2nd line technical support jobs in United Kingdom

Role: Senior Risk AnalystLocation: London Position: Full time, permanentAt MS Amlin, we operate at the heart of the Lloyd’s market – a place where complex risks meet innovative solutions. Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. We’re looking for a Senior Risk Analyst to join our team and help shape how we manage and oversee quantitative risk across the business.This role offers genuine variety. There will be an expectation to be involved in all aspects of the 2nd line Risk function, with a heavy bias towards the quantitative risk aspects (across insurance and financial risk). Areas of quantitative oversight include underwriting, portfolio management, outwards reinsurance, exposure management, pricing, reserving, and capital. You’ll collaborate with specialists across the business, contribute to management level discussions, and gain exposure to the decision‑making that drives a leading Lloyd’s syndicate.This is an opportunity to work in a collaborative, forward-looking Risk team where your work will be visible at the highest levels of the business. You’ll gain exposure across the full spectrum of insurance risk, contribute to shaping our approach in the Lloyd’s market, and develop your career in an environment that values curiosity, challenge, and growth.If you’re looking to develop your expertise and play a meaningful role within a high-performing Risk Function, we encourage you to apply.About the jobWhat you'll spend your time doing:Deliver the Integrated Assurance Plan by agreeing review scopes, executing reviews, and producing high-quality final reports.Lead and contribute to risk discussions with stakeholders, offering constructive challenge and practical recommendations.Define and monitor risk appetite, tolerances, and key risk indicators (KRIs), reporting outcomes to management committees and the Board.Investigate and track risk events through to resolution.Provide insightful analysis on risks and controls, ensuring issues are identified, escalated, and resolved.Conduct deep-dive reviews into critical topics such as business planning, reinsurance purchasing, and reserving.Support the Validation pillar in oversight of the Internal Model.Contribute to the Own Risk and Solvency Assessment (ORSA), ensuring it is a value-adding tool that informs risk-based decision making.Partner with Compliance to coordinate the Lloyd’s PBO attestation, helping stakeholders evidence how MS Amlin meets Lloyd’s expectations.Represent Risk in working groups and change programmes, providing review and challenge throughout.Support due diligence on strategic transactions (e.g. RITC, M&A).Monitor emerging risks and market trends, assessing their impact on MS Amlin and the wider Lloyd’s market.Prepare clear, concise, and impactful risk reporting for management and Board committees.Support the development and performance management of junior team members.Champion a culture of risk awareness, acting as a role model within the Risk function.Contribute to the Risk & Compliance Knowledge Management pillar, raising awareness of risk management across the organisation.Lead on 2nd line functional objectives, collaborating across pillars to deliver shared goals (e.g. away days, team meetings, inter-departmental projects).As required, periodically support wider initiatives and delivery across the 2nd line function that sit outside of your primary responsibilities.You’re going to enjoy this job if you also…Have a desire to move into Risk Management Take pride in the quality of your work.Enjoy collaborating and building strong, lasting relationships with stakeholders.Have an eye for detail but can also see the bigger picture.Can explain complex risk management concepts in clear, simple terms.Have the courage to challenge constructively across the business.Thrive in a fast-paced environment with multiple initiatives running concurrently.Adapt quickly to changing priorities.Bring fresh ideas and a clear vision for how to execute them.Enjoy working with a talented, supportive team.Are committed to continuous learning and development. What you’ll need:Actuarial experience in Underwriting/Portfolio Management or Reserving/Capital or demonstrable experience driving Insurance Risk deliverablesStrong analytical skills with the ability to generate data-driven insights.Ability to connect themes across different areas, identify interdependencies, and apply a commercial lens to balance risk and reward.Clear and confident communication skills, with the ability to challenge constructively and influence decisions.Strong written and presentation skills, capable of engaging senior stakeholders and ensuring the ‘risk voice’ is heard.Sound judgement, including knowing when to escalate versus resolve matters directly.Proven ability to manage multiple projects and prioritise effectively.Strong execution skills and resilience under pressure and change.We’re looking for someone who can demonstrate the requirements above through their experience and achievementsWhat will set you apartKnowledge of the Lloyd’s Market and its regulatory landscape.Exposure to Outwards Reinsurance or Exposure ManagementExperience of Risk Management or Validation What you can expect from us:As well as a competitive base salary and performance related discretionary bonus, here is a link to our employee benefits -Benefits of working at MS Amlin | MS AmlinAbout MS AmlinMS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd’s of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST • Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.DE&I at MS AmlinWe will build a workplace where all talent is welcomed, and everyone has the opportunity to influence how the business works. We have dedicated employee resource groups that support our Diversity, Equity, and Inclusion (DE&I) goals. xrnqpay MS Amlin is proud to be one of the founding partners of Lloyd’s Inclusive Futures programme which aims to get more Black and ethnically diverse people into the insurance industry • supporting them all the way from the classroom to the boardroom. Visit this link (Inclusive Futures Impact Report) to find out more about the programme and its aims and achievements so far.#LI-MSAULSummaryLocation: LondonType: Full time

Job ID: 1 Posted: 2026-10-22Location: London, England, United KingdomCategory: TechnologyCompany: CitiOverviewAs the world’s most global bank, Citi gives you the tools to be a trailblazer. Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. We’re not just building technology; we’re building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us!Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses.The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi.We want to regularly engage with talented individuals who are passionate about producing clean, testable code as part of a high performing team. We have found this to be way more important than experience in the financial sector.We welcome applications from any industry and should you wish to apply your application will be reviewed for a multitude of Developer positions at varying levels.What We do / The TeamCiti FX has a physical presence in 83 countries with 1,400 dedicated staff giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200 year existence.Citi has the largest FX presence of any bank globally and we proudly put this down to delivering unrivalled service and insight to our clients. Increasing investment in technology has seen us roll out award winning applications. Technology is a central pillar for our plans to sustain and grow our FX business.Above all, we seek individuals who seek exceptional attitude and aptitude in the people they work with and have a demonstrated passion for delivering FX technology in support of our #1 FX business.Role Overview/What will you do:As a Senior Java Engineer, your mission is to help shape our team of innovators and technologists toward creating next-level solutions that improve the way our business is run.Hands on technical implementation of Prime Brokerage solutions across FX and Equities using modern, cloud-native technologies and CI/CD workflows, focusing on consolidation, automation, and scalability.Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive mannerThe successful candidate will work with teams across FX Technology implement solutions that benefit the businessCollaborate with stakeholders across FX Prime Brokerage trading , Quants and Product team to understand Payments needs, translate them into impactful data-driven solutions, and deliver these in partnership with technology.Design, Development, Testing of new features in the applications.Continual improvement of the software development lifecycle and quality of the product.3rd line support of the production system (dedicated 24h support teams handle 1st / 2nd line).Mentoring junior members of the team.Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teamsKey Skills and Experience required –Master’s degree or above (or equivalent education) in a STEM discipline.Proven experience in software engineering and development, and a strong understanding of computer systems and how they operate.Hands on Experience in Java , Spring, Understanding of ultra-low-latency development practices.Proven understanding of FX highly preferredWell versed with AI coding tools like Devin , Claude code and Codex and delivered production grade applications.Proven track record of building new systems, replacing legacy systems and renovating existing systemsStrong skill set in SQL / DatabasesStrong understanding of Messaging tech like Kafka, Solace , MQ etc.Writing production scale applications to use the Caching technologies.The candidate will have systems (software, hardware, networks) knowledge required to define solutions and trouble shoot issuesExceptional communicator who loves working with people, confident communicating at all levels from an individual team to the entire enterpriseHighly credible hands on engineer, confident to deep dive into a product and codebase and offer detailed, constructive analysis and feedbackAwareness of industry trends and leveraging new technologies as appropriateAny Beneficial / Nice to have skills and experience:Understanding of Openshift , KubernetesKDB knowledge------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Applications Development------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. xrnqpay View Citi’s EEO Policy Statement and the Know Your Rights poster.

Job Reference: NJ0610Date Posted: 3 November 2026Recruiter: Nexus Jobs LimitedLocation: LondonRemote Working: Some remote working possibleSalary: 75,000 to 95,000Sector: I.T. Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. & CommunicationsJob Type: PermanentWork Hours: Full TimeContact: Jas GujralEmail: : Apply for this job nowJob Description2nd Level Treasury Infrastructure Systems Support Engineer – FIS IntegrityRole Description The 2nd Level Treasury Infrastructure Systems Support Engineer – FIS Integrity is a full-time, hybrid role based in London, with the option to work from home part of the time. The role involves providing second-line technical support for FIS Integrity treasury infrastructure, including investigating and resolving complex incidents, performance issues, and system errors escalated from first-level support. Daily responsibilities include monitoring system health, maintaining server and application environments, managing integrations, and supporting upgrades, patches, and configuration changes. The engineer will collaborate with infrastructure, security, and treasury application teams to ensure system stability, compliance, and high availability. The role also includes documenting procedures, creating support knowledge articles, and contributing to continuous improvement of the support processes and tools.FIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience.Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System.Must have at least 3 to 5 years experience at supporting 1st / 2nd Line Treasury systems or financial systems supportThe Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity.This is a 2nd level implementation and support position.QualificationsStrong technical support and troubleshooting skills, including experience handling 2nd level incident resolution and root cause analysis.Hands-on system administration experience with enterprise environments, particularly in managing and supporting financial or treasury systems.Solid understanding of operating systems (e.g., Windows Server, Linux) and related infrastructure components.Knowledge of network security principles and practices, including access control, encryption, and secure configuration management.Experience with FIS Integrity or similar treasury/financial software is highly desirable.Ability to work effectively in a hybrid setup in London, collaborating with cross-functional teams and external vendors.Strong analytical, documentation, and communication skills, with attention to detail and a structured approach to problem solving.Relevant technical certifications (e.g., Microsoft, Linux, networking, security) and a degree in computer science, information technology, or a related field are advantageous.Operational Platform Monitoring & Treasury Process AssuranceEnsures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance.Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes) Oversee payment flows across SWIFT, API, EBICS, and bank platforms Validate inbound data (bank statements, market data, trade feeds) Execute operational runbooks for failed processes and controlled reprocessing Perform daily checks and controls including cash position validation and transaction completenessIncident Management & Treasury Service ContinuityProtects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations. Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact Perform structured triage and initial diagnosis Resolve standard issues within SLA using approved knowledge base and runbooks Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context Support major incident management processes and incident bridge callsCash, Position & Exposure Data IntegrityEnsures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision‑making, external reporting, and audit processes. Validate transaction, position, balance, and exposure data across Treasury systems Identify and resolve discrepancies impacting liquidity confidence and risk accuracySupport reconciliation processes and ensure audit‑ready completeness of financial dataTesting & Release Support with Treasury AssuranceEnsures Treasury readiness and outcome protection for system changes and SaaS releases. Support execution of business testing, UAT, and regression testing Validate operational outputs resulting from system changes Assist in business readiness checks prior to release or cutoverEssential 2–5 years’ experience in 1st / 2nd Line Treasury systems or financial systems support Understanding of Treasury processes (payments, liquidity, settlements) Experience with incident management and ITIL processes Strong analytical and troubleshooting skillsDesirable Experience in FIS Integrity System Basic SQL or data interrogation capability Exposure to SWIFT, APIs, and integration technologies Experience supporting UAT or testing cyclesQualifications Degree in Finance, IT, or related discipline ITIL Foundation (preferred)· Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable· A proactive attitude and ability to adapt to a hybrid work environmentThis will be a hybrid role with 3 days in the office in Central London. xrnqpay The salary for this role will be in the range 75K • 95K.Do send your CV to us in Word format along with your salary and availability.

Description The HSEQ Manager provides specialist health, safety, environmental and quality support across capital delivery projects within the UK water sector. The role supports the safe delivery of water and wastewater treatment works, pumping stations, pipelines, reservoirs and network infrastructure from design through construction and commissioning. You will be responsible for health, safety, environment and quality aspects of work delivered through our [water] contracts centred in [Worsley]. This role links to a wider central Health, Safety, Environment and Quality (HSEQ) team meaning you will be responsible for communicating and cascading (HSEQ) initiatives, systems, processes, activities, regulatory and compliance requirements across the business. Your role will entail advancing compliance within the contracts, exhibiting leadership qualities and establishing the benchmarks we anticipate everyone to adhere to. Effective interaction with clients and operational teams will be pivotal, ensuring alignment with Health, Safety, Environment, and Quality (HSEQ) objectives, construction, design and management legislation, other relevant regulations, and standards across all contract activities. Key Responsibilities You will provide technical Health, Safety, Environment and Quality (HSEQ) & CDM guidance and support directly to the contract/s. Ensure all project stakeholders comply with CDM 2015 regulations, assist in the preparation and coordination of pre-construction information (PCI). Review and contribute to the development of Construction Phase Plans (CPP) You will have a passion for ensuring exceptional levels of health, safety, quality and environmental standards are delivered; putting in place the processes and reports to continually monitor and maintain quality standards. Lead by example offering guidance, support and coaching as needed to the project. Review, approve, and oversee the quality, progress, and compliance of Health, Safety, Environment and Quality (HSEQ) plans to ensure adherence to standards and objectives. Review workstream activities and contract risks including 1st line, 2nd line and 3rd line of defences (Operational, Strategic, Regulatory, Environment). Formulate roadmaps and strategic plans to address key risk areas or promote best practices, aligning with the company's values of continuous improvement. Undertake audits as per targets agreed within the Health, Safety, Environment and Quality (HSEQ) plan. Assume leadership in managing all high-potential or high-severity incidents, assigning responsibilities to an agreed investigation team. Oversee the completion of incident reports and ensure the closure of corrective actions. Being a point of escalation as agreed on the Health, Safety, Environment and Quality (HSEQ) plan. Implement corporate standards and governance interpret this and client requirements into local arrangements and ensure successful implementation. Work collaboratively with fellow Health, Safety, Environment and Quality (HSEQ) Leads, members of the leadership team, and other stakeholders to achieve organisational goals and promote a culture of health and safety excellence. Review and authorise Health, Safety, Environment and Quality (HSEQ) documentation, including any modifications to management systems, ensuring compliance with established standards and regulations. You will work closely with the wider Operational Team to maintain strong relationships and improve processes/systems wherever possible. Support in client-facing performance reviews and engagement forums and where requested attend. Approve local induction materials produced by the Health, Safety, Environment and Quality (HSEQ) Advisors specific to the contract. You will support the contract on training and competency requirements, ensuring that the contracts are achieving the highest standards of training compliance. Support Operational Leads with arrangements, contents and deliver of safety stand downs or workshops. You will lead by example and strive to drive the correct safety behaviours on-site, within depots and within our offices. Experience and Qualifications Technical Competencies and Experience CDM Regulations and Principal Contractor assurance. Temporary Works assurance including compliance with BS 5975. Confined space entry, rescue planning and permit compliance. Lifting operations assurance in accordance with LOLER and BS 7121. Excavation safety, buried services, utility avoidance and permit controls. Process safety awareness for water and wastewater treatment assets. Isolation (mechanical, electrical and process), commissioning and decommissioning activities. Water Industry Registration Scheme (WIRS) Environmental Awareness Quality Management Systems Water Sector Experience Water networks, infrastructure and assets Wastewater networks, infrastructure and assets Pumping stations Pipeline installation and rehabilitation MEICA installation and commissioning Essential Qualifications H&S qualification e.g. NEBOSH Diploma IOSH managing safely TechIOSH/GradIOSH or working towards Chartered status Full UK Driving Licence. Desirable Qualifications Temporary Works Confined Space Management IEMA Foundation or equivalent environmental qualification. Internal Auditor qualification Accident/investigation training Key Skills Strong technical understanding of construction risk. Ability to influence operational teams and contractors. Excellent investigation, reporting and communication skills. Working knowledge of water industry standards and client frameworks. Demonstrate leadership skills, mentor, coach and motivate others Strive for excellence and consistently achieve exceptional outcomes. Consistently meet or exceed expectations by executing plans effectively and setting ambitious goals to raise standards. Demonstrate decisiveness and quick-thinking abilities. Skilfully manage time, prioritising tasks to ensure successful completion. Proficiently handle multiple priorities, tracking responsibilities with precision. Exhibit outstanding analytical, organisational, and decision-making capabilities. Take initiative and maintain meticulous attention to detail. Showcase enthusiasm and foster strong relationships with key stakeholders. Success Measures Delivery of proactive HSEQ assurance across projects. Compliance with CDM and statutory obligations. Reduction in repeat audit findings and incidents. High-quality support to project delivery teams. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances. TPBN1_UKTJ

IAM Technical Lead Salary: Up to £90,000 | UK-wide | 5 days per week on-site The Role We're looking for a hands-on IAM Service Lead to oversee the day-to-day operation of a complex Identity and Access Management environment within a highly secure client setting. This is a predominantly technical role (70% technical / 30% leadership), focused on 2nd and 3rd line support, complex troubleshooting, incident resolution and team supervision. You'll need to be comfortable working directly with the technology rather than focusing solely on architecture or service design. Key Responsibilities Lead day-to-day IAM operations and provide 2nd/3rd line technical support. Troubleshoot complex identity, authentication and access issues across hybrid environments. Use PowerShell scripting to investigate issues and automate operational tasks. Support and maintain Entra ID, Active Directory, conditional access policies and GPOs. Manage escalations, root cause analysis and continuous service improvement. Supervise technical team members and communicate effectively with senior stakeholders, including CTO and CISO level. Essential Experience Strong hands-on experience running and supporting enterprise IAM services. Excellent PowerShell scripting and troubleshooting skills. Strong Microsoft Entra ID, on-premises Active Directory, conditional access and GPO knowledge. Proven 2nd/3rd line support and complex incident management experience. Experience leading or supervising technical teams. Excellent communication and presentation skills, with the ability to translate technical information for senior stakeholders. Desirable: Experience with Okta, BeyondTrust, CrowdStrike Identity and Microsoft Identity Manager (MIM). Working Arrangements Location: UK-wide, with five days per week on-site at the designated client location. Working pattern: Full-time, on-site commitment is essential. This is an excellent opportunity for a technically strong IAM professional who enjoys solving complex problems, leading a team and taking ownership of a critical live service. TPBN1_UKTJ

Job ID: 1 Posted: 2026-10-27Location: London, England, United KingdomCategory: TechnologyCompany: CitiOverviewAs the world’s most global bank, Citi gives you the tools to be a trailblazer. Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. We’re not just building technology; we’re building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us!Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses.The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi.We want to regularly engage with talented individuals who are passionate about producing clean, testable code as part of a high performing team. We have found this to be way more important than experience in the financial sector.We welcome applications from any industry and should you wish to apply your application will be reviewed for a multitude of Developer positions at varying levels.What We do / The TeamCiti FX has a physical presence in 83 countries with 1,400 dedicated staff giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200 year existence.Citi has the largest FX presence of any bank globally and we proudly put this down to delivering unrivalled service and insight to our clients. Increasing investment in technology has seen us roll out award winning applications. Technology is a central pillar for our plans to sustain and grow our FX business.Above all, we seek individuals who seek exceptional attitude and aptitude in the people they work with and have a demonstrated passion for delivering FX technology in support of our #1 FX business.Role Overview/What will you do:As a Senior Java Engineer, your mission is to help shape our team of innovators and technologists toward creating next-level solutions that improve the way our business is run.Hands on technical implementation of Cross border FX payments and custody solutions using modern, cloud-native technologies and CI/CD workflows, focusing on consolidation, automation, and scalability.Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive mannerThe successful candidate will work with teams across FX Technology implement solutions that benefit the businessCollaborate with stakeholders across sales , trading , Quants and Product team to understand Payments needs, translate them into impactful data-driven solutions, and deliver these in partnership with technology.Design, Development, Testing of new features in the applications.Continual improvement of the software development lifecycle and quality of the product.3rd line support of the production system (dedicated 24h support teams handle 1st / 2nd line).Mentoring junior members of the team.Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teamsKey Skills and Experience required –Master’s degree or above (or equivalent education) in a STEM discipline.Proven experience in software engineering and development, and a strong understanding of computer systems and how they operate.Hands on Experience in Java , Spring, Understanding of ultra-low-latency development practices.Proven understanding of FX highly preferredWell versed with AI coding tools like Devin , Claude code and Codex and delivered production grade applications.Proven track record of building new systems, replacing legacy systems and renovating existing systemsStrong skill set in SQL / DatabasesStrong understanding of Messaging tech like Kafka, Solace , MQ etc.Writing production scale applications to use the Caching technologies.The candidate will have systems (software, hardware, networks) knowledge required to define solutions and trouble shoot issuesExceptional communicator who loves working with people, confident communicating at all levels from an individual team to the entire enterpriseHighly credible hands on engineer, confident to deep dive into a product and codebase and offer detailed, constructive analysis and feedbackAwareness of industry trends and leveraging new technologies as appropriateAny Beneficial / Nice to have skills and experience:Understanding of Openshift , Kubernetes, KDB knowledgeWhat we’ll provide youBy joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resourcesVisit our About Us | Culture, Values & Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Applications Development------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. xrnqpay View Citi’s EEO Policy Statement and the Know Your Rights poster.

Job ID: 1 Posted: 2026-10-30Location: London, England, United KingdomCategory: TechnologyCompany: CitiSenior FX Cross Border Payments and AI EngineerOverviewAs the world’s most global bank, Citi gives you the tools to be a trailblazer. If your skills, experience, and qualifications match those in this job overview, do not delay your application. We’re not just building technology; we’re building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us!Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses.The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi.We want to regularly engage with talented individuals who are passionate about producing clean, testable code as part of a high performing team. We have found this to be way more important than experience in the financial sector.We welcome applications from any industry and should you wish to apply your application will be reviewed for a multitude of Developer positions at varying levels.What We do / The TeamCiti FX has a physical presence in 83 countries with 1,400 dedicated staff giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200 year existence.Citi has the largest FX presence of any bank globally and we proudly put this down to delivering unrivalled service and insight to our clients. Increasing investment in technology has seen us roll out award winning applications. Technology is a central pillar for our plans to sustain and grow our FX business.Above all, we seek individuals who seek exceptional attitude and aptitude in the people they work with and have a demonstrated passion for delivering FX technology in support of our #1 FX business.Role Overview/What will you do:As a Senior Java Engineer, your mission is to help shape our team of innovators and technologists toward creating next-level solutions that improve the way our business is run.Hands on technical implementation of Cross border FX payments and custody solutions using modern, cloud-native technologies and CI/CD workflows, focusing on consolidation, automation, and scalability.Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive mannerThe successful candidate will work with teams across FX Technology implement solutions that benefit the businessCollaborate with stakeholders across sales , trading , Quants and Product team to understand Payments needs, translate them into impactful data-driven solutions, and deliver these in partnership with technology.Design, Development, Testing of new features in the applications.Continual improvement of the software development lifecycle and quality of the product.3rd line support of the production system (dedicated 24h support teams handle 1st / 2nd line).Mentoring junior members of the team.Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teamsKey Skills and Experience required –Master’s degree or above (or equivalent education) in a STEM discipline.Proven experience in software engineering and development, and a strong understanding of computer systems and how they operate.Hands on Experience in Java , Spring, Understanding of ultra-low-latency development practices.Proven understanding of FX highly preferredWell versed with AI coding tools like Devin , Claude code and Codex and delivered production grade applications.Proven track record of building new systems, replacing legacy systems and renovating existing systemsStrong skill set in SQL / DatabasesStrong understanding of Messaging tech like Kafka, Solace , MQ etc.Writing production scale applications to use the Caching technologies.The candidate will have systems (software, hardware, networks) knowledge required to define solutions and trouble shoot issuesExceptional communicator who loves working with people, confident communicating at all levels from an individual team to the entire enterpriseHighly credible hands on engineer, confident to deep dive into a product and codebase and offer detailed, constructive analysis and feedbackAwareness of industry trends and leveraging new technologies as appropriateAny Beneficial / Nice to have skills and experience:Understanding of Openshift , KubernetesKDB knowledgeWhat we’ll provide youBy joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resourcesVisit our Global Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.#LI-AP2------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Applications Development------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. xrnqpay View Citi’s EEO Policy Statement and the Know Your Rights poster.

Sailpoint Engineer (IIQ) - Bank - London/Brussels Daily rate: €600 - €900 Duration: 12 months Hybrid: 2 days per week Start: ASAP We are looking for a highly skilled and experienced Specialist SailPoint Engineer to join our cybersecurity team. The ideal candidate will be responsible for maintaining SailPoint IIQ solutions, ensuring the security and integrity of our organization's identity and access management infrastructure. The Specialist IIQ Engineer will collaborate with cross-functional teams to assess security risks, develop strategies, and implement solutions that protect our critical assets and sensitive data from unauthorized access. • Develop and maintain architectural design documents, including technical diagrams, process flows, and system configurations., • Design, implement, validate and document new Sailpoint related changes, fixes and improvements, • Acting as 3rd line support for our Sailpoint IIQ infrastructure and its products., • Conduct security assessments and risk analysis to identify vulnerabilities, recommend remediation strategies, and implement necessary controls., • Troubleshoot and resolve security and technical issues related to SailPoint IIQ infrastructure., • Collaborate with cross-functional teams, including IT operations, network security, and compliance, to ensure alignment of security initiatives and adherence to regulatory requirements., • Provide training and knowledge transfer about the implemented changes to 2nd Line support and operations as needed, • Provide expert advice and knowledge transfer to other team members, • Experience in SailPoint IIQ toolset. Especially in integrating SailPoint IIQ with other critical applications within the organization., • Active Directory & LDAP knowledge (3-5 years) is a must., • Troubleshoot Custom System/Application connectors within SailPoint IdentityIQ, • Knowledge Windows & Linux server operating systems is highly recommended., • Scripting Knowledge eg: PowerShellis a plus, • At least 3-5 years of Identity & Access Management (IAM) engineering experience required., • Excellent analytical and problem-solving skills, with the ability to identify and resolve complex technical issues efficiently., • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders., • Experience with integrating SailPoint solution with other security tools and technologies, including SIEM and PAM solutions is a plus., • Experience working with Scrum/Agile Methodologies., • Experience working on multi-cultural environment., • Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment., • Experience in using tools as ServiceNow, Azure DevOps, MS Teams, and MS Office suite and Splunk., • Experience with CyberArk is a plus., • *Rates depend on experience and client requirements #J-18808-Ljbffr

Job Title: ICT Senior Network Engineer Location: South Wales Police Headquarters, Bridgend, Wales Salary: £47,046 - £50,949 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 11/11/2026 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. As an ICT Senior Network Engineer, you will play a crucial role in ensuring the smooth functioning of our ICT infrastructure and providing technical assistance to our staff. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change; there has never been a better time to join! The role: We are seeking a highly skilled and motivated Senior Network Engineer to join our dynamic IT team. In this role you will support the development, implementation, and maintenance of the network infrastructure. The ICT Senior Engineer - Networks will provide the technical resources necessary to support business continuity for a 24/7 emergency policing service and its external partners. Responsibilities : Implement network security including firewall configurations, intrusion detection/prevention systems, and access control lists To maintain the network architecture including Cisco routers and switches and Cisco ASA / Firepower firewalls & troubleshoot any issues that develop To manage Meraki firewalls / SD-WAN Appliances To assist with the maintenance of Cisco AnyConnect VPN / NAM / ISE To assist with the implementation and maintenance of a CISCO ACI network To manage the performance of major routing protocols such as EIGRP and OSPF. To conduct network capacity planning and support the roll-out of upgrades and improvements across LAN / WLAN / WAN / Wi-Fi / MPLS / SD-Access and Data Centre Requirements : Must possess any of the following: A bachelor's degree in an ICT related subject Cisco Certified - preferably CCNP Demonstratable equivalent skills or experience in networking Must have experience of designing, installing, configuring and managing an on-premises network infrastructure including layer 2 and 3 switching and routing. Must have experience of managing network security hardware and software, including firewalls and network intrusion detection systems. Experience of network hardware and software including Cisco and Meraki solutions. Must demonstrate in-depth understanding of datacentre network architectures, ICT disaster recovery strategies, and LAN / WLAN / WAN / Wi-Fi / MPLS / SD-Access networking technologies. Benefits Include: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment. Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being. Diversity, Equality & Inclusion: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves. Note : Due to the sensitive nature of the work performed by South Wales Police, all applicants will undergo a comprehensive background check as a part of the recruitment process. A full driving license is essential for this role. Level 2 Welsh is not essential, that level could be achieved within the first year of employment. The successful Candidate must be willing to undergo vetting to MVSC Vetting. Please note, if you are subject to an ongoing PSD investigation, you appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis PREVIOUS APPLICANTS NEED NOT APPLY IF APPLIED IN THE LAST 10 MONTHS . Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Network Engineer, IT Networks Technician, may also be considered for this role. TPBN1_UKTJ

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you Teya is a regulated payments fintech serving small businesses across Europe. Security, audit and regulatory trust are what keep our licences, card-scheme access and market access. Security at Teya is three connected teams: Security Engineering builds and runs technical controls, Security Operations runs monitoring and incident response, and Security GRC owns policy, risk and regulatory alignment. As Security GRC Manager, reporting to the CISO, you will lead a team of three that turns PCI DSS, SWIFT CSP, ISO 27001, PCI PIN, PCI MPoC and UK and EU regulation into clear, engineer-able and increasingly automated ways of working. The function is mid-transformation. Vanta is being rolled out, the risk approach is being redefined, findings are being consolidated and third-party risk is being rebuilt with Procurement. Your job is to finish that shift, make it stick, and make GRC an accelerator for engineering rather than a toll gate. For the next two to three years, the priority is PCI DSS and SWIFT CSP excellence, built to scale towards the expectations of a regulated UK and European financial entity. Lead and develop the Security GRC team, running a two-week sprint cadence and balancing roadmap work against heavy unplanned demand Represent Security GRC to auditors, assessors, regulators, the CISO and senior stakeholders Lead UK regulatory coverage, including operational resilience and FCA expectations, partnering with the team’s GRC Lead for EU regulation and DORA Own the ISMS policies and build one mapped control set across all frameworks, so teams get one evidence request instead of several Own the security risk methodology, scenario library and risk register, working with 2nd-line Risk and the OpRes and DORA programmes Run third-party security assessments with Procurement, Privacy and Legal, including the exceptions and risk acceptance path Plan the annual audit programme and lead PCI DSS (with the QSA) and SWIFT CSP assessments Own the consolidated findings register so issues are closed, not re-raised audit after audit Make Vanta the source of truth for evidence and lead governed automation of control assurance, including AI-assisted evidence review with named human owners Own the Significant Change procedure for PCI-scoped changes and oversee access and joiner-mover-leaver controls Report GRC metrics, risks and audit status to Security leadership 7+ years in information security, with substantial GRC leadership in regulated financial services; UK banking or payments strongly preferred Hands-on ownership of a PCI DSS or equivalent programme, including the QSA relationship and Report on Compliance end to end Experience of UK regulation, including operational resilience, and ideally a regulatory authorisation or supervisory review A track record of designing and running a security risk register, governance forum and third-party security risk programme Experience automating assurance at scale, with human accountability and auditability built in Enough technical depth in infrastructure, cloud, identity and network controls to challenge evidence and work credibly with engineers Clear, plain-language communication with engineers, executives, auditors and regulators A partner mindset: you advise, enable and persuade rather than block Experience with SWIFT CSP, PCI PIN, PCI MPoC, ISO 27001, DORA or Vanta is a plus We trust you, so we offer flexible working hours, as long as it suits both you and your team. Physical and mental health support through our partnership with WellHub, giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, and digital fitness and nutrition apps. Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support. Cycle-to-Work Scheme. Health and Life Insurance. Pension Scheme. 25 days of Annual Leave (plus Bank Holidays). Office snacks every day. Friendly, comfortable, and informal office environment in Central London. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us. #J-18808-Ljbffr

Senior 3rd Line Network Engineer Location: Huntingdon, UK Clearance - High DV 'Developed Vetting UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundations of our Leidos culture are our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission. Are you ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive maintenance, primarily on High Side systems, but may occasionally be required to support other lower classification systems that Leidos manage. These systems are highly utilised with many active users who operate at varying security levels. Senior 3rd Line Network Engineers are responsible for responding to escalations from 2nd Line Engineers as well as other Resolver Groups and conduct advanced troubleshooting to diagnose and rectify issues as they arise. You will be able to develop technical solutions to complex issues and problems as well as possess the ability to liaise with stakeholders at all levels of seniority, including the customer. Adherence to resolving issues and problems within SLA levels and ensuring KPI's are met is also required. Essential Requirement Software Defined Networking experience with VMWare NSX. You will; Have a thorough and demonstrable understanding of Cisco Enterprise LAN environments at 3rd line support level including, deployment, administration and troubleshooting. Ideally to a CCNP and CCDP level. Focus on Secure LAN environments including security boundaries and rulesets. Have a good understanding of WAN connectivity and routing protocols also with experience and understanding of the implementation, configuration and management of virtual and physical networking solutions. Have hands on experience in troubleshooting Layer 2/3 switching and routing. Have hands on experience in configuring and troubleshooting VPC, VDC, STP, BGP, OSPF and other key mainstream protocols. Have hands on experience in configuring and troubleshooting Sidewinders and ASAv firewalls with a Platform focus of: ISR, 6800, 3750, 3850 series. Have hands on experience in configuring and troubleshooting Fortigate, Sonicwall, Palo Alto, ForcePoint, ASAv and Juniper Firewalls. Possess excellent communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis and deployment. Key Duties System Support & Ticket resolution • Utilising technical expertise to ensure that the Core Network estate is kept online and running smoothly and that Incidents are dealt with in a timely manner IAW with KPI/SLA. Problem Resolution- Work with other resolver groups, original manufacturers, Users and suppliers to perform root cause analysis, providing technical solutions to complex problems. Maintenance • Responsible for completing the and recording Periodic maintenance of all systems Utilising Periodic Preventative Maintenance (PPM) and routine upgrading activities to stay ahead of obsolescence issues. Documentation • Maintain and create documentation of system configuration changes. As well as accurately recording work in SD+. Resource Movement • Assist in the configuration, installation, and deployment of infrastructure components. Participation in Projects - Engage in infrastructure-related projects and CR's contributing to implementation build, testing phases. Key Competencies: Communications - Verbal, written including technical documentation. Collaboration - Working with other SME's, Users & Resolver groups to ensure efficiency. Adaptability and flexibility • Able to change focus under changing situations. Technical expertise, • Ability to troubleshoot and fault rectification variety of issues. Attention to detail, • Including written and work carried out. Customer service - excellence. Teamwork - Build effective internal and external relationships. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-TIme Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. TPBN1_UKTJ

Location: London (Hybrid – 4 days onsite) Salary: up to £70k + Bonuses (DOE) Our client is a global investment management firm looking for a Desktop Infrastructure Engineer to join a small, highly technical IT team supporting users across international offices. This is a hands‑on role combining 2nd and 3rd line support, endpoint engineering and systems administration. You will provide high‑quality technical support to approximately 275 users, including senior executives, portfolio managers, traders and other front‑office teams, while also taking ownership of key infrastructure and endpoint technologies. The environment is modern and predominantly Microsoft and Azure‑focused, with a strong emphasis on Intune, Azure Virtual Desktop, Okta, CrowdStrike, Microsoft 365 and endpoint security. The successful candidate will be comfortable working in a fast‑paced environment where issues need to be resolved quickly, while maintaining a high level of attention to detail, security and documentation. • Provide 2nd and 3rd line technical support across London and wider international offices., • Deliver a high‑quality, white‑glove support service to senior executives, portfolio managers, traders and other front‑office users., • Support trading‑floor and market‑data environments, including desktop and Bloomberg‑related issues., • Own ticket triage, prioritisation and resolution, ensuring issues are properly documented and closed with appropriate root‑cause information., • Troubleshoot Windows, Microsoft 365, hardware, applications, networking and collaboration technologies., • Manage joiner, mover and leaver processes, including account provisioning, hardware, Intune, Okta and Microsoft 365., • Maintain accurate asset records and support documentation., • Provide support for video conferencing, telephony and AV technologies across the office., • Administer and maintain Microsoft Intune across Windows 11 endpoints., • Manage Autopilot, compliance policies, configuration profiles, application deployment and endpoint configuration., • Support and maintain AppLocker policies., • Own the monthly endpoint patching process, including testing, staging, deployment and reporting., • Administer and support Azure Virtual Desktop environments, including host pools, images and user experience., • Support endpoint security technologies including CrowdStrike., • Use PowerShell and Microsoft Graph to automate repetitive tasks and improve operational efficiency., • Support the wider infrastructure environment alongside senior engineers and technology partners., • Work with Azure across areas including compute, networking, storage, monitoring and disaster recovery., • Support Okta administration, including SSO, MFA, application integrations and lifecycle management., • Assist with Cato SASE, Meraki networking and SecureW2., • Support backup and recovery technologies, including monitoring, restores and recovery testing., • Contribute to Microsoft 365 administration across Exchange Online, SharePoint, Teams, security and compliance., • Participate in infrastructure projects, improvements and disaster recovery testing., • Triage and investigate endpoint security alerts, including CrowdStrike detections., • Support the implementation and enforcement of information security policies across endpoints and identity platforms., • Administer security awareness and phishing programmes., • Maintain appropriate documentation and evidence for audits, client due diligence and regulatory requirements., • Follow change management, security and operational controls across all technical activities., • Support office technology, AV, connectivity and physical infrastructure where required., • Assist with office moves, hardware deployments and infrastructure changes., • Work with MSPs, ISPs and technology vendors to resolve issues and deliver services effectively., • Provide remote support to international offices and occasional travel where required., • 4-8 years' experience in IT support, desktop engineering or systems administration., • Strong hands‑on experience with Microsoft Intune, Microsoft 365 and Windows 10/11., • Good working knowledge of Azure fundamentals, including compute, networking and identity., • Experience with several of the following: Okta, Azure Virtual Desktop, CrowdStrike, Cato, Meraki, AppLocker, Rubrik or equivalent technologies., • Strong PowerShell skills, including the ability to write, troubleshoot and improve scripts., • Solid networking fundamentals covering TCP/IP, DNS, DHCP, VLANs, wireless and VPN., • Experience supporting senior stakeholders and demanding users in a fast‑paced environment., • Strong troubleshooting, analytical and problem‑solving skills., • Excellent communication skills with both technical and non‑technical users., • Financial services, investment management, asset management or buy‑side experience is highly desirable., • Strong sense of ownership and accountability., • Able to prioritise effectively and respond quickly to business‑critical issues., • High attention to detail, particularly when making changes to production environments., • Naturally curious and keen to develop deeper infrastructure and cloud expertise., • Comfortable working independently while collaborating closely with a small technical team., • Calm, professional and service‑focused when supporting senior stakeholders., • Willing to investigate problems thoroughly rather than simply resolving the immediate symptom., • Microsoft certifications such as MD-102 or AZ-104., • Okta certification or equivalent identity‑management experience., • Microsoft Graph, Python or other automation experience., • Experience supporting Bloomberg or other market‑data platforms., • Experience working within trading‑floor environments., • Knowledge of structured cabling, AV systems or office infrastructure., • Experience working with MSPs and third‑party technology providers. #J-18808-Ljbffr

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you. As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits. To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact. In 2021, pladis proudly opened the doors to our vibrant global hub, the MIU Campus. Located in the heart of Chiswick Park, West London. Just a short 5-minute walk from Gunnersbury Station, our campus is nestled within 33 acres of beautifully landscaped gardens, offering a welcoming and inspiring environment for all. Chiswick Park is home to both our UK and Global Corporate teams, bringing together diverse teams across the business. The IT Service Transition Manager is accountable for the successful transition of IT projects, changes and enhancements into live service across five global regions, ensuring services are operationally ready, stable and supportable from day one. The role ensures each new or changed service has a robust service wrapper, including support processes, escalation paths, ownership models and operational documentation, and acts as a key liaison between regional IT teams, third-party AMS partners and Service Desk providers. Service Transition Delivery • Own the end-to-end service transition process for new services, applications and significant changes., • Ensure transitions meet agreed Service Acceptance Criteria and include a complete operational service wrapper., • Validate support model, support hours, incident/request/problem processes, escalation paths, monitoring, runbooks, knowledge articles, RACI, CMDB and service catalogue updates., • Ensure structured handover into Service Operations, including hypercare where required. ITSM Delivery Oversight • Oversee the effectiveness of ITSM processes as they relate to transitioned services across regions., • Drive standardisation and consistency in transition execution and operational readiness., • Identify readiness risks such as documentation gaps, unclear ownership or lack of monitoring, and drive resolution., • Validate support team readiness, end-user readiness activities and formal service ownership acceptance. Change & Release Readiness Governance • Work with Change Enablement and Release Management to ensure changes are risk-assessed and operationally validated., • Confirm deployment and rollback plans are complete and tested, operational impacts are understood and go/no-go governance is in place., • Provide transition readiness input into CAB and governance forums; ensure PIRs are completed and actions tracked. Vendor & Partner Integration • Act as the service transition integration point between internal IT teams and external AMS / Service Desk providers., • Ensure suppliers receive knowledge transfer and understand service ownership, roles and escalation paths., • Align suppliers to transition standards, common processes, tooling, SLAs and ways of working., • Drive accountability across vendors for service quality, risks and early-life support outcomes. Service Review & Continual Improvement • Establish and operate a sustainable service review framework for transitioned services., • Lead insight-driven service reviews covering SLA/XLA performance, incident/problem/change trends, stability and risk., • Maintain and prioritise an improvement backlog with clear ownership and delivery., • Capture lessons learned and embed improvements into transition standards. No direct budget ownership specified. Contributes to supplier governance and service review activity where cost, service quality and performance implications are relevant. Number of direct reports: 0; Number of dotted line reports: 0; Leads virtual transition teams and coordinates cross-functional stakeholders, suppliers and Service Desk teams through transition and early-life support. • Proven experience in IT Service Transition, ITSM or Service Delivery roles in a global organisation., • Strong working knowledge of Incident, Problem, Change and Service Level Management., • Experience defining and implementing service acceptance and operational readiness criteria., • Experience working closely with project/delivery teams to transition services into BAU., • Understanding of release and deployment practices and operational impacts., • Experience working with AMS providers and Service Desk outsourcing models., • Strong capability in managing shared accountability across multiple suppliers., • Ability to influence technical and non-technical stakeholders with clear, structured communication and strong governance discipline., • ITIL v3/v4 certification or equivalent experience., • Experience in global FMCG / CPG environments., • Familiarity with SIAM principles in multi-supplier environments., • Experience using service management tooling, e.g. ServiceNow, in transition and operational readiness processes. Initial Telephone call with Talent Acquisition 1st stage interview – 45 minutes competency-based interview based on our company values and your experiences. 2nd stage interview – 90 minutes – a technical interview to understand your skill set/case study or presentation interview. pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated! • Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme., • Opportunity to self-enrol into Health Cash Plan, • Private medical Insurance (if eligible by grade), • Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career., • Stakeholder Pension Scheme, • Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme, • 25 days + bank holidays Holiday Enhancement Scheme, • 1 Volunteering Day per year, • Cycle to work scheme, • Discounted gym membership – Carlisle and Chiswick only, • Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services, • Access to Employee Assistance Programme, • Financial Wellbeing Support, • Access to great training and development opportunities, • Purpose led – We’re energised and guided by our purpose to bring happiness with every bite, • Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers., • Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be better, • Resilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forward, • Collaborative – We gain strength from operating as one pladis, winning and succeeding together Best mix of ingredients pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive. Our Chiswick site has step-free access, accessible entrances nad lifts between floors to support with individuals with mobility needs. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to receive other benefits and privileges of employment, and where possible to perform key job functions. pladis is one of the world’s fastest growing snacking companies and home to much loved brands including McVitie’s, GODIVA and Ülker. pladis also owns regional brands Jacob’s, Go Ahead, Flipz, Turtles, BN, Verkade and many more products across sweet and savoury biscuits, wafer, cake and chocolate. Formed in 2016, pladis is the proud steward of over 300 years of family baking and confectionery experience. The expertise of our 16,000-strong global workforce spans 27 bakeries across 11 countries and is united by our purpose: to ‘bring happiness with every bite’. As a responsible business delivering the highest quality products and exceptional service, pladis’ products have the potential to reach more than four billion people across the world. For more information, please visit: www.pladisglobal.com For our Privacy policy please click here #J-18808-Ljbffr

Senior 2nd Line Support Engineer MSP / IT Solutions Salary up to £50,000 We are looking for an experienced Senior 2nd Line Support Engineer to join a growing MSP, supporting a range of professional services clients. This is a great opportunity to work with modern Microsoft technologies in a fast-paced, client-focused environment. Role Overview • Resolve escalated 2nd line issues across desktop, cloud, networking, and infrastructure., • Support Microsoft 365, Azure, Entra ID, Intune, and Windows Server environments., • Troubleshoot complex technical issues and manage incidents through to resolution., • Collaborate with 3rd line teams on escalations and technical projects., • Mentor junior engineers and deliver excellent customer service. Requirements • Strong 2nd line support experience within an MSP., • Solid knowledge of Microsoft 365, Azure, Active Directory, and Windows environments., • Good networking knowledge, including DNS, DHCP, VPNs, and firewalls., • Experience with ITSM tools, remote support, and SLA-driven environments., • Strong troubleshooting, communication, and client-facing skills., • Experience supporting professional services clients is advantageous. What's Offered • Exposure to modern cloud technologies and varied client environments., • Career progression and ongoing technical development., • Supportive, fast-paced MSP environment Interviews are taking place next week so get in touch ASAP

Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role. TPBN1_UKTJ

This role serves as the 2nd line cyber and technology risk expert, shaping and maintaining our risk frameworks to protect the organisation as we adopt advanced technologies such as AI and post‑quantum solutions. Your responsibilities will include supervising cyber and technology risks for our crucial national infrastructure and main technology partners, assisting us in our aim to maintain a leading ‘Run’ organisation for UK payments. As a reliable second line collaborator, you will offer guidance, oversight, and confidence on all issues related to cyber and technology risks. The role reports directly to the Chief Risk Office. • ies Be a trusted 2nd Line partner to whole organisation from a cyber and technology risk perspective, cultivating effective relationships and networks ensuring rapid escalation of technology and cyber risks/issues/incidents across Pa • y.UKSupervise and assess the CNI provider regarding cyber and technology aspects, confirming they possess suitable measures to uphold their robustness and resili, • enceStay abreast of current technology trends, vulnerabilities and emerging technologies. Continuously monitor advancement in cyber and technology practices utilising relationships with the NCSC and other agen, • ciesDefine and deliver a Cyber and Technology oversight and assurance strategy to help the business attain and support a technology and security pos, • tureManage the development and delivery of the 2LoD cyber and technology oversight and assurance frameworks and policies in line with regulatory requirements and industry good practice, such as NIST, COBIT5 / ITIL, • etcOversee and challenge the Pay.UK cyber and technology risk & control environment, including both Principal and Directorate Risk & Control Self-Assessment (RCSA) processes, ensuring accurate, complete, timely and meaningful reporting to the relevant risk management committees, including attending Risk and Board committees to provide confidence in assurance outc, • omesDeliver a programme of targeted cyber and technology assessment and assurance reviews where necessary, and collaborate with 1LoD SME i, • nputProvide oversight of our innovative technology projects and report in accordance with broader integrated assurance p, • lansSupport cyber and technology issue management and risk acceptance processes together with associated aggregation and reporting activi, • tiesSupport the Pay.UK’s incident & event reporting processes, ensuring that actual/potential losses, fix details and root cause analysis are reported accurately and timely to internal management and our regula, • torsMake cyber and technology risk meaningful and relevant to your stakeholders through training and awareness materials, sharing best practice in clear easy to understand lang, • uageMaintain full awareness of and adherence to the Enterprise Risk Management Framework as well as other relevant Cyber, Technology, Information System and GDPR framewo, • ience Degree in a relevant field or equivalent professional technology qualifi • cationSignificant experience in cyber, technology, and operational risk in a 2nd line (2LoD, • ) roleBackground in Financial Services or F, • inTechDemonstrated capability to create, improve, or manage Technology Risk Management Frameworks that adhere to industry best pra, • ctivesComprehensive knowledge of frameworks such as ITIL, COBIT and, • NIST.Understanding of emerging technologies (e.g., AI, post‑quantum) and their associated risks and regulatory expecta, • tions.Skilled in engaging with senior stakeholders and acting as a trusted a, • dvisorSkilled in producing clear, high‑quality risk reporting for Executive and Board aud, • iencesAble to apply technical insight in a practical, balanced and commercially aware, • mannerAble to provide helpful feedback while maintaining professionalism and clarity in communi, • cationHighly organised, with the ability to prioritise and deliver effectively in a demanding enviro, • ment. At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique We are Pay.UK, maintaining and developing the UK retail payment systems and standards that are core to the economy, allowing it to function on a day‑to‑day basis. From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient. Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK’s retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it’s launch in 2013. Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering the best‑in‑class payment infrastructure and standards for the benefit of consumers and businesses. • l Information 12% Non-contri • y annual bonus30 days annual leave (excluding, • bank holidays)Private medical insurance, life assurance, income protection, health cash plan, dental insurance, Bup, • ance programmeCycle, • to Work SchemeSeas, • on ticket loanAnnual fitness subsidy of up to, • £500 per annumWorking from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day Some of our benefits are only available to colleagues upon successful completion of the proba #J-18808-Ljbffr

Reporting to – Senior Service Delivery Manager Location – Farnborough, Cody Park, UK Trust Systems offer critical Digital, Network and Cloud solutions ensuring scalable infrastructure for their market leading clients. We pride ourselves on high customer satisfaction and offer a client facing service desk to ensure a smooth running of these solutions. Since 2006, we have created hardware and software solutions, recently the cloud-based solutions have been developed to optimise client’s efficiency and capability to grow. Trust Systems offer a collaborative working environment where you are encouraged to think outside of the box when resolving issues. You will be fully supported in your role and will have access to relevant courses to broaden your skills. • Complex Troubleshooting: Act as the final internal escalation point for severe or recurring incidents that 1st and 2nd line teams cannot fix, performing root cause analysis, • Infrastructure Management: Maintain, upgrade, and secure servers, virtualisation platforms (VMware, Hyper‑V, Nutanix), storage arrays, and cloud environments, • Project Delivery: Plan, design, and implement technical changes and system migrations, • Mentorship & Documentation: Provide technical guidance to junior support staff and write clear standard operating procedures or knowledge base articles, • Experience: Proven history in a tier‑3 or senior infrastructure role within a Managed Service Provider (MSP) or internal corporate IT setting, • Advanced knowledge of Windows Server and hosting platforms, • Advanced knowledge of Windows 11, VMware, Hyper‑V and Nutanix support and administration, • Advanced knowledge of Active Directory, Group Policies and Intune, • Solid background of Cyber Security and patching fundamentals (experience of CrowdStrike desired), • Solid understanding of networking fundamentals, • Excellent communication and problem-solving skills Due to the nature of our client, you will need to pass a background check to BPSS and SC Standard. Applicants that do not meet this requirement cannot be progressed. This is a fully on-site role, 5 days per week Mon-Fri. A valid UK Driving Licence is essential. Applicants that do not meet this requirement cannot be progressed. The successful candidate will be rewarded with great training, a positive environment in which to work and a competitive package including: #J-18808-Ljbffr

As the Digital & Cyber Resilience Manager you will own the first-line design, embedding and evolution of HL's technical and cyber resilience capability across the Digital function. The role is accountable for the Technical Resilience Framework, cyber recovery capability and technical service continuity practices, ensuring engineering and platform teams design, operate and recover services in a way that protects HL's Important Business Services (IBS) from technology failure and cyber disruption, while enabling delivery velocity and supporting regulatory alignment. What you will be doing Own and evolve the Technical Resilience Framework, policies and standards on behalf of Digital, keeping them current, pragmatic and aligned to regulatory expectations. Embed resilience-by-design practices across engineering and platform teams through patterns, guardrails, playbooks and pragmatic guidance. Lead HL's Cyber Recovery capability, defining recovery objectives, cyber recovery plans and Minimum Viable Business (MVB) approach for systems supporting IBS. Drive technical service continuity, ensuring Criticality Assessments and data/system recovery plans are in place, current and owned by system owners. Own the technical resilience testing cycle, coordinating DR, failover, backup and cyber recovery exercises and reporting outcomes and remediation. Provide first-line technical service risk assessment for new and changing services through Architecture Panel / DPS TDA, acting as guardian of resilient change. Track and report on the resilience posture of Digital, providing management information, KRIs and evidence to support Digital Leadership and internal/external assurance. Strengthen technology cyber incident readiness in partnership with Cyber Defence, Incident Management and SRE, focusing on containment, recovery and clean-build capability. Collaborate with second-line Technology Risk, Operational Resilience, Business Continuity and Procurement to ensure aligned outcomes and clear ownership. Champion a resilience culture across Digital through the Engineering Chapter, community forums, learning content and coaching of engineering leaders. About you Proven experience leading technical and/or cyber resilience, disaster recovery, or SRE capability in a complex regulated environment (financial services strongly preferred). Strong working knowledge of cyber recovery techniques including ransomware response, immutable backups, clean-build patterns and recovery orchestration. Solid understanding of hybrid infrastructure and cloud-native architectures (AWS preferred), covering redundancy, failover, dependency management and fault isolation. Practical experience designing and running resilience testing programmes including DR exercises, failover testing, chaos engineering and technical tabletop exercises. Working knowledge of relevant UK regulatory expectations (FCA/PRA Operational Resilience, Impact Tolerances, IBS protection, DORA-equivalent principles) and their translation into technology controls. Able to define and use KRIs, metrics and evidence to prioritise action and demonstrate control effectiveness to technical and non-technical audiences. Strong stakeholder influencing skills - able to build consensus across engineering, architecture, security, risk and operations without relying on direct authority. Comfortable operating as a first-line owner, partnering with 2nd-line assurance, Business Continuity and Third-Party Risk functions. Excellent written and verbal communication, able to translate technical resilience concepts for engineering, product and executive audiences. Relevant certifications welcomed but not essential (e.g. ISO 22301, CBCI, CISSP, ITIL, AWS Solutions Architect / Well-Architected). Interview process The interview process for this role is two stages including a technical competency-based question and a task. Working Schedule This role is based in Bristol head office, BS2 0TR. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office 2 days a week. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance* Health care cash plans - including optical, dental, and out patientcare Health screening programme Help@hand - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year * dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. #HLI TPBN1_UKTJ

Company description: Kühne + Nagel (AG & Co.) KG Job description: ? As a KN IS Systems Support Advisor, you will play a pivotal role in delivering high quality support across a range of critical systems, including Warehouse Management, Transport Management, and Automation Management platforms, all hosted within an AWS environment. You will join a high performing, collaborative team where your contributions directly enhance both customer and user experiences. Your work will support the smooth running of operations and contribute to the continued success of the contract and the wider organisation. In this role, you will build strong relationships and communicate effectively with internal teams, external stakeholders, vendors, and service providers. Through these partnerships, you will ensure that systems are reliably supported, issues are resolved efficiently, and service levels consistently meet or exceed agreed delivery standards. You will also play an important part in safeguarding operational performance and maintaining service excellence. This is a dynamic position that requires adaptability, strong problem polving skills, and a proactive mindset. Please note that participation in an out-of-hours support rota will be required to ensure continuity of service and support when needed. How you create impact Trouble shooting and providing Application support for Blue Yonder Dispatcher Warehouse Management, Oracle Transport Management, (both hosted on AWS), & WCS Automation, across multiple sites (Bicester, Donnington & Longtown) and environments (Development, Test, Training, Production etc) Raising / managing tickets with multiple support desks within the contract (Topdesk & JIRA) Investigating and analysing Support Requests 1st and 2nd line Raising and Managing tickets with 3rd party suppliers for application support Supporting Emergency Incident management to restore services Support the development, implementation and configuration of the business systems along with technical analysis for incidents and proposed changes Supporting rollout of projects, bug fixes & changes for multiple systems, along with ensuring they are embedded as BAU. Collaborate with business partners and tech teams to support operations and deliver resolutions & BAU changes Adherance to the SLAs and process frameworks, across multiple service desks. Working with wider teams (internal & external) to provide solutions and workarounds to Business system users & stakeholders What we would like you to bring Experience working in a 3PL or logistics setting Working knowledge and experience supporting Warehouse Management systems (Blue Yonder Dispatcher). SQL (Oracle SQL) & Reporting (Jasper report) capability and knowledge of Linux. Familiarity with Dispatcher architecture and Oracle database Transport Management (OTM), and Automation (WCS) systems, would be desirable Investigating and resolving Dispatcher / AWS performance issues Familiarity with web and application servers hosted in AWS environments would be desirable. Technically minded with a dynamic approach and a positive attitude towards change Previous IS Application Support role / experience (L1–L2) with excellent customer service skills, and a good command of the English language Proven experience of key stakeholder communication (Operations teams, Technical Vendors etc.) to support operations and deliver resolutions Strong PC skills and able to build and maintain relationships with wider IT teams, internal & external stakeholders Understanding of ITIL best practises for customer support What's in it for you Join Kuehne+Nagel and build your future with us. We believe in recognising and rewarding the commitment, expertise and passion our people bring every day. In return, you'll enjoy a competitive benefits package, including 26 days' annual leave plus bank holidays, with the opportunity to earn additional leave through length of service. You'll also have access to our contributory Kuehne+Nagel pension scheme and our Route 2 Rewards programme, offering employee discounts, recognition initiatives, wellbeing resources and a dedicated wellbeing centre to support you both professionally and personally. As a proud holder of the Gold Armed Forces Covenant Award, we are committed to being a forces friendly employer and actively welcome applications from service leavers, reservists and veterans. We recognise the valuable skills, experience and perspectives they bring to our business and are proud to support their transition into civilian careers. Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted. Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks TPBN1_UKTJ

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.MUFG, a global leader in financial services, is seeking a Vice President Senior Artificial Intelligence Engineer to join their Corporate Technology team in London. This is an exceptional opportunity for you to play a pivotal role in embedding advanced AI technologies across the EMEA region, working within a highly supportive and inclusive environment that values collaboration, knowledge sharing, and professional growth. As part of the Architecture, Middleware, Development (AMD) division, you will be at the forefront of designing, delivering, and supporting innovative AI solutions, including retrieval augmented generation (RAG) and agentic models that drive digital transformation and business value.Join a globally respected financial institution with a strong commitment to inclusivity, diversity, and flexible working opportunities, where your expertise will be valued and nurtured.Take ownership of high-impact AI projects across multiple business areas in EMEA, collaborating closely with stakeholders to deliver solutions that transform operations and realise measurable business value.Benefit from generous training opportunities, supportive leadership, and a culture that encourages coaching, mentoring, and continuous improvement, ensuring your professional development is always prioritised.What you'll do:As a Vice President Senior Artificial Intelligence Engineer at MUFG in London, you will immerse yourself in a dynamic environment where your technical acumen is matched by your ability to connect with stakeholders across the EMEA region. Your day-to-day responsibilities will involve collaborating with cross-functional teams to identify opportunities for AI-driven transformation; evaluating cutting-edge technologies; adhering to rigorous delivery lifecycle processes; providing expert guidance on architectural standards; delivering reliable support services; tracking project outcomes; ensuring compliance; promoting an inclusive culture; coaching colleagues; embedding new disciplines; sharing expertise; building capability across teams; improving ways of working; driving cross-team initiatives; establishing strong peer networks; aligning delivery efforts globally, all while championing MUFG’s values-led approach. Success in this role requires not only deep technical knowledge but also outstanding interpersonal skills that foster trustful relationships throughout the organisation.Collaborate extensively with Digital Transformation teams and business stakeholders to understand requirements, contribute to opportunity pipeline prioritisation, and define success measures for AI initiatives.Evaluate technology options, including models and platforms, making clear recommendations based on business value, cost efficiency, risk mitigation, strategic alignment, and long-term supportability.Adhere strictly to MUFG’s Systems Delivery Lifecycle (SDLC) process and governance standards by ensuring comprehensive planning, documentation, release readiness, risk management, and reporting for all AI projects.Provide leadership in establishing architectural principles, engineering standards, reusable patterns, and quality controls for AI solutions throughout the organisation.Deliver high-quality L1, L2, and L3 support across all services owned by the AI Engineering team to ensure operational excellence and reliability.Work closely with Digital Transformation teams and business owners to track outcomes, costs, and return on investment using evidence-based approaches to improve or scale solutions as needed.Ensure all activities comply fully with relevant policies, procedures, controls, including strict adherence to change management protocols and privileged production access management processes.Promote MUFG’s values-led culture by fostering an inclusive environment that strengthens business relationships and delivers solutions aligned with organisational goals.Coach and mentor AI Engineering colleagues to build strong engineering discipline within the team while proactively identifying new technologies and best practices for adoption.Establish robust peer networks across the business to share ideas, align delivery efforts globally, and drive successful outcomes through collaborative initiatives.What you bring:To excel as Vice President Senior Artificial Intelligence Engineer at MUFG you will bring proven experience in delivering sophisticated AI solutions within large-scale enterprise environments, preferably regulated financial institutions. Your interpersonal skills are exceptional, you communicate complex ideas simply/connect with stakeholders/build trust/share expertise/nurture talent/promote values-led culture. You are degree-educated or possess equivalent experience demonstrating advanced technical proficiency.Extensive experience in technology delivery or operations within AI engineering, machine learning or data science environments • ideally in regulated industries such as financial services.Proven track record of building custom Generative AI solutions on Azure (preferred) or AWS platforms with deep familiarity in RAG architectures, vector databases, prompt engineering and model evaluation frameworks.Strong background in structured systems development lifecycle (SDLC), including Secure by Design (SbD), Architecture Review Board (ARB), Data Protection Impact Assessment (DPIA), CI/CD pipelines and related governance processes.Ability to define technical standards and reference patterns while documenting architectural decisions clearly, assessing alternative technologies/vendors/delivery approaches effectively.Comprehensive understanding of security/privacy/responsible AI/data governance/model risk considerations relevant to global financial organisations or equivalent regulated sectors.Excellent communication skills enabling you to simplify complex technical concepts for diverse audiences while engaging business stakeholders meaningfully.Experience defining measurable outcomes/return on investment for AI projects. using evidence-based methods to assess impact/improve scalability.Expertise across orchestration/governance/development tools such as LangChain/LangGraph/Azure Foundry/Azure AI/MCP/Python/vector databases.Experience providing effective 1st/2nd/3rd line support across multiple business areas, ensuring operational reliability for mission-critical services.Degree-educated in Computer Science/Data Science or related discipline or equivalent practical experience demonstrating advanced technical proficiency.What sets this company apart:MUFG stands out as one of the world’s most respected financial institutions. a place where tradition meets forward-thinking innovation. The company is deeply committed to fostering an inclusive workplace that celebrates diversity at every level. Employees benefit from flexible working arrangements designed around their needs as well as generous training opportunities that encourage continuous learning. Supportive leadership ensures every team member feels valued while collaborative networks empower individuals to share ideas freely across departments. At MUFG you’ll find a nurturing environment where your contributions are recognised and where you can grow both personally and professionally alongside knowledgeable colleagues who share your passion for technology-driven transformation. The organisation’s dedication to responsible innovation means you’ll be part of projects that have real impact, not just within MUFG but across the wider industry. With its strong values-led culture focused on integrity/trust/supportiveness/inclusivity/growth leadership/network-building, the company offers an unparalleled platform for talented professionals seeking meaningful careers in artificial intelligence engineering within financial services.What's next:If you are ready to make a lasting impact at one of the world’s leading financial institutions—and want your expertise in artificial intelligence engineering to shape the future of digital transformation—this is your moment!Apply today by clicking on the link provided. Take the next step towards joining MUFG’s talented Corporate Technology team in London.We are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. xrnqpay We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.SummaryLocation: LondonType: Full time

Associate Product Support Engineer Heathrow 12 Month Contract £170 p/d Inside IR35 Are you early in your IT or engineering career and ready to support technology that passengers rely on every day? This Associate Product Support Engineer contract puts you at the centre of passenger self-service at Heathrow, supporting airlines and airports around the world. You'll support auto bag drop units, check-in kiosks, biometric pods and automated boarding gates, along with the cloud and network infrastructure and software behind them, from touchless bag tagging to on- and off-airport check-in. It's a shift-based role on a rostered pattern covering all 365 days of the year, working either days (09:00 - 17:30) or nights (23:00 - 07:30), and mixing remote diagnosis with hands-on work on the equipment itself. What You'll Be Doing Taking calls from passenger-facing agents and airline or airport helpdesks, owning each incident from first contact to resolution within SLA Triaging incidents and proactive alerts from monitoring tools, investigating root cause with remote access tools, Kibana and log analysis Escalating issues beyond the team's scope to higher-level support groups or third parties, and keeping customers updated throughout Spotting recurring problems, linking incidents to problem records and passing clear evidence to R&D teams Creating support documentation, helping onboard new customers and delivering training to customers and colleagues Attending site for scheduled maintenance and mechanical repairs, and completing preventative maintenance records What You'll Bring A degree in IT, Computer Science, Mechatronics, Electrical Engineering, Networking or a related subject 1 to 2 years of relevant experience, including part-time roles A grounding in operating systems, PC and electronic hardware, networks and cloud Some scripting or programming in Python, Java, SQL or similar A clear, customer-focused approach and an understanding of how much customers rely on the service you support Desirable: electro-mechanical devices, PLCs, Kibana, UltraVNC Apply today with your CV for this Associate Product Support Engineer contract and we'll be in touch. This role may suit candidates who have held roles including: Technical Support Engineer, Application Support Analyst, 1st Line Support Engineer, 2nd Line Support Engineer, Service Desk Analyst, Graduate Support Engineer, Field Service Technician Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy. TPBN1_UKTJ

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo. This role sits at the heart of our Control Discipline change agenda, building the controls product platform that powers safe growth at Monzo. At Monzo, we don’t treat risk and controls as a bureaucratic governance process. We treat our control framework, tools, and data pipelines as an internal product - designed to give engineers, product managers, and business leads the ability to ship fast - and safely. We are looking for a Senior Controls Product Manager to join our newly established Controls Product & Enablement team within our Controls Discipline. Sitting at the intersection of Product, Risk, Data, and Engineering, you will act as the Product Lead for Monzo’s core risk lifecycles (Issues, RCSAs, Controls, Policy, Reg Traceability). You won't just write requirement docs for someone else to build - you are a builder yourself. You’ll prototype low-code tools, leverage AI models, interrogate data pipelines, and architect automated workflows to turn manual risk friction into seamless, automated self-service. The role will sit within the Controls Product & Enablement team which is part of the wider Controls Discipline in Monzo’s 1st line of defence. Our teams work closely with cross-functional teams across the organisation including Technology, Data, Product, Operations as well and Risk & Compliance (the 2nd line of defence). As this is a newly established team (wherein you’ll have two direct reports already working in the team as data and automation specialists), this role holder needs to bring a flexible and adaptable mindset, as well as a willingness to deal with ambiguity as the team establishes its operating rhythm and embeds itself within the wider business. • Own the Controls Product Roadmap: Define the vision, strategy, and backlog for Monzo’s internal risk products, replacing static, manual cycles with smart, data-driven platforms (SmartSuite, Zango, Looker, and native AI integrations)., • Hands‑on Prototyping & Automation: Directly design, prototype, and build automated workflows, API integrations, and low‑code/no‑code solutions. You'll take an idea from a problem statement to a working MVP before partnering with core Engineering (if necessary) to scale or industrialise it., • Pioneer AI in Risk Management: Champion AI adoption across the discipline. Experiment with LLM prompting, custom agents, and automated evidence‑gathering tools to solve complex control problems and dramatically reduce manual drag for Monzo staff., • Build for Real‑Time Risk Intelligence: Drive the shift from annual "point-in-time" assessments to continuous, automated monitoring. Design data triggers (e.g., incident spikes, change flags) that alert risk owners in real time., • Product Enablement & Adoption: Ensure high‑impact adoption. Work closely with first line risk owners and Risk Partners to deliver clear "write once" guidance, intuitive UI/UX workflows, and enablement that allows teams to self‑serve effortlessly., • Drive Execution & Delivery: Maintain momentum across the team’s delivery plan (guiding 2 specialised data/automation direct reports), keeping senior stakeholders engaged and removing blockers without bureaucratic overhead., • You think like a Product Manager: You obsess over user problems, value vs. effort prioritization, user experience, and shipping MVPs quickly., • You are a Hands‑On Builder: You can get under the hood with data and automation. You're comfortable with SQL, Python (or similar), APIs, workflow tools, or low‑code environments to build a working prototype yourself., • You’re AI-Curious & Practical: You actively experiment with AI/LLMs to automate manual tasks and make workflows smarter., • You Understand Risk & Controls: You understand fundamental risk concepts (control design, RCSAs, issue management) and see the massive opportunity to transform them through tech., • You Thrive in Ambiguity: You enjoy starting from first principles in a fast‑paced environment and turning messy operational problems into slick, scalable digital solutions., • You have experience in leading teams through change programmes, ideally within Financial Services Controls functions., • You are hands‑on and take satisfaction in supporting colleagues, projects or tasks however big or small - and can take a range of stakeholders on the journey with you., • You’re excited by what we’re doing at Monzo., • Your technology and data experience has primarily involved defining requirements for Data or Engineering teams to build, rather than building solutions yourself., • You aren't comfortable getting hands‑on with data, automation tooling and technical problem solving., • You aren’t comfortable with ambiguity, or thinking from first principles, • You don’t enjoy working in a fast‑paced environment, • You aren’t happy taking an MVP approach and doing what’s good enough for now with iterative changes to follow, • Equally, if your experience is primarily technical and you don't have sufficient understanding of risk and controls to translate control problems into effective solutions, this role is unlikely to be the right fit., • This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London), • We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team., • £1,000 learning budget each year to use on books, training courses and conferences., • We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work‑from‑home setup. Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage #J-18808-Ljbffr

IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Service Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. TPBN1_UKTJ

At Zempler Bank, data plays a vital role in how we make better, fairer decisions for our customers and colleagues. As a Data Scientist, you’ll help shape how we use data to protect customers, widen access to credit and create thoughtful, seamless customer experiences all while supporting Zempler Bank’s ambition to grow responsibly and sustainably. This is a role for someone who enjoys solving meaningful problems, working collaboratively across the business and seeing their ideas make a real‑world difference for both customers and communities. You’ll work on problems that matter, helping protect customers and improve financial outcomes Your work will be used, not shelved you’ll see your ideas make a difference We value inclusive thinking, ethical data use and continuous learning You’ll be supported to grow your skills, explore new techniques and shape your career path We’re committed to creating a workplace where everyone feels welcome, respected and able to thrive We are very proud to offer one of the most flexible hybrid working arrangements in the industry! The expectation for this role, will involve a minimum of one day each week - working out of our London Bridge office Developing algorithms in Python using both linear and non-linear techniques Monitor ongoing performance of algorithms and retrain / redevelop where necessary Exploration of new data sources to test whether they can be of value to Zempler Bank Implement models into production using tools such as Airflow, PyFlink, BentoML, Git, Jenkins and Octopus Participate in business projects Manage the relationship with the model stakeholder Assist in requirements gathering and project scope definition. Coordination – checking in with stakeholders during the Model Development . Communicate results of model developments effectively to non-technical audience Good understanding of SQL Strong understanding of the mathematical and statistical concepts which underpin Data Science Natural curiosity to develop new trains of thought and create new data signals. Driven to understand why things happen Ability to work independently and as part of a team Working knowledge of interpretability packages such as SHAP Experience in developing and applying algorithms within a commercial environment Prior experience working with highly imbalanced datasets for binary classification problems Event streaming data engineering tools such as Flink or Spark Experience with MLOps and tools such as Airflow, BentoML and MLFlow Use of Docker CI/CD and SDLC (e.g. JIRA, Git, Jenkins, Octopus) Permanent DataScientist We’re on a journey to make money simpler for the start‑ups and small businesses that power the UK economy. We’re all about smart technology, customer service with a human touch, and bank accounts that meet real life needs. That’s only possible thanks to an incredible team who are all in to make Zempler the best bank for Britain’s small but mighty businesses. There are more than 300 of us, representing over 20 nationalities – a diverse mix of ideas and skills, collaborating to build great things. (And, of course, have some fun along the way.) We’re committed to creating a culture where everyone feels valued for the work they’re doing. In 2023, we were inducted in the 'Best Companies' survey top 100 large businesses & Top 25 Financial Services businesses to work for in the UK. Zempler are the only bank with a top five place in all three categories ranked in 2024 by CMA (Competition and Markets Authority) for business SME banking: 1) 5th in Overall service quality 2) 4th in Online and mobile banking services 3) 2nd in SME overdraft and loan services We’re all in - For our customers, teams, and communities. We’re up front - We tell it straight and make things simple. We do it right - We own every decision and get stuff done. We innovate with purpose - We think smart and act fast. We offer 26 days (bank holidays on top) holiday per annum, rewarding long service with an additional day per year (up to 33). You can also buy and sell up to five days holiday a year, for times when you might need some extra cash or a longer break. On top of your salary, we include an additional benefit allowance that you can use on whatever matters most to you – private medical, topping up your pension, or simply absorb this into your monthly income. We want to make sure we’ve got your back. Making sure you’ve got the right work-life balance is important to us. This means flexible working opportunities for lots of different life stages and personal situations, including offering enhanced parental leave and flexibility for those in all types of caring roles. We are a DWP recognised "Disability Confident" employer, committed to providing equal opportunities to all employees irrespective of their sex, age, sexual orientation, marital status, religion, race or disability. It is our policy to give positive consideration to disabled persons with respect to applications for employment, training, career development and promotion, having regards to each individual's particular aptitudes and abilities. Our incredible team that run our Equality, Diversity, and Inclusion Group hold events and initiatives that reflect our vibrant workplace. We also collaborate with social mobility programmes to offer internships for people from underrepresented backgrounds. We all have good and bad days. Our 24/7 GP helpline gives access to support when you need it. We also throw in a cycle to work scheme and holistic wellbeing programme to keep you in tip top shape. We believe in lifelong learning. We also know that how and what you learn, is your choice. We have a flexible programme which allows you to create your own development plan based on your interests, diary commitments, and goals. From regular lunch and learns and our manager and leadership development programmes to mentoring scheme and LinkedIn Learning where you’ll have unlimited access to over 21,000 expert led courses at the click of a button. Hybrid working (where applicable in line with our internal "Hybrid Working" policy) #J-18808-Ljbffr

Senior Quantitative Risk ActuaryApplylocations: Londontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR101199The Senior Quantitative Risk Actuary is a key member of the 2nd line risk management function, responsible for delivering quantitative oversight across the validation, reserving, financial market and credit risk, and broader capital and risk assessment processes. The role is central to maintaining strong regulatory compliance, supporting the ORSA, and ensuring robust model governance aligned to Solvency II and Lloyd’s standards. The position requires a qualified actuary with experience in model validation and reserve risk assessment, and the ability to provide effective independent challenge across Capital Modelling, Reserving, Finance, and Risk stakeholders.Main DutiesThe role encompasses a broad range of risk management activities and as Senior Quantitative Risk Actuary your duties will include:Internal Model Validation & Reporting Lead the end‐to‐end Internal Model validation process for S1084 and S1176, ensuring methodology, assumptions, governance and documentation meet Solvency II and Lloyd’s requirements. Support the Independent Actuarial Qualified Person in providing independent assurance over adequacy and effectiveness of the internal model validation framework and process* Produce the annual Validation Reports, articulating findings, limitations, and model improvements, and presenting these to risk and model governance Committees.Reserving Risk Oversight Provide 2nd Line oversight of reserving processes, including review of assumptions, methodologies, uncertainty analyses, and reserve risk capital outputs. Perform independent reviews on key drivers such as inflation, claims emergence patterns, social/economic trends, and operational influences.* Challenge the Reserving Committee outputs, reserve movements, and the modelling of reserve distributions.Financial Market & Credit Risk Oversight Conduct independent assessment of market risk exposures, investment strategies, sensitivity analyses, and the appropriateness of methodologies used by 1st Line functions. Oversight of credit risk reviews covering reinsurance counterparties, broker credit, investment credit exposures, concentrations, and stress impacts.* Provide quantitative challenge to capital charges, risk appetite metrics, and control effectiveness across market and credit risks.Stress & Scenario Testing / ORSA Support Develop, review, and challenge quantitative stress and scenario tests for the ORSA and independent validation, including macroeconomic, geopolitical, reserve‐related and market‐related stresses. Collaborate with Risk, Underwriting, Capital Modelling and Finance to ensure scenarios are severe but plausible, aligned to Lloyd’s expectations, and cover emerging risks.* Produce ORSA inputs and analytical commentary to support forward‐looking capital and solvency assessments.Model Risk Management Develop the 2nd Line model risk framework. Review and challenge 1st line testing of modelsAd‐hoc Quantitative Risk Assessments Support business plan and strategy assessments through quantitative analysis such as scenario testing. Considering emerging risks and risk profile changes. Support investigations into risk events, near misses, or unexpected model behaviours with quantitative analysis and challenge.Stakeholder Engagement & Governance Present quantitative findings to Risk & Capital Committees, Reserving Committee and other governance forums. Build relationships across Capital Modelling, Reserving, Finance, Underwriting, and senior management to provide clear, credible and evidence‐based challenge.* Support broader Risk Management initiatives including framework enhancements, policy updates, and regulatory requests.*Regulatory responsibilities Support in the production of Regulatory Reports (Validation, ORSA and adhoc requirements)Our requirementsRelevant experience*Essential Fully qualified actuary (e.g., FIA or equivalent) with post‐qualification experience. Internal Model Validation experience within a Lloyd’s or Solvency II‐regulated insurer. Strong technical understanding of reserve risk, including methodologies, assumptions, inflation analysis, and uncertainty. Hands‐on experience reviewing and challenging capital model components (parameterisation, dependency structures, model change, model outputs). Good understanding of insurance to enable effective engagement at all levels within the business Good working knowledge of financial market risk and credit risk methodologies, including capital charges and stress/sensitivity analysis. Involvement in ORSA processes, including stress and scenario testing. Advanced analytical and critical thinking skills Ability to communicate complex quantitative outputs clearly to senior stakeholders and governance committees.*Desirable Experience working in a 2nd Line oversight role within the Lloyd’s market.* Good understanding of Enterprise Risk Management methodologies* Exposure to model governance frameworks, model risk taxonomies, and documentation standards.* Exposure to internal models through build, maintenance and /or validation* Understanding of investment strategy, ALM considerations, or credit portfolio analytics.* Experience designing or improving SST frameworks, emerging risk quantification, or strategic/business plan scenario analysis.* Prior involvement in regulatory interactions (Lloyd’s, PRA, CBI).* Familiarity with underwriting risk modelling concepts and capital attribution.* Experience presenting findings at committees such as RCC, Reserving Committee or Board‐level forumsPersonal Skills* Experience in preparing and presenting high quality reports for internal and external stakeholders demonstrating a strong attention to detail.* Exceptional interpersonal skills. This is a people facing role requiring a professional that can tailor communication style to different stakeholder needs and personalities.* Ability to manage and prioritise competing demands. Ability to work efficiently in a diverse and dynamic environment.* Excellent planning and organisational skills.* Strong quantitative and analytical skills.* Able to think critically to solve problems and justify decisions* Capable of demonstrating judgement and decision making* The ability to challenge and question established practices and contribute to the development of new processes.* Self-motivated with a professional outlook*ABOUT USChaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.***Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process. #J-18808-Ljbffr

3rd Line Network Engineer Location: Farnborough Clearance - High DV 'Developed Vetting UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundations of our Leidos culture are our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission. Are you ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive maintenance, primarily on High Side systems, but may occasionally be required to support other lower classification systems that Leidos manage. These systems are highly utilised with many active users who operate at varying security levels. 3rd Line Network Engineers are responsible for responding to escalations from 2nd Line Engineers as well as other Resolver Groups and conduct advanced troubleshooting to diagnose and rectify issues as they arise. 3rd Line Network Engineers will be able to develop technical solutions to complex issues and problems as well as possess the ability to liaise with stakeholders at all levels of seniority, including the customer. Adherence to resolving issues and problems within SLA levels and ensuring KPI's are met is also required. Essential Requirement Software Defined Networking experience with VMWare NSX. 3rd Line Network Engineers will; Have a thorough and demonstrable understanding of Cisco Enterprise LAN environments at 3rd line support level including, deployment, administration and troubleshooting. Ideally to a CCNP and CCDP level. Focus on Secure LAN environments including security boundaries and rulesets. Have a good understanding of WAN connectivity and routing protocols also with experience and understanding of the implementation, configuration and management of virtual and physical networking solutions. Have hands on experience in troubleshooting Layer 2/3 switching and routing. Have hands on experience in configuring and troubleshooting VPC, VDC, STP, BGP, OSPF and other key mainstream protocols. Have hands on experience in configuring and troubleshooting Sidewinders and ASAv firewalls with a Platform focus of: ISR, 6800, 3750, 3850 series. Have hands on experience in configuring and troubleshooting Fortigate, Sonicwall, Palo Alto, ForcePoint, ASAv and Juniper Firewalls. Possess excellent communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis and deployment. Key Duties System Support & Ticket resolution • Utilising technical expertise to ensure that the Core Network estate is kept online and running smoothly and that Incidents are dealt with in a timely manner IAW with KPI/SLA. Problem Resolution- Work with other resolver groups, original manufacturers, Users and suppliers to perform root cause analysis, providing technical solutions to complex problems. Maintenance • Responsible for completing the and recording Periodic maintenance of all systems Utilising Periodic Preventative Maintenance (PPM) and routine upgrading activities to stay ahead of obsolescence issues. Documentation, • Maintain and create documentation of system configuration changes. As well as accurately recording work in SD+. Resource Movement, • Assist in the configuration, installation, and deployment of infrastructure components. Participation in Projects - Engage in infrastructure-related projects and CR's contributing to implementation build, testing phases. Key Competencies: Communications - Verbal, written including technical documentation. Collaboration - Working with other SME's, Users & Resolver groups to ensure efficiency. Adaptability and flexibility • Able to change focus under changing situations. Technical expertise, • Ability to troubleshoot and fault rectification variety of issues. Attention to detail, • Including written and work carried out. Customer service - excellence. Teamwork - Build effective internal and external relationships. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-TIme Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. TPBN1_UKTJ

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join our team in the role of Large Exposure Reporting Manager. You'll support HSBC's regulatory obligations and transparent risk management by delivering accurate, well controlled COREP Large Exposures reporting to the Prudential Regulation Authority (PRA) for HSBC Holdings plc, within the Wholesale Credit Reporting team (WCRM, Policy, Portfolio, Regulatory Reporting and Control).You'll provide technical expertise across Large Exposures policy and reporting, supporting the Senior Manager on technical topics and running end-to-end monthly and quarterly reporting. Alongside submission you'll strengthen controls and documentation, support system changes and testing and respond to stakeholder queries on Large Exposures regulation. Success means consistently high-quality submissions with clear traceability from regulatory requirements to reporting logic and a control environment that stands up to scrutiny, delivered through effective partnership across Risk, Finance, Treasury and the wider business including oversight of offshore support. • Own the accurate and timely preparation of COREP Large Exposures returns to the PRA for HSBC Holdings plc across monthly and quarterly cycles, • Oversee control execution and evidence that returns are prepared in line with the Control and Assurance Framework, • Build and maintain strong working relationships across Group and HBEU/HBUK functions to support consistent and coherent regulatory submissions, • Establish and evolve a global operating model that can support other regional Large Exposure reports on a sustainable basis, • Manage the Large Exposure reporting system including raising requirements, completing UAT testing and maintaining documentation and traceability from regulation to system logic, • Coordinate change to processes and controls, supporting improvements across reporting routines and governance, • Analyse process and data to identify improvements and strengthen reporting quality and efficiency, • Plan and oversee offshore delivery including collaboration with the offshore analytics team to ensure key controls and timelines are met, • Demonstrable technical expertise in PRA Large Exposures regulation including CRR and relevant policy statements such as Connected Counterparties and Shadow Banking, • Proven expertise in PRA Large Exposures reporting and associated end-to-end reporting challenges, • Strong understanding of own funds regulations and reporting and the linkages to Large Exposures reporting, • Established experience in relevant environments such as analytics, reporting, finance functions or risk, • Proficiency with relevant software packages including Excel and Word, • Strong capability dealing with large volumes of data and executing controls under strict reporting timelines, • Strong stakeholder management skills, with experience engaging effectively across 2nd and 3rd Lines of Defence (2LoD and 3LoD)., • Effective spoken and written communication skills including adapting style to the audience and message, plus role-relevant qualification or equivalent certification, or equivalent demonstrable experience Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. • As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. #J-18808-Ljbffr

As the world’s most global bank, Citi gives you the tools to be a trailblazer. We’re not just building technology; we’re building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us! Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. We want to regularly engage with talented individuals who are passionate about producing clean, testable code as part of a high performing team. We have found this to be way more important than experience in the financial sector. We welcome applications from any industry and should you wish to apply your application will be reviewed for a multitude of Developer positions at varying levels. • Citi FX has a physical presence in 83 countries with 1,400 dedicated staff giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200 year existence., • Citi has the largest FX presence of any bank globally and we proudly put this down to delivering unrivalled service and insight to our clients. Increasing investment in technology has seen us roll out award winning applications. Technology is a central pillar for our plans to sustain and grow our FX business., • Above all, we seek individuals who seek exceptional attitude and aptitude in the people they work with and have a demonstrated passion for delivering FX technology in support of our #1 FX business., • As a Senior Java Engineer, your mission is to help shape our team of innovators and technologists toward creating next-level solutions that improve the way our business is run., • Hands on technical implementation of Prime Brokerage solutions across FX and Equities using modern, cloud-native technologies and CI/CD workflows, focusing on consolidation, automation, and scalability., • Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner, • The successful candidate will work with teams across FX Technology implement solutions that benefit the business, • Collaborate with stakeholders across FX Prime Brokerage trading , Quants and Product team to understand Payments needs, translate them into impactful data-driven solutions, and deliver these in partnership with technology., • Design, Development, Testing of new features in the applications., • Continual improvement of the software development lifecycle and quality of the product., • 3rd line support of the production system (dedicated 24h support teams handle 1st / 2nd line)., • Mentoring junior members of the team., • Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams, • Master’s degree or above (or equivalent education) in a STEM discipline., • Proven experience in software engineering and development, and a strong understanding of computer systems and how they operate., • Hands on Experience in Java , Spring, Understanding of ultra-low-latency development practices., • Proven understanding of FX highly preferred, • Well versed with AI coding tools like Devin , Claude code and Codex and delivered production grade applications., • Proven track record of building new systems, replacing legacy systems and renovating existing systems, • Strong skill set in SQL / Databases, • Strong understanding of Messaging tech like Kafka, Solace , MQ etc., • Writing production scale applications to use the Caching technologies., • The candidate will have systems (software, hardware, networks) knowledge required to define solutions and trouble shoot issues, • Exceptional communicator who loves working with people, confident communicating at all levels from an individual team to the entire enterprise, • Highly credible hands on engineer, confident to deep dive into a product and codebase and offer detailed, constructive analysis and feedback, • Awareness of industry trends and leveraging new technologies as appropriate, • Understanding of Openshift , Kubernetes, • KDB knowledge By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • 27 days annual leave (plus bank holidays), • A discretional annual performance related bonus, • Private Medical Care & Life Insurance, • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resources Visit our Global Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr

Technical Project Engineer Location: Huddersfield Salary: Up to £40,000 DOE Working Pattern: Predominantly office based with some customer-site travel Travel: Company vans available for customer visits The Role We're looking for a Technical Project Engineer to join a growing technical team in Huddersfield. This is a varied position combining technical support, infrastructure projects and customer-site engineering. Initially, the role will include a reasonable amount of technical support while you build knowledge of the customer base and wider environment. Over time, the position will become increasingly project focused. The role has been created as part of succession planning within the engineering team, giving the successful candidate the opportunity to gradually take ownership of work currently carried out by an experienced field engineer. You'll be involved across a broad range of customer projects, from desktop deployments through to Microsoft 365 migrations, security platform rollouts, networking and wider infrastructure implementations. What You'll Be Doing Delivering technical projects across customer environments Supporting the wider Technical Support team when required Handling escalated technical issues Preparing and deploying PCs and end-user equipment Installing equipment at customer sites Delivering Microsoft 365 projects Supporting migrations from on-premises Exchange to Microsoft 365 Migrating customers between email security platforms Deploying endpoint security and EDR solutions Installing and configuring firewalls Supporting networking projects and infrastructure changes Deploying the wider portfolio of managed IT solutions Troubleshooting infrastructure, server and connectivity issues Attending customer sites where hands-on support is required Working remotely on projects wherever possible Supporting technical escalations from the service desk as the role develops Working closely with customers throughout project delivery Technical Experience We're looking for someone with strong experience across a broad Microsoft infrastructure environment. Relevant experience could include: Microsoft 365 Exchange / Exchange Online Microsoft 365 migrations Active Directory Group Policy Windows Server Networking Firewalls Endpoint security / EDR Email security platforms Desktop and hardware deployments General infrastructure support Customer-site project delivery Previous MSP experience would be highly advantageous, particularly if you have worked across multiple customer environments. What We're Looking For You'll ideally be someone who: Has a strong 2nd or 3rd-line technical background Wants to move further into infrastructure and project delivery Is comfortable working directly with customers Can troubleshoot technical issues independently Enjoys working across a broad range of technologies Is comfortable balancing support and project responsibilities Can take ownership of tasks from initial preparation through to implementation Is happy travelling to customer sites when required Has strong communication and documentation skills Support & Project Split This is intentionally a hybrid technical position. Initially, there will be a greater emphasis on technical support while you become familiar with the business, its customers and the technical environment. As you develop, the role will become increasingly focused on infrastructure projects, customer deployments and escalated engineering work. Customer-Site Travel Although some projects require attendance at customer sites, a significant amount of modern infrastructure work can now be delivered remotely. The business has company vans available for customer visits. If there is a requirement to use your own vehicle, mileage can be reimbursed in line with the company's arrangements. Example Projects Projects could include: Migrating customers from on-premises Exchange to Microsoft 365 Deploying EDR and endpoint security platforms Migrating between email security solutions Installing and configuring firewalls Preparing and deploying new PCs Infrastructure upgrades Networking changes Rolling out managed services and technical solutions Supporting escalated infrastructure issues Career Opportunity This role offers a genuine route from senior technical support into broader project engineering. You'll gain exposure across customer projects, infrastructure, Microsoft cloud technologies, networking and security while gradually taking on greater responsibility within the engineering team. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. TPBN1_UKTJ

Xpertex Xpertex, part of the larger Exponential-e Group, are an information and data cyber security company that have been providing high-security services and solutions to the public and private sector since 2006. With over 15 years’ experience Xpertex is a leader in cyber security, solving complex security problems across Government, Industry and Commerce. Through our experience, knowledge and expertise we have developed trusted relationships with high profile clients; giving them the best solutions that deliver high security Networks, enhanced Cyber Security and quality Information Assurance. People are the cornerstone of everything we do and Xpertex offers fantastic career opportunities for those motivated to become experts in their field. If you are a passionate individual and enjoy the challenge of a fun, fast-paced work environment connect with us today. Overall purpose of the job: • The role provides direct DevOps support and business consulting to Xpertex customers, based 5 days a week on customer site. The role sits within a DevOps Managed Service team offering IT Development, IT Security, IT Operations as well as assurance to Xpertex’s customer systems., • The post-holder will be skilled and experienced professional operating at the SFIA band specified, • The post-holder will be an active contributor to the development of the lines of service to which it relates for the reporting period Key responsibilities for this job: • Functional, Technical, support and optimisation of the technical systems within the Managed Service, • Technical Consultancy on multiple customer engagements at customer sites and remote support, • Development, Test & Release and Support of customer products, • Management of all planned outages and deployments of new services, software or capabilities – this includes upgrades, major changes and periods of special interest, • Engage with business development stakeholders to support growth in the relevant line-of-service., • Provide subject-matter-expertise in 2nd and 3rd Line support in response to queries received by peers and colleagues or managers, • Producing project artefacts, technical designs and support documentation that is reviewed, managed and stored appropriately in line with best practice, e.g. Prince2, TOGAF, ISO, AGILE etc., • Attendance at Daily Scrum or checkpoint meetings – including any associated documentation, managing incidents, escalations or upcoming upgrades, • Providing progress updates to relevant stakeholders including identification of risks and issues., • Researching market approaches, • To hold active security clearance Knowledge and experience required: • This role will require you to hold an active high level of DV security clearance prior to starting the role, • Experience working in DevOps related engagements or related field, • Knowledge of information technology practices and products to provide objective and credible opinions and guidance, • Experience of Linux/RHEL v6x, 7x and 8x, • JavaScript, SQL, Java, Python and Unix coding, • Scripting knowledge, • AGILE, • JIRA, • Communicate with impact and empathy and adapt style to suit the situation, • OpenText Service Manager and/or ServiceNow report creation knowledge, • Ability to provide written reports to a high standard with the appropriate caveats and guidance (internal and external facing material), • AWS infrastructure support and migration experience Desirable knowledge and experience: • AWS accreditation, • Knowledge of COTS products (including but not limited to; Elasticsearch, NiFi, Rabbit, Kafka, MongoDB, Hadoop, Ansible, Git and Kubernetes), • Development of dashboards for monitoring and alerting through Grafana, Splunk, Prometheus and OpenText Om and Ops Bridge, • On prem to cloud application migration, • Full, current UK Driving license and provision of vehicle for business purposes Our people are what makes Exponential-e Group the company it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way. #J-18808-Ljbffr

The Operations Manager is responsible for managing a team of senior leads, and ultimately responsible for technical engineers supporting our customer base 24 hours a day 7 days a week. Working alongside the other Operations Managers, the operations manager is responsible for ensuring we meet and exceed our contracted SLA’s. The role will focus on the technical side of support, ensuring our staff have the correct training and experience to perform their daily activities and to meet supplier accreditation levels. You will be responsible for the performance of the team with regular performance reviews, setting and measuring success with the aid of KPI’s. You will also be responsible for the resource levels of the team and future recruitment in line with demand. The role also focuses upon utilisation reporting and analysis feeding back to senior leadership and advising on actions to be taken and act as the top level escalation point for strategic customers. Communication is key to the success of the team so you will be responsible for ensuring the teams are meeting on a regular basis and that team/department collaboration takes place where required. • Vendor Management, • Portfolio Team, • Service Desk Team, • Managed Services Director, • Operations Managers, • Senior Leads, • 2nd/3rd Line Support Teams, • Project Management, • PS Teams, • Manage, develop and mentor Senior Leads within the Services department, • Undertake proactive activities such as checking/monitoring of the service desk function, • Be part of the Management On-Call Rota, • Be a point of contact/escalation and understand work practices for the Service Desk team managing Customers in line with contracted SLA’s, • Join major incident calls where required as an escalation point, • Encourage collaborative working within the team to identify issues promptly, • Ensure problems are identified, logged, and resolved to improve efficiencies and customer experience, • Develop and maintain support procedures based on best practice, industry standards and ITIL practices and ensure these are followed, • Implement methodologies to improve first call resolution, manage customer perceptions, and build strong internal relationships, • Works with Vendor Management and the Portfolio team to assist in vendor partnerships/QBRs, • Use a continual improvement process to ensure maximum efficiencies with the processes and procedures within the Operations Department and share accordingly annually as a minimum and document risk/issues, • Use and develop our monitoring tools to reduce incidents and identify problems, • Develop daily, weekly and monthly reports on support desk team’s productivity, • Be an escalation point for case management within the team, • Utilise technology to automate processes to improve case handling, • Perform 121’s with the team, identifying KPIs for the team linked to the GTM strategy and monitor accordingly, • Perform regular team meetings to communicate key information to the teams and feedback to Leadership where required, • Manage and approve holidays, on-call/Standby , expenses and overtime for the teams, • Undertake utilisation activities to confirm skill set gaps, additional staffing requirements based on the strategical direction from the leadership team, • Provide board report statistics to the Managed Services Director relating to your team and function on a monthly basis, • Assist in CSAT and NPS where required, • Aid Service Management team for analysis of historical data at a high level – responsibility of the reviews will be under the service management remit, • Educated to A-level/Matric minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant, and proven Industry experience would be accepted, • 3-4 years’ experience manging remote teams, • 3-4 years’ experience of managing technical support teams, • Experience in managing support teams that cross resource (pool) with PS teams., • A history of working in the service industry with a focus on customer service, • ITIL v3/4 Foundation or above is desired, • Ability to manage key stakeholders, • Knowledge of ServiceNow or other workflow-based support systems, • Proven team building and collaborative problem-solving skills, • Ability to take ownership of an issue and manage to resolution, • Ability to work and communicate with technical and non-technical staff/customers, • Leadership, coaching & development of team members, • Logical Thinking, • Relationship Building and Maintenance, • Decision Making Ability, • High computer literacy and ability to learn new software, • Inspiring Communicator, • Strategic Thinker, • Highly Organised, • Growth Mindset #J-18808-Ljbffr

ABOUT US Apogee is one of the UK's leading managed workplace services providers and part of HP Inc . We are a people-focused business that invests in career development, wellbeing and creating opportunities for our colleagues to grow. Alongside a competitive benefits package, we support professional development, community volunteering, wellbeing initiatives and employee recognition throughout the year. We are committed to creating an inclusive workplace where everyone feels valued and supported. As a Disability Confident Employer and Armed Forces Covenant Bronze Award holder, we welcome talent from all backgrounds and are passionate about helping people succeed, whether they are taking the next step in their career or returning to work after a break. JOB DETAILS As a 3rd Line Support Technician, you are a senior escalation point within Apogee's support model. You will handle the most complex incidents that cannot be resolved by 1st or 2nd line teams, while also taking ownership of infrastructure stability, technical improvements, and project delivery. You will work independently and collaboratively on infrastructure changes, new deployments, and onboarding new customers. You will also play a key role in setting standards , improving documentation, and feeding knowledge back into the wider support teams. This role suits someone who enjoys depth, responsibility, and working at enterprise scale. What you will be doing: Acting as a final escalation point for complex technical issues Maintaining and improving customer IT infrastructure, including patching and upgrades Designing, implementing, and supporting technical solutions across server, cloud, and network environments Contributing to infrastructure change, system improvements, and new deployments Supporting client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self-service portals Participating in an on-call rota (up to one week in every four) Continuing technical development through training and certifications A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You will be a confident 3rd Line engineer with strong Microsoft, infrastructure, and networking capability, and experience working in enterprise or public sector environments. Essential technical experience includes: Strong hands-on experience with Microsoft 365 and Azure Strong experience in SCCM System Center Configuration Manager (SCCM) Proven ability to implement and manage Microsoft Entra, Intune, Autopilot, and Defender Strong working knowledge of Windows Server environments (2016+) , including AD, Group Policy, DNS, DHCP, and RDS Experience maintaining Hybrid Active Directory environments Experience with virtualisation platforms such as Hyper-V or VMware Strong understanding of networking fundamentals , including VLANs, routing, firewalls, and WiFi Experience working as a 3rd line escalation point within a tiered support model Strong awareness of IT security best practice We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. BASIC DBS: This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. SC CLEARANCE: For this role, you will be required to obtain SC Clearance - which includes a basic criminal record check. For more information about security clearance levels and the SC vetting process, please refer to the relevant guidance available on the GOV.UK website. TPBN1_UKTJ

Business area Digital Services Location London Job ID 324994 Location – London, with hybrid working in line with departmental requirements Lane Clark & Peacock (LCP) is an award-winning partnership operating across pensions and benefits, investments, insurance, energy, health, sports and data analytics. We combine industry experience with technology-led innovation to deliver high-quality advice, services and digital solutions to our clients. As endpoint security, software governance and modern workplace technologies continue to evolve, LCP is strengthening its End User Computing (EUC) engineering capability. This role will help drive improvements in endpoint governance, modern device management, application lifecycle management, automation and secure endpoint standards across the firm. The EUC Engineer (endpoint management and Intune) is responsible for the engineering, configuration, automation, and continuous improvement of LCP’s endpoint and modern device management ecosystem. This role will focus primarily on endpoint engineering and Microsoft Intune, with particular emphasis on vulnerability mitigation, device compliance, automation and the delivery of a scalable, resilient end user computing experience across approximately 1,400 colleagues. Technical Expertise & Support • Reduce recurring operational issues through engineering improvements and automation, • Provide technical guidance and enablement to other support staff and technical teams, • Act as a third-line escalation point for Microsoft Intune and endpoint management issues, • Diagnose and resolve complex technical incidents escalated by 1st and 2nd line teams, • Ensure stable performance and configuration of Windows, macOS, iOS and Android devices managed via Intune Platform Management & Automation • Configure and maintain Intune policies, configuration profiles, compliance rules and security baselines, • Develop and maintain automation and scripting capabilities to reduce manual effort and improve endpoint consistency and resilience, • Build, improve and support Windows Autopilot provisioning processes, • Manage application packaging, deployment and lifecycle management within Intune, • Monitor platform health, reporting outputs, configuration drift and usage trends, • Work closely with Infrastructure, Security and Service Delivery teams to enhance endpoint security and user experience, • Support and enable frontline support services through documentation, technical guidance, automation and engineering improvements, • Contribute to the organisation’s endpoint roadmap and modern workplace strategy, • Identify opportunities to automate, streamline and improve device management processes, • Produce and maintain documentation, runbooks and technical knowledge articles Governance, Compliance and Security • Own and improve governance for endpoint applications, including packaging standards, approved application catalogues, automated patching and lifecycle management through platforms such as Patch My PC, • Maintain secure endpoint baselines in partnership with the Infrastructure team to support compliance, vulnerability reduction and secure-by-default endpoint standards, • Support the firm’s software governance approach through controlled application deployment, patch automation and the reduction of unmanaged endpoint software, • Ensure device management practices align with organisational security standards and regulatory requirements, • Support the change control process and attend CAB meetings where required, • Maintain accurate configuration and asset data across relevant systems, • Experience managing packaging and automated software patching solutions (e.g. Patch My PC), • Working knowledge equivalent to Microsoft Endpoint Administrator (MD-102) certification level, • Significant experience administering Microsoft Intune in a medium or large organisation, • Strong understanding of modern device management (MDM/MAM) approaches, • Excellent knowledge of Windows 11, Entra, Conditional Access and Autopilot, • Understanding of endpoint vulnerability management and secure endpoint principles, • Advanced troubleshooting skills across Windows and mobile operating systems, • Experience using PowerShell for automation, configuration and reporting, • A clear and confident communicator, able to explain technical concepts effectively, • Strong documentation and process-writing capabilities, • Ability to balance operational stability, user experience and security requirements, • Experience reducing reliance on local administrator access through modern endpoint management methods, • Familiarity with Zero Trust and secure‑by‑default endpoint strategies, • Experience managing macOS devices via Intune or alternative platforms (e.g. Jamf), • Understanding of security baselines, endpoint protection and the M365 security stack, • Experience working in an ITIL‑aligned environment, • Knowledge of Microsoft Defender for Endpoint and related technologies What’s in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a certified B-Corp, multi‑award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: • Hybrid working (see top of the advert for details), • Professional study support (where applicable), • Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks For your family: • Life assurance, • Income protection, • Enhanced maternity/paternity/adoption and shared parental leave For your health: • 26 days annual leave (pro-rata for part‑time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday, • Private medical insurance, • Discounted gym memberships, critical illness and dental insurance through our flexible benefits, • Cycle to work scheme, • Digital GP services For your wealth: • Discretionary bonus scheme, • Season ticket loans For others: • Volunteering opportunities For the environment: • Electric vehicle salary sacrifice scheme (qualifying period applies) And much more! We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre‑interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - to discuss how we can support you with your application. Recruitment agencies LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs from agencies who are not part of our currentPSL. LCP only pay agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the right to contact these candidates directly and have discussions with them without paying any agency fees. We do not pay agency fees when speculative and unsolicited CVs are submitted to any employee or Partner at LCP. #J-18808-Ljbffr

I am looking for an experienced 3rd Line Support Engineer to join a growing Managed Services team, acting as the senior escalation point for complex technical issues across a diverse client base. This position combines deep technical troubleshooting with proactive service improvement, customer engagement, technical leadership and mentoring. You'll play a key role in resolving high-impact incidents, conducting technical health checks and audits, and helping customers get the most from their Microsoft cloud and infrastructure environments. • Act as the final escalation point for complex technical incidents and service requests., • Lead major incident investigations and root cause analysis activities., • Deliver technical audits, health checks and best-practice assessments across client environments., • Support and maintain Microsoft 365, Azure, Windows Server and Active Directory platforms., • Identify technical risks and recommend improvements to increase resilience, security and performance., • Produce clear technical documentation and customer-facing reports., • Provide technical guidance and mentoring to 1st and 2nd Line Engineers., • Contribute to service improvement initiatives, operational standards and knowledge sharing., • Proven experience in a 3rd Line Support Engineer or Senior Infrastructure Engineer role., • Strong Microsoft 365 knowledge including Exchange Online, Teams, SharePoint, Entra ID and Intune., • Experience supporting Azure environments, Windows Server and Active Directory., • Solid understanding of networking fundamentals including DNS, DHCP, TCP/IP and VPN technologies., • Good understanding of endpoint management and IT security best practices., • Experience working within ITIL-led service environments and using ITSM platforms., • Strong troubleshooting, analytical and problem-solving skills., • Excellent written and verbal communication skills with a customer-focused approach. #J-18808-Ljbffr

Salary: Up to £90,000 | UK-wide | 5 days per week on-site We're looking for a hands-on IAM Service Lead to oversee the day-to-day operation of a complex Identity and Access Management environment within a highly secure client setting. This is a predominantly technical role (70% technical / 30% leadership), focused on 2nd and 3rd line support, complex troubleshooting, incident resolution and team supervision. You'll need to be comfortable working directly with the technology rather than focusing solely on architecture or service design. • Lead day-to-day IAM operations and provide 2nd/3rd line technical support., • Troubleshoot complex identity, authentication and access issues across hybrid environments., • Use PowerShell scripting to investigate issues and automate operational tasks., • Support and maintain Entra ID, Active Directory, conditional access policies and GPOs., • Manage escalations, root cause analysis and continuous service improvement., • Supervise technical team members and communicate effectively with senior stakeholders, including CTO and CISO level., • Strong hands-on experience running and supporting enterprise IAM services., • Excellent PowerShell scripting and troubleshooting skills., • Strong Microsoft Entra ID, on-premises Active Directory, conditional access and GPO knowledge., • Proven 2nd/3rd line support and complex incident management experience., • Experience leading or supervising technical teams., • Excellent communication and presentation skills, with the ability to translate technical information for senior stakeholders. Desirable: Experience with Okta, BeyondTrust, CrowdStrike Identity and Microsoft Identity Manager (MIM). • Location: UK-wide, with five days per week on-site at the designated client location., • Working pattern: Full-time, on-site commitment is essential. This is an excellent opportunity for a technically strong IAM professional who enjoys solving complex problems, leading a team and taking ownership of a critical live service. #J-18808-Ljbffr

End User Support Engineer, required to play a key role in supporting the launch of a brand-new London office for a major, reputable hedge fund. This is an excellent opportunity to join one of the world's leading financial institutions during a significant period of growth. You'll become a primary support contact for a fast-paced trading and operations environment, helping deliver an effective technology experience for end users while supporting a major office move and expansion. The client is undergoing expansion across various regions around the globe. As part of this expansion, the firm is opening a second London office, which will initially support 75 users and ultimately form part of a much larger 400-person facility. As an End User Support Engineer, you'll combine hands-on technical support with move-and-change activities, helping users stay productive in a fast-paced, business-critical environment. This role is ideal for someone who enjoys ownership, thrives under pressure, and takes pride in delivering exceptional service to demanding, high-performance users. • Provide 1st and 2nd line end-user support across Windows, Mac, Linux, mobile devices and business applications, • Investigate and resolve issues affecting trading floor users and business-critical systems, • Manage incidents and service requests through the ticketing system, email and direct user engagement, • Troubleshoot hardware issues including monitors, headsets, phones, docking stations and peripherals, • Support software installations, upgrades and application troubleshooting, • Assist with office move, change and deployment activities, • Provide meeting room and AV support, including video conferencing and collaboration technologies, • Take ownership of incidents through to resolution, coordinating with internal teams and escalating where needed, • Respond effectively to major incidents and business continuity situations, • Deliver a high-touch support experience to senior stakeholders and business users, • 6+ years of End User Support / Desktop Support experience, at 2nd line support level, • Experience providing 1st and 2nd line support within complex enterprise environments, • Experience supporting hedge funds or financial services is beneficial, • Expert knowledge of: Windows, macOS, Linux, iOS, Android, • Strong MDM experience, including: BYOD environments, Corporate device management, Device enrolment and administration, • Working knowledge of: Active Directory, DNS, DHCP, Microsoft Exchange, TCP/IP, VPN technologies, • Experience supporting collaboration and conferencing platforms (AV) such as: Microsoft Teams, Zoom, Cisco WebEx,, • Experience troubleshooting AV and meeting room technology: flexible on brands (such as Logitech, Crestron etc.), • Experience working within a hedge fund, investment bank, trading environment or wider financial services organisation. Otherwise, experience in a large, enterprise-level business., • Experience supporting front-office or trading floor users (not essential), • Exposure to office moves, technology deployments and workplace transformation projects (very beneficial) We're looking for someone who is: • You will be dealing with anything from a trader's workstation issue through to coordinating technology recovery during a power outage or office disruption. The ability to think logically, communicate clearly and take ownership is critical., • Personable and highly professional, • Calm under pressure, • Proactive and solution-oriented, • Able to prioritise effectively in a fast-moving environment, • Confident taking ownership of critical issues, • An exceptional communicator who can build trust with demanding users, • Monday to Friday, • 5 days per week onsite, typically 8:00am to 5:00pm, • Flexibility required for occasional early starts/late finishes (e.g 7am-4pm, 9am-6pm) or urgent incident response during unusual hours when needed, • Rate is based on hours worked, and also paid for extra hours and weekend work (if/when required), • Initial 12-month contract, • Strong likelihood of extension (current deployments have extended multiple times, with multi-year engagements), • Ideally starting within 2-4 weeks, but flexible, • Technical and competency interview with the hiring manager, • Team interview, • Final informal discussion with leadership #J-18808-Ljbffr

We are seeking a proactive and experienced IT Manager to lead IT Support and Infrastructure based at our headquarters. This role is responsible for delivering high-quality, business-critical IT services to traders and support staff in a fast-paced trading floor environment with about 150 users. The successful candidate will have prior experience within a trading firm (prop firm, broker, hedge fund, or bank) and a strong understanding of the urgency, precision, and communication style required to support live trading environments. This is a hands‑on leadership role, combining day‑to‑day technical involvement with ownership of infrastructure, vendor relationships, and the management of a small support team. You will be responsible for ensuring the stability, performance, and continuous improvement of end‑user computing, infrastructure, and application support, while developing and mentoring a team of two IT Support Analysts. • Lead, mentor, and manage a team of 2 IT Support team members, setting priorities, managing workloads, and supporting professional development, • Act as the escalation point for complex technical issues and trading‑critical incidents, • Define and improve IT support processes, SLAs, and escalation procedures, • Foster a service‑driven, calm, and responsive support culture aligned to trading floor demands, • Oversee and provide hands‑on support for 2nd & 3rd line IT support to the trading floor and wider business, • Ensure rapid response and resolution of incidents impacting traders during market hours, • Manage user accounts, access controls, permissions, and identity lifecycle across systems, • Produce and maintain clear technical documentation, procedures, and incident reports, • Own the end‑user computing environment, including desktops, laptops, peripherals, and trading floor setups, • Manage installation, configuration, and lifecycle of hardware, operating systems, and applications, • Monitor and maintain on‑prem and cloud infrastructure relevant to end‑user and trading support, • Coordinate with vendors and third parties for hardware procurement, support, and maintenance, • Support and manage core business and trading applications, including trading platforms and market data systems, • Lead and support the rollout of new software, platforms, and upgrades, • Test, evaluate, and recommend new technologies to improve performance, reliability, and trader productivity, • Identify risks, bottlenecks, and improvement opportunities across IT support and infrastructure, • Participate in and lead infrastructure and technology projects as required, • Ensure systems and processes are robust, scalable, and aligned with business growth, • Minimum 5–10 years’ experience in IT support or infrastructure roles within a trading firm (prop trading, hedge fund, brokerage, or investment bank), • Demonstrated experience supporting traders or trading desks in live market environments, • Previous experience managing or mentoring IT support staff, • Strong understanding of trading floor technologies, including: Trading platforms, Market data systems, Low‑latency environments and/or voice recording systems, • Strong Windows administration skills, • Solid experience with Microsoft 365, Azure, and Active Directory, • Excellent communication and interpersonal skills, with the ability to remain calm and decisive under pressure, • Hands‑on, pragmatic approach with the ability to balance operational support and longer‑term improvements #J-18808-Ljbffr

IdAM Engineer Location: Lonodn Contract Type: 12 Month Contract Working Arrangement: Fully On-site Role Guidant Global is supporting our client in recruiting a skilled IdAM Engineer to join a dedicated Identity and Access Management (IdAM) Live Services team. This role is critical in maintaining and monitoring key components of the organisation's identity infrastructure, ensuring high levels of availability, performance, and security. You will act as a subject matter expert across identity technologies, contributing to continuous service improvement and supporting a fast-paced, evolving IT environment. Alongside operational responsibilities, you will provide technical expertise to project delivery teams and work closely with external suppliers to ensure value is maximised across partnerships. This is an exciting opportunity to work within a highly secure and complex environment, supporting essential identity services that underpin organisational operations. • Provide support for Windows Active Directory Domain Services and associated security infrastructure, • Deliver 2nd and 3rd line support for Active Directory, Privileged Access Management, and IdAM solutions, • Respond to incidents and service requests, taking ownership through to resolution, • Perform proactive system monitoring and daily health checks to prevent service disruption, • Collaborate with support and project teams to implement changes and technical solutions, • Follow and adhere to corporate change management processes, • Maintain the integrity and security of identity management services in line with industry best practices, • Support disaster recovery testing and critical project activities, including work outside standard hours when required, • Engage with third-party suppliers to ensure effective service delivery and value, • Minimum 3+ years' experience administering Windows Server environments (2008/2012/2016/2019), • Experience supporting Active Directory Domain Services in enterprise environments, • Working knowledge of Linux system administration, • Experience with Two-Factor Authentication (RSA) and PKI/Certificate services, • Strong scripting capability, particularly with PowerShell, including automation development, • Experience administering DNS and DHCP services, • Good understanding of network protocols and firewall technologies, • Knowledge of system security principles and integration technologies, • Experience supporting disaster recovery planning and testing, • Familiarity with Microsoft Identity Manager (MIM) / Forefront Identity Manager (FIM), • Experience working within secure or highly regulated environments, • Exposure to identity governance or access certification tools, • Knowledge of modern identity platforms and cloud-based identity services Someone who is: • A strong communicator with excellent written and verbal skills, • Able to work autonomously as well as collaboratively within a team, • Highly organised with the ability to manage workloads and meet deadlines, • Proactive and solution-focused in a fast-paced environment, • Committed to continuous improvement and service excellence We take a people-first approach to recruitment, supporting you at every stage of your journey. You'll have the opportunity to work on critical identity infrastructure within a collaborative and forward-thinking environment, gaining valuable experience in a highly specialised and in-demand area of IT. Guidant Global is acting as an Employment Business in relation to this vacancy. #J-18808-Ljbffr

Fuse Energy is an energy startup on a mission to make energy abundant and affordable, fast. We combine first-principles thinking with cutting-edge technology to build a radically better energy system. We've raised over $200M from top-tier investors including Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, 20VC, Hummingbird and Collaborative Fund, alongside strategic angels including Nico Rosberg and GPs behind Meta, Revolut, Spotify and Uber. We're building a fully integrated energy company: developing our own solar, batteries and other generation projects, building our own hardware, improving and developing grid infrastructure, trading power in real time, using AI across the business, and installing distributed energy in homes. By selling directly to consumers we cut out the middleman, lower costs and pass the savings on to our customers. We're looking for a hands-on, technically skilled IT Operations Engineer (2nd Line) to keep Fuse running at full speed. You'll own the day-to-day technical environment across our office locations, ensuring our applications, infrastructure and end-user hardware operate reliably. The ideal candidate is a problem-solver who thrives in a fast-paced environment and is comfortable owning issues end to end, from Google Workspace to automating repetitive tasks. • Work across our London-based offices, external sites and our growing cloud presence, • Administer SaaS applications including but not limited to, Google Workspace, Iru, Revolut People, Linear, • Use AI tooling to automate manual IT-related tasks, • Own all office hardware problems: laptops, meeting room AV and printers, • Provide 2nd line IT support and assist in onboarding/offboarding staff, • Proven 2nd line IT experience, • Experience working in a fast-moving SaaS-based IT environment, • Scripting ability in one or more languages (Python, Bash, etc.), • Confident supporting end-user hardware (Windows/macOS), • Good debugging skills and willingness to pick up unfamiliar tasks, • Bonus: AWS cloud experience or cloud certifications; strong grasp of core networking (TCP/IP, routing, switching, VLANs, VPNs, Wi-Fi); networking or security certifications (e.g. CCNP, Fortinet NSE); bachelor's degree in a related field, • Competitive salary and eligibility for equity, • Biannual bonus scheme, • Fully expensed tech to match your needs, • Private health insurance, • Breakfast and dinner allowance for office-based employees As we hire globally, benefits vary by location. #J-18808-Ljbffr

Sitting directly in 1st Line Core Strats, this role provides immediate impact on shaping and challenging non-linear Rates pricing models. The successful candidate will act as a senior quantitative modeller, conducting technical reviews, developing benchmark test suites in Python, and refining model documentation in LaTeX prior to formal 2nd line validation submission. We are seeking a modeller rather than a software developer. The successful candidate should be able to: Review and challenge model documentation, ensuring technical accuracy, completeness, and clarity. Assess the appropriateness of modelling assumptions, methodologies, calibration approaches, sensitivities’ computation, limitations, and controls. Run and analyse existing model performance tests against production pricing libraries. Design and implement new quantitative tests to assess model behaviour, model limitations, numerical stability, calibration quality, and risk sensitivities. Investigate unexpected model behaviour and support root-cause analysis. Ensure the model and its documentation are fit for purpose (e.g. EOD, FVA, PVA). Ensure the documentation is fit for submission to the independent validation team. Help minimise validation findings by identifying and addressing weaknesses before formal validation review. Produce high-quality technical documentation in LaTeX. If relevant, design and implement alternative components or enhancements in Python, thus providing benchmark approaches to support the assessment of model assumptions and limitations. If warranted, debug and analyse production C++ model implementations. Act as a senior quantitative representative across the model lifecycle. Interact confidently with traders, quantitative developers, model validators, market risk, product control, audit, and model risk management teams. Communicate complex quantitative issues clearly to both technical and non-technical audiences. Years of experience in non-linear Rates pricing models, with demonstrated expertise in model development and/or validation/review of term structure models and exotic instruments. Strong understanding of Rates derivatives modelling, particularly for callable and path-dependent products. Quantitative background in applied mathematics, financial mathematics, quantitative finance, or a closely related discipline. Proven experience assessing model methodology, assumptions, limitations, calibration approaches, sensitivities’ computation, and model performance. Ability to understand and challenge modelling choices and articulate their impact on pricing, risk, hedging, reserves, and governance decisions. Candidates should have experience with a significant subset of the following: CMS and CMS Spread products, Bermudan swaptions and callable rates products, LMM (Libor Market Model), Hull-White models, HJM frameworks, Cheyette models; Local volatility models, Forward volatility modelling, stochastic volatility models, SABR and volatility surface construction. Rates, Hybrid Rates/FX, Rates/Credit or Rates/Equity models. Inflation, Munis. Model validation or model documentation as a developer. Python and/or C++ implementation experience. Design and assessment of model reserves and adjustments relating to model limitations. The focus is on pricing models rather than interest-rate curve construction roles, counterparty credit risk (CCR/XVA) modelling, market risk capital or stress-testing models, risk analytics roles, software engineering roles, trading or structuring roles without significant quantitative model ownership.. Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, and they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants. #J-18808-Ljbffr

Must have an Active SC Clearance An Active DV Clearance would be an advantage but must be willing to undergo once started This senior-level position requires strong hands-on enterprise storage experience and flexibility to support project activities outside standard working hours when required. • Provide 2nd and 3rd Line support across enterprise storage environments., • Implement, configure, maintain and troubleshoot file and block storage technologies., • Deliver storage migration and transformation activities across Live, Development and Test environments., • Support Dell EMC storage devices and Unisphere., • Configure and support Brocade SAN Switches and SANnav., • Support NetApp and Hewlett Packard enterprise storage technologies., • Administer and support Veritas NetBackup., • Support HBA configuration and multipathing across enterprise server environments., • Work across Windows, Linux, AIX and Solaris operating systems., • Diagnose complex storage incidents and provide effective technical resolutions., • Deliver storage changes in line with established ITIL Incident and Change Management processes., • Support planned out-of-hours migration, transformation and project activities where required., • 5-10 years' experience implementing, migrating and supporting enterprise storage technologies at 2nd and 3rd Line level., • Strong knowledge of file and block storage technologies., • Strong Dell EMC storage and Unisphere experience., • Strong Brocade SAN Switch and SANnav knowledge., • Good NetApp and Hewlett Packard storage experience., • Experience with enterprise storage migration and transformation projects., • Veritas NetBackup experience., • Knowledge of HBA configuration and multipathing., • Experience supporting storage across Windows and Linux, including RHEL and SLES., • Knowledge of AIX and Solaris environments., • Strong troubleshooting and problem-solving skills., • Good understanding of ITIL Service Management, particularly Incident and Change Management., • Strong teamwork, communication and workload management skills. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. #J-18808-Ljbffr

We continue to experience rapid demand and growth in iOS Development at Global Relay, as such we have multiple iOS teams working on exciting feature deliveries for our customers. We are looking for an DevOps lead who, together with their team, will leverage best DevOps practices and consolidate our Continuous Integration (CI) pipelines and deployment processes to maximise efficiencies and facilitate world leading software quality that our customers expect. The role will involve a combination of hands on technical activities and line management duties to maintain a high performing and motivated team. Given the varied nature of the role, your time will be split working across the following areas: • Automation: Researching, innovating and developing solutions inline with DevOps best current practices, • Operations: Monitoring and streamlining tooling, processes or infrastructure to ensure smooth and consistent experience for our development teams, • Service reliability: Instrumenting monitoring to get the best our of our on-premise hardware and to ensure system issues are dealt with efficiently. Collaborate closely with our developer community providing support and troubleshooting when required., • Technical leadership: Setting the strategic goals for iOS DevOps, ensuring scaling, efficiency and security needs are met through the activities of you and your team., • People management: Ensuring the team maintains high motivation, working on the highest value priorities while also conducting regular 1 to 1's , coaching, guidance and performance management activities to develop your staff and maximise their potential. Some of the technologies that you will interact with include: • Build & Deployment Automation such as Bitbucket, Jenkins, Ansible, • Languages/Scripts: Python, Bash, Swift Where you have knowledge gaps, training and shadowing opportunities will be provided. You have an automation-first mindset. You enjoy sharing your knowledge and have a thirst for expanding your own technical horizons. You are able to work under pressure and you are a keen problem solver with a drive for finding efficient solutions to challenging problems. • A minimum of 2 years working as a team lead, • 1-2 years using Xcode and Swift (Bonus), • You are comfortable collaborating with cross functional areas, • Strong security awareness including security best practices surrounding Kubernetes, • Hands on experience in with Python and Bash, • You are comfortable working in a cross geographic team., • Understanding of computer science fundamentals like threading, OOP and more, • Understanding of software systems concepts such as networking, firewalls, protocols, databases and more, • Some understanding of software delivery practices such as Git branching models and configuration management, • Experience with:, • CI/CD tools such as Jenkins or similar, • Infrastructure as Code tools such as Ansible or Puppet, • Containerisation/Virtualization technology such as Docker, Podman, VMware, • Experience in working in a highly regulated environment, • Experience in working within on-premise infrastructure or with managing a cluster of Mac Minis, • Understanding of software delivery practices such as feature toggling, no-downtime deployment Employees are required to attend the office 4 days per week in accordance with Global Relay’s hybrid working policy. Global Relay is unable to offer visa sponsorship for this position. Candidates must have the right to work in the UK at the time of application. • Bonus, • Full medical cover, • Dental care, • flexi working, • Free fruit, • 25 days holiday, • Life insurance 4 Stage Process • 1st Stage - HM Introduction, • 2nd Stage - Technical Interview, • 3rd Stage - Management Focused Interview, • 4th Stage - Meet the Team & Cultural Interview #J-18808-Ljbffr

Senior FX Prime Brokerage and AI EngineerApply: Hybrid: London United Kingdom: Full time: Posted Today: 26998684OverviewAs the world’s most global bank, Citi gives you the tools to be a trailblazer. We’re not just building technology; we’re building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us!Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses.The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi.We want to regularly engage with talented individuals who are passionate about producing clean, testable code as part of a high performing team. We have found this to be way more important than experience in the financial sector.We welcome applications from any industry and should you wish to apply your application will be reviewed for a multitude of Developer positions at varying levels.What We do / The Team Citi FX has a physical presence in 83 countries with 1,400 dedicated staff giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200 year existence. Citi has the largest FX presence of any bank globally and we proudly put this down to delivering unrivalled service and insight to our clients. Increasing investment in technology has seen us roll out award winning applications. Technology is a central pillar for our plans to sustain and grow our FX business.* Above all, we seek individuals who seek exceptional attitude and aptitude in the people they work with and have a demonstrated passion for delivering FX technology in support of our #1 FX business. Role Overview/What will you do: As a Senior Java Engineer, your mission is to help shape our team of innovators and technologists toward creating next-level solutions that improve the way our business is run. Hands on technical implementation of Prime Brokerage solutions across FX and Equities using modern, cloud-native technologies and CI/CD workflows, focusing on consolidation, automation, and scalability. Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner The successful candidate will work with teams across FX Technology implement solutions that benefit the business Collaborate with stakeholders across FX Prime Brokerage trading , Quants and Product team to understand Payments needs, translate them into impactful data-driven solutions, and deliver these in partnership with technology. Design, Development, Testing of new features in the applications. Continual improvement of the software development lifecycle and quality of the product. 3rd line support of the production system (dedicated 24h support teams handle 1st / 2nd line). Mentoring junior members of the team. Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams Key Skills and Experience required – Master’s degree or above (or equivalent education) in a STEM discipline. Proven experience in software engineering and development, and a strong understanding of computer systems and how they operate. Hands on Experience in Java , Spring, Understanding of ultra-low-latency development practices. Proven understanding of FX highly preferred Well versed with AI coding tools like Devin , Claude code and Codex and delivered production grade applications. Proven track record of building new systems, replacing legacy systems and renovating existing systems Strong skill set in SQL / Databases Strong understanding of Messaging tech like Kafka, Solace , MQ etc. Writing production scale applications to use the Caching technologies. The candidate will have systems (software, hardware, networks) knowledge required to define solutions and trouble shoot issues Exceptional communicator who loves working with people, confident communicating at all levels from an individual team to the entire enterprise Highly credible hands on engineer, confident to deep dive into a product and codebase and offer detailed, constructive analysis and feedback* Awareness of industry trends and leveraging new technologies as appropriateAny Beneficial / Nice to have skills and experience: Understanding of Openshift , Kubernetes KDB knowledge------------------------------------------------------## Job Family Group:Technology------------------------------------------------------## Job Family:Applications Development------------------------------------------------------## Time Type:Full time------------------------------------------------------## Most Relevant SkillsPlease see the requirements listed above.------------------------------------------------------## Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr

Direct message the job poster from Totum Partners This role is responsible for providing comprehensive BAU support and small development work for the Oracle Fusion ERP system, ensuring optimal service delivery to users with particular focus on core finance modules including AR, AP, CM, GL and OM, along with technical expertise in Oracle Integration Cloud for managing integrations. • Provide 2nd and 3rd line application support for Oracle Fusion ERP system, prioritizing and managing support requests through the IT ticketing system., • Investigate and resolve application errors, data discrepancies, and user queries, escalating to Oracle support when required., • Perform small development projects and system enhancements following change management principles., • Manage and support Oracle Integration Cloud (OIC) integrations deployed across Finance modules., • Work with REST and SOAP APIs across all Fusion modules for system integration., • Support data mapping and data loads as required for system integrations., • Monitor and troubleshoot integration flows, ensuring seamless data exchange between systems., • Knowledge of application tools such as FBDI, ADFDI, HDL & HSDL. Module Experience Required • Accounts Receivable (AR): Customer invoicing, receipts, collections, and credit management., • Accounts Payable (AP): Supplier invoices, payment processing, vendor management, and expense reimbursements., • Cash Management (CM): Cash flow tracking, bank accounts, cash positions, and bank reconciliations., • General Ledger (GL): Financial accounts, chart of accounts, journal entries, and financial reporting., • Order Management (OM): Order capture, pricing, configuration, and fulfilment processes. This role offers hybrid working - 50/50 split. • Mid-Senior level, • Full-time, • Information Technology, • Industries, • Legal Services and Law Practice Get notified about new Oracle Analyst jobs in London Area, United Kingdom. #J-18808-Ljbffr

It's an exciting time for us - Market Data collect, store and distribute financial data from over 250 exchanges globally in real time and we are underway on our journey on moving functions and services to a cloud platform. While our environment is changing, you’ll be helping to monitor the application stack and infrastructure, collaborating with other Morningstar teams and 3rd party vendors to investigate and address issues. You’ll be making sure our monitoring coverage and visibility to issues does not diminish, and will also be instrumental in deploying new software, representing the team in infrastructure projects, including cloud migration initiatives. Through this you'll have the opportunity to directly influence and contribute to the design and implementation of new tooling and automation of team processes. This is a fantastic opportunity to join and grow with us as we incorporate new technologies in to our application layer and deliver architecture transformations. This position is based in our London office. You’ll be required to work 40hrs a week. After an initial training period, you will graduate to join a shift rotation that can include late finishes and weekend work at points. You may also find shifts coincide with Public/Bank Holidays. • Work with the London and Mumbai squads to provide excellent and seamless 1st and 2nd line support of detected issues, taking corrective action or escalating further as appropriate., • Actively identify gaps in Ops monitoring and tooling, and work with the appropriate team to implement effective solutions., • Respond to both internal and external requests effectively and efficiently, ensuring they are resolved within a timely manner., • Deploy, configure and test new software/updates to the Market Data application stack on behalf of Development teams., • Create and/or update documentation as needed, to maintain Ops knowledge base., • Undertake such training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role., • With the nature of the role, we’ve found that candidates who offer logical thinking with solid troubleshooting capabilities, with a desire to identify and address underlying issues make a strong start., • Excellent English communication skills., • 2+ years’ experience in a Technical Operations / SRE role, • Working knowledge of Windows Server flavours and Wintel hardware, • Knowledge of network stacks, protocols and technologies., • Demonstrative competency in scripting with Powershell and/or Python, • Experience with Enterprise and open source monitoring tools such as Splunk or New Relic, • Experience of working with CI/CD tooling such as GitHub, Bitbucket, Harness, Kubernetes, Terraform, • Experience of working both independently and collaboratively in a fast paced, demanding IT environment with a strong focus on business outcomes., • Comfortable with collaboration, open communication and reaching across functional borders., • Any experience in the financial services industry is also a plus. Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues. U99_MstarUKLtd Morningstar UK Ltd. Legal Entity Morningstar is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call or email and let us know the nature of your request and your contact information. Please note: We only accept calls from applicants who need accommodation related to a disability. Please, no calls with unrelated questions or requests. Please be sure to include the title and location of the open position you’re interested in when you leave a message. Morningstar is an E-Verify program participant. Learn more: This Organization Participates in E-Verify (English) This Organization Participates in E-Verify (Spanish) Right to Work (English) Right to Work (Spanish) Morningstar is strongly committed to creating and preserving equal opportunity for all employees and applicants. We make all employment decisions—including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters—without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct. #J-18808-Ljbffr

We are a leading Canadian, AI-driven Salesforce Platinum Partner with over 17 years of expertise across the full Salesforce multi-cloud ecosystem. We specialize in enterprise digital transformation, delivering connected commerce solutions, advanced order management systems, storefront strategy and optimization, consulting, cloud application development, and custom multi-cloud architectures tailored to complex business environments. • Own and be accountable for project tasks as assigned by project leadership., • Elicit analyses AND gather requirements within the Quote‑to‑Cash lifecycle, including industry-specific functions and approaches., • Execute Salesforce CPQ & Billing product configuration across the full product spectrum: product configuration, pricing, approvals, output, metrics, ordering, contracting, invoicing, and payment processing., • Facilitate discovery workshops, document user stories and acceptance criteria, and produce Functional Design Documentation (FDD) and document business requirements related to the quote-to-cash process., • Design and configure scalable solutions within Salesforce CPQ & Revenue Cloud Advanced to meet business requirements., • Provide 2nd and 3rd line functional support for the CPQ & Revenue Cloud Advanced environment, guiding users and resolving functional issues., • Lead workshops and training sessions for business users., • Collaborate closely with developers to ensure the technical solution aligns with the functional design., • Create and maintain functional documentation, including process flows, user stories and use cases., • Provide sound technical and business advice to customers regarding the final solution., • Deliver against clear outcome-based targets with a strong sense of ownership and urgency., • Proven experience as a Functional Consultant, Business Analyst or similar role with a focus on Salesforce CPQ & Revenue Cloud Advanced., • Deep understanding of quote-to-cash processes, product bundling, product rules, price rules & quote templates., • Hands‑on experience configuring Salesforce Revenue Cloud Advanced., • Proficient in Salesforce flow development & testing., • Excellent communication and stakeholder management skills., • Strong analytical and problem‑solving abilities., • Ability to translate complex business needs into clear actionable requirements., • Strong English communication skills (both written and verbal)., • Familiarity working in a DevOps environment, familiar to versioning using GIT based tools., • Experience with Salesforce Reports & Dashboards., • Salesforce Revenue Cloud Consultant (highly preferred)., • Salesforce Certified CPQ Specialist (highly preferred)., • Salesforce Certified Administrator / Advanced Administrator., • Dedicated period of induction: On-Boarding, Training & Mentoring, • Internal training and workshop, • 360 career management system, with dedicated career paths(horizontal, lateral, vertical), that through bi-annual evaluation process (performance reviews), can result in promotion, bonus, raise, • Technical certifications upon requests, • Flexible working schedule, • Life (up to 4X annual salary) and health insurance, • Travel Insurance, travel & accommodations expense re-reimbursement (or daily allowance), • A dedicated career path with horizontal, lateral and vertical career evolution options, • Pension – employee 2% contribution / employer 6% contribution, • Perkbox – a benefits scheme that offers retail discounts and wellbeing support, for example access to an Employee Assistance Programme OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. #J-18808-Ljbffr

London Full time, permanent At MS Amlin, we operate at the heart of the Lloyd's market - a place where complex risks meet innovative solutions. We're looking for a Senior Risk Analyst to join our team and help shape how we manage and oversee quantitative risk across the business. This role offers genuine variety. There will be an expectation to be involved in all aspects of the 2nd line Risk function, with a heavy bias towards the quantitative risk aspects (across insurance and financial risk). Areas of quantitative oversight include underwriting, portfolio management, outwards reinsurance, exposure management, pricing, reserving, and capital. You'll collaborate with specialists across the business, contribute to management level discussions, and gain exposure to the decision-making that drives a leading Lloyd's syndicate. This is an opportunity to work in a collaborative, forward-looking Risk team where your work will be visible at the highest levels of the business. You'll gain exposure across the full spectrum of insurance risk, contribute to shaping our approach in the Lloyd's market, and develop your career in an environment that values curiosity, challenge, and growth. • Deliver the Integrated Assurance Plan by agreeing review scopes, executing reviews, and producing high-quality final reports., • Lead and contribute to risk discussions with stakeholders, offering constructive challenge and practical recommendations., • Define and monitor risk appetite, tolerances, and key risk indicators (KRIs), reporting outcomes to management committees and the Board., • Investigate and track risk events through to resolution., • Provide insightful analysis on risks and controls, ensuring issues are identified, escalated, and resolved., • Conduct deep-dive reviews into critical topics such as business planning, reinsurance purchasing, and reserving., • Support the Validation pillar in oversight of the Internal Model., • Contribute to the Own Risk and Solvency Assessment (ORSA), ensuring it is a value-adding tool that informs risk-based decision making., • Partner with Compliance to coordinate the Lloyd's PBO attestation, helping stakeholders evidence how MS Amlin meets Lloyd's expectations., • Represent Risk in working groups and change programmes, providing review and challenge throughout., • Support due diligence on strategic transactions (e.g. RITC, M&A)., • Monitor emerging risks and market trends, assessing their impact on MS Amlin and the wider Lloyd's market., • Prepare clear, concise, and impactful risk reporting for management and Board committees., • Support the development and performance management of junior team members., • Champion a culture of risk awareness, acting as a role model within the Risk function., • Contribute to the Risk & Compliance Knowledge Management pillar, raising awareness of risk management across the organisation., • Lead on 2nd line functional objectives, collaborating across pillars to deliver shared goals (e.g. away days, team meetings, inter-departmental projects)., • As required, periodically support wider initiatives and delivery across the 2nd line function that sit outside of your primary responsibilities., • Have a desire to move into Risk Management, • Take pride in the quality of your work., • Enjoy collaborating and building strong, lasting relationships with stakeholders., • Have an eye for detail but can also see the bigger picture., • Can explain complex risk management concepts in clear, simple terms., • Have the courage to challenge constructively across the business.Thrive in a fast-paced environment with multiple initiatives running concurrently., • Adapt quickly to changing priorities., • Bring fresh ideas and a clear vision for how to execute them., • Enjoy working with a talented, supportive team., • Are committed to continuous learning and development., • Actuarial experience in Underwriting/Portfolio Management or Reserving/Capital or demonstrable experience driving Insurance Risk deliverables, • Strong analytical skills with the ability to generate data-driven insights., • Ability to connect themes across different areas, identify interdependencies, and apply a commercial lens to balance risk and reward., • Clear and confident communication skills, with the ability to challenge constructively and influence decisions., • Strong written and presentation skills, capable of engaging senior stakeholders and ensuring the 'risk voice' is heard., • Sound judgement, including knowing when to escape versus resolve matters directly., • Proven ability to manage multiple projects and prioritise effectively., • Strong execution skills and resilience under pressure and change., • Knowledge of the Lloyd's Market and its regulatory landscape., • Exposure to Outwards Reinsurance or Exposure Management, • Experience of Risk Management or Validation As well as a competitive base salary and performance related discretionary bonus, here is a link to our employee benefits - Benefits of working at MS Amlin | MS Amlin MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships. We will build a workplace where all talent is welcomed, and everyone has the opportunity to influence how the business works. We have dedicated employee resource groups that support our Diversity, Equity, and Inclusion (DE&I) goals. MS Amlin is proud to be one of the founding partners of Lloyd's Inclusive Futures programme which aims to get more Black and ethnically diverse people into the insurance industry - supporting them all the way from the classroom to the boardroom. Visit this link (Inclusive Futures Impact Report) to find out more about the programme and its aims and achievements so far. #J-18808-Ljbffr

2nd Floor, 80 Victoria St, London SW1E 5JL, UK Posted Friday 7 August 2026 at 01:00 We have an exciting new role..... Responsibilities for this role include but are not limited to: Overview We are seeking an experienced Senior Associate to join our Residential Conveyancing team in London. This is a senior fee-earning role focused on delivering high-quality, client-focused residential property advice across a broad range of transactions, from straightforward sales and purchases through to complex, high-value and technically challenging matters. The successful candidate will combine strong technical expertise with a commercially minded, pragmatic approach, and will play a key role in managing client relationships, supporting junior team members, and contributing to the growth and reputation of the practice. About the Team The Residential Conveyancing team forms part of the wider Private Client and Residential Property division, advising a diverse client base including HNW and UWNW individuals, families, trustees, and property investors. The team handles a wide spectrum of residential property work, including: • Sales and purchases of freehold and leasehold property, • Remortgages and refinancing, • Lease extensions and enfranchisement, • Complex title issues, covenants and property structuring matters, • High-value and time-sensitive transactions requiring specialist input Clients range from first-time buyers to high-net-worth individuals and long-established property owners. The team is known for its practical, solution-focused advice and ability to navigate complex transactions efficiently while maintaining exceptional client service. Collaboration is central to the team’s approach, working closely with colleagues across Private Client, Tax, and Dispute Resolution, as well as external stakeholders such as estate agents, lenders, and surveyors to ensure a seamless end-to-end client experience. Reporting Line Reports to the Head of Team or Division, with day-to-day supervision delegated to partners or other senior fee earners (line manager). Key Responsibilities Client Delivery & Legal Work • Deliver technically accurate, commercially sound residential property advice, • Manage a full caseload of residential conveyancing matters from instruction to completion, • Take instructions directly from clients and maintain strong, trusted relationships, • Manage client expectations proactively and communicate progress clearly and regularly, • Meet clients where necessary and provide a responsive, high-quality service, • Prepare and issue invoices in line with agreed billing arrangements, • Ensure all work complies with the Firm’s standards of client care, risk management, and file management Supervision & Team Contribution • Keep line managers informed of new instructions, key developments, and matter milestones, • Work within an appropriate structure of supervision, escalating issues where required, • Supervise, support and develop junior fee earners, trainees, and support staff, • Contribute to a collaborative, high-performing and supportive team culture Business Development & Client Growth • Identify and develop new work opportunities from existing and prospective clients, • Build and maintain a strong professional network, including referrers such as agents and lenders, • Attend networking events, seminars and industry functions, • Contribute to thought leadership, including articles, presentations and social media engagement, • Act as an ambassador for the Firm within the London and wider property market Professional Standards & Compliance • Ensure full compliance with SRA requirements and the Solicitors Accounts Rules, • Maintain accurate time recording, billing discipline, and effective fee recovery, • Take responsibility for personal professional development and ongoing training, • Demonstrate high levels of integrity, confidentiality and professional conduct Person Specification Experience • Experience gained within a large regional, national or London firm in residential conveyancing, • Proven ability to manage a full residential property caseload independently, • Strong track record of working to financial and billing targets, • Confident working autonomously while engaging appropriately with senior supervision, • Experience handling complex or high-value residential property matters advantageous Qualifications • Law degree (2:1 or above) or equivalent, from a well-regarded university, • LPC or equivalent qualification passed first time, • Qualified solicitor with a current practising certificate, • Strong and relevant training record from a recognised firm Skills & Attributes • Strong communication skills with a confident client-facing presence, • Commercially aware, pragmatic and solution-focused, • Highly organised with the ability to manage competing deadlines, • Strong technical ability within residential conveyancing, • Collaborative team player with a proactive approach, • IT proficient, including Microsoft Office and case management systems, • Self-motivated with a commitment to continuous improvement and client service excellence You’ll spend at least 60% of your working week in the office, though we know there is no one-size-fits-all and arrangements may vary from role to role. Our strong culture is founded on working together in the office, which we aim to maintain through our people being regularly co-located, working cohesively and in collaboration with one another. At Cripps, our purpose is to make a positive and lasting difference. It’s why we do what we do. In 2024, we became a certified B Corporation to make a legal and very public commitment that we mean what we say. As one of only a handful of UK B Corp law firms, we are held accountable to our social and environmental promises. We are transparent on what we are doing well and where we are falling short. We are excited about the opportunities this affords us to continually improve as a responsible, sustainable, and inclusive business. Come and join us to help solve real world problems, champion big ambitions, and make a personal impact on our people, our clients, our planet, and our communities. Find out more here. Certified B Corporation | Cripps . 2nd Floor, 80 Victoria St, London SW1E 5JL, UK #J-18808-Ljbffr