similar). Experience troubleshooting and supporting ERP applications. Knowledge of QAD Manufacturing, Distribution, or Finance modules. Experience writing reports, queries, and data extracts. Strong analytical and problem-solving skills. Desirable Skills Experience integrating QAD with SAP . Knowledge of SAP integration methods including: IDocs RFCs APIs/Web Services Experience with reporting tools such as: Cyberquery QAD Browsers Excel-based reporting solutions Experience supporting ERP upgrades and deployment activities. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. TPBN1_UKTJ

This job is with Aristocrat, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. This role requires full-time presence at Aristocrat’s London office. It also supports an EMEA-wide remit and works closely with several teams. Reporting directly to the IT Service Delivery Manager, the successful candidate will deliver high-quality hands-on support across end-user services, infrastructure support, workplace technology, cloud services, endpoint management, meeting room technology, documentation, audit, and initiatives aimed at improving service quality. This is a true dual-role position suited to someone who is confident handling responsibilities involving both Service Desk and Infrastructure Support functions. The ideal applicant is encouraged to balance hands-on user support alongside broader technical duties. They will collaborate with IT teams across regions and globally to ensure local support matches global standards, processes, and service expectations. The role requires a strong customer-service approach, solid technical skills to fix issues, and attention to detail. It also needs the ability to work effectively with internal IT teams, external vendors, and business partners. Location and Regional Scope This role is 100% office-based and will be full-time from Aristocrat’s London location. Although London-based, the role will support EMEA-wide activities when needed. It will provide local hands-on assistance, technical input, and support for blocking issues. The role also involves documentation, audit support, and contributing to service improvements while collaborating with IT groups at regional and global scales. Key Responsibilities Service Desk and End-User Support • Provide 1st, 2nd, and where appropriate 3rd line technical support to Aristocrat users across office, remote, and hybrid working environments., • Respond to incidents and service requests via ServiceNow, video call/phone, email, remote support tools, and walk-up support channels., • Fix and resolve issues relating to Windows, macOS, Microsoft 365, mobile devices, printers, workplace technology, and meeting room environments, including video conferencing platforms, collaboration tools, room-based AV systems, conferencing bars, cameras, microphones, touch panels, and associated meeting room hardware., • Ensure tickets are correctly logged, prioritised, updated, and resolved in line with agreed service levels., • Take ownership of support issues that have been brought up, ensuring users are kept informed throughout the lifecycle of the ticket., • Support joiner, mover, and leaver processes, including device preparation, account access, equipment recovery, and onboarding support., • Provide support for VIP users and key business collaborators where required., • Maintain a professional, helpful, and customer-focused approach at all times, ensuring users receive a positive support experience through clear communication, ownership, empathy, and timely follow-up. Modern Workplace, Cloud & Infrastructure Support • Support and administer Microsoft Intune as a key priority, including device enrolment, compliance policies, configuration profiles, application deployment, endpoint security baselines, and device lifecycle management., • Support Microsoft Azure and related cloud services, including identity, access, security, infrastructure, and modern workplace services., • Support endpoint management on Windows, macOS, and mobile platforms, ensuring devices are secure, compliant, patched, and accurately configured., • Support Microsoft 365 services, including Teams, Exchange Online, SharePoint, OneDrive, and related collaboration tools., • Assist with infrastructure-related incidents, working with existing Infrastructure, Service Desk, and specialist teams to investigate, document, bring up, and resolve issues appropriately., • Collaborate with the broader Global Infrastructure group to assist with network fix activities, including TCP/IP, DNS, DHCP, VLANs, VPNs, wireless connectivity, switches, routers, and firewalls., • Collaborate alongside the Global Infrastructure group to support cloud-based services, migrations, integrations, and improvement activities, ensuring local requirements and EMEA considerations are clearly understood and represented., • Work alongside Infrastructure, Service Desk, and endpoint management teams to help maintain and improve device management processes, including imaging, deployment, device compliance, application packaging, software distribution, and endpoint configuration., • Assist with infrastructure maintenance activities, including endpoint updates, monitoring, backup checks, patching support, operational health checks, and follow-up actions., • Support disaster recovery and business continuity activities in collaboration with the worldwide infrastructure team, including documentation, testing, local validation, issue tracking, and improvement actions. Documentation, Audit and Knowledge Management • Assist with auditing the current IT environment, including hardware, software, endpoint configuration, support processes, infrastructure dependencies, asset records, and existing documentation., • Identify gaps in current documentation, processes, technical standards, and support information., • Build, update, and maintain clear user documentation, including support guides, process documents, endpoint build standards, infrastructure information, device configuration details, and knowledge base articles., • Contribute to the creation and improvement of internal KB articles to support faster resolution, improved information access, and reduced repeat blocking issues., • Ensure documentation remains accurate, accessible, and consistent with IT standards across regional and international levels., • Support improvements to asset tracking, device records, ticket quality, operational reporting, and audit readiness. Projects and Continuous Improvement • Participate in IT projects, office moves, technology refreshes, infrastructure upgrades, endpoint management improvements, and regional service improvement initiatives., • Support the rollout of new hardware, software, systems, and IT processes across Aristocrat locations., • Identify recurring issues and suggest improvements to reduce repeat incidents and improve the user experience., • Work closely alongside regional and global IT teams to guarantee support processes are consistent, scalable, and aligned with wider IT standards., • Contribute to improving IT service delivery, ticket quality, asset accuracy, documentation, and operational efficiency., • Support EMEA-wide initiatives as needed, offering local input, technical support, and hands-on assistance from the London office. Security, Compliance and Governance • Follow Aristocrat IT security policies, standards, and procedures., • Support access management processes, ensuring user permissions are appropriate, approved, and consistent with business requirements., • Assist with security-related tasks such as device compliance, patching, endpoint protection, phishing awareness, vulnerability remediation, and policy enforcement., • Ensure IT assets are supervised, managed, and maintained accurately throughout their lifecycle., • Support audit, compliance, and reporting requirements where required., • Contribute to maintaining a secure, documented, and well-managed IT environment across the London office and wider EMEA region. Skills and Experience Required • Previous experience working in a Service Desk, Desktop Support, Infrastructure Support, Modern Workplace, or similar IT support role., • Good experience in fixing issues across PC and Apple operating systems, Microsoft cloud services, handheld gadgets, conference room systems, and general business applications., • Solid practical experience with Microsoft Intune, encompassing endpoint enrollment, compliance policies, application deployment, configuration profiles, endpoint security, and device management., • Strong working knowledge of Microsoft Azure and cloud-based IT services., • Experience supporting Microsoft 365 technologies, such as Teams and Exchange Online, SharePoint, OneDrive, and associated teamwork solutions., • Good understanding of identity and access management, user permissions, security groups, conditional access concepts, and cloud-based access controls., • Good knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, wireless, switching, and firewall concepts., • Experience supporting laptops, desktops, mobile devices, printers, meeting rooms, AV equipment, and workplace technology., • Experience using ITSM tools such as ServiceNow or similar ticketing platforms., • Ability to build and maintain high-quality documentation, including help center content, support processes, technical guides, audit records, and operational procedures., • Experience reviewing, auditing, and documenting existing IT environments, processes, assets, and support standards., • Ability to manage and prioritise multiple tickets, tasks, and support requests., • Good communication skills, with capacity to explain technical information clearly to both technical and non-technical users., • A proactive approach to problem solving, ownership, continuous improvement, service quality, and user experience., • Capable of working independently while also collaborating closely with existing EMEA and worldwide IT teams. Desirable Skills • Experience with Jamf, Windows Autopilot, or other endpoint provisioning, deployment, and hardware administration tools., • PowerShell scripting or automation experience., • Experience with Zoom Rooms, Teams Rooms, AV systems, or conference room technology., • Experience with backup monitoring tools, patch management, and vulnerability remediation., • Knowledge of ITIL processes, including incident, request, problem, and handling updates or modifications., • Microsoft, Apple, Cisco, CompTIA, VMware, or other relevant technical certifications., • Background in a global enterprise IT environment., • Experience supporting regional IT operations across multiple countries or business units. Personal Attributes • Customer-focused, professional, and approachable., • Good sense of ownership and accountability., • Calm under pressure and able to manage competing priorities., • Confident working across responsibilities in both Help Desk and Infrastructure Support roles., • Collaborative and able to work efficiently with colleagues across different regions and time zones., • Diligent, with a solid focus on documentation, process, audit readiness, and service quality., • Proactive in identifying improvements and reducing avoidable issues., • Comfortable performing a hands-on, office-based support role while also contributing to broader regional and worldwide technology initiatives. This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat. We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location. Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. Specific details about compensation and benefits for this position will be discussed during the recruitment process.

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave., • Gain professional qualifications and excellent training/development opportunities., • Flexible maternity, adoption, and paternity packages., • Pension with up to 7% employer contribution with included life assurance cover., • Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts. Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. We’re looking for a Service Desk Analyst to join our team working at our offices in Watford on a hybrid basis. If you’ve got 2nd line tech support experience and enjoy helping people, we’d love to hear from you. We’re after someone who loves building good working relationships, is keen to pick up new skills, and takes a considered approach to troubleshooting. Don’t worry if you don’t tick every box on the job description, if you think you’re the right fit based on what you’ve read, go ahead and apply! • Providing a professional technical service through face to face, telephone, ticket based and or email communication to Action for Children staff and partner organisations., • Conduct the fulfilment of service requests, adhering to Technology policies, processes, procedures., • Take responsibility for incident management, to resolve technical (including complex) incidents, quickly and efficiently., • Maintain the Technology configuration management database., • Investigating and identifying trends, gathering evidence to support further investigation by the appropriate teams., • Process orders efficiently and expeditiously, ensuring payments match goods and services supplied., • Responsible for the user account administration tasks needed to set up staff transferred to Action for Children., • IS support qualification (such as MCP or A+), HND or equivalent and/or Advanced support qualification such as MCSE. ITIL Foundation qualification., • Experience of working in service support environment., • Experience of Support in a Microsoft Environment”, • Experience of using of Service Desk systems., • Experience of working in a customer facing role assisting and supporting people via email and telephone contact., • Experience of working to administrative procedures for tasks such as raising orders, invoice processing, asset recording, • Excellent communication, organisational and customer service skills. At Action for Children, we’re dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & MinorEthnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. #J-18808-Ljbffr

2nd Floor, 80 Victoria St, London SW1E 5JL, UK Posted Friday 7 August 2026 at 01:00 We have an exciting new role..... Responsibilities for this role include but are not limited to: Overview We are seeking an experienced Senior Associate to join our Residential Conveyancing team in London. This is a senior fee-earning role focused on delivering high-quality, client-focused residential property advice across a broad range of transactions, from straightforward sales and purchases through to complex, high-value and technically challenging matters. The successful candidate will combine strong technical expertise with a commercially minded, pragmatic approach, and will play a key role in managing client relationships, supporting junior team members, and contributing to the growth and reputation of the practice. About the Team The Residential Conveyancing team forms part of the wider Private Client and Residential Property division, advising a diverse client base including HNW and UWNW individuals, families, trustees, and property investors. The team handles a wide spectrum of residential property work, including: • Sales and purchases of freehold and leasehold property, • Remortgages and refinancing, • Lease extensions and enfranchisement, • Complex title issues, covenants and property structuring matters, • High-value and time-sensitive transactions requiring specialist input Clients range from first-time buyers to high-net-worth individuals and long-established property owners. The team is known for its practical, solution-focused advice and ability to navigate complex transactions efficiently while maintaining exceptional client service. Collaboration is central to the team’s approach, working closely with colleagues across Private Client, Tax, and Dispute Resolution, as well as external stakeholders such as estate agents, lenders, and surveyors to ensure a seamless end-to-end client experience. Reporting Line Reports to the Head of Team or Division, with day-to-day supervision delegated to partners or other senior fee earners (line manager). Key Responsibilities Client Delivery & Legal Work • Deliver technically accurate, commercially sound residential property advice, • Manage a full caseload of residential conveyancing matters from instruction to completion, • Take instructions directly from clients and maintain strong, trusted relationships, • Manage client expectations proactively and communicate progress clearly and regularly, • Meet clients where necessary and provide a responsive, high-quality service, • Prepare and issue invoices in line with agreed billing arrangements, • Ensure all work complies with the Firm’s standards of client care, risk management, and file management Supervision & Team Contribution • Keep line managers informed of new instructions, key developments, and matter milestones, • Work within an appropriate structure of supervision, escalating issues where required, • Supervise, support and develop junior fee earners, trainees, and support staff, • Contribute to a collaborative, high-performing and supportive team culture Business Development & Client Growth • Identify and develop new work opportunities from existing and prospective clients, • Build and maintain a strong professional network, including referrers such as agents and lenders, • Attend networking events, seminars and industry functions, • Contribute to thought leadership, including articles, presentations and social media engagement, • Act as an ambassador for the Firm within the London and wider property market Professional Standards & Compliance • Ensure full compliance with SRA requirements and the Solicitors Accounts Rules, • Maintain accurate time recording, billing discipline, and effective fee recovery, • Take responsibility for personal professional development and ongoing training, • Demonstrate high levels of integrity, confidentiality and professional conduct Person Specification Experience • Experience gained within a large regional, national or London firm in residential conveyancing, • Proven ability to manage a full residential property caseload independently, • Strong track record of working to financial and billing targets, • Confident working autonomously while engaging appropriately with senior supervision, • Experience handling complex or high-value residential property matters advantageous Qualifications • Law degree (2:1 or above) or equivalent, from a well-regarded university, • LPC or equivalent qualification passed first time, • Qualified solicitor with a current practising certificate, • Strong and relevant training record from a recognised firm Skills & Attributes • Strong communication skills with a confident client-facing presence, • Commercially aware, pragmatic and solution-focused, • Highly organised with the ability to manage competing deadlines, • Strong technical ability within residential conveyancing, • Collaborative team player with a proactive approach, • IT proficient, including Microsoft Office and case management systems, • Self-motivated with a commitment to continuous improvement and client service excellence You’ll spend at least 60% of your working week in the office, though we know there is no one-size-fits-all and arrangements may vary from role to role. Our strong culture is founded on working together in the office, which we aim to maintain through our people being regularly co-located, working cohesively and in collaboration with one another. At Cripps, our purpose is to make a positive and lasting difference. It’s why we do what we do. In 2024, we became a certified B Corporation to make a legal and very public commitment that we mean what we say. As one of only a handful of UK B Corp law firms, we are held accountable to our social and environmental promises. We are transparent on what we are doing well and where we are falling short. We are excited about the opportunities this affords us to continually improve as a responsible, sustainable, and inclusive business. Come and join us to help solve real world problems, champion big ambitions, and make a personal impact on our people, our clients, our planet, and our communities. Find out more here. Certified B Corporation | Cripps . 2nd Floor, 80 Victoria St, London SW1E 5JL, UK #J-18808-Ljbffr

QAD Solution Engineer Rate: £550 - £595 per day (Inside IR35) Location: UK Remote Clearance Required: BPSS Nationality Requirement: UK National The Opportunity We're looking for an experienced QAD Solution Engineer to support the development, maintenance, and enhancement of a critical QAD ERP environment. This is a hands-on technical role where you'll develop and customise QAD solutions, maintain databases, support integrations with SAP, and provide 2nd/3rd line application support. Working closely with business and technical teams, you'll play a key role in ensuring the platform remains reliable, scalable, and aligned to business needs. Key Responsibilities Develop and customise QAD ERP applications using Progress 4GL/ABL. Maintain and support Progress OpenEdge and SQL databases. Support and troubleshoot integrations between QAD and SAP systems. Provide Level 2/3 support for application issues, defects, and data discrepancies. Write and optimise SQL queries, scripts, views, and reports. Support system testing, UAT activities, upgrades, and deployments. Produce and maintain technical documentation, specifications, and database schemas. Collaborate with business analysts, developers, and SAP teams to resolve technical and integration challenges. Essential Skills & Experience 3+ years' experience working with QAD ERP. Strong programming experience with Progress 4GL/ABL. Experience supporting Progress OpenEdge databases. Strong SQL development and database experience (Oracle, SQL Server, or similar). Experience troubleshooting and supporting ERP applications. Knowledge of QAD Manufacturing, Distribution, or Finance modules. Experience writing reports, queries, and data extracts. Strong analytical and problem-solving skills. Desirable Skills Experience integrating QAD with SAP. Knowledge of SAP integration methods including: o IDocs o RFCs o APIs/Web Services Experience with reporting tools such as: o Cyberquery o QAD Browsers o Excel-based reporting solutions Experience supporting ERP upgrades and deployment activities. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. JBRP1_UKTJ

We are currently recruiting for a Senior Developer in London. PAYE 484.32 per day/UMB 625 per day. Temporary ongoing This .NET CORE developer role is required to complete development and integration activities for key applications/services. Whilst providing expertise in design and development deliverables, it is expected that this role will participate and assist in providing technical knowledge and expertise in activities across the project lifecycle from early project initiatives through to service transition. This will be a hands-on role where the expectation is that the individual will complete development and design activity to further enhance the client’s technical capability and services. • Design and develop technical solutions to meet both business and technical platform requirements., • Ensure technical solutions meet strategic technical and business vision., • Provide a hands-on technical approach to take ownership of designs from a high-level strategic approach down to low-level design, configuration, and installation detail., • Provide participation throughout the project lifecycle, defining and refining requirements where required, through design and assisting in the transition through to production environments., • Automate the build and deployment of emerging applications and services using the corporate deployment pipeline (where possible)., • Develop, configure, deliver, and integrate applications and services in non-production environments through to Production systems (using deployment pipelines where available), including creating all technical documentation., • Provide support to 2nd line application teams where necessary to maintain critical service for applications, infrastructure, and services., • Assist in the refinement of DevOps processes and tools to mature the client’s development capability. Essential: • Experience of working on large scale Business Change and IT enabled Transformation Programmes, • Experience of working in the Policing sector, • Sufficient security clearance to operate in a Policing environment and with partners., • In depth knowledge of and exposure to Government Security Classification and related security policies and guidelines., • Effective written, oral, and interpersonal skills and the ability to deal with people at all levels., • ASP.NET Core 2.2, • Microsoft C#, • Microsoft SQL Server, • HTML/CSS, • JavaScript, • JavaScript libraries (including JQuery and Bootstrap), • Windows Server/Workstation, • Active Directory, • Unit and integration testing, • DevOps tools including Nexus, Bitbucket, Sonarqube, Jenkins and AWX., • DNS, • High Availability services, • Linux (CentOS), • Secure private cloud hosting environments, • Networking protocols Desirable: • Understanding and knowledge of Policing including MPS, National (UK Force wide) and international responsibilities; including a clear understanding of Policing relationships to Government, security and intelligence agencies and legislative process including their governance arrangements, • Experience of working in Central Government, • Kubernetes, • SIEM ToolsRabbitMQ, • Big Data, e.g. Elastic Search, • Docker, • Experience of developing SPA (Single Page Applications) #J-18808-Ljbffr

Join our IT team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere, every day. Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! Provide end-users, both local and remote technical support of desktop and laptop hardware and software. Research, analyse, and diagnoses problems with client systems including PC hardware and software, servers, peripheral equipment, and networks Install, configure, upgrade, and troubleshoot computer software and hardware, including PC and Mac workstations, servers and peripherals as well as network and voice cabling • Assisting in managing regularly used servers and services including e-mail, print and back-up servers, and their associated operating systems and software, • Support, maintain, and troubleshoot local network as well as WAN and VPN connectivity, liaising with other IT Departments worldwide, • Identify and implement technologies and methods of using existing software to help users work more efficiently, • Liaise with vendor’s support teams to resolve technical problems or make improvements with desktop computing equipment and software, servers, and software, • Work with end users to enforce incident management through the Incident Management system to ensure established service levels are understood and met, • Analyse performance of incident management activities and detailed resolutions, identify problems, and devise and deliver solutions to improve quality of service and to prevent future problems, • Design and enforce request handling and escalation policies and procedures, • Access software updates, drivers, knowledgebase, and FAQ resources on the internet to aid in problem resolution, • Track and analyze trends in incident reports and generate statistical reports, • Assess the need for any system reconfigurations (minor or significant) based on incident trends and make recommendations, • Follow and promote Best Practice to ensure Company Systems and Data are protected from threats, • 2 + years providing 1st/2nd Line Support to a diverse userbase, ideally across multiple countries., • In-depth knowledge of Microsoft Office Outlook, Excel, Word, Visio, SharePoint (MOSS), etc., • Solid grasp of configuring, installing and repairing computer and printer hardware, • Experience supporting remote users and offices, • Familiarity with Dell & Lenovo hardware, IP based phone systems, • Strong understanding of networking principles including TCP/IP, routing, VLANS, WAN, • Experience of Citrix/Terminal server and VMWare environments preferred, • Customer service oriented, proactive, flexible and adaptable, • Competitive compensation package depending on experience and skills, • Flexible work policy with regards to working hours and work from home, • Increased flexi-days package after 1 year of service, • Perkbox, • Modern office with collaborative workspaces, • Employee assistance counselling line, • Employee discounts on all our EMEA products, • Lunch and Learns, • Company closure between Christmas and New Year’s, • Employee Stock Purchase Plan, • The chance to work in an international, diverse, and inclusive environment! Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you. #LI-AC1 Founded in 1968, Helen of Troy is a leading global consumer products company with operations acrossNorth America, South America, Europe, and Asia.Our portfolio includes trusted brandssuch as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rankamong the top brands in their consumer goods categories. We grow and strengthen our brands through innovation, operational excellence, and a collaborative culture focused on delivering exceptional products and experiences for consumers worldwide. The above statements are intended to describe the general nature and level of work performedand are not intended to be an exhaustive list of responsibilities. Managementreservesthe right tomodify the duties and responsibilitiesof the position at any time. #J-18808-Ljbffr

Work-mode: Hybrid - 3 days weekly from office Skills: Vulnerability, Qualys, PowerShell and Microsoft SCCM/MECM We at Coforge are looking for Technical Support Analyst in London, UK. Scope & Description of Required Work The requirement is for one Technical Support Analyst to provide the following services: • Act as the primary Desktop Engineering resource for endpoint vulnerability remediation activities., • Review, analyse and prioritise vulnerability findings from Qualys and other approved security platforms., • Investigate root causes of endpoint vulnerabilities, failed remediation and device non-compliance., • Agree and deliver practical remediation plans with the End User Platform and Security teams., • Package, test and deploy security updates, application updates and configuration changes through Microsoft SCCM and related endpoint tooling., • Develop and improve PowerShell scripts for detection, remediation and validation., • Troubleshoot failed patch deployments, software installation failures, SCCM client health issues and content distribution problems., • Support vulnerability remediation across physical workstations, laptops and Citrix virtual desktop environments., • Maintain remediation records, technical evidence, ticket updates and closure notes., • Identify recurring failure patterns and provide evidence for permanent engineering fixes., • Provide accurate vulnerability, compliance and risk progress updates., • Provide 2nd line support for Windows, Microsoft 365, desktop hardware, applications and remote access services., • Build devices in line with the deployment lifecycle and asset management practices., • Apply ITIL best practice to Incident, Request, Problem and Change management., • Support wider Desktop Support operational priorities and queue management when required., • Perform system administration in a Windows Active Directory environment., • Support executive and remote users, meeting room AV technology and collaboration services when required., • Maintain knowledge articles, remediation procedures and operational runbooks. Deliverables & Delivery Milestones • Completed endpoint vulnerability remediation based on approved findings and priorities., • Tested SCCM packages, security updates, application updates and configuration changes., • PowerShell detection, remediation and validation scripts., • Root cause analysis and diagnostic records., • Complete remediation evidence, ticket updates and closure notes., • Knowledge articles, remediation procedures and operational runbooks., • Accurate progress, compliance, risk and dependency updates., • 2nd line incidents and requests completed to agreed SLAs and quality thresholds., • Delivery milestones and target dates agreed during onboarding and maintained through TMHCC planning and change processes. Acceptance Criteria • Agreed remediation is completed in line with approved priorities, change controls and service levels., • SCCM packages, scripts and configuration changes pass agreed testing and validation before production deployment., • Remediation records contain technical evidence, ticket updates and closure notes suitable for audit and reporting., • Root causes and recurring failure patterns are documented and referred for permanent engineering fixes where required., • 2nd line incidents and requests meet agreed SLAs and quality thresholds., • Knowledge articles, procedures and runbooks are complete, accurate and stored in the agreed location., • Progress, risks, dependencies and blockers are reported accurately., • Solutions comply with TMHCC security policies, procedures, controls and operational processes., • Deliverables are accepted by the TMHCC Hiring Manager or nominated technical owner. #J-18808-Ljbffr

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. We are looking for a Market Manager to join our team of around 1,700 people worldwide to help us power up the traveller’s journey for millions of holidaymakers. The purpose of this role is to account manage hotels, driving relationships to achieve profitable sales, and hit margin targets. The ideal candidate will be a relationship-powerhouse, an excellent communicator, and have the ability to negotiate naturally. In addition, the candidate should be motivated by having clear financial targets and must enjoy contributing to the culture of a small, fun, dynamic team. The job in brief: Job Title: Market Manager – Hotel Partnerships Working model: hybrid from London Team: you will join the Hotel Partnerships Northern Europe & International team Level: Professional Location: UK Contract: Permanent 36 h/week What your impact will be: • Responsible for all elements of ongoing account management maintaining mature accounts, whilst also growing & developing new relationships., • Evaluate existing partnerships and determine actions to optimise performance, • Contracting new hotels and expanding/exploring potential new markets, • Work with suppliers and internal teams to maximise sales & marketing opportunities, • Negotiate deals and secure the best commercial terms with hotels, • Track and monitor the competitive performance of hotels, • Attend relevant trade events & meet with suppliers Your expertise • An Administrative Powerhouse: The ideal candidate will be someone who can keep on top of multiple work-flows, can analyse data from numerous reporting sources and who maintains attention to detail under pressure. This role has little administrative support. The successful candidate will not only make the decisions, but will act upon them., • A Relationship-master-builder: An excellent communicator who can ensure lastminute.com has longstanding partnerships in the trade; happy to spend plenty of time making a personal difference- the successful candidate will be able to negotiate naturally at all levels., • A Deal-Maker Extraordinaire: The ability to source exclusive supply, required by our customers, often against difficult market conditions., • Experience/knowledge of hotel account management, • Minimum 3 years experience in online travel agency, hotel or industry related role, • A history of account management and the ability to promote long-term, mutually beneficial relationships, • Travel industry contacts, • Strong problem-solving, analysis, and planning skills, • Proficiency in Mac, Microsoft office, Google suites applications., • Aptitude to learn new systems quickly, • Ability to adapt and overcome challenging situations, • Fluent in French & English (additional languages a plus), • University degree level of education Perks of working with us: An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities) Shorter working week (36h as full time), with a half working day on Fridays Flexible start and end of the working day Possibility to work from anywhere for a period of time per year defined according to local regulations Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time. Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content 2 paid days off per year for volunteering purposes Occasional social events to foster connections among colleagues Travel industry discounts and flash exclusive staff fares We support our employees through life’s significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws. Selection process steps: • HR interview (30 minutes), • 1st interview (Manager 1 hour): soft skills + technical knowledge, • 2nd interview (Manager + team member 1 hour) Our commitment to celebrate diversity and generate belonging At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. Eligibility criteria: By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status. Please submit your resume in English #J-18808-Ljbffr

London Full time, permanent At MS Amlin, we operate at the heart of the Lloyd's market - a place where complex risks meet innovative solutions. We're looking for a Senior Risk Analyst to join our team and help shape how we manage and oversee quantitative risk across the business. This role offers genuine variety. There will be an expectation to be involved in all aspects of the 2nd line Risk function, with a heavy bias towards the quantitative risk aspects (across insurance and financial risk). Areas of quantitative oversight include underwriting, portfolio management, outwards reinsurance, exposure management, pricing, reserving, and capital. You'll collaborate with specialists across the business, contribute to management level discussions, and gain exposure to the decision-making that drives a leading Lloyd's syndicate. This is an opportunity to work in a collaborative, forward-looking Risk team where your work will be visible at the highest levels of the business. You'll gain exposure across the full spectrum of insurance risk, contribute to shaping our approach in the Lloyd's market, and develop your career in an environment that values curiosity, challenge, and growth. • Deliver the Integrated Assurance Plan by agreeing review scopes, executing reviews, and producing high-quality final reports., • Lead and contribute to risk discussions with stakeholders, offering constructive challenge and practical recommendations., • Define and monitor risk appetite, tolerances, and key risk indicators (KRIs), reporting outcomes to management committees and the Board., • Investigate and track risk events through to resolution., • Provide insightful analysis on risks and controls, ensuring issues are identified, escalated, and resolved., • Conduct deep-dive reviews into critical topics such as business planning, reinsurance purchasing, and reserving., • Support the Validation pillar in oversight of the Internal Model., • Contribute to the Own Risk and Solvency Assessment (ORSA), ensuring it is a value-adding tool that informs risk-based decision making., • Partner with Compliance to coordinate the Lloyd's PBO attestation, helping stakeholders evidence how MS Amlin meets Lloyd's expectations., • Represent Risk in working groups and change programmes, providing review and challenge throughout., • Support due diligence on strategic transactions (e.g. RITC, M&A)., • Monitor emerging risks and market trends, assessing their impact on MS Amlin and the wider Lloyd's market., • Prepare clear, concise, and impactful risk reporting for management and Board committees., • Support the development and performance management of junior team members., • Champion a culture of risk awareness, acting as a role model within the Risk function., • Contribute to the Risk & Compliance Knowledge Management pillar, raising awareness of risk management across the organisation., • Lead on 2nd line functional objectives, collaborating across pillars to deliver shared goals (e.g. away days, team meetings, inter-departmental projects)., • As required, periodically support wider initiatives and delivery across the 2nd line function that sit outside of your primary responsibilities., • Have a desire to move into Risk Management, • Take pride in the quality of your work., • Enjoy collaborating and building strong, lasting relationships with stakeholders., • Have an eye for detail but can also see the bigger picture., • Can explain complex risk management concepts in clear, simple terms., • Have the courage to challenge constructively across the business.Thrive in a fast-paced environment with multiple initiatives running concurrently., • Adapt quickly to changing priorities., • Bring fresh ideas and a clear vision for how to execute them., • Enjoy working with a talented, supportive team., • Are committed to continuous learning and development., • Actuarial experience in Underwriting/Portfolio Management or Reserving/Capital or demonstrable experience driving Insurance Risk deliverables, • Strong analytical skills with the ability to generate data-driven insights., • Ability to connect themes across different areas, identify interdependencies, and apply a commercial lens to balance risk and reward., • Clear and confident communication skills, with the ability to challenge constructively and influence decisions., • Strong written and presentation skills, capable of engaging senior stakeholders and ensuring the 'risk voice' is heard., • Sound judgement, including knowing when to escape versus resolve matters directly., • Proven ability to manage multiple projects and prioritise effectively., • Strong execution skills and resilience under pressure and change., • Knowledge of the Lloyd's Market and its regulatory landscape., • Exposure to Outwards Reinsurance or Exposure Management, • Experience of Risk Management or Validation As well as a competitive base salary and performance related discretionary bonus, here is a link to our employee benefits - Benefits of working at MS Amlin | MS Amlin MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships. We will build a workplace where all talent is welcomed, and everyone has the opportunity to influence how the business works. We have dedicated employee resource groups that support our Diversity, Equity, and Inclusion (DE&I) goals. MS Amlin is proud to be one of the founding partners of Lloyd's Inclusive Futures programme which aims to get more Black and ethnically diverse people into the insurance industry - supporting them all the way from the classroom to the boardroom. Visit this link (Inclusive Futures Impact Report) to find out more about the programme and its aims and achievements so far. #J-18808-Ljbffr

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. Based primarily at our London Head Office, the Senior Support Analyst is a key member of the IT Operations team, providing support for users, business-critical applications, digital and e-commerce platforms, and infrastructure across our stores, Distribution Centre, and Head Office. Acting as a senior escalation point for IT issues, you will work closely with Service Desk colleagues, 3rd Line teams, and external partners to troubleshoot and resolve technical challenges, while also supporting and mentoring junior team members. This role requires a strong customer-focused approach, a commitment to delivering excellent service, and an understanding of IT best practices. Working in a fast-paced retail environment, you will be a proactive self-starter with a passion for technology, excellent problem-solving skills, and an appreciation of both operational and commercial business needs. • Self-motivated and able to set and work to your own deadlines., • Committed and enthusiastic., • Able to priorities workload and take ownership of calls through resolution., • Able to work accurately under pressure., • Have very strong customer facing communication skills both verbal and written., • Have excellent problem-solving skills., • Able to work well in a team, but also be capable of working on their own and taking the initiative when needed., • Willing and able to build relationships throughout the Business and with 3rd party suppliers., • Willing to work within a shift pattern basis covering core business hours., • Act as a key IT contact for Head Office staff, providing excellent support via ticketing, phone, and in person., • Manage, troubleshoot, and resolve incidents, service requests, and problems to minimise business disruption., • Provide 2nd line support for digital, e-commerce, Order Management, ERP, CRM, and Digital Asset Management platforms., • Support over 500 users across desktops, applications, telephony, Active Directory, and core IT services., • Support retail stores, including EPOS and payment systems, as well as international office and site locations., • Collaborate with 3rd line teams and external suppliers, ensuring appropriate prioritisation, escalation, and resolution of issues., • Drive service improvement through operational reviews, process documentation, and knowledge sharing with junior team members., • Participate in out-of-hours support and occasional travel to remote sites, including our Leicester Distribution Centre., • Background experience within a business user facing Service Desk function., • Experience working with a Service Desk ticketing system, (e.g. Citrix, Freshworks, ServiceNow, Remedy, SupportWorks)., • Ability to priorities/triage issues raised by the business., • Broad Retail IT experience across stores and digital sales channels., • Knowledge of ecomm platforms such as Salesforce or Shopify., • Ability to learn new technologies and concepts quickly and accurately., • Any relevant IT technology qualifications (i.e CCNA, MCP, COMPTIA) is advantageous., • Blended working – spreading your time across our office and remote working, • Sustainable office in bustling West London (near Westfield), • Friendly and open culture with flat structures allowing plenty of opportunity for development., • Company growth and opportunity; Dune is evolving all the time, • Open-minded company, welcoming thoughts and ideas to be shared, • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK., • 60% employee discount on Dune products – what’s not to love!, • 25 days holiday (plus the bank holidays), • Cycle2work, • Company pension scheme, • Life assurance for all team members, • 3.00 p.m. finish every pay day Friday!, • Team socials and drinks – we like to have fun!, • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance., • Our own Wellbeing Allies – there to talk when you need them. We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk. A few things that might help: • Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can, • Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role #J-18808-Ljbffr

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo. This role sits at the heart of our Control Discipline change agenda, building the controls product platform that powers safe growth at Monzo. At Monzo, we don’t treat risk and controls as a bureaucratic governance process. We treat our control framework, tools, and data pipelines as an internal product - designed to give engineers, product managers, and business leads the ability to ship fast - and safely. We are looking for a Senior Controls Product Manager to join our newly established Controls Product & Enablement team within our Controls Discipline. Sitting at the intersection of Product, Risk, Data, and Engineering, you will act as the Product Lead for Monzo’s core risk lifecycles (Issues, RCSAs, Controls, Policy, Reg Traceability). You won't just write requirement docs for someone else to build - you are a builder yourself. You’ll prototype low-code tools, leverage AI models, interrogate data pipelines, and architect automated workflows to turn manual risk friction into seamless, automated self-service. The role will sit within the Controls Product & Enablement team which is part of the wider Controls Discipline in Monzo’s 1st line of defence. Our teams work closely with cross-functional teams across the organisation including Technology, Data, Product, Operations as well and Risk & Compliance (the 2nd line of defence). As this is a newly established team (wherein you’ll have two direct reports already working in the team as data and automation specialists), this role holder needs to bring a flexible and adaptable mindset, as well as a willingness to deal with ambiguity as the team establishes its operating rhythm and embeds itself within the wider business. • Own the Controls Product Roadmap: Define the vision, strategy, and backlog for Monzo’s internal risk products, replacing static, manual cycles with smart, data-driven platforms (SmartSuite, Zango, Looker, and native AI integrations)., • Hands‑on Prototyping & Automation: Directly design, prototype, and build automated workflows, API integrations, and low‑code/no‑code solutions. You'll take an idea from a problem statement to a working MVP before partnering with core Engineering (if necessary) to scale or industrialise it., • Pioneer AI in Risk Management: Champion AI adoption across the discipline. Experiment with LLM prompting, custom agents, and automated evidence‑gathering tools to solve complex control problems and dramatically reduce manual drag for Monzo staff., • Build for Real‑Time Risk Intelligence: Drive the shift from annual "point-in-time" assessments to continuous, automated monitoring. Design data triggers (e.g., incident spikes, change flags) that alert risk owners in real time., • Product Enablement & Adoption: Ensure high‑impact adoption. Work closely with first line risk owners and Risk Partners to deliver clear "write once" guidance, intuitive UI/UX workflows, and enablement that allows teams to self‑serve effortlessly., • Drive Execution & Delivery: Maintain momentum across the team’s delivery plan (guiding 2 specialised data/automation direct reports), keeping senior stakeholders engaged and removing blockers without bureaucratic overhead., • You think like a Product Manager: You obsess over user problems, value vs. effort prioritization, user experience, and shipping MVPs quickly., • You are a Hands‑On Builder: You can get under the hood with data and automation. You're comfortable with SQL, Python (or similar), APIs, workflow tools, or low‑code environments to build a working prototype yourself., • You’re AI-Curious & Practical: You actively experiment with AI/LLMs to automate manual tasks and make workflows smarter., • You Understand Risk & Controls: You understand fundamental risk concepts (control design, RCSAs, issue management) and see the massive opportunity to transform them through tech., • You Thrive in Ambiguity: You enjoy starting from first principles in a fast‑paced environment and turning messy operational problems into slick, scalable digital solutions., • You have experience in leading teams through change programmes, ideally within Financial Services Controls functions., • You are hands‑on and take satisfaction in supporting colleagues, projects or tasks however big or small - and can take a range of stakeholders on the journey with you., • You’re excited by what we’re doing at Monzo., • Your technology and data experience has primarily involved defining requirements for Data or Engineering teams to build, rather than building solutions yourself., • You aren't comfortable getting hands‑on with data, automation tooling and technical problem solving., • You aren’t comfortable with ambiguity, or thinking from first principles, • You don’t enjoy working in a fast‑paced environment, • You aren’t happy taking an MVP approach and doing what’s good enough for now with iterative changes to follow, • Equally, if your experience is primarily technical and you don't have sufficient understanding of risk and controls to translate control problems into effective solutions, this role is unlikely to be the right fit., • This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London), • We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team., • £1,000 learning budget each year to use on books, training courses and conferences., • We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work‑from‑home setup. Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage #J-18808-Ljbffr

EUC Engineer (endpoint management and Intune) Business area Digital Services Location London Job ID 324994 Location - London, with hybrid working in line with departmental requirements Lane Clark & Peacock (LCP) is an award-winning partnership operating across pensions and benefits, investments, insurance, energy, health, sports and data analytics. We combine industry experience with technology-led innovation to deliver high-quality advice, services and digital solutions to our clients. As endpoint security, software governance and modern workplace technologies continue to evolve, LCP is strengthening its End User Computing (EUC) engineering capability. This role will help drive improvements in endpoint governance, modern device management, application lifecycle management, automation and secure endpoint standards across the firm. The EUC Engineer (endpoint management and Intune) is responsible for the engineering, configuration, automation, and continuous improvement of LCP’s endpoint and modern device management ecosystem. This role will focus primarily on endpoint engineering and Microsoft Intune, with particular emphasis on vulnerability mitigation, device compliance, automation and the delivery of a scalable, resilient end user computing experience across approximately 1,400 colleagues. Technical Expertise & Support • Reduce recurring operational issues through engineering improvements and automation, • Provide technical guidance and enablement to other support staff and technical teams, • Act as a third-line escalation point for Microsoft Intune and endpoint management issues, • Diagnose and resolve complex technical incidents escalated by 1st and 2nd line teams, • Ensure stable performance and configuration of Windows, macOS, iOS and Android devices managed via Intune Platform Management & Automation • Configure and maintain Intune policies, configuration profiles, compliance rules and security baselines, • Develop and maintain automation and scripting capabilities to reduce manual effort and improve endpoint consistency and resilience, • Build, improve and support Windows Autopilot provisioning processes, • Manage application packaging, deployment and lifecycle management within Intune, • Monitor platform health, reporting outputs, configuration drift and usage trends Collaboration & Continuous Improvement • Work closely with Infrastructure, Security and Service Delivery teams to enhance endpoint security and user experience, • Support and enable frontline support services through documentation, technical guidance, automation and engineering improvements, • Contribute to the organisation’s endpoint roadmap and modern workplace strategy, • Identify opportunities to automate, streamline and improve device management processes, • Produce and maintain documentation, runbooks and technical knowledge articles Governance, Compliance and Security • Own and improve governance for endpoint applications, including packaging standards, approved application catalogues, automated patching and lifecycle management through platforms such as Patch My PC, • Maintain secure endpoint baselines in partnership with the Infrastructure team to support compliance, vulnerability reduction and secure-by-default endpoint standards, • Support the firm’s software governance approach through controlled application deployment, patch automation and the reduction of unmanaged endpoint software, • Ensure device management practices align with organisational security standards and regulatory requirements, • Support the change control process and attend CAB meetings where required, • Maintain accurate configuration and asset data across relevant systems, • Experience managing packaging and automated software patching solutions (e.g. Patch My PC), • Working knowledge equivalent to Microsoft Endpoint Administrator (MD-102) certification level, • Significant experience administering Microsoft Intune in a medium or large organisation, • Strong understanding of modern device management (MDM/MAM) approaches, • Excellent knowledge of Windows 11, Entra, Conditional Access and Autopilot, • Understanding of endpoint vulnerability management and secure endpoint principles, • Advanced troubleshooting skills across Windows and mobile operating systems, • Experience using PowerShell for automation, configuration and reporting, • A clear and confident communicator, able to explain technical concepts effectively, • Strong documentation and process-writing capabilities, • Ability to balance operational stability, user experience and security requirements, • Experience reducing reliance on local administrator access through modern endpoint management methods, • Familiarity with Zero Trust and secure-by-default endpoint strategies, • Experience managing macOS devices via Intune or alternative platforms (e.g. Jamf), • Understanding of security baselines, endpoint protection and the M365 security stack, • Experience working in an ITIL-aligned environment, • Knowledge of Microsoft Defender for Endpoint and related technologies Take a look at our and Career stories pages to see why our people love being here! As well as joining a certified B-Corp, multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: • Hybrid working (see top of the advert for details), • Professional study support (where applicable), • Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks, • Life assurance, • Income protection, • Enhanced maternity/paternity/adoption and shared parental leave, • 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday, • Private medical insurance, • Discounted gym memberships, critical illness and dental insurance through our flexible benefits, • Eye care vouchers, • Cycle to work scheme, • Digital GP services, • Competitive pension scheme, • Discretionary bonus scheme, • High street discounts, • Season ticket loans, • Volunteering opportunities, • Electric vehicle salary sacrifice scheme (qualifying period applies) And much more! We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre-interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email to discuss how we can support you with your application. #J-18808-Ljbffr

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone. TechOps at Kraken is a modern, lean evolution of traditional enterprise IT. We span everything from hands‑on frontline support through to high-impact technical projects and long‑term strategic improvements. We are building a small, highly effective TechOps team and are looking for an ambitious, experienced TechOps Generalist to help us scale Kraken safely, securely, and with a strong focus on people. This is a broad role with a huge amount of variety. You’ll work across identity, devices, SaaS, networking, automation, and office infrastructure - often at the same time. Ambiguity is a constant, and we’re looking for someone who enjoys making sense of it and turning it into action. We operate almost entirely in the cloud, so you’ll be exposed to a wide range of modern tools and technologies across the business. As a TechOps Generalist, you’ll be a core contributor to the day‑to‑day delivery of TechOps services, working closely with the TechOps Lead and the wider global TechOps team. This is a role with real ownership. You’ll be trusted to take responsibility for problems and projects end‑to‑end, contribute to technical decision‑making, and help shape how TechOps operates as we grow. We strongly believe that great TechOps starts with empathy. You’ll spend a significant portion of your time supporting Kraken employees directly, seeing first‑hand the problems they face and helping ensure technology enables rather than blocks great work. We prioritise friendly, human support over SLAs or ticket numbers. Our aim is to deliver such a good experience that technology fades into the background, and when support is needed, it’s easy, human, and effective. Provide hands‑on 1st, 2nd, and 3rd line support across the business Own and deliver TechOps work across identity, devices, SaaS, networking, and office infrastructure Work closely with the TechOps Lead to balance reactive support with proactive, planned improvements Contribute to technical projects that improve security, reliability, and scalability Design, improve, and automate systems and processes to reduce manual effort and operational risk Collaborate closely with Security, Engineering, and other teams to balance security, productivity, and user experience Support our offices across the globe Identify recurring problems and help build long‑term solutions rather than short‑term workarounds macOS and Windows MDM improvements and migrations Identity provider and SSO improvements Device trust and posture compliance solutions Replacing insecure authentication factors with phishing‑resistant alternatives Office networking, AV, and access control improvements SaaS migrations and integrations Strong hands‑on experience in an IT, TechOps, or systems‑focused role Deep knowledge of Windows and macOS, with confident troubleshooting skills Hands‑on experience providing 1st, 2nd, and 3rd line support Comfort operating in highly ambiguous environments and managing competing priorities A strong technical foundation across identity, MDM, SaaS, and networking Ability to communicate clearly with both technical and non‑technical stakeholders A people‑first mindset and a conscientious approach to decision‑making Experience supporting macOS, Windows, iOS, and Android environments Experience with Identity & Access Management platforms (e.g. Okta, Google Workspace, Microsoft Entra) Understanding of SSO technologies such as OAuth, SAML, and SCIM Enjoyment of scripting, APIs, and automating repetitive or error‑prone tasks Experience working across time zones or with distributed teams A foundational understanding of programming or software engineering Familiarity with security tooling such as CrowdStrike, Kolide, osquery, or Zscaler Experience with office networking (we use Cisco Meraki) Exposure to cloud platforms such as AWS Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have the right tools and environment to unleash your potential. If you have any accommodation requests, please contact us at . We’ll do our best to tailor the experience to your needs so you can feel comfortable, confident and be at your best! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we’re looking for! At Kraken, we're creating a team of genuine, honest, empathetic people. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. *Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they're applying to, at the time of application. #J-18808-Ljbffr

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you. As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits. To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact. In 2021, pladis proudly opened the doors to our vibrant global hub, the MIU Campus. Located in the heart of Chiswick Park, West London. Just a short 5-minute walk from Gunnersbury Station, our campus is nestled within 33 acres of beautifully landscaped gardens, offering a welcoming and inspiring environment for all. Chiswick Park is home to both our UK and Global Corporate teams, bringing together diverse teams across the business. The IT Service Transition Manager is accountable for the successful transition of IT projects, changes and enhancements into live service across five global regions, ensuring services are operationally ready, stable and supportable from day one. The role ensures each new or changed service has a robust service wrapper, including support processes, escalation paths, ownership models and operational documentation, and acts as a key liaison between regional IT teams, third-party AMS partners and Service Desk providers. Service Transition Delivery • Own the end-to-end service transition process for new services, applications and significant changes., • Ensure transitions meet agreed Service Acceptance Criteria and include a complete operational service wrapper., • Validate support model, support hours, incident/request/problem processes, escalation paths, monitoring, runbooks, knowledge articles, RACI, CMDB and service catalogue updates., • Ensure structured handover into Service Operations, including hypercare where required. ITSM Delivery Oversight • Oversee the effectiveness of ITSM processes as they relate to transitioned services across regions., • Drive standardisation and consistency in transition execution and operational readiness., • Identify readiness risks such as documentation gaps, unclear ownership or lack of monitoring, and drive resolution., • Validate support team readiness, end-user readiness activities and formal service ownership acceptance. Change & Release Readiness Governance • Work with Change Enablement and Release Management to ensure changes are risk-assessed and operationally validated., • Confirm deployment and rollback plans are complete and tested, operational impacts are understood and go/no-go governance is in place., • Provide transition readiness input into CAB and governance forums; ensure PIRs are completed and actions tracked. Vendor & Partner Integration • Act as the service transition integration point between internal IT teams and external AMS / Service Desk providers., • Ensure suppliers receive knowledge transfer and understand service ownership, roles and escalation paths., • Align suppliers to transition standards, common processes, tooling, SLAs and ways of working., • Drive accountability across vendors for service quality, risks and early-life support outcomes. Service Review & Continual Improvement • Establish and operate a sustainable service review framework for transitioned services., • Lead insight-driven service reviews covering SLA/XLA performance, incident/problem/change trends, stability and risk., • Maintain and prioritise an improvement backlog with clear ownership and delivery., • Capture lessons learned and embed improvements into transition standards. No direct budget ownership specified. Contributes to supplier governance and service review activity where cost, service quality and performance implications are relevant. Number of direct reports: 0; Number of dotted line reports: 0; Leads virtual transition teams and coordinates cross-functional stakeholders, suppliers and Service Desk teams through transition and early-life support. • Proven experience in IT Service Transition, ITSM or Service Delivery roles in a global organisation., • Strong working knowledge of Incident, Problem, Change and Service Level Management., • Experience defining and implementing service acceptance and operational readiness criteria., • Experience working closely with project/delivery teams to transition services into BAU., • Understanding of release and deployment practices and operational impacts., • Experience working with AMS providers and Service Desk outsourcing models., • Strong capability in managing shared accountability across multiple suppliers., • Ability to influence technical and non-technical stakeholders with clear, structured communication and strong governance discipline., • ITIL v3/v4 certification or equivalent experience., • Experience in global FMCG / CPG environments., • Familiarity with SIAM principles in multi-supplier environments., • Experience using service management tooling, e.g. ServiceNow, in transition and operational readiness processes. Initial Telephone call with Talent Acquisition 1st stage interview – 45 minutes competency-based interview based on our company values and your experiences. 2nd stage interview – 90 minutes – a technical interview to understand your skill set/case study or presentation interview. pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated! • Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme., • Opportunity to self-enrol into Health Cash Plan, • Private medical Insurance (if eligible by grade), • Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career., • Stakeholder Pension Scheme, • Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme, • 25 days + bank holidays Holiday Enhancement Scheme, • 1 Volunteering Day per year, • Cycle to work scheme, • Discounted gym membership – Carlisle and Chiswick only, • Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services, • Access to Employee Assistance Programme, • Financial Wellbeing Support, • Access to great training and development opportunities, • Purpose led – We’re energised and guided by our purpose to bring happiness with every bite, • Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers., • Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be better, • Resilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forward, • Collaborative – We gain strength from operating as one pladis, winning and succeeding together Best mix of ingredients pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive. Our Chiswick site has step-free access, accessible entrances nad lifts between floors to support with individuals with mobility needs. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to receive other benefits and privileges of employment, and where possible to perform key job functions. pladis is one of the world’s fastest growing snacking companies and home to much loved brands including McVitie’s, GODIVA and Ülker. pladis also owns regional brands Jacob’s, Go Ahead, Flipz, Turtles, BN, Verkade and many more products across sweet and savoury biscuits, wafer, cake and chocolate. Formed in 2016, pladis is the proud steward of over 300 years of family baking and confectionery experience. The expertise of our 16,000-strong global workforce spans 27 bakeries across 11 countries and is united by our purpose: to ‘bring happiness with every bite’. As a responsible business delivering the highest quality products and exceptional service, pladis’ products have the potential to reach more than four billion people across the world. For more information, please visit: www.pladisglobal.com For our Privacy policy please click here #J-18808-Ljbffr

Xpertex Xpertex, part of the larger Exponential-e Group, are an information and data cyber security company that have been providing high-security services and solutions to the public and private sector since 2006. With over 15 years’ experience Xpertex is a leader in cyber security, solving complex security problems across Government, Industry and Commerce. Through our experience, knowledge and expertise we have developed trusted relationships with high profile clients; giving them the best solutions that deliver high security Networks, enhanced Cyber Security and quality Information Assurance. People are the cornerstone of everything we do and Xpertex offers fantastic career opportunities for those motivated to become experts in their field. If you are a passionate individual and enjoy the challenge of a fun, fast-paced work environment connect with us today. Overall purpose of the job: • The role provides direct DevOps support and business consulting to Xpertex customers, based 5 days a week on customer site. The role sits within a DevOps Managed Service team offering IT Development, IT Security, IT Operations as well as assurance to Xpertex’s customer systems., • The post-holder will be skilled and experienced professional operating at the SFIA band specified, • The post-holder will be an active contributor to the development of the lines of service to which it relates for the reporting period Key responsibilities for this job: • Functional, Technical, support and optimisation of the technical systems within the Managed Service, • Technical Consultancy on multiple customer engagements at customer sites and remote support, • Development, Test & Release and Support of customer products, • Management of all planned outages and deployments of new services, software or capabilities – this includes upgrades, major changes and periods of special interest, • Engage with business development stakeholders to support growth in the relevant line-of-service., • Provide subject-matter-expertise in 2nd and 3rd Line support in response to queries received by peers and colleagues or managers, • Producing project artefacts, technical designs and support documentation that is reviewed, managed and stored appropriately in line with best practice, e.g. Prince2, TOGAF, ISO, AGILE etc., • Attendance at Daily Scrum or checkpoint meetings – including any associated documentation, managing incidents, escalations or upcoming upgrades, • Providing progress updates to relevant stakeholders including identification of risks and issues., • Researching market approaches, • To hold active security clearance Knowledge and experience required: • This role will require you to hold an active high level of DV security clearance prior to starting the role, • Experience working in DevOps related engagements or related field, • Knowledge of information technology practices and products to provide objective and credible opinions and guidance, • Experience of Linux/RHEL v6x, 7x and 8x, • JavaScript, SQL, Java, Python and Unix coding, • Scripting knowledge, • AGILE, • JIRA, • Communicate with impact and empathy and adapt style to suit the situation, • OpenText Service Manager and/or ServiceNow report creation knowledge, • Ability to provide written reports to a high standard with the appropriate caveats and guidance (internal and external facing material), • AWS infrastructure support and migration experience Desirable knowledge and experience: • AWS accreditation, • Knowledge of COTS products (including but not limited to; Elasticsearch, NiFi, Rabbit, Kafka, MongoDB, Hadoop, Ansible, Git and Kubernetes), • Development of dashboards for monitoring and alerting through Grafana, Splunk, Prometheus and OpenText Om and Ops Bridge, • On prem to cloud application migration, • Full, current UK Driving license and provision of vehicle for business purposes Our people are what makes Exponential-e Group the company it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way. #J-18808-Ljbffr

• Location: Central London (Hybrid – Tuesday, Thursday + 1 flex day), • Position Type: Permanent Norton Blake has partnered with a top-tier, global media and entertainment powerhouse to find their very first Cloud & AI Application Administrator. This is a brand-new, strategically vital position for the business. Because it is the first role of its kind, you are stepping into a highly anticipated position with massive internal backing, total ownership to shape your own day, and a clear path toward a permanent career move. As our client adopts a growing portfolio of AI-enabled and cloud-based business applications, you will act as the operational custodian of these platforms. Your job is to ensure these tools are effectively managed, secure, cost-efficient, and technically aligned with enterprise needs. Crucially, this is platform-focused, not end-user side. You won't be handling daily desktop support, resetting user passwords, or fixing hardware. Instead, you'll be managing the backend ecosystem, security governance, and application lifecycle. • Platform Governance: Manage the daily operations, access configurations (RBAC, SSO), and lifecycle management of cloud and enterprise SaaS applications., • Cost & Optimization: Monitor SaaS billing, track API consumption, flag cost anomalies, and help leadership optimize tech-spend., • Stakeholder Management: Partner directly with application "Super Users" and "Power Users" across the business to align tools with operational workflows., • Cross-Functional Collaboration: Work closely with internal teams across InfoSec, Procurement, Legal, and Operations., • Shadow IT Reduction: Actively reduce Shadow IT Cloud services by promoting the adoption of approved, secure, and supported SaaS alternatives. We don't need a deeply specialised, hardcore programmer. We are looking for a well-rounded technical professional who understands IT environments inside and out. • The Background: You have successfully progressed through the ranks of 1st, 2nd, and 3rd-line support, giving you an excellent, holistic grasp of IT infrastructure., • Proficiency in user access management: Including RBAC, provisioning workflows, and SSO integration, • Understanding of cloud platform security: Data encryption, API security, audit logs), • Strong technical concepts: Familiarity with APIs, webhook integrations, and system interoperability., • Cloud Agnostic: You possess a strong understanding of cloud platforms, feeling comfortable whether the environment is Azure,AWS, or GCP., • SaaS & AI Exposure: Experience administering enterprise SaaS platforms (desirable proficiency includes Box.com, Adobe Cloud) and exposure to common GenAI/automation tools., • The Right Personality: A true self-starter. You don't need to be micro-managed; you take total accountability for your work and can translate complex technical considerations into plain business language., • Stakeholder Savvy: High-caliber communication skills. While industry experience doesn't matter, this is a prestigious, top-tier global company, so absolute professionalism when dealing with senior power users is a must. #J-18808-Ljbffr

Provide first-line functional and technical IT support for a warehouse IT system and associated end-user technologies. You'll diagnose issues, restore service quickly, elevate when needed, and ensure incidents are logged and followed through to resolution. Training will be provided on the warehouse application. • Provide 1st line support to warehouse users (floor and office) via phone, ticketing system and in-person support., • Deliver functional support for the warehouse IT system (user guidance, basic configuration/support tasks) - training provided., • Perform triage, troubleshooting and resolution of day-to-day IT incidents (hardware, applications, access, connectivity)., • Carry out basic Linux administration/support activities (e.g., checking services, logs, permissions, connectivity, simple scripts if applicable)., • Support and troubleshoot issues involving Oracle / SQL (e.g., basic queries for validation, checking data issues, liaising with DB/admin teams)., • Log, prioritise and manage incidents/requests in line with SLAs; maintain clear updates to users and stakeholders., • Escalate complex issues to 2nd/3rd line teams or vendors with well-documented diagnostics and impact., • Contribute to problem management by identifying recurring issues and suggesting fixes/workarounds., • Support shift operations, including handovers between shifts and maintaining operational continuity., • Experience in a 1st line / service desk / onsite support role (or equivalent customer-facing IT support)., • Strong problem-solving and troubleshooting mindset; able to work calmly under pressure., • Working knowledge of Windows/Microsoft end-user environments (desktop support, basic M365/AD exposure helpful)., • Practical Linux skills (basic command line, service/log checks, networking basics)., • Exposure to Oracle and/or SQL (comfortable running basic queries, understanding common database-related faults)., • Strong communication skills with non-technical users in a fast-paced warehouse environment. #J-18808-Ljbffr

VIRTUS Data Centres is the UK’s fastest-growing data centre provider. We own, design, build, and operate some of the most energy-efficient, flexible, and secure data centres in Europe. In 2023, we announced our expansion into continental Europe, starting with Berlin and Milan, with plans to grow further across the region. At VIRTUS, we aim to be a positive force in the fourth industrial revolution—delivering innovative solutions while staying firmly rooted in our core values: Clarity & Quality, Accountability, Customer Commitment, Purposeful Innovation, and Capability & Growth. The role includes but is not limited to the following: • Reporting to Fire Life & Safety Manager for all VIRTUS Data Centres and supporting infrastructures., • Have a good understanding of the following Fire systems & Components: (Fire Panels, Vesda, Water Mist, Gas Suppression, Fire Extinguishers, Emergency Lighting, Fire Doors, Fire Stopping., • Have a basic understanding of the Following Fire Standards/Codes/Compliance (BS5839-1, BS6266, NFPA 75, Document B, Regulatory Reform 0rder 2005), • Must have experience with the following Microsoft tools (Word, Excel, PowerPoint), • Must be able to communicate clear and concise instructions, either verbal or written to Peers & Stakeholders., • Must be able to travel to site Monday to Friday between working hours., • Review and comment on Fire Life & Safety Design proposals., • Record and produce monthly KPI's as set by the Line Manager or the engineering director via a reporting dashboard or alternative agreed portal., • Manage the inspection, configuration, test schedules, performance indicators and any other defined reporting KPI's provided by Line Manager or the Engineering Director., • Provide 2nd 3rd level escalation for Fire & Life Safety issues., • Provide SOP/EOP development including sign off any Fire & Life Safety SOP/EOP drafts, as required., • Assist with the commissioning of existing upgrades and supporting Fire & Life Safety & Electrical Mechanical elements where required and/or support Virtus with general commissioning activities as directed by the Line Manager or the Engineering Director Continually optimise Fire & Life Safety systems to provide high levels of reliability., • Provide mitigation to remove (where possible) majority of “Human Error” aspects from all Fire & Life Safety operations, whether it be a physical optimisation to equipment, robust technical training, or clear procedure documentation., • Provide technical input on all Fire & Life Safety works and projects., • Optimise maintenance offerings to ensure all manufacturers and best practises are followed., • Ensure technical excellence on all Fire & Life Safety systems and ensure all engineering best practices are being followed., • Attend and witness Fire & Life Safety FAT Acceptance Tests (FAT/ 1st of a kind) for New Build items where required., • Collaborate with the Projects Department on facility Integrated Systems Testing (IST)., • Input into commissioning test scripts for Fire & Life Safety elements for FATs, SATS and IST., • Take ownership & Provide input of any key Fire & Life Safety issues and push progression, and as part of this, ensure VIRTUS systems are updated., • Assist the Technical Team to ensure compliance with ISO Security, Fire and Health & Safety related policies and procedures., • Assist with Health & Safety compliance., • Manage and if needed lead survey tests and reports on existing Fire & Life Safety installations., • Undertake projects of an engineering nature under the direction of the Line Manager or Principal Engineer and Engineering subject matter specialists., • Understand in a great depth and increase knowledge of Data Centre Building services, systems and component’s operation by involvement with manufacturing, construction, installation and operational testing of building service equipment, to confirm that it meets functional specifications and customer requirements., • Any other duties relevant to the position and the running of the company and any other reasonable requests made by your line manager. The successful applicant must be willing to undergo a BS7858 screening process. VIRTUS is an equal opportunity employer. As part of our commitment to equality, we work to ensure a fair and consistent recruitment process. We celebrate diversity and are committed to creating an inclusive working environment. VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs submitted without an active, written agreement for a specified role will become the property of VIRTUS, and no fees will be paid in relation to such submissions. #J-18808-Ljbffr

Doherty Associates (DA) have delivered IT solutions for over 30 years to world-renowned, international clients, primarily within the professional and financial services sectors. We are a Microsoft Solutions Partner with multiple designations, hold a Tier 1 Microsoft CSP relationship, and operate to ISO27001 & ISO9001 standards. Our services are built on the Microsoft cloud ecosystem and focused on delivering secure, high-quality, outcome-driven solutions for our clients. Our customers rely on us to bring specialist expertise and innovation across cloud solutions, hybrid working, modern workplace, data and BI, cyber security, governance and compliance. We have built a reputation as a company that keeps its promises and delivers quality. This role is office based, Monday to Friday, between the hours 10:30 and 19:00. Reporting to the Head of Managed Services, the Security Analyst is part of our Managed Services department and is responsible for the day-to-day delivery of our security services to DA customers. You will act as a first responder on security tickets, triaging and resolving alerts, incidents and requests, and remediating issues to bring customer environments in line with our defined security baselines. Alongside incident work, you will deliver the regular activities that keep our customers secure and informed - vulnerability scanning and remediation, patching and configuration compliance monitoring, security awareness training and phishing simulations - and produce clear, structured reports that translate technical findings into prioritised, actionable recommendations for customers. This role will best suit someone early in their cyber security career who is keen to learn, with a solid grounding in Microsoft 365 and a genuine interest in security. You will work closely with our 2nd and 3rd Line Security Engineers, who will support your development and to whom you will elevate more complex work to. While technical ability matters, equally important are strong customer-facing attributes - active listening, empathy, attention to detail and clear communication - as you will regularly engage directly with customers. You will form part of the security escalation path, which may include overtime, changes to shift pattern and/or an on-call cover. • Act as a first responder on security tickets; responding promptly to alerts, incidents and requests logged by customers, • Assess, classify and prioritise incoming security tickets in line with internal SLAs, escalating where appropriate so that incidents progress without delay, • Accurately log and efficiently progress tickets within the ConnectWise Manage platform, • Keep detailed notes and time entries within tickets, so that anyone reading a ticket for the first time has all the information required to progress it, • Resolve security tickets within your technical ability and collaborate with the wider team (2nd / 3rd Line Security Engineers and other specialists) to reach timely resolutions, • Remediate security issues to bring customer environments in line with defined security baselines, escalating to senior engineers where remediation is beyond your technical ability, • Support patching compliance and security configuration monitoring, investigating and remediating issues and escalating root-cause findings to senior engineers where required, • Form part of the security escalation path, which may include overtime, changes to shift pattern or on-call cover, • Deliver outstanding customer service across all forms of communication, • As part of a wider team, create tickets or route calls through to other engineers as required, • Ensure accurate, consistent, clear and understandable communication via tickets, email and over the phone, • Carry out regular Vulnerability Management Service activities, such as running scans, producing reports and performing remediation activities, • Manage the delivery of Security Awareness Training and Phishing Simulations using our online platform, • Follow existing procedures and act as a champion of security documentation on the desk, amending existing guides and creating new ones where applicable, • Produce clear, structured reports outlining risks, findings, and recommended improvements, • Record findings in client risk logs and present them to customers as required, providing actionable, prioritised remediation guidance, • Support ongoing improvement of customers' security posture through regular reviews, reassessments and follow-up of outstanding remediation actions, • Accurately complete daily timesheets and expenses reporting requirements, • Support training and onboarding of junior and new engineers in the DA office, • Promote an inclusive, collaborative and respectful working environment, leading by example, • GCSEs (or equivalent) including English and Mathematics., • Relevant IT or Cyber Security qualification, or equivalent industry experience., • Previous experience working in an MSP or other outsourced IT services environment, ideally in an IT Service Desk, Technical Support or Cyber Security role. At least one of the following, or actively working towards achieving one: • Microsoft SC-900 (Security, Compliance & Identity Fundamentals), • CompTIA Security+, • ISC2 Certified in Cybersecurity (CC), • Experience using ticketing systems and following SLA-driven processes., • Experience supporting Microsoft 365 environments., • Microsoft 365 security fundamentals, • Multi-Factor Authentication (MFA), • Microsoft Defender, • Email security threats (phishing, malware, spoofing), • Endpoint security fundamentals, • Vulnerability management principles, • Security patching and update management, • Identity and access management basics, • Ability to investigate and triage security alerts and incidents., • Ability to follow documented incident response procedures., • Strong written and verbal communication skills., • Strong customer service skills., • Ability to document findings, actions and recommendations clearly., • Strong organisational skills and attention to detail., • Ability to prioritise workloads and escalating appropriately., • Willingness to participate in on-call or extended-hours support where required., • Empathy - ability to listen to understand and support., • Adaptable - being able to adjust to changing workloads and priorities., • A positive, 'can-do' attitude., • High sense of urgency and accountability., • Proactive and self-motivated., • Team player who can foster an inclusive and collaborative working environment., • Keen to learn and share knowledge., • Basic salary plus performance bonus, • 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday), • Enhanced family-friendly benefit schemes including company sick pay, • Sponsored training and development and where applicable, a technical exams incentive scheme, including BTL1, • Private medical insurance and Employee Assistance Programme, • Income protection and life insurance, • Company Pension scheme We use AI notetaking tools to transcribe interviews for internal review. 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Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment and to enlighten and enable our clients’ transformation in an increasingly complex world. We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working which we know our employees value. The codes we support and operate in are at the heart of the regulation of the GB energy market, setting the standards for new and improved ways of working. Covering the complete breadth of the market, they have introduced a new model of cooperation and best practice for Code Management and delivery of a new digital, modern, and accessible, consumer-centric code. The Codes Change Management Team is responsible for the detailed analysis, solution design and requirement specification for all Change Proposals in the Retail Energy Code (REC), Smart Energy Code (SEC) and Independent Gas Transporters’ (IGT) Unified Network Code (UNC) sectors. It is empowered and responsible for delivering changes to industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent and effective change process that focuses on consumer outcomes. The Change Management Team are empowered and responsible for delivering a strategic programme of change to the industry, proactively raising Change Proposals to address known issues and opportunities and prioritising the change agenda to deliver an innovative, transparent and effective change process that focuses on consumer outcomes. The Change Analyst will be responsible for the day-to-day operation of the change process through to implementation, developing solutions to address complex and/or technical issues and realise opportunities in the energy market. This will involve engaging with stakeholders to capture views and impacts, producing change documentation and ensuring products remain accurate and up to date. • Develop an in-depth understanding of the Energy Codes, their products and the end-to-end impacts of these on industry stakeholders and consumers., • Provide advice and support to parties and stakeholders in understanding and engaging in the change process., • Identify the impacts of Change Proposals to code products, parties and service providers, consumers and other industry codes., • Analyse the root-causes of issues and develop effective, proportionate and enduring change solutions in collaboration with other Code Manager Service Providers., • Produce comprehensive, accurate and realistic Change Proposal Plans setting out a timetable for each Change Proposal relative to its complexity, importance and time-sensitivity., • Produce and review responses to impact assessments and consultations, identifying required amendments to solution options and legal drafting., • Complete cost-benefit analysis and produce robust business cases to support the case for approving or rejecting Change Proposals., • Produce high quality change documentation to internal quality standards., • Develop and maintain strong, collaborative working relationships with other Code Managers and Code Manager Service Providers., • Provide 2nd line support to the service desk to resolve change management queries and assist with front line queries during busy periods. Competitive salary plus excellent benefits package Duration: 12 month fixed term contract • Demonstrable experience in the GB energy market in a relevant role., • Understanding of the regulatory framework for the GB energy market., • Experience developing solutions to complex operational and technical issues impacting a variety of stakeholder., • Adept and versatile with the ability to understand and process vast, complex information., • Ability to identify and understand the impacts of policy development and regulatory change on a broad range of stakeholders., • Analytical skills to identify the root-cause of issues and develop optimal solution options., • Exceptional communication skills, both written and verbal, able to understand and articulate complex issues to all levels of seniority and to technical and non-technical audiences., • A keen eye for detail and the highest standard of quality for themselves and others., • Passionate about delivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do., • Be a team player, with strong interpersonal skills, working collaboratively towards a shared vision for the future. Diversity, Equity, and Inclusion commitments Our commitment to sustainable and inclusive growth. As a socially responsible leader, Talan continually invests in sustainable growth, addressing both social and environmental challenges. We achieve this while preserving our core values and ensuring operational excellence for our clients. This commitment to excellence extends across all aspects of our Corporate Social Responsibility (CSR) initiatives. For the past three years, through our 360° approach to social and environmental responsibility, we have been driving significant change and strengthening these principles within our corporate DNA. The solid foundations we've been building since 2021 are enabling our organisation to transform in a sustainable and positive manner. Disability Inclusion We recognise that the diversity of legislative and cultural frameworks for supporting individuals with disabilities requires the implementation of specific policies and a unique approach in each country where the Group operates. Talan is committed to strengthening its involvement in promoting the inclusion of people with disabilities by implementing dedicated support systems and raising awareness among our teams on these issues. • 25 days annual leave, plus bank holidays, • Reward and recognition schemes, • Flexible working, • Private Bupa healthcare (subsidised), • Life Assurance (up to 4 times annual salary), • Matched pension contributions, • Season Ticket Loan, • Cycle to work scheme, • Buy and Sell annual leave, • Reimbursement of eye test and up to £50 towards glasses or contacts, • Corporate gym rates, • Employee Assistance Programm, • Summer and Christmas parties, along with monthly Social@77 #J-18808-Ljbffr

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Join our Haleon Global Automation Transformation & Innovation team based in London, for a 12-month industrial placement, starting 28th June 2027 Are you looking to join a team of supportive, collaborative, and like-minded professionals where you can grow your expertise? If so, Haleon could be the perfect place to start your journey. This placement presents a unique opportunity to gain hands‑on experience in automation and digital engineering within a global consumer healthcare setting. You’ll play a key role in supporting the implementation of advanced technologies—including automation, robotics, Industrial Internet of Things (IIoT), and manufacturing data analytics—while contributing to Haleon’s strategic ‘Build for Tomorrow’ transformation programme. As an Automation & Digital Engineering placement student, you’ll be exposed to a wide range of engineering activities, enabling you to develop a broad and versatile skill set. Throughout your placement, you will have the opportunity to: • Gain insights from subject matter experts, enhancing your technical and professional development., • Engage with emerging technologies, including advanced automation systems and digital tools., • Collaborate across functions, working with teams in Quality, IT, Technical, and Procurement to support the seamless integration of automation and digital solutions., • Contribute to analytics initiatives, supporting data modelling, visualisation (e.g., Power BI), and performance tracking for engineering and transformation projects., • Support project coordination, assisting in the planning, execution, and delivery of automation and digital engineering projects. We welcome applicants currently studying for a degree in Automation Engineering, Mechatronics Engineering, Advanced Manufacturing Engineering or Digital Engineering who are creative problem-solvers and enjoy collaborating with global teams to apply. A genuine passion for innovation and emerging technologies, with a desire to contribute to forward-thinking engineering solutions. If you are studying for your Undergraduate Degree you must be in your 2nd year of study (England) or 3rd year of study (Scotland) or an Integrated Masters Degree and seeking to complete a year in industry in partnership with your university. Please ensure the role is suitable for your placement year. Role Start Date: 28th June 2027 • Salary: £28,860, • Haleon Bonus Structure, • A London travel allowance, • Health & wellbeing programmes to support your physical and mental health, • You will join IP Unite, Haleon’s community for students run by students to support charity events, sports clubs, STEM outreach and many more exciting projects, • Application – information will be required regarding your education and Right to Work., • Online Assessment – you will be asked to complete a behaviour based online assessment and one-way video interview supported by Hirevue., • Interview – if selected you will be invited to attend a final stage virtual interview; The interview will consist of a competency-based interview and may include a case study/technical exercise., • Offer – candidates will receive an outcome within 2 weeks following interview. Interviews will be held in November/December 2026 If you require any support or adjustments with your application, please email: 2026-10-23 Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions. Accommodation Requests • Use subject line: ‘Haleon Careers: Job Accommodation Request’, • Your Name and contact information, • Requisition ID and Job Title you are interested in, • Location of Requisition (city/state or province/country), • Description of specific accommodation you are requesting, • Resumes, CVs, or other requests outside of accommodation support The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch. #J-18808-Ljbffr

Coforge in London, UK is seeking a Technical Support Analyst to act as the primary Desktop Engineering resource for endpoint vulnerability remediation. The role focuses on reviewing Qualys findings, prioritising fixes, and guiding remediation with End User Platform and Security teams. The successful candidate will test and deploy updates using SCCM/MECM, develop PowerShell scripts for detection and validation, and provide 2nd line support for Windows, 365, and remote access services, while #J-18808-Ljbffr

We don’t just talk, we do. Lead the change with us. At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere. We are a global team of over 800 changemakers, operating in more than 40 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world’s biggest challenges. We’re all here at TBI to make a difference. We are seeking a highly motivated and customer‑focused individual to join our IT Service Desk team based in our London HQ. The successful candidate will be the first point of contact for all IT‑related issues and requests, providing support to end‑users. This role requires excellent communication skills, a strong technical understanding, and a passion for delivering exceptional customer service. • Global User Support: Provide responsive 1st and 2nd line technical support to TBI’s end users, enabling them to undertake their roles in a secure and professional environment., • Collaboration: Work collaboratively with our helpdesks in Nairobi, Dubai and Singapore to hand‑over tickets and tasks, ensuring that our staff receive timely assistance wherever they are located globally., • Incident Management: Respond to and resolve IT service requests and incidents via phone, email, chat or in‑person, ensuring timely resolution and maintaining high levels of customer satisfaction., • Troubleshooting: Diagnose and troubleshoot hardware and software, escalating more complex issues to senior analysts., • Onboarding: Onboard new members of staff, ensuring that their IT services, laptops and other devices are ready to go on day one., • Knowledge Base: Contribute to the development and maintenance of a knowledge base, creating and updating support documentation and user guides., • Asset Management: Ensure all end‑user IT assets are captured and that the asset management system is kept up to date., • Security: Work with the Cyber Security team to maintain security compliance across the end‑user environment (laptop, mobile devices) including multi‑factor authentication, access to data, anti‑virus protection, threat detection and loss of service., • Compliance: Ensure all IT activities comply with company policies, procedures and security standards., • Previous experience working within an IT Support role., • ITIL foundation qualification., • Excellent communication skills, including the ability to convey technical information to non‑technical stakeholders., • Excellent analytical and problem‑solving skills to identify and resolve technical issues., • Capability to work independently and as part of a team., • Knowledge and experience working with Windows 10/11, macOS/iOS, Microsoft 365, Entra (Azure Active Directory), Exchange Online, MDM tools, ITSM applications or other ticket management tools., • Ability to prioritise against tight deadlines., • Ability to take the lead on projects and problems when requested or as appropriate., • Self‑starter, able to take initiative and find resolutions to new issues and share knowledge with other team members., • Experience providing support to senior executives/VIPs., • Experience of working within a head office environment., • Experience of working in a global service desk function., • Knowledge and experience of working with Slack, Freshservice, video conferencing. #J-18808-Ljbffr

Location - London, with hybrid working in line with departmental requirements Lane Clark & Peacock (LCP) is an award-winning partnership operating across pensions and benefits, investments, insurance, energy, health, sports and data analytics. We combine industry experience with technology-led innovation to deliver high-quality advice, services and digital solutions to our clients. As endpoint security, software governance and modern workplace technologies continue to evolve, LCP is strengthening its End User Computing (EUC) engineering capability. This role will help drive improvements in endpoint governance, modern device management, application lifecycle management, automation and secure endpoint standards across the firm. The EUC Engineer (endpoint management and Intune) is responsible for the engineering, configuration, automation, and continuous improvement of LCP's endpoint and modern device management ecosystem. This role will focus primarily on endpoint engineering and Microsoft Intune, with particular emphasis on vulnerability mitigation, device compliance, automation and the delivery of a scalable, resilient end user computing experience across approximately 1,400 colleagues. • Reduce recurring operational issues through engineering improvements and automation, • Provide technical guidance and enablement to other support staff and technical teams, • Act as a third-line escalation point for Microsoft Intune and endpoint management issues, • Diagnose and resolve complex technical incidents escalated by 1st and 2nd line teams, • Ensure stable performance and configuration of Windows, macOS, iOS and Android devices managed via Intune, • Configure and maintain Intune policies, configuration profiles, compliance rules and security baselines, • Develop and maintain automation and scripting capabilities to reduce manual effort and improve endpoint consistency and resilience, • Build, improve and support Windows Autopilot provisioning processes, • Manage application packaging, deployment and lifecycle management within Intune, • Monitor platform health, reporting outputs, configuration drift and usage trends, • Work closely with Infrastructure, Security and Service Delivery teams to enhance endpoint security and user experience, • Support and enable frontline support services through documentation, technical guidance, automation and engineering improvements, • Contribute to the organisation's endpoint roadmap and modern workplace strategy, • Identify opportunities to automate, streamline and improve device management processes, • Produce and maintain documentation, runbooks and technical knowledge articles, • Own and improve governance for endpoint applications, including packaging standards, approved application catalogues, automated patching and lifecycle management through platforms such as Patch My PC, • Maintain secure endpoint baselines in partnership with the Infrastructure team to support compliance, vulnerability reduction and secure-by-default endpoint standards, • Support the firm's software governance approach through controlled application deployment, patch automation and the reduction of unmanaged endpoint software, • Ensure device management practices align with organisational security standards and regulatory requirements, • Support the change control process and attend CAB meetings where required, • Maintain accurate configuration and asset data across relevant systems, • Experience managing packaging and automated software patching solutions (e.g. Patch My PC), • Working knowledge equivalent to Microsoft Endpoint Administrator (MD-102) certification level, • Significant experience administering Microsoft Intune in a medium or large organisation, • Strong understanding of modern device management (MDM/MAM) approaches, • Excellent knowledge of Windows 11, Entra, Conditional Access and Autopilot, • Understanding of endpoint vulnerability management and secure endpoint principles, • Advanced troubleshooting skills across Windows and mobile operating systems, • Experience using PowerShell for automation, configuration and reporting, • A clear and confident communicator, able to explain technical concepts effectively, • Strong documentation and process-writing capabilities, • Ability to balance operational stability, user experience and security requirements, • Experience reducing reliance on local administrator access through modern endpoint management methods, • Familiarity with Zero Trust and secure-by-default endpoint strategies, • Experience managing macOS devices via Intune or alternative platforms (e.g. Jamf), • Understanding of security baselines, endpoint protection and the M365 security stack, • Experience working in an ITIL-aligned environment, • Knowledge of Microsoft Defender for Endpoint and related technologies Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a certified B-Corp, multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: • Hybrid working (see top of the advert for details), • Professional study support (where applicable), • Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks, • Life assurance, • Income protection, • Enhanced maternity/paternity/adoption and shared parental leave, • 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday, • Private medical insurance, • Discounted gym memberships, critical illness and dental insurance through our flexible benefits, • Eye care vouchers, • Cycle to work scheme, • Digital GP services, • Competitive pension scheme, • Discretionary bonus scheme, • High street discounts, • Season ticket loans, • Volunteering opportunities, • Electric vehicle salary sacrifice scheme (qualifying period applies) And much more! We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre-interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - [email protected] to discuss how we can support you with your application. LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs from agencies who are not part of our current PSL. LCP only pay agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the right to contact these candidates directly and have discussions with them without paying any agency fees. We do not pay agency fees when speculative and unsolicited CVs are submitted to any employee or Partner at LCP. #J-18808-Ljbffr

Business area Digital Services Location London Job ID 324994 Location – London, with hybrid working in line with departmental requirements Lane Clark & Peacock (LCP) is an award-winning partnership operating across pensions and benefits, investments, insurance, energy, health, sports and data analytics. We combine industry experience with technology-led innovation to deliver high-quality advice, services and digital solutions to our clients. As endpoint security, software governance and modern workplace technologies continue to evolve, LCP is strengthening its End User Computing (EUC) engineering capability. This role will help drive improvements in endpoint governance, modern device management, application lifecycle management, automation and secure endpoint standards across the firm. The EUC Engineer (endpoint management and Intune) is responsible for the engineering, configuration, automation, and continuous improvement of LCP’s endpoint and modern device management ecosystem. This role will focus primarily on endpoint engineering and Microsoft Intune, with particular emphasis on vulnerability mitigation, device compliance, automation and the delivery of a scalable, resilient end user computing experience across approximately 1,400 colleagues. Technical Expertise & Support • Reduce recurring operational issues through engineering improvements and automation, • Provide technical guidance and enablement to other support staff and technical teams, • Act as a third-line escalation point for Microsoft Intune and endpoint management issues, • Diagnose and resolve complex technical incidents escalated by 1st and 2nd line teams, • Ensure stable performance and configuration of Windows, macOS, iOS and Android devices managed via Intune Platform Management & Automation • Configure and maintain Intune policies, configuration profiles, compliance rules and security baselines, • Develop and maintain automation and scripting capabilities to reduce manual effort and improve endpoint consistency and resilience, • Build, improve and support Windows Autopilot provisioning processes, • Manage application packaging, deployment and lifecycle management within Intune, • Monitor platform health, reporting outputs, configuration drift and usage trends, • Work closely with Infrastructure, Security and Service Delivery teams to enhance endpoint security and user experience, • Support and enable frontline support services through documentation, technical guidance, automation and engineering improvements, • Contribute to the organisation’s endpoint roadmap and modern workplace strategy, • Identify opportunities to automate, streamline and improve device management processes, • Produce and maintain documentation, runbooks and technical knowledge articles Governance, Compliance and Security • Own and improve governance for endpoint applications, including packaging standards, approved application catalogues, automated patching and lifecycle management through platforms such as Patch My PC, • Maintain secure endpoint baselines in partnership with the Infrastructure team to support compliance, vulnerability reduction and secure-by-default endpoint standards, • Support the firm’s software governance approach through controlled application deployment, patch automation and the reduction of unmanaged endpoint software, • Ensure device management practices align with organisational security standards and regulatory requirements, • Support the change control process and attend CAB meetings where required, • Maintain accurate configuration and asset data across relevant systems, • Experience managing packaging and automated software patching solutions (e.g. Patch My PC), • Working knowledge equivalent to Microsoft Endpoint Administrator (MD-102) certification level, • Significant experience administering Microsoft Intune in a medium or large organisation, • Strong understanding of modern device management (MDM/MAM) approaches, • Excellent knowledge of Windows 11, Entra, Conditional Access and Autopilot, • Understanding of endpoint vulnerability management and secure endpoint principles, • Advanced troubleshooting skills across Windows and mobile operating systems, • Experience using PowerShell for automation, configuration and reporting, • A clear and confident communicator, able to explain technical concepts effectively, • Strong documentation and process-writing capabilities, • Ability to balance operational stability, user experience and security requirements, • Experience reducing reliance on local administrator access through modern endpoint management methods, • Familiarity with Zero Trust and secure‑by‑default endpoint strategies, • Experience managing macOS devices via Intune or alternative platforms (e.g. Jamf), • Understanding of security baselines, endpoint protection and the M365 security stack, • Experience working in an ITIL‑aligned environment, • Knowledge of Microsoft Defender for Endpoint and related technologies What’s in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a certified B-Corp, multi‑award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: • Hybrid working (see top of the advert for details), • Professional study support (where applicable), • Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks For your family: • Life assurance, • Income protection, • Enhanced maternity/paternity/adoption and shared parental leave For your health: • 26 days annual leave (pro-rata for part‑time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday, • Private medical insurance, • Discounted gym memberships, critical illness and dental insurance through our flexible benefits, • Cycle to work scheme, • Digital GP services For your wealth: • Discretionary bonus scheme, • Season ticket loans For others: • Volunteering opportunities For the environment: • Electric vehicle salary sacrifice scheme (qualifying period applies) And much more! We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre‑interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - to discuss how we can support you with your application. Recruitment agencies LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs from agencies who are not part of our currentPSL. LCP only pay agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the right to contact these candidates directly and have discussions with them without paying any agency fees. We do not pay agency fees when speculative and unsolicited CVs are submitted to any employee or Partner at LCP. #J-18808-Ljbffr

As a 3rd Line Infrastructure Engineer at Speedster IT, you'll be at the sharp end of our managed services delivery. You'll own the day-to-day health of our clients' IT environments — from physical hardware to cloud-hosted services — and act as a trusted technical partner to the businesses we support. This is a hands-on, client-facing role where no two days are the same. Provide hands-on support for client IT environments including servers, networks, and end-user systems. Monitor and maintain internal and external networks, email platforms, and security systems. Proactively identify and address risks before they impact client operations. Configure and deploy new server systems, hardware, and software in client environments. Carry out scheduled maintenance including patch management, updates, and backup and recovery operations. Manage system restarts and recovery procedures following outages or failures, minimising downtime at every stage. Diagnose and resolve complex technical faults escalated from 1st and 2nd line support. Where issues fall outside your remit, escalation to senior engineers or third-party vendors with thorough documentation of all steps taken. Serve as the key liaison between clients, external suppliers, and internal technical teams — keeping all parties informed throughout. Analyse system performance data and identify opportunities to improve the reliability, security, or efficiency of client environments. Maintain accurate technical documentation including configuration records, change logs, and incident reports — keeping our knowledge base current and audit-ready at all times. • Proven experience at 2nd or 3rd line in an MSP environment, • Strong knowledge of Windows Server, Active Directory, and networking fundamentals, • Experience with Microsoft 365, Azure, and cloud-based infrastructure, • Confident working with firewalls, switches, and security tooling, • Clear written and verbal communication — with both technical and non-technical audiences, • A methodical approach to troubleshooting with thorough documentation habits Relevant certifications such as Microsoft (MCSA / AZ-series), CompTIA (Network+, Security+), or Cisco (CCNA) are advantageous. Experience with RMM platforms (e.g. ConnectWise, Datto, NinjaRMM) and familiarity with ITIL practices would also be a plus. We're a fast-growing MSP with a reputation for doing things properly. You'll work across a varied client base, have real ownership of your projects, and be supported by a team that values technical depth as much as great service. We invest in our engineers — from training and certifications to the tools you need to do your best work. #J-18808-Ljbffr

Responsible for the Trust’s Network and Security Governance and support function (planning, designing, configuration and deployment management, maintenance, 2nd line support), technologies, and processes for those used in 1st and 2nd line support to ensure availability and consistency of use for the end user. Providing input to strategic direction of Network & Security technology and oversee the network managed service.Have extensive CISCO SDA support and configuration experience.Have in depth knowledge of Azure support and configuration.Responsible for implementing and maintaining effective technical solutions, in line with ITIL standards and internal SLAs, to meet Trust requirements. This includes the implementation of network and security related technologies and ensuring.Responsible for technical verification of the Network Managed service a network related area of the Cloud, on-site datacentres.Act as CISCO Network SME for the team and projects.In addition, the job-holder will support the Barts Health security and cloud strategies, ensuring a consistent and value driven technology solutions. • Work with and manage the network managed service (NMS) to ensure continued operation including; technical review of designs, changes and service management of the NMS., • Proactively monitor and review the network managed service and assure NMS supplier security quality (in line with Security/Network Management best practice, contractual agreements, and industry standards)., • Input to create standards relating to equipment, software/network configurations and processes to support and improve upon technical solutions and security in conjunction with the NMS., • Liaise and manage the Network Managed Service ensuring KPI’s and network policies and procedures are adhered to., • Analyse, investigate and troubleshoot to complex IT requests, problems and issues. Lead on problem management, identifying root causes to problems and recommending permanent fixes and workarounds, and make judgements on multi-stranded or complex ICT problems which may have no precedent or where there are conflicting opinions., • Act as an escalation point for support activities, matters concerning the network infrastructure and high priority incidents., • Coach and mentor team members, and promote a growing, transformative ICT culture., • Support, as required, the diagnosis, identification and resolution of faults relating to the network infrastructure ensuring that the appropriate remediation and escalation plans are developed and implemented. Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band. Date posted28 July 2026Pay schemeAgenda for changeBandBand 8bSalary£75,328 to £86,114 a year per annum incContractPermanentWorking patternFull-time, Flexible workingReference number259-8189641GSSJob locationsAshfield StLondonE1 1BBUnited Kingdom We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. • Experience working as a senior network management experience within the NHS or other large organization supporting over 5,000 users, • Experience of monitoring a team/managed service against SLAs., • Experience in working with a network managed service, • Experience of CISCO SDA networks, • Demonstrable budgetary management experience, • Able to monitor and liaise with different IT teams to ensure they have completed cyber security related activities and hold them to account., • Ability to think strategically, plan and implement change effectively., • Excellent planning (short and longer term) and organisational skills. Plan and organise broad range of complex activities, adjusts plans or strategies as necessary., • Demonstrable management skills, • Significant technical knowledge of CISCO SDA Networks, Configuration and Support, • Extensive understanding of Network technologies and their dependencies, • Extensive Knowledge of Azure, • Educated to masters level or equivalent, • Professional IT networking qualifications (e.g. CompTIA Network+, CCNA, CCNP, CCIE) or equivalent experience, • Excellent verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings., • Experience working as a senior network management experience within the NHS or other large organization supporting over 5,000 users, • Experience of monitoring a team/managed service against SLAs., • Experience in working with a network managed service, • Experience of CISCO SDA networks, • Demonstrable budgetary management experience, • Able to monitor and liaise with different IT teams to ensure they have completed cyber security related activities and hold them to account., • Ability to think strategically, plan and implement change effectively., • Excellent planning (short and longer term) and organisational skills. Plan and organise broad range of complex activities, adjusts plans or strategies as necessary., • Demonstrable management skills, • Significant technical knowledge of CISCO SDA Networks, Configuration and Support, • Extensive understanding of Network technologies and their dependencies, • Extensive Knowledge of Azure, • Educated to masters level or equivalent, • Professional IT networking qualifications (e.g. CompTIA Network+, CCNA, CCNP, CCIE) or equivalent experience, • Excellent verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings. #J-18808-Ljbffr

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone. What is TechOps? TechOps at Kraken is a modern, lean evolution of traditional enterprise IT. We span everything from hands-on frontline support through to high-impact technical projects and long-term strategic improvements. We are building a small, highly effective TechOps team and are looking for an ambitious, experienced TechOps Generalist to help us scale Kraken safely, securely, and with a strong focus on people. This is a broad role with a huge amount of variety. You’ll work across identity, devices, SaaS, networking, automation, and office infrastructure - often at the same time. Ambiguity is a constant, and we’re looking for someone who enjoys making sense of it and turning it into action. We operate almost entirely in the cloud, so you’ll be exposed to a wide range of modern tools and technologies across the business. Where you'll fit in As a TechOps Generalist, you’ll be a core contributor to the day-to-day delivery of TechOps services, working closely with the TechOps Lead and the wider global TechOps team. This is a role with real ownership. You’ll be trusted to take responsibility for problems and projects end-to-end, contribute to technical decision-making, and help shape how TechOps operates as we grow. We strongly believe that great TechOps starts with empathy. You’ll spend a significant portion of your time supporting Kraken employees directly, seeing first-hand the problems they face and helping ensure technology enables rather than blocks great work. We prioritise friendly, human support over SLAs or ticket numbers. Our aim is to deliver such a good experience that technology fades into the background, and when support is needed, it’s easy, human, and effective. What you’ll own Provide hands-on 1st, 2nd, and 3rd line support across the business Own and deliver TechOps work across identity, devices, SaaS, networking, and office infrastructure Work closely with the TechOps Lead to balance reactive support with proactive, planned improvements Contribute to technical projects that improve security, reliability, and scalability Design, improve, and automate systems and processes to reduce manual effort and operational risk Collaborate closely with Security, Engineering, and other teams to balance security, productivity, and user experience Support our offices across the globe Identify recurring problems and help build long-term solutions rather than short-term workarounds Example TechOps projects include: macOS and Windows MDM improvements and migrations Identity provider and SSO improvements Device trust and posture compliance solutions Replacing insecure authentication factors with phishing-resistant alternatives Office networking, AV, and access control improvements SaaS migrations and integrations What you bring to the party Must have Strong hands-on experience in an IT, TechOps, or systems-focused role Deep knowledge of Windows and macOS, with confident troubleshooting skills Hands-on experience providing 1st, 2nd, and 3rd line support Comfort operating in highly ambiguous environments and managing competing priorities A strong technical foundation across identity, MDM, SaaS, and networking Ability to communicate clearly with both technical and non-technical stakeholders A people-first mindset and a conscientious approach to decision-making Should have Experience supporting macOS, Windows, iOS, and Android environments Experience with Identity & Access Management platforms (e.g. Okta, Google Workspace, Microsoft Entra) Understanding of SSO technologies such as OAuth, SAML, and SCIM Enjoyment of scripting, APIs, and automating repetitive or error-prone tasks Experience working across time zones or with distributed teams ️ Bonus points A foundational understanding of programming or software engineering Familiarity with security tooling such as CrowdStrike, Kolide, osquery, or Zscaler Experience with office networking (we use Cisco Meraki) Exposure to cloud platforms such as AWS Don't think you check off all of the above? We love hiring passionate people with a drive to learn so get in touch and let us know which areas you don't currently have confidence and/or experience with, we'd love to hear from you! Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Chec #J-18808-Ljbffr

Power Platform Developer (Power Apps & Power Automate)1 London Bridge Full time, 37.5 hours per week Monday to Friday Hybrid working: 2 days per week on-site Permanent Competitive salary + benefits We're looking for a Power Platform Developer to join our team. This is an exciting opportunity for an experienced Microsoft Power Platform professional who enjoys balancing hands-on development with application support, stakeholder engagement and platform governance. Working across the Microsoft 365 ecosystem, you'll be responsible for supporting, maintaining and enhancing existing Power Apps, Power Automate workflows and SharePoint Online solutions, while also developing new capabilities that drive business efficiency and digital transformation. You'll work closely with stakeholders across the organisation to understand requirements, resolve technical issues and deliver scalable, secure and user-focused solutions. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Others may think this is just a role in IT, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do: Provide 2nd and 3rd line support for Power Apps, Power Automate workflows and SharePoint Online solutions. Manage and resolve support tickets, troubleshooting issues and implementing long-term fixes. Design, develop and maintain Power Apps (Canvas and Model-Driven Apps) and Power Automate solutions. Build new business applications and process automations that improve operational efficiency. Develop and maintain SharePoint Online sites, libraries, lists and document management solutions. Collaborate with stakeholders to gather requirements and translate business needs into technical solutions. Support the ongoing development of Power Platform governance, standards and best practices. Assist with platform administration, security, compliance and environment management activities. Produce technical documentation and provide knowledge transfer to support teams and end users. Contribute to continuous improvement initiatives across the Microsoft Power Platform estate. What you'll bring: Proven experience developing and supporting solutions using Microsoft Power Platform. Strong hands-on experience with Power Apps, Power Automate, SharePoint Online and Microsoft 365. Experience managing support tickets and resolving production issues in a live environment. Strong troubleshooting, analytical and problem-solving skills. Experience delivering business process automation solutions. Good understanding of SharePoint permissions, content management and site administration. Experience working with stakeholders to gather requirements and deliver technical solutions. Knowledge of Power Platform security, governance and compliance principles. Excellent communication and stakeholder management skills. Ability to balance support priorities alongside development and project work. Why HCA UK?Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Power Platform Developer you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Culture and valuesAt HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: * Unique and Individual: We recognise and value everyone as unique and individual* Kindness and compassion: We treat people with kindness and compassion* Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness* Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity Reasonable adjustmentsWe believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. #LI-HA1 #J-18808-Ljbffr

Grade and Salary: £50,400 - £65,800 per annum Location: Hybrid / London, EC1Y and homeworking The Opportunity This is an exciting time to join BSC. We are investing heavily to make us a digitally native organisation for the future of impact investing. A critical part of this is adopting and embedding AI across our work (there is equivalent work happening across data and IT). There are broadly three areas where we’ll apply an AI lens: 1.Our internal operations (everything from investment, to comms, to finance, workflows) 2.Our investment thesis (what should we be investing in in an AI native world) 3.The social impact ecosystem (how can we help others get up the AI curve faster and what can we build with the ecosystem. We are currently focussed on internal operations as the starting point. There are three buckets of work here: 1.AI Infrastructure – the foundation that everything sits on i.e. establishing and maintaining AI governance and onboarding/expanding ‘foundational’ AI tools across the organisation (e.g. Claude) 2.AI Academy – giving our team the mindset, knowledge, and behaviours to thrive in an AI native world (e.g. our AI speaker series, training programme, hackathons, etc.) 3.AI Innovation Lab - the prompts/Claude skills, automated AI workflows, agents, and products that we build for our team to raise the ceiling of what’s possible The AI team is a team of two (Head of AI and this role) and formally sits within the investment team (to be closer to the value we want to create), although in practice we sit between investment and a Transformation team with c.10 FTEs. Your work will be mainly around the AI Innovation Lab but is customisable based on your career goals. Every organisation will have to go through an AI transformation at some point and so this is a role that will be high value for the future. This position gives you the opportunity to play a significant role in that transformation. The learning curve will be steep but rewarding. You can download the candidate pack here: What you will do: • Bring deep AI technical expertise. Our Head of AI combines a strong understanding of BSC and investment (internal hire from the investment team) and intermediate knowledge of technical foundations, statistics, & GenAI and agentic technologies. Your advanced technical capability will complement this experience, creating a powerful combination., • This is a ‘Swiss army knife’ role. You will have a broad remit of projects to work on that will require different skill sets across the entire lifecycle of a project. Recent/current projects include:, • Automating screening workflows in our venture pipeline with AI, • Evaluating/building a range of connectors via MCP for Claude, • Creating agentic flows to help our engagement team discover new possible investors and tailor outreach for them, • Creating our prompt and skill library with a particular focus on impact assessment (you can read about one of our experiments: articles/entry/ai-assessments-impact-investing, • Working on data pipelines with AI (e.g. ingestion, verification) with our data team, • Sit on our AI Taskforce and Technical Design Authority making key decisions about our AI strategy and execution, desired architecture, core agentic capabilities (e.g. what memory system to set up for our agents) AI tooling, etc., • Design and deliver initiatives to support our team to develop the mindset, knowledge, and behaviours to thrive in an AI native world (e.g. run hackathons), • Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work. This could be helping to organise our summer or winter social, joining the Staff Council or helping with health and safety What you will bring - Qualifications & Experience • Strong technical & leadership experience across roles including data, IT or AI, with evidence of making & contributing to significant technical decisions and taking ownership of complex work., • A demonstrable track record of shipping technical products that users depend on some of which are AI / agentic products, • Acted as a technical advisor / thinking partner with organisational stakeholders in key decisions e.g. build vs. buy, vendor choices, architecture design etc., • An appetite for learning, and a track record of staying technically current in a fast-moving field; much of what this role uses in two years does not exist yet, so your ability to keep pace and pick up new tools and techniques matters more to us than mastery of any single one today, • A passion and demonstrable commitment to improving lives in the UK, • Degree /MSc in computer science / data / AI or equivalent (including professional training or other signals of technical capability like open-source contributions), • Work experience in impact/sustainable investing or our asset classes (property, debt, venture, outcome contracts) – you will be working closely with our investment team so familiarity with investment workflows will be useful Skills, Abilities & Attributes • Technical foundations are essential for this role: strong Python, fluent with AI-assisted coding tools, comfortable working with a range of languages across the stack, • AI and LLM expertise are essential for the role: you understand the technical elements well enough to make confident decisions (how transformers work; familiarity with fine-tuning, RAG, embeddings; interpreting benchmarks; understanding of current model landscape, etc.) and are comfortable with building and deploying related products (prompt engineering, running evals, setting up guardrails, MCPs etc.), • Prompt engineering, prompts/skills are seen as ‘products’ that are built with users in mind, iterated, evaluated, versioned, etc. and you can be a credible owner of our prompt/skill library, • Context engineering, you can think through what information a model / agent needs to execute a given task and how best to deliver it efficiently and effectively (including the necessary data pipeline work to get it there), • End-to-end ownership, you’re comfortable working with a project from problem discovery and scoping through to deployment and iteration. This is particularly important on key design choices that affect architecture and security, and you are able to deploy the right level of engineering rigour for a given problem. You are comfortable working solo or as part of a small project team, • Stakeholder engagement, you’re a clear communicator and can work with people from different functions (investment, comms, engagement, etc.) especially when they’re non-technical, • Ability to work closely with our data team on getting data in / out of our data infrastructure (Fabric) as well as using AI to help with data pipelines and workflows (e.g. data ingestion), • Ability to work closely with our IT team on IT/AI architecture, maintaining our IT security, and configuring the interface between IT and AI work (permissions, SSO, authentication, secrets/API key management etc.), • Familiarity with Microsoft ecosystem (Graph API, Azure, SharePoint, Power Automate, etc.). Our IT team manages this, and we will be working closely with them for our AI/agentic builds, • Familiarity with Anthropic products: Claude, Claude Code, Claude Cowork, Managed Agents, etc., • Cost modelling: given rapidly changing landscape of provider business models and price structures, this is an important skill to make sure we’re remaining within expected budgets Don't meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. NB You're welcome to use AI tools to support small edits, such as improving grammar, structure or clarity, but your CV and supporting answers should reflect your own experience, knowledge, skills and motivations. Applications that feel authentic and genuinely personal are most likely to receive a high score. We may use AI tools to support parts of our recruitment process, always with human oversight and in line with our principles on fairness, transparency and data protection. Interviews Initial screening: w/c 12th October Round 1 interviews (virtual): w/c 2nd November Round 2 interviews (virtual): w/c 16th November We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch #J-18808-Ljbffr

• Open to Job Share, Full Time or Part Time - Permanent Competitive salary of £36,200 – £46,300 per year, (plus a store specific location allowance of £2044 per annum) and a quarterly bonus of up to 20% OTE - and uncapped earning potential for high performers, meaning the more your store delivers, the more you earn. *This role is known internally as TradePoint Sales Partner Other benefits include Pension, 6.6 Weeks Holiday & Colleague discounts across a variety of our Group businesses including 20% off at B&Q. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as aTrade Business Development Manager and you’ll be a big part of this. Role Purpose: As a commercially driven growth owner, you are accountable for building, managing and growing a portfolio of TradePoint members. You will proactively generate demand, develop long-term trade relationships and convert opportunities into repeat project spend—delivering sustainable sales and margin growth. You act as a trusted partner to trade customers, combining strong sales discipline, market insight and operational excellence to create a differentiated trade experience and grow the TradePoint business. We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. If you require any additional support or adjustments to help you make an application, please contact us . The one we all love! Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 1 month. Share in the success you help create. With our shareplans, from just £5 per month, you can build up a savings pot, or use what you save to be a Kingfisher share holder. If the worst should happen, Life Assurance ensures those close to you have some protection. We offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management. We offer competitive salaries for all roles, and benchmark them, to ensure that we’re getting it right. And, as we value the contribution of all our colleagues equally, whether they are 17 or 70, our rates of pay for each job is the same. You’ll have access to the award-winning Kingfisher Pension Scheme, and we’ll put money in alongside your savings too. We have a number of medical benefits available depending on your role to help you and your family look after yourselves. All work and no play is no fun! So, you can enjoy 6.6 weeks' leave, plus we'll reward you with additional leave and cash rewards to celebrate long service anniversaries and milestone years. The chance to achieve more balance between work and your other commitments. Take advantage of fantastic discounts on loads of products and services, just for being a B&Q colleague! We have a network of over 3,300 health clubs offering discounts to colleagues and their partners of up to 25% on self-paid gym memberships. If you use a computer regularly for work, then we pay for your eye testevery two years. If you do require glasses, then you’ll also get £50/€70 towards single focal lenses and frames too. Whether you are thinking green, trying to get fit or saving money, our cycle to work scheme helps colleagues spread the cost and save money on any bike and safety equipment through salary sacrifice. Just like most families, we like to celebrate anniversaries and milestone years. For every 10 years up to 40 years’ service we give extra annual leave and a cash payment. “ We're one team, under many roofs. And, when we work together, there’s not much we can’t do. ” When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, LEO, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. LEO is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With LEO, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 500 different learning activities - like short videos, articles, workshops and webinars - think of LEO as your 24/7 training pal, designed to help you make the most of your B&Q career journey. Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working. We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions. At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day. A day in the life I make sure we comply legally and in a safe way as a store, and I empower my team to deliver stock management routines. It’s all about giving our trade customers a great experience and great advice, showing them the right products to build, create and improve their clients' homes. TradePoint is our store, within a store. Made for our trade customers, it’s a service designed to help all kinds of tradespeople, with all kinds of trade projects. We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex). We’ll contact you with feedback, and maybe even a job offer. Check out ourFAQs for more information about interviewing at B&Q. • Beckton, London, • Open to Job Share, Full Time or Part Time - Permanent #J-18808-Ljbffr

We continue to experience rapid demand and growth in iOS Development at Global Relay, as such we have multiple iOS teams working on exciting feature deliveries for our customers. We are looking for an DevOps lead who, together with their team, will leverage best DevOps practices and consolidate our Continuous Integration (CI) pipelines and deployment processes to maximise efficiencies and facilitate world leading software quality that our customers expect. The role will involve a combination of hands on technical activities and line management duties to maintain a high performing and motivated team. Given the varied nature of the role, your time will be split working across the following areas: • Automation: Researching, innovating and developing solutions inline with DevOps best current practices, • Operations: Monitoring and streamlining tooling, processes or infrastructure to ensure smooth and consistent experience for our development teams, • Service reliability: Instrumenting monitoring to get the best our of our on-premise hardware and to ensure system issues are dealt with efficiently. Collaborate closely with our developer community providing support and troubleshooting when required., • Technical leadership: Setting the strategic goals for iOS DevOps, ensuring scaling, efficiency and security needs are met through the activities of you and your team., • People management: Ensuring the team maintains high motivation, working on the highest value priorities while also conducting regular 1 to 1's , coaching, guidance and performance management activities to develop your staff and maximise their potential. Some of the technologies that you will interact with include: • Build & Deployment Automation such as Bitbucket, Jenkins, Ansible, • Languages/Scripts: Python, Bash, Swift Where you have knowledge gaps, training and shadowing opportunities will be provided. You have an automation-first mindset. You enjoy sharing your knowledge and have a thirst for expanding your own technical horizons. You are able to work under pressure and you are a keen problem solver with a drive for finding efficient solutions to challenging problems. • A minimum of 2 years working as a team lead, • 1-2 years using Xcode and Swift (Bonus), • You are comfortable collaborating with cross functional areas, • Strong security awareness including security best practices surrounding Kubernetes, • Hands on experience in with Python and Bash, • You are comfortable working in a cross geographic team., • Understanding of computer science fundamentals like threading, OOP and more, • Understanding of software systems concepts such as networking, firewalls, protocols, databases and more, • Some understanding of software delivery practices such as Git branching models and configuration management, • Experience with:, • CI/CD tools such as Jenkins or similar, • Infrastructure as Code tools such as Ansible or Puppet, • Containerisation/Virtualization technology such as Docker, Podman, VMware, • Experience in working in a highly regulated environment, • Experience in working within on-premise infrastructure or with managing a cluster of Mac Minis, • Understanding of software delivery practices such as feature toggling, no-downtime deployment Employees are required to attend the office 4 days per week in accordance with Global Relay’s hybrid working policy. Global Relay is unable to offer visa sponsorship for this position. Candidates must have the right to work in the UK at the time of application. • Bonus, • Full medical cover, • Dental care, • flexi working, • Free fruit, • 25 days holiday, • Life insurance 4 Stage Process • 1st Stage - HM Introduction, • 2nd Stage - Technical Interview, • 3rd Stage - Management Focused Interview, • 4th Stage - Meet the Team & Cultural Interview #J-18808-Ljbffr

At Talon, our mission is to unlock the full potential of out of home, making it more effective, creative, measurable and sustainable than ever. As a Platform Operations Manager at Talon Outdoor, you will be responsible for the reliability, performance, and continuous improvement of our platform stack. This is a senior, hands‑on leadership role combining deep technical expertise with team management and operational ownership. You will lead a team of platform engineers, drive operational excellence, and act as the key interface between business stakeholders, engineering, and external partners. Alongside overseeing day‑to‑day support, you will define strategy, improve processes, and ensure our platforms scale effectively to support global business operations. • Operational Ownership, • Own the end‑to‑end operation, availability, and performance of core business platforms, • Oversee 1st/2nd line support escalation, acting as the senior point of contact for critical issues, • Lead major incident management, root cause analysis, and post‑incident reviews, • Technical Leadership, • Provide hands‑on technical guidance across cloud infrastructure, application support, and DevOps practices, • Drive automation, monitoring, and observability improvements across the platform stack, • Participate in regular review meetings with engineering teams to assess performance, identify improvements, and drive continuous optimisation, • Ensure best practices in operations, scalability, and reliability are implemented, • Leadership & Team Management, • Lead, mentor, and develop a team of Platform Operations Engineers, setting clear objectives and performance standards, • Manage team capacity, shift coverage (including North American EST support), and incident response models, • Foster a high‑performance, accountable, and collaborative team culture, • Drive hiring, onboarding, and ongoing development of team members, • Stakeholder Management, • Act as the primary bridge between business teams, engineering, and third‑party integrations, • Translate business requirements into technical solutions and operational improvements, • Communicate effectively with senior stakeholders on platform health, risks, and roadmap, • Continuous Improvement, • Define and implement operational processes, runbooks, and standards, • Identify recurring issues and drive long‑term fixes through engineering collaboration, • Lead initiatives to improve efficiency, reduce manual effort, and enhance user experience, • Contribute to platform roadmap planning and prioritisation, • Global Collaboration, • Work across UK, US, and offshore teams to ensure seamless global support, • Align processes and standards across regions for consistency and scalability, • Working Habits and Core Skills, • Demonstrate self‑motivation and the ability to work both independently and collaboratively, • Bring innovative thinking and problem‑solving skills to the team, • Proactively engage with customers and engineering teams to deliver high‑quality outcomes, • Approach work with conscientiousness and a commitment to excellence, • Share knowledge willingly and pursue personal development opportunities, • Proven experience in an application support role or similar technical position, • Familiarity with Agile and DevOps methodologies, • Proficiency in using DevOps tools like AWS, Terraform, and Docker in production environments, • Excellent verbal and written communication skills, • Proficiency in at least one scripting or object‑oriented programming language, • Experience with SQL scripting and database servers such as SQL Server and MongoDB, • Proficiency in configuration management, automation, and orchestration tools, • Experience in the media domain is advantageous, • Knowledge of APIs and microservices is desirable, • Experience working with Java and MongoDB technologies is a plus Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent. #J-18808-Ljbffr

Location: National* Closing Date: 4th October 1st-stage Interviews (subject to change): w/c 19th October Grade: 7 (MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer) Salary**: National: £58,511 - £65,329 (which may include an allowance of up to £6,339) London: £63,343 - £70,725 (which may include an allowance of up to £6,207) Working pattern: Full-time, Part-time, Flexible working Contract Type: Permanent Number of vacancies: 8 Vacancy number: 22440 *We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ. Please note this role requires you to pass Security Check clearance. Please click on the link for details. We’re recruiting for multiple Senior DevOps Engineers here at Justice Digital, Data and Science, to be part of our warm and collaborative Hosting Platform Teams. This role aligns against the Senior DevOps Engineer role from the Government Digital and Data Framework. • The MoJ’s strategic hosting platforms are transforming the department’s ability to deliver digital services, by providing hosting services with ops tools and best practices embedded. The value the teams deliver is multiplied across hundreds of services that make the justice system better for users. We use modern best practices like DevOps, agile and GitOps. We work in the open and prefer modern open source tools. We have a Platform dedicated to hosting new applications using cloud native architectures, and platforms in AWS and Azure, designed to enable legacy applications to benefit from the same, modern approach to public cloud hosting, optimising costs and environmental impact. You can find some of our repos Cloud Platform, Modernisation Platform and Data Platform, • About Us: At Justice Digital, Data and Science, we're dedicated to leveraging technology to drive impactful change across the justice system. As a Senior DevOps Engineer, you'll play a pivotal role in enhancing access to justice and improving outcomes for users through innovative digital solutions., • Responsibilities: You’ll be working on our acclaimed open-source public services, with user needs at the heart of everything, helping us transform Government for the future. Working as part of a multi-disciplinary team, you’ll be helping define how we do what we do, and making sure that our systems are built to be changed rapidly., • Collaboration: You’ll collaborate closely with software developers, product managers, designers, delivery managers, technical architects and content specialists who share our vision of leveraging technology to transform government services. You’ll receive a range of excellent benefits when you join our department, including: • A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme., • 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday., • Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance., • Employees are allocated 10% of their working time for personal and professional development., • A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms., • Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too! You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog. As a Senior DevOps engineer, you will: Technical: • Help build and run user-centred, open-source, secure web systems to serve a variety of citizen and government needs, • Be responsible for automating the deployment of systems that follow standard patterns, or components of systems that are more complex, • Manage infrastructure for multiple environments through code, • Build tools to automate infrastructure management tasks, • Support delivery teams by maintaining infrastructure-as-code patterns and automation that are repeatable, auditable, and easy to adopt, • Identify sources of friction in build, deployment and operational workflows and address them through improvements to tooling, defaults and self-service patterns People: • Share knowledge of tools and techniques with the wider team and community, both developers and non-developers, and maintain DevOps culture., • Help build and maintain a diverse, inclusive culture across the development community, growing awareness, inclusivity, and balance, • Help with hiring, taking part in recruitment of other web operations engineers and technical staff, • Participate in the professional development of themselves and support the growth of others, • Participate in 2nd line support during office hours, and sometimes out of hours (for which you’ll be paid an allowance and further hourly payment when on-call) You will have: • A systematic approach to solving problems., • Experience managing infrastructure as code using tools such as Terraform., • Experience of version control technologies such as Git., • Experience with cloud providers such as AWS, Azure, or Google Cloud Platform., • Experience with a programming language such as Go, Python, Ruby or Javascript., • Experience working and leading tasks in a mixed skillset team., • Experience of working with container orchestration., • Experience of continuous delivery methods and deployment processes., • Engaging people: Building capability for all. Willingness to be assessed against the requirements for SC clearance We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy. Base salary for this role is from £58,511 to £65,329 (National) or from £63,343 to £70,725 (London). • New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band., • Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher., • Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase., • Candidates may also be eligible for a non‑pensionable Government Digital & Data Allowance of up to £6,207 per year (London) or £6,339 (National). This is a temporary allowance, reviewed annually and may be retained, amended, or withdrawn. The final offer will reflect the skills and experience you demonstrate during the assessment process. Why JDDS? Over the past year, we have strengthened our focus on attracting and retaining women and non-binary people in technical roles across the Ministry of Justice. We have steadily been increasing representation through targeted activity, including community forums, support and mentoring, and visible senior allyship committed to sustained improvement. We’re proud to back this up with action. Our internal Women in Digital, Data and Science Forum builds community for women and non-binary colleagues across all grades, creating space to share experiences, grow confidence, and shape practical changes. We also support cross-government work to remove barriers for women and girls entering and progressing in tech, and we offer routes in through apprenticeships and structured development. We’re proud that this work is recognised externally too: Justice Digital, Data and Science (Ministry of Justice) was named Best Employer of the Year at the Women in Tech Excellence Awards 2025. Read more about our work and culture in the blog posts below: • Six Months in – Building the Women in Engineering Working Group, by Rosie Brigham, Deputy Head of Profession for Engineering., • Designing Digital Services for Everyone: Why LGBTQ+ History Still Matters, by Mark Stanley, Deputy Director for Prisons., • It started with a Quiz: Discovering a Different Kind of Strength, by Eva Horvathova, Capability Manager. Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and foster an inclusive culture in our workplace. In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience, Technical skills and Behaviours during the assessment process. Stage 1 - Application and sift: To apply for this position, you must submit the following as part of your application: • A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert., • A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 2 criteria listed below, using a separate paragraph for each., • A systematic approach to solving problems., • Experience with cloud providers such as AWS, Azure, or Google Cloud Platform. A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details. Please access the following link for guidance on how to apply - Application Guidance Stage 2 - Interviews: Successful candidates who meet the required standard will then be invited to the 1st-stage, virtual interview via Teams, which will assess your “Experience of working with container orchestration” and your “Experience of continuous delivery methods and deployment processes”. Successful candidates that pass the first interview will be invited to the final, 2nd-stage interview, a panel interview held via video conference. This stage will cover both technical and behavioural criteria. Success Profile elements - Experience, Technical and the following Behaviours: • Communicating and Influencing, • Making Effective Decisions, • Developing Self and Others Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the Technical Skills will be applied as the primary lead criterion to determine the final merit order. Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application. A reserve list may be held for up to 12 months, from which further appointments may be made. Use of Artificial Intelligence Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements. If you have any questions, please feel free to contact #J-18808-Ljbffr

At Vanquis, we have a simple purpose: to deliver caring banking so our customers can make the most of life’s opportunities. Established in 1880, we’re now a FTSE All Share company and leading specialist bank. We lend responsibly, providing tailored products and services to over 1.7 million UK customers. We see ourselves as the bank that’s got your back. Vanquis has been named one of the Financial Times UK’s Best Employers 2025, ranking in the top 50 nationwide and seventh in Banking and Financial Services. This recognition is based on independent employee feedback, reflecting our strong workplace culture, career growth opportunities, and commitment to our people. We are proud signatories of the Armed Forces Covenant and actively support the Armed Forces community, including veterans, reservists, and military families. We take care of our colleagues as well as our customers, we are creating a workplace where everyone feels connected, valued, empowered and rewarded– all guided by our four core values – caring for people, pulling together, finding better ways and getting the right things done. Rewarding our colleagues goes beyond pay. We’re building a culture where everyone feels valued, motivated, and proud. Alongside competitive salaries, we offer meaningful benefits, annual salary reviews, a discretionary bonus scheme and evolving recognition. We care about your career and ambitions just as much as you do, offering tools, guidance and opportunities to help you grow. Take ownership, stay curious and we’ll match your ambition with unique experiences, hands‑on learning and tailored development to support your career journey. To develop, maintain and strengthen our IFRS9 Provisioning Models. The role will involve complex modelling to develop, monitor and take full ownership of the bank’s provisioning models under IFRS 9. There is an overarching responsibility to understand and evaluate impairment impacts as the Bank grows and launches new products and services. The individual will need to be capable of taking a more holistic view of the interaction of the model with the business to identify periods when business changes, or short‑term fluctuations, may be leading to variances, and suggesting appropriate adjustments to the models. • Develop, monitor and calibrate the Bank’s provisioning models., • In conjunction with the decision science, data & analytics teams, plus any relevant third‑party providers, lead the remediation actions raised by 2nd line Model Risk team (MRO) validation, along with initiating relevant model recalibrations and enhancements., • Lead the impairment model monitoring, working with Credit Risk and Data/Analytics team., • Ensure relevant governance and controls are followed with regards to the impairment process and any enhancements., • Work with the wider Impairment team to maintain and enhance segmentation, reporting, controls, monitoring, governance, and robust procedural documentation for internal and external stakeholders., • Perform ad‑hoc analyses as required and provide recommendations and solutions based on analysis., • Working with the wider treasury and finance teams ensure internal and external audit points are addressed and closed in a timely manner., • There is an overarching responsibility to understand and evaluate impairments impacts as the bank grows and launches new products and services., • Champion a culture of collaboration and continuous improvement., • Inspire and engage colleagues by clearly communicating objectives and aligning goals with broader strategic priorities., • Encourage technical excellence and capability development within the impairment modelling team., • Actively support talent development by identifying skill gaps and mentoring junior team members., • Promote innovation and best practices in modelling, governance, and risk management to enhance decision‑making and operational resilience., • Extensive practical experience in designing, building and calibrating impairment models, ensuring robustness and compliance with IFRS 9 standards, and delivering innovative solutions to complex modelling challenges., • Strong technical expertise in SAS, Python, and SQL/Snowflake for model development and data manipulation., • Hands‑on experience collaborating with decision science and data analytics teams to implement model enhancements and validate performance., • Solid understanding of the impairment framework and IFRS 9 reporting requirements within a regulated financial services environment., • Experience working with diverse credit portfolios (e.g., credit cards, vehicle finance, or non‑standard retail credit markets) is highly desirable., • Process‑oriented approach to model governance, monitoring, and lifecycle management., • Strong problem‑solving skills with the ability to interpret complex data and translate insights into actionable recommendations., • Strong communication skills – able to present technical concepts clearly to both technical and non‑technical stakeholders., • High attention to detail and a methodical approach to work, ensuring accuracy and compliance., • Self‑starter with a proactive mindset and strong motivation to add value through continuous improvement and innovation., • Strong computer literacy, especially with Microsoft Excel and related tools. London or Bradford (Hybrid working) Hybrid—typically a couple of days a week in the office. Part‑time or flexible arrangements are considered to support work‑life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why we aim to match your existing flexible working arrangements where possible. • Holidays: 25 days holiday up to 30 days (depending on service), • Pension: We know it is important to save for the future, that is why we will contribute up to 10%, • Maternity/Paternity: We realise that family time is important, we offer enhanced maternity (after successful completion of probation) and 4 weeks paternity leave, • Workations: opportunity to work abroad 20 days a year (approved list of countries) enabling you to visit family and friends or extend your trip, • Volunteering: 2 paid days to ‘give back’ to the charity of your choice, • Development: LinkedIn Learning for all, • Finance: Snoop Premium available to all colleagues, • Opportunities to connect: via quarterly socials, in‑person and virtual company updates, • Medical: Opportunity to opt in for Private Medical Insurance #J-18808-Ljbffr

• Full-time, • Business Group: DCS, • Legal Entity: AECOM Limited, • Business Line: Water, • Work Location Model: Hybrid, • Operating Group: International, • Primary Location: UK - Exeter, 2nd Fl, Block B East Start here. Grow here. Are you ready to help lead a team of talented engineers and shape the future of water infrastructure? Join our dynamic and multidisciplinary Water Team as Senior Structural Engineer in one of our offices - whilst also taking advantage of our flexible hybrid working model. We're at the forefront of innovation, delivering an exceptional portfolio of water programmes and projects through long-term partnerships with key clients - including major UK water companies (Wessex Water, Welsh Water, Southwest Water locally), contractors and international projects. This role represents a great opportunity to develop your career as a technical expert delivering solutions on a diverse range of projects that meet the technical challenges of today and tomorrow. Here's what you'll do: • Structural Design: Undertake the design and review of structural elements on wastewater and water infrastructure treatment projects, such as water-retaining structures and other water related assets, from concept through construction., • Collaborate: With Clients and AECOM counterparts to ensure stakeholders buy in to solutions, and also contribute to AECOMs wider technical capability and innovative approach., • Quality: Produce and review deliverables, including calculations, drawings and technical reports to relevant standards and procedures., • Deliver: Take responsibility for delivering to the agreed budget, programme and quality along with supporting the preparation of project budget & programme., • Explore: Seek opportunities to innovate and trial new methods by being inquisitive and forward thinking., • Mentor: Delegate tasks, direct and oversee the work of others and act as a technical mentor to more junior staff. Let's not forget the perks!You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, technical practice networks, AECOM University, volunteering days and our flexible hybrid working model to ensure a work-life balance that suits your lifestyle. Ready to push the limits of what's possible? Here's what we're looking for: • Civil or Structural Engineering degree or equivalent qualification., • Possess a range of structural analysis and design experience, particularly in relation to reinforced concrete and steelwork structures., • Experience working in a digital delivery environment using BIM and 3D design tools., • Have a membership/working towards membership of a relevant professional institution (ICE or IStructE). At AECOM, we value everyone's unique contributions and perspectives. We celebrate diversity, including neurodiversity, and believe it enriches our teams. We welcome applications from all backgrounds and abilities so, if you're an applicant with a disability that requires reasonable adjustment to complete the application process, please contact us at[emailprotected] At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve our most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility.As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are aDisabilityConfidentEmployer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address [emailprotected] if you would like to apply through theDisabilityConfidentInterview Scheme. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr

• Work location: You’ll be based in North London and will travel to customer sites across London as part of your role. A full UK driving licence and access to your own vehicle are essential. Business expenses will be covered., • Must be eligible for SC Clearance (UK resident for the last 5 years) Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. We are looking for an IT Field Engineer Team Leader to combine hands‑on technical support with the day‑to‑day leadership and development of our Field Engineering team. You will continue to work directly with customers, resolving technical issues across hardware, software, mobile, print and infrastructure, while also supporting the wider team to deliver a consistently high standard of service. This is a field‑based role suited to someone who enjoys solving problems, sharing their technical knowledge and taking responsibility when it matters. • Providing onsite and remote 1st and 2nd line technical support to Littlefish customers, • Diagnosing and resolving hardware, software, mobile, print and basic network or server issues, • Prioritising technical queries and service requests in line with customer SLAs, • Completing device builds, hardware installations, deployments, service transitions and technical projects, • Supporting the recruitment, induction and onboarding of new Field Engineers, • Coaching Field Engineers and contributing technical input to their development reviews, • Acting as a technical point of contact between Field Engineering, Service Delivery and other Littlefish teams, • Creating and maintaining operating procedures, processes and technical knowledge documentation, • Supporting new customer and service transitions, • Providing management cover when required, including workforce scheduling, team coordination and customer liaison, • Helping the team work effectively and identifying opportunities to improve day‑to‑day delivery, • Proven experience in a similar technical support or Field Engineering team leader role, • Strong 1st and 2nd line IT troubleshooting skills, • Experience supporting desktop, laptop and printer hardware, • Knowledge of Microsoft 365, Active Directory and Windows 10 and 11, • Experience with technologies such as SCCM, WSUS or MDT, • The confidence to lead, support and share knowledge with other engineers, • Strong face‑to‑face, telephone and written communication skills, • The ability to explain technical issues clearly to non‑technical customers, • A calm, organised approach when working under pressure, • The confidence to work independently and use your own initiative, • A full, clean UK driving licence, • The flexibility to travel to customer sites across the UK when required, • Referral bonus scheme of £1000 when you successfully refer a friend., • Access to our LinkedIn Learning platform, with over 16000 expert‑led online tutorials to enhance and achieve your personal and professional goals., • Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare, • Casual dress policy, • Company Pension Scheme, • Company social events, • 25 days annual leave plus public / bank holidays, • Purchase of annual leave scheme Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! I am vigilant, responsible, and proactive in protecting our people, customers and organisation from Cyber threats. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a ‘prefer not to say ‘option). #J-18808-Ljbffr

We are seeking a proactive and experienced IT Manager to lead IT Support and Infrastructure based at our headquarters. This role is responsible for delivering high-quality, business-critical IT services to traders and support staff in a fast-paced trading floor environment with about 150 users. The successful candidate will have prior experience within a trading firm (prop firm, broker, hedge fund, or bank) and a strong understanding of the urgency, precision, and communication style required to support live trading environments. This is a hands‑on leadership role, combining day‑to‑day technical involvement with ownership of infrastructure, vendor relationships, and the management of a small support team. You will be responsible for ensuring the stability, performance, and continuous improvement of end‑user computing, infrastructure, and application support, while developing and mentoring a team of two IT Support Analysts. • Lead, mentor, and manage a team of 2 IT Support team members, setting priorities, managing workloads, and supporting professional development, • Act as the escalation point for complex technical issues and trading‑critical incidents, • Define and improve IT support processes, SLAs, and escalation procedures, • Foster a service‑driven, calm, and responsive support culture aligned to trading floor demands, • Oversee and provide hands‑on support for 2nd & 3rd line IT support to the trading floor and wider business, • Ensure rapid response and resolution of incidents impacting traders during market hours, • Manage user accounts, access controls, permissions, and identity lifecycle across systems, • Produce and maintain clear technical documentation, procedures, and incident reports, • Own the end‑user computing environment, including desktops, laptops, peripherals, and trading floor setups, • Manage installation, configuration, and lifecycle of hardware, operating systems, and applications, • Monitor and maintain on‑prem and cloud infrastructure relevant to end‑user and trading support, • Coordinate with vendors and third parties for hardware procurement, support, and maintenance, • Support and manage core business and trading applications, including trading platforms and market data systems, • Lead and support the rollout of new software, platforms, and upgrades, • Test, evaluate, and recommend new technologies to improve performance, reliability, and trader productivity, • Identify risks, bottlenecks, and improvement opportunities across IT support and infrastructure, • Participate in and lead infrastructure and technology projects as required, • Ensure systems and processes are robust, scalable, and aligned with business growth, • Minimum 5–10 years’ experience in IT support or infrastructure roles within a trading firm (prop trading, hedge fund, brokerage, or investment bank), • Demonstrated experience supporting traders or trading desks in live market environments, • Previous experience managing or mentoring IT support staff, • Strong understanding of trading floor technologies, including: Trading platforms, Market data systems, Low‑latency environments and/or voice recording systems, • Strong Windows administration skills, • Solid experience with Microsoft 365, Azure, and Active Directory, • Excellent communication and interpersonal skills, with the ability to remain calm and decisive under pressure, • Hands‑on, pragmatic approach with the ability to balance operational support and longer‑term improvements #J-18808-Ljbffr

Doherty Associates (DA) have delivered IT solutions for over 30 years to world-renowned, international clients, primarily within the professional and financial services sectors. We are a Microsoft Solutions Partner with multiple designations, hold a Tier 1 Microsoft CSP relationship, and operate to ISO27001 & ISO9001 standards. Our services are built on the Microsoft cloud ecosystem and focused on delivering secure, high-quality, outcome-driven solutions for our clients.Our customers rely on us to bring specialist expertise and innovation across cloud solutions, hybrid working, modern workplace, data and BI, cyber security, governance and compliance. We have built a reputation as a company that keeps its promises and delivers quality. Reporting to the Head of Managed Services, the Security Analyst is part of our Managed Services department and is responsible for the day-to-day delivery of our security services to DA customers. You will act as a first responder on security tickets, triaging and resolving alerts, incidents and requests, and remediating issues to bring customer environments in line with our defined security baselines. Alongside incident work, you will deliver the regular activities that keep our customers secure and informed – vulnerability scanning and remediation, patching and configuration compliance monitoring, security awareness training and phishing simulations – and produce clear, structured reports that translate technical findings into prioritised, actionable recommendations for customers. This role will best suit someone early in their cyber security career who is keen to learn, with a solid grounding in Microsoft 365 and a genuine interest in security. You will work closely with our 2nd and 3rd Line Security Engineers, who will support your development and to whom you will escalate more complex work to. While technical ability matters, equally important are strong customer-facing attributes – active listening, empathy, attention to detail and clear communication – as you will regularly engage directly with customers. You will form part of the security escalation path, which may include overtime, changes to shift pattern and/or an on-call cover. Responsibilities Security Ticket Management & Incident Response • Act as a first responder on security tickets; responding promptly to alerts, incidents and requests logged by customers, • Assess, classify and prioritise incoming security tickets in line with internal SLAs, escalating where appropriate so that incidents progress without delay, • Accurately log and efficiently progress tickets within the ConnectWise Manage platform, • Keep detailed notes and time entries within tickets, so that anyone reading a ticket for the first time has all the information required to progress it Technical Resolution & Remediation • Resolve security tickets within your technical ability and collaborate with the wider team (2nd / 3rd Line Security Engineers and other specialists) to reach timely resolutions, • Remediate security issues to bring customer environments in line with defined security baselines, escalating to senior engineers where remediation is beyond your technical ability, • Support patching compliance and security configuration monitoring, investigating and remediating issues and escalating root‑cause findings to senior engineers where required, • Form part of the security escalation path, which may include overtime, changes to shift pattern or on‑call cover Customer Service & Communication • Deliver outstanding customer service across all forms of communication, • As part of a wider team, create tickets or route calls through to other engineers as required, • Ensure accurate, consistent, clear and understandable communication via tickets, email and over the phone Security Operations & Service Activities • Carry out regular Vulnerability Management Service activities, such as running scans, producing reports and performing remediation activities Training, Awareness & Documentation • Manage the delivery of Security Awareness Training and Phishing Simulations using our online platform, • Follow existing procedures and act as a champion of security documentation on the desk, amending existing guides and creating new ones where applicable, • Produce clear, structured reports outlining risks, findings, and recommended improvements, • Record findings in client risk logs and present them to customers as required, providing actionable, prioritised remediation guidance, • Support ongoing improvement of customers' security posture through regular reviews, reassessments and follow‑up of outstanding remediation actions Administration • Accurately complete daily timesheets and expenses reporting requirements Team Contribution • Support training and onboarding of junior and new engineers in the DA office, • Promote an inclusive, collaborative and respectful working environment, leading by example Qualifications, experience and skills • GCSEs (or equivalent) including English and Mathematics., • Relevant IT or Cyber Security qualification, or equivalent industry experience., • Previous experience working in an MSP or other outsourced IT services environment, ideally in an IT Service Desk, Technical Support or Cyber Security role. At least one of the following, or actively working towards achieving one: • Microsoft SC-900 (Security, Compliance & Identity Fundamentals), • CompTIA Security+, • ISC2 Certified in Cybersecurity (CC), • Experience using ticketing systems and following SLA-driven processes., • Experience supporting Microsoft 365 environments. Understanding of: • Microsoft 365 security fundamentals, • Email security threats (phishing, malware, spoofing), • Endpoint security fundamentals, • Vulnerability management principles, • Security patching and update management, • Identity and access management basics, • Ability to investigate and triage security alerts and incidents., • Ability to follow documented incident response procedures., • Strong written and verbal communication skills., • Ability to document findings, actions and recommendations clearly., • Strong organisational skills and attention to detail., • Ability to prioritise workloads and escalate appropriately., • Willingness to participate in on-call or extended‑hours support where required., • Empathy – ability to listen to understand and support., • Adaptable – being able to adjust to changing workloads and priorities., • High sense of urgency and accountability., • Proactive and self‑motivated., • Team player who can foster an inclusive and collaborative working environment., • Keen to learn and share knowledge. What we offer in return • Basic salary plus performance bonus, • 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday), • Enhanced family‑friendly benefit schemes including company sick pay, • Sponsored training and development and where applicable, a technical exams incentive scheme, including BTL1, • Private medical insurance and Employee Assistance Programme, • Income protection and life insurance, • Company Pension scheme DISCLAIMER - We use AI notetaking tools to transcribe interviews for internal review. By proceeding, you consent to this. Microsoft 365 security, MFA, End point, Microsoft Defender #J-18808-Ljbffr

Founded in 1983 by Dave & Pip Ridgway, Neg Earth Lights is a family-owned lighting and rigging equipment supplier for the entertainment industry. We are based at our purpose-built state-of-the-art facilities in Park Royal, London. Every day is different and brings new and exciting challenges. We have a commitment to a sustainable live events and touring industry, one that sparks real emotions and long-lasting memories whilst creating a sense of belonging for our team. With over 40 years' experience of investing in the latest equipment, in our people, and in our relationships, we encourage ingenuity, creativity, and the exploration of new ways to collaborate. From concept to delivery, our team wear our reputation for innovation, quality, and reliability as a badge of honour. We seek to invest in the latest and best equipment and ensure everything, from flight cases to truss is maintained to the highest standard. We are forward thinking and flexible, making the complex, simple and the simple, exceptional. No matter the size or scale of the project we take pride in our consistency and customer focused approach. For us, your training and development takes centre stage, from your first day to your last we will encourage and support you throughout your career development. Our NELL Academy training programmes support your wellbeing and ensure you have the skills and knowledge to excel in your role. Our Leadership programmes enable our managers to help you succeed and our competencies guide your development and realise your full potential. We create an inspirational environment rewarding employees for their hard work. With us, everything is possible, and we strive to ensure every member of our team can take pride in their delivery of projects and promoting creative solutions. We are looking for a proactive 1st / 2nd Line Support Analyst to join our dynamic IT team at Neg Earth Lights. This is an on-site role requiring you to be in the office Monday- Friday. You will provide essential technical support across our warehouse and office. • Act as the first point of contact for all IT Support Requests., • Reset passwords and unlock user accounts., • Install, configure and support user accounts in Active Directory and Microsoft Entra ID, • Maintain 365 environments (Exchange, SharePoint, Entra ID), • Assist with the onboarding and maintenance of user accounts, permissions, and decommissions., • Support warehouse specific devices and a variety of printers such as plotters, label printers, Officejet printers etc., • Log, track, and update all support tickets accurately within the service desk system, ensuring timely resolution., • Escalate complex technical issues to line manager., • Supporting the 3CX telephony platform., • Supporting the company's UniFi network across the warehouse and office., • Support networking issues including:, • TCP/IP, • DNS, • DHCP, • VPN, • Wi-Fi, • Troubleshoot hardware, software and network issues for the warehouse, office and remote-based users., • Support device deployment via Intune for a range of OS such as macOS, iOS, Android and Windows devices., • Conduct regular system updates and patches to ensure optimal performance and security of user devices., • Assist with server administration and system maintenance., • Create and maintain technical documentation and knowledge base articles., • Any other duties as required / authorised by your Line Manager / Line Management reporting line, • Comply with all Health and Safety requirements, • Comply with all Policies and Procedures, • Ensuring that work areas are kept in a clean and tidy manner at all times, • A qualification in computer science, information technology, or a related field, or equivalent work experience., • Proven experience in a 1st or 2nd line IT support role is preferred., • Strong technical knowledge of Windows OS, Microsoft 365, and Active Directory., • Excellent communication skills and a proactive attitude., • Ability to work in a dynamic environment., • Strong problem-solving skills and the ability to investigate issues logically from start to finish. #J-18808-Ljbffr

Job IntroductionThe In-Store Technology Analyst role has the responsibility of investigating and resolving technical issues raised through the service management platform, for all in store and head office IT hardware and software. Working daily on site in our stores/offices, the IST Analyst is the physical touch point to our users, as well as the remote support for users in other locations. The IST team are responsible for the installation, maintenance and problem resolution for all on-site end user technology, fulfilling hardware supply, installation, removals and break fix requests. (End User Compute, EPOS, Printers, mobile devices, etc.).The role is a full-time permanent position based in our London store, covering our store hours of operation. The role will require flexibility to work late shifts, weekends and Bank Holidays on a rotational basis, as well as occasional travel to regional stores and sites.As the In-Store Technology Analyst, you will:•Work collaboratively with other Service Delivery teams to ensure that incidents and problems are efficiently and effectively dealt with •Be the 1st & 2nd line support of PC, Mac and store hardware issues and the 2nd line support of instore EPOS systems alongside iPhones, iPads and other mobile devices •Ensure the day to day operational tasks that are necessary to provide a stable and robust environment are performed •Identify trends and root cause in driving improvements or upgrades as necessary •Drive your own performance against SLA, attaining agreed metrics for all services whilst actively driving personal development •Drive improved first time customer fix within the In-Store Tech team by the achievement of individual targets •Provide In Store and Head Office users with updates on the status of raised incidents and service requests •Increase the ability to resolve 1st time fix issues across the service desk team by proactively sharing technical knowledge, creating new documentation where appropriate •Support the transition of new services or service changes by adhering to new process changes or amendments •Support the achievement of customer satisfaction ratings and the reduction of call escalations, by regularly updating customers on call progress.You'll have:Excellent customer-centric communication and interpersonal skillsStrong sense of ownership and ability to follow tasks through to completionAble to thrive as part of a dynamic team, sharing skills and knowledge with peersStrong analytical and decision-making skills, alongside excellent planning and organisationAbility to communicate technical information in a clear and understandable manner to non-technical stakeholders.Familiarity of MS Exchange Server, Email and Microsoft OutlookComfortable with Windows 10,11 and MacOS 10.13+ operating systemsSoftware deployment and management via SCCM / IntunePC & Mac hardware, peripheral commissioning and setup alongside PC & Mac Diagnostics and fault finding Basic printer troubleshooting skills, knowledge of Ricoh printing /scanning desirable Experience using an IT Service Management tool.Remote control and remote access product set.Experience with mobile technology (iPhone, iPad), Video Conferencing, Projectors, TV, Audio Systems.If you’re looking to make a real impact to our store, head office colleagues and customers, from a technical perspective, this is a brilliant opportunity to join a passionate, close-knit team, keen on making a difference.SelfridgesSalary Competitive plus benefits AnnuallyJob Reference selfridges/TP/236299/7205Contract Type PermanentClosing Date 11 October, 2026Job Category ITLocation London, United Kingdom 24 September, 2026 #J-18808-Ljbffr

Pay rate: £350-£400 (Outside IR35) Contract duration: Temporary ongoing Our client requires an Application Support Team member to join the 2nd line support of their in-house developed applications. This role will have the following responsibilities: • Action incoming incidents from the Service Desk, resolving in line with agreed KPI’s. Prioritise tickets. Answer incoming emails to the shared Application Support Mailbox. Provide on-call in line with the L2 team rota. Action and upscale major incidents in a timely manner. Attend meetings when required to provide technical input. Effectively support transition of any new services into support, contributing to all relevant documentation and run books as required., • 5+ years relevant experience in software support, with exposure to testing and development environments., • 5+ years working in a service desk environments, • Good verbal and written communication, • Linux/Unix, Windows, mobile applications, web technologies and databases, • MySQL, MongoDB, • Experience of resolving user support calls and deploying fixes, • Experience of working closely with development, test and deployment teams, • Working knowledge of mobile technologies such as MDM, Windows Mobile, Android, Linux, mobile technologies and auditing software., • Experience of training end users on the best use of technology, • Working knowledge of Atlassian Tools like Jira and Confluence, • This is a multidiscipline role and the ability to pickup new skills and knowledge quickly is essential. The focus at the moment is continual service improvement, • Demonstrable experience of creating concise and effective documentation, • Application Support, • Technical Support, • MDM, • Bespoke services, • Middleware, • Technical Documentation, • Virtual Servers, • Event Management, • Network Topologies, • ITSM, • Linux command line, • SaaS, • Demonstrable knowledge of core ITIL functions and relationships, • Supporting high availability Applications and systems, • Very good verbal and written communication skills, • Exposure and ability to work across support lifecycles., • Focused systematic and pragmatic approach to problem solving., • Experience in building mobile and desktop devices #J-18808-Ljbffr

Founded in 1983 by Dave & Pip Ridgway, Neg Earth Lights is a family-owned lighting and rigging equipment supplier for the entertainment industry. We are based at our purpose-built state-of-the-art facilities in Park Royal, London. Every day is different and brings new and exciting challenges. We have a commitment to a sustainable live events and touring industry, one that sparks real emotions and long-lasting memories whilst creating a sense of belonging for our team. With over 40 years' experience of investing in the latest equipment, in our people, and in our relationships, we encourage ingenuity, creativity, and the exploration of new ways to collaborate. From concept to delivery, our team wear our reputation for innovation, quality, and reliability as a badge of honour. We seek to invest in the latest and best equipment and ensure everything, from flight cases to truss is maintained to the highest standard. We are forward thinking and flexible, making the complex, simple and the simple, exceptional. No matter the size or scale of the project we take pride in our consistency and customer focused approach. For us, your training and development takes centre stage, from your first day to your last we will encourage and support you throughout your career development. Our NELL Academy training programmes support your wellbeing and ensure you have the skills and knowledge to excel in your role. Our Leadership programmes enable our managers to help you succeed and our competencies guide your development and realise your full potential. We create an inspirational environment rewarding employees for their hard work. With us, everything is possible, and we strive to ensure every member of our team can take pride in their delivery of projects and promoting creative solutions. We are looking for a proactive 1st / 2nd Line Support Analyst to join our dynamic IT team at Neg Earth Lights. This is an on-site role requiring you to be in the office Monday- Friday. You will provide essential technical support across our warehouse and office. • Act as the first point of contact for all IT Support Requests., • Reset passwords and unlock user accounts., • Install, configure and support user accounts in Active Directory and Microsoft Entra ID, • Maintain 365 environments (Exchange, SharePoint, Entra ID), • Assist with the onboarding and maintenance of user accounts, permissions, and decommissions., • Support warehouse specific devices and a variety of printers such as plotters, label printers, Officejet printers etc., • Log, track, and update all support tickets accurately within the service desk system, ensuring timely resolution., • Escalate complex technical issues to line manager., • Supporting the 3CX telephony platform., • Supporting the company’s UniFi network across the warehouse and office., • Support networking issues including:, • TCP/IP, • DNS, • DHCP, • VPN, • Wi-Fi, • Troubleshoot hardware, software and network issues for the warehouse, office and remote-based users., • Support device deployment via Intune for a range of OS such as macOS, iOS, Android and Windows devices., • Conduct regular system updates and patches to ensure optimal performance and security of user devices., • Assist with server administration and system maintenance., • Create and maintain technical documentation and knowledge base articles., • Any other duties as required / authorised by your Line Manager / Line Management reporting line., • Comply with all Health and Safety requirements., • Comply with all Policies and Procedures., • Ensuring that work areas are kept in a clean and tidy manner at all times., • A qualification in computer science, information technology, or a related field, or equivalent work experience., • Proven experience in a 1st or 2nd line IT support role is preferred., • Strong technical knowledge of Windows OS, Microsoft 365, and Active Directory., • Excellent communication skills and a proactive attitude., • Ability to work in a dynamic environment., • Strong problem-solving skills and the ability to investigate issues logically from start to finish. #J-18808-Ljbffr

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Given our exciting and progressive growth plans, we are looking for an exceptional hands‑on Team Lead to join our global business. Reporting directly to the Head of Engineering, and collaborating closely with the Product Manager and Staff Engineer, you will be accountable for the technical vision, strategy, planning and coordination of engineering projects at Fresha while proactively managing technical risks. Team Lead is accountable for the team performance (e.g. ensuring processes are followed, estimates are reliable, communication is proactive, the code is well-architected) and a line manager for their team members. This position offers an excellent opportunity for someone who thrives in a fast‑paced and changing environment, enjoys working autonomously, relishes challenges, and seeks to make a significant impact. To foster a collaborative environment that thrives on face‑to‑face interactions and teamwork, all Fresha employees work from our dog friendly office four days per week, with the flexibility to work remotely on Wednesdays. London office: The Bower, 207‑211, Old St, Tower, London EC1V 9NR • Set ambitious yet achievable goals for the engineering team, maintaining high‑tech standards and objectives., • Ensure the team has a clear understanding of their responsibilities and expectations., • Mentor and provide technical guidance, drawing from your deep system design and coding expertise., • Facilitate continuous learning and improvement for your team., • Make sure your team follows our engineering practices by leading from the front., • Recognising and making trade‑offs with respect to the whole system., • Collaborate with team members to identify and address process inefficiencies by leveraging your experience in making architectural and design decisions., • Ensure the timely delivery of your team’s projects, which will ultimately have a tangible impact on Fresha’s success., • Actively contributing code, fixing bugs, and resolving issues to help drive the team's progress, • You understand deeply the entire architecture for a major part of the business and you’re able to articulate clearly the scaling and reliability limits of that area., • Assist in interviewing, hiring, and training employees, ensuring they meet the engineering quality standards you uphold., • Track and analyse performance metrics for the team and your functional area., • Support the Head of Engineering in executing ad‑hoc projects, drawing from your experience in anticipating technical issues and making strategic technology decisions. This list is not exhaustive and there may be other activities you are required to deliver. To foster a collaborative environment that thrives on face‑to‑face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. • This is a highly technical and hands‑on role, • Proven experience in system design, coding, and architecture, with a track record of successfully delivering large systems in multiple languages, • Skilled in identifying and addressing process inefficiencies, leveraging technical expertise to drive improvements., • You’ve had to quickly break down complex problems into potential solutions, knowns and unknowns in order to get a solid resolution faster, • You have created an architecture that enables many potential futures without knowing what the future is, • Lead by example (ownership, quality, proactiveness, continuous improvement, product focus, get shit done, culture of open feedback) At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. • Screen Call - Video call with a member from the Talent Team - 30 minutes, • 1st Stage - Technical Video call/In‑person interview with our Engineers - 90 minutes, • 2nd Stage - Technical Video call/In‑person interview with Engineers - Up to 2 hours, • Final Stage - Video call/In‑person meet with Head of Engineering & CTO - 60 minutes We aim to finalise the entire interview process and deliver feedback within 4 weeks. • Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr

Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers’ legs. Ki’s mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to give insurance brokers quotes in seconds, rather than days. Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years. Ki’s teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status‑quo and help it reach new horizons. As our Associate Modern Workplace Engineer, you're the first point of contact for tech support here at Ki. You’ll handle first and second-line incidents and service requests for about 450 of our colleagues, across our London office and those working remotely. This hands‑on support role is all about keeping our end‑user devices, Microsoft 365, and collaboration tools running smoothly while managing access requests in line with our service levels and escalation paths. We run a modern, cloud‑managed estate (using Microsoft Intune, Entra ID, NinjaOne, and Freshservice) with absolutely no legacy, on‑premises desktop systems. Because we're an automation‑first team, you’ll spend as much time using and improving automated workflows as you will fixing individual issues. Our people are technically capable, and they look to us for quick, smart support that's clearly explained. If you love finding solutions, exploring new ways to automate, and making technology seamless for everyone, you'll fit right in. We're here to support you as you learn, grow, and help us scale our modern workplace. • Act as the first point of contact for technology incidents and service requests raised through Freshservice, Slack, email and in person, triaging and prioritising accurately and setting clear expectations with our colleagues., • Resolve 1st line issues at first contact wherever possible, including password resets, MFA and account lockouts, licence and application access, printing, and meeting room and AV support., • Diagnose and resolve 2nd line issues across Windows 11 and macOS devices, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and business applications, escalating to the Modern Workplace Engineer or to Security with a clear, documented account of what has already been tried., • Deploy, configure and recover end user devices using Microsoft Intune and Windows Autopilot, and support the new starter, mover, and leaver process end to end: account provisioning, group membership, device handover and secure wipe on exit., • Process access requests in line with the approval and least privilege model, retaining evidence of approval on the ticket so that access can be audited., • Maintain accurate asset records for laptops, mobile devices and peripherals, covering allocation, return, repair and secure disposal., • Monitor endpoint compliance and patch status and remediate non‑compliant devices, including encryption, operating system updates and security baselines, in line with agreed standards., • Write and maintain knowledge base articles and runbooks so that recurring issues can be resolved at first contact, or by our colleagues themselves through self‑service., • Identify repetitive manual work, raise it for automation, and build PowerShell scripting skills in order to take on that automation over time., • Support workplace technology projects such as device refresh, application rollouts and policy changes, including testing, pilot participation and colleague communications., • Meet agreed service levels for response and resolution, keep ticket records complete and accurate, and contribute to service performance reporting and continuous improvement discussions., • Strong troubleshooting skills across Windows 11, Microsoft 365, and common end‑user devices, with exposure to macOS, iOS and Android., • Understanding of identity and access management, including user accounts, groups, MFA, and sign‑in troubleshooting within Entra ID or Active Directory., • Knowledge of endpoint management and device lifecycle activities, with experience of tools such as Intune, Jamf or similar beneficial., • Ability to diagnose common networking issues including DNS, DHCP, VPN and Wi‑Fi., • Clear communicator who can explain technical concepts to non‑technical colleagues and maintain accurate documentation., • Methodical approach to problem solving, ticket management, and record keeping., • Interest in automation and scripting, with PowerShell experience or a willingness to learn., • Commercial experience in a corporate IT support environment, ideally within a 1st or 2nd line support role., • Experience working with ITSM platforms such as Freshservice, ServiceNow, Jira Service Management, or similar., • Familiarity with cloud‑first Microsoft environments and exposure to ITIL practices., • Experience within a regulated industry and/or relevant certifications are advantageous but not essential. You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals. 1. Initial recruiter screening call, 2. Interview with hiring manager, 3. Technical Interview (this may vary depending on the role), 4. Values Interview #J-18808-Ljbffr