Account handler jobs in United Kingdom

Job Vacancy: Personal Lines Account Handler Are you a skilled Personal Lines Account Handler with over 2 years of experience? We are seeking a talented individual to join our clients dynamic team. About the Role: We are on the lookout for someone with proven expertise in personal lines insurance products. If you possess this, you might be the perfect fit for our team. Key Responsibilities: - Handling daily customer queries and correspondence, including new business, mid-term adjustments, and renewals, and ensuring follow-up where necessary. - Driving the development and expansion of personal lines products within our existing customer base. - Engaging with new, existing, and previous clients to explore potential commercial opportunities. - Delivering exceptional customer service consistently. - Obtaining quotations using rating guides or liaising with insurers. The Package: - Salary: £25,000-£31,000 dependent on experience, plus commission. - Enjoy a signing bonus equivalent to 3 weeks' salary! Requirements: - Minimum 2 years of experience in Insurance Account Handling. - Profound understanding of Personal Lines insurance products. - Excellent communication skills. - Ambitious with a meticulous attention to detail. Additional Details: - Location: Stockton-on-Tees. - Working Hours: Monday to Friday, 8:30 AM to 4:30 PM. If you meet the criteria and are excited about this opportunity, apply now! We look forward to welcoming you to our team. Job Type: Full-time Salary: £25,000.00-£31,000.00 per year Benefits: Company events Company pension Employee discount Free parking On-site parking Schedule: Day shift Monday to Friday Supplemental pay types: Bonus scheme Commission pay Performance bonus Signing bonus Ability to commute/relocate: Stockton-on-Tees, Durham: reliably commute or plan to relocate before starting work (preferred) Application question(s): Already have the right to live and work in the UK Experience: Insurance: 2 years (preferred) Work Location: In person

Account handler with 1 years’ broking experience + : Salary 30k + dependent on experience. Working hours are 8:30 – 17:00 23 days a year holiday + bank holidays. Working day will consist mainly of working on mid term adjustments, emails and renewals with a progression to sales within 6-12 months. All sales are warm leads and commission is 15 %. Handling commercial clients for products such as contractors combined, liabilities, professional indemnity , contract works, contract specifics and xs layers. Handling of renewals which are set out monthly and shared between commercial account handlers. Working on renewals for clients which means initial contact 21 days before, data capture of any changes to their business, sending this date to current insurer and also remarketing. Training, which will involve mirroring execs and learning of processes and sales document. Taking incoming calls from existing clients, providing high levels of customer service per their requirements on construction policies only.

Money and Me Solicitors is a niche law firm specialising in pursuing claims of pension and investment mis-selling. Claims for compensation are generally made to statutory bodies such as the Financial Services Compensation Scheme (FSCS) and the Financial Ombudsman Service (FOS). As Case Manager, you will administer claims from the point the client engages our services, up to and including the receipt of damages we win for our client. This process can take many months, even years. Therefore, it is crucial that the Case Manager has the ability to enquire and persuade to reduce the time it takes for our clients to win the financial justice they deserve. Responsibilities A Case Manager’s primary role is to ensure effective communication between Money and Me Solicitors’ clients, the statutory bodies and third parties involved in the claim. The role should be carried out in an accurate, timely and efficient manner while building effective relationships not only with clients but also with relevant staff, with whom you will liaise regularly. Additionally, the role will involve some further general administrative tasks to be carried out as and when directed by the Office Manager. Key Accountabilities • To build effective relationships with clients, liaising with them throughout the process, to ensure they are kept up to date with the progress of the claim • To build effective relationships with introducers of claims, liaising with them as and when required, in order to ensure they feel part of the team • To build effective relationships with Case Handlers at the FSCS, FOS and third party providers • Maintain and update the Company’s CRM system, ‘Hub Solv’, when it is appropriate to do so • Answer and deal with telephone, email and social media enquiries, as and when appropriate • Any other administrative tasks, as set down by the Office Manager Skills, Experience and Qualifications • A good understanding of Word, Excel and Outlook are essential • Educated to degree standard is desirable, but not essential • Experience working with clients either face-to-face and/or over the phone • Existing experience in claims handling is desirable but not essential • An excellent standard of numeracy and literacy • Excellent communication skills are essential, both written and oral, in order to engage with other staff, introducers, especially customers and third parties • An energetic and enthusiastic approach to problem solving • Ability to demonstrate a level of initiative, common sense and a ‘can do’ attitude • Ability to be flexible and adaptable to new ideas and concepts • To be accurate and punctual at all times • Ability to work independently • Ability to persuade and influence Salary Anticipated salary is between £26,000 and £30,000, depending on previous experience and ability.